Service History 603

We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Sheffield, OH 44054
Brian B
Job Details: 06/25/2018
Machine leaking water from freezer. Customer has already replaced updated drain tube, but did not clear ice inside freezer pan. Used steamer to clear drain. Cleaned condensor coils. Op test ok
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/25/2018
CC of vibrating. Ran diag, F0E5 code. Off balance load detected. Leveled machine and ran drain and spin. Noticed less vibration , but there is still some vibration. Machine is on an upper level wood floor. Some vibrationCalled whirl TL, Mark. He said to check suspension, checks ok. Drain hose was vibrating against back of machine. Used tie wrap to fasten. He documented call and said machine operating as designed. Suggested to customer to use shake away pads to help absorb vibration. ; Job Cmpltd
We serviced a
417.94712400 Kenmore
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 06/25/2018
Cc of drum not spinning Found belt slipped off Placed belt back on pulley ran test cycle OP TEST OK
We serviced a
FEX831FS1 Frigidaire
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 06/25/2018
Cc of noise Found drum glide damaged and popping out of place Chewed up lower door felt seal Needs lower felt seal and new drum glides
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 06/25/2018
Customer complaint on different cycles dryer doesn’t shut off unless door is open, started timed dry near end of cycle in cool down, unit did not shut off, found timer not plugged in, timer is getting 220v, plugged timer in, op test good;
Near Chesterland, OH 44026
Corina B
Job Details: 06/25/2018
ED2SHAXMQ10 Whirlpool Refrigerator
We serviced a
FFU1464DW2 Frigidaire
Model Freezer
Near Chesterland, OH 44026
Corina B
Job Details: 06/25/2018
Replaced the control. Optest ok
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Gabriel P
Job Details: 06/25/2018
Cc of no cool Found fridge off plugged unit in Found fridge cooling but freezer was not Ran step for of service frost approved and fan started to run RA advised me to replace thermistor Installed thermistor in freezer OP TEST OK Advised customer to wait 48 hours for cool ; used 1 W10316760 (THERMISTOR)
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Brian M
Job Details: 06/25/2018
Cc of loud noise Found noise coming from air baffle , normal non loud noise OP TEST OK If issue returns pre id air baffle ; Job Cmplt
We serviced a
363.78282891 KENMORE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 06/25/2018
Customer complaint of vibration noises, unit was unplugged, customer plugged in unit, the internal parts of the compressor were banging around like there was no oil, customer says no cooling issues, just the vibration customer needs a new compressor
We serviced a
WRF535SWHW WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Corina B
Job Details: 06/25/2018
Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
MDB7759SAS0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/25/2018
Found control panel shorted. Needs panel replaced.; ordrng 1 WPW10475777 (PANEL)
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/25/2018
Found fill tube to ice maker blocked up with ice. Most likely a result of the filter being installed and air getting into the line. Removed blockage. No dripping. Cycled I.m. Op test ok. Advised 24 hrs for basket to fill. ; Job Cmpltd
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/22/2018
Cc that unit does not start Found drain pump running but not pushing water out . Removed pump found bread tie stuck in pump ran pump dry pump is operating normal Installed filled unit with water ran drain Clog in hose could not remove all water with vac from hose Needs drain hose replaced
We serviced a
JGS9900BDB Jenn-Air
Model Range
Near University Heights, OH 44118
Brian M
Job Details: 06/22/2018
c that unit does not heat up Found bake igniter open Replaced ignitor from truck stock OP TEST OK ; used 1 12400035 (IGNITER)
We serviced a
KGSS907SSS00 Kitchenaid
Model Range
Near Shaker Heights, OH 44120
Brian M
Job Details: 06/22/2018
Cc that unit sparking on its own Could not duplicate issue OP TEST OK
We serviced a
MHWE201YW00 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Brian M
Job Details: 06/22/2018
Installed control and sensor OP TEST OK
We serviced a
GTDP220EF1WW GE
Model Dryer
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/22/2018
Cc of unit not starting Found belt switch broken and fuse blown Needs fuse and belt switch replaced Brian M to return and finish job ; ordrng 1 WD21X10261 (switch interlock1906) and 1 WE1M1002 (fuse 3209),
We serviced a
KRFC302EPA00 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/22/2018
Customer complaint fridge is warming up, freezer temp 03, ff 49, found mullion stuck open not entering channel to close properly causing both doors not to shut all the way, customer has no handles on door, unit is about to have new wooden door panels installed, customer says she opens the second door by the mullion because it’s so hard to open without a handle, demonstrated what position mullion needs to be in order to close and seal properly, cleared condensation from ff ceiling and shelves; Job Cmpltd
We serviced a
JGC8536ADS Jenn-Air
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/22/2018
Installed new parts, op test good
We serviced a
HSM25GFRESA Hot Point
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 06/22/2018
Customer complaint fridge not cooling, confirmed temp was 65 in ff and 50 in frz, found heater failed, unit needs defrost heater assembly; ordrng 1 WR51X10055 (heater,defrost 85.41),
We serviced a
FFLE2022MW2 Frigidaire
Model Dryer
Near Westlake, OH 44145
Corey L.
Job Details: 06/22/2018
Customer complaint dryer not heating, confirmed, found element failed, unit needs heater assembly; ordrng 1 137392700 (heater asmy w/hous 124.26)
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 06/22/2018
Replaced the socket. Used lightbulb from t/s. Optest ok. ; used 1 TJS3810 ([Alt for 8009])
We serviced a
WOC54EC7AS00 Whirlpool
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 06/22/2018
Magnetron is damaged. Will need to order a new one. ; ordrng 1 W11098747 (magnetron),
We serviced a
KDTE254ESS2 Kitchenaid
Model Dishwasher
Near Seven Hills, OH 44131
Corina B
Job Details: 06/22/2018
CC that the soap dispenser opens partial way. Ran diag no codes. Ran a calibration. Will need a new soap dispenser. Used soap dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)
We serviced a
RTW4516FW2 Roper
Model Washer
Near Parma, OH 44134
Corina B
Job Details: 06/22/2018
C that the unit is making a noise in an agitation and does not go into a spin. Ran diag no codes. Ran a calibration started a normal load. The cam was making rubbing noise. Replaced the cam and shifter from t/s. Still making noise. Will need a gearcase. Called SM to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR)
We serviced a
whirpool RANGE
Model RF386PXGQ
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/22/2018
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\311338b.png]
We serviced a
PSA9240SF1SS GE
Model MICROWAVE
Near Rocky River, OH 44116
Dan H
Job Details: 06/22/2018
Customer complaint that dial will not push in to start unit, confirmed, found knob cracked, ordering new knob,; ordrng 1 WB03X21244 (knob)
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 06/22/2018
Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890121, 1 W10890126, and 1 W10890131
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 06/22/2018
Installed W10786952 pressure regulator valve in refrigerator water line. Refrigerator is operating properly.; Job Cmpltd
We serviced a
GTDP180ED0WW ge
Model dryer
Near Westlake, OH 44145
Macaulay G.
Job Details: 06/22/2018
Found knob with fracture in it, keep from timer being turned.
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/22/2018
Found liner separating for the freezing door. Needs door replaced.; ordrng 1 LW10668769 (DOOR, WHT)
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Chad P.
Job Details: 06/22/2018
Installed control and probe. Ran bake at 350 and 400. Both temps check good at this time. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 06/22/2018
Checked over unit, damper making noise, needs damper; ordrng 1 WPW10594329 (DAMPER), schdld next appmnt for 7/2 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 06/22/2018
he gas was shut off unit op tested good ; Job Cmpltd,
We serviced a
IKEA ELEC SLIDE-IN
Model ISE630WS01
Near University Heights, OH 44118
Jeff M
Job Details: 06/22/2018
The unit is not heating installed new part unit op tested failed the control isn’t sending power ; ordrng 1 W10769823 (cntrl-elec), schdld next appmnt for 6/28 THU 8-12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Beachwood, OH 44122
Jeff M
Job Details: 06/22/2018
The units water valves of failed ice maker is broken and frozen over. The doo rhandles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**],
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Bainbridge, OH 44023
Robert A.
Job Details: 06/22/2018
Found ignitor sparking on pans in drawer, corrected, tested several times, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WL0
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/22/2018
Ran diagnostics, f32, long drain, tested drain pump, ng, needs pump, watched spin, bearing starting to make noise, needs bearing kitCust to let us know; ordrng 1 W10435302 (BEARING KIT10551) and 1 W10536347 (DRAIN PUMP120.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KITCHENAID RANGE
Model KFGD500EWH04
Near Mantua Township, OH 44255
Robert A.
Job Details: 06/22/2018
tightened orifice and burner head, cleaned burner head, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Beachwood, OH 44122
Jeff M
Job Details: 06/22/2018
, The units water valves of failed ice maker is broken and frozen over. The door handles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**], saved tckt [SdLink\311610a.png],
We serviced a
WHIRLPOOL DRYER
Model WED9050XW1
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/22/2018
Heating element and thermal fuse is open; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, OH 44134
Jeff M
Job Details: 06/22/2018
The unit has a main control fault error code needs new control and user interface; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL), schdld next appmnt for 6/28 THU 8-12,
We serviced a
GE WASHER
Model GTWN4250D2WS
Near Garfield Heights, OH 44105
Jeff M
Job Details: 06/22/2018
Customer push the rubber button so hard that he broke the control. EST only; ordrng 1 WH01X10088 (start/stop switch) and 1 WH12X10614 (control asm),
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FTX00
Near Shaker Heights, OH 44120
Jeff M
Job Details: 06/22/2018
What of the capacitors on the main control is swollen needs replaced replacement is actually a kit and wiring harness; ordrng 1   W10801766 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 THU 8-12 [**],
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW1
Near Cleveland, OH 44108
Jeff M
Job Details: 06/22/2018
he unit drain n spins the unit will fill with water and wash. Unit tested good ; Job Cmpltd,
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/22/2018
Found freezer door not sealing properly, condensation built up over door, office to order FZ door and FZ gasket.; ordrng 1 W10910840 (dor-fip) and 1 WPW10714545 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB01
Near Willoughby, OH 44094
Arthur V
Job Details: 06/22/2018
Found pinhole leak in plastic water supply line Repaired using a john guess fitting Advised customer to have a licensed plumber to install a copper water supply line. Advised this due to leaking potential of plastic water supply lines. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB01
Near Willoughby, OH 44094
Arthur V
Job Details: 06/22/2018
Found pinhole leak in plastic water supply line Repaired using a john guess fitting Advised customer to have a licensed plumber to install a copper water supply line. Advised this due to leaking potential of plastic water supply lines. ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rootstown Township, OH 44272
Robert A.
Job Details: 06/22/2018
Ran diagnostics, no codes, watched cycle, good, unit working as designed, suggest running hot water in sink before starting unit, suggest running a cycle with dishwasher cleaner, suggest trying a different soap like finish, and use rinseaid, no pointers on issue, op test ok; Job Cmpltd, saved tckt [SdLink\311077a.png], saved tckt [SdLink
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/22/2018
Installed rt trim, top trim and handle, op test ok Ofr 1606002435; Job Cmpltd,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 06/22/2018
Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 22 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator cover per service pointer W11033419B; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap
We serviced a
WMH31017HW0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Macaulay G.
Job Details: 06/22/2018
Put tray in microwave. Installed mounting nut.; Job Cmpltd
We serviced a
WML55011HS0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Macaulay G.
Job Details: 06/22/2018
Installed nut assembly in microwave.; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/22/2018
No error codes found. No physical damage found. Basket moves freely. Ran through test, operating properly.; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 06/22/2018
Found dispenser is leaking rinse aid causing unit to over suds and leak. Needs disp replaced. ; ordrng 1 WPW10671905 (DISP)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Mentor, OH 44060
Arthur V
Job Details: 06/22/2018
Found unit not filling with enough water to function properly. Water line does not seem pinched needs a water valve; ordrng 1 WPW10327249 (valve-inlt), schdld next appmnt for 6/28 THU !,
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Concord Township, OH 44077
Arthur V
Job Details: 06/22/2018
Found a p3e error.Door switch issue. Jumped out switch unit started. Needs door switch Door switch no longer available. Part number for switch is w10128087; Cllctd $96.25 CC
We serviced a
MFW9800TQ0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 06/22/2018
Customer complaint that unit is leaking, confirmed, found boot torn at fill tube, unit needs new boot
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Perry, OH 44081
Arthur V
Job Details: 06/22/2018
Found unit motor not starting. Needs motor sump assy. W11085683; ordrng 1 W11085683 (MOTOR AND SUMP ASSY ), schdld next appmnt for 6/27 WED !,
We serviced a
JGD3536WS01 JENN-AIR
Model COOK TOP
Near Rocky River, OH 44116
Dan H
Job Details: 06/22/2018
Customer complaint that fan is not working, found filter still wraped in plastic packaging, removed, op test good ;
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Solon, OH 44139
Robert A.
Job Details: 06/22/2018
Cc sheets getting stuck under adj, found adj not setting flat, adj is tight, needs adj ran diagnostics, good; ordrng 1 W11161960 (ADJ), schdld next appmnt for 6/27 WED 8-12,
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44111
Jessica Shreve
Job Details: 06/22/2018
Customer complaint that unit is making clicking sound when door is opened, confirmed, found kickplate not mounted properly causing door to hit it, correctly mount kickplate, no noise, op test good ; Job Cmpltd
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KFIS27CXMS6
Near Solon, OH 44139
Robert A.
Job Details: 06/22/2018
Found evap drain clogged/frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
GSH25JSDBSS GE
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 06/22/2018
Customer complaint that unit is not dispensing water, found water line clogged in freezer section door, unable to clear water line, unit needs new freezer section door
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS321SDHZ01
Near Bedford Heights, OH 44146
Robert A.
Job Details: 06/22/2018
Leveled unit, doors working correct, temps correct, op test ok; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/22/2018
Customer is experiencing freezing conditions all around refrigerator. Thermistor is open and control has sticking relay. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10884375 (contrl-box)
We serviced a
WED8540FW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/22/2018
Tested dryer, F3E1 code forever exhaust thermistor. Office to order exhaust thermistor.; ordrng 1 WP8557403 (thrmst-fix)
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS1
Near Beachwood, OH 44122
Robert A.
Job Details: 06/22/2018
Found keys flashing, will not start, checked controls, found ribbon cable discolored, shorted, needs panel Cust to let us know; ordrng 1 WPW10254842 (PANEL168.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MDB7749AWB1 MAYTAG
Model DISHWASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/22/2018
Found open thermal fuse in dishwasher.
We serviced a
MED7500YW2 WHIRLPOOL
Model DRYER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/22/2018
Found only 120 volts feeding, no 240 between L1 and L2. Advised customer to have electrical checked
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/22/2018
Installed control. Op test no good. Ignitor still not coming on. Power is being sent out from the control. Valve open. Needs valve replaced. ; ordrng 1 WP98014893 (VALVE ASSY)
We serviced a
WOC95EC0AS00 WHIRLPOOL
Model OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/22/2018
Found unit displaying feature not available for bake. Reset power to unit and allow acu to boot. Ran bake. Op test ok. Most likely cause is a power drop to the unit causing a glitch in the software
We serviced a
WRS588FIHV00 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/22/2018
Found handle pitting. Needs freezer handle replaced.; ordrng 1 W11043764 (HANDLE)
We serviced a
GFSS6KEXCSS GE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/22/2018
Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT750SAHB0 Whirlpool
Model Dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details: 06/22/2018
Cc that unit is not washer Found pump getting power but no water pressure Power spray arms not moving ; ordrng 1 W11087376 (pump&motor)
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Lakewood, OH 44107
Corina B
Job Details: 06/22/2018
CC that the ff is not cooling. Found half of the evap frozen. Steamed out evap. Will need a new evap cover and fan. Called SM to order parts. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap),
We serviced a
MED5500FW0 Maytag
Model Dryer
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/22/2018
Customer complaint of longer dry times was 55 min now takes 65 min, ran diagnostics found f2e3 stuck key, cleared code, vents are cleared to outside, unit has great airflow, run is short, unit is operating as designed ;
We serviced a
Maytag Washer
Model Customer complaint washer has a loud grinding noise, and is spinning too fast on delicate, ran diagnostics, no codes, ran auto service test mode, all components operating as designed, unit is level and on a solid tile floor; Job Cmpltd
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/22/2018
We serviced a
MVWX655DW Maytag
Model Washer
Near Willowick, OH 44095
Brian M
Job Details: 06/22/2018
Cc of no water entering Could not duplicate issue Ran calibration OP TEST OK
We serviced a
MEDB850YW0 Maytag
Model Dryer
Near Cleveland, OH 44109
Corina B
Job Details: 06/22/2018
CC that the unit is not drying clothes. Checked outside vent, good. Found the heater is open. Will need a new heater. Called SM to order part; ordrng 1 WP8544771 (element 10349)
We serviced a
AGR420BAB1 AMANA
Model RANGE
Near Parma, OH 44130
Dan H
Job Details: 06/22/2018
Customer complaint that oven door fell off and will not go back on, confirmed, no damage to hinges, or mounts, reinstalled oven door, op test good ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 06/22/2018
Found freezer not running and ice box fan not running. Reset power to unit and freezer started working and ice box fan now running. Ran diagnostic on I.m. No longer storing faults.
We serviced a
WFE540H0AW Whirlpool
Model Range
Near Mentor, OH 44060
Brian M
Job Details: 06/22/2018
Cc of no heat in oven and front burners not going to a simmer Found bake element open, and front burners coils burnt out Needs element and burners ; ordrng 1 W10779716 (elmnt-bake) and 1 W10823729 (elmnt-surf) and 1 WPW10189281 (elmnt-surf)
We serviced a
JMC8127DDW Jenn-Air
Model Micro Oven
Near Bay Village, OH 44140
Corey L.
Job Details: 06/22/2018
Customer complaint microwave not working, loaded unit with a microwave safe glass with water for 30 seconds, unit did not heat at all, found mag failed, unit needs magnetron ; ordrng 1 W10859575 (magnetron 172.53),
We serviced a
WED5530SQ0 Whirlpool
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 06/22/2018
Customer complaint dryer won’t start, found thermal fuse open, quoted, replaced thermal fuse with truck stock, checked vent to outside and it’s clear, customer has foil style vent, that was pinched behind the unit, advised customer foil vent is a fire hazard and should be replaced with a semi solid or solid rigid metal vent; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WFW8300SW00 Whirlpool
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 06/22/2018
CC that the unit will not drain and f21 comes up. Checked the drain trap, cleaned trap out. Ran a rinse and spin. Unit finished cycle. Optest ok.
We serviced a
GDT530PSD1SS GE
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/22/2018
Cc that unit is not heating Found less than 10 ohms on heater Found pump not circulating water on lower rack Needs heater Customer does not want to repair
We serviced a
MVWB880BW0 Maytag
Model Washer
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 06/22/2018
Cc of loud noise Found bearing shot and inner tub loose from outer tub digging into outer tub needs whole outer tub and bearing Customer does not want to repair
We serviced a
LGR8648PQ1 Whirlpool
Model Dryer
Near Warrensville Heights, OH 44128
Brian M
Job Details: 06/22/2018
Cc of no heat .. Found coils intermittently working Replaced coils from truck stock OP TEST OK ; used 1 279834 (COIL2245),
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Parma, OH 44134
Corey L.
Job Details: 06/22/2018
Installed new drum and customer supplied semi-solid rigid metal vent, op test good; Job Cmpltd
We serviced a
KUDC25CHSS1 Kitchenaid
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the unit is leaking water. Started a cycle ran unit for 15 min. Can not duplicate the problem. Optest ok
We serviced a
JRSD209TW Jenn-air
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the fz door is leaking water and the ice cubes are coming out hollow. Advised cust due to the age of the unit the insulation is wearing down, its normal for it to leak water. Checked the shut off, good. Found the icemaker is staying stuck in a position. Will need a new ice maker. Called SM to order part. ; ordrng 1 D7824706Q (ice maker 11943),
We serviced a
KAWE670BWH1 Kitchenaid
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/22/2018
CC that the dial does not select a cycle. Will need a new timer. Called SM to order part. ; ordrng 1 WP3946476 (timer 13594)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Jeff M
Job Details: 06/21/2018
The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved
We serviced a
MER8800FZ1 MAYTAG
Model RANGE
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/21/2018
Customer complaint that oven caught on fire, found remnants of something that was spilled in oven that ran down under oven floor and burned off, unit is operating as designed ; Job Cmpltd
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/21/2018
Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model GSH22JFTABB
Near Concord Township, OH 44077
Jeff M
Job Details: 06/21/2018
The unit is not defrosting I ground the heating element open ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C= next appmnt for 6/29 FRI 8-12,
We serviced a
MER5551BAW MAYTAG
Model RANGE
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/21/2018
Replaced hinges. Oven door is operating properly. All tested ok.; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/21/2018
User interface will not switch to ice maker off, office to order user interface.; ordrng 1 W11043015 (panel-ui)