Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF535SMHB00 Found humidity control off. Turned on and cleaned up condensation. Checked lights and seals. All checks good. Installed grill cover. Op test ok.

Near St Andrews Ln, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 253.7480240E Replaced ferrule. Customer to monitor. Before i arrived customer found leak in water supply line to ice maker. Shut off water to icemaker for the customer. Customer calling maintenance for repair of water supply line. Advised customer not to use plastic

Near N Creek Dr, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning clothes out, ran drain and spin , unit spun very slowly, unit needs new motor; ordrng 1 WPW10192987 (motor-drve)"

Near Commodore Cove W, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Part recieved is not correct part(see pics), part is still out of stock ; ordrng 1 W11035835 (CNTRL )"

Near Grove Ave, Bedford, OH 44146
Chad  P.

Chad P.

WASHER MAYTAG MVWC565FW1 Arrears pulley rubbed on cover. Adjusted. Found hot and cold reversed. Corrected. Op test ok.

Near Reichert Rd, Parma, OH 44130
Robert A.

Robert A.

WASHER GE GTW460ASJ2WW "Found unit empty, drain pump running, checked and cleared pressure hose, ran rinse and spin, op test ok"

Near Kile Rd, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 67 degrees, partial frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new evaporator and filter drier ; ordrng 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Northam Dr, Bedford, OH 44146
Brian B.

Brian B.

WASHER WHIRLPOOL MAV7200AWW "Machine not spinning. Found failed clutch pulley. Brake not releasing. Also, found grease and water leaking through main bearing housing. Customer wants est on replacing clutch only. Will give est. customer does not want to repair. Do not order parts. Paid sc."

Near Wolf Rd, Bay Village, OH 44140
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRT519SZDT02 Found freezer packed causing poor air flow and intakes to ice up. Advised to empty unit and shut it down. Leave doors open for 48 hrs and then resume use as normal. Reduce amount of food placed in the freezer.

Near Glenside Ln, Olmsted Township, OH 44138
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc that lights are turning off at random and power must be reset to get them to come back on. Pulled unit and checks main board and power supply board. Compression fitting on water valve started leaking. Tightened fitting and installed a stress relief. Leak stopped. Let unit start comp with all lights on. No power drop. Needs led power supply replaced. ; ordrng 1 W10830288 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Partridge Dr, Valley View, OH 44125
Brian M.

Brian M.

RANGE JENN-AIR JMC1150WS00 Cc no heat Found low side wires to transformer fried Needs transformer and wires Wires no longer available for order Unit left unplugged Customer does not want to repair Paid svc

Near Villa Grande Dr, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Refrigerator no cool, unplugged unit. Plugged back in. Compressor kicked on and started running. Frozen control.Icemaker getting power to it but will not cycle on its own.Customer to wait and see if icemaker kicks back on before ordering one.DO NOT ORDER PART.; ordrng 1 W10882923 (icemaker 92.80), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kendal Ct E, Amherst, OH 44001
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found power to ice maker but ice maker will not cycle on its own. Ordering ice maker.; ordrng 1 WPW10300025 (mold-ice)

Near Baldwin Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food evaporator was frozen up. Defrosted and replaced thermistor with one from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock

Near Belvidere Ave, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fresh food evaporator was frosted over again. Found that thermistor was installed incorrectly. Replaced thermistor from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock

Near W 204th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

REFRIGERATOR GE PFE28RSHHSS "Customer showed a video of noise coming from fresh food compartment. Icemaker is not advancing. Office to order ice maker, fresh food evaporator fan, and updated software. Put mitigation mat under refrigerator.; ordrng 1 WR30X25766 (icemaker asm) and 1 WR60X26866 (EVAPORATOR FAN ) and 1 WR98R882802 (refer sum ver 8828.0)"

Near Haverford Pl, Avon, OH 44011
David R.

David R.

WASHER AMANA NTW4516FW2 Replaced suspension and gear case. Op test ok.

Near Ashland Ave, Lorain, OH 44053
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW4800XQ2 "Found GEARCASE leaking oil and getting into shifter. Needs GEARCASE and shifter replaced. Cust will be replacing the unit. Office to not order parts unless contacted. ; ordrng 1 W11255272 (GEARCASE 245.58) and 1 WPW10006355 (SHIFTER, 57.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hillsdale Rd, Brecksville, OH 44141
Chad  P.

Chad P.

MICROWAVE JENN-AIR JMW2430DS01 New door broken. Need to reorder. 10141 village ln. ship parts to this address. ; ordrng 1 W10798378 (DOOR GLASS)

Near Brecksville, OH 44141
Paul P.

Paul P.

DISHWASHER GE GDT545PSJ2SS "Tested door to dishwasher, found bottom cover and assembly had pulled out, blocking door from opening all the way. Reset bottom cover, door now opening properly. Set down mitigation mat."

Near Arliss Dr, Lakewood, OH 44107
Dan H.

Dan H.

ES5FHAXSB00 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 5 degrees, Found air damper broken and freezer section temperature control slide stuck in closed position unit needs new air diffuser; ordrng 1 WPW10151374 (diffuser)"

Near Throckley Ave, Cleveland, OH 44128
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5540SQ0 CC that the timer stays on 40 mins and does not advance. Will need a new timer. Called SM to order part. ; ordrng 1 WP8578909 (timer)

Near Baintree Rd, University Heights, OH 44118
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 "CC that it’s making a loud noise. Ran diag F7E1 – BASKET SPEED FAULT, ran a auto test. Basket will not go into a spin. Will need a hub. Called Sm to order part; ordrng 1 W10528947 (drive hub kit 2616), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rockhaven Rd, Newbury Township, OH 44065
Brian B.

Brian B.

WASHER WHIRLPOOL WFW7590FW0 "Found new tub damaged. Customer said shipping co. Just threw box off truck and left it in the middle of his driveway. Called SM, will order new tub. In the meantime, customer will call whirl for new machine. Advised customer to call us if they replace machine.; ordrng 1 WPW10737541 (TUB)"

Near Brookcrest Pl, Avon Lake, OH 44012
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KUDS35FXSS8 While taking out dishwasher i put a hole in the fill assy. Need to order Reschedule per customer request. They wont be home all week next week ; ordrng 1 W10878507 (hose-fill)

Near Alder Ct, Mentor, OH 44060
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Unit around 55 in ff section and 25 in freezer. Loud buzzing noise from. Compressor. Comp drawing over two amps. Needs compressor replaced. This is oilless. Cfc tech with lokring kit only. Should be ra. Or dh. Big job. 3 job count. ; ordrng 1 W10903340 (COMPRESSOR KIT)

Near Hetzel Dr, Parma, OH 44134
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Found diffuser knocking loudly. Needs replaced. . ; ordrng 1 W11164593 (DIFFUSER)

Near Sheldon Rd, Brook Park, OH 44142
Chad  P.

Chad P.

RANGE MAYTAG MGR8674AW0 "Found intermittent ignition on fr burner and bake burner. Needs cap, burner and screws for cook top burner and ignitor for bake ignitor. ; ordrng 2 WP3368921 (SCREW)s and 1 WPW10183374 (CAP) and 1 WPW10324262 (IGNITOR) and 1 WPW10406878 (BURNER)"

Near Elmdale Rd, University Heights, OH 44118
Jeff M.

Jeff M.

RANGE FRIGIDAIRE I was only able to do half the conversion he does not have propane hooked up and no service couldn’t load the sd app so I forgot pics. He will call us back to finish the just the over has to ajusted with the gas on ; saved tckt

Near OH-534, Geneva, OH 44041
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDT03FTSS0 "Found lots of glass shards in sump of unit. Chopper blade was critically damaged. Office to order chopper. Put mitigation mat under dishwasher.; ordrng 1 W10083957V (chopper), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cliff Dr, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that drawer track fell off and drawers broke deli drawer, found track and deli drawer lid broken, unit needs new track and lid; ordrng 1 W10827015 (LID) and 1 WPW10326469 (rail-centr)"

Near South St, Chardon, OH 44024
Corina B.

Corina B.

DRYER MAYTAG MGDB835DW4 Cust showed pop, sent pic. CC that the lint light comes on during the cycle and the top get hot. Ran diag F4E3 Restricted Airflow, checked outside barely any airflow. Cust has a long run. Advised cust to have vent wizard and come out to reroute the vent. Optest ok.

Near Millwood Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WALL OVEN WHIRLPOOL KEBS207SBL04 CC that the top of cakes burn and the middle is uncooked. Preheated both oven at 350* for 30 minutes took temp. 350* at the top and 350* at the bottom. Working as designed. Optest ok

Near S Roundhead Dr, Solon, OH 44139
Corina B.

Corina B.

WASHER GE GTW680BSJ3WS Updated the software. Optest ok.

Near Watercrest Ave, Maple Heights, OH 44137
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH32519FW1 Replaced the magnetron. Optest ok.

Near Meadowbrook Blvd, University Heights, OH 44118
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Fresh food compartment is not reaching temperature that is set by customer. Customer has medication that has medication that needs refracted but not frozen. All thermistors are testing ok. Office to order thermistor kit and control board. Put mitigation mat under refrigerator.; ordrng 1 W10316760 (thermistor) and 1 W11035841 (cntrl-elec)

Near Beau Ct, Parma, OH 44129
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FSS00 CC that the ice maker is not making and water is leaking. Found the ff evap covered in ice and frost. Service pointer W11033419B to replace the control and evap cover. Ran test 128 6.00. Called SM to order parts. ; ordrng 1 W11167902 (EVAP COVER) and 1 W11169516 (CONTROL)

Near Lander Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BW0 Customer complaint that left front burner is not lighting, left front burner lights right up, tested several times, unit is operating as designed

Near Dalewood Ave, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER MAYTAG MGDX655DW1 CC that there is a grinding noise when running the dryer. Found the one glides is broken. Will need a new glide. Called SM to order part. ; ordrng 1 279441 (bearing ring)

Near Montauk Ave, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 CC that the ice maker is not making ice. Ran test 56 e2 lost home position. Ran test 59 and 57, failed both test. Ran test 45 unit filled. Will need a new ice maker. Called Sm to order part.; ordrng 1 W11188383 (ICEMAKER)

Near Montridge Ct, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Customer had complaints of missing parts and not sealing. All parts are in unit and all doors are sealing ok. No issues with unit.

Near Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS13 CC that the ff fluctuates in temp. Found the ff at the coldest setting. Will need a thermostat. Called SM to order part; ordrng 1 WP2198202 (thermostat 8340), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Marra Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW92HEFC0 Found boot drain holes restricted. Removed boot and cleaned and flushed drain holes. Op test ok.

Near Basswood Cir, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE LFHT2117LW8 The wires to the ice maker are not long enough to plug unit in. Took pic. Called SM to do research on ice maker. ; ordrng 1 241798224 (ice maker)

Near Eastwood Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL AFI2538AES Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 W10583817 (icemaker)

Near Winchell Rd, Shaker Heights, OH 44122
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW5590DSQ0 Installed dogs. Op test ok.

Near Elm St, Olmsted Falls, OH 44138
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW5000DW1 Installed parts listed and put core on truck for return. Op test ok.

Near Root Rd, North Ridgeville, OH 44039
Chad  P.

Chad P.

WASHER MAYTAG MVWC555DW0 Found basket sensor shorted. Replaced. Op test ok. Cust only had 250.00 for repair. Tech said that was okay. ; used 1 W10913953 (ACTUATOR) from stock

Near E 101st St, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer complaint that unit is not making ice, found fill tube frozen , unit needs new fill valve; ordrng 1 WPW10279909 (valve-inlt)

Near Park E Dr, Beachwood, OH 44122
Jeff M.

Jeff M.

DRYER HOTPOINT HTDX100GMWW Installed new part unit op tested good

Near Karen Isle Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW2 Installed new part unit op tested good

Near Ormiston Ave, Euclid, OH 44119
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW5000DW1 Found unit dead with load in it. Plugged unit in and control arched. Unplugged unit. Found pump shorted and took out control. Also, latch broken to gain access to clothing. Needs latch, control, and pump replaced. ; ordrng 1 W10838613 (LATCH) and 1 W10876600 (PUMP) and 1 W11116590 (CONTROL)

Near Cambridge Rd, Cleveland Heights, OH 44121
Chad  P.

Chad P.

RANGE WHIRLPOOL WEG730H0DS0 Found unit stored several faults for cooling fan fault. Ran bake. Unit faulted. Needs cooling fan replaced. Unable to locate t.s. Need to order. ; ordrng 1 W11107275 (FAN)

Near Washington Blvd, University Heights, OH 44118
Chad  P.

Chad P.

REFRIGERATOR JENN-AIR JS42PPFXDA Only one switch ordered. Need to reorder switch. Cooling as gone back to normal. ; ordrng 1 67001368 (switch- li)

Near Lake Charles Dr, Independence, OH 44131
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SDZ0 Again explain to the customer the cabinet is expanded from all the water exposure that the wood his had. With the dishwasher removed the door operates just fine

Near Euclid Ave, Cleveland, OH 44112
Chad  P.

Chad P.

DISHWASHER WHIRLPOOL WDP370PAHB0 Found drain hose will not stop passing water through the pressure relief. Needs drain hose assy replaced. ; ordrng 1 W10842407 (HOSE ASSY)

Near Lincolnshire Blvd, Strongsville, OH 44149
Jeff M.

Jeff M.

COOK TOP KITCHENAID KCGD500GSS00 Installed new part unit op tested good.

Near Amber Wood Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1100AWW5 Installed new part unit op tested good

Near Shamrock Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8540BW Installed new part unit op tested good

Near Riverdale Dr, Eastlake, OH 44095
Chad  P.

Chad P.

RANGE WHIRLPOOL n/a Gave Cust a cwow. She said a new unit is being delivered and the ll was supposed to cancel. Tech said he would note it and if service is needed to contact the office back. ; saved tckt

Near Gilmer Ln, Richmond Heights, OH 44143
Arthur V.

Arthur V.

DRYER ROPER RGD4440SQ0 Found gas coils open. Replaced with truck stock. Op test good ; used 1 279834 (COIL) from stock

Near Broad St, Conneaut, OH 44030
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL KSF26C4XYY03 Tested door U.I. And ice maker operations. User interface sending proper voltage to controls. Tested ice maker, advances with door open and switch engaged. Was not advancing when door closed. Per pointer W10687894, installed shim WP2177331. Set down mitigation mat.; used 1 WP2177331 (DOOR SPACER) from stock

Near Glencairn Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

WASHER GE GUD27ESSMWW Checked over unit, no signs of a leak, water still in tub, no water or power in area, op test ok

Near N Market Pl Dr, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 The main control is not vary responsive. And the drain is seized. The unit needs a new min control and drain pump ; ordrng 1 W10582043 (cntrl-elec) and 1 WPW10276397 (DRAIN )

Near London Rd, Cleveland, OH 44110
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8500DC1 Ran diognostics, 9-1 long drain, found drain pump just humming, replaced, op test ok; used 1 W10876600 (PUMP-WATER121.74) from stock

Near Nita Ln, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 Cc not enough water, ran diognostics, no codes, ran test 51, good, ran test 52, started deep water wash, unit working as designed, op test okCust not happy with wate leveles

Near Kelly Ln, Streetsboro, OH 44241
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE530C0EW0 The cust was out of town and the parts sat outside in the rain reorder parts; ordrng 1 W11122542 (CONTROL ) and 1 WPW10181986 (SENSOR )

Near Bellflower Rd, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Customer stated they had to unplugg it yesterday but they had water bottles in it and determined there is nothing wrong with the unit and would like it checked off job

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

DRYER ROPER RED4440VQ1 I checked all the fuses they tested good I check the heating element tested good I tested the wire white-red from the start switch to the light blue on the thermal fuse which loops through the centrifugal switch that tested good everything is pointing to a bad timer. And the unit is getting 240vac. I called ab and got a ok to continue with the repair ; ordrng 1 WPW10185972 (TIMER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Chagrin Dr, Mentor-on-the-Lake, OH 44060
Corey L.

Corey L.

ICE MAKER KITCHENAID KUIC18NNXS2 Customer complaint barely any ice is being made so it was turned off, customer just turned unit on she said as I was walking to the door, unit did it’s 5 min flush, temped at 40, customer has a mini fridge butting up against this unit that runs really hot about 110 degrees, also house has no ac, room temp is 83, this unit will produce less ice dependent on room and water temps, customer says they will move fridge then allow ice maker 24 hours to make ice

Near Lake Rd, Lakewood, OH 44107
Robert A.

Robert A.

DRYER MAYTAG MDE6400AYW Found 1baffle off, tab broken, needs baffleCust to let us know; ordrng 1 WP33001755 (BAFFLE2795) and 2 WP33002973 (SCREW446)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Shannon Pl, Aurora, OH 44202
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4800XQ0 Replaced parts listed, op test good

Near Mayview Ave, Cleveland, OH 44109
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE504DSS0 When tech arrived, machine had been running for 30 minutes. No leaks under machine. Checked filter, filter clogged up. Advised customer that clogged filter can cause back pressure on pump and cause a leak. All functions normal, no leaks on machine. Placed water mat sent pic.

Near Murray Ridge Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW75HEFW0 Replaced main control. All tested ok. Put mitigation mat under washer.

Near Pondside Dr, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 Ran diognostics, shifter fault, checked connection, good, found cap broken, needs cap and shifter; ordrng 1 W10913953 (SHOFTER) and 1 W11158831 (CAP)

Near OH-14, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

DRYER MAYTAG MGD5500FW0 Look at Brian pvr

Near Leeward Ct, Avon Lake, OH 44012
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHB0 Ran diognostics, 4-3 motor not running, checked connections, good, motor recieving power, needs sump; ordrng 1 W11025157 (SUMP ASM17299), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Trenton Pl, Ravenna, OH 44266
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT108FZDW02 Did not use board, original working properly. Replaced door switch, tested operation, all working properly. Did not set down mitigation mat, no water running to refrigerator.

Near Garden Valley Ave, Cleveland, OH 44104
Paul P.

Paul P.

WASHER WHIRLPOOL MVWC400XW0 Tested washer, found F7E5, shifter fault. Inspected washer at belt and motor connections, found gear case starting to leak/miss shifts. Washer will need new gear case and basket lid is damaged.

Near Halsted Ln, Avon, OH 44011
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1030XTXS3 Customer complaint heater not working, found only 6 ohms at element, element failed, quoted for repair; ordrng 1 W10518394 (heater 43.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Bradley Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint ff section still too warm, confirmed ff section temped at 58, found air return for ff section blocked with ice, cleared, op test good

Near Brecksville Rd, Independence, OH 44131
Corey L.

Corey L.

DISHWASHER KENMORE 665.13183K802 Customer complaint dishwasher is not washing, confirmed found wash motor just humming during operation, unit needs new wash motor assembly, WPW10056430, customer called and to confirm coverage, and spoke with tech, reviewed totals and customer requested a buy out, so no repair at this time

Near Woodruff Ln, Newbury Township, OH 44065
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Inlet valves are not opening when voltage is sent. Office to order both valves. Put mitigation mat under refrigerator.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Brian B.

Brian B.

DRYER MAYTAG MGD5500FW0 Machine not heating. Replaced burner assembly and also found stop flow connector on gas line .. bought new gas line from lowes and installed without stop flow. Ran test cycle. Op test ok.

Near Leeward Ct, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

DRYER MAYTAG MED9600SQ0 Idler puller and bracket are damaged. Lint screen is torn. Office to order bracket and screen.; ordrng 1 W10120998 (screen) and 1 W10837240 (bracket)

Near Nagel Rd, Avon, OH 44011
Brian B.

Brian B.

REFRIGERATOR AMANA BBI20TE Machine is 22 yrs old. Found compressor not starting. Used tester to run compressor. Still won’t start. Would need new compressor. Will give est. customer does not want to repair. Do not order parts.

Near Summit Ave, Lakewood, OH 44107
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTM404ESS1 Replaced pump assembly. Ran test cycle. Op test ok. Placed customer tray under machine . No water mat.

Near Fitzroy St, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Last visit we were here we replace cover evap and thermistor evap duel still building ice around evap causing to not cool fresh food section,temp was 50 and 48 degrees,found evap frost up ice,found service pointer to replace the board ordering board ; ordrng 1 W11169516 (CNTRL )

Near Aldrich Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 Cc condensation magnet door flapper customer had the humidity off explain to her to leave it on at all time and explain what is the cause of happening if she didn’t,opt test ok leave water mat

Near Bounty Way, Avon Lake, OH 44012
Arthur V.

Arthur V.

RANGE FRIGIDAIRE PLES389ECE Replaced left front potentiometer. Op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Charmar Dr, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR AMANA MFI2067AES Part sent was a core return, was defective, could not enter programming or diagnostics. Saved board sent, re installed original board. Set down mitigation mat.; ordrng 1 W10890094 (cntrl-elec)

Near W 220th St, Fairview Park, OH 44126
Brian M.

Brian M.

WINE COOLER WHIRLPOOL WUW55X24DS Cc that unit is loud Replaced rear exhaust fan Part was supplied by whirlpool direct OP TEST OK

Near Botanica Ln, Pepper Pike, OH 44124
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGW1 Cc of control not working Ran multiple test Unit fills washes and drains as normal OP TEST OK Building management to contact office regarding pop or service call payment

Near Maplegrove Rd, South Euclid, OH 44121
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Machine at room temp. Compressor not starting . Ohmed out windings. Windings are intact. Hooked up test box to start compressor. Not starting, will need new compressor. Office to order. Will also order a dye filter as filter that comes with compressor is not . Allow 3 hrs for return visit.; ordrng 1 WPW10143759 (DYE FILTER) and 1 WPW10507886 (COMPRESSOR )

Near Maile Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRSC503ESS00 Cc of water leaking Found blockage in water drain line for fresh food Removed drain cleared blockage Reinstalled cleaned up water OP TEST OK

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FRT18L4JW Cc that unit not staying cool Freezer -2 ff 44 Unit is packed full of stuff Found plastic bag covering vent hole Compressor and fan are running Evap nicely covered in frost Unit is working as intended Advised on filling freezer to allow proper air flow

Near Forestgrove Rd, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed doors OP TEST OK

Near Highland Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Cc makes ice when it wants to,ran diagnostics test 3 fans testing,ice maker fan did not turn on, test 56 no error code on icemaker,ran test 57 ,56,45 harvest pass ice maker little noiser,ordering ice fan; ordrng 1 W10845639 (ICE FAN 119.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Electric Blvd, Avon Lake, OH 44012
Arthur V.

Arthur V.

RANGE WHIRLPOOL WEE760H0DS0 Found issue is with bake element power to element but it never gets red hot only warm. Needs bake element. Customer complaint about rapid preheat is that it takes 12-15 mins to preheat up to 350 which is normal. Customer believes that it should not be called rapid. Also temp setting was on c not f .; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Traymore Ct, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDTM354DSS4 After replacing adjusters found unit catching on left side. Needs both track assy and new dishrack ; ordrng 1 W10728863 (dishrack) and 1 W11259785 (TRACK LEFT ) and 1 W11259786 (TRACK RIGHT SIDE )

Near S Meadow Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR CROSLEY WCV20/CE0 Upon arrival unit unplugged. Plugged in. Unit started to cool. Advised cust to let cycle and to call back if it quits cooling again. When looking up parts use WCV20F.

Near Mechanicsville Rd, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU900PWKB0 Cc that unit will not run Found unit able to fill but will not wash or drain Motor getting proper voltage Timer not advancing and button switch hard to make selection Also latch to soap dispenser broken Needs motor,timer and button switch 3 parts not available for order ; ordrng 1 303918 (tool) and 1 676413 (latch det.disp) and 1 8269369 (switch,pushbutton 8) and 1 95080 (o-ring whirlpool) and 1 W10428167 (pump&motor) and 1 WP8535371 (timer)

Near Sandalwood Dr, Gates Mills, OH 44040
Robert A.

Robert A.

DISHWASHER MAYTAG MDBH969AWS3 Installed sump and valve, ran test cycle, op test ok

Near Carlton Dr, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Cc too cold in ff area, found set at 4, 3 is recomended, checked and reset t stat placement per pointer, set temp to 3, door seals good, cust to watch

Near Elmhurst Ct, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Cc frz light not working, found switch stuck in, corrected, op test ok

Near Ridgecrest Dr, Kent, OH 44240
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 Found no power coming to UI. Check power connection to unit, 120v. Took off control panel. UI connection to control found disconnected. Connected back together. Ran service mode. Functional. Ran normal wash and drain. Op test ok

Near Greenview Ct, Wellington, OH 44090
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB865GW0 Cc dont spin or rinse goes to wash sensing wash,sensing,ran diagnostics error F7E5 shifter faulty ask me to check connections there was voltage goin into it but was not shifting ordering new,leave water mat ; ordrng 1 W10754448 (clutch)

Near Oakhill Blvd, Lorain, OH 44053
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Freezer light not working, removed ice from switch, corrected problem. Ice forming on food. No air gaps from seal. Went into test mode and switched defrost mode to a standard defrost every 8 hours. Op test ok.

Near Saratoga Trail, Strongsville, OH 44136
Arthur V.

Arthur V.

DISHWASHER/B-IN WHIRLPOOL WDT730PAHZ0 Found unit motor not starting. Needs motor sump assy. W11085683; ordrng 1 W11085683 (MOTOR SUMO ASSEMBLY )

Near E Union Rd, Dorset, OH 44032
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDI02FRSS1 Customer complaint that unit is not working, no response from buttons on user interface , found bimetal open, jumped out , user interface lit, installed new bi metal, op test good ; used 1 W10258275 (BIMETAL) from stock

Near Jackson Dr, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

WASHER MAYTAG MHWE500VP00 When cleaning out air baffle i broke the end off and need to order at our expense. ; ordrng 1 WP8181731 (trap)

Near Jefferson Point, Roaming Shores, OH 44084
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9200SQ0 Could not correct button issue. The parts needed are not available. While diagnosing issue, I damaged control board to dryer. Office to order control.; ordrng 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Washington Way, Westlake, OH 44145
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX655DW1 Replaced motor and capacitor. Ran calibration cycle. All tested ok. Put mitigation mat under washer.

Near Redhill Dr, Lorain, OH 44052
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Replaced gas valve and timer. All tested ok.

Near Lake Ave, Elyria, OH 44035
Robert A.

Robert A.

REFRIGERATOR MAYTAG MSB27C2XAM00 Found damper making noise, needs damper; ordrng 1 W11164593 (DAMPER)

Near E Riddle Ave, Ravenna, OH 44266
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Couldn’t find leak. Advised to keep an eye on unit. All tested ok. Put mitigation mat under refrigerator.

Near Lake of the Falls Blvd, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Could not find issue of leak. Advised to watch. Put mitigation mat under refrigerator.

Near Bishop Pl, Berea, OH 44017
Dan H.

Dan H.

WASHER MAYTAG MVWC416FW0 Installed new agitator, op test good

Near Fairmount Rd, Novelty, OH 44072
David R.

David R.

WASHER WHIRLPOOL WTW8040DW4 Put into service mode. F0E5, off balance load, cleared. Ran service diagnostics, passed. When agitating, grinding noise on counter clockwise motion. Order agitator. ; ordrng 1 W10775188 (washplate)

Near E Lake Dr, LaGrange, OH 44050
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBSN602ESS01 Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees freezer section temperature at 5 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed

Near Moss Glenn Trail, Newbury Township, OH 44065
Dan H.

Dan H.

DRYER WHIRLPOOL WED9050XW1 Customer complaint that drum is not turning, found belt snapped, unit needs new belt, installed new belt, op test good ; used 1 341241 (BELT 15.40) from stock

Near Manhattan Pkwy, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Fresh food Evap cover covered by wall of built up ice, minimal air flow to food. Will need to be steamed out. Ordering harness with thermistor. Labor covered S16360; ordrng 1 W11033168 (harns-wire 54.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near River Birch Run, Brecksville, OH 44141
Corina B.

Corina B.

OVEN/M/W CONVECT GE PVM1790SR1SS CC that the unit does not heat. Started unit does not heat. The diode does not have deflection. Capacitor is shorted. Will need a magnetron, capacitor and diode. Cust does not want to repair

Near Berkeley Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Customer complaint that unit was not making ice, ice bin full when tech arrived, ice maker started cycle on its own, ice maker ejected ice and filled, unit is operating as designed

Near Tiffin Ct, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FPHB2899LF6 Cc that water not making Found water reservoir line frozen Cleared ice Ran water test OP TEST OK Paid on other ticket

Near Alexander Rd, Painesville, OH 44077
Corey L.

Corey L.

FREEZER WHIRLPOOL WZC3122DW01 Customer complaint of a vibration noise randomly, when tech arrived no noises heard, then compressor kicked on, found start device not fully inserted into compressor and rattling against cover, corrected, op test good

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Brian M.

Brian M.

DRYER MAYTAG MGDB725BW0 Cc of long dry times Removed duct from dryer Ran test cycle normal operating temps and times OP TEST OK Found restriction in venting going to the outside of house Advised customer to have it cleaned and normal dry times will return

Near Gaitside Trail, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found fresh food evap frozen over. W11087438; ordrng 1 W11087438 (FAN MOTOR WITH THERMISTER )

Near Red Oak Ln, Rock Creek, OH 44084
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF736SDAW10 Per service pointer, office to order control kit. Ice buildup at bottom of ice bin, at ice maker inlet seal, and water leak down door. Did not set down mitigation mat, part on order to repair ice build up. Ice maker control next to bin is set to off, will need to be turned on after control is replaced.; ordrng 1 W10861423 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ashland Dr, Brook Park, OH 44142
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc that unit will not start Found start button intermittently working and timer not advancing Needs timer and start button Customer wants to install ; ordrng 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)

Near E 45th St, Ashtabula, OH 44004
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 Installed cord, op test okOfr 2500001924

Near Nicholas Way, Kent, OH 44240
Chad  P.

Chad P.

RANGE WHIRLPOOL WFE550S0HV0 Installed fan. Op test ok.

Near Bayberry Cir, North Ridgeville, OH 44039
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Replaced power cord. Op test good

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW1 The unit was not spinning correctly. The drain hose was on the floor. Op tested good

Near Wyncote Rd, South Euclid, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc unit not cold enough Found fridge at 36Freezer at -2 Unit operating normal temps OP TEST OK

Near Foxglove Ln, Broadview Heights, OH 44147
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Approx 5 yrs old. CC that I/m not making ice. Checked temps, 5 frz, 39 ff , 12 ice box, normal.. 120v to I/m, unit continuously cycling, but no voltage out to valve. Will need new Icemaker. Will give est.; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Seaward Way, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FZEM00 CC that the unit is not cooling. Checked the compressor, good. The fans in the evap and the condenser are running. Checked the evap, no frost pattern. Will need a filter.

Near Hessler Rd, Cleveland, OH 44106
Brian B.

Brian B.

WASHER MAYTAG MVWX655DW1 Verified pop, sent pic. CC that machine stops in main wash cycle. Ran diag, no fill long fill code. Found no cold water to machine. Painters had accidentally shut cold water off upstream from washer.. Cleared code. Ran manual test and tested hot and cold water, both now working. Ran calibration and auto test. Op test ok.

Near Lauderdale Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT720PADM2 Took front cover off and cycled unit. No leaks. Unit ran 30 min no leaks. Left leak mat. Could not duplicate issue. Checked service matters no pointers Customer does have a water softener and recently changed soap. Advised about unit over soaping.

Near Boughner Rd, Rock Creek, OH 44084
Jeff M.

Jeff M.

DRYER MAYTAG MEDB835DW3 The unit has sockin in the fan op tested good

Near Morningside Ave, Ashtabula, OH 44004
Robert A.

Robert A.

WASHER AMANA NTW4516FW2 Installed valve, op test ok

Near Bayberry Ln, Garrettsville, OH 44231
Robert A.

Robert A.

OTR MICROWAVE WHIRLPOOL WMH53520CE4 Found door switches warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Wayne Rd, Mantua, OH 44255
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFF2258VEB6 CC that the unit is not making ice. Cycled im, cycled. No water. Cust has a saddle valve, I opened and closed the valve. Cycled the im. Filled with water. Advised cust to replace the saddle valve with an inline valve. Optest ok.

Near Marvin Ave, Cleveland, OH 44109
Macaulay G.

Macaulay G.

WASHER GE GTW460ASJ4WW Replaced shifter and speed sensor. All tested ok. Put mitigation mat under washer.

Near Carol Ln, Elyria, OH 44035
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM1 Replaced UI and Control. Ran through normal wash, drained. Op test ok

Near Gifford Rd, Oberlin, OH 44074
Brian M.

Brian M.

DRYER WHIRLPOOL WED8000DW2 Cc of high squeaking sound Found idler pulley not spinning Replaced using kit provided OP TEST OK

Near Malibu Dr, Parma, OH 44130
Brian B.

Brian B.

WASHER MAYTAG MVWB880BW0 CC that machine is leaking at left front corner. Ran co test cycle. Found water leaking out from under tub ring. Removed, cleaned and sealed tub ring with silicone sealant. Ran test cycle. No leaks.. op test ok.

Near Scottsmour Ct, Avon, OH 44011
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD8000BW0 Replaced lint screen, fixed thermostat, thermal cutoff, blower pulley, blower, and belt. All tested ok. Flame is being pulled and burning properly.

Near Mechanic St, Grafton, OH 44044
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator

Near Dogwood Ln, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWC425BW1 Found gearcase leaking. Needs gearcase and actuator. Est= 79.95 sc. 180.00 labor. 18.99 shipping. 1-w11035747 @ 242.58. And 1-w10913953@ 58.14. Total est = 620.24. Customer does not want repaired

Near Sandgate Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAB02 Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees , freezer section temperature at 70 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied power to compressor , compressor started, frost pattern improved, unit needs new start device, installed new start device from truck stock surplus(DO NOT RESTOCK PLEASE); used 1 8201786 (STARTER 40.00) from stock

Near Aurora Hudson Rd, Aurora, OH 44202
Chad  P.

Chad P.

DRYER MAYTAG MEDX500XW0 Ran unit on timed dry high heat. Heat cycled and temps check good. Removed venting at wall. Small blockage. Cleared. Unable to locate vent exit to outside. Advised if issues continue a vent cleaning company will need to clean the venting out.

Near Mendelssohn Dr, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Cc of no cool. Found unit unlplugged Plugged unit in removed back wall frost pattern showed Evap fan running At this time unit is functioning correctly Advised to let run for 48 hrs

Near List Ln, Parma, OH 44130
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG320M0BW1 Ran unit on bake. Advised heat escape is normal as door is vented. Op test ok.

Near Navona Lane, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR GE PSCS3RGXGFSS Customer complaint that ice maker jams and ice maker clumps in dispenser and it dispenses crushed when customer wants cubed ice, ice maker is making ice, dispenser switches from crushed to cubed and back, solenoid is working, auger is working, no damage to ice bin, no clumping in chute observed, unable to duplicate the problem, unit is operating as designed

Near Easton Way W, Mentor, OH 44060
Robert A.

Robert A.

DISHWASHER GE DDT595SMJ0ES Ran diognostics, heater fault, ohmed heater cir from control, open, found tco open, reset, tested heater, op test ok

Near Shadowbrook Cir, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS315SNHW00 Temp on fridge was correctly explain customer how temp change as you go down fresh food section 39 degrees freezer was 5 degrees,,also explain to customer to keep fluid away from vent it cause it to ice

Near Falcon Crest Ave, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR KENMORE 106.8562982 Replaced the thermostat. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Tiffin Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

FREEZER WHIRLPOOL WRT311FZDW01 Store complain freezer gasket not sticking,show lowes Rtm that was sealing right and sticking by opening another fridge freezer door of same kind,found no sign of air leaks but I still steam gasket,opt test ok

Near Center Rd, Avon, OH 44011
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW0 Ran diognostics, sensor fault. Replaced. Ran recal, op test ok; used 1 W10913953 (ACTUATOR) from stock

Near W Oak St, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL n/a No model/serial number available. Sticker scratched away.Ran temp. Freezer -3F and FF top shelf 60F and bottom shelves 50F. Took off Evap cover, good frost pattern. Air damper/diffuser seems to not be blowing out cold air from freezer. Removed air damper cover, ice blocking up, removed ice. Air damper turns and functioning normally. Advised customer 24-48 hours until back to normal operations. Advised customer to find m/s or call kitchen aid

Near Reamer Pl, Oberlin, OH 44074
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer complaint of frost build up in freezer section , all door gaskets are sealing, no frost in freezer section today, unable to duplicate the problem, unit is operating as designed

Near Connecticut Colony Cir, Mentor, OH 44060
Robert A.

Robert A.

WASHER WHIRLPOOL MVWC360AW0 Ran diognostics, shifter fault, replaced, ran recal cycle, op test ok; used 1 WPW10006355 (ACTUATOR) from stock

Near Tudor Ln, Kent, OH 44240
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 Replaced bulbs. Put mitigation mat under refrigerator.

Near Donna Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced rail and light switch. Tested ok. Put mitigation mat under refrigerator.

Near Reeds Court Trail, Westlake, OH 44145
Chad  P.

Chad P.

SXS REFRIGERATOR WHIRLPOOL WRS325FDAM02 Found drain line heater failed. Cleared line and ice. Installed heater extension op test ok.

Near Stearns Rd, North Olmsted, OH 44070
Dan H.

Dan H.

RANGE WHIRLPOOL WFG515S0EB1 Customer complaint that left front burner , found crack in ignitor, installed new ignitor from truck stock surplus, op test good ; used 1 W11194809 (IGNITOR ) from stock

Near Liberty St, Painesville, OH 44077
Brian M.

Brian M.

WASHER GE GTW680BSJWS Cc that unit will not spin Ran diagnostics found error 18 and 16 drain issue Ran manual test no issues draining or spinning OP TEST OK

Near Theota Ave, Parma, OH 44129
Dan H.

Dan H.

WASHER WHIRLPOOL WFW85HEFW1 Customer complaint that unit is not washing clothes or filling with water, ran diagnostics found f8e1( long/no fill) and f3e1( water system error), error codes, ran test cycle, unit completed test cycle, started normal wash cycles, unit is not filling , valve is recieving 120vac , found supply valve handle broken at valve so that valve looked open, opened valve unit filled, advised customer to have a plumber replace handle, op test good

Near Glenhill Dr, Beachwood, OH 44122
Paul P.

Paul P.

WASHER KENMORE 110.238121 Checked washer, found the lid spacer interfering with activation of lid switch due to new design lid switch. Adjusted spacer. Service call only. Set down mitigation mat.

Near Bay Landing Dr, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW3 Cust showed pop, sent pic. CC that the unit is leaking. Checked the water valve, no leaks. Ran a normal load filled, no leaks. Ran a drain and spin, no leaks. Leveled the washer. Could not Optest ok.

Near Tuxedo Ave, Parma, OH 44134
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 Customer complaint of error code, ran diagnostics found f3e1(water level system error) and f5e2(door lock error) error codes, ran test cycle, unit completed test cycle, ran normal wash cycle, unit filled to normal level and began washing, unable to duplicate the problem, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , advised customer run a clean cycle,

Near Pebble Beach Cove, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR GE PFS22SISBSS Could not find an issue with the machine all temperatures tested good

Near Oakridge Dr, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezer door when shut conforms tightly to cabinet, no air gaps. Op test ok.

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS Customer complaint that Oven is not heating, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITER) from stock

Near Opalocka Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8540BW1 Found motor rotor grinding on stator. Lg amount of mud covering rotor. Needs bearing,stator,rotor,rps sensor Est= 89.95 sc. 18.99 shipping. 1-w10435302@106.00. And 1- wpw10419333@191.95. And 1- 280146@200.05. And1- wpw10178988.@ 32.36. 180.00 labor. Total est = 876.65. Customer does not want repaired

Near Martin Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU930PWSQ0 Cc of unit not draining Found water line connected to sink kinked Removed kink and ran multiple fill and drains OP TEST OK

Near S Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Replaced both main bd and user interface bd. Op test good

Near US-6, Rome, OH 44085
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL KSSC42FKS00 Found good frost pattern on evap,also found drain clogged with ice,and all vent from fridge steam out every thing,check thermal evap it had continuity 15.22 explain customer of what it could of cause this issue also found green beans near drain it could of been a cause to be clog with ice

Near Legends Row, Avon Lake, OH 44012
Brian M.

Brian M.

DRYER WHIRLPOOL WED4800BQ1 Cc of long dry times Found lint trap packed full Cleared lint out of housing OP TEST OK

Near Chestnut Hills Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Reclaimed refrigerant and installed new compressor and uv dye drier that came with compressor. Pulled vacuum on unit for 15 minutes and held for additional 15 minutes. Charged with 4.27 ounces of R134a. All tested ok.

Near Moore Rd, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT108FZDW02 Replaced the parts listed. Brought the core back for return. No water to unit. Optest ok.

Near E 105th St, Cleveland, OH 44106
Jeff M.

Jeff M.

DRYER WHIRLPOOL LGR7646AND The dryer was shoved against the wall. The vent was putting pressure against the outer dryer wall against the fan blower wheel causing a grinding noise unit tested good

Near Cambridge Dr, Bedford, OH 44146
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRB322DMBB Found chatter from water line not being attached to mounting strap on back of refrigerator. Mounted water line correctly to strap. Refrigerator is operating properly. Set down mitigation mat.

Near Mallard Cove, Avon, OH 44011
Chad  P.

Chad P.

DISHWASHER KITCHENAID KDTE104ESS4 No stored fault codes. Ran service test mode. No faults. Wiring all checks good. Heater is working. Advised on using headed dry and to use as normal. If issues return to please contact lowes back for service.

Near Westminster Dr, Strongsville, OH 44149
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW8540FW1 Unit getting a f5e2 error door lock error. Put into diagnostics door opening and locking each and every time. Cust complaint of no hot water in normal is because the manufacturer makes the normal cycle as the most economical therfore it regulates water temp no matter what the selection. Unit op tset good. Working as designed.

Near Mentor Ave, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Customer complaint fridge not cooling and there is a clump of ice on the fridge ceiling and display has not worked since installed a few weeks ago, confirmed ff evap is on ff ceiling and is frozen solid, cleared ice and adjusted thermistor, fans working, op test good

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8500DC4 Cc when he uses casual,towels,mixed,delicates,bulky/sheets,and other cycles and it won’t dry but time dry is working,ran diagnostics F4E3 restricted air,F2E1 stuck key,F4E4 L2 line voltage 50 v,cord wiring was installed incorrectly by installers it could cause to throw error codes they put ground with neutral and neutral on ground,not getting 240v customer has flex foil hook on explain that is a fire hazard,and that it needs semi regit metal ,fix wiring correctly It gave me 240v delete all error codes,opt test ok ,machine functioning correctly now

Near Hope Ct, Elyria, OH 44035
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4616FW2 Ran entitlement purchase was 12-12-17 from Lowe’s they will fix pop over in morning Cc of no start Plugged unit in Reset control Ran auto test and calibration OP TEST OK

Near Elmdale Rd, Brook Park, OH 44142
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 Ran entitlement pd 3-15-18 Cc of no drain Found blockage in tub Removed blockage OP TEST OK

Near Royalton Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF300EBL00 Found unit not defrosting. Fan motor has been running a long time against the ice build up and evap fan motor and blade need to also be replaced. Customer to turn off on Sunday for Monday appointment so unit is completly defrosted. ; ordrng 1 W10902214 (THERMISTER) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)

Near Auburn Rd, Chardon, OH 44024
Arthur V.

Arthur V.

BOTTOM FREEZER WHIRLPOOL WRV986FDEM01 Found water collecting under crisper drawers. Talked to RA. Unit needs cover assy evap fan motor and cover gasket extra time. Reschedule at customer request ; ordrng 1 W10465948 (GASKET) and 1 W11087438 (FAN MOTOR ) and 1 W11188493 (COVER)

Near Spring Run Blvd, Painesville, OH 44077
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL JSD2789HES Found unit not making ice. Cycled I.m. Completed cycle but did not call for water. Pulled unit. All solenoids check good. Reversed water disp and I.m. Valves. Water was able to be sent to icemaker. Returned valves to normal position. Cycled I.m. Again. No power from I.m. To solenoid. Needs I.m. Replaced. ; ordrng 1 D7824706Q (ice maker)

Near Shadow Creek Dr, Westlake, OH 44145
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD4815EW2 Customer complaint unit would not stay running unless she held in the start switch Found relay on start switch faulty. Order switch ; ordrng 1 WPW10117655 (relay-pts)

Near Eddy Rd, Willoughby Hills, OH 44094
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL G21XEFMWQ02 Ice maker not advancing. Replaced ice maker from truck stock. Found valve is also not opening. Office to order valve. Put mitigation mat under refrigerator.; ordrng 1 WP2188808 (valve-inlt), used 1 4317943 (ICEMAKER), and 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Delmont Ave, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2568AES The unit is still not cooling the temp in the freezer is holding 25 and the fridge is 45. Are used a blacklight I could not find any Freon leaks. Compressor is pulling one amp solid and has heat transfer. Unit needs a temp sensor and main control; ordrng 1 12002355 (thermistor kit) and 1 W10890094 (CONTROL )

Near N Ridge Rd W, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDZ0 Found grinding on motor,pull motor check didn’t found anything loose ,grinding sound coming from inside motor ordering new ,leave water mat ; ordrng 1 W10815709 (motor-pump) and 1 WPW10538166 (grommet)

Near Naples Dr, Elyria, OH 44035
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 Unit in total no cool. Checked all over no die. Comp not loud. All indications that the ff evap is leaking and will need to be replaced. Gave est to Cust. They will be thinking on the repair. Office to not order parts unless contacted. Cfc tech only. Big job. 3 job count if repaired. ; ordrng 1 W10917531 (EVAP, 183.86) and 1 WPW10143759 (17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sturbridge Dr, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Since I replace the thermal evap and still happening same issue,ordering a board,and the insulation panel I had to steam out ice from evap,also found led light flicking on freezer ordering lights,and a drawer when fridge was delivered to home store told customer they replace it and never did drawer was crack spoke to senior tech dan harkins request me to order the board ; ordrng 1 W10876365 (light) and 1 W11098695 (fan-scroll) and 1 W11226500 (MAIN LIGHT ) and 1 WPW10542037 (pan-snack) and 1 WPW10743957 (cntrl-elec)

Near Huntington Woods Pkwy, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 CC that Icemaker only made about 10 cubes in a week. Checked temps, 5 frz, 0 icebox and 34 ff. Ran diag, step 56, Icemaker error codes. E5 code, bad I/m thermister. Will need new Icemaker. Office to order part..; ordrng 1 WPW10764668 (ICEMAKER )

Near Sorrento Ln, Avon Lake, OH 44012

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