Service History 61

We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Put part in place, tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBWW
Near Madison, OH 44057
Jeff M
Job Details: 05/17/2021
The fresh food evaporator drain was frozen I steamed the drain unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Cleveland, OH 44102
Marie V
Job Details: 05/17/2021
Cc that the unit had an error code of f1e1. Cannot work on unit when is loaded with bugs. Whirlpool will contact cust. Took pics.; saved tckt
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2021
"Cc that the unit will not start just beeps 3 times, once they shut the breaker off and back on and it worked , but does nothing now. Confirmed ran diag 815 is all I can get, unit does not operate because thinks that the door is open. Door test ok. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER5750BAW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc unit broil is coming on by itself. Breaker was off. Turned on, no error code popped up but broil is coming on by itself. Checked service manual, F1 would replace control. Looked up on Marcone, part 74006186 is NLA. Called office to check part research."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/17/2021
"CC that the unit turns on and off, the top basket to the freezer the wheels are broken off. When arriving the unit was not turning on. No fans, no compressor. Checked the compressor with the inverter box, good. Service pointer W10823361D Will need a main control. The upper rail is nla. ; ordrng 1 W10818296 (Control) and 1 2257442 (Upper basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 05/17/2021
"Replace parts,opt test ok ; ordrng 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Cc that the unit does not always complete cycles. Ran diag found error code of f1E2 motor control fault. Check all connections, check the capacitor, pass and also check connection at the main control. Everything pass unit will need main control and ordering shifter because is the one that always come off place. ; ordrng 1 W11417466 (Control) and 1 W10913953 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Replaced contro. Ran calibration and auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details: 05/17/2021
Installed the new part op tested good.
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8348CDP
Near Painesville, OH 44077
Jeff M
Job Details: 05/17/2021
I took the unit apart at least the three burners that were not lighting I found a rust buildup clean the rust out unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Installed UI control and latch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/17/2021
unit is not heating I tested all the fuses they tested good the heating element tested good the motor harness tested good the units receiving the correct power. The control board has a exhaust thermistor blown code The thermistor is within spec needs a new control board estimate only; ordrng 1 WPW10317638 (Control) and 1 S (S)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/17/2021
"Cc unit not cooling Customer stated items in ff section were spoiling, previous company wanted to do a sealed system repair. Unit is making ice, freezer temps are normal. Found ice buildup on ff evaporator, no airflow in ff section. Ran thermistor tests. All passed. Fan tests passed. Found Rc thermistor reading 5.1k which equates to 53 degrees on the thermistor chart. Replaced ff harness using truck stock. De iced evaporator. Reassembled. Set frost timing to standard 8 hrs. Advised customer to allow up to 24 hrs for unit to return to desired temps before restocking. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDG9306AWW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
"Cc unit not heatingFound unit able to heat but after cycling could will not open Found thermostats out of range as well Needs thermostats and coils Advised to replace igniter and flame sensor for pre maintenance ; ordrng 1 WP307250 (thermostat) and 1 279834 (2 coil gas valve set) and 1 WP303395 (thermostat) and 1 WP338906 (sensor) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW0
Near Geneva, OH 44041
Joe O
Job Details: 05/14/2021
Installed control and pressure switch. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near LaGrange, OH 44050
David R
Job Details: 05/14/2021
Replaced FZ light and FF top back left one. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Mentor, OH 44060
Joe O
Job Details: 05/14/2021
Cc: water leaking into ff sectionFound drain plugged. Cleared drain. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Jason N
Job Details: 05/14/2021
Installed convection fan blade. Ran bake test to 350 degrees. No abnormal noises heard. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Euclid, OH 44132
Jason N
Job Details: 05/14/2021
Cc unit shelf falls down.Customer stated middle deli shelf falls when there is product in it. Replaced meat/deli shelf and supports using customer supplied pre Id parts. Shelf operation normal.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 05/14/2021
"Replaced part. Still not working. Went through tech sheet. No correct power coming down to motor. Switch could of shorted control. Ordering control, motor as well. ***replace control first.; ordrng 1 W11525998 (Control) and 1 279787 (Motor)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, OH 44146
Dan H
Job Details: 05/14/2021
"Customer complaint of gas smell, confirmed, found left front burner gas line broken , found right front burner gas line bent and about to break, unit needs new left front and right front gas lines, part is out of stock so not scheduling return appointment ; ordrng 1 W10620002 (Gas tubing) and 1 W10861724 (Tubing)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Dan H
Job Details: 05/14/2021
"Installed new lid, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Jason N
Job Details: 05/14/2021
"Cc unit motor keeps running.Plugged in unit, found unit in drain out mode. Cancelled drain mode. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
Replaced parts. Tested. Adjusted temp. Give 24 hrs. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit agitates , valves open and close, drain pump is working, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 05/14/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
"Cc unit deli control not working, door ajar signal on, no lights or Icemaker. Found deli control malfunctioning, unplugged and everything back working normal. Icemaker called for water and cycled. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairview Park, OH 44126
Dan H
Job Details: 05/14/2021
"Customer complaint that unit does not dispense cold water, fresh food section temperature at 39 degrees, freezer section temperature at 1 degrees, water temperature at 46 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Sheffield, OH 44054
Marie V
Job Details: 05/14/2021
Cc that the burners work but non on the oven does. Confirmed. Check all wiring is good. Found gas valve to oven shut off. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44120
Jason N
Job Details: 05/14/2021
"Cc unit locked up again, clothes on washer. Found unit control loc on. No clothing in washer, door was not locked. Display still has plastic protective cover on it, which is torn up on top of Extra Rinse button( used for control lock). Removed plastic covering to turn control loc off. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick wash cycle, noticed excessive suds in tub. Customer using both Load n Go and single dispense for detergent. Advised to use only one for detergent usage, showed how to turn Load n Go off. Quick wash cycle completed normally. No issues found with unit functionality."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the unit is squeaking. Confirmed found belt loose. Replaced from T/S. Tested unit on high speed spin. No squeaking noises, op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
"Cam nut cam off again, replaced belt and cam from t/s. Put thread lock on, tested. Good. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 05/14/2021
"Cc unit making a noise during water fillRan auto test, confirmed squealing noise from hot water side of valve. Replaced inlet valve assembly using customer supplied pre Id part. Reran auto test, no abnormal sound heard when filling. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the uni isnot washing dishes properly. Found top and bottom spray arm clogged with food. I removed them and ran water at the sink and water does not flows from all hose. Unit will need spray arms. Cust will put parts in. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Joe O
Job Details: 05/14/2021
"Cc: not drainingCustomer stated the water gets up to the filter, customer stated the dishes are not getting clean. Filled and drained unit. Unit is draining. Ran test cycle. Found upper spray arm broke and not spinning. Found low water pressure from sump. Drain pump over heating. Needs sump assembly, upper spray arm and drain pumpSump assembly out of stock, office to reschedule; ordrng 1 WPW10554963 (pump&motor) and 1 WPW10531320 (drain pump) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY04
Near Chardon, OH 44024
Jeff M
Job Details: 05/14/2021
The UI has failed the part is discontinued
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW
Near Mentor, OH 44060
Jeff M
Job Details: 05/14/2021
Ui is not showing any info but the unit still operates. No display. ; ordrng 1 W11378949 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mantua, OH 44255
Brian M
Job Details: 05/14/2021
Cc unit not turning on Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rootstown, OH 44272
Brian M
Job Details: 05/14/2021
Installed filter head OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Corina B
Job Details: 05/14/2021
Replaced the control. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
CC that the dishwasher is not working. Found the ground wire touching the terminal block. The fill hose was kinked. Unkinked the waterline. Optest ok.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
I aligned the doors
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Strongsville, OH 44136
David R
Job Details: 05/14/2021
"Cc unit keeps going on and off, lights flashing. Found bottom receptacle of outlet loose and keeps dropping Power, switched cord to top receptacle and unit is working good. Will eventually need outlet replaced"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDH3
Near Kent, OH 44240
Brian M
Job Details: 05/14/2021
"Cc unit loud Found wash pump to be loud Needs sump assembly ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS10
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
"Cc: Door wont stay closedFound spring mechanism in slides failed. Needs slides; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44111
Dan H
Job Details: 05/14/2021
"New cabinet is damaged in several places(see pics), reordering cabinet, part is out of stock so not scheduling return appointment ; ordrng 1 W10677265 (Cabinet)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
There was a pin stuck in the pump. Op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Royalton, OH 44133
David R
Job Details: 05/14/2021
"Cc unit is leaking from back. Found water is leaking from house line, right at top of metal connector on water valve. Water valve itself is good. Unit is good. Will need plumber to change out new water line. Customer is contacting Lowes and insurance for water damage."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the lights are out on fresh food section. Found the light that was bad. Replaced from SurPlus, op test ok; used 1 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cleveland, OH 44135
Dan H
Job Details: 05/14/2021
"Customer complaint that unit will not drain, confirmed, no response from control, control is receiving 120vac , part is out of stock so not scheduling return appointment ; ordrng 1 W11498796 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lakewood, OH 44107
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning properly, found shipping bolts still installed, removed, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/14/2021
"Customer said it is leaking from front but not every time they use it. Seems like water is still building up a little at front end. Adjust legs a little more. Checked unit with front panel off. Seems like water is still getting through a little, past lower door seal. Also ordering float switch to be replaced. ; ordrng 1 W10909089 (Seal) and 1 WPW10195039 (Float switch)"
We serviced a
KITCHENAID COOKTOP ELE
Model KECC507RBL01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/14/2021
"Replaced switch and burner, tested unit op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/14/2021
"Cc unit not finishing cycles.Ran diagnostics, found codes f0e3 for overload, f0e5 for offbalance and f2e1 for ui stuck button. All functions passed. Ran wash test with large towels load then switched to drain and spin. All functions normal. Could not duplicate any issues with unit at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit not draining. Found unit has standing water in bottom. Pressed cancel drain, drain pump humming. Checked drain connection on sink, checked clear. Found drain hose kinked on rubber elbow connector on unit. Drain hose was routed incorrectly. Corrected drain hose installation, kink removed. Ran wash test then cancel drain. Unit drained correctly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
Cc: chute door not closing properlyCustomer has chute door to install. Customer does not want us to install at this time
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that the top works but the control and oven does not. Found the black wire to the term block was burnt. Replaced the terminal. Did not charge for part, talked to HB. Optest ok. ; used 1 W10245259 (Terminal block) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Cc that the unit is freezing things on fresh food section. Took temps 43* on fresh food section and 19* on freezer. Took back panel on freezer off, no frost on evaporator, check for leaks with UV light, found evaporator leaking refrigerant, replaced evaporator and put unit into a 28 vacuum. Waited 10 min , no changes on gages. Filled unit back with 134a 3.7 OZ. Good frost pattern. Advice cust to allow 24hours to get to the proper temp. Op test ok evaporator W10836706."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Brian M
Job Details: 05/14/2021
Customer showed pop took pic Cc unit sparked Ran several test could not get unit to spark Inspected cavity and switches OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS00
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed side slides OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that there is a fault code f24. Ran diag f24 WATER TEMPERATURE SENSOR ERROR. Checked the ntc 16k ohms. Temp inside house is 70*. Ntc is in range. Will need a new control. ; ordrng 1 WPW10326459 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDL03ITSS0
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed soap dispenser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rocky River, OH 44116
Corina B
Job Details: 05/14/2021
"Replaced the auger motor, main control, ui and seal. Brought core back for return. Optest ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit water warm and ice maker not making a lot of iceCustomer stated water will only be cold for a few glasses, then turn warm(tap temperature), also ice maker is making ice very slowly. Tested water dispense, dispense test good. Advised customer this model uses a small reservoir to store water. Found ice maker was turned off, customer stated she doesnt know why. Also found ice molds stored in ice container. Advised customer these will interfere with the bail arm ice level sensing and may stop ice maker from making ice prematurely. Stated the ice maker will fill a bin every 3 days as stated in the manual. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/14/2021
"Cc: not washingFound sump receiving proper power. Sump not spraying, needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
The relay on the control board is not closing or sending power needs a new main control board. No eta ; ordrng 1 W11182110 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500EBS11
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of noise in microwave Found noise coming from wheels on the glass there is flat spots on wheels and glass now scratchedNeeds plate and wheel Customer to install no need for return visit ; ordrng 1 W11373838 (Plate) and 1 W11110134 (ring-turn)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Replaced shifter,calibrated unit and ran auto test. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, OH 44102
Dan H
Job Details: 05/14/2021
"Customer complaint that oven is not heating, Confirmed, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Huntsburg, OH 44046
Joe O
Job Details: 05/14/2021
"Cc: not coolingFound unit has no frost pattern, unit in a 18 inch vac. No signs of leak. Needs compressor evaporator and drier; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Dan H
Job Details: 05/14/2021
"Installed new timer, op test no good , unit is not starting, thermal fuse and thermal cut off are good, unit needs new motor , part is out of stock so not scheduling return appointment ; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
David R
Job Details: 05/14/2021
"Drain pump not needed, loud in spin. Found shifter error code as well. Leaking underneath, needs drive system components. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 05/14/2021
"Replaced sensor, ran spin cycle, good, ran rinse cycle, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of no cool Found compressor on and extremely hot Found copper line that runs in drain pan to be rusted out Needs compressor and tubing replaced ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 05/14/2021
Cc: not heatingTested. Found unit pulling 14 amps. Tested high sides circuit. Needs magnetron and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Chesterland, OH 44026
Jason N
Job Details: 05/14/2021
"Pulled unit down from cabinet. Removed damaged magnetron and transformer. Inspected waveguide, no burns or noticeable damage. Installed new magnetron and transformer. Ran heat test. Unit heat test good, op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Jefferson, OH 44047
Joe O
Job Details: 05/14/2021
"Replaced gear case, and belt, found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 05/14/2021
Cc unit still leaking Found water coming around gasket and possibly around soap dispenser ; ordrng 1 W11032769 (dispenser) and 1 W11177741 (gasket)
We serviced a
HOTPOINT RANGE
Model RGA724PK2WH
Near Cleveland, OH 44107
Corina B
Job Details: 05/14/2021
"Cc that oven is not working. Verified and will need the thermostat replaced. Gave customer estimate and they will not fix will try to find new range.; ordrng 1 WB20K10020 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near Madison, OH 44057
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model DG608
Near Fairport Harbor, OH 44077
Brian M
Job Details: 05/13/2021
"Cc unit not heating Found coils valves malfunction and recommend replacing igniter ; ordrng 1 12001348 (3 coil gas valve kit) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Geneva, OH 44041
Joe O
Job Details: 05/13/2021
"Cc: not drying properlyFound blower belt ripped, and slipping off pulleys. Needs blower beltCustomer does not want to repair at this time; ordrng 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chesterland, OH 44026
Corina B
Job Details: 05/13/2021
Replaced control board and evap cover with harnesses that Service pointer W11033419D advised to replace. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Beachwood, OH 44122
Jason N
Job Details: 05/13/2021
"Cc unit not draining, water in bottom of unit. Ran diagnostics, found code f8e4 for drain motor electrical problem and 2-1 for ui stuck button. Ran cancel drain, drain pump is not powering up. Variable speed drain motor, unable to test for voltage. Tested drain pump for resistance. All pins reading 90-100 ohms. Tech sheet stated 80-100 ohms is good. Unit Needs control. Control up not showing in stock on Marcone. Office to contact customer for next service date. ; ordrng 1 W11308807 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 05/13/2021
Cc unit not drying properly Found error for heater relay Ran diagnostics run test heater turns on Needs control Control covered under 5 year warranty ; ordrng 1 W10854216 (cntrl-elec)
We serviced a
KENMORE DISHWASHER
Model 665.16354301
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 05/13/2021
Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KFGG500EBL0
Near Diamond, OH 44412
Brian M
Job Details: 05/13/2021
"Cc bezels are pitted and cut them Needs knob bezels No need to return customer to install ; ordrng 1 W10814133 (bezel-knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/13/2021
"Replace control and ran calibration and auto test pass also ran drain and spin,working as design,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rootstown, OH 44272
Brian M
Job Details: 05/13/2021
Installed control and sensor OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/13/2021
"Checked the compressor 150 watts in diag. Replaced the main control, nothing turned on. Will need an ui. Returning tech please install the old control then replace the ui. ; ordrng 1 W11099340 (Ui)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Mantua, OH 44255
Brian M
Job Details: 05/13/2021
Cc unit not starting Found thermal fuse open again Installed thermal fuse and thermal cut off OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/13/2021
"Cc unit lights flashing.Customer showed pop. Customer stated unit stopped running and lights started flashing on console. Tried resetting unit via breaker. Did not effect unit. Unit then started working again after a few days, has been working since. Ran diagnostics, found code f8e4 for overfill. Checked drip tray under unit. No water found. Ran wash test, found no water leaking into drip tray. Could not duplicate a overfill/leak issue at this time. Unit is working as designed."
We serviced a
KENMORE WASHER
Model 110.459624
Near Parma, OH 44134
Gabriel P
Job Details: 05/13/2021
Found shaft of basket broken will need basket but is no longer available is discontinued
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/13/2021
Cc unit making a noise Found noise to be a vibration Took unit apart inspected all wheels and drum and belt Cleaned blower wheel Put back together could not find where vibration is happening
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford, OH 44146
Jason N
Job Details: 05/13/2021
"Installed main control. Plugged in unit. Unit powered on. Ran dryer op test, good heat and op. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Geneva, OH 44041
Jeff M
Job Details: 05/13/2021
The unit is not cooling the compressor is running theres no heat transfer theres no frost pattern needs a compressor and evaporator; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap)