We serviced a
MVWC415EW2 maytag
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/16/2018
Replaced agitator, WASHPLATE, and screw, properly secured now, op test ok.; Job Cmpltd,
We serviced a
MEDX655DW1 maytag
Model dryer
Near Perry, OH 44081
Jeff M
Job Details: 01/16/2018
The part has arrived damaged I was unable to see the dent until after install the machine as it rotates it sways dramatically because the front is dented.; ordrng 1 W10899578 (DRUM)
We serviced a
AES17AWF speed queen
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 01/16/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
665.13923K010 kenmore
Model dishwasher
Near North Perry, OH 44081
Jeff M
Job Details: 01/16/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
EW30EF65GSH electrolux
Model range
Near Madison, OH 44057
Jeff M
Job Details: 01/16/2018
Install the new part another portion of the user interface lite up unfortunately customer does not want to push forwar and would like a refund;
We serviced a
KEYL410BWH1 kitchenaid
Model dryer
Near Oberlin, OH 44074
Paul H.
Job Details: 01/16/2018
Hi-limit open, causing no heat, office had me call AHS for auth, explained problem, auth 233NPWL, ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,
We serviced a
KDTE104ESS2 kitchenaid
Model dishwasher
Near Reminderville, OH 44202
Chad P.
Job Details: 01/16/2018
, Found small amount of standing water in unit. Adjusted drain line under sink. Unit drained out. Ran service mode. No stored faults. Completed with out fault. Advised on cleaning unit and filters. Op test ok. ; Job Cmpltd
We serviced a
FFGF3011LWD FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 01/16/2018
Customer complaint that oven is not heating, confirmed, found ignitor not glowing, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) Job Cmpltd
We serviced a
GSC25C4EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Corina B
Job Details: 01/15/2018
Replaced the thermistor. Optest ok. ; Job Cmpltd
We serviced a
MZF34X16DW01 maytag
Model freezer
Near Elyria, OH 44035
Paul H.
Job Details: 01/15/2018
Found defrost drain frozen, causing unit to drain from a port on drain tube, unit is in a shed, no way to prevent apart from heating shed, ran hot water through tube and cleared ice, should not leak for a while, explained to customer ; Job Cmpltd
We serviced a
AMV2307PFS0 amana
Model microwave
Near Amherst, OH 44001
Paul H.
Job Details: 01/15/2018
, Interlock issues,replace with a new one; Job Cmpltd
We serviced a
MVWB765FC1 whirlpool
Model washer
Near Amherst, OH 44001
Paul H.
Job Details: 01/15/2018
Replace dispenser,ran diagnostics test 51and pass good,we level washer all good,no leaks; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Lorain, OH 44053
Paul H.
Job Details: 01/15/2018
Ran diagnostics, f5e2 lid lock,clear,ran auto test , tested fine,doing a calibration test,lock was fine,calibration test is fine ; Job Cmpltd,
We serviced a
FGHS2634KE0 frigidaire
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 01/15/2018
Found unit not plugged in. Plugged unit it and it started to cool. All fans and lights working correctly. Advised to monitor. Op test ok.
We serviced a
KOCE500ESS05 whirlpool
Model microwave
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/15/2018
Found two lower screws on convection fan loose. Tightened and ran convect bake. Noise was reduced. Advised to use as normal. If noises return or louden contact wpl back for service. ; Job Cmpltd
We serviced a
KRMF706ESS01 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 01/15/2018
Installed pad and spring. Op test ok. ; Job Cmpltd
We serviced a
WRS571CIDW01 whirlpool
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 01/15/2018
Confirmed damper knocking. Replaced. Op test ok. ; Job Cmpltd
We serviced a
KOSE507EBS02 KITCHENAID
Model RANGE
Near Cleveland, OH 44112
Corina B
Job Details: 01/15/2018
CC that the unit is not flush with the cabinet. Found the wood that the unit is sitting on is starting to sink, causing the unit to not be flush with the cabinet. Will need an installer to fix the unit. Optest ok.; Job Cmpltd
We serviced a
MSD2578VEM00 maytag
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/15/2018
Installed compressor. Charged unit. Evap frosted over and unit is now cooling. Advised to allow 24 hrs for normal operation. Op test ok. ; Job Cmpltd
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/15/2018
Cc that the doors are not leveled. Leveled the doors. Optest ok. ; Job Cmpltd,
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 01/15/2018
Customer complaint that unit is not drying, unit would not start, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 01/15/2018
Customer stated at door dryer is working just fine, no need for service; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 01/15/2018
Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, ran tachometer test, optical sensor is not reading basket, unit needs new actuator, installed new actuator, op test good ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 01/15/2018
Customer complaint that spray arm fell off and melted, no damage to mounts, installed new spray arm from customer stock, op test good ; Job Cmpltd
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 01/15/2018
Customer complaint that unit is leaking, found water leaking passed door seals, unit needs new door seals; ordrng 1 154827601 (gasket) and 1 809006501 (gasket), schdld next appmnt for 1/23 TUE
We serviced a
WFW7540FW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/15/2018
CC that the clothes are still wet at the end of the cycle. Ran a normal load and a drain and spin. Unit is on a skid when machine tries to go into a high spin unit stops from the machine shaking. Shimmed the skid to stop the shaking. Adjusted the legs. Advised cust to use 1-2 tablespoons of detergent and the clean the bellow out. Optest ok. ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 01/15/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44111
Dan H
Job Details: 01/15/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/15/2018
CC that the unit stopped in mid cycle and would not drain or come back on. Checked outlet, good. Checked for voltage at the control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/23 TUE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Cleveland, OH 44114
Brian B
Job Details: 01/15/2018
Cc that unit is not crushing ice. Found broken container and melted cube solenoid. Will need both. Will give est. office to order parts. Send parts to office.; ordrng 1 241675704 (solenoid assy 5422) and 1 241914703 (ice container assy 16819), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE !,
We serviced a
WHIRLPOOL COOKTOP ELETRIC
Model WFE525S0HZ0
Near Rocky River, OH 44116
Brian B
Job Details: 01/15/2018
CC that RF burner goes to high when on low. Replaced burner control switch that was pre ID’D. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Rocky River, OH 44116
Brian B
Job Details: 01/15/2018
Cc that dryer was not drying good enough. Found vent hose to be newer, but way to long.. advised that her 3 inch outlet should be a 4 inch outlet.. pulled front cover off and found lint all around bottom of dryer and next to the heating element. Advised customer to clean vent every time. Pulled unit apart and cleaned up inside, also greased the Bearings. ; , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Rocky River, OH 44116
Brian B
Job Details: 01/15/2018
Found line fuse open. Replaced harness and also fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Kent, OH 44240
Robert A.
Job Details: 01/15/2018
Found interior lights not working, ran through diagnostics, reset model, tested door switches, door locks, and lights, rebooted system, op test ok; Job Cmpltd,
We serviced a
MAYTAG FRONT LOAD WASH
Model MHW6000XW0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 01/15/2018
Inspected seal, reinstalled seal spring, ran diagnostics, no codes, ran test cycle.Op tast ok;, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mantua, OH 44255
Robert A.
Job Details: 01/15/2018
Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mantua, OH 44255
Robert A.
Job Details: 01/15/2018
Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW
Near Garrettsville, OH 44231
Robert A.
Job Details: 01/15/2018
Found door switches warn, not working correctly, replaced, op test ok; Job Cmpltd,
We serviced a
WRF560SEYM04 whirlpool
Model refrigerator
Near Beachwood, OH 44122
Chad P.
Job Details: 01/15/2018
Installed damper. Op test ok. ; Job Cmpltd,
We serviced a
NTW4516FW1 amana
Model washer
Near South Euclid, OH 44121
Chad P.
Job Details: 01/15/2018
Found lid lock failed. Unit now not stating. No other faults detected. Replaced lid lock and ran normal wash. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
MVWB835DW1 maytag
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/15/2018
F62 is communication error,the UI is not talking to ACU,order both ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL BOARD)
We serviced a
KUDS01FLBL6 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/15/2018
Claim led blink 7 times,ran a diagnostics test ,the heater element is bad,need to order,; ordrng 1 WPW10082892 (heater)
We serviced a
KHMS2050SSS3 microwave
Model kitchenaid
Near Westlake, OH 44145
Paul H.
Job Details: 01/15/2018
Replacing vent support,; Job Cmpltd,
We serviced a
WRX735SDHZ00 whirlpool
Model refrigerator
Near Westlake, OH 44145
Paul H.
Job Details: 01/15/2018
Crisper drawers are sticking, both appear to have bent tracks on RH side, shelves seem warped as well, ordering all parts; ordrng 2 WPW10345310 (shelf-glas)s and 2 WPW10346890 (slide)s and 2 WPW10346891 (slide)s and 2 WPW10366647 (pan-snack)s and 2 WPW10385043 (rail)s and 2 WPW10396909 (front-pan)s
We serviced a
NED4655EW1 amana
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 01/15/2018
Need to order the rear bulkhead,this is 4 time for same issues, bulkhead must be warped where shafts connect, ordering new shafts as well; ordrng 1 W11178667 (BULKHEAD) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft),
We serviced a
WTW5600XW0 whirlpool
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/15/2018
Mold concerns inside dispenser, dispenser is broken as well, ordering both dispenser and housing, called Techline about mold issue, spoke with Bruce, bleach and hot water once a month or so, also recommended leaving drawer open when not in use to air dry, explained to customer ; ordrng 1 W11158805 (HOUSING ) and 1 WPW10658443 (drawer),
We serviced a
M1TXEGMYW01 whirlpool
Model refrigerator
Near Amherst, OH 44001
Paul H.
Job Details: 01/15/2018
Replace the diffuser, changed labor to 89.00 to help out. Thermostat is mounted correctly and diffuser is installed properly, should correct issue.
We serviced a
LGHB2867PF3 frigidaire
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details: 01/15/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS02SRSS1 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/15/2018
CC that the dishes are not getting clean. Found a pin hole in the intake hose. The door latch will not latch. Will need a new latch and intake hose. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 W10878507 (hose-fill), schdld next appmnt for 1/23 TUE
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/15/2018
CC that the unit is freezing food on the left hand side and the ice maker is not working. Ff 35 fz 5. Checked im 120v. Ff setting is at 40 fz 0. The return and intake are clear. Gaskets are good. Called tl Joel file # 77240166 said since the im is not working, it's producing cold air which will cause the left side to fz. Turned im off. Called SM to order part. ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 1/23 TUE
We serviced a
MVWB765FW1 WHIRLPOOL
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/15/2018
CC that the unit leaks at the right hand corner and there is soap residue on clothes. Advised cust to use 1-2 tablespoons of detergent. Checked the drain hose, good. Found the soap dispenser has a hairline crack. Will need a new soap dispenser. Called SM to order part. ; ordrng 1 W11172234 (DISPENSER), schdld next appmnt for 1/23 TUE
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 01/15/2018
Customer complaint that unit is not draining, confirmed, found drain hose frozen, cleared out, unit drained, unit is operating as designed ; Job Cmpltd
We serviced a
KEBS179BSS00 KITCHENAID
Model WALL OVEN
Near Fairview Park, OH 44126
Dan H
Job Details: 01/15/2018
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/15/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, op test no good, compressor never started, ordering new compressor ; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/23 TUE
We serviced a
WED86HEBCO MAYTAG
Model DRYER
Near Euclid, OH 44123
Corina B
Job Details: 01/15/2018
CC that the unit is not drying well. Started unit high setting 175.4 to 97 then started to cycle back on. Medium heat 156 to 97 then cycled back. Checked the moisture sensor in diag, no beep. Unit is stacked. Cust will have to pull unit down. Will need the harness to the sensor. Cust does not want to repair at this time. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QTX00
Near Westlake, OH 44145
Brian B
Job Details: 01/15/2018
Cc that ice machine was not dispensing, took apart ice dispenser defrosted it with steamer it was frozen to door. Took front facia for ice/ water dispenser, removed dispenser board and found stepper motor to be out of alignment, causing warm air to blow back up into ice container making it defrost then freeze into big chunks.... placed stepper motor back in ice dispenser working ok....Cc that water was coming out and then stopping. Called TL, Tebor... said to ohm wires from bottom of door to dispenser board, no wire shortages.. said to replace dispenser board. Called and ordered part from Automatic Appliance they had the last one in the country.. Ordered part bc office was closed and last one in the country.. Part is ordered and will be shipped to customer and bill will go to officeCustomer requests that Brian and I to return to complete the job....; ordrng 1 WPW10151237 (DISPENSER CONTROL 29590), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
JENN-AIR RANGE
Model JES9750CAB00
Near Westlake, OH 44145
Brian B
Job Details: 01/15/2018
Cc that right front burner not working, took knob off and found switch broken. Will need new switch. Office to order parts.; ordrng 1 WP74011489 (SWITCH ), schdld next appmnt for 1/22 MON 11-2, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Avon Lake, OH 44012
Brian B
Job Details: 01/15/2018
Customer showed POP sent pic , pd 07-16-17... cc that ff section is not getting cold took temps.... , ff 55, freezer -5 . Removed evap cover. Used steamer to clear ice in drain trough. Found fan motor not running, Bearings seized. Replaced motor from t/s. Set control. Op test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
We serviced a
JES9860AAW jennaire
Model range
Near Cleveland, OH 44128
Chad P.
Job Details: 01/12/2018
Replaced bake element. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS6 whirlpool
Model microwave
Near Shaker Heights, OH 44122
Chad P.
Job Details: 01/12/2018
Found interlocks failing. Replaced. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/12/2018
Found unit dead with standing water. Control will not respond. Pump checks good. Diagnostics not responding. Power checks good. Needs control replaced. ; ordrng 1 W11116592 (CONTROL)
We serviced a
GSS26C4XXY00 whirlpool
Model refrigerator
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/12/2018
Installed cover. Op test ok. ; Job Cmpltd,
We serviced a
MVWC416FW1 maytag
Model washer
Near Cleveland, OH 44121
Chad P.
Job Details: 01/12/2018
Operations normal. Advised Cust. Op test ok. ; Job Cmpltd,
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Eastlake, OH 44095
Corina B
Job Details: 01/12/2018
CC that the unit is snags on clothes. Found burs on the drum and the bulkhead. Will need a new drum and bulkhead. Called SM to order parts. ; ordrng 1 W10853313 (sensor) and 1 W10899578 (DRUM) and 1 W11034908 (BULKHEAD), schdld next appmnt for 1/22 MON
We serviced a
KFCS22EVMS7 KITCHENAIND
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/12/2018
Cc of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/12/2018
Customer complaint that unit has no power, user interface buttons are unresponsive, stuck key test shows control is good, unit needs new user interface(ss) and screw; ordrng 1 W10348408 (screw) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 1/22 MON
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 01/12/2018
CC that the unit will not spin, unless you manually put it in a spin and has white residue on clothes. Service pointer W11042572 to replace the control. Ran diag f0e3 Overload. Ran a calibration then a rinse and spin. ; ordrng 1 W11111462 (CONTROL), schdld next appmnt for 1/26 FRI
We serviced a
GSF26C4EXB02 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland Hills, OH 44060
Corina B
Job Details: 01/12/2018
CC that the unit has lost temp and then started working the next day. Ff 47 and fz 10. Control is set at ff 39 and fz -1. Checked the evap good frost pattern. Checked the door gaskets good will need a new control. Called SM to order part. ; ordrng 1 W11088499 (MAIN CONTROL), schdld next appmnt for 1/22 MON
We serviced a
WDF750SAYW1 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Dan H
Job Details: 01/12/2018
Customer complaint that unit is not draining, confirmed, drain pump is running, drain hose is clogged, quoted customer for drain hose clean out, customer does not want repair
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/12/2018
Found unit dead with standing water. Control will not respond. Pump checks good. Diagnostics not responding. Power checks good. Needs control replaced. ; ordrng 1 W11116592 (CONTROL),
We serviced a
MEDX500XW0 maytag
Model dryer
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/12/2018
The unit was not turning on I found the t fuse open. Installed ts part op tested good ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW8040DW4 whirlpool
Model washer
Near Lorain, OH 44053
Paul H.
Job Details: 01/12/2018
, Replaced suspension, did shock check, good.; Job Cmpltd
We serviced a
MVWB865GW0 maytag
Model washer
Near Lorain, OH 44053
Paul H.
Job Details: 01/12/2018
Deep fill option not working, verified, needs main control, ordering; ordrng 1 W11162440 (CONTROL )
We serviced a
KSEG950ESS0 kitchenaid
Model range
Near Amherst, OH 44001
Paul H.
Job Details: 01/12/2018
cooling fan speed too low, needs cooling fan assembly replaced, also ordering control, covered under entitlement; ordrng 1 W11100515 (CONTROL ) and 1 W11107275
We serviced a
WFE515S0EW1 WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/12/2018
C that there is moisture in between the glass on the door. Advised cust this is normal due to the vent being at the top of the door. No physical damage to the door. Unit is working as designed. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDHZ WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/12/2018
Replaced the ice bucket. Optest ok. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/12/2018
C that there is no water going into the unit. Stated unit water went into the dw. Then drain out. The pump and motor did not start checked the main control did not have 120 on the pump and motor. Will need a main control. Called SM to order part. ; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 1/22 MON
We serviced a
MEDB835DW3 maytag
Model dryer
Near LaGrange, OH 44050
Paul H.
Job Details: 01/12/2018
Check lint screen light is coming on, this is designed to do this, explained to customer, also advised venting to outside be cleaned, explained how to accomplish.; Job Cmpltd,
We serviced a
MVWB835DW1 maytag
Model washer
Near LaGrange, OH 44050
Paul H.
Job Details: 01/12/2018
Unit is putting residue on clothes, fits pointer W11042572, ordering kit; ordrng 1 W11111453 (CONTROL),
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details: 01/12/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHEANID
Model REFRIGERATOR
Near North Madison, OH 44057
Corina B
Job Details: 01/12/2018
CC that the unit is not dispensing ice. Checked the auger motor 53 volts to the auger.will need a new motor and a main control. Called SM to order parts. Per SM waved shipping since they have pad for shipping. ; ordrng 1 W10822606 (motor) and 1 WPW10675033 (cntrl-elec), schdld next appmnt for 1/22 MON
We serviced a
WZF34X18DW00 WHIRLPOOL
Model FREEZER
Near Highland Heights, OH 44143
Dan H
Job Details: 01/12/2018
Installed new control, op test good, advised customer to allow 24 hours for unit to reach correct temperature before restocking; Job Cmpltd
We serviced a
JGR8875QDS JENN-AIR
Model RANGE
Near Mayfield, OH 44143
Dan H
Job Details: 01/12/2018
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor is not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR), Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/12/2018
Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/12/2018
Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JDS9860BDS
Near Lakewood, OH 44107
Brian B
Job Details: 01/12/2018
Cc oven not turning on. Found touch pad to be working but not allowing bake or broil to be started..... reset unit, reprogrammed time and date, Tested bake, broil, and fan, and convection, unit is operating as normal.... OP TEST OK; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Aurora, OH 44202
Robert A.
Job Details: 01/12/2018
Cc humidity sensor error, checked 7nit, unable to get into diagnostic, per tech sheet if code returns after sensor is replaced, replace control; ordrng 1 W11044727 (PCB), schdld next appmnt for 1/22 MON !,
We serviced a
MVWC416FW0 maytag
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/12/2018
, Installed agitator. Op test ok. ; Job Cmpltd,
We serviced a
JDS9860AAP jennaire
Model cook top
Near Cleveland, OH 44109
Chad P.
Job Details: 01/12/2018
Installed bake element. Ran bake at 350. Heat cycled. Op test ok.
We serviced a
PFCS1NFXCSS GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 01/12/2018
Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter test box to compressor, compressor started, unit needs new inverter, installed new inverter from truck stock surplus, op test good ; used 1 WR49X10283 (INVERTER) Job Cmpltd
We serviced a
ZISW48DS8 GE
Model REFRIGERATOR
Near Madison Township, OH 44057
Dan H
Job Details: 01/12/2018
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Berea, OH 44017
Macaulay G.
Job Details: 01/12/2018
Control board only getting around 70 vac. Found loose neutral wire at junction box. Repaired connected. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ03
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 01/12/2018
, Found water line at solenoid from filter was not seated properly. Reseated and tested several times. Tests ok. Advised customer to monitor for a while. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03ITWH2
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/12/2018
Installed new water inlet valve. Tested and filled ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Willowick, OH 44095
Brian B
Job Details: 01/11/2018
Found interlocks working intermittently. Replaced harness interlocks that was ore id’d. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Robert A.
Job Details: 01/11/2018
Ran diognastics, 21 stuck key, 10 oven ui failure, 11 internal oven failure, 66-69 oven managers lost comm install and connections good, needs ui, relay and maager bdsTested cooling fans, good; ordrng 1 W10801665 (POWER BD) and 1 W11086141 (UI PANEL) and 1 W11179310 (MANAGER), schdld next appmnt for 1/22 MON ! [**], s
We serviced a
JDS9860AAP jennaire
Model cook top
Near Cleveland, OH 44109
Chad P.
Job Details: 01/11/2018
Installed bake element. Ran bake at 350. Heat cycled. Op test ok.
We serviced a
ADB1400AGW1 amana
Model dishwasher
Near Amherst, OH 44001
Paul H.
Job Details: 01/11/2018
Replaced main board, ran diagnostics cycle, got unit to fill and wash, op test ok.; Job Cmpltd,
Near Lorain, OH 44052
Paul H.
Job Details: 01/11/2018
MVWB835DW1 maytag washerCheck underneath washer for any leaks,drain is good ,the bearing good,stator is good,found a leak on the hot water lines hoses the rubber washer was torn; Job Cmpltd
We serviced a
WRS965CIAH00 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 01/11/2018
Inside of the freezer door has ice in it I recommended the customer to take all the food put it in the spare fridge and thaw the fridge out;