Near Windham, OH 44288
Brian M
Job Details:
08/06/2020
RANGE WHIRLPOOL WFC150M0EW3 Cc unit not baking or broiling Found relays not opening Replaced fuse and control Ran test bake and broil OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
08/06/2020
REFRIGERATOR KENMORE 106.7300351 "Cc not cooling in FF section. Temp reads 60ish in FF. Freezer is holding temp. Went into diagnostics damper is working, opening and closing. Evap Fan not running. Getting 120. Also noted that Right FF door hinge went into door, customer knows but doesnÂ’t
Near Fairview Park, OH 44126
Gabriel P
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL MDB4949SHW1 Found front panel of door dented but is from the date it was bought is 2 days short and it pass 30 days pre id parts office contact customer if whirlpool the side to not fix the cosmetic issue ; ordrng 1 W11255750 (panel)
Near Warrensville Heights, OH 44128
Jason N
Job Details:
08/06/2020
REFRIGERATOR ELECTROLUX FFHB2740PS6A "Cc unit ice making overflowing, water in freezerCust had unit powered down and cleaned out when I arrived. Ran various diagnostics tests, all checked good. Display hard to read, led display slightly corrupt. Turned unit back on and observed. Ran manual i
Near Independence, OH 44131
Jason N
Job Details:
08/06/2020
DRYER AMANA NED4655EW1 "Cc unit not drying properlyCustomer stated long dry times, they have cleaned out vent, but clothing still holding moisture. Ran op test, good heat, checked airflow at vent outlet. Found vent cover flap pinned down by hood basket. Pulled basket out, excel
Near Berea, OH 44017
Gabriel P
Job Details:
08/06/2020
RANGE KITCHENAID KSGG700ESS1 "Found seal wearing tare not sealing also top not closing, vent loose ; ordrng 1 W11025120 (trim-vent) and 1 WPW10162385 (gaskt-door)"
Near Strongsville, OH 44136
David R
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced parts. Tested. Good. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good
Near Parma, OH 44134
Dan H
Job Details:
08/06/2020
DRYER MAYTAG MGDC465HW0 "Customer complaint that unit is not heating, found high limit thermostat open, unit needs thermal cut off kit; ordrng 1 W11050897 (Cut off kit)"
Near Shaker Heights, OH 44120
Jason N
Job Details:
08/06/2020
DISHWASHER KITCHENAID KUDS30IXBL9 Cc unit smells of burning plastic and not workingFound source of smell to be burnt control board at power in connection from harness. Unit needs control board and wire harness. Customer is calling WP safety to see if repair will be covered.; saved tckt
Near Cleveland, OH 44109
Joe O
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed module and switch. Lights are functioning, door alarm still going off. Needs controlControl shows out of stock, office to reschedule; ordrng 1 W11224256 (cntrl-elec)"
Near Cleveland, OH 44108
Jeff M
Job Details:
08/06/2020
DRYER MAYTAG MGDC465HW0 Installed new part unit tested good
Near South Euclid, OH 44121
Jeff M
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL MFI2665XEW6 Installed new part unit tested good. As I was walking out cust also mentioned that the filter cover is broken needs more parts; ordrng 1 WP67006331 (cover-filt)
Near Brook Park, OH 44142
Dan H
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint of popping noise, found two nails in drain pump, removed, no unusual noises heard, op test good"
Near Lakewood, OH 44107
Joe O
Job Details:
08/06/2020
RANGE GE PGS950SEF5SS "Cc: ui not allowing selections, error code(f76)Tech sheet does not show a f76 error code. Found ui will not allow any selections. Needs uiOffice to schedule for 8-11-2020; ordrng 1 WB27X21183 (glass and touch boar27137), used 1 SHIPPING (shipping and han
Near Garfield Heights, OH 44125
Jason N
Job Details:
08/06/2020
DRYER WHIRLPOOL WED5100HW0 "Cc unit making noise and not drying wellRan op test, unit making louder “thump” then normal for these units. Pulled unit apart, found front of drum had a large dry paint bubble in roller track. Filed down smooth. Reassembled, ran op test, unit noises wit
Near Shaker Heights, OH 44122
Jason N
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit ff door not sealing, possible gasket issue, and freezer loses cooling Customer stated he thinks the ff door seal is causing the freezer to lose temps, will return to normal eventually. Freezer temps and ff temps normal at this time, ice maker mak
Near Brook Park, OH 44142
David R
Job Details:
08/06/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Replaced parts. Tested, good. Ran diagnostics. Checked no leaks. Good. Op test ok"
Near Cleveland, OH 44134
Joe O
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 Installed fitting. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
08/06/2020
WASHER MAYTAG MVW6230RHW0 Ran diagnostics foe2 error code delete ran calibration and auto test pass ran rinse and spin and it got stuck on 13 minutes and kept draining and filling and spin over and over again call bj explain situations and ask me to blow on pressure hose it was ha
Near Parma, OH 44130
Gabriel P
Job Details:
08/06/2020
DISHWASHER KITCHENAID KUDE20FBSS1 Found error code control software issue giving estimate customer will not
Near Seven Hills, OH 44131
Dan H
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump , removed, installed new drain pump, op test good"
Near East Cleveland, OH 44112
Jeff M
Job Details:
08/06/2020
WALL OVEN JENN-AIR JJW3830WP02 Installed new part unit tested good
Near Mentor, OH 44060
Jeff M
Job Details:
08/06/2020
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
Near Berea, OH 44017
Gabriel P
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Replace thermistor ui,and evap thermistor,opt test ok"
Near Highland Heights, OH 44143
Joe O
Job Details:
08/06/2020
WASHER MAYTAG MHW6630HC0 Installed stator. Ran quick test cycle. Placed water mat. Advised customer to watch over the next 24-48 hrs. Op test ok
Near Concord Township, OH 44077
Jeff M
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit tested good
Near Lenox Township, OH 44047
Jeff M
Job Details:
08/06/2020
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good
Near Munson Township, OH 44024
Dan H
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24
Near Mentor, OH 44060
Jason N
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc unit making a humming noise, intermittently Customer states she will hear it in the morning or evening, hasnÂ’t heard it the last few days. She states it will hum for approx 45 second, unit function is fine, just the hum noise concern. Ran diagnostics
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/06/2020
REFRIGERATOR KENMORE 363.9654316 "Cc unit leaking waterCustomer states it leaks in the refrigerator section from top. Checked evap drain, found drain hole iced over. Steamed ice from freezer, ran poly tube through drain hose, removed sludge buildup. Water draining free through drain hole
Near Middlefield, OH 44062
Brian M
Job Details:
08/06/2020
REFRIGERATOR AMANA ABB1924BRW01 Cc of no ice Found that I forgot to plug in icemaker Plugged icemaker in and ran test harvest OP Test Ok
Near Cleveland, OH 44115
Dan H
Job Details:
08/05/2020
DISHWASHER KITCHENAID KUDP01ILBS2 "Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit need new sump assembly , customer does not want repair at this time. ordrng 1 W10782773 (Sump), used 1 SH
Near Cleveland, OH 44113
Dan H
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, found unit in demo mode , turned off, started quick wash cycle, unit did nothing, unit needs new control; ordrng 1 W11334214 (Cntrl)"
Near Cleveland, OH 44113
Dan H
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, confirmed unit is draining slowly, control is doing weird thing, unit started filling on its own after cycle was canceled and unit was in stand by, unit nee
Near Cleveland, OH 44102
Dan H
Job Details:
08/05/2020
WASHER WHIRLPOOL CHW9160GW0 "Customer complaint that unit stopped and flashed f29 error code, confirmed, call whirlpool techline spoke to Andy, said to replace the harness, spoke with bj ordering a new latch; ordrng 1 WPW10375379 (Latch)"
Near Burton Township, OH 44021
Corey L.
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW8040DW4 "Showed pop, Customer complaint washer is leaking in tub, confirmed water constantly dripping in tub, found water hazard error, stuck key and water temp errors, cleared, unit needs water valve ; ordrng 1 W11173597 (housing)"
Near Maple Heights, OH 44137
Corey L.
Job Details:
08/05/2020
RANGE AMANA AGR6603SFS2 "Customer complaint door not shutting, confirmed found right hinge failed, unit need new live hinge, customer started washer on spin to ask about loud noise, wpl top load has failed bearings, verbally quoted to replace bearing with half svc for 2nd unit,
Near Sheffield, OH 44054
Corina B
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW9200SQ00 "CC that there is a noise when running. Checked the belt, tight. When spinning the basket is shaking. Shocks are good, will need a new basket and outer tub. Basket is nla; ordrng 1 W10772617 (Outer tub) and 1 W10772607 (Outer tub) and 1 8182232 (Basket)"
Near Cleveland, OH 44113
Dan H
Job Details:
08/05/2020
WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, confirmed, installed new control, op test good , user interface was not needed"
Near Bainbridge, OH 44023
Brian M
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Found control to be dead no indicator light in Unit getting proper voltage Needs control ; ordrng 1 W11417466 (Control)
Near Bay Village, OH 44140
Dan H
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS "Customer complaint of crackling noise, found tag on power cord hitting wall from the condenser fan, removed tag, op test good"
Near Geneva, OH 44041
Jeff M
Job Details:
08/05/2020
DRYER SAMSUNG DV395ETPAWRA1 The unit is not turning on its receiving correct power to control board is not supplying power to the user interface needs a new control board. Part is discontinued; ordrng 1 DC92-00669J (CONTROL)
Near Bedford, OH 44146
Corey L.
Job Details:
08/05/2020
DRYER AMANA LEA60AW "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found wire severed at spade connector for element, re
Near Brecksville, OH 44141
Corey L.
Job Details:
08/05/2020
DBL WALL OVEN JENN-AIR JJW2730WS02 "Customer complaint of low span speed error and stops baking, customer had cycled power and cleaned behind oven then it working for about 2 weeks, confirmed started upper bake, cooling fan did not start, error appeared within a few minutes, lower fan work
Near Parma, OH 44134
Corey L.
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW4816FW2 "Replaced parts listed, calibrated, op test good"
Near Roaming Shores, OH 44085
Jeff M
Job Details:
08/05/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 The part has not arrived yet but it appears that it does need a user interface board; schdld next appmnt for 8/12 WED !
Near Plymouth Township, OH 44004
Joe O
Job Details:
08/05/2020
DRYER WHIRLPOOL WED49STBW1 "Cc: clothes getting too hotFound unit has good heat and air flow, is cycling heat. Checked air flow from outside vent. Found low air flow to outside vent. Advised customer to have venting cleaned. Unit functioning as designed. Op test ok"
Near Rome Township, OH 44085
Jeff M
Job Details:
08/05/2020
DISHWASHER FRIGIDAIRE GLDB653AQ1 "The unit is leaking from the heating ele. The nut for the ele is striped will not get tight.; ordrng 2 154106202 (nut)s, used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Brian M
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL GI6FARXXB00 Cc unit leaking in freezer Found drain pan frosted over and drain tube clogged Cleared drain pan and installed drain tube OP Test Ok
Near Parma, OH 44134
Corey L.
Job Details:
08/05/2020
WASHER MAYTAG MVWC416FW1 "Customer complaint agitator loose, found agitator not connected to shaft, bolt barrel and fabric softer top missing, agitator teeth worn flat, units agitator bolt barrel and cap, called Levina to quote, customer to call finacial team then will reach out
Near Westlake, OH 44145
Dan H
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Sump assembly received is not the correct part for unit, part number on box is correct, reordering sump assembly ; ordrng 1 WPW10455261 (Sump)"
Near Westlake, OH 44145
Gabriel P
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDTE204ESS1 Found drain hose clogg with wax clean out them put back together then check drain pump is clear ran normal then drain pass
Near Westlake, OH 44145
Gabriel P
Job Details:
08/05/2020
REFRIGERATOR GE GTH18EBC2RWW Found temp on freezer 4 degrees and fridge at 37 degrees working as designed.
Near Westlake, OH 44145
Gabriel P
Job Details:
08/05/2020
RANGE GE JB750EF4ES "Found terminal block wire burn and plastic melted will need terminal block also main wire harness could not found that part on marcone office pls do research on harness and give customer a quote pls thank you customer paid service call only ; ordrng 1 WB
Near North Olmsted, OH 44070
David R
Job Details:
08/05/2020
WASHER AMANA NTW4516FW3 "Cc water was coming into unit even hen unit not being used. Replaced parts ent, tested, no leaks. Ran calibration on it and ran diagnostics. Good. Op test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details:
08/05/2020
WASHER WHIRLPOOL LSQ8243HQ0 Found switch open also timer is loose and off on selection cycle ordering ; ordrng 1 3949247V (switch-plg) and 1 WP3953321 (timer)
Near Morgan Township, OH 44084
Jeff M
Job Details:
08/05/2020
DRYER SAMSUNG DV209AEWXAA Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Ravenna, OH 44266
Brian M
Job Details:
08/05/2020
WASHER KENMORE 11020072991 "Cc unit leaking Found unit to be leaking from gearcase oil and water leaking out Needs gearcase replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) a
Near Avon Lake, OH 44012
Corina B
Job Details:
08/05/2020
WASHER MAYTAG MVWX655DW1 CC that the unit will not agitate. Found the shifters arm broke. Will need a new shifter. ; used 1 W10913953 (Shifter) from stock
Near Beachwood, OH 44122
Dan H
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint that unit is leaking, Confirmed, unit is leaking from sump seal, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
Near Ashtabula, OH 44004
Joe O
Job Details:
08/05/2020
WASHER WHIRLPOOL VAW3584GW1 "Cc: NoisesFound error code f8e1(long fill no fill) f7e1(basket speed fault) f0e2(oversuds). Found drain hose was on the floor. Found pulley squealing. Needs cam and belt. Installed cam and belt. Ran auto test and calibration. Op test ok; used 1 W10721967
Near Westlake, OH 44145
Gabriel P
Job Details:
08/05/2020
RANGE WHIRLPOOL WEE750H0HZ1 Replace blower opt test ok preheat broiler 400 and bake and
Near North Madison, OH 44057
Joe O
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: not making ice, ice build up in ice maker compartmentFound ice maker error code e2(motor lost position). Found ice build up on rear of ice maker compartment and inside ice maker compartment. Needs ice maker and ice box adapter; ordrng 1 W10612142 (ad
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/05/2020
WASHER GE GTWN4250D1WS "Transmission is very loud,also shocks are bouncing 3 times giving estimate on parts needed he will not repair"
Near Roaming Shores, OH 44085
Jeff M
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH01 The unit is not going through a defrost cycle. The unit needs a control and harness ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
Near North Benton, OH 44449
Brian M
Job Details:
08/05/2020
WASHER MAYTAG MVWB765FW3 Cc hot water entering when unit is off Found hot water valve damaged due to deposits Replaced using truck stock Ran auto test and calibration Advised on getting supply line hose filters to help reduce the issue ; used 1 W11165546 (VALVE) from stock
Near Brook Park, OH 44142
David R
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 Cc deli drawer. Found screw that holds drawer together is broken. Top shelf is messed up as well. Ordering out. Customer can replace themselves. No return; ordrng 1 W11213107 (shelf-glas) and 1 W11243759 (shelf-glas)
Near Garrettsville, OH 44231
Brian M
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW8500DC5 Installed control and lid lock Ran auto test and calibration OP Test Ok
Near Olmsted Falls, OH 44138
David R
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL KRFF300ESS00 Replaced parts. Tested. Good. Op test ok
Near Ashtabula, OH 44004
Joe O
Job Details:
08/05/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Cc: freezing food in ff section, frost build up in freezerFound temps in freezer at 8 degrees and ff section at 42 degrees. Called whirlpool tech line spoke with Adrian. He stated to adjust temp to a warmer temperature, and set freezer to max. Advised cu
Near North Royalton, OH 44133
David R
Job Details:
08/05/2020
WASHER WHIRLPOOL WTW4850HW1 "Customer had said everything is working, will replace part anyway. Tested out first. Error codes read F7E5 shifter fault. Ran through diagnostics test. All components working. Replaced pump. Tested. Good. Ran calibration. Saw a lot of suds pop up. Make s
Near Bay Village, OH 44140
David R
Job Details:
08/05/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc not cooling properly. FF temp 70. FZ temp is 2. Freezer still freezing. Found ice building up on evap cover. Fan not working properly. Tested from board, heater circuit is good but not getting correct voltage. Ordering control, fan, harness. Place on
Near Broadview Heights, OH 44147
David R
Job Details:
08/05/2020
DRYER WHIRLPOOL SDG515DAWW "Cc unit not heating, heat would come on and go right back off. Tested voltage from outlet. Good. Tested all components that are in the heat system. Valves good, secondary coil per tech sheet chart tested a little higher. Tested thermostat heat/limit, goo
Near Willoughby, OH 44094
Jason N
Job Details:
08/05/2020
DRYER MAYTAG SDG4606AWW "Cc unit drum not turningChecked belt and idler pulley. Idler pulley seized onto shaft, belt cutting into pulley. Unit needs idler pulley and drive belt. Replaced using truck stock repair kit. Lubed all rollers. Dryer op test good, drum turns, no abnormal
Near Cleveland, OH 44135
Corina B
Job Details:
08/05/2020
OTR MICROWAVE WHIRLPOOL WML55011HS4 Replaced the main control. Brought core back for return. Optest ok.; ordrng 1 W11443149 (Control)
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details:
08/05/2020
DRYER WHIRLPOOL WED7990FW0 "Cc unit not heating properlyCustomer stated it takes several cycle to dry a load. Ran diagnostics, found codes f4e4 for l2 voltage error. Checked power at outlet, good at 122v l1 to n, 122v l2 to n. 234v l1 to l2. Ran dryer op test, drum temps reaching 1
Near Lorain, OH 44053
David R
Job Details:
08/05/2020
DISHWASHER MAYTAG MDB9959SKZ0 Rescheduling pump needed. Scheduling as 2 count. Will have to pull unit out from counter; schdld next appmnt for 8/12 WED 1-4
Near Perry, OH 44081
Joe O
Job Details:
08/05/2020
DRYER MAYTAG MGDC465HW0 "Cc: timer knob seems stiff, runs past the off cycleCustomer stated the dryer knob is firm compared to the washer. Advised the customer the washer uses a control board unlike the dryer it uses a timer. Customer states unit runs past the off setting into w
Near Cleveland, OH 44123
Jason N
Job Details:
08/05/2020
DRYER AMANA NED4655EW1 "Cc unit runs but does not heatChecked power into unit, l1 to n good at 123v, l2 to n no good, only reading 21v. L2 leg open. Advised tenant to contact landlord to have an electrician look at outlet/breaker."
Near Willoughby Hills, OH 44094
Joe O
Job Details:
08/05/2020
DISHWASHER KITCHENAID KDTE204EWH1 "Cc: bottom rack roller broke off and burned to the elementFound lower rack roller broke free from rack and melted. Needs lower rack rollerCustomer to install.; ordrng 1 WPW10195417 (lower roller asm5242), used 1 SENIORDISCOUNT (senior discount), and 1 S
Near North Kingsville, OH 44030
Jeff M
Job Details:
08/05/2020
DRYER MAYTAG MGDX500XW0 The unit was making a loud squeaking sound. Installed new part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/05/2020
DRYER GE GTDP490ED3WS "Found no issue with dryer there was a rubbing sound that I believe is normal cause my personal new ge unit makes the same noise and is not a pulley or roller issue,all good"
Near Lorain, OH 44052
David R
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Cc unit light in FF would be blinking every time she opened FZ door, went into fridge and everything was defrosted, green light on control wasnÂ’t on, then came back on and been working right every since. Tested temps, good in both sections. Light bulb is
Near Warrensville Heights, OH 44122
Corey L.
Job Details:
08/05/2020
WASHER MAYTAG MVWB835DW0 "Customer complaint washer leaving white residue on clothing, finding chalky residue on dark jeans and other clothing, has tried running an extra drain and spin without change, has ran bulky and normal cycles, has tried cleaning with afresh no change, usi
Near Pepper Pike, OH 44124
Dan H
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer complaint of water build up under deli drawer , confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"
Near Cleveland, OH 44110
Jason N
Job Details:
08/05/2020
WASHER CROSLEY VAW3584GW1 "Cc unit not fillingPlugged in unit, found stuck in drain mode. Canceled drain mode. Found drain line laying floor. Secured back up to wash basin next to unit. Asked customer about detergent usage, using a full cup. Advised no more then 2 tbl or quarter o
Near Euclid, OH 44123
Joe O
Job Details:
08/05/2020
DRYER KITCHENAID KGYS700GQ0 "Cc: unit made loud screeching noise and stopped tumbling, never completed cycleRan test cycle. Unit started, is tumbling, heating. Found motor over heating and not starting. Needs motorCustomer does not want to repair at this time(customer will contact w
Near Middleburg Heights, OH 44130
Corina B
Job Details:
08/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the ice maker and fan. Ice maker filled. Optest ok
Near Willoughby, OH 44094
Joe O
Job Details:
08/05/2020
DRYER MAYTAG MEDC215EW1 "Cc: long dry times, not heating on auto cycleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semiÂrigid metal hose to prevent fire
Near Lyndhurst, OH 44124
Jason N
Job Details:
08/05/2020
DISHWASHER GE DDT575SSF4SS "Cc unit not drying dishesRan diagnostics, manual heater function, heater did not turn on. Ohmed heater element from main control, heater reading 16.4ohms. Element and TCO checked good. Unit needs main control. Estimate at this time, customer will think a
Near Cleveland Heights, OH 44121
Dan H
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new defrost thermostat, op test good"
Near Elyria, OH 44035
Gabriel P
Job Details:
08/05/2020
DRYER FRIGIDAIRE GLEQ332AS2 Found heating element rubbing again tub creating a fire also tub shaft damage and pulley defective gave estimate customer will not repair
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/05/2020
WASHER MAYTAG MVW7232HW0 "Cc unit off balance codes and stops workingRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Op test good. Customer stated she was told she could wash large items/loads and this was a commercial machine. Advised custo
Near Willoughby, OH 44094
Corina B
Job Details:
08/05/2020
WASHER WHIRLPOOL MVWB765FW2 Replaced the main control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok
Near Cleveland, OH 44106
Corey L.
Job Details:
08/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint items are freezing in fridge, temps were 33-34 in ff and 3 in frz, not too many items in fridge, temps set to 0 in frz and 33 in ff, unit is operating as designed, moved temp to recommended and advised to allow 24 hours for temps to se
Near Amherst, OH 44001
David R
Job Details:
08/05/2020
WASHER MAYTAG MVWC565FW2 "Cc unit not working. Plugged in unit, went directly into draining. Flood safety mode, went over this with customer. Canceled cycle out. Ran calibration and diagnostics test. Good. Op test ok"
Near South Amherst, OH 44001
David R
Job Details:
08/05/2020
WASHER AMANA NTW4516FW3 "Cc unit not working. Took pics of drain hose, not properly installed to right height per owners manual. Let customer know about it. Water possible cycling out of unit. Drain hose connection at unit loose, customer has different drain hose connection. Cor
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/05/2020
DISHWASHER FRIGIDAIRE FD6520RHB2 The mounting screws came out. I reattached the dishwasher with different screws I had to manipulate the bracket countertop is old and split for the mounting screws
Near Saybrook Township, OH 44004
Jeff M
Job Details:
08/05/2020
DISHWASHER MAYTAG MEB4709PAB4 The unit had loads of suds. I put some vinegar in the unit. Op tested good
