We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44102
Corina B
Job Details: 11/28/2022
Replaced the ui. Brought core back for return. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Marie V
Job Details: 11/28/2022
"Cc that the unit is not drying dishes all the way, he showed me plastic lids that still had water in it and whirlpool told him to use sani rinse, extended dry , it helped a little, . Ran auto test no error codes, verify old heater has 13 ohms, new heater as well. Replaced control board and advice cust to run hot water before starting unit and use rinse aid. Cust is using rinse aid. Also when select normal also add hi temp, sani rinse and extended dry. Brought core for return"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Berea, OH 44017
Marie V
Job Details: 11/28/2022
"Cc that the unit makes a noise while using it. Confirmed, sounds like a vibration, noise comes from high side components, ordering parts needed. ; ordrng 1 W11628655 (Transformer) and 1 W11402082 (Magnetron) and 1 W11213318 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44109
Corina B
Job Details: 11/28/2022
CC that the unit vibrates. Confirmed. Leveled the washer. Did advised cust some vibrating and shaking is normal. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Corina B
Job Details: 11/28/2022
CC that there is a noise in the freezer. Confirmed. Cust had a video of noise. No noise. Unit is empty. Advised cust to keep the food in the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Parma, OH 44134
Corina B
Job Details: 11/28/2022
CC that the light does not work. Confirmed. Found the door switched broken. Replaced the door switch. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brooklyn, OH 44144
Marie V
Job Details: 11/28/2022
"Cc that tried doing a normal big and small load and machine will have done, lock and sense on. Found unit had drain hose on the floor. Corrected issue stared a load it stared washing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Brecksville, OH 44141
Corina B
Job Details: 11/28/2022
CC that the unit is leaking and the cap for the filter is not coming off. Confirmed. Removed the cap. Found a hole in the water line for the ice maker. Will need a new line. ; ordrng 1 W11415785 (Hose)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44135
Marie V
Job Details: 11/28/2022
"Unit is making a loud noise and is leaking oil. Confirmed, Oil underneath. Unit will need gearcase, belt , motor, cam . Motor is under 10year warranty. Cust will contact Maytag. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Fairview Park, OH 44126
Marie V
Job Details: 11/28/2022
"Cc that unit is taking a long time to get to temp and is not holding temp. Confirmed. Found bake element shorted . Verify power going to element 247V. Unit needs new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Corina B
Job Details: 11/28/2022
"Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 50 grams of r600 unit cooling, pressures good, op test ok ; used 2 L13000619, and 1 WPW10143759 (DRIER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFD2589KES
Near Mentor, OH 44060
Joe O
Job Details: 11/28/2022
"Cc: ice clumping, not making ice properlyFound leaking from ice mold. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details: 11/28/2022
Installed lid. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 11/28/2022
Found no voltage going to unit customer need electrician
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Middlefield, OH 44062
Brian M
Job Details: 11/28/2022
Installed adjustersOP Test Ok
We serviced a
KENMORE WASHER
Model 11026132410
Near Mentor, OH 44060
Joe O
Job Details: 11/28/2022
Installed drain pump. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near University Heights, OH 44118
Jason N
Job Details: 11/28/2022
"Cc unit making squealing noise in final spin and unit odorsCustomer stated the unit will making a squealing noise during the final spin. The unit also has an odor internally and comes out into the drain water. Advised customer to run clean cycle with Affresh or bleach to reduce drain system odors, may need to run several times to achieve results. Ran spin test, found rear tub bearing squealing during high speed spin. Unit will need tub assembly replaced. Part not showing in stock at Marcone. ; ordrng 1 W10901030 (Tub assembly)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near University Heights, OH 44118
Jason N
Job Details: 11/28/2022
"Cc unit not drying clothes all the time Ran dryer op test, timed dry on high heat. Let cycle several times. Flame is cycling on and off, but valve coil is shuttering when opening. There is also vibration within unit, found no leveling feet installed on unit. Even when isolating off the floor, the unit is still vibrating, sounds to be from the blower wheel area. ; ordrng 1 WPW10328463 (Valve coil) and 4 W11444912 (Leveling feet)s and 1 WP697772 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Kent, OH 44240
Brian M
Job Details: 11/28/2022
"Cc of f8e1 Needs cold valve ; ordrng 1 W11316256 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dorset, OH 44032
Dan H
Job Details: 11/28/2022
"Installed new control and cleared evaporator, op test good, advised customer to allow 24 hours to reach correct temperature"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Ashtabula, OH 44004
Dan H
Job Details: 11/28/2022
"Customer complaint that unit is leaking, found door latch broken and stuck in closed position so dishwasher could start without door being closed, installed new door latch, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Avon, OH 44011
Gabriel P
Job Details: 11/28/2022
"Replace icemaker,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wickliffe, OH 44092
Joe O
Job Details: 11/28/2022
Cc: not spinning and draining out properly in normal cycleFound no stored error codes. Found spin shut off on normal cycle. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44105
Jason N
Job Details: 11/28/2022
"Cc unit displays f8e1 and not starting cyclesFound hot water line disconnected from unit, valve turned off, also found drain hose laying on floor draining into floor drain. Hooked drain line up to wash tub next to unit. Connected hot water line to unit, turned valve on for hot water, checked for flow. Good flow on both hot and cold. Cleared codes. Ran auto test cycle, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Elyria, OH 44035
David R
Job Details: 11/28/2022
Replaced updated icemaker. Icemaker cycled and called for water. Good. Op Test Ok.
We serviced a
AMANA DRYER
Model LEA30AW
Near University Heights, OH 44118
Manny
Job Details: 11/28/2022
"Replaced parts ordered, ran cycle and good heat. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 11/28/2022
"Cc: not making ice, not cooling properlyFound temps in ff section at 55 degrees, freezer at 29 degrees. Found evap completely frosted over. Ohmed out heater circuit from control. Heater checked good. Ohmed out thermistor. Needs control and harnessParts show out of stock. Office to reschedule ; ordrng 1 W11566851 (Control) and 1 W11581973 (Evap harness)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Columbia Station, OH 44028
David R
Job Details: 11/28/2022
"Cc her husband was heating unit make grinding noises in spin. Wife was downstairs with me the entire time willI was going over unit. Ran diagnostics test, no noise in spin or agitate, good. Ran a rapid wash with load of towels inside to give some weight. Agitate sounds good. Drained and ran a drain/spin on max spin. Good, ran entire 15 mins. No noises. Unit is working good today. Advised customer to try and record any sounds in future if possible. Unit is good as of today. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/28/2022
Customer had recording of noise but can not duplicate noise According to customer it stays on for about 5 min I can not determine issue Manually ran diagnostics of running compressor and condenser fan And ran freezer fan and icemaker fan Can not get unit to make noise
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/28/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/28/2022
"Replace led,opt test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GB00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/28/2022
Cc unit not igniting Found burner cap damaged Needs tops Customer can install no need for return visit ; ordrng 1 W11379294 (Caps)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Jefferson, OH 44047
Dan H
Job Details: 11/28/2022
"Customer complaint that lights are not working, lights are all working, switches are good, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Wickliffe, OH 44092
Jason N
Job Details: 11/28/2022
Installed auger parts. Ran ice dispense test. Good dispense. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/28/2022
Replaced bot fans opt test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV7
Near Parma, OH 44130
David R
Job Details: 11/28/2022
"Cc this is a new unit replaced the other newer microwave recently, customer contacted whirlpool for same problem with other one. Unit turntable not working. Verified, turntable is on but not turning. Followed tech sheet. Took pics of pages to check, followed. Would replace control and turntable motor at same time. Also advised customer that the microwave might be two low and too close to the cooktop. Steam or heat from cooktop could be causing unit to short. Calling techline. Was on phone 45 mins. Techline said it is possible for unit to be too close. Recommended finding failure, replacing parts and advising customer to install properly. parts research. Marcone and service matters not bringing up parts for this model. Will need main control and turn table motor. ; schdld next appmnt for 12/2 FRI !"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/28/2022
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, no, unusual shaking observed, unit is operating as designed ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details: 11/28/2022
"Cc unit making a noise and no water coming inRan auto test cycle, found cold water side of valve buzzing and not letting water in. Checked pressure from house source, good psi. Replaced inlet valve using truck stock part. Reran test cycle, good water flow in, test passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/28/2022
Cc unit not cooling Found unit at temp and ice is frozen in freezer Advised to watch
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newbury Township, OH 44065
Brian M
Job Details: 11/28/2022
Cc cold water leaking Found valve stuck open Advised on replacing both Needs valves ; ordrng 1 W11127357 (housing) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Painesville, OH 44077
Jason N
Job Details: 11/28/2022
"Cc unit making a weird noise during spinCustomer stated the unit is making a weird rattling during the spin cycle, but not all the time. Ran spin and drain test, no abnormal noise heard. Used 4 large wet towels for a load test, then reran spin and drain. Pulled top panel off and observed. Could not duplicate noise complaint at this time. Unit is operating as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Madison, OH 44057
Dan H
Job Details: 11/28/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at -7 degrees, customer unplugged unit and allowed to thaw, found evidence of fresh food section evaporator freezing solid, unit need new thermistor and control , customer does not want repair at this time; ordrng 1 W11087438 (Evap/thermistor) and 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW650SSN0WWBB
Near Avon Lake, OH 44012
Marie V
Job Details: 11/28/2022
"Updated control, also dispenser is wrong. The part number shows is good but the part is different, has a valve less than the unit does. Called BJ we will order another dispenser and bring the part for return. Office will contact once they have eta on the part."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Jason N
Job Details: 11/28/2022
"Cc unit freezing food occasionally in ff section. Replaced thermistor and damper control using customer supplied parts. Noticed air vent was being blocked by product. Advised customer to ensure no product is sitting in front of vent, this will allow proper airflow in ff section and keep unit from running too long and overcooling. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRS
Near Cleveland, OH 44113
Joe O
Job Details: 11/28/2022
"Cc: leakingFound unit leaking from water valve. Water line rotted. Needs water valve and water filter housing; ordrng 1 WP67005154 (valve-inlt) and 1 WP67004106 (head- wate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near University Heights, OH 44118
Joe O
Job Details: 11/28/2022
Cc: not heatingFound contacts in timer open. Needs timerCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. ; ordrng 1 WPW10185982 (timer)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Joe O
Job Details: 11/28/2022
Installed gearcase and slider. Ran auto test and calibration p. Op test ok
We serviced a
GE RANGE
Model JGBS66DEK3WW
Near Willoughby, OH 44094
Corina B
Job Details: 11/28/2022
Replaced the gas valve. Heated the oven. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44102
Angel
Job Details: 11/28/2022
Tapped system and evacuated refrigerant unit was still full in refrigerant so I added nitrogen to see if unit had a leak or if it was just a restriction since it still had refrigerant in the system and I could not detect any leaks I replaced the filter drier and compressor put unit into a 29 vacuum and recharged unit with 50g of R600. Explained to customer to wait at least 24hrs for proper cooling. Opt test ok.; used 1 W11504447 (Coupler) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Mayfield Heights, OH 44124
Manny
Job Details: 11/28/2022
"Cc unit has grease in drum, verified and drum have something black smeared on it, cux stated that the u it is damaging her clothing, explain that this is no grease but more like something was left in someones pocket, took apart and found black crayon in the wheel housing, removed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Angel
Job Details: 11/28/2022
Cc that unit was rinsing for a long time. Ran diagnostics and no error codes ran a auto test and passed as well but did notice that unit was set to 2 rinses with deep water wash and she was using bulky items. Explained to her that the washer will run even longer when she sets the unit that way but i still replaced the valve and ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Lorain, OH 44053
Gabriel P
Job Details: 11/28/2022
"Replace agitator,gearcase,motor,screw ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44103
Manny
Job Details: 11/28/2022
"Cc unit have f6e1 code, verify and unit have f6e1, for control and ui issues, replaced control and UI, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model LGR4634DQ0
Near Lakewood, OH 44107
Angel
Job Details: 11/28/2022
"Cc that unit will not start. Verified and found that the actuator for the switch broke off unit will need actuator. Gave customer estimate and stated he will try to fix himself because he can find the part for cheap. Charged service call.; ordrng 1 WP691581 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/28/2022
Cc that unit was smelling bad when going into a spin. Tested unit by putting it into a spin but couldnt smell anything so I looked underneath and everything looked good went to take off wash plate and noticed that the screw was loose so I took off the wash plate and I could smell something so I let the customer smell and said yes thats the smell so we cleaned off everything with bleach reinstall the wash plate and added loctite to the screw. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Amherst, OH 44001
Gabriel P
Job Details: 11/28/2022
There was no switch broken it was the track for shelve that broke ordering ; ordrng 1 W10827015 (Pantry) and 1 WPW10326469 (Rail center)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Manny
Job Details: 11/28/2022
"Cc unit making a loud noise, verified and noise when unit is filling, ran valve test and cold valve defective, replaced using TS# W11210459, opt test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 11/28/2022
"Replaced front panel. Advised customer to wipe vent after each use, to clear build up condensation. Unit is good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Westlake, OH 44145
Angel
Job Details: 11/28/2022
Cc that door was not closing properly and temperature seemed to be taking long to reach the set temperature. Checked door and found one of the hinges was completely loose so I retightened it and it started closing as should and than set unit to a bake to 350* and it took about 12mins to preheat which is perfect checked temps after about 10mins and unit was at 352* to 360* which was perfect as well. I cannot find an issue with the oven explained to customer what i did and to monitor for now because the door not closing properly and not hitting the switch as should couldve made the unit act the way it was. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Madison, OH 44057
Dan H
Job Details: 11/28/2022
"Installed new blower wheel, op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Elyria, OH 44035
Marie V
Job Details: 11/28/2022
"Cc unit is not cooling and frost in freezer. Confirmed. Steamed out gasket, and found SP on control for no cooling issues. Replaced control defrosted all ice, set temp back to recommended. Op test okNo core for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Perry, OH 44081
Jason N
Job Details: 11/28/2022
"Cc unit not cooling Unit was not plugged in when arrived. Plugged in unit and ran amp draw test and watched for frost pattern. Compressor drawing .48A, no frost pattern after 10 minutes. Unit has refrigerant leak, will need sealed system repair. Customer not repairing at this time, will need to talk to warranty company; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Oberlin, OH 44074
David R
Job Details: 11/28/2022
"Replaced main control and UI control with harness. Tested, good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Gates Mills, OH 44040
Corina B
Job Details: 11/23/2022
"CC that there is no water going into the dishwasher. Confirmed. Found the connections to the fill valve not plugged in. Plugged the wires in, started a cycle. Water filled and started washing. . Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Rock Creek, OH 44084
Joe O
Job Details: 11/23/2022
"Cc: not workingHad to break latch to get unit open. Found control burned out. Unit has standing water. Needs control, drain pump and latch assemblyEntitlement shows under 1 yearpart shows out of stock. Office to reschedule ; ordrng 1 W11394572 (Latch) and 1 W11567712 (Control) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Joe O
Job Details: 11/23/2022
"Cc: squealingFound gear case leaking. Needs gear caseWill use cam, and belt on return; ordrng 1 W11449840 (Gear case)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/23/2022
"CC that the sheets and towels do not all dry. Advised cust when drying on a sensing load the moisture sensors read the dryness of the clothes. When washing unlike clothing this will happen. Checked outside vent, clear. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model RBD275PDT15
Near Painesville, OH 44077
Jason N
Job Details: 11/23/2022
"Cc unit display f6e2, no display or functionCustomer stated display was showing f6e2 for cancel key drive line open. Per tech sheet, replace keypad. No display on unit, some buttons are working keypad when pressed. Turned breaker off then back on to power cycle unit. Unit did not respond, unit will need keypad or control, both keypad (8300531) and main control (8302319) are discontinued. Unable to repair unit."
We serviced a
GE DISHWASHER
Model DDT595FSMJ0ES
Near North Royalton, OH 44133
Marie V
Job Details: 11/23/2022
"Cc that when try to start unit does not starts, sometimes it does but is hasnt started yet. 815 error code unit needs new control. Cust will get control we are only replacing it.; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Broadview Heights, OH 44147
Marie V
Job Details: 11/23/2022
"Cc that the unit shut off and everything inside unit went bad amd breaker was tripped, also is loud. Found damper motor making noises, and the only way to get unit to come back on is by flipping breaker. Set kill a watt meter in compressor drawing 0.6kwh. Good. Unit will need new damper and controls. Cust said the unit shutting off is not every time is only when they are gone for a long time like over a week. Want to replace damper and gasket. ; ordrng 1 WPW10594329 (Damper) and 1 W10830046 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Angel
Job Details: 11/23/2022
Replaced pump assembly tested to make sure it would wash and there were no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Elyria, OH 44035
Angel
Job Details: 11/23/2022
Replaced water dispenser line tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Madison, OH 44057
Dan H
Job Details: 11/23/2022
"Installed new motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Willoughby Hills, OH 44094
Jason N
Job Details: 11/23/2022
"Cc unit not filling with water , LF on displayRan manual water valve tests, found no water coming in on cold side. Checked pressure from house source, good psi. Replaced inlet valve using customer supplied pre Id part. Ran auto test, all functions passed, good water flow. Op test good."
We serviced a
MAYTAG DRYER
Model MGDX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 11/23/2022
Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok ; used 1 3392519 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/23/2022
"CC that the u it is not washing the dishes. Confirmed. Ran diag F6e1 Low/No Water (Mecha- f8e1 slow drain. Ran a calibration with 4 cups in each corner, no water going into the cups. Water is correct level. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Aurora, OH 44202
Corina B
Job Details: 11/23/2022
Replaced the bellow. Found a rip in the old bellow. Started a quick cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13543N413
Near Madison, OH 44057
Dan H
Job Details: 11/23/2022
"Customer complaint that unit is not spraying, confirmed, wash motor is making humming noise, unit needs new sump assembly, customer does not want repair ; ordrng 1 W11230103 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Painesville, OH 44077
Dan H
Job Details: 11/23/2022
Installed new dispenser and valves
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details: 11/23/2022
Cc unit not drying well Ran diagnostics no errors Ran auto test heater is functioning Unit is functioning as design
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details: 11/23/2022
Unit not locking needs latch but also ordering control just incase is needed ; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44135
Manny
Job Details: 11/23/2022
"Cc unit making rattling noises, verified and sound like something in the blower wheel, took apart and found a jar lid in the wheel, removed opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/23/2022
"Replace control and ui,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mentor, OH 44060
Dan H
Job Details: 11/23/2022
"Installed new sump assembly, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS02
Near Highland Heights, OH 44143
Jason N
Job Details: 11/23/2022
"InstallEd thermal fuse and cooling fan. Ran bake test to 350 degrees on upper and lower cavities, good preheat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Eastlake, OH 44095
Joe O
Job Details: 11/23/2022
"Cc: capacitor leaking, not workingFound error code f6e1(tach missing signal), f7e4(basket reengagement error). Found capacitor leaking. Needs capacitorCapacitor shows out of stock. Office to reschedule ; ordrng 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess05
Near Aurora, OH 44202
Corina B
Job Details: 11/23/2022
CC that the unit is not making ice. Confirmed. Ran step 56 E5 timed ice out ran step 57 cycled unplugged unit error code went away. Ff 39* Fz 9. Temp for ff was at 34* and Fz 0*. Called BJ freezer evap good frost pattern. Brought the ff temp to 37* recommended and Fz at -1*. Advised cust to monitor. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/23/2022
Cc unit making noise Could not duplicate issue Advised to watch and possibly record
We serviced a
IKEA MICROWAVE
Model IMBS104GSS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/23/2022
Installed new parts tested unit and it started heating. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Cleveland, OH 44135
Manny
Job Details: 11/23/2022
"Cc unit not making ice, stated that she just got a filtration unit installed in her home, and that the icemaker arm came off, verified and bail arm off the ice maker and ice maker stuck in harvest, reinstalled bail arm and ran harvest test from T to H good operation, advise customer to allow 72 hours for a full bin. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Cleveland, OH 44143
Jason N
Job Details: 11/23/2022
"Installed ff evaporator fan, good airflow through ff section. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Manny
Job Details: 11/23/2022
"Cc led out, verified and no light, replaced module, opt test ok"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Willoughby Hills, OH 44094
Dan H
Job Details: 11/23/2022
"Customer complaint that unit is leaking, started normal wash cycle, unit filled, washed, and drained, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 11/23/2022
Cc of noise Found items have made it past screen Top of screen broken needs screen ; ordrng 1 W10859086 (screen)
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Eastlake, OH 44095
Joe O
Job Details: 11/23/2022
Installed switch. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15NLTS0
Near Willoughby Hills, OH 44094
Dan H
Job Details: 11/23/2022
"Installed new pump and valve, op test good"
We serviced a
MAYTAG DRYER
Model MDE6657BYW
Near Brecksville, OH 44141
Gabriel P
Job Details: 11/23/2022
Replace idler pulley and rollers and belt opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Brecksville, OH 44141
Marie V
Job Details: 11/23/2022
"Cc that the unit is not draining, ran diag, no error codes, ran auto test, unit drains slowly . Called BJ. Many times is the drain hose has a clogged and prevents pump from draining.; ordrng 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44120
Jason N
Job Details: 11/23/2022
"Cc unit not filling with hot waterRan diagnostics auto test, all functions passed. Checked water line connections for hot and cold, checked good. Ran normal cycle on hot setting. Unit added appropriate a amount of hot and cold mixed for this setting. Advised customer that the hot setting is not 100% hot water as the unit will mix cold water for a lower temperature. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44110
Joe O
Job Details: 11/23/2022
Cc: light not workingFound bulb burned out. Installed socket. New bulb broke. Re ordering bulbCustomer to contact for reschedule; ordrng 1 W10888179 (bulb-light)