Service History 6

We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Parma, OH 44129
Gabriel P
Job Details: 09/09/2021
Replace parts opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Amherst, OH 44001
David R
Job Details: 09/09/2021
"Wash motor assy and control have been replaced. Ran diagnostics, good. Ran a normal cycle and showed customer. Good. Op test ok."
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Westlake, OH 44145
Angel
Job Details: 09/09/2021
"Cc that unit displays an F1E5 error code when using the microwave. Verified and confirmed unit will display error code F1E5 mv inverter error. Verified ohms on p21 and p22 connectors and thermistors were good will need the MV appliance manager and the inverter. Ordering parts.; ordrng 1 W10915648 (Main control) and 1 W10217711 (Inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Cleveland, OH 44111
Marie V
Job Details: 09/09/2021
Replaced UI. It didnt work. Check for 12VDCcoming in to Ui. None. Unit will need main control. Brought UI for return. And will order control; ordrng 1 W10312695 (Main control 151.00)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44113
Marie V
Job Details: 09/09/2021
"Cc that when you open right hand side door it rattles. Confirmed. Check door at the top and found an extra screw just laying on the top of the door so every time you open or close it will go side to side making a rattle noise. Removed screw, tested door. Op test ok"
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lakewood, OH 44107
Marie V
Job Details: 09/09/2021
"Cc that the unit will not start. Confirmed. Found cut off open. Unit will need new cut off.; ordrng 1 LA-1053 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.62512101
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit does not stop when door is opened.Found door switch level broken, will not release when door is opened. Unit needs door switch. Replaced using truck stock part. Ran dryer op test, unit shuts down when door is opened. Op test good.; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit making a vibrating noiseRan diagnostics functionality tests, did not hear anything abnormal. Let unit run in cooling mode for 10 minutes. No abnormal noises heard. Advised customer that damper motor controls on these models are prone to excessive noise. Customer to monitor. Pre Id damper control (WPW10594330) If customer calls back with same issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 09/08/2021
"Cc unit not cooling, found unit at 39.8F in RC cant duplicate not cooling issue, customer stated that the filter light keeps blinking, showed customer how to reset the filter. Remove protective plastic from behind the handles opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS
Near Maple Heights, OH 44137
Manny
Job Details: 09/08/2021
"Cc unit not heating at times, cant duplicate the issue noticed the display is going on and off and numbers are hard to read, ordering control panel, main board and ui; ordrng 1 W10848076 (Control panel) and 1 W10639186 (Control bracket) and 1 W11182110 (Electronic control) and 1 W11194422 (Ui board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Actuator
We serviced a
SAMSUNG DRYER
Model Dv209aewxaa
Near Eastlake, OH 44095
Jason N
Job Details: 09/08/2021
"Cc unit powers on but does not start a cycle Confirmed unit will not tumble when start button pressed. Found drum belt slack on drum, idler pulley seized and wore. Unit needs belt idler pulley. Replaced using truck stock. Ran dryer op test, good heat and tumble. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Berea, OH 44017
Angel
Job Details: 09/08/2021
Cc that unit was not spinning or agitating. Verified ran diagnostics and found error code f0e3 overload. Ran a calibration and auto test explained to customer that a max load is 6 to 7 regular bath towels and 1 to 2 tablespoons of detergent. Also did a rinse and spin customer wanted to make sure of unit was spinning correctly. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44122
Manny
Job Details: 09/08/2021
"Cc unit gets warm in the Rc section, found gap on refrigerator door gasket, steamed gasket door sealing properly"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Chardon, OH 44024
Jeff M
Job Details: 09/08/2021
I found the thermal fuse open I inspected the venting. The venting is next to perfect. Needs a new fuse ; ordrng 1 W10909685 (Fuse)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
Angel
Job Details: 09/08/2021
Cc that the seal keeps coming of the tub. Verified when came into the home and the seal was off the left hand corner. Seal was not pushed in all the way in the corner i installed the seal back in place properly and explained to customer if issue happens again to call back to get a seal ordered for him. Opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS3
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit door switch problemCustomer stated sometimes door will not register as closed and light will not always come back on when open. Unit needs door switches. Replaced door switches using truck stock interlock kit. Ran heat test, good heat. Door registering open and close properly. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near North Royalton, OH 44133
Angel
Job Details: 09/08/2021
Water valve was not replaced wrong part number ordering correct part. Also i removed water line to verify pressure and they do not have good water pressure recommended customer to change saddle valve for a quarter turn Valve to fix there issue still ordering valve incase of damage to it.; ordrng 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
Cc unit door needs replaced due to damage.Replaced RH door using customer supplied pre Id part. Customer satisfied with appearance. Advised applying thin coat of petroleum jelly to gasket to help with break-in. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS0
Near Chesterland, OH 44026
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Gaskets
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS
Near Brecksville, OH 44141
David R
Job Details: 09/08/2021
"Replaced dispenser, faulty one would not slide open. Tested. Ran 20 mins. Good. No leaks. Op test ok."
We serviced a
FRIGIDAIRE RANGE
Model PLCS389DCB
Near Chardon, OH 44024
Jeff M
Job Details: 09/08/2021
Bake heating element is open needs a new heating element; ordrng 1 318255006 (Element) and 1 S123 (Shipping)
We serviced a
WHIRLPOOL DRYER
Model WED5700XL0
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2021
"CC that the unit is not working. Checked the terminal block, good. Checked outside vent clear. Checked the lint screen water is holding on the screen. Advised cust if using fabric softener or sheets to clean the screen with water. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Dispenser
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2021
"Cc unit squealing/squeakingRan auto test, found drive belt slipping on pulley during spin. Replaced drive belt using truck stock. Reran auto test, no abnormal noises heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Perry, OH 44081
Jason N
Job Details: 09/08/2021
"Cc unit making grinding noises Found wash plate free spinning, splines stripped. Unit needs washplate. Ran auto test, unit also needs drive hub. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Willoughby, OH 44094
Dan H
Job Details: 09/08/2021
"Customer complaint that soap is not getting rinsed out of dispenser, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10482480 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Cleveland, OH 44109
Marie V
Job Details: 09/08/2021
"Cc that when the unit is done you can hear a clicking noise on the timer. Tested unit. Explain cust that , that noise is normal operation. Nothing to worry about. Timer is working as designed.op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Gabriel P
Job Details: 09/08/2021
Found same issue with first visit freezer evaporator frozen call whirlpool tech line he said it made progress since it last 5 months and if there is no leak and its going in to defrost when is force then replace control agan ; ordrng 1 W11196400 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2021
Cc unit not drying Ran diagnostics found no errors Let unit run through auto test heater is on No issue with unit at this time Customer uses a chemical free jet dry solutionAdvised on regular jet dry
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Brecksville, OH 44141
David R
Job Details: 09/08/2021
"Replaced water line for icemaker. Tested, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5700XL2
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2021
CC that the unit just drains the water out. Confirmed. Found the drain hose on the ground. Raised the drain to the sink. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon, OH 44011
Angel
Job Details: 09/08/2021
Cc that freezer light went out. Confirmed light was out customer also showed P.O.P still under warranty. Replaced led module. Opt test ok.; used 1 W10695459 (LED MODULE) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44128
Joe O
Job Details: 09/08/2021
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/08/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44117
Joe O
Job Details: 09/08/2021
Cc: not heating properlyFound igniter only pulling 2.7 amps. Replaced oven igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44103
Manny
Job Details: 09/08/2021
"Replace main control, ran calibration and diagnostics cycle as well as manual cycle, opt test failed, found kinked pressure hose, cut pressure hose at the kink and replace hose opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mentor, OH 44060
Joe O
Job Details: 09/08/2021
Cc: will not run any cycleFound drain pump constantly running. Found unit will not sense lid lock. Needs control and lid lockParts out of stock. Office to reschedule; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Cleveland, OH 44109
Manny
Job Details: 09/08/2021
"Cc unit not draining, found error code f7e1 and f7e5, unit will not spin during automatic diagnostics test, unit need shifter, using shifter from truck stock, rand diagnostics and calibration op test ok. Leveled the unit ; used 1 WPW10006355 (Shifter), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the bottom and that you can see one of the lines in the back with frost. Took temps 0* on freezer. Confirmed once compressor started running suction line on compressor frosted over. Check how much unit was loaded. Is fully loaded. Called whirlpool tech line spoke with joe. Told me that unit needs proper air flow and that can cause that line to get frosted in the back. Told me to do that first. Op test okDo not order part listed.; ordrng 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Geneva, OH 44041
Jason N
Job Details: 09/08/2021
"Cc unit leaking underneath at water lineCustomer stated they had to disconnect water line from unit after delivery as there was a leak. Checked all water line connections, ensured source line was pushed into inlet valve. Reconnected water. Checked for leaks. Ran dispense test. Checked for leaks. Did not find any leaks. Op test good."
We serviced a
KENMORE WASHER
Model 110.296228
Near Geneva, OH 44041
Jason N
Job Details: 09/08/2021
"Cc unit making noise in agitationCustomer stated its also not agitating properly, clothes are getting wrapped around agitator. Ran wash test, noise coming from transmission, confirmed agitator only rotating in one direction. Agitator dogs are in good condition. Unit needs transmission. Customer not repairing, estimate only.; ordrng 1 3360629 (Gearcase) and 1 285744 (Base pad)"
We serviced a
AMANA REFRIGERATOR
Model TR18V1W
Near Madison, OH 44057
Jeff M
Job Details: 09/08/2021
The compressor fan motor failed needs replaced ; ordrng 1 833697 (Motor) and 1 123 (Shipping)
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, OH 44026
Dan H
Job Details: 09/08/2021
"Customer complaint that its taking a while for unit to start heating up , started bake for 350 degrees, burner lit, unit heated up to 350 degrees, burner shut off and did not turn back on, temperature dropped down below 200 degrees, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WB27X25328 (Cntrl) and 1 WB23X5340 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Lakewood, OH 44107
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the door but is not all the time. Took door off and also found unit not leveled properly. Corrected issue. And ran unit with door off. No leaks . Lost off suds. Ask cust how much detergent. She said she fills the dispenser up to the line. Advice to only use 1-2 tablespoons of detergent should be enough. Also running hot water before starting the unit will help dry dishes better. No leaks. Where found at this point. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Atwater, OH 44201
Brian M
Job Details: 09/08/2021
Cc of a leak Ran test cycle watched for leaks Found no leaks At this time Advised to watch
We serviced a
KITCHENAID GRILL
Model KBNU361VSS 0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 09/08/2021
"Customer complaint that burners are not lighting, confirmed, found igniters glowing but weak, unit needs new igniters, igniters are no longer available ; ordrng 3 W10247024 (Igniter)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Perry, OH 44081
Joe O
Job Details: 09/08/2021
"Cc: sounds like a jet, will not balanceFound bearings loud in a hand spin. Ran drain and spin. Found small amount of leaking unit unit. Needs bearing kitCustomer does not want to repair at this time ; used 1 W10435302 (BEARING) from stock"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Willoughby, OH 44094
Corina B
Job Details: 09/08/2021
CC that the unit is not washing. Confirmed. Found service pointer W11531483 to replace the shifter. Replaced the shifter. Opt test ng. shifter is not agitating. Replaced the shifter from t/s opt test ok.; used 2 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
Angel
Job Details: 09/08/2021
Cc that when unit goes into a spin it shakes violently. Verified and found unit not leveled. Leveled unit and ran a rinse and spin with towels and unit was spinning and working as designed. Explained to customer how to spread the clothes around evenly also explained that the max load is 6 to 7 regular bath towels and only 1 to 2 tablespoons of detergent. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAW
Near Chagrin Falls, OH 44022
Dan H
Job Details: 09/08/2021
"Customer complaint that bake element started fire, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/08/2021
Found hinges not functioning correctly try fixing it but bolt broke off ordering parts ; ordrng 1 2314023 (Bushing) and 1 W11500952 (Bushing) and 2 WPW10485980 (Hinge)s and 1 WPW10121046 (Hin) and 2 W11474472 (Screw)s and 3 WP308544 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Cleveland, OH 44102
Gabriel P
Job Details: 09/08/2021
"Found right tracks defective ordering also drip pan is clogg clear and steam,pass ordering track ; ordrng 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ravenna, OH 44266
Brian M
Job Details: 09/08/2021
Cc unit not working properly Found actuator not reading basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Solon, OH 44139
Brian M
Job Details: 09/08/2021
Cc unit takes forever to heat up pots of water Found customers pots to be really thick metal Advised on stainless steel better for heat conducting on glass cook top OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWBH65GWO
Near Solon, OH 44139
Brian M
Job Details: 09/08/2021
Cc UI is messing up Ran diagnostics found no errors ran UI test no issue Ran auto test and calibration OP Test Ok Could not duplicate a issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, OH 44130
David R
Job Details: 09/08/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good. Wrong blade fan was ordered, ordering correct one. Give 24 hrs for unit to cool probably effort use. ; ordrng 1 WP2163777 (Fan blade), used 1 W10896677 (Coupler), 1 W10896676 (Coupler), 1 W11401417 (Coupler), and 1 W10897195 (Coupler) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW
Near Richmond Heights, OH 44143
Corina B
Job Details: 09/08/2021
"CC that the unit is not cooling. Unit was unplugged when arriving. Fans are running. No frost pattern. Checked the compressor 11.52 amps. Compressor is seized. Found the evaporator cover knob is broken. Will need a new compressor, cover and drier. Called MP about warranty. Will need to reach out to spoc ; ordrng 1 W11024683 (Cover) and 1 W11092625 (Compressor) and 2 W10843121 (Drier)s and 3 W10854527 (Cover)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Parma Heights, OH 44130
David R
Job Details: 09/08/2021
"Cc unit was not as cool as it shouldve been, lost 120$ of food. Today customer said husband did adjust temp in FF to lights all lite up. Also advised customer of temp in Freezer section as well. Took temps 33* in FF and -1 in FZ. Unit is good. Running good. Customer calling whirlpool about lost of food. Unit check good as of today. Op test ok."
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Cleveland, OH 44113
Gabriel P
Job Details: 09/08/2021
"Found weak ignitor replace from t/s opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details: 09/08/2021
Timer and legs were replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/08/2021
"Found motor stopping when there is 8 minutes left and it throw a 3e error motor not turning notice is overheating and bearings of motor are loud but part is discontinued no longer available cannot be repair,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Dan H
Job Details: 09/08/2021
"Customer complaint that unit shuts off before clothes are dry, customer has a very small load in drum and started, timer counted down and finished after a few minutes clothes were all tumbling towe"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Bentleyville, OH 44022
Brian M
Job Details: 09/08/2021
"Cc unit not spinning Found error for e42 and e45 Followed tech sheet Advised to replace motor and inverter ; ordrng 1 WH20X27942 (drive motor asm) and 1 WH12X27941 (inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 09/08/2021
Cc that rack was broken. Confirmed the wheels on the rack broke off. Replaced adjusters. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, OH 44145
Gabriel P
Job Details: 09/08/2021
"Found something inside hose preventing from draining clear it out and it correct issue is draining,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Newburgh Heights, OH 44105
David R
Job Details: 09/08/2021
Replaced all 3 lights and icemaker. Icemaker cycled and called for water. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details: 09/08/2021
When arrived cust said that they do not have parts. Will have to reschedule. Ask Dan to give us a call if they cant find parts.; saved tckt
We serviced a
GE REFRIGERATOR
Model PSC25PSWA
Near Westlake, OH 44145
Gabriel P
Job Details: 09/08/2021
"Found drip pan rusted and crack causing water to leak when going into defrost ordering part ; ordrng 1 WR17X11843 (Drain pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Warrensville Heights, OH 44128
Dan H
Job Details: 09/08/2021
"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer says unit should be under warranty, ran entitlement which shows a goods issue date of 1/8/2020 with a extra year from rent-a-center"
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/08/2021
Installed top and grates OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, OH 44134
Corina B
Job Details: 09/08/2021
"Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 09/08/2021
"Customer complaint that unit is not spinning properly, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/08/2021
Control w1179310 received but is used and has a. Burnt wire in terminal could not use Replaced UI and other board Ran test bake on upper and lower oven 350 no errors at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near University Heights, OH 44118
Dan H
Job Details: 09/08/2021
"Customer complaint that ice maker bar fell out, confirmed, reinstalled, op test good"
We serviced a
MAYTAG WASHER
Model LAT9604AAE
Near Parma, OH 44134
David R
Job Details: 09/08/2021
"Cc unit on light not lighting up. Found cracked but was able to put switch back in place to show light on. Giving estimate for repair. Customer only paid SVC. Do not order parts. ; ordrng 1 WP7730P011-60 (Lens), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44106
Marie V
Job Details: 09/08/2021
"Cc that the unit is making a loud noise. Confirmed took unit apart and found motor making the noise. Unit will need new motor and pulley. Cust couldnt pay at this moment she asked to get a bill because her credit card was not with her at the moment; ordrng 1 W11088562 (Motor) and 1 W10700903 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2021
"Back bottom Panel dented from delivery, ordering. Customer on vacation sep 19-26. ; ordrng 1 W10162249 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Brecksville, OH 44141
David R
Job Details: 09/08/2021
"8-2, 8-3, 7-1. Cc unit not starting or getting water. Found error codes, control sending power to motor, motor just humming. Ordering wash pump motor, water valve and float switch ; ordrng 1 W11545764 (Float switch) and 1 W11416362 (Pump motor) and 1 W11410464 (Sensor) and 1 W11434044 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Cleveland, OH 44108
Dan H
Job Details: 09/08/2021
"Customer complaint that tub light is not working and f5 error, unit is just flashing f5, nothing else is working, unit needs new control and lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W11246700 (Cntrl) and 1 W11188327 (Lid lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2021
Installed control and latch Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Marie V
Job Details: 09/08/2021
"Cc that the unit is not heating. Confirmed. Took unit apart, compressor is not getting any voltage. Started to take the control apart and it started running. Check power 244V coming in. Unit will need new control board. Cust couldnt pay at this moment she asked to get a bill because her credit card was not with her at the moment.; ordrng 1 W11239098 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Seven Hills, OH 44131
Marie V
Job Details: 09/08/2021
"Cc that cant get the freezer to 0* and get the fresh food section cold enough for beers, that the ice cream is too hard. Temp was set almost to coldest. Temp on freezer was -3* and 33* on fresh food section. Explain cust that the unit is working good that shanking the freezer setting to low will allow more cold to fresh food section but whatever temp he sets the control it will change both section since freezer sends cold to fresh food section. Op test ok set unit back to recommended and advise cust to put the beers at the back wall witch is the coldest spot on the fresh food section."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Hiram, OH 44234
Brian M
Job Details: 09/08/2021
"Cc unit not cooling Found unit not running Put in diagnostics mode and ran individual test All passed After test unit kicked on Unit seems to be cooling at this time Unit is trimmed into the RV advised If still not cooling it will need to be un installed before next visit Quoted sealed system ; ordrng 1 W10920993 (evaporator) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Cleveland, OH 44109
Marie V
Job Details: 09/08/2021
Cc that the unit is not draining. Confirmed found plug on disposal still on it. Removed and drained unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Eastlake, OH 44095
Dan H
Job Details: 09/08/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Beachwood, OH 44122
Corina B
Job Details: 09/08/2021
"Cust showed pop, sent pic. CC that the doors are hard to open, the ff door hits the wall, rolls out and there is condensation on the freezer. Called t/l replaced the drain tube. Door is not sticking as much. Raised the feet for door to stop from opening. Temp was set at 6 for Fz and 5 for ff. Lowered the temp to 4 and 4.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/08/2021
Customer complaint that when closing left door it pops right door open so I did not find issue with door but did confirm seeing right door popping open when left door close call whirlpool tech line he said is required to close left door first cause the mullion has to go in the pivot to position itself behind right door and it will pop it open its the way is design customer need to close left door first
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details: 09/08/2021
"Cc unit not agitatingRan auto test, all functions normal. Customer stated she thought is wasnt agitating due to the sounds it was making. Had customer start normal clothing load. Showed customer unit is agitating in normal wash cycle. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44128
Manny
Job Details: 09/08/2021
"Cc unit gives error code when washing. Found code F9E1 for long drain. Found one of the wires that goes to the drain pump broken try splicing it, unit will need lower harness drain pump and main control. ; ordrng 1 W11399437 (Drain pump) and 1 W11557935 (Main control) and 1 W11405458 (Lower harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Perry, OH 44081
Joe O
Job Details: 09/08/2021
"Cc: insulation fell out, door not staying open, burnt dishesFound pads broke. Reinstalled insulation. Replaced pads. Found dish had baked on food stuck to it. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Actuator. Everything is technically functioning but the actuator makes a very odd sound when it shifting into agitation re-order the actuator; ordrng 1 W11481722 (Actuator)
We serviced a
KENMORE REFRIGERATOR
Model 2536041261C
Near Madison, OH 44057
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Fan
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HS1
Near Cleveland, OH 44124
Joe O
Job Details: 09/08/2021
"Cc: oven too hot, popping noiseFound offset temp is up 10 degrees. Ran test bake. Found unit averaging 362 degrees. Offset temp back to 0. Popping noise is from unit igniting. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Painesville, OH 44077
Jeff M
Job Details: 09/08/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Mentor, OH 44060
Corina B
Job Details: 09/07/2021
CC that the unit is not draining. Confirmed. Removed the water. Checked the drain pump 15.4 ohms. When running drain pump the propeller did not turn. Replaced the drain pump from surplus t/s. Opt test ok. ; used 1 WPW10276397 (Drain pump) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
Marie V
Job Details: 09/07/2021
"Recovered refrigerant. Replaced compressor, set on a 29 vacc. No change on gages after 10 min. Filled unit with 5.0 OZ of R134a. Pressures good. Started frost pattern on evaporator. Op test ok advise cust to allow unit 24 hours to reach normal temp. Also cycled ice maker and it filled with water."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, OH 44040
Jason N
Job Details: 09/07/2021
Installed upper grille. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44119
Dan H
Job Details: 09/07/2021
"Customer complaint that oven is not heating, ,found igniter weak , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44112
Dan H
Job Details: 09/07/2021
"No answer at door, called customer customer stated that someone would be there in 2 minutes, waited 25 minutes,tagged door; O-emld tckt"