We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Waite Hill, OH 44094
Corina B
Job Details: 12/22/2017
CC that the unit is dead. Checked outlet, good. Ran diag f5e2 Lid Lock Will Not Lock Or Lid Lock Failure. Checked the j6 connector, good. Checked j6-7 and j18-3 5vdc. Checked the lid switch, found mold on the lid switch. Will need a main control and lid switch. Called GS to order parts. ; ordrng 1 W10810403 (latch) and 1 W11024149 (CONTROL), schdld next appmnt for 1/2 TUE
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Fairport Harbor, OH 44077
Corina B
Job Details: 12/22/2017
CC that the water is coming in wrong and there is a hammering noise when the water is turned off. My fault I switched the hoses. Ran a manual test cold and hot are coming out correctly. Ran a cold wash cold water is coming out. Advised cust the hammering noise is normal from the water valve turning the water off. Optest ok; Job Cmpltd
We serviced a
PLEB30S9DCA FRIGIDAIRE
Model WALL OVEN
Near Perry Township, OH 44081
Dan H
Job Details: 12/22/2017
Customer complaint that unit is not working and customer would like door pulled apart to clean glass, found burn marks on relay on control, unit needs new control, customer does not want repair at this time
We serviced a
FGFL79FCC FRIGIDAIRE
Model RANGE
Near Perry Township, OH 44081
Dan H
Job Details: 12/22/2017
Customer complaint that door is not closing properly and would like door pulled apart to clean glass, door hinges do not appear to be bent down, door is at 90 degrees perpendicular to oven face, started bake for 350 degrees, not heat escaping for top of seal, unit is operating as designed, pulled oven door apart for customer to clean
We serviced a
KERA205PSS0 WHIRLPOOL
Model RANGE
Near Concord Township, OH 44077
Dan H
Job Details: 12/22/2017
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 12/21/2017
CC that the fz door is hard to pull out. Relived the fz door. Optest ok.
We serviced a
MER5765RAS MAYTAG
Model RANGE
Near Mentor, OH 44060
Dan H
Job Details: 12/21/2017
Customer complaint that storage drawer gets hot, started bake for 350 degrees, Oven door gasket is sealing, no damage to cabinet, oven heated up to 350 degrees, unable to duplicate the problem, unit is operating as designed, customer still has concerns; Job Cmpltd
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details: 12/21/2017
Found new basket has stripped. When unit spins even with nothing in it is shakes. Found drive shaft on gear case stripped. Needs GEARCASE replaced along with new basket. Advised Cust they will need to call and get auth for parts. Office to not order or schedule for install until auth is given. ; ordrng 1 W10752719 (basket) and 1 W11035751 (GEARCASE),
We serviced a
JJW3430DB01 jennaire
Model wall oven
Near Parma, OH 44134
Chad P.
Job Details: 12/21/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KSBS25INBL00 kitchenaid
Model refrigerator
Near Concord Township, OH 44077
Jeff M
Job Details: 12/21/2017
The units tossing ice in and around ice bin I tried to shim the rear of the buckets farther forward with a piece of Styrofoam. I explain to the customer I do not know if this will work but I am completely out of ideas.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/21/2017
Replaced the water valve. Cycled the Im. Optest ok. ; Job Cmpltd
We serviced a
MVWB750YW0 maytag
Model washer
Near Concord Township, OH 44060
Jeff M
Job Details: 12/21/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDB00 whirlpool
Model refrigerator
Near Jefferson, OH 44047
Jeff M
Job Details: 12/21/2017
We serviced a
MVWC425BW1 maytag
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details: 12/21/2017
The gearcase has lost all the oil c pic the unit needs multiple parts; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (SHIFTER) and 1 W11035747 (GEARCASE ) and 1 W11158831 (CAP) and 1 WPW10006384 (BELT),
We serviced a
MBF2258XEW3 maytag
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/21/2017
Replaced valve, cycled IM, filled fine, op test ok.; Job Cmpltd
We serviced a
WTW5000DW1 whirlpool
Model washer
Near North Olmsted, OH 44070
Paul H.
Job Details: 12/21/2017
Looked at washer and dryer, both have an odd pitting-like discoloration on consoles, called Techline, spoke with Dave, Techline states that he recommends replacement, SR# 7720863989, stated would not be covered as it is cosmetic, leaving ticket open, customer will discuss with customer care;
We serviced a
GSC308PJS05 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Dan H
Job Details: 12/21/2017
Customer complaint of door error code, confirmed, switches test good, unit needs new main control board, part is no longer available ; ordrng 1 8301989 (control assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Robert A.
Job Details: 12/21/2017
Cc water just trickles out of disp, removed filter, put in bypass, good water flow, needs filter; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DB00
Near Novelty, OH 44072
Macaulay G.
Job Details: 12/21/2017
Complaint is that the unit is displaying F2E1 Stuck/shorted key. Verified the complaint and found the key at fault to be the lower oven button. Tried to reset unit and the error came right back. Unit needs the UI; ordrng 1 W10887858 (panl-cntrl), schdld next appmnt for 1/2 TUE 8
We serviced a
WHIRLPOOL RANGE ELE
Model WFE770H0FZ0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/21/2017
Replaced glass cooktop.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS6
Near Parma, OH 44130
Macaulay G.
Job Details: 12/21/2017
Replaced light housing and bulb. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Fairview Park, OH 44126
Gail V.
Job Details: 12/21/2017
Display and keypad not functioning. Tested for voltage at control. Only getting 80-86 vac. Found neutral wire was not wire butted tightly and was falling off. Made connections properly. Ran dishwasher to confirm repair. Tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/21/2017
Explained to customer how to properly load clothes to help prevent clothes from being tangled. Also leveled washer and calibrated. Tests ok.; Job Cmpltd,
We serviced a
WOD51EC7AS04 whirlpool
Model range
Near Elyria, OH 44035
Paul H.
Job Details: 12/21/2017
Replaced inner glass, vacuumed all glass up, opened and closed door a few times, op test ok.; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near North Olmsted, OH 44070
Brian B
Job Details: 12/21/2017
Found crack in water line that feeds water for icemaker. Replaced line with 1/4 inch line.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Parma, OH 44129
Macaulay G.
Job Details: 12/21/2017
Replaced sump assembly. Tested ok. No leaks.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Cleveland, OH 44113
Brian B
Job Details: 12/21/2017
Ran multiple spin cycles no noise that stands out, Found a broken baffle , needs replaced, customer wants replace it himself. Paid sc.; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Cleveland, OH 44109
Brian B
Job Details: 12/21/2017
Took apart freezer side to check over evaporator, no frost was found Bad compressor or sealed system leak. Customer Does not want to fix at this time;, Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Valley View, OH 44125
Brian B
Job Details: 12/21/2017
, Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Valley View, OH 44125
Brian B
Job Details: 12/21/2017
, Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,
We serviced a
KEBS278DSS10 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/21/2017
CC that the lower oven door does not stay shut and the light does not work. Found the bottom oven door need new hinges. Removed the control panel, to check the transform 43ohms secondary winding have less than 1 ohm. Found the ribbon cable to the control is splitting apart. Will need new hinges, control panel and light bulbs. Called GS to order parts. The control panel is no long available.
We serviced a
MAYTAG WASHER
Model MFW9800TK0
Near Cleveland, OH 44120
Brian B
Job Details: 12/21/2017
Cleaned out pump trap replaced missing screws on upper door assembly. OP test ok ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Atwater, OH 44201
Robert A.
Job Details: 12/21/2017
, Unit setting in garage, floor very cold, Checked temps, ff38, frz 7, ran diagnostics, all tested good, fans and comp running, little heat comming off high side, stopped cond fan, let highside get hot, temp off evap-6, turned cond fan back on, after 10 min, temp off evap 8deg, unit will not work correctly under 50 deg, or over 80 deg, unit. Needs to be in a conditioned area, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/21/2017
Found f2e2, ui not lighting up, but will beep, reset connections, ng, needs ui and cbOfr2500001762; ordrng 1 W10815487 (UI) and 1 W10854231 (CB), schdld next appmnt for 12/29 FRI !,
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/21/2017
Installed control/panel, ran diagnostics, no codes, ran cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/21/2017
Ran diagnostics, no codes, ran diagnostic cycle, good, reset conne tions on control, op test okNote use 2-3 tablespoons of soap max; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Bedford, OH 44146
Robert A.
Job Details: 12/21/2017
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 12/21/2017
Found door switches warn, inside of door damaged/ melted, needs door; ordrng 1 W10860356 (DOOR), schdld next appmnt for 12/29 FRI !,
We serviced a
WHIRLPOOL RANGE
Model GGE390LXS00
Near Pepper Pike, OH 44124
Tim G.
Job Details: 12/21/2017
Complaint that the units upper oven door is falling off after moving unit by handle. Found the right hinge to have come out of place. Reset hinge, op test good. ; , Job Cmpltd, O-emld
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/21/2017
nit had stored cooling fan error. Installed fan, op test good. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/21/2017
Installed new timer op test good. ; Job Cmpltd,
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Chad P.
Job Details: 12/21/2017
Removed dime from under agitator. Op test ok. ; Job Cmpltd
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Maple Heights, OH 44137
Gail V.
Job Details: 12/21/2017
Complaint that the unit starts filling then stops. Checked unit and found stored errors F8E3 overflow condition and F0E2 over suds condition. Cleared errors and tested a normal cycle. Unit began to fill and agitate properly as it should. Watched unit and found working at normal op. Advised the customer that both errors go hand in hand with one another. Instructed the customer to use no more than 2tbls of detergent to prevent errors. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Tech did find standing water in the area of the unit and checked unit over to find no leaks. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model GFG461LVS1
Near Maple Heights, OH 44137
Gail V.
Job Details: 12/21/2017
Complaint that after cleaning the oven insulation started to appear from in between the liner and the cavity. Removed same, op test good. Customer also having consistency issues with the burners on the cooktop. Found the cooktop covered in grease and the burner caps covered in a soap film causing the issue. The customer also has the entire area of the unit lined with foil and was advised that the grease could ignite on the foil and cause a fire in the kitchen. Cleaned caps and tested, op test good. ; , Job Cmpltd,
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Reminderville, OH 44202
Tim G.
Job Details: 12/21/2017
Complaint that the unit squeaks intermittently when washing and spinning. Customer had tech listen to a recording and it’s determined to be coming from the rear tub seal. Checked the bellow for rubbing marks and found none. Tested the unit in a high speed spin to check the bearing and found to be ok. Tech found a short in the UI ( lights on dim that shouldn’t be on), the unit needs the UI and the Tech recommends that the rear half of the tub be replaced that includes the tub seal (rubbing could compromise the seal and cause leak).; ordrng 1 WH08X10054 (tub seal) and 1 WH12X10544 (user interface board) and 1 WH45X22914 (rear tub asm), schdld next appmnt for 1/3 WED ! [***], saved tckt [SdLink\301764a.png],
We serviced a
MVWC200XW2 maytag
Model washer
Near Amherst, OH 44001
Paul H.
Job Details: 12/21/2017
Replaced actuator, ran calibration and test cycle, tested fine; Job Cmpltd
We serviced a
WMH31017AS4 whirlpool
Model microwave
Near Lorain, OH 44053
Paul H.
Job Details: 12/21/2017
Replaced interlocks, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd,
We serviced a
WOC54EC7AS04 whirlpool
Model wall oven
Near Lorain, OH 44053
Paul H.
Job Details: 12/21/2017
Display and main control are both labeled “Maxwell” on Marcone, we received the wrong Maxwell board, ordering correct board; ordrng 1 W11035599 (OVEN CONTROL)
We serviced a
KRMF706ESS00 kitchenaid
Model refrigerator
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 12/21/2017
Leaking from ice dispenser on door, verified ice as customer has removed ice and turned off and stopped leaking, verified IM errors, none, checked IM fan, good, IM thermistor checks good, spoke with GS, called Techline, spoke with Mark, SR# 7720858003, IM fan is culprit, need authorization from Whirlpool, do not order until authorized, did not want to sign anything; ordrng 1 W10846539 (fan)
We serviced a
WFE540H0ES whirlpool
Model range
Near Edgewood, OH 44004
Jeff M
Job Details: 12/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
665.13593K600 kenmore
Model dishwasher
Near Geneva, OH 44041
Jeff M
Job Details: 12/21/2017
The unit has a lot of damage to the motor from the water. Explain to the customer there’s a very good possibility motor it will not last too long after I fix the machine with the seal kit. I highly recommend for her not to fix the machine but to just buy a new one customer would like reimbursed parts and labor I have the seal kit to send back; Job Cmpltd,
We serviced a
WFW9050XWOO whirlpool
Model washer
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/21/2017
The unit have no issue I ran a rinse and spin with four large bath towels unit tested good;
We serviced a
GSL25JFTABS ge
Model refrigerator
Near Geneva, OH 44041
Jeff M
Job Details: 12/21/2017
The unit is not defrosting properly I found that the heating element was open unit needs a new heating defrost element; ordrng 1 WR51X10055 (heater,defrost),
We serviced a
WDF540PADW0 whirlpool
Model dishwasher
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/21/2017
The unit is draining vary slowly. The drain hose is clogged somewhere. The unit needs new hoses; ordrng 1 3385556 (hose-drain) and 1 WPW10545278 (DRAIN HOSE),
We serviced a
JES9800CA01 jennaire
Model range
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/21/2017
Installed light. Op test ok. ; Job Cmpltd,
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Dan H
Job Details: 12/21/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
ED2FHEXSQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/21/2017
Replaced the thermostat. Optest ok; Job Cmpltd
We serviced a
WCG97US6DS00 whirlpool
Model cook top
Near Independence, OH 44131
Chad P.
Job Details: 12/21/2017
Found burner caps for center and front right reversed. Corrected burner caps. Op test ok. ; Job Cmpltd,
We serviced a
JGC8536ADS whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 12/21/2017
Found the two large burners and center burner have cracks in the ignitor and spark not jumping correctly. Needs burners replaced. Two small are operating correctly. Cust will be thinking on the repair. Office to not order parts unless contacted.
We serviced a
KRFC704FSS00 kitchenaid
Model refrigerator
Near Solon, OH 44139
Chad P.
Job Details: 12/21/2017
Removed old bucket defrosted chute. Installed new bucket. Advised on 1-2 days for basket to fill. Op test ok. ; Job Cmpltd,
We serviced a
AFI2538AES3 amana
Model refrigerator
Near Moreland Hills, OH 44022
Chad P.
Job Details: 12/21/2017
Found no lights on in unit and no display. Unit is either power saving mode or possibly sabbath. Reset unit to factory defaults. All operations resumed to normal. Unit is cooling. Op test ok.
We serviced a
ED5KVEXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 12/21/2017
Installed new water filter housing, op test good ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
C that the dw is leaking on the left side. Ran a normal load, no leaks. Removed door and checked the insulation, dry. The unit is level. Door gaskets are good. Door is closing properly. No service pointers. Found the tub is dented in the back left hand corner. Will need a new tub. Called GS to order part.; ordrng 1 WPW10681507 (tub-dishwr), schdld next appmnt for 12/29 FRI
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 12/21/2017
Installed new control, op test no good, ordering rotor, motor, and clutch; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch), schdld next appmnt for 12/29 FRI
We serviced a
MER5775RAB WHIRLPOOL
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/21/2017
Installed new element, op test no good, found control not sending power to element now, unit needs new control ; ordrng 1 WP74009223 (cntrl-elec), schdld next appmnt for 12/29 FRI
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the dishes are not drying. Advised cust to use jet dry and to run the hot water in the sink before starting the dw. Ran a diag no codes. Ran a calibration. Optest ok; Job Cmpltd
We serviced a
110.26952690 KENMORE
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that there is a loud noise when it's in a spin. Ran a drain and spin. Will need a gear case, clutch and drive tube. Cust does not want to repair
We serviced a
WFW95HEDC0 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Dan H
Job Details: 12/21/2017
Installed new door lock, op test good ; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that there is a vibrating noise. Removed the cover and adjusted the compressor. Noise stopped. Optest ok. ; Job Cmpltd
We serviced a
WTW4816FW1 whirlpool
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/21/2017
The unit is lvl correctly the suspension tested good. Customer is washing 1 or 2 thing at a time. I try to explain to the customer to few of items will cause balancing issues unit tested good; Job Cmpltd
We serviced a
MRT311FFFZ00 maytag
Model refrigerator
Near Plymouth Township, OH 44004
Jeff M
Job Details: 12/21/2017
The unit has the doors flip and the freezer door on the right side hangs lower about a 16th of an inch unfortunately the hinge does not have enough play to allow me to adjust the door to a perfect height. Other than that the unit is functioning correctly in all aspects; Job Cmpltd
We serviced a
KBFS25EWWH7 KITCHENAID
Model REFRIGERATOR
Near Eastlake, OH 44095
Dan H
Job Details: 12/21/2017
Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped the system, found at 40psi, compressor is seized, unit needs new compressor ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 12/28 THU
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the unit will not finish a cycle. Found drain hose not elevated and laying on the floor and does not have an air gap. Advised cust to raise the drain hose 36" and to have an air gap in the drain line. Raised the drain hose and ran a normal load and a drain and spin with 6 bath towels. Optest ok. ; Job Cmpltd
We serviced a
GFSS6KKYESS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
CC that the deli drawer is frozen. Ff 37 fz 5. Called RA and asked if there is a metal drain pan, that's the problem. It's a metal drain pan that is rusting. Will need a new drain. Called GS to order part. ; ordrng 1 WR13X10878 (plate-drain ref 7162), schdld next appmnt for 12/28 THU
We serviced a
106.56244400 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2017
Replaced the filter housing. Optest ng. Cust has a saddle valve and a plastic waterline. Advised cust to replace the saddle valve with an inline valve and change the plastic waterline with a copper or braided flex line. Optest ok. ; Job Cmpltd
We serviced a
WMH53520CS4 WHIRLPOOL
Model MICRO OVEN
Near Perry Township, OH 44081
Corina B
Job Details: 12/21/2017
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Brecksville, OH 44141
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not keeping ice cream and not producing ice. Checked and found the Fz temp at 16degs and the ff at 38degs. Found the compressor working hard (running at a higher speed). Checked test 56 and found a E5 and found good valve op on test 4. Customer had the fz EVAP replaced last year. Found what appeared to be an oily residue in the EVAP area of the fz EVAP. Unit will need the fz EVAP and compressor. Per the entitlement the compressor, EVAP and labor are all covered till 2018; ordrng 1 W10276644 (compressor) and 1 WPW10608485 (evaporator), schdld next appmnt for 12/28 THU 8-11 [***],
We serviced a
GE WALL OVEN ELE
Model JKP36G004BG
Near Avon Lake, OH 44012
Gail V.
Job Details: 12/20/2017
Bake element was not the part needed. Needed broil element. Office to order.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Avon, OH 44011
Macaulay G.
Job Details: 12/20/2017
The only part I could find was support bracket w10544179. Other parts were not found. Office to reschedule.;
We serviced a
WHIRLPOOL RANGE
Model WMH53520CS5
Near Westlake, OH 44145
Brian B
Job Details: 12/20/2017
Unit is a microwave oven. Information supplied is for the range. Will change mod & ser information to reflect microwave. Sent pic of pop. Found intermittent interlock switches. Replaced from surplus stock. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Solon, OH 44139
Robert A.
Job Details: 12/20/2017
Installed drain hose, ran recal, ran rinse and spin, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
We serviced a
WEG730H0DS0 whirlpool
Model range
Near Jefferson, OH 44047
Jeff M
Job Details: 12/20/2017
Installed new part unit op tested good. I swapped out the touch panel interface with the old one and the unit continue to work properly I have the new touch panel interface for returns so customer can get reimbursed for that one part; Job Cmpltd,
We serviced a
WRF555SDFZ02 WHIRLPOOL
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Corina B
Job Details: 12/20/2017
CC that the im is not working. Pulled the bin out and it's completely filled. Ice maker is working as designed. Changed water filter with bypass plug. Advised cust to turn im off when the bin is full. Optest ok. ; Job Cmpltd
We serviced a
WSF26C3EXB01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/20/2017
Replaced fz door. Im filled. Optest ok; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 12/20/2017
Installed new door gasket, op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 12/20/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, op test no good,compressor never started, applied 120vac to compressor, compressor did not start, ordering new compressor ; ordrng 1 W10507884 (compressor), schdld next appmnt for 12/28 THU
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
Robert A.
Job Details: 12/20/2017
, Recovered refrigerant installed comp kit, pulled 28”vac w/pump, watched, no change, charged 4.65 oz r134a, unit cooling, op test ok; used 1 TJAF1200 (CHARGE TUBE), 1 W10895713 (8.5/8 COUPLER), and 1 W10895750 (7/5COUPLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWM2
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/20/2017
Complaint that the door is not latching to start. Checked the unit and found the latch in the open position. Tech tried to latch and latch wouldn’t budge. Unit needs latch ; ordrng 1 WPW10404412 (latch-door 34.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/28 THU !,
We serviced a
MAYTAG RANGE
Model WFE361LVS0
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not heating. Checked unit and found not heating. Pulled unit and found 23ohms across the element and 240vac to the element. Reset control and plugged all connections back on and unit now heating. Let unit get to temp, op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Cleveland, OH 44102
Tim G.
Job Details: 12/20/2017
Customers complaint is that the unit is not ed a high heat timed dry and found the unit to heat. Let unit cycle to see if issue could be duplicated. Unit continued to cycle and heat. Not able to duplicate the complaint at this time. ; Job Cmpltd,
We serviced a
KERC607HBS6 kitchenaid
Model range
Near Amherst, OH 44001
Paul H.
Job Details: 12/20/2017
Hidden bake element is open, needs replaced; ordrng 1 WP9752294 (elmnt-bake)
We serviced a
GTWN2800D1WW ge
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details: 12/20/2017
The units tub nut was loose I tightened the nut unit op tested good ; Job Cmpltd,
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Cleveland, OH 44111
Chad P.
Job Details: 12/20/2017
Found drain pan frozen over and formed an ice blockage in the air intake and return. Cleared out drain line and air intake and return. Installed heater extension. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WMH31017FW whirlpool
Model microwave
Near Lakewood, OH 44107
Chad P.
Job Details: 12/20/2017
Cust not home. Called. Rescheduled
We serviced a
WMH32519FS0 whirlpool
Model micro oven
Near Fairview Park, OH 44126
Chad P.
Job Details: 12/20/2017
Installed interlocks. Op test ok. ; Job Cmpltd,
We serviced a
MGR5750ADA maytag
Model range
Near Windsor, OH 44099
Jeff M
Job Details: 12/20/2017
The ignitor was open I replaced it with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock
We serviced a
WED9600TW1 whirlpool
Model dryer
Near Lorain, OH 44053
Paul H.
Job Details: 12/20/2017
Squealing, rollers need replaced as does idler, cheaper to get kit which provides belt as well; ordrng 1 4392067
We serviced a
KEMC308KSS04 kitchenaid
Model microwave
Near Amherst, OH 44001
Paul H.
Job Details: 12/20/2017
Spring on microwave door has broken, needs hinges and springs,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, OH 44011
Macaulay G.
Job Details: 12/20/2017
Replaced both end caps and front panel.; Job Cmpltd,
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/20/2017
CC that the im is not working. Cycled im and it stop midway threw the cycle. Will need a new ice maker used off of t/s. Optest ok; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd