Service History 592

We serviced a
WRT311SFYB Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 07/09/2018
, Cc of no cool in fridge Found huge gap in the liner lower right hand side
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Dan H
Job Details: 07/09/2018
Customer complaint that freezer section door is not closing and unit is leaking water, found freezer section door tracks off alignment, found evaporator drain tube clogged causing leak, unit needs drain tube cleared and door corrected, cleared evaporator drain tube and corrected freezer section door, op test good
We serviced a
MFX2876DRH00 Maytag
Model Refrigerator
Near Lorain, OH 44052
Macaulay G.
Job Details: 07/09/2018
Found frost buildup mainly on right side of freezer door. Sealed around freezer door using silicone part #482338.
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 07/09/2018
Fresh food evaporator coil is built up with ice from not defrosting. Defrosted unit, replaced fresh food evaporator thermistor, and put two screws in the evaporator cover. All tested ok.; used 1 W10902214 (THERMISTOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Rocky River, OH 44116
Brian B
Job Details: 07/09/2018
Replaced leaking gearcase. Ran calibration cycle. Op test ok.; Job Cmpltd,
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44106
Brian M
Job Details: 07/09/2018
Cc of unit not running Ran diagnostics found error for basket speed Check over capacitor found damaged Ran test cycle found motor humming and basket not moving Could not get unit to spin
We serviced a
PLGFZ390ECB Frigidaire
Model Range
Near Cleveland, OH 44106
Brian M
Job Details: 07/09/2018
Installed igniter OP TEST OK
We serviced a
WRT519SZDW02 Whirlpool
Model Refrigerator
Near Highland Heights, OH 44143
Brian M
Job Details: 07/09/2018
Cc that unit does not cool Took freezer panel off found ice ball around cap tube Defrosted unit Took rear panel off and tapped system Added half charge no change only found frost on cap tube Low side gauge needle bouncing between 0 and 10 Most likely a restriction but not sure where Needs sealed system compressor and evap ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
MEDC215EW1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44094
Holly Butcher
Job Details: 07/09/2018
Cc of water in drum Found a little pool of water in drum Advised customer of humidity and condensation Advised on replacing old vent hood with updated one. Dryer is operating normal
We serviced a
JP350A0A2AA GE
Model Cooktop
Near Parma Heights, OH 44130
Corina B
Job Details: 07/09/2018
CC that the small burner does not work. Found the coil on the small burner is broke. Will need a new coil. Called SM to order part. ; ordrng 1 WB30T10044 (element haliant 9" 17505)
We serviced a
WGD7500GW0 Whirlpool
Model Dryer
Near Parma, OH 44129
Corina B
Job Details: 07/09/2018
CC that the door does not stay shut. Found the latch is loose. Replaced the latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, OH 44095
Jeff M
Job Details: 07/09/2018
The drain was seized. Replaced pump with ts unit op tested good ;
We serviced a
GI6FARXXF05 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 07/09/2018
CC that there is frost in the fz. Checked the gaskets, good. Checked the ff hinges and cams. Will need the rails, bracket and silicone the frame. Called SM to order parts. ; ordrng 1 12002497 (gear (left)) and 1 W11028221 (shaft) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284682 (bracket LT) and 1 WPW10284683 (bracket RT),
We serviced a
MDE9700AYW Maytag
Model Dryer
Near Madison Township, OH 44057
Corina B
Job Details: 07/09/2018
C that the unit is not heating. Found the thermostat is open. Will need a new thermostat. Called SM to order part. Cust does not want to repair
We serviced a
FRIGIDAIRE FGMV174KFC
Model MICRO OVEN
Near Painesville, OH 44077
Arthur V
Job Details: 07/09/2018
Found door spring broken causing door to not close. Needs door assy. Est= 89.95 sc. 98.00 labor. 258.36 parts and shipping. Total est= 477.54. Part number needed is 1- 5304473842. Customer does not want repaired; Job Cmptd
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/09/2018
ustomer complaint that freezer section light is not working, freezer section light working when tech arrived, switch is working, bulb is good, 120vac at socket, unable to duplicate the problem, unit is operating as designed
We serviced a
KSC24C8EYB02 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Dan H
Job Details: 07/09/2018
Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 43 degrees, fresh food section evaporator fan is running, partial frost pattern on fresh food section evaporator, added half charge, found leak at lok ring fitting on compressor high side, not enough room on compressor to repair, unit needs new compressor ; ordrng 1 W10309988 (compressor)
We serviced a
LGHB2867PFGA Frigidaire
Model Refrigerator
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/09/2018
Unit is not defrosting on evaporator coil for ice maker. Office to order defrost heater and defrost thermostat. Put mitigation mat under refrigerator.; ordrng 1 242094802 (heater-defrost) and 1 5303918810 (DEFROST THERMOSTAT )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/09/2018
Replaced auger motor. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Robert A.
Job Details: 07/09/2018
Installed control and thermistor, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MDE5500AYW
Near Strongsville, OH 44136
Chad P.
Job Details: 07/09/2018
Installed baffles. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MSD2655HEB
Near Concord Township, OH 44077
Jeff M
Job Details: 07/09/2018
7, The ICEMAKER fill tube was frozen I steamed the ice unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520AW1
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/09/2018
, Found unit needs switch assy. Replaced with truck stock. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB1
Near Aurora, OH 44202
Robert A.
Job Details: 07/09/2018
Turned on unit watched fill, comp and fan running, pump receiving power, not running, good frost on evap, needs pump; ordrng 1 2313702 (PUMP18551), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/16 MON ! [**],
We serviced a
KDTE334DSS0 Kitchenaid
Model Dishwasher
Near LaGrange Township, OH 44050
Macaulay G.
Job Details: 07/09/2018
Found track assemblies broken, bearings fell out. Office to order left and right track assemblies.; ordrng 1 W11259785 (TRACK ASSEMBLY) and 1 W11259786 (TRACK ASSEMBLY RIGHT)
We serviced a
MSF25D4MDM02 Maytag
Model Refrigerator
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 07/09/2018
Tested refrigerator, informed customer that the new water filter needed re-seated. Water dispensing properly now.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFFS20EYMS00
Near North Royalton, OH 44133
Chad P.
Job Details: 07/09/2018
Found drain tube clogged. Cleared out. Op test ok. ;
We serviced a
ELECTROLUX REFRIG/SIDE-BY-S
Model EI28BS56IBA
Near Bay Village, OH 44140
Brian B
Job Details: 07/09/2018
Replaced defrost thermostat. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Lakewood, OH 44107
Brian B
Job Details: 07/09/2018
Replaced failed panel. Ran calibration cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/09/2018
Found evap fan motor noisy needs replaced with fan blade. ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10514110 (motor-evap), schdld next appmnt for 7/11 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/09/2018
Found plug not removed from drain on new disposal. Drained into bucket unit working as designed. Cust to repair disposal drain issue ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIL27CXMS0
Near Solon, OH 44139
Robert A.
Job Details: 07/09/2018
ound evap drain frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KSRV22FVWH02 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 07/09/2018
C that the ice dispenser is not dispensing ice. Found the ice is fz at the bottom of the ice bin. Steamed out the ice. Checked the flap, good. Checked the door hinges, good. Checked the gaskets, good. Optest ok. ;
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH01
Near Brecksville, OH 44141
Chad P.
Job Details: 07/09/2018
Found compressor making a high pitch noise. Needs comp replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 WPW10507886 (COMPRESSOR), schdld next appmnt for 7/13 FRI 8-11 [***],
We serviced a
WHIRLPOOL WALL OVEN
Model WFG114SVB0
Near North Madison, OH 44057
Jeff M
Job Details: 07/09/2018
Igniter is bad estimate only customer needs to think about it; used 1 12400035 (IGNITER) from stock,Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW0
Near Madison, OH 44057
Arthur V
Job Details: 07/09/2018
Found ball of lint in blower housing causing unit to short cycle. Took off blower cover and cleaned out. Cust needs vent cleaned also. Op test good after removing lint ball. Op test good %;Job Cmpltd,
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Conneaut, OH 44030
Arthur V
Job Details: 07/06/2018
Cust complaint unit lid lock light would flash and unit would shut down Cust having this issue off and on for weeks. Needs door lock assy ; ordrng 1 WH44X10288 (lock lid), schdld next appmnt for 7/13 FRI !, saved
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Ravenna, OH 44266
Robert A.
Job Details: 07/06/2018
Ran diagnostic cycle, f21 long drain, watched cycle, pump making noise, needs pump, replaced, ran unit, op test ok; used 1 280187 (DRAIN PUMP) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Robert A.
Job Details: 07/06/2018
Ff 30, unit not turning off, per pointer needs control, also thermistor; ordrng 1 W10838965 (THERMISTOR) and 1 W11223731 (CONTROL), saved tckt [SdLink\312089a.png], saved tckt [SdLink\312089b.png], cstmr
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Shalersville Township, OH 44241
Robert A.
Job Details: 07/06/2018
, Found left door hinge out of place, reset, door closing, ran diagnostic cycle, good, wheels on lower rack broken need replacedCust to install wheels; ordrng 4 W10195416V (WHEELS)s,
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS0
Near Aurora, OH 44202
Robert A.
Job Details: 07/06/2018
Cust states that daughter fell on door, found door opening past 90 deg, found hinges bent, needs hingesCust to let us know; ordrng 1 WP8534854 (L HINGE9642) and 1 WP8534854 (R HINGE9626), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink\312297a.png], O-emld
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 07/06/2018
Installed damper, cycled, good, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/06/2018
Installed damper, cycled, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Burton, OH 44021
Robert A.
Job Details: 07/06/2018
Found top shelf 30 deg, 2nd and down 38, found back of top shelf blocked off, restricting airflow to bottom of ref, talked with cust, cust to watch, op test ok; Job Cmpltd,
We serviced a
WFG320M0BB0 Whirlpool
Model Range
Near Bedford, OH 44146
Corina B
Job Details: 07/06/2018
CC that the oven bake does not work. Amp drawl 2.88amps. Replaced the ignitor from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Mentor, OH 44060
Jeff M
Job Details: 07/06/2018
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM01
Near Timberlake, OH 44095
Jeff M
Job Details: 07/06/2018
The heater in the ICEMAKER has failed installed new part unit op tested good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW
Near East Cleveland, OH 44112
Jeff M
Job Details: 07/06/2018
The lid lock is jammed needs replaced ; ordrng 1 W10810403 (LOCK), schdld next appmnt for 7/12 THU 8-12,
We serviced a
GE REFRIGERATOR
Model PSS26NSTCSS
Near Broadview Heights, OH 44147
Jeff M
Job Details: 07/06/2018
he u it has no heat transfer to the condenser and the compressor is drawing less than 1 amp. job compltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Broadview Heights, OH 44147
Jeff M
Job Details: 07/06/2018
he sump is seized ; ordrng 1 WPW10780877 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/12 THU 12-5,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near North Madison, OH 44057
Arthur V
Job Details: 07/06/2018
Found unit needs main bd and dispenser bd. Dispenser bd no longer available it is discontinued. Customer to buy a new fridge part number needed is 67006294. And w10890094. And wp67006868; Cllctd $96.25 Check # 519, Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES2
Near Cleveland, OH 44111
Brian B
Job Details: 07/06/2018
Replaced broken right pantry ENDCAP. , Job Cmpltd
We serviced a
MFF2558KEW Maytag
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 07/06/2018
Customer complaint still not cooling, temps were 57 in ff and 36 in frz, compressor and fans are running, found evap froze at connection tubes, low side leak at evap, unit needs new evap and filter drier; ordrng 1 12002041 (kit,evap 220.10) and 1 WPB2150504 (drier 49.46)
We serviced a
WTW4880AW1 Whirlpool
Model Washer
Near Euclid, OH 44132
Corey L.
Job Details: 07/06/2018
Customer complaint washer gets unbalanced wi5 clothes in it, found unit unlevel, leveled unit, ran diagnostics found f2e3 communication error, f7e5 shifter fault, ran test mode gentle and heavy agitation, low and high spin, unit is operating as designed
We serviced a
WED4800XQ3 Whirlpool
Model Dryer
Near Euclid, OH 44132
Corey L.
Job Details: 07/06/2018
Customer complaint of scraping sound while drying, found a piece of jewelry caught between drum and felt, removed, op test good; Job Cmpltd
We serviced a
MVWB765FC2 Maytag
Model Washer
Near Strongsville, OH 44149
Corina B
Job Details: 07/06/2018
CC that the basket does not move in agitate. Advised cust this is normal the agitator just moves when it’s in the wash cycle. The basket and agitator will lock in place in a spin cycle. Started a load of clothes on normal. Running as designed. Optest ok
We serviced a
MVWC200XW1 Maytag
Model Washer
Near Ashtabula, OH 44004
Brian M
Job Details: 07/06/2018
Cc that unit would not drain Ran diagnostics found error code for lid lock Ran auto test, ran with no error Ran calibration OP TEST OK
We serviced a
WRT311FZDM00 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 07/06/2018
CC that the doors are not level. One of the screws have snapped inside the cabinet of the fz for the hinge. Took pic of screw in cabinet . Called t/l TJ file # 7722398153. No repairable on the lt hand side. Can flip doors to open RT side.
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/06/2018
Found damper control making excessive noise. Office to order damper control.; ordrng 1 WPW10594330 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW
Near East Cleveland, OH 44112
Jeff M
Job Details: 07/06/2018
The lid lock is jammed needs replaced ; ordrng 1 W10810403 (LOCK), schdld next appt Thur
We serviced a
ELECTROLUX DLB WALLOVEN ELE
Model EW30EW65GS2
Near Cleveland, OH 44103
Jeff M
Job Details: 07/06/2018
Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmplt
We serviced a
KITCHENAID DISHWASHER
Model JDB1105AWS2
Near Cleveland, OH 44111
Brian B
Job Details: 07/06/2018
Found some pads not working. Will need new panel. Customer paid dep. office to order part. R/s per Cust req. needs late appt if poss. Tech to cwow. BJ only on return visit.; ordrng 1 W10161783 (panel-cntl 24079), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI 2-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near North Olmsted, OH 44070
Brian B
Job Details: 07/06/2018
Found front roller brackets bent and roller dented. Will give est on new brackets and rollers. Customer paid dep. office to order parts. R/S per Cust req.; ordrng 1 WPW10359255 (ROLLER RH 3633) and 1 WPW10359256 (ROLLER FL 3130), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/06/2018
Replaced correct main bd. Op test good. Took core for return ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model DFE29JSDISS
Near Mentor, OH 44060
Arthur V
Job Details: 07/06/2018
Replaced all parts listed. Performed software update. Op test good. Customer to monitor ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Aurora, OH 44202
Robert A.
Job Details: 07/06/2018
Installed control, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Aurora, OH 44202
Robert A.
Job Details: 07/06/2018
Installed i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFBA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/06/2018
Found l door seal torn, didgets out on ui; ordrng 1 241778307 (SEAL) and 1 242058230 (UI), schdld next appmnt for 7/12 THU !, saved tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/06/2018
Found top vent cover out of place hitting door causing door not to close, corrected, tested unit, op test ok; Job Cmpltd,
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 07/06/2018
Mildew set into wash pump and screen, ordering pump/sump assembly filter and drain hose; ordrng 1 W10837026 (pump&motor) and 1 W10872845 (filter) and 1 WPW10545278 (hose-drain)
We serviced a
MVWC416FW1 Maytag
Model Washer
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/06/2018
Tested washer, found error code F8E5 for hot and cold switched, no other issues
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Corina B
Job Details: 07/06/2018
CC that the ff is not cooling. Found frost and ice on the ff evap. Steamed evap and replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock
We serviced a
MHW5100DW0 Whirlpool
Model Washer
Near Brecksville, OH 44141
Brian M
Job Details: 07/06/2018
Cc of unit making noise Ran test cycle found bearing making a loud grinding noise Reached inside and drum is really loose Needs Inner, outer drum and basket kit ; ordrng 1 WPW10409997 (tub-outer)
We serviced a
WRT311FZDW Whirlpool
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 07/06/2018
Customer complaint of loud vibration sounds when cooling kicks on, confirmed when compressor starts the condenser vibrates on the cardboard underneath and cardboard is hitting the floor, adjusted as best as possible without lifting the unit, feet are maxed out up all the way Job Cmpltd
We serviced a
HTWP1400F2WW Hot Point
Model Washer
Near Cleveland, OH 44109
Brian M
Job Details: 07/06/2018
Customer complaint of no spin Found sock in washplate and magnet not hit lid switch Removed sock and repositioned magnet OP TEST OK
We serviced a
HTDX100ED6WW Hot Point
Model Dryer
Near Cleveland, OH 44109
Brian M
Job Details: 07/06/2018
Cc that unit knob does not work Found timer knob cracked, tried rotating timer it would not move easily with pliers Needs timer and timer knob ; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer)
We serviced a
WRX735SDBM02 Whirlpool
Model Refrigerator
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 07/06/2018
Found restricted water flow, suggested customer replace the water filter, and to contact the warranty if the ice-maker is still not working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near North Olmsted, OH 44070
Brian B
Job Details: 07/06/2018
, Found front roller brackets bent and roller dented. Will give est on new brackets and rollers. Customer paid dep. office to order parts. R/S per Cust req.; ordrng 1 WPW10359255 (ROLLER RH 3633) and 1 WPW10359256 (ROLLER FL 3130), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FTX00
Near Shaker Heights, OH 44120
Jeff M
Job Details: 07/06/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 07/06/2018
Customer complaint of leaking into the refrigerator, found a lot of condensation in ff section on roof and side walls as well as random drips from the frz section, found big gaps between frames, caulked gaps, ff door top left corner seal needs retrained to cabinet, spread petroleum jelly to corner and advised customer to repeat as needed for the next two weeks, also needed shimmed up to better meet top of the cabinet, shimmed with extra washer on top hinge, op test good
We serviced a
596.73502200 Kenmore
Model Refrigerator
Near Bay Village, OH 44140
Macaulay G.
Job Details: 07/06/2018
Ice maker needs replaced, customer has decided to not repair at this time
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Parma, OH 44129
Brian M
Job Details: 07/06/2018
Cc that unit will not start Found error for lid lock Lid lock just clicks and sometimes engagesNeeds lid lock ; ordrng 1 W10838613 (lid lock assembly)
We serviced a
LSB6400LW1 Whirlpool
Model Washer
Near Valley View, OH 44125
Corina B
Job Details: 07/06/2018
Replaced the parts listed. Optest ng. When plugging unit in it hummed and could smell a burning smell. Found one connector on the motor burned. Will need a new motor, wire harness and timer. Please ship to the stick note address. ; ordrng 1 3956523 (HARNESS ) and 1 WP8529935 (motor-drve) and 1 WP8541270 (timer)
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Orwell Township, OH 44076
Arthur V
Job Details: 07/06/2018
, Found inner basket grinding in spin. Needs outer basket and inner spin basket. Inner spin basket no longer available parts needed are 1-22004465 and 22002115. Unit is repairable. ; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 07/06/2018
Found lid lock out of place, corrected, ran diagnostics, no codes, ran recal, op test okOfr 2500001882; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 07/06/2018
Ran diognostics, long fill code, ran recal cycle, valves working, op test okOfr 2500001881; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rootstown Township, OH 44266
Robert A.
Job Details: 07/06/2018
Installed motor, blower and belt, ran unit, op test ok; Job Cmpltd,
We serviced a
WRF767SDHZ00 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/06/2018
ordrng 1 W11224590 (UI)
We serviced a
WFE540H0ES1 Whirlpool
Model Range
Near Parma Heights, OH 44130
Brian M
Job Details: 07/06/2018
Cc that left front burner has no low Turned on element , found low setting not working Found burner to have a few burnt out spots Needs left front burner ; ordrng 1 W10823727 (elmnt-surf),
We serviced a
GDF520PGD4CC GE
Model Dishwasher
Near Cleveland, OH 44109
Corey L.
Job Details: 07/06/2018
Customer complaint dishwasher does not work at all, confirmed unit not responding to any selections or diagnostics, unit is receiving 115v, unit needs new control; ordrng 1 WD21X22276 (kit main board 129.43)
We serviced a
WDF560SAFM2 Whirlpool
Model Dishwasher
Near Brook Park, OH 44142
Brian M
Job Details: 07/06/2018
Installed pump and motor OP TEST OK
We serviced a
LGHB2867PFIA Frigidaire
Model Refrigerator
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/06/2018
Tested refrigerator, defrost thermostat not sensing correctly, also defrost heater not working properly. Office to order defrost heater and defrost thermostat.; ordrng 1 242094802 (heater-defrost) and 1 5303918810 (DEFROST THERMOSTAT ),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Avon, OH 44011
Brian B
Job Details: 07/06/2018
CC that unit is not cooling. Plugged unit in. Freezer fan not running. Found loose connector on fan motor. Reseated connector, all other functions normal, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon, OH 44011
Brian B
Job Details: 07/06/2018
Checked freezer drawer operation. Drawer is working properly and all lights are working. Plugged machine in, all functions normal, op test ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Mentor, OH 44060
Jeff M
Job Details: 07/06/2018
The tested fine upon my arrival I did unplug it and plug it back in to reset the controls unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Jefferson, OH 44047
Arthur V
Job Details: 07/06/2018
Replaced water valve. Op tests good Advised customer about the stuff coming thru his well. ; Job Cmpltd,
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corey L.
Job Details: 07/06/2018
Customer complaint fridge section not cooling, confirmed temp at 58 in ff section and -20 in frz, compressor and fans are running, evap fan area and vents built up with ice not too bad, customer said the unit was unplugged for a few days to repair the outlet, but damper was closed to fridge also, cleared ice to get to defrost heater connections, heater 35ohms, thermistor 5000 at 50degrees, and heater thermistor was good, old board had r marking, replacing with w per service pointer W10902061, ordrng 1 W11223731 (CNTRL 46.57)
We serviced a
WRF560SEYM01 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 07/06/2018
Cc of no water Found water reservoir frozen solid Steamed and cleaned out ice in reservoir OP TEST OK
We serviced a
WRX735SDBM03 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/06/2018
CC that the unit is not cooling. Unit is not running. Checked the fans and compressor turned on. Turned unit off and back on unit turned on. Will need a main control and UI. Called SM to order parts. ; ordrng 1 WPW10521642 (cntrl-elec) and 1 WPW10614933 (cntrl-elec)
We serviced a
NED4655EW1 Amana
Model Dryer
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 07/06/2018
Found no issues with vent or drying. Support rollers were making a metal on metal sound. Replaced rollers from truck stock. All tested ok.; used 1 349241T (ROLLER KIT)