We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Streetsboro, Ohio 44241
Brian M
Job Details: 04/25/2023
"Cc unit not unlocking Found debris in pump Cleaned out pump Ran test cycle OP Test Ok Customer also complained about leak from rear Found service bulletin recommend to replace stator Gave quote on this job; ordrng 1 W11354542 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AB02
Near Avon Lake, Ohio 44012
Marie V
Job Details: 04/25/2023
"Cc that panel is not working, confirmed, getting proper voltage, found fuse open. From t/s, tested unit. Op test ok; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44120
Jason N
Job Details: 04/25/2023
"Cc unit not filling with water Found both hot and cold supply valve on wall closed. Turned both valves on and started cycle, unit sensed, filled with water and advanced to wash. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Angel
Job Details: 04/25/2023
Cc that unit is not running through cycles. Confirmed unit just keeps draining. Had to take off dryer because its stacked on top of washer so we can replace control board. Replaced control board tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, Ohio 44095
Joe O
Job Details: 04/25/2023
Installed filter head. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, Ohio 44121
Jason N
Job Details: 04/25/2023
"Cc unit not coolingFound both sections at room temperature, compressor is running. Hooked up gauges to check system pressure, low side reading 0psi, high side reading 48 psi. Shut down unit and recorded equalization pressure, system equalized at 5 psi. Called WP techline, Adrian, inefficient compressor operation, replace compressor.; ordrng 1 W11592010 (Compressor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aurora, Ohio 44202
Brian M
Job Details: 04/25/2023
Cc of leak front left corner about 2 teaspoons worth Ran 20 min wash cycle could not duplicate Took off front panel and inspected no trace of water Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, Ohio 44011
Marie V
Job Details: 04/25/2023
"Cc of unit making a noise when motor starts. Confirmed, when removed unit to replace motor found that unit has a dent on the side and its been leaking from there. Unit will need new tub as well. Office will contact once they have eta on the tub.; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, Ohio 44060
Dan
Job Details: 04/25/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, barely any cold water entering unit , good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Cleveland, Ohio 44113
Angel
Job Details: 04/25/2023
"Cc that they were worried about the display because it had a H20 symbol displaying. Verified and the symbol is for the filter to be replaced, customer had a new one so I replaced it for her and showed her how to reset it for next time opt test good."
We serviced a
JENN-AIR RANGE
Model JER8885QAB
Near Solon, Ohio 44139
Brian M
Job Details: 04/25/2023
"Cc unit goes to done when baking Found when using regular bake it goes right to done Ran convect bake and temp sensor is functioning Needs control, control Gave quote for sensor .. but Control is NLA 74009166; ordrng 1 12001656 (sensor,ovn), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Joe O
Job Details: 04/25/2023
Installed sump assembly. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 04/25/2023
"Cc unit shelves not level in unitCustomer states all the shelves in the ff section are not leveled properly. Ran level across all shelves and found only a slight deviation from center level. Advised customer there is no adjustments that can be made within unit. Called wp techline to document, Chris, check unit level, if unit is level and shelves are not unlevel enough to cause a functional issue, then this is cosmetic and no adjusts or parts to be replaced. Customer can call KA consumer line. Unit is level, doors are level. Advised customer to call KA consumer"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Highland Heights, Ohio 44143
Jason N
Job Details: 04/25/2023
"Cc unit powered off in mid cycleChecked voltage into main control, good at 123v, but no status LED on ACU. Checked for shorted drain pump, drain pump checks good at 19.8ohms. Unit will need main control replaced. Customer declined repair. Estimate only.; ordrng 1 W11419171 (Cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Sheffield Lake, Ohio 44054
Marie V
Job Details: 04/25/2023
"Cc that unit is not cooling. Confirmed, found freezer evaporator full of frost, tested control defrost , not good, . Sensor on range. Ordering parts needed. ; ordrng 1 W11545823 (Harness wire) and 1 W11449482 (Control) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Panel)"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, Ohio 44060
Dan
Job Details: 04/25/2023
"Installed new motor, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Strongsville, Ohio 44136
David R
Job Details: 04/25/2023
"Cc unit not draining. Found check valve missing on hose, advised to replace both hoses and drain pump. ; ordrng 1 WPW10545278 (Hose) and 1 WPW10348269 (Drain pump) and 1 8269144A (Hose)"
We serviced a
FRIGIDAIRE WASHER
Model ATFB6000ES
Near Perry, Ohio 44081
Dan
Job Details: 04/25/2023
"Customer complaint that unit is not spinning, ran drain and spin cycle, door locks, unit spins, bearings are worn, unit needs new front and rear tub, and basket, basket is no longer available , unit cannot be repaired ; ordrng 1 134362000 (Front tub) and 1 134360910 (Drum) and 1 134507120 (R tub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Solon, Ohio 44139
Brian M
Job Details: 04/25/2023
Installed damper and gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Lorain, Ohio 44053
Marie V
Job Details: 04/25/2023
"Cc that the unit was freezing food. Confirmed, he said that the temp was set to all lights when it was installed. Replaced control, thermistor and damper. Set to recommended temps. Advice 24 hours to adjust temp. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near North Royalton, Ohio 44133
David R
Job Details: 04/25/2023
" Cc loud humming while running. Loud humming coming from mag. Ordering mag, cap, and transformer just incase affected as well. ; ordrng 1 W11540983 (Transformer) and 1 W10574736 (Cap) and 1 W11541670 (Mag)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Euclid, Ohio 44123
Corina H
Job Details: 04/25/2023
"CC that there is no light and is leaking from behind. Confirmed. Found the door switch is broken. The wires are to short to install a new switch. Tried pulling the wires down the connections broke off. The wire that has no connection will not move, not enough wire to install a new door switch. Called t/l Nate. Unit is non repairable. Cust will need to reach out to rent a center since its outside of the 1 year warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Painesville, Ohio 44077
Jason N
Job Details: 04/24/2023
Cc unit lights not working and door gasket is tearingReplaced freezer LED module using customer supplied part per s code S191AQ. Illumination restored to unit. Replaced RH door gasket using customer supplied part. Ensured good seal to cabinet. Op test good.
We serviced a
GE REFRIGERATOR
Model CFE28TSHLSS
Near Mentor, Ohio 44060
Corina H
Job Details: 04/24/2023
"CC that the freezer is not cooling. Confirmed. Ff 41* ff 25*. Found a wire blocking the evaporator fan from spinning. The fan does start back up. Advised Cust to monitor the freezer temp for the next 24-48 hrs. If still not cooling will need a new fan. Opt test ok. ; ordrng 1 WR60X36825 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, Ohio 44024
Brian M
Job Details: 04/24/2023
Cc dishes still dirty Found sump running but not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Amherst, Ohio 44001
Marie V
Job Details: 04/24/2023
"Cc that unit is not running, ran diag found error code 4-3 Motor not running. Confirmed on diag, unit getting proper voltage. Will need new motor; ordrng 1 W11025157 (Motor)"
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Mentor, Ohio 44060
Jason N
Job Details: 04/24/2023
"Cc unit offbalance and leaking water. Customer stated when running heavier loads, unit doesnt balance sometimes and water leaks out the back vent. Ran spin and drain test with load of wet towels. Unit balanced properly, no issues found. Checked vent deflector. Found deflector missing which will cause water to spray from rear vent. Ordering deflector. Customer stated he can install deflector ; ordrng 1 W11409996 (VENTCOUPLI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Lorain, Ohio 44053
Marie V
Job Details: 04/24/2023
"Cc that unit is not cooling in fresh food section. Freezer is ok. Confirmed, found freezer fan not running, getting 120v. Will need new fan. ; ordrng 1 WPW10464673 (Fan)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Euclid, Ohio 44123
Jason N
Job Details: 04/24/2023
"Cc unit making a slight squeak noise when running unit. Ran dryer test with no load for several minutes, no abnormal sounds heard. Ran dryer test with clothing load for approx. 10 minutes. Heard a faint squeak for several seconds, but nothing out of the ordinary at this point. Advised customer to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, Ohio 44119
Jason N
Job Details: 04/24/2023
Cc unit not making iceFound ice maker bail locked in the up(off) position. Dropped bail arm and let ice maker cycle. Ice maker harvested ice and filled mold with water. No issues found with ice maker.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lorain, Ohio 44053
Marie V
Job Details: 04/24/2023
"Cc that the unit is not spinning the clothes out and or draining. Ran diag, no error codes. Ran auto test pass, tilted unit, all components are good, replaced latch, ran calibration, and asked for some towels. Set to rinse and spin, working as designed, no issues at this point. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB1
Near Lorain, Ohio 44052
Marie V
Job Details: 04/24/2023
Cc that the rear burners does not works. Also unit shows on control panel F5e1 door latch not operating. Unit will need control ; ordrng 1 W11594224 (Control)
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, Ohio 44145
Marie V
Job Details: 04/24/2023
"Cc that , found top spray arm broken and bottom is clogged up, showed cust, bottom arm is discontinued cust wants to order top arm ; ordrng 1 WD22X10081 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Cleveland, Ohio 44124
Jason N
Job Details: 04/24/2023
"Recovered refrigerant. Ran test 4 to home 3way valve. Installed ff evaporator, compressor and uv dye drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.50oz. Of r134a. Low side stable at 11psi. Advised customer to allow several hours, up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bay Village, Ohio 44140
Marie V
Job Details: 04/24/2023
"Cc that the unit was leaking from left side of door, he replaced top spray arm, but now is leaking from right hand side, close to end of cycle. Stared unit, a lot of suds stared going inside, also leaking, found bottom spray arm is clogged, showed cust, also use only 1 to 2 tablespoons of detergent. Or one pod. Op test okCust will buy bottom arm and install himself ; ordrng 1 W10837249 (Bottom spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, Ohio 44011
Marie V
Job Details: 04/24/2023
Cc that both fresh food section seals are broken. Compressor. Replaced both seals and use steamer to get ride os wrinkles. Pp test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near North Olmsted, Ohio 44070
Marie V
Job Details: 04/24/2023
"Cc that the ice maker is not working and unit is not cooling. Confirmed, took temps fresh food section was at 55* and 25* in freezer. Took evaporator cover off and found no frost but a big block of ice. Unit has a leak of refrigerant, will need UV filter drier to find leak. Also ice maker stopped working a long time ago before unit stopped cooling. Ice maker getting power but not cycling. Will need new ice maker. Cust will call back if she wants to continue. ; ordrng 1 WPW10507886 (Compressor) and 1 W10882923 (Ice maker), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.569366
Near Oberlin, Ohio 44074
Gabriel P
Job Details: 04/24/2023
Replace filter housing opt test ok
We serviced a
KENMORE DRYER
Model 417.94802301
Near Jefferson, Ohio 44047
Dan
Job Details: 04/24/2023
"Found element broken and shorting to loose heat shield, unit also needs heating element , bearing was installed, second tech not needed fro return visit; ordrng 1 131475320 (Element)"
We serviced a
KITCHENAID RANGE
Model KERH507YBL1
Near Highland Heights, Ohio 44143
Corina H
Job Details: 04/24/2023
"CC that the oven is not heating. Confirmed. The bake element is not turning. Homed out the bake element, open. Will need a new bake element. ; ordrng 1 WP9750213 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Bay Village, Ohio 44140
Angel
Job Details: 04/24/2023
"Cc that unit is grinding when running. Confirmed started unit up and it starts grinding when it heats up, took apart unit and found idler pulley not spinning correctly and also found blower wheel cracked causing the grinding. Replaced blower wheel from surplus, rollers, idler pulley and belt lubed everything up properly tested unit again opt test good.; used 1 4392067 (DRYER REPAIR KIT), and 1 WP697772 (Blower wheel) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near East Cleveland, Ohio 44112
Corina H
Job Details: 04/24/2023
CC that the unit is not heating. Confirmed. Checked the power at the terminal block l1-n 120 volts l2 -n 0 volts. L1-l2 120 volts. Will need an electrician.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 04/24/2023
Replaced the gaskets. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near North Ridgeville, Ohio 44039
David R
Job Details: 04/24/2023
"Replaced ice maker, dual valve and fascia heater. In test mode put test 7 to step 2. Icemaker ram til home position. Also called for water on test 45, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Fairview Park, Ohio 44126
David R
Job Details: 04/24/2023
"Cc unit stuck on Spin, mentioned that they power to house goes out every couple of months. Mentioned that power could of went off and caused unit to get stuck mid cycle. Plugged unit in, Flashing on Final Spin, held cancel button for 5-10 secs. Went into diagnostics test mode. No error codes. Ran test cycle, all components working. Ran a factory calibration cycle. Running a cycle with towels in, working correctly. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model A610
Near Ashtabula, Ohio 44004
Dan
Job Details: 04/24/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking from injector hose; ordrng 1 WP216201 (Injector) and 1 WP213013 (Hose) and 1 WP213015 (Nozzle) and 1 WP22213057 (Sleeve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near North Royalton, Ohio 44133
David R
Job Details: 04/24/2023
Cc unit making too much ice. Found FZ icemaker bail arm knocked out of place. Corrected. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Avon Lake, Ohio 44012
Angel
Job Details: 04/24/2023
"Cc washer arm came out. Confirmed cc, washer arm was melted, took quick pic. Changed washer arm with new part."
We serviced a
SAMSUNG DRYER
Model DV400EWHDWR/AA
Near Brecksville, Ohio 44141
David R
Job Details: 04/24/2023
Replaced Dryer Repair kit. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, Ohio 44085
Dan
Job Details: 04/24/2023
"Installed new control and fresh food section evaporator fan/harness, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, Ohio 44077
Dan
Job Details: 04/24/2023
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2415QWC
Near Beachwood, Ohio 44122
Corina H
Job Details: 04/24/2023
"CC that the unit is all over the place in temperature. Checked the flame good. The igniter lights in 45 seconds. Heated oven at 350* temperature staying at 350*. then heated at 500* staying at 500*. Cust states it fluctuates longer when running for longer times. Advised Cust to monitor and if still fluctuates will need a control and sensor; ordrng 1 316455456 (Control) and 1 316220728 (Overlay) and 1 5304504897 (Oven sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PSB48YSKBSS
Near Painesville, Ohio 44077
Dan
Job Details: 04/24/2023
"Installed new led module, op test no good , unit also needs new power supply board, customer will contact office to reschedule ; ordrng 1 WR23X10622 (Led power board)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, Ohio 44060
Dan
Job Details: 04/24/2023
"Installed new suspension and tub ring, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, Ohio 44077
Dan
Job Details: 04/24/2023
"Customer complaint of thumping noise, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Painesville, Ohio 44077
Dan
Job Details: 04/24/2023
"Installed new sump assembly, op test good"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV174KFB
Near Brecksville, Ohio 44141
David R
Job Details: 04/24/2023
"Cc unit clock changes by itself and stops showing display all together as well ; ordrng 1 5304481625 (Control) and 2 5304493153 (Switch)s and 1 5304467695 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, Ohio 44134
Corina H
Job Details: 04/24/2023
Replaced the damper. Tested. No noise. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 04/24/2023
Replaced top adjuster kit and added stoppers. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Strongsville, Ohio 44136
Manny
Job Details: 04/24/2023
"Replaced parts ordered, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 04/24/2023
Replaced fan and ui Verified function using test 4 OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Geneva, Ohio 44041
Joe O
Job Details: 04/24/2023
Cc: lfFound error codes f8e1(long fill) f7e9(locked rotor) f6e2(communication error). Found basket spins freely. No issues with communicating between ui and control. Found cold water not getting water through valve. Replaced water valve. Ran auto test and calibration. Op test ok
We serviced a
GE REFRIGERATOR
Model CFCP1NIZCSS
Near Strongsville, Ohio 44149
Gabriel P
Job Details: 04/24/2023
Replace fan opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, Ohio 44072
Joe O
Job Details: 04/24/2023
"Cc: shutting off, error f2e1Found error code f2e1(stuck key), f6e9(lower oven communication error) f6e6(upper oven lost communication). Found harness is connected and has continuity. Needs upper and lower controls and uiUi out of stock. Office to reschedule; ordrng 1 W11086141 (console) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Independence, Ohio 44131
Manny
Job Details: 04/24/2023
"Cc display goes off, verify and display is working but when its supposed to dimm it goes completely off, replace display with pre id, watch the unit from 9:29 to 9:40 and display good. Opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Kent, Ohio 44240
Brian M
Job Details: 04/24/2023
Cc frost in freezer Freezer gasket not sealing Adjusted gasket OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 04/24/2023
Cc: low ice productionFound small cubes in bin. Disconnected water supply to unit. Found no water coming in. Need plumber
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 04/24/2023
Installed control and ui. Ran auto test. Op test okCustomer has strong gas odor in basement. Advised customer they Need plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, Ohio 44105
Manny
Job Details: 04/24/2023
"Cc unit full of ice in the fz, verified and found drain tube frozen over. Steamed and good drain, opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, Ohio 44105
Manny
Job Details: 04/24/2023
"Replaced control and valve, ran bake test opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Mantua, Ohio 44255
Brian M
Job Details: 04/24/2023
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 4 normal frost pattern OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Solon, Ohio 44139
Joe O
Job Details: 04/24/2023
Installed seal. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, Ohio 44102
Manny
Job Details: 04/24/2023
"Cc unit not cooling in the Ff, verified and evap fan not running, removed evap cover and fan is seized, unit needs evap fan, ; ordrng 1 WP2315539 (motor-evap) and 1 W11562214 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Columbia Station, Ohio 44028
Gabriel P
Job Details: 04/24/2023
Steam all ice and replace parts opt test ok
We serviced a
JENN-AIR RANGE
Model JGRP430WP00
Near Cleveland, Ohio 44109
Manny
Job Details: 04/24/2023
"Cc unit keeps clicking, and that the bake and broiler are not starting and when they do the temp starts at 170F degrees, verify and when FR burner is turned on out will stay clicking, customer states it happened after their son try cleaning the unit, took apart and FR micro switch is damaged, only stops clicking if turned to low, set unit to bake and started on the first click, let it get to 350 and switch to broil broiler comes on, switch to bake and comes on, unit needs FR valve with switch, oven electrode and burner, can hear the cooling fan rattling informed customer that there is a change that the unit needs the cooling fan since its rattling and the oven sensor since temps are starting from 170 degrees, customer will not proceed with the repair at this time.; ordrng 1 WPW10326645 (valve-brnr) and 1 W11643161 (Bake burner) and 1 W11448312 (Electrode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Newbury, Ohio 44065
Jason N
Job Details: 04/24/2023
Cc unit lid cracked on the cornerReplaced lid using customer supplied pre Id part. Lid op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, Ohio 44147
David R
Job Details: 04/24/2023
Customer needs Right FF door seal as well. Ordering and replacing all at same time. ; ordrng 1 W10830274 (Seal FF)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, Ohio 44070
Angel
Job Details: 04/24/2023
Replaced control board and fascia heater made sure that control board was sending voltage and it was had 120vac when I turned on heater on test 19 opt test good.
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV1175JZ00
Near Strongsville, Ohio 44136
Angel
Job Details: 04/24/2023
Replaced ACU tested unit opt test hood no more error code.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, Ohio 44022
Joe O
Job Details: 04/24/2023
Cc: leaking from doorFound tub gasket warped. Replaced gasket. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Warrensville Heights, Ohio 44128
Joe O
Job Details: 04/24/2023
Cc: error f8e4Found unit displaying f8e4(float switch open) error. Found sudsy water in float pan. Advised of detergent usage. Ran test cycle. No leaks found. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near North Royalton, Ohio 44133
David R
Job Details: 04/24/2023
"Replaced strike and latch. Tested. All components working, good. Op Test Ok"
We serviced a
KENMORE WASHER
Model 110.9156621
Near Strongsville, Ohio 44149
Angel
Job Details: 04/24/2023
"Changed agitator and motor coupler, tested, opt test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, Ohio 44129
Angel
Job Details: 04/24/2023
"Cc that pump motor sometimes works sometimes doesnt and the landlord stated he would shake the dish washer and it would start working than stop. Ran diagnostics and unit had a FE3 for motor faulty/ loose connections. Checked all wiring underneath unit and looked good, so took off front panel looked at control board and when pushing the connectors in for wash pump it seated properly like if it was loose. So I explained to customer to make sure that the connector was the problem to monitor it for now if issue happens again they will need wash pump replaced."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Euclid, Ohio 44121
Jason N
Job Details: 04/24/2023
"Cc unit offbalance when in final spinRan diagnostics, no code stored. Checked tub suspension, checked good. Checked under unit, found oil leaking from gearcse, drive belt is saturated with oil. Unit will need gearcase and drive belt replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rome, Ohio 44085
Jason N
Job Details: 04/24/2023
"Cc unit making a knocking soundRan dryer test, found support roller is worn. Replaced using customer supplied pre Id repair kit. Reran test cycle, no abnormal sound heard. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Perry, Ohio 44081
Dan
Job Details: 04/24/2023
"Installed new drain hose, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Mantua, Ohio 44255
Brian M
Job Details: 04/24/2023
Installed deli board OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near LaGrange, Ohio 44050
David R
Job Details: 04/24/2023
"Cc unit will start up for about 15 mins and then says Finish without doing anything. F7E4 Basket Re-engagement failure. Found broken slider. Replaced from t/s. Ran diagnostics, good. All components working. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Cleveland Heights, Ohio 44118
Joe O
Job Details: 04/24/2023
Found connection on door is incorrect. Looked up door part. Incorrect door ordered. Re ordering door. Office to reschedule ; ordrng 1 W11518741 (Left ff door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB
Near Cleveland, Ohio 44111
Angel
Job Details: 04/24/2023
"Cc not cleaning dishes properly, ran diagnostics found no codes, ran test cycle. To make sure heater and all other functions operated fine. Opt test good, explained to customer about the need to prime the hot water first. Also to try a different brand detergent, and to use rinse aid to help dry dishes."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, Ohio 44138
Gabriel P
Job Details: 04/24/2023
Compressor not starting ordering part listed ; ordrng 1 W10865322 (Evap) and 1 W11592009 (Compressor) and 1 W11109499 (Dye filter)
We serviced a
GE REFRIGERATOR
Model CFE28TSHESS
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 04/21/2023
"Needs fan .evap has good frost patter but fan is loud and not working ordering customer will fix him self no need to schedule back ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Painesville, Ohio 44077
Joe O
Job Details: 04/21/2023
Installed 3rd rack mount. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chesterland, Ohio 44026
Joe O
Job Details: 04/21/2023
"Cc: rattling and clunking noiseCustomer stated unit sounds like it has change in it, intermittently. They stated since purchase the machin clunks at the beginning of the cycle. Advised customer the clunking noise is the unit shifting from agitate to spin. Ran diagnostics test cycle. No abnormal noises heard. Did find a penny stuck in unit, removed. Advised customer to ensure porkers are clear before washing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Shaker Heights, Ohio 44120
Manny
Job Details: 04/21/2023
"Cc unit leaking from the valve on back, pulled unit out and noticed right away that the valve had a crack, unit needs inlet valve, noticed the copper line was in the middle of the floor and when unit gets pushed back the line is under the unit, advise customer to relocate the water line so it doesnt get kinked and/or break due to the unit hitting it whenever it gets pulled out and pushed back in ordering inlet valve ; ordrng 1 W11455388 (Inlet valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42DWX02
Near University Heights, Ohio 44118
Manny
Job Details: 04/21/2023
"Unit needs compressor, but cant be fixed unit uses R12 refrigerant, saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPM804KBS0
Near Grafton, Ohio 44044
Marie V
Job Details: 04/21/2023
"Replaced motor, bottom and top seal. Unit has copper water line, had to uninstall to replace motor. Also replaced control. Tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW623HW0
Near LaGrange, Ohio 44050
Marie V
Job Details: 04/21/2023
"Cc that the unit is shaking and the clothes goes in one side of tub. Ran diag found error codes F7E7 motor unable to reach target rpm , f7e6 motor f0e3 overload. Deleted error codes and ran auto tes, pass. Unit makes a squeaky noise while spinning. Comes from belt. Replaced from T/S, pass, no noise. Tested unit with some clothes and towels, unit stared spinning the agitator instead of the basket, and making load off balance. Ran dlsm calibration and ran drain and spin again, working properly . Pass. Op test. ok; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Strongsville, Ohio 44149
Marie V
Job Details: 04/21/2023
"Cc that unit is squeaking when it starts. Confirmed, noise comes from gearcase. Will order parts needed.; ordrng 1 W11449840 (Gercase) and 1 W11550891 (Agitator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"