Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7687 customer reviews

Map of North Ridgeville, OH

Great Service, Very informative




Review of Fred's Appliance Service

Gabriel was very helpful and informative when he inspected my washing machine. Very Professional


Map of Lakewood, OH

Fred’s is amazing




Review of Fred's Appliance Service

Corey came back several times and I believe the issue was finally figured out. So far the repair has been a success. Fred’s is quick to get parts to your door and a repairman to install them. We had an odd thing going on in our new dryer and even though it took a few times Corey was determined to figure things out. I recommend Fred’s highly and give Corey the highest rating for his determination, professionalism and kindness.


Response from Fred's Appliance Service:

Hi Seph! Thank you so much for sharing your feedback. We do apologize for the multiple trips to your home, but so glad to hear that Corey remained determined and was professional during the repair. We hope everything continues to runs smoothly with your dryer. If you do have any additional questions about your repair let us know. Thanks again! The Fred's Team


Map of Brook Park, OH

Lynn




Review of Fred's Appliance Service

Horrible service. They sent me two 10 year olds on a service call for why my washer continually smells moldy ( and STILL does today) and I was told, quote “don’t all washers smell??” I suggested there must be a leak and was also told “ if there was a leak you’d have a puddle of water on the floor.“ NOT TRUE. It’s Obviously an internal leak somewhere, ( which they refused to check for) probably very tiny not to puddle but enough to create moldy mildew odor. I was also told they don’t cover leaks! It’s UNDER WARRANTY! I will be calling them back!


Response from Fred's Appliance Service:

Hello Lynn! Thanks so much for dropping our team a line. We appreciate it. It seems that you may be suggesting in your note that we sent 10 year old technicians to your home? I can assure you that all technicians are at least 18 years of age or older. We've carefully reviewed your job record. It appears we were last at your home on 9/9/2019 and advised running some vinegar through a cycle to assist with odor. We also further examined your washer for leaks, and none were noted at the time of service. If you're still having troubles, we can certainly send another technician to re-examine your washer. We appreciate you dropping us a line. Thank you -The Fred's Team


Map of Mantua, OH

Great service and wuality




Review of Fred's Appliance Service

Brian was in and out, prepared, and efficient. Hope he gets a raise!


Map of Elyria, OH

Verygood




Review of Fred's Appliance Service


Map of North Royalton, OH

Dryer




Review of Fred's Appliance Service

The serviceman was professional and was able to fix my Maytag dryer. Maytag paid for the parts and I had to pay for the call and labor, which I thought was high.


Response from Fred's Appliance Service:

Hi Jeff! Thanks for dropping us a line. We know unexpected repairs are never fun. We frequently review our pricing structure to make sure it is in line with the industry standards and allows us to provide great service. ,We will certainly take your review into consideration during the next revice! We are glad to hear that David was able to get your dryer up and running again. If you have any questions about your repair just let us know. Thanks and have a good day! The Fred's Team


Map of Painesville, OH

Good stuff




Review of Fred's Appliance Service

Corina was great .. quick , cleaned up and was nice to our kids and pets.


Map of Euclid, OH

Fixed problem and washer is working fine.




Review of Fred's Appliance Service


Map of Mentor-on-the-Lake, OH

Dishwasher Repair w/ Jason




Review of Fred's Appliance Service

Technician Jason arrived early to take on my dishwasher repair. He was professional and courteous. His work was efficient. I thought the cost for the appointment was somewhat expensive but I have to give your service people credit going into other homes during this time. Labor cost was fair.


Map of Solon, OH

Bad service




Review of Fred's Appliance Service

My freezer broke and was repaired, it worked for one month then broke again. Someone came out this week to repair it, it worked for a day then broke again. Now I’m left without a working freezer AND refrigerator side (which was never an issue) and can’t get service for 4 days (including the weekend). Disappointed


Response from Fred's Appliance Service:

Hello Lisa! Thank you for sharing your feedback. We apologize that the temperature issues with your refrigerator are still not resolved along with the wait on your return visit. We always try to take care of our customers as quickly and thoroughly as possible. We will be out on 4/6 to get this taken care of for you! Thank you! -The Fred's Team


Great job on warranty service




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Great, professional service




Review of Fred's Appliance Service

I was really happy with the ease of communication, scheduling, and professionalism of the technician.


Service




Review of Fred's Appliance Service

Brian was very nice and considerate


Great service. Arrived when he said he would.




Review of Fred's Appliance Service

I always use Fred's Appliance. Everyone has always been helpful and the service has been great.


Great service!




Review of Fred's Appliance Service

Very pleasant! Great job!


Great service and quick




Review of Fred's Appliance Service

Knowledgeable and courteous


Great




Review of Fred's Appliance Service

It was good. He did his job, was polite, and left things the way they were when he came. Overall great job


Great




Review of Fred's Appliance Service


Diane




Review of Fred's Appliance Service


Washer repair




Review of Fred's Appliance Service

In this time of worry about the corona virus i found that the repairman kept his distance, did a good job and quickly left. Exactly what i had hoped for


Nice Guy,Bullshit Explanation




Review of Fred's Appliance Service

Nice Guy,Bullshit Explanation - Blamed it on Whirlpool design of oven for not working. When the temperature is set to say 350 when the beeper sounds it still not at that cooking temperature. To say you have to wait another 20-30 miniutes is bullshit!! If it's a product problem, replace it period or report it to Whirlpool for replacement don't give us a piece-meal solution to det around the problem!!


Response from Fred's Appliance Service:

Hi Karen, We appreciate your sharing your review with us! There is often confusion around preheating an oven. The initial pre-heat is based on the heat increasing the resistance of a temperature sensor that is located at the top of the unit. Since heat rises, the temperature sensor senses, say, 350 degrees before the sides, back, and bottom of the oven cavity reach that temperature. The best way to check the temperature of the unit is to place a cast iron skillet/pan on the center rack and, using an infrared thermometer, take the temperature of that pan. You will typically find the pan has reached the set temperature about 10-15 after the oven sensor reaches temperature and causes the unit to beep. We hope this helps clear up the preheat process. If you find that your unit still isn't reaching temperature after 10-15min after the preheat, please give us a call. We will be happy to take a look at your unit! Thank you! The Fred's Team


Mario




Review of Fred's Appliance Service

Thanks being on time


Great service reps- super knowledgeable




Review of Fred's Appliance Service

I was very happy with their work. They found what my problems were coming from with ease.


Great service




Review of Fred's Appliance Service

Our technician was very thorough and informed us about what she was doing. Unfortunately our refrigerator was too expensive to repair versus buying new. I appreciate the quote to fix it and Corina’s advise. That’s why we always use Fred’s because the employees are great!


Response from Fred's Appliance Service:

Hi Judith, We are sorry to hear that the repair was more expensive than replacing the unit. However, we are happy that Corina provided you with great service and advice! Have a great weekend! The Fred's Team


Fast Repair




Review of Fred's Appliance Service

Joe O, the Fred's technician who repaired our washing machine was courteous and efficient. He had us back in business within minutes after arriving. The wash was piled up, so we did a lot of washing after he fixed and it works fine.


Very personable, knowledgeable, and quick




Review of Fred's Appliance Service

Dan H, is a true professional in every sense of the word. knows exactly what he's doing and is easy to speak with. Your company is blessed to have a great staff, both the one's that we interact with on the phone as well as your service technicians. Great personnel and totally appreciated even though the products that are being manufactured are overall very poorly made. How sad is that?


Great work




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very Knowledgeable




Review of Fred's Appliance Service

Corrina was extremely professional and Knowledgeable. She answered all questions in a way that was very understandable. She was very patient and did not mind breaking down lingo as if she was talking to a two year old. She was the only contractor who throughly explained how the plumber should have installed the saddle valve. I wish we had this information before I hired the plumber.


good service




Review of Fred's Appliance Service

was under warrenty


Freezer Fixed Fast!




Review of Fred's Appliance Service

Great service for start to finish. I was impressed with the online scheduling. It was easy and asked non-technical relevant questions. Upon arrival to our home, Dan and his tech-in-training were very professional throughout the service call. He told me the problem, solution, cost and timeline until the job would be completed. Dan returned when the part arrived at my home and quickly installed the thermostat. Thanks for being a reliable company with awesome techs. I highly recommend Fred's Appliance Repair. (BTW, Dan is/was a great mentor from what I saw.)


Quick and easy




Review of Fred's Appliance Service

Service person was right on time, polite and efficient. I was completely satisfied.


CORINA IS GREAT!!!




Review of Fred's Appliance Service

Jeff and Corina B are the only reason I have kept my sanity through this whole process that began all the way back in November. Whirlpool should take a few lessons from them about what "customer service" means.


Good service




Review of Fred's Appliance Service

The service man was very knowledgeable and professional. He arrived on time and completed the repair in a timely manner.


Service




Review of Fred's Appliance Service

Awesome! Assessed the situation, provided detailed description of issue, Priced the new part, presented it to me, i accepted and he ordered. Part was shipped to my house and he came next day to install it. Perfect. Could not ask for better service. Have used multiple times and could not be happier. Tech was professional and courteous.


Great service, fast and efficient




Review of Fred's Appliance Service

Everything was great. The two technicians we had out were professional and explained everything well. Communication with the company was also great. Quick responses and tracking to see when the technician was on his way.


Install a drum felt seal on dryer




Review of Fred's Appliance Service

Great service, very professional


good service fair price




Review of Fred's Appliance Service


Fred’s Appliance Best in CLE




Review of Fred's Appliance Service

We have used Fred’s a number of times. They are professional and timely. Simply the best the CLE has to offer.


Great




Review of Fred's Appliance Service

They were good thanks


good repair and explainations to questions asked




Review of Fred's Appliance Service

Two different technicians to complete job, both friendly and professional.


Cheryl




Review of Fred's Appliance Service

We've had Jeff here before. He's always here on time and very pleasant. He's very knowledgeable on appliances. Quick with his assessment.


Washing Macine Repair




Review of Fred's Appliance Service


Mike




Review of Fred's Appliance Service

Great service and communication.


absolutely nothing fixed




Review of Fred's Appliance Service

When he arrived he listened to me for about 10 seconds. Was pleasant but ultimately only changed one ridiculous setting thereby accomplishing absolutely nothing. Uninformed. Still now everything in my refrigerator is constantly freezing causing me to throw food away in this time of crisis. Disappointed yet again by ineptitude.


Response from Fred's Appliance Service:

Hi Jill! Thanks for sharing your experience with us. We are sorry to hear that this issue has still not been resolved with your refrigerator. We do see a return visit scheduled for 3/30/20 to get this resolved for you. If you have any questions along the way we are here to help. Thank you! -The Fred's Team


Renee




Review of Fred's Appliance Service

Dan and the young man with him were very professional and kind.


service




Review of Fred's Appliance Service

Excellent and prompt service.


arkley99@gmail.com




Review of Fred's Appliance Service

great service, awesome price!


efficient, arrived next day.




Review of Fred's Appliance Service

no cost, under warranty.


Great Service




Review of Fred's Appliance Service


Great service call from Corina




Review of Fred's Appliance Service

We always ask for Corina. Very personable and explains up front the problem and costs.Concerned though that we are charged a service call charge plus labor. Would like to see the service call lessened or eliminated if you are actually having work done, then pay the labor charge. Charges to install a $30.00 part were $200.00+


Response from Fred's Appliance Service:

Hello Bea, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that Corina was personable and explained the problem and costs up front! Thanks! The Fred's Team


Best company




Review of Fred's Appliance Service

Very good company


Great service




Review of Fred's Appliance Service


Above average.




Review of Fred's Appliance Service

Very nice


Awesome. Had the parts on his truck




Review of Fred's Appliance Service

Very skilled an knowledgeable


Outstanding Service




Review of Fred's Appliance Service

Corina was knowledgeable, efficient and informative and a real pleasure to have contact with. Fred’s Appliance truly has a top-notch employee!


Very nice repairman. Finished quickly




Review of Fred's Appliance Service

Great job. Will be using them in the future for appliance repairs on my rental properties.


Fantastic service from Corina and her apprentice.




Review of Fred's Appliance Service

Thanks so much for your continued excellent service!


Quick response & excellent service




Review of Fred's Appliance Service

Very pleased with the technician who was polite and helpful. I was happily surprised when the office called me first thing in the morning and scheduled an appointment for that morning. We will use Fred’s again, but hopefully not too soon!


Deborah




Review of Fred's Appliance Service

I declined service because it was so expensive $368.00 to repair. I could almost get a new washer. Not happy about service charge of $105.00. I will never use Fred Appliance again. Take me off your list.


Response from Fred's Appliance Service:

Hi Deborah! Thank you for sharing your experience with us! We know unexpected appliance repairs are never fun. We frequently re-evaluate our pricing structure to ensure it is within the industry standards and allows us to provide stellar service. Our trip and diagnostic is guaranteed for thirty days. Thanks and have a good weekend! The Freds Team


Fast, quick service




Review of Fred's Appliance Service

Bought a brand new refrigerator and the water line was pinched. Jason came in and replaced it in 5-10 minutes. He was fine so quickly I asked my husband what happened and why he’s leaving. Everything has since ran smoothly.


Great service, knowledgeable technicians




Review of Fred's Appliance Service


corina




Review of Fred's Appliance Service

polite and prompt, quickly diagnosed issue and presented several options to us. Thank you


gabriel was a pleasure to have in my home




Review of Fred's Appliance Service


Quick response




Review of Fred's Appliance Service


Very happy and satisfied!




Review of Fred's Appliance Service

A wonderful experience with your company. Thank you. Our service man David was exceptional. Smart, friendly and kind. Did a superior job.


Dryer serviced




Review of Fred's Appliance Service

David is GREAT!!!!


Good




Review of Fred's Appliance Service


I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off.




Review of Fred's Appliance Service

I can’t blame Brian for this but the initial tech didn’t know what he was doing. A major rip off. The defrosting of the freezer was always a problem but it was never looked at.


Response from Fred's Appliance Service:

Hi Richard! Thank you for sharing your experience. Our goal is to diagnose the issue on the first trip and we apologize that it didn't happen that way for you, however, we are glad that Brian was able to get you taken care of. If you have any other questions or concerns about your repair please let us know. Thanks and have a good day! -The Fred's Team


great feedback from tech.




Review of Fred's Appliance Service


Fast and Effective




Review of Fred's Appliance Service

Tech knew his stuff, easy experience


Excellent!




Review of Fred's Appliance Service

David was friendly, professional and had our oven fixed in no time! This was a warranty service but rest assured I will contact Fred's for any future repair needs. I was very impressed with the entire process and will also refer friends. Thank you so much and stay safe and healthy!


great and efficient service!




Review of Fred's Appliance Service

Joe was very thorough in helping us understand what happened and how to record the issue on my phone if it happens again. Would recommend him for professionalism and efficiency!


Excellent




Review of Fred's Appliance Service

Corina was courteous, professional and very nice!


Alex




Review of Fred's Appliance Service

Excellent service as usual. I love working with your company. Prompt, proficient, and fair.


Easy and Professional!




Review of Fred's Appliance Service

Very receptive company. Appointment setting/confirmation was easy and thorough. The tech was punctual, friendly, helpful!


Great service




Review of Fred's Appliance Service

Fred’s is the best for appliance service.


Great Service




Review of Fred's Appliance Service


Thanks for the great service




Review of Fred's Appliance Service

Will choose you again


Great job, professional and courteous




Review of Fred's Appliance Service

An excellent job by Gabriel. I was also impressed by the commitment to safety during the COVID-19 outbreak; he called from the driveway and explained that upon entering, he would maintain 6 feet of space while working. Outstanding!


Great




Review of Fred's Appliance Service


Prompt effecient service




Review of Fred's Appliance Service

Corina was friendly and professional. So grateful she was able to come to my home to fix the dryer, especially during these difficult days!!!


Service call




Review of Fred's Appliance Service

Excellent service call


Good Service




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service

Washer repair


Great service




Review of Fred's Appliance Service


Carolyn




Review of Fred's Appliance Service

Not good my machine still dies but work and ha making a loud sound


Response from Fred's Appliance Service:

Hi Carolyn, We are sorry to hear that you washing machine still isn't working. Someone from our team will be calling you shortly to get this taken care of! Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

David was polite, professional and knowledgeable. He took of the problem quickly and efficiently. We would definitely recommend his service. Thank you again for getting our appointment in on Monday


Professional and knowledgeable




Review of Fred's Appliance Service

Professional


Very prompt and quickly solved the problem




Review of Fred's Appliance Service

Suggestion : with a new appliance teach the new owner how to set it up. It was foreign to me.


Response from Fred's Appliance Service:

Hi Mary! Thank you for your feedback. We are glad Jeff was able to explain the operations of your refrigerator and adjusted the settings for you. If you have any questions about your visit feel free to reach out. Thanks again and have a good day! -The Fred's Team.


Great Service




Review of Fred's Appliance Service

We had Jason from Fred’s Appliance and he is very knowledgeable about everything. We had him come out last year and requested him this year. He was very polite and could not ask for anyone better. Would recommend Fred’s appliance to anyone.


oven repair




Review of Fred's Appliance Service


Fred’s Appliance is a fantastic company; they were helpful every time I called them




Review of Fred's Appliance Service

Did a good job; arrived an hour ahead of window of time that I was given; fortunately, I was at home. The person doing the work was an apprentice with his mentor watching. Door appears to be working well. Thanks;


Response from Fred's Appliance Service:

Hi Martha, Thank you for taking the time to share your experience with us! Sometimes our technicians run early and we like to get the customer taken care of early if possible! If not, we are happy to wait for the timeframe. We are so glad to hear that the door is working well and that we were helpful each time you reached out! Thank you! The Fred's Team


great service, friendly tech.




Review of Fred's Appliance Service


Bruce




Review of Fred's Appliance Service

Great service and he was very helpful explaining our situation... very nice guy


Good Experience




Review of Fred's Appliance Service

Corina arrived on time, was friendly and knowledgeable. The price was fair. I will definitely call Fred's Appliance for future repairs.


Great service




Review of Fred's Appliance Service

I will use your services again and recommend to others.


Paul




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Dan was great very professional


A good job.




Review of Fred's Appliance Service

Everything fixed by a guy who knew what he was doing.


Fast and Great Service




Review of Fred's Appliance Service


Pricey!!!




Review of Fred's Appliance Service

Jason was timely and professional. I do feel the pricing was very high service fee $98 then labor costs $114 and parts $47. The tech was only here for 35 minutes. $274 in total. ☹️


Response from Fred's Appliance Service:

Hi Kelly! Thanks for sharing your feedback. We frequently re-evaluate our pricing structure to ensure it is within industry standards and allows us to provide excellent service. We are glad Jason was timely and able to repair your dryer on the first trip. We do warranty our trip and diagnostic fee for 30 days. If you have any questions or concerns please feel free to reach out. Thanks again! -The Fred's Team


Stove burner




Review of Fred's Appliance Service

Jason was very efficient and pleasant. Would recommend 100%


wonderful experience




Review of Fred's Appliance Service

Joe was outstanding


Great service, Jason really knows his stuff!




Review of Fred's Appliance Service

the appointment was kept perfectly, Jason tested all aspects of my concerns re: washing machine. Thanks!


Great service




Review of Fred's Appliance Service

Gabriel was very knowledgeable, friendly, and professional. We will be using your services again!


Fast Service




Review of Fred's Appliance Service

Contacted then on Wednesday afternoon, they were here Thursday morning at 8 am. Technician was friendly and knowledgeable. Very good experience. Highly recommend.


Oven




Review of Fred's Appliance Service

Unfortunately this is the second repair on the control panel in the past 1and half years


Response from Fred's Appliance Service:

Hi Morley! Thanks for sharing your experience. We apologize that the error codes returned on your wall oven. It looks like Dan was able to get you all taken care of today. If you have any questions about your repair feel to reach out. Thanks for your feedback and have a great weekend! The Fred's Team


Great service




Review of Fred's Appliance Service

Very knowledgeable and valued me ad a customer.


Microwave Still Broke




Review of Fred's Appliance Service

The microwave is still broke


Response from Fred's Appliance Service:

Hi Steve, We are so sorry to hear that your unit isn't working. Please give us a call at 1-888-45-FREDS to schedule a service visit. Thank you! The Fred's Team


Icemaker




Review of Fred's Appliance Service

The service man, was quick to find the assumed problem with our ice maker. He told us to call if the problem continued.


The way service is supposed to be!




Review of Fred's Appliance Service


Miran




Review of Fred's Appliance Service

The repairman was professional and knowledgeable.


Excellent service




Review of Fred's Appliance Service


Great service by Gabriel




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Dave was very friendly & prompt. He fixed the problem quickly & was very professional.


Awesome service




Review of Fred's Appliance Service

The technicians were professional, friendly, and well prepared for visit. They provided an estimate and time frame so I could plan accordingly.


Thanks for response so quickly. It would have been hard not to have a dryer working




Review of Fred's Appliance Service


SUPER FANTASTIC




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian is GREAT. Polite, left my place neat. Super informative.


Finally got to the issue




Review of Fred's Appliance Service

Third time is the charm , last tech finally exercised the ghost out of my machine.


Response from Fred's Appliance Service:

Hi Raymond, We are so happy to hear that we were able to get your unit up and running again! Please let us know if you have any troubles at 888-45-FREDS. Thank you! The Fred's Team


Great




Review of Fred's Appliance Service

Jeff did a spectacular job very professional considerate and efficient. Thank you for a job well done


Very professional and great service.




Review of Fred's Appliance Service

Repair man was thorough and arrived on time.


Jeff did a good job




Review of Fred's Appliance Service


Amazing service




Review of Fred's Appliance Service

Quick, efficient, and very knowledgeable with the issue. Not only did he fix it, but elaborated on ways to prevent it from happening in the future. I would definitely recommend. It was nice that the company sent out a familiar face since I’ve used this company to service other appliances at my home.


Great




Review of Fred's Appliance Service

Knowledgeable skilled complete information helpful suggestions couldn't have been better good communication by your phone personnel thank you


Great




Review of Fred's Appliance Service

We need to run the washer a few more times but i think you fixed it,The service and comunication was spot on thankyou


Great service




Review of Fred's Appliance Service


Gloria




Review of Fred's Appliance Service

As always Jeff M. did an outstanding job. He was my first experience with Fred’s service. His knowledge, professionalisms, and dedication is the main reason I am a repeat customer. He is also the reason I recommend Fred’s.


Great service and expertise.




Review of Fred's Appliance Service

Brian repaired a repair attempt by another vendor. We just now have the washer back in service after 35 days of two failed repairs and he being able to correctly and efficiently repair.


Great. Service mam




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

he was great. Fast, efficient and very courtious.


Great




Review of Fred's Appliance Service

He was thorough and honest. Arrived in a timely manner


Great service and nice guy ♥️




Review of Fred's Appliance Service

Fixed fast, a real joy of a person 🥰


Fast And Efficient Service!




Review of Fred's Appliance Service

Jason was professional, personable and helpful and efficient. Very happy with service!!!


Great job, the refrigerator is as good as new.




Review of Fred's Appliance Service


Quick diagnosis of problem




Review of Fred's Appliance Service

Jason was very professional and personable. Good service!


Outstanding Service




Review of Fred's Appliance Service

Gabriel was excellent. I will definitely use your services for future appliance issues. Thank you so much!


Great company all around




Review of Fred's Appliance Service

Our technician made sure the job was not only done timely but done right also.


Prompt, courteous with a sense of humor




Review of Fred's Appliance Service


Fred




Review of Fred's Appliance Service

Great service. Very friendly and professional.


Timely service




Review of Fred's Appliance Service

The service guy was timely but seemed to not want to answer my questions. I was concerned that he replaced the main board and not the panel. He took the panel with him after he told me previously that he would replace both. I was not completely satisfied


Response from Fred's Appliance Service:

Hello Pamelina, Thank you for taking the time to submit your review. We are happy to hear that your technician was timely. However, we are sorry to hear that you did not receive 5 star service! We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (service@fredsappliance.com or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team


Solid service




Review of Fred's Appliance Service


Prompt, great service




Review of Fred's Appliance Service

Joe, the tech, did a great job. He was knowledgeable, personable, and polite.


Chris




Review of Fred's Appliance Service

Brian was great! On time, fast and efficient!!


washer inspection and repair




Review of Fred's Appliance Service

Punctual, efficient, educational


Marsha




Review of Fred's Appliance Service

Very good and knowledgeable.


Gabriel




Review of Fred's Appliance Service

Gabriel was on time, courteous and very knowledgeable. He was respectful of our homes cleanliness and took care of our washing machine issue very thoroughly.


Great service




Review of Fred's Appliance Service

Technician was very nice and explained my problem to me thoroughly.


Russ




Review of Fred's Appliance Service


Fred’s appliance great company




Review of Fred's Appliance Service

Friends is a great company. Have enjoyed their service a couple of times. Jeff arrived on time and did a super job.


Great Service




Review of Fred's Appliance Service

Great technician


Washer repair




Review of Fred's Appliance Service

Excellent, professional service


Crate service on time very pleasant man




Review of Fred's Appliance Service


Great service and very knowledgeable




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Johanns




Review of Fred's Appliance Service

Nice man, polite and hard worker. Fixed everything!


Great Service as Always




Review of Fred's Appliance Service

Gabriel is a consummate professional and a great representative of the efficient and quality work that we've always experienced with Fred's


Great service




Review of Fred's Appliance Service

Clean and efficient


Great Sevice




Review of Fred's Appliance Service

Nice, professional.


GREAT SERVICE




Review of Fred's Appliance Service


Great job!




Review of Fred's Appliance Service

Fixed a cracked hose on my water dispenser. Guy did a great job, would highly recommend this place.


Great and Quick service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

I was so pleased with the good results getting my Washer back working.. after coming out the second time replacing parts that was sent to my home the following day ..and was able to track my worker , while I was at work myself.. These guys are awesome, they also called my phone to see if everything was completed to my satisfaction.


Ken




Review of Fred's Appliance Service

Quick very professional very happy.


Great first experience




Review of Fred's Appliance Service

Excellent service !


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel was courteous, knowledgeable and informative.


Great




Review of Fred's Appliance Service

Corey was very efficient and did a GREAT JOB! Would use this service again


Service




Review of Fred's Appliance Service


Maureen




Review of Fred's Appliance Service

Great and kind service


Great




Review of Fred's Appliance Service


2 year old Maytag would not spin




Review of Fred's Appliance Service

Was advised drive motor was warranty and balance of repairs will be $600 , so $150 more than a new replacement washer When it was actually a spluch issue and the replacement part was $9 off eBay and 15 min start to finish job Washer now spins properly , feel that I was being taken advantage of with the $600 repair estimate Still charged me $100 to try to rip me off


Response from Fred's Appliance Service:

Hi Arnie, Thank you for taking the time to share your experience. I connected with your technician and he stated that the motor was so hot that he could not hold his hand on it and the gearcase was extremely loud indicating worn gearcase bearings. We appreciate you sharing your review with us! Have a great weekend! The Fred's Team


Customer service horrible , technician great !




Review of Fred's Appliance Service

Dealing with the customer service people was horrible at best . After receiving a package at my home with no warning or scheduled appointment. One operator hanging up on me and the second trip to my home . I got my washing machine fixed . The tech that showed up was completely opposite. Kind helpful and knowledgeable.


Response from Fred's Appliance Service:

Hi Raymond! Thanks for sharing your experience. We apologize that your interactions with our office team were not in a positive light. We will be reviewing the chain of events and making changes in order to provide stellar customer service in the future. We are so glad that Art was able to resolve the issues with your washer. If you have any further questions or concerns please feel free to reach out. Have a good weekend! -The Fred's Team


Great service




Review of Fred's Appliance Service

Very professional


Great Service




Review of Fred's Appliance Service


Reassuring




Review of Fred's Appliance Service

I was led to believe (as result of contacting the manufacturer customer service and then talking with their safety dept) that I may have a serious issue and Jason was dispatched by that mfgr to assess my issue. Jason ran diagnostics, asked me many questions and was able to allay my concern and shared documentation in the service manual that backed up his conclusion.


gabriel p




Review of Fred's Appliance Service


GREAT SERVICE




Review of Fred's Appliance Service

SOLVED PROBLEM WITH NO ISSUES.


he did great




Review of Fred's Appliance Service


Andrea




Review of Fred's Appliance Service


Very good




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He was fine. Thanks


Great




Review of Fred's Appliance Service

He did a good job thanks for asking


Great




Review of Fred's Appliance Service

Excellent. Very nice and professional


.




Review of Fred's Appliance Service


Nice job




Review of Fred's Appliance Service

Dan is a diligent hard working service man.


Great service and very timely




Review of Fred's Appliance Service

Gabriel was great to work with. He is very knowledgeable and explained the problem in a way that we could understand. Fred’s appliance as a whole is great to work with.


William




Review of Fred's Appliance Service

Great service. Arrived early to my home and completed the job very professionally.


Constance




Review of Fred's Appliance Service


Very pleased with service call




Review of Fred's Appliance Service

Dan was very courteous and helpful. Even though a three hour appointment window is not bad -- anything can happen to delay a service call -- I was really happy that Dan showed up right on time -- that has NEVER happened to me before. I will recommend Fred's to anyone I know who needs a repair done.


Quick service turnaround




Review of Fred's Appliance Service

Had a dishwasher leak, Gabriel came out and quickly found the source, cracked tub. He quickly got everything submitted to my home warranty people and approved. The next day replacement parts started arriving and two days later Gabriel was back and got the job done. He was prompt, courteous and did a great job, no complaints whatsoever.


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Customer




Review of Fred's Appliance Service


Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Installed new door part unit tested good

Near Sanborn Rd, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc of ice build up in freezer Found freezer gasket right in the center not sealing Adjusted gasket OP Test Ok

Near Chardon-Windsor Rd, Huntsburg, OH 44046
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed water valve. Cycled ice maker. Op test ok

Near Truman Ave, Wickliffe, OH 44092
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer had an issue with frost buildup inside the freezer unfortunately they unplug the machine let it sit. it’s been plugged in for four days straight everything appear to be operating as designed could not find an issue.

Near Jefferson Rd, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found dispenser line on bottom door leaking notice hose was not push in all the way corrected issue also ran test on icemaker and fill test pass

Near W 8th St, Lorain, OH 44052
Joe O.

Joe O.

DRYER SAMSUNG DV50K8600GV/A3 Cc: noiseFound roller completely worn. Needs drum rollerCustomer does not want to repair at this time

Near Phillips Ave, Wickliffe, OH 44092
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit not powering onCustomer stated it wouldn’t power on, then it just started working again one day. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Unit powering on and off normally. Could not duplicate power issues with unit at this time. Could not install pre Id parts as a precaution for control issues, unit is stacked in a closet space with a dryer, would need a second tech to uninstall. Office to schedule customer with 2 techs.; saved tckt"

Near Center St, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC1 Installed new part unit tested good

Near Fieldstone Ave, Conneaut, OH 44030
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSO42QTB00 Replace parts but now found door flapper not closing all the way allowing warn air to come inside but in the pass few calls I diagnose unit it show flapper close good also test two table spoon of water and flapper holds water but out of nowhere is not closing properly ; ordrng 1 WPW10546285 (motor)

Near Quarry Rd, Amherst, OH 44001
Brian M.

Brian M.

DRYER WHIRLPOOL WED6120HC1 Installed motor and blower OP Test Ok

Near W High St, Middlefield, OH 44062
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 596.7238341 "Check thermistor at the control on p5 connecter 1 and 2 Rc and 3/4 fc they good need a control is not reading the thermistor ran test 3 on fan fridge not running also found evaporator frozen on fridge ; ordrng 1 W10633627 (motor-evap) and 1 W10807590 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Ridgeland Dr, Amherst, OH 44001
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint ice not dispensing, confirmed, found ice lever control arm underneath solenoid bracket, corrected and advised customer, op test good"

Near Washington Blvd, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER KENMORE 110.248723 CC that the unit will fill and not wash. Jumped the lock out. Drained the water. Will need a new lock. Replaced the lock from surplus t/s. Optest ok; used 1 WP3949238 (Latch) from stock

Near Cranford Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KFXS25RYWH2 "Installed new gaskets, op test good"

Near W Schaaf Rd, Cleveland, OH 44109
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint washer not fully draining, doing weird things like that from the start, ran diagnostics found F8e1, F3e1, F9e1, F3e2, cold water was off, pressure system faults, could not blow through pressure hose, accessed hose at tub, found hole obstructed, lightly poked through port with drill bit and cleared, calibrated op test good"

Near Carriage Stone Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER WHIRLPOOL WTW6120HC0 Cc: will not power onFound outlet has an open neutral. Ran extension cord to good outlet. Ran diagnostics test cycle. Advised customer to have electrical. Unit functioning as designed. Op test ok

Near E 276th St, Euclid, OH 44132
Corina B.

Corina B.

WASHER MAYTAG MVWP575GW0 "CC that the unit will start after its done running, hot water with cold water and the lid does not lock all the time. Ran diag no codes. Checked the hot and cold, correct. Ran a calibration. Advised cust that hot water will be added to a cool or cold setting. Started a rinse and spin, locked. Optest ok."

Near Telbir Ave, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Cc freezer handle fell off Found left side of handle hold screw hole is stripped out Needs freezer door ; ordrng 1 241987934 (dsp door-frzr)

Near Frazier Rd, Garrettsville, OH 44231
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "CC that it the ice maker was not working and now it is. Checked the wires at the door, good. Connections are good. Cycled ice maker. Working as designed. Optest ok."

Near Gasser Blvd, Rocky River, OH 44116
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ1 "Installed new control, op test good"

Near Harley Ave, Cleveland, OH 44111
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4800BQ1 Call tech line spoke to andy he said to replace operating thermostat and hi limit and temperature control cause is not supposed to cycle off in 180 degrees it supposed to cycle of at 1 50 with vent off ordering parts needed ; ordrng 1 279816 (thermal cut off hi) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse) and 1 WP3399640 (switch)

Near Inwood Blvd, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER WHIRLPOOL WED4950HW0 "Cc customer has questions, thinks unit is not working rightCustomer states it’s not performing well. She had vent company out to clean vent. She has a split vent situation with her neighbor and the total vent run for them is approx. 20 ft. Ran op test on dryer, good heat, airflow from unit. Found vent tube behind unit with a split at unit outlet connection, repaired vent. Could not check outlet, is not accessible. Advised customer that unit performance will be impacted by venting situation in this condo. Unit is working as designed."

Near Hart St, Mentor, OH 44060
Dan H.

Dan H.

WASHER ADMIRAL ATW4475XQ0 "Installed new hose, op test good"

Near Arden Ave, Lakewood, OH 44107
Brian M.

Brian M.

DRYER WHIRLPOOL WED9200SQ0 "Installed customer supplied parts Still nothing working Not getting power from main control board Needs main control board ; ordrng 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Summit St, Ravenna, OH 44266
Corey L.

Corey L.

WASHER MAYTAG MVW8230HC0 "Customer complaint of washer being too loud during operation and showed video, ran diagnostics no faults, ran component activation and auto test, all sounds were normal operating sounds, explained how the bottom is hollow, also the unit is in an empty room amplifying sounds, unit is operating as designed"

Near Spring Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5105HW0 The unit had a off balance code I cleared the code recalibrate the unit op tested good

Near Dawsey Rd, Rock Creek, OH 44084
David R.

David R.

DISHWASHER MAYTAG MDB7749AWQ2 "Cc unit not washing, intermittently, so,times water will go into unit and start up but most of the time unit will fill with water and stop, wait a min then drain itself, also start button flashes. Hard to close. UI has a little silver migration on ribbon. Water didn’t come into unit at first couple attempts. By passed float switch. Water came into unit, pump motor sounds good. Ran through diagnostics. All components sound good and working properly. Ordering UI, latch and switch. ; ordrng 1 W10811149 (panel-cntl) and 1 WPW10102495 (switch) and 1 WPW10404412 (latch-door)"

Near Gareau Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "The units not allowing water to pass. Needs a filter ASSY ; ordrng 1 W11346623 (FILTER HEAD), used 1 SHIPPING (shipping and handling) from stock"

Near Robb Rd, Conneaut, OH 44030
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint lid wouldn’t shut all the way then it did and it works now but hoses were switched, confirmed hot/cold reversed, corrected, calibrated, unit is operating as designed, advised customer shut off valves are leaking abound should be replaced, also rubber supply hoses are deteriorating and also should be replaced"

Near Wichita Ave, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LGHT1846QP0 "Installed ice maker, cycled ice maker. Op test ok"

Near OH-43, Mogadore, OH 44260
David R.

David R.

DRYER WHIRLPOOL WED49STBW1 CC clothes still getting snagged. Took a pillow case and found more sharp edges that could be snagging loathes. Called whirlpool. Joel. look around and feel around found snagging pieces. Replace as necessary and see what happens. Make sure no gaps between drum and bulkhead. Ordering baffles.***place on cancellation list ; ordrng 3 WP692490 (baffle-drm)s

Near Best Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 "Found unit on flood mode waited 7 minutes till stop then ran diagnostics and calibration and auto test pass also notice drain hose was shub in inside pvc to far down allowing water to sifend back to unit correct issue,opt test ok"

Near Quail Hollow Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit tested good

Near Brakeman Rd, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the water, ice and lights are not working. Unplugged the deli control. The lights, ice and water came back. Will need a control, door and harness. ; ordrng 1 WPW10599145 (Control) and 1 W10919626 (Door) and 1 W11170612 (Harness)"

Near Sandy Ln, Fairview Park, OH 44126
Joe O.

Joe O.

WASHER HOTPOINT HSWP1000M4WW "Cc: off balance, not spinningFound counter weight and mount sitting under unit. Mount wedged between pulley and platform(took pic). Found gouges in belt and pulley. Needs belt, pulley, counter weight, counter weight mount, counter weight bolts, leg and platform assembly, and suspension rods"

Near N Willow St, Kent, OH 44240
Joe O.

Joe O.

DRYER SAMSUNG DV48H7400EW/A2 Installed element. Ran test cycle. Op test ok

Near S Park Dr, Aurora, OH 44202
Dan H.

Dan H.

DRYER WHIRLPOOL GGQ8811PW1 "Installed new door switch, op test good"

Near Stratford Ave, Rocky River, OH 44116
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WML55011HB2 "Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"

Near Sentry Ln, Westlake, OH 44145
Joe O.

Joe O.

DRYER MAYTAG LDG7500AAW "Cc: noiseFound blower wheel worn, and free spinning on shaft. Needs blower wheel; ordrng 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"

Near Eastondale Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "CC that the lights are not working and the ice maker. Found the freezer light has failed. Ran step 56 e5 thermistor is bad. Will need a new ice maker and light.; ordrng 1 W11294907 (Ice maker) and 1 W10695459 (Led), used 1 Shipping from stock"

Near Thomson Cir, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER MAYTAG MGD8630HC0 The unit was vibrating I disassembled the machine I found a lot of lint packed around the blower wheel cleaning up the blower wheel unit tested good

Near Wedgewood Dr, Chesterland, OH 44026
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Found two service pointer on the issue of not making ice one is and updated ice maker and the other is ui been updated customer wants to start with icemaker first,ordering ; ordrng 1 WPW10251076 (icemaker), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Bay Hill Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

FREEZER GE FUF14DTARWH I tighten the door handle tested good

Near Texas Ave, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Arrived, no answer at the door attempted to call no answer. Spoke with MP she reached out with no answer. Advised to tag the door. Customer answer door while walking to van. Installed gasket. Steamed out gasket. Op test ok"

Near Chillicothe Rd, Novelty, OH 44072
Brian M.

Brian M.

OTR MICROWAVE MAYTAG MMV1175JZ0 Cc bulb broke off at base Unplugged unit twisted base out and replaced bulb OP Test Ok

Near W Lake Blvd, Kent, OH 44240
Corina B.

Corina B.

WASHER MAYTAG MVW6230HW0 CC that f0e4 come up. Ran diag F0e4 spin limit by temperature. Checked the hot and cold are reserved. Switched the waterlines. Optest ok.

Near Stonehedge Dr, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit not making iceRan entitlement on m/s good purchase date 10-25-19Checked freezer door wire harness, found several broken wires. Unit needs freezer door. Advised customer generally 4-6 weeks eta on a new door. Advised customer to call office to schedule finish up when door arrives. ; ordrng 1 LW11202405 (dor-fip)"

Near Waldamere Ave, Willoughby, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB855DC3 "CC that lf comes up and the washer is always off balanced. Found the basket leaning towards the right side. Leveled the washer. Checked the hot and cold, correct. Ran a calibration. Started a rinse and spin with towels. Optest ok."

Near Fairway Dr, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint ice maker stopped working then started again after a power outage, confirmed ice bin is full, advised power flickers or surges can play with control and resetting power to the unit can correct bad messages sending from the board, unit is operating as designed"

Near Brookside Blvd, Cleveland, OH 44111
David R.

David R.

DISHWASHER KITCHENAID KUDC03IVWH2 "Cc unit not latching. Found handle broke, missing screw and spring. Ordering out ; ordrng 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WPW10348409 (screw), used 1 SHIPPING (shipping and handling) from stock"

Near Park Dr, Brook Park, OH 44142
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF590SAJB0 Replaced the dispenser. Started a cycle. No leaking. Optest ok.

Near Logan Ct, Westlake, OH 44145
David R.

David R.

WASH/DRY COMBO FRIGIDAIRE FFLG3911QW0 "Cc when pressing the start button will only get a beep, unit not starting. By passed door switch, unit started. Door switch needs to be replaced. Ordering.; ordrng 1 134813600 (door switch), used 1 SHIPPING (shipping and handling) from stock"

Near Old Pleasant Valley Rd, Middleburg Heights, OH 44130
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer making a thumping sound, confirmed, found piece of a zipper or something caught in between felt and drum, removed, no damage was done, op test good"

Near Denison Ave, Cleveland, OH 44102
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BB2 "The hinge was not in all the way on the left side correct issue,opt test ok"

Near Brooklyn St, Elyria, OH 44035
David R.

David R.

DRYER WHIRLPOOL WED6600VW0 "Cc unit not turning on, press start and doesn’t do anything. Found open thermal fuse. Replaced from t/s tested. Good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Princeton Dr, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR GE GSH22JSDBSS "Customer complaint that unit is not dispensing water, confirmed, found line trough the freezer section door clogged, unable to clear, unit needs new door, unable to look up part number for door, all look up do not recognize model number including GEs parts look up, customer does not want repair at this time"

Near Hospice Way, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MHW5100DW0 "Cc unit stops in normal cycle.Customer states if she runs a normal cycle, it will stay at 41 min and not advance, she can run a quick wash without a problem.Ran diagnostics, no stored codes. Ran auto cycle. All functions passed. Started normal cycle. Unit sensed load at 41 min for around 5 min, then started advancing time. Unit is working as designed."

Near Springside Ln, Solon, OH 44139
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer makes a loud noise in spin, spun by hand and heard loud scraping, found a piece of thin metal in a hole in lower basket rubbing on tub, no damage done to tub but the basket paint is chipping where the item was, unit needs new basket; ordrng 1 W10554251 (spin basket)"

Near Elsetta Ave, Cleveland, OH 44135
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS331SDHB00 Cc unit is over cooling Found temps colder than set point Found diffuser not opening and closing properly Will need diffuser ; saved tckt

Near Jean Dr, Ravenna, OH 44266
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW5 "CC that there was a burning smell. Found the drain pump seized with a nail. Replaced the drain pump from surplus t/s. Started a rinse and spin, water drained. Optest ok. ; used 1 W10876600 (Drain pump) from stock"

Near Ashton Ln, Bay Village, OH 44140
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that there is a noise when running, found a charm in the felt seal. Removed the charm. Optest ok."

Near Grovewood Ave, Cleveland, OH 44119
Corina B.

Corina B.

DRYER MAYTAG MDE6200AYW CC that the belt is broken. Confirmed. Replaced the belt from surplus t/s. Optest ok; used 1 341241 (Belt) from stock

Near Grovewood Dr, Mentor, OH 44060
Brian M.

Brian M.

RANGE WHIRLPOOL SF315PEPB2 Installed listed parts Ran test bake to 350 and tested all burners OP Test Ok

Near E 142nd St, Garfield Heights, OH 44125
Corey L.

Corey L.

STACK W/D WHIRLPOOL WGT4027HW0 "Customer complaint not sure if washer should move that much and there was white screws that came out of it, could not find any missing screws, unit is operating as designed"

Near W 65th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed ice maker. Powered down unit for 30 sec, to reset fault. Ran step 57 manual ice maker harvest. Ice maker harvest test good. Advised customer to allow up to 24 hrs for ice production to resume."

Near Huntington Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR AMANA ART318FFDS06 "Customer complaint fridge freezing things, temps were 33 in ff and 10 in frz, adjusted frz control to max and replace part sent, advised to let 48 hours for temps to settle, op test good"

Near W 65th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not coolingFound unit not cooling, unit board intermittently resetting. Checked dc connections. Unplugged evap fan motor. Unit running, control not longer resetting. Unit has bad evap fan motor ; ordrng 1 W10822580 (evap fan motor12046), used 1 SHIPPING (shipping and handling) from stock"

Near Ransome Rd, Highland Heights, OH 44143
David R.

David R.

WASHER WHIRLPOOL WTW6700TW1 "Cc turning on by itself, not turning off when cycle goes off. Found no error codes. It from symptoms will need control ordering control.; ordrng 1 WPW10189966 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Princeton Dr, North Royalton, OH 44133
Joe O.

Joe O.

DRYER KENMORE 110.729421 Cc: no heatFound thermal fuse open. Replaced thermal fuse. Ran test cycle. Op test ok ; used 1 WP3390719XXX (XXX DO NOT RESTOCK XXX1853) from stock

Near Bass Lake Rd, Newbury Township, OH 44065
Jeff M.

Jeff M.

DRYER AMANA ALE866SVW There is a washcloth stuck in the dryer fan

Near Hart St, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint fridge leaking from side when using dispenser, confirmed, found water supply line to dispenser cracked at connection to valve, removed cracked portion of line, reinstalled, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
David R.

David R.

DRYER KENMORE 417.8112231 "Cc unit will start but within one min will stop and display error code and turn off. Went into diagnostics, E11 control error, clear code and if problem persist replace control. Also found heater grounded out, shorted thermostat . Will need heater, control, thermostat and limiter. Gave customer estimate. Do not order parts. Customer paid SVC.; ordrng 1 134711401 (limiter) and 1 137070890 (electronic h) and 1 137114000 (heater) and 1 3204267 (THERMOSTAT), used 1 SHIPPING (shipping and handling) from stock"

Near Brick Mill Run, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced parts. Another problem. Loud noises coming from damper. Ordering damper out; ordrng 1 WPW10479155 (control)

Near Hummingbird Ln, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVW7232HW0 "Wrong part. Needs strike, ordering out. Customer said can put in but if any problems we can be out. As of now no return; ordrng 1 W11457841 (STRIKE )"

Near Hawke Rd, Columbia Station, OH 44028
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL8 Cc unit leaking Ran a cycle for 20.min no issue or leak found Called whirlpool they suggested To order clear cover to find the leak; ordrng 1 W11179175 (tool)

Near Wembley Ct, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBRP20ELSS01 "Cc unit leaking through floorInspected unit, found dripping from inlet water valve at rear of unit. Plastic valve housing cracked. Unit needs inlet water valve. Shut off source water to prevent further leaking into house. ; ordrng 1 WP67003753 (valve-inlt8084), used 1 SHIPPING (shipping and handling) from stock"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint right ignitor is not lighting in oven, started bake cycle, ignitor has a weak glow, quoted to replace with ts kit, ok, replaced ignitor, op test good ; used 1 12400035 (IGNITER) from stock"

Near Woodhurst Ave, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE LFHT1513LW5 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near OH-45, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 253.6072201 "Replace all parts,opt test ok"

Near Sun Meadow Trail, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer sent pop to service emailsCc unit leaking In ice maker Found fill tube to have chunk of Ice build up in tube causing water to flow away from ice maker when filling Cleared fill tube OP Test Ok

Near Nicodemus Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY09 Installed new part unit tested good

Near Claymore Blvd, Richmond Heights, OH 44143
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Cc Icemaker and water dispenser not working. Went through service pointer and checked heater fill tube, 55 ohms, between range. Went to test 66 in diagnostics, heater is getting 12VDC, good. Went to test for Icemaker, passed test. Went to Door Icemaker water valve. No water came out. None coming out dispenser as well. Water is turned on. Pulled unit out. Water is working fine now. Found line kinked. Customer going to have line looked at and put in different t spot. Also tested water valve again, water went into Icemaker. Unit is good."

Near Tilby Rd, North Royalton, OH 44133
David R.

David R.

DISHWASHER WHIRLPOOL FFCD2413US2A Customer told office they were sending over POP. Cc unit not turning on. Found wires burned coming into unit. Cut and Stripped back. Put new wire nuts on them. Tested. Good. Op test ok

Near Carrington Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found no error codes ran auto test pass check temp was 233 degrees on heater unit working as design customer complaints that she has to dry dishes at the end of cycle explain her that dishes will still be a little wet for her to dry with a towel she does not have a fan blower setting unit is good

Near Sullivan Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Installed water inlet valve and three led modules since clips broke removing for diagnosing, op test good; used 3 W11130208 (MODULE XX SURPLUS) from stock"

Near Edgehill Rd, Cleveland Heights, OH 44106
Corey L.

Corey L.

RANGE FRIGIDAIRE PLCS389DCB "Customer complaint food in between glass would like to have cleaned, removed door and disassembled door to expose underside of glass, customer cleaned, reinstalled door, op test good"

Near Edgehill Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WFW6620HC0 "Installed new motor and rotor, op test good"

Near W 12th St, Cleveland, OH 44109
Jeff M.

Jeff M.

RANGE KENMORE 790.304794 Installed new part unit tested good

Near Woodway Dr, Wickliffe, OH 44092
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

Near Westwood Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9150WW00 "Cc unit not filling with water. Ran diagnostics found code f8e1 for no water detected entering or level switch did not trip. Ran auto test, cold valve test, valve buzzing only a trickle of water coming in. Pulled water lines, pressure from both hot and cold sources good. Unit needs cold inlet valve.; ordrng 1 WPW10212596 (valve6958), used 1 SHIPPING (shipping and handling) from stock"

Near Maplegrove Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint of some frozen food, installed new air damper and harness , advised customer to monitor, if problem continues unit will need control"

Near Clifton Blvd, Lakewood, OH 44107
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: light staying on constantlyFound range light will not shut off. Found control sending constant power to light. Needs controlEntitlement shows under 1 year.; ordrng 1 W10892389 (cntrl-elec)

Near Richards Dr, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MGR5775QDB "Installed new part unit tested good ; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"

Near S St Clair St, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EPA00 Installed gasket OP Test Ok Customer needs other door gasket ; ordrng 1 W10830047 (gasket-fip)

Near Webb Rd, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit making a sound when in wash cycleCustomer states it makes a thumping sound when it’s agitating. Ran diagnostics, no codes stored. Ran auto cycle. No abnormal sounds heard. Ran wash cycle with a clothing load for customer. Advised customer sounds normal for this type of unit. Op test good"

Near Mayfield Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 20 degrees, good frost pattern on freezer section evaporator, ran ice maker diagnostics, found e2 (motor lost position) error code, unit needs new ice maker ; ordrng 1 W11294907 (Ice maker)"

Near E 168th St, Cleveland, OH 44110
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Recovered refrigerant Installed evap compressor and dryer Ran 28 inch vac for 20 min let sit for 20 min Recharged with 5.5oz of r134a Normal frost pattern showed advised to let sit for 48 hours to cool ; used 1 Tjaf1200 (Process stub), and 1 WPW10143759 (DRIER) from stock"

Near Nicholas Way, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Customer complaint temps went up and frz food was ruined, temps were 20 frz and 44ff, freezer is empty and fridge only has a few items, evap has good frost pattern, temp was set to warmest, adjusted to recommended, unit is sharing an outlet with a surge protector powering a few other electronics, advised customer that unit needs to be on its own dedicated properly polarized and grounded outlet, allow24 hours for temps to settle, customer asking about spoiled food coverage, advised customer to contact wpl customer support"

Near E 116th St, Cleveland, OH 44120
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT790SAYB0 "Cc unit not washing dishes and soap tab not coming out of dispenser.Ran diagnostics, found codes 8-2 for drain pump electrical problem. Ran diagnostics cycle in entirety. All functions passed, no codes. Ran quick wash cycle with detergent tab. Found detergent dispenser door didn’t open far enough to release tab. Moved dispenser guard clip over. Dispenser lid opened further, tab released. Op test good."

Near Caronia Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7120HW0 "Cc unit not powering on, lid is locked. Customer sent pop to service@fredsappliance.comChecked power into unit, good at 123v. No status Led on main board, board receiving 123v. Unit needs main control. Popped lid lock to access m/s tag and let customer remove clothing. ; ordrng 1 W11394572 (LID LOCK) and 1 W11419051 (CONTROL BOARD)"

Near Fox Hill Trail, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW2 "Customer complaint that unit was not spinning or draining from clothes and now washer will not even come on, confirmed, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (Cntrl)"

Near E 124th St, Cleveland, OH 44108
Joe O.

Joe O.

WASHER MAYTAG MVWC400XW3 Cc: won’t power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok

Near Perry Dr, Eastlake, OH 44095
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Found temp setting on Celsius switch to feirenhiet temp was set at 33 fridge and 1 on freezer advise customer to leave at recommended also ran ice maker error test no error ran test 57,58,59 and 45 pass it harvest and fill ,opt test ok"

Near Walker Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MHW6630HW0 I ran a cycle I found that the machines drain hose is not as high as it should be minimum height is 39 inches it is 30 inches from the ground it is causing a siphon effect I was able to show the customer. I told him the minimum height for the drain hose is 3 1/4 feet to a maximum of 8 foot foot

Near Lake Rd W, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The freezer door has a defect in the cabinet where the seal pushes into on the top corner. Causing the top of the door it’s not sealed correctly I try to adjust the seal and ended up ripping the seal needs a new door. This model comes with the seal attached to the door; ordrng 1 LW11037733 (dor-fip)

Near Coleridge Rd, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi. Pulled evap cover, let frost pattern develop. Frost pattern looks good on evap at this time, almost full first pattern. Unable to determine insufficient cooling issue without more information. Advised customer when they call back, to leave unit plugged in and running at least 24 hrs prior to our arrival."

Near Ransome Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAW3 The upper gas valves just needed adjustments made I adjusted the valves individually unit tested good

Near Graham Rd, Pierpont, OH 44082
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, 1 W10891056, 1 W10890126, 1 W10890099, 1 W10890115, and 1 W10898074 from stock"

Near St Clair Ave., Cleveland, OH 44108
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 "Installed new pressure switch. Op test no good. F20 error still present. Checked pressure switch wiring and connectors. Checked good. Checked flowmeter for resistance. Blew through flowmeter, flowmeter reading open. Unit needs flowmeter. ; ordrng 1 WPW10110225 (flowmeter7212), used 1 SHIPPING (shipping and handling) from stock"

Near Bishop Rd, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AS2 "Cc: doesn’t stay heatingFound cookie sheets and panda in drawer under unit. Advised customer of pans sliding to the back of the drawer. Ran test bake to 350. Unit preheated, cycled heat. Unit averaged 365 degrees. Op test ok"

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Joe O.

Joe O.

DRYER WHIRLPOOL LEQ9030PQ0 Cc: not startingFound door switch broken. Needs door switchPart was replaced less then a year ago. Under 1 year warranty.Customer does not want to repair at this time

Near Belvoir Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The filter assembly is broken needs replaced; ordrng 1 W10862461 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Hale Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Cc feels like dishes aren’t drying all the way. Let customer know dishes will not be completely 100% dry but there are ways to use the unit to dry to best capability. First off, customer does not have any rinse aid, advised per owners manual to use rinse aid along with Heat Dry for best drying performance. Also use the option high temp as well. Ran diagnostics, no error codes. Ran through diagnostics. Heater came on last. Poured water on heater to show customer it is working properly. Unit test good. Op test ok."

Near Longmead Ave, Cleveland, OH 44135
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Cc unit stopped making ice Ran icemaker test found ice mold not rotating getting error 23 motor failureNeeds ice makerEst only ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Hudson Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT710PAYM6 Pump motor not running is humming ordering ; ordrng 1 WPW10482480 (pump&motor) and 2 WPW10503548 (retainer)s

Near N Hayes St, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MED7230HW0 Cc of noise Found noise possibly coming from rollers Would like to replace rollers when control comes in ; ordrng 1 4392067 (dryer repair kit)

Near Topaz Terrace, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not drainingFound unit no powering on. Checked power into unit from outlet, good at 121v. Checked connections in j-box. Found hot wire burnt and wire nut melted. Cut back to good wire on both hot and neutral. Replaced wire nuts. Power restored to unit. Ran cancel drain, drained water out of unit. Started wash cycle. Op test good."

Near Halburton Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: not cyclingFound error code f8e1(long fill no fill). Found drain tube sitting on the floor. Advised customer drain needs to be at 38 inches. Ran auto test and calibration. Op test ok

Near E 142nd St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFT2772HEZ00 Installed led module. Op test ok

Near Melzer Ave, Cleveland, OH 44120
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDF590SAJM0 Cc of unit not drying Found error of f7e1 heating circuit open Ran test cycle found heater functioning Needs control also upper spray arm is not staying in place due to clip Needs upper spray arm ; ordrng 1 W11306302 (cntrl-elec) and 1 WPW10498900 (spray arm)

Near Egret Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint of ice on bottom of frz, confirmed, found evap drain clogged, removed drain tube, tube not clogged, cleared ice, cleared blockage in line running through cabinet for evap drain, op test good, customer asked about a range on extended coverage that had an ignitor replaced almost 2 weeks ago, peeked under broiler at ignitor, seen ignitor physically broken, advised calling back the previous company who performed repair for them to use their part warranty to replace"

Near Long Boat Cir, Strongsville, OH 44136
David R.

David R.

DRYER GE GTD65EBSJ3WS Replaced baffle part. Tested good. Op test ok

Near Kings Post Pkwy, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit is not cold enough. 41 degrees in FF, just came out a defrost. Asked customer did anything thaw out or spoil, answered No. Checked unit, making ice correctly. In freezer all food is frozen and firm. All food feels cold, nothing out of the ordinary. Butter and ice cream is solid. Advised customer to make sure food or items isn’t blocking vents and stopping airflow. Can also per owners manual option to max cool. Ran through diagnostics, tested all thermistors and all fans. Gaskets are good. Unit has enough air circulation. All components check good. Unit is working. Op test ok."

Near Amesbury Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Unable to installed evaporator I do not have the correct fitting to install , called whirlpool techline spoke to Rich , gave part number needed and said there is a service pointer coming out soon for that; ordrng 1 W11400737 (Coupler), used 1 W10891067, and 1 W10890290 from stock"

Near St Clair Ave., Cleveland, OH 44108
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer did not move into home until September 25th 2019 and had documentation of this though registration says ends in April, advising customer to call wpl customer svc to see what is acceptable coverage and to get a concessions number to cover repair, cust complaint unit not cooling, confirmed room temp, fans running, compressor was not, compressor is hot, start dev keeps resetting but compressor is seized, unit needs compressor, customer will be using home warranty for coverage if wpl will not accept move in, customer may call to have tech speak with home warranty to give estimate and explain issue in order to cover, * not scheduling at this time; ordrng 1 WPW10143759 ( DRIER) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Plainfield Ave, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW0 "Found error code f9e1 long drain found lots of hair tie inside drain pump clear out,opt test ok"

Near Whispering Pines Pl, Lorain, OH 44053
Jeff M.

Jeff M.

DRYER GE MEDC400VW0 "The door switch is broken est only ; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Chimney Ridge Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed glides. Tested. Op test ok

Near Nelson Ave, Cleveland, OH 44105
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed ff fan kit and cleared out ice build up OP Test Ok

Near Morgan Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB765FW3 The unit has a miscommunication error needs a new main control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Gageville-Monroe Rd, Kingsville, OH 44048
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHW Replaced door. Good. Op test ok

Near Haydens Arbor, Elyria, OH 44035
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not running through cyclesFound drain sitting on floor. Advised customer about drain. Found error code f8e1(long fill no fill). Ran auto test and calibration. Op test ok

Near E 144th St, WARRENSVL HTS, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Cc: not coolingFound compressor is running. Found leak at condenser line on compressor. Recovered refrigerant, repaired leak. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Mayfield Rd, Cleveland, OH 44106
David R.

David R.

MICROWAVE WHIRLPOOL UMV1160CW7 "Customer had POP for unit, checked entitlement. Not turning on. Switches blew out fuse. Ordering switches and fuse.; ordrng 1 W10138793 (fuse) and 1 W11244494 (interlock), used 2 W10138793 (FUSE, MICROWAVE) from stock"

Near Longmead Ave, Cleveland, OH 44135
Jason N.

Jason N.

DRYER WHIRLPOOL WED5800EW "Cc unit burning smellCust states now unit does not power on at all, but a burning smell did exist when unit was operational. Checked power in to unit, found L1 or L2 leg missing, 122v from other hot L to neutral. Advised customer to contact electrician at this point, as it’s possible his 240v receptacle may have a burnt wire/connection which may be the source of his burning smell."

Near S Bay Cove, Painesville, OH 44077
Gabriel P.

Gabriel P.

SXS REFRIGERATOR KITCHENAID KSC23C8EYY01 "Found evap on fridge frozen with ice check thermistor on control read open also control relay is defective ; ordrng 1 W10316760 (thermistor) and 1 WPW10235503 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near E 40th St, Lorain, OH 44055
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit is not heating. Dryer does not have a vent on the back. Checked the outlet, good. Turned dryer on timed dry cycled to 215* then cycled off. Turned air dry, no heat. Working as designed."

Near Denison Ave, Cleveland, OH 44109