We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2421QS0A
Near Parma, OH 44134
Dan H
Job Details: 05/03/2021
"Installed new vent, op test good"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/03/2021
"Cc that the dryer is making a noise. Started unit, heard metal rubbing. Took panel apart, found side panel a litt to the side rubbing with drum. adjusted issue. Tested unit. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JGRP430WP01
Near Cleveland, OH 44102
Dan H
Job Details: 05/03/2021
"New user interface recieved was broken(see pics), reordering, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10464535 (Ui)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/03/2021
Replaced parts. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/03/2021
Replace all parts and ran calibration and auto test pass
We serviced a
KENMORE DRYER
Model 110.768761
Near Cleveland, OH 44120
Dan H
Job Details: 05/03/2021
"Customer complaint that unit is not starting, confirmed, motor is burning and not spinning, unit needs new motor, customer does not want repair ; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR7665WW0
Near Euclid, OH 44132
Jason N
Job Details: 04/30/2021
"Cc front burner knob stuckConfirmed RF burner valve is seized. Installed new burner valve. Orifice holder for RF burner will need replaced, both burner head screws excessively corroded, both broke off trying to remove. Secured orifice holder to cooktop temporarily with burner head sitting on top. Customer will be able to use until orifice holder can be replaced. ; ordrng 1 WPW10170345 (Orifice holder)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Painesville, OH 44077
Joe O
Job Details: 04/30/2021
"Cc: not startingFound error codes f4e4(l2 low voltage error) f4e3(restricted air flow) f4e1(heater 1 failure or connection error). Found when start is pressed relays click in but unit will not start. Found unit receiving proper power. Fuses check good. Motor circuit checks good. Needs controlCustomer does not want to repair at this time ; ordrng 1 W10827974 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kirtland, OH 44094
Dan H
Job Details: 04/30/2021
"Customer complaint that end capacitor for upper rack broke, end capacitor is not broken, reinstalled, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM0
Near Willoughby Hills, OH 44094
Dan H
Job Details: 04/30/2021
"Customer complaint that lights are always flashing on user interface , confirmed, start button led is constantly flashing, stuck key test shows control is good, unit needs new user interface , customer does not want repair ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 04/30/2021
77* ff and Fz. Found a leak on the ff evap. Repair. Compressor is not turning on. Will need a new compressor. Office to reschedule ; ordrng 1 W11393142 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, OH 44107
Corina B
Job Details: 04/30/2021
42* ff and Fz. 20 vacuum 90 psi. Equalized at 40 psi. Used nitrogen with soap bubbles no leaks. Called t/l Joel unit is non repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 04/30/2021
"Cc that the unit isnt making ice. Unit has good pressure, jump started ice maker and it started going and then it stopped,. Check all connections on it , also verify the door switch. Replaced ice maker from T/S. Still op test ng. Check for power coming to the ice maker had none. Check for power coming out of the main control, none. Unit will need main control. ; ordrng 1 W11043763 (Control), used 1 WPW10300024 (Ice maker) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon, OH 44011
Marie V
Job Details: 04/30/2021
"C that the unit isnt agitating. Impeller was loose. Ran diag found error code of F7E1 basket speed fault. Ran tachometer test, pass. Ran into test , pass everi but the impeller wasnt working properly, when removed found the hole shaft of the gearcase stripped and hub also impeller. Unit will need gearcase , impeller and hub. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Lorain, OH 44053
Gabriel P
Job Details: 04/30/2021
Cc that refrigerator is making a popping sound. Explained to the customer that the sound that hes hearing is when the refrigerant is flowing through the cap tube to the evaporator causing it to make that sound unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 04/30/2021
Installed gear case. Ran test cycle. Unit still making loud noise. Spoke with BJ. Needs motor; ordrng 1 WP661600 (drive motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/30/2021
Sump pump failed control board is sending power needs a new pump; ordrng 1 W11085683 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Grafton, OH 44044
David R
Job Details: 04/30/2021
Gasket ripped. Ordering FF gaskets. ; ordrng 2 W10830162 (Gasket)s
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Grafton, OH 44044
David R
Job Details: 04/30/2021
Replaced part. Cleared error codes. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not filling with enough water and sometimes does not spin out clothes, ran diagnostics found f0e5(off balance) error code, started normal wash cycle, unit filled to normal water level and began agitating, unit spins, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
Cc that the unit makes a loud noise. When arrived unit started making the noise it was coming from damper. Ran step 3 and confirm noise with cust. Unit will need new motor damper. ; ordrng 1 WPW10479155 (Damper)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/30/2021
Cc: over fillingCustomer stated the unit filled to the tub ring. Found error code f0e7(load detected during clean wash cycle. Ran quick wash cycle. Ran delicate cycle. Unit filling and washing. Ran quick test cycle. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
"Cc that after a few load unit stopped spinning. And she tried to run a rinse and spin but nothing. Checked underneath unit and found screw from cam off , also belt came off. I added lock title to the screw and put everything back in place. Ran a drain and spin. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model GD5DHAXVB06
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/30/2021
"Cc that no water is dispensing. Confirmed, when you press the pad no water comes in but you can hear the valve going. Verify that the water was all the way turned on , also tested water lines and blew through to maker sure it wasnt clogged also check the water at the bottom door to see how much water was passing from filter, very low. Tuned main water off and removed line to check pressure.no good. Advice cust to replace saddle valve , couldnt check anything else since water pressure is too low to unit. Cust will fix and if still no changes he will call back"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/30/2021
Cust does not have the POP. Couldnt diagnose unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Jefferson, OH 44047
Jeff M
Job Details: 04/30/2021
The compressor is running theres no heat transfer theres no frost pattern temperature in the freezers 45 temperature in the fridge is 68 needs an evaporator and compressor; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Lorain, OH 44053
Gabriel P
Job Details: 04/30/2021
"Found left door damage not pressing switch took picture ordering ; ordrng 1 W11435353 (Door left), used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Mentor, OH 44060
Jason N
Job Details: 04/30/2021
Replaced outlet thermistor. Ran dryer op test for several minutes. No codes generated. Shutdown properly after a few minutes in auto sense mode. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Kirtland, OH 44094
Brian M
Job Details: 04/30/2021
Cc unit not functioning properly Found lid lock error Ran manual lid lock lock not functioning Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG RANGE
Model MGR4452BDW
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/30/2021
Ignitor failed needs replaced ; ordrng 1 12400035 (Ignitor) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
Cc unit ff door not opening easily Replaced door gasket using customer supplied Id part. Customer stated door is easier to open. Op test good.
We serviced a
WHIRLPOOL WASHER
Model A612
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
Cc unit continually filling with water Customer states unit tub will slowly fill with water. Found hot water dripping into tub from fill tube. Ran quick fill using hot water. Inlet valve on hot side not closing off completely. Unit needs inlet water valve. ; ordrng 1 205613 (Inlet valve assy.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near North Ridgeville, OH 44039
David R
Job Details: 04/30/2021
Replaced part. Showed customer fan spinning and running properly. Op test ok
We serviced a
MAYTAG WASHER
Model MHWE300VF0
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f22(door lock error) and f28(serial communication error ) error codes, harnesses are good, unit needs new door lock and control, control is no longer available ; ordrng 1 W10157481 (Cntrl) and 1 WPW10253483 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Painesville, OH 44077
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
Corina B
Job Details: 04/30/2021
"Replaced the upper, rack, drive box, cover tubes and panel. Started a cycle. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44106
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 0 degrees, fresh food section temperature at 18 degrees, serial number does not match, send a control when job comes back with correct serial number ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Lakewood, OH 44107
Jason N
Job Details: 04/30/2021
"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat. Wash pump not running in cycle. Replaced pump/motor assembly using customer supplied part. Ran diagnostics cycle in entirety to reinitiate heat circuit. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.15919001
Near Euclid, OH 44117
Joe O
Job Details: 04/30/2021
Installed links. Ran test cycle. op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Strongsville, OH 44149
David R
Job Details: 04/30/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/30/2021
Cc leds flashing Found led under icemaker out Replaced leds
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/30/2021
"Cc unit freezer door switch broken Confirmed, replaced using customer supplied pre Is part. Switch operation good. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB3
Near Avon, OH 44011
Gabriel P
Job Details: 04/30/2021
"Cc that refrigerator is not cooling. Verified issue and tested compressor for amps and was reading 15.55amps when starting. Will need new compressor. Gave customer estimate she said she will think about it. ; ordrng 1 5304475102 (Compressor) and 1 5303305677 (Dryer filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/30/2021
Installed sump and control OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44120
Dan H
Job Details: 04/30/2021
"Basement unit is in was flooded, unable to access unit, unit is elevated above the water, advised customer to reschedule when basement is dry; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near University Heights, OH 44118
Dan H
Job Details: 04/30/2021
"Customer complaint that unit runs for 10 seconds and stops, started normal wash cycle, unit filled and began washing, unit is not stopping wash motor is pausing a various points in the cycle, advised customer that they all do this and its normal, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Walton Hills, OH 44146
Dan H
Job Details: 04/30/2021
"Customer complaint that led lights are flashing, found lights flashing because start button was not pressed to start cycle, canceled no lights are flashing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Painesville, OH 44077
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Brian M
Job Details: 04/30/2021
Installed control Ran test bake No issue found OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/30/2021
Replace drain pump ran calibration and explained to customer that if issue persists since it was a intermittent issue that we will need to order the control board. opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/30/2021
Freezer led module was replaced. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/30/2021
The vents on the outside of the house was clogged customer cleaned it a few days ago they ran a cycle tested good I did verify that there is airflow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
Corina B
Job Details: 04/30/2021
CC that the unit is not making ice. Ran diag senor is open. Will need a new ice maker. Office to reschedule. ; ordrng 1 Ice maker
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 04/30/2021
Installed cam and actuatorRan manual test on actuator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/30/2021
"Cc unit freezer door switch broken Confirmed, replaced using customer supplied pre Is part. Switch operation good. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2021
Installed the new part op tested good.
We serviced a
GE DRYER
Model GTD84GCPN0DG
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/30/2021
Cc that dryer heats sometimes and sometimes it doesnt. Verified temperature on unit and was reaching temps to 151 degrees and lowering to 119 degrees and also cycling on and off how it should.working as design
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/30/2021
Cc that sheets were jammed under egitator. Verified and removed sheets and replaced egitator with new one. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details: 04/30/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
AMANA WASHER
Model LWA50AW
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not spinning on any cycle except delicate, unit spun in all cycles, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2021
The unit has a communications error code needs both main control and user interface estimate only; ordrng 1 W11112656 (Ui) and 1 S (S) and 1 W11170706 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near University Heights, OH 44118
Dan H
Job Details: 04/30/2021
"Customer complaint that unit is not working, start normal wash cycle, unit filled and began agitating, advanced timer to spin, unit spins, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Royalton, OH 44133
Corina B
Job Details: 04/30/2021
CC that there is a loud noise when it first starts. Ran diag f2e1 stuck button. Ran a calibration. Found basket leaning towards the back. Leveled the unit. Started a load of towels. Noises are normal. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC25INWH01
Near Solon, OH 44139
Brian M
Job Details: 04/30/2021
Cc unit is leaking Found drain pan to over filled due to water valve leaking Needs valve Customer to find where water shut off is ; ordrng 1 W10247725 (water valve asm)
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Parma, OH 44129
Corina B
Job Details: 04/30/2021
"Replaced the thermal fuse. Checked vent outside, good air flow. Cycling on and off property. Optest ok."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Joe O
Job Details: 04/30/2021
"New ui was not secured in box. Found new ui controls broken, housings for board broken, broken clips sitting inside box. Customer stated there is a fan noise at 350 degrees and it takes an hr to heat to 350. Customer stated the fan noise seems to be coming from the convect fan, and that it is the same noise as before. Checked unit so customer can use unit while waiting on new ui. Found loose connection on control. Reseated connection. Ran test bake to 350. Did not find find any fan noise. Re ordering uiUi out of stock. Office to reschedule ; ordrng 1 W10570025 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Aurora, OH 44202
Brian M
Job Details: 04/30/2021
"Cc unit not powering on Was able to enter diagnostics and found error of f6e2 and f6e3 unit would not go past that point Errors are for miscommunication error needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Chesterland, OH 44026
Joe O
Job Details: 04/30/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/30/2021
"Cc that the unit is leaking. Check SP and verify bellow, bellow was torn in 4 different spots. Replaced bellow and control, tested unit. Op test ok. Brought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Geneva, OH 44041
Jeff M
Job Details: 04/30/2021
The unit has a f6e3 code needs a ui and main control. No eta on parts. Cust will call when the parts have arrived.; ordrng 1 W11209420 (Control) and 1 W11095624 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Ravenna, OH 44266
Brian M
Job Details: 04/30/2021
Cc of fan noise Found ice build up on back wall Found I didnt connect heater all the way Cleared ice and plugged in heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/30/2021
Cc of error will not drain Found chopper broken off inside Installed pump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Strongsville, OH 44136
David R
Job Details: 04/30/2021
"Cc temp is off. Checked and unit was calibrated -10. Let customer know. Reset to normal, tested bake at 350*. Good, cycling. Tested at 400*, cycled. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DRYER
Model 110.87089601
Near Maple Heights, OH 44137
Jason N
Job Details: 04/30/2021
"Cc unit not powering onChecked power in to unit. Good at 245v L1 to L2 and 123 L to N. Drum light turning on, according to tech sheet, main board had power. Checked power in to power cube(inverter board). Power in good at 123v. No power out to console board, should be 5vdc, reading 0v. Unit needs power cube. ; ordrng 1 WP3407228 (Power cube)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 04/30/2021
Cc unit is dead Found miscommunication error Needs UI and control ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/30/2021
Installed base pads. Ran tub fill then spin and drain. Op test good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Avon, OH 44011
Gabriel P
Job Details: 04/30/2021
Control board was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/30/2021
"Replace washer and hinge,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/30/2021
CC that the clothes are not getting washed. Found the shifter out of the cam. Will need a new shifter. Do not have shifter on the t/s. ; ordrng 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/30/2021
"Cc that they have low ice production. Verified cycled the ice maker and it is cycling as designed and ice harvest out as well,Explained to customer ice maker will make 8 cubes of ice every 3 to 4 hours. Opt test ok.no issue found also filter needed to be reset"
We serviced a
GE WASHER
Model GFWR4805F1MC
Near Huntsburg, OH 44046
Brian M
Job Details: 04/30/2021
"Cc unit pausing and not spinning Found service pointer on issue advised to replace harness and control ; ordrng 1 WH12X26034 (washing machine cont) and 1 WH19X25495 (rps module harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRS
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/29/2021
"Customer complaint that door gasket is torn, gasket is sealing, tear is cosmetic, advised customer that replacing door gasket is not necessary at this point"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2021
"Cc: leakingConfirmed water marking on water mat. Customer had load ready to run. Ran normal cycle. Watched whole cycle. Could not duplicate leaking. Spoke with BJ, he stated he has seen where water entering tub ring will flow between tub ring and tub and out onto the floor. Found no moisture between tub ring and tub. Cannot duplicate issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 04/29/2021
"Cc that the unit isnt washing the dishes properly. Started a normal cycle. Unit started running. Found filter loose, corrected, also ran diag no error codes found. When test done. No error codes. Check spray arm found them clogged .Unit drains properly advise cust to run a clean cycle on unit every month to help dishwasher, also to run hot water before starting unit . Unit will need both spray arm I tried to clear out but not good. Cust can install no need to reschedule.; ordrng 1 WPW10340504 (Spray arm) and 1 WPW10340527 (Spray arm)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Avon, OH 44011
Marie V
Job Details: 04/29/2021
"Cc that the unit is taking too long to preheat. Set unit to 350* when unit is preheating, it shuts the flame off and then back up. Tested control is sending correct power. Tested outlet , is also good. Unit will need dsi board and gas valve. ; ordrng 1 WPW10602001 (Gas valve) and 1 W11162730 (Module spark)"
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/29/2021
"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, unit needs new valve, customer does not want repair ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Strongsville, OH 44149
Corina B
Job Details: 04/29/2021
Replaced the oryan board. Recharged the system with 4.5 oz of r134. Optest ok. ; saved tckt
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Eastlake, OH 44095
Corina B
Job Details: 04/29/2021
When pulling unit out. Found an extension cord without a ground on it. Advised cust the unit needs to be on a Dedicated circuit. Plugged unit into a different outlet. Started to work. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brook Park, OH 44142
Marie V
Job Details: 04/29/2021
"Replaced part , tested . Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA32SMHZ02
Near Berea, OH 44017
Marie V
Job Details: 04/29/2021
Cc that the unit will shut off and it wouldnt turn back on unless turned the power off and on to get it to work and it will show straight line on control instead of the temp. Unit has good frost pattern. Try to do some diag to hear all other components working but it didnt worked. When open the door after many times control acted up and showed straight lines and you have to press the pluss button to get unit to work but later on it stopped. Unit will need main control.; ordrng 1 WPW10637328 (Control)
We serviced a
GE RANGE
Model JGB918SEL3SS
Near North Royalton, OH 44133
Dan H
Job Details: 04/29/2021
"Customer complaint that oven shuts off and display shows started bake for 350 degrees, display showed 292 degrees immediately, oven heated to 120 and shut off, oven temperature sensor is reading 1500 ohms at room temperature, unit needs new oven temperature sensor ; ordrng 1 WB20K10015 (Ots), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.867427
Near Brecksville, OH 44141
Gabriel P
Job Details: 04/29/2021
Cc that dryer is not working at all. Verified and dryer was unplugged and the star button needed to be held to start unit dryer is working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Novelty, OH 44072
Brian M
Job Details: 04/29/2021
Cc of noise Found noise coming from blower wheel wheel is stripped out on motor no way of getting it off Needs motor wheel and housing ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 W10888146 (housing) and 1 W10841728 (seal)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1515LW5
Near Independence, OH 44131
Gabriel P
Job Details: 04/29/2021
Cc that unit not cooling. Verified and unit was not properly grounded. Issue was fixed. opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/29/2021
Cc that dryer is not operating. Verified and found that one of the connectors on the motor were loose inserted wire correctly and dryer working as designed. Opt test ok.; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Parma, OH 44129
Gabriel P
Job Details: 04/29/2021
Cc that freezer was not sealing properly. Verified and found that gasket had popped out of place so we clamped it back in and door is sealing as should now also cleaned out all moisture and ice for them. Opt test ok.
We serviced a
GENERAL ELEC DISHWASHER/B-IN
Model GDT580SMF4ES
Near Columbia Station, OH 44028
Corina B
Job Details: 04/29/2021
CC that the unit is leaking from the door. Started a cycle let run for 30 minutes. Could not duplicate the leak did see the trim for the cabinets bent inward. Could be causing the door to not shut properly. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2021
Cc: left rear burner flame goes out when on lowAdjusted valve. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near North Ridgeville, OH 44039
Corina B
Job Details: 04/29/2021
CC that there is a fault code that comes up. Ran diag F3e2 pressure hose. Drain pump does not shut off. Will need a new control. Office will need to schedule ; ordrng 1 W11498802 (Control)
We serviced a
MAYTAG WASHER
Model MVWB750WQ1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/29/2021
I inspected the unit for a week I was unable to find one I did locate the source of the original leak it is coming from their furnace I think? I can visually see a pipe leaking water onto the floor