Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Map of Bay Village, OH

Excellent Service Tech




I was very impressed with Gabriel P. He was very knowledgeable and friendly. Thank you so much!


Map of Cleveland, OH

Great Service





Map of Solon, OH

Great service.




Working with your company was a very positive experience. Chad was very friendly and knows what he is doing. I also appreciated the fact that when I called, a real person answered the phone!


Map of Broadview Heights, OH

Great service




polite repairman. Was in no rush and seemed to wanted to do the job correctly.


Map of Mentor, OH

Great




Excellent. Mechanic seemed to know what he was doing. The machine has been running properly since he adjusted it. Many thanks.


Map of Avon Lake, OH

Amazingly Coordinated Service




Not only does Fred’s Service show up ontime and do accurate work, but you are informed of every aspect of the service along the way. You can track the repairman’s work schedule and know exactly when he will be arriving at your house. Unparalleled service. Prepare to be amazed!


Map of Bay Village, OH

Great service!




Gabriel got the job done quickly and efficiently. He explained the work being done and was professional in every way.


Map of Avon, OH

Professional




Professional and polite. Thanks


Map of Painesville, OH

Great service




Arthur was on time and performed the necessary service in a timely manner.


Map of Shaker Heights, OH

Great service. Timely. Professional.




Excellent appliance contacts and follow through. Service was very good and very knowledgeable!


return visit




I feel that the issue I had with my freezer has now been corrected. It was a simple issue, but I feel confident that it is now fixed.


Great Service




The technician was very thorough, courteous and professional. We were very pleased.


Great Service




Great communication by email and voicemail!


Great personable service, above and beyond




Great experience with Gabriel. Professional, friendly, answers all questions and very efficient


Washer




Great service. Highly recommended


replace dishwasher door panel





Great Service




Gabriel did great job. Was able to fix issue without having to replace the part.


Great service, very nice man!




The service was great but the labor rate was too high. It took Dan less than 10 minutes to change the fuse in my dryer and I was charged $110.00 for labor. That's ridiculous!


Response from Fred's Appliance Service:

Hello Diane! Thanks so much for dropping a line to our team. It's much appreciated. I have reviewed your job record. We do charge by the job, not by the hour. There's pros and cons to both charging models. We have chosen a flat rate to prevent penalizing our customers when we have more senior technicians at your home that are slower, or newbies that are still learning the ropes. If we charged by the hour, these situations would penalize our customers. In result, we charge a flat rate so there are no surprises for our customers. Our customers know exactly how much the repair will cost them right up front. We do appreciate your comments! If you have any other questions or concerns feel free to reach out to service@fredsappliance.com or 888-453-7337. Thank you -The Fred's Team


Great Service




Easy to schedule, arrived on time, performed the requested service, The best appliance service


great service




prompt pleasant efficient


Great speedy service




Arthur Vondrak was excellent. Professional and interactive.


Great service




Fred’s appliance was great with both communication and service. The technician was both thorough and knowledgeable. Highly recommend.


Melva





Great service




Gabriel was very professional and very knowledgeable. Took the appliance a part know exactly what was wrong replace the part back in service. Great job. Considering he had to climb over the dryer each time he had to go behind it. No room for moving it out


DAVID R. REVIEW





Knowledgeable, friendly technician




Tech was very helpful patiently explained the problem. Highly recommend Fred's Appliance.


Great service





Pete




Fred’s did a great job. Quick scheduling and service was on time. Brian (Technician), was patient, courteous, explained the problem thoroughly and was honest.


Great service with repairing our refrigerator.




Mac G was great. He was friendly and informative as to what was wrong with our fridge and how the new parts would fix it. Mac G was the most friendly and knowledgeable technician that we have probably ever had for any repair.


Fairway Blvd Washer Repair!




Thanks Corey!


very good service.




job well done.


Great technician





Great service





Great service. I like the online tracker





Gwendolyn




Great service


service call




Technician was very polite and courteous in explaining his findings


Great job




Very sufficient


Great Service and effcient serviceThe




The work was done fast and by a a talented man who knew his job. Very Respectful.


Scott




Corina did a great job and was quick and efficient in her work. Would recommend to anyone.


4th try.





Response from Fred's Appliance Service:

Hi Michael, Thank you for taking the time to fill out our survey. I did take a look at the history of your repair, and the number of times we have come out to your home is unusual for us! We apologize for the time this has taken, but know that we are doing out best to get you taken care of as quickly as possible! I do see we are scheduled to come out on Monday to finish up the repair. If you are not satisfied after this trip, feel free to give us a call at 1-888-45-FREDS so we can discuss next steps. We appreciate your patience as we work to get your refrigerator up and running again! Thanks! The Fred's Team


Gilbert





Paula




Very good. I need them to come out a second time and they worked around my schedule.


Fast and friendly service!




The repair man arrived quickly and serviced our washing machine just as quick! He had the part for repair with him, and got our washer back up and running in record time. Thank you!


Great service




Would highly recommend to someone was very professional


On time, knowledgable





Service report





Donald





Great service, quickly scheduled.




Brian was really great - not only fixed the appliance, but explained why, what other things I should consider/do, etc.


Great service-very professional




Gabriel roxks'


Great service




Your tech C.P. - was very friendly and knowledgeable.


explained every thing in great detail





good service





Great service





Nice Ice




Brian was knowledgeable about repairing our ice maker and was able to fix the problem quickly.


Great service




The Technician new what to do.


Fabulous service




A+ for service,communication and customer service.


Great service





On time, Great service




Jeff was on time and gave us great service.


So happy!




We were so very pleased to receive a service call so quickly after our dishwasher broke! Your technician was very knowledgeable, and because he had the broken seal on his truck, was able to diagnose and complete the repair within a couple of hours. We’re, as usual, very happy with Fred’s!


Friendly Repair Man




Gabriel was very friendly, thourough, and even gave tips on how to use the washer and dryer.


Good




Very good service 5 stars


Great Service!




Jeff was very polite and courteous! He explained the problem with the microwave and was very prompt fixing it.


Outstanding couple of guys very professional and neat





Great service!




I absolutely love the tracking app! That was so unexpected but nice to see exactly when he was coming to my home.


Good Service




The service was good but the wait "window" was too broad and caused me to have to take a lot of time off work to accommodate.


Great service





On time pleasant and efficient





Great




Service was excellent and on time and no wait thank u!


Great customer service!





Good





Professional, efficient and kind service was provided and I will definitely use again for any repair needs.





Great guys!





Very Professional





Great Service




Would use service again.


Skilled Technician




All my questions were answered and options presented.


Good Job!





Excellent service




David was excellent. I will recommend Fred’s Appliance to our friends and neighbors.


Great Job




Really knew what he was doing. Made the fixes fast and correctly.


Dishwasher





Great Service!




The service I received was excellent. The tech was timely, pleasant and educated. She spent time discussing what was going on with the machine and what the steps weee to correcting the problem!


honest and straight forward




Was extremely happy with our technician. Disappointed to hear that the machine is not the quality I thought I was getting.


Great service




Very informative of what was going on with my washer and how to prevent further breakdown.


Response from Fred's Appliance Service:

Hi Joy! Thanks for the kind comments. We will assume you mistakenly chose 1 star instead of 5 starts based on your comments. Thank you -The Fred's Team!


Rimma




Very good


Professional & Courteous




Gabriel was professional and friendly. He was able to diagnose the problem and answer any questions I had. Although the part needed had to be ordered, he made an effort to return quickly and apologized for the delay. Once the part was received, he returned and had us up and running in no time. He had only wonderful things to say about his company. I will use Fred's Appliance again.


Great Service!





Great service




Gabriel was awesome, and very knowledgeable. It was almost like having a friend fix my fridge! I will recommend Fred’s to all my friends!


Fixed the appliance.




Timely, professional, and thorough.


Refrigerator Repair




My Technician was nice! But my Refrigerator is still not working. The freezer was working and froze my meats. This morning, my meats were thawing and the making loud piercing noises. Please help!!!! This company has wonderful reviews!!! I’m in NEED of that service. The holidays is coming fast and I need this repair!!!!!! HELPPPPPPP.


Response from Fred's Appliance Service:

Hi Sharon! Thanks so much for your comments. We're very sorry for the continued troubles. I've reviewed your file and have found we have you rescheduled. We will be sure to get this problem solved for you!! Thanks again--The Fred's Team


Dishwasher Repair




Fred's did a great job! On time and tech was very professional, neat and clean. Took the time to explain everything. A+


PAUL IS THE MAN...GREAT SERVICE




Paul was very through. Didn't like that it took way too long to get fixed. Wrong parts sent. Had to re-order CORRECT parts.(label on parts box wrong) NO FAULT OF PAULS.


Response from Fred's Appliance Service:

Hello Carol! Thank you for the comments! We're very sorry for the troubles on the parts. We're glad it got solved. Thanks again! -The Fred's Team


Great Service!




Gabriel was knowledgeable and professional. He is a great representative for your company!


Very good service




The technician did a good thorough job on two of my appliances.


Wonderful service





Fred’s appliance repair was honest and convenient




Like the service, the service person was helpful and nice


Dryer repair




Great service! Friendly and Knowledgeable service technician!


Great Service




Max was professional and knowledgeable.


good service




Was on time and very pleasant


Great Experience




The tech was personable, knowledgeable and took care of the problem right away.


Great service




Nice and courteous repair WOMAN. Careful and competent repair. Very pleased.


Great service, very knowledgeable




Would ask for him back should something else need fixing.


Still not working




I have you scheduled to come out for the third time to repair my refrigerator. Hoping we get it fixed this time.


Response from Fred's Appliance Service:

Hi Marty! Thanks so much for taking the time to leave a review. We're sorry for the troubles. Sometimes, the machines do get the best of us! We will be sure to do our best to get it right this time around. Thank you! -The Fred's Team


Very good





Awesome!




The repair man was fast and friendly


Prompt and competent





great service




repair was great , David was very efficient.


Good Service...prompt and on time...




Repairs to my oven and ice maker installation went smoothly.


Replacing Water Front Selctor on Frig




Good job


Tom





Great Service




The technician was in and out quickly. Great job on fixing my freezer.


Roger




Pleasant. Seem to be well trained in his job


Nice repair man





Washer finally works again




Aside from the repair guy being 25 mins late which in turn made me late for work. My washer works again. Wish it could of been fixed sooner than it took but I guess over a week is good.


Response from Fred's Appliance Service:

Hi Linda! Thanks for you note. We're very sorry that we ran behind. It's never fun. Thanks again for your note, and have a wonderful week! -The Fred's Team


Awesome service...very impressed





Review





great service




he was professional and curtious ...exsplaned what he found and answered questions in a polite manner


Awesome service, awesome repair man and the price was great. Excellent !





Rocky River Home Owner




Great Service


Polite, courteous and knowledgeable.




Our service technician was very pleasant. Very pleased with the service provided.


Great service





Everything we could ask for




Arrived ahead of our expectations; were third on list. Prompt professional replacement of Maytag washer control panel. Machine working perfectly. May this panel far outlast the last two


Great service





Great Service




This was Brain's second trip to our house....I couldn't convince my wife that the washer was working properly but Brian did....."nuff" said!!!!


Great service!




I recently had a warranty repair on my new fridge. Not only was the repair made quickly, Art also tightened a loose handle and adjusted the legs/wheels for me. He even showed me the areas that needed an annual dust removal with the vac. Great service!!!


Perry




The workers were very respectful


Great service




Very pleased with the technician who came out to repair our dishwasher, he was friendly, knowledgeable and gave great service. Highly recommend


careful expert service





Dolores





Great Service!




Very good service on our dryer. Tech also vacuumed out while he had it opened up.


Very professional




Work done quickly and expertly


Dishwasher repair




Great service!


Great Service!!




If I have problems in the future, I want Fred's to handle the problem!!


Good





Good





great service




Jeff did a great job. identified problem quickly and resolved it. Was very knowledgeable and took the time to explain everything to me.


N/A





Great customer service




Technician was very friendly. Provided great customer service.


Great service/professional





Jan




Gabriel was awesome. He was very patient with the circumstance which he shouldnt have had to put up with from Sesrs


Donna




Great service


Very good service




It was good good experience,


Great




Wonderful service. Professional, knowledgeable, friendly! Would recommend them to anyone! Thank you for this recommendation!


Great




Excellent thank you so much


On time and very helpful!





Excellent service by Paul




Paul first came over to diagnose a problem with my 7-month-old washer. It had stopped working altogether. He found that the transmission had leaked oil from the inside out. He said it was an abnormal problem. He ordered the necessary replacement parts and came back three days later to install them. The washer is working fine and is probably better than when it was brand new due to the replacement transmission. Paul was friendly, professional and hard working. He didn't finish up my repair until after 7PM on a Friday night, long after the people in his office had gone home. I would highly recommend him to anyone. He even likes dogs and cats so if you have pets you don't have to worry. I could tell that Paul genuinely enjoys what he does and I'm thankful he was assigned to resolve my issue.


Excellent Service - Under Warranty





Great service and personality





Pleased with service





Repair done right!




Gabriel exceeded our expectations. He was professional, courteous, and very knowledgeable. You can tell he had a great deal of expertise and enjoyed his job. He provided an explanation of what was wrong and how he was able to resolve it. Very satisfied with the exceptional service and a repair done right.


Oven repair




Gabriel identified the cause of my oven problem for a follow up appointment. Friendly service and good advice.


Oven repair




Brian did a great job diagnosing the cause of my oven problems.


Great service




Very nice explained alot! Woukd reccomend


ice maker





LaTonya





Response from Fred's Appliance Service:

Hello Latonya! Thank you for providing feedback. We will be contacting you shortly to find out what went wrong. We will be sure to make it right! -The Fred's Team.


Nice service & great treatment




Great experience.


Great Service!!




The technican Al was great! Not only does he know what he's doing, but he was so personable that he made me feel so comfortable around him. Service was great and quick!


Awesome service




Would definitely recommend to others. Great service


Keep up the great service!




I was out of town but my wife was super pleased by the service. The tech was outstanding and explained everything.


Great Service





The Service was great and Robert was also





Great service!





Great service




Corey was courteous and fixed my issue quickly!


Good





Maty





Awesome service.





Thorough exam of refrig and freezer




When customer calls for service, their phone number should immediately be retained for the appointment confirmation call --I tried to respond twice before speaking to a customer service person to confirm the appointment.


Great service and Tech!





Helpful and knowledgeable Great service




Every question we asked him he knew the answer. Super great guy. An asset to Fred's


Great service!





Good job




Jeff was efficient, knowledgeable and polite. Ice cube maker was fixed in a short time. If I could give him and Fred’s Appliance a rating about excellent I would.


Great service





Professional




Brian Brocco was a kindly gentleman who thoroughly investigated a problem with our washing machine and recommended a reasonable course of action even though it resulted in less profit for Fred's, so I will use Fred's in the future.


Great service




Tech was on time and did a excellent job


Return visit




Very thorough and explained what problem was. Appreciated the return visit at no charge.


Prompt, Courteous Service




The repairman came on time & was very knowledgeable. He checked the fridge thoroughly to determine what was wrong. Then he got it working fine again. He was very courteous & answered all my questions.


Mr and Mrs




We think the service we received was awesome! Our inferior refrigerator,although not sold as that, was difficult and challenging for our repair men. The repairs on Fred’s end are complete. Now it is up to Frigidaire/Electrolux to make some decisions.


Great, Friendly Service




Brian was very prompt and very friendly. Knowledgeable repairman.


Great Service - Poor Quality Replacement Parts




Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Great experience!




Great service, Mac was very knowledgeable, He was very thorough at explaining what was going on with our appliances and what he was going to do to fix them. I would definitely recommend this company to friends and family! Thank you!


Excellent Service




I have used Fred's Appliance since 2002 and have always been more than pleased.


Thorough exam of refrig and freezer




Chad took the time to inspect and clean the inside operation of the frig. His findings pointed to a blocked condenser fan. I'm hoping this will resolve the leaking issue.


Same day appointment




Called for refrigerator prob. Came out same day to diagnose my issue. Parts orded and repair complete two days later.


good service




He is a real pro!


Shandi




Good


Great service




Paul was great, effecient and explained everything..Pricing was a bit high..I feel the service fee should be waived when you hire them to do the work.


Response from Fred's Appliance Service:

Hi Sue! Thanks for the review! Many companies that offer "waiving" of the service call with repair inflate costs in other areas of the bill (labor and/or parts). We like to give a complete breakdown of the repair so you know exactly what you're paying for. We pride ourselves in being transparent in how we charge. Thank you again for your comments and have a great evening! -The Fred's Team


Victor




Corey was great. Neat, fast, and through.


Great Service!!





Great Service Tech




Jeff was very informative - he explained the aspects of what needed to be done and how he was going to do it. Plus he offered additional insight into other appliances on life expectancy, typical breakdowns, and how to fix. Jeff's extremely knowledgeable.


Freezer lightbulb




The technician was great professional and polite fix the problem


Great Service




Great job


Great Service




Love working with Fred's! Always great and efficient service.


Steve





Great Service





Jihn





Professional operation




The technician was professional and knowledgeable. He arrived on time and fixed our ice maker.


Great Service





She was great! Stayed a long time to find the problem.





Technician great. Customer Service staff (call center of 2 people) horrible!




Really pleasant and professional. I trust his work.


Quick Serivce





Came within appointment time and was knowledgeable




Brian Mullins was very knowledgeable and helpful with his explanations.


Not pleased




He wasn’t pleasant at all. Insisted he had to see our receipt even though his company already had it and confirmed that before he would start. Like one hand didn’t know what other was doing. All he did was put in a new gasket that I’d already ordered through the company. Would avoid this person in the future


Response from Fred's Appliance Service:

Hi Nancy, Thanks for the feedback! We are sorry to hear that your experience was not stellar. We have a make-it-right policy and would appreciate the opportunity to do so. If there is anything at all that we can do to better your experience, please let us know by calling us at 1-888-45-FREDS. Thank you! The Fred's Team


Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cc that ice won’t come out Removed bin and cleaned augur and ice Reinstalled bin and added ice back OP TEST OK Advised customer on how to clean ice bin

Near Northbrook Trail, Chagrin Falls, OH 44023
Paul P.

Paul P.

WASHER MAYTAG MVWX655DW0 "Tested washer under load, and level. The basket is moving side to side enough to throw the washer off balance, indicating a suspension issue, and too much deflection. Office to order suspension.; ordrng 1 W11130362 (SUSPENSION)"

Near Prospect Rd, Strongsville, OH 44149
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4816FW2 "Inspected washer, will need water valve. Took part number directly off valve (LastPass down currently).; ordrng 1 W11025984 (WATER VALVE)"

Near Pearl Rd, Strongsville, OH 44136
Paul P.

Paul P.

WASHER WHIRLPOOL WTW7000DW4 "Ran diagnostic and manual test. Calibrated washer, ran through spin and agitate. Made sure washer is level, no obstructions between basket and body. Washer is operating properly."

Near W 212th St, Fairview Park, OH 44126
Paul P.

Paul P.

STACK W/D WHIRLPOOL WET4027HW0 "Confirmed washer not draining, impeller on pump. Office to order pump.; ordrng 1 W10919003 (pump-water)"

Near Pearl Rd, Strongsville, OH 44136
Paul P.

Paul P.

WASHER KITCHENAID KDTE104ESS4 "Dishwasher motor only receiving intermittent voltage from control during wash cycle. Verified in diagnostics, and motor running in high ohms range. From history and current test voltages, likely wire harness has connection issues between motor and control. Office to order control, pump assembly, and harness.; ordrng 1 W10901996 (harns-wire) and 1 W11084331 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"

Near Meadow Ln, Strongsville, OH 44136
Paul P.

Paul P.

WASHER MAYTAG MHW3505FW1 "2 controls, technician can return unopened control. Installed machine control. Control panel needed to be ordered with the console, office to order control panel, will install with the console on return visit.; ordrng 1 W10911040 (panel-cntl)"

Near Maple Ridge Rd, North Olmsted, OH 44070
Paul P.

Paul P.

DRYER KENMORE 110.719231 Replacedmignitor and tested safeties; used 1 279311 (IGNITOR) from stock

Near Thrush St, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505M0BS3 "CC that the knobs are missing and there is damage to the front. Found the knobs are all broken and the top cooktop and the manifold are bent. Will need new knobs, top and front panel. Office to order parts. ; ordrng 1 W10620550 (panl-mnfld) and 2 W10831827 (bumper)s and 2 W11229684 (CLIPS)s and 5 WPW10339442 (knob)s and 1 WPW10527866 (cooktop)"

Near Midway Blvd, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER MAYTAG MVWB300WQ2 Bearings are seized up estimate only; used 1 W10435302 (BEARING) from stock

Near Mapleview Dr, Seven Hills, OH 44131
Corina B.

Corina B.

RANGE MAYTAG MER6600FZ2 "Cust showed pop, sent pic. CC that the lightbulb is not working. Found the one prong on the light socket is missing. Will need a new light socket. Office to order part; ordrng 1 W11281687 (LIGHT SOCKET)"

Near Stoney Brook Dr, Elyria, OH 44035
Corina B.

Corina B.

DISHWASHER JENN-AIR JDB3650AWF5 "CC that the unit is not starting flashes 3xs and it’s done. The normal light does not light. Started on a heavy wash, not send power from control. Will need a new control and ui. Office to order parts"

Near Waterfall Way, Westlake, OH 44145
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 "CC that the washer stopped in mid cycle. Ran diag F5E1 – LID SWITCH FAULT, F9E1 – LONG DRAIN, checked the drain pump no obstruction. Homed out the drain pump 10 ohms. Will need a new drain pump."

Near Eastlawn St, Lorain, OH 44052
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 "CC that there is no hot water going into the unit. Ran diag f0e3 Overload, Advised Cust 6-8 bath towels equals a full load. ran manual test for the hot and cold valve, correct. Ran a calibration. Started a normal cycle on hot water. Optest ok."

Near Cardinal Ct, Lorain, OH 44053
Dan H.

Dan H.

RANGE KITCHENAID KEBS279BWH01 "Glass received is too big for oven door(see pics), ordering correct glass; ordrng 1 WPW10335921 (frame-glas)"

Near Woodleaf Rd, Strongsville, OH 44136
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW2 Replaced the clutch and gearcase. Ran a calibration. Started a normal cycle. Optest ok.

Near Forest Hill Dr, Avon Lake, OH 44012
Dan H.

Dan H.

DRYER ELECTROLUX EIED50LIW2 "Customer complaint of e66 error code, e66 is a thermal limiter open error code, unit needs new thermal limiter ; ordrng 1 134711401 (limiter)"

Near Middlebrook Blvd, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Replaced the ice maker. Cycled ice maker. Optest ok.

Near Revere Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

DRYER MAYTAG MGDB725BW0 "Called tech line. They advised that after all the other components were replaced, and since the only time the dryer stops drying is in the sensor dry cycles. Office to order thermistor and thermal fuse.; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8577274 (thermistor)"

Near Remora Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

OTR MICROWAVE MAYTAG MMV4206FZ3 "Magnetron was humming. Fuse opened while testing. Office to order order magnetron, diode, and fuse.; ordrng 1 W10138793 (fuse) and 1 W10818686 (magnetron) and 1 W11256462 (diode )"

Near Indian Ridge Cove, Westlake, OH 44145
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDF750SAYM0 "Upper spray arm is separated at seam and dispenser is leaking rinse aid, causing massive amounts of suds throughout the cycle, and wheels on bottom rack rollers are damaged and falling off.Office to order upper spray arm, dispenser, and 4 rack wheel assemblies.; ordrng 4 W10195416V (dish rack wheel)s and 1 WPW10304410 (dispenser) and 1 WPW10340504 (arm-spray)"

Near Windsong Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

RANGE JENN-AIR C221 "Replaced knob kit and 3 switches. 1 was damaged in packaging. Office to order switch kit. Found vibration when vent is on, is caused by burner pans. There are no adjustments that can be made for this.; ordrng 1 700855K (switch kit)"

Near Holdens Arbor Run, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2795FQ0 Replaced actuator. Calibrated and tested ok.

Near Detroit Rd, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL LTE5243DQ0 Motor is overheating and drum seal in rear is damaged from age. Would need both replaced. Customer will call in to advise on repair.

Near Cedarwood Dr, Westlake, OH 44145
Corina B.

Corina B.

RANGE KENMORE 790.7233301 "CC that the oven is not lighting. Checked the bake igniter 2.0 ohms, replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock"

Near Upland Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGW1 Installed new part unit op tested good

Near Greenwood Oval, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER MAYTAG MVWB955FC0 Installed new part unit op tested good

Near Bunker Ct, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 The evaporator fan mount was not connected all the way causing a lot of friction against the fan blade ceasing the motor I readjusted everything reconnected the clamp unit tested good.

Near Elmbrook Dr, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7600XW1 Bearing is grinding and needs rps sensor. Customer will advise.

Near Viking Ct, Avon, OH 44011
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The unit was off balance I cleaned the codes recalibrate the unit op tested good

Near Dunham Rd, Walton Hills, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDT01 Cc: no coolFound rear panel in freezer cover in sheet of ice and frostRemoved panel Defrosted evaporator heater has 36 ohms and the thermistor receiving 5 ohmsControl not sending unit into defrostNeeds control board; ordrng 1 W11263188 (CONTROL)

Near Nowlen St, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW2 The unit had a long fill no fill. Customer is using too much soap I recommended for her to use roughly 2 tablespoons of soap I showed her how to properly operate the machine unit tested good

Near Darlington Ave, Garfield Heights, OH 44125
Joe O.

Joe O.

DRYER WHIRLPOOL WED72HEDW1 "Cc: check vent light and only good heat on bulky cycleFound error code f4e3 restricted air flowChecked vents, clear of debrisFound unit to be getting proper powerFound interior temps at 251 degrees on timed dry cycleFound temps from vent at back of unit at 170 degrees Tested other cycles all seem to be getting proper heatOp test ok"

Near Green Rd, Cleveland, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC565FW1 "Cc not draining or draining all the timeFound pressure sensor hose clogged, not able to blow through. checked connection on tub, found plastic debris obstructing hose nipple on tub. Cleared out debris, rechecked pressure hose, able to blow through now. Ran auto test and calibration. Op test good."

Near S Belvoir Blvd, South Euclid, OH 44121
Jason N.

Jason N.

RANGE GE JGB630DEF1BB "Ran bake test to 350 degrees. Oven code f2 for oven overtemp came up after preheat. Unit did not cycle afterwards. Unit cavity temp reading 185 degrees. Unit needs temp sensor.Customer paid both calls service and parts on this pvr, less the labor still owed for the range to be paid on return.; ordrng 1 WB20K10027 (range temperature se2574), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Birdie Ln, Wickliffe, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW1 "Cc unit leakingChecked hot and cold water lines connections. ran auto test.Found drain line not fully sitting in wash sink, when unit drains, water splashing out of sink onto floor. Drain line filter “sock” also clogged with lint. Advised customer to change or remove to avoid future potential drain problems. Customer had new filter sock, changed it for her. Op test good."

Near Meadow Wood Blvd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4950HW0 "Cc unit does not wash properly not filling with water.Customer showed popFound hot water valve turned off, leaking at connection when turned on. Tightened and ran auto test and calibration. All functions passed. Ran wash cycle with load on hot and cold washes. Op test good"

Near Winchester Rd, Lyndhurst, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR GE GTZ18GCEHRSS "Found unit evap fan motor not running. Needs fan motor,blade and air tower steamed out. Reschedule at customer request ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near 7th St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDP370PAHB0 Found unit needs motor and pump assy ; ordrng 1 W11025157 (pump&motor)

Near Lake Rd, Conneaut, OH 44030
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ET1CHEXVQ01 Installed thermostat OP TEST OK

Near S Cedar St, Geneva, OH 44041
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FGHB2867PFHA Unit is freezing up in back of ice maker compartment. Office to order air handler kit.; ordrng 1 5303918784 (air handler housin)

Near West Rd, Oberlin, OH 44074
Jason N.

Jason N.

DRYER WHIRLPOOL WGD8000BW0 "Cc door latch issuesFound right side door catch loose, not able to self center on strike all the time.Replaced using truck stock. Op test good; used 1 WPW10111905 (DOOR CATCH) from stock"

Near Birdie Ln, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR GE PFSS2MIYCSS "Cc not coolingFound temp settings at 37 in ff and 0 in freezer. Actual 50 in ff and 8 in freezerChecked for frost pattern on evap, good. Checked amp draw on compressor .8aCondenser coils cool. Customer says compressor runs all the time, never shuts off. Tapped system, low side at 2 psi. System has a leak based on diagnostics.Unit needs sealed system. Customer not repairing at this time.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near N Brooks Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8000DW2 "Cc unit does not drainRan diagnostics, found codes f9e1 for long drain, f0e5 for off balance loadFound clog in drain line end, filter “sock” holding balls of lint, cleared out. Ran auto test and calibration. Op test good"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE234GPS0 "Tested dishwasher. Pump motor only running intermittent, low voltage to motor. Proper incoming voltage to control. Also, motor reading in higher ohms range. Office to order pump motor assembly and control.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (CONTROL)"

Near Chestnut Hills Dr, Parma, OH 44129
Jeff M.

Jeff M.

RANGE WHIRLPOOL IBS350DS00 Inline fuse failed. Jumped the fuse tested good. Ikea has a 5yr warranty; ordrng 1 WPW10545255 (INLINE FUSE )

Near Van Aken Blvd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

MICRO OVEN AMANA AMV2307PFS0 Found door cracked (see pics) Needs door assy ; ordrng 1 W10890776 (door/mw)

Near Union Ave, Ashtabula, OH 44004
Brian M.

Brian M.

LAUNDRY CENTER MAYTAG MVWB835DW3 Cc of unit not spinning Found not spinning freely Removed washplate Nothing in between tub Gearcase making grinding noise with slow spin then grinds to a stop Needs gearcase and clutch ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE )

Near Diagonal Rd, Mantua, OH 44255
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 customer showed pop took pics Cc that unit bangs around when spinning Found unit to have very weak suspension When tub is pushed down it bounces all over the place when returning to position Needs suspension rods ; ordrng 1 W11130356 (suspension)

Near 6th Ave, Kent, OH 44240
Brian M.

Brian M.

MICROWAVE WHIRLPOOL JMW237W00 "Cc that unit still is not turning Found turntable really hard to free spin Turn turn table by hand and run microwave motor will run Needs motor replaced ; ordrng 1 W10911403 (motor-turn6569), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Windward Ln, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG LAT8616AAE Cc that clothes are still wet at end of cycle and has to run multiple dry cycles Could not get washer to produce 2 diff spin speeds Only slow spin on all cycles Needs motor and belt set Customer does not want to be repair

Near Fairways Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Wearing harness is damaged at the main control. The unit needs a new harness main control and user interface; ordrng 1 W10899398 (HARNESS ) and 1 W11157079 (UI) and 1 W11305297 (CONTROL )

Near Mansion Blvd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KTRS19KMBL00 The rear drain was frozen. I steamed the drain I tightened the heating extension so it doesn’t move unit op tested good

Near Chillicothe Rd, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED8900BC0 Installed new part unit op tested good

Near E 85th St, Cleveland, OH 44106
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 Installed new part unit op tested good

Near Ashwood Rd, Cleveland, OH 44120
Paul P.

Paul P.

REFRIGERATOR AMANA ASI2175GRB00 "Took picture of proof of purchase. Installed and tested ice maker. Not operating, will not advance, on ops test or during regular operation. Proper incoming voltage and water pressure. Defective part sent, office to order another ice maker. Also, tested coil, out of ohms range, also need to order water fill valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"

Near W 220th St, Fairview Park, OH 44126
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW2 Replaced control. Recalibrated unit then ran a service cycle. Op test good passed. Took core for return

Near Bunker Hill Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4950XW2 "Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f7e1(basket speed sensor fault) error code, found basket stuck in place, freed, bearings in gear case are worn, unit needs new gearcase , customer does not want repair; ordrng 1 W11132267 (gearcase 269.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Feiner Dr, Cleveland, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees degrees to 33 degrees , freezer section temperature at 1 degrees set to -5 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, thermistors are good, unit needs new control, customer does not want repair ; ordrng 1 W11088499 (CNTRL 296.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westbrook Dr, Brooklyn, OH 44144
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL KDTM354DSS4 Replaced motor sump assy. Op test good. Left leak mat for customer and advised how to use it

Near Fowlers Mill Rd, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER GE PDT760SSJ7SS Cc: not drainingFound debris stuck in drain pumpRemoved debrisRan test fill and drainOp test ok

Near Hikers Tr, Chardon, OH 44024
Joe O.

Joe O.

WASHER WHIRLPOOL WFW72HEDW0 Cc: clunking noise at end of cycleFound a rubbing noise once unit started high speed spinFound debris stuck in drain tube to basketRemoved debrisRan test cycle

Near Gar Hwy, Chardon, OH 44024
Corey L.

Corey L.

RANGE KITCHENAID KFGG500ESS0 "Customer complaint bezels are peeling it’s Ike the oven is getting too hot, started bake for 350, cookie tray temped at 335 after 20 min, bezels are chipping on bottom side of 3, customer states he is waiting for wpl to send him parts in a few weeks, quoted for us to order bezels, he will call us if wpl doesn’t get them to him; ordrng 1 W10814133 (bezel-knob), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Alcester Rd, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer complaint water dispenser is not dispensing and the on the top of the fridge a line has busted and sprays water all over ceiling sometimes, confirmed elbow to im line has burst at top access point every time icemaker calls for water it sprays, turned off im, removed filter and tried to dispense water with only a trickle; ordrng 1 67006317 (tube-water) and 1 W10753488 (reservoir)"

Near Kilbourne Dr, Lyndhurst, OH 44124
Brian M.

Brian M.

WASHER MAYTAG MHW5500FW1 Installed control Ran auto test OP TEST OK

Near Madison St, Ravenna, OH 44266
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint water is stuck in washer and only the sensing light comes on, found unit full of water, ran diagnostics found speed fault, long fill no fill, and lid lock & unlock faults, cleared, customer is aware and is in the process of fixing floor drain that is backed up, draining water would flood the basement, unable to fully drain the unit, with basket full cannot tilt unit to observe possible flood damage to components found lid strike had been snapped off and inside lid latch, there is detergent build up around tub ring and around lid hinges, the back panel by the control has been tampered with and missing screws, informed customer insurance company will contact them, unit would need the strike W10837741 & lid latch W11307244; saved tckt"

Near E 71st St, Cleveland, OH 44105
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8989SHZ0 Cc that unit will not start a load and has a burnt smell Found spoon resting on heater and and wedged under float switch Removed fork Ran test cycle OP TEST OK

Near Meadow Park Dr, Kent, OH 44240
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1345XTVB4 "Customer complaint dishwasher says drying no matter what selection is made, confirmed every cycle selection expect rinse only skips washing led and illuminates drying led, selections that do not work are heat dry, hi temp and sani rinse options, started a cycle unit fills and advances to wash all while showing drying led, ui needs replaced, customer is letting a cycle complete since the cancel button drain pump float switch and valve work; ordrng 1 WPW10285180 (cntrl-elec) and 1 WPW10348564 (panel-cntl)"

Near Dartmoor Ave, Parma, OH 44134
Corey L.

Corey L.

DRYER ELE MAYTAG SDE5401AYW "Customer complaint dryer makes a rattle noise but goes away after dryer heats up, found felt on gliders worn, notice black soot build up around pulley; ordrng 2 WP37001298 (support)s and 2 WP500092 (pad- felt)s and 1 WPY54414 (pulley-idr)"

Near Maplecrest Ave, Parma, OH 44134
Jeff M.

Jeff M.

RANGE MAYTAG MER8880AW0 Preheat the oven to 350° unit tested good adjust the temperature to 450° unit tested good unable to find an issue

Near Fisher Rd, Burton, OH 44021
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint unit is making a popping noise, confirmed ff evap fan is hitting ice built up at top of evap, unit has low side leak, will need ff evap and drier, this unit has had CFC repair with another company a little while ago, XXXCFC 3 COUNT; ordrng 1 W11116006 (evaporator FF) and 1 WPW10143759 (dryer)"

Near Trenton Trail, Cleveland, OH 44130
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KDTE104EBS2 "Customer complaint dishwasher is not washing properly, found unit not level leaning forward and to the right, unit is not attached to counter, unit is on subfloor under newer installed tile, unit is missing counter brackets and end of drain hose therefor not long enough for drain loop, advised customer not to use unit until it’s installed properly; ordrng 1 W10712310 (HOSE) and 2 WP8269145 (brckt-mtg)s"

Near Claremont Ave, Middleburg Heights, OH 44130
Paul P.

Paul P.

DRYER GE GTD42GASJ1WW Replaced and tested ignitor assembly in dryer. Dryer now operating properly.

Near Parkwood Rd, Lakewood, OH 44107
Jason N.

Jason N.

DISHWASHER GE GSC3500D35WW "Cc unit not working Ran test, moved timer through cycles, started filling then washing, then stopped. Moved timer again through cycles, nothing working. Checked power in to door latch, good at 122v, checked continuity across both micro switches, good. Checked power to timer good at 122v. Unit need timer; ordrng 1 WD21X10476 (timer8753), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near North St, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Installed new ice maker and valve, op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Fairmount Blvd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Cc unit freezer not cool enoughChecked evaporator for frost, no frost pattern on evaporatorFound suction line on evap cracked. Unit needs sealed system. Advised customer that unit cannot be worked on outside in garage. Unit must be moved indoors or work can be done when weather is warmer. Customer to call whirlpool for auth on parts.; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Oakland Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

WASHER MAYTAG MVWX500XW2 "Customer complaint that unit is not starting, confirmed, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault ) error codes, installed new shifter, op test good ; used 1 WPW10006355 (ACTUATOR 57.13) from stock"

Near Whiton Rd, University Heights, OH 44118
David R.

David R.

REFRIGERATOR KITCHENAID KSF26C6XYY00 See other techs notes; saved tckt

Near Chatham Point Dr, Bay Village, OH 44140
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is jumping around, found shipping bolts still installed, removed shipping bolts, op test good"

Near Verona Rd, South Euclid, OH 44121
David R.

David R.

WASHER WHIRLPOOL WFW94HEXW0 "F6E1 communication error code. No going past C00 in diagnostics. Checked and CCU not giving power to MCU and all found MCU has burn marks on board. Will need a new MCU and CCU board.***** do not order parts; ordrng 1 W10427967 (cntrl-elec 110.67) and 1 WPW10374126 (cntrl-elec 267.32), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Old Post Rd, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 Ordered the wrong evap. Will need ff evap. Office to order part ; ordrng 1 WPW10643261 (evaporator)

Near Chatham Point Dr, Bay Village, OH 44140
Corey L.

Corey L.

RANGE WHIRLPOOL WFE540H0AS1 "Installed control, op test good"

Near Mooncrest Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

WASHER MAYTAG MHWE201YW00 Bearing in rear drum is wearing unevenly and grinding. Quoted customer for repairs. Customer does not want to repair.Rear drum W11239040

Near Jonathan Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

COOKTOP ELE WHIRLPOOL KICU500XBL00 Induction burner some not working and one works half way ordering all of then and harness module ; ordrng 2 W10328384 (hotplate)s and 1 W10328387 (hot plate) and 1 WPW10328391 (hotplate) and 1 WPW10328397 (harns-wire)

Near Sharp Rd, Olmsted Township, OH 44138
Jason N.

Jason N.

REFRIGERATOR GE GSH25JFXNWW Installed listed relay and capacitor Checked for proper operation of compressor and checked frost pattern on evaporator. Op test good. Advised customer to wait 24-48 hours for temps to come back to normal before restocking unit.

Near Parkway Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5800BW0 Installed listed gearcase and hub. Ran auto test and calibration.Op test good

Near Ravenna Rd, Newbury Township, OH 44065
Jason N.

Jason N.

DRYER WHIRLPOOL NGD4655EW2 "Cc unit door will not closeCustomer showed popFound unit door operates as normal, customer is elderly. Narrowed door catch slightly to allow door to close without as much force needed. Op test good"

Near Norma Dr, South Euclid, OH 44121
Macaulay G.

Macaulay G.

DLB WALLOVEN ELE WHIRLPOOL KEBS207SSS04 Half of broil element is open. Office to order broil element.; ordrng 1 WP9760774 (elmnt-brol)

Near Falmouth Dr, Strongsville, OH 44136
David R.

David R.

DISHWASHER GE GDT655SMJ2ES Replaced fill valve. Tested. No leaks. Op test ok.

Near Carol Ln, Elyria, OH 44035
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW2 Unit is receiving 120 vac but is not functioning. Office to order control.; ordrng 1 W11170319 (control )

Near Pearlview Dr, Strongsville, OH 44136
David R.

David R.

DRYER WHIRLPOOL WGD7500GC0 Replaced grill and housing. Tested. Op test ok.

Near Charles Ave, Parma, OH 44129
David R.

David R.

RANGE WHIRLPOOL WFE770H0FZ1 "Replaced switch, tested, working on low and hi for the element the middle and outside of burner are working. Element not needed. Op test ok."

Near Stonepointe Dr, Berea, OH 44017
David R.

David R.

REFRIGERATOR WHIRLPOOL AFB2534DEQ "Start device was bad, replaced from t/s. Op test ok.; used 1 8201786 (STARTER 71.55) from stock"

Near Creekside Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replace all control listed,and took cores with me ,opt test ok"

Near Greystone Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WASHER AMANA NTW4605EW0 Gear case is grinding and actuator is not shifting. Office to order gear case and actuator.; ordrng 1 W10913953 (actuator) and 1 W11255272 (gearcase )

Near Webster Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD6620HW0 "Replace thermal fuse but the second thermister order was wrong part on bag by whirlpool wants I replace wp8577274 error code did not came on so that should do it will not need the other thermister,opt test ok"

Near Hiddenview Ct, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced the door and ui. Optest ok

Near Belfrey Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replace new icemaker opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Edgewood Dr, Grafton, OH 44044
Jeff M.

Jeff M.

WASHER CROSLEY CAW42114GW0 Installed new part unit op tested failed. The new latch locked but will not unlock I do not hear any relays from the control reordering latch and this time a control; ordrng 1 W11082577 (CONTROL ) and 1 W11307244 (LATCH)

Near West Ave, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GD25DFXFW01 Temp on fresh food section is 70 degrees and freezer 70 degrees is blowing heat air found no frost on evaporator believe there’s a leak on system bullet pierce on the high side no Freon 0 customer do not want and estimate she will not fix she’s going to buy new charge service call only

Near Narragansett Ln, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Replace control ran calibration and auto test pass,took core with me ,opt test ok"

Near Webber Rd, Avon Lake, OH 44012
Paul P.

Paul P.

WASHER MAYTAG MVWB765FW2 "Ran tests on washer, F3E1 pressure system error codes present. Made sure pressure hose was seated in main control, ran tests, recalibrated, no error codes this run. Suggested to customer to continue using the extra rinse option for medium/large loads, per owners manual and tech sheet. Did not set down mitigation mat, washer is on slab over floor drain. SB Web shows a store date of 04/05/18. Customer will send copy of receipt when they have it available from Lowe’s."

Near Oxford Dr, Strongsville, OH 44149
Paul P.

Paul P.

MICROWAVE WHIRLPOOL WMH31017HB2 "Replaced control,and panel. Tested microwave through a few cycles. On third cycle, DOOR code comes up, intermittent operation. We do not have this specific set in truck stock. Used truck stock set, added necessary components, tested again, multiple times. No code coming up. If issue comes up again, suggest ordering door switches. Will need interlock kit, or order upper and lower.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Harbour Light Dr, North Royalton, OH 44133
Paul P.

Paul P.

DRYER MAYTAG MGDX655DW2 "Inspected dryer, found drum uneven, had warp spot that now has worn down rollers. Office to order drum and kit.; ordrng 1 4392067 (dryer repair kit) and 1 W10899578 (drum)"

Near Stoney Creek Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDF320PADB2 Replaced sump assembly and door latch. All tested ok.

Near Ledgestone Drive, Strongsville, OH 44149
Dan H.

Dan H.

DRYER MAYTAG MEDC215EW1 "Customer received incorrect handle, confirmed, ordering correct handle, customer to install; ordrng 1 W10861225 (handle)"

Near Rockwood Dr, Kirtland, OH 44094
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED9500TC1 Replaced idler pulley. All tested ok.

Near Quail Ridge Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

RANGE KITCHENAID KOSE500ESS02 Replaced control board and panel. All tested ok.

Near Arlington St, Brecksville, OH 44141
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WOD77EC0HS01 Unit was not functioning properly. Found that it was in demo mode. Turned demo mode off. All tested ok.

Near Hawthorne Trace, Independence, OH 44131
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced ice maker. All tested ok.

Near Keystone Rd, Parma, OH 44134
David R.

David R.

REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Found ball of ice on the front of the Evap cover. Good frost pattern on Evap. Evap fan is not blowing, tested, correct voltage coming In. Will need Evap motor and harness. *****Do Not order parts.; ordrng 1 W11024089 (motor-evap 41.05) and 1 WPW10290745 (harns-wire 97.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Factory Way, LaGrange, OH 44050
Macaulay G.

Macaulay G.

RANGE FRIGIDAIRE LFGF3054TDA Replaced burner and cap. All tested ok.

Near Rose Rd, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "CC that there is no power to the washer. Checked outlet, good. Checked power to control 120 volts. Removed the shifter wires from control, still no power. Will need a new control. Office to order part; ordrng 1 W11170319 (CONTROL )"

Near E 128th St, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHS2611LBNA Replaced the valve optest ng. Have water going to the door. No water dispensing from the water dispenser. The cover to the dispenser is broke. Will need a new door and cover. Office to order parts. ; ordrng 1 241679003 (cover) and 1 242026468 (dsp door-frzr)

Near E 108th St, Cleveland, OH 44105
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replace motor damper,,opt test ok"

Near Creekview Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Clear ice from underneath check gasket it wasn’t crack if it continued leaking water inside it need a seal told customer to keep in eye on it ,opt test ok"

Near Lake Rd, Sheffield Lake, OH 44054
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc: freezing food in refrigerator sectionFound temps set at 38 fridge and 0 freezerActual temps inside unit found to be at 30 fridge and -1 in freezerRan thermistor test unit is not properly adjusting temps as displayedNeeds control and UI ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI)

Near Larimar Dr, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed thermostat and control and baffle OP TEST OK

Near Nicholas Way, Kent, OH 44240
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7500GW0 "Cc not working or starting Customer stated washer works randomly.Entered diagnostics, found error code f0e3 for overload, f5e1 for lid switch fault - lid up state.Ran lid lock manual test, lid lock sometimes does not engage, controller does not see lid down.Unit needs lid lock assembly; ordrng 1 W10810403 (lid lock assy)"

Near E Erie St, Jefferson, OH 44047
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump and control OP TEST OK

Near Ticknor Rd, Mogadore, OH 44260
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GX5FHTXTB00 "The unit is not cooling both fridge and freezer or room temperature compressor is pulling up .6 A or unit needs a new evaporator estimate only; ordrng 1 12002041 (kit,evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Talltrees Dr, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW1 Installed control Ran auto test and calibration Op test ok

Near OH-303, Ravenna, OH 44266
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Cc: no heat and will not shut off at end of cycleFound unit to be getting correct powerFound timer not sending proper power to the elementNeeds timer; ordrng 1 WPW10185982 (timer)

Near Cotswold Drive, Mentor, OH 44060
Jason N.

Jason N.

DLB WALLOVEN ELE KITCHENAID KODE500ESS01 "Installed listed control and upper cavity temp sensorRan test bake at 350 degrees, let cycle for 10 min. Read temp 410 degrees, let cycle 10 min again, read 383 degrees, cycle 10 min again, read 365 degrees.Adjusted calibration on upper oven -10 degrees.Op test good"

Near Coldstream Rd, Cleveland, OH 44143
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500EBS01 "Installed new user interface , oven door and microwave door, op test good"

Near Miner Rd, Highland Heights, OH 44143
Arthur V.

Arthur V.

DRYER MAYTAG MEDC215EW1 "Raised leveling legs ,checked for any debri in blower housing,along both seals etc. unit op test good. Noise is much better now after all adjustments made per customer."

Near Phillips Ave, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT3L1SZYW00 "Found unit needs a compressor,and evaporator. Unit is in extremely tight quarters and the customer would be responsible for removing and reinstalling for repair customer has a home warranty that covers compressor only. Customer does not want repaired."

Near Enid Rd, Wickliffe, OH 44092
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Replaced control ran a recalibration cycle. Passed. Unit op test good.

Near Ivan Pl, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MEDC555DW2 CC that the timer does not advance. Turned the dryer on 60 minutes let run did not advance. Will need a new timer.

Near Bur Oak Dr, Westlake, OH 44145
Joe O.

Joe O.

DRYER WHIRLPOOL WED72HEDW0 Cc: long dry timesFound temps in unit up to 230 degreesFound temps of up to 160 coming from unitUnit is working as designedOp test ok

Near Gar Hwy, Chardon, OH 44024
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not dispensing waterFound unit dispensing water very lightlyChecked bladder found water line slightly kinked not allowing proper water flow no damage to lineCorrected lineOp test ok

Near S Ridge Rd W, Ashtabula, OH 44004
Dan H.

Dan H.

COOK TOP JENN-AIR JED8230ADS "Customer complaint that right burners both come on when front is turned on, found h1 and h2 wires switched according to wiring diagram, corrected wiring, op test good"

Near Blossom Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GW0 Replaced the gearcase. Ran a calibration. Started a normal cycle. Advised the cust the drain pan is cracked (must know because there is tape on the corner of the crack. Optest ok.

Near Cahoon Rd, Bay Village, OH 44140
Corina B.

Corina B.

WASHER GE PTWN8050M0WW CC that there is a metal scrapping in an agitate. Started normal cycle found metal scrapping. Found oil leaking from the gearcase. Will need a new gearcase.

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHS2611LWMA CC that the ice maker is not working. Found the gears are not touching. Will need a new ice maker. Office to order parts. ; ordrng 1 241798231 (ICE MAKER )

Near Revere Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 Replaced the control. Brought core back for return. Ran a calibration test. Started a normal cycle. Optest ok.

Near Waterbury Rd, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 CC that the water line is pinches. Found the water line going into the freezer is pinched. Will need a new water line to the freezers ice maker. Office to order part.; ordrng 1 W11238340 (WATER LINE )

Near Center Ridge Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc holes for door reversal not correctFound top holes for top freezer door mount bracket with broken off plugs.Extracted plastic from holes. Removed freezer and fridge doors, reversed all mounting hardware, reset both doors. Op test good."

Near Mentor Ave, Painesville, OH 44077
Corina B.

Corina B.

RANGE WHIRLPOOL WFE540H0AW0 Replaced the bale element. Heated oven to 350*. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Birdie Ln, Wickliffe, OH 44092
Jason N.

Jason N.

DISHWASHER AMANA ADB1400AGW1 "Cc dishwasher leakingFound water supply valve to dishwasher snapped off. Customer said she told office is was the plumbing line.Advised customer to contact installer(Home Depot), or plumber for repair.Customer does not know where pop is, quoted service call charge

Near Wisner Rd, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWB855DC3 Installed listed valve.Ran auto test and calibration.Op test good

Near Chillicothe Rd, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 "Cc unit does not stop making ice, arm hanging Found shut off arm hanging from icemakerReconnected and checked for proper operation of on/off switch.Op test good"

Near Woodview Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Cc unit door swinging open to farUnit not level, floor not level. Adjusted leveling feet and added shim to right rear of unit. Rechecked swing out, customer satisfied. Op test good"

Near Eastmoor Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW "Cc rust coming out of dispenserFound dispenser drawer with some rust developing on metal side rails, also some rust deposits in drawer housing. Unit needs detergent drawer housing and drawer.Office to contact customer about next service day, customer schedule erratic right now, did not reschedule at this time.; ordrng 1 W11127356 (drawer) and 1 W11127358 (housing)"

Near Hollycroft Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL EED4100WQ0 Installed listed thermal devices. Checked venting. Ran test to verify operation one heat.Op test good

Near Winston Rd, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc holes for door reversal not correctFound top holes for top freezer door mount bracket with broken off plugs.Extracted plastic from holes. Removed freezer and fridge doors, reversed all mounting hardware, reset both doors. Op test good."

Near Mentor Ave, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Plug unit and control made a click sound press start and it start cycle ran diagnostics no error codes ,ran calibration and auto test pass she said when she starts a cycle it don’t do nothing explain to her she has to wait a little bit for washer to sense the load then it will start no issue found,machine functioning properly,opt test ok"

Near Root Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WASHER GE GTW330ASK0WW Oil leaking thru gearcase found lots oil underneath ordering also customer prefer first call cause they have to work at noon ; ordrng 1 WH01X24697 (BELT ) and 1 WH38X27335 (GEARCASE ) and 1 WH49X25379 (PULLEY )

Near Rambler Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE320M0ES2 "Replace glass,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB835DW4 "Found error f4e3 restricted air flow and f2e1 stuck key customer said her husband clean ventilation to the wall and in connection ran test on dryer after deleting error shows l1 120 l2 122 l1andl2 243 customer might of fix issue when cleaning vent ran normal cycle shows on display good airflow,took picture of prove,opt test ok temp inside dryer 140 degrees also found pop in sb web"

Near Freedom Ave, North Ridgeville, OH 44039
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 Adjusted the cooktop flames. Optest ok

Near Grovewood Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW1 The unit had a motor fault code I cleared the codes re-calibrated machine the code did not come back I put the machine in a high spin cycle. I rebalance to the machine I put it back in a high-speed spin cycle unit tested good the codes never came back and also had a suds code customer is using too much detergent

Near Hadleigh Rd, University Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint that unit is not making ice, fresh food section temperature at 40 degrees , freezer section temperature at 6 degrees , cycled ice maker ice maker did not cycle , ice maker is recieving 120vac , installed new ice maker , op test good ; used 1 WPW10300024 (ice maker) from stock"

Near McCracken Rd, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW1 "Rebuilt washer, op test good"

Near Lakeshore Blvd, Bratenahl, OH 44108
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB7749SBM3 Install the new part unit tested good; ordrng 1 W10872255 (V)

Near Glencairn Rd, Shaker Heights, OH 44122
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800XQ0 "Installed thermal kit and timer. Tested dryer, now operating properly."

Near Granger Rd, Maple Heights, OH 44137
Paul P.

Paul P.

WASHER AMANA NTW4516FW2 "Replaced control in washer and tested. Ran calibration and automatic cycles, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Selzer Ave, Cleveland, OH 44109
Paul P.

Paul P.

RANGE WHIRLPOOL WFG320M0BW2 "Replaced control, sensor and ignitor. Tested bake and broil functions, oven now working properly."

Near Denison Ave, Cleveland, OH 44102
Paul P.

Paul P.

STACK W/D WHIRLPOOL WETLV27HW0 "Installed control and actuator. Tested washer, water not draining properly. Loose connector inside of pump housing. Re connected wiring, tested washer, now working properly."

Near Starkweather Ave, Cleveland, OH 44113
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBD275PDB6 "Replaced upper door right and left hinges, both fuses and blower, op test good"

Near Hickory Hill Dr, Mayfield, OH 44143
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH31017AS0 "Customer complaint mw doesn’t work, found unit unplugged from wall in cabinet, plugged unit in, op test good"

Near Hawthorne Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint washer is vibrating a lot, found unit unlevel and front right foot was threaded completed out of the base and unit was just resting on that foot, leveled unit, explained features of this unit to customer, advised only need 1-2 tbsp of an he detergent with an average load size of 6-7 bath towels"

Near Friend Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

RANGE FRIGIDAIRE LGGF3043KFT Customer spilled over her boiled over something clean cleaned all the burners. Oven tested good. Can’t locate the ms tag

Near Cranwood Park Blvd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7300DW0 The unit had a small lint buildup in the vent unit op tested good

Near James Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB6769PAB0 Installed new part unit op tested good

Near Henry St, Garfield Heights, OH 44125
Corey L.

Corey L.

DRYER KENMORE 110.719231 "Customer complaint of a rattling noise, confirmed, found rollers bound with hair, and on bearing on roller worn out, quoted to replace using ts kit, ok, replaced roller removed excess lint and change from dryer base, removed hair and lubricated rollers, and pulley, op test good; used 1 349241T (ROLLER KIT 20.55) from stock"

Near Thrush St, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Replaced display, customer says it happens every morning when display is blank, so we will see if this issue is not resolved"

Near Plumwood Ln, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer is not powering on, confirmed washer does nothing, found green led on control off, unit is on a gfi but is getting 115v, unit needs new control; ordrng 1 W11170319 (CNTRL)"

Near Emery Ave, Cleveland, OH 44135
Corey L.

Corey L.

RANGE WHIRLPOOL WFE540H0AS1 "Customer complaint broil doesn’t shut off, power was off at the breaker when tech arrived, customer turned breaker on and broil element immediately warming up, found relay on control stuck closed, unit needs new stainless control, advised customer Monday is unlikely but we will try; ordrng 1 WPW10586737 (cntrl-elec)"

Near Mooncrest Dr, Parma, OH 44129
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS02FRWH0 "Customer complaint door is really difficult to close and sometimes pops open, confirmed door latch is tight nothing is obstructing door from closing fully, unit is level, ordering latch assembly; ordrng 1 8193830 (latch asy)"

Near Dogwood Ln, Parma, OH 44130
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4800XQ0 Contacts not consistently closing in timer to engage heat during cycles. Would need timer WPW10185982. Customer does not want to repair.

Near Alan Pkwy, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found no issues with unit. Advised to keep heavy items off of door.

Near Lucydale Ave, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WEE745H0FS2 "Unit only partially heating. Found bake element open. Customer does not have valid proof of purchase. Spoke with HB about this. She will try to push through to Whirlpool for service and repairs. Otherwise, customer will have to pay for repair. Bake element W10779716.; saved tckt"

Near Woodcreek Cir, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER MAYTAG MVWC416FW1 Replaced parts listed. Op test good

Near Harbor Ave, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE320M0EB2 "Found wire disconnected from right rear burner. Reconnected wire, now burner works. Cooktop light is staying on though. Office to order burner and switch ; ordrng 1 WP3149404 (switch-inf) and 1 WP8273994 (elmnt-surf)"

Near David Dr, North Olmsted, OH 44070
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDTA50SAHW0 "Found unit not draining due to improper installation. A rubber hose was used to extend drain. Rubber hose kinked causing no drain issue. Need to order longer hose and install for customer ; ordrng 1 3385556 (hose-drain), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westwinds Dr, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found 120 v to control. No light no response. Needs control Reschedule at customer request. Do not move up ; ordrng 1 W11170319 (CONTROL )

Near Retford Pkwy, Painesville, OH 44077
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDTA50SAHW0 Found unit leaking from center of drain pump. Replaced with truck stock part and op test is good. No leaks. Left leak mat for customer to test unit with ; used 1 W10876537 (PUMP-DRAIN) from stock

Near Melshore Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Found 120 v to control. No light no response. Needs control replaced ; ordrng 1 W11116590 (cntrl-elec)

Near Ivan Pl, Mentor, OH 44060