Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/12/2020
WASHER MAYTAG MVWC465HW2 "Got same error code f7e1 basket speed fault,checked motor make sure it rotates pass check impeller pass check between inner and tub no clothes in between pass call brian senior tech explain issue told me replace shifter,replace from truck stock ,ran cali
Near Avon, OH 44011
Gabriel P
Job Details: 05/11/2020
WASHER WHIRLPOOL WFW5620HW0 Found error code f6e2 acu cannot here ui will need a console when put into diagnostics button will not work ordering ; ordrng 1 W11319991 (cntrl-elec)
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/11/2020
RANGE FRIGIDAIRE FFGF3013LWB "The control board is not working needs to be replaced estimate only; ordrng 1 316220722 (overlay,clock (wht)) and 1 5304518661 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"
Near Edgewood, OH 44004
Jeff M
Job Details: 05/11/2020
REFRIGERATOR KITCHENAID KRFC704FPS If the fridge is having a cooling issue needs to be plugged in the unit was not plugged in I rescheduled them for Tuesday to check the unit then; schdld next appmnt for 5/12 TUE !
Near Cleveland, OH 44113
Gabriel P
Job Details: 05/11/2020
WASHER WHIRLPOOL MHW3505FW1 "Found bellow not connected on bottom when taking unit apart correct issue ran heavy load no leaks try run a different cycle no leaks,opt test ok also replace a new bellow from new tub to the old tub ,also customer ask to send all notifications from firs
Near Strongsville, OH 44136
David R
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Temps at 65*. No frost pattern. Cannot put tap on process tube, too short. Sealed system job. **lockring tech** 3 hour job** double labor; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAP) and 2 WPW10143759 (dryer)s"
Near Strongsville, OH 44136
David R
Job Details: 05/11/2020
REFRIGERATOR KENMORE 106.444336 "Cc not cooling. Found evap frozen over. Tested from control, heater circuit good. Control will not let you enter diagnostics, will get pulsating and not sending out power. Damper is getting louder. Will need control and damper, do not order parts ; ordrn
Near Olmsted Township, OH 44138
David R
Job Details: 05/11/2020
DRYER AMANA NED4655EW1 "Cc push to start button. Clip broke, ordering start button; ordrng 1 WPW10420741 (switch-pts)"
Near Newbury Township, OH 44072
Jason N
Job Details: 05/11/2020
WASHER WHIRLPOOL MVWB766FW1 Cc unit not powering onCustomer showed Maytag 5 yr warranty form an a tablet
Near Cleveland, OH 44106
Dan H
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that another company was out and said that one drum turns opposite the other drum, ran diagnostics found f0e4(high water temperature during rinse cycle) and f8e1long/no fill) error codes, both valves open and have goo flow, drain hos
Near Cleveland, OH 44102
Dan H
Job Details: 05/11/2020
DRYER MAYTAG MEDB725BW0 "Installed new element, op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that unit is not dispensing ice, confirmed, found auger motor shaft and yoke stripped, unable to separate yolk from auger motor shaft, need to order yoke and ice box divider to complete the repair ; ordrng 1 WP63052-2 (impeller) and 1
Near South Amherst, OH 44001
David R
Job Details: 05/11/2020
RANGE WHIRLPOOL WFG525S0HV1 "Replaced parts needed. Tested, and had customer test. Good. Op test ok"
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM Installed new part unit tested good
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Customer complaint fridge freezing everything, confirmed temps were 22 in ff and -5 in frz, customer stated another company has came out 3 times and replaced boards and thermistors, thermistors checks ambient open, Ff 4.8@20k, frz 19.5@200k, unit program
Near Cleveland, OH 44102
Dan H
Job Details: 05/11/2020
DISPOSAL WHIRLPOOL KGIC300H1 "Customer complaint of loud noise, noise is normal, unit is operating as designed"
Near Columbia Township, OH 44028
David R
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced part. Looked and made sure doors level, everything is good with unit, been out for issue 4-5 times and customer already had refrigerator replaced and still happening. If anything else comes up, customer to contact customer support. Op test ok"
Near Olmsted Township, OH 44138
David R
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Replaced part. Tested. Good. Op test ok
Near Cleveland, OH 44102
Dan H
Job Details: 05/11/2020
REFRIGERATOR AMANA ABB1924BRM01 "Customer complaint that unit is not cooling, nothing is running until the fresh food section door is opened then compressor and fans started, unable to enter service test mode or programming mode, installed new control, op test good ; used 1 WPW10503278
Near Painesville Township, OH 44077
Jeff M
Job Details: 05/11/2020
WASHER MAYTAG MHW5630HC0 There’s nothing wrong with the machine customer uses the regular cycle and the spin was turned off unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2020
DISHWASHER MAYTAG MDB4949SDH3 I ran the dishwasher in a normal cycle it ran for about 20 minutes unit tested good could not find a leak most likely cause of the leak is a plate or a dishware was deflecting water onto the seal which caused it to leak
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2020
REFRIGERATOR FRIGIDAIRE FRT21G4BW6? The unit is 15 years old compressor is running no frost pattern the unit is in the garage. Most likely needs an evaporator I can’t read the model number. Estimate on the customer will buy a new; used 1 SENIORDISCOUNT (senior discount) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/11/2020
RANGE HOOD WHIRLPOOL WVW51UC6FS1 Check voltage from blue to yellow like bj ask me read 000 ordering control also one of lights wire was snap light was there we will replace everything wants we come back ; ordrng 1 W10895848 (cntrl-elec)
Near Eastlake, OH 44095
Jeff M
Job Details: 05/11/2020
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 Are in the dryer with a large load I could not duplicate initiate unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2020
WASHER WHIRLPOOL PAV2300AWW The washer itself is not leaking the waterline was leaking customer needs new water hoses.
Near Painesville, OH 44077
Jeff M
Job Details: 05/11/2020
DRYER GE GTD65GBSJ3WS Installed new part unit tested failed.
Near North Ridgeville, OH 44039
David R
Job Details: 05/11/2020
WASHER AMANA ALW540RAW "Replaced part. Tested, drained, good. Op test ok"
Near Brecksville, OH 44141
Corey L.
Job Details: 05/11/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint water on floor after a wash, confirmed leak found at drain hose, Customer has hose from old washer installed claims to have not gotten a drain hose with unit, old style is bigger diameter and inserts into a rubber elbow to wall drain a
Near Chardon, OH 44024
Jeff M
Job Details: 05/11/2020
WASHER WHIRLPOOL WFW8740DW0 I took the pump apart there was nothing in the pump unit tested good I could not duplicate an issue
Near Elyria, OH 44035
David R
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc of sound. Humming loud sound coming from condenser coils. Moved coils around and placed some cardboard/styrofoam to help dampen sound as best as possible. let sit for a couple of mins, no noise, had customer listen, good. Op test ok"
Near Burton, OH 44021
Brian M
Job Details: 05/11/2020
WASHER GE GTUN275EM1WW Cc unit still leaking Found gearcase to be leaking during an agitation Needs gearcase and hub nut Will need Sr tech I’ve only done 1 of these and still not sure on the process Est only
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2020
RANGE JENN-AIR SVD48600B "Ui cancel button not responding when on preheat,gave customer and estimate,they will call on monday to fix unit do not order parts until customer calls ; ordrng 1 WP71002310 (switch- me), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44119
Corey L.
Job Details: 05/11/2020
WASHER MAYTAG A8240 "Customer complaint washer lid switch working intermittent, confirmed, re-quoted customer, ok, replaced lid switch with part sent, op test good; used 1 SHIPPING (shipping and handling) from stock"
Near Bedford, OH 44146
Jason N
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc unit not dispensing iceConfirmed ice in bin but will not dispense. Auger not working. Tried running under hot water to free up if frozen. Op test no good. Unit auger motor still seized. Unit needs auger motor.; ordrng 1 WPW10317991 (motor)
Near Aurora, OH 44202
Brian M
Job Details: 05/11/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed control and led board Unit started up and cooled
Near Euclid, OH 44123
Joe O
Job Details: 05/11/2020
REFRIGERATOR GE PTS25SBMARBS "Cc: not cooling properlyFound customer had unit shut off. Turned unit on. Found unit has good frost pattern, evap not running, got it to spin by hand, and does not have good speed. Needs evap fan. ; ordrng 1 WR60X10185 (motor evap dc), used 1 SENIORDISCO
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/11/2020
COOKTOP ELE WHIRLPOOL CCG457B The valve got burn is defective and is not longer Available. The ring that holds the burner is worn out-and is discontinued as well.so will not be able to take top out unit cannot repairable cause of parts not available
Near Kent, OH 44240
Brian M
Job Details: 05/11/2020
RANGE JENN-AIR JGRP430WP00 Cc that display is outRemoved power and re applied power unit did not turn on Found led board not booting but will randomly flash Needs part #W10145531 and part #W10344181Marcone lookup is not showing proper parts so not sure what I’ll be getting or what
Near Walton Hills, OH 44146
Corey L.
Job Details: 05/11/2020
RANGE MAYTAG MGR880FZ0 "Customer complaint broil convect not working, found broil igniting every time, after 5 minutes convect fan powered up for about 3-4seconds and powered down, would coast to stop and repeat constantly, ordering control; ordrng 1 WPW10340325 (cntrl-elec)"
Near Beachwood, OH 44122
Joe O
Job Details: 05/11/2020
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test okBin did not show up yet(customer to install); used 1 TJAF1200 (P
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Found no refrigerant to recover, system empty. Found corroded copper suction line, possible pinhole. Cut out and repaired. Installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15 min. No change to gauges.
Near Berea, OH 44017
Corey L.
Job Details: 05/11/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint losing cool in ff, confirmed, temps 52, found ff evap frozen, cleared ice, thermistor was dark in color, replaced thermistor and installed with foil tape, replace control and fan asm, op test good, advised customer to monitor if ice bu
Near Parma Heights, OH 44130
Corey L.
Job Details: 05/11/2020
REFRIGERATOR AMANA ABB1921BRW00 "Customer complaint freezer not freezing ice cream, frz temp was 28 ff 38, found ball of ice on top right evap, unable to use process stub pinched to close to compressor, verbally quoted for parts only customer does not want repair, advised calling wpl to
Near Strongsville, OH 44136
Corey L.
Job Details: 05/11/2020
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Customer complaint dishwasher making loud noise, confirmed, noise is coming from inside wash motor, quoted, customer does not want repair at this time"
Near Perry Township, OH 44081
Joe O
Job Details: 05/11/2020
WASHER KENMORE 110.2880389 "Cc: not draining not spinningFound lid switch not engaging. Jumped out lid switch. Unit started draining and spinning. Needs lid switch; ordrng 1 WP3949238 (switch-lid3668), used 1 SHIPPING (shipping and handling) from stock"
Near Ravenna, OH 44266
Brian M
Job Details: 05/11/2020
WASHER MAYTAG MVWB835DW4 Cc of residue Followed service pointer W11111453 Advised customer of the pointer and the kit does not apply to this model but the rest does Advised to follow page 7 of use and care guide and possibly changing soap brands Ran auto test and calibration OP T
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/11/2020
FREEZER KENMORE 253.2244241 Installed evap fan motor. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, OH 44116
Dan H
Job Details: 05/11/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit stopped mid cycle and lid would not unlock , ran diagnostics found f5e1(lid switch fault) and f9e1(long drain) error codes, lid locks and unlocks, drain pump is working, unable to duplicate the problem , unit is operating
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 05/11/2020
STACK W/D GE GTUP270EM5WW "Cc unit dryer not turning on Conformed unit will not tumble. Drum is bound up Pulled front panel, found sock stuck in blower wheel. Reassembled and retested. Drum turning and good heat. Op test good."
Near North Royalton, OH 44133
Corey L.
Job Details: 05/11/2020
RANGE WHIRLPOOL WOD51EC0AS01 "Replaced fuse, op test good, office to calculate refund"
Near Cleveland, OH 44111
Dan H
Job Details: 05/11/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that a dog leash got stuck under the agitator, confirmed, removed leash from under agitator, op test good"
Near North Benton, OH 44449
Brian M
Job Details: 05/11/2020
WASHER HOTPOINT HTW200ASK0WW Installed control Set personality Ran test cycle OP Test Ok
Near Cleveland, OH 44122
Jason N
Job Details: 05/11/2020
WASHER MAYTAG MVWC200BW1 "Unit not spinning or draining Ran diagnostics, found codes f7e5 for shifter fault, f7e6 for motor fault. Found shifter will not shift, no function. Replaced using truck stock. Ran auto test, op test good, but gearcase very loud. Advised customer that gea
Near Parma Heights, OH 44130
Dan H
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV04 "Customer complaint that water dispenses on its own, confirmed, found water lines connected in wrong places, corrected, op test good"
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/11/2020
DISHWASHER MAYTAG MDB7759AWS3 Installed water valve. Placed water mat. Ran test cycle. Found water is not hot enough at the beginning of the cycle. Advised customer to run the hot water at the sink prior to starting the unit. Unit has good pressure. Op test ok
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/11/2020
DRYER MAYTAG MEDC700VW0 Cc: squeezingFound idler pulley worn. Needs idler pulley. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/11/2020
DISHWASHER MAYTAG MDB6769AWS1 "Installed new user interface , op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 05/11/2020
MICROWAVE KITCHENAID KBMC147HSS04 "Customer complaint mw not heating, confirmed, found mag failed, quoted to replace, customer to call kitchenaid about covering part and will call us to proceed with repair, WP4375424; used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2020
WASHER WHIRLPOOL WFW8620HW1 Found error f0e5 off balance load and f0e2 over suds check drain pump for any clogged but it was clear. Ran a load on rinse and spin and clothes came out damp cannot duplicate issue at the moment is working as designed opt test ok
Near Willoughby, OH 44094
Joe O
Job Details: 05/11/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed mullion. Op test ok
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/11/2020
REFRIGERATOR GE PFE28RSHESS "Customer complaint of loud noise in fresh food section , noise stopped before we arrived, Fresh food section evaporator fan is not running fan is receiving 14vdc, installed new fresh food section evaporator fan, op test good"
Near Walton Hills, OH 44146
Corey L.
Job Details: 05/11/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer complaint noises refrigerator, confirmed damper loud, replaced with part sent , op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 05/08/2020
RANGE KITCHENAID KEBC107KSS03 Cc unit will not heat up Found error for f1 control malfunction There is not diagnostics to run down for this error States to replaced main control Control is NLA part#8301915; ordrng 1 8301915 (CONTROL )
Near North Olmsted, OH 44070
David R
Job Details: 05/08/2020
WASHER MAYTAG MVWB835DW5 "Cc unit was not turning on, At one point unit turned on by itself displaying F3E1 pressure system fault and was draining, customer also got F6E2 communication code. Also found F9E2, and F0E5 off balance error codes. Plugged unit in, lid unlocked, ran tes
Near Cleveland, OH 44111
David R
Job Details: 05/08/2020
WASHER MAYTAG LAT2300AAE "Cc not agitating. Found belts worn down. Unit will spin but is seized up going into direction of agitate. Signs of grease coming from transmission. Will need belts, gearcase and seal. 2 techs. do not order parts.; ordrng 1 6-2095720 (mounting s) and 1 6-
Near Jefferson, OH 44047
Joe O
Job Details: 05/08/2020
DRYER WHIRLPOOL WED5000DW2 "Cc: drum not always spinning, noiseFound drum not spinning. Found debris stuck in blower. Removed debris. Ran test cycle. Op test ok"
Near Beachwood, OH 44122
Dan H
Job Details: 05/08/2020
DISHWASHER WHIRLPOOL MDB7949SDM0 "Customer complaint that unit runs too long, rinse aid dispenser cap is missing, ran diagnostics found f6e4(float switch open, , unit completed test cycle, no codes, float switch is not open, rinse aid is leaking throughout cycle causing excessive suds b
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 05/08/2020
REFRIGERATOR AMANA ABB1924BRB00 Installed new part unit tested good
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 05/08/2020
REFRIGERATOR FRIGIDAIRE FRT21TNCD6 The unit is not cooling 34 in the freezer. The compressors running the unit is from 97 they will buy new. The unit would needs a evap
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/08/2020
WASHER WHIRLPOOL MVWB765FW3 Cc of error Found stored error for pressure sensor Made sure hose was clear installed new control Ran auto test and calibration OP Test Ok
Near Mentor, OH 44060
Jeff M
Job Details: 05/08/2020
WASHER MAYTAG MVWX655DW1 Installed new part unit tested good
Near Lakewood, OH 44107
Corey L.
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Customer complaint freezer not keeping ice cream frozen, temps were 40 in frz and 48 in ff, compressor and fan operating, found excessive ice build up on top coil only, unit needs evap, compressor process stub too short to use will need compressor also;
Near Bay Village, OH 44140
Corina B
Job Details: 05/08/2020
WASHER WHIRLPOOL WFW92HEFC0 "CC that the unit will not spin and an error code came up. Ran diag F1e1 ACU ERROR. Checked outlet open ground. Ran an extension cord from another outlet started a quick wash, finished the cycle. Advised customer will need an electrician. Optest ok."
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 05/08/2020
DRYER SAMSUNG DV4H5200EW/A3 "Customer complaint that unit was making a loud rattling noise and now is not running at all, found idler pulley broken off, unit need new pulley; ordrng 1 DC93-00634A (PULLEY 44.42), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 05/08/2020
RANGE MAYTAG MER8700DS1 Cc no bake Found element burnt out on left side Replaced element Ran test bake OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Cc of buzzing noise Found noise coming from freezer fan Housing was bent down and vibrating on evap cover Repositioned fan OP Test Ok
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cc unit freezing items on top shelfFound customer storing liquids right in front of damper vent. Advised customer how airflow from vent effects product. Showed customer how to properly load top shelf to avoid freezing items. Op test good.
Near Wickliffe, OH 44092
Jason N
Job Details: 05/08/2020
RANGE WHIRLPOOL WFE320M0ES2 "Cc unit melted wires on back on unitConfirmed l1 black wire and terminal block burnt. Unit needs terminal block, wire harness and power cord. Do not have 3 prong range cord on truck, will have to order parts.; ordrng 1 8171385RC (cord-power) and 1 W11432
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/08/2020
WASHER MAYTAG MTW5640TQ1 "Customer complaint that unit is not spinning or draining, unit spins and drains, filled tub, advanced to spin, unit drained completely, unable to duplicate the problem , unit is operating as designed"
Near Avon, OH 44011
David R
Job Details: 05/08/2020
WASHER MAYTAG n/a "Cc lint getting on clothes, not coming off. Asked customer about loads being the same or mixing, said the loads are the same, whites with whites, darks with darks, towels with towels etc. No model/serial number. Lifted up dispenser, a lot of build of and
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/08/2020
WASHER MAYTAG MVWB835DW1 "Replace controls,ran calibration and auto test pass,opt test ok"
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/08/2020
DRYER MAYTAG MED5630HC0 "Cc unit making noise Customer showed pop.Customer stated making grinding noise Confirmed noise, coming from blower wheel. Wheel clear, no obstruction. Tried damping noise from vent, no good. Vibration still exists and noise. Ordering blower wheel.; ordrn
Near Euclid, OH 44117
Jason N
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc unit not coolingChecked for frost pattern on evaporator, ice ball on cap tube only. Unit has refrigerant leak. Advised customer unit would need sealed system repair and gave approx. price, customer calling wp to see if they would cover anything. ; ord
Near Streetsboro, OH 44241
Brian M
Job Details: 05/08/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Customer showed pop took pic Cc unit not washing Found unit getting power but not washing Needs sump assembly, also when trying to run test mode unit would not cancel out or go to drain also soap dispenser door is missing Needs control sump and dispenser
Near Avon, OH 44011
Gabriel P
Job Details: 05/08/2020
DRYER WHIRLPOOL WED94HEXW1 When arrive customer did not want us to work on unit they want us to take pictures to see if whirlpool will do something about other wise they are buying a new appliance took lots of pictures of burn areas for then to review advise customer that they don’
Near Mentor, OH 44060
Jeff M
Job Details: 05/08/2020
WASHER WHIRLPOOL PAV2300AWW I disassembled the machine I went to install the new pump realize that it’s the wrong series put the old pump back on started the machine and it sounded normal there must’ve been something inside the pump creating that wicked noise unit tested good pump n
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 05/08/2020
WASHER WHIRLPOOL WFW6620HC0 "Cc unit not startingCustomer states she will try to start a cycle and sometimes it will not start and she has to hold the start button for minutes. Ran cycle start tests. Panel accepting input every time, cycle is starting. Had customer start cycle sever
Near Bay Village, OH 44140
Corina B
Job Details: 05/08/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 CC that there is frost in the ff. Fz 5* ff 56*. Found ice and frost build up on the ff evap. Steamed out the evap. Replaced the thermistor from t/s. Optest ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Near Cleveland, OH 44121
Corey L.
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Customer complaint food freezing mostly water and milk on middle and top shelves, temps were 36 to 38 in ff, found several items against back wall and blocking label warning of airflow restriction if items are too far back, advised customer about airflow
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/08/2020
RANGE KITCHENAID KSGG700ESS1 "Customer complaint that flame is uneven on right front burner, found burner cap not seated properly causing uneven flame, corrected burner cap, unable to adjust flame size, unit needs new burner valve and head; ordrng 1 W11241561 (valve-brnr) and 1 WPW10
Near Highland Heights, OH 44143
Jason N
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 "Cc unit freezer frosting over on coilsCustomer stated he’s has to manually defrost freezer twice in last few days due to freezer frosting up and ff sections starting to warm. Coils heavily frosted. Ran diagnostics step 6, bimetal reading open. Unit needs
Near Kirtland, OH 44094
Jason N
Job Details: 05/08/2020
WASHER MAYTAG MVWB765FW2 "Cc unit drn code, not finishing cyclesCustomer states it will hang up in mid cycle and code drn, states it very random, had to power off unit and run drain and spin to finish drain out. Ran diagnostics, found codes f9e1 for long drain. Ran auto test, tes
Near Madison, OH 44057
Jeff M
Job Details: 05/08/2020
WASHER KENMORE 11082671110 "Lid switch is broke in multiple pieces are missing estimate only; ordrng 1 W10820036 (switch-lid) and 1 WP359231 (shield), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Corina B
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that the unit ice maker is not working and it’s leaking. Found in the ice bucket sheet of ice. Cust has a saddle valve advised cust to replace the valve with an inline valve. Ice maker cycled. Found the fill tube not seated properly. Adjusted the fill
Near Chardon, OH 44024
Joe O
Job Details: 05/08/2020
RANGE WHIRLPOOL WFE505W0HW0 "Cc: display blank, burners not workingCustomer states when you turn the burners on the display comes on. Found power cord shorted on terminal block. Needs terminal block and power cord. Replaced power cord and terminal block. Tested. Op test ok; used 1 8
Near Brooklyn, OH 44144
Corey L.
Job Details: 05/08/2020
DISHWASHER MAYTAG MDB7749SBB3 "Customer complaint dishwasher panel not illuminating selections, confirmed no selection leds came on and start worked sometimes when pressing harder, replaced ui with part sent, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 05/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed soap dispenser OP Test Ok
Near Cleveland, OH 44118
Dan H
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 47 degrees, nothing is running, tapped thermostat , compressor and fans started, good frost pattern formed, unit needs new therm
Near Munson Township, OH 44024
Joe O
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: Ice cubes freezing togetherFound temps in freezer at 4 degrees. Found unit has low water pressure. Found water leaking from ice maker fill. Low water pressure causing water to run up the underneath of the fill tube and down the back wall. Removed wate
Near Parma, OH 44134
Corey L.
Job Details: 05/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc still no ice, confirmed, found fill tube frozen again, heaters getting 120 v in diagnostics, called wpl tl spoke with Leon, advised to order ui, ui may be miscommunications signals to heaters; ordrng 1 W10849460 (cntrl-elec)"