Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX500XW2 "Found console buttons defective and not responding also latch was broken,and found error codes f1e1 main control fault ,and f5e2 lid lock fault gave estimate on parts needed customer will not repair"

Near Greenwich Ave, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 Installed UI and control Ran test cycle OP Test Ok

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit water dispense is slowCustomer stated he changed filter approx 4 weeks ago. Confirmed low psi water dispense. Removed filter from housing, good pressure at filter head. Reinserted filter and retested, dispense psi much improved, customer states it’s normal now. Advised customer to monitor. If this issue should return in the near future, pre Id filter housing (WPW10121138)."

Near Kneale Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc: not working, runs for a couple mins then shuts offRan test cycle. Found screw in mounting plate hitting ui, pushing out on the door. Advised the customer to contact the contractor re mount the unit. Has a gouge on the ui. Found a dent in the door panel and is bowing out. Needs ui and door panelDoor panel shows out of stock. Office to reschedule; ordrng 1 W11165143 (panel) and 1 W11165145 (console)"

Near Hurlingham Rd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Cc light in freezer not working. Found that there was still ice build up in FZ light switch. Cleared all the ice, good. Tested and showed customer. Op test ok"

Near Story Rd, Fairview Park, OH 44126
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Cc unit making a buzzing noise Customer stated unit making a buzzing noise intermittently. She recorded noise, sounds like a slight vibration from rear of unit. Checked compressor mounting, copper lines for interference, everything checks good. Could not duplicate noise through diagnostics tests of evap fan, condenser fan and compressor. Unit is working as designed."

Near Cutters Creek Dr, South Euclid, OH 44121
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW3 "Checked error codes. Found 0. Checked on manual hot water is working. Ran calibration and auto test, pass. Explain cust where to change the temp on unit. They just didn’t know how to operate the unit. Top pics pop. Is under 1 year manufacturing warranty"

Near Center Ridge Rd, North Ridgeville, OH 44039
Joe O.

Joe O.

DISHWASHER MAYTAG MDBH945AWS Installed heating element kit. Ran test cycle. Op test ok

Near Reeves Rd, Willoughby, OH 44094
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF760SADM2 "Cc unit not filling with waterCust states it’s either not filling with water or not washing, detergent tabs are laying in the bottom at the end of the cycle. Ran diagnostics, found codes 6-2 for valve electrical problem and 6-4 open float switch. Found both wires on fill valve chewed open. Repaired wiring to fill valve. Ran op test, unit filling with water but wash motor not running. Checked wires and power to wash motor, good voltage at 121v. Unit needs wash motor. Customer not repairing at this time, estimate only."

Near Corydon Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DISHWASHER GE GDT580SSF6SS "Cc: not draining, leakingFound no stored error codes. found drain hose is not plugged up. Drain pump just humming. Needs drain pump.; ordrng 1 WD19X25180 (DRAIN PUMP KIT9415), used 1 SHIPPING (shipping and handling) from stock"

Near Harcourt Dr, Cleveland Heights, OH 44106
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4800BQ1 "Cc unit fabric softener not dispensing correctly.Found dispenser cup with a lot of dried fabric softener residue inside. Cleaned out cup w/hot water. Reinstalled cap. Ran auto test on unit, op test good."

Near Bartlett Ave, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc: frosting/icing up in freezerFound all gaskets sealing. Drain is clear. Found ice chute sealing. Found damper excessively loud. Could not locate air leak. Needs damperDamper shows damper is out of stock. Office to reschedule; ordrng 1 W11164593 (diffuser)

Near E 236th St, Euclid, OH 44123
David R.

David R.

DISHWASHER WHIRLPOOL WDF590SAJW0 Replaced parts. Tested. Good. Op test ok

Near W 224th St, Fairview Park, OH 44126
Corina B.

Corina B.

DISHWASHER MAYTAG MDBH979AWW3 "CC that the start button does not work. Found the start button dead. No silver migration on the cable. Will need a new ui. ; ordrng 1 W10811156 (Ui), used 1 Shipping from stock"

Near Lake Ave, Lakewood, OH 44107
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFG00 "Cc unit top hinge holes need looked atCustomer stated he tried to flip doors around and the top hole plugs broke off. Confirmed hole plugs broke. Extracted plugs stubs, holes are ok. Noticed gap in top of ff door gasket. Left side of mullion is pushed in past cabinet leaving gap approx. 4 inches. Called wp techline, Adrian, center mullion is non serviceable, unit is unrepairable. Advised customer WP will be contacting them for next steps."

Near Hawthorne Farms, Gates Mills, OH 44040
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM1 "Cc unit not working. UI not lighting up, except for cancel drain button. Brown and silver migration on ribbon. Calling techline for S code. Ordering part; ordrng 1 W10811169 (panel-cntl )"

Near Silsby Rd, Cleveland, OH 44111
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFSS2615TPO Cc: leaking from freezerFound drain tube plugged up. Cleared drain tube. Op test ok

Near W Jackson St, Painesville, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced console, op test no good, ordering main board, leaving old board with customer until new part is installed; ordrng 1 W11322903 (cntrl-elec)"

Near W 48th St, Cleveland, OH 44144
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4800XQ4 The actuator failed installed new part unit tested good ; used 1 WPW10006355 (ACTUATOR) from stock

Near Fairmont St, Conneaut, OH 44030
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the unit stops in mid cycle. Ran diag F5E1 – LID SWITCH FAULT, F7E1 – BASKET SPEED FAULT, F7E6 – MOTOR FAULT. Ran a manual lid lock, good spin and agitate good. Unit unlocked the lid before stopping the tub. Will need a main control ; ordrng 1 W11116590 (Control), used 1 Shipping from stock"

Near Olivewood Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER WHIRLPOOL NED4655EW1 CC that the unit does not start. found the motor is seized due to a flood. Will need a new motor and harness. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WPW10450286 (Harness)

Near Lincoln Ave, Cleveland, OH 44128
Jeff M.

Jeff M.

DRYER GE GTDP220GF4WW "The front and rear bearings are failing needs replaced; ordrng 1 WE03X20570 (dryer top bearing) and 1 WE1M462 (SLEEVE ) and 1 WE3M51 (dryer bearing slide) and 1 WE3M52 (dryer green bearing), used 1 SHIPPING (shipping and handling) from stock"

Near N Ridge Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG750H0HZ0 Checked voltage going from control to igniter it only showed 51 volts. We unplug unit check voltage going spark board when preheat it turn on but loose voltage will need a control whirlpool send authorization for coverage ordering parts need make sure I get the right control ; ordrng 1 W11205353 (cntrl-elec)

Near Edgehurst Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB765FC0 I tested the power cord it tested good it on doubt correctly I ended up installing the parts Because the cord tested correctly end to end. I endedup replacing the power cord. Power to the unit tested good needs new controls; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)

Near Conneaut Lake Rd, Adamsville, PA 16110
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc top drawer in FZ is stuck and won’t come out halfway, bin cracked. If FF bin isn’t covered, call customer and see about them paying. FZ bin is cracked, customer was trying to get drawer from being stuck. Problem with the rails on upper bracket, stuck halfway. Ordering bracket and bins; ordrng 1 W10850332 (bracket) and 1 W10850332 (bracket RIGHT) and 1 W10858273 (bin) and 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr)"

Near Covington Pl, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SDE3 "CC that the unit is not washing or runs great the dishes. Ran diag F7e1 no heat. Ran a calibration. Unit running as designed. Cust said the pod stays at the bottom of the tub. Will need a pump and motor.; ordrng 1 WPW10591570 (Pump and motor), used 1 Shipping from stock"

Near E 186th St, Cleveland, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Heating element has continuity on 200 ohms scale . Ran diag step 6 showed that the thermostat is open. Ordering parts. Cust will put part himself. ; ordrng 1 W11224591 (motor-evap), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Pearl St, North Ridgeville, OH 44039
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 There was a guitar string wrapped around the motor which damaged the windings.; ordrng 1 279827 (motor!dryer)

Near Harbor St, Conneaut, OH 44030
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH75021HV0 "Cc not heating. Had a power failure and then nothing is heating and loud noise. Loud noise is coming from transformer. Went through tech sheet, interlocks are good. Checked mag, windings do not check in spec of where they are suppose to be, cap resistance is good, no resistance on diode. Will need cap, mag, diode and transformer. do not order parts ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (diode) and 1 W11371718 (TRANSFORMER), used 1 SHIPPING (shipping and handling) from stock"

Near W 210th St, Fairview Park, OH 44126
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI0FSAXVB06 "Cc front display not working properly Found main supply board failing and unit keeps turning itself on and off Needs main power supply board Customer wants to install due to scheduling out till next Thursday ; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc top drawer in FZ is stuck and won’t come out halfway, bin cracked. If FF bin isn’t covered, call customer and see about them paying. FZ bin is cracked, customer was trying to get drawer from being stuck. Problem with the rails on upper bracket, stuck halfway. Ordering bracket and bins; ordrng 1 W10850332 (bracket) and 1 W10850332 (bracket RIGHT) and 1 W10858273 (bin) and 1 W10858802 (bin-freezr) and 1 WPW10493169 (bin-freezr)"

Near Covington Pl, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed led module and drawer face. Deli board not functioning. Found deli board is receiving proper power. Needs deli board.; ordrng 1 WPW10732682 (cover)

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 CC that the ff section is not cooling. Ff 57* Fz 5*. Found the ff evap blocked with ice. Service pointer ; ordrng 1 W11395558 (Evap cover) and 1 W11114721 (Control)

Near Graystone Dr, Westlake, OH 44145
Corina B.

Corina B.

RANGE WHIRLPOOL PER5505BAT "CC that the burner put a hole threw the burner and pot. Checked the switch open. Will need a new switch, burner and receptacle. ; ordrng 1 12001676 (Receptacle) and 1 WP7403P239-60 (Switch) and 1 WP12001560 (Element), used 1 Shipping from stock"

Near N Doovys St, Avon, OH 44011
Joe O.

Joe O.

WASHER MAYTAG WTW5520SQ0 "Cc: leaking under unitFound unit leaking from hole in drain hose. Needs drain hose; ordrng 1 WPW10096921 (hose3014), used 1 SHIPPING (shipping and handling) from stock"

Near Scottsdale Blvd, Shaker Heights, OH 44122
David R.

David R.

WASHER MAYTAG MVWB765FW0 "Replaced part. Tried diagnostics the first time, did spin but not fully like how it should. led techline. Mark, gave symptoms, unit will agitate but on spin agitator will move slowly and basket will not spin. Heineken said sounds like the scanner nut is not working correctly with engaging and the basket spinning. ordrng 1 W10909670 (nut-spaner)"

Near Forest View Dr, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOC75EC0HS01 Cc that the unit does not chimes. Found error code F6E0 Oven user interface - lost communication. Ordering parts. ; ordrng 1 W11428561 (CONSOLE )

Near Park Pl, Avon Lake, OH 44012
Corina B.

Corina B.

DRYER WHIRLPOOL WED85HEFW2 "CC that the unit will not turn on. Found the terminal block damage. The cord is melted. Will need a new terminal block and cord. Cust is going to install parts; ordrng 1 WP3397659 (Terminal block) and 1 PT500L (Cord), used 1 Shipping from stock"

Near S Ridge Dr, Avon, OH 44011
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Cc unit tones not workingTried turning tones function back on via touchpad, no change. Unplugged unit for 30 seconds, plugged back in, still no change. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"

Near Wildwood Ln, Cleveland, OH 44119
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDI01ILBL6 Customer only got pump in no water valve Need to re order valve Installed pump ; ordrng 1 WP8531669 (valve-inlt)

Near Som Center Rd, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced door. Handle is too short. Screws where handle goes are switched up on the newer door. Ordering door handle from top doors, will fit. ; ordrng 1 W10899551 (handle)"

Near Byron Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 I installed the new lock it did not work. It does the same thing you press start after a few seconds everything starts flashing. Needs the a new control ; ordrng 1 WPW10192965 (cntrl-elec)

Near Severn Ln, Wickliffe, OH 44092
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KUDE20IXSS8 Replace parts. Op test ok

Near Quarry Lakes Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF305ESS00 CC that the unit is not cooling. Ff 40* Fz 20*. Checked the evap ball of ice at the right hand. Checked the compressor and drier joints no leak. Checked the pressure 10” vacuum. Equalized at 30” on the high and low side. Added Freon. Called t/l Dave, unit is non repairable.

Near E Shoreland Ave, Rocky River, OH 44116
Joe O.

Joe O.

RANGE GE JGSP28BEK4BB Cc: customer getting high levels of carbon monoxideRan test bake to 350. Let unit cycle. Could not duplicate issue. Op test ok

Near Becket Rd, Cleveland, OH 44120
Corina B.

Corina B.

RANGE KITCHENAID KGRS505XSS04 Replaced the valve. Optest ok; used 1 Shipping from stock

Near Brahms Dr, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER MAYTAG WDT730PAHZ0 "The model number did not match, called the office. Unit is a whirlpool not a Maytag. CC that the unit is not draining. Checked drain pump, clear. Drain pump is running. Optest ok."

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GR2FHMXVY01 The rear drain in the freezer was frozen I steamed the drain clean unit tested good

Near Lake Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Pcust is using more ice then what the unit can make op tested good

Near Elizabeth Dr, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer customer water leaking, found heavily condensation on both vertical and horizontal mullions, heaters operating during test cycle, found frz drawer difficult to open and close needs pushed all the way in order to be shut, ordering both frz drawer brackets and slides; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)"

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

RANGE WHIRLPOOL RF365BXPW Cc burners are damaged Found all 4 burners breaking down and damaged Needs all 4 burners Customer to install ; ordrng 2 WP660533 (elmnt-surf)s and 1 WP660532 (elmnt-surf)

Near Hampton Cir, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replace valve opt test ok

Near Maplewood Cir, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 Replace parts . Ran calibration and auto test. Pass. Op test ok

Near Cordova Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Found freezer gasket with water inside. Cleared all out. Checked for any air gaps, there was none. Found that the drain hose is clogged and that’s why the gasket had water. Cleared the hose. Couldn’t pull unit out because is very tight to the top cabinet. Explain customer that if there’s any future fix on unit that needs to be fix so we can pull unit"

Near Mulberry Ln, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER WHIRLPOOL WFW9400SW04 Cc unit loud when spinning Found tub bearing to be going found play in tub and when spinning you can hear the bearing Needs front and rear tub Est only ; ordrng 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer)

Near Greentree Ln, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Took picture of POP. Cc that the ice maker is not working. Found error code E5 Ice maker thermistor is bad. Cycle the ice maker but there’s no water going to it. Found the line frozen. Used steamer. Also advice cust to lower the top racks until the can fit a gallon of milk. Because there’s no good air flow and the water lines at the top will freeze. Op test ok

Near Jaycox Rd, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR KITCHENAID KSCS25INBL00 "Cc no ice. Checked Icemaker, no ice inside. Ice Dispenser is working. Water dispenser is working properly. Checked valves, good. Line is clear going up to Icemaker. Voltage is good. Icemaker not cycling on its own. Flipper broke when taking out Icemaker. Ordering Icemaker, other parts, no charge; ordrng 1 2198597 (icemaker assy) and 1 WP2198633 (flipper) and 1 WP2198635 (spring), used 1 SHIPPING (shipping and handling) from stock"

Near Squirrel Run Dr, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a screw that holds on slide rails interference rail to shut door on left another technician found same issue with same screwand he try a different screw but wouldn’t close Call tech line Spoke to brian he said try a different screw explain him we try and we don’t carry any other screw so it can not be repairable

Near Russell Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Did not need control. Door was not properly adjusted and was not correctly on hinge, causing door to not touch light switch. Customer wanted unit legs adjusted. Found left rubber foot missing. Found hinge bracket holding in wires are bent and cut some wires underneath coming from cabinet, can see drag marks on floor. Called techline Rich, got everything documented, was about to get file number and phone call dropped signal, called back. Non-repairable, Whirlpool to contact customer on next steps; O-emld tckt"

Near Woodhawk Dr, Strongsville, OH 44136
Corina B.

Corina B.

DRYER AMANA NEC3120FW CC that there is a noise. Turned unit on let run for 10 minutes. Could not duplicate the noise. Optest ok

Near Carlyle Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Replace ice maker. Steamed all ice on bottom of unit and drain hose cleared out the drain hose. Op test ok

Near Northland Ave, Lakewood, OH 44107
Corey L.

Corey L.

WASHER GE GUD27ESSJ0WW "Customer complaint washer still not working, confirmed unit starts to agitate and spin for only 1-3 seconds before stopping and less are blinking, found speed sensor failed, customer does not want repair at this time, do not order WL49X20360; saved tckt"

Near Chagrin Blvd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE515S0EW0 "Found error code F9E0 Miswired house Miswired range. Found L1 on terminal block it’s blown. Replaced parts from t/s. Preheat oven to 350*, pass. Also cook top check good. Op test ok; used 1 PT400 (4 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount), and 1 W11416847 (TERM BLOCK KIT - RANGE) from stock"

Near Orchard Way, Westlake, OH 44145
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB8959SFZ4 The right and left upper rails have failed both upper rails need to be replaced customer tried calling Home Depot to look up the info they cannot find the extended warranty I told them once they have the information with their warranty have their warranty set up the appointment with us ; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near OH-193, Kingsville, OH 44048
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc unit not making iceCustomer stated she cleaned the freezer out over the weekend, and now it’s making ice. Found freezer door switch sticking, making intermittent contact, freezer light will sometimes not come on. Replaced using misc truck stock(W11396033). Light and ice maker harvest op test good."

Near Courtland Dr, Willoughby, OH 44094
Corey L.

Corey L.

WASHER AMANA NFW7200TW "Replaced strike, op test good"

Near Battery Park Blvd, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc not cooling, worked for 3 days and slowly lost temp. 65* in unit. Put watt meter on. Low wattage 37-45 and low amps .40. Talk to Brian, indication of leak, low refrigerant. First step To put filter dryer on and if other leaks are seen then order as necessary. Ordering evap, use if needed only. Three hour job count. ** Lockring Tech ; ordrng 1 W11368877 (EVAP) and 2 WPW10143759 (dryer)s"

Near Crocker Landing, Columbia Station, OH 44028
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint door pops open every time using and sometimes just shutting the door, confirmed bite on latch is weak, replaced with ts latch, op test good; used 1 279570 (LATCH) from stock"

Near Rogers Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit stopped cooling he reset power and now it’s cooling but there is no lights no power to deli board and will not dispense water Reset power found symptoms matching what customer stated Found control not getting proper voltage from power supply to run other components Recommend to replace control and HV power board ; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10624574 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Wilkes Rd, Atwater, OH 44201
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL JFC2089HPF "Cc unit not making enough iceCustomer stated he changed the water filter and ice production seemed to improve. Ice container 3/4 full at this time. Ice maker harvested ice right before I looked at unit. Ran ice maker diagnostics, ice maker indexed and filled with water. Ice maker is working normally at this time."

Near Lakeshore Blvd, Bratenahl, OH 44108
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Replaced Icemaker. Customer did not buy filter. Let them know that it does need replaced, customer is getting today and installing themselves. Put Icemaker is, diagnostics test 120, went through, working correctly, gave “PA” all steps passed. Went to test 97, water fill door Icemaker. Water is coming out, not as much as it should be. Let customer know to replace filter and if sometimes comes up after, we will be back out. As for now, Icemaker working correctly. Op test ok"

Near Douglas Dr, North Olmsted, OH 44070
Jason N.

Jason N.

WASHER MAYTAG MVWB865GW0 "Cc unit not filling enough and pipes making noiseCustomer stated it doesn’t seem to fill with enough water. Ran auto test and quick cycle with towels w/deep fill option on. Water level normal, advised customer this option will give them the most water. Cust used to old machine that fills up tub. Pipes banging due to water hammer, advised to have plumber install water hammer arrestors to reduce noise. Unit is working as designed, op test good."

Near Emerson Rd, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GSC25C4EYW02 "Cc unit filter housing won’t shutFound filter housing door not latching. Replaced filter housing using customer supplied pre Is part. Reinserted filter, closed door. Tested water dispense. Op test good."

Near Acacia Park Dr, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc: not dispensing ice, interior lights outFound freezer led module burner out. Pulled led module, when pulling module out the connector for the led pulled off the cabinet wires. Called whirlpool tech line spoke with brian he stated the module kit splices into the existing wiring. Needs module kit; ordrng 1 W10695459 (module)"

Near , CT
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 I re lvl the unit op tested good

Near Kile Rd, Chardon, OH 44024
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WZC3115DW01 Installed new part unit tested the same The lower panel of the lid is designed to be separated and replaced the lid is held in with 32 plastic tabs the issue the customer is having what is the gap on the corners.the unit is functioning as designed there is no frost inside the unit and has been plugged in for more than a week sitting in the garage explain to the customer if there was any issue with the way that the lid worked it would be completely covered in frost on the inside there was no frost on the inside of the machine the unit is operating as designed

Near Kathleen Dr, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW2 Replaced the agitator. Ran a calibration. Ran a drain and spin. Optest ok.

Near E 33rd St, Cleveland, OH 44115
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW Hot and cold lines were reversed

Near Mentor Ave, MENTOR ON THE, OH 44060
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Cc unit buzzing and not heatingRan heat test, unit buzzing loudly, unit drawing 5.8a. Unit did not heat water. Unit needs magnetron. Customer not repairing at this time, estimate only."

Near Bristol Ct, Lyndhurst, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice made but water won’t dispense, confirmed ice in bin but very thin, water in line to dispenser not making it, bullet piercing valve opened, water line to dispenser clear of obstructions, replaced water valve, op test no good, found water supply pressure from home weak, advised to contact an plumber and install ball style valve"

Near Alber Ave, Parma, OH 44129
Corey L.

Corey L.

DRYER CROSLEY CED126SXQ1 "Customer complaint dryer didn’t stop when finished, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, using auto cycle will give you extended dry times if airflow is restricted, unable to duplicate the problem unit is operating as designed"

Near Longfellow Dr, Berea, OH 44017
David R.

David R.

REFRIGERATOR GE GTS16DTHJRWW Cc of noise. Found wire up against fan/blades vibration. Took cover off and corrected and made sure everything else was tight. Good. Op test ok

Near Curtis Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 Cc produce drawer will not come off shelf Found design to be different on drawer rails and needed to be removed differently Installed drawer on new shelf OP Test Ok

Near Crows Nest Cove, Aurora, OH 44202
Jason N.

Jason N.

FREEZER FRIGIDAIRE FKFH21F7HW0 "Cc unit leakingFound small puddle sitting in front of unit coming from underneath. Checked drain hose and drain tray. No leaks. Found stream underneath unit coming from drippy water pipe on wall next to unit, rolling underneath unit due to floor slant. Advised customer to contact plumber."

Near Gates Mills Blvd, Gates Mills, OH 44040
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 call tech line again he told me to start pulling moving and bending the condenser around to try to get it to stop vibrating for the most part I got to stop vibrating I also added a lot of gasket foam material between like cardboard’s and brackets and condensers and unit tested good as I left

Near Rivers Edge Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc unit is bowed in on left side and has several scratches also top right door has discoloration Found fridge not sitting flush to counter when and found several scratches on left side as well, it’s hard to tell but upper portion of right door is 2 different colors like it’s missing a clear coat Called whirlpool"

Near Lake Rockwell Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW0 Installed new part unit tested good

Near Dillon Dr, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR MAYTAG MSS25C4MGZ00 Replaced part. Tested. Good. Op test ok

Near Friar Dr, Parma, OH 44134
Joe O.

Joe O.

DRYER GE GTD33GASK0WW Cc: not heatingFound gas coil is opening. Unit has no gas getting to unit. Needs plumber.

Near Morning Star Ave, Maple Heights, OH 44137
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit not washing correctly Found cold water not entering Needs valveReplaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

Near OH-59, Ravenna, OH 44266
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ Replaced part. Good. Op test ok

Near W 130th St, Strongsville, OH 44136
Joe O.

Joe O.

WASHER WHIRLPOOL CAE2745FQ0 "Cc: not functioningCustomer stated when they ran the unit it only ran for a minute and went into a drain/humming. Found error code f5e1(lid switch fault). Ran test cycle. Found drain hose was not connected, unit syphoning water right back out, onto the floor. Reconnected drain, cleaned up water. Found hot and cold reversed. Ran test cycle. Op test ok"

Near Hathaway Rd, Valley View, OH 44125
Joe O.

Joe O.

WASHER WHIRLPOOL CAE2745FQ1 Cc: not runningFound no stored error. Ran auto test and calibration. Found low hot water pressure. Advised customer they need a plumber. Op test ok

Near Hathaway Rd, Valley View, OH 44125
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Installed Customer supplied tub hub and washplate Ran auto test and calibration OP Test Ok

Near Williams Rd, Diamond, OH 44412
Corina B.

Corina B.

WASHER MAYTAG MHW5100DW0 "CC that the unit is not working properly. Ran diag no codes. Ran an encoder test, passed. Ran a CO test. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near Delrey Ave, Cleveland, OH 44128
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit smells of oil and squealing in spin Customer stated it smells bad when they run it, and it won’t run large loads. Checked under unit, found gearcase leaking oil. Unit needs gearcase. Replaced gearcase using truck stock. Ran auto test and calibration. Op test good. Advised customer to run a clean washer cycle before using normally.; used 1 W11035751 (VMW GEARCASE) from stock"

Near N Ridge Rd W, Geneva, OH 44041
Corina B.

Corina B.

WASHER MAYTAG MVWX550XW1 "CC that the unit does not spin the lot he’s out. Ran diag F7e1 BASKET SPEED SENSOR FAULT, service pointer W10606242.to run a calibration, checked in-between the tub and basket, the wires, capacitor, the shifter. Unit will spin and agitate. Needs a new shifter. Replaced the shifter from t/s. Main control was not needed. Refund customer the differences. Ran a calibration. Ran a rinse and spin with clothes. Optest ok. ; used 1 WPW10006355 from stock"

Near Woodside Ln, Beachwood, OH 44122
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 "Cc of noise. Found bearing spilling oil. Checked underneath, oil on some components but not bad. Washplate is easy to come off. Would need bearings and hub. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Wren Haven Cir, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFX2570AEM4 Cc unit leaking in freezer Found drain tube clogged Cleared clog OP Test Ok

Near Auburn Glen Dr, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc that when use dispenser ice switches from ice cubes to crushed ice. And water is freezing on top left , explain cust that that’s we’re the cold air comes from freezer and is the coldest spot on fresh food section. Also that the water tastes funny, advice them to replace water filter every 6 months. Checked ice cubes , couldn’t duplicate issue. Told cust to monitor . Op test ok"

Near Woodward Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc that ice maker is not working. Found IM not plugged in. Plugged IM and it cycle. Op test ok

Near W 29th St, Lorain, OH 44052
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced parts. Put temp bars at 2, let customer know she can move up if need be. Give time for unit to return to normal temps. Op test ok"

Near Sandalhaven Dr, Middleburg Heights, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Cc of a loud humming noise, but stopped about a week ago. Got there, went through diagnostics and tested all components that make noise, all check good. Did notice the evap cover was covered with ice/frost. Went to control to test, not sending correct voltage to heater circuit. Will need new control and to steam and put in new thermistor. Let landlord know. As of now do not order parts.; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor 40.15), used 1 SHIPPING (shipping and handling) from stock"

Near Drake Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Cc that the dishes still too wet at the end of the cycle and that the pump is working intermittently. Ran diag found error code - F7-1 from service matter ask to delete code reset power and run diagnostics .Ran test, pass. Heating element had 254*degrees . Couldn’t duplicate issue. Explain cust how this dishwasher does not have a blower and that it will helps to run hot water through the sink before starting a cycle. Op test ok"

Near Steeple Chase, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER GE DDT575SSF0SS "CC that the unit is not filling with water. Checked power at the valve 0 volts. Will need a new control. ; ordrng 1 WD21X22276 (Control), used 1 () from stock"

Near Shenandoah Ct, Mentor, OH 44060
David R.

David R.

REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced part. Tested. Good. Op test ok

Near Big Creek Pkwy, Middleburg Heights, OH 44130
David R.

David R.

DRYER WHIRLPOOL WED8000BW0 Customer wanted unit cleaned out. Op test ok

Near Westwind Dr, Avon Lake, OH 44012
David R.

David R.

DRYER WHIRLPOOL GEW9250PW1 "Replaced parts. Tested, good, heated and cycled. Could not find vent to outside, let customer know because they were busy to make sure vent flap is opening while dryer is in use, if it is not. Will need vent cleaned out by professional."

Near Forest View Dr, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Replaced gasket, steamed. Let customer know to leave close for half an hour. New gasket so it will take time to wear in like the other ones. Possible will stick out further than the other ones until warn in. Op test ok"

Near Summer Wind Dr, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR KENMORE 106.5110311 "CC that there is no water pressure and the ice cubes are hollow. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve valve. Will need a new water valve. ; ordrng 1 W10408179 (Water valve), used 1 Shipping from stock"

Near Shenandoah Ct, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.565434 "Icemaker is not working. Needs a icemaker estimate only; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"

Near Outdoor Club Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 The unit had a suds code I cleared the code op tested good

Near Amelia Ave, Ashtabula, OH 44004
Jason N.

Jason N.

MICROWAVE GE JVM3160DFBB "Installed micro switch holder and micro switches. Replaced filter fuse. Ran heat test on 30 seconds w/water. Good heat, op test good."

Near Cali Ct, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE AMANA AER6303MFS2 "Heating element broke on the back, grease or oil can cause it to short it out. No signs of fire. Will need new heating element. Terminal block check good. Ordering parts.; ordrng 1 W11182108 (elmnt-bake)"

Near Windmill Way S, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMYB02 "Customer complaint of dripping onto floor a few times, confirmed, found evap drain clogged, quoted to clear clog and ice, ok, cleared, op test good"

Near Hillside Rd, Seven Hills, OH 44131
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that the ice maker is not working. Cheek the water dispenser, no water. Checked the water coming in good pressure. No water coming out of the water valve. Checked power at the valve 73 volts. Will need a new valve and control. ; ordrng 1 WPW10238100 (Valve) and 1 W11035836 (Control)"

Near Edgecliff Dr, Euclid, OH 44119
Jeff M.

Jeff M.

DRYER MAYTAG MDE6200 AYW I check the power machine getting proper power customer needs an electrician

Near Lincoln Dr, Ashtabula, OH 44004
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced the adjuster. Optest ok

Near Hine Ave, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 CC that the unit is not making ice. Cycled ice maker got stuck and didn’t advances. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)

Near Scottsdale Blvd, Shaker Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR GE PSS26LSRASS "Cc: evap fan noise, leaking from dispenserFound temps 44 in ff section and 03 in freezer. Found water leaking(steady drip) from water dispenser. Found evap fan stalls has low air flow and shaft play. Needs evap fan motor and water valve; ordrng 1 WR57X10032 (valve,water9654) and 1 WR60X10185 (motor evap dc9363), used 1 SHIPPING (shipping and handling) from stock"

Near Laskey Rd, Rome, OH 44085
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 CC that the ice maker is not working and do not dispense the ice. Ice maker was off. Turned ice maker on cycled. Dispensed ice. Advised customer to empty the bin every 7-10 days. Optest ok

Near Cumberland Dr, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

RANGE JENN-AIR JDRP548WP03 Replace igniter. Op test ok

Near Legends Row, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE234GPS0 "CC that the unit is not drying the dishes or not washing. Ran diag 7-1 no heat. Checked the water at the sink, good. Ran a calibration. Found no heat at end of diag. Checked the circuit, open. Found the heater wire unplugged. Reconnected the wire. Ran a calibration, heater turned on. Advised cust to un the hot water in the sink before starting the dishwasher. Optest ok."

Near Laurelhurst Rd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Cc: not making iceFound ice maker cracked, and fill tube heater wire broken. Found control is not sending proper power. Needs fill tube heater and control; ordrng 1 W11114721 (cntrl-elec) and 1 W11366500 (FILL TUBE HEATER KIT)"

Near Parker Rd, Aurora, OH 44202
David R.

David R.

DRYER MAYTAG HDG16CH "Landlord explained, tenants saying dryer not drying. Went over load usage with landlord. Checked heating circuit, good. Ran unit with landlord there, ran about 25 mins with a towel inside. Good airflow outside. Unit cycled on and off every minute. Showed customer towel, hot. Unit is working correctly. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Morgan St, Oberlin, OH 44074
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 the gap unit the agitator is almost a inch and a half. The unit needs a gear case the shaft could not be pressed in the case all the way or the mold for the agitator is off. ; ordrng 1 W11255272 (gearcase) and 1 WP3951744 (agitator)

Near W Main Rd, Conneaut, OH 44030
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Cc: grinding noise during spinFound error code f0e3(overload). Found bearings extremely loud in hand spin. Needs gearcase. Installed gearcase. Ran auto test and calibration. Op test ok; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Wayne Rd, Mantua, OH 44255
Joe O.

Joe O.

FREEZER MAYTAG MZF34X16DW00 "Cc: gasket not sealing, leakingFound gasket will not seat correctly. Magnetic strip slid down in gasket. Needs door gasket. Customer to install. ; ordrng 1 W10850441 (gasket-dor19324), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Foxhall Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc unit still frosting in freezer sectionConfirmed some frosting still occurring in freezer. Checked gasket on both doors, both look good, no gaps. Evap fan is running, good airflow to ff section from damper. Found bag of product sitting across air return on bottom of ff section behind crisper drawer. Asked customer how long this has been happening, he stated about 4 weeks. This would be consistent with the condition of the product in the bag. Removed and clearing frost from freezer. Also sealed liner with silicon as the gaps were pretty noticeable. Advised customer to monitor."

Near Jumpers Crossing Ln, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WEG750H0HZ0 Cc unit smelling like propane and when hvac is on it worse and preheat takes to long Ran bake found no issue with igniting ran burners found that when burners are on and hvac is running the flames are dancing all over Called whirlpool they stated it was normal and preheat could take up to 30 minRan test bake to 350 preheat reached temps in 13 min could not duplicate an issue Advised me to have customer call safety department back and have them provide this.

Near Chamberlain Rd, Mantua, OH 44255
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300EWH03 "CC unit is not cooling. Fans and compressor are running. Tapped the system 30” vacuum. a lot of oil on the floor. to replace the condenser and compressor. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10466675 (Compressor), used 1 Bpv31 from stock"

Near E Groveland Rd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER MAYTAG MVW8230HC0 "Installed new user interface, op test good"

Near Spring Rd, Cleveland, OH 44109
Brian M.

Brian M.

RANGE WHIRLPOOL WFG550S0HZ1 Cc unit still not baking Found control board not sending proper voltage to dsi board all the time and when it does ignite dsi board just clicking Needs dsi board and control Please but on cancellation if possible please squeeze customer into the 30th ; ordrng 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec)

Near Fairview Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB835DC4 "Found unit not draining,use shot vac to empty water check pump found a hair pin inside clear out ran calibration and auto test pass is draining ,opt test ok"

Near Sugar Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Cc that the ice maker does not work. Checked tem found 37* on fresh food section and 1* degrees on freezer. Ice maker wasn’t cycling , and fill also ice inside bin customer was angry we replace ice maker anyway,opt test ok . Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Bon Air Ave, Elyria, OH 44035
Dan H.

Dan H.

RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that elements are not working and of sparking from behind unit, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

Near Bush Ave, Cleveland, OH 44109
Jason N.

Jason N.

DRYER SAMSUNG DV45K6200EWA2 "Cc unit not drying clothingCustomer states it takes a few cycles to dry clothing. Ran timed dry test on high heat, checked airflow at vent outlet, good airflow, good heat. Moisture sensor slippery with fabric softener residue as well as lint trap filter. Cleaned moisture sensor bars and lint trap. Ran dryer test cycle w/4 large towels on sense dry. Unit sensing, heating. Advised cust on fabric softener and dryer sheet usage. She was using 3 dryer sheets per load. Advised to use only 1. Op test good."

Near Spruce Ln, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE AMANA AER6603SFW2 I tested the heating element it tested good needs the infinite switch I left the part with the cust just in case it is needed ; ordrng 1 WPW10434452 (switch-inf)

Near Lake Rd, Conneaut, OH 44030
Corey L.

Corey L.

WASHER MAYTAG MVWB855DC2 "Continued repair, installed controls, op test good"

Near Meadow Ln, Brecksville, OH 44141
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300XW0 "Customer complaint that when they turn it on it kind of makes a noise and stops, ran diagnostics found f51(rps failure) error code, ran test cycle unit started to fill then stopped and flashed f51 error, found hub worn out, unit needs new hub; ordrng 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"

Near Parkridge Ave, Cleveland, OH 44144
Jason N.

Jason N.

DISHWASHER WHIRLPOOL GU2500XTPS3 "Cc unit not working, led high temp blinkingCould not enter diagnostics mode, called wp techline, Marc, based on unresponsive keypad and stuck in led blinking mode, keypad has failed most likely due to shorted key. Unit would need new keypad console. Customer not repairing at this time, estimate only."

Near Cliffwood Ct E, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that door handle broke off, confirmed, unit needs new handle; ordrng 1 WPW10268056 (Handle), used 1 SHIPPING (shipping and handling) from stock"

Near Westbrook Dr, Brooklyn, OH 44144
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KUDS35FXBL0 "Customer complaint dw leaking, confirmed, found water leaking from inlet valve chamber area where inlet tubing to unit from inlet valve supply leaking, unable to remove unit due to fixed copper piping lower floor and tightness, advised unit needs removed to repair but we would order parts in the vicinity of leak and refund parts not needed, W10316375 W10316376 W10878507 WP8531323, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"

Near Creekside Trce, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDTD03FTSS2 Installed new part unit tested good

Near Amity Ln, Conneaut, OH 44030
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint unit is not rinsing, ran diagnostics no error codes found, ran test cycle, all components working, unit is operating as designed"

Near W 50th St, Cleveland, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit freezing food in ff sectionCust stated it will intermittently freeze food on the ff section. Ran diagnostics, both thermistors passed, damper operation normal. Replaced damper assembly/w thermistors using customer supplied pre id parts. Also advised product placement, keep liquids and high moisture product on lower shelves, away from damper opening to prevent freezing and to facilitate correct airflow through ff section."

Near Stuart Dr, South Euclid, OH 44121
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW2 "Customer complaint washer makes loud noise sometimes, ran high and low agitation and spins, no unusual noises heard, customer stated it did not make the sound she heard while I was there, advised customer to take a video recording of noise if it happens again"

Near Woodview Dr, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that unit is not cooling at all, and that she woke up one morning and she found lost of water on the floor. Unit was unplug. Plugged unit back in , evap and condenser fan are running but compressor isn’t notice that the main control is making a clicking noise, control is not sending power to the compressor. Ordering parts. ; ordrng 1 W11043763 (cntrl-elec)"

Near Bowling Green Cir, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MVW7230HW0 Cc she had a smell Ran several test and found no smell Ran auto test and calibration OP Test Ok

Near Yorkshire Dr, Aurora, OH 44202
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 "Cc: not draining, not spinningFound error code f0e2(over suds). Ran quick test cycle. Found excess detergent under dispenser. Pressure hose checked good. Found customer is using a higher concentration he detergent. Advised customer on soap usage. Ran normal cycle, ran drain and spin. Unit functioning as designed. Op test ok"

Near Hiram Trail, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Installed control and ui. Ran auto test and calibration. Op test ok

Near N Pointe Dr, Cleveland, OH 44124
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM404KPS0 Cc: door not closing properlyFound unit not leveled correctly. Adjusted front. Op test ok

Near E Landerwood Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4709PAW3 "Cc unit not working Found UI board to be working intermittently and will only start on quick wash Needs UI board Est only ; ordrng 1 W10811160 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Gaynelle Ave, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GPS0 "Complaint door won’t close Found unit to have sever tub damage, missing several pieces and upper rack rails and supports damaged Needs tub, springs, hinges rack track and rails ; ordrng 1 W10713320 (tub-dishwr) and 2 WP8270020 (door spring)s and 1 8194001 (mount,door balance) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s"

Near OH-303, Streetsboro, OH 44241
Dan H.

Dan H.

DRYER MAYTAG MEDX500BW0 "Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse , op test good ; used 1 3390719 ("

Near Warren Rd, Cleveland, OH 44111
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4850HW1 "Installed control board and drive motor. Ran auto test and calibration. Ran drain and spin test to verify repair. Op test no good, same chattering from underneath, this time even when ramping up to speed. Called wp techline, Rich, replace gearcase and drive hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase)"

Near Mayfield Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

RANGE FRIGIDAIRE n/a "Installed new regulator, op test good"

Near Mathews Ave, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed new dispenser, op test good"

Near Parkside Dr, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz drawer wobbles when opened, confirmed, found cross shaft dangling on right side, connector broken not allowing shaft to be reinstalled, unit needs right side bracket asm; ordrng 1 W10625068 (bracket)"

Near W Pleasant Valley Rd, Parma, OH 44134
Corina B.

Corina B.

WALL OVEN WHIRLPOOL KODE500ESS04 Replaced the control. Heated both ovens to 450* lights did not flicker. Brought core back for return. L1 to n 120 volts dropping below 110 volts. Will make the lights flickers. Will need an electrician. Optest ok

Near Deepwood Ln, Mayfield, OH 44143
Jason N.

Jason N.

WALL OVEN KITCHENAID KEBS107SSS04 "Cc unit not working in bake Ran bake test, verified power from board relays to bake element, 242v. Broil element working. Unit needs bake element. ; ordrng 1 WPW10207398 (elmnt-bake8347), used 1 SHIPPING (shipping and handling) from stock"

Near Ainsworth Dr, Pepper Pike, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED2KHAXV001 "Cc unit still leaking underneathCustomer stated it’s seem to leak in a cycle pattern. Checked under unit, found evap drain tray cracked. Unit needs evap drain tray.; ordrng 1 WPW10614158 (tray-evap6509), used 1 SHIPPING (shipping and handling) from stock"

Near Gates Mills Blvd, Cleveland, OH 44124
Corey L.

Corey L.

DISHWASHER AMANA ADB1400AGS1 "Replaced parts ordered, op test good"

Near Tudor Cir, North Royalton, OH 44133
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW 4800XQ1 The unit had a suds code and a basket speed fault I cleared the codes I ran a taco test unit tested good I ran a slow speed test unit tested good we calibrated the unit customer used too much soap I recommended only 2 tablespoons or switch to pods

Near Walnut Blvd, Ashtabula, OH 44004
Brian M.

Brian M.

RANGE WHIRLPOOL WFE505W0HB2 Complaint glass came Off Found front glass to be off of unit and not damaged Reinstalled glass

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: damper noiseFound damper loud. Needs damper motor; ordrng 1 W11236851 (diffuser)

Near Wilson Mills Rd, Chesterland, OH 44026
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IVBT3 "Cc unit cleaning dishes wellRan wash test, checked water pressure from spray arms, pressure is weak. Checked screen and filter assembly. Found debris blocking screen and inlet. Cleared debris, cleaned screen. Reran wash test. Spray pressure much improved. Op test good."

Near Charney Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR GE n/a "The ice maker failed its getting power needs replaced. I checked all the normal spots I cannot locate the model and serial tag I told the customer when we return to try to get some info on the fridge so we can put it in our system ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd W, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW3 The cold water valve has failed on the washer it’s not allowing water to pass through needs a new water valve; ordrng 1 W11038689 (valve)

Near Leroy Thompson Rd, Thompson, OH 44086
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 Cc unit frosting up and fridge not cooling Found bottom portion of door seal to be damaged Keeping door open and allowing warm air to enter and frost up freezer Needs door gasket ; ordrng 1 W10249195 (gasket-fip)

Near Sylvan Dr, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed listed parts, op test good"

Near Ridgewood Lakes Dr, Parma, OH 44129
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW6620HW0 The unit was not leveled from installation. The shipping bolts were left in place I re leveled the unit recalibrated the machine unit tested good

Near Deermont Ave, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 29 degrees, found ice maker had fallen of of mounts causing door to not close completely and frost to build up into evaporator fan, cleared frost , remounted ice maker, op test good"

Near Lake Ave, Lakewood, OH 44107
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4950HW0 Cc unit not draining Found rain pump to have debris in it Removed debris Ran auto test and calibration OP Test Ok

Near OH-14, Ravenna, OH 44266
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Installed main control, overlay ui, and ui harness. Switched l1 and l2 at power cord connection on back of unit. Ran dryer op test. Op test good."

Near Dines Rd, Novelty, OH 44072
Corey L.

Corey L.

DRYER WHIRLPOOL MEDC465HW0 "Customer complaint dryer making scraping could, confirmed, sound like it coming from rollers, unit leaning forward slightly, quoted to replace rollers with ts kit, ok, replaced parts in kit and leveled unit, op test good; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Fortune Ave, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Customer complaint ice builds up on frz floor a few days after removing, confirmed found evap drain clogged, unit has new p-trap installed, quoted to clear clog and ice, ok, cleared clog from p-trap and ice from evap pan and frz floor, op test good"

Near W 223rd St, Fairview Park, OH 44126
Joe O.

Joe O.

REFRIGERATOR AMANA AFD2535DES "Cc: not coolingFound unit has no frost pattern. Checked compressor. Unit is pulling .6 amps. Needs compressor, evaporator, and drier.Customer does not want to repair at this time"

Near Thompson Rd, Thompson, OH 44086
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit not powering on Found UI not lighting up but when door is shut unit goes into drain mode Checked power at junction box getting proper voltage Reset power to unit still no operationNeeds UI and control ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10481130 (panel-cntl)

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Unit was plugged in. Compressor, condenser fan are working but evaporator fan is not. Unit has a good frost pattern. Found fan motor open not running ordering harness and motor fan ; ordrng 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

Near Midway Blvd, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 40 degrees, found evaporator frozen solid and jamming evaporator fan from spinning, unable to put unit into diagnostics, unit needs new control and evaporator thermistor, defrosted evaporator for customer; ordrng 1 WPW10384183 (Thermistor) and 1 W11371382 (Cntrl)"

Near E 270th St, Euclid, OH 44132
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceFound ice fill tube frozen. Checked power to fill tube heater, good at 119v ac. Checked resistance of heater, reading open. Called wp techline, Rich, replace freezer door. Advised customer that typical time for a door is 4-6weeks. Cust to call office when she receives door to schedule for finish up.; ordrng 1 LW11026426 (dor-fip)"

Near Lakeshore Blvd, Eastlake, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Customer complaint that unit is leaking, confirmed, found valve cracked, unit needs new valve; ordrng 1 WPW10498990 (Valve)"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights out again Found freezer and side led out Replaced leds OP Test Ok

Near Hearthstone Ln, Chagrin Falls, OH 44023
Joe O.

Joe O.

RANGE KITCHENAID KODE500ESS02 Installed lower blower fan checked connections for upper oven. Found loose connection. Reinserted connection. Ran test bake on both ovens. Op test ok

Near Rivers Edge Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

RANGE WHIRLPOOL WFE505W0HS0 "Customer complaint that unit does not get hot at 350 degrees only around 400 degrees, oven temperature sensor is reading correct temperature, started bake for 350 degrees, bake element did not heat up, bake element is broken at the terminal, unit needs new element ; ordrng 1 W11182108 (Element)"

Near Cranwood Dr, Garfield Heights, OH 44105
Brian M.

Brian M.

DRYER SAMSUNG DV520AEPXAA Cc unit making noise Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY) from stock

Near Firwood Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc unit ff section not coolingFound no airflow to ff section, freezer frosted up, air passages blocked. Steamed freezer clean, unblocked air passage and returns. Checked door gasket for potential leaks. All gaskets are in good shape, sealing good. Advised customer to allow up to 24 hrs for ff section to return to desired temps."

Near Garretts Cove Dr, Eastlake, OH 44095
Joe O.

Joe O.

FREEZER WHIRLPOOL WZF34X20DW01 Installed door. Op test ok

Near Morley Rd, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Cc unit freezing food in ff section, now freezer is not freezing food.Cust stated it was freezing food on top shelf in ff section, now it’s normal but freezer is no longer freezing food. Confirmed freezer section at 28 degrees. Checked frost pattern on evap. Ice ball on cap tube, unit has refrigerant leak, needs sealed system repair. ; ordrng 1 W10836706 (evaporator23319) and 1 WPW10143759 (dryeR1709), used 1 SHIPPING (shipping and handling) from stock"

Near Northland Ave, Lakewood, OH 44107
Joe O.

Joe O.

WASHER KENMORE 110.2513241 "Cc: not spinning water outFound error code f0e5(off balance load) f0e2(over suds). Ran auto test, unit is not functioning during auto test. Ran calibration. Found hub stripped. Needs hub. Replaced hub. Ran auto test and calibration. Ran normal cycle, ran drain and spin. Op test ok; used 1 W10528947 (HUB2616) from stock"

Near W Jackson St, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWC415EW1 Installed new part unit tested good

Near Gar Hwy, Bowling Green, OH 43402
Corey L.

Corey L.

WASHER MAYTAG MVWX700XW2 "Customer complaint clothes were dry after trying to wash, found long fill no fill error, cleared, found cold water turned off at valve, opened valve, op test good"

Near W 85th St, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not cooling. Customer had another company out, they checked everything all over and ultimately came to the conclusion the heat exchanger was the problem, cap tube was corroded and fell off. Looking over everything myself. Took off cover to the FF evap and the cap tube line is missing. Called techline. Chris. Documented. Video chat and sent picture to techline Chris. Non repairable, heat exchanger non replaceable part. sending over to whirlpool for review for next steps, whirlpool will contact customer on next steps."

Near Riverview Dr, North Royalton, OH 44133
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not washing and draining itself, ran diagnostics found f8e1(long/no fill) error code, found hot water valve turned off, turned on started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near E 81st St, Cleveland, OH 44103
Gabriel P.

Gabriel P.

DRYER GE GTD75ECSL0WS Replace belt. Op test ok

Near Revere Pl, Lorain, OH 44053
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW0 "Cc: agitator not working, not spinning clothes outFound error code f0e5(off balance load). Ran auto test. Found hub stripped out. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

Near Sand Trap Cir, Painesville, OH 44077
Corey L.

Corey L.

OTR MICROWAVE MAYTAG MMV1175JZ0 "Customer complaint mw not heating, confirmed, found mag failed, mag sent is damaged connection on mag damaged and loose, reordering mag; ordrng 1 W11391712 (MAG)"

Near Greenhill Rd, Cleveland, OH 44111
Joe O.

Joe O.

REFRIGERATOR AMANA AFD2535DEQ Cc: hollow ice cubesFound no water pressure at dispenser. Placed bypass on filter head. Found water pressure returned. Advised customer unit needs water filter. Cycled ice maker. Ice maker not cycling. Needs ice maker.Customer does not want to repair at this time

Near Townline Rd, Madison, OH 44057
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint that unit does not wash, no model/serial tag, started normal wash cycle, unit filled, wash motor did not start, control is send 120 vac, Wash motor started when it was plugged back into control, op test good"

Near Rosewood Ave, Cleveland, OH 44105

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