We serviced a
MVWX655DW0 maytag
Model washer
Near Eastlake, OH 44095
Jeff M
Job Details: 01/09/2018
The units hub assy. Is worn out the wash play is also worn out and the machine had an F1E1 main control fault. Unfortunately in the current state of the washer I am unable to determine if the main fault code is a result of damage parts or the control itself is failing I ran it through a quick cycle control seems to be cycling the individual components correctly. Estimate only; ordrng 1 W10528947 (hub) and 1 W10902814 (WASHPLATE
We serviced a
GHDP490EF5WW GE
Model DRYER
Near Cleveland, OH 44108
Corina B
Job Details: 01/09/2018
CC that the drum does not turn. When turning unit on the drum is not spinning. Found the belt is broken. Will need a new belt. Called SM to order part.; ordrng 1 WE12M29 (belt drive), schdld next appmnt for 1/17 WED
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44106
Corina B
Job Details: 01/09/2018
CC that the unit is not dispensing any water or ice. Checked the water supply, no water going to unit. Cust will need a plumber. Cust has a saddle valve and a plastic waterline advised cust to replace with an inline valve and a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
MGR8700DS2 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/09/2018
CC that the unit does not get hot enough. Set oven to 350* waited 30 min. Checked temp. 350* advised cust to wait 10-15 minutes after buzzer to insert food. Optest ok. ; Job Cmpltd
We serviced a
AFD2535DEW4 AMANA
Model REFRIGERATOR
Near Berea, OH 44017
Dan H
Job Details: 01/09/2018
Customer complaint that unit is not cooling, found compressor not running, applied 120vac to compressor, compressor started right up, installed new start device(from surplus), good frost pattern, temperatures are dropping, advised customer to monitor, DO NOT ORDER START DEVICE FOR TRUCK STOCK , START DEVICE USED WAS FROM SURPLUS; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WDT780SAEM1 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2018
File# 7720995856 I called tech line I explained the issue. I also explained to him I removed the dispenser lid took the gas to get back into its groups reassembled the dispenser unit tested good. Techline agrees with my actions recommended those the best course unit test; Job Cmpltd,
We serviced a
WMH53520CS6 whirlpool
Model micro oven
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2018
File # 7720992689 called tech line I explained the issue he recommended the cams n switch’s to be replaced. Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF560SEYB05 whirlpool
Model refrigerator
Near Bedford Heights, OH 44146
Chad P.
Job Details: 01/09/2018
Found water tank frozen. Defrosted. Op test ok. ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 01/09/2018
Customer complaint that non of the lights are working and display is blank, all lights are working, display is working, unit is operating as designed ; Job Cmpltd
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 01/09/2018
Installed condenser and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.44oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MEDC215EW1 maytag
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/09/2018
Customer said dryer not heating up properly ,check heat temperature at exhaust, maintaining 115 on high, proper, exhaust venting is foil type, and looped multiple times, advised switching to semi-rigid, possibly a periscope for this installation, customer keeps closet doors closed during use, explained that this is choking off intake air, also venting to outside needs cleaned semi-annually with a brush; Job Cmpltd
We serviced a
WTW8000BW0 whirlpool
Model washer
Near Elyria, OH 44035
Paul H.
Job Details: 01/09/2018
Replace washer suspension,now we running a test,no errors everything is manufacturing good; Job Cmpltd
We serviced a
MED5500FW1 maytag
Model dryer
Near Strongsville, OH 44136
Paul H.
Job Details: 01/09/2018
Took apart dryer and found nothing abnormal that would make the dryer sound loud. Made sure all screws were tightened. Tests ok.; Job Cmpltd,
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Concord Township, OH 44060
Jeff M
Job Details: 01/09/2018
The door was sitting to low I add 2 shims unit tested good ; used 2 487802 (WASHERS) from stock, Job Cmpltd,
We serviced a
R B790D T2BB hot point
Model range
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/09/2018
The bake element is open. Paid in full; ordrng 1 WB44K10031 (unit bake)
We serviced a
AES17AWF speed queen
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 01/09/2018
Accidentally ordered and installed a four cycle timer dryer requires the three cycle timer; ordrng 1 D505794P (3 CYCLE TIMER)
We serviced a
WRT111SFDB03 whirlpool
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/09/2018
Found compressor very hot to the touch and loud. No frosting on evap. Minimal heat on the condenser at this time. Comp is inefficient. Needs replaced. Advised unit can be unplugged and to please place it in receiving for repair. 3 job count. Cfc tech only. ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (COMP),
We serviced a
WRF560SEYM04 whirlpool
Model refrigerator
Near Bedford, OH 44146
Chad P.
Job Details: 01/09/2018
Found rails binding and Thermistor out of range causing unit to not completely defrost. Needs rails and Thermistor. ; ordrng 1 WPW10383615 (THERMISTOR) and 1 WPW10397635 (RAIL ASSY, RH) and 1 WPW10397636 (RAIL ASSY),
We serviced a
KSSS36DWX01 kitchenaid
Model refrigerator
Near Kirtland, OH 44094
Chad P.
Job Details: 01/09/2018
Found air not being let into ff sections. Inlet and return are clear. Toggled cold control. Relay fired and air damper open. Cold air now coming in. Advised to monitor and that the control and damper are no longer available. Part order for reference only. ; ordrng 1 1113226 (pc-board)
We serviced a
WPRE6150K2WT ge
Model washer
Near Highland Heights, OH 44143
Chad P.
Job Details: 01/09/2018
Found suspension failed and unit leaking oil from mode shifter. Needs both replaced
We serviced a
W5CE3024XB00 WHIRLPOOL
Model COOKTOP
Near Highland Heights, OH 44143
Corina B
Job Details: 01/09/2018
Replaced the switch. Optest ok. ; Job Cmpltd
We serviced a
MRT118FZEM00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 01/09/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
MHW5100DW0 MAYTAG
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 01/09/2018
CC that the unit is not doing anything. When turning on the unit the drain pump is running and the door is locked. Found the drain hose did not have an air gap, removed the cap to the drain pump. Removed the cover unlocked the unit. Ran diag f8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED,f8e3 OVERFLOW CONDITION. Cleared codes. Unit started on a normal load then a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
RED4340SQ1 MAYTAG
Model DRYER
Near Mentor, OH 44060
Dan H
Job Details: 01/09/2018
Customer complaint that unit is not shutting off, found heating element shorting to cabinet, unit needs new heating element, installed new heating element, op test good ; used 1 279838 (ELEMENT) Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/08/2018
Customer complaint unit only runs on power wash, no other cycles work and making grinding noise, ran diagnostics no error codes found, customer put load in, started normal wash cycle, unit filled and advanced to wash cycle, ran hand wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
NEC3120FW whirlpool
Model laundry center
Near Garfield Heights, OH 44105
Chad P.
Job Details: 01/08/2018
Found unit pushed up against the wall. Corrected. Found start button broken. Needs replaced. Nothing wrong with timer. ; ordrng 1 WPW10503561 (SWITCH, START),
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/08/2018
Installed GEARCASE and basket. Op test no good. New GEARCASE is squealing while picking up speed. Need to reorder. Cust unhappy wants office to advised whirlpool this has gone one for to long. ; ordrng 1 W11035751 (GEARCASE)
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/08/2018
Customer fridge door has a squeak,we put lube around door brackets and level the fridge ,there’s no squeaks on the door is functioning good; Job Cmpltd
We serviced a
KFGG500ESS0 kitchenaid
Model range
Near Roaming Shores, OH 44084
Jeff M
Job Details: 01/08/2018
7720989449 file # I called Whirlpool Tech line spoke with two different techs The second tech came to the conclusion that is considered a safety issue customer will hear from whirlpool in a week or so I have the parts for return
We serviced a
WTW5000DW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Unit had a no Fill long fill. Hey check the water valves they tested fine it’s a good possibility the cold water line was frozen at the customers home; Job Cmpltd,
We serviced a
WFW8540FW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFW8540FW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GHW9100LW1 WHIRLPOOL
Model WASHER
Near Perry Township, OH 44077
Corina B
Job Details: 01/08/2018
CC that the unit will not start. Checked power to the control, 120 volts going to the control. Checked the UI had 15dc. Will need a new control. Called SM to order part. Cust does not want to repair
We serviced a
WDF560SAFM1 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/08/2018
Customer complaint that unit starts then shuts off after a few minutes, ran diagnostics found f7e1( no heat) error code, unit did not complete test cycle, diverted valve just kept spinning, heater is good, heater harness is good, unit needs new control and sump assembly ; ordrng 1 W11108143 (cntrl-elec) and 1 WPW10455268 (sump and seal assem)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS01
Near Chesterland, OH 44026
Robert A.
Job Details: 01/08/2018
Found disp blank, upper door locked, opened door, found t fuse behind panel open jumped out, tested unit, unit heating, upper cooling fan humming, not running, needs cooling fans and t fuseCalled wptl curt explained what happenedSr# 7720985600Cust to contact wp; ordrng 1 WP4449751 (T STAT67.84) and 1 WPW10260254 (BLOWER UP165.23) and 1 WPW10286217 (BLOWER LOWER165.14) and 1 WPW10545291 (FUSE23.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WCG97US6DS00 whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Corrected burner cap positions. Op test ok. ; Job Cmpltd
We serviced a
WED99HEDW0 whirlpool
Model dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Found belt slipped in between pulley and tensioner. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
WMH53520CW5 WHIRLPOOL
Model MICROWAVE
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/08/2018
Customer complaint of open/close door error, confirmed, installed new cams and switches, op test good ; Job Cmpltd
We serviced a
MDB8959SBS2 maytag
Model dishwasher
Near Brecksville, OH 44141
Chad P.
Job Details: 01/08/2018
Found ball bearings in upper rack tracks came out and got into chopper. Also, wheels on lower rack coming off. Cleared chopper. Op test no good. Wash motor still very loud. Needs tracks, wheels and sump assy replaced. Cust will be thinking on the repair.
We serviced a
MDB7749AWM2 WHIRLPOOL
Model DISHWASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 01/08/2018
Replaced the control. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of Of6 error code, ran diagnostics found f0e5(off balance) error code, suspension is good, ran drain and spin, unit spins, unit is operating as designed ; Job Cmpltd
We serviced a
WMH53520CS whirlpool
Model microwave
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 01/08/2018
Found interlocks failed. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KDPE234GBS kitchenaid
Model dishwasher
Near Strongsville, OH 44136
Chad P.
Job Details: 01/08/2018
Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain)
We serviced a
WDT710PAYM2 whirlpool
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/08/2018
When we arrive customer said unit was fine now,ran test to be sure ,wash pressure good,and heating is functioning good ; Job Cmpltd,
We serviced a
MVWC415EW2 maytag
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/08/2018
Agitator coming loose,tongue and grooves worn on WASHPLATE and agitator post, ordering both and bolt; ordrng 1 W10772621 (screw) and 1 W10836496 (agitator) and 1 W10846191 (washplate)
We serviced a
WFC150M0EW1 whirlpool
Model range
Near Lorain, OH 44055
Paul H.
Job Details: 01/08/2018
LR burner gets hot when baking, this is due to oven venting under this burner, no fix, front top of top panel reaching 175F, called Techline, spoke with David, SR# 7720980125, said the top panel is unregulated, unit is functioning correctly, gave customer SR# and customer care #; Job Cmpltd,
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Jeff M
Job Details: 01/08/2018
, Incorrect part was ordered and the incorrect part has a dent. ; ordrng 1 WPW10318550 (SS PANEL )
We serviced a
MVWB725BW0 whirlpool
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details: 01/08/2018
The units bearings are failing. Needs the outer tub assembly it does not show the bearings listed separate. Extent of warranty shows that the bulkhead assembly is covered. The bearing shaft could technically be considered the bulkhead because the inner drum attaches to the top of the shaft and the motor assembly attaches to the bottom of the shaft. Customer will call Whirlpool and determine if it’s covered.; ordrng 1 W10381078 (outer tub),
We serviced a
EW30EF65GSH elecrolux
Model range
Near Madison, OH 44057
Jeff M
Job Details: 01/08/2018
Installed new parts regain control of half of the user interface the other side needs replaced.; ordrng 1 316576641 (clock/timer
We serviced a
AGR5330BAS3 AMANA
Model RANGE
Near Maple Heights, OH 44137
Corina B
Job Details: 01/08/2018
CC that the display is not lighting up. Checked outlet, good. Checked the power to the control, 120v. Will need a new control. Called SM to order part. ; ordrng 1 WPW10556708 (cntrl-elec), schdld next appmnt for 1/17 WED
We serviced a
KECC607BSS02 KITCHENAID
Model COOK TOP
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
, Customer complaint that one burner is not working, all burners are working, unit is operating as designed ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that transmission fell out, found suspension mounts broken, installed new suspension mounts from truck stock surplus, op test good ; used 1 W11130362 (SUSPENSION ) from stock, Job Cmpltd
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint that unit is not operating, started normal wash cycle, unit filled and advanced to wash cycle, unit drains, unit is operating as designed ; Job Cmpltd
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 01/08/2018
CC that the unit is loud when washing. Found the tub not centered. Leveled the unit. Ran a normal load and a drain and spin.with 6 bath towels. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
11060724990 KENMORE
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the unit is not heating. Turned unit on, no heat. Checked vent to outside, clear. Checked the terminal, good. Checked the thermal cutoff, open. Replace the cutoff from t/s. Optest ok. ; used 1 279816 (CUTOFF) Job Cmpltd
We serviced a
MDG8400AWW MAYTAG
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 01/08/2018
CC that the drum is not turning. Turned unit on and drum started rotating. Let unit run for 10 minutes with towels in the drum. Drum is spinning freely. Turned unit on several time and started every time. Optest ok. ; Job Cmpltd
We serviced a
KHMS2056SBL2 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44139
Corina B
Job Details: 01/08/2018
Replaced the door and screw. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44119
Dan H
Job Details: 01/08/2018
Installed new valve, op test good ; Job Cmpltd
We serviced a
KDFE304DWH0 KITCHENAID
Model DISHWASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 01/08/2018
Customer complaint of loud noise, confirmed, noise is coming from drain pump, found a large piece of glass in drain pump housing, removed, no unusual noise heard now, unit drains, op test good; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Willoughby, OH 44094
Dan H
Job Details: 01/08/2018
Customer complaint of open/close door error code and now no power, found fuse open, jumped out, confirmed open/close door error, installed new cams and switches and fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 01/08/2018
Installed new ice maker, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH31017AS4
Near Parma, OH 44130
Macaulay G.
Job Details: 01/08/2018
Replaced door switch/ harness assembly. Tested and heated ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/08/2018
Customer showed video of door not closing. Top rack glides are not allowing rack to go in completely. Office to order top rack tracks.; ordrng 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 1/16 TUE 12-3,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GBS
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/08/2018
Found build up and mildew in drain hose. This would be due to not being able to get through the hose when drain. Drain pump tested ok. Office to order drain hose for customer. Customer can install.; ordrng 1 WPW10545278 (hose-drain), saved
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Cleveland, OH 44111
Brian B
Job Details: 01/08/2018
Found fuse open and interlocks working intermittantly. Replaced interlocks and fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL GAS DRYER
Model WGD92HEFC0
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/08/2018
Installed control and ui, tested unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 01/08/2018
Cc not spinning, ran diagnostics, off bal, sensor fault, ran recal, ng, found hub stripped, shaft damaged, bal ring enpty, needs basket, per entitle ment basket 120mo warrCust to let us know; ordrng 1 W10528947 (HUB26.16) and 1 W10721967 (CAM36.70) and 1 W10752719 (BASKET 10YR WARR) and 1 W10913953 (SHIFTER58.14) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 01/08/2018
Found cold control not tripping. Must be toggled to get unit to cool. Needs replaced. ; ordrng 1 W10866230 (CONTROL)
We serviced a
WTW5640XW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 01/08/2018
Found main control making a strange crackling noise. Unit stored faults for control and drive system. Drive system checks good. Ran service test mode and calibration and drain spin. Unit faulted in calibration. Needs main control replaced. Office to not order parts unless contacted. Cust will likely be replacing the unit. ; ordrng 1 W10393444 (cntrl-elec),
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Rocky River, OH 44116
Paul H.
Job Details: 01/08/2018
Unit is experiencing excess moisture, checked venting, blower is not moving air, no visible obstruction, limited air flow on left, orientation is correct, ordering blower; ordrng 1 W10726505 (motor-fan)
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/08/2018
The cold water is off. Unit op tested good ; Job Cmpltd,
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/08/2018
The cold water is off. Unit op tested good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44109
Brian B
Job Details: 01/08/2018
Found machine making a grinding noise when washing or spinning. Hacked lower components. Noise coming from motor. Will need new motor. Office to order part. ; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 1/16 TUE !,
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB1
Near Cleveland, OH 44106
Brian B
Job Details: 01/08/2018
Replaced panel. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120EBS1
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
Found door switches warn, replaced, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DLB WALLOVEN ELE
Model KODE500EBS02
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
Ran diognastics f2e1, f1r0 disp board, replaced ui, op test ok; Job Cmpltd, saved tckt
We serviced a
GE DISHWASHER
Model GLDT690J00WW
Near Solon, OH 44139
Robert A.
Job Details: 01/08/2018
, Found seal off bottom of door, seal is crimped in place, needs inner door; ordrng 1 WD31X10114 (INNER DOOR), schdld next appmnt for 1/17 WED 8
We serviced a
MDE9700AYW WHIRLPOOL
Model DRYER
Near Madison Township, OH 44057
Corina B
Job Details: 01/08/2018
Reattached the dryer vent. Optest ok; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Parma, OH 44130
Chad P.
Job Details: 01/06/2018
Ran service test mode. No faults. Calibrated and ran unit with load on deep water wash. Unit did not fill enough to wash clothes in any way. Needs control replaced
We serviced a
665.13923K010 kenmore
Model dishwasher
Near North Perry, OH 44081
Jeff M
Job Details: 01/06/2018
I found the diverter motor vehicle in through the ceiling needs new diverter motor; ordrng 1 W10155344 (motor)
We serviced a
MEDX655DW1 maytag
Model dryer
Near Perry, OH 44081
Jeff M
Job Details: 01/06/2018
The back right roller is leaving a lot of rubber residue on the drum Belt has two splits and it needs a dryer repair getting a new drum; ordrng 1 4392067 (dryer repair kit) and 1 W10899578 (DRUM),
We serviced a
KMHC319ESS0 kitchenaid
Model microwave
Near Concord Township, OH 44077
Jeff M
Job Details: 01/06/2018
Installed new part unit op tested good
We serviced a
363.9550417 KENMORE
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 01/05/2018
Customer complaint that ice maker will not stop making ice, found bail arm broken, unit needs new ice maker, customer does not want repair
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 01/05/2018
Found igniter was open. Replaced igniter. Tests ok.; used 1 279311 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WFG520S0FS0 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 01/05/2018
CC that the igniter doesn't lite and gas comes out. When turning oven on to 350* the igniter sparks once and lights, the flame then goes out. Will need a new spark module and control. Called SM to order parts. ; ordrng 1 W11027098 (MAIN CONTROL) and 1 WPW10511278 (module-spk), schdld next appmnt for 1/16 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAW00
Near Amherst, OH 44001
Macaulay G.
Job Details: 01/05/2018
Reservoir hose is cracking and leaking. Filter housing is also leaking. Bottom drawer cover will not allow to set to different setting and display is missing segments from water damage. Office to order reservoir, filter housing, and cover.; ordrng 1 W11168758 (RESEVOIR) and 1 WPW10238156 (housing) and 1 WPW10732686 (cover), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL DRYER
Model WGD8800YC3
Near Avon, OH 44011
Gail V.
Job Details: 01/05/2018
Door not shutting properly. Used latch catch from other side of door to repair. Shut well now.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Concord Township, OH 44077
Brian B
Job Details: 01/05/2018
CC that machine is not heating. Ran diag, 7-1 fault code, no heat. Ohmed out heater circuit from control, 13 ohms, correct. Ohmed out ntc thermister from control, 59kohms, correct. Customer also said machine would run for 15 min and then shut off. Cleared code and ran full diagnostic cycle. Heater came on in interval 10 and 3 . Machine appears to be working correctly now. Except incoming water not hot enough, 65 deg. Cold water entering machine.Advised customer to call plumber to look into water temp problem. Office to pre ID main control if problem returns.; Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Avon Lake, OH 44012
Brian B
Job Details: 01/05/2018
Found controls set to max and temps too cold. Set control to normal for ff and frz. CC that machine makes loud noises. Ran diag and operated all loads. Found damper control making excessive noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER CONTROL), schdld next appmnt for 1/16 TUE !,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Avon, OH 44011
Brian B
Job Details: 01/05/2018
Found door damage. Will need new door vent trim. Also, corner of cooktop damaged. Lowes can sell as scratch and dent with cooktop as is. Office to order door trim. If Lowes decides to replace top, they will call office.; ordrng 1 WPW10310922 (VENT TRIM), schdld next appmnt for 1/15 MON !,
We serviced a
KITCHENAID RANGE
Model KGCU407VSS01
Near Aurora, OH 44202
Robert A.
Job Details: 01/05/2018
, Found a piece of paper towel covering orifice, cleared, burner working correct, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
Installed tracks, op test okOfr 1606002363; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/05/2018
, Found bottom door switch in closed position when door is open, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WMH53520CB4 whirlpool
Model micro oven
Near Concord Township, OH 44077
Jeff M
Job Details: 01/05/2018
Installed new part unit op tested good. Customer forgot to mention that one of the mounting nuts that hold the microwave in place is missing; ordrng 1 W10596040 (nut),
We serviced a
WFE540H0AS0 whirlpool
Model range
Near Strongsville, OH 44149
Chad P.
Job Details: 01/05/2018
Confirmed f3e2 error code for over temp. Unit now has no bake or broil. Elements, fuse, wiring, sensor and power all check good. Control not sending out power. Needs control replaced. Cust will be replacing unit. Office to not order parts unless contacted. ; ordrng 1 WPW10586734 (CONTROL),
We serviced a
KGRS505XSS03 KITCHENAID
Model RANGE
Near South Euclid, OH 44121
Dan H
Job Details: 01/05/2018
Customer complaint that sliding rack will not close, confirmed, found tracks bent, unit needs new sliding rack, no need to reschedule customer can install ; ordrng 1 WPW10570870 (rack-oven)
We serviced a
KUDE70FXSS6 whirlpool
Model dishwasher
Near Strongsville, OH 44136
Chad P.
Job Details: 01/05/2018
Cc complaint that unit starts but then intermittently shuts down or stops. Ran normal wash. Unit started and ran. Canceled. Unit drained. Ran service mode. Unit stored fault for open float. Float and wiring checks good. Ran service test mode. Drain pump failed test mode. Gave fault for electrical fault. Pump over heating. Needs drain pump replaced. Pleas ship parts to 11351 pearl rd, suite. 200 44136; ordrng 1 WPW10531320 (PUMP, DRAIN),
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 01/05/2018
Customer complaint of water drops on door after cycle and a smell, ran diagnostics no error codes found, incoming water temperature at 76 degrees, ran test cycle unit completed test cycle, no error codes, heater is working, advised customer to run hot water in sink before starting dishwasher, unit is operating as designed ; Job Cmpltd
We serviced a
KRFF305ESS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 01/05/2018
Installed new freezer section door, op test good ; Job Cmpltd