We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 08/08/2022
Replaced drain tube. Steamed all ice. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44053
Angel
Job Details: 08/08/2022
Cc that she still having the bad smell on side of refrigerator verified and I could not smell anything out of the ordinary. Took off back cover on compressor to inspect and tried to smell again but theres nothing I could see or smell called tech line and spoke with Leon explained issue and stated that if theres nothing I could smell and everything is working as should
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW04
Near Ravenna, OH 44266
Brian M
Job Details: 08/08/2022
"Cc of no cool Found unit not cooling and no frost on evap Suspect sealed system issue Compressor is covered under warranty Parts not in stock office to schedule ; ordrng 1 W10507884 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/08/2022
Installed rack stops. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 08/08/2022
"Replaced control box, ui, and ice maker. The icemaker was the wrong part number but I found one in my truck from surplus and was able to replace with correct one. Opt test ok. ; ordrng 1 W11546935 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Kent, OH 44240
Brian M
Job Details: 08/08/2022
"Cc no heat Found several errors for heating Ran diagnostics heater turned on Needs control Office to schedule parts not in stock ; ordrng 1 W11305303 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LBC
Near Elyria, OH 44035
Angel
Job Details: 08/08/2022
Cc that oven was not heating. Verified by using my watt meter to test the amperage on igniter when on bake and it was pulling 2.56amps ignitor is weak will need igniter replaced called landlord with estimate and diagnoses and stated to get it fix. Replaced igniter tested unit to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Solon, OH 44139
Joe O
Job Details: 08/08/2022
Customer serial number does not match our records. Advised customer to contact warranty company and get us a correct dispatch
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Cleveland, OH 44115
Jason N
Job Details: 08/08/2022
"Cc unit ice maker not working and sometimes food is freezing in ff sectionFound no ice in ice maker. Ran manual harvest test, unit indexed but did not fill with water. Found fill tube frozen. Thawed fill tube and ran manual fill test, found low water pressure from valve to ice maker, will cause fill tube to freezer up. Unit needs dual inlet valve. ; ordrng 1 67006322 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Valley View, OH 44125
Joe O
Job Details: 08/08/2022
"Cc: not workingFound error code f7e3(basket engaged during wash). Ran manual spin and agitate. Unit shifting, spinning and agitating. Checked under unit. Found gear case is leaking. Needs gear case and actuatorActuator shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Independence, OH 44131
Joe O
Job Details: 08/08/2022
"Cc: leakingFound gear case leaking oil. Needs gear case; ordrng 1 W11454741 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44120
Jason N
Job Details: 08/08/2022
"Cc unit ff section not cooling Customer states they were not sure if the ff section is getting cold enough because vegetables are going bad after a week. Good airflow to ff section. Ran manual damper operation test, evap fan test and the thermistor tests. All checked good. Found both sections temp settings set to 5 max. Set freezer and ff sections back to 3. Did not find any cooling issues with unit at this time, advised customer to monitor unit after temperature adjustments."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Jason N
Job Details: 08/08/2022
"Cc unit not drying clothesRan dryer op test, timed dry high heat. Unit tumbles, heats properly. Unit is not hooked up to vent, blowing freely into basement, no airflow restrictions. Let cycle for 10 minutes. Unit heating, cycling properly. Could not duplicate drying issue at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near University Heights, OH 44118
Jason N
Job Details: 08/08/2022
"Cc unit not dispensing water or making iceCustomer stated they changed water filter and it did not change anything. Checked water pressure to unit, no water pressure. Found source running through a filtration system in the basement which is not allowing water to pass. Advised customer to contact a plumber."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Ridgeville, OH 44039
Angel
Job Details: 08/08/2022
Cc that dispenser was still leaking and that he cannot get the stains off the door from water and ff section door on side has rust. I replaced dispenser water line and for the stains I explained to customer it was cosmetics so I called BJ and stated that customer will have to call whirlpool to see if they can help them out for issue with stain and rust. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Customer complaint that doors are not closing and temperatures are not steady, fresh food section temperature at 41 degrees, found door closers on both fresh food section doors worn out, door switches are not working, unit needs new door closers and door switches, part is out of stock so not scheduling return appointment ; ordrng 1 WR11X38266 (Door closer) and 1 WR49X38267 (Door closer) and 2 WR23X29161 (Switch)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/08/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
David R
Job Details: 08/08/2022
"Replaced pump wash motor. Ran diagnostics, good. All components working. Op Test Ok."
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Garfield Heights, OH 44125
Joe O
Job Details: 08/08/2022
"Arrived, customer stated they tested positive for Covid and will have to reschedule.office to contact; saved tckt"
We serviced a
GE OTR MICROWAVE
Model PVM9215SK3SS
Near North Royalton, OH 44133
David R
Job Details: 08/08/2022
"Cc unit not heating or any sounds while running. Unit will do its countdown but not heat or activate heat circuit. Unplugged, found some loose wires on control. Reconnected. Door switches look decent. Plugged in. Unit started up and heating. Thinking short in main control and door switches. Gave estimate to customer, customer paid SVC only. Do not order parts.; ordrng 1 WB56X30177 (Control assembly) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/08/2022
Replace filter opt test ok
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Installed new idler pulley, op test good"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/08/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit have same issue, Replaced control, Lauren ordered an extra control but couldnt locate the unit , she asked if I could add this one and replaced the control, opt test ok; ordrng 1 W11574590 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Olmsted Falls, OH 44138
Angel
Job Details: 08/08/2022
Cc that seal was coming off again but this time from the middle. Replaced seal with new one steamed it out for proper sealing. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit leaking from the bottom, verified and found lots of ice in the fz and in the bottom of Ff, found fill tube pinched and not in the ice maker all the way, causing it to leak insi the fz cleared ice and reset fill tube and ran fill test 3 times not water leaking. Opt test. Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP22KGWH01
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/08/2022
Cc: leakingFound drain tube plugged. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Burton, OH 44021
Brian M
Job Details: 08/08/2022
Cc unit not making ice Found wires at hinge broken Needs door ; ordrng 1 LW10691266 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit not drying properly, found water container almost full and lint screen is completely clogged with lint and needs to be cleaned, noticed how much clothing was in the dryer advise tenant of smaller loads, and to make sure that the lint and water and being taken care of to prevent long or multiple damage drying cycles. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mentor, OH 44060
Dan H
Job Details: 08/08/2022
"Customer complaint of grinding noise, started quick wash cycle with load, unit filled and began washing, unit drained, unit rinsed, unit spun out, clicking noise is coming from shifter motor, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/08/2022
"Customer complaint of door open error, installed new interlock, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Parma, OH 44134
David R
Job Details: 08/08/2022
"Replaced regulator. Tested oven, and burners. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS4
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/08/2022
"Cc: start button not functioningFound start button is functioning, stopped working while filling out lbc. Needs uiui shows discontinued; ordrng 1 W10243230 (panel-cntl(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/08/2022
"Cc unit not starting cycleRan diagnostics, found code f7e4 for basket reengagement fault. Ran shifter agitation and spin test, shifter is not moving into position. Checked power to shifter, good at 121v. Replaced shift actuator using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Manny
Job Details: 08/08/2022
"Cc unit making a loud squeaking noise, ran diagnostics no codes found, ran test cycle unit finished without any issues, or noise, asked customer for 3 to 4 large towels to run a spin test, got towels soak and ran drain and spin, unit not making any noise at this time. Advise customer to try recording the noise if she hears it again, cant duplicate the noise at this time. Unit working as designed, opt test oc"
We serviced a
GE RANGE
Model JBS55DM2BB
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Customer complaint that the oven is not working, started bake for 350 degrees, bake element is not working, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/08/2022
"Replace door glass,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Westlake, OH 44145
Angel
Job Details: 08/08/2022
"Cc that unit is squealing when it starts up. Verified and after about 2mins heard the squeal coming from the idler pulley used repair kit to replace rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Highland Heights, OH 44143
Joe O
Job Details: 08/08/2022
"Cc: leaking from water dispenserCustomer stated they do not use the water dispenser but the water dispenser is leaking. No signs of water leaking upon arrival. Filled cup, 1 drop leaked after filling. Monitored to see if another drop would form. Not forming another drop. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44136
Manny
Job Details: 08/05/2022
"Replaced tub , ran calibration cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Amherst, OH 44001
Angel
Job Details: 08/05/2022
"Cc that unit was not doing anything. Ran diagnostics and found error code F7E1 and F0E5 looked underneath and found pulley came off causing belt to fall off as well and jamming the actuator because of overloading the washer so I replaced actuator, belt and cam ran a calibration and auto test and passed recommended customer not to exceed more than half a basket of clothes to avoid issue from happening again. Opt test ok.; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Mentor, OH 44060
Brian M
Job Details: 08/05/2022
Cc unit has a noise that intermittently happing Tried to re create noise but could not duplicate Advised to watch and record
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Chardon, OH 44024
Brian M
Job Details: 08/05/2022
Cc of noise Found noise coming from blower housing Will need blower wheel and motor and its recommended to replace rollers and belt ; ordrng 1 WP697772 (blower wheel) and 1 W11105178 (motor-drve) and 1 4392067 (DRYER REPAIR KIT) and 1 W10849499 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Eastlake, OH 44095
Corina B
Job Details: 08/05/2022
"The thermistor was covered in dye from the drier, placed from t/s. Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10384183 (THERMISTOR), and 2 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/05/2022
"Found motor humming when running diagnostic test.it would not start and it was a bad capacitor replace from t/s,opt test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/05/2022
"Found seal on pump leaking ordering part ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Novelty, OH 44072
Joe O
Job Details: 08/05/2022
"Cc: shut down mid cycle, not clean ledFound error codes f6e4(float switch open) f6e3(suds/air in pump). Ran diagnostics test cycle. Found under unit wet. Found unit has no drain loop. Found excessive suds in unit. No leak found. Advised customer to try a different detergent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03P
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/05/2022
"Cc: not coolingFound temps at 69 degrees. Found no frost pattern. Found small amount of ice build up on cap tube. Needs compressor, evaporator, and drierEvaporator out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chardon, OH 44024
Joe O
Job Details: 08/05/2022
Installed control and drain pump. Unit throwing error code f3e2(pressure system fault). Checked pressure hose and harness. No kinks and or holes. Ran diagnostics test cycle. Unit started to fill and wash. Drain pump continuously running. Needs control and pressure hose; ordrng 1 W11543994 (Control) and 1 WP353244 (pressure switch hose)
We serviced a
KENMORE STACK W/D
Model 417.6172251
Near Madison, OH 44057
Dan H
Job Details: 08/05/2022
"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and advanced to normal wash cycle , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 08/05/2022
Installed vent assembly and deflector. Ran wash test for several minutes and observed. No leaks found. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PE7A
Near Willoughby, OH 44094
Jason N
Job Details: 08/05/2022
"Installed ice maker. Ran manual cycle test, ice maker cycles and filled mold with water. Op test good."
We serviced a
GE REFRIGERATOR
Model GTH21GBEBWW
Near Kirtland, OH 44094
Jason N
Job Details: 08/05/2022
"Cc unit not cooling in ff section and leaking waterFound customer using a bowl to catch water leaking from air passage, this is blocking most of the airflow to ff section. Removed bowl, good airflow to ff section. Checked freezer evaporator drain, found duckbill valve at bottom of drain tube gummed up with sludge. Removed duckbill and cleaned. Reinstalled. Poured water down evap drain to ensure good flow through. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Eastlake, OH 44095
Jason N
Job Details: 08/05/2022
"Cc unit not draining at end of cycle. Custom stated the unit no longer drains at the end of the cycle, also the top rack has been falling down. Found upper rack adjusters broken on both sides, will need updated adjuster kit. Found standing water in bottom of unit, pressed cancel/drain. Drain pump lightly humming. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Pump impeller damaged, as well as sump port. Advised customer drain pump and motor/sump assembly would need to be replaced. Customer declined repair. ; ordrng 1 W11087376 (Pump/motor assembly), used 1 W10712395 (Adjuster kit), and 1 W10876537 (Drain pump) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 08/05/2022
Cc that unit was making weird sound when using display. Confirmed speaker on display sounds blown replaced harness and console tested unit and made sure customer tested it themselves also helped them out on connecting unit to wifi and app. Opt test ok.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Orange, OH 44128
Joe O
Job Details: 08/05/2022
Installed cooktop. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 08/05/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 08/05/2022
"Checked the gaskets, around the door, good. Checked the cold air from the ice fan good, no ice build up. The return is sucking air in. Checked the ice maker, not bowing, filled tube is clear, no wires broken. Did find the ice door gaskets, pulling away. Replaced the door. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Burton, OH 44021
Brian M
Job Details: 08/05/2022
Cc unit leaking Found drip pan clogged Cleared drain OP Test Ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/05/2022
"Installed new drain hose, op test good"
We serviced a
WHIRLPOOL DRYER
Model CGM2743BQ0
Near Cleveland, OH 44135
Manny
Job Details: 08/05/2022
"Cc unit still not drying properly , found vent crushed up, and clogged up on the outside, and lint feels wet,unit was running a cycle, open the door and noticed the clothes were too wet for the dryer, checked clothing and they are completely soaked, unit is working as designed tenant are misusing the unit, advise that vent be cleaned and replaced and for tenants to make sure that the clothes are just damp when putting in the dryer and if clothes are still soaked to run a drain and spin in the washer to remove as much water as possible. Unit is working as designed, opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Jason N
Job Details: 08/05/2022
"Cc unit not starting cycles, has powerRan diagnostics, no codes stored. Tried running auto test cycle, would not start cycle. Checked connections and wires. Found broken wire on lid lock harness under console. Repaired wire. Started auto test, unit ran test and all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/05/2022
"Cc unit light switch broke for refrigerator door.Confirmed, light switch broke. Replaced switch using customer supplied pre Id part. Illumination restored. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44119
Jason N
Job Details: 08/05/2022
"Cc unit not advancing past sensingCustomer stated unit fills and then drains out, not advancing past sensing. Found drain hose laying on floor going into floor drain. Corrected drain hose install, clipped to wash tub side. Ran auto test and calibration. All functions passed. Op test good."
We serviced a
MAYTAG DRYER
Model MGDX500XW0
Near Fairview Park, OH 44126
Angel
Job Details: 08/05/2022
"Cc that unit was making a loud squealing sound. Ran unit and the sound was from the idler pulley. Replaced all parts with dryer repair kit so it got rollers, pulley and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TF9
Near Lakewood, OH 44107
Angel
Job Details: 08/05/2022
Cc that unit was making a sound and think its the fan. Verified and unit was not running at the moment took off evaporator cover to inspect an frost and unit after 5mins of being there made the sound and I asked customer that it was the sound they were hearing and they said yes. So i showed them and explained to them that the sound they are hearing is the refrigerant flowing through evaporator when unit kicks on also evaporator had a perfect frost pattern unit is working as designed customer stated that warranty is almost over and wanted to be sure everything was good. Opt test ok.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44109
Corina B
Job Details: 08/05/2022
"CC that the oven is not heating. Confirmed. 0 amps, checked the igniter 120 volts from the control. Oven heated t0 350*.loose wire. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Burton, OH 44021
Brian M
Job Details: 08/05/2022
Cc of frost in the freezer Found door to be damaged Parts are NLa
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS20
Near Aurora, OH 44202
Brian M
Job Details: 08/05/2022
Cc unit not turning Found turn table turned off Fixed settings OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/05/2022
"Replace heater had problems taking unit out but got it done and replace heater,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Solon, OH 44139
Joe O
Job Details: 08/05/2022
Cc: not dryingFound error codes fae2(vent electrical problem). Ran diagnostics test cycle. Found cold water at start of cycle. Found vent motor functioning. Found heater is heating. Advised customer to run hot water at sink prior to starting unit. Customer also not using rinse aid. advised customer on rinse aid usage. Unit functioning as designed. Op test ok
We serviced a
AMANA WASHER
Model LW3503W2
Near Cleveland, OH 44109
Manny
Job Details: 08/05/2022
"Cc unit leaking, took unit apart and found unit leaking from the transmission, motor is full of water and rusted, drain pump is also leaking, try locating parts but cant find them, spoke to AB he found parts NLA, informed customer, and collected for service"
We serviced a
GE DISHWASHER
Model GDF630PSMOSS
Near Lakewood, OH 44107
Angel
Job Details: 08/05/2022
"Cc that unit stopped draining again. Verified pump again to see if it came unplugged again but it was plugged in. Tried canceling to see if it would drain but drain pump would not kick on. Checked latch and it was good took off control to check voltage going to drain pump and it was not consistent unit will need control and drain pump gave customer estimate and there leaning towards rather getting a new unit they said if anything they will call us back to continue repair.; ordrng 1 WD19X25461 (Drain pump) and 1 WD21X29658 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Seven Hills, OH 44131
Corina B
Job Details: 08/05/2022
"CC that there is a buzzing noise, handle is off and the doors are not level. Confirmed. Reattached the freezer door handle, the ice maker waS turned on with no water. The valve humming . Leveled the ff door with the freezer. The unit is rocking, no feet on the unit. Advised cust to get shims to stop the rocking. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Aurora, OH 44202
Brian M
Job Details: 08/05/2022
Installed switch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Parma Heights, OH 44130
Manny
Job Details: 08/05/2022
"Cc unit not cooling in both sections, verified and unit is pretty warm, compressor is trying to start but only hums for about 30 seconds then shuts off, tried pulling unit out but is wedge against counter and cabinet, when trying to pull it gets stuck and wont budge. Customer pulled unit out and I hooked it to killawatt and unit pulling 15.6amps unit needs a compressor. Parts not showing in stock, office to schedule next service appointment.; ordrng 1 W11574734 (Compressor) and 2 W11109499 (drier-tube)s"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East Cleveland, OH 44112
Jason N
Job Details: 08/05/2022
"Cc unit stopped cycling in mid cycle, could not get unit to restart. Customer stated the unit stopped in mid cycle, had to manually drain the water out. Ran diagnostics, found code f9e1 for drain problem. Ran auto test, found drain pump not turning on. Checked under unit, found drain pump connector wires damaged. Repaired wires and retested. All functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44108
Jason N
Job Details: 08/05/2022
"Cc unit center burner not working and oven not workingFound center burner head flame holes completely blocked with coagulated grease and carbon, best to replace at this point. Ran bake test on oven, found oven spark intermittent, when ignition does happen, flame goes out within several seconds. Ordering bake ignition parts due to poor spark and flame sensing. ; ordrng 1 W11162730 (DSI board) and 1 WP9758079 (Bake ignitor) and 1 W11161843 (Harness) and 1 W11162114 (Center burner head)"
We serviced a
WHIRLPOOL DRYER
Model WED5790VQ1
Near Avon Lake, OH 44012
Angel
Job Details: 08/05/2022
"Cc that unit is not heating. Verified and unit would not heat took off back panel and checked all fuses, thermostat and heating element and they were all good also made sure the motor was plugged in correctly and it was checked timer on back and found that one of the wires shorted out on the cabinet cut wire and reconnected it with a wire not and taped it off tested unit and started heating as should. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/05/2022
"Warmer outside walls are normal for fridge show customer a link,customer is not satisfied with unit he said is get really hot but when touch is warm is not as hot customer said it is call tech line and spoke to rob unit working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Strongsville, OH 44136
Marie V
Job Details: 08/05/2022
When arrived found fresh food section light not working. Freezer light is working properly. Ordering correct part. ; ordrng 1 W11527432 (Fresh food module)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 08/05/2022
"Customer complaint of error code, ran diagnostics found f5e1(lid lock fault) error code, lid locks and unlocks, button shorted on user interface and beeping, unit needs new control and user interface ; ordrng 1 W11125152 (Ui) and 1 W11182868 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/05/2022
"Customer complaint that unit beeps during use, unsanitary conditions (see pics)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/05/2022
"Cc that the dispenser lid broke. Confirmed. Replaced dispenser. Tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/05/2022
"Cc: over filling, cycle time incorrectCustomer stated quick wash use to be 38 mins now shows 47 mins. Found max fill is turned on. Customer stated she turned on max fill for a load and didnt know it saved her cycle. Shut off. Tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Bedford, OH 44146
Joe O
Job Details: 08/05/2022
"Cc: condensation in ff section, and on mullion rail, frosting in freezerFound all gaskets sealing. Found humidity control shut off. Advised customer on humidity control. Advised customer on loading. Advised if something falls behind freezer drawer, or is stacked too high it can cause the door to stay open. If door is not completely sealed it will allow warm air in and cause frost in freezer and condensation in ff section. Adjusted freezer door to allow more surface area so gasket will seal better. Advised customer not to leave doors open for periods of time. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Chardon, OH 44024
Dan H
Job Details: 08/05/2022
"Customer complaint that unit stops mid cycle, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering tub, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Brecksville, OH 44141
Marie V
Job Details: 08/05/2022
"Cc that the unit is making a f2e1 error code again, the top 3 buttons for each oven are not operating, ui is not good. called whirlpool tech line spoke with Chris. He said is a problem with the user interface, but if issue persists will need to replace both motherboards of the appliance as well. Replaced panel, penetrating unit to 350*. Pass, also delete error codes. Op test ok.Brought core for return ; ordrng 1 W11179310 (Control with power supply) and 1 W10801665 (Control no power supply)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Valley View, OH 44125
Joe O
Job Details: 08/05/2022
Installed element.tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chardon, OH 44024
Dan H
Job Details: 08/05/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking from sump, unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10805015 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 08/05/2022
Installed ui and control Still getting errors Reinstalled old control board no errors Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Independence, OH 44131
Corina B
Job Details: 08/05/2022
Replaced the drawer that the customer supplied to me. Opt test ok
We serviced a
KENMORE WALL OVEN
Model 790.413994
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/05/2022
"Cc no bake or broil Found thermostat open ; ordrng 1 5303302280 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH6
Near Seven Hills, OH 44131
Corina B
Job Details: 08/05/2022
"CC that the unit the ui stays on, power was turned off when arriving. Ran diag 2-1 stuck key, 6-2 fill valve, Service pointer W10536944 to replace the ui. Cust does not want to repair ; ordrng 1 WPW10500177 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/05/2022
"Installed new heater, op test good"
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 08/05/2022
"Installed main control. Ran bake test, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Painesville, OH 44077
Dan H
Job Details: 08/05/2022
"Installed new gearcase, motor, capacitor , shifter, cam, belt, and washplate, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
Marie V
Job Details: 08/05/2022
"When arrived,took temps 1* freezer and 30* fresh food. Full frost pattern, cust said unit cools good but then stops cooling. Replaced control and filter drier per techs notes and whirlpool tech line. Op test ok"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 08/05/2022
"Cc that the unit is not cooling. Confirmed. Took temps 59* fresh food section and 63* in freezer. Removed cover from fresh food and freezer, verify with uv light found a leak at the fresh food evaporator. Ordering part also ran entitlement; ordrng 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Drier uv)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gates Mills, OH 44040
Jason N
Job Details: 08/05/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP. Ran auto test, checked for leaks. Op test good."