Near Brecksville, OH 44141
Dan H
Job Details: 07/18/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac , unit needs new sump assembly , installed new sump assembly, op test good ; used 1 WPW10780877 (SU
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
FREEZER KITCHENAID KRFF302ESS01 Cc of frost in freezer Found no frost in freezer Advised customer on Whirlpool’s normal condensation guide and that it should clear up typically on its own if it happens again OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
DRYER MAYTAG MED5100DW0 Cc of squeaking Found idler pulley and rear pulley locked up Replaced using dryer kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Fairview Park, OH 44126
David R
Job Details: 07/18/2019
WASHER WHIRLPOOL CAM2742TQ2 "Cc either didn’t fill or didn’t advance. Blew through water sensor tube. Little debris, cleared. Manual put to final spin, timer advanced by itself. Took quarters out and put in machine as if a normal person doing laundry. Washer filled, started agitatin
Near Westlake, OH 44145
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR GE GTS21FGKDWW "Temp on freezer 0 degrees and on fresh food section 36 degrees everything working properly he had a flood he just wanted to do a maintenance to make sure everything was,all good,opt test ok"
Near Maple Heights, OH 44137
Joe O
Job Details: 07/18/2019
RANGE WHIRLPOOL WFG515S0EB1 "Installed burner headsTested burners front 2 burners are still having issues lightingCalled whirlpool tech line spoke with AndrewAdvised him of current issueHe stated to replace caps, discarding the other capsIf the problem persists to use triangle file
Near Maple Heights, OH 44137
Joe O
Job Details: 07/18/2019
WASHER AMANA NTW4516FW2 "Cc: not spinningFound error code F8e1(long fill no fill) found drain tube laying on the floor, advised customer about drain tubeRan auto testFound actuator grindingNeeds actuatorReplaced actuatorRan auto test and calibration Op test ok ; used 1 W10913953
Near Broadview Heights, OH 44147
Dan H
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not dispensing ice, confirmed, found door indented and switch broken, unit needs new switch and spacer; ordrng 1 12002646 (light switch) and 1 WP2177331 (plastic-sq)"
Near Warrensville Heights, OH 44128
Joe O
Job Details: 07/18/2019
DRYER AMANA NED4655EW1 Cc: knocking noiseFound rollers to be warnReplaced rollersOp test ok; used 1 349241T from stock
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/18/2019
DISHWASHER MAYTAG MDB7979SHZ0 Installed uiRan test cycleOp test ok
Near Aurora, OH 44202
Brian M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc of unit dispensing water by itself Found deli board destroyed from water damage Wires are not repairable Needs door assembly
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR GE PFCS1RKZHSS "I cycle icemaker and it spit ice out and fill so it should start working advice customer that if it won’t make ice in 24 hours she will need and icemaker gave her an estimate ,opt test ok"
Near Mayfield Heights, OH 44143
Jason N
Job Details: 07/18/2019
OTR MICROWAVE WHIRLPOOL WMH73521CS0 "Cc unit sustained damage due to fire Found wave guide cover with large burnt spot, some pitting inside wave guide. Called WP techline, Austin, deemed unit unrepairable. Advised customer to call WP safety or customer care."
Near Westlake, OH 44145
Corina B
Job Details: 07/18/2019
RANGE JENN-AIR JJW8630DDS Replaced the blower fan. Heated oven to 300*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willowick, OH 44095
Jason N
Job Details: 07/18/2019
WASHER MAYTAG MVWB835DW4 "Cc unit not acting right, control maybeCustomer states at times she cannot select cycles, and sometimes not start the machine. Ran diagnostics, found codes f5e1 for lid lock fault up. Ran auto cycle and calibration, all functions passed at this time. Ran
Near Elyria, OH 44035
Gabriel P
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Gasket was out of place was not snap in all the way on the bottom correct issue,opt test ok gasket been replace from another company baker appliance charge him service call advise him to always make sure door close"
Near South Euclid, OH 44121
Joe O
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFI2569VEM "Installed water valve unit still not dispensing waterFound unit is getting water to filter headNeeds filter head assemblyOffice to reschedule, parts showing out of stock; ordrng 1 WP12956202 (reservoir)"
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/18/2019
FREEZER MAYTAG MRT118FFFH01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Lakewood, OH 44107
Dan H
Job Details: 07/18/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron, part is cover under extended warranty ; ordrng 1 W10818686 (magnetron 157.47)"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW7500G02 The unit was not lvl correctly the floor is slanted I cleared the off-balance code reset the machine and it tested good
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/18/2019
DRYER MAYTAG WED5620HW0 "Customer complaint of dent, confirmed, found dent in left side panel(see pic), unit needs new side panel, ran entitlement for purchase date ; ordrng 1 W11233548 (SIDE PANEL)"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/18/2019
WASHER MAYTAG MVWB855DC3 There was a sock in the pump op tested good
Near Chardon Township, OH 44024
Arthur V
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed all 5 bds. No good. When deli drawer is plugged in unit showa a open door switch which affects the lights . Called techline and was told the wire harness suppling power to drawer and deli drawer itself should be replaced; ordrng 1 W10815669 (do
Near Wickliffe, OH 44092
Joe O
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: no coolFound open grounded outlet was corrected by electricianFound evaporator completely frosted over, entered diagnostics put unit into a defrost cycle found unit to defrost, needs control board, ui, and defrost thermistorThermistor not showing in
Near Strongsville, OH 44149
Corey L.
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cleared ice completely from evaporator compartment, replaced parts ordered, advised customer to allow 24-48 hours for temps to settle"
Near Columbia Township, OH 44028
David R
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Cc fz was icing up in the front. Customer removed all food before I got here. Everything is working fine, no frost. Explained it could of also been too much food packed and keeping the door open. Also found gap in gasket. Steamed gasket, let sit for 30 m
Near Strongsville, OH 44136
David R
Job Details: 07/18/2019
REFRIGERATOR ELECTROLUX EI23BC56IB8 "Cc of leaking behind icemaker. Found ice build up on back wall underneath icemaker. Also the liner is cracked in two places in the back of the FF section and starting to come forward. Called Techline for liner repair kit. Icemaker drain is clogged, will
Near Cleveland, OH 44124
Dan H
Job Details: 07/18/2019
WASHER MAYTAG MVWB766FW0 "Installed new control and user interface, op test good"
Near Hiram Township, OH 44234
Brian M
Job Details: 07/18/2019
FREEZER WHIRLPOOL WZF34X16DW01 "Cc unit not cooling Found no frost pattern and unit drawing .47 amps Tapped system added half charge did not see a frost pattern developed But I saw frost developing on filter drier cap tube Needs filter drier and evap possibly a restriction ; ordrng 1 W
Near Willoughby, OH 44095
Joe O
Job Details: 07/18/2019
WASHER AMANA NTW4516FW2 Installed control boardRan auto test and calibrationRan normal cycleOp test ok
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD4800XQ4 Replaced thermostat. Ran dryer test cycle. Op test good.
Near Mentor, OH 44060
Jason N
Job Details: 07/18/2019
RANGE WHIRLPOOL WFE525S0HZ1 Installed RH side panel. Op test good.
Near Willowick, OH 44095
Jeff M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 I took the back wall in the freezer apart I found ice just around the fan remove the ice unit tested good re-leveled the machine that adjusted the doors unit tested good
Near Columbia Township, OH 44028
David R
Job Details: 07/18/2019
DRYER AMANA NED4655EW1 "Cc unit will not go off, the cycle will go all the way down but not completely end, will stay running. Set cycle on a Timed Dry, a little bit before the cool down. Unit has been drying for 10-15 mins and will not shut off. Spoke to Tim. Looked at timer t
Near Elyria, OH 44035
David R
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Replaced parts, steamed out all ice. Air started to cool. Give 24 for temp to return to normal temp. Op test ok"
Near Parma, OH 44129
Corina B
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW4855HW1 Replaced the control and drain pump. Brought core back for return. Started a normal load and a drain and spin with towels. Optest ok.
Near Amherst, OH 44001
David R
Job Details: 07/18/2019
WALL OVEN KITCHENAID KEBS109BSS00 "Door was locked. Got to unlock. Found thermal fuse by control board is open. Thermal fuse in the back of the unit checks good. Will need fuse and blower. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10260254 (blower 165.23) and 1 WPW10545255
Near Garrettsville, OH 44231
Brian M
Job Details: 07/18/2019
WASHER WHIRLPOOL GHW9150PW0 Installed latch and strike Ran manual door lock test OP TEST OK
Near Newbury Township, OH 44021
Brian M
Job Details: 07/18/2019
RANGE FRIGIDAIRE LGEF3045KFE Cc unit won’t bake or broil Found elements to have 11 ohms Started broil could not hear relays clicking Started bake could not hear relays clicking Found thermostat out of range Needs control and thermostat Customer does not want to repair
Near Cleveland, OH 44109
Corina B
Job Details: 07/18/2019
RANGE AMANA AGG222VDW1 Replaced the tstat Optest ng. Testat is open. Will need a new tstat. ; ordrng 1 W10565875 (thrmst-fix) and 1 WPW10641988 (thrmst-ovn)
Near Andover, OH 44003
Arthur V
Job Details: 07/18/2019
WASHER WHIRLPOOL MHW5500FW1 Unit under warranty see pop. Customer washing a HUGE comforter when unit failed. Ran diagnostics getting a f3 e1 error Water level reading out of range. Cleared code and ran a service verification cycle. Unit passed. I believe large item absorbed all th
Near Brook Park, OH 44142
Corey L.
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint dryer is not drying clothes just gets hot, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also vent is kinked restricting airflow
Near Lorain, OH 44055
Gabriel P
Job Details: 07/18/2019
DISHWASHER MAYTAG MDB4949SDE3 Found out that there is nothing holding dishwasher so when it close door dishwasher move back and end up crucke advise customer to call back the installers or get someone to install bracket ordering brackets for then don’t have to come back ; ordrng 2 WP8
Near Hambden Township, OH 44024
Corey L.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KBFS25ETSS00 "Customer complaint fridge started making loud noises for a week or so then lost cooling but yesterday started working fine, temps were 38 ff and 2 frz only ice packs in frz and a few bottles of water in ff, customer asked if having too much food in frz c
Near Ashtabula, OH 44004
Jason N
Job Details: 07/18/2019
REFRIGERATOR GE ZISS420DRDSS "Cc unit getting warmCustomer stated it started to cool back down to normal a few days ago, temps were 45 in ff and 10 in freezer. Temps now at 37 in ff and 0 in freezer. Found condenser fan barely turning, able to stop with hand. Unit condenser is overhe
Near Elyria, OH 44035
Gabriel P
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTE504DSS0 Panel froze not responding will not let me go into diagnostics ordering control panel and control scheduling ; ordrng 1 W10803367 (panel-cntl) and 1 W10866116 (cntrl-elec)
Near Mentor, OH 44060
Joe O
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: panels getting hot/not coolingFound condenser completely covered in dust and hairRemoved some of the hair and dustFound refrigerator to be cooling and freezing properlyFound unit functioning as designedOp test ok
Near Conneaut, OH 44030
Arthur V
Job Details: 07/17/2019
WASHER MAYTAG MVWC565FW1 Customer states unit failed once about a week ago and left his clothing soaking wet. It did not spin out the clothes. Ran diagnostics getting a excessive suds error. Discussed with cust about amount if soap needed for a load. Since that one failure custom
Near South Euclid, OH 44121
Corey L.
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5550XW0 "Replaced water valve, op test good, unit in basement next to floor drain no need for wm"
Near Lorain, OH 44055
Gabriel P
Job Details: 07/17/2019
DRYER MAYTAG MGDC465HW0 Replace strike and catch opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/17/2019
WASHER MAYTAG MHW5630HC0 "Replace valves,opt test ok"
Near Jefferson, OH 44047
Arthur V
Job Details: 07/17/2019
DRYER MAYTAG MDE9306AYA "Found unit needs idler pulley and belt. Please order ; ordrng 1 WP33002535 (belt) and 1 WP6-3700340 (bearing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint silicone around fridge gaps is uneven, evened out silicone with straight edge, customer is satisfied but customer does not agree with a new fridge being siliconed, advised customer to contact wpl customer support to express concerns"
Near Concord Township, OH 44077
Nicholas F.
Job Details: 07/17/2019
WASHER GE WCVH6800J0MR "Cc washer is shaking and making a burning smell.confirmed.unit is burning grease from bearing durning spin cycle.unit needs new bearing customer is not going through with repair; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum front wi) and
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint that oven is not keeping temperature , outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply"
Near Rocky River, OH 44116
Corina B
Job Details: 07/17/2019
WALL OVEN JENN-AIR W256W CC that the unit will not turn on and the ui will have the clock time come up. Unit is unresponsive. Stuck key on control. Will need a new control. Part is nla.
Near Kirtland, OH 44094
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Cc unit leaning over in on left sideFound left side mount bracket disconnected from unit. Reinstalled mount bracket, reinstalled unit to customers satisfaction. Op test good."
Near Wellington, OH 44090
David R
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc not cooling. Went into Fz and found ice on the back of the Evap cover, ice covering up air intake so FF is not cooling. Checked the heater and it’s good, not getting voltage from control. Ordering control, fan and harness and air tower.; ordrng 1 W10
Near Painesville, OH 44077
Joe O
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: noise, not cooling and leaking water from dispenserFound freezer evap frozen over, and hitting evap fanEntered diagnostics put unit into a manual defrost, unit started to defrostNeeds control boardCustomer is going to speak with Lowe’s about getting
Near Cleveland, OH 44102
Corina B
Job Details: 07/17/2019
WASHER AMANA NTW4516FW2 Replaced the control and latch. Optest ng. Brought core back for return. Found the outlet is an open ground. Took the control out when plugging unit in. Will need an electrician and a new control. Office to order part. ; ordrng 1 W1170317 (CONTROL )
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc: not coolingFound temps in ff section at 35 and freezer at 14, pulled evap cover in freezer found unit to only have a partial frost pattern. Was advised that whirlpool states if ff evap is coated black that it does not need replaced and to replace the
Near Garfield Heights, OH 44105
Jason N
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Installed listed dryer parts. Tested dryer operation. Started and good heat. Op test good.
Near Mantua, OH 44255
Brian M
Job Details: 07/17/2019
DRYER GE GTD33EASK0WW Cc that unit was not starting Found door switch not functioning properly Needs door switch Also found top bearing assembly worn down Needs switch and top bearing ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE10X23879 (door switch)
Near Bedford Heights, OH 44146
Jason N
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesFound drain line not installed correctly, check valve loop completely bypassed, drain running from pump to drain pipe in basement. Reconnected drain loop using new drain line using customer supplied line. Ran diagnostics, no cod
Near Painesville Township, OH 44077
Joe O
Job Details: 07/17/2019
REFRIGERATOR MAYTAG RSW2400EAB "Cc: leakingFound water valve cracked and spraying out of 2 locationsNeeds water valve; ordrng 1 12001414 (kit dual water valve14030), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling in ff Found unit ff evap frozen over. Ran test 39, Rc thermistor passed 01. Checked Rc thermistor value, ohm at 29k. Called WP techline, Rick, relayed all that has been done to unit thus far, he said nothing else to be done, unit deem
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/17/2019
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer said we connected to WiFi and it’s been keeping time, since.Ran diagnostics, unit still storing f6e0 codes(interface communication) in history.Installed user interface. Reconnected WiFi. To appliance."
Near Ravenna, OH 44266
Brian M
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW Installed led lights OP TEST OK
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/17/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Cc: not reaching freezing tempsCould not properly diagnose unit got unplugged. Advised to leave unit plugged in for 24hrs before next appointment to allow unit to cool so we can properly diagnose; schdld next appmnt for 7/19 FRI !
Near Highland Heights, OH 44143
Jeff M
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL KUDS30IXBT7 I ran the unit did not produce any suds unit test
Near Diamond, OH 44412
Brian M
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit does not spin Found unit stuck in wash cycle Cleared out cycle ran diagnostics found error for long fill Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Rocky River, OH 44116
Corina B
Job Details: 07/17/2019
DISHWASHER JENN-AIR JDB9600CWX93 Replaced the power cord and control. Started a normal cycle. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 Found ice by the fan steam out completely found moister behind back panel dry everything around freezer opt test ok
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
REFRIGERATOR MAYTAG MSF22D4XAM01 "Installed water filter housing and tubes, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG525S0HV1 "Customer complaint center burner wobbly, confirmed, advised this is normal and will not harm the unit, only moves when cleaning"
Near Rootstown Township, OH 44272
Brian M
Job Details: 07/17/2019
DRYER MAYTAG MEDX655DW1 Cc of burnt smell in dryer Unit was disconnected from power source and sitting in garage Could not run a test cycle due to no power Visually inspected components nothing seems to be proper Found hair near burner coils advised that it could of been hair th
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/17/2019
DRYER ROPER REX5635EQ2 Replace dryer kit opt test ok
Near Orwell, OH 44076
Arthur V
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found auger motor seized. Needs motor and impeller ; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)
Near Garfield Heights, OH 44125
Nicholas F.
Job Details: 07/17/2019
WASHER MAYTAG MVWX655DW1 Cc washer is not starting.no power to outlet.ran extension cord.ran normal cycle.unit filled and began washing.drained.ran drain and spin.unit spun.ran diagnostic found f0e2over studs.cleared code.ran test cycle passed test cycle.advised customer to use
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer complaint upper rack will not pull the tracks all the way in, confirmed, replaced adjuster kit with updated kit, advised customer not to let rack sag while pulled out, lifting up slightly on rack to level while pushing in, op test good"
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 "Replace housing,opt test ok"
Near Parma, OH 44129
Nicholas F.
Job Details: 07/17/2019
COOK TOP KITCHENAID KGCC506RWW05 Cc flake bezel.installed new bezel op test good
Near Concord Township, OH 44060
Arthur V
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Found unit pushed against wall causing the foil vent to be crushed and restricting air flow. Pulled unit out (to straighten out vent) and unit heating with good air flow now. Advised customer about the fire hazards associated with foil vents. Lubricated
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
DRYER WHIRLPOOL WED8200YW2 Found issue is with customer vent. Unit is heating properly Customer has a long run across his garage and the louvers on the outlet are barely moving. Plnty of air and heat coming from dryer. Unit us working as designed. Gave customer number to dryer ve
Near Bainbridge Township, OH 44023
Jason N
Job Details: 07/17/2019
WALL OVEN WHIRLPOOL WW30430B "Cc unit upper broiler not shutting off. Customer said they turned breaker off then back on, and it turned off. Unit was on when I arrived. Ran test bake to 350, both elements heating up, canceled, both elements turned off. Ran broil test on upper cavity,
Near Bainbridge, OH 44023
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KUDK01TKBT1 "Cc unit not startingUnit powers on but start button not starting the unitTested all led buttons, all buttons functioning at this time. Removed power from unit, powered back up. Ran multiple wash and cancel drain cycles. Unit functioning normal at this ti
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc soap not dispensing.confirmed.spring from dispenser door fell off install new dispenser door.started normal wash unit filled and began washing op test good; used 1 W10861000 (DISPENSER ) from stock
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint everything in fridge and freezer is wet and milk spoiled twice, temps were 40 on top shelf to 34 on bottom, frz was -3 to 6, milk temp was 38, when shutting doors unit pressure locks good, could not find wetness in either section, unab
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
RANGE AMANA ACR4303MFW3 "Customer complaint cooktop taking forever to boil seems like only half of the burner is getting hot, found sp W11354284 detailing the regulatory change to burner coils, advised this is normal operation"
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWBB00 "Customer complaint ice maker not making ice, confirmed, im getting power, found ice maker failed, also found unit on front wheels, doors uneven not allowing mullion to close properly every time, quoted, ok, evened up doors, replaced ice maker, op test go
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed auger motor op test good water supply line bi passes water valve
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW8200YW0 Ran diagnostics. No errors. Unit cycled in service diagnostics and passed. Put unit into full speed spin op test good. Could not duplicate issue. Noise customer concerned about was the noise it makes in agitate. This is a normal operating noise. It made
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 07/17/2019
DRYER MAYTAG MEDC465HW0 Installed new part unit op tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 CC that there is ice and water on the bottom of the freezer. Found the drain tube is frozen. Steamed out drain hole. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near North Olmsted, OH 44070
David R
Job Details: 07/17/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Cc of front right right burner not starting up. Found that the center burner cap is missing. Customer did not install, contractor did. Ordering or the burner head, comes with caps.; ordrng 1 W11245289 (BURNER HEARD WITH CAP)"
Near Kent, OH 44240
Brian M
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit gets stuck in a cycle Found water valve not letting cold water in and gets stuck in rinse mode Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
STACK W/D WHIRLPOOL WET3300XQ0 CC that there is a squealing when the dryer is running. Found the support rollers and idler pulley are worn. Replaced the dryer repair kit and cleaned the dryer out. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Near Highland Heights, OH 44143
Jeff M
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW95HEDW0 "There is a service pointer talking about load balancing issues needs a new control estimate only; ordrng 1 W11032117 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/17/2019
WASHER GE WSLP1500H2WW The unit tested good in diagnostics this machine does not store codes Rent-A-Center called the customer she said it was a UE code which is an off balance code. Unit appears to be working fine
Near Lorain, OH 44053
Gabriel P
Job Details: 07/17/2019
DRYER WHIRLPOOL WED5620HW0 "Replace ui,opt test ok"