We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Olmsted Falls, OH 44138
David R
Job Details:
11/09/2023
Replaced wash pump and valve. Tested. Good. Ran diagnostics. Good. Op Test Ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2695KES
Near Brecksville, OH 44141
Bill
Job Details:
11/09/2023
"Cc unit not cooling, confirmed cc. 40 degs in fr and 60 deg in ff. Pulled amp draw 0.17 amps with compressor running. Compressor was 152 degs, evap 12001940 discontinued. But gave estimate on the rest of repairs, customer chose not to continue with repairs.; ordrng 1 W10160407 (Compressor) and 1 12001940 (Evap)"
We serviced a
WHIRLPOOL RANGE
Model GY399LXUS02
Near Brecksville, OH 44141
Bill
Job Details:
11/09/2023
"Cc keys 6 9 0 do not work, confirmed cc. Ordered new key pad, office to follow up as key pad is out of stock.; ordrng 1 WPW10207933 (Switch membrane), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW1
Near Strongsville, OH 44149
Bill
Job Details:
11/09/2023
"Cc burner separated from base, confirmed cc. Changed burner, tested opt test good."
We serviced a
KITCHENAID WASHER
Model KHWS01PMT3
Near Broadview Heights, OH 44147
David R
Job Details:
11/09/2023
Replaced valve assembly and flow meter. Tested. Good. No leaks. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oberlin, OH 44074
David R
Job Details:
11/09/2023
"Replaced gearcase, cam pulley from t/s, belt and actuator. Cleared up all oil/grease. Ran test mode and calibration test. Good. Op Test Ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44102
Marie V
Job Details:
11/09/2023
"Cc that the unit is not cooling in fresh food section and making a noise"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/09/2023
"Replace fz door, advise customer to allow time for gasket to properly expand, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland Heights, OH 44106
Manny
Job Details:
11/09/2023
"Cc unit not coming on verified and not power to console check outlet and good remove term block cover and good voltage removed door panel and control led blinking 2 time per techsheet communication error, ui has so corrosion in the connector, unit needs control and ui; ordrng 1 W11646927 (Control) and 1 W11625194 (Panel w UI)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44108
Manny
Job Details:
11/09/2023
"Cc unit makes noise, verified and bearings noise, tilted back and oil leak from gear case and components saturated with water,u it needs Gearcase, pulley, cap, shifter and motor will not proceed with the repair ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 W11497303 (Motor), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX335HVWH00
Near Cleveland, OH 44113
Manny
Job Details:
11/09/2023
"Cc unit not draining, verified and recirculating and reservoir humming , unit needs reservoir and recirculating pump; ordrng 1 W11542867 (Recirc pump) and 1 W11542868 (Reservoir pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44108
Marie V
Job Details:
11/09/2023
"Replaced dampers and belt. Tested unit, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Bay Village, OH 44140
Marie V
Job Details:
11/09/2023
"Cc that unit had an off balance load and now basket is not center and when dispensing fabric softener comes outside. Confirmed found tub is stuck. Corrected, tested dampers. They bounce once. Working properly, tube came back to its normal spot. Stared unit, working properly. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc of unit not heating but when they test other cycles and rebooted unit works. Ran diag, no codes. Found time dry had air only. Changed to medium high, tested it. It cycles every time. Unit is heating up. Explain cust if set by mistake unit will default to air only. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that was washing blankets and that unit stared making a grinding noise very loud , now is not working. Confirmed found cam screw came off and cap is not working. Replaced both from t/s. Tested unit, working properly ; used 1 W10721967 (PULLEY), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that freezer is not cooling properly have digital thermometer showing 14 *. Also ice maker is leaking. Corrected ice maker issue. Took evaporator cover off, theres full frost pattern on evaporator. Advice cust to set temp 1 notch higher l give 24 hours for temp to adjust. Op test ok"
We serviced a
GE WASHER
Model GTW680BPL2DG
Near Avon Lake, OH 44012
Marie V
Job Details:
11/09/2023
"Cc that unit is squeaking while agitating. Tilted unit found some oil, removed belt, tried removing cam. Does not comes out. Tested dampers, they are working properly. When spinning cam when removed belt is squeaking, noise is coming from gearcase. Will need new gearcase , belt , cam and impeller; ordrng 1 WH03X33731 (Geracase) and 1 WH01X24180 (Belt) and 1 WH03X32097 (Cam) and 1 WH43X32857 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/09/2023
"Cc of unit taking for ever to dry the clothes. Stared unit, no heat. Found cut off open. Replaced from surplus. Tested unit. Op test ok; used 1 W10900067 (Cut off) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Parma, OH 44134
Bill
Job Details:
11/09/2023
"Cc not cooling in ff side, confirmed cc. Ff evaporator frozen over, tested heaters, and thermistors. All tested good, gave estimate for circuit boards replacement. Customer chose not to continue repairs at this time.; ordrng 1 WR55X44126 (Door control) and 1 WR55X41025 (Ui) and 1 WR55X38248 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Warrensville Heights, OH 44128
Bill
Job Details:
11/09/2023
"Changed control, Ui, heater, and thermistor. Tested opt test good."
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Garfield Heights, OH 44125
Bill
Job Details:
11/09/2023
"Cc unsure if unit was operating properly, confirmed cc. Tested unit and monitored ignition. Unit operating as intended, gave customer some points on how to get the most out of the unit."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Rocky River, OH 44116
Manny
Job Details:
11/09/2023
"Cc unit squeaky, ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
IKEA DISHWASHER
Model IUD9500WX4
Near Cleveland, OH 44111
Manny
Job Details:
11/09/2023
"Cc unit not starting, verified and no power to unit ui and control are shorted due to water since ui is missing a button, unit needs control and ui ; ordrng 1 W10890671 (cntrl-elec) and 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Corina B
Job Details:
11/09/2023
"CC that the rinse and spin does not work. Confirmed. Ran diag f8e1 long fill, no fill. Ran a manual test for the cold and hot. Cold valve is blocked trickling in. Replaced the valve from t/s. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Atwater, OH 44201
Corina B
Job Details:
11/09/2023
Installed the orfices for propane. Tested. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kent, OH 44240
Corina B
Job Details:
11/09/2023
"Replaced the drain pump, harness and control. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Aurora, OH 44202
Corina B
Job Details:
11/09/2023
CC that the unit is not draining. Confirmed. Found there was debris inside the drain. Removed the debris. Started a rinse and spin. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Chagrin Falls, OH 44022
Corina B
Job Details:
11/09/2023
"CC that there is a noise when it runs. Unit was in a defrost when arriving. Ran diag tested the fans, damper, and the compressor no noise. Advised Cust to get a video of the noise."
We serviced a
KENMORE DRYER
Model 11062882100
Near Solon, OH 44139
Corina B
Job Details:
11/09/2023
"CC that the u it does not turn on. Confirmed. Found the thermal fuse is open. Will need a new fuse. Cust is going to install the part; ordrng 1 WP3390719 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/09/2023
CC that the ice is not coming out. Confirmed. Found the ice bin not sitting properly for the auger motor to spin the dispenser. Reset the bin. Tested. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Novelty, OH 44072
Jason N
Job Details:
11/09/2023
Cc normal button on controls does not workConfirmed all buttons except Normal test good for functionality. Replaced console control using customer supplied pre Id part. All functionality tests good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Eastlake, OH 44095
Joe O
Job Details:
11/09/2023
"Cc: ice build up freezer floorFound drain tube plugged. Needs drain tube; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Joe O
Job Details:
11/09/2023
Cc: not heatingFound thermal cut off open. Needs thermal cut off2 techs needed; ordrng 1 280148 (cutoff-tml)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Joe O
Job Details:
11/09/2023
"Cc: not spinningFound no stored error codes. Motor just humming. Replaced capacitor. Ran auto test. Error code f7e1(tach signal missing). Replaced actuator. Ran auto test. Op test ok; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
GE DISHWASHER
Model ZDT975SSJ2SS
Near Bratenahl, OH 44108
Joe O
Job Details:
11/09/2023
"Cc: leaking, not drainingFound standing water in unit and under unit. Removed water under unit. Canceled cycled, unit drained. Ran test cycle. Unit starts and fills, washes and drains. Could not duplicate leak. Unit functioning as designed. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Cleveland Heights, OH 44112
Joe O
Job Details:
11/09/2023
"Cc: not draining, not completing cycleUnit had water remaining. Canceled cycle, unit drained. Found error code f5e2(door stuck closed). Found drain pump over heating. Replaced drain pump. Tested. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Geneva, OH 44041
Dan H
Job Details:
11/09/2023
"Cc that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 25 degrees, found evaporator frozen solid, found defrost heater harness broken, unit needs new defrost heater; ordrng 1 W11650661 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint that unit is not doing anything, confirmed, found outlet unit is plugged into burned/melted, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Perry, OH 44081
Dan H
Job Details:
11/09/2023
"Customer complaint that unit shuts off after a few seconds, confirmed, found inside of unit complete soaked, water drops every where on all components, found water on control boards, unit needs new control and motor , control and motor are no longer available ; ordrng 1 DC92-01025D (Cntrl) and 1 DC93-00101M (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Painesville, OH 44077
Dan H
Job Details:
11/09/2023
"Customer complaint that drain pump will not stop running, found unit in continuous drain, canceled, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/09/2023
"Cc: not starting cycleFound error codes f2e1(stuck key) f2e3(mismatch control and ui). Unit only has a control, no ui. Entered manual diagnostics. Unit filling, agitating, and draining and spinning. Ran tach test. Unit reading basket speed. Ran calibration. Advised customer to monitor. If customer continues to have issues will need control. Built estimate for control; ordrng 1 W10582043 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Mentor, OH 44060
Dan H
Job Details:
11/09/2023
Installed door handle
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Madison, OH 44057
Dan H
Job Details:
11/09/2023
"Customer complaint of squealing noise, confirmed, found pulley seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Joe O
Job Details:
11/09/2023
Installed panel and element. Tested. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Conneaut, OH 44030
Joe O
Job Details:
11/08/2023
"Cc: not heatingFound unit pulling 10 amps. Magnetron excessively loud. Needs magnetron and diodeCustomer does not want to repair at this time; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Joe O
Job Details:
11/08/2023
"Cc: unit sounds like a jet taking off when in spinRan drain and spin on high speed. Found excessive shaking from basket while spinning. Suspension rods weak. Cannot hear balancing liquid in basket. Needs basket, and suspension rodsOffice to reschedule; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension rods)"
We serviced a
GE FREEZER
Model GFSF6KEXAWW
Near Beachwood, OH 44122
Corina B
Job Details:
11/08/2023
"CC that there is still clumps of ice. Confirmed. Checked the ice maker, no cracks. Will need the replace the filter. Clumps still there after the filter. Will need a fill tube."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Joe O
Job Details:
11/08/2023
"Cc: valve squealingFound valve squealing with cold water. House pressure around 70psi. Needs water valveCustomer does not want to repair at this time; ordrng 1 W11210463 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Avon Lake, OH 44012
Angel
Job Details:
11/08/2023
"Cc washing machine will not drain. Verified and found connector was loose on drain pump reseated connector properly, tested unit opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Columbia Station, OH 44028
David R
Job Details:
11/08/2023
F3E0 error. Replacing main control and sensors ordering. ; ordrng 1 W11620481 (Control) and 1 WPW10181986 (Sensor)
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Geneva, OH 44041
Jason N
Job Details:
11/08/2023
"Cc unit making rattling noise Ran dryer op test for several minutes, found noise starts when unit heats up to certain point. Pulled front panel, checked all panels and screws to ensure all are tight. Could not isolate cause of vibration at this time. Ordering blower wheel in case wheel is unbalanced/possible hairline crack and adding insulation in certain spots to prevent panel to panel vibration.; ordrng 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Roaming Shores, OH 44084
Jason N
Job Details:
11/08/2023
Cc unit freezer light not working Replaced freezer light switch using customer supplied pre Id part. Freezer light op test good.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
"Cc unit powers on but does not startConfirmed power on, unit does not start. Ran diagnostics, test cycle failed to start and unit flashed f1e1 for main control fault. Checked power at motor relay on main control, good in at 121v, but 0v out when cycle started. Unit will need main control replaced due to failed motor relay. Customer declined repair at this time. Estimate only. ; ordrng 1 WPW10654005 (Control-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Chardon, OH 44024
Jason N
Job Details:
11/08/2023
Installed friction pads. Door operation test good.
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Atwater, OH 44201
Corina B
Job Details:
11/08/2023
"CC that the unit is taking a long time to dry. Checked vent outside, clear. Let run for 10 minutes. Stopped heating. The gas valve a not opening up. Will need a new valve. Cust does not want to repair ; ordrng 1 DC62-00201A (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina B
Job Details:
11/08/2023
CC that the water does not shut off at the valve. Confirmed. Will need a new valve. ; ordrng 1 W11513255 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middleburg Heights, OH 44130
David R
Job Details:
11/08/2023
Replaced control. No errors. Ran test mode. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Strongsville, OH 44136
David R
Job Details:
11/08/2023
"Cc questions about vibration, cycle questions. Went through diagnostics. All components good. Answered all questions customer had. All functions working properly. Unit is working as designed. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near North Royalton, OH 44133
David R
Job Details:
11/08/2023
"Replaced harness, ran and cleared old codes. Ran test mode. All water drained. Ran component separate, good. Ran drain/spin. Good. Advised customer to make sure to turn spin option on for whatever cycle being used. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6600WL0
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/08/2023
"Cc of unit making a loud squeaking sound. Confirmed noise comes from pulley. Ordering parts.; ordrng 1 8547174V (Pulley) and 1 4392067 (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44144
Marie V
Job Details:
11/08/2023
"Cc that unit is making same noise while running, vibration noise. Comes from fan, while holding fan noise goes away, vibration is making housing plastic and metal liner from evaporator rattling, fan blades , retainer , and Called whirlpool he told me to use more insulation or seal to damper noise that is coming from cover. Uset masking take behind fan housing also on fan. Advice cust to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma, OH 44129
David R
Job Details:
11/08/2023
"Cc unit getting water but not washing. Unit is unhooked from power, water and drain. Tested motor. Open. Will need wash assembly.; ordrng 1 W11665769 (Wash pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma, OH 44130
David R
Job Details:
11/08/2023
"Replaced belt and and pulley from t/s. Found the nut under pulley assembly came off, put new one on with added lock thread. Ran diagnostics. Good. Ran normal wash good, Op Test Ok. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Manny
Job Details:
11/08/2023
"Cc unit not cooling in the ff, verified and unit at 60 in the FF ran test and everything checked out, control was out of program reprogrammed and unit started working, advised customer to monitor the unit for at least 12 hours and if temperatures dont start going down controls wouldve needed, ; ordrng 1 WPW10120827 (cntrl-elec) and 1 WPW10116216 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details:
11/08/2023
"Replaced the ice maker, control and heater. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Streetsboro, OH 44241
Corina B
Job Details:
11/08/2023
"CC that there is a vibration. Confirmed. Removed the blower house, readjusted. No noise. Opt test ok."
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Corina B
Job Details:
11/08/2023
CC that there is a vibration with the fan. Confirmed. Called t/l to figure out where the vibrations is coming from. Pulled the unit out. Will reorder the cover. ; ordrng 1 W11532990 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Bay Village, OH 44140
Angel
Job Details:
11/08/2023
"Cc ice maker does not make ice. Checked temp and freezer was at 1 degree and fresh food section at 39 degrees. Ran diagnostics and was given E5 error bad ice maker thermistor. Advised customer to try and reset unit. If that does not work. Customer will need to replace ice maker and control board.; ordrng 1 W11224256 (Control board), used 1 W11658802 (ICEMAKER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Marie V
Job Details:
11/08/2023
"Cc that the unit is going from sense to done, and that the clothes are wet, stared unit found drain hose on floor. Ran diag found error code f8e1 long fill. Corrected. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE9
Near East Cleveland, OH 44112
Marie V
Job Details:
11/08/2023
"Cc that unit is not cooling. Confirmed both sections at 70S*. Can hear evaporator fan running, condenser fan and compressor are running as well. Compressor is drawing 89.amps, no frost pattern on evaporator. Unit will need new compressor. Cust will not fix. ; ordrng 1 5303918437 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Cleveland Heights, OH 44118
Marie V
Job Details:
11/08/2023
"Cc of unit leaking from door. Found suds, explain cust to change pods or liquid detergent, unit is working properly at this point. op test ok"
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland Heights, OH 44118
Marie V
Job Details:
11/08/2023
"Cc that unit starts then stops and shuts off. Confirmed try running diag,unit has an error code but last number on panel is not working, cant read error codes. Ran auto test unit fills up and drains, no agitating or spinning. Tilted unit found rotor and stator has oil and some rust, slider not going down to engage with rotor. Unit will need new, gearcase, rotor and stator, slider. Cust will not fix.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Motor rotor) and 1 W10754158 (Motor stator) and 1 W10914560 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR8800FZ5
Near Walton Hills, OH 44146
Marie V
Job Details:
11/08/2023
"Cc that the unit is not getting hot. When it shows that is to temp she puts hand inside and is warm, not hot, flames too high and not level. Stared bake at 350*. Waiting , after 10 to 15 ing temp is correct. Explain cust that when unit beeps that is at the temp that was selected, you have to give it few more min for it to be at correct, temp. Calibrated unit 5* higher, leveled and corrected flames on burners. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRA22KMWH
Near Lakewood, OH 44107
Angel
Job Details:
11/08/2023
Cc loud noise coming from unit when it is running. When listening to the unit possible noise could be coming from the compressor.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44102
Angel
Job Details:
11/08/2023
Cc masher does not start cycle. F7E1 error. When looking under unit determined capacitor went bad. Replaced capacitor tested unit opt test good.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44106
Angel
Job Details:
11/08/2023
Discharged unit. Replaced compressor and filled the dryer with dryer filter. Replaced dryer filter. Tested for leaks. No leaks found. Put unit into 30 vacuum and waited for 10mins to make sure it held. And recharged unit with 55 grams of R600A. Recommended customer wait at least 24 hours for proper cooling.
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near North Ridgeville, OH 44039
David R
Job Details:
11/08/2023
"Fuse and thermistor sent out. Check, good, working correctly now. Found customer also needs to press start button firm in order to start correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Avon, OH 44011
David R
Job Details:
11/08/2023
"Cc unit not heating. Found open heater, also will need fuse kit and unit needs to be cleaned, lots of lint and dog hair. Long run in vent, suggest vent cleaning company if needed. Gave estimate for repair. ; ordrng 1 WP8544771 (Heater) and 1 279973 (Fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Strongsville, OH 44136
Angel
Job Details:
11/08/2023
Replaced pump assembly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Amherst, OH 44001
Angel
Job Details:
11/08/2023
Cc the door on their refrigerator is opening when put in a neutral position. Determined that the refrigerator needed to be leveled. Leveled unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44052
Angel
Job Details:
11/08/2023
"Cc the unit will not agitate. Upon plugging in unit the drain pump was in flood mode. We let flood mode finish and tested unit. Checked pressure hose and it doesnt have any cracks or damage. When running diagnostics we got a drain pump error code. We changed the drain pump with surplus part. When running diagnostic unit continued to run in flood mode. Proceeding to order control board an; ordrng 1 W11513246 (Control board) and 1 W11643701 (Harness), used 1 W11399437 (Drain pump) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near North Ridgeville, OH 44039
David R
Job Details:
11/08/2023
"Cc unit not turning on, no power and squeaking. Replaced dryer kit and thermal fuse. Good. Power cycled on and off at breaker. Good. Unit is working. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model CGM2941TQ1
Near Oberlin, OH 44074
David R
Job Details:
11/08/2023
"Talked to landlord, said dryer sides get hot and inside is hot but clothes arent drying. Clothes inside dryer when I arrived, warm and almost dry. Too off vent, ran unit on Regular Heavy, unit is heating up normal and cycling properly. Unit heat is good. Would suspect a vent issue. Checking vent. Connected back and went outside. About 15-20 ft vent run. No airflow outside. Vent issue. Would recommend vent cleaning, make sure to not overload dryer and to use correct Heat settings. Dryer itself is good. Op Test Ok."
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/08/2023
"CC that the drain pumps runs a lot. Confirmed. Advised Cust the the drain pump, will run when the water fills. The unit will consistently run to make ice. Working as designed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Shaker Heights, OH 44122
Manny
Job Details:
11/08/2023
"Cc unit not cooling, unit was unplugged, plugged into killawatt meter and good, unit is in the garage and temps are 44 degrees, to low for compressor to come on, advised customer to keep the unit plugged in and if is too cold in the garage to turn the heater on and monitor the unit it"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Manny
Job Details:
11/08/2023
"Cc unit not coming on, verified and no power to ui, removed panel and control blinking twice for communication issues, ordering control and console; ordrng 1 W11659646 (Console) and 1 W11659647 (Control)"
We serviced a
MAYTAG RANGE
Model MER8650FZ0
Near Richmond Heights, OH 44143
Manny
Job Details:
11/08/2023
"Cc oven not heating, verified and element burnt out, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Euclid, OH 44132
Manny
Job Details:
11/08/2023
"Cc oven not coming on verified and burn resistor on spark module, ordering module and control; ordrng 1 W11162730 (module-spk) and 1 W11620570 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44106
Manny
Job Details:
11/08/2023
"Cc that they replace the latch but unit just humming, verified and unit stuck in a drain cycle, reset opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details:
11/08/2023
"Replace console, reprogram controller opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Manny
Job Details:
11/08/2023
"Cc unit not making ice found ice buildup on container door and on the back of the fc, unit needs ice maker adapter and door seal, customer will not proceed, ; ordrng 1 W10612143 (adapter) and 1 WPW10347087 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details:
11/08/2023
"Replaced bins and clean out FC, opt test ok"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Rocky River, OH 44116
Bill
Job Details:
11/08/2023
"Cc unit not working, confirmed cc. Found door switch was broken, replaced with switch from truck stock. Opt test good.; used 1 WPW10237959 (Switch) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0AS02
Near Rocky River, OH 44116
Bill
Job Details:
11/08/2023
"Cc unit not working after power outage, confirmed cc. Had customer shut the breaker off of 30 sec then back on. Unit started working, opt test good."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Bill
Job Details:
11/08/2023
"Cc wire hanging out, confirmed cc. Moisture sensor strip had been pulled free of its housing on one side. Bent strip back into shape and remounted into plastic housing. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, OH 44147
Bill
Job Details:
11/08/2023
"Pulled temps, 17 in ice maker 39 in ff, and 15 in freezer. Connected gauges to system, found 5 in vac on low side, and 95 psi on high side. Call W.P. Tech. Tech had me purge system, and pressurize system to 140 psi of nitrogen. Held pressure for 15 min, no leaks found. Discharged nitrogen, cut out compression fitting at cap tube and dryer. Check air flow through low and high side, had air flow through cap tube. Soldered cap tube and dryer, pressurized system to 140 psi. No leaks, pulled unit into 30 in vac for 15 min. Closed lines and monitored vac, held vac. Recharged system with 1.9 oz of r600, monitored gauges for 15 min. Low side 0 psi high side 60 psi. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Bill
Job Details:
11/08/2023
"Cc can not read display, confirmed cc. New part damaged on corner"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS20
Near Bedford, OH 44146
Bill
Job Details:
11/08/2023
"Cc fan wont shut off,confirmed cc. Removed unit and coverings, found that the control board and blower where the wrong parts. Ordered new blower, control, and lower vent. Lower vent broke off while removing unit. Replaced thermal fuse. Follow up scheduled for 11/13; ordrng 1 W11598202 (Bottom vent) and 1 W11598254 (Control) and 1 W11598119 (Blower)"