We serviced a
WMH53520CW4 WHIRLPOOL
Model MICROWAVE
Near Eastlake, OH 44095
Corina B
Job Details: 01/22/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICRO OVEN
Near Willoughby, OH 44094
Corina B
Job Details: 01/22/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 01/22/2018
Customer complaint that fresh food section evaporator froze solid, customer defrosted fresh food section evaporator with hair dryer , found fresh food section evaporator thermistor installed in wrong position, installed in correct position , op test good ; Job Cmpltd
We serviced a
KFGG500ESS0 KITCHENAID
Model RANGE
Near Mayfield Heights, OH 44124
Dan H
Job Details: 01/22/2018
Customer complaint that oven does not heat passed 250 degrees, found unit set to Celsius, changed temperature units to Fahrenheit, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan H
Job Details: 01/22/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit is heating, found outside vent clogged with lint, restricting air flow, cleared, good air flow now, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/22/2018
Replaced thermal fuse from truck stock. Advised to to check vent. May be frozen.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/22/2018
Tested dryer. Tested ok. Advised customer about vent cleaning. ; Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 01/22/2018
Replaced water pad, ice pad, and shield. Tested ok. ; Job Cmpltd,
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 01/22/2018
Installed new rollers, op test good ; Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/22/2018
Installed control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/22/2018
Installed control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 01/22/2018
Replaced the parts listed. The end tab is missing will need a new stop tab. Called SM to order part. Cust can install part. ; ordrng 1 WPW10082861 (stop)
We serviced a
WDF330PAHW0 WHIRLPOOL
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/22/2018
CC that the dishes are not coming out clean. Started a normal cycle have 4 cups on the top rack, filled with water. Advised cust to run the hot water in the sink before starting the dishwasher and to clean the filter out once a month. Optest ok. ; Job Cmpltd
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 01/22/2018
CC that the Im make 2 batches of ice then stopped. Jumped t to h unit cycled and filled. Optest ok. ; Job Cmpltd
We serviced a
MVWC6ESWW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Corina B
Job Details: 01/22/2018
CC that the unit will fill and drain the does not rinse or spin. Ran an express load with towel unit filled and agitated advanced the timer and unit drain and spun. Will need a new timer. Cust does not want to repair at this time: Job Cmpltd
We serviced a
WFG320M0BW WHIRLPOOL
Model RANGE
Near Warrensville Heights, OH 44128
Corina B
Job Details: 01/22/2018
CC that the light does not work inside the oven. Checked the bulb, good. Removed the back panel. Checked the bl and WH wires for voltage, 0 volts. Ohmed out the wires 23ohms. Will need a new control. Called SM to order part. ; ordrng 1 W11113908 (CONTROL WHITE), schdld next appmnt for 1/26 FRI
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Novelty, OH 44072
Corina B
Job Details: 01/22/2018
CC that the unit is not finishing a cycle. Ran diag long fill no fill. Ran manual test for cold water. No water. Will need a new dispenser. Used off of t/s. ; ordrng 1 W11127357 (WATER VAVLE), schdld next appmnt for 1/30 TUE
We serviced a
KDTE254ESS KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 01/22/2018
Replaced the dispenser. Advised cust to run the hot water in the sink before starting the dw and showed how to clean the filter out. Ran calibration. Opok ; Job Cmpltd
We serviced a
KHMS2050SSS0 kitchenaid
Model microwave
Near North Royalton, OH 44133
Chad P.
Job Details: 01/21/2018
, Installed insterlocks. Op test ok ; Job Cmpltd
We serviced a
WRF560SEYB05 whirlpool
Model refrigerator
Near Bedford Heights, OH 44146
Chad P.
Job Details: 01/21/2018
Defrosted water tank again. Ff temps check good. Advised for the next few hours to run a picture or two of water through the dispenser to prevent it from freezing; Job Cmpltd,
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/21/2018
Tech not unable to remove basket. Worked on it for over 45 min. Needs basket and tub. Tech did not reschedule as extra auth will be required. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)
We serviced a
WFW92HEFC0 whirlpool
Model washer
Near Elyria, OH 44074
Paul H.
Job Details: 01/21/2018
Replaced pump,ran diagnostics test ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Chardon Township, OH 44024
Corina B
Job Details: 01/19/2018
CC that the washer is loud in a wash cycle. Ran diag F7E1 – BASKET SPEED FAULT. Cleared codes. Ran manual spin and agitate. Checked underneath everything is good. Checked wires on j16 1-2 pins 2.5 ohms. Checked j16 1-2 120 volts. Calibrated unit. Ran a normal load and then a drain and spin. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Chardon Township, OH 44024
Corina B
Job Details: 01/19/2018
CC that the washer is loud in a wash cycle. Ran diag F7E1 – BASKET SPEED FAULT. Cleared codes. Ran manual spin and agitate. Checked underneath everything is good. Checked wires on j16 1-2 pins 2.5 ohms. Checked j16 1-2 120 volts. Calibrated unit. Ran a normal load and then a drain and spin. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FE00
Near Brooklyn, OH 44144
Dan H
Job Details: 01/19/2018
Customer complaint of f3e0 error code, confirmed, oven temperature sensor resistance is with range unit needs new control; ordrng 1 W10877730 (cntrl-elec), schdld next appmnt for 1/29 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QDW04
Near Willoughby, OH 44094
Dan H
Job Details: 01/19/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7oz of r134a, op test no good, found heat exchanger cap tube, clogged, reordering heat exchanger ; ordrng 1 WP2003001 (exchanger), used 3 W10890099, 1 W10890121, 1 W10890124, 1 W10890126, and 1 WPW10143759 (DRIER) from stock, schdld next appmnt for 1/29 MON ! [***],
We serviced a
WHIRLPOOL RANGE
Model SF365PEGT7
Near Middlefield, OH 44062
Robert A.
Job Details: 01/19/2018
, F3e2 over temp, tested sensor, tested good, needs control and sensorControl showes nla; ordrng 1 8273802 (CONTROL210.41 NLA) and 1 WP8273340 (SENSOR86.84), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/19/2018
Replaced sump assembly and drain pump. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Lakewood, OH 44107
Brian B
Job Details: 01/19/2018
Cc no water or ice dispensing, found ff user interface to be not working, followed service bulletin W10666199, disconnected board and ice and water function returned. Needs deli user interface and board replaced... office to order parts , , ; ordrng 1 WPW10732686 (DELI USER INTERFACE / BOARD), schdld next appmnt for 1/31 WED
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near Lakewood, OH 44107
Brian B
Job Details: 01/19/2018
Cc no water or ice dispensing, found ff user interface to be not working, followed service bulletin W10666199, disconnected board and ice and water function returned. Needs deli user interface and board replaced... office to order parts , , ; ordrng 1 WPW10732686 (DELI USER INTERFACE / BOARD), schdld next appmnt for 1/31 WED
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Rocky River, OH 44116
Brian B
Job Details: 01/19/2018
replaced suspension rods. Ran diag and test cycle. Op test ok.; Job Cmpltd,
We serviced a
FPBS2777RF6 frigidaire
Model refrigerator
Near Auburn Township, OH 44023
Chad P.
Job Details: 01/19/2018
Installed filter. Found upper ice maker will not cycle. Has power. Needs I.m. Replaced. ; ordrng 1 243297606 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/19/2018
Inspected unit found wires in junction box shorted, see pic Repaired, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
RTW4516FW1 roper
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/19/2018
Not advancing,drain slow,check pump,removed debris,test it op test ok; Job Cmpltd,
We serviced a
WMH31017FS whirlpool
Model microwave
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/19/2018
Replacing harness ,open and close the door multiple times and it was good ; Job Cmpltd
We serviced a
WMH31017FB0 whirlpool
Model microwave
Near Perry Township, OH 44077
Jeff M
Job Details: 01/19/2018
The upper cam cam Apart I reassembled the cam unit op tested good.; Job Cmpltd,
We serviced a
KRMF706ESS01 whirlpool
Model refrigerator
Near Bainbridge Township, OH 44023
Chad P.
Job Details: 01/19/2018
Found high side line cracked above braze joint. Large amount of oil on floor. Needs compressor replaced and line repaired. Cust not happy and wants unit replaced. He will contact dealer and if they replace it he will let the office know. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10832994 (COMPRESSOR),
We serviced a
KDPE234GPS0 kitchenaid
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/19/2018
The sump is seized up it’s receiving 120 V AC needs new sump motor; ordrng 1 W11085683 (SUMP)
Near Mentor, OH 44060
Jeff M
Job Details: 01/19/2018
We serviced a
KGRS303BSS1 kitchenaid
Model range
Near Westlake, OH 44145
Paul H.
Job Details: 01/19/2018
Adjusted offset it was heating 370 on a 350 temperature ; Job Cmpltd
We serviced a
WRS571CIDM01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/19/2018
Replaced icemaker, cycled and filled, op test ok ; Job Cmpltd,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRG22FKBT01
Near Parma, OH 44129
Macaulay G.
Job Details: 01/19/2018
cemaker assembly needs replaced. Attempting to find parts. Customer paid service call plus tax.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $97.15 Check # 5262, schdld next appmnt for 1/26 FRI !,
We serviced a
WHIRLPOOL WALL OVEN
Model KEBS278DSS6
Near Bay Village, OH 44140
Brian B
Job Details: 01/19/2018
Removed door. Replaced hinges. Reassembled door. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KEBC208KSS02 kitchenaid
Model wall oven
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/19/2018
Ran oven at 350F, issue with cooling fan, some noise while we were present, but not as bad as customer usually experiences, quoted WP4455334 blower
We serviced a
KRFC704FBS00 whirlpool
Model refrigerator
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 01/19/2018
Unit has symptoms of pointer W11033419B, version is 4.0.0, should be 6.0.0 or higher, ordering control kit and Evap cover, these are the only parts needed from pointer; ordrng 1 W11167902 (COVER) and 1 W11169516 (CONTROL)
We serviced a
KDFE204EWH4 kitchenaid
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 01/19/2018
Test unit,washing fine,ran diagnostics test no errors ; Job Cmpltd
We serviced a
WGD92HEFC0 whirlpool
Model dryer
Near Mentor, OH 44060
Jeff M
Job Details: 01/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WMH53520CS6 whirlpool
Model microwave
Near Saybrook Township, OH 44004
Jeff M
Job Details: 01/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
JDS8850AAS whirlpool
Model cook top
Near Concord Township, OH 44077
Jeff M
Job Details: 01/19/2018
, Machine has a runway temp need main control n sensor. The parts are discontinued. Customer is very frustrated refused pay the Service call because she told me that this could’ve been avoided if we just looked up before sending us out.
We serviced a
GFSS6KKXASS ge
Model refrigerator
Near Concord Township, OH 44077
Jeff M
Job Details: 01/19/2018
The drain is frozen but the back panel won’t come of in 1 peace needs the back panel just to case it does break; ordrng 1 WR60X10272 (evap cover asm)
We serviced a
AMV2307PFS0 amana
Model micro oven
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/19/2018
Installed new part unit op tested good. But the light won’t turn off the relay stinking needs new controls; ordrng 1 W10849846 (CONTROL ) and 1 W10918931 (UI),
We serviced a
MFF2558KEW whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/19/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KGCT055GBL1 kitchenaid
Model cook top
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/19/2018
Unit is working correctly at this time. Unable to duplicate.
We serviced a
SHC450000 whirlpool
Model compactor
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/19/2018
Installed drive gear and drawer assy. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017FW0
Near Lakewood, OH 44107
Macaulay G.
Job Details: 01/19/2018
, Replaced door switches with harness. And found thermal fuse open. Replaced fuse from truck stock. Tested ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Brian B
Job Details: 01/19/2018
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/19/2018
Ran diagnostics, tested all functions and fans, ran comp and cond fan, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
MVWX655DW maytag
Model washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/19/2018
CC that clothes are not getting wet. Cust is overloading the machine. Advised cust 6-8 bath towels is a normal load and 1-2 tablespoons of detergent. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
NMWS336FS0 frigidaire
Model washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/19/2018
that the unit had a rubber burning smell, didn't drain and there is a load noise when it's spins. Removed front panel and found rubber pieces and oil on the floor of the unit, will need a gearcase. Called SM to order part. Cust does not want to repair.
We serviced a
MDE6400AYW maytag
Model dryer
Near North Madison, OH 44057
Dan H
Job Details: 01/19/2018
Customer complaint that drum is not turning, found belt snapped, idler pulleyis good, unit needs drive belt; ordrng 1 WP33002535 (belt 22.22),
We serviced a
MVWC565FW1 maytag
Model washer
Near Highland Heights, OH 44143
Dan H
Job Details: 01/19/2018
Customer complaint that unit does not fill with water and makes noise, ran diagnostics no error codes found, customer identified noise as unit agitating, sound is normal, started normal wash cycle, unit filled to normal level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/19/2018
Installed new suspension, op test good ; Job Cmpltd,
We serviced a
WTW7300DW1 whirlpool
Model washer
Near South Euclid, OH 44121
Dan H
Job Details: 01/19/2018
Installed gearcase and clutch per whirlpool techline, op test no good, wire harness is still good, no power coming from control to clutch, ordering control; ordrng 1 W10812422 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB
Near Westlake, OH 44145
Macaulay G.
Job Details: 01/19/2018
Replaced light switch. Tested ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 01/19/2018
Customer stated that unit is having issue in spin cycle. Found off balance load error in diagnostics. Cleared errors and ran through auto test, ran ok. ASo ran through drain and spin cycle, ran as it is supposed to. Advised to reduce the amount of clothes being washed and to make sure to separate around the center agitation piece. If issue happens again, make sure to pause load and redistribute clothes in the washer.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Euclid, OH 44117
Brian B
Job Details: 01/19/2018
Cc that dryer took to long to dry, tested line voltage 240v and 120v. Took vent off and cleaned out vent housing. Ran test cycle. OP TEST OK; Job Cmpltd, s
We serviced a
WHIRLPOOL RANGE
Model SF368LEPQ2
Near Aurora, OH 44202
Robert A.
Job Details: 01/19/2018
c bake/broil nlt working, unable to get into diagnostics, inspected clock and ignitor bd, both have dark brown spots on them from overheating, ; ordrng 1 8190618 (BAKE BURNER ASM) and 1 W10701462 (BAKE/BROIL HARNESS) and 1 WP6610450 (CLOCK) and 1 WPW10331686 (IGNITOR BD), schdld next appmnt for 1/26 FRI ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Aurora, OH 44202
Robert A.
Job Details: 01/19/2018
Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Aurora, OH 44202
Robert A.
Job Details: 01/19/2018
Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS2
Near Hiram, OH 44234
Robert A.
Job Details: 01/19/2018
, Found left link off, door in wrong slot of hinges, corrected, op test ok; Job Cmpltd,
We serviced a
WRF989SDAE01 whirlpool
Model refrigerator
Near Lorain, OH 44055
Paul H.
Job Details: 01/19/2018
We have frozen condensation on back wall,at icemaker adapter ,needs adapter kit ice cube are sticking together frost in dispenser shoot, separator not sealing needs replace, also ice guide is cracked, causing ice to get stuck, ordering as well; ordrng 1 W10612142 (adapter) and 1 W10830496 (air-tower) and 1 WPW10435760 (guide-ice) and 1 WPW10577864 (door-ice),
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/19/2018
Took temps,FC 30,RC 32,garage 35,unit has mechanical thermostat,will not cool properly in this temperature,explained to customer,recommend heating garage or moving unit, will move to basement and have us return if problem persists, wants documented that we did not troubleshoot due to temp, stated he had same issue when unit was inside.; Job Cmpltd
We serviced a
WRT111SFDB03 whirlpool
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/19/2018
Installed comp and charged unit. Evap frosted over and charge help. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/19/2018
Valve getting 120 volts but not opening completely. Control board is sending 120 vac to pump motor but motor is not cycling water to wash arms. Office to order sump and mot assembly and inlet valve.; ordrng 1 W10872255 (valve) and 1 WPW10605057 (pump and motor assy), schdld next appmnt for 1/25 THU ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/19/2018
Not cooling in freezer or refrigerator compartment. Tested three way valve, tested ok. Office to order evaporator and dryer.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 1/26 FRI ! [***],
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBS00
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/19/2018
Icemaker not sending voltage to water valve. Office to order icemaker. Icemaker that was in van stock was damaged and needs replenished.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 1/25 THU
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland Heights, OH 44112
Dan H
Job Details: 01/18/2018
Customer complaint that unit turns on on its own, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
FGHB2866PFJA frigidaire
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/18/2018
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE0
Near Westlake, OH 44145
Brian B
Job Details: 01/18/2018
Replaced left and right track and left hand adjuster. Repositioned drain hose so that it has a slope . Ran normal cycle, OP test ok ; Job Cmpltd,
We serviced a
CAW35114GW0 crosley
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/18/2018
Press and hold the start button unit tested good at one point of time I think the cold water line was frozen.; Job Cmpltd,
We serviced a
MVWC565FW0 maytag
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details: 01/18/2018
The machine has a control faults pressure sensor fault needs a new main control. Customer is also using non HE soap.; ordrng 1 W11116594 (CONTROL )
We serviced a
KSSS48QMX00 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/18/2018
Replaced the freezer gasket. The ff gasket is torn at the bottom and will need a new gasket. And cust wants to order a door for the deli shelf. Called SM to order parts.; ordrng 1 WP2257617 (door-comp) and 1 WP2266903 (gasket-fip), schdld next appmnt for 1/25 THU
We serviced a
AER5630BAS0 amana
Model range
Near Austinburg Township, OH 44010
Jeff M
Job Details: 01/18/2018
The unit is not heating the main control is not sending power and the bake element is open ; ordrng 1 WPW10308477 (BAKE ELE) and 1 WPW10626966 (CONTROL )
We serviced a
WFG520S0FS0 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/18/2018
The oven is still turning on and turning off even when does lights I disassembled the burner igniter reassembled unit still causing an issue needs new burner igniter wiring harness this will fix it; ordrng 1 WP9758078 (BURNNER) and 1 WP9758079 (IGNITOR ) and 1 WPW1071462 (HARNESS),
We serviced a
KDTE254ESS2 kitchenaid
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 01/18/2018
Customer say is leaking water,on right side,it was on level,so we level it,running a diagnostics test,look for why is filling up while using the sink so far we turn the sink water on and no sign of filling,; ordrng 1 W10872255 (valve)
We serviced a
WRB329DMBW00 whirlpool
Model refrigerator
Near Lorain, OH 44053
Paul H.
Job Details: 01/18/2018
Replaced door, no dents, good to go.; Job Cmpltd,
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Valley View, OH 44125
Chad P.
Job Details: 01/18/2018
Found unit in garage. Advised on units operations and why freezer will not work correctly in the winter time. Op test ok. ; Job Cmpltd,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMW3430WS02
Near Bay Village, OH 44140
Brian B
Job Details: 01/18/2018
Found micro not working. Reset power to unit. Entered diag and cleared codes. All functions now working. Op test ok.; , Job Cmpltd,
We serviced a
GENERAL ELEC WASHER
Model GTW330ASK0WW
Near Middlefield Township, OH 44062
Robert A.
Job Details: 01/18/2018
Found drain pump just humming, cleared, tested pump, good, filled washer, drained, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, OH 44129
Macaulay G.
Job Details: 01/18/2018
Tested washer. Lid lock would not engage. Replaced lid lock and ran through service test mode. Tested all ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/18/2018
Dishwasher not spraying when stitching to different spray arms. Drain hose also built up with debris. Office to order sump and motor assembly and drain hose.; ordrng 1 WPW10545278 (hose-drain) and 1 WPW10671941 (pump&motor), schdld next appmnt for 1/26 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/18/2018
Ice maker had been recently replaced. Found that refrigerator was leaning too far forward, causing water to leak out of ice maker tray. Leveled refrigerator and tested fill in diagnostics. Tested ok.; Job Cmpltd,
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 01/18/2018
Installed coils, op test no good, found thermal cut off, thermal cut off was recieved broken(see pics), ordering thermal cut off kit ; ordrng 1 279769 (thermal cutoff), used 1 279769 (THERMAL CUTOFF) from stock, schdld next appmnt for 1/22 MON
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICRO OVEN
Near Orange, OH 44022
Corina B
Job Details: 01/18/2018
CC that the unit will say open close door. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Brook Park, OH 44142
Dan H
Job Details: 01/18/2018
Customer complaint that unit does not fill with hot water on normal cycle , Control has been replaced, customer states now that cycle times are not correct and unit still doesn’t fill with hot water, customer states whirlpool told him correct part number is w11051515, this part subs to w11201286 in marcone look up, box control came in has part number w11201286, part number on control in box is w11195087, part number installed in unit is w11195087, started normal wash cycle, called whirlpool techline spoke with Steve, ran diagnostics no error codes found, started test cycle, control is sending 120vac to hot water valve, hot water valve opened, whirlpool techline deemed unit is operating as designed file number 7720991959, customer does not agree,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMW3430WS02
Near Rocky River, OH 44116
Brian B
Job Details: 01/18/2018
Found micro not working. Reset power to unit. Entered diag and cleared codes. All functions now working. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Hiram Township, OH 44231
Robert A.
Job Details: 01/18/2018
Cc water leaking through disp when 7nit is off, ran diagnostics, ling fill, temp sensor fault, needs valve asm; ordrng 1 W11173597 (VALVE ASM), schdld next appmnt for 1/25 THU !,
We serviced a
WOS51EC0AS04 whirlpool
Model range
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 01/18/2018
The user interface was unplugged. Customer through away the box for the main control but I do have the two controls; Job Cmpltd
We serviced a
KUDS35FXSS2 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/18/2018
Check dish washer for leaking,the was putting wrong,and it was on level,we level it and put gasket the correct way and ran a test now is functioning good no leaks;
We serviced a
WED4815EW1 whirlpool
Model dryer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/18/2018
, Replaced drum, no damage to new, ran unit, nice and quiet.; Job Cmpltd