Service History 607

We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/15/2018
Found hot light on, burners cold, reset connections on elements, light off, op test ok; Job Cmpltd,
We serviced a
WFG540H0EW1 Whirlpool
Model Range
Near Cleveland, OH 44128
Corey L.
Job Details: 06/15/2018
Installed new rf burner assembly, op test good;
We serviced a
WGD6200SW2 Whirlpool
Model Dryer
Near Gates Mills, OH 44040
Brian M
Job Details: 06/15/2018
Cc that unit will not tumble Found front of dryer pulled away from drum , drum was caught on something, tightened screws, free spun drum Ran test cycle OP TEST OK
We serviced a
GFSS6KEXCSS GE
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 15 degrees, good frost pattern on freezer section evaporator, freezer section evaporator fan is not running, compressor and condenser fan are running, display lights are flashing and reporting wrong temperatures, unit needs new control, customer does not want repair at this time ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Found wash motor not running has power. Also sump is leaking. Needs sump asy replaced. ; ordrng 1 WPW10455268 (SUMP), schdld next appmnt for 7/2 MON !,
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/15/2018
Found fr burner intermittent. Adjusted cap. Light better. Advised on power burners and air to fuel mixture and to turn the knob slowly for more consistent ignition. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS7
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Found duck bill failed. Removed and installed drain tube kit. Cleared ice and line. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
Chad P.
Job Details: 06/15/2018
Replaced handles. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBBL0
Near North Royalton, OH 44133
Chad P.
Job Details: 06/15/2018
Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBBL0
Near North Royalton, OH 44133
Chad P.
Job Details: 06/15/2018
Installed stops and DIVERTER ran normal wash. Op test ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/15/2018
Suspension checks good. Drive system checks good. Ran service mode and calibrations. Found fr foot slightly out of level. Corrected. Op test ok. ; Job Cmpltd,
We serviced a
MDB8959SFZ4 Maytag
Model Dishwasher
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/15/2018
Found door not closing all the way on the dishwasher. Installed right and left rails. Set down mitigation mat. Dishwasher is now operating properly.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brooklyn, OH 44144
Chad P.
Job Details: 06/15/2018
Found lid lock failed. Replaced latch assy. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
GE WALL OVEN
Model ZDP486NDPSS
Near Bay Village, OH 44140
Brian B
Job Details: 06/15/2018
Unit is a 48 in slide in range. Neither Oven is working and both displays dead. Pulled unit out. 240v on terminal block. No power to display and controls. Found lower relay board under right oven is burned. Will give est , but customer Does not want us to repair. She will call GE. Paid sc.; , Job Cmpltd, saved tckt
We serviced a
KENMORE WASHER
Model 110.5072011
Near Avon Lake, OH 44012
Brian B
Job Details: 06/15/2018
CC that machine makes loud noises when running. Ran a drain and spin. No bearing noise. Ran diag, no codes. Ran auto test, all sounds are normal for this machine. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED7500VW2
Near Avon Lake, OH 44012
Brian B
Job Details: 06/15/2018
Replaced thermal cutoffs. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Westlake, OH 44145
Brian B
Job Details: 06/15/2018
Replaced pre ID’d drain pump. Ran test cycle. Op test ok. Placed water mat. Sent pic.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Westlake, OH 44145
Brian B
Job Details: 06/15/2018
Found LR and RF burner heads not sparking. Had to break burner screw heads off to remove. Will need 2 burner heads, 2 orifice holders, and 6 screws. Customer paid dep. office to order parts.; ordrng 2 74007735 (burner asy 5502)s and 2 74009553 (holder-orf 2803)s and 6 WP400021-1 (SCREW 6.31)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/20 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Willoughby Hills, OH 44092
Brian B
Job Details: 06/15/2018
Replaced ice maker. Cycled and filled. Op test ok.; Job Cmpltd,
We serviced a
NTW4516FW1 Amana
Model Washer
Near Chesterland, OH 44026
Brian M
Job Details: 06/15/2018
Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now
We serviced a
KDTE104ESS1 Whirlpool
Model Dishwasher
Near Munson Township, OH 44026
Corina B
Job Details: 06/15/2018
Replaced the pump and motor. Optest ok
We serviced a
NAV5800AWW Amana
Model Washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/15/2018
Transmission is leaking and part is not available
We serviced a
MVWC555DW0 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 06/15/2018
Customer complaint washer making noise during fill, started normal cycle, unit filled with warm water, all sounds were normal, ran diagnostics no codes found, started manual test cycle for water valves, valves operating normally, found some change between wash plate and basket, cleared coins, ran calibration cycle for good measure ; Job Cmpltd,
We serviced a
DGHF2360PF2A Frigidaire
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 06/15/2018
Customer complaint of frost build up in freezer section, door gaskets are in in good condition and sealing against cabinet, unable to duplicate the problem, unit is operating as designed
We serviced a
WDP370PAHB0 Whirlpool
Model Dishwasher
Near Cleveland, OH 44109
Corey L.
Job Details: 06/15/2018
Customer complaint dishwasher will not start a cycle when start is selected in a few seconds it starts blinking, found door was not closing easily and required a bit of force, adjusted lock mechanism and it shuts easily now; Job Cmpltd
We serviced a
WTW4616FW1 Whirlpool
Model Washer
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/15/2018
New control, op test good ; Job Cmpltd
We serviced a
REX5634KQ1 Roper
Model Dryer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/15/2018
Customer complaint of dryer squeaking, started timed dry high heat, let run 20 min, pulley sounds a little loud, quoted to oil bearings and rollers, also to replace old style rubber slide tensioner arm; ordrng 1 WP691366 (pulley-idr),
We serviced a
NTW4516FW2 Amana
Model Washer
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/15/2018
CC that the unit will not start. Unit will not turn on. Drain pump is humming and will not turn off. Will need a new control and drain pump. Called SM to order part. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL )
We serviced a
MAV8551AWW Maytag
Model Washer
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/15/2018
Cc that unit over fills and hot water does not work Ran test cycle found unit to fill past the recommended fill level setting Needs pressure switch replaced Found fill valve getting power but hot water does not enter Needs fill valve replaced Timer does not always shut off when knob is pulled water continues to enter after knob is pulled but stops when power is pulled Needs timer replaced ; ordrng 1 22004200 (pressure s) and 1 WP22004333 (water valv) and 1 WP22004380 (timer)
We serviced a
KRFF300ESS00 Kitchenaid
Model Refrigerator
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/15/2018
Customer complaint that right fresh food section door gasket is torn, confirmed, ordering door gasket; ordrng 1 WPW10460580 (gasket-fip)
We serviced a
WTW7040DW0 Whirlpool
Model Washer
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/15/2018
Washer was not powering on. Found error for lost communication and for lost power. Washer is covered under service pointer W11042572 for a white residue kit. Office to order white residue kit.; ordrng 1 W11111456 (WHITE RESIDUE KIT)
We serviced a
GB2FHDXWS04 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/15/2018
CC that the unit is not keeping temp. And the freezer is full of frost. The top shelf is close to the top of the cabinet. Advised cust to lower the shelf to have a gallon of milk fit on the shelf. Replaced the main control. Used control from t/s. Brought core back for return. Optest ok. No water hooked up to the unit. ; used 1 WPW10503278
We serviced a
WTW5000DW0 Whirlpool
Model Washer
Near Cleveland, OH 44135
Corey L.
Job Details: 06/15/2018
Customer complaint washer makes a weird noise changing cycles, ran diagnostics no codes found, found change under wash plate, cleared change, started quick wash unit sensed and filled, canceled, started drain and spin cycle, unit drain and spun, no abnormal sounds heard, unable to duplicate the problem;
We serviced a
WRT541SZDW00 Whirlpool
Model Refrigerator
Near Independence, OH 44131
Dan H
Job Details: 06/15/2018
Customer complaint of frost build up freezer section, found fresh food section door not sealing at bottom left corner, found freezer section door gasket not sealing due to seal hitting hinge when closed, adjusted fresh food section door gasket, raised freezer section door with door shim, op test good
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/15/2018
Replaced ice maker, op test good; Job Cmpltd
We serviced a
ATB1935HRW Amana
Model Refrigerator
Near Cleveland, OH 44105
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not cooling, cooling was turned off when tech arrived, turned cooling on, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair
We serviced a
WOD51ES4EB00 Whirlpool
Model Range
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/15/2018
Found open fix thermostat. Office to order thermostat.; ordrng 1 W11034459 (thrmst-fix)
We serviced a
FFB02411NS0A Frigidaire
Model Dishwasher
Near Wickliffe, OH 44092
Brian M
Job Details: 06/15/2018
Cc that unit does not drain Found pump humming not draining AlSo restriction In drain tube Needs drain pump replaced Customer does not want to repair at this time
We serviced a
MRT118FFFH01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Dan H
Job Details: 06/15/2018
ecovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, op test no good, found restriction in cap tube, called whirlpool techline spoke with tibor, unit is unrepairable
We serviced a
FGHD2465NF2A Frigidaire
Model Dishwasher
Near Euclid, OH 44123
Brian M
Job Details: 06/15/2018
Cc that unit stops washing and shows random wash times Customer has had the unit moved forward and repositioned into spot no longer sitting way under cabinet Could not get unit to go into test mode Ran test cycle during quick wash found unit to be stuck at 67 min on wash time watched for 10 min no change in time Needs control replaced ; ordrng 1 154886103 (board),
Near Cleveland, OH 44106
Corey L.
Job Details: 06/15/2018
We serviced a
WGD8000DW3 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/15/2018
CC that the clothes are coming out wet at end of cycle. Checked outside vent, no airflow. Advised customer to have the vent cleaned out. Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok
We serviced a
AGR5330BAS3 Amana
Model Cooktop
Near Euclid, OH 44123
Brian M
Job Details: 06/15/2018
Cc showed popCc that clicking continues after burner lights Found unit to be working as normal, customer was not turning knob all the way past the ignite
We serviced a
KSGB900ESS2 Kitchenaid
Model Range
Near Willowick, OH 44095
Brian M
Job Details: 06/15/2018
Cc that unit lost power Found unit on and working Ran Diagnostics found error for stuck key Ran test bake up to 400 OP TEST OK
We serviced a
UDT555SAFP Whirlpool
Model Dishwasher
Near Cleveland, OH 44124
Corina B
Job Details: 06/15/2018
CC that the lt side of the dw is leaking. When opening the door is not at a 90* will need a new inner door and hinges.
We serviced a
KICU500XBL Kitchenaid
Model Cooktop
Near Mayfield Heights, OH 44124
Corina B
Job Details: 06/15/2018
CC that the glass top is cracked. Found a crack on the right hand of the cooktop. Will need a new glass cooktop. Called SM to order part. ; ordrng 1 WPW10328516 (cooktop)
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/15/2018
Found frost build up on evap Turned on forced defrost found heater turning on Installed another jazz board OP TEST OK ; used 1 WPW10503278
We serviced a
JMW2427WS02 Whirlpool
Model Wall Oven
Near Lakewood, OH 44107
Corey L.
Job Details: 06/15/2018
We serviced a
JVM3670BF06 GE
Model Microwave
Near Painesville Township, OH 44077
Corina B
Job Details: 06/15/2018
CC that the unit does not heat and the lights are burned out. Turned the unit on and the magnetron. And the lights are burned out.
We serviced a
TAWB600JQ0 Estate
Model Washer
Near North Madison, OH 44057
Dan H
Job Details: 06/15/2018
Customer complaint that unit is not draining, found unit not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg 4630)
We serviced a
WTW7800XW3 Whirlpool
Model Washer
Near Cleveland, OH 44107
Dan H
Job Details: 06/15/2018
Installed new bearing and hub, op test good, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MMV4206FZ Maytag
Model Micro Oven
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 06/15/2018
Found microwave not operating, replaced door switches. Now operating properly.; Job Cmpltd,
We serviced a
106.51133210 Kenmore
Model Refrigerator
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 06/15/2018
Compressor is not starting. Pulling around 3 amps. Compressor was very hot on arrival. No open windings. Compressor not starting with start device, needs compressor replaced. Customer has decided to not repair the refrigerator at this time
We serviced a
NED4655EW1 Amana
Model Dryer
Near Cleveland, OH 44111
Corey L.
Job Details: 06/14/2018
Customer complaint of a noise while operating, found tension pulley wore out, replaced with ts pulley, oiled rollers and pulley, op test good; used 1 691366 ([Alt for WP691366])
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44111
Chad P.
Job Details: 06/14/2018
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Concord Township, OH 44077
Jeff M
Job Details: 06/14/2018
Installed new part unit op tested good. The lower blower is making the noises ; ordrng 1 W10861504 (LOWER BLOWER), schdld next appmnt for Wed
We serviced a
WRS325SDHW00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Brian B
Job Details: 06/14/2018
Machine still not defrosting. Called whirl Techline, 7722108558. Tech sheet on ser matters is not correct. Ohmed out evap thermister from main board , connector p8, 22k ohms, approx 0 deg. This seems correct. Brain is in user interface. Will need to order new user interface, main board and thermister to make sure machine is repaired on next visit. ; ordrng 1 W11174836 (MAIN BOARD) and 1 W11214887 (UI) and 1 WPW10383615 (THERMISTER)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Lakewood, OH 44107
Chad P.
Job Details: 06/14/2018
Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH), schdld next
We serviced a
MVWB835DW0 Maytag
Model Washer
Near Lakewood, OH 44107
Chad P.
Job Details: 06/14/2018
Found lid will not lock. Latch just keeps ticking non stop and unit giving f5e4 error code. Needs latch assy replaced. Cust asked to be placed on the cancelation list. ; ordrng 1 W10810403 (LATCH)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near MENTOR ON THE, OH 44060
Gail V.
Job Details: 06/14/2018
The sound that the unit is making are all normal unit op tested good ; Job Cmpltd
We serviced a
NED4655EW1 Whirlpool
Model Dryer
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/14/2018
Customer complaint dryer not heating, confirmed, unit is only getting 120v, advised customer to call an electrician to look at the outlet, customer also has foil style vent, these are fire hazards and should be replaced with a semi solid or solid rigid metal vent; Job Cmpltd,
We serviced a
IK8FXNGFDM00 Ikea
Model Refrigerator
Near Cleveland, OH 44113
Dan H
Job Details: 06/14/2018
Customer complaint that unit does nothing, freezer section temperature at 64 degrees, fresh food section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, compressor amp draw at 0.4amps, no frost pattern on evaporator, tapped system,found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
MGDB765FW0 Whirlpool
Model Dryer
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/14/2018
Dryer not starting. Replaced cut off. All tested ok
We serviced a
KGCT365T Kitchenaid
Model Cooktop
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/14/2018
Cc that unit clicks when one burner is on Found unit siliconed in place could not remove topFound that if you slightly pull up on the knobs the clicking stops Needs switches replaced Customer does not want repair
We serviced a
KDTE404DSS0 Kitchenaid
Model Dishwasher
Near Beachwood, OH 44122
Brian M
Job Details: 06/14/2018
Installed control and ui no good Called whirlpool Techline Had me ohm out fan motor was getting less than 31k ohms and to run a test cycle with it unplugged (worked )Fan was shorting out control Sr 7722231302Needs fan replaced ; ordrng 1 WPW10469574 (vent),
We serviced a
WMH31017FW0 Whirlpool
Model Microwave
Near Bay Village, OH 44140
Chad P.
Job Details: 06/14/2018
Installed motor and coupling. Poppping noise is reduced but still not gone. Ordered turn ring. Cust will install.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/14/2018
Replaced control panel. Op test good ; , Job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22KVSS00
Near Novelty, OH 44072
Gail V.
Job Details: 06/14/2018
Found eval drain frozen, cleared, put into forced defrost, fan and conp off, heater on, good, poss that paint chips from evap cover clogging drain, cleaned off loose paint, op test ok; Job Cmpltd,
We serviced a
MHWZ600TW01 Maytag
Model Washer
Near Bainbridge, OH 44023
Corina B
Job Details: 06/14/2018
CC that the unit does not spin or dispense bleach. Ran diag f20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED, f24 WATER TEMPERATURE SENSOR ERROR. Found the cold water is not coming into the unit. Will need a new water valve. ; ordrng 1 WP8540751 (valve 6768),
We serviced a
WEE730H0DS0 WHIRLPOOL
Model COOK TOP
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/14/2018
Needs user interface.
We serviced a
JFX2897DRM02 JENN-AIR
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/14/2018
Customer complaint that fresh food section door is damaged and doors are unlevel, found r side fresh food section door damaged and hinge is bent, unit needs new door and hinge; ordrng 1 LW10550669 (dor-fip ss) and 1 W11240748 (HINGE RH)
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/14/2018
Washer is working as designed: Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 06/14/2018
replaced control. Programmed. Op test ok. ; used 1 WPW10503278
We serviced a
ET20PKXDW00 Whirlpool
Model Refrigerator
Near Gates Mills, OH 44040
Brian M
Job Details: 06/14/2018
Cc that water on floor Found drain full of iceCleared drain with steamer and installed heat probe from truck stock OP TEST OK
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Cleveland, OH 44121
Brian M
Job Details: 06/14/2018
Found error for lid lock Installed new lid lock OP TEST OK
We serviced a
KEMS308SSS05 Whirlpool
Model Microwave
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/14/2018
Customer complaint microwave is not heating, confirmed jrs light cup only flickered every 3 seconds, convect works, steam cook works, crisping feature element good, unit needs magnetron and inverter board; ordrng 1 W10217711 (inverter 06) and 1 W11098747 (magnetron 33)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/14/2018
The sound that the unit is making are all normal unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM
Near Eastlake, OH 44095
Jeff M
Job Details: 06/14/2018
The unit was freezing things I adjuster the temp control. Unit tested good ; Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 06/14/2018
Customer complaint that unit is over freezing, unit still unplugged when tech arrived, plugged unit in, ran test 4, good frost pattern formed on fresh food section and freezer section evaporators, fans are running, compressor and condenser fan are running, found freezer section door not properly mounted causing door to not seal, corrected, op test good ; Job Cmpltd
We serviced a
MZD2766GEB WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 06/14/2018
Installed rework kit. Op test ok. Placed green tag on model and serial to show rework has been performed. ; Job Cmpltd,
We serviced a
MVWB865GW MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/14/2018
Ran diagnostics f0e5 code off balance load,test hot and cold manually,ran drain and spin cycle,ran calibration all functions running properly ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model CFCP1NIZASS
Near Solon, OH 44139
Robert A.
Job Details: 06/14/2018
Installed damper ,job compltd
We serviced a
MAV5758EWW WHIRLPOOL
Model WASHER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/14/2018
Found transmission not engaging correctly. Set down mitigation mat. Office to order transmission assembly.; ordrng 1 35-6615 (ht trans s)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Willowick, OH 44095
Jeff M
Job Details: 06/14/2018
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/14/2018
, CC that the unit is not spinning and making a noise. Started a rinse and spin. The basket and the agitator did not lock in place. Looked underneath found the cam has dropped. And the hub is worn. Will need a new hub, cam, shifter and gearcase. Cust does not want to repair ;
We serviced a
WRF767SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/14/2018
Leveled unit. Found condensation on ice door. Door is sealing. Adjusted temps. Advised to monitor and that when the weather cools the moister should fully go away. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Robert A.
Job Details: 06/14/2018
Recovered refrigerant, replaced comp, drier and evap, pulled 28”vac w/pump, watched, charged 3.7oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WFG505M0BB2 Whirlpool
Model Range
Near Cleveland, OH 44110
Brian M
Job Details: 06/14/2018
Cc that glass on stove is popped forward Found lower 2 brackets installed backwards Repositioned glass brackets OP TEST OK
We serviced a
WFCT500VW2 WASHER/DRYER STACK
Model WHIRLPOOL
Near Lorain, OH 44055
Brian B
Job Details: 06/14/2018
CC that machine does not work on all cycles. Ran diag test cycle. All functions normal. Ran multiple cycles. All cycles are working. Op test ok
We serviced a
KBLA20EMSS Whirlpool
Model Refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 06/14/2018
Customer complaint unit not cooling, temps were room temp, found power cord chewed, quoted to fix or order, soldered severed wire together and used a heat shrink tube protector then taped, plugged in, unit started cooling, waited 25 min, good frost pattern, op test good;
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 06/14/2018
The units clutch is slipping. I took the clutch apart I can’t see signs of damage. The unit needs a new splutch ; ordrng 1 W10721967 (cam), schdld next appmnt for 6/20 WED !,
We serviced a
WRS325FDAM01 Whirlpool
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 06/14/2018
Cc that unit leaks water from ice maker Ran ice maker called for water every time without an issue Adjusted water set screw to cut back on water fill ; Job Cmpltd
We serviced a
WEG730HDSO Whirlpool
Model Range
Near Richmond Heights, OH 44143
Brian M
Job Details: 06/14/2018
Installed control Ran diagnostics test Ran test bake up to 400 degrees OP TEST OK
We serviced a
LGHB2867PFHA Frigidaire
Model Refrigerator
Near Independence, OH 44131
Corina B
Job Details: 06/14/2018
CC that the unit is leaking water from the dispenser. Water dispenser is not leaking water. Found warm air getting into the icemaker causing the ice to melt and leak. Will need a new seal around the icemaker. Called SM to order part. ; ordrng 1 5303918784 (air handler housin),
We serviced a
WTW7340XW2 Whirlpool
Model Washer
Near Independence, OH 44131
Corina B
Job Details: 06/14/2018
CC that the unit is leaking from underneath. Found the dispenser is leaking. Will need a new dispenser. Cust does not want to repair
We serviced a
KUDS30IXWH7 KITCHENAID
Model DISHWASHER
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 06/14/2018
Installed adjuster kit in dishwasher. Set down mitigation mat. Dishwasher operating properly.; Job Cmpltd
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 06/14/2018
Customer complaint that unit is not starting, found idler pulley seized and drum not turning, motor is working, belt is worn out now, unit needs new idler pulley and belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 8547174 (idler & pulley assy) and 1 WP8547168 (belt)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Mentor, OH 44060
Arthur V
Job Details: 06/14/2018
Cust complaint unit not powering up. After turning off breaker and letting it sit for overnight customers flipped breaker back on and after about 10 min the clock appears. Called techline talked to Andy file number 7722228159. Order both appliance manager boards and console assy Do not move up customer rescheduled ; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (CONSOLE ) and 1 W11179310 (AMB), schdld next appmnt for 6/22 FRI !,
Near Mentor, OH 44060
Arthur V
Job Details: 06/14/2018
KITCHENAID WALL OVEN KODE500ESS02
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 06/14/2018
Installed new lid lock, op test good ; Job Cmpltd