We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Cleveland, OH 44114
Brian B
Job Details: 01/31/2018
Replaced main board. Tested ice. Cubes and crushed now working. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Rocky River, OH 44116
Brian B
Job Details: 01/31/2018
CC that end of cycle buzzer sounds funny. Tested unit. Buzzer sound is normal. Tested micro function. Working as designed. Op test ok.; Job Cmpltd,
We serviced a
AMANA DRYER ELE
Model NED4655EW1
Near Cleveland Heights, OH 44121
Brian B
Job Details: 01/31/2018
Cc that dryer was not running at all, checked line voltage at block found that there was not 240v . Tested voltage at breaker, voltage at breaker was not 240v, took glass fuse out and showed customer that fuse panel is burnt and recommend to get electrician to replace panel... ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/31/2018
Installed control, ran recal cycle, op test ok; Job Cmpltd,
Near North Kingsville, OH 44030
Tim G.
Job Details: 01/31/2018
Complaint that the units right side is not igniting. Checked and found the left side good but the right side to have no action. Checked and found the switch harness wires pinched between the top and base of the cook top and a very sharp edge causing the w
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Installed coil, ran unit, op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTPA3
Near Aurora, OH 44202
Robert A.
Job Details: 01/31/2018
Installed upper drying fan, op test ok; Job Cmpltd,
We serviced a
KENMORE WASHER
Model 110.82881110
Near Huntsburg, OH 44046
Robert A.
Job Details: 01/31/2018
Cc burning smell, ran unit found motor pulling 7amps, getting very hot and having a burning smell, needs motor and coupler Cust to let us know; ordrng 1 285753A (COUPLER18.28) and 1 WP661600 (MOTOR185.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Gates Mills, OH 44040
Corina B
Job Details: 01/31/2018
Replaced the diffuser. Optest ok.; Job Cmpltd
We serviced a
ED5SHAXMQ10 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Corina B
Job Details: 01/31/2018
, CC that the unit is not keeping temp that it unthaws food then freezes food in both section. Checked temp fz -11.4 and ff 29. The control is set to the coldest in both sections. Will need a new thermostat. ordrng 1 WP2198202 (thermostat), schdld next appmnt for 2/5 MON
We serviced a
WPXH214A0CC GE
Model WASHER
Near Chester Township, OH 44026
Corina B
Job Details: 01/31/2018
CC that there is grease coming on the clothes. Checked the bellow, good. Ran a drain and spin found the bearings need to be replaced. ; Job Cmpltd
We serviced a
WDF770SAFZ0 WHIRLPOOL
Model DISHWASHER
Near Trumbull Township, OH 44041
Tim G.
Job Details: 01/31/2018
Checked and found the spring on the dispenser broken causing the dispenser to not open. Replaced the dispenser, op test good. Advised the customer to use no more than two tbls of detergent. ; Job Cmpltd
We serviced a
WGD8000DW4 WHIRLPOOL
Model DRYER
Near Orwell, OH 44076
Tim G.
Job Details: 01/31/2018
Complaint that the unit doesn’t heat. Customer stated that they had a friend over and they looked at the gas hook-up and found a inline check valve. Customer stated that they friend released the pressure and tried the unit again to find it heat. Tech found unit to not heat at all when arrived. Checked check valve and found in the right direction. Tech tried same thing and found the unit to cycle only once for heat each time the gas pressure was released at the unit. Cause of no heat is a faulty check valve. Advised the customer to contact the contractor and have the valve removed or replaced. ; Job Cmpltd
We serviced a
WOD51EC0AB01 WHIRLPOOL
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 01/31/2018
Installed new control and oven temperature sensors, one of the plastic grommets broke during reinstallation, ordering grommet, ; ordrng 1 W10759525 (grommet), schdld next appmnt for 2/6 TUE
We serviced a
MRT118FFFH01 maytag
Model refrigerator
Near Cleveland Heights, OH 44121
Chad P.
Job Details: 01/30/2018
Installed door and name plate. Op test ok. ; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICRO OVEN
Near Cleveland Heights, OH 44106
Eric M.
Job Details: 01/30/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
WRS325FDAM04 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 01/30/2018
The units led controls r getting power but not working ; ordrng 1 WPW10515057 (CONTROL ) and 1 WPW10515058 (CONTROL )
We serviced a
EIFLS55IIW0 electrolux
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/30/2018
Pump was clogged I cleaned up the pump.i didn’t install the new gasket yet because the rubber hose that goes between the pump and the drum has a hole in it extra time is needed this is very time consuming; ordrng 1 134639900 (hose),
We serviced a
RTW460YQ1 roper
Model washer
Near Perry, OH 44081
Jeff M
Job Details: 01/30/2018
found one of the suspension rods hanging on the drainpipe reinstall the suspension rod unit tested good
We serviced a
NTW4516FW1 amana
Model washer
Near Geneva, OH 44041
Jeff M
Job Details: 01/30/2018
Put the unit diagnostics mode recalibrated the unit tested good; Job Cmpltd
We serviced a
MDB8959SBS0 maytag
Model dishwasher
Near Geneva, OH 44041
Jeff M
Job Details: 01/30/2018
The unit was leaking from the fronts are we level the machine. Unable to tell if it had any effect. Found dish soap in the machine
We serviced a
PFCS1RKZASS GE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 01/30/2018
CC that the lights and the unit quit working and tried to reset unit. Unit is in middle of floor, when arriving. No pads under unit, did not push unit back. Removed the control cover. Evap fan is the only thing running. Checked power going to unit, 120 . Unplugged the evap fan, compressor started up. Will need a new evap fan and a new control. Called SM to order parts. ; ordrng 1 WR55X11098 (board asm main contr 15761) and 1 WR60X10277 (motor dc evap fan as 10981), schdld next appmnt for 2/6 TUE
We serviced a
11063022101 KENMORE
Model DRYER
Near Madison, OH 44057
Corina B
Job Details: 01/30/2018
CC that the unit is not heating, replaced the heat element and the high limit and thermal fuse. Checked the heater and the high limit, good the thermal cutoff is open. Replaced the thermal cut off from t/s. Optest ok. Cust installed part. ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd
We serviced a
MZF34X16DW01 MAYTAG
Model FREEZER
Near Brooklyn, OH 44144
Dan H
Job Details: 01/30/2018
Customer complaint that unit is not cooling, confirmed, evaporator fan is running, compressor is running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern did not improve, system has a restriction, unit needs new filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking freezer; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Aurora, OH 44202
Tim G.
Job Details: 01/30/2018
Complaint of abnormal sound when washing. Checked unit and found a stored F7E7 motor unable to reach target rpm. Checked and found the pulley rubbing on the guard. Found a lot of play in the pulley shaft. Unit needs gearcase.; ordrng 1 W11035747 (GEARCASE) and 1 WPW10550173 (shield), schdld next appmnt for 2/5 MON
We serviced a
KBFO42FTX03 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 01/30/2018
Found updated gasket for air diffuser. To much cold air is being let in. Needs gasket replaced. A.m. request for install appt please. ; ordrng 1 W11116065 (GASKET)
We serviced a
GB2FHDXWS06 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 01/30/2018
, Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
JFC2290VTB5 JENN-AIR
Model REFRIGEARTOR
Near Kent, OH 44240
Tim G.
Job Details: 01/30/2018
Installed new door switch, op test good. Tech also tightened eight door handle and liberated the hinge side of the door gaskets. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/30/2018
Washer not draining. Found that I could not completely duplicate issue. Found obstruction in drain line before drain pump. Removed blockage. Tested ok. Charged additional labor for drain blockage removal. ; job compltd
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/30/2018
Installed valve, op test okOfr 1606002379; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rootstown Township, OH 44272
Robert A.
Job Details: 01/30/2018
Ran unit, found. Timer not moving, xt open, needs timer; ordrng 1 WPW10642928 (TIMER), schdld next appmnt for 2/6 TUE !,
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Atwater, OH 44201
Robert A.
Job Details: 01/30/2018
Cc when oven is in use, if top burners are lite, oven goes offCode f10 run away temp, f31 probe shorted or out of range, replaced sensor, set bake, turned on all burners, all stayed on, op test ok; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model MBF1958XES1
Near Kent, OH 44240
Robert A.
Job Details: 01/30/2018
Found evap drain frozen/clogged, replaced, cleared ice, op test okPart code. S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WRV986FDEM00 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Tim G.
Job Details: 01/30/2018
Complaint that the unit will not make ice. Checked and found the ice maker cycling but not filling. Checked and found the fill tube frozen causing the issue. Unit needs valve and heater.; ordrng 1 W10760808 (heater) and 1 WPW10341329 (valve), schdld next appmnt for 2/6 TUE
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Tim G.
Job Details: 01/30/2018
Complaint that the clothing was still soaking wet after the cycle (customer was washing bedding). Tested the unit and checked errors and found a F0E5 off balance load detected. Ran unit through a auto test cycle and found good op. Instructed customer on loading and detergent usage. Advised the customer that the unit gets the best performance when washing like fabrics. Unit working by design. ; Job Cmpltd,
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 01/30/2018
Customer complaint of loud noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 W11164593 (DAMPER), schdld next appmnt for 2/6 TUE
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 01/30/2018
Replaced the fuse. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Aurora, OH 44202
Robert A.
Job Details: 01/30/2018
Installed control. Op test ok; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MER6755AAW
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 01/30/2018
Checked sensors and elements, good, ran diagnostics 1d22 runaway temp, 1c6c, epromt error, needs control and sensors; ordrng 1 12001656 (SENSOR BOTTOM) and 1 W10769079 (CONTROL) and 1 WP74009993 (OVERLAY) and 1 WP7430P044-60 (SENSOR, UP), schdld next appmnt for 2/5 MON ! [**], saved tckt [SdLink
We serviced a
MAYTAG DISHWASHER
Model MDB5000AWW
Near Hambden Township, OH 44024
Robert A.
Job Details: 01/30/2018
Cleared sump, ran unit, bearings making noise, needs sump asm; ordrng 1 99001934 (SUMP ASM), schdld next appmnt for 2/7 WED ! [**],
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/30/2018
CC that there is a rattle when the unit is running. Ran diag check the fans. Found the ice maker fan is rattling. Will need a new fan motor. ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER), schdld next appmnt for 2/6 TUE
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/30/2018
Installed new control and ran a recal cycle, op test good. ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 01/30/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components working, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks unit spins, unit is operating as designed advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent,also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44118
Tim G.
Job Details: 01/30/2018
Installed damper control, op test good unit now quiet. ; Job Cmpltd
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET)
We serviced a
JJW9630AAB whirlpool
Model wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/30/2018
Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/30/2018
CC that the unit is dead again. Checked the power to control 120 volts. Checked the wall outlet, correct. Called tl Mark file #7721169617. Checked the drain pump 19 ohms. Checked between the basket clear. Unplugged each connection to the control, control would still not respond. Will need a main control. ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/5 MON
We serviced a
RS696PXGB7 WHIRLPOOL
Model RANGE
Near Newbury Township, OH 44065
Corina B
Job Details: 01/30/2018
CC that the unit would not work after the self clean. Pulled unit out checked the thermal fuse, open will need a new fuse. Replaced the fuse from t/s. Optest ok. ; used 1 WP9759242 (THERMST-FIX) Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Left side door received handle mounts are in wrong position (see pics), need to order new left side fresh food section door, installed right side and freezer section doors per customers request; ordrng 1 13107881SQ (dor-fip ss)
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/30/2018
Installed new front panel, op test good ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Tim G.
Job Details: 01/30/2018
Wrong door again
We serviced a
MVWB955FW1 MAYTAG
Model WASHER
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 01/30/2018
Complaint that the lid broke. Checked and found the glass to have shattered and unit needing new lid. Spoke to ls unit being used in a horse stable locker room. Lid on order and call needs to be rushed. Need to expart lid. Place on cancellation list. Spoke to the customer spoke to the customer customer about the shutoffs and advised that they should be replaced. ; ordrng 1 W10885622 (lid), schdld next appmnt for 2/5 MON
We serviced a
FPBS2777RF6 FRIGIDAIRE
Model REFRIGERATOR
Near Auburn Township, OH 44023
Tim G.
Job Details: 01/30/2018
Installed new ice maker and cycled, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Ran diagnostics, f7e6 motor fault, f0e2 oversudsing, cleared and tested, no errors post test, son explained what happened, believe load got off balance due to settings, discussed detergent use, op test ok.; Job Cmpltd,
We serviced a
RED4516FW0 roper
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/30/2018
Terminal screws stripped, replaced from t/s, hi-limit open, causing no heat, not t/s, ordering, also terminal cover damaged, ordering; ordrng 1 W10900067 (THERMAL CUT OUT) and 1 WP693995 (screw) and 1 WPW10571619 (cover), used 1 279320 (BLOCK-TERM) from stock
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 01/30/2018
Already diagnosed and listed what parts I needed, customer got authorization, called customer to schedule for installation, ordering parts; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv)
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The unit is not producing ice I tested the temperature sensors I tested the optics sensors tested the water valve. And the ICEMAKER will run in a manual test cycle but will not run automatically. Needs a ice maker ; ordrng 1 WPW10764668 (ICEMAKER ),
We serviced a
MEDC215EW0 maytag
Model dryer
Near Conneaut, OH 44030
Jeff M
Job Details: 01/30/2018
The thermal was open. Installed new part unit op tested good. Told the maintenance guy make sure he cleans the dryer vents. overheating can cause the fuse to blow; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Cleveland, OH 44105
Chad P.
Job Details: 01/30/2018
Cc that unit not installed correctly and not spinning out. Also leaking. Leveled out unit. Ran service test mode and drain spin 2x on both. No leaking observed. All hoses and connections check good. Op test ok. ; Job Cmpltd
We serviced a
MHWE500VP00 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 01/30/2018
CC that f35 comes up and the unit moves when it spins? F35 ANALOG PRESSURE SENSOR FAILURE. Checked the pressure hose and the drain pump. Drain pump had debris in it cleared the debris. Ran a normal cycle error code came F35 and ran a rinse and spin suds error code came up. Will need the main control and the pressure switch. The main control is no longer available. Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Montville, OH 44064
Robert A.
Job Details: 01/29/2018
Ff 35, frz 22, checked evap no frost, comp pulling 1.3 amps, extreemly hot, tapped lowside, 30psi, needs comp and drier, ran diognastics, unable to get into diognastics, needs control; ordrng 1 MRT118FFFH00 (COMP KIT) and 1 W10912400 (CONTROL), schdld next appmnt for 2/7 WED ! [***],
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/29/2018
Shifter actuator is not changing to agitation cycle. Customer does not want to repair.; Cllctd $97.15 cash, Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS5
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/29/2018
, Replaced bulb and bulb housing. Tested ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 01/29/2018
Replaced water inlet valve. Purged water through lines to test for leaks. All functions normal.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Parma, OH 44130
Macaulay G.
Job Details: 01/29/2018
Karen from tech line instructed that cavity frame may have too much tension from over tightening during installation. Loosened install screws to help with door switch issue. Also replaced harness with door switches from truck stock. Tech line instructed to order bulb, lamp holder, and harness. Office to order these parts.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10907910 (harns-wire), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/5 MOn
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 01/29/2018
Water not filling completely. Found cold water valve was off. Turned valve on. Fills ok now. Found lid lock error. Lid not locking when advancing through cycle. Replaced lid lock. Tested ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGG500EWH2
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 01/29/2018
Replaced inner door glass. ; Job Cmpltd,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/29/2018
Dryer is functioning properly. Found that venting is running through ceiling and is too long of a run. Advised to replace the foil vent with rigid or semi rigid venting. Once dryer vent is shortened, dryer will dry clothes properly.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strongsville, OH 44136
Gail V.
Job Details: 01/29/2018
Checked all components of dryer. All checked out ok. Rotated drum and heard noise of seem of drum rolling across rollers. All functions are normal.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/29/2018
Order grill for bottom of refrigerator and bottom shelf for fresh food door. Customer can install themselves. Office to order grille and fresh food door trim pieces.; ordrng 1 W10859818 (trim-door) and 1 W10860791 (grille) and 2 WP2195916K (endcap)s,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Moreland Hills, OH 44022
Brian B
Job Details: 01/29/2018
Cc complaint of machine not running , ran Diagnostics found error F09 E01 Long pump, took drain pump apart and found buildup on pump screen. Advised customer on how to make sure it does not happen again, ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Wickliffe, OH 44092
Brian B
Job Details: 01/29/2018
Leveled machine, placed easy gliders under each wheel that customer already had OP TEST Ok ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FE00
Near Brooklyn, OH 44144
Brian B
Job Details: 01/29/2018
Replaced electric control op test ok ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44111
Brian B
Job Details: 01/29/2018
Cc heater not heating up. Checked line voltage , found the 2 outside legs did not have 240v, checked fuse panel and receptacle found receptacle not making good contact with dryer plug. Explained to customer that he will need an electrician to replace receptacle. ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Westlake, OH 44145
Brian B
Job Details: 01/29/2018
Cc convection not working. Found convection motor not running and frozen in place, Convection motor will need replaced.. office to order parts customer paid Deposit ; ordrng 1 WP7427P129-60 (CONVECT MOTOR 20694), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/5 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH00
Near Cleveland, OH 44107
Brian B
Job Details: 01/29/2018
/m not working. Checked temps, 2 frz, 36 ff, correct. Checked voltage at front of ice maker, had 120v with switch closed. Found unit stopped half way through ice making cycle . Needs ice maker assembly replaced.. Replaced with T/S , OP Test Ok .; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Lakewood, OH 44107
Brian B
Job Details: 01/29/2018
Cc of water spraying out from underneath dishwasher, found water valve broken, replaced valve with T/S. Ran test cycle OPTest Ok ; used 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Cleveland, OH 44113
Brian B
Job Details: 01/29/2018
KDTE104ESS1Cc of smell coming from dishwasher, Ran Diagnostics no codes, found Drain hose not elevated properly, explained to customer the use of dishwasher cleaner. OP TEST OK ; Cllctd $97.15 CC Ref # 975163326, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MEDB835DC3
Near Cleveland, OH 44104
Brian B
Job Details: 01/29/2018
Machine is a dryer, not a washer. Model # listed is for a washer. Corrected numbers. Found a sock on vent and also, machine was pushed up against wall. Ran diag, f4e3, restricted airflow. Cleared code. Removed sock and pulled machine away from wall. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Concord Township, OH 44077
Robert A.
Job Details: 01/29/2018
, Cc temp off by 30 deg, tested probe, good, ran diognastics, good, ran auto test, shorted key pad, needs mrc and ui; ordrng 1 W10728529 (UI) and 1 W10885069 (MRC) and 1 WPW10603098 (CONTROL), schdld next appmnt for 2/5 MON !
We serviced a
JENN-AIR RANGE ELE
Model JEC056ADB
Near Cleveland, OH 44124
Robert A.
Job Details: 01/29/2018
, Installed control bd, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Mantua, OH 44255
Robert A.
Job Details: 01/29/2018
Cleared evap drain, reset fill tube, was missing i/m, op test ok; Job Cmpltd
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Tim G.
Job Details: 01/29/2018
Complaint that the upper rack is not drying and that the unit is louder than normal when washing. Checked unit and found several errors 8-1 slow drain 3-1 open OWI sensor thermistor 6-6 cold water into unit. Found the rinse aid empty and instructed the customer on usage Let unit complete the service cycle and checked the hardness of the water and found it to be 120ppm. After the service test cycle found the drain pump abnormally loud and the 3-1 open OWI thermistor. Unit will need both. ; ordrng 1 WPW10531320 (pump-drain.) and 1 WPW10705575 (sensor.), schdld next appmnt for 2/12 MON
We serviced a
MFI2570FEZ01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Paul H.
Job Details: 01/29/2018
Door has indentation, causing door switch to not be defeated, installed shim from t/s, dispensing ice now, op test ok.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near University Heights, OH 44118
Tim G.
Job Details: 01/29/2018
Customers complaint is that the unit seems to be giving off some kind of residue that is causing their high gloss painted cabinets to be covered in something like dust. Called and spoke to Andy at techline sr# 7721164569 who stated that the ovens vents are the to help move air flow and that anything with a high moisture or grease content is what’s causing the issue. Andy stated that all the items with the above content should be covered and there is no fix for the unit. Tech suggested replacing the grease and dust covered blowers but stated that it may not correct the issue. Per tech line this is a environmental issue. Provided the customer with the consumer line number and file number. ; Job Cmpltd,
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Ran diagnostics, 4-3 washer not running, tested, not running wash motor, is supplying power, needs motor and sump assembly ; ordrng 1 W11085683 (SUP AND MOTOR),
We serviced a
JDS9865BDP23 JENNAIRE
Model RANGE
Near Chardon, OH 44024
Jeff M
Job Details: 01/29/2018
The hinges on the door are getting weak needs replaced; ordrng 2 74011475 (hinge- doo)s,
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 01/29/2018
CC that the unit is not cooling. Ff and fz 68. The control will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11085365 (CONTROL), schdld next appmnt for 2/5 MON
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/29/2018
Found that the drain pump want not attached the the pump and motor. Reattached the drain pump will not latch. Will need a new drain pump. Will replace the side rails when Returning. ; ordrng 1 WPW10531320 (pump-drain), schdld next appmnt for 2/5 MON
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near South Euclid, OH 44121
Corina B
Job Details: 01/29/2018
Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44118
Dan H
Job Details: 01/29/2018
Customer complaint that unit is not heating, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WFG505M0BB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 01/29/2018
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Tim G.
Job Details: 01/29/2018
Installed seal, op test good. ; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICRO OVEN
Near Seven Hills, OH 44131
Tim G.
Job Details: 01/29/2018
Installed new upper and lower interlock switches due to the open close door error. Tested unit, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/29/2018
Squeaking noise in spin, needs slider assembly, ordering ; ordrng 1 W10734521 (slider)
We serviced a
MGDB765FW0 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/29/2018
Replaced the harness,the electrode ,opt test good ,diagnostics test good ; Job Cmpltd
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 01/29/2018
Tested unit, is functioning fine, customer said panel should have been shipped to us, wants panel changed, ordering ; ordrng 1 W10804120 (cntrl-elec),
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Check gasket, good, checked dispenser seal, good, checked valve, good, no apparent damage to units fill or drain hose, everything checks fine, issue was probably installation related.; Job Cmpltd
We serviced a
WRF555SDHV01 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/29/2018
CC of high pitch noise at all times, not hearing it at present, put ear in various locations, unable to find issue, running correctly, no unusual sounds present, asked customer to recorded if persists ; Job Cmpltd,
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 01/29/2018
When we arrived RC fan and water valves not working, just replaced cover, fan, and harness, checked all connections, all look good, reseated any way, power cycled, ran RC fan test, still not blowing, checked main board connections, one loose, corrected, op test ok.; Job Cmpltd