Service History 596 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, Ohio 44202

Corina H

Job Details: 05/19/2023

Replaced the pump and motor. Ran a calibration. Started a cycle. No leaks. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Wellington, Ohio 44090

David R

Job Details: 05/19/2023

"Replaced lint trap assembly. Cleared out debris inside dryer. Ran unit, good, heat is good and cycling. Advised customer to clean out dryer vent behind dryer and to outside of house if needed. Also to clean and clear lint trap after every cycle. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, Ohio 44055

Marie V

Job Details: 05/19/2023

"Replaced control and igniter, preheated oven to 350*. Op test okNo core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Westlake, Ohio 44145

Marie V

Job Details: 05/19/2023

"Cc that the door do not lined up and that inside theres a defect. Took pics, unit will need new gasket, gasket goes inside liner, will need to replace door. Advice cust that door takes 6 to 8 weeks to arrive. That should take care of the line up issue, ; ordrng 1 W11436604 (Door stainless)"

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Solon, Ohio 44139

Corina H

Job Details: 05/19/2023

"CC that there is squealing noise and the latch is broken. Confirmed. Found the support roller seized and the latch is broken. Replaced the dryer repair kit and the latch. Opt test ok. ; ordrng 1 WPW10111905 (Catch), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, Ohio 44128

Bill

Job Details: 05/19/2023

"Cc ice not dispensing, confirmed cc on last visit, installed new ice container and lower coupling. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Seven Hills, Ohio 44131

Corina H

Job Details: 05/19/2023

CC that detergent was put where the lid lock is at. Confirmed. Cleaned the lock. Tested opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, Ohio 44024

Brian M

Job Details: 05/19/2023

Installed gearcase and lower components Ran test spin OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 05/19/2023

"Replace icemaker,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 05/19/2023

"Removed unit from spot, replaced pump assembly tested unit to make sure it would function properly and there were no leaks opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bay Village, Ohio 44140

Angel

Job Details: 05/19/2023

Cc that unit was making a loud noise when running and slow ice production it only makes about ten cubes of ice a day. Verified noise and found the condenser lines going into the cabinet vibrating with each other adjusted them and sound stopped. For the ice maker I checked temperatures and freezer was at 5* and ff section at 36*. Checked for error codes and no error codes ice maker cycles as well. I lowered the temperature for customer to see if that would help but still ordering ice maker to replace because thermistor might not be reading temperature correctly.; ordrng 1 W11626124 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Chardon, Ohio 44024

Brian M

Job Details: 05/19/2023

Installed door

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Berea, Ohio 44017

Gabriel P

Job Details: 05/19/2023

Customer was loading it to the rim explain that is to much advice then how to load the unit properly and what to do when having off balance load.unit working as design

We serviced a

SAMSUNG DRYER

Model DVE43R6100PIA3

Near Gates Mills, Ohio 44040

Brian M

Job Details: 05/19/2023

Installed heater OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2351HES

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 05/19/2023

Cc unit not cooling properly Founder damper not opening Part is NLA Front facia not functioning as well Part is NLA ; ordrng 1 67004284 (facade- 5) and 1 12571701 (control- d)

We serviced a

GE RANGE

Model JGBS66DEK4WW

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 05/19/2023

"Replace hinges,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ02

Near Lyndhurst, Ohio 44124

Marie V

Job Details: 05/19/2023

Replaced co trol defrosted ice and replaced harness as well. Set to recommended temps and changed defrost cycle. Op test okAdvice 24 hours to reach normal temps.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, Ohio 44136

David R

Job Details: 05/19/2023

"Cc unit dispenser display will not light up and they will have to jiggle the FZ door switch and it will come back on and start working correctly. Had a door switch on surplus. Replaced. Tested. Good. Checked door harness to make sure all connections plugged in, good. Ad of now, all components working. Op Test Ok ; used 1 W11123941 ( Door switch) from stock"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Avon, Ohio 44011

Angel

Job Details: 05/19/2023

"Cc that door was locked and it was showing an F3E1 error. Confirmed cc, door was locked and only drain pump was running unit was in flood mode. Ran diagnostics and got unit to unlock and erased the F3E1 error code which was water level error. Reseted unit and ran a test cycle and it passed through the whole test perfectly. Checked pressure hose to make sure it wasnt kinked and blew through it to make sure it wasnt clogged up tested good. Explained to customer it couldve been a glitch in the control or just debris or soap inside pressure hose and I blew it out but unit is working as should now recommended him to monitor for now opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Cleveland, Ohio 44124

Brian M

Job Details: 05/19/2023

Cc gasket issueFound gasket to be fine no issue just the way the door is molded foam is pushing on outer gasket Advised customer OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/19/2023

Cc icemaker leaks and light out in freezer Found icemaker to have crack in mold and led out Needs icemaker and led ; ordrng 1 W11557000 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W11483116 (Led)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 05/19/2023

Cc: intermittently leakingFound drain tube plugged. Replaced drain tube with new style drain tube. Defrosted. Cleared drain. Op test okS38253 covers 100% part only; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

GE RANGE

Model PGS960BELITF

Near Avon Lake, Ohio 44012

Angel

Job Details: 05/19/2023

"Cc that unit is not holding the set temperature on both ovens she states that the thermometer she uses say the temperature is way lower. Explained to her that those thermometers are slow reacting, so I preheated both ovens to 350* waited about 15mins after preheat was done to checked temperatures and the temperatures were perfect in both ovens at 352* to 360* and than showed the customer the difference from the thermometers she uses for the ovens they are really slow reacting and will give you way less temperature than what its actually at. Unit is working as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP02

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 05/19/2023

"Replace mullion ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Moreland Hills, Ohio 44022

Marie V

Job Details: 05/19/2023

"When replacing latch, heard a spark, verify panel is not working. Verify power coming in to board 120V, but no voltage going to panel ; ordrng 1 W11201283 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, Ohio 44147

David R

Job Details: 05/19/2023

"Replaced FF thermistor kit, diffuser, icemaker and evap harness. Steamed all ice. Good. Also advised customer of needing to clean ice bin out and adjusting temp as needed. Good. Op Test Ok."

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Lakewood, Ohio 44107

Manny

Job Details: 05/19/2023

"Cc unit leaking, verified cc and unit leaking in between the pump and cabinet, unit has moisture on the main control, diverted cant find home and its clicking, there is moisture on all components, noticed the cabinet looks warped were the sump clips to the cabinet and pump is loose, gave customers estimate and not proceeding with repair; ordrng 1 WD19X25700 (Pump kit) and 1 WD19X25461 (Drain pump) and 1 WD19X28199 (Sump pump) and 1 WD21X27998 (Control) and 3 WD01X28338 (Pump latches)s and 1 WD19X26398 (Diverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Brecksville, Ohio 44141

Marie V

Job Details: 05/19/2023

"Cc that unit heats but wont dry. Confirmed, no air flow outside. Removed rear vent, found unit is clogged inside dryer, cleared all out, unit now is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLW00

Near Cleveland, Ohio 44102

Manny

Job Details: 05/19/2023

"Cc unit not cooling in the Ff, verified and unit warm in ff and frosting in the fz, thermal fuse its open and control sending 2.4v to heater, unit needs control and harness ; ordrng 1 W11446726 (Control) and 1 W11624942 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Sheffield, Ohio 44054

Angel

Job Details: 05/19/2023

"Cc that unit is not freezing the ice cream she had to move it to another freezer they have. Verified temps and freezing wast at 5* and ff section at 39*. Took apart freezer to verify evaporator and it had a perfect frost pattern all around all the meats and other items inside freezer are completely frozen unit is making ice perfectly fine as well cannot find any issues but since I do know that the ice cream stays soft Im ordering the main board, ui and fan which comes with thermistors. ; ordrng 1 W10843055 (Main board) and 1 W11387386 (Ui) and 1 W11452196 (Fan with harness)"

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 05/19/2023

"Installed electrodes, found rear 2 burners still not igniting. Need spark module; ordrng 1 WB13X24741 (ignition module)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Brecksville, Ohio 44141

Marie V

Job Details: 05/19/2023

"Cc that when using oven unit makes a squeaky noise . Confirmed, explain cust that that noise comes from bracket on heating element, while unit heats up and cycles the metal contracts and makes that noise. Unit is working as designed. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, Ohio 44011

Bill

Job Details: 05/19/2023

"Cc Ui face was moving, and drip pan tabs are broken, confirmed cc ordered new drip pan. Removed Ui to examine clips, found mounting plate only had one screw holding it and screw was loose. Tightened existing screw and installed another screw from surplus. Had customer verify, customer stated that they would put in new drip tray when it arrives.; ordrng 1 W10909034 (Drip tray)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, Ohio 44137

David R

Job Details: 05/19/2023

"Replaced lid, strike and latch. Tested. Good Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Eastlake, Ohio 44095

Dan

Job Details: 05/19/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair ; ordrng 1 W11546935 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Aurora, Ohio 44202

Brian M

Job Details: 05/19/2023

Drain pump running error 2 Called whirlpool no info on error Recommend pump and pressure switch and control ; ordrng 1 W11616491 (Control) and 1 W11044866 (switch-wl)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB1

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 05/19/2023

Replaced pump assembly tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cleveland, Ohio 44106

Jason N

Job Details: 05/19/2023

"Cc unit door and controls damaged prior to installUnable to repair unit. Front panel was received in damaged condition. Snapped pics. Customer did not receive console. Will need to reorder both panel and console. Console not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11416371 (Panel-front) and 1 W11622490 (Console)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 05/19/2023

"Replaced infinite switch, took pics of all burners working. Showed cust. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Cleveland, Ohio 44105

Jason N

Job Details: 05/19/2023

"Cc unit not cooling Found unit at room temperature, compressor is not running. Inverter only buzzing when attempting to start compressor, compressor is locked. Unit will need compressor replaced and refrigerant recharge.; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (Tube extension)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near South Euclid, Ohio 44121

Bill

Job Details: 05/19/2023

"Cc gas smell, changed gas valve assembly, insured that fittings were sealed with TFE past, and tight. Checked for leaks no found. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Parma, Ohio 44129

David R

Job Details: 05/19/2023

"Replaced reservoir and dual valve. Tested, good. Customer to purge 2 gallons for new filter. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, Ohio 44121

Joe O

Job Details: 05/19/2023

"Cc: frost build up, fan noiseFound evap completely frosted over. Found evap thermistor reading out of range. Needs evap thermistor and defrosted. ; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Parma, Ohio 44134

Corina H

Job Details: 05/19/2023

CC that there is a clunking noise. Confirmed. Found the pin that holds the door hinge is sheared off. Will need a new tub. Part is lifetime. Office to reschedule the appointment. Advised Cust to look at new tub when arriving ; ordrng 1 W10681513 (Tub)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, Ohio 44129

Corina H

Job Details: 05/19/2023

CC that the unit is leaking from the left side. Not all the time. Replaced the vent. Raised the feet up. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Cleveland, Ohio 44130

Corina H

Job Details: 05/19/2023

"CC that there is frost in the back wall. Confirmed. There is ice build up in the middle of the evaporator. Removed the evaporator cover, clear. Good frost pattern. Checked the gaskets, good. Temperature is at -2 fz and 40 ff. Set the fz at 0 and the ff at 37. Vaseline around the gaskets. Opt test ok."

We serviced a

GE REFRIGERATOR

Model PSC25HGSABB

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 05/19/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 72 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter box tester to compressor, compressor started, frost pattern formed, unit needs new inverter , customer does not want repair at this time; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Madison, Ohio 44057

Dan

Job Details: 05/19/2023

"Customer complaint that unit is not filling with water, ran diagnostics, found f8e1(long/no fill) error code, found cold valve not opening, cold valve is receiving 120vac , unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 05/19/2023

Cc that porcelain is chipping on the unit. Verified and the paint on the front panel is flacking off in the inner part. Have to order because part that was ordered was the wrong one ordering front panel. Office to reschedule.; ordrng 1 279740 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garfield Heights, Ohio 44105

Corina H

Job Details: 05/19/2023

"CC that there is a loud noise. Started a manual agitate and spin, no noise. Started a rinse and spin cycle with clothes, no noises. Working as designed. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Atwater, Ohio 44201

Brian M

Job Details: 05/19/2023

Installed ui OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Perry, Ohio 44081

Dan

Job Details: 05/19/2023

"Installed new user interface and thermal fuse, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44128

Corina H

Job Details: 05/19/2023

CC that the unit will not wash. Confirmed. Found the drain hose on the ground. Raised the drain hose to the sink secured it. Started a cycle. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 05/19/2023

"Cc unit not draining, fault code f9e1Found some standing water in bottom of unit. Hit cancel to drain, drain pump only making a buzzing noise but not pushing water. Pulled drain pump, found impeller damaged due to debris. Replaced drain pump using misc. truck stock part. Ran wash test cycle and canceled to drain. Unit drained out completely. Op test good. ; used 1 W11497943 (Drain pump) from stock"

We serviced a

GE RANGE HOOD

Model JVX5300DJ2BB

Near South Euclid, Ohio 44121

Joe O

Job Details: 05/19/2023

Installed socket. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS7

Near Pepper Pike, Ohio 44124

Bill

Job Details: 05/19/2023

"Cc not getting cold ff side, confirmed cc last visit. Installed new damper, and Ui board. Instructed customer to give unit 24 hours to get to temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 05/19/2023

"Cc that the u it is not making ice all the time, the ice maker was replaced twice but it stopped working. Took temps fresh food section at 40* and freezer at 10* . Ran step 56 found error code E2 motor lost position, nothing on ice maker that is obstructed. Ran step 57 to cycle ice maker heater comes on but does not moves, ice maker is not working. Would recommend replacing first, also dispenser gets ice on the door and it leaks, verify shut is good, sealing ll the way. Would recommend replacing ice bin door. Cust will not continue.; ordrng 1 W11624997 (Door ice seal), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11658802 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Cleveland, Ohio 44111

Manny

Job Details: 05/19/2023

"Replaced UI with pre id, opt test ok took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rocky River, Ohio 44116

Manny

Job Details: 05/19/2023

"Replaced valve and reservoir, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Madison, Ohio 44057

Dan

Job Details: 05/19/2023

"Customer complaint that unit is running all the time and theres moisture in the back but no ice, fresh food section temperature at 37 degrees, freezer section temperature at 6 degrees, unit went into defrost on its own , heater did not turn on, evaporator is partially frozen again, heater works in diagnostics, evaporator thermistor is reading 6 ohms at 0 degrees, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

JENN-AIR RANGE

Model JES1750FS1

Near Wellington, Ohio 44090

David R

Job Details: 05/18/2023

"Cc display not lighting up but burners work. Found on control relay damaged. Could have shorted out other controls as well. Ordering all controls. 24 month warranty for parts and labor; ordrng 1 W10919303 (Console) and 1 W11295990 (Control) and 1 W11108634 (Display)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 05/18/2023

"Found pulley melting and peeling apart replace from t/s ,opt test ok ; used 1 W10721967 (PULLEY) from stock"

We serviced a

ELECTROLUX DRYER

Model FFLG3911QW1

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 05/18/2023

"Thermal limiter is open ordering ; ordrng 1 137032600 (Thermal limiter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW0

Near Berea, Ohio 44017

Gabriel P

Job Details: 05/18/2023

Unit working as design customer did not know how to start or either understand unit show her and advise her also took pictures of pop

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 05/18/2023

Replace panel customer had me check for other noises advise him that it was normal .opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Amherst, Ohio 44001

Marie V

Job Details: 05/18/2023

"Cc that the door is locked. Confirmed, opened door and theres water on the tub. Found drain catch clogged up. Cleared all out. Showed cust, ran drain and spin. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Mentor, Ohio 44060

Dan

Job Details: 05/18/2023

"Customer complaint that dispenser light comes on on it own, buttons on user interface are worn out/broken, unit needs new user interface , part is no longer available ; ordrng 1 WR13X10747 (Ui)"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 05/18/2023

"Cc unit not baking, verified and bake element burned out, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW460ASJ0WW

Near Chardon, Ohio 44024

Brian M

Job Details: 05/18/2023

"Cc unit wont advance and water in tub Found water in tub ran manual drain mode pump is getting power but not running, pump coil is getting hot. Needs drain motor and unit drained out ; ordrng 1 WH23X28418 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, Ohio 44060

Joe O

Job Details: 05/18/2023

"Cc: not coolingFound temps in both compartments at 63 degrees. Found compressor running, compressor has rattle while running. Only pulling .2 amps. Found running pressure at 20 inch vac and 100psi high side. Found leak at process stub. Needs compressor and process stub; ordrng 1 WPW10507886 (compressor) and 1 TJAF1200 (Process)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 05/18/2023

Installed gasket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Willoughby, Ohio 44094

Dan

Job Details: 05/18/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10321158 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, Ohio 44142

Manny

Job Details: 05/18/2023

"Replaced FZ door, opt test book"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Shaker Heights, Ohio 44120

Manny

Job Details: 05/18/2023

"Cc unit not spinning and giving code F7E1 tachometer signal missing, tilted back and found belt off the pulley and pulley strip by a golf ball. Replaced can with TS#W10721967, ran test opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13122K703

Near North Royalton, Ohio 44133

David R

Job Details: 05/18/2023

"Cc unit not draining, found broken pieces of utensil rack, wanted to make sure everything else was clear. Checked and cleared drain line, good. Ran unit, draining properly, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Cleveland, Ohio 44124

Brian M

Job Details: 05/18/2023

Installed cover and fan according to service bulletin Advised to watch OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Parma, Ohio 44129

Manny

Job Details: 05/18/2023

"Replaced pantry drawer slides, opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near North Royalton, Ohio 44133

David R

Job Details: 05/18/2023

"Replaced mag, cap, transformer. Tested. All normal sounds. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/18/2023

Cc unit has always seemed to beat up the cloths ( wrinkle them) Ran diagnostics cycle No errors and unit is functioning properly Advised on cycle selection

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Broadview Heights, Ohio 44147

David R

Job Details: 05/18/2023

"Cc not cooling, clicking noise. Fridge, FF and FZ read about 60-70*. No frost pattern. Found comp is good, clicking noise coming from Start Device. Replaced from t/s. Tested. Good. Reset temps. Good. Give 24hrs to return to normal temps and 24-48 full bin of ice. Op Test Ok; used 1 8201786 ( STARTER) from stock"

We serviced a

WHIRLPOOL DRYER

Model LGRS620PG0

Near Windham, Ohio 44288

Brian M

Job Details: 05/18/2023

Cc unit not heating Found gas turned off

We serviced a

MAYTAG DRYER

Model Med7230hw2

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 05/18/2023

Check terminal block is good che voltage is good replace control and panel start unit is good advise customer to monitor.opt test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Garfield Heights, Ohio 44125

Bill

Job Details: 05/18/2023

"Cc that back of the freezer keep freezing up, could not confirm cc. Customer had defrosted unit the day prior to my arrival. Took inside freezer panel out, condenser had good frost pattern and was starting to build up heavier frost. Tested voltage to heater tested good, tested ohms on heater tested good, tested voltage to thermistor, tested good, tested ohms on thermistor found OL on meter. Ordered thermistor, follow up scheduled for 5/22; ordrng 1 WP2188820 (Thermistor)"

We serviced a

GE RANGE

Model PS968SP2SS

Near Avon Lake, Ohio 44012

Angel

Job Details: 05/18/2023

"Cc they tried to start a bake and when they went to open the door it was locked. Tried resetting unit and it still wouldnt open so tried to start a self/clean and cancel it to see if it would work but nothing. So I open the latch manually tested unit to make sure it would preheat and work as should and it did. Gave customer estimate for latch but they said they were going to stay away from self/clean so they wont need it they will just keep using it as is; ordrng 1 WB14T10069 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS03

Near Rocky River, Ohio 44116

Angel

Job Details: 05/18/2023

"Cc that top oven is not preheating at all and had an error code of a F2E0. Checked error codes and its for a ui disconnected error I erased the error code and reseted unit since it happened once and its working fine it couldve been a glitch, and for the oven the igniter is open will not turn on at all will need igniter replaced. Replaced igniter tested unit opt test good. For the console I told customer if it happens again they will need the console replaced. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Lakewood, Ohio 44107

Angel

Job Details: 05/18/2023

Cc that unit was not draining. Verified and found that he had a new garbage disposal installed and found that the plug was still on removed plug tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 05/18/2023

Replaced the door. When taking the stud and screw off for the handle the screw broke. Will need a new screw and stud; ordrng 1 W11157086 (Stud) and 2 W10826179 (Screw)s

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willoughby, Ohio 44094

Jason N

Job Details: 05/18/2023

"Cc unit stopping in cycle, did not advance to washRan diagnostics, found code f8e1 for long fill. Customer was trying to run a load of towels on a hot temperature setting. Checked valves operations. Found no hot water coming into unit, cold checked good. Good pressure from house source, voltage checked good from control to valve at 122v. Unit will need inlet valve replaced. ; ordrng 1 W11513255 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9979SKZ0

Near Cleveland, Ohio 44108

Jason N

Job Details: 05/18/2023

"Cc unit leaking from behind/underneathCustomer showed pop, under a yr,Customer stated he pulled unit out to investigate leak, he stated its coming from the upper corner of the tub. Confirmed tub is dented and leaking from damaged seam. Unit will need tub replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11409866 (Tub-dishwsher)"

We serviced a

MAYTAG REFRIGERATOR

Model MTB2456DEW

Near Mentor, Ohio 44060

Joe O

Job Details: 05/18/2023

Installed water valve. Cycled ice maker. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Eastlake, Ohio 44095

Joe O

Job Details: 05/18/2023

Installed control. Ran auto test. Started normal cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Beachwood, Ohio 44122

Corina H

Job Details: 05/18/2023

"Replaced the housing. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8RFC

Near Amherst, Ohio 44001

Marie V

Job Details: 05/18/2023

"Cc that the ice maker is not working you can hear water but no ice. Confirmed, found fill tube on the ice maker had ice in it. Cycled ice maker and it filled up properly. Will need to replace water valve. ; ordrng 1 242252603 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 05/18/2023

"Cc heard pop after staring dryer drum not turning, confirmed cc spun drum no resistance from motor. Took top off unit found belt to be broken, took front off to test idler pulley, pulley spun freely. Gave customer estimate on repairs, was given the go ahead. Ordered new belt, scheduled follow up on 5/22.; ordrng 1 6602-001655 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Cleveland, Ohio 44111

Angel

Job Details: 05/18/2023

"Cc that unit has a small crack on bottom of freezer."

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Euclid, Ohio 44119

Joe O

Job Details: 05/18/2023

Cc: oven not heatingFound igniter is receiving proper power. Not igniting. Pulling 0 amps. Needs igniter; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DRYER

Model MGDB855DC3

Near Mentor, Ohio 44060

Dan

Job Details: 05/18/2023

"Customer complaint of squealing noise, confirmed, found idler pulley seizing, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, Ohio 44109

Marie V

Job Details: 05/18/2023

"Cc that unit is not washing properly and or agitating and that water goes back and forth and it stops then starts. Cust stared a cycle with a comforter, unit filling up properly, explain why unit does that, also is agitating as designed. Canceled cycle and verify error codes, had none. Unit is working as designed, explain load size and detergent amount thats needed per cycle. Op test ok"

We serviced a

GE FREEZER

Model ZIF360NXARH

Near Westlake, Ohio 44145

Angel

Job Details: 05/18/2023

"Cc that freezer is not cooling after a power outage. Checked and nothing is running compressor is completely cold. Unit will need inverter and control board. Gave customer estimate and stated she will think about it..; ordrng 1 WR49X10283 (Inverter) and 1 WR55X10922 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Garfield Heights, Ohio 44125

Manny

Job Details: 05/18/2023

"Cc unit not drying, verified and found top of vent No attached to the wall, and venting into a corner causing the unit to have an airflow restriction, advise customer to fix the vent or to have someone fix it. Unit working as designed, opt test ok."

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