We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ashtabula, Ohio 44004
Dan
Job Details:
05/01/2023
"Customer complaint that door gasket is torn, installed new door gasket, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, Ohio 44004
Dan
Job Details:
05/01/2023
"Customer complaint that unit is flashing f2e0 error code, confirmed, no buttons are working, unit needs new control; ordrng 1 W11258611 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Madison, Ohio 44057
Joe O
Job Details:
05/01/2023
"Cc: squealingFound excessive lint build up in unit. Belt is wearing through pulley. Rollers worn. Needs belt, pulley, rollers, and lint cleared.Advised customer to have venting cleared as well. Advised customer of excessive lint build up in machine, advised of fire hazard, with excessive lint.Customer does not want us to clear lint or repair at this time. ; ordrng 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt) and 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model DE308
Near Willowick, Ohio 44095
Joe O
Job Details:
05/01/2023
Installed belt. Tested. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, Ohio 44121
Joe O
Job Details:
05/01/2023
Cc: not heatingFound thermal cut off open. Needs thermal cut off. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Replaced thermal cut off. Tested. Op test ok ; used 1 279816 (CUTOFF) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Lorain, Ohio 44055
Marie V
Job Details:
05/01/2023
"Cc that the unit is making a squeaky noise and taking a long time to dry. , tested unit, replaced dryer kit from T/S. And found front area for lint trap was clogged up. Cleaned up. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, Ohio 44145
Manny
Job Details:
05/01/2023
"Cc that unit is not working, verified and no codes, ran test cycle and unit fills but when switched to agitate motor just hums, found capacitor leaking oil, replaced capacitor with TS#W11395618, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, Ohio 44134
Bill
Job Details:
05/01/2023
"Cc water collecting in deli compartment, and unusual noise. Confirmed cc, found water and ice in the deli compartments, tracked water source up to ice maker, removed ice maker. Found small build ups of ice on outer insulation of ice maker. Removed ice and dried ice maker, inspected for any damage to housing and insulation, none found. Reinstalled ice maker, found door to unit out of adjustment, leveled unit. Informed customer to monitor for further water issues, pulled unit out and found cardboard backing to be causing the vibration noise. Secured backing and noise was eliminated. Opt test good."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Willoughby, Ohio 44094
Corina H
Job Details:
05/01/2023
CC that the unit right burner is to high on a simmer. Confirmed. Found the right burner not a true simmer.The screwdriver I have does not fit. 3-32 or 2 mm. Went to Lowes and the shank is not long enough. Will have to order a screwdriver ; schdld next appmnt for 5/4 THU 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma Heights, Ohio 44130
David R
Job Details:
05/01/2023
"Replaced FF door switch. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon, Ohio 44011
Marie V
Job Details:
05/01/2023
"Replaced water valve, cycled ice maker. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Beachwood, Ohio 44122
Corina H
Job Details:
05/01/2023
CC that the unit does not start. Confirmed ran diag 7-2 phantom fault code. Will need a control and pump and motor. Control is out of stock. Office to reschedule appointment ; O-emld tckt
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Willoughby, Ohio 44094
Jason N
Job Details:
05/01/2023
Installed evaporator and drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 6.2oz of r134a(this is the correct amount per service bulletin W11655038). Ran diagnostic test 8 to check frost pattern. Good frost pattern. Started normal ice production cycle. All functions passed. Advised customer to monitor ice production for 24 hours.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, Ohio 44120
Jason N
Job Details:
05/01/2023
"Cc unit not washing/spinning outFound unit is connected to only one water source, which is the hot side. There is no valve/supply for cold water supply. Advised customer unit must have a cold water supply to operate properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Parma, Ohio 44134
Bill
Job Details:
05/01/2023
"Cc, no lights. Confirmed cc, opened unit found the lights where not turning on, changed led module in freezer compartment. Tested lights, lights would not come on. Opened Ui panel on deli drawer, found circuit board submerged in water. Dried compartment and disconnected Ui, noticed lights came on. Customer also stated the ice dispenser started working. Order drawer face, Ui, wiring harness, office to follow up with return. Due to drawer face not in stock.; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Wire harness)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/01/2023
"Cc that the unit is not heating. Confirmed. Found thermostat open. Will need new. ; ordrng 1 WP8304452 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Westlake, Ohio 44145
Marie V
Job Details:
05/01/2023
"Cc that freezer is not cooling and fresh food section sometimes is freezing food. Took temps fresh food section was at 39* and freezer 55*. No frost on freezer evaporator, called BJ to help diag, 3way valve when is turning sounds bad. Took video. Unit will need sealed system repair. Will need second tech for this repair. ; ordrng 1 W10545670 (3way vale) and 1 W11429989 (Coil) and 2 TJAF1200 (Tube)s and 2 WPW10143759 (Drier)s"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
05/01/2023
Installed heater element box. Ran dryer op test. Good heat. Op test good.
We serviced a
WHIRLPOOL DRYER
Model wed9400sw1
Near Beachwood, Ohio 44122
Corina H
Job Details:
05/01/2023
"CC that there is a noise and its now not heating. Confirmed. Found the idler pulley worn and the heating element is open. Will need the element and the dryer repair kit. ; ordrng 1 WP8544771 (Element) and 1 4392067 (Dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
05/01/2023
"CC that the clothes are wet at the end of the cycle. Confirmed. Found the drain hose on the ground raised the hose to the sink. Leveled the washer. Opt test ok. Cust can install the drain hose. ; ordrng 1 Wp38496 (Coupling) and 1 285863 (Drain hose) and 1 285666 (Drain hoses), O-SMS tckt"
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Beachwood, Ohio 44122
Corina H
Job Details:
05/01/2023
"Replaced the switches, lever and holder. Tested several times. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRB00
Near Parma Heights, Ohio 44130
David R
Job Details:
05/01/2023
"Replaced harness, steamed all Frost from evap. Tested heater, fan, damper. All good. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
05/01/2023
Cc of ice build up again Found defrost pan full and not draining againSteamed out pan Added a defrost heater probe ( wire hanger ) to pan Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Olmsted Falls, Ohio 44138
Bill
Job Details:
05/01/2023
"Cc sounds like a jet when spinning, confirmed cc spun inner tub could here noise. Gave customer estimate for hub replacement.; ordrng 1 W10820039 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near North Ridgeville, Ohio 44039
Manny
Job Details:
05/01/2023
"Cc that burners are out of place, verified and burners are all shifted under the cooktop, unit has lots of physical damage and frame is bend also, unit needs cooktop, pan brackets , end caps, door trim and cabinet is bent but cabinet is not serviceable part Adjusted the burners opt test ok; ordrng 1 W11156895 (cooktop) and 1 W11244088 (pan) and 2 WPW10162245 (panel-side)s and 1 WP8523177 (trim-door) and 2 W11219664 (endcap-pnl)s and 1 WP8272473 (cover-rear)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, Ohio 44139
Brian M
Job Details:
05/01/2023
"Cc no ice Found icemaker jammed Cleared ice, unit will not rotate Has power Needs icemaker ; ordrng 1 W11510803 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/01/2023
"Cc unit not starting Found unit giving door not closed error From experience this is a communication error from control and ui Needs control and ui replacement ; ordrng 1 WD21X24901 (Control) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bay Village, Ohio 44140
Angel
Job Details:
05/01/2023
"Cc that unit was not spinning. Ran a tested cycle and I found that agitator was stripped causing unit not to wash and found gearcase leaking oil unit will need gearcase and impeller.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Cleveland, Ohio 44106
Corina H
Job Details:
05/01/2023
"CC that the unit does not defining a cycle. Confirmed. Ran diag F7e1 basket speed fault, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual spin cycle. The bearings are worn, the shifter eye is not reading the speed of the basket. Will need gearcase and shifter. Cust does not want to repair; ordrng 1 W11454372 (Gearcase) and 1 Wpw10006355 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Parma Heights, Ohio 44130
David R
Job Details:
05/01/2023
"Replaced regulator. Turned gas back on, let sit. No gas smell, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
05/01/2023
Installed wash motor/pump and spray arms. Ran auto test cycle. Good spray pressure. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Geneva, Ohio 44041
Dan
Job Details:
05/01/2023
"Customer complaint that unit is freezing evaporator and turning off on its own, confirmed, unit needs new control and user interface ; ordrng 1 W11043763 (Cntrl) and 1 W11542754 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, Ohio 44057
Dan
Job Details:
05/01/2023
"Customer complaint that filter housing broke and doors are uneven, confirmed, unit needs new filter housing, leveled doors; ordrng 1 WPW10394053 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Royalton, Ohio 44133
Bill
Job Details:
05/01/2023
"Cc odd noise coming from for section. Confirmed cc, opened ff door sound from damper kicked on. Confirmed sound with customer, pulled cover of damper. Triggered tamper, to double verify sound. Ordered new damper, rescheduled for 5/5; ordrng 1 W11236851 (Damper)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near University Heights, Ohio 44118
Joe O
Job Details:
05/01/2023
Replaced control. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, Ohio 44041
Dan
Job Details:
05/01/2023
"Installed new hub, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bay Village, Ohio 44140
Marie V
Job Details:
05/01/2023
"Replaced gearcase, cam, belt and shifter. Ran calibration. And auto test. Op test ok"
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, Ohio 44112
Jason N
Job Details:
05/01/2023
Installed drive belt. Ran dryer op test. Good tumble and heat. Op test good.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Oberlin, Ohio 44074
Gabriel P
Job Details:
05/01/2023
Replace piston gear tracks and switches all 4 still opening call whirlpool he had me check everything found plastic piece need to be re adjust it and unit started working opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Amherst, Ohio 44001
Gabriel P
Job Details:
05/01/2023
Found 120 going to control and 5 vdc going to console but unit not responding ordering fascia ; ordrng 1 W11478525 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Solon, Ohio 44139
Brian M
Job Details:
05/01/2023
Cc you have to push door open to remove deli drawers This is a normal design and unit is functioning properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, Ohio 44012
Angel
Job Details:
05/01/2023
Cc that unit is making a swishing noise. Verified by running a power wash cycle and the sound he is hearing is just the water hitting the door every time the spray arm spins explained to customer that the sound is normal unit is working a designed cant do anything about the water splashing on door opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Seven Hills, Ohio 44131
David R
Job Details:
05/01/2023
Used icemaker assy off t/s. Needed sensor from harness. Replaced sensor. Advised customer to adjust temp as needed. Op Test Ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Columbia Station, Ohio 44028
Manny
Job Details:
05/01/2023
"Replaced control, socket and bulb, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, Ohio 44110
Jason N
Job Details:
05/01/2023
"Cc unit not cooling properly in ff sectionFound both sections cool, but no product in either section. Unit is in defrost mode at this time. Ran diagnostics test mode. Compressor, fans running and thermistors reading properly. Unable to find an issue with unit at this time. Advised customer to stock unit and monitor."
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Avon Lake, Ohio 44012
Angel
Job Details:
05/01/2023
"Cc that unit is not heating. Confirmed ran unit no heat, checked power good. Took apart unit checked heater and it was open will need heating assembly..; ordrng 1 DC97-14486A (Heating assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Warrensville Heights, Ohio 44128
Joe O
Job Details:
05/01/2023
Found customer has bowls open end down near door. Advised of wave effects. Advised on loading. Found lower door seal slightly warped. Replaced lower door seal. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/01/2023
Replaced FZ and R FF gaskets. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Brecksville, Ohio 44141
Corina H
Job Details:
05/01/2023
Replaced the freezer led light. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, Ohio 44133
Bill
Job Details:
05/01/2023
"Cc, unit would shut down and flash error codes. Confirmed cc, placed unit into diagnostic mod, found error code f8e1 no water. Could not test further, do to unable to pull unit from spot, spoke with Adam on advise, was informed to let customer know that they need installers to come and remove unit, so we can service properly. Informed customer to call the office when unit is pulled..; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Parma, Ohio 44134
Manny
Job Details:
05/01/2023
"Cc unit is squeaking like crazy, verified and unit squeaking, took apart and pulley and rollers squeaking, unit needs repair kit, customer will not proceed with the repair.; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, Ohio 44072
Joe O
Job Details:
05/01/2023
Installed controls and ui. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Highland Heights, Ohio 44143
Jason N
Job Details:
05/01/2023
Defrosted evaporator. Installed bimetal. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Westlake, Ohio 44145
Marie V
Job Details:
05/01/2023
"Replaced belt and pulley, oiled rollers and tested unit. Showed cust. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, Ohio 44052
Gabriel P
Job Details:
05/01/2023
"Replace control board and pump,opt test ok"
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Avon, Ohio 44011
Angel
Job Details:
05/01/2023
Cc that unit wouldnt start. Verified and unit starts but had explained to her how get it started unit working as designed did have to order a handle because the delivery guys damaged it and it falls off customer stated she will install it herself.; ordrng 1 W10861225 (Handle)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/01/2023
Cc of noises Unit is running functions properlyAdvised customer to visit this page for reference https://www.whirlpool.com/blog/kitchen/why-is-my-refrigerator-making-noise.htmlOP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rootstown, Ohio 44272
Brian M
Job Details:
05/01/2023
Cc unit not advancing Found unit to have drain hose on floor Advised on placement. Ran auto test after moving drain hose to proper location OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFS
Near Atwater, Ohio 44201
Brian M
Job Details:
05/01/2023
Cc unit not cooling properly Found fridge not to temp Blend door not opening properly and in diagnostics Evap fan motor not running at proper speeds ; ordrng 1 WR60X27396 (damper asm) and 1 WR49X40248 (Fan kit) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, Ohio 44118
Manny
Job Details:
05/01/2023
"Replaced pressure switch, ran test op test ok"
We serviced a
MAYTAG WASHER
Model MVWB850yw0
Near Solon, Ohio 44139
Corina H
Job Details:
05/01/2023
"CC that the unit is making a loud noise and will not finish spinning the clothes out, give a UL. Started a rinse and spin washer was filling and gave a LF. checked the pressure hose, clear. Took pic of error code. omed out the water valves, in range. Will need a main control. Part is nla. ; ordrng 1 W10394229 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Windsor, Ohio 44099
Brian M
Job Details:
05/01/2023
Installed led ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
05/01/2023
Installed door. Customer showed damaged shelve. Needs shelfCustomer to install; ordrng 1 WPW10355264 (bin-cntlvr)
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GB00
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
05/01/2023
CC that the front left burner is not lighting. Confirmed. Replace the head. The igniter is sticking higher up. The cooktop is a snug fit in the countertop. Will need a 2 nd tech. Will need caps and orfice; ordrng 1 W10826754 (Orfice) and 1 W11379294 (Caps)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near LaGrange, Ohio 44050
Marie V
Job Details:
05/01/2023
"Cc that unit was showing error code. Ran diag found error code F7E6 , f7e1. Replaced capacitor, shifter and control , ran dlms calibration, factory calibration and auto test. All works good except unit stared squeaking at the end of cycle.. Noise comes from gearcase. Unit will need new gearcase, belt and agitator. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Lakewood, Ohio 44107
Manny
Job Details:
05/01/2023
"Cc unit not heating, verified and flash burned on harness, unit needs control, main harness and right harness ; ordrng 1 W11548749 (Control) and 1 W11529071 (Main harness) and 1 W11134845 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/01/2023
"Unit working as design advise customer to hold start till all lights up then release button,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Jefferson, Ohio 44047
Brian M
Job Details:
04/28/2023
Cc of noise found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near North Olmsted, Ohio 44070
Manny
Job Details:
04/28/2023
Cc door dented verify and Ff door dent no scratches they use touch up to cover the scratches on the cabinet ; ordrng 1 LW10677207 (dor-fip)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Beachwood, Ohio 44122
Jason N
Job Details:
04/28/2023
"Installed wash motor/pump. Ran wash test, check for leaks. No leaks. No abnormal sounds. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZO
Near Chardon, Ohio 44024
Joe O
Job Details:
04/28/2023
Installed hinges. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Olmsted Falls, Ohio 44138
Manny
Job Details:
04/28/2023
"Cc unit not igniting and when it does smells like gas, verified and set u it to bake at 350 and no sparks on oven igniter, but can hear sparks somewhere on the back, pulled unit out and removed the back cover and set to bake saw sparks from spark module onto cabinet and somewhere along the harness, And a resistor on the module looks like it had a flash burn. Unit needs control spark module, harnesses and igniter.; ordrng 1 W11162730 (module-spk) and 1 W11161843 (harns-wire) and 1 WPW10324262 (igntr-oven) and 1 W11088878 (cntrl-elec) and 1 W10908902 (Main harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Highland Heights, Ohio 44143
Joe O
Job Details:
04/28/2023
"Cc: not washing lower rackF9e4(diverter lower spray arm failure). Found diverter motor is receiving proper power, not diverting water to lower rack. Needs sump assembly; ordrng 1 W10861526 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
04/28/2023
"Cc: not heatingRan test heat. Found unit buzzing. Found unit pulling 12 amps. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, Ohio 44035
Marie V
Job Details:
04/28/2023
"Cc that the unit is making a loud noise. Ran diag f0e5, unit is making a noise while agitating. Tilted unit found cam stripped. Will need new and motor, gearcase, agitator . ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor) and 1 WP3951744 (Agitator)"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Amherst, Ohio 44001
David R
Job Details:
04/28/2023
"Customer said unit not spinning. Came across more problems when trying to repair. Found belt slipping off not staying on. Agitator not coming off, most likely will have to break off. Motor when spun by hand is making grinding noise. Ordering belt, agitator and motor. ; ordrng 1 WH49X27325 (Agitator) and 1 WE12X27300 (Belt) and 1 WH49X27319 (Motor kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near South Amherst, Ohio 44001
David R
Job Details:
04/28/2023
Cc unit beeping. Found water in drip pan causing overfill switch to activate. Water is soapy. Found a lot of soap/suds buildup in bottom of washer. Used vinegar to try and dissipate suds. Let customer know about suds and using right detergent. Running cycle to get rid of suds. Also leveled unit. Customer to monitor. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, Ohio 44110
Corina H
Job Details:
04/28/2023
"Replaced the Gearcase, wash plate, harness and the cam. The cam we order never showed. Replaced from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Burton, Ohio 44021
Brian M
Job Details:
04/28/2023
Cc of smell during rinse cycle Inspected unit no damage found Ran auto test unit functioning properly Didnt find anything abnormal nothing to report
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, Ohio 44113
Corina H
Job Details:
04/28/2023
Replaced the pump. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Gates Mills, Ohio 44040
Brian M
Job Details:
04/28/2023
Installed mullion OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJWH0
Near Seven Hills, Ohio 44131
Marie V
Job Details:
04/28/2023
"Cc that unit has issues draining. Verify unit, found that water valve is not shutting all the way. Will need new. ; ordrng 1 WP8531669 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, Ohio 44039
David R
Job Details:
04/28/2023
"Replaced heater, fan, thermistor, control. Ran diagnostics, all components working, good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near Strongsville, Ohio 44136
Manny
Job Details:
04/28/2023
"Blower wheel was stripped on shaft and had to cut it off, Replaced motor and wheel, opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555SSS2
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
04/28/2023
"Cc door wont open Found switch broken ; ordrng 1 WP8205451 (brkt-latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Maple Heights, Ohio 44137
Jason N
Job Details:
04/28/2023
"Cc unit ice container broken and ice falling outCustomer does not have a pop, stated RaC made the appointment and they have warranty information. Advised customer to call RaC and have them send over pop information to office. Customer stated they sent her the information and she forwarded it service@fredsappliance.comIce container is broken will need replaced. Customer can install ice container,, no return visit. ; ordrng 1 WPW10558424 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Solon, Ohio 44139
Brian M
Job Details:
04/28/2023
Cc unit making noise Found basket shaft damaged Needs basket; ordrng 1 W10554251 (spin basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Grafton, Ohio 44044
David R
Job Details:
04/28/2023
"Replaced water line in door. Tested, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, Ohio 44139
Brian M
Job Details:
04/28/2023
"Cc unit wont drain then next day it will Found error f9e1, drain pump is over heating and shutting down during wash cycle Needs drain pump ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Shaker Heights, Ohio 44120
Manny
Job Details:
04/28/2023
"Replaced valve, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Parma Heights, Ohio 44130
Corina H
Job Details:
04/28/2023
Replaced the control. Ran a calibration. Started a cycle. Brought the core back for return. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairview Park, Ohio 44126
Marie V
Job Details:
04/28/2023
"Cc that while washing, drain hose fell on floor. Tried to adjust drain hose. But theres no area to adjusted with ziptie. Cust will buy a type of hanger for drain hose tokeep in place. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Independence, Ohio 44131
Jason N
Job Details:
04/28/2023
"Cc unit not dispensing fabric softener and unit vibrates badlyReplaced cold water valve using customer supplied pre Id parts for fabric dispense issue. Ran spin and drain test with 5 large, wet towels. Normal vibration during spin. No issues found with unit in spin cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Garfield Heights, Ohio 44125
David R
Job Details:
04/28/2023
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Aurora, Ohio 44202
Brian M
Job Details:
04/28/2023
"Cc unit wont stop making Ice Found switch in ice maker not cutting off when its supposed to Needs icemaker replaced ; ordrng 1 W11397192 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model Medb855dc4
Near Willoughby, Ohio 44094
Brian M
Job Details:
04/28/2023
"Cc motor not running Found motor to be weak and just humming Motor under 10 year warranty but will need belt, idler, and wheel. ; ordrng 1 W11448775 (Motor) and 1 WP697772 (blower wheel) and 1 W11162091 (belt) and 1 279640 (pulley,idler) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Shaker Heights, Ohio 44120
Manny
Job Details:
04/28/2023
"Cc unit smell like burnt, verified and no smell, found the bulb burnt out, but no smell, good temps, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Parma, Ohio 44129
Corina H
Job Details:
04/28/2023
"CC that the unit is not dry on a sensor cycle but on a time dry. Confirmed. Checked the airflow outside, good airflow. Put towels in the drum and the towels are not hit the moisture sensor because of the unit being at an angle. the dryer needs to be on a flat surface and raised up in the back to use the sensor. Opt test ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, Ohio 44011
Marie V
Job Details:
04/28/2023
"When arrive found new tub has a dent, tun not good. Will need to reorder. Office will contact once they have received eta.Also took pics,; ordrng 1 W11409866 (Tub)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near University Heights, Ohio 44118
Joe O
Job Details:
04/28/2023
"Cc: not heating, cooling light onRan test cycle. Found unit scraping. Found heating element open. Found idler pulley seized. Needs element and idler pulley Customer does not want to repair at this time; ordrng 1 DC97-14486A (Element) and 1 DC93-00634A (Idler pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"





