Service History 598 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, OH 44004

Dan

Job Details: 12/08/2021

"Installed new user interface, op test good"

We serviced a

GE RANGE

Model CGS980SEM6SS

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: broiler not working, temp concernsFound broil igniter open. Needs broil igniter. Ran test bake and broil. Watched. Unit maintaining temp. Op test ok; used 1 12400035 (IGNITER5299) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Fairview Park, OH 44126

Angel

Job Details: 12/08/2021

Cc that dryer was making a loud noise when spinning. Verified and unit just needed to be leveled it was off one legs rocking side to side. Leveled unit for customer tested and working as designed. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby, OH 44094

Corina H

Job Details: 12/08/2021

Replaced the motor and capacitor. Ran a calibration. Started a cycle. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Solon, OH 44139

Brian M

Job Details: 12/08/2021

Installed evap kit OP Test Ok Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8600YW0

Near Beachwood, OH 44122

Marie V

Job Details: 12/08/2021

"Cc that during the cycle the unit shows error code and she has to turn unit off and started the cycle to continue. Ran diag found error code F51 - motor RPS failure. Tilted unit and found screw for rotor loose. Not good contact rotor with stator. Added lock tite, tested unit. Op test ok."

We serviced a

GE DISHWASHER

Model GDT530PSP6SS

Near Bedford Heights, OH 44146

David R

Job Details: 12/08/2021

"Cc unit not working. Got an FTD error code. Found drain port not knocked out. Corrected. Ran unit, good, running through cycle. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BS0

Near Cleveland, OH 44113

Gabriel P

Job Details: 12/08/2021

Replace sensor probe the preheat to 350 opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Ashtabula, OH 44004

Dan

Job Details: 12/08/2021

"Installed new led bulb in freezer section , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: not filling properly, not running through cycleFound error code f8e1(long fill). Found no water coming through water valve. Replaced water valve. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS0

Near Rocky River, OH 44116

Angel

Job Details: 12/08/2021

"Cc that the units ui is not working. Confirmed tried pressing so e numbers and was not working as should took off panel and verified the ribbon harness to see if it was loose and was off a little but unit still did the same will need ui replaced. Customer stated that he will install part if we can order it for him. Ordering part for customer. Opt test ok. ; ordrng 1 WPW10475780 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 12/08/2021

Cc that unit was to cold verified temperatures and ff section was at 43* and freezer was at 4* temperature was a little high because customer had the temperature set to 41* but the temperature is as demanded on the control panel. Also stated ice maker was not working. Tested ice maker and passed all tests checked the fill tube for ice build up and heater wires made sure they werent snapped and were good also had the updated one already. Did find the seal for the ice maker vent duct was frozen causing air to scape and not going to the icebox as should cleared that out and tested the fans and heaters and they all passed as well. Also tested the baffle on the ff section and was opening and closing as should as of now the unit is working as should. Asked customer to monitor for now and if ice maker stops working again she will need the ice maker replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFH00

Near Cleveland, OH 44134

David R

Job Details: 12/08/2021

"Cc wanted unit checked out. New unit, answered all questions for customer. Unit test all good. Op test ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB4A

Near Brook Park, OH 44142

David R

Job Details: 12/08/2021

"Cc unit was leaking and not draining. New garage disposal, plug never knocked out to drain. Knocked plug out. Ran unit, drained correctly, good. Running normal cycle, kick plate is off, looking underneath, no leaks. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHV00

Near Eastlake, OH 44095

Corina H

Job Details: 12/08/2021

"CC that the ice maker is not making ice. Confirmed. Found the fill tube frozen. Steamed the tube out, filled. Will need a new door. Office to reschedule. Advised cust to look door over when it arrives. ; ordrng 1 LW11026428 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Solon, OH 44139

Brian M

Job Details: 12/08/2021

Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near South Euclid, OH 44121

Manny

Job Details: 12/08/2021

"Replaced parts listed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Lakewood, OH 44107

Gabriel P

Job Details: 12/08/2021

ordrng 1 LW11091610 (Right door) and 1 LW11089011 (Left door) and 1 W11126296 (Ice box)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Eastlake, OH 44095

Corina H

Job Details: 12/08/2021

"CC that there is not of water going into the unit. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Started a cycle with towels. Unit fills with water. Advised cust to use the dep fill when wanting more water. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LESR26EFE0

Near Solon, OH 44139

Brian M

Job Details: 12/08/2021

Cc unit not Leaking Found drain pan frozen over (My tool is broken need to reschedule) No parts needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Warrensville Heights, OH 44128

Brian M

Job Details: 12/08/2021

Steam drip pan added metal hook to drain Replaced icemaker OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Elyria, OH 44035

David R

Job Details: 12/08/2021

"Cc unit was off balance. Went through diagnostics, had off balance error. Let customer know about clothes loading, could of through error code trying to self balance itself. Ran diagnostics test, all components working. Ran calibration. Good. Ran quick wash cycle to test with load. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near East Cleveland, OH 44112

Marie V

Job Details: 12/08/2021

"Ran Entitlement is under warranty and took POP. Cc that the unit will not lock. Ran diag found error code F7E6 motor fault. Found shifter off place. Replaced from T/S. Ran calibration and auto test,pass. Started a normal cycle. Pass."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Cleveland, OH 44111

Gabriel P

Job Details: 12/08/2021

"Replace parts bj ordering and like it so far,opt test ok"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Ashtabula, OH 44004

Dan

Job Details: 12/08/2021

"Installed new timer and motor , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Mentor, OH 44060

Jason N

Job Details: 12/08/2021

"Cc unit not agitating only clicking, not washing clothesRan diagnostics, found code f7e6 for motor fault. Ran auto test, actuator did not shift to agitation. Found shifter arm disconnected on synchro motor. Unit needs shift actuator. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10654619300

Near Painesville, OH 44077

Jason N

Job Details: 12/08/2021

"Recovered refrigerant. Installed compressor and uv dye drier. Brought system down into 29 in/hg vacuum, held vacuum. Recharged system with 5.0oz of r134a. Low side stable at 2psi, frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

MAYTAG WASHER

Model Mvwb765fw2

Near Chardon, OH 44024

Joe O

Job Details: 12/08/2021

"Cc: not turning onFound error codes f6e2(communication error) f2e1(stuck key. Needs control and uiCustomer does not want to repair at this time.; ordrng 1 W11135391 (console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Mentor, OH 44060

Joe O

Job Details: 12/08/2021

Installed ui. Ran test cycle. Op test okCustomer did not have original packaging for core.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44053

Angel

Job Details: 12/08/2021

"Cc that unit is not working. Ran diagnostics and found error code F5E2 lid lock fault and F8E1 no fill long fill, tested lid lock in diagnostics and its working as should locks and unlocks and also water valves are activating when there supposed to and they seem clean no debri in the inlets screens and unit seems to be working as should. Opt test ok."

We serviced a

GE REFRIGERATOR

Model CDE06RP2NBS1

Near Madison, OH 44057

Dan

Job Details: 12/08/2021

"Installed new control, user interface , and door gasket, op test good"

We serviced a

GE MICRO/OVENCOMBO

Model PVM1790SR1SS

Near Madison, OH 44057

Joe O

Job Details: 12/08/2021

"Cc: not heatingRan test cycle. Found nothing will power up. Found door switch open. Needs door switches.; ordrng 1 WB10X35397 (Latch assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Painesville, OH 44077

Jason N

Job Details: 12/08/2021

Installed main control. Ran diagnostics cycle. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Beachwood, OH 44122

Manny

Job Details: 12/08/2021

2x Rollers W10849386.; ordrng 2 W10849386 (Rollers)s

We serviced a

JENN-AIR WALL OVEN

Model JES9900BAB

Near Lorain, OH 44053

Angel

Job Details: 12/08/2021

"Cc that unit is not reaching temperature he said he set the oven to 350* and the oven was saying it reached temperature but was only at 230* and reached a max of about 300* testing it with his thermometer. So i checked temp sensor and was reading 1080ohms at room temperature which is good so than i set the oven at 350* to verify myself and waited about 10mins after it finished to verify temperature and it was at 371* to 356* also customer stated he had it at 30* higher on calibration explained to him that he can leave it calibrated the way it is or he will need the main control replaced because the temp sensor is doing its job and temperature is about 30* lower than what it is supposed to be at normal calibration which would be at 0*. Gave customer the estimate and said he will leave like that for now if anything he will call back so we can order the control for him. Opt test ok.; ordrng 1 WP8507P234-60 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Avon Lake, OH 44012

Angel

Job Details: 12/07/2021

Replaced strike. Opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, OH 44136

David R

Job Details: 12/07/2021

"Replaced console. Tested all options and both microwave and oven. Good. Will be taking both the old console control that was replaced and the new unused console control with me as well, both for return. Unit is good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Willowick, OH 44095

Corina H

Job Details: 12/07/2021

CC that the doors are not level. Confirmed. Leveled the doors. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Euclid, OH 44132

Jason N

Job Details: 12/07/2021

Cc unit lid needs replaced due to damageReplaced lid assembly using customer supplied parts. Op test good.

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Perry, OH 44081

Dan

Job Details: 12/07/2021

"Customer complaint of squealing noise, unit needs new pulley and rollers; ordrng 4 DC97-16782E (Roller)s and 1 DC93-00634A (Pulley)"

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, OH 44057

Dan

Job Details: 12/07/2021

"Installed new control, op test no good , nothing working after new control installed, reordering control; ordrng 1 WPW10679602 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Brooklyn, OH 44144

Marie V

Job Details: 12/07/2021

Replaced heater. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44135

Marie V

Job Details: 12/07/2021

"Cc that the unit is not washing the clothes. Ran auto test unit is not agitating, ran error codes , none. Replaced shifter from T/S. Calibrated unit. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE DISHWASHER

Model GDF620HMJ5ES

Near Westlake, OH 44145

Marie V

Job Details: 12/07/2021

Replaced diverter. Tested unit. No leaks. Cust wants to order gasket. Part is paid and labor in full.; ordrng 1 WD08X23476 (Gasket)

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS2

Near Westlake, OH 44145

Marie V

Job Details: 12/07/2021

"Cc that the unit sometimes still run with door open, or it will show open and close door. Replaced interlock switches. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRM03

Near Painesville, OH 44077

Joe O

Job Details: 12/07/2021

Installed door. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, OH 44053

Angel

Job Details: 12/07/2021

Cc that unit was not filling with water. Ran diagnostics and had no error codes also checked to see if washer was filling how it should in diagnostics also checked agitation and passed. So she explained and what she was talking about was the normal cycle which i explained to her that the unit will not fill all the way to the top with a normal cycle where she will get the most water is to keep it on deep water wash and bulky items cycle. Tested it for her so she can see how much water she will get with the bulky cycle and she said she will use that one from now on. But unit is working and filling as designed. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFC

Near Amherst, OH 44001

Angel

Job Details: 12/07/2021

"Cc that refrigerator is not cooling. Checked the temperature and was at 70* could hear a sizzle on the evaporator but could be the lines from the compressor trying to push the refrigerant. Unit will need compressor, evap, and filter dryer. Gave Customer the estimate and stated that she is going to try to call Frigidaire to help her out because the unit is to expensive for it be going out on her already. She said if anything she will call back to continue with repair. Do not order parts.; ordrng 1 297414901 (Evaporator) and 1 297411155 (Compressor) and 1 5303305677 (Filter dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windham, OH 44288

Brian M

Job Details: 12/07/2021

Cc water leaking inFound cold valve stuck open Replaced valve Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Ravenna, OH 44266

Brian M

Job Details: 12/07/2021

Installed thermistors Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSSO

Near Shaker Heights, OH 44120

Jason N

Job Details: 12/07/2021

"Cc unit not filling with waterCustomer stated unit no longer fills with water. Utensil that fell on heater, they were able to remove and clean heater coil. Found tub float stuck in the up position. Pushed back down into place, moving up and down properly. Ran wash test, unit filled with water and started washing. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Cleveland, OH 44102

Marie V

Job Details: 12/07/2021

"Replaced heater. Removed tons of lint from unit. Told cust to replace flexible foil vent, is a fire hazard for semi rigid or flexible metal.Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 12/07/2021

Cc: not drying properlyFound no stored error codes. Ran test cycle. Found cold water at start of cycle. Heater is functioning. Advised customer to run hot water at sink prior to starting. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Beachwood, OH 44122

Joe O

Job Details: 12/07/2021

Installed element. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Beachwood, OH 44122

Joe O

Job Details: 12/07/2021

"Cc: leaking, doors aligned, shelf frame brokenFound drawers are not straight. Right side drawer had a loose screw. Tightened. Left drawer does not sit straight. Found drain tube plugged. Found right ff door worn. Customer did not want estimate with doors. Needs crisper cover and drain tubeCustomer does not want to repair at this time ; ordrng 1 W11084807 (extension) and 1 W11561069 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/07/2021

Unit not looking good shaft of gearcase is bented also outer tub has hair liner ordering and also unit is spinning to soon when theres water in basket and it starts to leak in all four corners by whirlpool tech line they want us to replace control also parts underneath got damage from the banging ordering parts needed ; ordrng 1 W10371566 (Tub outer) and 1 WPW10215093 (Cap) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor) and 1 W11498797 (Gearcase) and 1 W10721967 (Cam)

We serviced a

MAYTAG WASHER

Model MVWB950YG0

Near Mentor, OH 44060

Corina H

Job Details: 12/07/2021

CC that there is a loud noise in the spin. ; ordrng 1 W10435302 (Bearings)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ashtabula, OH 44004

Dan

Job Details: 12/07/2021

"Customer complaint that ice bin is filling with water, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 W11495416 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cleveland, OH 44105

Jason N

Job Details: 12/07/2021

"Installed pantry control and door. Pantry ui and dc functions restored. Installed main control. Ran manual defrost, op test good. Cust received shelf parts which he will install."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22D4XAW01

Near Cleveland, OH 44144

David R

Job Details: 12/07/2021

Replaced light in FF. Let customer know that if happens again. Might need to replace all 3 lights at the same time.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kent, OH 44240

Brian M

Job Details: 12/07/2021

Cc unit will not go into spin Found no error codes ran auto test no issue Ran calibration OP Test Ok Advised to watch

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model Fgmv176ntf

Near Mentor, OH 44060

Corina H

Job Details: 12/07/2021

CC that the unit trips the breaker. Checked the door switches. Found the door switch open. ; used 1 W10269458 (Switch) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW0

Near South Euclid, OH 44121

Jason N

Job Details: 12/07/2021

Cc unit door not closing and starting cycle Verified door stroke broken off and lower door switch interlock broken off inside unit. Replaced door and interlocks using customer supplied pre Id parts. Ran heat test with cup of water on 1 min. Good cycle and water heater at end. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS5

Near Avon, OH 44011

Gabriel P

Job Details: 12/07/2021

Harness bad ordering ; ordrng 1 WPD7813010 (Harness)

We serviced a

KITCHENAID COOKTOP GAS

Model KFGS366VSS01

Near East Cleveland, OH 44112

Jason N

Job Details: 12/07/2021

"Installed spark module, op test no good. Unit sparks as soon as its plugged in. Checked power into unit, good at 122v and proper ground and polarity. Checked connections inside unit. Found new spark harness installed on previous visit has 2 shorted wires. Customer still has original harness. Reinstalled original harness. Plugged in unit, no improper sparking. Ran op test on all burners, all have good spark and flame. Blew out flame to test flame sense, unit re spark good. Op test good."

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Cleveland, OH 44109

Manny

Job Details: 12/07/2021

"Cc unit no operational only control lock works, replaced sent parts ran normal cycle, opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Cleveland, OH 44105

David R

Job Details: 12/07/2021

"Cc unit icemaker not working. Found icemaker turned off on Ui display. Turned back on, icemkaer cyled and called for water. Good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cleveland, OH 44105

David R

Job Details: 12/07/2021

"Cc wanted unit temps tested out, said milk was spoiling, took temps, FF 40*, FZ is 1*. Ice is good and being made. All fans test good. Found vent in FF being blocked all the way by item. Moved to side so air flow can circulate properly. Went into temps. Changed down to 36 in FF and -3 in FZ. Called techline for documentation.Let know all temps test good, removed food from in front of vent to give circulation. Good. Unit test good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near North Royalton, OH 44133

David R

Job Details: 12/07/2021

"Switched in new ribbon cable, cancel button still not working. Per tech line if ribbon cable doesnt work, to Replace main control W10885069; saved tckt"

We serviced a

GE DRYER

Model GTD81ESPJ0MC

Near Cleveland, OH 44128

Manny

Job Details: 12/07/2021

"Replaced motor and blower wheel ran normal cycle, good heat, opt test ok"

We serviced a

MAYTAG WASHER

Model MAH6700AWW

Near Shaker Heights, OH 44122

Manny

Job Details: 12/07/2021

"Replaced dispenser housing and top, ran service mode and diagnostics cycle dispenser fills and empty as it should. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model wed9200sq1

Near Willoughby, OH 44094

Corina H

Job Details: 12/07/2021

"CC. That there I a fault code f31 and it does not start. Confirmed. F31 missing l2. Checked the power at the terminal block, good. Checked the thermal fuse open. Replaced the thermal fuse from t/s. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Geneva, OH 44041

Dan

Job Details: 12/07/2021

"Customer complaint that unit is not dispensing ice, confirmed, found ice bin not mounted properly, corrected, op test good"

We serviced a

JENN-AIR RANGE

Model JES1450DS0

Near Mentor, OH 44060

Dan

Job Details: 12/07/2021

"Installed new infinite switch, op test good"

We serviced a

KITCHENAID RANGE

Model KGRS202BSS1

Near Mentor, OH 44060

Dan

Job Details: 12/07/2021

"Customer complaint that left rear burner is too low, confirmed, unable to adjust flame size, unit needs new burner valve ; ordrng 1 WPW10247744 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shaker Heights, OH 44120

Marie V

Job Details: 12/07/2021

Wrong part number. Ordering part; ordrng 1 W11457217 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/07/2021

"Spoke to landlord Sounds like issue with icemaker abs valve Advised on replacement They will call office to schedule appointment ; ordrng 1 WPW10341329 (water valve assy) and 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Solon, OH 44139

Brian M

Job Details: 12/07/2021

Cc no ice Found icemaker twisted and will not turn Replaced icemaker

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Broadview Heights, OH 44147

David R

Job Details: 12/07/2021

Cc top rack on left side rubbing against gasket and tearing out of place. Adjusted top rack so it would not come into contact with gasket. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Lakewood, OH 44107

Manny

Job Details: 12/07/2021

Replaced drain pump ran calibration and diagnostics cycle. opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Cleveland, OH 44135

Gabriel P

Job Details: 12/07/2021

Ran diagnostic test and found no issue with unit heating element was 193 degrees working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Amherst, OH 44001

Angel

Job Details: 12/07/2021

Customer stated that they got a call from whirlpool to get the heater replaced on the dishwasher but they do not have the part here. Ordering service pointer heater. Office to reschedule part is showing out of stock on my end. ; ordrng 1 W11537778 (Heater)

We serviced a

SAMSUNG DRYER

Model DV42H5200GW/A3

Near Moreland Hills, OH 44022

Brian M

Job Details: 12/07/2021

Removed drum found idler pulley damaged Replaced drum abs pulley Ran test cycle OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Columbia Station, OH 44028

Angel

Job Details: 12/07/2021

Replaced igniter tested unit and it ignited as it should. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KESK901SSS06

Near Shaker Heights, OH 44120

Joe O

Job Details: 12/07/2021

"Installed keypad. Oven still displaying f1e0(replace ui) error. Did not fix issue. Needs oven control and ribbon cableCustomer does not want to continue with repair.; ordrng 1 WPW10206374 (cntrl-elec) and 1 W11209404 (harns-wire)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Euclid, OH 44117

Corina H

Job Details: 12/07/2021

"CC that the pod does not dissolve. Confirmed. Found the water going Into the unit was not enough pressure. Removed the water line, good pressure coming out. Reattached the line good pressure going in. Started a cycle, filled twice. Opt test ok"

We serviced a

KENMORE WASHER

Model 110.169725

Near North Royalton, OH 44133

Marie V

Job Details: 12/07/2021

"Replaced water valve. Tested unit with cust, we put a load in. Op test ok"

We serviced a

GE RANGE

Model JGBP88WEK4WW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/07/2021

Cc unit not baking Found igniter to be weak Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Avon, OH 44011

Angel

Job Details: 12/07/2021

"Had to defrost evaporator again, also replaced control board and thermistor. Set temperature and waited for unit to start up. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Royalton, OH 44133

David R

Job Details: 12/07/2021

"Replaced pump wash motor, dispenser, side rails, pivots. Ran diagnostics, good. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS

Near Lakewood, OH 44107

Manny

Job Details: 12/07/2021

"Cc was trying to take the bulb out and it broke off, verify the bulb treads are still in the socket, removed treads inspected socket for any damage, found some kind of adhesive by the socket, clean adhesive and replaced bulb opt test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, OH 44118

Joe O

Job Details: 12/07/2021

"Cc: loud pop and sparks, no lightFound bulb heated wiring to turn table, causing them to short out. Blew out the bulb, burned up socket. Needs harness and socketHarness out of stock. Office to reschedule; ordrng 1 W11350914 (Harness) and 1 W10210871 (holder,lamp)"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model GMC305PDS07

Near Cleveland, OH 44143

Corina H

Job Details: 12/07/2021

"CC that the panel sometimes works and does not. Confirmed. The ui is not showing the temperature or the time. Oven turns on. The inner glass is broken. Will need a control, ui and glass. Control and ui are nla. ; ordrng 1 WP9759413 (Inner glass) and 1 8300409 (Panel) and 1 8302153 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJV00

Near Warrensville Heights, OH 44128

Corina H

Job Details: 12/07/2021

Low side 20 vacuum high side10 psi used nitrogen 140 lbs used soap bubbles no leaks. Called t/l Austin. Unit is non repairable.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRW04

Near Avon, OH 44011

Angel

Job Details: 12/07/2021

Cc that unit is making to much ice. Verified and found the bin full and the ice all to the front of the bin explained to them when that happens because of dispensing ice to try to spread it out to the back as well to keep the lever hitting the ice when bin is full. I still replaced ice maker for them cycled and filled with water. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GSH22JSXLss

Near Cleveland, OH 44102

Manny

Job Details: 12/07/2021

"Cc unit is hissing like water hitting a hot surface, and a red glow and burning smell. Smells like burned plastic in the unit. Took evap cover off to make sure that there is nothing on the defrost heater or the heater touching the liner. Heater is clear and not touching the liner, check all wires on the evap harness and everything is good no burn marks. Check RC side to see if it smells in there too, and no smell. Went back to FC and door was open the whole time and noticed melted plastic on light bulb. Opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ3

Near Seven Hills, OH 44131

Gabriel P

Job Details: 12/07/2021

Check amp when heating a cup of water it was 10.34 amp will need mag customer is aware what it is she will not fix

We serviced a

MAYTAG RANGE

Model MGR5752BDW

Near Cleveland, OH 44108

Jason N

Job Details: 12/07/2021

"Cc unit buttons not working on control, some are cracked.Confirmed face plate cracked around several buttons and button functionality test shows some buttons are not working, unit needs clock/control with overlay. Quoted customer, customer declined repair. Estimate only. ; ordrng 1 5701M754-60 (Clock/control)"

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BSS00

Near Burton, OH 44021

Brian M

Job Details: 12/07/2021

Cc baking is off Ran test bake to 350 Let cycle several minutes used temp sensor unit is temping at 352 Could not duplicate a issue at this time

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRW

Near Painesville, OH 44077

Dan

Job Details: 12/07/2021

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

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