Near Westlake, OH 44145
David R
Job Details: 03/03/2021
RANGE WHIRLPOOL WFG320M0BS3 "Cc right side came about after a couple of days. Checked, nothing loose. Right side out glass if separated and will not go on. Ordering parts.; ordrng 1 WPW10481433 (Nameplate) and 1 W11176456 (Outer door) and 1 W11105139 (Trim) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right) and 2 W11104748 (Trim)s"
Near LaGrange, OH 44050
Gabriel P
Job Details: 03/03/2021
WALL OVEN WHIRLPOOL KODE900HSS00 Cc f6E4 ui and control board lost communication. Replaced control manager tested unit and when testing a F8E1 error code popped up low speed blower motor error. Called whirlpool and spoke to Adrian to make sure it was the upper blower motor we had to replace not the bottom one he said to replace it and check for it to have 5dcv so we replaced the blower motor as well and verified it had the 5dcv which it did. Placed unit back and tested again and the error codes F6E4 and F8E1 were displayed again on unit. Called whirlpool again to verify what they wanted to do or replace now on the unit we will have to replace the upper oven control board and the lower blower motor. Ordering parts. Whirlpool File#7730152918 Adrian.; ordrng 1 W11248652 (Blower) and 1 W11294388 (Control)
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/03/2021
WASHER MAYTAG MVW6230RHW "Cc unit making noise in agitation Ran diagnostics auto cycle, no abnormal noises heard. Ran clothing load in normal cycle. When tub filled with water and agitated, noise origination is from under unit. Found spool of thread under belt guard causing pulley to contact belt guard. Removed and continued cycle. No abnormal noises heard. Op test good."
Near Lorain, OH 44053
Marie V
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF560SMYW02 "Cc that the freezer door and right hand side door are rubbing. Took pics. Hinges are dented, try to adjust hinge to get it in place. Op test ok"
Near Middlefield, OH 44062
Joe O
Job Details: 03/03/2021
WASHER MAYTAG MVWB765FW3 "Installed lid. Entered diagnostics. Found error codes f3e2(inlet water temperature fault), f0e4(spin limited by water temp), f5e2(lid lock fault). Found thermistor out of range. Found slider making noise, and lid not locking with new lid, something loose in new lid. Needs water valve, slider, and lidParts show out of stock, office to reschedule; ordrng 1 W11165546 (valve) and 1 W10734521 (slider) and 1 W11259006 (lid)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
REFRIGERATOR MAYTAG MFF2558VEM5 The temperature is inside the machine or not very consistent this has been an ongoing issue for the customer for about a year. I took the control board out of the machine and found a lot of corrosion and gunk under the control board that control board has failed needs replaced; ordrng 1 WPW10503278 (Control) and 1 Ship
Near Lorain, OH 44052
Marie V
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3 "Cc that the unit will not wash. Ran diag found F8E1 long fill F2E1 stuck button. Deleted error codes. Found drain hose on the floor , holding the drain hose started a normal cycle to show cust why the unit wasnt working properly. Moved the unit to a better spot for the cust so he can have the drain hose at 39 from bottom of washer.Op test ok"
Near Mentor, OH 44060
Dan H
Job Details: 03/03/2021
WASHER MAYTAG MVW6200KW0 "Customer complaint that unit is stuck in drain, confirmed drain pump is running , cannot cancel, ran diagnostics found f1e1(main control fault) error code, unit needs new control; ordrng 1 W11481108 (Cntrl)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
RANGE WHIRLPOOL WEG750H0HZ0 Installed the new part op tested good.
Near Austinburg, OH 44010
Brian M
Job Details: 03/03/2021
RANGE KITCHENAID KSEG950ESS2 Cc that unit popped and tripped breaker Found suppressor board popped Found issue to be caused by installer who switched factory 4prong cord to a 3 prong Will need board and power supply ; ordrng 1 W11175842 (suppressor)
Near Kent, OH 44240
Brian M
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW Installed gearcase Ran test cycle OP Test Ok
Near Newbury Township, OH 44065
Brian M
Job Details: 03/02/2021
RANGE JENN-AIR JDS9865BDP22 Installed thermostat Ran test bake to 350 OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDFM404KPS Installed pump and control Ran auto test OP Test Ok
Near Kent, OH 44240
Brian M
Job Details: 03/02/2021
REFRIGERATOR GE GFE28HSHGSS Installed heater fan and installed update Cleared drain pan OP Test Ok Advised to let run for 24 hours to get back to normal temps
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
HOOD KITCHENAID KVWB400DSS2 Cc lights not coming onCustomer stated one of the button lights not working.Confirmed middle led not working. Unit needs button control. Customer to think about it. Paid for both service call on this pvr.; ordrng 1 WPW10727063 (Control)
Near Chardon, OH 44024
Jeff M
Job Details: 03/02/2021
STACK W/D WHIRLPOOL WGT4027HW0 Installed the new part op tested good.
Near Beachwood, OH 44122
Dan H
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling properly , fresh food section temperature ranges from 50 degrees at the top of fresh food section to 35 degrees at the bottom of fresh food section, freezer section temperature at 22 degrees, unit is empty except for a couple water bottles, water bottles in freezer section are frozen, ran test 40 , fans are working, thermistors are reading accurately, compressor is pulling 140 watts, called whirlpool techline spoke with jk said that compressor should be pulling 160 watts, per service pointer no leaks found at freezer section evaporator so adjusted thermistor, advised customer to monitor b"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/02/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Cc that mwave was not heating. Replaced magnetron and diode ,then heat a cup off water opt test ok ; used 2 W10138793 (FUSE, MICROWAVE) from stock"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 03/02/2021
RANGE WHIRLPOOL WFG320M0BB2 "Installed new door glass, op test good"
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
DISHWASHER KITCHENAID KUDE60FXSS1 "Customer complaint that unit has no power, no buttons on user interface are working, found bimetal on control open, jumped out, unit powered up, ran test cycle, unit completed, unit needs new bimetal; ordrng 1 W10402110 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
Near Rootstown, OH 44272
Brian M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc of damage Just wanted to make sure that damage will not cause functioning issues Advised its just cosmetic and should not cause any issues for running
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived found incorrect part ordered, they would owe the difference in part cost. Customer also asked for a water filter. Needs water filter and damperTook diffuser for return; ordrng 1 WPW10594330 (control) and 1 EDR4RXD1 (water filter), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
MICROWAVE KITCHENAID KMBS104ESS02 Cc unit display not working on all digits.Confirmed one of the digits display not showing all segments. Unit need display board. Customer to think about it. Paid for both service on first pvr.; ordrng 1 W10891907 (Control board)
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/02/2021
RANGE GE JGBP30BEA2WH CC that there is a loud bam every 3 rd time. Checked the igniter good flame. Turned oven on several times. No noise. Optest ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
Near Chesterland, OH 44026
Joe O
Job Details: 03/02/2021
DRYER MAYTAG MEDE250XL0 "Cc: clothes extremely hot, then unit stopped workingFound thermal fuse open. Found heater relay on control stuck closed. Needs control and thermal fuse; ordrng 1 WP3392519 (thermal fuse) and 1 WPW10235613 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Installed water valve, led board, and control. Unit is running, lights are functioning, and unit is dispensing water. Op test ok"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/02/2021
DRYER MAYTAG MGD6230HW0 "Cc: rear vent rusting, noise after start upFound vent is starting to change color from heat. Advised customer that is normal. Found vibration noise when unit initially starts heating. Needs burner assembly; ordrng 1 280119 (gas burner)"
Near North Ridgeville, OH 44039
David R
Job Details: 03/02/2021
DRYER MAYTAG MEDB850YW0 "Cc unit not heating. Found element open. Customer said unit is 10 years old. Recommend to replace cutoff and high limit as well. Ordering; ordrng 1 WP8544771 (Element) and 1 279973 (Cutoff), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Called customer. Talked over symptoms. Also let know about diffuser. Rescheduling and waiting for part; schdld next appmnt for 3/9 TUE !
Near Olmsted Township, OH 44138
David R
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all parts. Tested. Good. Water is good. Op test ok
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW8500DC5 Took pop. Cc that the unit not always finish the cycle and find wet clothes and sometimes the UI will turn all the lights and shut down. I cannot get unit into diagnostic. Unplugged unit and plugged back in to try again it did not worked. Ordering parts. ; ordrng 1 W11209420 (Control) and 1 W11115199 (Ui) and 1 W10876600 (Drain pump)
Near Columbia Station, OH 44028
Marie V
Job Details: 03/02/2021
WASHER WHIRLPOOL MVWB850YW0 Cc that the unit sounds like a jet plane when is spinning. Found bearing ceased. Repla from T/S. Ran unit op test ok; used 1 W10435302 (BEARING) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
B/IN REFRIGERATO KITCHENAID KBFO42FTX02 "Cc unit freezer frosting overFound entire freezer section with frost covering everything. Customer stated husband tried to install a gasket awhile ago. Found freezer door gasket not installed into liner correctly, sagging down on bottom. Gasket is in bad shape, will need new gasket. Quoted customer for gasket and freeze defrosting. ; ordrng 1 2309216 (Gasket freezer)"
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW4855HW1 Cc that agitator keep breaking call whirpool tech line gave them all details and work we have done also Kathy said they want us to replace agitator; ordrng 1 W11397111 (Agitator) and 1 W11223765 (Screw) and 1 W10528947 (Hub)
Near Cleveland, OH 44108
Corina B
Job Details: 03/02/2021
RANGE AMANA AGR6603SFB0 CC that the unit was not working but working now. Turned oven on several times turned on every time. Optest ok.
Near Willoughby, OH 44094
Jeff M
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KFXS25RYMS2 The icemaker is receiving power needs a new icemaker; ordrng 1 W10882923 (Ice maker) and 1 Ship
Near Brecksville, OH 44141
Jason N
Job Details: 03/02/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc unit hood bulb not turning offConfirmed light will not respond from controls. Unit needs control board again. ; ordrng 1 W10892389 (Control board)
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW4 Found 120 v going to control but is not responding or controls ; ordrng 1 W11135391 (Console) and 1 W11429620 (Control)
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRSC500ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 67 degrees, fans and compressor are not running, ran test 4, compressor and fans are working, , unplugged unit and plugged back in, comp and fans started on there own, unit started cooling, advised customer to allow 24 hours for unit to reach proper temperatures, if problem should reoccur unit will needs new control"
Near Maple Heights, OH 44137
Jason N
Job Details: 03/02/2021
WASHER MAYTAG MVWX700XW1 "Cc unit not washing or advancing cycles. Ran diagnostics, found codes f5e1 for lid lock fault, f7e1 for basket speed fault and f7e7 for motor unable to reach target rpm. Ran auto test, at end of cycle, lid unlocked while basket still spinning. Replaced lid lock and shift actuator using truck stock parts. Reran auto test, all functions passed. Op test good.; used 1 WPW10006355 (Shift actuator), and 1 W10404050 (Lid latch) from stock"
Near Maple Heights, OH 44137
David R
Job Details: 03/02/2021
WASHER MAYTAG MVWC465HW "Replaced drain pump. Still making noise when spin. Found stripped cam. Replaced from t/s. Tested. Good. Ran calibration, good. Op test ok; used 1 W10721967 (PULLEY) from stock"
Near Cleveland, OH 44109
Gabriel P
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL MDB4949SKB "Replace drain pump,opt test ok"
Near Brecksville, OH 44141
David R
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW3 Cc unit not going into wash. Found F5E1 error. Tested. Unit is not locking. Replaced with t/s. Ran test 51/52. Good. Ran normal rapid wash. Good. Unit lid locked. Op test ok; used 1 W10810403 (LID LATCH) from stock
Near Ravenna, OH 44266
Brian M
Job Details: 03/02/2021
WALL OVEN KITCHENAID KEBS207SSS04 Installed all 4 elements Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
Marie V
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc that the freezer light when tout. Replaced freezer light. Op test ok
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW3 "Customer complaint that unit is repeating wash cycle after spin and made a metal on metal grinding noise when auto sense fill was used, ran diagnostics found f7e9(locked rotor) and f2e1(stuck key) error codes, user interface test passed, ran drain and spin cycle, Confirmed noise, found rotor loose, no damage, tightened, op test good"
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS Installed door. Op test ok
Near Euclid, OH 44143
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Cc: not coolingFound temps at 85 degrees. Removed evap cover, found uv dye all over evaporator. No dye on repair connections. Needs evaporator and drier.Parts covered per original repair less then a year.Evap out of stock, office to reschedule; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"
Near Euclid, OH 44132
Joe O
Job Details: 03/02/2021
REFRIGERATOR AMANA SSD21SW "Cc: leaking from behind unit, not making iceFound slow drip from house line to refrigerator water valve. Needs incoming water supply fitting replaced. Cycled ice maker. Unit is cycling and calling for water. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10245167 (valve-inlt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 03/02/2021
RANGE WHIRLPOOL KSEB900ESS3 "Cc getting F8E0 error code. Cooling fan speed to low. Went by tech sheet, checked for any obstructions. Good. Checked resistance. Says if not good replace motor. Replaced from t/s tested. Ran bake 350* good. Cycled. Op test ok. ; used 1 W11107275 (FAN-BLWR) from stock"
Near Strongsville, OH 44136
David R
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 "Cc unit not getting ice or dispensing ice. Found wires on bottom door hinge cut through. Will need new door. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping) from stock"
Near Streetsboro, OH 44241
Dan H
Job Details: 03/02/2021
WASHER MAYTAG MHW6630HW2 "Customer complaint that unit is not spinning clothes out, ran diagnostics no error codes found, ran test cycle, unit drains and spins, ran drain and spin cycle, unit did not spin, unit needs new control; ordrng 1 W11322883 (Cntrl)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/02/2021
WALL OVEN KITCHENAID KOSE500ESS04 Installed meat probe jack. Ran bake test to 350 degrees. Good preheat. No faults. Op test good.
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDHE704DSS0 "Cc that the unit is making a loud noise , that stops and start stop and start and then stays, also that the top rack sometimes stays stuck. Found drain pump defective and top rack was a little wider than normal. Adjusted fix that issue. Will order drain pump.; ordrng 1 WPW10531320 (Drain pump)"
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/02/2021
MICROWAVE KITCHENAID KEMS378SSS05 Installed the new part op tested good.
Near Ravenna, OH 44266
Brian M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Installed ledOP Test Ok
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDHB02 I called Tech Line he told me the machines working as designed. installed new part unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KUDS30IXBL2 The main control board is receiving power but that is it needs a new main control board and user interface; ordrng 1 WPW10500172 (Ui) and 1 WPW10380685 (Control) and 1 Ship
Near Columbia Station, OH 44028
Corina B
Job Details: 03/02/2021
WASHER WHIRLPOOL CHW9160GW0 Replaced the belt. The unit is plugged into a gfi outlet and keeps tripping. Plugged unit into a non gfi outlet. Washer ran a full cycle. Advised cust to get the outlet replaced. Optest ok.
Near Seven Hills, OH 44131
Corina B
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL KDTE334GPS0 Replaced the ui. Brought core back for return. Started a cycle. Optest ok.
Near Independence, OH 44131
Corina B
Job Details: 03/02/2021
DRYER WHIRLPOOL WED4815EW1 Replaced the motor and blower wheel. Optest ok.
Near Hiram, OH 44234
Brian M
Job Details: 03/02/2021
DRYER WHIRLPOOL WED9550WW1 Installed thermostats and heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Avon Lake, OH 44012
Marie V
Job Details: 03/02/2021
DRYER MAYTAG MDE5500AYQ Replaced idle pulley. Ran unit op test ok
Near Strongsville, OH 44136
David R
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW8000BW0 "Cc questions about white residue on darker clothing and shaking in spin. No error. Does. Ran unit on high spin, normal shaking. Suspension rods test good. Gave tips on white residue with darker clothing. Went off different cycles and options to improve not having it. Making sure to use cycles with more water/agitation. Detergent usage. Can also refer to maytags website and search white residue . Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 03/02/2021
WASHER MAYTAG MVW7232HW0 "Went through tech sheet for F9E1 no drain error, followed. Tested resistance from control through harness, 20 ohms, in range. Went down by pump, took off hoses, found coin stuck and causing Drain propellers not to move. Called techline, documented. Unit in drain lockdown. Followed instructions. Let unit drain out 10 mins. Then should go back to normal. Make sure pressure hose is not kink or blocked up. Ran quick cycle. Watched. Good. Op test ok"
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/02/2021
RANGE JENN-AIR JDS9865BDP Cc unit cooktop not igniting and oven coil smoking.Found bake element with physically burned open spot. Replaced using customer supplied part. Bake test good. Found LR burner not sparking for ignition. Tried changing electrode using misc. truck stock. Still no spark. All other burners have good spark. Unit needs spark module. ; ordrng 1 12001596 (Spark module)
Near Shaker Heights, OH 44118
Jason N
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDTM404KPS "Cc unit not washing dishes and no filling with water. Ran diagnostics, found code f8e4 for overfill, 7-1 for single speed wash motor failure, and 10-2 vent wax motor electrical problem. Ran diagnostics cycle, unit stuck in drain cycle, will not advance. Same thing happening in normal wash as well. Checked float leak switch, good power and continuity. Ordering main control. ; ordrng 1 W11410066 (Control)"
Near Chardon, OH 44024
Brian M
Job Details: 03/02/2021
DRYER WHIRLPOOL WED5000DW2 Cc no tumble Found belt snapped Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace lights,opt test ok"
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replace rails,opt test ok"
Near Mentor, OH 44060
Jeff M
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHW0 Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details: 03/02/2021
REFRIGERATOR FRIGIDAIRE LFSS2312TP The grill is warped its not sitting flush to the cabinet; ordrng 1 240324409 (Grill)
Near Lorain, OH 44052
Marie V
Job Details: 03/02/2021
RANGE WHIRLPOOL WFE525S0HZ0 Cc that the clock does not shows all the way. Replaced UI. Op test ok
Near Cleveland, OH 44135
Gabriel P
Job Details: 03/02/2021
WASHER MAYTAG MVWC565FW2 Found water hose in reverse correct issue opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace rails,opt test ok"
Near Cleveland, OH 44106
Jason N
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Cc unit water tube in rear of unit is broken.Confirmed inlet filter tube is cracked at connection. Unit needs inlet water tube. ; ordrng 1 W11162040 (Inlet water filter tube)
Near Willoughby Hills, OH 44094
Jason N
Job Details: 03/02/2021
WASHER WHIRLPOOL n/a "Cc unit making noise when in wash cycleCustomer stated unit making a strange noise when its agitating, not all the time though. Found washplate free spinning, no splines left on washplate. Replaced washplate using misc. truck stock. Ran auto test and calibration. All functions normal, no abnormal noises heard. ; used 1 W10752283 (Washplate) from stock"
Near Beachwood, OH 44122
Corina B
Job Details: 03/02/2021
WASHER MAYTAG MVWC350AW1 "CC that the unit does not finish a cycle. Ran dia.F7E1 BASKET SPEED FAULT, ran manual diag Will agitate but does not spin. Basket does not spin freely. Will need a gearcase. ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed the new part op tested good.
Near Lorain, OH 44055
Marie V
Job Details: 03/02/2021
WASHER MAYTAG MHW6630HW0 Cc that the unit is not washing the clothes and that is not getting water on unit... ran diag found error code of F8E1 Valve failure F0E2 oversuds F5E2 lock failure f5e3 unlock failure. Ran auto test. Pass
Near Elyria, OH 44035
Gabriel P
Job Details: 03/01/2021
WASHER MAYTAG MVW7232HW0 "Ran diagnostics no error codes ran calibration and auto test pass ran drain and spin pass,opt test ok"
Near Cleveland, OH 44120
Corina B
Job Details: 03/01/2021
DISHWASHER MAYTAG MDB4949SHZ1 CC leaking from the left side. Ran cycle. Could not duplicate leak. Found dishwasher unlevel. Leveled unit and raised feet. Op test okay.
Near Bedford Heights, OH 44146
Jason N
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4816FW2 Cc clothing stuck under agitator.Removed clothing from agitator. Replaced agitator using customer supplied pre Id part. Ran auto test. Op test good.
Near Streetsboro, OH 44241
Jason N
Job Details: 03/01/2021
WASHER MAYTAG MVWB765FW3 Installed main control and UI console. Ran auto test and calibration.
Near Amherst, OH 44001
Gabriel P
Job Details: 03/01/2021
DISHWASHER MAYTAG MDB9959SKZ0 Cc that F9E1 is still coming up. Verified issue and found that the drain hose that connects to the garbage disposal has to travel long distance to dishwasher because of being to far away from the sinks drain and having to connect different drain hoses to reach the garbage disposal causing it to have to many loops on it and making it to not drain properly and displaying F9E1 error code. Called Chad and sent him a video of the drain hose to confirm issue and he stated that it is incorrectly installed. It would have to be shortened and properly installed to correct issue. Recommended customer to call the previous installers or a plumber to fix issue. Opt test ok. AT
Near Solon, OH 44139
Jason N
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW8000DW3 Installed clutch and rotor. Found gearcase clutch slide installed incorrectly. Corrected. Ran auto test and calibration. Op test good.
Near Solon, OH 44139
Jason N
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KBFN502EPA02 Cc unit lights out again Customer stated same lights went out as last time. Checked LEDs for bad module. Found top right module bad. Replaced using customer supplied pre Id part. Illumination returned to unit. Op test good.
Near Maple Heights, OH 44137
Corina B
Job Details: 03/01/2021
WASHER WHIRLPOOL MVW7230HW0 CC that the clothes come out wrinkled and twisted. Ran diag f0e5 Off Balance Load. Ran calibration. Advised customer to wrap laundry around agitator to make sure load is balanced. Showed husband proper way to load washer. Optest ok
Near Geneva, OH 44041
Jeff M
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW75HEFW Installed the new part op tested good.
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTM404KPS I hook the machine up too power unit tested good
Near Strongsville, OH 44136
David R
Job Details: 03/01/2021
RANGE WHIRLPOOL WFE550S0HZ1 "Replaced parts, tested. Good. Ran bake at 350. Looked at owners manual. Says page 12 The oven will take approximately 12 to15 minutes to reach 350°F (177°C) with all of the oven racks provided with your oven inside the oven cavity. Higher temperatures will take longer to preheat.. Took about 13 mins to reach 350* let customer know higher temps will take longer to preheat or reach. Unit test good. Op test ok"
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/01/2021
RANGE HOOD KITCHENAID KVUB600DSS3 "Installed fan motor. Ran fan test, all fan levels working normally. Op test good."
Near Gates Mills, OH 44040
Joe O
Job Details: 03/01/2021
WALL OVEN KITCHENAID KEBS209BSP00 "Cc: not holding temp, uneven bakingRan test bake on both ovens. Found both ovens heating equally. Cycling heat, and maintaining heat. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace control and motor fan,opt test ok No need to return back customer will install handle when it arrive,opt test ok"
Near Westlake, OH 44145
Marie V
Job Details: 03/01/2021
RANGE KITCHENAID KODE500ESS04 "Cc that the bough the unit earlier than the had to because they were told that a lot of appliances where in BO. They got the unit earlier than expected, the have been remodeling the kitchen, and when unit iwas time to install they noticed that the frame at the bottom of the unit was dented. Took pics . Also cust said that they inspected the unit as much as they could, they inspected the outside and front door but that was an area hiding very hard to find out that it was damaged until it was installed. Also the box that the unit came in was not damaged. Installers used oven cart, dolly to install unit. ; O-emld tckt"
Near Seven Hills, OH 44131
Corina B
Job Details: 03/01/2021
WASHER MAYTAG MVWX655DW2 Rather door and hinges. Optest ok.
Near Mentor, OH 44060
Jeff M
Job Details: 03/01/2021
DRYER WHIRLPOOL WED4815EW1 Installed the new part op tested good.
Near Novelty, OH 44072
Joe O
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDTE334GBS0 "Cc: intermittently not workingUnit functioning at this time. Found error code f2e1(stuck key). Stuck key test in tech sheet does not work properly with a working machine. Ran through diagnostics, found no error codes after diagnostics. Unit functioning as designed. Op test ok Took part for return."
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc that unit is leaking from filter and water got into the lights and now theres no lights on freezer as well. Inspected all water lines inside unit replaced the filter couldnt duplicate the leak at this moment , advised cust that maybe the old filter wasnt all the way in causing the leak, tested the water whit a cub many times but no leaks. Replaced freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 03/01/2021
WASHER WHIRLPOOL GST9679PB1 "Cc that washer was not proceeding with drain and spin cycle it would just stop. Verified issue tried to do a drain and spin and it would not start with cycle. Tried jumping the latch and washer started working will need to replace latch. Gave estimate to customer and said they will think about it. AT.; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"