Service History 609

We serviced a
MVWX655DW Maytag
Model Washer
Near Brook Park, OH 44142
Corey L.
Job Details: 06/13/2018
Installed new control, calibrated, op test good
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/13/2018
Replaced the main control. Brought core back for return. Ran a calibration. Ran a normal load and a drain spin. Optest ok
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/13/2018
Ran diagnostics, no codes, started normal wash, watched start to finish, good, started again, watched for 10min, good, op test okCust ran with load, normal wash, watched, 10 min, good; Job Cmpltd
We serviced a
KBFS20EVMS8 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/13/2018
Cc that unit has small ice build on lower freezer seal. Found seal compressed a little to much and warm air seeping in under seal Steamed seal to repositioned ; Job Cmpltd
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/13/2018
Installed control, op test no good, customer says he has not received another part, missing humidity sensor, reordering sensor; ordrng 1 W10833858 (sensor),
We serviced a
AGR5330BAS3 Amana
Model Range
Near Cleveland, OH 44103
Corina B
Job Details: 06/13/2018
Cust has two CO detectors one right next the the range and one 6 feet from the range. Advised cust to relocate the CO detectors. Turned broil on to 500* waited 10 min took the reading 7PPM. unit is working as designed. Optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEF
Near Solon, OH 44139
Robert A.
Job Details: 06/13/2018
Ff 36, frz -2, found some frost on back wall of frz, inspected comp area no dye found, inspected evap, no dye found, unit working as designed, op test ok; Job Cmpltd,
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Madison, OH 44057
Jeff M
Job Details: 06/13/2018
The t block was shorted installed new part unit op tested good ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Cleveland, OH 44132
Jeff M
Job Details: 06/13/2018
Installed unit op tested good; , Job Cmpltd,
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found frost on top center of freezer. Per Whirlpool Tech line, put silicone in mounting holes on top of freezer, and under corner brackets. Customer is still not satisfied and wants unit replaced.; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/13/2018
Found F5E2, F5E3, and F5E4 error codes. Ran washer on regular cycle. Will need lid latch. Office to order lid latch. ; ordrng 1 W10810403 (lid lock assy)
We serviced a
DBXR453EA1WW GE
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/13/2018
Ran unit on med and high heat again. Temps normal. Noises normal. Venting is still clear. Advised to use as normal. ; Job Cmpltd,
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 06/13/2018
We serviced a
LSG7806AAE Maytag
Model Dryer
Near Waite Hill, OH 44094
Brian M
Job Details: 06/13/2018
Cc that unit does not drain or spin Found Capacitor shorted Needs capacitor Capacitor is no longer available for order ; ordrng 1 Y200832 (CAPAC),
We serviced a
KDFE104DSS1 Kitchenaid
Model Dishwasher
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint dishwasher not draining, water is in bottom of unit, found inlet at garbage disposal had the knock out tab still in, punched tab out, op test good; ordrng 1 WPW10526114 (panel),
We serviced a
GS5SHGXKQ00 Whirlpool
Model Refrigerator
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/13/2018
Customer complaint not cooling at all, compressor not running, both fans are running, found condenser behind front vent caked with dust which has tripped the start device, tested compressor, replaced, op test good, here door is unlevel and needed shimmed, used two shimming washers from ts ; used 1 8201786 (STARTER 71.55), and 2 WP487576 (NYLON SHIMMING WASHER 6.34)
We serviced a
GEW9250PW1 Whirlpool
Model Dryer
Near Kent, OH 44240
Corina B
Job Details: 06/13/2018
CC that the unit does not heat. Found the heater is open. Will need a new heater. Will vacuum out when returning. Called SM to order part. ; ordrng 1 WP3387747 (element 8667)
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Kent, OH 44240
Corina B
Job Details: 06/13/2018
CC that the unit does not go into a defrost. Found the thermistor on the coating of the evap. Replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR 4938)
We serviced a
MDB7749AWW2 Maytag
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 06/12/2018
Cc that unit is not working Found unit not mounted and pushed back into counter And door not shutting all the wAy moved dishwasher out to normal location OP TEST OK
We serviced a
MSD2454GRQ Maytag
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/12/2018
Customer complaint water on floor and ice chute door missing, confirmed ice chute door is missing, there is a rag stuffed in door chute, warm air is getting into the freezer melting ice from bin onto frz floor, freezing, and emptying on front left corner of unit, needs chute door, ordrng 1 12001991 (door kit ice )
We serviced a
KDFE104DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44135
Macaulay G.
Job Details: 06/12/2018
Customer complaint water leaking from somewhere, started normal cycle, unit filled and drained without leaking, unable to duplicate the problem, may be from the fridge
We serviced a
WTW8500BW0 Whirlpool
Model Washer
Near Edinburg Township, OH 44266
Corina B
Job Details: 06/12/2018
Replaced the rps sensor. Started a normal load and drain and spin. Optest ok.
We serviced a
WEG730H0DS0 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 06/12/2018
Corrected light and installed fan assy.
We serviced a
WTW4800XQ4 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 06/12/2018
Machine will not drain. removed drain pump, clogged up with rubber rug backing. Removed and cleaned out drain hose. Reassembled, ran calibration and auto test, op test ok
We serviced a
WRX988SIBW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Dan H
Job Details: 06/12/2018
Installed new control board, op test good. ; Job Cmpltd
We serviced a
KUDS30FXSS5 Kitchenaid
Model Dishwasher
Near Hunting Valley, OH 44022
Brian M
Job Details: 06/12/2018
Cc that unit does not wash Motor is just humming Needs sump and motor Replaced using truck stock OP TEST OK ; used 1 WPW10780877 (SUMP )
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/12/2018
Ran diagnostics, ff fan fault, not running up to speed, needs ff fan kit/software upgrade,; ordrng 1 WR49X25197 (FF FAN KIT), schdld next appmnt for 6/18 MON ! [**],
We serviced a
MFI2665XEB5 MAYTAG
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/12/2018
Installed valve and cycled ice maker. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Cleveland, OH 44102
Jeff M
Job Details: 06/12/2018
The unit would not close do to the fact that the door screws where lose.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/12/2018
Steamed evap, replaced ff evap fan asm, evap thermistor and ff section thermistor, ran test 4, op test ok; Job Cmpltd,
We serviced a
WFW94HEXW2 Whirlpool
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/12/2018
Customer complaint washer won’t drain, basket not bound, started rinse drain and spin, unit started to spin, canceled, ran diagnostics found f9e1 long drain, f5e2 door lock error, f8e1 no water detected, found dryer sheet and a bunch of other gunk in drain trap, cleared, op test good; Job Cmpltd
We serviced a
MSD2756AEB Maytag
Model Refrigerator
Near Ravenna, OH 44266
Corina B
Job Details: 06/12/2018
CC that the fz is iced up and leaking water. The ff door is hard to open and closed. The door is hitting the frame of the unit. The heater is bent down, the fz door is leaking inside and dripping out of the bottom of the door.the heater is normal for it to be bowed, to move the hinges to see if door does not hit the mullion strip, the fz door leaking is normal due to it being an older unit. Checked the width of the ff cabinet the top, middle and the bottom are not the same side. The frame is bowed
We serviced a
FFTR1821QW1 FRIGIDIARE
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/12/2018
Customer has refrigerator in garage. Refrigerator not designed to operate properly in ambient temperature extremes in garage.; Job Cmpltd,
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/12/2018
Customer complaint that of loud noise, ran diagnostics found f5e2(lid unlock fault), cleared, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, no unusual noises heard, started normal wash cycle unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 06/12/2018
Customer complaint that unit walks and shakes, Ran diagnostics found f0e5(off balance) error code, placed 6 wet bath towels in basket and ran drain and spin cycle, no unusual shaking or vibrating noticed, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/12/2018
Reading off balance, washer needed recalibrated. Ran through calibration, tested washer again, now operating properly.; Job Cmpltd
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/12/2018
Found ignitor open. Removed and tested for power. No power to ignitor. Control failed. Replaced ignitor and ordered control. Adjusted burner cap. Now working.; ordrng 1 W11113908 (CONTROL), used 1 12400035 (IGNITER)
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 06/12/2018
Top burners not working. Checked input voltage, 240v, checked voltage on burner switches, 240. Voltage to relay board but not to top burners. Will need new relay boards. 1 for each module.; ordrng 2 WP8566493 (RELAY)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Cleveland, OH 44111
Jeff M
Job Details: 06/12/2018
The unit was just counting down by 10s with out even filling with water. I put the unit is diagnostics mode unit tested good after that; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/12/2018
Found evap frozen, cleared evap, checked heater and bimetal, good, reset connections, reset connections on control, good, checked ui, good, replaced evap thermistor, unit cooling, op test ok; used 1 WR55X10025 (EVAP THERMISTOR) from stock, Job Cmpltd,
We serviced a
MVWC416FW1 Maytag
Model Washer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/12/2018
Customer complaint oil leaking, confirmed found oil dripping from belt shroud, unit needs a gearcase assembly; ordrng 1 W11035747 (gearcase),
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/12/2018
Replaced dispenser in dishwasher. Tested door, operating properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER PORT
Model WDP350PAAW
Near Cleveland, OH 44102
Jeff M
Job Details: 06/12/2018
The unit fills with water the sump works the spray are r not clogged. Cust is using rinse aid unit tested good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44112
Jeff M
Job Details: 06/12/2018
The control lock was activated. Unit tested good ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEQ4
Near Munson Township, OH 44024
Arthur V
Job Details: 06/12/2018
Customer concern was a bit of ice by the drain. No frost on back wall. And everything looks good. Temps are good. Op test good ; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Perry Township, OH 44081
Arthur V
Job Details: 06/12/2018
Found drain hose going straight to the floor causing it to siphon. Advised cust to raise drain hose to fix the issue cleared long fill no fill error from ccu ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Auburn Township, OH 44023
Gail V.
Job Details: 06/12/2018
Found no response from ui, control receiving 120vac, disconnected ui, pump not running, reset ui connection, ng, needs ui and control; ordrng 1 W11035586 (CONTROL) and 1 WPW10481130 (PANEL), schdld next appmnt for 6/18 MON
We serviced a
WED75HEFW0 Whirlpool
Model Dryer
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/12/2018
Installed thermistor and thermal cut off OP TEST OK ; used 1 280148 (CUTOFF )
We serviced a
WTW4815EW1 Whirlpool
Model Washer
Near Olmsted Township, OH 44138
Corey L.
Job Details: 06/12/2018
Customer complaint washer only makes a grinding noise and won’t drain, customer turned breaker to unit on and unit started making a grind sound like there’s something in the drain propeller, ran diagnostics foun f2e1 stuck key, f9e1 long drain, f7e6 motor fault, quoted to clear tub full of water and a possible obstruction in the drain pump + the cost of the pump if it needs replaced, ok, propeller came detached from motor shaft and does not spin, replaced pump with ts pump, op test good; used 1 WPW10661045 (PUMP-WATER 57.78)
We serviced a
JJW2527WS00 JENN-AIR
Model OVEN
Near Independence, OH 44131
Dan H
Job Details: 06/12/2018
Customer complaint that inner door glass is broken, confirmed, unit needs new inner door glass
We serviced a
KRMF706ESS01 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/12/2018
Replaced control for produce drawer. All tested ok.; Job Cmpltd
We serviced a
CAE2743BQ0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/12/2018
Installed actuator. Ran service mode and calibration. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Chad P.
Job Details: 06/12/2018
Replaced GEARCASE. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DWH0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 06/12/2018
CC that machine not drying dishes. Ran diag, 7-1 code, heater circuit turned off. Ran diag/ calibration cycle to re activate heater circuit. Heater circuit was turned off by control when pump failed. Heater now working. Placed water mat, took pic. Advised customer to run hot water in sink before running dishwasher.; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/12/2018
Dryer does not shut off. Checked voltage on timer motor, 120v, not advancing. Will need new timer. Office to order part.; ordrng 1 WPW10642928 (TIMER)
We serviced a
WRF560SEYM05 Whirlpool
Model Refrigerator
Near Ravenna, OH 44266
Corina B
Job Details: 06/12/2018
CC that the fz door will not open. Freezer door will not open. Found the fz gasket is not touching the frame. Cust stated that Home Depot is going to replace. Optest ok.
We serviced a
WDT730PAHV0 Whirlpool
Model Dishwasher
Near Highland Hills, OH 44128
Brian M
Job Details: 06/12/2018
Cc that handle is loose Found right hand set screw not in position Screwed handle in OP TEST OK ;
We serviced a
WFG525S0HV0 Whirlpool
Model Range
Near Streetsboro, OH 44241
Corina B
Job Details: 06/12/2018
C that the door handle is broken. Found the vent trim is broken. Will need a new vent trim. Called SM to order part. ; ordrng 1 W11096161 (trim-vent),
We serviced a
WRF560SEYW05 Whirlpool
Model Refrigerator
Near Streetsboro, OH 44241
Corina B
Job Details: 06/12/2018
CC that the ice maker is not making any ice. Jumpered t to h would not cycle. Have 120volts to the ice maker. Replaced the ice maker from t/s. Optest ok. ; used 1 4317943 (ICEMAKER)
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/12/2018
The cam was worn out use ts installed new part unit op tested good ; used 1 W10721967 (PULLEY) from stock, , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Highland Heights, OH 44143
Gail V.
Job Details: 06/12/2018
The cam was worn out use ts installed new part unit op tested good ; used 1 W10721967 (PULLEY) from stock, , Job Cmpltd,
We serviced a
GENERAL ELEC B/IN REFRIGERATOR
Model PYE22PSHFSS
Near Eastlake, OH 44095
Jeff M
Job Details: 06/12/2018
he unit has a 105 error that has occurred eight days ago and has occurred five times in a row. I put the unit into a test mode manually turned on the heating element it did not turn on. The unit needs a new control ; ordrng 1 WR55X29608 (MAIN), schdld next appmnt for 6/15 FRI 8-
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS
Near Mentor, OH 44060
Jeff M
Job Details: 06/12/2018
The sump isn’t getting a full 120vac. The unit needs a new control and sump; ordrng 1 W10909702 (CONTROL ) and 1 WPW10605057 (SUMP), schdld next appmnt for 6/15 FRI 8-12,
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Perry Township, OH 44081
Arthur V
Job Details: 06/12/2018
Replaced evap fan motor and blade. Advised customer to allow 24-48 hrs for unit to get down to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job cpmltd
We serviced a
KITCHENAID BUILT IN OVEN
Model REFRIGERATOR
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 06/12/2018
Installed ice maker, cycled, op test ok; Job Cmpltd,
We serviced a
AFU2067AW Amana
Model Freezer
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/12/2018
Cc that ice is built on bottom of freezer Found drain pan plugged with ice Steamed cleared drain Installed copper wire from heat rod into drain tube to help keep ice from building up OP TEST OK
We serviced a
LSE7806ACE Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/12/2018
Installed new belt and motor, op test good
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 06/12/2018
Replaced operating thermostat. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/12/2018
Customer complaint of frost build up in freezer section. Found silicon pulling apart from cabinet and liner, reapplied silicon to seal gap, op test good ; Job Cmpltd
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Newburgh Heights, OH 44105
Dan H
Job Details: 06/12/2018
Customer complaint of loud noise during agitation, Ran diagnostics no error codes found, ran manual test cycle on heavy agitate and high speed spin, no unusual noises heard, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Dan H
Job Details: 06/12/2018
Customer complaint that freezer section light is not working, found light switch frosted over, freed light switch, light is working, op test good ; Job Cmpltd
We serviced a
KGRS505XSS02 KITCHENAID
Model RANGE
Near Willowick, OH 44095
Dan H
Job Details: 06/12/2018
Installed new burner valve, op test good
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/12/2018
Customer is having issues with freezer door seal leaking air into cabinet. Found service pointer on air leaking issues into the freezer. Gasket is leaking air into freezer and there is an available adapter kit for the freezer. Also, led lights in refrigerator compartment are not receiving voltage. Office to order gasket, adapter, and led board.; ordrng 1 W10407216 (gasket-fip) and 1 W10864519 (adapter) and 1 WPW10306786 (invrtr-box)
We serviced a
NTW4610YQ0 AMANA
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 06/12/2018
Unit stored fault for motor fault and shifter fault. Cleared faults and ran service mode. Unit would not agitate and just pulsed the motor in spin. Moto checks good. Power checks good. Needs control, cap and shifter.
We serviced a
LFHB2741PFBA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 06/12/2018
Replaced door. Op test ok. ; Job Cmpltd
We serviced a
MEDZ600TW2 Maytag
Model Dryer
Near Auburn Township, OH 44023
Brian M
Job Details: 06/12/2018
Cc of dryer squeaking Found idler pulley not spinning freely Needs idler pulley replaced Replaced pulley from truck stock OP TEST OK ; used 1 279640 (PULLEY-IDLER)
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Chad P.
Job Details: 06/12/2018
Found water still getting into ff section. Cleared freezer and adjusted drain pan and rear cover. Advised to monitor. ; Job Cmpltd
We serviced a
KUDC10FXSS5 Kitchenaid
Model Dishwasher
Near Reminderville, OH 44202
Corina B
Job Details: 06/12/2018
Replaced the control. RT side was leaking. Moved the unit forward. Optest ok.; Job Cmpltd,
We serviced a
KSIB900ESS1 KITCHENAID
Model COOK TOP
Near Westlake, OH 44145
Brian B
Job Details: 06/12/2018
Removed cooktop, Replaced induction module. Tested unit. Op test ok.; Job Cmpltd
We serviced a
MAYTAG RANGE
Model MGR5755ADQ
Near Conneaut, OH 44030
Arthur V
Job Details: 06/12/2018
Found weak igniter. Replaced with truck stock. Op test good; used 1 12400035 (IGNITER) from stock, , Job Cmpltd,
We serviced a
KUDM01TJBT0 Whirlpool
Model Dishwasher
Near Auburn Township, OH 44023
Brian M
Job Details: 06/12/2018
Cc that unit does not clean dishes Found dishes inside covered in a white filament and dishwasher door covered in a white haze Ran test cycle with cups in upper dish rack OP TEST OK Found unit getting cold water at start up Advised customer to run tap then start dishwasher when water is hot Also advised on soap usage and how to much can cause white residue issues
We serviced a
GB2FHDXWQ02 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 06/12/2018
CC that the fz is leaking with water. Service pointer W10632338c to replace the drain tube. Special project S38253. Brought gasket back for return. Steamed out fz. Optest ok ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 06/12/2018
The unit is heat correctly cust is not allowing enough preheat time. The temp sensor ohmed at 1084 tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 06/12/2018
The unit was not showing any signs of a issue unit op tested good. It was plugged into a surge protector. I’m not sure if that will cause the issue but I unplugged it and plugged the unit directly in the outlet ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model FFQG5000QW
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/12/2018
Replaced all parts listed. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Huntsburg, OH 44046
Robert A.
Job Details: 06/12/2018
Installed acu and mcu, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 06/12/2018
Customer complaint of mold and dirt keep coming back after cleaning racks, found drain line not looped under sink enough allowing drain to back feed grey water into unit, corrected drain line, spray arms have caked grime inside, needs both spray arms; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
We serviced a
GE WASHER
Model GHWS3605F0RR
Near Geneva, OH 44041
Arthur V
Job Details: 06/12/2018
Found unit has power but does not spin. Getting a d3 and ae5 error. Talked to travis at ge techline. Unit needs a hall sensor. Ordered sensor. Unit is down. Shorted hall sensor is what took out the bd. Per techline ; ordrng 1 WH12X23995 (rps module), schdld next appmnt for 6/15
We serviced a
KUDC10FXSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44106
Dan H
Job Details: 06/12/2018
Water inlet cracked off while remove broken hose, ordering water inlet; ordrng 1 WPW10316375 (inlet-watr)
We serviced a
WRT138FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/12/2018
Installed new fresh food section door gasket, op test good ; Job Cmpltd
We serviced a
DP1040XTXB6 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/11/2018
Customer complaint that unit is leaking, found crack in fill valve, installed new valve from truck stock surplus, op test good, no water mitigation mat left, unit is a portable dishwasher ; used 1 W10872255 (VALVE)
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC of gas leak. Gas co. turned off gas. Pulled unit out and turned on gas. Used sniffer to find leak in 3 burner valves on top manifold. Will need new manifold.; ordrng 1 W10538763 (pipe-mnfld)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Dan H
Job Details: 06/11/2018
Customer complaint of ice build up, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, pointed out to customer that their connection to water valve, advised customer that to have a plumber repair leak
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Dan H
Job Details: 06/11/2018
Customer complaint that water level sensors not working, ran diagnostics found f5e2 (lid unlock fault) error code, lid lock is working, started normal wash cycle on auto water level sensing, unit filled all the way up, unit needs new control; ordrng 1 W11124713 (CNTRL )
We serviced a
AFF2534FEB AMANA
Model REFRIGERATOR
Near Brook Park, OH 44142
Macaulay G.
Job Details: 06/11/2018
Unit has low side leak in sealed system.
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 06/11/2018
No errors or issues with washer. All tested ok. Customer may have over loaded washer, which will cause detergent pods to not dissolve.; Job Cmpltd
We serviced a
FFHS2313LS3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44103
Chad P.
Job Details: 06/11/2018
Installed control and defrosted evap. Op test ok. ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 06/11/2018
CC if freezing food. Found coffee bag blocking air vent. Advised customer. Entered diag, step 211, and increased temp offset by 1 deg. All other functions normal. Op test ok.; Job Cmpltd
We serviced a
WFG525S0HZ0 Whirlpool
Model Wall Oven
Near Saybrook Township, OH 44004
Brian M
Job Details: 06/11/2018
Cc that unit has lazy flame Found unit has a check valve Advised customer to replace check valve and to call us back if problem remains ; Job
We serviced a
WHIRLPOOL DRYER
Model GGW9200LW1
Near Perry Township, OH 44077
Jeff M
Job Details: 06/11/2018
The unit will not heat I took the lower panel off the thermal and high limit fuse tested good along with the glowbar. The gas valves tested good the the main control has failed est only ; ordrng 1 WP8546219 (CONTROL ),