We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Brooklyn, OH 44144
Bill
Job Details: 06/10/2024
"Cc icemaker not working, confirmed cc. Changed ice maker from truck stock, tested opt test good.; used 1 W10884390 (Ice maker) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GS00
Near Strongsville, OH 44136
Bill
Job Details: 06/10/2024
Removed cleaned and used loctite power grap clear to adhere rings to unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Seven Hills, OH 44131
Bill
Job Details: 06/10/2024
"Cc freezer door not closing properly, confirmed cc door catching liner while closing. Removed door installed new washer, installed door made adjustment to door hinge. Tested by opening and closing door, then placed my flash light in freezer and closed door. Did not find any light coming through gasket. Opt test good."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, OH 44077
Joe O
Job Details: 06/10/2024
"Cc: not heating. Found element harness wire arching on element, wire terminal fell off. Element terminal burnt. Needs harness and elementCustomer does not want to repair at this time ; ordrng 1 WE08X28978 (Harness) and 1 WE11X21156 (heater and housing a), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOTPOINT REFRIGERATOR
Model HTS18GBSARWW
Near Brook Park, OH 44142
David R
Job Details: 06/10/2024
"Cc unit leaking. Leaking from gasket, rusting at bottom door. Door, gasket, trim will all need to be replaced. Customer paid svc, do not order parts. Customer does not want to put money into unit."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middleburg Heights, OH 44130
David R
Job Details: 06/10/2024
"Replaced cutoff kit. Customer mentioned unit is not heating as well, will take 2-3 times to get clothes dry. Customer lives in apartment, said maintenance said its too high up to clean vent vent is clogged and causing unit to not heat properly. Maintenance will need to clear blockage from back of unit and through vent. Bad airflow causing unit to not heat up correctly. After replacing part, took vent off back of unit, ran and unit did stop after cool down. Maintenance will need to clean/clear vent and if anything else pops up to document. As of now, unit itself is good. Heating and working properly. Op Test Ok. ***will document vent needing cleaned."
We serviced a
WHIRLPOOL DRYER
Model WED5830SW0
Near Berea, OH 44017
David R
Job Details: 06/10/2024
"Cc unit not doing anything. Correct 240v to unit. Found shorted motor that took out timer, not functioning. Will need timer and motor. Customer paid svc, do not order parts. ; ordrng 1 279827 (Motor) and 1 WP8566184 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Cc unit leaking, water getting underneath and going into bathroom. Looked and found drain hose was not in the drain pipe, just sitting next to it, so water just shooting out onto floor and traveling. Showed customer, corrected position of drain hose into drain pipe. Unit itself is good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Replaced main control, motor is good. All functions working. Unit drum is spinning and heat is cycling. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Cc unit making clunking noise while running, might be out of balance. Pushed down on tub, suspension seems decent, no bouncing. Agitator does come off easy. No error codes. Running test diagnostics. Can here clunking seems to be coming from slider. Found slider worn and coming apart. Replaced slider from t/s. No leaks from gearcase. Ran diagnostics test and a Normal cycle with load. All sounds good. Gearcase changing back and forth all sound normal. Told customer keep an eye on it with heavy loads. Unit is good. Op Test Ok. **if needed in future suspension rods W11400156, gearcase W11449841; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Elyria, OH 44035
David R
Job Details: 06/10/2024
"Replaced panel. Tested. Good. Ran test mode, all components working, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, OH 44035
David R
Job Details: 06/10/2024
"Cc of start button not working, said it was caved in. Start button is fine. Everything on panel is good and working as it should. Customer said it wasnt locking, tech started up unit, let customer know that unit is sensing first then locks a minute or so later. Ran diagnostics, no error codes. Let customer know she has to hold the start button properly on order for unit to engage. Unit is functioning as normal. Op Test Ok."
We serviced a
KITCHENAID KITCHEN
Model KDTE204KWH3
Near Independence, OH 44131
Marie V
Job Details: 06/10/2024
Replaced panel and control. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/10/2024
"Cc that mullion is not closing properly, have to manually close mullion. Confirmed, had to level unit as much as possible. Seems like floor is a little off causing door to be a little lower to engage. Leveled. Tested door . Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Parma Heights, OH 44130
Marie V
Job Details: 06/10/2024
Replaced harness. Stared unit. Unit stared cooling. Advice cust to allow 24 hours before restocking. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44052
Angel
Job Details: 06/10/2024
Cc that unit was going off balance. Verified and noticed damper assembly is bad and latch as well. Looked up underneath unit and noticed the whole cabinet on the bottom is rusted and all the components underneath as well looks like the unit was under a flood. Listed all parts needed to repair. Office to reschedule if repair is approved.; ordrng 1 W11130362 (Damper assembly) and 1 W11307244 (Latch) and 1 W10676680 (Cabinet) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W10849477 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Avon, OH 44011
Angel
Job Details: 06/10/2024
"Steamed out evaporator, replaced harness with heater, thermistor and control board opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model GLS3665RS03
Near Avon, OH 44011
Angel
Job Details: 06/10/2024
Replaced spark modules and harness and the burners started working. But found that the rear right burner the igniter stopped sparking as well now and found igniter was bad so I had a spare to test it out if it was just the igniter and will need module as well. Customer decided to leave like that she didnt want to spend more money since the other ones that I fixed were working if anything she stated she will call to replace it down the road.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, OH 44054
Angel
Job Details: 06/10/2024
"Cc that unit is not cooling properly. Confirmed unit is not going into a defrost. Will need thermistor and control box replaced. Ordering parts.; ordrng 1 W11190849 (Control board), used 1 WPW10384183 (THERMISTOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, OH 44055
Angel
Job Details: 06/10/2024
"Cc that unit will power on act like its going to start and go to done. Tested unit and confirmed issue. Looked underneath and everything looked good but cannot hear unit engaging, replaced cam and actuator tested unit and still same issue ordering control board and lower harness.; ordrng 1 W11633359 (Control board) and 1 W11590868 (Harness), used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Olmsted Township, OH 44138
David R
Job Details: 06/07/2024
"Cc unit latch broke. Latch bracket and bezel broke. Wont stay in place. Ordering parts. ; ordrng 1 W11700916 (Latch) and 1 W11545554 (Bezel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Willowick, OH 44095
Joe O
Job Details: 06/07/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 47g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Maple Heights, OH 44137
Marie V
Job Details: 06/07/2024
"Replaced control board and panel. Stared unit, can hear shifter is loud , unit unable to change shift, replaced shifter and belt from T/S. Ran calibration all components working good. Op test ok; used 1 W11481722 (actuator), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/07/2024
Called t/l sent videos of the normal and express not working. Then when the power is cycled off the cycles work again. To replace the vent. ; ordrng 1 W11649995 (Vent) and 1 W11690158 (Harness)
We serviced a
WHIRLPOOL WASHER
Model TAWX700JQ1
Near South Euclid, OH 44118
Corina B
Job Details: 06/07/2024
Replaced the drain pump. Wrong hose was ordered. Will need to reorder the drain hose. Found the lid lock wires spliced together. Will need a new drain hose and lid lock. ; ordrng 1 3949247V (Lid lock) and 1 285664 (Drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Kirtland, OH 44094
Joe O
Job Details: 06/07/2024
Installed filter plate. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Corina B
Job Details: 06/07/2024
"CC that the ice maker is leaking and stopped working. Confirmed. Ice maker is not cycling. Has a 120 volts. Will need an ice maker. Cust does not want to repair ; ordrng 1 W10889233 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV06
Near Beachwood, OH 44122
Corina B
Job Details: 06/07/2024
CCC that there is water leaking. Confirmed. Checked the water and ice maker no leaks. Drain pan good. The filter housing door keeps popping open. Will need a new housing. ; ordrng 1 W11172791 (Housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Cleveland, OH 44124
Corina B
Job Details: 06/07/2024
CC that the unit is not cooling. Confirmed. Found the compressor is seized. Will need a new compressor and drier. Special project covers the labor and parts. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Corina B
Job Details: 06/07/2024
Replaced the burner heads. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, OH 44202
Corina B
Job Details: 06/07/2024
"Replaced the ui, control and the evaporator cover. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Wickliffe, OH 44092
Dan
Job Details: 06/07/2024
"Installed new bin and ice bin door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Bedford, OH 44146
Marie V
Job Details: 06/07/2024
"Cc that unit is not cooling or defrosting. Confirmed, found unit has reading sensor 14 ohms under ice. Tested unit on diag. Getting 120V to heating. Not working. Found harness is defective. Will need new harness and sensor. Cust will call whirlpool ; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LM1
Near Olmsted Falls, OH 44138
Angel
Job Details: 06/07/2024
Replaced control board and console tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berea, OH 44017
Angel
Job Details: 06/07/2024
Cc that ice maker was leaking. Confirmed issue drain tube needed to be adjusted tested to make sure it would not leak opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Cleveland, OH 44135
Angel
Job Details: 06/07/2024
Cc that unit is leaking into ff section. Verified and drain tube is clogged up causing the issue. Steamed out ice and cleared drain tube opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5HHEXWS05
Near Cleveland, OH 44113
Angel
Job Details: 06/07/2024
Cc that there not making any ice and the ice maker arm fell off. Reinstalled arm made sure it cycled opt test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Mentor, OH 44060
Joe O
Job Details: 06/07/2024
Installed drain pump. Ran auto test and calibration. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP9
Near Painesville, OH 44077
Joe O
Job Details: 06/07/2024
Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Painesville, OH 44077
Joe O
Job Details: 06/07/2024
"Installed motor, suspension rods, and capacitor. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Chardon, OH 44024
Joe O
Job Details: 06/07/2024
Installed water valve and filter head. Op test ok
We serviced a
SAMSUNG DRYER
Model DVE50R5400VIA3
Near Wickliffe, OH 44092
Dan
Job Details: 06/07/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gates Mills, OH 44040
Dan
Job Details: 06/07/2024
"Customer complaint that unit is not making ice and door alarm light was going off, confirmed, unit needs new control and user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11224256 (Cntrl) and 1 W11636544 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Angel
Job Details: 06/07/2024
"Took picture of POP. Cc that unit is loud when running. Verified and confirmed sound coming g from evaporator fan. Fan internally is bad has a lot of play causing the noise, replaced the fan from truck stock opt test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44108
Angel
Job Details: 06/07/2024
"Cc that unit does not start. Verified power and no power at all, checked breaker but nothing turning on will need an electrician. Recommended customer to change out vent its way too long and will need the rigid or semi rigid vent installed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Highland Heights, OH 44143
Dan
Job Details: 06/07/2024
"Installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model krff507hps03
Near Euclid, OH 44119
Dan
Job Details: 06/07/2024
"Customer complaint that unit is not cooling, fresh food section and freezer section temperatures at 76 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, unit cover under 5 year extended warranty ; ordrng 1 W11504445 (Lokring) and 1 W11504447 (Lokring) and 1 W11574734 (Compressor) and 1 W11504431 (Lokring) and 1 W11504415 (Lokring) and 1 W11506621 (Lokring) and 1 W11506635 (Lokring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Willowick, OH 44095
Dan
Job Details: 06/07/2024
"Gate code 8870, Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 37 degrees, found freezer section evaporator frozen solid, found defrost heater wire broken, unit needs new defrost heater and harness ; ordrng 1 WPW10495967 (Heater) and 1 W11505164 (Harness)"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB01
Near Eastlake, OH 44095
Dan
Job Details: 06/07/2024
"Installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Eastlake, OH 44095
Dan
Job Details: 06/07/2024
"Installed new ice maker, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Mentor, OH 44060
Dan
Job Details: 06/07/2024
"Customer complaint that timer is not working, confirmed, found timer motor not plugged in, plugged in, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Chardon, OH 44024
Dan
Job Details: 06/07/2024
"Customer complaint that unit skips right to done, confirmed, found slider broken, installed new slider, op test good"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Windsor, OH 44099
Dan
Job Details: 06/07/2024
"Installed new lid lock, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
David R
Job Details: 06/07/2024
"Cc noise, squealing grinding. Looks like cam has already been replaced. Spun tub by hand and can hear the grinding. Would suggest replacing gearcase, pulley, belt and the shield. Ordering parts. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10427633 (Shield) and 1 W11239857 (Belt) and 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Maple Heights, OH 44137
Marie V
Job Details: 06/07/2024
Replaced all parts. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Cleveland, OH 44109
Marie V
Job Details: 06/07/2024
"Replacing control found panel is also broken, ordering panel and guide. Since cant change cycle button. Office will contact once they have eta on the part; ordrng 1 W11728574 (Console) and 1 W11647416 (Guide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART104TFDW03
Near Cleveland, OH 44109
Marie V
Job Details: 06/07/2024
Replaced thermostat. Advised 24 hours for unit to reach normal temps. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Avon, OH 44011
Marie V
Job Details: 06/07/2024
"Replaced control panel, vent fan motor, gasket and deflector. Tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model GYE22HSKKSS
Near Bay Village, OH 44140
Angel
Job Details: 06/07/2024
"Cc that unit was not cooling as should in the ff section. Found unit had good frost pattern but fan looked like it was stuck spun it by hand and it started working. Will need ff section fan. Ordering parts.; ordrng 1 WR17X28923 (Evap cover/fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Avon Lake, OH 44012
Angel
Job Details: 06/07/2024
Cc that u it has been going off balance since she got the unit. Verified and found a service pointer on issue unit will need basket replaced office to reschedule.; ordrng 1 W11172199 (Basket)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Lorain, OH 44055
Angel
Job Details: 06/07/2024
"Cc that unit will not ignite and then has a lot of gas smell. Tested unit by running a bake to 350* and never ignited. Took apart oven and found the igniter was not aligned with the bracket and not sparking correctly, aligned igniter tested again and it ignited, waited to make sure it would reignite opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, OH 44023
Manny
Job Details: 06/07/2024
"Replaced fan and steam ice, advise customer to allow 24to 48 hours for temps to equalize."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Chagrin Falls, OH 44023
Manny
Job Details: 06/07/2024
See CB pvr I have the new part for return
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Burton, OH 44021
Corina B
Job Details: 06/07/2024
CC that the unit is leaking. Confirmed. Found the tub cracked. Will need a new tub. There is a dent in the cabinet. Cust is going to call whirlpool to see if they will replace the cabinets. Office to reschedule appointment ; ordrng 1 W11219115 (Tub) and 1 W10676680 (Cabinet) and 1 W10612925 (Badge)
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/07/2024
"found the water turned off to the hot valve. F4 Flow meter is not running when valves are driven. Tested the unit. Flow meter is counting. Ran a quick wash, finished with no problem. Working as designed after the water was turned on. Did not charge Cust for second tech! Talked to BJ. Opt test ok. Office to refund Cust for part"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Seven Hills, OH 44131
David R
Job Details: 06/07/2024
"Cc unit no ice. Bottom door wires on FZ are cut through. Will need new door. Giving estimate. Customer paid svc, do not order parts. ; ordrng 1 LW11202405 (Left door stainless), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Parma, OH 44134
David R
Job Details: 06/07/2024
"Replaced gasket. Cc unit brand new, leaking. Customer bought from American Freight. Customer is going to try and return unit. Unit is damaged on sides. Leaking. Will need brand new tub. ** check job count and requesting extra labor ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, OH 44136
David R
Job Details: 06/07/2024
"No damage. All display is good, all lights are working properly. All components are tight and intact. No error codes. Ran all components individually. All components sound normal. Ran diagnostics, going through. Valves sound normal, spin/agitate sound normal, drain normal. Replaced belt from t/s just incase needed. Unit is functioning as intended. All checks good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOED7030PZ00
Near Columbia Station, OH 44028
David R
Job Details: 06/07/2024
Replaced bottom oven temp sensor. Set to 350* tested. Good. No error codes. Good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model GFE28GMKIES
Near Grafton, OH 44044
David R
Job Details: 06/07/2024
"Cc unit not cooling top section, customer had fan replaced last year. Went through diagnostics, FF fan not working, also customer never got updated module for unit. Ordering fan and module. **2 count ; ordrng 1 WR17X28923 (Fan assembly) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model RTW4641BQ1
Near Oberlin, OH 44074
David R
Job Details: 06/07/2024
"Replaced drain pump. Ran through diagnostics, all components working. Customer to level unit if needed. All checks are good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW0
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/06/2024
Cc that unit is not heating. Tested unit and found coils stopped releasing gas halfway of cycle. Replaced coils tested unit opt test good.; used 1 279834 (COIL) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/06/2024
"Cc that unit keeps leaking from dispenser she had water turned off to avoid it leaking. She also stated stewards appliances came out and replaced filter head. I turned on the water tested the unit and never saw it leaking. Gave customer estimate for inlet valve but decided to leave as is for now if anything she will call back.; ordrng 1 WPW10420083 (Inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Avon Lake, OH 44012
Angel
Job Details: 06/06/2024
Cc that unit will not start. Verified and found thermal fuse open. Replaced thermal fuse tested unit opt test good.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/06/2024
Cc that the unit had a dent on the side from January when house was bought. Cust made clame to drees but cosmetic damage is only for 30 days. Also oven door and bottom door has very sharp edges. Ordering door and drawer. ; ordrng 1 WPW10634271 (Door) and 1 W10861216 (Bottom drawer)
We serviced a
GE DRYER
Model PTD60GBSR1WS
Near Parma, OH 44134
Marie V
Job Details: 06/06/2024
"Replaced rear panel and diffuser , tested unit. No noises. Optest ok."
We serviced a
ELECTROLUX DRYER
Model EFMG627UIW1
Near Kirtland, OH 44094
Joe O
Job Details: 06/06/2024
"Cc: not drying, under load will not tumbleFound unit has good heat and air flow. Found incorrect lint screen in unit. Found low air flow from outside vent. Found belt slipping when load applied to drum. Needs belt, pulley and springCustomer needs venting cleaned(does not have to be done before repair)Spring shows limited stock. Office to reschedule; ordrng 1 131601000 (spring,idler) and 1 134793511 (Idler pulley) and 1 134719300 (belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Seven Hills, OH 44131
Bill
Job Details: 06/06/2024
"Cc not functioning properly, could not confirm. Ran diagnostics auto cycle, completed cycle with no issues. No error codes present. Started and stopped normal cycle a few times. No issues, unit operating as intended."
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near Highland Heights, OH 44143
Joe O
Job Details: 06/06/2024
Cc: intermittently not ignitingFound unit has a weak igniter. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
GE WASHER
Model GTW465ASN3WW
Near University Heights, OH 44118
Joe O
Job Details: 06/06/2024
"Cc: noise in washFound grinding noise when washing. Found clutch and pulley worn. Unit not fully engaging agitate. Needs shifter, clutch, clutch spring, and pulleyCustomer does not want to repair at this time ; ordrng 1 WH03X30517 (Shifter) and 1 WH05X24185 (clutch) and 1 WH01X24434 (spring clutch) and 1 WH03X32097 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10672152111
Near Avon Lake, OH 44012
Angel
Job Details: 06/06/2024
Cc that unit was over cooling. Checked unit and unit is working as designed. Explained to Joe if unit doesnt stop cooling or running to long will need thermostat replaced.
We serviced a
KENMORE WASHER
Model 110.49962602
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/06/2024
"Cc that unit keeps giving an f20 fault when going into the rinse. Verified and noticed cold water coming into the washer barely has any pressure causing the issue, made sure the home had good pressure and it did will need inlet valve replaced ordering part.; ordrng 1 WP8182862 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhZ08
Near Maple Heights, OH 44137
Marie V
Job Details: 06/06/2024
Followed steap for r600 sealed system. Full frost pattern on evaporator. Advised cust to allow 24 hours to reach normal temps.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Westlake, OH 44145
Marie V
Job Details: 06/06/2024
"Cc that unit is making a humming noise like if trying to drain water out and wont work. Plugged in unit. Seems like it was in a float mode. Tested water valves, good, ran diag found error code f1e1 control fault F3e1 pressure system fault f2e1 ui stuck button. Unit will need new control board. ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near University Heights, OH 44118
Joe O
Job Details: 06/06/2024
"Cc: not cleaningRan diagnostics test cycle. Found low pressure from sump. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.9552681
Near Cleveland, OH 44109
Joe O
Job Details: 06/06/2024
"Cc: not cooling freezer sectionFound customer had unit unplugged upon arrival. Plugged unit in. Compressor not starting. Hooked up compressor tested. Compressor still not starting. Needs compressor; ordrng 1 W10309990 (compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Joe O
Job Details: 06/06/2024
"Cc: not finishing cycle, crackling noise when startingFound unit not draining. Drain pump running. Latch stuck upon arrival. Popped latch to get ms. Needs drain pumpWill install latch on return; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44110
Joe O
Job Details: 06/06/2024
"Cc: not starting, lid not lockingFound error code f5e3(lid not locking or unlocking). Ran diagnostics, found lid attempting to lock. Needs latch assembly Spoke with bj, ok to use 8 week rule; ordrng 1 W11513248 (Latch assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Perry, OH 44081
Dan
Job Details: 06/06/2024
"Installed new tub, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/06/2024
Replaced the led lights. Opt test ok.
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Painesville, OH 44077
Dan
Job Details: 06/06/2024
"Customer complaint that drum is not turning, confirmed, found belt snapped , installed new belt, op test good ; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Painesville, OH 44077
Dan
Job Details: 06/06/2024
"Customer complaint that lights are not working, confirmed, ordering new leds; ordrng 2 Wpw10515057 (Led)s and 1 Wpw10515058 (Led)"
We serviced a
GE REFRIGERATOR
Model GFE26GSKBSS
Near Mentor, OH 44060
Dan
Job Details: 06/06/2024
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature is at 54 degrees, freezer section temperature is at 4 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KODE507EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/06/2024
"CC that the oven lights do not turn off. Ran diag F6e4 ui/control mismatch, f3e1 bottom oven temp sensor shorted, f3e0 main oven sensor shorted or open, f6e6 oven ui lost communication, f6e9 oven appliance manger lost communication. Lights turn off when in diag. Door latch opens and closed. Will need a controls, ui and sensors. Office to reschedule appointment. Controls and ui are under warranty ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W11093253 (Ui) and 2 W10859573 (Sensor)s"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/06/2024
Replaced the ui. Tested. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Eastlake, OH 44095
Dan
Job Details: 06/06/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 52 degrees, freezer section temperature is at 24 degrees, found evaporator frozen solid again, found bimetal open again, unit needs new control and bimetal ; ordrng 1 WPW10514110 (Fan/harness) and 1 WPW10589838 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Willowick, OH 44095
Dan
Job Details: 06/06/2024
"Customer complaint that unit is not filling with cold water, suspension is good, ran diagnostics found f0e4(spin limited by water temperature) error code, found hot and cold lines reversed, corrected, op test good, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Dan
Job Details: 06/06/2024
"Customer complaint that unit is stuck on sensing, started normal wash cycle, lid locked unit filled, repeated several times with same results, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Wickliffe, OH 44092
Dan
Job Details: 06/06/2024
"Customer complaint that door flies open, leveled unit op test good"
We serviced a
GE DISHWASHER
Model GDF520PGJ0WW
Near Painesville, OH 44077
Dan
Job Details: 06/06/2024
"Customer complaint that unit leaked all over floor, found unit had not drained out, drain pump is working, unit started slowly draining then drained completely, started normal wash cycle unit filled and began washing, no leaks observed, canceled cycle, unit drained out, op test good"