We serviced a
KITCHENAID MICROWAVE
Model KBHS109BSS00
Near Solon, OH 44139
Robert A.
Job Details: 01/03/2018
Installed ui, ran diagnostics, good, op test ok; Job Cmpltd,
We serviced a
KEBV208MMT02 KITCHENAID
Model WALL OVEN
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/03/2018
CC that the fan is loud when starting either oven. Found the fan is rattling when running. Will need a new fan. Called SM to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower UPPER), schdld next appmnt for 1/11 THU
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES00
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 01/03/2018
Found broil element in lower oven broken, found that it is receiving 220vac from control, needs element; ordrng 1 W10685631 (BROIL ELEMENT), schdld next appmnt for 1/11 THU !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Novelty, OH 44072
Robert A.
Job Details: 01/03/2018
Found i/m evap drain frozen, causing ice back up, heater and bi-metal good, cleared drain and ice, op test ok; Job Cmpltd,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 01/03/2018
Customer complaint that doors are scratched, customer does not have doors, bloom brother is bring doors, rescheduled for next Thursday
We serviced a
WFW9050XW00 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 01/03/2018
Replaced the bellow, that cust bought. Optest ok. ; Job Cmpltd
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44077
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not washing dishes, ran diagnostics on error codes found, unit completed test cycle, started normal wash cycle, unit drained, unit filled, and began wash cycle, repeated with same results, incoming water temperature at 67 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE704DPA0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 01/03/2018
Power to unit, UI non responsive, checked dc circuits, OWI and fan, did not affect UI responsiveness, needs new UI, ordering; ordrng 1 W10850350 (panel-cntl),
We serviced a
WFG505M0BB0 WHIRLPOOL
Model RANGE
Near Andover, OH 44003
Jeff M
Job Details: 01/03/2018
The unit was not lighting the ignitor was weak. I installed a new one from ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
CG206B JENN-AIR
Model RANGE
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/03/2018
Found wires cut and taped with teflon tape. Do not feel comfortable working on unit.
We serviced a
SBD20NW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/03/2018
Replaced the gasket, light bulbs. The ice maker does not fit for the fill tube. Sent pic to find a correct im. The part 10436404 is not the correct part, SBD20NW the correct part is not available anymore. Steamed gasket out. ; schdld next appmnt for 1/11 THU
We serviced a
GT1SHWXPQ00 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/03/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Painesville, OH 44077
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not spinning out the clothes, ran diagnostics found f0e5(off balance load) error code, found unit unleveled, leveled unit, ran drain and spin cycle with 7 wet bath towels, towels barely damp at the end of cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WED99HEDW0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 01/03/2018
Installed parts listed and cleaned unit. Op test ok. Placed cores on truck for return.
We serviced a
AER6303MFS1 AMANA
Model RANGE
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/03/2018
Preheated unit to 350, checked temps, good, unit does drift down after time, sensor readout matches actual, needs main board; ordrng 1 W10904904 (CONTROL)
We serviced a
KSSS36QTW04 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 01/03/2018
Changed filter with new cap, replaced cover, motor, and ice door, good seal, op test ok.; Job Cmpltd
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Pierpont, OH 44082
Jeff M
Job Details: 01/03/2018
, I could not duplicate issue I ignited the oven five times in a row unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LAW2400AAE
Near Parma Heights, OH 44130
Brian B
Job Details: 01/03/2018
Replaced ordered list BRAKE, Belt set, BEARING, TUB Stem seal KIT and transmission, ran test load to check for leaks. Op Test Ok ; Job Cmpltd,
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KSSO48QTB02
Near Waite Hill, OH 44094
Robert A.
Job Details: 01/03/2018
nstalled control, op test ng, ui flashing, unit not turning on, ran diagnostics, can go through steps, not no readings, reset connections on c/b and ui, talked w/jr and wptl tj disconnected evap fan, ng, reset control out of demo mode, ng, correct bd was installed, said to replace uiSr# 7720942548Talked w/ab nc; ordrng 1 WPW10468941 (UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/11 THU !,
We serviced a
DFE28JMHEES GE
Model REFRIGERATOR
Near Thompson, OH 44086
Dan H
Job Details: 01/03/2018
Customer complaint that water leaks into ice bin from ice maker, found evidence of water seeping passed water valve into ice maker fill cup, unit needs new valve; ordrng 1 WR57X10098 (valve dual water), schdld next appmnt for 2/2 FR
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/03/2018
Noise being heard is from break and shifter. These noises are normal. Ran service mode, and drain spin. No stored faults. Op test ok. ; Job Cmpltd
We serviced a
WDF330PAHW0 whirlpool
Model dishwasher
Near LaGrange, OH 44050
Paul H.
Job Details: 01/03/2018
Gasket is not staying in, defective, ordering, for drying issue, discussed rinse aid use, customer to use and verify; ordrng 1 WPW10524469 (gasket)
We serviced a
WDP340PAFBO whirlpool
Model dishwasher
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/03/2018
The unit is not washing. The controls not sending power I cannot determine the health of the sump pump needs both main control and sump. I did turn the washer on its side and I check the water sensor float switch drain pump did you fill valve everything is plugged in everything looks fine; ordrng 1 W10906429 (CONTROL ) and 1 W11025157 (SUMP)
We serviced a
WTW4616FW0 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/03/2018
The unit is not getting any cold water. The line could possibly be frozen. Recommended to customer to call a plumber; Job Cmpltd,
We serviced a
ZISW48DS8 GE
Model REFRIGERATOR
Near Madison Township, OH 44057
Dan H
Job Details: 01/03/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 37 degrees, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat ; ordrng 1 WR9X523 (cold control), schdld next appmnt for 1/11 THU
We serviced a
KDFE104DSS5 kitchenaid
Model dishwasher
Near Parma Heights, OH 44130
Chad P.
Job Details: 01/03/2018
Found wash motor open. Replaced. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
NTW4516FW1 amana
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/03/2018
Installed tub. Op test ok. ; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 01/03/2018
Installed control. Calibrated and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
MSF25D4MDMO1 maytag
Model refrigerator
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/03/2018
Found unit not plugged in. Plugged unit is and unit started to cool. Advised to monitor for 24 hrs.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK03ITWH2
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 01/03/2018
, Inlet water valve is not opening completely. Getting about 13 volts dc to valve. No shut off valve directly to dish washer. Office to order valve.; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 1/11 THU !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/03/2018
Whirlpool file #7720938016 called tech line to confirm what I found. Found that neither section was below 70. Put into diagnostics and ran step 4. Connected gauges and have 0 pressure on each. Tech line says to replace compressor. Office to order compressor.; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/10 WED ! [***],
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 01/03/2018
Ran washer in spin cycle. Found that basket did not want to turn with a load in it. Coupling and motor are in ok shape. Issue is being caused by gear case beginning to seize up. Wan was built in early 1990's. Will need approval for replacement of gear case.; ordrng 1 3360629 (gear case),
We serviced a
WTW5500XW1 whirlpool
Model washer
Near Cleveland, OH 44128
Chad P.
Job Details: 01/03/2018
Found basket sensor failed. Replaced, op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/03/2018
Venting checked ok. Tested ok and found no issues.; JOB COMPLTD
We serviced a
WHIRLPOOL REFRIGERATOR
Model M8RXEGMAS01
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/03/2018
Could not find anything on evaporator, in refrigerator compartment, or in drain pan. Instructed customer to put some food back in the refrigerator to see if odor reoccurs. ; Job Cmpltd,
We serviced a
JGB850DEF1WW ge
Model range
Near North Royalton, OH 44133
Chad P.
Job Details: 01/03/2018
Found still needs to be reset to maintain temps. Ignitors check good. Found only half of lower bake element lighting causing uneven heat and a poof when other bald lights. Though probes check good possible load failure on higher temps. Needs probes and lower burner replaced. Likely control not the issue. Cp did not charge for parts. ; ordrng 1 WB16X20606 (burner bake) and 2 WB20K10027 (temperature sensor)s
We serviced a
WTW8240YW0 whirlpool
Model washer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/03/2018
Found bearing failing and hinge bound up. Arm is sticking in hinge. Needs bearing, hinge and arm replaced. ; ordrng 1 W10435302 (bearing) and 1 WP8563964 (ARM) and 1 WPW10305277 (HINGE, LH)
We serviced a
IKEA RANGE
Model IBS350PXS00
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/03/2018
Replaced oven control board. Tested ok to 350.; Job Cmpltd,
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/03/2018
Replaced door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
KFED500ESS02 kitchenaid
Model range
Near Independence, OH 44131
Chad P.
Job Details: 01/03/2018
Confirmed liner is coming off. Took pics called tech line. Leon. W10791627 use that to patch oven. Sr# 7720929399Cust no happy and wants unit replaced. She will be calling kitchen aid and did not want to reschedule for repair at this time. Advised her to call the office if a repair needs to be made. ; ordrng 1 W10791627 (TOUCH UP, BLUE),
We serviced a
JEC056ADB jennaire
Model range
Near Cleveland, OH 44124
Chad P.
Job Details: 01/03/2018
Found control not energizing. Reset power. Control lights up then dies. Control needs replaced. Control shows discontinued. Office to please research part. If we are able to find a part contact Cust back.
We serviced a
MAYTAG REFRIGERATOR
Model MZD2752GRQ
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/03/2018
Clogged drain causing ice in bottom of freezer. Cleared drain and made sure nothing was blocking drain.; , Job Cmpltd,
We serviced a
MVWX655DW1 whirlpool
Model washer
Near Oberlin, OH 44074
Paul H.
Job Details: 01/03/2018
Ran diagnostics, f8e1 no fill/long fill, f5e2 lid lock fault, cleared and ran auto test, unit does not get cold water, checked supply, not enough pressure on cold side, explained to customer; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Berea, OH 44017
Macaulay G.
Job Details: 01/03/2018
Replaced mullion rail. Springs back as designed.; Job Cmpltd,
We serviced a
MDB8959SBS2 maytag
Model dishwasher
Near Lorain, OH 44053
Paul H.
Job Details: 01/03/2018
Ran unit through a diagnostics cycle, observed under unit while running, no leaks found, discussed how certain loads can cause intermittent leaks, op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW0
Near Cleveland, OH 44113
Brian B
Job Details: 01/03/2018
, Cc water leaking when water valve is open. Took top off and found water inlet valve cracked needs replaced, office to order parts. Please place customer on cancellation list and r/s if possible ; ordrng 1 WPW10435242 (WATER VALVE), schdld next appmnt for 1/10 WED !,
We serviced a
WDF520PADB7 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details: 01/03/2018
Unit also had screws missing for dispenser, replaced them as well, tested, no leaks, op test ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1817LWB
Near Cleveland, OH 44109
Brian B
Job Details: 01/03/2018
Found machine not cooling. Compressor running, no cooling or heat from compressor. Leak in system. Also, door gasket torn and freezer shelf rusted. Would need compressor, evap, and ff gasket. Customer does not want to repair machine. Paid sc.; , Job Cmpltd,
We serviced a
AEP222VAW1 amana
Model range
Near Elyria, OH 44035
Paul H.
Job Details: 01/03/2018
Tested unit by heating to 200F, working properly, customer concern was overheating, cycled off at temp and maintained, op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Cleveland, OH 44111
Brian B
Job Details: 01/03/2018
Cc loud noise from fridge, adjusted door seal and adjusted temp in FF .... Advised that bottom freezer drawer was not closed properly and caused an ice build of and effected the fan motor. ; Job Cmpltd,
We serviced a
MVWX655DW0 maytag
Model washer
Near Carlisle Township, OH 44044
Paul H.
Job Details: 01/03/2018
Replaced main board, ran calibration and auto test, tested fine.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Sheffield Lake, OH 44054
Brian B
Job Details: 01/03/2018
CC that bleach disp not working. Raised top and showed customer that any bleach poured into disp goes directly into outer tub. Bleach disp is not electrical. LO k ; Job Cmpltd,
We serviced a
MBF2258FEW00 maytag
Model refrigerator
Near LaGrange, OH 44050
Paul H.
Job Details: 01/03/2018
The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXSS8
Near Westlake, OH 44145
Brian B
Job Details: 01/03/2018
Cc complaint dishwasher will not complete a cycle, 120v to motor. Will need new sump, also, top rack adjusters broken.Needs pump and motor replaced and top rack adjusters. Customer does not want to fix at this time. Paid sc; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Cleveland, OH 44111
Brian B
Job Details: 01/03/2018
, Cc works without coins, and not draining properly. Checked over hoses and coin mechanism . Ran calibration test . Unit is operating as designed . OP TEST OK... ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Robert A.
Job Details: 01/03/2018
Found blower wheel clogged with lint, removed, ran unit, working correct, op test ok; Job Cmpltd,
We serviced a
GI7FVCXWY03 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/03/2018
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2730DS00
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/03/2018
Display stuck/shorted key, cleared, turned right back on, connections good, needs panel; ordrng 1 W10887856 (PANEL), schdld next appmnt for 1/17 WED !,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/03/2018
Found ribbon cable discolored, needs panel; ordrng 1 W10811169 (PANEL151.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 1/10 WED !,
We serviced a
NED4655EW1 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 01/03/2018
Started a high heat timed cycle, observed temps, cycled on and off appropriately, exhaust heat maintained 115F, which is correct for this unit on high heat, stated that shirts had melted, took a picture, checked pointers, no pointers for this, customer is drying on low heat, temp control handled by timer, ordering; ordrng 1 W11043389 (TIMER)
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near South Russell, OH 44022
Corina B
Job Details: 01/03/2018
Replaced the doors and nameplate. Raised door with washers from t/s. Optest ok. ; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
We serviced a
MHW4200BW2 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Corina B
Job Details: 01/03/2018
CC that error code f9e1. Checked the drain pump and found 5 baby socks in the drain pump. Removed the socks. Ran a normal load and a drain and spin. Advised customer to use a garment bag when washing baby socks and to check the bellow. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 01/03/2018
Unit is sitting in the overflow plastic pan which was putting pressure against the shield which were grooves into the shield from the pulley. Installed new shield from truck stock customer will remove the overflow pan; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,
We serviced a
KUDR01TJWH0 kitchenaid
Model dishwasher
Near Concord Township, OH 44060
Jeff M
Job Details: 01/02/2018
Incorrect dispenser was ordered and also the user interface all the plastic tabs that hold the screws are broken all but one. Needs the correct dispenser in the new user interface panel; ordrng 1 WP8270229 (UI) and 1 WP8558129 (DISPENSER),
We serviced a
WGG745S0FH02 whirlpool
Model range
Near Concord Township, OH 44077
Jeff M
Job Details: 01/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
NGD4655EW2 amana
Model dryer
Near Painesville, OH 44077
Jeff M
Job Details: 01/02/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GSS26C4XXY04 whirlpool
Model refrigerator
Near Painesville Township, OH 44077
Paul H.
Job Details: 01/02/2018
The unit ICEMAKER is not. I tested the optics there working properly customer needs to think about the price it is expensive; used 1 WPW10251076 (ICE MAKER ASSY)
We serviced a
NTW4516FW1 amana
Model washer
Near Andover Township, OH 44003
Paul H.
Job Details: 01/02/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Dan H
Job Details: 01/02/2018
Customer complaint that unit is not filling with water, ran diagnostics found f7e9(locked rotor) error code, found rotor hitting drain pan, raised feet, op test good ; Job Cmpltd
We serviced a
WTW8500BW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44105
Corina B
Job Details: 01/02/2018
CC that the unit will not start. Checked the power to the main control 130 volts. Will need a new UI. Called SM to order parts; ordrng 1 WPW10309357 (hinge LF) and 1 WPW10309358 (hinge RT) and 1 WPW10563774 (cntrl-elec), schdld next appmnt for 1/10 WED
We serviced a
CED7006GW0 crosley
Model dryer
Near Ashtabula, OH 44004
Paul H.
Job Details: 01/02/2018
I found that the vents was plugged unit tested good; Job Cmpltd,
We serviced a
MBF2258FEW00 maytag
Model refrigerator
Near LaGrange, OH 44050
Paul H.
Job Details: 01/02/2018
The issue was related to the “level” of the unit and the weight in the door, it is a balancing act to correct, if I raise the front too much the door will slam shut when it is not opened enough, if it is not raised enough it will fly open, I have it where it will stay in place when opened straight out. Customer is satisfied.; Job Cmpltd
We serviced a
WTW5530SQ0 WASHER
Model WHIRLPOOL
Near Mentor, OH 44060
Dan H
Job Details: 01/02/2018
Customer complaint that case is loose, found left side of case not properly seated, corrected, op test good ; Job Cmpltd
We serviced a
KUDS30IXSS4 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/02/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KSGG700ESS1 KITCHENAID
Model RANGE
Near Willoughby, OH 44094
Dan H
Job Details: 01/02/2018
Customer complaint that left front burner does not work on low, confirmed found knob switched with center burner knob, corrected, unit is operating as designed ; Job Cmpltd
We serviced a
MFI2570FEZ02 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 01/02/2018
Installed new auger motor,yolk, and divider, op test good ; Job Cmpltd
We serviced a
JGC8536ADS JENN-AIR
Model COOKTOP
Near Cleveland, OH 44118
Corina B
Job Details: 01/02/2018
Will need a cooktop. The screws are not coming out. Called SM to order part. ; ordrng 1 WP2001F255 (COOKTOP), schdld next appmnt for 1/10 WED
We serviced a
KFIS29BBMS01 KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Dan H
Job Details: 01/02/2018
Customer complaint of water leaking, found angle head on water line cracked, removed and reconnected water line no leaks, op test good ; Job Cmpltd
We serviced a
GSC23LSRCSS GE
Model REFRIGERATOR
Near Highland Heights, OH 44143
Dan H
Job Details: 01/02/2018
Installed new water valve and filter head, op test good ; Job Cmpltd
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 01/02/2018
Customer complaint of f9e1 error code, confirmed f9e1(long drain) error code, found filter gasket clogged, cleared filter gasket, unit drains, op test good ; Job Cmpltd
We serviced a
KBFS20ECMS00 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 01/02/2018
Customer complaint that door alarm is not working and of loud ticking noise, door alarm is working, ticking sound is water line hitting back of fridge while compressor is running, adjusted water line, no unusual noise heard, op test good ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 01/02/2018
Customer complaint that doors are not even and door alarm is not working , leveled unit, door alarm is working, op test good ; Job Cmpltd
We serviced a
KUIX305ESS1 KITCHENAID
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/02/2018
Replaced the control. Brought core back for return. Optest ng. Checked the water line to unit, good. Found the water valve is burnt. Will need a new valve. Called SM to order part. ; ordrng 1 W10897719 (WATER VALVE), schdld next appmnt for 1/16 TUE
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 01/02/2018
CC that the top oven only gets to 240*, bottom oven works. Preheated oven to 350*, waited 25 min temp is bake element is not heating. Pulled unit out checked the bake element 0ohms. Will need a new bake element. Called SM to order part. ; ordrng 1 WPW10207398 (elmnt-bake), schdld next appmnt for 1/12 FR
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Corina B
Job Details: 01/02/2018
CC that there is a rattle when the dryer is running. Threw towels in the dryer for 15 min. Found the vibration is coming from the frame of the unit. Optest ok. ; Job Cmpltd
We serviced a
MRT118FZEM00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 01/02/2018
13:43, Customer complaint that unit is not cooling, fresh food section temperature at 5t degrees, freezer section temperature at 50 degrees, unit is recieving correct power from supply, evaporator fan, condenser fan, and compressor are not running, unit needs new control; ordrng 1 W10869720 (contrl-box), schdld next appmnt for 1/9 TUE
We serviced a
WFG745H0FS1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 01/02/2018
Customer complaint that bake burner lights and shuts right off, confirmed, main control is sending 120vac to dsi board, dsi board is not sending 8-18vdc to bake valve, bake valve ohms at 216ohms, unit needs new dsi board; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 1/9 TUE
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 01/02/2018
Customer complaint that unit is not heating, confirmed, found unit missing a line of power from supply, advised customer that they need an electrician to correct power supply; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICRO OVEN
Near Maple Heights, OH 44137
Dan H
Job Details: 01/02/2018
Customer complaint of open/close door error, confirmed installed new switches and cams from customer stock, op test good ; Job Cmpltd
We serviced a
WFC310S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Dan H
Job Details: 01/02/2018
Customer complaint that cooktop elements and bake and broil elements are not working, confirmed, found control not sending power to bake element, unit needs new control; ordrng 1 W11122536 (cntrl-elec), schdld next appmnt for 1/9 TUE
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 01/02/2018
Leak in system at filter drier, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Euclid, OH 44123
Corina B
Job Details: 01/02/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/02/2018
Cust stayed since we left the unit is not leaking. Cust is going to keep the tub for a couple of months, to make sure it does not leak. Put a paper down for water marks. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
Brian B
Job Details: 01/02/2018
CC that pillow case got caught under agitator. Removed agitator and placed on flat surface. Agitator is not warped or damaged. Gap is uniform. Advised customer to due satin pillowcases on delicate cycle and sheets on bedding cycle. All functions operating as designed . Optest ok..; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Cleveland, OH 44105
Brian B
Job Details: 01/02/2018
Cc loud banging noise when on spin. Removed loaner washer and installed customers washer, found washer to way off balance leaning to the rear left side . Adjusted feet to level out unit, Ran Diagnostics, ran auto test... OP TEST OK ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR8650FZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/02/2018
Found light out, replaced bulb, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/02/2018
Found left door switch not closing fully, installed spacer, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Aurora, OH 44202
Robert A.
Job Details: 01/02/2018
Cc door not closing correct, found door hitting left side, leaning forward, leveled unit, door closing correct, op test ok Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ECOAB04
Near Bainbridge, OH 44023
Robert A.
Job Details: 01/02/2018
Ran diognastics, no codes, ran auto test, all passed, set bake and timer, watched, tested several times, unable to duplicate, op test ok; Job Cmpltd
We serviced a
KENMORE WASHER
Model 796.41072310
Near Burton Township, OH 44021
Robert A.
Job Details: 01/02/2018
Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,