Service History 605

We serviced a
MGR8800DS0 Maytag
Model Range
Near University Heights, OH 44118
Corina B
Job Details: 06/13/2018
Replaced the controls. Brought core back for return. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/13/2018
Replaced electronic control in oven. Tested oven, operating properly.; Job Cmpltd,
We serviced a
MFI2568AEB MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/13/2018
Found ice container stuck and cover had come off. Removed container and reassembled cover. Installed container into icebox. Op test ok.
We serviced a
MGDC215EW2 Maytag
Model Washer
Near Parma, OH 44134
Corey L.
Job Details: 06/13/2018
Customer complaint drum is chipping paint, confirmed found paint flaking off inside of drum, part shows unavailable, sm to locate, customer worried about chips on clothing while they wait for drum, installed thermal tape on flaking area until tech returns; ordrng 1 W10899578 (drum)
We serviced a
WRF560SEYM04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/13/2018
Found evap not completing defrost. Thermistor out of range. Defrosted evap and replaced thermistor. Op test ok. ; used 1 W10902214 (THERMISTOR)
We serviced a
KUDP02FRSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/13/2018
Replaced control and dispenser. Ran test cycle. Op test ok. Job Cmpltd
We serviced a
NTW4516FW1 Amana
Model washer
Near Cleveland, OH 44112
Brian M
Job Details: 06/13/2018
Cc that unit will not agitate Ran diagnostics found error for off balance load Found unit leaning back to far Adjusted legs to level out unit , ran auto test and calibration test OP TEST OK
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/13/2018
Customer complaint water in washer not hot, ran diagnostics no codes found, started normal wash cycle with hot wash temp selected, unit filled with 80 degree water, room temp is 72, canceled cycle, hot water is hooked to hot, hot water at sink next to unit with same shut off valve temps at 111, replaced water valve with temperature sensor, calibrated unit, started normal cycle again, unit filled water at 86 degrees when unit advances to wash, reinstalled original inlet valve, unit needs control; ordrng 1 W11170319 (ACU),
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/13/2018
Actuator is not shifting out of agitation. Office to order actuator.; ordrng 1 W10913953 (actuator)
We serviced a
GDT550HSD0SS GE
Model Dishwasher
Near Cleveland Heights, OH 44118
Brian M
Job Details: 06/13/2018
Cc that unit is not washing Ran test cycle motor has power but just hums and not spinning spray arms Needs motor and sump replaced Customer does not want to repair at this time
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, OH 44112
Jeff M
Job Details: 06/13/2018
The unit is making heat. The vents needs cleaned. There tax exempt; Job Cmpltd,
We serviced a
KRFF305ESS00 Kitchenaid
Model Refrigerator
Near Moreland Hills, OH 44022
Corina B
Job Details: 06/13/2018
CC that there is a lot of moisture on the mullion strip and on the lt ff door. Checked the mullion strip the connector was not plugged in. Mullion strip is heating. Optest ok
We serviced a
GE REFRIGERATOR/TOP
Model GTH18GBDWW
Near Willowick, OH 44095
Jeff M
Job Details: 06/13/2018
The unit was making a popping sound. The unit wasn’t making the sound when I was there but from what they described it sound like the defrost cycle. Unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/13/2018
Removed Freon, Replaced evap and compressor, and drier. Pulled vac to 30”, held, recharge 4.1 oz Freon. Pressures normal, closed system. Monitored unit, op test ok.; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13963K015
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 06/13/2018
ound door latch open. Not allowing unit to start cycle Needs door latch est = 89.95 sc. 98.00 labor. 48.06 parts and shipping. Total est =252.53. Part needed is 1-w10619006. Customer to repair himself. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD5500FC1
Near Aurora, OH 44202
Robert A.
Job Details: 06/13/2018
Ran unit, ignitor heating, found no gas, cust turned on gas, op test ok Please bill out; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 06/13/2018
, Ran diagnostics, long fill, checked valves, no cold water, cleaned valve screens, ng, needs valve; ordrng 1 W11172234 (VALVE), schdld next appmnt for 6/19 TUE !,
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Brian M
Job Details: 06/13/2018
Cc that oven does not keep temp Ran test bake at 350Oven gets up to 250 then shuts off preheat Temps sensor ohmed at 1.182 ohms needs to be 186 ohms Temp sensor failed Needs temp sensor Unit is ; ordrng 1 W10833885 (sensor 81.57)
We serviced a
GSD500G01AW GE
Model Dishwasher
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint water doesn’t enter dishwasher, started cycle, unit filled, advanced to wash and drained, advised running hot water in sink before a cycle, also with the age of the unit try not to use dissolve pouch type detergent pods, use 1-2 tbsp of powder or a jet dry type tablet, gave samples;
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 06/13/2018
Found hinges weak. Needs hinges replaced. ; ordrng 1 W10861714 (HINGE) and 1 W11023747 (HINGE)
We serviced a
GTDS820GD0WS GE
Model DRYER
Near Independence, OH 44131
Chad P.
Job Details: 06/13/2018
Found blower wheel vibrating. Adjusted. Op test ok. ; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lakewood, OH 44107
Brian B
Job Details: 06/13/2018
CC that machine turns on and off by itself. Found that motor overheats and shuts down on thermal overload. Also, vent is too long and foil. Cut off approx 10 ft. Advised customer that whirl recommends using rigid or semi rigid metal venting. Replaced motor from t/s. Ran test cycle. Op test ok.; used 1 279827 (MOTOR)
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Customer complaint is that items on separate racks are not cooking evenly in multi rack convection. Unit has a pulsing fan feature that keeps it from having hotspots and will not run while flame is lit. Temperatures are 25 degrees out of tolerance, according to GE TAG. Office to order temperature sensor.; ordrng 1 WB20K10027 (range temperature se)
We serviced a
GFE27GMDFES GE
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found evaporator fan seized, causing no air flow to circulate in refrigerator. Office to order FF evaporator fan.; ordrng 1 WR49X25197 (EVAPORATOR FAN)
We serviced a
NTW4516FW2 Amana
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/13/2018
Customer complaint of a puddle under washer after every load, found inlet valve leaking on hot water side, replaced valve with ts valve, ran diagnostics no codes found, calibrated, op test good, unit is in damp basement next to floor drain, water mat not needed; used 1 W11038711 ([Alt for W11210459) from stock
We serviced a
WFG505M0BW2 Whirlpool
Model Range
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/13/2018
Cust CO detector is 5 feet from the range. Advised to relocate the detector. Heated the oven to 500* wait 10 mins. Ran the CO TEST 4 PPM. called t/l. JK File # 7722218625 advised me the unit is working as designed. Sent it over to safety team. Optest ok
We serviced a
DU1100XTPS6 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found heating element open. ; ordrng 1 W10518394 (heater)
We serviced a
KSRJ25CNST00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found I.m. Turned off. Turned on. It cycled and called for water. Optics check good. Advised to monitor.
We serviced a
PTB1953GRW Maytag
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 06/13/2018
Installed thermostat OP TEST OK Advised to give it 24 hours to regulate
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Strongsville, OH 44136
Corey L.
Job Details: 06/13/2018
Customer complaint when washer gets plugged in it just makes a noise with no lights on and I can’t do anything, customer plugged in unit, drain pump started, no water in basket, ran diagnostics found f0e5 off balance load, advised customer load size is 6-7 bath towels about halfway up the basket and to spread garments evenly around the outside of basket and wash same type of items together, found drain tube duct taped to cupboard hole then entering standing pipe, customer asked if it could be more secured, zip tied drain tube to standing pipe, standing pipe is not attached at the base, advised customer to have a plumber attach pipe with a waterproof pvc glue;
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/13/2018
CC that the unit turned off when running a wash. Found the outlet is dead. Will need an electrician. Replaced the agitator. Optest ok.
We serviced a
FRIGIDAIRE RANGE
Model FGF368GMC
Near Kent, OH 44240
Robert A.
Job Details: 06/13/2018
Installed trim and handle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV4203DS00
Near Mentor, OH 44060
Jeff M
Job Details: 06/13/2018
The ui is not working needs replaced est only ; ordrng 1 WPW10258190 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
GE MICROWAVE
Model PT970SM4SS
Near Perry, OH 44081
Arthur V
Job Details: 06/13/2018
Found control bd with a burnt spot from a power outage per customer. Needs control bd ; ordrng 1 WR55X23924 (board asm main contr), , schdld next appmnt for 6/15 FRI !, saved tckt
We serviced a
GE REFRIGERATOR
Model DFE29JGDABB
Near North Perry, OH 44081
Arthur V
Job Details: 06/13/2018
Found ff evap fan motor not running. Unit needs fan motor and software update. ; ordrng 1 WR49X25197 (FF FAN MOTOR AND SOFTWARE UPDATE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/18 MON !,
We serviced a
W8RXEGMWS03 Whirlpool
Model Refrigerator
Near Cleveland, OH 44128
Brian M
Job Details: 06/13/2018
Cc that unit is not keeping cold Fr at 10 ff 48 unit set to coldest setting Unit has frost build up as well Needs thermostat and defrost control replaced Customer does not want to repair
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/13/2018
CC that the unit will not finish a load and the unit keeps filling with water. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT, checked the lid lock, good. Ran a rinse and spin with towels, the unit kept spinning. Ran a normal load filled to the correct level. Will need a new control. Cust does not want to repair
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details: 06/13/2018
Customer complaint washer shakes violently while spinning, ran diagnostics no codes found, started test cycle skipped to test 8 spin, confirmed unit shaking excessively, unit is a stackable in a very tight spot, shipping bolts may still be installed, this house will need two techs to get to top or back of this unit, dryer vent goes in wall on side the washer and dryer need manipulated around to get dryer lined up with vent
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWW
Near Aurora, OH 44202
Robert A.
Job Details: 06/13/2018
Ran unit, noise in sump, sump clear, needs motor asm; ordrng 1 6-919922 (MOTOR ASM233.86) and 1 W10296525 (DISCHARGE HOUSING3832), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/19 TUE !
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/13/2018
Long fill no fill, found cold water restriction. Repaired restriction in line, washer now operating properly.; Job Cmpltd,
We serviced a
JF42NXFXDE00 JENN-AIR
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Found wrong hinge sent. Ordered part per look up. Cabinet is stripped out.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near South Russell, OH 44022
Robert A.
Job Details: 06/13/2018
, Found rt ff gasket torn, needs gasket; ordrng 1 W10435971 (DOOR GASKET), schdld next appmnt for 6/20 WED !,
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/13/2018
Found no issues to cause condensation, no current condensation.
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Macaulay G.
Job Details: 06/13/2018
Oven does not reach set temperature in cycle. Thermostat is not within range. Also, relay not closing for door latch. Office to order thermostat and main control.; ordrng 1 W10841692 (cntrl-elec) and 1 W10859573 (sensor)
We serviced a
MDB6769PAB3 MAYTAG
Model DISHWASHER
Near Shaker Heights, OH 44120
Chad P.
Job Details: 06/13/2018
Found touchpad shorting. Needs console replaced. ; ordrng 1 WPW10475772 (CONSOLE, BLK. )
We serviced a
GTDP490GD0WS GE
Model DRYER
Near Willowick, OH 44095
Chad P.
Job Details: 06/13/2018
Found unit starts and then when they start button is released it stops. Start switch checks good. Found. Motor relay failed. Needs motor replaced. ; ordrng 1 WE17X22217 (MOTOR)
We serviced a
KFIS29BBBL00 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Chad P.
Job Details: 06/13/2018
Found freezer around 32. Ice ball on top of evap. No ice production. Old style evap. Needs ff evap replaced. S71233. Project code. ; ordrng 1 W10917531 (EVAP)
We serviced a
ET1FHTXMQ01 Whirlpool
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 06/13/2018
Cc that unit leaks Found water leaking from water filter valve Needs water filter valve replaced Customer does not want to repair at this times
We serviced a
MVWX655DW Maytag
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details: 06/13/2018
Installed new control, calibrated, op test good
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/13/2018
Replaced the main control. Brought core back for return. Ran a calibration. Ran a normal load and a drain spin. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/13/2018
Ran diagnostics, no codes, started normal wash, watched start to finish, good, started again, watched for 10min, good, op test okCust ran with load, normal wash, watched, 10 min, good; Job Cmpltd
We serviced a
KBFS20EVMS8 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/13/2018
Cc that unit has small ice build on lower freezer seal. Found seal compressed a little to much and warm air seeping in under seal Steamed seal to repositioned ; Job Cmpltd
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/13/2018
Installed control, op test no good, customer says he has not received another part, missing humidity sensor, reordering sensor; ordrng 1 W10833858 (sensor),
We serviced a
AGR5330BAS3 Amana
Model Range
Near Cleveland, OH 44103
Corina B
Job Details: 06/13/2018
Cust has two CO detectors one right next the the range and one 6 feet from the range. Advised cust to relocate the CO detectors. Turned broil on to 500* waited 10 min took the reading 7PPM. unit is working as designed. Optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEF
Near Solon, OH 44139
Robert A.
Job Details: 06/13/2018
Ff 36, frz -2, found some frost on back wall of frz, inspected comp area no dye found, inspected evap, no dye found, unit working as designed, op test ok; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Madison, OH 44057
Jeff M
Job Details: 06/13/2018
The t block was shorted installed new part unit op tested good ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Cleveland, OH 44132
Jeff M
Job Details: 06/13/2018
Installed unit op tested good; , Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found frost on top center of freezer. Per Whirlpool Tech line, put silicone in mounting holes on top of freezer, and under corner brackets. Customer is still not satisfied and wants unit replaced.; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found F5E2, F5E3, and F5E4 error codes. Ran washer on regular cycle. Will need lid latch. Office to order lid latch. ; ordrng 1 W10810403 (lid lock assy)
We serviced a
DBXR453EA1WW GE
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Ran unit on med and high heat again. Temps normal. Noises normal. Venting is still clear. Advised to use as normal. ; Job Cmpltd,
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 06/13/2018
We serviced a
LSG7806AAE Maytag
Model Dryer
Near Waite Hill, OH 44094
Brian M
Job Details: 06/13/2018
Cc that unit does not drain or spin Found Capacitor shorted Needs capacitor Capacitor is no longer available for order ; ordrng 1 Y200832 (CAPAC),
We serviced a
KDFE104DSS1 Kitchenaid
Model Dishwasher
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint dishwasher not draining, water is in bottom of unit, found inlet at garbage disposal had the knock out tab still in, punched tab out, op test good; ordrng 1 WPW10526114 (panel),
We serviced a
GS5SHGXKQ00 Whirlpool
Model Refrigerator
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint not cooling at all, compressor not running, both fans are running, found condenser behind front vent caked with dust which has tripped the start device, tested compressor, replaced, op test good, here door is unlevel and needed shimmed, used two shimming washers from ts ; used 1 8201786 (STARTER 71.55), and 2 WP487576 (NYLON SHIMMING WASHER 6.34)
We serviced a
GEW9250PW1 Whirlpool
Model Dryer
Near Kent, OH 44240
Corina B
Job Details: 06/13/2018
CC that the unit does not heat. Found the heater is open. Will need a new heater. Will vacuum out when returning. Called SM to order part. ; ordrng 1 WP3387747 (element 8667)
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Kent, OH 44240
Corina B
Job Details: 06/13/2018
CC that the unit does not go into a defrost. Found the thermistor on the coating of the evap. Replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR 4938)
We serviced a
MDB7749AWW2 Maytag
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 06/12/2018
Cc that unit is not working Found unit not mounted and pushed back into counter And door not shutting all the wAy moved dishwasher out to normal location OP TEST OK
We serviced a
MSD2454GRQ Maytag
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/12/2018
Customer complaint water on floor and ice chute door missing, confirmed ice chute door is missing, there is a rag stuffed in door chute, warm air is getting into the freezer melting ice from bin onto frz floor, freezing, and emptying on front left corner of unit, needs chute door, ordrng 1 12001991 (door kit ice )
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44135
Macaulay G.
Job Details: 06/12/2018
Customer complaint water leaking from somewhere, started normal cycle, unit filled and drained without leaking, unable to duplicate the problem, may be from the fridge
We serviced a
WTW8500BW0 Whirlpool
Model Washer
Near Edinburg Township, OH 44266
Corina B
Job Details: 06/12/2018
Replaced the rps sensor. Started a normal load and drain and spin. Optest ok.
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 06/12/2018
Corrected light and installed fan assy.
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 06/12/2018
Machine will not drain. removed drain pump, clogged up with rubber rug backing. Removed and cleaned out drain hose. Reassembled, ran calibration and auto test, op test ok
We serviced a
WRX988SIBW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Dan H
Job Details: 06/12/2018
Installed new control board, op test good. ; Job Cmpltd
We serviced a
KUDS30FXSS5 Kitchenaid
Model Dishwasher
Near Hunting Valley, OH 44022
Brian M
Job Details: 06/12/2018
Cc that unit does not wash Motor is just humming Needs sump and motor Replaced using truck stock OP TEST OK ; used 1 WPW10780877 (SUMP )
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/12/2018
Ran diagnostics, ff fan fault, not running up to speed, needs ff fan kit/software upgrade,; ordrng 1 WR49X25197 (FF FAN KIT), schdld next appmnt for 6/18 MON ! [**],
We serviced a
MFI2665XEB5 MAYTAG
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/12/2018
Installed valve and cycled ice maker. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Cleveland, OH 44102
Jeff M
Job Details: 06/12/2018
The unit would not close do to the fact that the door screws where lose.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/12/2018
Steamed evap, replaced ff evap fan asm, evap thermistor and ff section thermistor, ran test 4, op test ok; Job Cmpltd,
We serviced a
WFW94HEXW2 Whirlpool
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/12/2018
Customer complaint washer won’t drain, basket not bound, started rinse drain and spin, unit started to spin, canceled, ran diagnostics found f9e1 long drain, f5e2 door lock error, f8e1 no water detected, found dryer sheet and a bunch of other gunk in drain trap, cleared, op test good; Job Cmpltd
We serviced a
MSD2756AEB Maytag
Model Refrigerator
Near Ravenna, OH 44266
Corina B
Job Details: 06/12/2018
CC that the fz is iced up and leaking water. The ff door is hard to open and closed. The door is hitting the frame of the unit. The heater is bent down, the fz door is leaking inside and dripping out of the bottom of the door.the heater is normal for it to be bowed, to move the hinges to see if door does not hit the mullion strip, the fz door leaking is normal due to it being an older unit. Checked the width of the ff cabinet the top, middle and the bottom are not the same side. The frame is bowed
We serviced a
FFTR1821QW1 FRIGIDIARE
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/12/2018
Customer has refrigerator in garage. Refrigerator not designed to operate properly in ambient temperature extremes in garage.; Job Cmpltd,
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/12/2018
Customer complaint that of loud noise, ran diagnostics found f5e2(lid unlock fault), cleared, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, no unusual noises heard, started normal wash cycle unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 06/12/2018
Customer complaint that unit walks and shakes, Ran diagnostics found f0e5(off balance) error code, placed 6 wet bath towels in basket and ran drain and spin cycle, no unusual shaking or vibrating noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/12/2018
Reading off balance, washer needed recalibrated. Ran through calibration, tested washer again, now operating properly.; Job Cmpltd
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/12/2018
Found ignitor open. Removed and tested for power. No power to ignitor. Control failed. Replaced ignitor and ordered control. Adjusted burner cap. Now working.; ordrng 1 W11113908 (CONTROL), used 1 12400035 (IGNITER)
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 06/12/2018
Top burners not working. Checked input voltage, 240v, checked voltage on burner switches, 240. Voltage to relay board but not to top burners. Will need new relay boards. 1 for each module.; ordrng 2 WP8566493 (RELAY)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Cleveland, OH 44111
Jeff M
Job Details: 06/12/2018
The unit was just counting down by 10s with out even filling with water. I put the unit is diagnostics mode unit tested good after that; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/12/2018
Found evap frozen, cleared evap, checked heater and bimetal, good, reset connections, reset connections on control, good, checked ui, good, replaced evap thermistor, unit cooling, op test ok; used 1 WR55X10025 (EVAP THERMISTOR) from stock, Job Cmpltd,
We serviced a
MVWC416FW1 Maytag
Model Washer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/12/2018
Customer complaint oil leaking, confirmed found oil dripping from belt shroud, unit needs a gearcase assembly; ordrng 1 W11035747 (gearcase),
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/12/2018
Replaced dispenser in dishwasher. Tested door, operating properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER PORT
Model WDP350PAAW
Near Cleveland, OH 44102
Jeff M
Job Details: 06/12/2018
The unit fills with water the sump works the spray are r not clogged. Cust is using rinse aid unit tested good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44112
Jeff M
Job Details: 06/12/2018
The control lock was activated. Unit tested good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEQ4
Near Munson Township, OH 44024
Arthur V
Job Details: 06/12/2018
Customer concern was a bit of ice by the drain. No frost on back wall. And everything looks good. Temps are good. Op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Perry Township, OH 44081
Arthur V
Job Details: 06/12/2018
Found drain hose going straight to the floor causing it to siphon. Advised cust to raise drain hose to fix the issue cleared long fill no fill error from ccu ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Auburn Township, OH 44023
Gail V.
Job Details: 06/12/2018
Found no response from ui, control receiving 120vac, disconnected ui, pump not running, reset ui connection, ng, needs ui and control; ordrng 1 W11035586 (CONTROL) and 1 WPW10481130 (PANEL), schdld next appmnt for 6/18 MON
We serviced a
WED75HEFW0 Whirlpool
Model Dryer
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/12/2018
Installed thermistor and thermal cut off OP TEST OK ; used 1 280148 (CUTOFF )
We serviced a
WTW4815EW1 Whirlpool
Model Washer
Near Olmsted Township, OH 44138
Corey L.
Job Details: 06/12/2018
Customer complaint washer only makes a grinding noise and won’t drain, customer turned breaker to unit on and unit started making a grind sound like there’s something in the drain propeller, ran diagnostics foun f2e1 stuck key, f9e1 long drain, f7e6 motor fault, quoted to clear tub full of water and a possible obstruction in the drain pump + the cost of the pump if it needs replaced, ok, propeller came detached from motor shaft and does not spin, replaced pump with ts pump, op test good; used 1 WPW10661045 (PUMP-WATER 57.78)
We serviced a
JJW2527WS00 JENN-AIR
Model OVEN
Near Independence, OH 44131
Dan H
Job Details: 06/12/2018
Customer complaint that inner door glass is broken, confirmed, unit needs new inner door glass
We serviced a
KRMF706ESS01 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/12/2018
Replaced control for produce drawer. All tested ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/12/2018
Installed actuator. Ran service mode and calibration. Op test ok. ; Job Cmpltd