We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ
Near Geneva, OH 44041
Jeff M
Job Details: 04/14/2021
The burner is not igniting its receiving power when its sparks. Needs a new burner. This is an estimate customer needs to provide us a proof of purchase which he is looking for once he finds that he will contact the office; ordrng 1 WPW10515455 (Burner head) and 1 Sh
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/14/2021
I found a drywall nail in the pump
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DE4
Near Cleveland, OH 44104
Corina B
Job Details: 04/14/2021
"CC that unit is not heating, confirmed that will need magnetron, diode and capacitor.; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode) and 1 W10561770 (Capacitor), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near North Ridgeville, OH 44039
David R
Job Details: 04/14/2021
Replaced parts. Tested. Seat temp to recommended. Give 24 hours to return to normal temps. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
David R
Job Details: 04/14/2021
"Cc unit not coming on. Getting correct power from outlet, no light coming from control. Followed tech sheet. Ordering control and shifter ***office to reschedule ; ordrng 1 W11399433 (Control) and 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
David R
Job Details: 04/14/2021
"Cc, making noise in spin. Ran diagnostics. Ran spin on high mode. Showed customer, no noises. Took off washplate, tightened everything. Took off stator and rotor, tightened everything underneath ran diagnostics, normal sounds. Ran a Cycle with clothes in, drained water, put unit on drain/spin. Ran all the way through. Normal noises, good. Unit test good. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Strongsville, OH 44136
David R
Job Details: 04/14/2021
"No fill long fill error. Tested valves good. Went through other components, good. Manual spin and agitate, good. Lid is locking, good. All functions check normal."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Orwell, OH 44076
Jeff M
Job Details: 04/14/2021
unit has a long fill code a long drain code communications error code lock malfunction error code needs a control board and a pressure sensor. I filled the unit with water and it drained fine.. Parts are not in stock I told the customer to give us a call when they arrive; ordrng 1 W11322901 (Control) and 1 W11316246 (Pressure switch)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/14/2021
I installed the main board first the unit works I have the user display for return.
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Painesville, OH 44077
Jeff M
Job Details: 04/14/2021
The unit is not heating I found the high limit fuse and thermal fuse open. I took pictures of the side of the machine this machine is literally destroying itself I strongly recommend it to the customer not to fix this machine due to the amount of damage to this machine has received structurally estimate only; ordrng 1 280148 (Hi cut off) and 1 Sh and 1 W10909685 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Painesville, OH 44077
Jeff M
Job Details: 04/14/2021
I pulled the filter out with a pair of channel locks it was seriously stock. Customer use the correct filter I installed a new filter issue did notreoccur op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Avon, OH 44011
Marie V
Job Details: 04/14/2021
"Cc that the main issue is when dispense water it starts leaking from ceiling, also freezer door sticks and bottom drawer seems to be broken. Found leak that the reservoir also gasket was coming off causing a bunch of ice water get on at the bottom of the freezer not allowing to properly close and seal, also found ice building up at the back of the fridge which I could have been the door not sealing. Check bimetal is close, good. Also the part that holds the rails is broken will need both of them. Giving estimate to cust , will fix reservoir only. ; ordrng 1 W11168758 (Reservoir) and 1 W10852648 (Plate) and 1 WPW10317523 (Plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Westlake, OH 44145
Marie V
Job Details: 04/14/2021
"Cc that the unit isnt spinning out the clothes properly and is not all the time. Ran diag got error code of F0E2 over suds F8E1 valvefaluire. Ran step 7 unit will not spin check ohms reading on motor windings they were all good, and drum spins freely by hand no tension on basket. When ran step 7 unit just sat there and then relay clicks and shut down. Unit will need main control; ordrng 1 W11322880 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, OH 44124
Dan H
Job Details: 04/14/2021
"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 61 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator cleared; ordrng 1 W11443921 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 04/14/2021
"Installed new basket, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Strongsville, OH 44136
David R
Job Details: 04/14/2021
Took pics of all damaged parts. Putting in order ; ordrng 1 W11413336 (Lid) and 1 W11400157 (Drawer) and 1 W11478519 (Panel UI) and 1 W11413339 (Console) and 1 W11129559 (Panel)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/14/2021
"Customer complaint that microwave is not working, microwave shows open/close door error , ran diagnostics found f1e5(microwave inverter not responding) error code, unit needs new inverter board, part is out of stock so not scheduling return appointment ; ordrng 1 W11325604 (Inverter)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Cleveland, OH 44143
Dan H
Job Details: 04/14/2021
"Customer complaint that unit is not cleaning the dishes, ran diagnostics no error codes found, unit ran test cycle, unit filled, incoming water temperature at 75 degrees, upright glasses in racks filled, unit completed test cycle, no new errors displayed, heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Warrensville Heights, OH 44128
Dan H
Job Details: 04/14/2021
"Customer complaint that ice stinks and unit leaks at the bottom, found a bag of onions in fresh food section section, found evaporator drain tube clogged, advised customer that onions kept in fresh food section should be in a sealed container to avoid them causing ice to taste/smell bad, unit needs evaporator drain cleared"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/14/2021
Customer found the issue before I arrived. Theres a piece of paper inside the vent blocking the airflow. He remove the vent clean the paper unit tested good I verified the unit is operating as designed
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Jeff M
Job Details: 04/14/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/14/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/14/2021
"Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e6(motor fault) error code, found shifter not connected to cam linkage , corrected, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 04/14/2021
Replaced panel ui did a calibration. Opt test ok.
We serviced a
KITCHENAID HOOD
Model KGCS105GSS10
Near Avon, OH 44011
Gabriel P
Job Details: 04/14/2021
"Found arm screw came off correct issue also one vent switch connector was off not connected but correct issu now is working as designed,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Solon, OH 44139
Brian M
Job Details: 04/14/2021
Cc of errors Found errors for off balance Advised on loading Ran auto test and calibration Advised to connect to Maytag app to install new updates
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Corina B
Job Details: 04/14/2021
"Replace the control. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 4.8ozr134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS03
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/14/2021
Installed inverter Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near North Olmsted, OH 44070
Corina B
Job Details: 04/14/2021
"Replaced the tracks, adjusters. Optest ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS09
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/14/2021
Installed control and UI but UI is in worse condition than old one showes heavy usage and a ton of scratches Found microwave switch to be broken Needs UI reorders and switch; ordrng 1 W11093258 (panl-cntrl) and 1 W11033422 (interlock) and 1 WPW10128850 (arm) and 1 W11214480 (arm)
We serviced a
FRIGIDAIRE RANGE
Model FGF355AWA
Near Cleveland, OH 44109
Corina B
Job Details: 04/14/2021
"CC that the oven takes to long to heat, then smells gas. Checked the igniter 2.5 amps. Will need a new igniter. Cust can install part. ; ordrng 1 12400035 (Igniter), used 2 12400035 (Igniter) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Avon, OH 44011
Gabriel P
Job Details: 04/14/2021
"Found loose seal correct issue,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/14/2021
"Found drain pump blade broken replace new,opt test ok"
We serviced a
KENMORE WASHER
Model 110.20802991
Near Cleveland, OH 44109
Corina B
Job Details: 04/14/2021
CC that the unit does not agitate. Started a ultra clean does not advance. Started a permanent press agitated. Will need a new timer part is nla. ; ordrng 1 3953066 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/14/2021
Customer had water line off advise to turn on is on unplug water line and blow threw it and is clear also water stop leaking wants it was turn on advice customer to monitor for now and she had 30 days cause is working as designed at the moment
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/14/2021
"Found heater element open ordering.; ordrng 1 279838 (Heater element), used 1 279838 (Mine defective) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/14/2021
"Steam resourver tank water start to come out,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Aurora, OH 44202
Brian M
Job Details: 04/14/2021
Installed leds OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Bay Village, OH 44140
Marie V
Job Details: 04/14/2021
"Cc that the unit runs but does not heat. Confirmed,check power was good. Took unit apart, found heater open. Will need to re replaced. Cust paid in full; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Euclid, OH 44132
Joe O
Job Details: 04/14/2021
"Cc: not rinsingFound error codes f8e1(long fill no fill). F0e2(over suds). Ran auto test. Ran drain and spin. Ran calibration. Customer has issue with supply valves(valve leaks,so customer turns water on before and after use). Advised to get valves replaced. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS2
Near Rocky River, OH 44116
Marie V
Job Details: 04/14/2021
"Cc that the unit flickers, tested unit. Nothing is happening, set time on UI and watched for a while to make sure but unit isnt flickering at all. Could not duplicate issue, unit is working as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Euclid, OH 44132
Joe O
Job Details: 04/14/2021
"Installed pulley, rollers, blower wheel, and tub seal. RAn test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/14/2021
"Cc: not draining, off balanceFound error code f32(long drain), found standing water in unit. Ran drain and spin. Found bearing leaking. Ran manual drain. Found no power running to drain pump. Needs control and bearing kitControl is no longer available.; ordrng 1 W10435302 (bearing) and 1 W10447140 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBL01
Near Rocky River, OH 44116
Marie V
Job Details: 04/14/2021
"Cc that the unit isnt cooling and that the unit had a sealed system work done before. Took temps freezer was on 55* and fresh food section at 58*. Check pressure on unit was on 19vacuum . Found unit leaking at the condenser factory weld. Will need new condenser. Parts and labor are cover under warranty. Will need second tech on this job, we probably have to tilt unit or put it on its side to get the job done.; ordrng 1 WPW10346420 (Condenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Eastlake, OH 44095
Joe O
Job Details: 04/14/2021
Cc: Chatter noiseFound chatter from damper motor. Needs damper; ordrng 1 WPW10196393 (damper control assy)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Corina B
Job Details: 04/14/2021
CC that the unit does not finish cycle. Ran diag f7e1 long fill no fill. Found drain hose on the ground. Raised drain hose and secured to the sink. Ran a calibration. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Painesville, OH 44077
Joe O
Job Details: 04/14/2021
Cc: left side ff door not closing on its ownAdvised customer the doors are not designed to close themselves. Advised they have to ensure the door is closed. Ff door seal ripped. Replaced door gasket. Op test ok
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Kent, OH 44240
Brian M
Job Details: 04/14/2021
Cc unit not dispensing water Found unit dispensing water normally No issue found
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Joe O
Job Details: 04/14/2021
"Cc: not dryingFound heater circuit checks good. In line breaker checks good. Needs controlControl out of stock. Office to reschedule; ordrng 1 WD21X22277 (kit main board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Berea, OH 44017
Marie V
Job Details: 04/14/2021
"Cc that the top rack is loose. Confirmed found adjuster broken will need to be replaced. Have one adjuster surplus , cust paid for a part that is not needed , will put that money towards the job. Replaced part and brought the rail for return. Op test ok; used 1 W10546503 (Adjuster) from stock"
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Perry, OH 44081
Jeff M
Job Details: 04/14/2021
The unit its not spinning it has no error codes but there is resistance when you try to spin the drum by hand. I ran a quick short cycle I can hear the relays in the control board opening and closing as its trying to send power to the stater. Nothings happening needs a new stater motor; ordrng 1 W11354541 (Stator)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/14/2021
"No answer at door or phone, tagged door; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Maple Heights, OH 44137
Corina B
Job Details: 04/14/2021
"CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the fuses, good. Replaced the gas coils. Checked the igniter 120 volts. Will need a new igniter. Office to reschedule ; ordrng 1 279311 (Igniter), used 1 279834 (Gas coils) from stock"
We serviced a
MAYTAG DRYER
Model MDE3500AYW
Near Broadview Heights, OH 44147
David R
Job Details: 04/14/2021
"Cc loud squealing noise. A lot of moving parts are worn down. Timer knob is broken. Gave estimate for all parts. All come separately. Good. With customer. Ordering out parts*** office to reschedule with customer ; ordrng 1 WP6-3700340 (Idler) and 1 WP6-3705180 (Idler arm) and 1 WP354987 (Ring e) and 2 12001541 (Roller)s and 1 WP33002535 (Belt) and 1 WP33001621 (Dial) and 1 WP22001659 (Knob) and 1 WP22001664 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Warrensville Heights, OH 44128
Corina B
Job Details: 04/14/2021
"Cc unit making noise, found oil leaking on bottom, will need gear case, motor, belt, capacitor and shifter. Office to reschedule ; ordrng 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 WPW10006384 (Drive belt) and 1 W11158830 (Capacitor) and 1 W11497303 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ravenna, OH 44266
Brian M
Job Details: 04/14/2021
Cc of no ice Found no power coming to icemaker Could not get unit into test mode UI kept kicking me out Needs control and UI ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mantua, OH 44255
Brian M
Job Details: 04/14/2021
Cc of leak Found drain pump gasket not on pump correctly Fixed pump OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Rome, OH 44085
Brian M
Job Details: 04/14/2021
Installed belt idler and pulleys OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS0
Near Columbia Station, OH 44028
David R
Job Details: 04/14/2021
"Cc leaking. Starts leaking from right corner about 1 min in. Found gasket is worn out and allowing water to leak. Also water is leaking from vent assembly and dripping down. Will need tub gasket, and vent assy. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10542314 (Gasket) and 1 WPW10428211 (Vent assembly) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Columbia Station, OH 44028
David R
Job Details: 04/14/2021
"Replaced parts. Tested. Good. Let customer know some water will be left over in housing or drawer, drain port is taller and water can sit there, can always remove and dump water. Ran diagnostics and calibration. Good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Kirtland, OH 44094
Joe O
Job Details: 04/14/2021
"Cc: oven not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this time; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Westlake, OH 44145
Marie V
Job Details: 04/14/2021
"Cc that the unit isnt spinning out the clothes properly and is not all the time. Ran diag got error code of F0E2 over suds F8E1 valvefaluire. Ran step 7 unit will not spin check ohms reading on motor windings they were all good, and drum spins freely by hand no tension on basket. When ran step 7 unit just sat there and then relay clicks and shut down. Unit will need main control; ordrng 1 W11322880 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Gabriel P
Job Details: 04/14/2021
Tub teeth are broken not grabbing from hub ordering parts needed ; ordrng 1 W10752719 (Tub) and 1 W11130362 (Shocks) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterland, OH 44026
Joe O
Job Details: 04/14/2021
Cc: not washingFound unit is receiving proper power. Checked power at sump. Sump receiving proper power. Reconnected sump. Unit started working. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2021
Shifter was replaced tested unit and working as designed. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/13/2021
"Cc unit light out Found leds out Needs led Customer to install ; ordrng 1 W11462342 (Led), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Novelty, OH 44072
Brian M
Job Details: 04/13/2021
Replaced fan harness OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Beachwood, OH 44122
Brian M
Job Details: 04/13/2021
"Cc no ice and chatter from filter head Found ice maker getting power and while testing ice maker did cycle At this time can not determine issue but issues remain will need ice maker and filter head ; ordrng 1 W11346623 (Filter head) and 1 W10884390 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/13/2021
Cc unit not washing Found sump assembly just hummingFound error for heater circuit open Needs control and sump assembly ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
We serviced a
GE REFRIGERATOR
Model ZISB48DCA
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/13/2021
Cc unit sometimes does not dispense water Water is dispensing normal at this time Suspected that the possibility of water line freezing in door at times Would need tube heater but part is NLA WR51X353
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Shaker Heights, OH 44120
Brian M
Job Details: 04/13/2021
Cc of no ice Found line in door frozen Advised on raising the temps in freezer for a little while and hopefully it will defrost
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/13/2021
CC that the food is freezing in the ff section. Ff temp 35* to 41* Fz 0 to 8*. check the thermistor at board. Thermistor good. Lowered the temp. If still freezing replace the main control.
We serviced a
MAYTAG RANGE
Model MGR7661WB1
Near Bedford Heights, OH 44146
Corina B
Job Details: 04/13/2021
"Replaced parts listed. Preheated oven to 350, op test ng. Oven started to smoke. Will need a cover, flute and shield. ; ordrng 1 WP3195097 (Cover) and 1 8053967 (Baffle) and 1 8053969 (Shield) and 1 WPW10153186 (Flute)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 04/13/2021
Customer showed pop took picFound drain motor cutting in and out during drain Needs motor ; ordrng 1 W11412291 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elyria, OH 44035
David R
Job Details: 04/13/2021
"Cc unit is not washing dishes, water not circulating. 4-3, 7-1, error codes; ordrng 1 W11085683 (Wash pump)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2021
Cc that washer was shaking to much. Verified issue and found that the hub screws were loose so we tightened the screws ran a rinse and spin and washer is working and draining as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA
Near Westlake, OH 44145
Corina B
Job Details: 04/13/2021
Replaced the led lights. Brought core back for return. Optest ok
We serviced a
N/A N/A
Model WTW5000DW1
Near Elyria, OH 44035
David R
Job Details: 04/13/2021
"Cc, unit not spinning. Out of balance error. Found stripped splines on hub. Replaced from t/s. Tested. Unit is agitating and spinning normally. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
The icemakers field needs a new icemaker customer will call once they have part; ordrng 1 W11115534 (Ice maker) and 1 Sh
We serviced a
MAYTAG DRYER
Model MEDX6STBW0
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2021
Cc that dryer was not working. Verified and found latch broken replaced and working as designed. Opt test ok.; used 1 W10569603 (Door switch) from stock
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Avon Lake, OH 44012
David R
Job Details: 04/13/2021
"Cc unit is not doing anything. When pressing start, drum not turning. Door switch checks good. Found broken belt and worn idler. Both need replaced. Ordering; ordrng 1 WE12M29 (Belt) and 1 WE12X20395 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
David R
Job Details: 04/13/2021
"Cc unit not working or cleaning, pod fell down but not dissolving. Pressed on, went to speed cycle, started, unit drained, started cycle, opened and water is spraying around and getting onto dishes. Drained cycle. Let hot water run at sink. Started a normal cycle, put pod in, unit drained, filled up and went into a normal cycle. Dispenser door opened about 25 mins into cycle, let run another, 10 mins, water got into dispenser. Found that the upper rack is missing upper spray arm. They had extra parts, upper sprayer good, not needed. Broken wheels on upper rack, gasket worn. No rinse aid, suggested using that along with heated cycles. ; ordrng 1 WD08X10063 (Gasket) and 6 WD12X10319 (Roller rack wheels)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Westlake, OH 44145
Corina B
Job Details: 04/13/2021
Replaced the handle. Optest ok. Took picture of damage to the refrigerator door when the installation of the wall oven.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
The control lock was on. Op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2021
"Installed insulation, seal, and kick plate. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
I found the harness in the rear is burned up needs a new harness terminal block and power cord. EST only
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Wickliffe, OH 44092
Joe O
Job Details: 04/13/2021
"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. Compressor had enough process. Compressor not needed. op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Willowick, OH 44095
Joe O
Job Details: 04/13/2021
"Cc: open door message, not heating, door not shutting properlyFound intermittent light and close door message. Needs interlock switches. Interlock switches out of stock, office to reschedule; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/13/2021
Installed customer supplied gaskets. Unit is sealing. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/13/2021
"Cc: freezing food on top shelf, frost build up in freezerAdvised customer all the cold air comes from freezer and anything in front of vent can and will freeze. Advised to allow room for air to travel. Found freezer door not closing correctly and causing a gap in freezer gasket. Shimmed freezer door. Op test ok; used 2 487576 () from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44055
Marie V
Job Details: 04/13/2021
"Replaced parts, nothing happened. Called whirlpool tech line spoke Chris, ask me to replaced lower harness .Brought core for return ; ordrng 1 W11183910 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 04/13/2021
Cc: not cooling Found temps in both sections at 60 degrees. Found dye coming from factory connection on ff evap. Needs ff evaporator.; ordrng 1 WPW10643261 (evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/13/2021
"Cc that the unit is not drying the dishes even after dishes been in unit overnight also that the garbage disposal is new she does not know if the plugged was removed. Ran diag found error code . 91 diverter cant find position 62 fill valve electrical problem 81 slow draining. Ran auto test no error codes. Unit is working good at this moment, also took temps 175* when test was done. Advice cust to use rinse aid to help dry dishes better. And removed plug that was on disposal. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Marie V
Job Details: 04/13/2021
"Cc that the lick assembly broke. Replaced all parts, tested unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2021
Heating element was replaced tested unit and working as designed. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2021
Cc that lights on fresh food section were out on the left hand side. Verified and and found that the right hand side also had one out so we replaced the one and all the lights started working. Also called whirlpool and spoke to Andrew to document issue. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/13/2021
Found a piece of plastic in the drain pump housing unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/13/2021
"Defrosted evap, replaced all parts, ran step 4 after replacing control. Advice cust to allow unit 24hours to reach normal temps. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Jefferson, OH 44047
Jeff M
Job Details: 04/13/2021
The icemaker is overfilling causing water to build up and overflow out of the icemaker needs a icemaker and water valve; ordrng 1 WPW10341329 (Valve) and 1 W10886939 (Ice maker)
We serviced a
GE WASHER
Model GTWN5250D0WW
Near Berea, OH 44017
Corina B
Job Details: 04/13/2021
"Cc unit leaks after the second load, removed front panel, everything is dry underneath. No water leak detected. Found stand pipe has a leak took picture. Optest ok."