We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Parma, OH 44134
Macaulay G.
Job Details: 01/10/2018
asher was in flood mode. Cancelled cycle. No error codes. Ran calibration cycle. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Parma, OH 44134
Macaulay G.
Job Details: 01/10/2018
eplaced door switches. Tested and heated ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 01/10/2018
Ran washer through quick diagnostics cycle. All functions are normal. Washer fills and agitates properly. Customer had said that the detergent pods they use are not dissolving properly and the coating sticks to their clothes a lot. Advised customer to use liquid detergent instead. Also advised to use a washer cleaner. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYB03
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/10/2018
nstalled damper assembly. Damper opens and closes properly.; Job Cmpltd,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 01/10/2018
Installed new gearcase per whirlpool techline, op test no good, called whirlpool techline spoke to Keisha, transfered to master tech Dustin, said gearcase is bad, replace gearcase, file number 7720916003, ordering gearcase and clutch ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy), schdld next appmnt for 1/18 THU
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/10/2018
Found lights not turning on when door is opened. Replaced door switches with harness. Tested and heated ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/10/2018
Swapped door from left to right hand door.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Strongsville, OH 44136
Gail V.
Job Details: 01/10/2018
Took apart dryer and found nothing abnormal that would make the dryer sound loud. Made sure all screws were tightened. Tests ok.; Job Cmpltd
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 01/10/2018
Customer complaint that dishes are not drying when cycle is finished. Used multi meter to check resistance to element, element has about 16 olms. High limit thermostat is closed. Control board is sending 120 to element but not keeping it on long enough to dry. Office to order control board.; ordrng 1 W10906422 (elect,control board), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Avon Lake, OH 44012
Brian B
Job Details: 01/10/2018
Checked temps, 42 ff, 40 frz, 39 ice box... found no frost pattern on frz evap. Found dye and oil leaking from ff evap. Will need ff evap and filter. Cust will call whirl to see if they will pay for repair. Paid sc.. do not order parts unless Cust calls back.;, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Avon Lake, OH 44012
Brian B
Job Details: 01/10/2018
Found led lights not working. Ran diag and tested door switches. Switches are good. Checked voltage on led aurora board . 14v on input side. Checked output voltage. No voltage on either light string. Will need new aurora board. Office to order. ; ordrng 1 W10830288 (LED BOARD ), schdld next appmnt for 1/17 WED !,
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS0
Near Avon, OH 44011
Gail V.
Job Details: 01/09/2018
Replaced harness and door. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Avon, OH 44011
Brian B
Job Details: 01/09/2018
Replaced listed parts. Ran diag and test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Brian B
Job Details: 01/09/2018
Replaced broken suspension rods. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC416FW
Near Rocky River, OH 44116
Brian B
Job Details: 01/09/2018
Found start button not working, removed and greased start pad, ran auto test, OP Test Ok.; Job Cmpltd,
We serviced a
HOT POINT RANGE
Model RGB532BEW3WH
Near Lakewood, OH 44107
Brian B
Job Details: 01/09/2018
Oven not lighting. Found weak Ignitor. Amp draw 2.55 Amps. Replaced Ignitor from t/s. Tested oven. Op test ok.; used 1 12400035 (IGNITOR 5299) from stock, , Jobcompltd
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 01/09/2018
Part is damaged, box was crushed, dsi board is cracked(see pics), ordering new board; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 1/17 WED
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL00
Near Concord Township, OH 44077
Robert A.
Job Details: 01/09/2018
Plugged in unit, cond fan running, cond clogged, cust to clean, op test ok; , Job Cmpltd,
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/09/2018
CC that the units fan turns on and the microwave turns on by itself. Have a pot of water boiling on the range to have to fan turn on. Let the pot of water broil for 10 minutes, fan did not turn on. Talked to TG, the fan is normal to come on if there is excessive steam. Microwave is working as designed. Optest ok. Brought parts back for return. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW3
Near Franklin Township, OH 44240
Robert A.
Job Details: 01/09/2018
Ran diognastics, sensor failure, found hub stripped, replaced both, ran recal cycle, op test ok; used 1 W10528947 (HUB26.16), and 1 WPW10006355 (ACTUATOR57.13) from stock, Job Cmpltd,
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near South Euclid, OH 44121
Corina B
Job Details: 01/09/2018
CC that it take 3 hrs to dry clothes. Checked outside vent, no air flow. Also the outside vent does not have a cover on it where animals can go inside the vent. customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed the plastic vent, unit is cycling properly. Optest ok. ; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/09/2018
CC that the unit has error code f2e1. Found unit with f2e1 Stuck key/Shorted key. Will need a new UI, control. Called SM to order parts. ; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10312205 (cntrl-elec), schdld next appmnt for 1/17 WED
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Kent, OH 44240
Robert A.
Job Details: 01/09/2018
installed ui and manager, op test ok; Job Cmpltd,
We serviced a
WFW9351YL00 whirlpool
Model washer
Near Chester Township, OH 44026
Chad P.
Job Details: 01/09/2018
Door seal has a hole right on the front. Replaced. Ran normal wash. Op test ok. ; used 1 WPW10381562 (BELLOW) from stock,
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWX1
Near Kent, OH 44240
Robert A.
Job Details: 01/09/2018
Installed upper rack, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Kent, OH 44266
Robert A.
Job Details: 01/09/2018
found slenoid siezed in down possition, needs selenoid; ordrng 1 WP2152713 (SELENOID90.31), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/17 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Ravenna, OH 44266
Robert A.
Job Details: 01/09/2018
Ran diognastics, 4-3 motor not running, motor receiving 120 vac, needs sump cust to return do not order; ordrng 1 W11087376 (SUMP ASM ),
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Garrettsville, OH 44231
Robert A.
Job Details: 01/09/2018
Ran diognastics, no water entering unit, tested valve, no cold water, turned on cold water, ran racal cycle, good, ran drain and. Spin, op test ok; Job Cmpltd,
We serviced a
KFGG500EWH2 whirlpool
Model range
Near South Russell, OH 44022
Chad P.
Job Details: 01/09/2018
Confirmed intermittent ignition on front left burner and front right. Adjusted several times. Op test no good. Unit is sparking correctly. Gas checks good. Needs cap and burner replaced. ; ordrng 1 WPW10183374 (CAP KIT) and 2 WPW10515455 (BURNER)s
We serviced a
MDB4949SDZ0 maytag
Model dishwasher
Near Hiram, OH 44234
Chad P.
Job Details: 01/09/2018
Ran normal wash. Unit is operating correctly. Advised food that is larger then the grates on the bottom cannot pass through them to get to the chopper. Clean out as needed. Op test ok. ; Job Cmpltd
We serviced a
WDF330PAHW0 whirlpool
Model dishwasher
Near Willoughby, OH 44094
Jeff M
Job Details: 01/09/2018
Installed new part unit op tested good. The retainer clips that hold the kick panel in place are missing customer can install; ordrng 2 WPW10503549 (RETAINING CLIP)s
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 01/09/2018
Customer complaint that knob does not move and unit does not dry clothes, customer started automatic dry cycle, burner is not lighting, unit needs new coils ; ordrng 1 WPW10328463 (coil-valve), schdld next appmnt for 1/18 THU
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 01/09/2018
Customer complaint that door is not closing, found unit sitting unlevel preventing door from lining up with striker, leveled unit, door closes, op test good ; Job Cmpltd
We serviced a
MGR4452BDB MAYTAG
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 01/09/2018
Replaced the igniter. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WED9290FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Corina B
Job Details: 01/09/2018
Replaced panel. Optest ok.; Job Cmpltd
We serviced a
KFGG500ESS2 kitchenaid
Model range
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 01/09/2018
Checking oven temperature,it was about 15 degrees low,we adjusted the offset; Job Cmpltd,
We serviced a
WED9150WW1 whirlpool
Model washer/dryer stack
Near Wickliffe, OH 44092
Jeff M
Job Details: 01/09/2018
, The dry is producing heat. I gave the customer dryer vent Wizard‘s number unit tested good vents need cleaned;
We serviced a
PDB3600AWE whirlpool
Model dishwasher
Near Aurora, OH 44202
Chad P.
Job Details: 01/09/2018
Installed timer and switch. Op test no good. Found hot wire to fill valve broken. Repaired, op test ok. ; Job Cmpltd
We serviced a
WRS325FDAM04 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/09/2018
CC not cooling, unit is in garage, checked temps, FC 18, RC 36,Amb. 40, explained to customer, unit is functioning correctly, ; Job Cmpltd,
We serviced a
KDFE304DSS0 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/09/2018
Run water pressure is functioning good,door was good,check temp 77 recommend priming line, op tes ok.;
We serviced a
WRF555SDFZ03 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/09/2018
Replaced board, still no water, checked door switches, paddle again, all connections inline from board, all good, still no voltage out of main board, Called Techline, spoke with JK, SR# 7720996774, replace UI; ordrng 1 W11157004 (USER INTERFACE)
We serviced a
MVWX655DW0 maytag
Model washer
Near Eastlake, OH 44095
Jeff M
Job Details: 01/09/2018
The units hub assy. Is worn out the wash play is also worn out and the machine had an F1E1 main control fault. Unfortunately in the current state of the washer I am unable to determine if the main fault code is a result of damage parts or the control itself is failing I ran it through a quick cycle control seems to be cycling the individual components correctly. Estimate only; ordrng 1 W10528947 (hub) and 1 W10902814 (WASHPLATE
We serviced a
GHDP490EF5WW GE
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 01/09/2018
CC that the drum does not turn. When turning unit on the drum is not spinning. Found the belt is broken. Will need a new belt. Called SM to order part.; ordrng 1 WE12M29 (belt drive), schdld next appmnt for 1/17 WED
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44106
Corina B
Job Details: 01/09/2018
CC that the unit is not dispensing any water or ice. Checked the water supply, no water going to unit. Cust will need a plumber. Cust has a saddle valve and a plastic waterline advised cust to replace with an inline valve and a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
MGR8700DS2 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/09/2018
CC that the unit does not get hot enough. Set oven to 350* waited 30 min. Checked temp. 350* advised cust to wait 10-15 minutes after buzzer to insert food. Optest ok. ; Job Cmpltd
We serviced a
AFD2535DEW4 AMANA
Model REFRIGERATOR
Near Berea, OH 44017
Dan H
Job Details: 01/09/2018
Customer complaint that unit is not cooling, found compressor not running, applied 120vac to compressor, compressor started right up, installed new start device(from surplus), good frost pattern, temperatures are dropping, advised customer to monitor, DO NOT ORDER START DEVICE FOR TRUCK STOCK , START DEVICE USED WAS FROM SURPLUS; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WDT780SAEM1 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2018
File# 7720995856 I called tech line I explained the issue. I also explained to him I removed the dispenser lid took the gas to get back into its groups reassembled the dispenser unit tested good. Techline agrees with my actions recommended those the best course unit test; Job Cmpltd,
We serviced a
WMH53520CS6 whirlpool
Model micro oven
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2018
File # 7720992689 called tech line I explained the issue he recommended the cams n switch’s to be replaced. Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF560SEYB05 whirlpool
Model refrigerator
Near Bedford Heights, OH 44146
Chad P.
Job Details: 01/09/2018
Found water tank frozen. Defrosted. Op test ok. ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 01/09/2018
Customer complaint that non of the lights are working and display is blank, all lights are working, display is working, unit is operating as designed ; Job Cmpltd
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 01/09/2018
Installed condenser and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.44oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MEDC215EW1 maytag
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/09/2018
Customer said dryer not heating up properly ,check heat temperature at exhaust, maintaining 115 on high, proper, exhaust venting is foil type, and looped multiple times, advised switching to semi-rigid, possibly a periscope for this installation, customer keeps closet doors closed during use, explained that this is choking off intake air, also venting to outside needs cleaned semi-annually with a brush; Job Cmpltd
We serviced a
WTW8000BW0 whirlpool
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/09/2018
Replace washer suspension,now we running a test,no errors everything is manufacturing good; Job Cmpltd
We serviced a
MED5500FW1 maytag
Model dryer
Near Strongsville, OH 44136
Paul H.
Job Details: 01/09/2018
Took apart dryer and found nothing abnormal that would make the dryer sound loud. Made sure all screws were tightened. Tests ok.; Job Cmpltd,
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Concord Township, OH 44060
Jeff M
Job Details: 01/09/2018
The door was sitting to low I add 2 shims unit tested good ; used 2 487802 (WASHERS) from stock, Job Cmpltd,
We serviced a
R B790D T2BB hot point
Model range
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/09/2018
The bake element is open. Paid in full; ordrng 1 WB44K10031 (unit bake)
We serviced a
AES17AWF speed queen
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 01/09/2018
Accidentally ordered and installed a four cycle timer dryer requires the three cycle timer; ordrng 1 D505794P (3 CYCLE TIMER)
We serviced a
WRT111SFDB03 whirlpool
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/09/2018
Found compressor very hot to the touch and loud. No frosting on evap. Minimal heat on the condenser at this time. Comp is inefficient. Needs replaced. Advised unit can be unplugged and to please place it in receiving for repair. 3 job count. Cfc tech only. ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (COMP),
We serviced a
WRF560SEYM04 whirlpool
Model refrigerator
Near Bedford, OH 44146
Chad P.
Job Details: 01/09/2018
Found rails binding and Thermistor out of range causing unit to not completely defrost. Needs rails and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10397635 (RAIL ASSY, RH) and 1 WPW10397636 (RAIL ASSY),
We serviced a
KSSS36DWX01 kitchenaid
Model refrigerator
Near Kirtland, OH 44094
Chad P.
Job Details: 01/09/2018
Found air not being let into ff sections. Inlet and return are clear. Toggled cold control. Relay fired and air damper open. Cold air now coming in. Advised to monitor and that the control and damper are no longer available. Part order for reference only. ; ordrng 1 1113226 (pc-board)
We serviced a
WPRE6150K2WT ge
Model washer
Near Highland Heights, OH 44143
Chad P.
Job Details: 01/09/2018
Found suspension failed and unit leaking oil from mode shifter. Needs both replaced
We serviced a
W5CE3024XB00 WHIRLPOOL
Model COOKTOP
Near Highland Heights, OH 44143
Corina B
Job Details: 01/09/2018
Replaced the switch. Optest ok. ; Job Cmpltd
We serviced a
MRT118FZEM00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 01/09/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 01/09/2018
CC that the unit is not doing anything. When turning on the unit the drain pump is running and the door is locked. Found the drain hose did not have an air gap, removed the cap to the drain pump. Removed the cover unlocked the unit. Ran diag f8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED,f8e3 OVERFLOW CONDITION. Cleared codes. Unit started on a normal load then a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
RED4340SQ1 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan H
Job Details: 01/09/2018
Customer complaint that unit is not shutting off, found heating element shorting to cabinet, unit needs new heating element, installed new heating element, op test good ; used 1 279838 (ELEMENT) Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/08/2018
Customer complaint unit only runs on power wash, no other cycles work and making grinding noise, ran diagnostics no error codes found, customer put load in, started normal wash cycle, unit filled and advanced to wash cycle, ran hand wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
NEC3120FW whirlpool
Model laundry center
Near Garfield Heights, OH 44105
Chad P.
Job Details: 01/08/2018
Found unit pushed up against the wall. Corrected. Found start button broken. Needs replaced. Nothing wrong with timer. ; ordrng 1 WPW10503561 (SWITCH, START),
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/08/2018
Installed GEARCASE and basket. Op test no good. New GEARCASE is squealing while picking up speed. Need to reorder. Cust unhappy wants office to advised whirlpool this has gone one for to long. ; ordrng 1 W11035751 (GEARCASE)
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/08/2018
Customer fridge door has a squeak,we put lube around door brackets and level the fridge ,there’s no squeaks on the door is functioning good; Job Cmpltd
We serviced a
KFGG500ESS0 kitchenaid
Model range
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/08/2018
7720989449 file # I called Whirlpool Tech line spoke with two different techs The second tech came to the conclusion that is considered a safety issue customer will hear from whirlpool in a week or so I have the parts for return
We serviced a
WTW5000DW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Unit had a no Fill long fill. Hey check the water valves they tested fine it’s a good possibility the cold water line was frozen at the customers home; Job Cmpltd,
We serviced a
WFW8540FW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFW8540FW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GHW9100LW1 WHIRLPOOL
Model WASHER
Near Perry Township, OH 44077
Corina B
Job Details: 01/08/2018
CC that the unit will not start. Checked power to the control, 120 volts going to the control. Checked the UI had 15dc. Will need a new control. Called SM to order part. Cust does not want to repair
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/08/2018
Customer complaint that unit starts then shuts off after a few minutes, ran diagnostics found f7e1( no heat) error code, unit did not complete test cycle, diverted valve just kept spinning, heater is good, heater harness is good, unit needs new control and sump assembly ; ordrng 1 W11108143 (cntrl-elec) and 1 WPW10455268 (sump and seal assem)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS01
Near Chesterland, OH 44026
Robert A.
Job Details: 01/08/2018
Found disp blank, upper door locked, opened door, found t fuse behind panel open jumped out, tested unit, unit heating, upper cooling fan humming, not running, needs cooling fans and t fuseCalled wptl curt explained what happenedSr# 7720985600Cust to contact wp; ordrng 1 WP4449751 (T STAT67.84) and 1 WPW10260254 (BLOWER UP165.23) and 1 WPW10286217 (BLOWER LOWER165.14) and 1 WPW10545291 (FUSE23.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WCG97US6DS00 whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Corrected burner cap positions. Op test ok. ; Job Cmpltd
We serviced a
WED99HEDW0 whirlpool
Model dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Found belt slipped in between pulley and tensioner. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
WMH53520CW5 WHIRLPOOL
Model MICROWAVE
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/08/2018
Customer complaint of open/close door error, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
MDB8959SBS2 maytag
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Found ball bearings in upper rack tracks came out and got into chopper. Also, wheels on lower rack coming off. Cleared chopper. Op test no good. Wash motor still very loud. Needs tracks, wheels and sump assy replaced. Cust will be thinking on the repair.
We serviced a
MDB7749AWM2 WHIRLPOOL
Model DISHWASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 01/08/2018
Replaced the control. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of Of6 error code, ran diagnostics found f0e5(off balance) error code, suspension is good, ran drain and spin, unit spins, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CS whirlpool
Model microwave
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/08/2018
Found interlocks failed. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KDPE234GBS kitchenaid
Model dishwasher
Near Strongsville, OH 44136
Chad P.
Job Details: 01/08/2018
Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain)
We serviced a
WDT710PAYM2 whirlpool
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/08/2018
When we arrive customer said unit was fine now,ran test to be sure ,wash pressure good,and heating is functioning good ; Job Cmpltd,
We serviced a
MVWC415EW2 maytag
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/08/2018
Agitator coming loose,tongue and grooves worn on WASHPLATE and agitator post, ordering both and bolt; ordrng 1 W10772621 (screw) and 1 W10836496 (agitator) and 1 W10846191 (washplate)
We serviced a
WFC150M0EW1 whirlpool
Model range
Near Lorain, OH 44055
Paul H.
Job Details: 01/08/2018
LR burner gets hot when baking, this is due to oven venting under this burner, no fix, front top of top panel reaching 175F, called Techline, spoke with David, SR# 7720980125, said the top panel is unregulated, unit is functioning correctly, gave customer SR# and customer care #; Job Cmpltd,
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/08/2018
, Incorrect part was ordered and the incorrect part has a dent. ; ordrng 1 WPW10318550 (SS PANEL )
We serviced a
MVWB725BW0 whirlpool
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details: 01/08/2018
The units bearings are failing. Needs the outer tub assembly it does not show the bearings listed separate. Extent of warranty shows that the bulkhead assembly is covered. The bearing shaft could technically be considered the bulkhead because the inner drum attaches to the top of the shaft and the motor assembly attaches to the bottom of the shaft. Customer will call Whirlpool and determine if it’s covered.; ordrng 1 W10381078 (outer tub),
We serviced a
EW30EF65GSH elecrolux
Model range
Near Madison, OH 44057
Jeff M
Job Details: 01/08/2018
Installed new parts regain control of half of the user interface the other side needs replaced.; ordrng 1 316576641 (clock/timer
We serviced a
AGR5330BAS3 AMANA
Model RANGE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/08/2018
CC that the display is not lighting up. Checked outlet, good. Checked the power to the control, 120v. Will need a new control. Called SM to order part. ; ordrng 1 WPW10556708 (cntrl-elec), schdld next appmnt for 1/17 WED
We serviced a
KECC607BSS02 KITCHENAID
Model COOK TOP
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
, Customer complaint that one burner is not working, all burners are working, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that transmission fell out, found suspension mounts broken, installed new suspension mounts from truck stock surplus, op test good ; used 1 W11130362 (SUSPENSION ) from stock, Job Cmpltd
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that unit is not operating, started normal wash cycle, unit filled and advanced to wash cycle, unit drains, unit is operating as designed ; Job Cmpltd
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 01/08/2018
CC that the unit is loud when washing. Found the tub not centered. Leveled the unit. Ran a normal load and a drain and spin.with 6 bath towels. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
11060724990 KENMORE
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the unit is not heating. Turned unit on, no heat. Checked vent to outside, clear. Checked the terminal, good. Checked the thermal cutoff, open. Replace the cutoff from t/s. Optest ok. ; used 1 279816 (CUTOFF) Job Cmpltd
We serviced a
MDG8400AWW MAYTAG
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the drum is not turning. Turned unit on and drum started rotating. Let unit run for 10 minutes with towels in the drum. Drum is spinning freely. Turned unit on several time and started every time. Optest ok. ; Job Cmpltd
We serviced a
KHMS2056SBL2 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44139
Corina B
Job Details: 01/08/2018
Replaced the door and screw. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44119
Dan H
Job Details: 01/08/2018
Installed new valve, op test good ; Job Cmpltd