We serviced a
KITCHENAID REFRIGERATOR
Model KFCF22EVMS3
Near Beachwood, OH 44122
Corina B
Job Details: 06/28/2024
CC that there is frost and ice build up on the freezer door. Confirmed. Found the ice scooper hitting the bin to not close correctly. Moved the scooper. Opt test ok.
We serviced a
MAYTAG WASHER
Model mvwb765fw3
Near Geneva, OH 44041
Joe O
Job Details: 06/28/2024
"Cc: banging. Found gear case seized. Found gearcase leaked oil. Needs gear case stator and rotorStator and rotor show under 10 year part only warranty. Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case) and 1 W11260238 (rotor) and 1 W11195971 (stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/28/2024
Replaced parts . Stared working. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Lorain, OH 44052
Marie V
Job Details: 06/28/2024
Replaced parts. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Garfield Heights, OH 44125
Marie V
Job Details: 06/28/2024
"Cc that the unit does not runs. Confirmed, found motor not working getting 110V. Ordering new motor. ; ordrng 1 W11025157 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Bedford, OH 44146
Marie V
Job Details: 06/28/2024
"Replaced damper motor, step 211 raise to 3. Advise cust to monitor. Allow 24 hours for temp to adjust. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSW9700PQ2
Near Maple Heights, OH 44137
Marie V
Job Details: 06/28/2024
Cc that unit is leaking at the bottom. Confirmed found drain hose is broken causing leak. Ordering part.; ordrng 1 WPW10096921 (Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Chagrin Falls, OH 44022
Marie V
Job Details: 06/28/2024
"Cc that door does not shuts properly have to push hard. Confirmed, inspected door and found door broke at the bottom. Will need new. Cust will not fix. ; ordrng 1 LW11037738 (Door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC350AW1
Near Cleveland, OH 44121
Joe O
Job Details: 06/28/2024
"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran auto test. Found unit not shifting. Found corrosion forming in harness for actuator. Found rust forming under unit. Needs actuatorAdvised customer could potentially end up needing complete harness, motor, and capacitor as well. Customer does not want to repair at this time; ordrng 1 WPW10006355 (actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MAH55FLBWW
Near Painesville, OH 44077
Joe O
Job Details: 06/28/2024
Installed valve. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Geneva, OH 44041
Joe O
Job Details: 06/28/2024
Installed harness. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Pepper Pike, OH 44124
Marie V
Job Details: 06/28/2024
"Cc that unit is shaking and is making a scratching noise. Stared up it with some towels, confirmed noise, tested motor is good, found belt stretch out. Replaced from T/s,tested unit. Op test ok. Also leveled unit; used 1 W11239857 (BELT) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
David R
Job Details: 06/28/2024
"Replaced fan blower, temp sensor and fuse. Tested. As of today. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near Geneva, OH 44041
Joe O
Job Details: 06/28/2024
"Cc: leaking, found ice maker fill cup leaking. Needs fill cup; ordrng 1 WR30X25485 (cup fill fz im), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Ashtabula, OH 44004
Joe O
Job Details: 06/28/2024
Cc: not heating. Replaced igniter. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conneaut, OH 44030
Joe O
Job Details: 06/28/2024
Installed thermal cut off. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model wtw7120HW0
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2024
Replaced main control board. Washer now starts and runs as expected.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, OH 44144
Angel
Job Details: 06/28/2024
Cc that unit is going off balance a lot and cracked the tub ring. Confirmed tub ring cracked from going off balance and the suspension is bad. Ordering suspension and tub ring.; ordrng 1 W10780045 (Suspension) and 1 W10531289 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44113
Angel
Job Details: 06/28/2024
Cc that unit having the same issue again with ff section frosting over for the 3rd time. Since issue has happened various times I called Whirlpool tech line spoke with sterling and explained issue and recommended to replaced evaporator cover because it has to have air leaks causing the issue also replacing harness since it froze over again and control board with ui; ordrng 1 WPW10501260 (Evap cover) and 1 W11033168 (Harness) and 1 W10843055 (Control board) and 1 W10849460 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFG500M4HS
Near Fairview Park, OH 44126
Angel
Job Details: 06/28/2024
Cc that unit smells like co2 and she had the gas company come out and stated its coming from the oven. Tested the top burners and everything is functioning good so tested the oven and it started to release a smell not sure if its co2 but its like a chemical smell. Called BJ and had me check for gas leaks and if the flames are burning correctly and everything is good. So BJ recommended customer to let the oven running to let it burn off any chemicals that were used to clean oven.
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Bay Village, OH 44140
Angel
Job Details: 06/28/2024
Replaced drain pump and bellow tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Avon, OH 44011
Angel
Job Details: 06/28/2024
Cc that unit was not draining. Unit had an F9E1 got to drain pump and found it side catch a bra pad. Removed item tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near University Heights, OH 44118
Corina B
Job Details: 06/28/2024
"CC that the led lights are not working, the ice maker is not working and its leaking. Confirmed. Found the lights are out in the side and top right with freezer. Ff 45 fz 20. Found the ice maker bin leaking with there own ice. Ice maker e5. Will need a new control, led control, ui, ice maker, led light, evaporator. Part is out of stock. Office to reschedule ; ordrng 1 W11380560 (Control) and 1 WPW10306786 (Led control) and 1 W11683241 (Led light) and 1 W11577195 (Led) and 1 W10878992 (Ui) and 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXV004
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/28/2024
CC that the unit is leaking. Confirmed. Found the supply line leaking. Advised Cust to replace the plastic waterline with a braided flex line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Aurora, OH 44202
Corina B
Job Details: 06/28/2024
Replaced the valve. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model SDE515DAYW
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2024
Dryer drum not turning. Drum barely turning. Drum belt is worn and slipping. Replaced belt using truck stock. Tested using load. Drum tumbling properly ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Painesville, OH 44077
Jason N
Job Details: 06/28/2024
Replaced door switch in freezer. Switch is working as expected.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2024
Fridge is working as it should. Sound is caused by the coolant flowing in the fridge after the compressor stops or runs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2024
Replaced gasket on right door. Used heat gun to fit it to the frame. Everything seals as it should.
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44143
Jason N
Job Details: 06/28/2024
Unit needs a new main control board. Gave client an estimate. Estimate refused. ; ordrng 1 W11611438 (Control-elec)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Cleveland, OH 44119
Jason N
Job Details: 06/28/2024
"Rattling noise is broken blower wheel again. Replaced blower wheel and ran cycle, no noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Euclid, OH 44119
Jason N
Job Details: 06/28/2024
"Unit motor making noiseEvaporator fan hitting frost. Unit not defrosting, heater and thermistor good. No power from control board. Control needs replaced. ; ordrng 1 W11595220 (Contrl-box)"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/28/2024
Replaced recirculation pump
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558DEH00
Near Lakewood, OH 44107
Manny
Job Details: 06/27/2024
"Cc unit not making ice, verified and icemaker motor not running, replaced with pre id, opt test ok"
We serviced a
JENN-AIR RANGE
Model jmw9527caq
Near Rocky River, OH 44116
Manny
Job Details: 06/27/2024
Replaced hinders opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Independence, OH 44131
Manny
Job Details: 06/27/2024
"Cant swap the enclosure, wiring is different need to reorder correct door; used 1 W10800793 (Door) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Olmsted, OH 44070
Marie V
Job Details: 06/27/2024
"Ran entitlement showing 12/12/23. Cc that the unit does not heat. Stared unit heat is coming on found belt was off and pulley was off as well. Motor pulley broke, will have to order parts; ordrng 1 WP8066184 (Motor pulley) and 1 341241 (Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Independence, OH 44131
Marie V
Job Details: 06/27/2024
See mc pvr.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/27/2024
Unit needs new clutch assembly. Replaced clutch assembly. ; used 1 W10721967 from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Geneva, OH 44041
Dan H
Job Details: 06/27/2024
"Customer complaint that unit is leaking water, confirmed, found unit leaking from ice fill tube, unit needs new fill tube and clamp; ordrng 1 W11292468 (Tube) and 1 W10861184 (Clamp)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Lorain, OH 44055
Angel
Job Details: 06/27/2024
Cc that unit is not powering on and she would have to wiggle cord in outlet to get it to power on. Tested unit on the bottom connection of the outlet and unit started working top part of outlet inside is damaged will need outlet replaced unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Avon Lake, OH 44012
Angel
Job Details: 06/27/2024
"Cc that unit is not cooling properly. Took temps and freezer was at 32* Checked evaporator and does not have a full frost pattern. Compressor running at .69 amps unit low on R600a. Customer still using refrigerator so Ordering compressor, and evaporator.; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV09
Near Novelty, OH 44072
Corina B
Job Details: 06/27/2024
CC that there is a noise. Confirmed. Found the damper making a noise. Will need a new damper; ordrng 1 WPW10594329 (Damper)
We serviced a
KENMORE FREEZER UPRIGHT
Model 106.627421
Near Willowick, OH 44095
Jason N
Job Details: 06/27/2024
Checked fridge for a shorted wire. After moving the junction box unit no longer has short.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Cleveland, OH 44128
Manny
Job Details: 06/27/2024
"Cc unit dripping water in the ff, verify and drain clogged in fz, steamed evap opt test ok"
We serviced a
KENMORE FREEZER
Model ="253.9287212"
Near Conneaut, OH 44030
Dan H
Job Details: 06/27/2024
"Customer wants unit looked over, temperature is at 1 degrees, compressor is running, evaporator fan is running, good frost pattern on evaporator, found evaporator drain tube clogged"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Strongsville, OH 44136
David R
Job Details: 06/27/2024
Cc leaking from bottom. Found leaking from actual drain pump. Replaced from t/s. Tested. Good. Op Test Ok. ; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
David R
Job Details: 06/27/2024
"Cc unit burning smell, unit will not wash. F4E3 wash motor error. Burning smell is coming from charred windings on the wash motor. Power is good. Will need wash motor. Have estimate. Customer to call warranty ; ordrng 1 W11087376 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Strongsville, OH 44136
David R
Job Details: 06/27/2024
"Cc unit will not power on, intermittent, will reset breaker, plug and unplug from outlet and still either wont come on or will come on, work for a couple cycles and then wont power back on. Today unit powered on. Power to unit is good, nothing grounded, all wires are good nothing burnt. Short 4-5 ft vent, customer already cleaned. F6E1 error code. Communication error code. Will order UI and main control ; ordrng 1 W11565020 (Control) and 1 W11583885 (Control UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near North Ridgeville, OH 44039
David R
Job Details: 06/27/2024
New parts test good. Also find customer had a sheet of ice build up in FZ. Found clogged drain tube. Cleared. Steamed all ice. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Euclid, OH 44132
Jason N
Job Details: 06/27/2024
Ran spin test. Unit is functioning as expected. Vibration is not out of the ordinary. Instructed client on load sizing and distribution.
We serviced a
MAYTAG WASHER
Model MLE2000AYW
Near Kirtland, OH 44094
Jason N
Job Details: 06/27/2024
Unit is shaking due to bad tub bearing. Part number 22002115 is no longer available. Unit is un repairable.
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Cleveland, OH 44143
Jason N
Job Details: 06/27/2024
Tested unit in spin cycle with a small amount of clothes. Drain hose is knocking against the wall. Adjusted drain hose. Unit now sounds much quieter.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXWH1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/27/2024
Replaced water inlet valve. Ran test cycle. Everything is functioning normally in test cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Cleveland, OH 44112
Jason N
Job Details: 06/27/2024
Drain tube is on the floor causing the washing machine to drain fault. Picked drain tube up off the floor to resolve issue. Clients wash tub will need fixed in order to keep the water from leaking onto the floor. Client should follow up with a plumber.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Euclid, OH 44123
Joe O
Job Details: 06/27/2024
Installed actuator. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Rome, OH 44085
Dan H
Job Details: 06/27/2024
"Customer complaint that unit is not filling, started quick wash cycle, unit filled and began agitating, ran test cycle, unit is not spinning, shifter is making grinding noise, unit needs new shifter, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Euclid, OH 44123
Joe O
Job Details: 06/27/2024
Glass did not arrive. Installed ice maker and drawer. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44119
Joe O
Job Details: 06/27/2024
Cc: bulb fell out of housingPulled light out. Op test ok
We serviced a
WHIRLPOOL RANGE HOOD
Model UXT3030ADB2
Near Cleveland, OH 44115
Joe O
Job Details: 06/27/2024
Installed fan. Incorrect switch. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS02
Near Shaker Heights, OH 44122
Manny
Job Details: 06/27/2024
"Cc unit not cooling,verified and no frost pattern n unit has a refrigerant leak needs compressor evap, filter heat loop.; ordrng 1 W10841139 (compressor) and 1 W10629033 (inverter box) and 1 2307693 (tube(discontinued)) and 1 876765 (mtg kit) and 2 WPW10143759 (dryer)s and 1 WP2306093 (evaporator) and 1 2309076 (tube(discontinued)), used 1 Na (Second tech), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/27/2024
"Went to install gearcase, found motor shaft bent, and binding. Needs motor; ordrng 1 W10890624 (motor-drve)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/27/2024
Installed valve. Clamp did not show up. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 06/27/2024
Installed lid. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Chardon, OH 44024
Joe O
Job Details: 06/27/2024
Installed drain tube. Steamed drain tube. Water flowing through drain. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Dan H
Job Details: 06/27/2024
"Customer complaint that lid is coming apart, confirmed, unit needs new lid; ordrng 1 W11259006 (Lid)"
We serviced a
GE REFRIGERATOR
Model PFE28KMKOES
Near Painesville, OH 44077
Dan H
Job Details: 06/27/2024
"Customer complaint of ice build up on fresh food section evaporator, confirmed, found wire through the cabinet open, unit cannot be repaired, customer will need refund for parts and labor; saved tckt"
We serviced a
GE RANGE GAS
Model JGB660SEJ5SS
Near Painesville, OH 44077
Dan H
Job Details: 06/27/2024
"Installed new oven temperature sensor, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS5
Near Painesville, OH 44077
Dan H
Job Details: 06/27/2024
"Installed new thermal fuse, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mentor, OH 44060
Dan H
Job Details: 06/27/2024
"Customer complaint that it didnt work, started quick wash cycle, lid locked, control sent power to valves, motor is working, canceled, lid unlocked, ran drain and spin cycle, lid locked, drain pump is not working, unit spun, unit completed spin cycle, lid unlocked, ran diagnostics found f9e1(long drain) error code, found no power to drain pump , found bottom of drain pump physically broken, unit needs new harness and drain pump, part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Eastlake, OH 44095
Dan H
Job Details: 06/27/2024
"Customer complaint that unit is not heating, confirmed, found L2 only receiving 20vac, advised customer that they need an electrician to correct power supply, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 06/27/2024
"Customer complaint that unit is not start, customer started cycle, unit skipped straight to done, found harness broken at capacitor, unit needs new harness ; ordrng 1 W11590868 (Harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Perry, OH 44081
Dan H
Job Details: 06/27/2024
"Cc that light are out, freezer section light wires are too short to be able to splice new led module in, called whirlpool techline spoke to Brandon, unit cannot be repaired, file number 7739385580"
We serviced a
MAYTAG DRYER
Model MGD5630HW1
Near Grafton, OH 44044
David R
Job Details: 06/27/2024
Cc unit not heating. Found coil not opening up to tuning on ignitor. Ordering coils and ignitor. ; ordrng 1 WPW10328463 (Coils) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near LaGrange, OH 44050
David R
Job Details: 06/27/2024
"Cc unit no ice. Found IM arms might be broken and wont pose ice out. Also took a pic of frost build up in back of evap, could be causing air flow to not circulating properly. No gaps in FZ door or FF. Nothing stopping doors from closing all the way. Ordering icemaker, thermistor, fan and harness ; ordrng 1 4317943 (Icemaker) and 1 WPW10383615 (Thermistor) and 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Oberlin, OH 44074
David R
Job Details: 06/27/2024
"Cc had another appliance company come out and check. Problem was unit was not cooling, other company found unit not defrosting properly and determined control was issue, frost buildup in back on freezer evap. Tested and control is not sending voltage in defrost test mode. Control is issue. Tested would see off whirlpool covers for defrost system parts as well. All fans are good. * 2 job count; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater w/ harness) and 1 WPW10384183 (Thermistor)"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Cleveland, OH 44109
Marie V
Job Details: 06/27/2024
"Cc that unit does not heat, stared unit, confirmed, found gas was shut off to unit. Opened up and tested dryer, unit is heating up. Op test ok"
We serviced a
GE REFRIGERATOR
Model GTL18JBPWRBS
Near Cleveland, OH 44144
Marie V
Job Details: 06/27/2024
"Cc that unit did the same thing. Took pics ,no damage. Called BJ, water valve not shutting all the way. reordering water valve. ; ordrng 1 IM6D (Ice maker)"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Cleveland, OH 44102
Marie V
Job Details: 06/27/2024
"Cc that unit is leaking from the top when ice maker fills up. Confirmed, found water valve is wiping water caused fill tube to crack. Will need both, water valve and fill tube. Cust will not fix. ; ordrng 1 WPW10312696 (Water valve) and 1 W11415785 (Fill liner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV395ETPAWR/A1
Near Westlake, OH 44145
Marie V
Job Details: 06/27/2024
"42 ohms, Cc that unit will not run. Confirmed, unit shows error code TE, tech sheet shows thermistor resistance out of range. Took opfront panel off and measured resistance reading 42 ohms, by tech sheet should be 10Khoms. Unit will need new thermistor. ; ordrng 1 DC32-00007A (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Avon Lake, OH 44012
Angel
Job Details: 06/27/2024
Replaced ui and control board opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY5
Near Avon Lake, OH 44012
Angel
Job Details: 06/27/2024
Cc that unit was building up ice on bottom of freezer. Found drain tube clogged. Cleared out drain tube and all ice opt test good.
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Avon Lake, OH 44012
Angel
Job Details: 06/27/2024
Cc that unit is making a scraping sound at the end of the cycle on the spin. Ran a test with some towels by running a rinse/spin and when it got to the spin heard the noise. Unit will need the spin assembly but parts are discontinued. Explained to customer this will be sent to warranty for any further steps.; ordrng 1 22002897 (Spinner assembly) and 1 22002115 (Discontinued)
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Bay Village, OH 44140
Marie V
Job Details: 06/27/2024
"Cc that the unit is not keeping temps. Stared unit broils is working properly, found bake element open getting 245V. Will need bake element.Brought broil for return, ; ordrng 1 WPW10207398 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB3
Near Bay Village, OH 44140
Angel
Job Details: 06/27/2024
"Cc that unit was leaking continuously but they dont remember from where because it was like 2 months ago and they shut the water off. Had customer turn on the water and checked filter housing, removed unit from spot and checked all lines on back and valve and no leaks ran ice maker called for water and nothing. Explained to customer I cant find any leaks I even had her dispense water while I checked and nothing couldve been switch on the dispenser inside the unit got stuck or something was hitting it when they closed the doors otherwise I cant find nothing at the moment recommended to monitor for now."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Avon, OH 44011
Angel
Job Details: 06/27/2024
Cc that unit was taking 2 times to dry her clothes and she had a company come out last week to clean vent. Verified and found vent completely logged with lint took pics. Unit working as designed vent is just clogged up with lint looks like vent was cleaned from outside but not from the inside.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/27/2024
CC that the ice maker is still leaking. Confirmed. Will need to order the correct ice maker. Did not charge Cust the difference in part since it was my mistake. ; ordrng 1 W10122519 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Rootstown, OH 44272
Corina B
Job Details: 06/27/2024
CC that the oven is not heating correctly. Confirmed. 2.9 amps. For the igniter. Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rootstown, OH 44272
Corina B
Job Details: 06/27/2024
CC that there was a squeak and was running all day. Cust had a video of the noise. Has not done it again. Ran diag no error codes. Will need a control and ui. ; ordrng 1 W11626074 (Control) and 1 W11626074 (Control)
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Kent, OH 44240
Corina B
Job Details: 06/27/2024
Replaced the valve. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mantua, OH 44255
Corina B
Job Details: 06/27/2024
"Found the drain with no air gap. Advised Cust will need to have an air gap for the dishwasher can drain properly. Replaced the control, pump and motor. Tested. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near South Euclid, OH 44121
Manny
Job Details: 06/27/2024
"Cc unit not working, verified and tested and all good, ran cycle multiple times and all good advise customer to keep an eye on the unit."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW1
Near Cleveland, OH 44103
Manny
Job Details: 06/27/2024
"Cc unit not filling, verified and found cold water valve off, turned on opt test ok"
We serviced a
GE DRYER
Model DCVH680EJ1MR
Near Mentor, OH 44060
Jason N
Job Details: 06/26/2024
"Unit needs a new front bearing. Order part from v&v, part is in stock. ; ordrng 1 WE49X21874 (Front bearing)"
We serviced a
SAMSUNG WASHER
Model WA400PJHDWR/AA
Near Painesville, OH 44077
Jason N
Job Details: 06/26/2024
Replaced damper springs. Ran a rinse and spin cycle to verify that the unit doesnt go off balance. Unit tests okay.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/26/2024
Unit making little to no ice. Unit needs a new recirculation pump. Float sensor is not functioning; ordrng 1 W11542867 (Recirculation pump)
We serviced a
KENMORE REFRIGERATOR
Model 59672003016
Near Chagrin Falls, OH 44022
Jason N
Job Details: 06/26/2024
"Cc unit leaking water in the freezer section Freezer evaporator drain clogged with ice, removed ice and steamed drain. Pulled drain tube and cleared clog. Draining properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/26/2024
Replaced door strike. Tested unit. Everything works as expected
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Amherst, OH 44001
David R
Job Details: 06/26/2024
"Cc unit not starting, wont turn on, already reset breaker. Verified wont start up. Went into diagnostics, unit no error codes. Ran test mode, passed. Turned unit off, unplugged again. Plugged in. Started up, turning on, letting options change. Unplugged again. Reset. Customer put items in, unit starting. Most likely could be a short in controls. As of now, Op Test Ok. ** would suggest main control and UI be replaced if happens again."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Avon Lake, OH 44012
Angel
Job Details: 06/26/2024
"Cc that unit would turn on but wouldnt start. Confirmed tried starting unit and nothing just goes to done. Verified and found capacitor open, replaced capacitor tested unit opt test good.; used 1 W11395618 (CAPACITOR) from stock"