We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Streetsboro, OH 44241
Corina B
Job Details: 02/09/2024
"CC that the unit is leaking within the 7 minutes. Did see the tub leaning forward, Started a cycle with the front panel off. Let run for 10-15 minutes. No leaks. Raised the front feet. Started a cycle with a pod. No leaks. Opt test ok. Advised Cust to run the hot water in the sink before starting the dishwasher."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Solon, OH 44139
Corina B
Job Details: 02/09/2024
CC that there is water leaking. Confirmed. Found the valve is cracked. Will need a new valve; ordrng 1 W11482383 (Valve)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Kirtland, OH 44094
Dan H
Job Details: 02/09/2024
"Installed turntable drive gear, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Broadview Heights, OH 44147
Manny
Job Details: 02/09/2024
"Cc unit not draining all the water after cycle and clothes wet at the end, she had a load before I arrived to see if it would do it but clothes were completely spun out, ran diagnostic no codes found test cycle and good but water too much left in tub, pump works properly but needs pressure switch, ordering pressure sensor and pressure hose ; ordrng 1 W11316246 (switch-wl) and 1 W11456953 (Hose)"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8348CDP
Near Novelty, OH 44072
Dan H
Job Details: 02/09/2024
"Customer complaint that left rear burner is not lighting, confirmed, found oriface clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Broadview Heights, OH 44147
David R
Job Details: 02/09/2024
Replaced hose and dispenser. Found customer would first put detergent then pour some water in after into dispenser to dilute it. Not necessary. Water is splashing and going through and leaking on side. After replacing parts. Tested out unit. All components good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bay Village, OH 44140
Marie V
Job Details: 02/09/2024
"Cc that will not start a cycle. Confirmed, found control panel light dim, checked voltage at control, is correct, replaced panel. Still same issue. Unit will need main control. called whirlpool tech line spoke with Andrew, he explained that when wiring broke for issue with drain must have damaged control board, he said to replace control board ; schdld next appmnt for 2/14 WED PM"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Brecksville, OH 44141
David R
Job Details: 02/09/2024
"Cc unit top part even on the warmest temp, too cold causing drinks to burst open. Set to 40, temp test at 30. Ordering sensor. ; ordrng 1 W11532990 (Evap cover) and 1 W11266076 (Thermistor sensor)"
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, OH 44141
David R
Job Details: 02/09/2024
"Following tech sheet. Found the new blower fan that was just replaced, looks to be running slow. Will return and replace all parts at once to make sure error code wont come back on ; ordrng 1 W11598119 (Blower) and 1 W11602628 (Convect fan) and 1 W11448962 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Brecksville, OH 44141
David R
Job Details: 02/09/2024
" installers installed the drain hose to the wash pump motor instead of correct spot on dishwasher. So instead of water draining from dishwasher into disposal, it was draining to their floor for 2 1/2-3 months. Replaced wash pump assembly. Ran unit. Good. All hook ups correct. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model AED4475TQ1
Near Bay Village, OH 44140
Marie V
Job Details: 02/09/2024
"Cc of unit not heating. Confirmed , check thermal fuse, is good, cut off is good, and heating element as well. Check timer on low heat time dry and found C to A open and should be close. Unit will need new timer. ; ordrng 1 WPW10185972 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KDSS907SS4
Near Westlake, OH 44145
Marie V
Job Details: 02/09/2024
Replaced heating element. Preheat oven to 350*. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Fairview Park, OH 44126
Marie V
Job Details: 02/09/2024
"Cc of unit showing error code. Confirmed found water at the bottom , water leaking from water line coming in. Adjusted line. No leaks. Tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE29HMDCES
Near Westlake, OH 44145
Marie V
Job Details: 02/09/2024
"Cc that the unit is freezing food on the drawer but not cooling at the top of frefigerator. Unit reading iver 50*. -3 on freezer. Ran diag step 47 for fresh food fan getting 14 vdc fan not running. Will need new fan. ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Columbia Station, OH 44028
David R
Job Details: 02/09/2024
"Cc console lower panel was loose. Found missing screw on bracket that goes to Lower panel to keep in place. Used a quarter inch screw to put in its place. Put everything back. Adjusted correctly, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Olmsted Township, OH 44138
David R
Job Details: 02/09/2024
Replaced lid. Tested. Locks. Good. Op Test Ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 02/09/2024
"Replaced deli harness, deli control. Made sure ice maker cycled and called for water. All components on. Good. Op Test Ok."
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Columbia Station, OH 44028
Marie V
Job Details: 02/09/2024
"Cc that unit does not heat properly, is hot on one side and food or cookies are not done evenly. Preheat unit to 350*. Using thermal couple, took temps high is 380* and low is 320* = 350*. Calibrated unit -10* advice cust to tested unit with Cookies . Unit is working as designed . Op test ok"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Lorain, OH 44053
Marie V
Job Details: 02/09/2024
"Cc that unit is squeaking with clothes in or empty, and is not doing it all the time, but is loud. Stared unit, can hear something starting, took apart and found one of the rollers needs to be replaced. Replaced kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Sheffield, OH 44054
Marie V
Job Details: 02/09/2024
"Cc that unit needs to be press twice to start and that the rinse only fills up and then drain. Showed cust 2 start behavior on unit is new on this model. For the rinse issue, ran diag, no error codes, Called whirlpool tech line spoke with Butch. He said unit is designed this way to save energy and water. Op test ok"
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430ADB
Near Mentor, OH 44060
Jason N
Job Details: 02/09/2024
Cc unit glasstop need replaced due to damageReplaced glass top using customer supplied part. Tested all burner for proper operation. Appearance and functional tests good; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ART104TFDW03
Near Cleveland, OH 44109
Joe O
Job Details: 02/09/2024
"Cc: not cooling properlyFound temps at -2 in freezer, 43 in ff section. Found evap fan not running. Pulled cover. Evap fan hitting insulation. Adjusted insulation. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Cleveland, OH 44102
Joe O
Job Details: 02/09/2024
"Cc: door glass broken, drawer not closingFound inner panel behind drawer not seated properly. Found outer door glass broken. Needs outer door panel; ordrng 1 WPW10634271 (glass-door)"
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Cleveland, OH 44144
Joe O
Job Details: 02/09/2024
"Cc: door popping open, not dryingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found moisture sensor harness disconnected. Re seated. Found latch will not hold door under any pressure. Slight bend is front panel. Needs catchCustomer does not want to repair at this time ; ordrng 1 WP3389441 (catch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Willowick, OH 44095
Joe O
Job Details: 02/09/2024
Cc: burning odorRan multiple test cycles. No burning odor. Advised customer it could have been caused by what they was heating up. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Joe O
Job Details: 02/09/2024
"Installed harness. Ran auto test, and drain and spin. Unit very well balanced with no load. Advised customer on loading. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details: 02/09/2024
Installed control. Ran auto test and calibration. Ran quick wash. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Burton, OH 44021
Dan H
Job Details: 02/09/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan H
Job Details: 02/09/2024
"Customer complaint that clothes are bunching, ran automatic test cycle, all components working, started quick wash cycle, unit filled, unit agitates once then stopped, unit needs new control; ordrng 1 W11608056 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Madison, OH 44057
Dan H
Job Details: 02/09/2024
"Customer complaint that right fresh food section door bounces off hinge when opened, door hinge and door stop are good, no damage to door, door is bouncing because of weight in the door, unit is operating as designed. Called whirlpool techline spoke to butch, techline states unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Madison, OH 44057
Dan H
Job Details: 02/09/2024
"Installed new valve, op test no good , unit needs dual valve also; ordrng 1 WPW10341320 (Dual valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Solon, OH 44139
Corina B
Job Details: 02/09/2024
"Replaced the control and the fuse. Waited 5 minutes, broil staying off. Heated the oven, broil temperature was dropping after it was turned off. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Warrensville Heights, OH 44128
Manny
Job Details: 02/09/2024
"Cc unit makes a gurgling noise, and led out, verified and damper is loud and unit needs Led.; ordrng 1 WPW10479155 (control) and 2 W11683243 (Led kit)s"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW6
Near Cleveland, OH 44111
Manny
Job Details: 02/09/2024
"Cc unit temps are off, verified and unit needs calibration, calibrated to +10F ran bake test and temps good, advise customer to preheat oven for an extra 10 to 15 minutes to make sure not too much heat is lost when door is open, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ02
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/08/2024
"Cc: not making ice, ticking noiseFound ice maker stuck mid cycle. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chardon, OH 44024
Joe O
Job Details: 02/08/2024
"Cc: error codesCustomer stated unit stopped functioning around thanksgiving and Christmas, and gave an error of f2e1 and f1e0. Customer stated unit has been functioning since. They stated the ui fogged up when it stopped working. Customer has had unit running for 2.5 hours today trying to get unit to act up. Entered diagnostics. Found error codes f1e0(oven user interface error) and f2e1(stuck shorted key). Ui functioning at this time.Built estimate for ui; ordrng 1 W11086141 (console)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Manny
Job Details: 02/08/2024
"Replace, valve and ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near North Royalton, OH 44133
Manny
Job Details: 02/08/2024
"Cc unit makes noise when washing, verified and oil on the motor, unit needs gear case, rotor, stator, clutch and slider; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor)"
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Mentor, OH 44060
Dan H
Job Details: 02/08/2024
"Customer complaint that upper oven lights are not working, confirmed, found transformer receiving 120vac but not sending 11.5vac out, unit needs new transformer ; ordrng 1 WP9760588 (Transformer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, OH 44095
Dan H
Job Details: 02/08/2024
"Customer complaint that unit is shaking, confirmed, suspension is worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Euclid, OH 44132
Dan H
Job Details: 02/08/2024
"installed filter drier and wheel, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.48oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891067 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mentor, OH 44060
Dan H
Job Details: 02/08/2024
"Customer complaint that unit is leaking, confirmed, found unit leaking from 90 degree guest fitting, unit needs new fitting ; ordrng 1 WPW10271543 (Fitting), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Cleveland, OH 44105
Jason N
Job Details: 02/08/2024
Cc timer and knob are brokenReplaced timer and timer knob using customer supplied pre id parts. Dryer op test good.
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS0
Near Aurora, OH 44202
Corina B
Job Details: 02/08/2024
"CC that the unit does not turn on. Confirmed. The vent cover tab is broken. The unit does not turn on. Will need a new contro, and cover; ordrng 1 W11568738 (Control) and 1 WP8190836 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44052
Angel
Job Details: 02/08/2024
Cc that valve is ceiling was cracked and leaking water. Confirmed valve was cracked replaced it with new one tested to make sure no leaks opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon, OH 44011
Angel
Job Details: 02/08/2024
Cc that unit is leaking. Confirmed found inlet valve on back of unit cracked in two pieces. Found part in truck from surplus installed it tested unit opt test good.; used 1 W11645245 (Valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Angel
Job Details: 02/08/2024
Cc that unit was not cooling properly when she arrived from vacation. Then started working but not keeping everything cool enough. Also husband stated he heard the compressor humming. Confirmed unplugged unit and when compressor tried to turn on it was just humming and clicking off. Will need compressor replaced.; ordrng 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Avon, OH 44011
Angel
Job Details: 02/08/2024
"Replaced magnetron, capacitor, diode and door switches tested unit opt test good."
We serviced a
WHIRLPOOL DRYER
Model MEDB200VQ1
Near Rocky River, OH 44116
Marie V
Job Details: 02/08/2024
Cc that unit is very loud. Confirmed took unit apart and found pulley broken and felt seal came off will need to be glued back in. Cust will buy new .; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cleveland, OH 44135
Marie V
Job Details: 02/08/2024
"Cc of a noise while unit is running. Confirmed found motor broken, blower wheel. Ordering Parts ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44109
Marie V
Job Details: 02/08/2024
"Cc that start button does not works. Confirmed, took voltage at control 120v , unplug some components, found once unplugged j12 comes on. Followed steps on tech sheet, error code f2e3 . control only sending 6vdc instead of 12. Unit will need new control and shifter; ordrng 1 W11162438 (Control), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Berea, OH 44017
Marie V
Job Details: 02/08/2024
"Cc that unit is not draining. Confirmed, removed Water , and removed drain pump found the impeller is gone, unit will need new drain pump.; ordrng 1 WPW10348269 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44128
Jason N
Job Details: 02/08/2024
"Cc unit says close lid, but lid is closedCustomer stated someone pulled the lid up from its locked position without stopped the unit first. Found latch is damaged, will need replaced. Quoted customer repair cost. Replaced latch using misc truck stock part (W11700916). Cleared fault code and ran test cycle. Op test good. ; used 1 W11700916 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/08/2024
"Cc unit electrical smell and smoke Inspected unit, found connectors for both motor and clutch are burnt. Evidence water leaking from gearcase, most likely shorted out connectors. Quoted customer repair cost, Customer declined repair. Called WP techline and safety to document. ; ordrng 1 W10915700 (Stator) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W11409746 (Harness) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Highland Hills, OH 44122
Jason N
Job Details: 02/08/2024
"Cc not spinning or drainingPlugged in unit, found unit stuck in drain mode, but shifter underneath is pulsing. Checked under unit, found shifter not shifting into spin mode. Quoted customer shift actuator replacement. Repair approved. Replaced shift actuator using truck stock part. Cleared fault and ran test cycle. All functions passed. Op test good. ; used 1 W11212745 (Actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FMB00
Near Solon, OH 44139
Jason N
Job Details: 02/08/2024
"Cc unit leaking water in freezer sectionFound ice buildup on freezer bottom, defrost drain is iced over, clogged with debris. Cleared ice from freezer and cleaned out defrost drain hole/tube. Ensured good flow though. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/08/2024
"Cc rear leveling foot is not adjustable Customer states in his attempt to level the unit, he found the left rear leveling foot will not thread upwards into threaded hole. Found hole in cabinet plate is bent and threads are damaged. can attempt to rethread and straighten hole first before replacing cabinet. Rescheduled customer as correct size hole tap will need brought on next visit out. ; schdld next appmnt for 2/13 TUE !"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/08/2024
"Cc unit not starting cyclesRan diagnostics, found codes f5e4 for lid not opened between cycles and f7e4 for basket reengagement fault. Ran test cycle. Slider not reengaging for spin. Checked under unit, found oil leaking from gearcase, slider is seized up. Unit will need gearcase and slider replaced. Quoted customer repair cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/08/2024
"CC that f8e4 comes up. Found water in the pan. Cleared the water. Started a cycle, found the tub tipping forward to have water leak. Raised the front feet higher. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details: 02/08/2024
"CC that there is a f8e4. Ran diag. F9e2 Draining: Drain Motor Electrical Problem f8e4 Overfill/Float Switch Open. Confirmed. Will need a harness, control and a pump and motor. ; ordrng 1 W11416362 (Pump and motor) and 1 W11629912 (Control) and 1 W11662347 (Harness)"
We serviced a
GE RANGE
Model C2S985SET5SS
Near Beachwood, OH 44122
Corina B
Job Details: 02/08/2024
"CC that the oven does not get hot. Confirmed. Found the bake element open. Will need a new element. Cust can install ; ordrng 1 WB44K10005 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Beachwood, OH 44122
Corina B
Job Details: 02/08/2024
Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Olmsted Township, OH 44138
David R
Job Details: 02/08/2024
"Replaced control, heater, couplers, thermistor. Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 2.4oz r600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details: 02/08/2024
"Replaced absorbers, tested. Good. Customer needs to get styrofoam or zip ties to secure the drain hose. Drain hose is tapping the back of the washer in spin. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Avon Lake, OH 44012
Angel
Job Details: 02/08/2024
Cc that unit will sense and go to done. Confirmed issue. Looked underneath unit and found slider is bad replaced slider tested unit opt test good.; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Westlake, OH 44145
Angel
Job Details: 02/08/2024
Cc that unit lost power and now it will not turn. Confirmed tried turning on unit and nothing. Breaker was checked and it was good. So I took unit out of spot and while moving g it it turned on. Looks like it has a loose power wire connector so I checked all wires on back and made sure they were all installed correctly reinstalled unit in its spot and made sure everything was functioning and it was asked customer to monitor for now if anything to hive us a call.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Garfield Heights, OH 44105
Manny
Job Details: 02/08/2024
"Cc that needs help figuring out how to use he washer, showed customer how to properly use the unit. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Garfield Heights, OH 44125
Manny
Job Details: 02/08/2024
"Cc unit not washing verified and motor not running, need pump motor. 2165100622; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
David R
Job Details: 02/08/2024
"Cc unit leaks from dispenser, Will be water in tray and on floor. Temps good. Test at 0* and 37*. Could be that the dispenser flapper not closing all the way and melting ice. Ice getting past the ice tray. Excess water from water dispenser. Icemaker good, not double filling. Ordering dual valve and separator ; ordrng 1 W11548535 (Dual valve) and 1 WPW10353552 (Separator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22CQXHN00
Near Broadview Heights, OH 44147
David R
Job Details: 02/08/2024
Cc unit leaking from door. Found dispenser flapper door is broken and wont close. Causing all warm air to get in. Was able to tape closed. Parts discontinued
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Maple Heights, OH 44137
Manny
Job Details: 02/08/2024
"Cc unit not working, verified and not responding, removed console led solid on, unit needs control, console and latch ; ordrng 1 W11626074 (Control) and 1 W11626077 (Hmi) and 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Shaker Heights, OH 44122
Manny
Job Details: 02/08/2024
"Replace cut off, ran test good heat but vent is completely clogged up, and duct need to be replaced, advise not to use the unit until the vent has been cleaned and duct replaced, since the cut off might go out again due to lack of air flow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR519SZDM01
Near Lakewood, OH 44107
Manny
Job Details: 02/08/2024
"Cc unit not cooling, verified and unit not responding, customer stated that they had an outage that caused a surge that burned multiple items in their home, unit needs control start device and harness, customer will no proceed.; ordrng 1 W11353813 (Control) and 1 W11502499 (Harness) and 1 WPW10448874 (start-dev), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairview Park, OH 44126
Manny
Job Details: 02/08/2024
"Replace suspension, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Dan H
Job Details: 02/08/2024
"Customer complaint that drum is not tumbling with a load in, confirmed, motor is just humming, unit needs new motor; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ03
Near Kingsville, OH 44048
Dan H
Job Details: 02/08/2024
"Fresh food section temperature today at 36 degrees, damper door was sticking, installed new air damper and led module, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 02/08/2024
"Customer complaint that unit is not cooling properly, freezer section temperature at 51 degrees, fresh food section temperature at 70 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, ice chunk buildup on cap tube and suction line, system has a leak unit needs new evaporator and filter drier; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2024
Installed control. Ran auto test. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 1069550511
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2024
"Cc: freezing food in ff section, doors unevenFound temps in ff at 33 degrees, freezer at -7 degrees. Found freezer setting to hold more cold in freezer, ff under recommended. Cam on door worn. Needs thermostat and camCustomer does not want to repair at this time; ordrng 1 WP2198202 (thermostat) and 1 4318165 (door closer upr blk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Mentor, OH 44060
Joe O
Job Details: 02/08/2024
Installed evap fan and mount. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KENMORE DRYER
Model 110.68322700
Near Cleveland, OH 44130
Jason N
Job Details: 02/08/2024
Installed cycling thermostat. Ran dryer op test for 10 minutes. Unit cycling heat properly. Op test good; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Strongsville, OH 44136
David R
Job Details: 02/08/2024
"Replaced latch, drain pump, main control and harness Tested. Good in diagnostics. Ran a full Regular Quick Cycle. All components working and advancing normally. Found that the drain hose was going directly into ground. Corrected and put into sink. Advised customer. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Amherst, OH 44001
Angel
Job Details: 02/08/2024
"Replaced control board, inlet valve pressure hose was good so did not have to replace. Tested unit and everything sounded good even though were still not sure if that was what the parts that were causing the issue. Asked customer to monitor if anything to give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Elyria, OH 44035
David R
Job Details: 02/08/2024
"LED lights flashing non stop, even after resting power, not cooling as cold as it should. Will need new LED kit. Found a pin hole leak in FF evap. Plugged in gauges, high and low. Low stayed at zero and high at 275 PSI. Went into diagnostics. Pressure tried to equalize at 35-40 psi. Took down FF evap, leaking UV. Sealed system repair and lights ; ordrng 4 W11632139 (LED KIT)s and 1 W11553229 (Evap)"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/08/2024
CC that there is water leaking from the reservoir. Confirmed. Advised customer this is normal. That water is defrosting the ice so they always have new ice throughout the day. Opt test ok
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, OH 44094
Joe O
Job Details: 02/08/2024
"Cc: not spinning, not drainingFound unit draining and spinning with no load. Any applied pressure to tub unit will not spin. Needs brake and drive tube, clutch, coupler, drive block, and nutCustomer does not want to repair at this time ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/08/2024
Replaced the doors. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Painesville, OH 44077
Dan H
Job Details: 02/08/2024
"Customer complaint that unit is not powering on, confirmed, control is receiving 120vac , diagnostic led is not lit, unit needs new control, customer does not want repair at this time; ordrng 1 W11583890 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Garrettsville, OH 44231
Corina B
Job Details: 02/08/2024
CC that the unit is not draining. Confirmed. Found the wire broken. Will need a new harness. ; ordrng 1 W11095106 (Harness)
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW
Near Kent, OH 44240
Corina B
Job Details: 02/08/2024
CC that there is plastic falling off and does not spin. Confirmed. Found the front tub ring breaking off. The basket does not spin freely. The spider is broken. Will need the outer tub and basket. Basket is nla. ; ordrng 1 W10772607 (Outer tub) and 1 8181668 (Basket) and 1 W10772618 (Outer tub)
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/08/2024
"Cc that unit is squeaking. Confirmed, found pulley needs to be replaced. Replaced parts from T/S. Stared unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Amherst, OH 44001
Angel
Job Details: 02/08/2024
"Cc that unit was making loud noise. Confirmed, when I arrived I heard a rattling noise coming from ff section and found it was the damper assembly. Ordering damper.; ordrng 1 WPW10479155 (Damper)"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Willowick, OH 44095
Joe O
Job Details: 02/08/2024
Cc: not ignitingFound power getting to igniter. No power out to gas valve. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near North Olmsted, OH 44070
Marie V
Job Details: 02/08/2024
"Cc that the unit was not cooling. Confirmed, found evaporator frosted. Checked bi metal is close. Defrosting found heater unplugged. Corrected, started heating. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEW
Near Willowick, OH 44095
Joe O
Job Details: 02/08/2024
Replaced filter.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44108
Joe O
Job Details: 02/08/2024
"Cc: excessive shaking Found bearings excessively loud in spin. Found gearcase leaking oil. Checked suspension rods, check good. Needs gear case, slider, and wash plate; ordrng 1 W11393685 (Gear case) and 1 W10902814 (washplate) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/07/2024
CC that the ice maker is not making ice. Confirmed. Will not cycle. Will need an Icemaker; ordrng 1 W11510803 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Wickliffe, OH 44092
Jason N
Job Details: 02/07/2024
"Cc unit not cooling Found both sections at room temperature. Found compressor not running. Compressor will try to start but overload opens after a few seconds. Compressor is locked up, will need replaced; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Cleveland, OH 44105
Jason N
Job Details: 02/07/2024
Cc unit making a gurgling noiseUnit is running and cooling at this time. Noise in question is refrigerant flowing through the system. Customer states no functional issues with unit. Advised this noise is normal per use and care guide. No issues found. Op test good.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Lorain, OH 44052
Angel
Job Details: 02/07/2024
Cc that seal was coming off on one side. Confirmed seal was coming off but seal was in perfect condition seal had some juice spilled on it and it was sticky so when you would close the door and open it again it would pull on the gasket until it would pull it off from that side. So I cleaned it off and added adhesive to back of it and reinstalled it. Recommended customer to wait at least an hour before opening door to let it dry opt test good.