We serviced a
WHIRLPOOL WALL OVEN
Model JMW9530DAS
Near Ravenna, OH 44266
Jason N
Job Details: 04/22/2022
"Installed main control. Ran bake test to 300. Unit preaheated properly and cycled. Did not install temperature sensor, retrieved for return. Customer will need credit for unused part. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/22/2022
"Cc: not spinningFound error codes f0e5(off balance). Ran manual spin. Found basket not engaging. Found hub stripped. Attempted to remove wash plate. Washplate will not break free. Needs wash plate and hub; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PSF26MGWAWW
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2022
"Cc: not cooling properlyFound temps at -12 degrees, ff section at 38 degrees. Customer had digital thermostat is unit. With nothing in unit temps fluctuating between -22 and 51 degrees. Found ff fans not functioning. Cus pointed out a broken door switch. Needs ff damper assembly, express chill fan, and door switch. Customer does not want to repair at this time; ordrng 1 WR23X23343 (ref door switch) and 1 WR49X10091 (refrigerator damper) and 1 WR17X13035 (qc fan & harness asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44114
Corina B
Job Details: 04/22/2022
"Recovered refrigerant, replaced evap.and drier, pulled 28vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2022
"Cc: error codes, not spinningFound error codes f7e7(motor unable to reach target rpm), f0e2(over suds). Ran diagnostics test cycle. Ran drain and spin. Ran diagnostics spin cycle. Unit entered high speed spin then threw f7e7 error. Needs control, belt, and actuator; ordrng 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11543998 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY09
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/22/2022
"CC that the unit is not cooling. Unit was unplugged and in the middle of the kitchen when arriving. Checked the compressor 1 amp when running. Fans are running. Let run for 15 minutes. No frost pattern on the evaporator. Will need a new evaporator and drier. Cust does not want to repair ; ordrng 1 W11459354 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Painesville, OH 44077
Dan H
Job Details: 04/22/2022
"Customer complaint that unit is leaking, confirmed, found a hole in drain hose, unit needs new drain hose; ordrng 1 8269144A (Hose), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 04/22/2022
Cc that the freezer has lost of frost and that fresh food section is not cooling. Took temps -3* in freezer and 50*fresh food . Found drain clogged. Defrosted ice from the drain and found a piece of foam that was inside . Removed and dropped some water down . Pass. Op test ok. Set unit to recommended.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Mogadore, OH 44260
Jason N
Job Details: 04/22/2022
Cc unit center piece for upper rack arms fell off and melted. Found port gasket on middle spray arm manifold had come off and fell onto heater element. Advised customer the entire manifold will need replaced. Ordering part.; ordrng 1 WPW10340542 (Manifold)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Painesville, OH 44077
Dan H
Job Details: 04/22/2022
"Customer complaint that water dispenser button gets stuck on, confirmed, installed new dispenser separator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Warrensville Heights, OH 44122
Manny
Job Details: 04/22/2022
"Cc cooktop on indicator light is staying on even if burner are off, verify and light is on cooktop top is cold, checked power and proper power coming in remove back cover and check voltage to indicator light and has 120V with all infinite switches on the off position, spoke to BJ he stated that happens when an infinite switch contacts are shorted closed, he advise disconnecting the P connector from infinite switch one at the time to see which one is shorted, Right front infinite switch needs to be replaced. Part is out of stock, office to contact customer with next service appointment when parts is available.; ordrng 1 WP3149400 (element,surf.rf)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2CHMXPL06
Near Westlake, OH 44145
Gabriel P
Job Details: 04/22/2022
"Found drip pan clogged had to steam all ice and unclogged it ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW500DW1
Near Cleveland, OH 44128
Marie V
Job Details: 04/22/2022
"Cc that the unit will not operate that the unit makes a noise and last cycle was sheets. Plugged in unit it was on float mode. Ran diag found error code F0E5 off balance load. Delete error and ran auto test, pass. Explain cust why unit entered float mode and what to do when that happens. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Kent, OH 44240
Jason N
Job Details: 04/22/2022
Cc unit frosting inside cabinet Found several large gaps in door gasket allowing warm air to infiltrate cabinet. Replaced gasket and used heat gun to stretch gasket to make a good seal to cabinet. Gasket sealing all the way around cabinet. Advised to allow up to several days for frost to dissipate inside unit. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Geneva, OH 44041
Dan H
Job Details: 04/22/2022
"Service pointer #W11606409 says to replace all led modules with part number W11484836, customer has 2 led controls and 6 w11462342 led modules which are the old part numbers that keep going bad, ordering corrected part, part is out of stock so not scheduling return appointment ; ordrng 12 W11484836 (Led module)s"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 04/22/2022
"Cc that the unit will not run. Just hums . Confirmed, cant get to diagnosis, Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11574590 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS
Near Cleveland, OH 44109
Marie V
Job Details: 04/22/2022
"Cc that the freezer works but the fresh food is not. Took temps 10* freezer and 50* fresh food section. Freezer was was not operating. Receiving 124V . Unit will need new fan. ; ordrng 1 242077705 (Fan), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Aurora, OH 44202
Jason N
Job Details: 04/22/2022
Installed console control. Ran functionality tests. All tests passed. Op test good.
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 04/22/2022
"Customer complaint that unit is bouncing all over and not spinning properly, ran diagnostics found f0e5(off balance load), f0e2(oversuds), and f2e1(stuck key) error codes, suspension is worn out, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brook Park, OH 44142
Marie V
Job Details: 04/22/2022
Cc that the unit is not starting and is making some noise and that when they turn it to the cycle the light came on and it clicked a few times and it got canceled. Ran diag found error code F7E5 shifter fault. Ran auto test pass. Verify connections at control and underneath unit. Pass. Replaced shifter from T/S. Ran calibration and auto test. Started normal cycle filed and started washing. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aurora, OH 44202
Jason N
Job Details: 04/22/2022
Installed wash motor assembly. Ran auto test cycle. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, OH 44094
Joe O
Job Details: 04/22/2022
"Cc: squealing, leaking oilFound gear case leaking oil. Found belt stretched. Unit squeaking from gear case. Needs gear case belt and cam. ; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Madison, OH 44057
Dan H
Job Details: 04/22/2022
"Installed new door gasket, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 04/22/2022
"Customer complaint that unit is not draining, confirmed, found drain pump not working, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDC300XW1
Near Chardon, OH 44024
Joe O
Job Details: 04/22/2022
"Installed thermal fuse, and radiant sensor. Ran test cycle. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44124
Corina B
Job Details: 04/22/2022
"CC that the unit is leaking. Started a cycle with no detergent, no leaks. Started a cycle with the liquid cascade detergent started to leak. Advised customer to use pods."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Cleveland, OH 44135
Angel
Job Details: 04/22/2022
Cc that unit was making sound when spinning. Explained to customer that Ive had these where we install new drums and make the same sound also made sure the bearings were good and they were and leveled the unit for customer as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Angel
Job Details: 04/22/2022
Cc that unit is clicking on and off. Confirmed right when i came in i could hear the compressor run which sound bad and clicked off. Read the amperage on compressor and was running at 9amps will need compressor replaced.; ordrng 1 W11370574 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ00
Near Brooklyn, OH 44144
Angel
Job Details: 04/22/2022
Cc that unit is leaking in front. Verified and freezer has ice build up in bottom from drain tube being clogged up. Will need to clear drain tube and remove ice. Cleared out drain tube and ice. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/22/2022
"Found unit squeaking replace belt and it stop squeaking,opt test ok ran calibration and auto test pass ; used 1 W11239857 (Belt), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Brooklyn, OH 44144
Angel
Job Details: 04/22/2022
Cc that unit will not stop at end of cycle and theres no light to see the clothes. Verified and explained to customer that for the light I cannot help them out with that because unit does not have that option so I ran diagnostics and no error codes ran a test cycle and passed perfectly. Can not find any issues with unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near North Olmsted, OH 44070
Angel
Job Details: 04/22/2022
Replaced diffuser. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details: 04/22/2022
Put unit in to a vacuum and when I when to charge it the can of r600 not screwing in on scale also does not have a hole like the other one call corina and she said thats not the right can also call Hv she said same thing we going to have to reschedule with another tech that has the right r600 can and we going to have to order the right can for me ; schdld next appmnt for 4/27 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/22/2022
Cc unit top rack track brokeFound right side upper rack adjuster wheel broken. Replaced using customer supplied pre Id adjuster kit and wheels. Upper rack operation test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GBS0
Near Westlake, OH 44145
Angel
Job Details: 04/22/2022
Cc that unit will fill but wont start. Ran diagnostics and found F2E1 error code for stuck key so i tested all the keys and were fine. So i looked underneath and checked all wiring looked good started a normal cycle and unit started filling and washing as should cancelled the cycle and started unit again with different settings and functioned as should could not find any issues with unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Bedford Heights, OH 44146
Manny
Job Details: 04/22/2022
"Cc filter is stuck, verified and filter is stuck in the housing, the door wont push the filter out use pliers to removed the filter installed new filter op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
Manny
Job Details: 04/22/2022
"Cc unit still not cooling. Checked temps Rc 41 FC 58 check for leaks no leaks detected, RC evap has good frost pattern FC evap cover in frost on the by bimetal, I spoke to BJ he said if the 3 way valve wasnt in the home position there will be air left in the system and unit will no cool properly he advise evacuate the system making sure 3 way valve is in the home position and the recharge. Set 3 way valve to the home position and disconnected from power, Recovered refrigerant, place unit in a 29in vacuum and holding for 15 mins. Recharge with 5.50oz of R134a, reconnected Valve, pressure holding at 1psi for 10 mins good frost pattern on both evaps, took temps RC 44 FC 47, unit seem to be cooling properly, advise customer to give the unit 24 to 36 hours for temps to equalize and unit start ice production."
We serviced a
MAYTAG RANGE
Model MER6772BAW
Near Willoughby, OH 44094
Corina B
Job Details: 04/21/2022
CC that there was f1 fault. Cust Did reset the breaker. F1 runaway temperature. Checked the temp sensor 1085 ohms. Will need a main control. Control is nla. ; ordrng 1 74006213 (Control)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44129
Manny
Job Details: 04/21/2022
Replaced hub ran calibration and test cycle opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Wellington, OH 44090
Marie V
Job Details: 04/21/2022
"Cc that the unit stopped cooling and then they had it set to recommended, then they set unit to colder temp. Unit froze the water bottles , but it stops cooling from time to time. When arrived took temps 0* at freezer and 39* at fresh food section. I set unit to coldest setting did not worked. Replaced control from surplus , unit started running and had full frost pattern on evaporator. Told cust to monitor unit. Also explain when unit goes on defrost if theres not enough food you will notice the change of temperature inside. Specially ice cream . Everything else checked good. Op test ok; ordrng 1 PanelUI (W11446726)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Strongsville, OH 44136
Marie V
Job Details: 04/21/2022
"Cc that the unit is not making ice. Confirmed. Took temps 36* fresh food , 2* on freezer and 14* inside ice maker box. Ran diag fir ice maker E0 no error on ice maker. Verify water coming in to ice maker none. Line is not frozen. Found water valve is not operating receiving 128V, unit will need new valve. ; ordrng 1 W11482383 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Corina B
Job Details: 04/21/2022
Replaced the lid. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Madison, OH 44057
Brian M
Job Details: 04/21/2022
"F2e1 error Ran diagnostics found f2 e1 stuck key tried to reset no good needs panel ; ordrng 1 W10885068 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE5
Near Cleveland, OH 44119
Corina B
Job Details: 04/21/2022
"Replaced the drain pump. Cust is getting a new floor. Advised cust to not run the dishwasher until the dishwasher gets installed. Tested the drain pump, good. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVVWB835DW3
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
Cc that one of her sheets was stuck under the wash plate and she could not remove it and it was the first time that it has happened to her. I pulled it and came right out checked wash plate and looks good but explained to her that if it keeps happening she will need a new wash plate because it could be starting to warp.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Conneaut, OH 44030
Dan H
Job Details: 04/21/2022
"Installed new control, op test goo"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
"Customer showed pop took pic Cc unit making noise Found noise to be drain Reset control, Ran auto test and calibration Advised on soap usage"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 04/21/2022
"Cc unit move about 12 inches on a off balance load, ran diagnostics no error codes found, ran test cycle no issues, asked customer for 4 large towels and ran a spin test after soaking the towels, unit is leveled and minimal vibration, customer stated that the selection knob is not aligned with the print on console, asked BJ if that part is cover under warranty, he said that it is, ordering console. Customer will no be available until 5/12/22; ordrng 1 W10877641 (panel-cntl)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Chesterland, OH 44026
Joe O
Job Details: 04/21/2022
"Installed control. Unit still throwing f3e1(bottom oven sensor open or shorted). Spoke withBJ, Ohmed out sensor from control(1099 ohms). Checked heater circuit. Checked thermal fuse on bake drawer. All checks good. Potential the harness does not have good connection on control. Needs harnessHarness out of stock. Office to reschedule; ordrng 1 W11226775 (harns-wire) and 1 W11171883 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
"Cc that unit had a burning odor when in use. Verified underneath and found that the gear case is leaking pretty bad all the components underneath are drenched in oil. Unit will need gear case, motor, shifter, cam, and belt. Gave customer estimate and stated they rather spend money on a new unit. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 WPW10006384 (Belt) and 1 W11283592 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2022
"Installed new sump assembly and link kit, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Parma, OH 44129
Gabriel P
Job Details: 04/21/2022
"Replace part ,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
Installed motor OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
Marie V
Job Details: 04/21/2022
"Cc that the unit still leaking. Confirmed saw video. Looks like a lot of suds. Started normal cycle. And verify spray arms. Both clogged. Brought the bottom seal for return. Ordering new spray arm. Cust will put part on. Also because of suds I recommended cust to try another detergent . She is using 1 pod, witch is recommended but unit creates a lot of suds with it. If go with liquid, 1-2 tablespoons of detergent is all it needs. Op test ok; ordrng 1 WPW10498900 (Upper spray)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Highland Heights, OH 44143
Joe O
Job Details: 04/21/2022
"Cc: not dryingEntered diagnostics, Found no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Found heater is functioning. Advised customer if water is not hot enough unit will shut down the heater. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
Installed led board. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Lorain, OH 44053
Angel
Job Details: 04/21/2022
"Cc that unit has a F51 error code when going into the spin. Verified underneath and found the rotor bolt was loose also the whole underneath of washer is full of oil mixed with water unit will need rotor stator and bearings replaced. Gave customer estimate and stated that they will be shopping for a new washer. Charged service call.; ordrng 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10435302 (Bearings), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Lorain, OH 44055
Angel
Job Details: 04/21/2022
Cc that unit is not heating at all. Verified and unit has no gas line hooked up to it so it wont heat explained to customer and they said they will call store because they dont have a gas line near by to hook up.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
Cc: leaking from ice makerFound unit leaking from fill tube. Extended fill tube. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/21/2022
"Cc: not workingCustomer stated he replaced door switches and after that nothing would work, and interior lights stays on. Found switch housing tabs broken, will not hold switch properly. Found screws holding switches is also incorrect. Needs interlock switchesCustomer does not want to repair at this time ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Westlake, OH 44145
Angel
Job Details: 04/21/2022
Replaced drive motor tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middlefield, OH 44062
Brian M
Job Details: 04/21/2022
Cc standing water Push cancel and drained unit Ran test cycle drain pump functioning Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at-2 degrees, found ice maker turned off, turned on, ice maker cycled, ice maker did not fill, valve is receiving 120vac , unit needs new valve ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/21/2022
"CC that the unit is not cooling the freezer. Confirmed. Found there frost on the evap cover. Ran diag thermistor passed. Will need a main control and harness. I have a ma8 control on the truck. Left part with the customer; ordrng 1 W11249952 (Harness), used 1 SHIPPING (shipping and handling), and 1 WPW10675033 (Control) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2022
Installed new valve
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 04/21/2022
"Replace control and ui,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 04/21/2022
Ran diagnostic no error ran calibration and auto test pass cannot find any issue
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Chagrin Falls, OH 44022
Manny
Job Details: 04/21/2022
"Cc pan its broken where pump attaches, verified and recirculating pan is broken and pump wont attached, unit needs the reservoir and pump; ordrng 1 W10837384 (pan-water) and 1 W11542868 (Reservoir pump)"
We serviced a
MAYTAG WASHER
Model MAV6451AWW
Near University Heights, OH 44118
Corina B
Job Details: 04/21/2022
"CC that the unit does not finish a cycle, sometimes stops mid cycle. Checked the belts and inside, looks good. Will need a timer. ; ordrng 1 WP22004189 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44106
Gabriel P
Job Details: 04/21/2022
"Need door switches they are open ; ordrng 1 WP208823 (Switch) and 1 WP207166 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near Pepper Pike, OH 44124
Manny
Job Details: 04/21/2022
"Cc lots of debris in the washer, verified and saw black spots in the basket ran diagnostics no codes found, ran test cycle when unit started filling a lot of black build up came out, took unit apart she will purchase a new unit
We serviced a
CROSLEY WASHER
Model CFW4500KW0
Near Hiram, OH 44234
Brian M
Job Details: 04/21/2022
"Cc unit not starting and draining Found drain pump just humming, found ever time you move knob it says error no info available on this model Needs drain pump ; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
Replaced diffuser and was functioning as should. Also from last visit customer installed the water line but was leaking when he installed it. So I looked in back of unit where it was leaking from and found it was leaking from the icemaker line. Cut line and used a water line connector tested again and no leaks did mention to the customer hes going to have to keep an eye on the main water line because it starting to push water causing a small drip. He said he will get that taking care of. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, defrost thermostat and heater are working , unit needs new control; ordrng 1 W11524469 (Cntrl)"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Cleveland, OH 44102
Corina B
Job Details: 04/21/2022
"CC that the washer is it irking. Confirmed. Control is not responding. 120 volts coming in. No led light flashing. Unplugged the sifter, still no response. Will need a main control. Cust does not want to repair; ordrng 1 W11481725 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Gabriel P
Job Details: 04/21/2022
Found door switch broke replace from t/s opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Manny
Job Details: 04/21/2022
"Cc unit not cooling enough, checked temperatures 57 in Rc and 29 in FC, compressor pulling 2.52amps removed back cover and found a bullet piercing valve already installed, I told the customer about the valve and she said no one has ever worked on the fridge, I told her is highly unlikely that wpl left a valve on, charged with 145psi of nitrogen within 1 min pressure went down to 110psi and going down, checked condenser, evap and all the joints for leaks, cant determine where unit is leaking from, heard hissing noise on the left side of the unit inside the wall, unit has an internal leak and its not repairable. Advise customer to try to contact wpl and see if they do something for them, I advise them not to put to much stuff in the unit as it could stop cooling completely at any moment. Customer stated they were already looking to replace it just wanted us to come and confirm what previous company diagnosed. Unit is not repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/21/2022
Cc: drawer stickingFound shelf not seated correctly. Re seated shelf. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, OH 44240
Brian M
Job Details: 04/21/2022
Found error for over load and off balance Ran test cycle OP Test Ok Ran DLS calibration OP Test Ok Adjusted feet OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Corina B
Job Details: 04/21/2022
"CC that the ice maker is not working. Confirmed. Found the heater stuck on, not cycling. Unplugged the ice maker. Will need a new ice maker. ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Garfield Heights, OH 44125
Marie V
Job Details: 04/21/2022
"Cc that the unit unit is making a loud noise. Confirmed on diag . Tilted unit found some oil leaking. Unit will need gearcase, slider and impeller. Office will contact once they have eta on the part.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Impeller)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brook Park, OH 44142
Marie V
Job Details: 04/21/2022
"Cc that the unit is not spinning the clothes out, still wet at the end of the cycle. Ran diag found error code F0E5 off balance load detected , F7E6 motor fault. Unit had hub stripped. Replaced from T/S. Ran calibration and auto test. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/21/2022
"Cc: not dryingCustomer stated unit never advances to drying, stated unit will stay on sensing. Found terminal block shorted out. Needs terminal block kit, and power cord. Replaced power cord and terminal block. Ran test cycle. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beachwood, OH 44122
Manny
Job Details: 04/21/2022
"Replaced pump motor, opt test ok console is fully functional. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mantua, OH 44255
Brian M
Job Details: 04/21/2022
Installed gasket OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Burton, OH 44021
Brian M
Job Details: 04/21/2022
"Cc no heat Found heater open needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
Cc that unit is leaking while not in use. Confirmed unit keeps leaking Joe from maintenance had the valve replaced it tested unit. Opt test ok.
We serviced a
AMANA WASHER
Model NFW5800HW1
Near Cleveland, OH 44102
Corina B
Job Details: 04/21/2022
CC that the clothes are wet at the end of a cycle. Ran diag F0e2 suds F9e1 long drain. Ran a CO rest. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load. Started a quick load with towels and clothes. Does Draining and sd comes up. Will need to pull unit out to get to drain pump to clear it out.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Bedford Heights, OH 44146
Gabriel P
Job Details: 04/21/2022
The heat is good there was a metal filter on the outside preventing door to open correct issue now more air flow is coming out out side and for the tone signal at the end of cycle it was off but turn on and it work
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shaker Heights, OH 44122
Manny
Job Details: 04/21/2022
"Cc unit not completing cycle, stated clothes are wet at the end of the cycle and that the basket spins slowly, ran diagnostics and no codes found, set unit to test cycle and unit will not spinning, taking unit apart wash plate is stuck to the shaft and shaft if stripped, hub has no spline left and there is oil on the gearcase, unit will need gearcase and hub replaced informed customer that we will need to replace wash plate since there is a really high chance that will break trying to get it off the shaft, customer will not proceed with the repair, stated she will be purchasing a new unit. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MHWE450WW02
Near Cleveland, OH 44110
Corina B
Job Details: 04/21/2022
CC that there is a loud sound in a spin. Confirmed will need a tub and basket. Parts are still under warranty. Cust does not want to repair. ; ordrng 1 WPW10283352 (Basket) and 1 W10772619 (Tub) and 1 W10772607 (Tub)
We serviced a
MAYTAG DISHWASHER
Model DWU7400BAX
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/21/2022
Cc unit not draining Moved timer to drain position unit drained Possibly a timer issue Timer is NLA; ordrng 1 99001142 (timer)
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Brian M
Job Details: 04/21/2022
Cc unit stopped cooling but is now Unit is temping at 40 and is set to 40 Can not determine an issue today
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QS3
Near Madison, OH 44057
Joe O
Job Details: 04/21/2022
"Cc: not cooling, frosting in freezerFound temps in ff section at 60 degrees, freezer at -10 degrees. Ohmed out bimetal and element circuit. Found circuit open. Needs heating element and harnessHarness out of stock. Office to reschedule ; ordrng 1 242213501 (harness) and 1 242044020 (heater-defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Marie V
Job Details: 04/21/2022
"Cc that she started a cycle but the unit did not worked, also that the hot water is off because she only wash with cold. Ran diag found error code F8E1 no fill long fill.tuned hot water back on and started a normal cycle. Unit started washing. Explain cust that if unit is set to cold , cool it still will use a little of hot to maintain proper temps. Set unit to tap cold. Pass. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XSS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/21/2022
"Proper voltage going to unit but is not operating or not working giving estimate customer will call whirlpool for coverage ; ordrng 1 W10857232 (Module), used 1 SHIPPING (shipping and handling), and 1 W10138793 (Fuse) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Euclid, OH 44123
Corina B
Job Details: 04/21/2022
Replaced the lightbulb. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2022
Cc knobs nor aligned Fixed knobs OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2022
"Replaced ignitor, grates and knobs tested burner to make sure it was functioning properly. Opt test ok"