Service History 599

We serviced a
KMHS120ESS1 KITCHENAID
Model MICRO OVEN
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2018
Found bearings in fan loud, needs fan motor, control dim needs control; ordrng 1 W10726505 (FAN MOTOR) and 1 W10726505 (CONTROL)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Brecksville, OH 44141
Corina B
Job Details: 08/31/2018
Cust showed pop, sent pic. CC that the ff is not cooling. Found the ff evap covered in ice and frost. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KDTM404ESS1 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Brian B
Job Details: 08/31/2018
Ran test cycle. Found water leaking through diverted valve . Will need new sump assembly
We serviced a
MDE5500AYW MAYTAG
Model DRYER
Near Aurora, OH 44202
Robert A.
Job Details: 08/31/2018
Found screws loosd out of baffles causing a scrapping noise, tightened, op test ok
We serviced a
110.67042600 KENMORE
Model DRYER
Near South Russell, OH 44022
Robert A.
Job Details: 08/31/2018
Found t fuse open, jumped out, ran unit, good, replaced, op test okCust to clean ventCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3390719 (THERMAL FUSE)
We serviced a
WFW9200SQA10 WHIRLPOOL
Model WASHER
Near Windham, OH 44288
Robert A.
Job Details: 08/31/2018
Found drain pump failed, water in motor, replaced, ran diognostic cycle, op test ok; 1 WPW10730972 (PUMP)
We serviced a
NTW4630YQ0 WHIRLPOOL
Model WASHER
Near Windsor, OH 44099
Robert A.
Job Details: 08/31/2018
Ran diognostics, 7-5 shifter fault, 7-6 motor fault, open winding, checked connections, good, needs motor and shifter
We serviced a
MFI12665XEW7 maytag
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/31/2018
Cc water dripping underneath fridge,found drain clogged with ice also found floor cover with ice giving customer est.steam out ice on floor and drain,opt test ok temp on freezer the lowest was 15 degrees,the ice maker wasn’t making ice explain to customer that the freezer temp had some thing to do with not making ice leave water mat, Job Cmpltd
We serviced a
WDT730PAHZ0 whirlpool
Model dishwasher
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/31/2018
Cust just took ownership of house on Sunday. Dishwasher is still covered under warranty called SM and said that we will get it covered. CC that the unit leaks on the lt hand side. Advised cust to make sure the rails are pushed back. Optest ok. ; Job Cmpltd
We serviced a
KSCS25FJSS01 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/31/2018
CC that there is no water or ice coming out. The unit is not on the tile and there is a 1/2” drop. Have a correct shut off and copper line. ; ordrng 1 WP2199840 (housing 9552)
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Westlake, OH 44145
Brian B
Job Details: 08/31/2018
Replaced main board, led board, and UI board. Did not receive pantry UI, tech entered wrong part #.. part received was a charcoal filter. Pantry board not needed at this time. Machine working properly with other boards. Job Cmpltd
We serviced a
NTW4501XQ0 amana
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details: 08/31/2018
Replaced lid lock. Cleared codes, ran auto test, and drain and spin. Op test ok, Job Cmpltd
We serviced a
WFG320M0BW2 Whirlpool
Model Range
Near Willowick, OH 44095
Brian M
Job Details: 08/31/2018
Cc of flames are to high Adjusted flames OP TEST O
We serviced a
NTW4611BQ1 Amana
Model Washer
Near Willoughby, OH 44094
Brian M
Job Details: 08/31/2018
Verified cc unit not operationalReplaced controlRan calibrationOP TEST OK
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 08/31/2018
Cc of water leak Cleaned up the little amount of water that got onto floor Found drain hose laying outside of sink Placed and zipped tied hose into place OP TEST OK
Near Westlake, OH 44145
Paul P.
Job Details: 08/31/2018
Kitchenaid Refrigerator Tested refrigerator, found inlet pressure high enough to cause valve chatter. Per service pointer W10790000A, office to order kit W10786952. Also, filter plate and cover to be ordered by office, has minor damage from water pressure issue. Also, right door
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Avon, OH 44011
Chad P.
Job Details: 08/31/2018
Customer complaint of freezing in ff section, confirmed temps were 2 frz and 22 ff, thermistor ohmed at 7k 50degrees, ordering control and thermistor with cover; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX) and 1 W11256504 (COVER),
We serviced a
WFE540H0AW Whirlpool
Model Range
Near Avon Lake, OH 44012
Corey L.
Job Details: 08/31/2018
Customer complaint in bake it takes super long to preheat then does not hold temp, confirmed found bake element busted, unit needs new bake element; ordrng 1 W10779716 (elmnt-bake 55.77)
We serviced a
KEBS107SSS00 KITCHENAID
Model WALL OVEN
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/31/2018
Installed new broil element , op test good ; Job Cmpltd
We serviced a
JCD2395WES01 JENN-AIR
Model REFRIGERATOR
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/31/2018
Installed new control and ice door motor, op test good
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Solon, OH 44139
Dan H
Job Details: 08/31/2018
Customer complaint of loud noise, confirmed, found bearings worn out, installed new bearing, op test good ; used 1 W10435302 (BEARING)
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 08/31/2018
Installed new evaporator fan motor and control, op test good ; Job Cmpltd
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/31/2018
Replaced light switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
KWCU465SSS kitchenaid
Model hood
Near Brecksville, OH 44141
Corina B
Job Details: 08/31/2018
CC that the motor turns on only on low. Found the motor is seized. Will need a new motor. Job Cmpltd
We serviced a
253.68824010 KENMORE
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/31/2018
Replaced evaporator fan. All tested ok.; Job Cmpltd
We serviced a
GTWN4250D1WS GE
Model Washer
Near Independence, OH 44131
Corina B
Job Details: 08/31/2018
CC that the unit is loud when it’s in a spin cycle. Ran a drain and spin and found the gearcase bearings are bad. Will need a new gearcase ; ordrng 1 WH02X10265 (ring split.) and 1 WH07X10019 (drive pulley) and 1 WH2X1193 (HUB) and 1 WH38X10019 (shaft and tube asm)
We serviced a
JSC24C8EAM00 JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/31/2018
Could not find issue with unit. Did make adjustment to icemaker. Tested ok. No errors.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/31/2018
Found plug missing from the door. Ordered plug. ordrng 1 W10830984 (PLUG)
We serviced a
KUDP01FLSS0 kitchenaid
Model dishwasher
Near Amherst, OH 44001
Brian B
Job Details: 08/31/2018
Machine is a 2002 model. Found machine full of clean water. Pressed cancel pad, machine drained out. Found small drip on water line connection to valve . Fitting cannot be tightened any more. Replaced water line drum surplus stock with flexible dishwasher line. Ran machine, found leaking from side funnel. Pulled machine out and removed funnel. Used silicone to seal gasket. Reinstalled machine. Ran test cycle. Op test ok.; used 1 4396897RW (FLEXLINE) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/31/2018
Found gear case leaked oil which got into shifter and shorted control. Needs GEARCASE, shifter and control. ordrng 1 W10913953 (SHIFTER) and 1 W11035751 (GEARCASE) and 1 W11116590 (CONTROL)
We serviced a
MVWX655DW1 maytag
Model washer
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 08/31/2018
CC that the unit is always unbalanced and the lid lock turns off and on when not on. Ran diag no codes. Leveled the basket. Ran a calibration. Ran a rinse and spin with 6 bath towels, cycled and finished. Ran an off balance load, cycled and finished. Optest ok. ; Job Cmpltd
We serviced a
WTW7000DW3 whirlpool
Model washer
Near Fairport Harbor, OH 44077
Corina B
Job Details: 08/31/2018
Cust showed pop, sent. Replaced the water valve. Optest ok. ; Job Cmpltd
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 08/31/2018
Installed control Ran calibrationOP TEST OK
We serviced a
WTW8500DC0 Whirlpool
Model Washer
Near Madison Township, OH 44057
Brian M
Job Details: 08/31/2018
Cc that basket is locked up Found unit able to agitate but locks up at spin Know issue is for shifter coil [motor stator ] to go bad and blow the control board portions Needs motor stator and control board Customer does not want to repair at this time
We serviced a
WRF560SEYM05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Paul P.
Job Details: 08/31/2018
Tested refrigerator, door seal and thermistor gets all good. Spoke to Shawn about common causes for buildup=drain issue. Repaired drain at duckbill, removed debris. Refrigerator now operating properly. Set down mitigation mat.; Job Cmpltd
We serviced a
KFIS29PBMS00 kitchenaid
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/31/2018
Found machine at room temp in both compartments. Compressor noisy. Checked pressure on high and low side while in diag step 4-5.. low side at 20” vac, high side was 250 psi. Air and moisture in system. Used glasses and black light to search for leak in system. Could not find; Job Cmpltd
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 08/31/2018
ustomer complaint washer will not move past wash cycle, ran diagnostics found f8e1 long fill no fill, started water valve service tests, found hot water valve closed, opened valve, water now entering unit, cleared code; Job Cmpltd
We serviced a
JSC24C8EAM00 Jenn-Air
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/31/2018
Replaced evap and drier. Charged to spec. Op test ok. Advised 24 hrs for normal operations to resume. ; Job Cmpltd
We serviced a
GZ25FSRXYY2 whirlpool
Model refrigerator
Near Lorain, OH 44052
Gabriel P
Job Details: 08/31/2018
Found drain clogged with ice steam out found air leak on gasket and is torn, ordering gasket for customer ; ordrng 1 WPW10714545 (gasket-fip)
We serviced a
WDF750SAYM0 whirlpool
Model dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2018
Cc dispenser using all rinse in one day,and is leaking in the back,found leak from sump pump seal,ordering new and dispenser
We serviced a
11066002010 kenmore
Model dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2018
Open dryer replace idler pulley and lube zoom spout the shaft and rollers,opt test ok; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Cleveland, OH 44102
Brian B
Job Details: 08/31/2018
Replaced doors.. used steamer to form gaskets. Set control, op test ok. ; Job Cmpltd
We serviced a
MGDC700VW0 Whirlpool
Model Dryer
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/31/2018
Found worn idler pulley, and faulty door switch. Replaced idler pulley and door switch from truck stock. Lubricated roller supports. Ran dryer for cycle on heating, working properly.; used 1 279640 (PULLEY-IDLER), and 1 WP3406107 (SWITCH)
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/31/2018
Customer complaint unit won’t drain out and lid lock light just blinking, reset the unit, lid lock light is off, lid lock good through service test, started drain and spin, unit drained and spun but when started high speed spin with full load gears were slipping and grinding, unit needs new gearcase assembly; ordrng 1 W11255272 (GEARCASE)
We serviced a
WTW4800XQ0 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 08/31/2018
Customer complaint banging on sides and bleach tray fell out, found suspension rod front left had popped out of holder, springs are all extremely worn, unit needs suspension kit, also the tub ring that was damaged from suspension breaking; ordrng 1 W10780048 (suspension) and 1 WPW10192089 (bleach disp assy) and 1 WPW10215108 (tub ring)
We serviced a
MVWX655DW1 maytag
Model washer
Near Concord Township, OH 44077
Corina B
Job Details: 08/30/2018
CC that the unit does not spin. Found the hub not engaging. There were coins in between the washplate and basket. Cleared the coins inside the basket. Replaced hub from surplus t/s. Optest ok. ; used 1 W10528947 (HUB 26.16) from stock, Job Cmpltd
We serviced a
ART348FFFS00 whirlpool
Model refrigerator
Near Cleveland, OH 44107
Brian B
Job Details: 08/30/2018
Replaced temp sensors. Set controls. Op test ok.; Job Cmpltd
We serviced a
TPS24BPDABS GE
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 08/30/2018
Customer complaint that unit is leaking, found pin hole in water line, removed leaking portion of water line, reconnected with guess fitting, op test good ; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu)
We serviced a
WTW5590DSQ0 WHIRLPOOL
Model WASHER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 08/30/2018
Found lid lock and dogs failed. Unable to locate dogs. Installed lid lock. Need to order dogs. ; ordrng 1 80040 (agitator dogs), used 1 WP8318084 (SWITCH)
We serviced a
ARB2259CC Amana
Model Refrigerator
Near Cleveland, OH 44111
Corey L.
Job Details: 08/30/2018
Removed older drier from unit, check for restrictions, found cap tube restricted, spoke with senior techs for extra test techniques, soldered a 1/4 short copper line to cap tube put 1oz of refrigerant in cap tube looking for some sort of frost on evap, no frost present, unit is restricted in the cavity, unit cannot be repaired
We serviced a
MAYTAG WASHER
Model MHWE500VP00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 08/30/2018
Found unit getting af35 ( pressure switch out of range). Cleaned out pump no good. Needs pressure switch and hose ; ordrng 1 WPW10004260 (hose) and 1 WPW10249845 (switch-wl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 9/6 THU !,
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/30/2018
User interface flickers during one cycle and then shuts down completely and then reboot both user interface and main control is required to properly repair the machine estimate only; ordrng 1 WP8182695 (CONTROL ) and 1 WP8182785 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/30/2018
Thermal fuse was open. Replaced fuse from truck stock. All tested ok. Vent is semi rigid and clear of debris.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
Customer is going to call Whirlpool and get the authorization number for us to come back out and finish the repair while I was there though. I found that the oven has a temperature range over 100° outside of the target temp; ordrng 1 WPW10181986 (SENSOR ) and 1 W11122542 (CONTROL ), saved tckt
We serviced a
WRS325FDAB06 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Paul P.
Job Details: 08/30/2018
ustomer stated sporadic/slow ice production. Tested ice maker, found motor at higher than normal ohm reading. Also, on second test, ice maker locked up and stopped, then started again. Broken/worn gear in ice maker, office to order ice maker. Set down mitigation mat.; ordrng 1 WPW10300022 (icemaker)
We serviced a
KBSD608ESS00 KITCHENAID
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/30/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, Freezer section temperature at 9 degrees, control panel is flashing over temperature alarm, reset control, no change, unit needs new control board ; ordrng 1 WPW10200659 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Bleach dispenser and soap dispenser overfilling causing machine to leak on the floor needs new set of water valves; ordrng 1 W10853723 (VALVE LOG), schdld next appmnt for 9/6 THU 12-5
We serviced a
KENMORE DRYER
Model 110.62922100
Near Chardon, OH 44024
Robert A.
Job Details: 08/30/2018
Found belt broken, replaced, op test okCust has a plastic accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Vent should go outside; used 1 341241 (BELT1540) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW
Near Willowick, OH 44095
Jeff M
Job Details: 08/30/2018
The unit isn’t shifting correctly but after 3 tries to shift to agitate it will work and same when trying to spin the unit needs a new actuator and control ; ordrng 1 W10480261 (cntrl-elec) and 1 WPW10006355, schdld next appmnt for 8/29 WED 8-12,
We serviced a
WHIRLPOOL DRYER
Model LDE412
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW11544EW1
Near Jefferson, OH 44047
Jeff M
Job Details: 08/30/2018
Lid lock was broken replaced with truck stock unit tested good; used 1 W10838613 (LATCH) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBT1
Near Concord Township, OH 44077
Jeff M
Job Details: 08/30/2018
, I inspected the dishwasher took the bottom panel off inspect the motor everything appeared to be fine no signs of leaking. Ran the unit for 20 mins op tested good ;
We serviced a
106.8562982 kenmore
Model refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 08/30/2018
CC that the unit not cooling in the ff. Fz -6 ff 43. The thermostat was set at the coldest setting. Found the temp in the ff 43* will need a thermostat. ordrng 1 WP4317800 (thermostat 10061)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details: 08/30/2018
Note scratches in floor Installed rt ff door, bins and name plate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found door hitting vent cover, corrected cover, tested several times, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 08/30/2018
, Ran unit, no air flow to outside, venting crushed behind unit, suggest replacing foilventing with metal venting and cleaning vent to outsideOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd, s
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/30/2018
Glides on both sides are damaged from frost build up and door switch will not retract. Office to order glides and door switch.; ordrng 1 WP12466115SP (light switch) and 2 WPW10120018 (slide rail (frz))s,
We serviced a
WRR56X18FW02 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Dan H
Job Details: 08/30/2018
Customer complaint that unit is not cooling, temperature at 50 degrees, Found evaporator frozen solid, cleared evaporator , found evaporator thermistor terminals corroded, installed new thermistor, op test good
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 08/30/2018
Customer complaint of loud grinding noise, customer does not have proof of purchase, ran entitlement for purchase date, found cam gears rubbing each other, installed new cam and pulley, op test good ; used 1 W10721967 (PULLEY)
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
User interface not responsive. Main control is receiving 120vac but interface is not receiving 5vdc from main. ; ordrng 1 W11201274 (CONTROL)
We serviced a
WFG770H0FZ0 whirlpool
Model range
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Found intermittent ignition on oven. Spark not reaching Ignitor tip. Will need new Ignitor and spark harness. Job Cmpltd
We serviced a
WRF560SEYB02 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Customer had already fixed icemaker arm issue. Everything tested ok. Put mitigation mat under refrigerator
We serviced a
WED8740DW1 whirlpool
Model dryer
Near Bay Village, OH 44140
Brian B
Job Details: 08/30/2018
Machine not heating. Found open heater. Removed front and drum. Replaced heater from t/s. Cleaned out blower housing. Ran test cycle, op test ok.; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd
We serviced a
WFE770H0FZ1 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Unit was smoking. Found bake element was up against the bottom of the compartment from not being installed correctly. Corrected mounting issue of bake element. All tested ok.; Job Cmpltd
We serviced a
WMH73521CS5 WHIRLPOOL
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 08/30/2018
Installed interlocks and control. Op test ok. ; Job Cmpltd
We serviced a
WGD6400SW1 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 08/30/2018
Installed idler. Op test ok
We serviced a
CWE5800ACB WHIRLPOOL
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/30/2018
Preheated oven and let heat cycle. Found unit failing to heat after a few heat cycle. Relay on control is failing. Needs control replaced.
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the washer is leaking and has a chemical smell. Checked under the washer, no water. Ran a rinse and spin, no leaks. advised cust the only chemicals going into the unit is detergent, fabric softener or bleach. Optest ok. ; Job Cmpltd
We serviced a
WMH32519FW1 whirlpool
Model microwave
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that the unit is not heating. Found the magnetron is buzzing. Will need a new magnetron. Checked cap transformer and diode, good. ; ordrng 1 WPW10693025 (magnetron)
We serviced a
WHIRLPOOL DRYER
Model WED8500BW
Near Eastlake, OH 44095
Jeff M
Job Details: 08/30/2018
Units not drying properly I did find a little bit a lint buildup inside the machine. Fencing towards the outside was good. Sensor harness resistors are open needs new sensor harness; ordrng 1 WP3406653 (HARNESS ), schdld next appmnt for 9/6 THU 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Willoughby, OH 44095
Jeff M
Job Details: 08/30/2018
, Installed new part unit op tested good ;
We serviced a
MAYTAG WASHER
Model C7185030
Near Orwell, OH 44076
Arthur V
Job Details: 08/30/2018
Talked to Ed at techline. Per use and care guide the only cycle that uses bleach is the sanitize with oxy cycle. Or whites cycle. This unit does not have a whites cycle but instead a sanitize cycle. No other cycles use bleach. ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Arthur V
Job Details: 08/30/2018
Found unit has one error code. F5e2. Which is a lid lock error. Cleared code and tested no good. Needs door latch. Replaced with truck stock. Op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Nelson Township, OH 44231
Robert A.
Job Details: 08/30/2018
Found valve not sealing, water constantly dripping in unit, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 9/5 WED !,
We serviced a
WFG320M0BW0 Whirlpool
Model Range
Near Parma, OH 44129
Brian M
Job Details: 08/30/2018
Checked oven door, found cross brace, handle, bracket support screws and handle screws may be compromised due to bearing the weight of the glass separating. Also, service pointer W10878790 for separation of glass. Office to order cross brace, 2 mounting screws, handle and kit #W10883496. Please see notes for shipping address.; ordrng 1 W10883496 (brkt-mntg) and 1 W11105179 (hndle-door) and 2 W11206744 (SUPPORT SCREW)s and 1 W11211504 (CROSS SUPPORT) and 2 WP3400832 (screw)s
We serviced a
KUIC18NNXS2 Kitchenaid
Model Ice Maker
Near Cleveland, OH 44107
Corey L.
Job Details: 08/30/2018
Customer complaint not making ice, confirmed compressor not running, tested compressor, compressor is good, start device failed, replaced with ts start dev, op test good, advised customer to allow about 72 hours for ice bin to fill; used 1 8201786 (STARTER 71.55) from stock
We serviced a
DU948PWPB2 whirlpool
Model dishwasher
Near Cleveland, OH 44118
Corina B
Job Details: 08/30/2018
CC that there is no water going into the dishwasher. Checked the water valve, have 120 volts to the valve, will need a new valve
We serviced a
WFW94HEXW0 whirlpool
Model wash/dry combo
Near Avon, OH 44011
Gabriel P
Job Details: 08/30/2018
Cc stop working error code f6e1 missed communication between ccu and mcu check drive system for worn components,check door switches verified continuity between ccu acu m13 and ms2 needs control and motor control, Job Cmpltd
We serviced a
KDTE504DSS0 kitchenaid
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/30/2018
Ran auto test ,stay looking underneath to look for a leak some where,expand my arm far back underneath to fill water on floor nothin all dry I know from first visit the bottom grill the insulation was soaking wet I ask customer to leave it outside so it will dry the issue was that the drain hose wasn’t in all the way so fix that issue came in today ran 10 minute cycle watch it no leaks I did raise up legs little bit more
We serviced a
WTW5000DW1 whirlpool
Model washer
Near University Heights, OH 44118
Corina B
Job Details: 08/30/2018
CC that it stays on sensing. Ran diag F0E2 – OVER SUDS CONDITION DETECTED, F8E1 – NO FILL, LONG FILL. Ran manual test found the cold water was turned off. Turned water back on. Ran a normal wash. Advised cust to use 1-2 tablespoons of he detergent. Optest ok. ; Job Cmpltd
We serviced a
WFE525S0HS0 whirlpool
Model range
Near Westlake, OH 44145
Brian B
Job Details: 08/30/2018
Ran entitlement, verified dop. Found cord and terminal block burned out . Replaced terminal block from surplus stock. Purchased cord locally. ; used 1 W10245259 (TERM BLOCK ) from stock,Job Cmpltd
We serviced a
WHIRLPOOL DRYER ELE
Model WED5000DW2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/30/2018
Ran unit, unit heating, watched unit cycle, unit just stopped, found l2 missing from outlet, waited 5min, power returned, ran unit again, power dropped out again, need an electricion to correct; Job Cmpltd
We serviced a
JS42PPFXDA JENN-AIR
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 08/30/2018
Found foam blocking condenser. Removed foam. Door switches not turning off lights. Toggled switches and got them working but they will need to be replaced. Unscrewed bulbs so they cannot stay on. ; ordrng 1 67001368 (switch- li)
We serviced a
KFCP22EXMP5 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/30/2018
Drain was iced over from being clogged. Replaced drain grommet with p trap drain from truck stock. Part is covered under special project S38253. .; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WFW8300SW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not unlock, door locks, unit does not start any cycle, control is recieving 120vac , unit needs new control, WPW10525351 (cntrl-elec)
We serviced a
WGD8300SW2 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44127
Dan H
Job Details: 08/30/2018
Customer complaint that door will not stay shut, found latch broken, installed new latch, op test good ; used 1 279570 (LATCH)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Edgewood, OH 44004
Arthur V
Job Details: 08/30/2018
Replaced lid lock and water valve op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mantua, OH 44255
Robert A.
Job Details: 08/30/2018
Removed a button from felt bearing, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLS22KWMS5
Near Aurora, OH 44202
Robert A.
Job Details: 08/30/2018
Found i/m stuck at 9oclock, making a clicking noise, replaced, cycled and filled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, , Job Cmpltd,