Service History 607 | Freds Appliance

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Wickliffe, OH 44092

Jeff M

Job Details: 04/13/2021

Installed the new part op tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/13/2021

Cc that washer was not draining. Verified issue and found drain pump was draining as designed also found washer tilted side ways and explained they will have to level out unit. And to not fill washer all the way to the top because they will have an off balance or overload causing it to have clothes wet at end of cycle and not draining properly. Explained to customer to only fill washer 6 to 7 regular bath towels and 2 tablespoons of detergent. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brooklyn, OH 44144

Marie V

Job Details: 04/13/2021

Put missing part in. Op test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Marie V

Job Details: 04/13/2021

"Cc that the unit is over heating. Unit will not turne on thermalfuse is open, by pass and set unit on low heat while taking voltage on thermostat 170* when it opens up, unit will need thermostat and thermal fuse because isnt opening at the correct temperature. Ordering parts; ordrng 1 WP8318268 (Thermostat) and 1 WP3392519 (Thermalfuse), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Corina B

Job Details: 04/13/2021

"Cc burning smell, ran diagnostics no error codes, ran auto test"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS36IS1

Near Strongsville, OH 44149

Corina B

Job Details: 04/13/2021

Replaced the icemaker. Cycled. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Parma, OH 44129

Marie V

Job Details: 04/13/2021

Replaced doors.op test ok

We serviced a

KENMORE FREEZER

Model 253.21741105

Near Mentor, OH 44060

Jeff M

Job Details: 04/13/2021

The unit will only turn on if you press the turbo cool button. Defrost timer in the rear is not sticking the control thermostat has failed needs replaced the part is discontinued. Also the evaporator has a really good frost pattern ; ordrng 1 216715400 (Thermostat discontinued)

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KBS

Near Mentor, OH 44060

Jeff M

Job Details: 04/13/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WED6120HC1

Near Madison, OH 44057

Jeff M

Job Details: 04/13/2021

The washing machine makes a squealing noise as it ships to a higher spin speed. Needs a belt and a cam. The information that we have gotten from Whirlpool is pertaining to their brand new dryer. I told the customer to call back in to Whirlpool and make sure that we get the correct model and serial number for jobs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

"Replace door then cycle ice maker,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Garfield Heights, OH 44125

David R

Job Details: 04/13/2021

"Cc unit stopped mid cycle or didnt complete cycle. Found no fill, long fill error. Went into manual mode. Cold water barely coming in. Found cold water shut off almost all the way closed, turned to open all the way, cold water rushing out. Ran diagnostics, good. Ran calibration, good. Ran normal cycle to test out, changing over in cycles. Good. Make sure to not overload unit and use correct cycle with correct load size. Op test ok."

We serviced a

JENN-AIR RANGE

Model JJW3830DP02

Near Avon, OH 44011

David R

Job Details: 04/13/2021

"Cc the UI will sometimes not take command, chime on its own or screen will be black. UI lost contact, and stuck key errors. Ordering UI; ordrng 1 W11232121 (UI)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Madison, OH 44057

Jeff M

Job Details: 04/13/2021

"I found the terminal block fried install truck stock unit is good; used 1 279320 (BLOCK-TERM), and 1 8171385RC (3 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near Broadview Heights, OH 44147

David R

Job Details: 04/13/2021

"Cc, same complaint, clothes wet, customer said got an F8E1 error. Found cold water turned off to unit, could be impacting normal cycles. Turned on. Used drain/spin cycle for customers wet clothes, working fine. Ran a diagnostics. All components working. Water is draining and drum spinning. Ran drain/spin 2 more times. Working. Showed customer cold water was turned off. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Corina B

Job Details: 04/13/2021

"Cust showed pop, sent pic. Cc unit not working properly, ran diagnostics no error code, started a normal cycle unit works as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Strongsville, OH 44136

Corina B

Job Details: 04/13/2021

"Cc gas smell coming from unit. Ran optest and ran ok, no leaks found. Maintenance guy found silicone mat. Advice not to use mat."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Corina B

Job Details: 04/13/2021

Replaced the belt. Ran a calibration. Started a cycle. Optest ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JSD2789HES

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

"Cycle ice maker it works no leaks from ice maker part that was defective is no longer available ,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

found evap freezer frozen steam out Check bi-metal it has 56.12 ohm advice customer to monitor at the moment if it start to frost again it will need a bi-metal office order that pls if he calls back with same issue

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Avon, OH 44011

Gabriel P

Job Details: 04/13/2021

Led control board and led lights were replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX500XW2

Near North Ridgeville, OH 44039

David R

Job Details: 04/13/2021

"Cc not spinning. Found belt broken off, motor is coming apart and cam is worn down. Motor is under 120 month warranty. Ordering parts*** Office reschedule; ordrng 1 W10832724 (Motor) and 1 W10721967 (Pulley, cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Olmsted Township, OH 44138

David R

Job Details: 04/13/2021

Replaced parts. Tested. Ran test 51/52. Good. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model FEF354GSA

Near Thompson, OH 44086

Brian M

Job Details: 04/13/2021

"Cc unit not baking Found element open Needs element ; ordrng 1 316075103 (element,bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Deerfield, OH 44411

Brian M

Job Details: 04/13/2021

Cc unit not finishing cycle Found no cold water entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER

Model CGD9150GW2

Near Elyria, OH 44035

Marie V

Job Details: 04/13/2021

"Replaced UI when turne unit on it showed an error code of f70 UI not receiving communication from ccu. Called Whirlpool tech line commercial. Spoke with Jordan after programming unit, shows error code is f70 he told me to check the grey harness thats from control to UI check continuity it was good he said to replace the UI that I could have an old version programmed on it. Will reorder part. ; ordrng 1 W11446262 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Kirtland, OH 44094

Joe O

Job Details: 04/13/2021

"Installed led modules, lights still flickering, needs control and led modules.Control out of stock, office to reschedule ; ordrng 2 W10695460 (module)s and 1 W11224256 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Elyria, OH 44035

Marie V

Job Details: 04/13/2021

Cc that the unit was leaking from dispenser. Replaced dispenser that was ordered. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB30S9DBA

Near Cleveland, OH 44113

Corina B

Job Details: 04/12/2021

CC that the unit is not working. Found the control with burn marks. Will need a new control. Part is nla. ; ordrng 1 316418720 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Willoughby, OH 44094

Jeff M

Job Details: 04/12/2021

Installed the new part op tested good.

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, OH 44077

Jeff M

Job Details: 04/12/2021

The unit is not drying heating on and tested good needs a new control board; ordrng 1 WD21X22276 (Control) and 1 Sh

We serviced a

WHIRLPOOL DRYER

Model WED99HED

Near Mentor, OH 44060

Jeff M

Job Details: 04/12/2021

I could not duplicate the issue and I told the customer possibly try recording it next time but no promises

We serviced a

MAYTAG WASHER

Model SAV205DAWW

Near Cleveland, OH 44110

Jason N

Job Details: 04/12/2021

Installed idler pulley and drive belt. Ran spin and drain test. Op test good.

We serviced a

FRIGIDAIRE RANGE

Model n/a

Near Chardon, OH 44024

Dan H

Job Details: 04/12/2021

"Customer complaint that burner light will not shut off, all elements are working, light shut off when I turned elements off, light lit when elements are turned back on, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Brecksville, OH 44141

Dan H

Job Details: 04/12/2021

"Installed new ice maker and ice bin, op test good"

We serviced a

IKEA RANGE HOOD

Model IHW51UC0FS2

Near Beachwood, OH 44122

Brian M

Job Details: 04/12/2021

Had to completely tear apart vent hood to replace switch Installed switch OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Brooklyn, OH 44144

Corina B

Job Details: 04/12/2021

CC that the wheels fell off and the lower rack does not come out. Found the upper rack is bent. Will need a new rack and slide with stops.; ordrng 1 W10847875 (Rack) and 1 W11441109 (Track) and 1 W11084872 (Stop) and 1 W11084874 (Stop)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44121

Brian M

Job Details: 04/12/2021

Part delivered was damaged Removed agitator and removed sheet Checked over old agitator no issues reinstalled with new bolt OP Test Ok Dont need to reorder

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Avon, OH 44011

Marie V

Job Details: 04/12/2021

"Unit was pulled out when arrive. Cc that the unit is making a loud noise. Ran diag to find noise because nothing is happening. Ran step 3 evaporator fan motor and air baffle motor. Evaporator is cover in frost. Check ohms on defrost sensor was 26kohms. Put kill a watt meter on wall plugged in unit and ran step 3 433watts. Unit will need main control and evaporator harness. Cust will call back if they want to continue with repair ; ordrng 1 WPW10675033 (Control) and 1 W11109595 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brecksville, OH 44141

Dan H

Job Details: 04/12/2021

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance load) error code, ran manual test cycle for high speed spin, unit spins, unit is set on plywood, advised customer that unit needs to be on solid level floor, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Parma, OH 44130

Corina B

Job Details: 04/12/2021

Replaced the control and pump. Ran a calibration. Brought core back for return Optest ok.

We serviced a

GE WALL OVEN

Model JTS5000SN SS

Near Lorain, OH 44053

Gabriel P

Job Details: 04/12/2021

Cc that food was not cooking evenly. Preheated oven to 350 and temperature was accurate. Explained to customer that they can calibrate unit for more heat or less heat and to make sure to wait 10min after oven preheats to temperature desired before putting the food in the oven. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Perry, OH 44081

Jeff M

Job Details: 04/12/2021

The issue with the dispenser was already corrected before I got there unit tested good. There were two cracks at the bottom of the fridge section I took a picture. These cracks will not affect the integrity of the machine

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44105

Jason N

Job Details: 04/12/2021

"Cc unit out of balance.Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Leveled unit. Ran load test with clothing. Vibration normal. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Madison, OH 44057

Jeff M

Job Details: 04/12/2021

It appears that the heating element was on for way too long and melted part of the sump motor needs a new sump motor and main control board the control boards in stock but the motor is not I told the customer to give us a call once both parts have arrived; ordrng 1 W11341633 (Control) and 1 W10805015 (Sump)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Cleveland, OH 44105

Jason N

Job Details: 04/12/2021

"Cc unit leaking from freezer on both sides. Found evaporator drain iced over. Bottom of freezer covered in ice. Service pointer stated replace drain tube using updated p-trap drain tube. Unit over 5 yrs, full labor charged. Replaced drain tube using truck stock. Cleared ice from freezer and steamed drain pan clear. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Rocky River, OH 44116

Corina B

Job Details: 04/12/2021

"Cust showed pop, sent pic. CC that there was ice at the bottom of the freezer. Cycled the ice maker, good. Checked the drain hole clear. Advised cust there could of been something covering the drain hole blocking it. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV

Near Seven Hills, OH 44131

Jason N

Job Details: 04/12/2021

"Cc unit not dispensing water, not making ice. Customer showed pop. Tested water dispense, lot of air come out then water dispensing. Ran about a gallon of water through dispenser. Dispense test good. Ran manual ice maker test, ice maker indexed properly and fill mold with water. Unit dispense is working correctly at this time. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB7959SKZ0

Near North Royalton, OH 44133

Dan H

Job Details: 04/12/2021

"Customer complaint of error code and unit is not working, ran diagnostics found f9e1(long drain) error code, found chopper blade of drain pump broken off and jamming drain pump , installed new drain pump , op test good"

We serviced a

MAYTAG COOKTOP GAS

Model MGC7430WS00

Near Kingsville, OH 44048

Jeff M

Job Details: 04/12/2021

Then she was not the office holder it is the switches. The individual screws that hold the machine together or extremely rusted and all of them will break the repair will be too expensive to fix customer will just buy a new one. I have the part for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Strongsville, OH 44136

Dan H

Job Details: 04/12/2021

"Customer complaint that unit is not cooling properly, freezer section temperature at -2 degrees, fresh food section temperature at 39 degrees, set to coldest setting, customer says if they lower temperature setting both compartments feel warm and ice cream is soft , unit needs new thermostat ; ordrng 1 WPW10511937 (Tstat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/12/2021

The unit had frost in the freezer. It appears that the door was left open. Unit op tested good

We serviced a

GE MICROWAVE

Model PSA9120SF3SS

Near Conneaut, OH 44030

Jeff M

Job Details: 04/12/2021

Upon my arrival I found the display board was out I unplugged the display board from the main control board and plug it back in most of the functions return to the microwave the unit will operate correctly now. Customer states that the encoder knob once pressed will bring up the options this does not work anymore. The encoder knob will function if you select options on the main control board. Indicating the encoder knob is operating correctly but the main control board is not. The main control board is discontinued the microwave is technically functioning now

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44053

Gabriel P

Job Details: 04/12/2021

"Customer said on the rinse it wont stop rinsing,ran diagnostics found error code f8e1 no fill long fill check drain hose installation is good check pressure hose is good delete code ran calibration pass check underneath no oil leaking from transmission is good also blow threw pressure hose is good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Westlake, OH 44145

Corina B

Job Details: 04/12/2021

"CC that there is ice on the back wall of the ff section. Confirmed the ice on the evap. Will need main control, cover and ui.; ordrng 1 W11167902 (Cover) and 1 W11333076 (Control) and 1 W11099340 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44136

Dan H

Job Details: 04/12/2021

"Customer complaint that unit is not washing dishes, ran diagnostics found f7e1(no heat) and f4e3(wash motor failure) error codes , test cycle started, unit filled, wash motor never started, wash motor is receiving 120vac , heater is working, unit needs new sump assembly and control ; ordrng 1 W11025157 (Sump) and 1 W10906426 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Solon, OH 44139

Brian M

Job Details: 04/12/2021

Cc unit not draining Found new disposal installed Knocked out plate OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Olmsted Falls, OH 44138

Dan H

Job Details: 04/12/2021

"Installed new solenoid, control and user interface , op test no good , auger motor is just humming, auger motor is receiving 120vac , unit needs new auger motor; ordrng 1 WPW10317991 (Auger motor)"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Olmsted Township, OH 44138

Dan H

Job Details: 04/12/2021

"Customer complaint that unit will not complete a cycle, found bearings worn, found grease all over under unit and in stator motor, unit needs new bearings, stator, rotor, and rps sensor, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB3

Near Strongsville, OH 44136

Dan H

Job Details: 04/12/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem, unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Brook Park, OH 44142

Marie V

Job Details: 04/12/2021

Replaced motor fan and control board from T/S.Programmed control to 1-2. And everything started working. Op test ok. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Lorain, OH 44052

Gabriel P

Job Details: 04/12/2021

Cc that icemaker will not work. Verified and found a E2 error code ice maker lost home position did a ice maker motor test to try to get it to home position but would not find home position and tried harvest test and nothing. Will need ice maker.; ordrng 1 W11294907 (Ice maker)

We serviced a

GE REFRIGERATOR

Model GSE25HMHEHES

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/12/2021

Replaced the evap fan.advice cust to allow 24 hours so unit can reach normal temps. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Berea, OH 44017

Marie V

Job Details: 04/12/2021

"Cc that the unit isnt spinning out the clothes. Ran diag no error codes. Reboot the control , ran a drain and spin . Unit is working as designed at this time, advice cust to monitor unit. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/12/2021

Drain hose was installed tested unit by draining it and unit is draining as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/12/2021

Cc that washer not operating found f2e1 and f5e1 lid switch fault. Washer not responding. Will need latch control board and ui. Ordering parts.; ordrng 1 W11125152 (Console) and 1 W11182868 (Control) and 1 W10810403 (Latch)

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE500ESS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/12/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/12/2021

"Replace motor fan,opt test ok working as design"

We serviced a

CROSLEY DRYER

Model CGD7006GW

Near Cleveland, OH 44111

Dan H

Job Details: 04/12/2021

"Customer complaint that unit is making a noise, found big lint ball in blower wheel housing, removed, op test good"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/12/2021

Installed bottom base OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Seven Hills, OH 44131

Jason N

Job Details: 04/12/2021

"Cc unit not draining.Ran diagnostics, found codes f0e5 for offbalance and f7e1 for basket speed fault. Ran auto test, found basket and washplate spinning, unit needs basket hub. Replaced using truck stock part. Ran calibration and auto test. Op test good.; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Rootstown, OH 44272

Brian M

Job Details: 04/12/2021

"Cc of error Found error for temp sensor Could not get control to run diagnostics Needs control and temp sensor ; ordrng 1 W10833885 (sensor) and 1 W11258611 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Bay Village, OH 44140

Corina B

Job Details: 04/12/2021

CC that there is a squealing noise. Found the idler pulley seized. Replaced the pulley from t/s. Optest ok. ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Kent, OH 44240

Brian M

Job Details: 04/12/2021

Cc of noise Ran several test could not duplicate a abnormal noise at this time Ran auto test and calibration OP Test Ok Advised to watch and record if it Happens again

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Avon Lake, OH 44012

Corina B

Job Details: 04/12/2021

Door is scratched. Took pictures of scratches and blemishes. Will need a new door. Office to reschedule; ordrng 1 W11385801 (Door)

We serviced a

WHIRLPOOL DRYER

Model Gew9250pw0

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/12/2021

The unit will not turn on just the main relay clicks. I took the access panel off I checked the fuses heating element nothing was open everything was closed nothing was grounded. Main control board failed the part is discontinued; ordrng 1 8546219 (Discontinued not available)

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, OH 44109

Dan H

Job Details: 04/12/2021

"Customer complaint that oven does not heat and the lights do not shut off, confirmed, control is only send 60vac, unit needs new control; ordrng 1 W10859300 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Richmond Heights, OH 44143

Corina B

Job Details: 04/12/2021

"CC that the unit will not agitate. Ran diag F8e1 Long Fill, ran manual test for hot and cold. The hot water was turned off. Ran a calibration. Started a cycle. Optest ok."

We serviced a

KENMORE DBL WALL OVEN

Model 790.42003604

Near Westlake, OH 44145

Gabriel P

Job Details: 04/12/2021

Cc that oven will heat up to much. Ran the oven to 355 degrees and oven is at 369 call senior tech and we verified the calibration and found that the oven was set up to +25 degrees. So we explained to customer and set it back to 0 degrees oven working as designed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EBL3

Near Independence, OH 44131

Jason N

Job Details: 04/12/2021

"Cc unit not dispensing soap and leaking from underneath. Ran diagnostics test, found code 10-1 for dispenser electrical problem. Checked voltage to dispenser in test, good voltage at 118v. Solenoid not activating. Unit needs dispenser. Found unit is leaking from drain hose as it passes through the cabinet. Pinhole in drain hose. Unit needs drain hose. Replaced both using overstock truck parts. Ran diagnostics test in entirety, dispenser opened and no leaks found. Op test good. ; used 1 W10861000 (Dispenser), and 1 8269144A (Drain hose) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/12/2021

"Cc that unit is not washing. Ran a normal cycle and a test cycle with a cup in each corner of the top rack and found the cups werent even with water. Will need pump assembly replaced. Customer said they will think about it and give us a call if they decide to fix unit.; ordrng 1 W11087376 (Sump and pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Chagrin Falls, OH 44023

Jason N

Job Details: 04/12/2021

"Unit is cold, temps reading 36 in ff section and -3 in freezer section. Installed inverter board. Reset system, compressor came back on. Let run for a few minutes, unit is cooling. Advised customer to monitor."

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Rootstown, OH 44272

Brian M

Job Details: 04/12/2021

"Recovered refrigerant Installed compressor evap and die drier Ran 28 inch vac waited 15 min no change Recharged with 3.5 oz r134a Frost pattern showed on evap Advised to let cool for 48 hours ; used 1 WPW10143759 (DRIER), and 1 TJAF1200 (Tube ext) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 04/12/2021

Cc that refrigerator is not leveled. Tried leveling the feet for customer but he was trying to get the door dead even which we could not because of the leveling on the floor and the doors do not have a adjustment screw they only go by the leveling feet. Refrigerator is working as designed. Opt test ok.

We serviced a

N/A N/A

Model MDBD880AWQ

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/12/2021

"Installed upper discharge housing and seal kit. Ran wash test, good spray pressure from both spray arms. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 04/12/2021

"Cc freezer door not sealing, frost in freezer Customer stated he has cleaned out frost in freezer, thinks maybe gasket not sealing. Checked door gasket, gasket is making a good seal to cabinet. Found door close a little stiff, slides may or may not allow door to close tightly. Cleared frost from freezer. Lubricated slides using food grade silicone. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW1

Near Chardon, OH 44024

Brian M

Job Details: 04/12/2021

Cc of no heat Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock

We serviced a

GE WASHER

Model GFWN1100L2WW

Near Rock Creek, OH 44084

Joe O

Job Details: 04/09/2021

"Cc: loud during spinRan test cycle. Found inner basket hitting outer tub. Needs inner and outer tub assemblys, and inners basketCustomer does not want to repair at this time ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10142 (washing machine bask) and 1 WH45X10101 (washer drum front wi), used 2 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/09/2021

"Took POP. Cc that the bottom oven is not getting to temp . Ran diag no error codes. Preheated oven to 350* it stayed at 349* took temps was at 344, 324*. Recalibrate the oven to 5* higher and tested unit, got to 350* after preheated. explain cust how to do it in case that they like cooking with a higher temp. unit is working as designed at this moment. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Andover, OH 44003

Brian M

Job Details: 04/09/2021

Cc unit not heating Found power supply to be damaged Replaced using truck stock OP TEST OK Found the power supply at wall is bad was smoking unplugged dryer and turned off breaker advised not to use until power 240v is fixed by electrician ; used 1 PT500L (3 PRONG DRYER CORD) from stock

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Euclid, OH 44117

Jason N

Job Details: 04/09/2021

"Cc, display not working.Replaced control board, unit still unresponsive, found not neutral coming from wall outlet.Advised customer to contact electrician for house wiring."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Concord Township, OH 44077

Dan H

Job Details: 04/09/2021

"Customer complaint that right front burner is not low enough and oven temperature is too low, adjusted burner, started bake for 350 degrees, temperature after preheat at 354 degrees, op test good"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Cleveland, OH 44143

Jason N

Job Details: 04/09/2021

"Replaced baking element, operation test pass."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Solon, OH 44139

Jason N

Job Details: 04/09/2021

Replaced defrost evaporator harness. Defrosted evaporator. Op test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Moreland Hills, OH 44022

Jason N

Job Details: 04/09/2021

"Could not install door due to damage. Reordering door, customer to call office when door arrives to schedule. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/09/2021

Removed every piece off lid door Installed new door and all parts OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5600SQ0

Near Euclid, OH 44132

Joe O

Job Details: 04/09/2021

Installed timer. Op test no good. Found gas coil failed. Replaced gas coil. Ran test cycle. Op test ok; used 1 279834 (COIL) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Willoughby Hills, OH 44094

Joe O

Job Details: 04/09/2021

Installed control and ui p. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS4

Near Mayfield, OH 44143

Joe O

Job Details: 04/09/2021

"Cc: arcing and flamesFound burn marks on inside of microwave. Tested unit with cup of water. No arcing or flames. Unit is heating. Tested multiple times. Spoke with BJ, Stated when the cover gets burned it can cause an arcing. Could not duplicate issue. Needs cover; ordrng 1 W11197783 (covr-inlet)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB01

Near Cleveland, OH 44108

Joe O

Job Details: 04/09/2021

Installed water valve and fill tube. Op test ok

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