Service History 599 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Aurora, Ohio 44202

Brian M

Job Details: 05/15/2023

Cc unit not starting Ran auto test no errors Ran auto test to completion no issues found Ran test cycle using tough selection unit is functioning properly

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE00

Near Brooklyn, Ohio 44144

Angel

Job Details: 05/15/2023

Cc that unit is making a sound when its running. Unit was in defrost mode so I opened up door and waited for unit to start up unit sounded perfectly fine did show her in the owners manual all the different sounds she can hear coming from these units. Could not duplicate issue customer stated if she hears the sound again she will try to record opt test good.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Solon, Ohio 44139

Corina H

Job Details: 05/15/2023

CC that the unit is not heating. Started the unit at 350*. Waited 20 minutes. Heated to 350*. Advised Cust to wait 10-15 minutes after the buzzer. Did show customer how to calibrated the oven. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 05/15/2023

CC that the u it will not spin the clothes out. Confirmed. Found the drain hose laying in the floor drain. Advised Cust needs to be 39 above ground. Raised it to the sink. Started a drain and spin. Leveled the washer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Cleveland, Ohio 44118

Bill

Job Details: 05/15/2023

"Cc code flashing and have to manually drain and spin. Ran diagnostics on unit found 2 codes f8e1 valve failure and f5e2 lock failure. Cleared codes ran an diag auto test. Passed test, no new codes. Ran a drain and spin with extra rinse cycle could not duplicate error code. Explained everything to customer, and gave an estimate on repairs if unit fails again.; ordrng 1 W11550672 (Control) and 1 W11458150 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 05/15/2023

"Replace pump,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Strongsville, Ohio 44149

Marie V

Job Details: 05/15/2023

"Cc that the unit had a ice stuck and it looks like it melted but, theres a lot of water dripping from dispenser. Confirmed, water is coming from ice dispenser. Took ice maker off found lots of ice stuck on ice maker and water all over. Also return for ice maker is clogged up called , Called whirlpool tech line spoke to Travis. 48 hours to review."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 05/15/2023

"Cc unit not heating and not starting Found heater short to ground and thermostat open gas thermal fuse open Replaced using truck stock OP Test Ok ; used 1 279838 (ELEMENT), 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Streetsboro, Ohio 44241

Brian M

Job Details: 05/15/2023

"Cc unit not moving Found timer seized Needs timer and knob ; ordrng 1 WE04X24550 (timer) and 1 WE01X24552 (knob main asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Strongsville, Ohio 44149

Angel

Job Details: 05/15/2023

Cc that unit is leaking around door mostly from the left side. Ran unit to verify no leaks but did noticed there was powered pods stuck in dispenser most likely causing over suds gave customer some of the test Packages we have and I still replaced both bottom door seal and tub seal anyways tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, Ohio 44022

Bill

Job Details: 05/15/2023

"Changed Ui, tested opt test good."

We serviced a

GE RANGE

Model JGBS66REK4SS

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 05/15/2023

"Cc: back burners not ignitingFound electrode in igniters came out of porcelain. Cannot seat electrode. Needs igniter harness; ordrng 1 WB18X31472 (electrodes & harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Amherst, Ohio 44001

Marie V

Job Details: 05/15/2023

"Cc that the unit is not washing like it used to and is making a noise. Ran auto test can hear unit sounds like is trying to agitate but is not, and same with spinning. Tilted unit and is full of oil all over. Will need new , gearcase, motor, cam , belt and agitator. Cust will buy new; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10832724 (Motor) and 1 W10846191 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Geneva, Ohio 44041

Dan

Job Details: 05/15/2023

"Customer complaint of error code, unit is flashing f9e1(long drain) error code, drain pump is working, found filter basket clogged, cleared , op test good"

We serviced a

KENMORE RANGE

Model 790.7061321

Near Bedford, Ohio 44146

Corina H

Job Details: 05/15/2023

Replaced the control. Heated oven. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near Highland Heights, Ohio 44143

Jason N

Job Details: 05/15/2023

Cc unit leaking from right corner of doorFound upper right side of tub gasket dimpled/warped inward. Replaced tub gasket using customer supplied pre Id part. Ran wash test for 10 minutes and checked for leaks. No leaks found. Op test good.

We serviced a

MAYTAG WASHER

Model MHWE300VW13

Near Mentor, Ohio 44060

Jason N

Job Details: 05/15/2023

"Cc unit continually filling with water Found small trickle of cold water continually running into unit from dispenser. Inlet valve is not sealing/closing fully. Inlet valve will need replaced. Customer declined repair at this time, will think about it. Estimate only. ; ordrng 1 WPW10289387 (Inlet valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Chardon, Ohio 44024

Joe O

Job Details: 05/15/2023

Cc: freezer bin stuckFound bin went off track and was wedged. Got bin unstuck. Op test ok

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Lakewood, Ohio 44107

Manny

Job Details: 05/15/2023

"Cc unit not starting, verified and unit humming, took apart and found debris wrapped around motor, removed debris, ran test good, advise customer that if this happens again motor would have to be replaced, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, Ohio 44030

Dan

Job Details: 05/15/2023

"Customer complaint of grinding noise, confirmed, found cam grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Chardon, Ohio 44024

Joe O

Job Details: 05/15/2023

Installed valve. Tested. Water pressure still high. Advised customer pressure too high. Need pressure to unit adjusted. Op test ok

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Chardon, Ohio 44024

Joe O

Job Details: 05/15/2023

"Cc: humming, freezing in drawerFound ff fan not running. Found ice maker fan rubbing housing. And moisture build up around ff evap fan. Needs evap tower kit, ice maker fan, and update moduleModule out of stock. Office to reschedule ; ordrng 1 WR49X32042 (Tower kit) and 1 WR98R4546322 (Update module) and 1 WR60X36825 (Ice maker fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Columbia Station, Ohio 44028

Angel

Job Details: 05/15/2023

Cc that unit is heating sometimes. This is a spark igniter so I checked i. The warming drawer and unit it had metal cookie sheets stored inside which could cause the spark to spark on the cookie sheets instead of the burner. Tested unit and it sparked right away with no issue turned it off and started again with no issues so I let get to 350* to make sure it will get to temp and reignite and it did checked temps and it was holding at 357* which is perfect waited about 5mins to test again and it started just clicking so waited for it to cool down removed burner cover and checked igniter and I found igniter screws loose retightened them reinstalled everything tested unit again opt test good. Recommended customer not to stack the drawer with metal pans or cookie sheets to avoid issue as of now unit is working perfectly fine.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, Ohio 44055

Angel

Job Details: 05/15/2023

Cc that unit was making a loud noise when running tested unit and could hear change. Looked inside drum and there was a nickel dime and penny stuck between seal and bulk head removed them tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Maple Heights, Ohio 44137

Corina H

Job Details: 05/15/2023

"CC that there is a loud noise when the spin cycle is done. Ran diag no codes. Ran a manual spin and agitate no noise. Started a drain and spin, found the cam squealing. Replaced the cam and belt from t/s. Ran a drain and spin, no noise. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Shaker Heights, Ohio 44120

Bill

Job Details: 05/12/2023

"Cc door would not unlock. Confirmed cc door did not unlock, unplugged unit for about 3 min plugged back in door unlocked. Ran diagnostics found error code f3e1 water level system error, f5e2 door lock error, f8e3 overflow condition, f0e1 load detected during clean cycle. Cleared codes ran diagnostics test cycle, passed test. No new error codes. Problem was most likely caused from over suds and over loading unit.; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, Ohio 44060

Dan

Job Details: 05/12/2023

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), 1 W10890131 (Lokring), and 1 Tjaf1200 (Lokring) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mentor, Ohio 44060

Joe O

Job Details: 05/12/2023

Cc: loud operationRan diagnostics test cycle. Found no abnormal noises. Unit functioning as designed. Op test ok

We serviced a

GE REFRIGERATOR

Model PSB48YSKBSS

Near Painesville, Ohio 44077

Dan

Job Details: 05/12/2023

"Installed new control and both fresh food section door switches, op test good , transformer was not needed ; used 2 WR23X23883 (Switch) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 05/12/2023

"Found latch not reading door close need latch customer will not fix ; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 05/12/2023

"Replace pump,found no leak opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 05/12/2023

Snap gasket in and steam gasket and lube it opt test ok

We serviced a

KITCHENAID RANGE

Model KSEG950ess5

Near Olmsted Township, Ohio 44138

Manny

Job Details: 05/12/2023

"Cc unit staying on after pressing cancel, verified and found codes f0e1 for control issues, F2E1 for key stuck and f2e0 for keyboard disconnected. Tried canceling the diagnostics and cancel key not working now, Unit needs board and console; ordrng 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec)"

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Perry, Ohio 44081

Dan

Job Details: 05/12/2023

"Customer complaint that unit is not working, confirmed, reset control, unit powered up, started normal wash cycle, unit filled and began washing, op test good"

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Olmsted Falls, Ohio 44138

David R

Job Details: 05/12/2023

Replaced valve assembly w/ funnel head and clamps. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 05/12/2023

"Cc not going through cycles. Could not verify cc, ran diagnostics auto test. Opt test good. No error codes."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Aurora, Ohio 44202

Brian M

Job Details: 05/12/2023

Installed glass and door handle Customer only got 1 door OP Test Ok

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near South Euclid, Ohio 44121

Bill

Job Details: 05/12/2023

"Cc gas smell, confirmed cc turned gas on could smell a small amount, customer stated that the plumbers gas sniff hit on the duct work. Took unit apart and tested all gas line connections, didnt find leaks. Ordered a new gas valve. Follow up scheduled for 5/19; ordrng 1 W11646258 (Gas valve)"

We serviced a

GE REFRIGERATOR

Model Gfss2hcycss

Near Bainbridge Township, Ohio 44023

Brian M

Job Details: 05/12/2023

"Cc unit not displaying ui and beeping Needs ui and control ; ordrng 1 WR55X10981 (control customer asm) and 1 WR55X10982 (board asm temp contr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTST3

Near Strongsville, Ohio 44136

David R

Job Details: 05/12/2023

"Replaced water valve. Tested, good. All components working. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, Ohio 44134

David R

Job Details: 05/12/2023

"Replaced valve assembly and water level sensor. Ran diagnostics, all test good. Ran normal cycle, good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Solon, Ohio 44139

Brian M

Job Details: 05/12/2023

"Installed panel, panel had plate installed"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, Ohio 44125

David R

Job Details: 05/12/2023

"Cc unit not spinning correctly. Ran through diagnostics, felt hot water when cold water is suppose to be activated. Found hot/cold reversed. Hot water was the only one hooked up, no cold water valve by unit. I corrected Hot to correct valve. Customer will need a plumber to correct and put on a new cold water valve to house. Customer will need to change to new water valve hoses, customer will need to also level unit out. Unit itself is good, customer will need to rectify problems. Unit is good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield, Ohio 44143

Corina H

Job Details: 05/12/2023

Replaced the back panel. Office to reschedule for the door; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZSHB5

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 05/12/2023

"CC that the unit is not cooling. Confirmed. Checked the heater, good. Checked the bimetallic, good. The thermostat is not turning off. Found the thermostat not going into a defrost.part is nla. ; ordrng 1 5303300027 (Control)"

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS20

Near Mentor, Ohio 44060

Joe O

Job Details: 05/12/2023

Installed controls. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma Heights, Ohio 44130

Manny

Job Details: 05/12/2023

"Cc unit not draining , verified and found codes f9e1 for long drain, FAE4 for diverter, unit needs sump pump replace, customer will not proceed with the repair. ; ordrng 1 W11416363 (Pump motor)"

We serviced a

WHIRLPOOL WALL OVEN

Model JJW3430DB01

Near Parma, Ohio 44134

Gabriel P

Job Details: 05/12/2023

"It keep showing stuck key gave estimate for panel he will not fix ; ordrng 1 W11236889 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, Ohio 44137

David R

Job Details: 05/12/2023

"Replaced motor, good. Customer said a new problem is happening, striker is not staying in place on lid. Found lid that holds the strike in place is broken. Ordering lid, strike and latch. ; ordrng 1 W11413336 (Lid) and 1 W11457841 (Strike) and 1 W11394572 (Latch)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lyndhurst, Ohio 44124

Bill

Job Details: 05/12/2023

"Cc lid broken, confirmed cc lid was broken. Changed lid with new lid that was shipped. Opt test good"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Beachwood, Ohio 44122

Bill

Job Details: 05/12/2023

"Cc noise during operation, confirmed cc, pulleys starting to freeze. Gave quote, was given the go ahead for repairs. Replaced and oiled pulleys tested unit opt test good.; used 1 WP691366 (Idler), and 2 WPW10314173 (Pulley) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, Ohio 44128

David R

Job Details: 05/12/2023

"Cc unit banging around. Pushed down on tub, bouncing everywhere. Bad suspension rods. Ram diagnostics, all other components working, good. Ordering suspension rods; ordrng 1 W10780045 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, Ohio 44146

David R

Job Details: 05/12/2023

"Replaced icemaker, valve good. On old icemaker the nail arm was bent off. Replaced on new icemaker. Also found dripping for water shutoff. Let customer kin and advised plumber to have checked out. Unit cycled and called for water. Good. Op Test Ok."

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS20

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 05/12/2023

"Replace blower,and control then put unit back in place opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Cleveland, Ohio 44109

Manny

Job Details: 05/12/2023

"Cc u it not getting cold water, verified and found fill hoses reversed at the valve, corrected water hoses, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, Ohio 44012

Angel

Job Details: 05/12/2023

Replaced timer unit will heat in low or medium but not high looks like the temp switch is bad causing unit not to heat and if you go back and forth between low and medium sometimes the medium will not work. When I was testing the timer last time thats why it was giving me wrong readings when ohming out the timer. Called office spoke with AP and we will use timer money to order temp switch. ; ordrng 1 W11501315 (Temp switch)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near North Olmsted, Ohio 44070

Marie V

Job Details: 05/12/2023

"Cc that unit does not works. Confirmed, found thermal fuse open. Replaced from T/S. Verify air flow outside is good. Op test ok; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rock Creek, Ohio 44084

Jason N

Job Details: 05/12/2023

"Cc unit not washing clothes Ran diagnostics, found code f7e6 for motor fault. Found unit not switching to agitation in test cycle. Replaced shift actuator using customer supplied pre Id part per service pointer W11531483. Ran auto test and calibration. All functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rocky River, Ohio 44116

Marie V

Job Details: 05/12/2023

"Replaced damper motor, it opened it self , no noises. Op test ok"

We serviced a

MAYTAG STACK W/D

Model MGT3800XW1

Near Westlake, Ohio 44145

Angel

Job Details: 05/12/2023

Replaced agitator assembly tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Painesville, Ohio 44077

Jason N

Job Details: 05/12/2023

Cc unit ice maker stopped workingChecked freezer door harness for broken wiring. Confirmed 3 broken wires. Unit will need freezer door replaced. Advised customer a new door may take 4-8 weeks for delivery and that they will need to call the office to schedule the install once they receive the door. ; ordrng 1 LW11037733 (Dor-fip)

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW0

Near Painesville, Ohio 44077

Jason N

Job Details: 05/12/2023

"Cc unit is making a loud squeaking noiseFound noise is originating from belt idler pulley. Replaced belt idler pulley using truck stock part. Lubricated support rollers. Ran dryer cycle, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mentor, Ohio 44060

Jason N

Job Details: 05/12/2023

"Cc unit stopped in mid cycle, lights flashingFound unit flashing f9e1, lid Id locked and water remains in tub. Checked under unit, found broken blue wire to drain pump. Repaired broken wire and ran drain and spin. Unit drained out water and advanced to spin. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Wickliffe, Ohio 44092

Joe O

Job Details: 05/12/2023

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

GE WASHER

Model GTW330ASK4WW

Near Rocky River, Ohio 44116

Marie V

Job Details: 05/12/2023

"C that unit is leaving clothes wet at the end of the cycle. Tested unit, no error codes, tilted unit and found lost of oil leaking from gearcase, theres oil all over components, took pics and showed cust. Unit runs but spin is not correct. Will need to be replaced. Cust will buy new.; ordrng 1 WH03X33729 (Gearcase) and 1 WH49X25376 (Motor) and 1 WH03X32218 (Motor pulley) and 1 WH03X30517 (Shifter) and 1 WH01X27538 (Belt) and 1 WH43X30957 (Agitator) and 1 WH03X32097 (Cam) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairview Park, Ohio 44126

Angel

Job Details: 05/12/2023

Cc that unit was vibrating a lot. Ran a spin with some sheets he had in the washer and the washer was vibrating more than usual found that tub was slanted forward to much so I leveled unit tested again the spin and was way more smooth opt test good. Recommend customer to avoid heavy loads and balance out clothes evenly to avoid off balances.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44102

Marie V

Job Details: 05/12/2023

"Cc that replaced filter and the lid popped out. Confirmed. Replaced filter housing , verify for any leaks, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Cleveland, Ohio 44135

Angel

Job Details: 05/12/2023

"Steamed out evaporator Installed control board, ui and thermistor set temps to recommended opt test good.; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Olmsted Township, Ohio 44138

Angel

Job Details: 05/12/2023

"Cc that washer was not getting enough water in any cycle she would use. Ran diagnostics no error code, so I ran a heavy cycle to see how much water it would fill with and it filled more than half. But she says she uses more normal and explained to her that if shes doing big load and on heavy it will never cover her clothes with water cycle only fills about 1/4 way of basket unit is working as designed opt test good."

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/12/2023

"Cc long dry times Advised on venting, and ran test cycle unit is heating up properly Advised on sensor drying and what to avoid OP Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Cleveland, Ohio 44124

Brian M

Job Details: 05/12/2023

"Cc unit not cooling Found evap frosted over, Service bulletin recommends evap cover and fan kit.Also 2 led lights out ; ordrng 1 W11033168 (harns-wire) and 1 W11462342 (Led) and 1 W11211387 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM04

Near Chagrin Falls, Ohio 44022

Bill

Job Details: 05/12/2023

"Cc noise from inside ff, confirmed cc found damper to be clicking when opening and closing. Gave customer estimate, customer asked for the part but they would install damper.; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFB

Near Seven Hills, Ohio 44131

David R

Job Details: 05/12/2023

"Customer had POP. 4/7/23. Cc F1E4 error code. Also frame and side damage. Frame damaged is preventing UI panel from closing correctly, big gap. Frame cannot be repaired or replaced. Calling techline ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW1

Near Geneva, Ohio 44041

Dan

Job Details: 05/12/2023

"Ins new agitator, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 05/12/2023

Replace latch opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Lakewood, Ohio 44107

Marie V

Job Details: 05/12/2023

"Cc that the unit is not cooling properly. Confirmed, took temps 57* fresh food section and 10* in freezer. Found freezer frosted all over. Also found SP. W11642483. And control has double sticker. It will need to be replaced in order for unit to work properly. ; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS04

Near Avon, Ohio 44011

Angel

Job Details: 05/12/2023

"Cc that unit is not cooling properly. Verified temps and freezer was at 26* and ff section at 56*, took off evaporator cover and unit has no frost pattern fans and compressor are running. Unit will need evaporator, compressor and pan heater. Gave customer estimate and stated they will try to shop fir new unit. ; ordrng 1 W10841139 (Compressor) and 1 WPW10205101 (Evaporator) and 1 W10890886 (Pan heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COOK TOP

Model WCC31430AB03

Near Beachwood, Ohio 44122

Corina H

Job Details: 05/12/2023

"CC that the two smaller burners rock. Confirmed. Put a pot of water on the cooktop, not rocking. Advised Cust this may be normal. Will order new burners. Cust can install parts. ; ordrng 2 W11396792 (Burner)s"

We serviced a

MAYTAG REFRIGERATOR

Model KRFF302ESS01

Near Beachwood, Ohio 44122

Corina H

Job Details: 05/12/2023

"CC that the filter does not come out. Confirmed. Found the housing broken. Will need a new housing. ; ordrng 1 WP67001668 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland, Ohio 44110

Joe O

Job Details: 05/12/2023

"Cc: not drainingFound error codes f8e6(water hazard) f7e0(loss of power) f9e1(long drain). Found drain pump just humming. Needs drain pump. ; ordrng 1 WPW10581874 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Eastlake, Ohio 44095

Jason N

Job Details: 05/12/2023

"Cc unit making a knocking noise intermittently Ran dryer op test, no abnormal sounds heard. Checked front bearings, checks good. No abnormal movement in drum. Ran dryer for 10 more minutes, no abnormal sounds heard. Operational tests good, could not duplicate noise issue at this time."

We serviced a

GE RANGE HOOD

Model JVX5300DJ2BB

Near South Euclid, Ohio 44121

Joe O

Job Details: 05/12/2023

"Cc: light loose in housingFound socket broken. Needs socketCustomer does not want to repair at this time; ordrng 1 WB18X27245 (lamp socket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 05/12/2023

Cc: frosting on right side of freezerFound 2 inch piece ice blocking door from closing. Cleared ice. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, Ohio 44113

Manny

Job Details: 05/12/2023

"Cc unit not draining, verified and pull cover hits the floor, tilted back and found a split on the pump wire, splice using a terminal, drained unit but noticed the unit is rocking while spinning, check shocks and shocks are bad, Ordering shocks,; ordrng 1 W11396716 (Shocks)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Rocky River, Ohio 44116

Manny

Job Details: 05/12/2023

"Cc unit not dispense water, verified and reservoir frozen and the line that goes out of reservoir is kinked unit will need reservoir and valve; ordrng 1 W10801011 (reservoir) and 1 WPW10279866 (valve-inlt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Burton, Ohio 44021

Joe O

Job Details: 05/12/2023

"Installed gear case, motor, cam and belt. Ran auto test and calibration. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Timberlake, Ohio 44095

Jason N

Job Details: 05/12/2023

Installed control board. Programmed to 12. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5NHAXNB01

Near Eastlake, Ohio 44095

Jason N

Job Details: 05/12/2023

Installed condenser fan motor. No abnormal noise. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS01

Near Wickliffe, Ohio 44092

Jason N

Job Details: 05/12/2023

"Cc unit upper oven does not heat and turns off after a minute Confirmed upper oven is not heating, no relays are turning on, bake cycle cancels after a minute. Ran diagnostics, found code f6e4 for UI/Appliance manager state status mismatch. Ran manual functions on upper oven, able to manually turn on functions. Called wp techline, Nate, based on diagnostics, replace upper oven Appliance Manager. Customer declined repair at this time. Estimate only. ; ordrng 1 W11261167 (Control board)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, Ohio 44145

Marie V

Job Details: 05/12/2023

Cc that the unit has a burning wire smell and it comes from the top. Confirmed the smell. Took terminal block lid off on wall from home and found that l1 wire is burning and stared to melt l2 and ground connections as well. Cust will need electrician to correct.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 05/12/2023

"Replaced gearcase, agitator and cam and belt. Tested unit, ran auto test. All working good. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Cleveland, Ohio 44111

Manny

Job Details: 05/12/2023

"Cc u it not heating verified and found heater open, ordering heater; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, Ohio 44024

Jason N

Job Details: 05/12/2023

Installed gearcase. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Avon, Ohio 44011

Angel

Job Details: 05/12/2023

"Replaced ui, main board and fan with harness set temps to recommended made sure everything started functioning opt test good."

We serviced a

MAYTAG DRYER

Model MGDC215EW0

Near Geneva, Ohio 44041

Dan

Job Details: 05/12/2023

"Customer complaint that unit is taking too long to dryer, burner is cycling fine, very little air flow from outside vent, advised customer that the vent needs cleaned, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model Wed49stbw1

Near Avon, Ohio 44011

Marie V

Job Details: 05/12/2023

"Cc that timer wont move and have knob on hand. Confirmed , found timer is broken, will need new. Knob is ok. Cust will install timer , but got the part from us. ; ordrng 1 W10846428 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD42EASJ1WW

Near Madison, Ohio 44057

Dan

Job Details: 05/12/2023

"Customer complaint that drum is not turning, found belt snapped , unit needs new belt; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEMS308SSS05

Near Highland Heights, Ohio 44143

Brian M

Job Details: 05/12/2023

Cc microwave not functioning and lights out Found lost communication error Reset power communication error gone microwave functioning Needs lights for oven But if communication errors continue it will need control and ui Ui is no longer available Replaced light using back stock OP Test Ok ; used 1 WPW10169757 (bulb-light) from stock

We serviced a

KENMORE FREEZER

Model 25322442412

Near Madison, Ohio 44057

Dan

Job Details: 05/12/2023

"Customer complaint of frost build up, confirmed, found door gasket damaged, found evaporator drain tube clogged, unit needs new door gasket and evaporator drain tube cleared; ordrng 1 5304506126 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Eastlake, Ohio 44095

Joe O

Job Details: 05/11/2023

"Cc: ff door swings open, not dispensing iceFound door is functioning as designed. Advised customer on how the door cam functions. Leveled unit to assist holding door. Found ice bin not seated correctly. Reseated ice bin. Op test ok"

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