We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 08/03/2022
"Cc that unit never made ice, verify and ice maker has no water, pull ice maker out and good voltage, ran harvest test from T to H and nothing checked voltage from N to L and no voltage present at the ice maker, unit needs ice maker replaced. Ordering ice maker. Customer wants first appointment of the day on return visit.; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44111
Angel
Job Details: 08/03/2022
"Cc that unit was making loud scraping sound and not cooling properly. When I arrived Unit was running took temperatures and freezer was at 0* and ff section was at 38* took off evaporator cover to see if evaporator was good and it was as soon as I took off the cover the unit went into a defrost and heater was working perfectly. Explained to customer it could of been that the door was propped open on one side causing warm air to get in building up frost around fan and making it rattle and scrape or it couldve been a defrost issue but as of now the unit is showing me that its working as should fans,compressor and heater are perfectly functioning explained to employee at rent a center to monitor for now and to leave it plugged in and if anything to give us a call back but as of now I cant find any issues with unit. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Rocky River, OH 44116
Angel
Job Details: 08/03/2022
Cc that unit was not making ice and some of her food is freezing on back of unit. Verified ice maker and found fill tube frozen steamed out fill tube and ordering the inlet valve temperature was a little low for the fresh food section it was at 34* and it was set at 40* so ordering thermistor as well. Ordering parts.; ordrng 1 5304529533 (Valve) and 1 5303918775 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Jason N
Job Details: 08/03/2022
Installed wheel and rack stop.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit not powering on or intermittent powering on by itselfCustomer stated unit will intermittently make power up tones. On one occasion the unit would not power on at all, customer has to flip breaker off for awhile and turn back on to get unit to power on. Unit is powering on properly at this time, advised customer most likely main board issue will cause this. Ordering main board. ; ordrng 1 WD21X24902 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Joe O
Job Details: 08/03/2022
"Cc: not coolingFound temps in ff section at 70 degrees. Freezer at -1 degree. Found frost build up around evap fan. All gaskets sealing. Unit has good frost pattern. Evap fan not running. Needs evap fan motor and bladeCus contacted rent a center. Rent a center to send documents. Advised customer office will contact if they do not receive documents for svc. And will contact to reschedule if they do.; ordrng 1 WPW10464673 (motor-evap) and 1 WP2163777 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5540SQ0
Near Bedford, OH 44146
Manny
Job Details: 08/03/2022
"Cc unit not drying, found element broken, replaced element, opt test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 08/03/2022
"Cc unit not cooling, stated hears the compressor coming on for a few second then shuts off, took temps 69 in fz and 78pull unit out and heard compressor kick in the shut off, connected unit to killawatt and unit pulling 13.5amps, used a surplus start device I had my cfc toolbag unit kicked in and pulling 1.75amps left start device on, unit is cooling good frost pattern, advise customer to allow 24 hrs for temp to equalize.; ordrng 1 WPW10197428 (start relay)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Solon, OH 44139
Brian M
Job Details: 08/03/2022
Cc unit will not agitate Found unit functioning properly Leveled unit Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/03/2022
Found cabinet damage ordering ; schdld next appmnt for 8/10 WED !
We serviced a
GE WASHER
Model GUD27GSSJ1WW
Near Chesterland, OH 44026
Dan H
Job Details: 08/03/2022
"Found wire ripped out of speed sensor, unit needs new speed sensor ; ordrng 1 WL49X20360 (Speed sensor)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Lakewood, OH 44107
Marie V
Job Details: 08/03/2022
"Cc that the unit stopped cooling. It started freezing food in fresh food section and then not cooling. Took temps 45* fresh food and. 55* at the freezer. Removed panel and found big block of ice in the back. Unit is leaking refrigerant. Unit will need evaporator, compressor and filter drier. Compressor is covered under 10year extended warranty. Cust will call Maytag see if they help with repair. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/03/2022
"Took POP. Cc that the unit is not washing clothes and not spinning sometimes. Ran diag , found error code, f7e6 motor fault. Found shifter off place. Replaced from T/s. Tested unit. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2022
"Found evaporator frosen with ice not going to defrost ordering,parts needed but part is out of stock office reach customer when part is found,opt test ok ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Chesterland, OH 44026
Dan H
Job Details: 08/03/2022
"Customer complaint that dispenser door is not staying shut, installed new dispenser, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/03/2022
"Replaced UI, control, gearcase, rotor and agitator. Ran calibration and auto test, leveled unit, advise cust to download maytag app to connect unit to WiFi. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEGMYW01
Near Painesville, OH 44077
Jason N
Job Details: 08/03/2022
"Cc unit ff section not coolingFound no airflow to ff section. Evaporator fan not running in freezer. Found fan motor seized up, will need replaced. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middleburg Heights, OH 44130
David R
Job Details: 08/03/2022
"Called techline for no cool issue been having since first got it. While running 12 inch vacuum low side, 90 high side. Techline did not like numbers, could indicate a leak happening. Took off evap, checked lines, no leaks from outside. Can hear a slight sizzle of nitrogen, inside leak.Called and spoke to techline. Techline putting up for review. Will contact customer. Gave customer file number as well. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Solon, OH 44139
Corina B
Job Details: 08/03/2022
CC that the unit shelf is peeling the wood laminate and the ice maker is loud when filling. Confirmed on the shelf. No unusual noise for the water valve when filling. Reached out to AB on the peeling. Advised cust to reach out to whirlpool to get an authorization.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Seven Hills, OH 44131
Manny
Job Details: 08/03/2022
Replaced heater opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/03/2022
"Cc: error codeFound drip tray under unit full of water. Cleared water. Ran test cycle, with no detergent. Could not duplicate issue. Advised customer detergent could cause over suds, causing unit to leak. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Perry, OH 44081
Jason N
Job Details: 08/03/2022
"Cc unit not going through spin and rinse cycle, UL code comes up Ran test cycle, basket took awhile to float before disengaging from hub. Checked under unit, found water/grease has been running through seal and bearings and is being spun out under unit. Unit needs bearing kit for failed seal and compromised bearings. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/03/2022
Cc off balance Followed service bulletin Advised to watch
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Bay Village, OH 44140
Angel
Job Details: 08/03/2022
Cc that the hot water hose blew up spraying water everywhere and after that the washer started acting funny and working half of the time. Took off console and found that the water got to the controls causing damage unit will need control board and console replaced because of the water damage. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Strongsville, OH 44136
David R
Job Details: 08/03/2022
"Took pics of where damaged on cook top. Drip bowl, receptacles, cooktop, coil. All damaged and need replaced. Also replacing switch as well. Ordering coil, pan, switch, receptacle, cooktop.; ordrng 1 WPW10196405 (Drip bowl) and 1 W11396790 (Coil) and 1 814399 (Receptacle) and 1 WP3149400 (Switch kit) and 1 8195532 (Cooktop)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Solon, OH 44139
Corina B
Job Details: 08/03/2022
"Cust showed pop, sent pic. CC that there is a vibrating noise when its running. Heated both ovens to 350* no noises. Working as designed. Opt test ok"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/03/2022
"Call whirlpool for assistance they want me to replace top switch and motor customer has extended warranty through best buy she going to give estimate to then ; ordrng 1 WP777811 (Dir switch) and 1 W10439651 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Manny
Job Details: 08/03/2022
"Cc unit goes into sensing and water comes in then stop no wont do anything for a while, ran diagnostics no codes found, ran normal cycle opt test ok, explain to customer that if she presses the start button only once while the unit was off the unit will just power up but wont start unless the start button is pressed again, explain any time that any of the LEDs is flashing means there is either an error, the unit is on pause or the cycle hasnt started yet, she stated thats not on the owners manual. Unit is working as designed, opt test ok"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZASS
Near Beachwood, OH 44122
Joe O
Job Details: 08/03/2022
"Cc: not cooling properlyFound temps at 13 freezer and 58 ff section. Damper open, evap fan blowing, compressor running. Pulled evap cover. Found no frost build up or frost pattern on evap. Needs compressor, evaporator and drierCustomer does not want to repair at this time3 job count if customer decides to continue; ordrng 1 WR85X10087 (low side asm) and 1 WR87X20798 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Madison, OH 44057
Jason N
Job Details: 08/03/2022
"Cc unit clock button does not workConfirmed clock button is not responding. Unit needs control. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11548749 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Conneaut, OH 44030
Dan H
Job Details: 08/03/2022
"Customer complaint that unit is not making ice, found ice maker fill line frozen, fill tube heater is receiving 120vac , unit needs new heater; ordrng 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Brecksville, OH 44141
Marie V
Job Details: 08/03/2022
Ordering control correct control board. Part is cheaper. Brought new part for return. ; ordrng 1 WPW10675033 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/03/2022
Customer showed pop Took pic Cc unit seems loud Found unit operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Avon Lake, OH 44012
Angel
Job Details: 08/03/2022
Cc that unit was overflowing with ice. Verified and found ice maker arm was not inserted on one side causing the icemaker not to know when its full with ice already. Inserted arm back in place tested. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
David R
Job Details: 08/03/2022
Cc unit squeaking. Worn idler. Replaced dryer kit from t/s. Tested. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Aurora, OH 44202
Corina B
Job Details: 08/03/2022
"CC that the unit heat and stops. Confirmed. Found the gas valve turns on once and does not turn back on. The igniter turns on and shuts off, there is a rattling noise when the igniter turns on and stops when the igniter turns off. Will need a gas valve. ; ordrng 1 280119 (Gas Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11065132411
Near Elyria, OH 44035
Gabriel P
Job Details: 08/03/2022
"Found fuse open replace from t/s opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Parma, OH 44134
Manny
Job Details: 08/03/2022
"Cc handles are loose and looks like they put different screws in the Ff one, verified and handles are loose and have mixed and match screws, replaced handles opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBB01
Near Painesville, OH 44077
Joe O
Job Details: 08/03/2022
"Cc: not cooling freezer sectionCustomer stated compressor running continuously since Thursday. Found temps in freezer at 46 degrees, ff section at 52 degrees. Compressor running upon arrival, partial frost pattern. Compressor loud, pulling 1.3 amps. Needs compressorCustomer does not want to repair at this time; ordrng 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Madison, OH 44057
Joe O
Job Details: 08/03/2022
"Cc: leakingFound some condensation build up on mullion rail. Found water pooling under crisper. Found leak coming from water valve. Needs water valve. Only charging partial labor, due to recently being out; ordrng 1 WPW10312696 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/03/2022
"Customer complaint that unit is not dispensing fabric softener, found water standing in dispenser, cleared dispenser, good flow through dispenser, ran test cycle, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GFE26GGKBWW
Near Middlefield, OH 44062
Brian M
Job Details: 08/03/2022
Cc unit leaking Found drip pan clogged Cleared pan OP Test Ok
We serviced a
MAYTAG WASHER
Model MHWE200XW00
Near Avon Lake, OH 44012
Angel
Job Details: 08/03/2022
"Cc that unit was leaking underneath. Verified and found that the bellow is ripped causing it to leak underneath when washing clothes will need bellow replaced. ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, OH 44136
David R
Job Details: 08/03/2022
"Cc unit was not making ice for a week, recently started and has a full bin. Temp checks good in both sections. FZ a little higher, around 3-5*. Found FZ door left open causing frost build up on right some and some in back. Cleared, advised customer to make sure door is being closed all the way. Ran diagnostics, all thermistors check good. No ice maker error codes. All fans are good and working. Icemaker has ice inside, cycled and dumped. Ran a 57/58 test, icemaker reached home position. Test 45, called for water, no problems. Cut off power for 2 mins to reset unit. As of today icemaker is working correctly. Good, Op Test Ok."
We serviced a
KENMORE WALL OVEN
Model 79049533313
Near Brecksville, OH 44141
Marie V
Job Details: 08/03/2022
"Replaced convection fan for upper oven. Preheated to 350*, no noises. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details: 08/02/2022
"Unit had standing water, had to manually drain it since I havent received my new shopvac, Replaced pressure switch and drain pump #W10605427 (provided by customer that wpl sent her), ran diagnostics and drain and spin unit draining properly, advise customer to run a clean cycle with either white vinegar or afresh to get rid of the smell. opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAM2761KQ0
Near Austinburg, OH 44010
Dan H
Job Details: 08/02/2022
"Customer complaint that unit is not spinning, started normal wash cycle, unit filled agitated and spun, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
David R
Job Details: 08/02/2022
"Steamed all ice. Replaced heater, control, harness, thermistor, fan. Ran diagnostics. Heater coming on. Give 24 hrs to return to normal temps and. 24-48. Full bin of ice. Left towels down for if any leftover water on floor. Let know know. Good Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bay Village, OH 44140
Angel
Job Details: 08/02/2022
Cc that unit is not heating. Ran diagnostics and ran a test cycle to verify functions for the unit and checking on the heater and unit is running and heating perfectly. Recommended customer since this is a plastic tub to run hot water in sink before starting unit and always use rinse aid and the extended heat dry. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Elyria, OH 44035
Marie V
Job Details: 08/02/2022
"Replaced heater. Tested unit. No leaks, op test ok"
We serviced a
MAYTAG DRYER
Model Med5500fw0
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Chardon, OH 44024
Jason N
Job Details: 08/02/2022
"Cc unit not agitating or advancing cycles. Ran diagnostics found f7e1 for shifter fault. Ran shifter test, shifter is working but found cam/pulley is melted and damaged so it will not shift. Replaced cam using customer supplied pre Id part. Ran multiple tests on unit to identify cause of damaged pulleys. Noticed on spin tests that the basket is wobbling more so then normal. Looks to be a slightly bent or misaligned drive shaft which would be causing excessive wear on splutch components in a spin. Ordering gearcase. ; ordrng 1 W11449840 (Gearcase) and 1 W11551646 (Nut)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Lakewood, OH 44107
Angel
Job Details: 08/02/2022
Cc that unit will not heat. Verified power and L1 to neutral has 120vac but L1 to L2 has 101vac and L2 to neutral has 14vac customer will need an electrician to verify outlet. Unit is fine. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.87892601
Near Painesville, OH 44077
Joe O
Job Details: 08/02/2022
Cc: not startingFound thermal fuse open. Replaced thermal fuse. Op test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2022
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2022
"Customer complaint that unit started on it own, unit is in continuous drain, unable to cancel, unable to run diagnostics, unit needs new control; ordrng 1 W10671342 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Berea, OH 44017
Marie V
Job Details: 08/02/2022
"Cc that the unit does not starts. Tuned unit on, started a load, pass. Ran diag, no error codes. Tried different cycle. Pass. Asked cust to try . Works good. Unit is working properly at this point."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
Marie V
Job Details: 08/02/2022
"Cc that the unit was not draining and it stopped mid cycle. Tried to do another load and it did not worked. Ran diag found error code f9e1 drain pump system error . Ran auto test unit started filling up and then stopped. Does nothing. Tried rebooting, running factory calibration, still did not worked. Unit will need main control and drain pump. Cust will call Maytag. Brought part for return. ; ordrng 1 W11543994 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near North Royalton, OH 44133
David R
Job Details: 08/02/2022
"Customer had questions for auto fill and deep water. No error codes, ran calibration and diagnostics, good. Went over owners manual, normal cycle will only work and auto default to auto sensing. To show that deep water is working, ran a auto sensing Bulky/Sheets. Marked line with tape and show where it is vs Deep water wash option. Showed customer both set points. Just advised of making sure to evenly distribute clothes and use correct cycle, no overloading. Unit is good. Op Test Ok."
We serviced a
FRIGIDAIRE WASHER
Model GIWS1339ES1
Near Madison, OH 44057
Brian M
Job Details: 08/02/2022
Cc unit not draining Found drain pump damaged Customer wants to look online for her own parts. Will call and schedule if she finds it ; ordrng 1 137221600 (pump) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mantua, OH 44255
Brian M
Job Details: 08/02/2022
Cc unit seemed like it was over filling with bulky cycle Ran auto no issues found Ran bulky settings Unit is functioning properly and filling up accordingly to user manual Advised on settings and pointed customer in the right direction to get a print out of cycle selection guide because unit does not come with one
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2022
Cc unit not spinning out properly Found error for long drain Found debris in filter Cleaned debris Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Gabriel P
Job Details: 08/02/2022
"Replace gasket and washer,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
"Used nitrogen did not find a leak. Replaced the drier and ff evaporator used nitrogen, no leaks. Vacuumed the unit wait 15 minutes. Turned off vacuum waited 10 minutes low side is 20 vacuum was in a 30 vacuum when done vacuuming. called t/l isolate the high side and the low side. Unit went into vacuum. Called t/l drew unit is non repairable"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
"Cust showed pop, sent pic CC that the unit is leaking. Confirmed. Found the water leaking on the left side. Door do not have pressure on the left side. Replaced the gaskets. Started a rinse cycle. Opt test ok ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model Mvwb835dwo
Near Kent, OH 44240
Brian M
Job Details: 08/02/2022
"Cc of noise then unit stopped working Found gearcase leaking water, clutch, rotor and stator damaged And wash plate wont move ; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10902814 (washplate) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Kent, OH 44240
Brian M
Job Details: 08/02/2022
Installed control and ui OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
David R
Job Details: 08/02/2022
"Customer had question on unit, old washer was over 20 years old. Had questions on functions and options. Went over all functions and customer can refer to owners manual if needed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/02/2022
"Cc that the ice maker is not working. Confirmed. Found ice maker stuck. Is getting 117v from L to H. Tried to jumpstart, failed. Took temps 1* freezer 35* fresh food and 15* in once maker box. Replaced ice maker from T/S. It cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Andover, OH 44003
Dan H
Job Details: 08/02/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f7e9(locked rotor), f4e1(heater stuck on), f0e3(overload), f7e3(motor drive module over current), f6e2(miscommunication ui cannot hear acu), and f2e1(stuck key) error codes, found water leaking passed tub seal into motor and rotor, motor harness shorted and burned, unable to remove wash plate, unit needs new gearcase, wash plate, motor, rotor , clutch, slider, harness, and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl) and 1 W10902814 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11409746 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44102
Angel
Job Details: 08/02/2022
Replaced heater tested unit to make sure there were no leaks and everything functions properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Corina B
Job Details: 08/02/2022
CC that there is a vibration. Confirmed. Found the freezer fan vibrating. Readjusted the freezer fan. No vibrating noise. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Jefferson, OH 44047
Dan H
Job Details: 08/02/2022
"Customer complaint that ice maker is not working, humming noise, frost in freezer section , doors are sealing, ice maker cycled and filled, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH
Near Lakewood, OH 44107
Angel
Job Details: 08/02/2022
Cc that unit was not heating when she used it. She had unit running before i got to home and it was finished with the cycle when I arrived and it was heating perfectly noticed shes not using rinse aid. She had some rinse aid so I showed her how to fill it up and how it functions. Also recommended her to run the hot water in her sink before starting dishwasher. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2022
"Customer complaint that upper rack will not pull out, confirmed, found adjuster wheel jammed under track,, no damage, corrected, op test good"
We serviced a
KENMORE DRYER
Model 110.s79s0100
Near Lakewood, OH 44107
Angel
Job Details: 08/02/2022
Cc that dryer is loud when operating. Confirmed turned on unit and it started rattling. Took apart and found one of the rollers bearings worn replaced rollers with repair kit so it got new belt and pulley as well tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/02/2022
"Cc that blower wheel was broken and that this is the 4th time its broken since 11/09/21. Took apart unit and confirmed blower wheel was cracked again could not see any obstructions but did notice that the blower wheel was hitting the seal probably from being cracked and going off balance. Recommended customer to get motor and blower wheel replaced because motor could be causing the issue but she stated that she will either do the blower wheel or just get a new one and explained to her that i do not guarantee that it will not crack again if motor is not replaced. Gave her estimate with motor and blower wheel but she stated she will rather go out and shop around for a new dryer. Charged service call.; ordrng 1 WP697772 (Blower) and 1 W11126010 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model dv42h5200Ew/A3
Near Perry, OH 44081
Dan H
Job Details: 08/02/2022
"Installed new thermostat and thermal cut off, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Painesville, OH 44077
Dan H
Job Details: 08/02/2022
"Customer complaint of scratch on cabinet and freezer section door and pin holes in fresh food section door liner, took photos, called whirlpool techline spoke to Ed , documented ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Cleveland, OH 44110
Corina B
Job Details: 08/02/2022
CC that there is frost and ice on the top of the freezer. Confirmed. Found the freezer door sagging. Raised the door with washers. Used silicone around the ff section. Opt test ok ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44115
Corina B
Job Details: 08/02/2022
Replaced the control. Brought back the core. Started a drain and spin. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 08/02/2022
"Installed new user interface, op test good"
We serviced a
MAYTAG WASHER
Model MTW5700TQ0
Near Kirtland, OH 44094
Jason N
Job Details: 08/02/2022
"Cc unit not spinning or draining Switched to spin cycle, unit not spinning. Checked lid switch contacts, reading open. Bypassed lid switch, drained water from unit. Ordering lid switch. ; ordrng 1 WP8318084 (Lid switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willoughby Hills, OH 44092
Jason N
Job Details: 08/02/2022
"Cc unit freezing product in ff sectionCustomer stated that the milk on his top shelf is freezing. Found customer placing milk right next to damper outlet. Advised customer to avoid placing liquids or high moisture content food on top shelf next to damper outlet as this will have a tendency to freeze product. Ran diagnostics, all thermistors passed. Fans operation test good. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/02/2022
"Cc unit not filling with water, will drain and spinRan wash cycle test, found no water coming in but timer advancing. Water level sensor pressure hose is clear. Unit needs water level switch. ; ordrng 1 W10339326 (Water level switch)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Chardon, OH 44024
Joe O
Job Details: 08/02/2022
"Cc: control not displaying anything, oven not workingFound element open, control is receiving proper power. Needs element and control; ordrng 1 WPW10655845 (cntrl-elec) and 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/02/2022
Installed control and ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Parma, OH 44134
Gabriel P
Job Details: 08/02/2022
Found both gasket torn ; ordrng 1 W10436252 (Gasket freezer) and 1 W11368721 (Gasket right door)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Seven Hills, OH 44131
Gabriel P
Job Details: 08/02/2022
"Customer complaint of a leak coming from underneath unit fill washer at rinse and spin cycle it fill then pause unit check underneath and found no signs of leak then let the cycle finish still no signs of leak customer wants me to run a load with clothes and it leaks threw the inner ring cause will use silicone to see if it will take issue I advise him that if that doesnt work he will need inner ring replace ; ordrng 1 W11550886 (Inner ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEQ
Near Seven Hills, OH 44131
David R
Job Details: 08/02/2022
"Cc unit was not cooling, Temp past 50, frost Right side FZ. Found gaskets both FF and FZ worn down, gaps. Damper is not opening or closing properly. Diagnostics mode numbers on control, fading, cannot see options. Ordering gaskets, control and damper. ; ordrng 1 WPW10503278 (Control) and 1 WP67003903 (Damper) and 1 WPW10443311 (Gasket) and 1 WPW10443309 (Gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW2
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 08/02/2022
Ran diagnostic and check heater temperature working as design everything pass
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/02/2022
Replaced UI tested unit. Op test ok
We serviced a
KENMORE WASHER
Model 110.226221
Near Euclid, OH 44123
Jason N
Job Details: 08/02/2022
"Cc unit not draining Set unit for spin and drain, unit spun and drained properly. Ran large wash load cycle and then switched into spin and drain. Unit spun and drained properly. Checked under unit, everything looks good. Could not duplicate a drain issue with unit at this time. Noticed wash sink next to unit is not draining when unit drains into it."
We serviced a
KENMORE RANGE
Model 362.72220201
Near Willowick, OH 44095
Jason N
Job Details: 08/02/2022
"Cc unit oven not heatingRan bake test, amp draw on ignitor only reading 2.5A. Ignitor is weak and needs replaced. Replaced ignitor using truck stock part. Reran bake test, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS65GS1
Near Chardon, OH 44024
Joe O
Job Details: 08/02/2022
Installed ice maker. Cycled. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, OH 44094
Jason N
Job Details: 08/02/2022
Cc unit lights not working Replaced all LED modules using customer supplied pre Id part. Illumination test good.
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Chardon, OH 44024
Joe O
Job Details: 08/02/2022
"Installed ui and control. Unit running but time display not illuminated. Played with harness, time illuminated. Needs ui harness. ; ordrng 1 WD21X21664 (dishwasher door harn)"
We serviced a
KENMORE REFRIGERATOR
Model 596.72003016
Near Chardon, OH 44024
Joe O
Job Details: 08/02/2022
"Cc: not cooling ff sectionFound temps in ff section at 54 degrees, freezer at 2 degrees. Unit reading 50 degrees in ff section. Found damper closed upon arrival. Entered diagnostics. Found damper is operating. Needs control; ordrng 1 WPW10317076 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bratenahl, OH 44108
Joe O
Job Details: 08/02/2022
Installed element and sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2022
Installed element. Tested. Op test ok