Local Reviews
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Robert A.
WASHER WHIRLPOOL WTW5500XW3 Ran diognostics sensor fault, lid lick fault, spun basket, bearing loud, needs gearcaseCust to let us know; ordrng 1 W10404050 (LID LOCK6284) and 1 W11035747 (GEARCASE 258.75) and 1 WPW10006355 (ACTUATOR59.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Robert A.
WASHER WHIRLPOOL MVWX655DW1 Ran diognostics, presure system fault, needs control, 7-1 sensor fault, needs shifterNote pop per entitlementCust to have pop when tech returnes; ordrng 1 W10913953 (SHIFTER5814) and 1 W11116592 (CONTROL29404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
RANGE KITCHENAID KSIB900ESS1 CC that they get shocked. Checked the cord and there is no ground on the cord or terminal block. Will need a new cord and terminal block. Called SM to order part. ; ordrng 1 WPW10245259 (block-term)
Brian M.
WASHER WHIRLPOOL WTW4915EW1 Cc unit will not spin Found pulley on motor broken and belt all mangled inside cover Splutch has groove and not smoothNeeds motor belt and splutch kit Customer not paying bill to Aaron’s ; ordrng 1 W10721967 (drive pulley3670) and 1 W10832724 (drive motor18246) and 1 WPW10006384 (drive belt2297), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian B.
WALL OVEN FRIGIDAIRE FGB24L2ABC Oven not heating. Found no voltage out of relay to Ignitor.. will need new control. Will give est. customer paid in full. Office to order part.; ordrng 1 318185349 (clock/timer 12320), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
DISHWASHER WHIRLPOOL MDB8959SFZ4 UI key control not functioning properly,some keys work but not the start and cancel ordering UI,dish washer was shutting off every 5 minute there’s is 120v going to board,ordering board also ; ordrng 1 W10906431 (cntrl-elec) and 1 W10910626 (panel-cntl)
Jeff M.
WASHER GE WCVH4800K0WW There is a dryer on top of the washer this is a very small room. charging more labor to do it by myself I did explain to her if the second tech is required is going to be an additional charge. Main control has failed unit is receiving power needs new main control estimate only. ; ordrng 1 WH12X10443 (control board asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
RANGE WHIRLPOOL MGT8720DS05 The unit is leaking gas form the middle valve on the manifold. ; ordrng 1 W10854406 (MANIFOLD )
Paul P.
WASHER WHIRLPOOL WTW5800BW0 Found low speed error code, tested washer, found gear case needs replaced. Office to order gear case. Did not set down mitigation mat, washer is over floor drain and part on order.; ordrng 1 W11035747 (gearcase)
Corey L.
WASHER WHIRLPOOL WTW8540BW1 Customer complaint of a loud noise, confirmed started diagnostics no codes found, ran med speed spin, bearing has failed, removed agitator and found drive hub teeth worn out, unit needs new bearing kit and drive hub; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)
Corey L.
DISHWASHER KENMORE 665.12763K312 Customer complaint dishwasher leaking from around the float switch, confirmed evidence of water dripping down, customer has been using unit with a pan under float switch, unit needs new gasket and top nut; ordrng 1 WP8531743 (gasket 22.22) and 1 WPW10195038 (nut 4.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
WASHER MAYTAG MVWX655DW0 Put into diagnosis. Error code F5E1 lid switch fault. Verified that lid lock works correctly. Cleared fault. Ran automatic test mode, test functioning correct. Ran normal wash plate found loose. Tightened and ran normal wash again. Wash plate stripped.Called TechlineTech: StevenAdvised of tub overload, as that wash plate is stripped.Ordering wash plate and screw; ordrng 1 W10625252 (screw) and 1 W10902814 (washplate)
Corey L.
REFRIGERATOR FRIGIDAIRE FGUS2642LF1 Customer complaint ice maker not working and she can’t find the bulb that needs replaced at any store, jumped ice maker, ice maker not rotating, ice maker is getting power, unit needs new ice maker assembly and three led bulbs, customer only wants one led bulb for the top, quoted for repair; ordrng 1 241798231 (ICE MAKER 110.25) and 2 5304509249 (LIGHT 39.67)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Chad P.
WASHER ADMIRAL ATW4675YQ1 Found suspension failed. Tub is bouncing. Also front left leveling leg stripped. Needs suspension and foot replaced. ; ordrng 1 W10780048 (SUSPENSION) and 1 WPW10397994 (FOOT)
Robert A.
DISHWASHER KITCHENAID KDTM354EBS3 Pop per entitlement, Found wash motor broken off sump, needs sumpNote new construction, unit just taken out of box; ordrng 1 W10805015 (SUMP ASM)
Chad P.
RANGE KITCHENAID KFGG500ESS2 Ran unit on bake at 350. Found after unit heats gas failed to be delivered to bake burner. Needs regulator assy replaced. Also, DSi not sending power to broil ignitor. Needs DSi and regulator replaced at the same time. ; ordrng 1 W10919226 (REGULATOR ASSY) and 1 WPW10511278 (DSI)
Paul P.
WASHER MAYTAG MVWX655DW0 Complaint that the machine is making a clicking noise. Found the unit had a hot and cold water reversed error code. Found water supplies reversed at plumbing. Swapped hoses. Found the units hub and washplate stripped. Needs new hub and washplate. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Dan H.
WASHER MAYTAG MVWB835DW2 No parts at customers home, tech did not see note to check on parts, customer will call us to reschedule when he receives parts; saved tckt
Brian B.
WASH/DRY STACK MAYTAG MHWC7500YW0 CC that machine sometimes doesn’t finish cycle and F09 code on display. Per tech sheet, this means pressure switch trip not detected. Ran quick test cycle. Water valve, drain pump and water system all working. Ran a quick wash cycle with clothes. Water stopped coming in on main wash cycle and at 24 minutes, A09 fault code . Could be an intermittant valve or pressure switch failure. Will replace both parts. Office to order parts. Please req 2 techs on return visit.; ordrng 1 W10193048 (hose) and 1 WPW10192975 (PRESSURE SWITCH ) and 1 WPW10192990 (VALVE SINGLE) and 1 WPW10192991 (VALVE)
Corey L.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 Customer complaint ice maker not working, confirmed found ice in mold that hasn’t ejected, jumper im, im did not advance, unit needs new ice maker assembly; ordrng 1 D7824706Q (ice maker)
Chad P.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found evap iced up and built up into evap fan. Needs fan and harness assy replaced. Evap must be defrosted completely. ; ordrng 1 W11033168 (FAN ASSY) and 1 WPW10389152 (SUPPORT)
Robert A.
WASHER MAYTAG MVWB765FW0 Ran diognostics, 6-3 comm error, 6-2 comm error, needs panel and control; ordrng 1 W10919546 (PANEL) and 1 W10920541 (CONTROL)
Robert A.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Room temp, 90,found green dye in middle of ff evap, needs evap; ordrng 1 W10917531 (FF EVP)
Arthur V.
REFRIGERATOR GE TBX22ZABLRWW Found unit needs a defrost timer Unit dead on arrival turned timer and unit started and started to cool *** reschedule at customer request. ******; ordrng 1 WR9X520 (timer,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER MAYTAG WFW72HEDW0 Customer complaint washer is leaking underneath, started quick wash cycle, found drain hose from pump to cabinet has a pin hole, unit needs new drain pump hose; ordrng 1 W10562025 (hose)
Paul P.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Found ice maker motor failed, ordering door due to insufficient sealing of ice maker components. Set down mitigation mat.; ordrng 1 LW10367517 (dor-fip ms)
Jeff M.
WASHER MAYTAG MVWC415EW1 Main control is getting power needs new main control. The main control is not responding to diagnostics or any particular cycle completely dead; ordrng 1 W11124822 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WASHER MAYTAG MVWC555DW0 CC that the unit is not washing. Ran diag F7E6 – MOTOR FAULT, ran a manual agitate does not agitate. Ran a spin the basket spins. Checked the motor, capacitor and shifter, good. Will need a new hub. Called SM to order part. ; ordrng 1 W10528947 (drive hub kit 2616), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WASHER MAYTAG A712 Not the correct timer. Called SM to order part. Took pic of the correct timer and one of the wrong one. ; ordrng 1 WP206228 (timer)
Jeff M.
DISHWASHER MAYTAG MDB4949SDZ0 The ui is dead main control is geek power the unit needs a control and ui; ordrng 1 W10898448 (UI) and 1 W10906430 (CONTROL )
Gabriel P.
WASHER MAYTAG MVWC565FW1 Cc sensing light stays on wash and dont do nothing else,ran diagnostics,found error code F5E2 faulty lid lock ,need replace with new,I already use the one in truck stock yesterday I going to have to order ,did not leave water mat do of concrete on floor ; ordrng 1 W10838613 (lid lock assembly)
Jeff M.
WHIRLPOOL WASHER WFW75HEFW0 The unit will enter diagnostics mode but will not turn on needs new main control and ui; ordrng 1 W10911021 (UI) and 1 W11201274 (CONTROL ), schdld next appmnt for 9/7 FRI 8-12
Jeff M.
WHIRLPOOL RANGE WEG730H0DS0 tHe unit has a f1 and a f2 internal failure and user interface failure unit needs both main control ui customer will call Whirlpool to try and get them to cover; ordrng 1 W10728529 (swtch-memb) and 1 W11050551 (MAIN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Jeff M.
GE WASHER WPSR3100W0AA he timers support brackets are broken.; ordrng 1 WH12X1021 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Jeff M.
WHIRLPOOL RANGE WFC310S0EW1 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
ROPER WASHER RTW4516FW2 The drain was on the ground. Put the drain hose in the correct position unit tested good; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWB765FW0 The unit is not responding the outlets does have correct power and polarity. Main control is getting power needs a main control and user interface. UnFortunately customer has an incorrect authorization number . she explained to me she was told by Whirlpool that it would cover parts and labor. Customer will call Whirlpool back and sort this out. ; ordrng 1 W10919546 (UI) and 1 W10920541 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Jeff M.
AMANA RANGE AGR5330BAW3 adjusted the front two burners unit tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRT311FZDW Door is sealing fine no gaps; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWC565FW The unit has PHYSICAL DAMAGE. I found the capacitor unplugged; Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWC565FW I cycled lid lock multiple times works just fine; Job Cmpltd,
Jeff M.
JENN-AIR RANGE JGS8860BDP18 installed new part unit op tested good ; Cllctd $107.00 CC Ref # 1239098264, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF954CIHZ00 Replaced icemaker fill tube. Customer to monitor ; Job Cmpltd
Arthur V.
WHIRLPOOL RANGE WFG524SLAB ound unit needs flame spreader and wire harness. ; ordrng 1 WPW10184491 (baffl-brnr) and 1 WPW10701462 (HARNESS), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Arthur V.
KENMORE REFRIGERATOR 253.7480240E Talked to Frigidaire techline. Unit needs ferrule replaced. Service tip 1504. ; ordrng 1 A04520001 (FERRULE ), schdld next appmnt for 9/7 FRI 2-5
Arthur V.
WHIRLPOOL RANGE HOOD GXW7336DXS2 Customer complaint fan is working but lights are not. Found loose connection at light wire harness Secured harness. Op test good ; Job Cmpltd,
Arthur V.
KITCHENAID DISHWASHER KUDS35FXSS8 Found unit needs a motor pump assy to go along with top rack parts ; ordrng 1 WPW10780877 (pump&motor), schdld next appmnt for 9/7 FRI !
Arthur V.
KENMORE DRYER 417.81102003 Found element open. Needs replaced. No shipping charges customer getting 2 appliances fixed. ; ordrng 1 134792700 (heater), schdld next appmnt for 9/7 FRI !,
Arthur V.
KENMORE WASHER 417.41102000 Found unit leaking from tub to pump hose and it needs replaced.; ordrng 1 134639910 (hose), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/7 FR
Arthur V.
GE RANGE JB755J1BB Replaced right front burner. Op test good ; Job Cmpltd
Arthur V.
ROPER WASHER RTW4516FW2 , Found water valve stripped. Please order —-getting a no fill long fill error code. Cleared ; ordrng 1 W11210463 (WATER VALVE), schdld next appmnt for 9/10 MON !,
Robert A.
MAYTAG WASHER MVWX655DW0 Installed hub, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KBFS25EWBL7 Found evap drain clogged/frozen, cleared ice, replaced drain, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB765FW0 an diognostics, 7-5 shifter failure, ran test 51, ng, found water leaking through seal into rotor, needs gearcase and clutch, 3/2 temp sensor fault, needs valve asmCust to let us know; ordrng 1 W10754448 (CLUTCH5776) and 1 W10811956 (GEARCASE249.86) and 1 W11165546 (VALVE7608), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
WHIRLPOOL DRYER MED6000XW1 , Found idler pulley making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
Robert A.
MAYTAG WASHER MHW7000XW0 Ran diagnostics, no codes, ran test cycle, good, ran rinse and spin with load, op test ok; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Note unit is in garage, currectly 80deg in area, Ff 39, frz 4, evaps both have frost, cond dirty, cust to clean, temps off due to the environment Op test ok; Cllctd $96.25 CC Ref # 1239172568, Job Cmpltd,
Gabriel P.
MEDC215EW1 maytag dryer Replace timer,ran cycle opt test ok ; Job Cmpltd
Gabriel P.
WEG730H0DS0 whirlpool range Cc press bake error code f8e0 blower fan is too low on speed,faulty code recommend me to follow some steps first reset power,opt test ok ,every thing working correctly ; Job Cmpltd
Gabriel P.
WTW5000DW1 whirlpool washer Cc door latch no working,ran diagnostics,error code f5e2 latch faulty replace latch opt test ok ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Gabriel P.
WED4815EW1 whirlpool dryer Cc of clicking noise,found belt torn ,replace new out of truck stock ,opt test ok ; used 1 341241 (BELT) from stock, Job Cmpltd
Gabriel P.
WRX735SDHZ00 whirlpool refrigerator Cc of a clicking noise,ran diagnostics test no error code on icemaker,jump start ice maker pass valve turn,icemaker lever was making the clicking noise when it was going up but is doing is job making icemaker ran test on compressor pass no issue all good ; Job Cmpltd
Gabriel P.
WTW4850HW0 whirlpool washer Replace cord opt test ok.; Job Cmpltd,
Corina B.
MEDB765FW0 maytag dryer CC that the dryer turns off after 5 minutes of running. Checked air flow, good. Started unit on a time dry, ran for 10 minutes threw a wet towel in on a normal dry, ran for Ran diag, no codes. Checked the voltage l1-n 120volts l2-n 120 volts l1-l2 240volts. running as designed did have me raise the dryness level to a 4. Optest ok. ; Job Cmpltd
Brian M.
WRX988SIBB00 Whirlpool refrigerator Cc that unit is loud Found fan in freezer hitting ice build up Steamed ice out OP TEST OK
Corina B.
KRFF305ESS00 kitchenaid refrigerator CC that the fz is frosting up. Found the freezer door is warp at the bottom. Will need a new door. ordrng 1 12977880SQ (dor-fip ss)
Holly B.
MHW5500FW0 Maytag Washer , Installed new parts, took core with, op test good
Corina B.
KRFC604FSS01 kitchenaid refrigerator CC that the water dispenser does not dispense all the time. Water is dispensing from the water dispenser. Ran the dispenser several times. Checked the ff evap, no frost build up. Working as designed.; Job Cmpltd
Corina B.
WRF736SDAM12 whirlpool refrigerator CC that there is water leaking. Found the solenoid is cracked. Will need a new water valve ; ordrng 1 WPW10394076 (water valve)
Corina B.
FGFL88ACA frigidaire range CC that the oven does not heat up. Found the igniter not lighting. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299) from stock, Job Cmpltd
Corina B.
WRF990SLAM00 whirlpool refrigerator Recovered refrigerant, replaced ff evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, cust has a plastic waterline advised cust to replace with a copper or braided flex line. op test ok; Job Cmpltd
Corina B.
WTW8200YW0 whirlpool washer CC that the unit does not finish a cycle. Husband replaced the bearings. When spinning the basket, there is a high pitch noise. Started a quick wash with towels, filled went to 5 minutes and drained. Checked the hall sensor, good. The bearings are covered in grease. Will need new bearings, Job Cmpltd
Corina B.
GTW330ASK0WW GE Washer Replaced the control. Pressure Sensor Loss, 15 Water Temp Sensor Invalid, 17 Dry Load Sense Timeout, Locked Rotor Monitor. Ran diag found the hot and cold were reversed, corrected the water hoses. Cleared codes. Will need a hall sensor; ordrng 1 WH12X26330 (SPEED SENSOR ) and 1 WH49X25376 (1/3 hp motor and nut)
Brian B.
FFUS2613LS4 frigidaire refrigerator Machine not defrosting and no airflow to ff side. Placed CNTRL into defrost.. heater on at 470 watts. Will need new main control
Brian B.
NTW4516FW2 amana washer CC of grinding noises. Can feel friction on basket. Removed tub ring and found an underwire caught between inner and outer basket. Removed wire. Ran diag, no codes.. ran auto test and drain and spin.. all functions normal, op test ok.; Job Cmpltd
Brian B.
KDTM354ESS3 kitchenaid dishwasher Replaced upper rack adjusters. Ran test cycle, op test ok.; Job Cmpltd
Brian B.
AMV2307PFS0 amana microwave Pulled unit down.. Replaced mag and diode. Reinstalled unit. Tested , unit now heating, op test ok.; Job Cmpltd
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Corrected ice maker position. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 WHRILPOOL REFRIGERATOR Found upper door hinge screw hole pins sticking out. Removed, adjusted and reinstalled. Op test ok. ; Job Cmpltd
Chad P.
WFW5090GW WHIRLPOOL WASHER Found unit running but not calling for water. Shut down reset power and checked water. Ran normal wash. Unit filled. Ran drain spin. Unit drained. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found freezer door handle rubbing on ff door handle. Adjusted freezer door. Also, corrected hinge hole plugs. Op test ok. ; Job Cmpltd,
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found hinge screw hole covers sticking out. Removed, adjusted and reinstalled. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found hinge hole covers not sitting flush. Removed trimmed and reinstalled. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found hinge screw hole pins sticking out. Removed and adjusted holes and pins. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found screw hole pins sticking up. Removed and adjusted screw holes and pins. Reinstalled. Op test ok. ; Job Cmpltd
Chad P.
WRT541SZDM00 REFRIGERATOR WHIRLPOOL Found screw holes pins sticking up. Removed and adjusted screw holes in pins. Reinstalled. Op test ok; Job Cmpltd
Chad P.
WDT730PAHZ0 WHIRLPOOL DISHWASHER Found fill valve not seated correctly. Removed and checked hose washer. Checks good. Reconnected valve and ran normal wash and drain. Op test ok. ; Job Cmpltd,
Chad P.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Found screw holes pins sticking up. Removed and adjusted screw holes in pins. Reinstalled. Op test ok; Job Cmpltd
Macaulay G.
WTW8040DW4 WHIRLPOOL WASHER , Found that washer pan was rubbing on rotor of washer. Corrected issue with washer leveling. Put mitigation mat under washer.; Job Cmpltd
Macaulay G.
106.41163310 KENMORE REFRIGERATOR Filter was not set in correctly. Corrected issue. Tested ok.
Macaulay G.
ACF3335AW WHIRLPOOL RANGE Found that all aspects of service pointer had been met.; Job Cmpltd
Macaulay G.
KRFC704FSS00 KITCHENAID REFRIGERATOR , Unit not working at all. No cooling. Under service pointer W11033419B, office to order control board, Orion board, icemaker, evaporator cover, and water valve. Put mitigation mat under refrigerator.; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker) and 1 W10908836 (VALVE) and 1 W10918848 (cntrl-elec)
Macaulay G.
GSS23GMKECES GE REFRIGERATOR Icemaker not advancing. Office to order icemaker.; ordrng 1 WR30X10087 (icemaker asm)
Dan H.
AFI2539ERM00 AMANA REFRIGERATOR Customer complaint that unit is no t cooling properly, fresh food section temp at 55 degrees, freezer section temperature at 3 degrees, air damper is closed, air damper is not working, air damper is recieving 120vac, unit needs new air damper; ordrng 1 WPW10196393 (damper control assy)
Dan H.
MVWC555DW0 MAYTAG WASHER Installed new gearcase and hub, op test good ; Job Cmpltd
Dan H.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker , ice maker did not cycle, ice maker is recieving 120vac , installed new ice maker, op test good ; used 1 W10884390. (ICE MAKER ASSY)
Dan H.
WRT111SFDM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 53 degrees, found frost build up into evaporator fan stoping, it, cleared frost fan is running now, goo frost pattern on evaporator, no air leaks found in seals, op test good ; Job Cmpltd
Dan H.
FFLE2022MW1 FRIGIDAIRE STACKED WASHER/DRYER , Customer complaint that only hot water is entering unit, confirmed, found no cold water from supply, advised customer that they need a plumber to correct water supply, unit is operating as designed ; Job Cmpltd
Brian M.
LGUB2642LF3 Frigidaire Refrigerator c of no power Ui flashing 5yCfPower board issue needs power board replaced Customer does not want to repair
Brian M.
KEBC207KBLO Kitchenaid Double Wall Oven Installed glass OP TEST OK
Brian M.
WTW8500DC3 Whirlpool Washer Cc red wash light staying on Ran auto test and diagnosticsCleared overload codeRan calibrationOP TEST OK
Brian M.
KFCP22EXMP5 Whirlpool Refrigerator Cc of water leaking from freezer Found freezer bottom full of ice Needs drain tube kit Customer already had tube Installed drain tube OP TEST OK
Corey L.
WED6400SW1 Whirlpool Dryer Installed belt switch, op test good, installed customer supplied semi rigid dryer vent; Job Cmpltd
Corey L.
TBX25RLB GE Refrigerator Customer complaint unit makes ice but gets too warm sometimes, temp was 37 frz and 43 ff, power is only getting to defrost heater intermittently, unit needs new defrost control WR09X0411, part is unavailable, unable to repair; Job Cmplt
Corey L.
WFG320M0BS3 Whirlpool Range Installed spark module, op test good; Job Cmpltd
Gabriel P.
WRV986FDEM01 kitchenaid refrigerator Replace board,opt test ok; Job Cmpltd
Gabriel P.
FGHC2331PF6 frigidaire refrigerator Replace parts opt test ok leaves water mat ; Job Cmpltd
Corina B.
GTW680BSJ3WS GE Washer CC that the washer does not finish a cycle and the fabric softener does not get dispensed. 26 Out of Balance (OOB) Ended, 22 Out of Balance (OOB) during, 16 Adaptive Drain/ Slow Drain, 18 Drain Pump Clearing, will need the software update; ordrng 1 WH98R23015001 (SOFTWARE UPDATE)
Brian M.
MFT2776FEZ00 Maytag Refrigerator Cc that ice is slow Advised customer that it may take up to 48 hrs when basket is empty Showed customer that there is a fast ice button but will produce smaller cubes OP TEST OK
Brian M.
KBFS20EVMS5 Kitchenaid Refrigerator Cc of water leaking Freezer at 5 fridge at 35 no issue with sealed system Found ice on floor of freezer Needs duck bill fill tube kit Used drain tube from truck stock Cleared ice OP TEST OK ; used 1 W10619951 (TUBE-DRAIN
Brian M.
KDTE334DSS0 Kitchenaid Dishwasher Cc dishwasher not drainingFound rubber debris inside drain pumpRemoved and ran test cycles OP TEST OK
Brian M.
MEDC215EW1 Maytag Dryer Cc unit will not run Found thermal fuse open Installed thermal fuse OP TEST OK
Paul P.
CAE2745FQ0 Whirlpool Washer Tested washer, found F7E6 lid lock fault, tested lid lock, not in correct ohms range. Also, F5E2 motor fault, tested motor connections, all good. Tested incoming voltage to control, tests properly. ; ordrng 1 W11188527 (CONTROL) and 1 WPW10482836 (latch),
Corey L.
KBFS22EWMS4 Whirlpool Refrigerator Installed wire harness with thermistor, baffle closed right after install, op test good; Job Cmpltd
Corey L.
KRFF302ESS01 Kitchenaid Refrigerator Installed parts, op test good; Job Cmpltd
Dan H.
KRFC302ESS00 KITCHENAID REFRIGERATOR Customer complaint of loud noise coming from water filter and light switch housing is hanging down, , confirmed, unit needs new water filter head and light switch housing; ordrng 1 W10119832 (housing) and 1 W10861009 (head-filtr)
Dan H.
WRF560SMHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, door gaskets are all sealing properly, unit is operating as designed ; Job Cmpltd
Dan H.
WRF560SMHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found freezer section door not closing properly, adjusted freezer section door, op test good ; Job Cmpltd
Dan H.
AFD2535DEQ WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, confirmed, found door not sealing properly, adjusted door, op test good ; Job Cmpltd
Macaulay G.
MGR8775AB1 MAYTAG RANGE Replaced temperature sensor. Tested ok.; Job Cmpltd
Macaulay G.
WDT750SAHZ0 WHIRLPOOL DISHWASHER Replaced sump assembly. All tested ok.
Macaulay G.
WRX735SDBM03 WHIRLPOOL REFRIGERATOR Frost had built up in freezer, causing light switch to stick. Door seal is not staying in door. Bin in left door is cracked and broken.; ordrng 1 WPW10212139 (bin-cntlvr) and 1 WPW10714545 (gasket-fip)
Macaulay G.
NTW4605EW0 AMANA WASHER Tub ring had come loose and caused off balanced loads. Tub ring is damaged and needs replaced. ordrng 1 WPW10531289 (tub ring)
Macaulay G.
WTW7000DW3 WHIRLPOOL WASHER Ran spin cycle empty. Seen abnormal vibration. Tried to adjust stability of level but made no difference. Suspension is weak in the back. ordrng 1 W11130359 (suspension)
Chad P.
NTW4605EW1 AMANA WASHER Installed drain hose. Op test ok. ; Job Cmpltd
Robert A.
WHIRLPOOL DRYER WGD9750WW0 Found idler pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW8000DW2 Installed gearcase and clitch, ran test 51, op test ok; Job Cmpltd,
Robert A.
MAYTAG DRYER MGDC200XW4 Found unit starts when door is closed, checked start switch, contacts stuck, needs start switch; ordrng 1 WP3404233 (START SWITCH3863), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $277.10 CC Ref # 1239090293, schdld next appmnt for 9/11 TUE !,
Brian M.
MEDC215EW1 Maytag Dryer Ran entitlement purchased 3-23-18Cc unit will not run Found thermal fuse open Installed thermal fuse OP TEST OK
Brian M.
WTW8040DW0 Whirlpool Washer Installed gearcase and stator Ran auto test and calibration OP TEST OK
Paul P.
MVWC565FW1 Maytag Washer Confirmed no physical damage. Capacitor has had electrical failure, not enough microfarads to start motor. Office to order capacitor.; ordrng 1 W11158831 (CAPACITOR )
Paul P.
MVWC565FW1 Maytag Washer Tested washer, found F7E1 basket speed fault. Did manual test, washer would not spin or agitate. Found loose connections at shifter and capacitor. Re connected wiring, tested washer, working properly now.; Job Cmpltd
Corey L.
MBF1958XES4 Whirlpool Refrigerator Customer complaint handle loose, tightened ff door handle, op test good
Corey L.
GTW330ASKWW GE Washer Customer complaint washer was not working but over the holiday it was tried and it worked fine for several loads, started light cycle on hot then on cold, hot and cold water valves could be turned up the pressure was a little lower then normal, cannot duplicate the problem unit is operating as designed ; Job Cmpltd
Brian M.
GUD27ESSJ1WW GE Washer Installed switch Ran drain and spin OP TEST OK
Corey L.
WFW9150WW01 Whirlpool Washer Customer complaint door seal needs replaced, quoted customer for repair, ok, replaced bellow, op test good; used 1 W10381562
Corey L.
Maytag Oven Customer complaint lower oven not working, started bake on lower oven, ignitor has failed, replaced ignitor with ts part, op test good; used 1 12400035 (IGNITER)
Brian M.
Whirlpool Washer
Paul P.
vaw3584gw1 Crosley Washer Tested washer, found out of balance condition. Level of unit now proper, ran through diagnostics, now working properly after calibration
Corey L.
MVWB725BW0 Maytag Washer Customer complaint of a loud noise in high spin, confirmed bearings have failed, quoted, ok replaced bearing with truck stock, op test good; used 1 W10435302 (BEARING 105.51)
Macaulay G.
WRF560SEYW05 WHIRLPOOL REFRIGERATOR Replaced door; Job Cmpltd
Chad P.
GTD45EASJ0WS GE DRYER Installed thermostat. Op test ok. ; Job Cmpltd
Chad P.
NED4655EW1 AMANA DRYER Found rear seal came off drum. Drum wobbling. Rollers check good. Needs drum replaced. ; ordrng 1 W10899578 (DRUM ASSY)
Dan H.
MVWB835DW2 MAYTAG WASHER Customer complaint that unit is not powering on, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)
Dan H.
KDFE104HWH0 KITCHENAID DISHWASHER Installed new sump assembly, op test good ; Job Cmpltd
Gabriel P.
GDF540HSF2SS GE dishwasher Replace new dispenser opt test ok,leave water mat ; Job Cmpltd
Dan H.
WDT730PAHZ0 WHIRLPOOL DISHWASHER Customer complaint that unit does not clean the dishes and lower rack is leaning, found lower rack wheels broken causing lower rack to hit , unit needs new lower rack wheels, ordrng 2 WPW10082868 (wheel)s,
Dan H.
WTW4815EW1 WHIRLPOOL WASHER Customer complaint that unit is not starting, Ran diagnostics found f5e1(lid switch fault), f5e2(lid lock fault), and f5e3(lid unlock fault), lid switch solenoid is out of range, Installed new lid lock, op test no good, Stryker was also broken during, install, unit needs new Stryker and lid lock; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly), used 1 W10838613 (LATCH)
Macaulay G.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Called tech line and explained all previous work done. They advised to replace both doors. Office to order doors.; ordrng 1 LW10599404 (dor-fip) and 1 LW10599407 (dor-fip)
Macaulay G.
WGD4815EW2 WHIRLPOOL DRYER Customer’s dryer is registered on sd web. They will be emailing proof of purchase though. Not igniting. Getting proper voltage to unit and components but secondary valve is not opening. Office to order timer and valve assembly.; ordrng 1 279923 (valve,gas) and 1 WPW10185981 (timer)
Macaulay G.
MVWX655DW1 MAYTAG WASHER Unit would not start because control was not mounted correctly at factory. Correct control issue. Now, basket will not spin. Motor is not able to turn. ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve)
Macaulay G.
MVWB765FW0 MAYTAG WASHER Agitator is warped, housing is allowing soap drawer to come out during cycle, and soap drawer rails are rusting. Office to order soap drawer, housing, and agitator. ; ordrng 1 W10919352 (drawer) and 1 W11161960 (AGITATOR) and 1 W11172234 (HOUSING),
Corina B.
MDBH940AWB maytag dishwasher CC that the dishwasher is making a loud noise when it’s running, it’s leaking and not cleaning the dishes. Found the tub leaning forward and not secured into place. Advised cust to secure the unit to the granite. Started unit twice, no noise. Could not duplicate the problem. Optest ok; Job Cmpltd
Chad P.
MVWC565FW1 WHIRLPOOL WASHER Wrong m.s. for complaint. Serviced unit with matching complaint. Found cap broken. Needs cap replaced. ; ordrng 1 W11158831 (CAP)
Chad P.
MGDB835DW2 MAYTAG DRYER When going to removed original valve assy tech realized new valve assy was not fitted with the correct steel line.
Brian B.
MVWB880BW0 maytag washer Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok, Job Cmpltd
Chad P.
KDTE254ESS2 KITCHENAID DISHWASHER Bottom sprayer not in package. Installed upper sprayer and pump. Ran normal wash. Op test ok. Need to reorder lower sprayer. ordrng 1 W11101428 (SPRAYER, LOWER)
Chad P.
PBF2255HEQ WHIRLPOOL REFRIGERATOR Arrived to find unit has started making ice. Unit has cubes in it. Forced a harvest. Unit cycled and called for water. Temps check good. Advised to monitor. Op test ok. ; Job Cmpltd
Jeff M.
WFW75HEFW0 WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MVWB835DW2 MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MDB4949SDZ0 MAYTAG DISHWASHER Installed new part unit op tested good. Unfortunately there is severe cabinet damage due to the sink not sitting properly water has seeped underneath the sink along the side of the cabinet swelling the wood not allowing the door to shut properly I got the door to close properly but the dishwasher is half uninstalled.; Job Cmpltd
Jeff M.
WTW4950XW WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WDT720PADM1 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MDB7749AWW2 WHIRLPOOL DISHWASHER Wiring harness is burnt damage the connectors on the control ui is not displaying anything unit needs a new wiring harness main control user-interface. I left hinge is starting to rust along with the outer panel of the door and 3 screws are missing . ; ordrng 1 W10811149 (UI) and 1 W11202746 (CONTROL ) and 3 WPW10348409 (SCREW )s and 1 WPW10413098 (WIRE HARNESS )
Jeff M.
NTW4516FW2 AMANA WASHER Installed new part unit op tested good until I turned the pump on. The drain pump is shorted in way that allows it to back feed to the main control and short “R69” on the board. C pick of the board. The unit needs drain and control ; ordrng 1 W10919003 (DRAIN ) and 1 W11170317 (CONTROL )
Jeff M.
HTDX100GMWW HOTPOINT DRYER The timer is binding up. Witch is cracking the timer knob ; ordrng 1 WE04X20415 (timer) and 1 WE1M652 (timer knob)
Brian M.
ARS2664BC Amana Refrigerator Cc of no water Removed front control to gain access to water line Removed water line connector found water coming to connector but not going into door Blew out water line inside door OP TEST OK
Robert A.
KRMF606ESS00 WHIRLPOOL REFRIGERATOR Found mullion wet, turned mullion on, found connect at mullion wire loose in door harness, corrected, op test ok; Job Cmpltd
Brian M.
WTW8900BC0 Whirlpool Washer Could not install shaft Old shaft but seized to shaft Used heat to try and loosen up No good needs tub assembly ; ordrng 1 W10381077 (tub-outer)
Paul P.
MFI2067AES Amana Refrigerator Checked control, proper part was sent. Set down tracks, moved refrigerator out and replaced power control board. Kept original board for core return. Programmed unit, serial control #1311, and tested. Refrigerator control not accepting code, spoke to Whirlpool tech line, went though series of tests, determined the board sent is inoperable. Office to order another control. Note that the board sent has a 2005 revision date, the original is a 2006...kept the board sent out for a core return.; ordrng 1 W10890094 (cntrl-elec)
Robert A.
MDBH969AWS3 MAYTAG DISHWASHER Ran diognostic cycle, valve making noise, motor making noise, needs valve and sump; ordrng 1 W10806701 (SUMP ASM, ) and 1 W10872255 (VALVE)
Corey L.
WRX735SDBM00 Whirlpool Refrigerator Customer complaint ice not being made, confirmed no ice in bin, jumped ice maker and nothing, ice maker failed, quoted, ok, replaced ice maker, op test good; used 1 W10882923 (ICE MAKER ASSY
Robert A.
MVWB835DW0 MAYTAG WASHER Found control recieving 120vac, ran diognostics, 6-2. Ui and control no comm, reset connections, ng, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL)
Corey L.
WRF535SWHZ Whirlpool Refrigerator Customer did not have unit plugged in cannot diagnosis the unit, advised customer to have unit plugged in for 24hrs prior to appointment date
Robert A.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Installed comp kit, pulled 28”vac w/pump, watched 15min, no change, charged 4.23oz r134a, unit cooling, pressures good, op test okOfr 1606002466
Robert A.
KMHS120ESS1 KITCHENAID MICRO OVEN Found bearings in fan loud, needs fan motor, control dim needs control; ordrng 1 W10726505 (FAN MOTOR) and 1 W10726505 (CONTROL)
Corina B.
KRMF706ESS01 kitchenaid refrigerator Cust showed pop, sent pic. CC that the ff is not cooling. Found the ff evap covered in ice and frost. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Brian B.
KDTM404ESS1 kitchenaid dishwasher Ran test cycle. Found water leaking through diverted valve . Will need new sump assembly
Robert A.
MDE5500AYW MAYTAG DRYER Found screws loosd out of baffles causing a scrapping noise, tightened, op test ok
Robert A.
110.67042600 KENMORE DRYER Found t fuse open, jumped out, ran unit, good, replaced, op test okCust to clean ventCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 WP3390719 (THERMAL FUSE)
Robert A.
WFW9200SQA10 WHIRLPOOL WASHER Found drain pump failed, water in motor, replaced, ran diognostic cycle, op test ok; 1 WPW10730972 (PUMP)
Robert A.
NTW4630YQ0 WHIRLPOOL WASHER Ran diognostics, 7-5 shifter fault, 7-6 motor fault, open winding, checked connections, good, needs motor and shifter
Gabriel P.
MFI12665XEW7 maytag refrigerator Cc water dripping underneath fridge,found drain clogged with ice also found floor cover with ice giving customer est.steam out ice on floor and drain,opt test ok temp on freezer the lowest was 15 degrees,the ice maker wasn’t making ice explain to customer that the freezer temp had some thing to do with not making ice leave water mat, Job Cmpltd
Corina B.
WDT730PAHZ0 whirlpool dishwasher Cust just took ownership of house on Sunday. Dishwasher is still covered under warranty called SM and said that we will get it covered. CC that the unit leaks on the lt hand side. Advised cust to make sure the rails are pushed back. Optest ok. ; Job Cmpltd
Corina B.
KSCS25FJSS01 kitchenaid refrigerator CC that there is no water or ice coming out. The unit is not on the tile and there is a 1/2” drop. Have a correct shut off and copper line. ; ordrng 1 WP2199840 (housing 9552)
Brian B.
KRMF706ESS01 kitchenaid refrigerator Replaced main board, led board, and UI board. Did not receive pantry UI, tech entered wrong part #.. part received was a charcoal filter. Pantry board not needed at this time. Machine working properly with other boards. Job Cmpltd
Brian B.
NTW4501XQ0 amana washer Replaced lid lock. Cleared codes, ran auto test, and drain and spin. Op test ok, Job Cmpltd
Brian M.
WFG320M0BW2 Whirlpool Range Cc of flames are to high Adjusted flames OP TEST O
Brian M.
NTW4611BQ1 Amana Washer Verified cc unit not operationalReplaced controlRan calibrationOP TEST OK
Brian M.
NTW4516FW2 Whirlpool Washer Cc of water leak Cleaned up the little amount of water that got onto floor Found drain hose laying outside of sink Placed and zipped tied hose into place OP TEST OK
Paul P.
Kitchenaid Refrigerator Tested refrigerator, found inlet pressure high enough to cause valve chatter. Per service pointer W10790000A, office to order kit W10786952. Also, filter plate and cover to be ordered by office, has minor damage from water pressure issue. Also, right door seal coming apart, office to order right door gasket, grey. Set down mitigation mat.; ordrng 1 W10571956 (gasket-fip) and 1 W10786952 (valve) and 1 WP12568001 (cover- fil) and 1 WP67001668 (plate- fil)
Chad P.
WRT318FZDW02 Whirlpool Refrigerator Customer complaint of freezing in ff section, confirmed temps were 2 frz and 22 ff, thermistor ohmed at 7k 50degrees, ordering control and thermistor with cover; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX) and 1 W11256504 (COVER),
Corey L.
WFE540H0AW Whirlpool Range Customer complaint in bake it takes super long to preheat then does not hold temp, confirmed found bake element busted, unit needs new bake element; ordrng 1 W10779716 (elmnt-bake 55.77)
Dan H.
KEBS107SSS00 KITCHENAID WALL OVEN Installed new broil element , op test good ; Job Cmpltd
Dan H.
JCD2395WES01 JENN-AIR REFRIGERATOR Installed new control and ice door motor, op test good
Dan H.
WTW8900BC0 WHIRLPOOL WASHER Customer complaint of loud noise, confirmed, found bearings worn out, installed new bearing, op test good ; used 1 W10435302 (BEARING)
Dan H.
FGHS2631PF4A FRIGIDAIRE REFRIGERATOR Installed new evaporator fan motor and control, op test good ; Job Cmpltd
Macaulay G.
WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Replaced light switch. Tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
Corina B.
KWCU465SSS kitchenaid hood CC that the motor turns on only on low. Found the motor is seized. Will need a new motor. Job Cmpltd
Macaulay G.
253.68824010 KENMORE REFRIGERATOR Replaced evaporator fan. All tested ok.; Job Cmpltd