Service History 592 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, OH 44145

Corina B

Job Details: 05/12/2021

Steamed the ff evap out. Replaced drain pan and installed the zip tie to the evaporator like the service pointer described. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mayfield Heights, OH 44124

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely on, water trickling into unit, open valve completely, good flow through units valve, started normal wash cycle, unit filled and began washing, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

The loaded hinge failed ; ordrng 1 WPW10299224 (Hinge)

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Perry, OH 44081

Jeff M

Job Details: 05/12/2021

The drain plug in the rear was gunked up with dirt I cleaned it remove the ice out of the drain everything tested good

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Eastlake, OH 44095

Joe O

Job Details: 05/12/2021

"Installed cam, actuator, and belt. Ran auto test and calibration. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44149

David R

Job Details: 05/12/2021

"Cc not agitating. Found actuator not in correct position with cam. Corrected, tested, good. Agitating and spinning. Good. Let customer know about height of drain hose as well. Unit is good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Amherst, OH 44001

Gabriel P

Job Details: 05/12/2021

Found error code f4e3 and found 120 going to motor but not starting gave estimate customer will call whirlpool to see if they will cover for parts ; ordrng 1 W11085683 (Pump)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Ridgeville, OH 44039

Corina B

Job Details: 05/12/2021

Called t/l to replace the lid. Replaced the lid. Optest

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Willowick, OH 44095

Joe O

Job Details: 05/12/2021

"Installed door seal. Ran test cycle. Unit filling, and washing. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Strongsville, OH 44149

David R

Job Details: 05/12/2021

Replaced parts. Tested. Ran test 51-52. Good. Op test ok

We serviced a

GE DRYER

Model GTDP490GD0WS

Near North Olmsted, OH 44070

Marie V

Job Details: 05/12/2021

"Replaced parts, tested unit and checked air flow outside home. Good. Op test ok"

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Chardon, OH 44024

Brian M

Job Details: 05/12/2021

Installed pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE RANGE

Model 790.405224

Near Cleveland, OH 44130

Corina B

Job Details: 05/12/2021

"CC that the unit is not working. Checked the fuse, good. Checked the terminal block l1 to n 0 volts l2 to n 120 volts. L1 to l 2 120 volts. Will need an electrician. Optest ok"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW

Near Amherst, OH 44001

Gabriel P

Job Details: 05/12/2021

"Found normal sound on unit,opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Willowick, OH 44095

Joe O

Job Details: 05/12/2021

"Cc: not startingFound terminal block shorted out. Needs terminal block kit and power cord. Replaced power cord and terminal block kit. Op test ok; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Strongsville, OH 44136

David R

Job Details: 05/12/2021

"Cc unit audio not working, not going through cycle. Unplugged unit for 2 mins. Plugged in. Found audio level option turned off. Turned to highest setting, sounds working. Went to diagnostics, F2E1 error. Ran test 51, all components are working. Ran test 52, good. Turned unit on a normal cycle. Went through sending cycle into wash, cycle agitating. Drained, went and tried a deep water wash cycle."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Lyndhurst, OH 44124

Dan H

Job Details: 05/12/2021

"Customer complaint of condensation on door and some water drops left behind after cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Highland Heights, OH 44143

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not starting and water is left in basket, unit powered right on, started normal wash cycle, unit filled and began washing, ran diagnostics found f6e3(communication error), f3e2(inlet water temperature fault), and f8e6(water hazard) error,codes, found valve constantly dripping, f6e3 error says acu cannot hear user interface, unit needs new valve and control, customer does not want repair at this time; ordrng 1 W11171748 (Cntrl) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH

Near Lyndhurst, OH 44124

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks, ran diagnostics no error codes found, unit ran test cycle , upper rack is barely wet, filter screen is warped and does not sit flush in sump, unit needs new sump assembly and filter screen, part is out of stock so not scheduling return appointment ; ordrng 1 W11085683 (Sump) and 1 WPW10463906 (Filter screen)"

We serviced a

GE WALL OVEN

Model PT956SR1SS

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/12/2021

"Took unit apart. Heating element showed good. Started unit and checked for power coming in to thermostat and heating element. None. Unit will need main control. Cust will talk to by husband to see if they want to continue with repair, brought heating element with me to return. ; ordrng 1 WB27T11441 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model fftr2021tb5

Near North Royalton, OH 44133

David R

Job Details: 05/12/2021

Customer had questions about fan turning off during the day. Explaining defrost mode and thats normal for the FZ fan to go off and on. Checked and unit test good. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Broadview Heights, OH 44147

David R

Job Details: 05/12/2021

"Cc unit cooktop no on correctly and bubbling under surface. Unit is less than 30 days. Corrected cooktop place,ent, ordering cooktop ; ordrng 1 W11175876 (Cooktop)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Rocky River, OH 44116

Gabriel P

Job Details: 05/12/2021

All noise heard was normal cannot heird the noise customer hearing advise them to record and send to our office to further review also advise that in the owners manual show the sound that are normal

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Westlake, OH 44145

Gabriel P

Job Details: 05/12/2021

"Level unit and balance,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Broadview Heights, OH 44147

David R

Job Details: 05/12/2021

"Cc cooktop light isnt goin off, said it went off correctly yesterday and has been working. Tested each burner, when I turned them on, cooktop light came on and when I turned the burners off, cooktop light went right off at well. Checked wiring and everything plugged in correctly. All burners lighting up correctly. No error codes. As of today. Working correctly."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Highland Heights, OH 44143

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not heating, confirmed, loud buzzing/humming noise from magnetron, unit needs new magnetron ; ordrng 1 W11402082 (Mag)"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Euclid, OH 44132

Joe O

Job Details: 05/12/2021

"Cc: unit counting down then says off but continues to runFound error code f3e2(moisture sensor open or shorted). Ui intermittently allowing selections. Entered diagnostics, unit not allowing diagnostics test to run. Needs control, ui and moisture sensor harnessControl out of stock, office to reschedule; ordrng 1 W11351728 (Ui) and 1 W11350212 (Control) and 1 WPW10298258 (harns-wire)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Beachwood, OH 44122

Dan H

Job Details: 05/12/2021

"Customer complaint of f9e1 error codes, installed new drain pump , op test no good , wash motor is not working, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416363 (Sump)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LPK

Near Madison, OH 44057

Jeff M

Job Details: 05/12/2021

The drain was frozen and steamed out the drain unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/12/2021

"Cc unit making loud noises.Customer stated unit maker a clicking and buzzing noise. Confirmed, unit water valve actuating when ice maker calling for water. Unit is not hooked up to water. Turned ice maker off. Ran manual function tests, all functions tested good, no abnormal sounds heard."

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/12/2021

"Cc unit running a cycle then stopped, was a burning smell. Customer stated during a cycle, the unit flashed an error message and shut down, she could also detect a burning like smell. Unit has been running fine since, customer was running a load when I arrived. Ran diagnostics, found codes f7e1 for tachometer missing signal or power and f7e7 for motor unable to reach rpm. Ran slow agitate and slow spin test, both passed. Ran tachometer test, tach reading basket speed properly. Checked all connections and wiring under unit. All checked good. Ran auto test. All functions passed. Could not duplicate a motor/drive issue nor detect a burning like smell at this time."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/12/2021

Replaced hub but when looking at the shaft in shaft is stripp out unit will need new gearcase. Called Whirlpool tech line spoke with Bruce. He said that overloading and shaft will cause hub to get stripped. Cust will continue with repair. Office will contact as soon as we have ETA on part to schedule ; ordrng 1 W11454734 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Chardon, OH 44024

Brian M

Job Details: 05/12/2021

Cc unit wobbling Found feet not installed Installed feet leveled unit OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Geneva, OH 44041

Jeff M

Job Details: 05/12/2021

The unit is not cooling theres no heat transfer theres no frost pattern in the compressor is on needs an evaporator and compressor. Customer does not want an estimate he will buy a new one

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Berea, OH 44017

Marie V

Job Details: 05/12/2021

Replaced parts. Preheated to 350* and cycle it. Op test okNo core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Lakewood, OH 44107

Marie V

Job Details: 05/12/2021

"Cc that the unit started making a noise like dripping water, and that the fresh food section seems to be warmer than usual, also when unit start sounds like something is going to go bad and one day the freezer light didnt worked. Took temps found between 37* to 40* on fresh food section and 1 and 5 on freezer. Found foam on the freezer door removed and showed cust that that can be on the way and the door wont shut properly and it will cause frost on freezer, also found on freezer door switch ice from the door been open. Showed cust, ran diag and tested all components, motor damper is making the noise cust is talking bout. She will think about it tor replace part, evaporator had good frost pattern, all other components are good.; ordrng 1 WPW10594330 (Damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Brecksville, OH 44141

Corina B

Job Details: 05/12/2021

Cc that basket was rubbing in the left side of the tub.verified and found basket bowed out a bit so we bent back to place. Tested and working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, OH 44102

Marie V

Job Details: 05/12/2021

"Cc that the unit is not dispensing the fabric softener and it only wash but does not do rinse or spin and sometimes is showing L something on the screen. Ran diag found error code F8E1 long fill , F0E3 over load. Deleted error code, ran manual test, cold water is coming in and hot water isnt. Check water pressure on the hose, good. Valve is getting 122V . Unit will need new water valve. Replaced from T/S. Ran auto test and calibration.Op test ok; used 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bay Village, OH 44140

Marie V

Job Details: 05/12/2021

"Cc that the unit still leaking, Found pin hole on bellow and on the side is ripped. will need new bellow. Waiting on whirlpool to see if they approve. Office will contact cust once they respond. ; O-emld tckt"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Brecksville, OH 44141

Corina B

Job Details: 05/12/2021

Cc that oven does not self clean and is not going to clean it and the back left corner burns food. Preheated oven to 300 degrees and verified temperature when oven preheat was completed and temperature was 298 to 300 all around also recommended Customer to rearrange racks to see if issue with burning would solve issue.Called whirlpool tech line and spoke with Bryan and explained the issue with the self clean and stated that unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHB00

Near Highland Heights, OH 44143

Joe O

Job Details: 05/12/2021

"Cc: noiseFound noise was r134 running through system, advised customer this is a normal noise. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Gates Mills, OH 44040

Joe O

Job Details: 05/12/2021

"Cc: shaking, and walkingFound error code f0e5(off balance). Ran drain and spin. Unit very well balanced. Unit functioning as designed. Advised customer on adjusting clothes if unit goes out of balance. Ran calibration. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/12/2021

"Replace valve and ice chute,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not spinning, ran manual test cycle, unit spins, suspension is good, ran diagnostics found f0e2(oversuds) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWB00

Near Brecksville, OH 44141

David R

Job Details: 05/12/2021

"Cc unit not working. 10 years old. Compressor is loud and not staying on. Plugged in watt meter. 1300 watts then cuts overload. Will need new compressor. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 W10233961 (Comp) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/12/2021

Cc: not filling enoughCustomer stated the unit does not cover the clothes with water. Advised customer these units do not fill as high as the old units. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model LAT9700AAW

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/12/2021

"Cc unit is noisy when in spin cycle.Customer stated unit is leaking oil from underneath, confirmed. Unit needs lower shaft seal. Quoted customer transmission replacement due to possible gear damage. Customer wants to order seals and have us return to replace seals only and refill with oil. Quoted for repair. Customer will call to schedule when he has the parts."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/12/2021

"Cc unit dispense slow and making noise.Customer stated they recently change the water filter. Verified a slight pulse sound coming from filter on water dispense. Replaced filter using bypass cap, dispense flow improved, could not duplicate noise. Reinstalled water filter, flow much better then before. Ran dispense test several times, noise no longer present."

We serviced a

MAYTAG RANGE

Model MER8700DH1

Near Burton, OH 44021

Brian M

Job Details: 05/12/2021

Cc of smoke and temps Found no issues with unit at this time Checked over all wiring inspected elements Unit is heating up properly

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 05/12/2021

"Cc: over range light not workingFound socket receiving proper power when not under load. Control sending constant power to socket. When under load voltage drops out. Needs controlCustomer does not want to repair at this time; ordrng 1 W11182110 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Dan H

Job Details: 05/12/2021

"Customer complaint that felt came off of drum, confirmed, felt is damaged, unit needs new felt; ordrng 1 W10612022 (Felt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB0

Near Cleveland, OH 44122

Corina B

Job Details: 05/12/2021

CC that the unit is leaking. Started the cycle found the tub is dented in the left hand corner. Took picture. Will need a new tub. Office to reschedule ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Novelty, OH 44072

Brian M

Job Details: 05/12/2021

Installed motor and blower OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Moreland Hills, OH 44022

Brian M

Job Details: 05/12/2021

Cc smell of gas. Found line to be leaking going to bake burner Tightened nut tested again no leak Advised to watch

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Conneaut, OH 44030

Jeff M

Job Details: 05/12/2021

The unit has a hole in the bellow. No eta on part; ordrng 1 W11314648 (Bellow) and 1 S (S)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, OH 44139

Brian M

Job Details: 05/12/2021

Defrosted evap Installed fan kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/12/2021

Ice maker getting 120 voltage but not cycling ordering ice maker ; ordrng 1 W10886939 (Ice maker)

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Marie V

Job Details: 05/12/2021

"When arrived unit was cooling, unit had -5 on evaporator but it was around 17*. Check pressure it was on a vacuum -9. I started looking for leaks on unit when I put my hand on the line coming out of the cabinet lots of dye came in my hand. When looked it looks like unit has an internal leak. Called whirlpool tech line spoke with Kathy . She said unit is not reparable, to have cust call customer service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Shaker Heights, OH 44122

Corina B

Job Details: 05/12/2021

Replaced the filter housing. Optest ok.

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS308SSS02

Near Rootstown, OH 44272

Brian M

Job Details: 05/12/2021

Cc unit seems to be running slow and not heating Found microwave to functioning properly Found error for f6e0 on oven tech sheet recommends replacing UI and controls Ran test bake found bake to be 20 degrees to low calibrated unit Gave quote for boards ; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 05/12/2021

Cc unit not spinning Found error for shifter but no issue found with shifter Followed tech sheet Needs control ; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Strongsville, OH 44136

David R

Job Details: 05/12/2021

"All components are working and heating as of today. Used a pot and boiled water on burner customer said didnt worked, checked all other burners, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Parma, OH 44134

Corina B

Job Details: 05/12/2021

Replaced the strike and latch. Leveled unit. Started a cycle. Optest ok

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS4

Near Moreland Hills, OH 44022

Dan H

Job Details: 05/12/2021

"Customer complaint that unit is not draining properly, confirmed, found drain hose clogged, unit needs new drain hose; ordrng 1 8269144A (Hose) and 1 WPW10195751 (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model A112

Near Mayfield Heights, OH 44124

Jason N

Job Details: 05/12/2021

Installed drive belts. Ran wash test then spin. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PHEXNL00

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/12/2021

"Cc unit ice maker container full of water and iceCust stated water is leaking into the ice container and causing ice to stick together. Confirmed container full of frozen water and ice. Thawed ice maker, filled ice maker model with water, water dripping out. Unit needs ice maker. Replaced using truck stock. Cleared ice from freezer. Ran manual cycle test jumping t to h. Ice maker indexed properly and filled mold with water. Valve shut off, no leaks on ice maker. Op test good. ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 05/12/2021

"Cc unit not spinning Found actuator not receiving power from control, but during testing it showed me the spin speed Needs control ; ordrng 1 W11125011 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Cleveland, OH 44135

Marie V

Job Details: 05/12/2021

"Cc that the unit is not draining. Replaced drain pump found blades broken , and that that the bottom spray arm is not spinning properly and sometimes one side of the rack dishes wont get clean. Confirmed found bottom part not installed properly, corrected issue, now spray arm works good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FC2

Near North Olmsted, OH 44070

Marie V

Job Details: 05/12/2021

"Replaced all parts, calibrated unit and ran auto test. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS

Near Cleveland, OH 44121

Jason N

Job Details: 05/12/2021

Installed freezer fan harness and control. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Broadview Heights, OH 44147

David R

Job Details: 05/12/2021

Customer had POP. CC unit leaking when draining. Found hose had rip in it. Ordering hose** place on cancellation list ; ordrng 1 W11291620 (Hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Mentor, OH 44060

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

SAMSUNG DRYER

Model DV45K6500GW

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/12/2021

"Pulley broke off ordering cause mine has not arrive do not have in stock ; ordrng 1 DC93-00634A (Pulley), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3054TFA

Near Cleveland, OH 44111

Gabriel P

Job Details: 05/12/2021

"Found 122 voltage going to ignitor but ignitor not glowing gave estimate customer will not repair ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Gabriel P

Job Details: 05/12/2021

"Found that door need it some washer to raise it so mullion can close properly use one from truck stock but was not enough also this unit reset filter automatically wants filter replace but filter replace light keeps coming on user not reading it also senior tech advise to order door switch for filter,opt test ok ; ordrng 3 Wp489467 (Washer)s and 1 W11330971 (User interface) and 1 WP2223877 (Latch), used 1 Wp489467 (Washer) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Avon, OH 44011

Gabriel P

Job Details: 05/12/2021

"Replace light,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near North Royalton, OH 44133

David R

Job Details: 05/12/2021

"Gearcase not sent out, motor sent out. Checked and have right part number inputted. Reordering** office to reschedule ; ordrng 1 W11423758 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Ravenna, OH 44266

Brian M

Job Details: 05/12/2021

Installed tub hub and wash plate OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Lakewood, OH 44107

Corina B

Job Details: 05/12/2021

"CC that the ice maker and water do not work. Found the ff section set at 34* and the Fz set at -1*. Ff section was overpacked with food. Steamed the reservoir out, water started to flow. Raised the Temp in the ff section to 37*.. advised cust to keep the temp at 37* in the ff section and to not overpack the ff. Cycled the ice maker and tested the water. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Avon Lake, OH 44012

Corina B

Job Details: 05/12/2021

"Cust showed pop, sent pic. CC that the filter does not come out. Found the clip on the housing came loose. Reattached the clip. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Brook Park, OH 44142

Corina B

Job Details: 05/12/2021

"CC that the unit fills and does nothing and there is water in the tub. Found drain hose lower then the sink. Raised the drain hose above the sink. Checked the control to the pump and motor, 0 volts. Will need a control and pump and motor. ; ordrng 1 W11306302 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Marie V

Job Details: 05/12/2021

"Replaced all parts, ran calibration and auto test to verify. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIV29PCMS02

Near North Royalton, OH 44133

Corina B

Job Details: 05/12/2021

"CC that the unit is not keep temp in the freezer. Ff 42*, Fz 5*. Found ice hitting the Fz evap. Checked the frost pattern on the Fz evap. Partial frost pattern. Used the gauges 20 vacuum and high was at 50 psi. Both equalized at 25 psi. Found dye in the drain pan. Checked the freezer evap, good. Checked the ff evap no dye. Used nitrogen with soap suds, no bubbles. Called t/l Drew unit is non repairable."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

KITCHENAID COOK TOP

Model KICU500XSS01

Near Thompson, OH 44086

Joe O

Job Details: 05/12/2021

Installed module. Tested. Op test ok

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Bay Village, OH 44140

Marie V

Job Details: 05/12/2021

Replaced control. Tested oven and burners. Op test okNo core for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Garfield Heights, OH 44125

Corina B

Job Details: 05/12/2021

"CC that the water sticks when dispensing it. Removed the ui board from the deli drawer water filled into the bottom of the door. Tested the dispenser does not shut off as soon as you remove the cup. Will need a new dispenser, door and ui.; ordrng 1 W11087492 (Switch) and 1 W11238426 (Harness) and 1 W11109505 (Spring) and 1 W10919724 (Door) and 1 W11125932 (Trim) and 1 W10815669 (Door) and 1 WPW10769076 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Madison, OH 44057

Joe O

Job Details: 05/12/2021

Cc: runs for a little bit then stopsRan test cycle. Found voltage fluctuating during cycle. Last time out voltage was dropping out. Advised customer if its the same issue they will have to contact an electrician. Unit functioning as designed. Op test ok

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Strongsville, OH 44149

David R

Job Details: 05/12/2021

"Cc unit making noises, sounds like nuts/bolts banging around, only can happen after running unit for 20-30 mins. Ran unit on timed Dry, high. Let unit run, no noise. About 5 mins in, heard a little squeak noise, once. Checked and idler binding up. Replaced from t/s. Tested. Good. Op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

SAMSUNG DRYER

Model DV405ETPASUAA

Near Ashtabula, OH 44004

Brian M

Job Details: 05/12/2021

"Cc unit not running Found thermistor open and thermostat open Customer requested to leave unit open so he could vacuum unit out ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat) and 1 4713-001199 (bulb-light), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

AMANA REFRIGERATOR

Model ASD2524VEW00

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

The drain was frozen a steam bath drain unit test good

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, OH 44077

Jeff M

Job Details: 05/12/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Avon Lake, OH 44012

Marie V

Job Details: 05/12/2021

"Replaced part, ran unit, ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Madison, OH 44057

Jeff M

Job Details: 05/12/2021

The user display thats built into the door of the washer dryer to and one machine is frozen needs a new door display; ordrng 1 W11280150 (Door ui ASSY)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Avon, OH 44011

Marie V

Job Details: 05/12/2021

"Cc that the unit does not heat from the start, since unit was installed. Confirmed. Check power coming in, found from L1 to N 120 from L2 to N 122 and from L1 to L2 244V. Took unit apart, found heater not plugged in. Corrected issue, put back together and tested, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near South Euclid, OH 44118

Corina B

Job Details: 05/12/2021

"CC that the ice maker is not working. Jumped out the ice maker, not cycling. Put correct filter in the water was dripping out of the housing. Replaced the ice maker and filter housing. Cycled the ice maker and tested the filter housing. Optest ok. ; used 1 WPW10300024 (ICE MAKER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma Heights, OH 44130

Corina B

Job Details: 05/12/2021

"CC that the unit squeaks in a heavy load. Found the gearcase leaking with oil. Will need a rotor, stator, gearcase, clutch, and slider ordering parts and office will need to schedule because of some parts being out of stock.; ordrng 1 W10754158 (Stator motor) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Perry, OH 44081

Joe O

Job Details: 05/12/2021

"Cc: not running, not spinningFound motor sitting under unit, not attached. Found bolt for unit not stripped. Found motor still running. Needs motor washerCustomer does not want to repair at this time ; ordrng 1 WH02X10212 (motor_washer), used 1 SHIPPING (shipping and handling) from stock"

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