We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Rocky River, OH 44116
Macaulay G.
Job Details: 01/31/2018
Inlet line from supply is broken off. Office to order water line.; ordrng 1 W11162036 (WATER LINE), schdld next appmnt for 2/6 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Bay Village, OH 44140
Macaulay G.
Job Details: 01/31/2018
, Found fill tube not completely in fill cup. Adjusted fill tube. Tested ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/31/2018
Valve is dripping in washer after cycle has stopped. Disconnected all wires to valve to ensure that valve was the only issue. Valve continued to drip. Valve will need replaced. Office to order valve.; ordrng 1 W10853723 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/6 TUE 10-1, saved tckt [SdLink\303810a.png], saved
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Brecksville, OH 44141
Macaulay G.
Job Details: 01/31/2018
Leon with tech line instructed to check safety valve coils for proper resistance and if they checked ok, to replace ignition board. One coil test at 218 ohms and the other at 223 ohms, both are within tolerance. Spark igniter sounds like it is spark somewhere below its intended spot. Office to order spark board and igniter.; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven), schdld next appmnt for 2/5 MON 8-11,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Cleveland, OH 44111
Brian B
Job Details: 01/31/2018
, Replaced main board. Optest ok. customer has already paid for repair. Will not charge charge for this part as customer has already paid for other board which was not needed. Could not remove UI as it is a peel and stick on part. No further charges. Brought back core for return to vendor.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Lakewood, OH 44107
Brian B
Job Details: 01/31/2018
Replaced deli user interface board, op test ok ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Brian B
Job Details: 01/31/2018
Cc of unit not starting right away at start of load, ran diag found error f7e1 basket speed fault, cleared code, reset power, ran all tests per tech sheet.. ran calibration and auto test...per Training Pointer - 8178817 (Washer not Filling at Cycle) this is normal. Leveled unit , OP TEST OK. Machine working properly, could not reduplicate error. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bay Village, OH 44140
Brian B
Job Details: 01/31/2018
Cc of loud squeal when washer is sensing. Found noise coming from gear case , office to order parts ; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 2/6 TUE ! [**],
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Avon Lake, OH 44012
Brian B
Job Details: 01/31/2018
Replaced Led Board , adjusted feet... OP TEST OK.brought back core for return.; Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV1174DS2
Near Avon, OH 44011
Brian B
Job Details: 01/31/2018
Found interlocks are working intermittently. Would need new interlock harness. Customer will call whirl to see if they will cover repair. Did not repair customer will call back if she wants to repair it .. Customer paid svc;, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Avon, OH 44011
Brian B
Job Details: 01/31/2018
Cc that dishwasher was not filling , Ran Diagnostics Found error F6 E4 Float Switch Stuck, ... Cleared code. Checked float. Checks ok. Ran test cycle. OP Test Ok .... machine working at this time. Paid sc.; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QTX00
Near Westlake, OH 44145
Brian B
Job Details: 01/31/2018
, Replaced dispenser control board and dispenser core board.. tested unit. Ice and water now working. Op test ok.; , Job Cmpltd,
We serviced a
KENMORE DRYER
Model 110.87751800
Near Burton, OH 44021
Robert A.
Job Details: 01/31/2018
Found f01 primary control failure, checked t fuse, cut off, heater good, found bad relay on control, needs controlCust to let us know; ordrng 1 WPW10174746 (CONTROL BD210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 01/31/2018
Installed control, op test ng, per pointer needs pcba; ordrng 1 W10860347 (PCBA), schdld next appmnt for 2/6 TUE !,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/31/2018
Installed door, tested unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Bay Village, OH 44140
Brian B
Job Details: 01/31/2018
Cc that dishwasher not running, ran diag found error code F8E4 drain pump not running, Ohmed drain pump had 86 ohms within range, removed pump and found Debris in drain pump, Ran test cycle OP TEST OK; Cllctd $161.95 CC Ref # 976924065, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Bay Village, OH 44140
Brian B
Job Details: 01/31/2018
provided POP took PIC, CC baffle loose in drum, took apart machine found baffle to be missing screws. Replaced screws ,ran test cycle, OP TEST OK ..; Job Cmpltd,
We serviced a
GS6NBEXRL00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/31/2018
Ice maker is receiving voltage but not advancing at all. Office to order ice maker. ; ordrng 1 2198597 (icemaker assy), schdld next appmnt for 2/6 TUE
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Chardon, OH 44024
Robert A.
Job Details: 01/31/2018
Ran diognastics f6e2 comm lost, f6e3 comm lost, no sounds, reset connections, good, cleared codes, codes retirned, needs control and ui; ordrng 1 W10812418 (CONTROL) and 1 W10838672 (UI), schdld next appmnt for 2/6 TUE !,
We serviced a
WHIRLPOOL DRYER GAS
Model WGD7300XW0
Near Mentor, OH 44060
Tim G.
Job Details: 01/31/2018
Complaint that the unit is not heating. Checked and found the thermal fuse open. Venting correct but blower housing needs cleaned. Quoted customer for repair and replaced the thermal fuse and cleaned housing, op test good. ; used 1 WP3390719 (THERMAL FUSE. 18.53) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MER6770AAW
Near Mentor, OH 44060
Tim G.
Job Details: 01/31/2018
, Complaint that the unit is displaying a error code and disabling oven use. Checked and found a F1-2 over temp issue. Checked both upper and lower temp sensors and found both to ohm at 1080. Unit needs control. Customer wants to look at a cheaper unit before deciding. ; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Saybrook Township, OH 44004
Brian B
Job Details: 01/31/2018
Installed basket and ran a recal cycle, op test good.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Edgewood, OH 44004
Tim G.
Job Details: 01/31/2018
Installed control op test ng unit will not spin or agitate. Checked and found a F7E1 basket speed sensor fault. Checked and found the actuator ok but the unit binding when in spin or agitation caused by failed gearcase. Unit needs gearcase. ; ordrng 1 W11035751 (GEARCASE), schd next appt Tue
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Mayfield Heights, OH 44124
Robert A.
Job Details: 01/31/2018
Turned on gas to oven, reset light switch, op test ok; Job Compltd
We serviced a
WHIRLPOOl REFRIGERATOR
Model WRF767SDEM01
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 01/31/2018
Installed power bd, op test ok; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Found unit heating, little airflow, found lint chute clogged with lint, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock,, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/31/2018
, Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
FFHB2740PSCA frigidaire
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/31/2018
No ice production, ran harvest test, no joy, needs IM assembly; ordrng 1 243297606 (ice maker),
We serviced a
MEDB755DW2 maytag
Model dryer
Near Olmsted Township, OH 44138
Paul H.
Job Details: 01/31/2018
Rollers are good, drum is warped in back, causing a rhythmic thumping, ordering drum; ordrng 1 W10899578 (DRUM)
We serviced a
MFX2571XEM2 maytag
Model refrigerator
Near Columbia Township, OH 44028
Paul H.
Job Details: 01/31/2018
Defrost drain clogged, cleared, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN 29.51) from stock,
We serviced a
WEE745H0FS whirlpool
Model range
Near Geneva, OH 44041
Jeff M
Job Details: 01/31/2018
The front left burner does not allow the Ellen to stay in low the switcher shorted for high only. Needs new switches; ordrng 1 W10857622 (SWITCH) and 1 W11129442 (SWITCH
We serviced a
WFW9400SW04 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 01/31/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MED7500YW2 maytag
Model dryer
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/31/2018
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Found unit heating, little airflow, found lint chute clogged with lint, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, job compltd
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/31/2018
CC that the door does not line up with the tub. Found the unit is not leveled. Leveled the unit. Unit is not leaking. Optest ok. ; Job Cmpltd
We serviced a
KDTM404EBL1 MAYTAG
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/31/2018
Replaced the rails. Used water paper. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 01/31/2018
Installed new gearcase, op test good ; Job Cmpltd
We serviced a
WED7300DW0 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 01/31/2018
Rollers in rear of dryer were grinding. Replaced roller kit from truck stock. Tested ok.; used 1 349241T (ROLLER KIT) Job Cmpltd
We serviced a
WTW8800YC1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 01/31/2018
Found rotor was falling down. Put lock tight on the bolt threads and tightened up. Put through spin cycle. All functions are normal.; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 01/31/2018
Friction pad on right side was broken. Replaced friction pad from truck stock. Also, upper rack wheels are beginning to break. Office to order upper rack wheels. Customer will install wheels. No return visit.; ordrng 2 W11157085 (UPPER RACK WHEEL)s, used 1 WP8268961 (SLEEVE FRICTION)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/31/2018
Needs plug and outlet changed. Will need electrician.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Cleveland, OH 44114
Brian B
Job Details: 01/31/2018
Replaced main board. Tested ice. Cubes and crushed now working. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Rocky River, OH 44116
Brian B
Job Details: 01/31/2018
CC that end of cycle buzzer sounds funny. Tested unit. Buzzer sound is normal. Tested micro function. Working as designed. Op test ok.; Job Cmpltd,
We serviced a
AMANA DRYER ELE
Model NED4655EW1
Near Cleveland Heights, OH 44121
Brian B
Job Details: 01/31/2018
Cc that dryer was not running at all, checked line voltage at block found that there was not 240v . Tested voltage at breaker, voltage at breaker was not 240v, took glass fuse out and showed customer that fuse panel is burnt and recommend to get electrician to replace panel... ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/31/2018
Installed control, ran recal cycle, op test ok; Job Cmpltd,
Near North Kingsville, OH 44030
Tim G.
Job Details: 01/31/2018
Complaint that the units right side is not igniting. Checked and found the left side good but the right side to have no action. Checked and found the switch harness wires pinched between the top and base of the cook top and a very sharp edge causing the w
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Installed coil, ran unit, op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTPA3
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Installed upper drying fan, op test ok; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.82881110
Near Huntsburg, OH 44046
Robert A.
Job Details: 01/31/2018
Cc burning smell, ran unit found motor pulling 7amps, getting very hot and having a burning smell, needs motor and coupler Cust to let us know; ordrng 1 285753A (COUPLER18.28) and 1 WP661600 (MOTOR185.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Gates Mills, OH 44040
Corina B
Job Details: 01/31/2018
Replaced the diffuser. Optest ok.; Job Cmpltd
We serviced a
ED5SHAXMQ10 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 01/31/2018
, CC that the unit is not keeping temp that it unthaws food then freezes food in both section. Checked temp fz -11.4 and ff 29. The control is set to the coldest in both sections. Will need a new thermostat. ordrng 1 WP2198202 (thermostat), schdld next appmnt for 2/5 MON
We serviced a
WPXH214A0CC GE
Model WASHER
Near Chester Township, OH 44026
Corina B
Job Details: 01/31/2018
CC that there is grease coming on the clothes. Checked the bellow, good. Ran a drain and spin found the bearings need to be replaced. ; Job Cmpltd
We serviced a
WDF770SAFZ0 WHIRLPOOL
Model DISHWASHER
Near Trumbull Township, OH 44041
Tim G.
Job Details: 01/31/2018
Checked and found the spring on the dispenser broken causing the dispenser to not open. Replaced the dispenser, op test good. Advised the customer to use no more than two tbls of detergent. ; Job Cmpltd
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Orwell, OH 44076
Tim G.
Job Details: 01/31/2018
Complaint that the unit doesn’t heat. Customer stated that they had a friend over and they looked at the gas hook-up and found a inline check valve. Customer stated that they friend released the pressure and tried the unit again to find it heat. Tech found unit to not heat at all when arrived. Checked check valve and found in the right direction. Tech tried same thing and found the unit to cycle only once for heat each time the gas pressure was released at the unit. Cause of no heat is a faulty check valve. Advised the customer to contact the contractor and have the valve removed or replaced. ; Job Cmpltd
We serviced a
WOD51EC0AB01 WHIRLPOOL
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 01/31/2018
Installed new control and oven temperature sensors, one of the plastic grommets broke during reinstallation, ordering grommet, ; ordrng 1 W10759525 (grommet), schdld next appmnt for 2/6 TUE
We serviced a
MRT118FFFH01 maytag
Model refrigerator
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 01/30/2018
Installed door and name plate. Op test ok. ; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICRO OVEN
Near Cleveland Heights, OH 44106
Eric M.
Job Details: 01/30/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WRS325FDAM04 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 01/30/2018
The units led controls r getting power but not working ; ordrng 1 WPW10515057 (CONTROL ) and 1 WPW10515058 (CONTROL )
We serviced a
EIFLS55IIW0 electrolux
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/30/2018
Pump was clogged I cleaned up the pump.i didn’t install the new gasket yet because the rubber hose that goes between the pump and the drum has a hole in it extra time is needed this is very time consuming; ordrng 1 134639900 (hose),
We serviced a
RTW460YQ1 roper
Model washer
Near Perry, OH 44081
Jeff M
Job Details: 01/30/2018
found one of the suspension rods hanging on the drainpipe reinstall the suspension rod unit tested good
We serviced a
NTW4516FW1 amana
Model washer
Near Geneva, OH 44041
Jeff M
Job Details: 01/30/2018
Put the unit diagnostics mode recalibrated the unit tested good; Job Cmpltd
We serviced a
MDB8959SBS0 maytag
Model dishwasher
Near Geneva, OH 44041
Jeff M
Job Details: 01/30/2018
The unit was leaking from the fronts are we level the machine. Unable to tell if it had any effect. Found dish soap in the machine
We serviced a
PFCS1RKZASS GE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 01/30/2018
CC that the lights and the unit quit working and tried to reset unit. Unit is in middle of floor, when arriving. No pads under unit, did not push unit back. Removed the control cover. Evap fan is the only thing running. Checked power going to unit, 120 . Unplugged the evap fan, compressor started up. Will need a new evap fan and a new control. Called SM to order parts. ; ordrng 1 WR55X11098 (board asm main contr 15761) and 1 WR60X10277 (motor dc evap fan as 10981), schdld next appmnt for 2/6 TUE
We serviced a
11063022101 KENMORE
Model DRYER
Near Madison, OH 44057
Corina B
Job Details: 01/30/2018
CC that the unit is not heating, replaced the heat element and the high limit and thermal fuse. Checked the heater and the high limit, good the thermal cutoff is open. Replaced the thermal cut off from t/s. Optest ok. Cust installed part. ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd
We serviced a
MZF34X16DW01 MAYTAG
Model FREEZER
Near Brooklyn, OH 44144
Dan H
Job Details: 01/30/2018
Customer complaint that unit is not cooling, confirmed, evaporator fan is running, compressor is running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern did not improve, system has a restriction, unit needs new filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking freezer; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Aurora, OH 44202
Tim G.
Job Details: 01/30/2018
Complaint of abnormal sound when washing. Checked unit and found a stored F7E7 motor unable to reach target rpm. Checked and found the pulley rubbing on the guard. Found a lot of play in the pulley shaft. Unit needs gearcase.; ordrng 1 W11035747 (GEARCASE) and 1 WPW10550173 (shield), schdld next appmnt for 2/5 MON
We serviced a
KBFO42FTX03 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 01/30/2018
Found updated gasket for air diffuser. To much cold air is being let in. Needs gasket replaced. A.m. request for install appt please. ; ordrng 1 W11116065 (GASKET)
We serviced a
GB2FHDXWS06 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 01/30/2018
, Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
JFC2290VTB5 JENN-AIR
Model REFRIGEARTOR
Near Kent, OH 44240
Tim G.
Job Details: 01/30/2018
Installed new door switch, op test good. Tech also tightened eight door handle and liberated the hinge side of the door gaskets. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/30/2018
Washer not draining. Found that I could not completely duplicate issue. Found obstruction in drain line before drain pump. Removed blockage. Tested ok. Charged additional labor for drain blockage removal. ; job compltd
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/30/2018
Installed valve, op test okOfr 1606002379; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rootstown Township, OH 44272
Robert A.
Job Details: 01/30/2018
Ran unit, found. Timer not moving, xt open, needs timer; ordrng 1 WPW10642928 (TIMER), schdld next appmnt for 2/6 TUE !,
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Atwater, OH 44201
Robert A.
Job Details: 01/30/2018
Cc when oven is in use, if top burners are lite, oven goes offCode f10 run away temp, f31 probe shorted or out of range, replaced sensor, set bake, turned on all burners, all stayed on, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model MBF1958XES1
Near Kent, OH 44240
Robert A.
Job Details: 01/30/2018
Found evap drain frozen/clogged, replaced, cleared ice, op test okPart code. S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WRV986FDEM00 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Tim G.
Job Details: 01/30/2018
Complaint that the unit will not make ice. Checked and found the ice maker cycling but not filling. Checked and found the fill tube frozen causing the issue. Unit needs valve and heater.; ordrng 1 W10760808 (heater) and 1 WPW10341329 (valve), schdld next appmnt for 2/6 TUE
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Tim G.
Job Details: 01/30/2018
Complaint that the clothing was still soaking wet after the cycle (customer was washing bedding). Tested the unit and checked errors and found a F0E5 off balance load detected. Ran unit through a auto test cycle and found good op. Instructed customer on loading and detergent usage. Advised the customer that the unit gets the best performance when washing like fabrics. Unit working by design. ; Job Cmpltd,
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 01/30/2018
Customer complaint of loud noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 W11164593 (DAMPER), schdld next appmnt for 2/6 TUE
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 01/30/2018
Replaced the fuse. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Aurora, OH 44202
Robert A.
Job Details: 01/30/2018
Installed control. Op test ok; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER6755AAW
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 01/30/2018
Checked sensors and elements, good, ran diagnostics 1d22 runaway temp, 1c6c, epromt error, needs control and sensors; ordrng 1 12001656 (SENSOR BOTTOM) and 1 W10769079 (CONTROL) and 1 WP74009993 (OVERLAY) and 1 WP7430P044-60 (SENSOR, UP), schdld next appmnt for 2/5 MON ! [**], saved tckt [SdLink
We serviced a
MAYTAG DISHWASHER
Model MDB5000AWW
Near Hambden Township, OH 44024
Robert A.
Job Details: 01/30/2018
Cleared sump, ran unit, bearings making noise, needs sump asm; ordrng 1 99001934 (SUMP ASM), schdld next appmnt for 2/7 WED ! [**],
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/30/2018
CC that there is a rattle when the unit is running. Ran diag check the fans. Found the ice maker fan is rattling. Will need a new fan motor. ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER), schdld next appmnt for 2/6 TUE
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/30/2018
Installed new control and ran a recal cycle, op test good. ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 01/30/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components working, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks unit spins, unit is operating as designed advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent,also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44118
Tim G.
Job Details: 01/30/2018
Installed damper control, op test good unit now quiet. ; Job Cmpltd
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET)
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/30/2018
CC that the unit is dead again. Checked the power to control 120 volts. Checked the wall outlet, correct. Called tl Mark file #7721169617. Checked the drain pump 19 ohms. Checked between the basket clear. Unplugged each connection to the control, control would still not respond. Will need a main control. ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/5 MON
We serviced a
RS696PXGB7 WHIRLPOOL
Model RANGE
Near Newbury Township, OH 44065
Corina B
Job Details: 01/30/2018
CC that the unit would not work after the self clean. Pulled unit out checked the thermal fuse, open will need a new fuse. Replaced the fuse from t/s. Optest ok. ; used 1 WP9759242 (THERMST-FIX) Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Left side door received handle mounts are in wrong position (see pics), need to order new left side fresh food section door, installed right side and freezer section doors per customers request; ordrng 1 13107881SQ (dor-fip ss)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Installed new front panel, op test good ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Tim G.
Job Details: 01/30/2018
Wrong door again
We serviced a
MVWB955FW1 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 01/30/2018
Complaint that the lid broke. Checked and found the glass to have shattered and unit needing new lid. Spoke to ls unit being used in a horse stable locker room. Lid on order and call needs to be rushed. Need to expart lid. Place on cancellation list. Spoke to the customer spoke to the customer customer about the shutoffs and advised that they should be replaced. ; ordrng 1 W10885622 (lid), schdld next appmnt for 2/5 MON
We serviced a
FPBS2777RF6 FRIGIDAIRE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Tim G.
Job Details: 01/30/2018
Installed new ice maker and cycled, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Ran diagnostics, f7e6 motor fault, f0e2 oversudsing, cleared and tested, no errors post test, son explained what happened, believe load got off balance due to settings, discussed detergent use, op test ok.; Job Cmpltd,
We serviced a
RED4516FW0 roper
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Terminal screws stripped, replaced from t/s, hi-limit open, causing no heat, not t/s, ordering, also terminal cover damaged, ordering; ordrng 1 W10900067 (THERMAL CUT OUT) and 1 WP693995 (screw) and 1 WPW10571619 (cover), used 1 279320 (BLOCK-TERM) from stock
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 01/30/2018
Already diagnosed and listed what parts I needed, customer got authorization, called customer to schedule for installation, ordering parts; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv)
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The unit is not producing ice I tested the temperature sensors I tested the optics sensors tested the water valve. And the ICEMAKER will run in a manual test cycle but will not run automatically. Needs a ice maker ; ordrng 1 WPW10764668 (ICEMAKER ),
We serviced a
MEDC215EW0 maytag
Model dryer
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The thermal was open. Installed new part unit op tested good. Told the maintenance guy make sure he cleans the dryer vents. overheating can cause the fuse to blow; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Cleveland, OH 44105
Chad P.
Job Details: 01/30/2018
Cc that unit not installed correctly and not spinning out. Also leaking. Leveled out unit. Ran service test mode and drain spin 2x on both. No leaking observed. All hoses and connections check good. Op test ok. ; Job Cmpltd