Service History 600 | Freds Appliance

We serviced a

GE WASHER

Model GHWN4250D0WW

Near Madison, OH 44057

Joe O

Job Details: 08/23/2021

"Cc: grinding sound in washCustomer stated unit was working fine in old house, when unit was moved to the new house it started making a grinding sound(metal on metal) only in the wash cycle. Ran test cycle. Found suspension rods weak, unit scraping on the unit bottom. Needs suspension rodsCustomer does not want to repair at this time; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Cleveland Heights, OH 44112

Dan

Job Details: 08/23/2021

"Customer complaint that unit leaks and is loud, bearings in gearcase are worn, water is leaking passed tub seal, unit needs new gearcase , customer does not want repair ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV400EWHDWR/AA

Near Streetsboro, OH 44241

Brian M

Job Details: 08/23/2021

"Cc no heat Found heater open Needs heater assembly Advised on venting solutions ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 08/23/2021

Installed damper Advised to let temp adjust over a few days OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/23/2021

There was hoses that comes from the automatic soap dispenser unit the hoses were running through the water spray causing the water to divert and some of it to go on the floor I took a picture

We serviced a

WHIRLPOOL DRYER

Model LG4441XWW0

Near Cleveland, OH 44102

Corina H

Job Details: 08/23/2021

"CC that the unit is not heating. Confirmed. Checked the fuses, good. Igniter will turn on no flame. Checked the gas line, good. Will need a new burner assembly ; ordrng 1 279536 (Burner assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Berea, OH 44017

Gabriel P

Job Details: 08/23/2021

Replace shifter cause it had the big one in it and it keep coming off so replace from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Conneaut, OH 44030

Jeff M

Job Details: 08/23/2021

Water is leaking out of the dispenser there is multiple service pointers indicating just order a new dispenser and replace it needs a new dispenser; ordrng 1 W11524103 (Dispenser)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Middleburg Heights, OH 44130

Corina H

Job Details: 08/23/2021

Replaced the console and ui cable. Ui is dented. Took a pic. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/23/2021

"Cc no ice Found icemaker error E2 can not find home position Needs icemaker ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5JHEXTQ00

Near Mentor, OH 44060

Joe O

Job Details: 08/23/2021

"Cc: leakingFound unit leaking from water valve. Needs water valve; ordrng 1 W10408179 (water vavle asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Kirtland, OH 44094

Joe O

Job Details: 08/23/2021

"Cc: not making iceFound door harness broke at lower hinge. Needs freezer door. Customer does not want to repair at this time ; ordrng 1 LW11089011 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, OH 44112

Dan

Job Details: 08/23/2021

"Wrong parts recieved, ordering correct part; ordrng 1 W11036715 (Screw plate)"

We serviced a

KITCHENAID RANGE

Model KGCU482VSS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/23/2021

Installed valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Strongsville, OH 44136

David R

Job Details: 08/23/2021

Doors were loose at top hinge. Adjusted. Not hitting each other anymore. Good. When delivered and installed will need to adjust height at customers house. Unit is good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Middleburg Heights, OH 44130

David R

Job Details: 08/23/2021

"Checked parts, found evap smashed in. Tried to move fins around but has a small hole in evap. Will need to order out another evap.***schedule as 3 count*** make sure double labor**pace on cancellation ; ordrng 1 W11407409 (Evap)"

We serviced a

GE RANGE

Model JGBP33BEH3BB

Near Painesville, OH 44077

Jeff M

Job Details: 08/23/2021

Installed the new part op tested good. Ignitor

We serviced a

WHIRLPOOL RANGE

Model ARR6202W

Near Parma, OH 44129

Corina H

Job Details: 08/23/2021

"CC that the door does not open after a self clean. Confirmed. Checked the thermal fuse, good. Ohmed out the door loch, opened when should be closed. Will need a new door latch. Part is nla. ; ordrng 1 31719901 (Latch)"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Parma, OH 44130

David R

Job Details: 08/23/2021

"Replaced console. Found a little dent top right corner, let customer know. He is ok with it. Tested, all controls work. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Wickliffe, OH 44092

Joe O

Job Details: 08/23/2021

"Cc: not powering on, not startingFound error code f6e2(communication error). Needs control and ui; ordrng 1 W11135391 (console) and 1 W11429620 (Control)"

We serviced a

MAYTAG WASHER

Model PAV23P0AWW

Near Mentor, OH 44060

Brian M

Job Details: 08/23/2021

Installed belt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM00

Near Painesville, OH 44077

Jeff M

Job Details: 08/23/2021

The unit has an E2 error code for the icemaker motor lost home position needs a new icemaker; ordrng 1 W11294907 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXF05

Near Cleveland, OH 44125

Corina H

Job Details: 08/23/2021

"CC that the water dispenser is sticking. Confirmed. Water keeps pouring out. Checked the paddle, is sticking. The child lock is not coming out. Will need a new paddle and ui. Office to reschedule ; ordrng 1 W11184112 (Ui) and 1 WPW10368730 (Paddle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Euclid, OH 44132

Joe O

Job Details: 08/23/2021

Installed ice maker. Ran harvest and fill. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Maple Heights, OH 44137

Corina H

Job Details: 08/23/2021

CC that the unit will not wash. Confirmed. Found the shifter off of the cam. Replaced the shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Bedford Heights, OH 44146

Corina H

Job Details: 08/23/2021

CC that the unit does not start. Confirmed. Ran diag f5e1 Lid Switch Fault Lid Is Up. Checked the lock out of range. Replaced the lock from surplus t/s. Ran a calibration. Started a rinse and spin. Opt test ok ; used 1 W10861642 (Lock) from stock

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/23/2021

"Replace valve with sensor and latch then ran factory cycle and calibration,opt test ok"

We serviced a

KENMORE RANGE

Model 790.74333311

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/23/2021

Replace ignitor opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/23/2021

"Found same issue as before spoke to senior technician brocco help me diagnose unit ordering parts needed customer will contact whirlpool for coverage ; ordrng 1 W11518204 (Ui) and 1 W11545823 (Harness) and 1 W11196400 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Mayfield Heights, OH 44124

Dan

Job Details: 08/23/2021

"No one has proof of purchase or is able to pay for service, advised them to contact whirlpool for auth"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Cleveland, OH 44135

David R

Job Details: 08/23/2021

"Took gasket off, found out FF gasket was ordered instead of FZ gasket. Cannot put back on, gasket ripped. But seals correctly. Door got scratched in process. Ordering door. ; ordrng 1 LW11026429 (Door stainless)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Cleveland, OH 44135

David R

Job Details: 08/23/2021

"Cc unit is freezing ice under FZ trays at bottom. Found drain hose clogged, cleared out and cleared, steamed all ice. Good. Plugged unit back in. Took pics of floor where customer damaged. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Mentor, OH 44060

Brian M

Job Details: 08/23/2021

Cc unit not washing Found water line not on Turned water on Ran test cycle OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 08/23/2021

Cc: leaking from sealInstalled seal. Found drain hose missing. Needs drain hoseDrain hose out of stock. Office to reschedule ; ordrng 1 W11414944 (Drain hose) and 1 W11551233 (Drain hose)

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/23/2021

"Installed timer. Unit still not starting. Found thermal fuse open, belt frayed and idler pulley worn. Needs belt, thermal kit, and pulleyPulley out of stock. Office to reschedule; ordrng 1 LA-1053 (thermo kit) and 1 341241 (belt,drive) and 1 WP31001344 (pulley- id)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairview Park, OH 44126

David R

Job Details: 08/23/2021

"Cc unit not agitating. Found actuator out of place of cam, replaced from t/s. Tested. Heard scrapping noise. Belt making noise, replaced as well. Ran diagnostics. Ran calibration. Good. Op test ok. ; used 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MDET236AYW

Near Painesville, OH 44077

Brian M

Job Details: 08/23/2021

"Cc unit making noise Found drum draging in the front Found front supports worn Needs supports ; ordrng 2 WP37001298 (support)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/23/2021

"Found temperature on both section 70 degrees is very warm also found non coated evaporator and also the compressor amps were .74 and also deli drawer control was shorted call senior tech bj we estimate on parts needed customer will not repair ; ordrng 1 W11492867 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Dryer filter) and 1 WPW10677119 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DHDSR46EG2WW

Near Perry, OH 44081

Brian M

Job Details: 08/23/2021

"Cc no heat Found heater open and thermal fuse open Needs heater and fuse ; ordrng 1 WE4M137 (t-stat,safety) and 1 WE11M23 (heater & housing asy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Rocky River, OH 44116

Joe O

Job Details: 08/23/2021

"Cc: not making ice, smellFound ice maker will not cycle. Could not duplicate smell. Advised customer smells are usually caused by items uncovered or not sealed in unit. Needs ice maker. Ice maker out of stock. Office to reschedule; ordrng 1 W11284458 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Painesville, OH 44077

Jeff M

Job Details: 08/23/2021

I did not realize this is an R 600 unit I have the machine mostly put together unit needs a R 600 CFC tech to finish the job I already charge the system with 75 pounds of nitrogen let it sit for 15 minutes did not change I did not replace the evaporator I just replace the filter in the past week test issue was with the filter.;

We serviced a

GE REFRIGERATOR

Model TPS24BIDABS

Near Shaker Heights, OH 44122

Corina H

Job Details: 08/23/2021

"CC that the ff section is not cooling. Confirmed Fz 30* ff 50*. Checked the evap frost pattern good. Checked the heater open. Will need a new heater. ; ordrng 1 WR51X10055 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Avon, OH 44011

David R

Job Details: 08/23/2021

Cc unit not giving water. Filter head is broken off. Had an extra one W11346622 reservoir on the truck. Removed and replaced. Tested. No leaks. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Pepper Pike, OH 44124

Dan

Job Details: 08/23/2021

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator re; used 2 WPW10143759 (DRIER), 2 W10890126 (Coupler), 1 W10890126 (Coupler), 1 W10890117 (Coupler), 1 W10890102 (Coupler), 1 W10890121 (Coupler), and 1 Tjaf1200 from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Madison, OH 44057

Jeff M

Job Details: 08/23/2021

Installed the new part op tested good. Hub ASSY

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

David R

Job Details: 08/23/2021

"Cc unit condensation and doors not leveled. Adjusted doors, more even now, showed customer, good. Heated up all gasket doors but the FZ gasket had a gap in the right corner. Leaving moisture control on, couldve been the warm air getting in causing condensation and also per owners manual page 15 Use in humid environments or when you notice moisture on the door hinge seal. Unit test good. Op test ok."

We serviced a

AMANA RANGE

Model AGR5712ADQ

Near Lorain, OH 44053

Gabriel P

Job Details: 08/23/2021

Replace latch opt test ok

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/23/2021

"Installed control, and ui. Ran quick test cycle. Op test okCustomer did not have box for control."

We serviced a

MAYTAG DRYER

Model MGDB955FW0

Near Moreland Hills, OH 44022

Dan

Job Details: 08/23/2021

"Customer complaint of loud noise, found idler pulley squealing, lint build up on blower wheel causing rattling noise, unit needs new dryer repair kit and blower wheel cleaned, installed new dryer repair kit and cleaned blower wheel, op test good ; used 1 4392067 (Repair kit) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Huntsburg, OH 44046

Brian M

Job Details: 08/20/2021

Installed actuator OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 08/20/2021

"Cc of noise Found noise coming from belt and splutch replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

GE WASHER

Model WWA7320NBLAV

Near Willoughby, OH 44094

Joe O

Job Details: 08/20/2021

"Cc: not draining, not spinningRan spin cycle unit drained, but would not spin. Pulled rear panel, found motor pulley will not engage basket. Cannot find parts diagram for unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Mogadore, OH 44260

Brian M

Job Details: 08/20/2021

Cc of no ice Found ice maker grinding Needs icemaker Ice maker on b/o but customer stated he will install No need for return visit ; ordrng 1 W11284458 (icemaker)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Streetsboro, OH 44241

Brian M

Job Details: 08/20/2021

Recovered r13a Installed compressor filter drier and wheels Ran 30 inc vac for 20 min Recharged with 3.5 oz r134a guage showed 0psi on low side and normal frost pattern showed Advised to keep plugged in for 48 hours

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44104

Jason N

Job Details: 08/20/2021

Installed new tub. Reinstalled unit. Ran auto test and calibration. All functions normal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Westlake, OH 44145

David R

Job Details: 08/20/2021

"Sealed system job. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.09oz r134a, unit cooling, pressures good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Garfield Heights, OH 44125

Jason N

Job Details: 08/20/2021

"Cc unit has water leaking down back of refrigerator section section.Customer showed pop.Confirmed water dripping from vent opening. Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice and water from freezer, steamed down drain hole. Found small bits of styrofoam in evaporator tray and in drip tray behind unit. Most likely clogged up drain and caused it to ice over. Tray and drain are clear. Op test good."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Cleveland, OH 44111

Jason N

Job Details: 08/20/2021

"Pulled unit from cabinet. Checked H.V. Components. Found capacitor terminals burnt. Replaced capacitor using customer supplied part, also replaced diode as there was evidence of carbon arcing from cap. Ran heat test with water, amp draw good at 15.7a. And water heated. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT8

Near Willoughby, OH 44094

Joe O

Job Details: 08/20/2021

Cc: leakingRan test cycle. Found excessive suds in unit. Cold water at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Cleared suds. Ran test cycle. Op test ok

We serviced a

KENMORE STACK W/D

Model 41790802990

Near Geneva, OH 44041

Jeff M

Job Details: 08/20/2021

The unit is not spinning properly I found the transmission free spinning needs a new transmission estimate only; ordrng 1 134737100 (T case) and 1 123 (Shipping)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44102

Jason N

Job Details: 08/20/2021

"Cc unit making a strange clicking noise and not working rightRan diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions normal. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Fairview Park, OH 44126

David R

Job Details: 08/20/2021

Replaced actuator. Ran calibration and diagnostics. Good. Spinning and agitating. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rocky River, OH 44116

David R

Job Details: 08/20/2021

"Cc unit not turning on. Never has. Found console control not plugged into main control. Corrected. Tested. All components working. Missing screw and clamp for kick base. Ordering and customer can put on themselves, no return needed. ; ordrng 2 WP302868 (Screws)s and 2 W10910629 (Nut)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44102

Jason N

Job Details: 08/20/2021

"Cc unit not cold enoughCustomer stated freezer is not freezing items solid anymore and noticed things a starting to spoil in ff section after a few days. Check frost on evaporator, light frost on frost coil only. Compressor running hot, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at marcone, office to contact customer with next service date. ; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 1 W11490399 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44130

David R

Job Details: 08/20/2021

Same problem. Ice build up on FZ evap. Followed tech sheets. Seems like Evap fan running a little slow. Heater checks good. Control is putting out correct power. Checked wires back to control and shows heater circuit good. Replacing all parts upon return. ** setting 2 count. Ice a couple inches build up. Will take time to defrost*** requesting double labor. ; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Fan evap) and 1 W11545823 (Harness) and 1 W11196400 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Parma, OH 44134

David R

Job Details: 08/20/2021

Replaced TT motor. Still going back and forth like before. Power coming straight from control. Ordering control. ***parts to look up and order main control. Model number not pulling up on Marcone or Service matters; schdld next appmnt for 9/7 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/20/2021

"Started doing all the seal system steps but when trying to sawder the cap tube to the filter 3 inches of cap tube snap off now it wont reach cap tube I have know idea what to do now calling whirlpool tech line spoke to andy he said try to use a 1/4 copper tubing and I did and it work,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rome, OH 44085

Jeff M

Job Details: 08/20/2021

Cold water valve was partially closed unit tested good

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44113

Jason N

Job Details: 08/20/2021

"Cc unit fault code and not dryingRan diagnostics, found code f3e4 for compressor thermistor open/shorted. Unit needs thermistor. ; ordrng 1 WPW10467289 (Sensor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kirtland, OH 44094

Joe O

Job Details: 08/20/2021

"Cc: not agitating, knocking noiseFound no stored error codes. Ran normal cycle. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Willowick, OH 44095

Joe O

Job Details: 08/20/2021

"Cc: freezer door sticking, frost build up in freezerFound freezer door stiff when opening and closing. Freezer door sticking in places, not closing completely. Needs slides; ordrng 2 W11265130 (slide)s"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Wickliffe, OH 44092

Joe O

Job Details: 08/20/2021

Cc: not cleaning properlyFound spray arms plugged. Advised customer to scrape chunks of food off prior to washing. Ran test cycle. Found low pressure from sump. Needs sump assembly and spray arms.; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)

We serviced a

MAYTAG FREEZER

Model MZC31T15DW00

Near Rome, OH 44085

Jeff M

Job Details: 08/20/2021

The compressor is not turning on I put a new relay on it did not work its a new compressor ; ordrng 1 WPW10507886 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Kirtland, OH 44094

Jeff M

Job Details: 08/20/2021

Customer is not used to the new sounds of this machine shouldnt realize this machine has a built-in braking system that was a loud pop and she was hearing I reassured her that all the noise is that the machine is making is normal

We serviced a

MAYTAG DRYER

Model LDG9606AAE

Near Gates Mills, OH 44040

Joe O

Job Details: 08/20/2021

Installed blower wheel. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 08/20/2021

The actuator slipped out of the clutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

"Did not install parts yet. Diagnosed unit, found H.V. Transformer primary windings open. Unit needs H.V. Transformer. Retrieved control for return. ; ordrng 1 W10836753 (H.v. Transformer)"

We serviced a

MAYTAG DISHWASHER

Model MDB6100AWB

Near Painesville, OH 44077

Jeff M

Job Details: 08/20/2021

The unit is not draining. The Units drain pump omhed good control board is not suppling power needs a new control board discontinued

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, OH 44077

Jeff M

Job Details: 08/20/2021

The control didnt come with the display board. The display board is wats needed.; ordrng 1 W11194422 (Display board)

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW05

Near Shaker Heights, OH 44120

Joe O

Job Details: 08/20/2021

"Cc: loud in spinFound bearings loud in hand spin. Found unit sound like a jet during spin. Bearings failing. Needs tub assemblyCustomer does not want to repair at this time; ordrng 1 W10364247 (tub-outer) and 1 WPW10111158 (gasket) and 1 WPW10165321 (basket) and 1 W10277540 (tub-outer) and 8 WP8540092 (clamp)s and 1 WPW10111435 (bellow), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Amherst, OH 44001

Gabriel P

Job Details: 08/20/2021

"Replace left door,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/20/2021

Found error code f2e1 stuck key clear error confirm unit ui not turning on unplug unit wait 30 seconds plug unit and it came on ran test pass it just needed a reboot no loose connect found opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED560LH1

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

Cc unit display not illuminating Confirmed no illumination on console buttons or display. Unit does operate normally. Unit need UI console. ; ordrng 1 W11378949 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, OH 44141

David R

Job Details: 08/20/2021

"Called customer and spoke about issue. Still leaking. Right side. Suggested replacing bottom door seal, also having another tech come inspect if anything else. Customer agreed. ; ordrng 1 WPW10497235 (Bottom door seal)"

We serviced a

WHIRLPOOL DRYER

Model WED5500SQ0

Near South Euclid, OH 44121

Joe O

Job Details: 08/20/2021

Cc: long dry timesCustomer stated unit takes multiple cycles to dry her clothing. Found lint trap completely packed full of lint. Advised customer lint trap should be cleaned before every load. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and air flow. Could not duplicate issue. Op test ok.

We serviced a

WHIRLPOOL WASH/DRY COMBO

Model WFC8090GX0

Near Madison, OH 44057

Jeff M

Job Details: 08/20/2021

Installed the new part op tested good. Control

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 08/20/2021

Found pulley and rollers chew up and damage replace dryer kit from t/s opt test ok ; used 1 4392067 (Dryer kit) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Strongsville, OH 44136

David R

Job Details: 08/20/2021

"Replaced gearcase, pulley, actuator, shield, cap, belt. Ran calibration, and diagnostics. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/20/2021

"Cc: off balanceCustomer stated the basket is loose, and banging around. Found no stored error codes. Ran drain and spin. Found belt squealing. Basket is very well balanced. Suspension is not bouncing. Replaced belt. Ran auto test and calibration. Advised customer on loading and that she may be hearing the hoses touching unit or wall as well. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, OH 44149

David R

Job Details: 08/20/2021

"Cc gasket was off. Corrected and centered gasket, adjusted feet slightly because top rack was rubbing up against gasket. Tested good. Op test ok."

We serviced a

MAYTAG RANGE

Model MGR6875ADS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/20/2021

Cc unit is not preheating both at the same time Found issue to be with relay on control and valve Valve are intermittently getting power then cuts out when trying to bake in both and gas pressure drops coming from regulator Needs control board and valves and regulator ; ordrng 1 WP5701M802-60 (controlsw) and 2 WP74011290 (valve- bak)s and 1 74007387 (regulator)

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWI

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/20/2021

"Cc bellow ripped Found boot ripped in front needs bellow replaced ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Solon, OH 44139

Brian M

Job Details: 08/20/2021

Installed both controls Seems to be functioning properly

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

Installed control. Ran bake test to 350 degrees. Good preheat and operation.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Bedford, OH 44146

Brian M

Job Details: 08/20/2021

Installed motor Ran test cycle OP Test Ok

We serviced a

KITCHENAID RANGE

Model KODE507EBL00

Near Beachwood, OH 44122

Jason N

Job Details: 08/20/2021

"Installed lower vent trim piece, op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 08/20/2021

"Found defective shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LR5EM2

Near Conneaut, OH 44030

Jeff M

Job Details: 08/20/2021

Installed the new part op tested good. Ice maker

We serviced a

WHIRLPOOL COOK TOP

Model WCG97US6HS00

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/20/2021

Cc unit not sitting flush right in the center of counter and middle grate brokenFound unit to be slightly bent right in the center and middle grate broken Needs cooktop and grate ; ordrng 1 W11204397 (cooktop) and 1 W11204377 (grate-kit)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Joe O

Job Details: 08/19/2021

Cc: leakingFound error code f7e5( motor fault). Ran diagnostics test cycle. Found unit not shifting. Ran normal cycle. Could not duplicate leak. Needs actuatorCustomer stated he will be available all day on the 2nd and to come even if its not confirmed; ordrng 1 W10913953 (actuator)

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