Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 Part was not needed the drain hose was laying on the floor I have the part with me

Near E 175th St, Cleveland, OH 44128
Jason N.

Jason N.

RANGE HOT POINT RGB745WEH5WW "Cc unit oven not workingConfirmed no ignition, no amp draw, voltage to ignitor good at 119v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528). Ran bake test to 350, op test good."

Near Logan St, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: chime, not making enough iceFound ice maker error code e5(timed ice maker). No stored unit error codes. Found temps in freezer at 10 degrees and ff section at 40 degrees. Found ice maker fan is functioning. Found freezer evap has ice build up across the top of the evap. Compressor is making noise. Found service pointer (W10666205C). Needs ff evap assembly, drier and compressor ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Sandhurst Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW1 Cc impeller fell offReplaced impeller plate and screw with customer supplied pre Id part. Op test good.

Near Lamson Ave, Bedford, OH 44146
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7500GC2 The lid is broken the bracket that holds down the split needs a new lid ; ordrng 1 W11130236 (lid)

Near Greenvale Rd, Cleveland, OH 44121
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "When arrive found unit in flood mode wait 8 minutes till stop,ran diagnostics no error code found but found drain hose with mesh net on end. Clog with lint not allowing to breathe and not having have a air gap when put it on drain notice it wasn’t letting lots of water come out correct issue,opt test ok also explain customer"

Near W 11th St, Lorain, OH 44052
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The trim piece for the display in the door. the diameter of the hole is so small a standard size tool cannot fit inside of it. the screw cannot be removed and most of the dispenser has to be ordered. I took pics ; ordrng 1 W10819058 (shield) and 1 W10853387 (pad) and 1 WPW10402180 (trim)

Near Edgewood Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4815EW0 Bearings initial the gear case are bad. Needs replaced ; ordrng 1 W11255272 (gearcase)

Near Willowick Dr, Eastlake, OH 44095
Corey L.

Corey L.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer is squeaking loudly, confirmed squeal could be heard turning drum by hand, rollers failed, replaced rollers and pulley with dryer kit sent, op test good"

Near Sandelwood Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW0 "Found rollers bearings defective replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Candlewood Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW8620HC2 Call tech line spoke to sterling,he said if test mode goes through to replace acu call bj help me go deaper in diagnostics told me order acu and latch ; ordrng 1 W11316250 (latch) and 1 W11352122 (ACU )

Near Bascule Dr, Lorain, OH 44052
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL M1TXEGMYW01 "Cc unit freezer leaking into fridge Found evap drain clogged and overflowing into freezer. Defrosted drain and cleared ice. Pulled drain tube valve, found to be full of gunk and fuzz, not allowing water to drain correctly. Cleaned out, reattached. Ran water through drain hole, good flow. Op test good."

Near Maplewood Ave, Maple Heights, OH 44137
Joe O.

Joe O.

RANGE KITCHENAID KDRS467VSS04 Cc: will not allow temp to be selectedFound when you select the 3rd digit for the temp the unit will beep and not allow the selection. Realized unit was in Celsius. Switch back to ferinheight. Started a bake at 350 degrees. Op test ok

Near Southwoods Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of gap in freezer section door gasket, adjusted door gasket, op test good"

Near Silsby Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed control and pressure switch. Ran quick test. Ran quick cycle. Op test ok

Near Cannon Rd, Solon, OH 44139
Joe O.

Joe O.

COMPACTOR WHIRLPOOL GC900QPPB6 Cc: noise when going upfound when unit gets to the up position it continues to try and go up. Needs on/off switch and limit switchWhirlpool put the model number in the serial and model number locations ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off)

Near Munn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not washing, unit unplugged, customer plugged unit in, drain pump started canceled previous cycle, ran diagnostics found f8e1(long/no fill), f0e5(off balance), and f0e2(over suds) error codes, found drain hose laying on floor, corrected, started normal wash cycle, unit filled and began agitating, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Fortune Ave, Cleveland, OH 44111
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer complaint that unit is leaking, started normal wash cycle, unit did not leak, unable to duplicate the problem , unit is operating as designed"

Near Stratford Ave, Rocky River, OH 44116
Dan H.

Dan H.

RANGE WHIRLPOOL WGE745C0FS01 "Customer complaint that coating in oven cavity is peeling off, confirmed, took pics, this is not a replaceable part, called whirlpool techline spoke to mark, unit is not repairable,

Near W 220th St, Fairview Park, OH 44126
Dan H.

Dan H.

DRYER WHIRLPOOL GEW9250PW0 "Customer complaint that unit is not drying, unit is not heating, found element open, unit needs new element ; ordrng 1 WP3387747 (element)"

Near Canterbury Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not working right, ran diagnostics found f0e2(oversuds) f9e1(long drain), f7e7(motor unable to reach target rpm) , and f1e1(main control) error codes, unit is not draining, found drain hose clogged, unit needs new drain hose and drain pump ; ordrng 1 W11035296 (hose) and 1 W10876600 (drain pump)"

Near Struhar Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR AMANA ART318FFDW06 "Installed compressor and dye dryer, held vac, added 3.7 oz r134a, frost developing on evap, advised customer to leave unit plugged in for 24 hours ; used 1 L13000645 (COUPLER), 1 W10895716 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER) from stock"

Near Chestnut Commons Dr, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found water valve not opening properly (sputtering) then after a bit opens without issue. Needs water valve ; ordrng 1 WPW10341329 (water valve assy)

Near Scarlett Way, Painesville, OH 44077
Dan H.

Dan H.

WASHER FRIGIDAIRE GLTF2940FS2 "Customer complaint of grinding noise when draining, ran drain and spin cycle, no unusual noises heard , unit is operating as designed"

Near Steven Blvd, Richmond Heights, OH 44143
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID WRX988SIBM03 "Not the unit listed. Customer replaced with this unit. No pop and no sbwebb. Extra time. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Canyon Ridge Dr, Painesville, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4800XQ4 "Customer complaint washer wobbles a lot, confirmed found suspension failed, ordering suspension kit; ordrng 1 W10257088 (suspension)"

Near N Yorkshire Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint freezer accumulating ice around door from the gap in the seal on top of frz door, found gap customer is referring too and the frost around door switch, gasket not damaged flipped gasket on door, found slide failed not allow door to close fully; ordrng 2 WP13055901 (slide)s"

Near Hunting Dr, Brecksville, OH 44141
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDD03DTBL10 Cc unit is leaking left front Ran both upper and lower drawers Let water sit in sump and inspected could not see a leak Checked bottom pan could not see any standing water or water trails Could not duplicate a leak at this time Was going to place water mat under unit but unit has a metal pan that it’s cradled In and mat would do no good

Near Knightsbridge Ln, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER GE GDT655SSJ0SS Installed latch Issue still present Call Ge Techline was advised that I was told wrongly to replace the latch and it now needs a main control UI board and door wire harness Customer does not want to continue repair.

Near Woodlake Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed control Ran auto test and calibration OP TEST OK

Near W High St, Mantua, OH 44255
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPM354GPS0 Talked to Chris file number. There has been issues with owi shorting out causing this issue. Checked power coming in is good. Order owi sesnsor Reschedule at customer request. Next day off ; ordrng 1 W11084121 (sensor)

Near Montville, OH 44064
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW3 Found error f0e3 overload and f0e5 off balance load found agitator bolt strip and suspension are wearing out ordering ; ordrng 1 W10752187 (screw) and 1 W11130359 (suspension) and 1 W11161960 (agitator)

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW Cc of no cool Found suction line and cap tube chard Found compressor to be leaking voltage feeding the lines 120v Went from line to suction tube and found 120 Disconnected start device and checked voltage no voltage on linesNeeds compressor and evap and thermistor I believe I can clean the lines up enough to get good soldier down But may be an issue at the time of the job Called whirlpool to state findings and to see what next steps would be, non repairable out of warranty

Near Lovers Ln, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL WFW8300SW0 "Cc unit gave error Found error of f22 door lock failure Tried to get unit to unlock in diagnostics but will not Manually unlocked door to remove clots Ran test cycle unit failed and door lock just clicking Needs door lock ; ordrng 1 WPW10253483 (latch12447), used 1 SHIPPING (shipping and handling) from stock"

Near Petrie Rd, Atwater, OH 44201
Corey L.

Corey L.

ICEMAKER WHIRLPOOL KUIX505ESS2 "Customer complaint ice maker won’t go into clean mode it just beeps when pressed, customer was not shutting unit off before cleaning, user guide states first step to press on/off button, unit is operating as designed"

Near Valley Pkwy, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MDE6400AYW Found roller and pulley bearings squeaking also timer contact are open not allowing to work on time dry or permanently cycle only work on normal but timer was discontinued cannot be repair able opt test ok

Near Oakwood Dr, Olmsted Falls, OH 44138
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Installed clips OP TEST OK

Near Hickory Grove Ct, Streetsboro, OH 44241
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc not heating/long dry times. 240 coming from outlet. Took vent off, cycling on and off up to 215*, cycled off and on 5 times. Checked heater, fuses, thermostat, good. Vent runs through attic and up out rough. Unit test good, check for vent cleaning. Op test ok."

Near Lake of the Falls Blvd, Olmsted Falls, OH 44138
Joe O.

Joe O.

DRYER GE GTDX180ED0WW "Cc: would not startCustomer attempted to show me the issue. Unit started right up. Shut unit off, tried again, started right up. Continuously tried with the same results. Could not duplicate issue. spoke to customer. She states it only happens after a couple loads. Needs motor. Customer does not want to repair at this time"

Near Mayfield Rd, Windsor, OH 44099
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KUDS30FXBL1 Customer complaints is leaking on the right side found seal torn ordering ; ordrng 1 W10864081 (gasket)

Near Glenside Ln, Olmsted Township, OH 44138
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit installed needs checked/correctedCustomer needs installed looked at behind units states the venting tube for dryer is contacting the washer water lines and dryer gas line. Would like rerouted to alleviate contact with other lines/hoses. Customer stated Snow bro’s. Told him install is fine and won’t come back out to evaluate. Units are stacked in small closet space, will need moved out together or unstacked, and venting and lines manipulated as units are moved back in. Will need 2nd tech,

Near E Washington St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 Tub is good to be install for friday

Near Terra Ln, Amherst, OH 44001
Jason N.

Jason N.

WASHER MAYTAG MVWC400XW3 "Cc unit has black specs in washer.Customer stated she’s been seeing black spec on clothes and in drain sink next to unit. Removed impeller plate, underside and tub caked with blackish brown flaky sludge. Showed customer and advised this is most likely source of specs as it’s breaking free. Cleaned up underside of impeller, and tub around hub area. Reassembled and started a clean washer cycle with bleach for customer. Op test good.; used 1 SENIORDISCOUNT (senior discount) from stock"

Near N Geneva Dr, Geneva, OH 44041
Corina B.

Corina B.

WASHER WHIRLPOOL WFW8300SW05 CC that there is a rattling noise in between the tub and basket. When spinning the basket the spider is rattling. Will need a new tubs and basket.

Near Congressional Ln, Willoughby, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MAV2757AWW "Customer complaint that unit is not spinning, confirmed, motor is running, unit needs new transmission, unit requires special tool to change transmission, tool is unavailable ; ordrng 1 35-6615 (ht trans s), used 1 SHIPPING (shipping and handling) from stock"

Near Green Rd, Madison, OH 44057
Corey L.

Corey L.

DRYER WHIRLPOOL WED9500TW3 "Customer complaint dryer stops and beeps, started heavy duty cycle where customer had it set, let unit run while washer was diagnosed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, unit is operating as designed, felt gasket on screen falling apart, ordering new lint screen to send to customer ; ordrng 1 W10120998 (screen)"

Near W River Rd, Columbia Station, OH 44028
Corey L.

Corey L.

DISHWASHER AMANA ADB1100AWB5 "Customer complaint dishwasher not working properly, unit has been sitting for a few months now not in use, there is debris caught in spray arm ports upper and lower, advised customer to run hot water in sink before starting and use rinse aid, advised running clean cycles with vinegar also, door gasket is missing; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10524469 (gasket)"

Near Fry Rd, Brook Park, OH 44142
Corey L.

Corey L.

RANGE HOOD ELECTROLUX RH42PC60GS "Customer complaint lights are flickering faintly, confirmed, customer has the oem indecent bulb with 3 other aftermarket leds, advised customer to replace indecent so they are all the same style bulb"

Near Waterbury Rd, Lakewood, OH 44107
Corey L.

Corey L.

COMPACTOR WHIRLPOOL GX900QPPS6 "Replaced directional switch again, op test good"

Near Sunrise Blvd, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint milk froze on shelf but not in door and veggies are freezing, temps were 33 ff and -5 frz, temp set to recommended, air return vents clear, damper operating, thermistors pass, adjusted temp in both sections up two degrees and advised customer to monitor after 48 hrs when temps settle"

Near W Edgerton Rd, North Royalton, OH 44133
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SDM2 Cc unit not washing Found sump assembly getting proper power and running but can hear the blade inside grinding Needs sump assembly Ran entitlement and spoke to BJ unit has a 10 year warranty on part ; ordrng 1 WPW10591570 (pump&motor23070)

Near Pekin Rd, Newbury Township, OH 44065
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint washer leaking onto floor, no evidence of water leaking on interior or exterior of unit, ran rapid wash cycle that had been pre set, unit filled and advanced to wash without leaking, drained unit no leaks, unable to duplicate the problem, placed water mat and advised customer to monitor"

Near Coral Gables Dr, Parma, OH 44134
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS30IXWHA "Customer complaint dishwasher not working, confirmed no selections operating, power to unit is correct, ran stuck key test, ui failed, unit is right out of 5 yr part coverage, customer calling kitchenaid to see if part could be covered and will contact us if they would like the repair after speaking with wpl , panel WPW10500173 (171.21); used 1 SHIPPING (shipping and handling) from stock"

Near State Rd, Cleveland, OH 44134
Arthur V.

Arthur V.

WASHER GE WBSR3140G2WW Unit making alot of noise in wash. Motor flashing 4 times. ( mode shift failure). Would need mode shifter and motor.

Near The Capes Blvd, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit ice maker not working, freezer not cooling and PO comes on the display.Customer has parts auth.Ran components diagnostics, found freezer evap not working. Fan motor pulling down Dc circuit voltage causing unit to stop functioning. Ordering fan motor and boards.; ordrng 1 W11109595 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Telhurst Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

WASHER MAYTAG MHW6630HW0 Replaced adc. Tested on a quick wash. Unit op test good. Customer started a load before i left

Near Riverside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWC465HW2 Tub is cracked by the drain pump. Needs a outer tub ; ordrng 1 W10371566 (tub)

Near River Ridge Dr, Cleveland, OH 44109
Arthur V.

Arthur V.

SXS REFRIGERATOR MAYTAG MZD2752GRQ Found mullion very warm—- condenser needed cleaned. Cleaning not covered by insurance. Cleaned condenser. Op test good

Near Little Green Ln, Madison, OH 44057
Arthur V.

Arthur V.

DRYER MAYTAG MEDC200XW3 Found unit heating properly. Went outside vent is partially clogged with lint. Advised customer to have vent cleaned.

Near Larchview Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed ice maker. Op test ok

Near Walker Ln, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 I inspected the door I found the top left corner crushed I took a picture of it door needs to be re-ordered. Customer will call and set up the next appointment when the door arrives; ordrng 1 W11104469 (dor-fip)

Near W 5th St, Brooklyn Heights, OH 44131
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Cc: bowed on top, door not closing on its own, temp concernFound temps in ff section at 38 and freezer at 5 degrees. Found unit is bowed 1/2 inch in the middle on top. Called whirlpool tech line, spoke to Robert. He stated the units do usually have a bow to them. Stated he is going to have the customer call whirlpool customer service. Op test ok

Near Hopkins Rd, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 CC that the handles are missing. Will need handles and shoulder bolts. Cust can install parts. ; ordrng 2 W11163764 (handle)s and 4 WPW10661886 (screw)s

Near Center Rd, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GX5FHDXVB01 "Cc: frost build up on bottom of freezer, noiseFound door gaskets are sealing properly. Customer states they have removed items from freezer before and the frost would go away. Advised customer on loading, and how if the unit is too full it can hold the door open. Ran diagnostic. Could not duplicate noise. Op test ok"

Near Bartley Ln, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5SHAXMB10 "Cc: dispenser dripping, not making iceTested water dispenser. Unit has a slow drip from dispenser. Found ice maker is receiving power but will not cycle. Needs ice maker and water valve.Customer does not want to repair at this time"

Near Bellerive Dr, Solon, OH 44139
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMHS120ESS8 "Replaced the mag, diode and capacitor. Optest"

Near Robinwood Ave, Lakewood, OH 44107
David R.

David R.

DISHWASHER/B-IN KITCHENAID KUDP01ILBL6 "Replaced parts, tested. Op test ok"

Near W 130th St, Strongsville, OH 44136
Jeff M.

Jeff M.

COOKTOP ELE JENN-AIR JED3430GB01 Heating element failed needs both heating element and switch; ordrng 1 W10917724 (switch-inf) and 1 WPW10342780 (elmnt-surf)

Near Province Ln, Brecksville, OH 44141
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 "Replaced parts, ran test mode, all components working, no leaks. Op test ok"

Near Brookhaven Dr, North Royalton, OH 44133
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace spigot,opt test ok"

Near Longbrook Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

RANGE MAYTAG MEW9630FZ03 CC that the unit is not heating. Checked the junction box. Red to white 240 volts red to black 120 volts black to white 120 volts. Will need an electrician. Called t/l Mark will need a certificated electrician

Near Frazier Dr, Rocky River, OH 44116
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG550S0HZ0 Customer complaint that after unit gets hot door will sometimes not close all the way Turned unit on and let it get hot Found hinges dragging after getting hot. Order hinges kit ; ordrng 1 W10347464 (hinge-door)

Near Outrigger Cove, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW3090JW Installed new part unit op tested good.

Near Hazel Dr, Cleveland, OH 44106
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit not advancing cyclesCustomer sent pop to service@fredsappliance.com Ran diagnostics, found code f8e1 for long fill no fill. Found drain hose installed next to drain on floor. Raised drain line up and secured. Ran auto test and calibration. Op test good."

Near Staunton Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 Cc unit was frosting in freezer but cleared up over a few days of running Could only see remains of a frost issue on left side wall not much just a little piece was left over of ice build up Checked over gaskets and made sure there was no abnormal gaps to cause this issue Advised that is could of been a possibility that the left side was popped open for a little while and it frosted up

Near Billings Rd, Kirtland, OH 44094
Jason N.

Jason N.

DRYER KENMORE 110.649623 "Cc unit not drying Customer stated she was worried her moisture sensor wasn’t working correctly, she would set it for normal and wet or dry towels will take the same amount of time. Advised customer that this is how this unit operates being that it operates by a timer module. Only heat will be adjusted based on moisture content of load. Ran outlet thermistor test to verify cycling. Unit cycling heat normally, op test good."

Near Essex Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

COOK TOP WHIRLPOOL WCC31430AB02 Found unit needs right front burner switch. 8 inch. Switch on all the time shorted on. Left burner removed so rest of cooktop can be used advised customer to turn breaker off when not in use until repaired. ; ordrng 1 WP7403P239-60 (switch)

Near W Main St, Madison, OH 44057
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 Cc: lid locked and would not unlockFound no stored codes. Needs control board. Spoke to BJ he already ordered a control. ; schdld next appmnt for 1/24 FRI 1-4

Near Northcliffe Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 Complaint drum is broken Connected unit to power after inspecting drum Unit runs and heats as design could not see any issues

Near OH-303, Streetsboro, OH 44241
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BB2 "Cc unit oven not workingRan bake test, ignitor not glowing, receiving 122v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test, op test good.; used 1 12400035 (IGNITER) from stock"

Near Elmwood Rd, South Euclid, OH 44121
Joe O.

Joe O.

REFRIGERATOR GE PSC25MSTASS "Installed freezer evap thermistor and control. Steamed unit out. Could not replace ff evap thermistor, and ff evap fan was the incorrect part. The current evap fan is working. Unit is cooling, advised customer to allow 24 hrs to cool. Op test ok Spoke with BJ He stated to have the office contact for part refund. Tookparts to return. ; saved tckt"

Near N Pointe Dr, Pepper Pike, OH 44124
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WGE745C0FS01 Preheat to 350 on both oven upper was 361 lower oven 359 wait for 15 minutes more still same temperature won’t be able to duplicate issue at the moment no issue found opt test ok

Near Moon Rd, Avon, OH 44011
Corina B.

Corina B.

DRYER WHIRLPOOL WET4027HW0 "CC that the dryer smells like it’s burning and clean washer does not work. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Ran diag F8E1 – NO FILL, LONG FILL, found no hot water going into the unit. The water supply line is blocked. Will need a new hose. Cycled the dryer cycle it properly. Started a rinse and spin cycle. Optest ok."

Near Addington Ct, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000BW0 "Replace suspension and tub ring,opt test ok"

Near Kossuth Dr, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 "Cc unit isn’t washing correctly Found washplate spline damaged and tub hub damaged as well Removed both to inspect gearcase shaft, gearcase shaft is missing 3 teeth and is about smooth where the washplate connects Needs washplate tub hub and gearcase ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"

Near Firethorn Drive, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS Installed new part unit op tested good

Near Tanglewood Ln, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW8200FW0 "Replace tub assembly and rotor and stator,ran auto test opt test ok also I didn’t had all my tools so I had to get and impact drill at the store to be able to finish this job"

Near Highland Ave, Avon Lake, OH 44012
David R.

David R.

DRYER AMANA NED4655EW1 Cc dryer signal not working. Looked in owners manual and showed customer hat she does not have the “end of cycle signal”. Everything is working correctly. Op test ok.

Near Newbury Ln, Parma Heights, OH 44130
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7500GC2 "Wash plate is damaged and needs replaced customer bought the unit from Rent-A-Center; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"

Near Walford Rd, Warrensville Heights, OH 44128
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT710PAYM5 "Installed control, dispenser, and sump assembly. Ran diagnostics test cycle. placed water mat. Op test ok"

Near Blue Heron Dr, Solon, OH 44139
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 Cc not starting. Door switch piece broke off. Replaced from t/s. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock

Near Bronson St, Berea, OH 44017
Joe O.

Joe O.

DISHWASHER WHIRLPOOL DU1345XTVB2 Installed door seal. Ran test cycle. Placed water mat. Op test ok

Near Solon Blvd, Solon, OH 44139
David R.

David R.

DRYER MAYTAG MGDB835DC4 "Replaced part. Noise is still there. Coming from motor. Ordering motor and blower wheel. 2 count job, will most likely need to break blower wheel off old motor.; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)"

Near Sugar Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

LAUNDRY CENTER MAYTAG MVWB765FW3 Replaced lid lock and user interface. Ran calibration. Optest ok.

Near Beacon Ct, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL WTW8500DC "Replaced part. Tested, good. Op test ok"

Near Midway Blvd, Elyria, OH 44035
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit still making noise like rattling Ran diagnostics, no codes stored. Replaced pulley/splutch and actuator. Removed anti vibration pads from leveling feet, leveled unit again. Ran spin and drain w/4 large wet towels. Can hear clicking and clucking from underneath, sounds like splutch engaging and disengaging. Called BJ for advice. Ordering gearcase and control.; ordrng 1 W10634026 (cntrl-elec) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

Near Grandridge Pointe Dr, Painesville, OH 44077
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOD77EC7HB00 Cc: unit would turn itself onInstalled control and ui. Ran test bake. Op test ok

Near Cardington Dr, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Cust showed pop, sent pic. CC that the icemaker is making sheets of ice, found a Advised cust to replace the saddle valve with an inline valve valve advised cust to replace the valve with an inline line and to replace the plastic waterline with copper or braided flex line. Will need a new valve. ; ordrng 1 WPW10179146 (valve-inlt)"

Near Burger Ave, Cleveland, OH 44109
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HW1 "Cc unit has water coming out of topCustomer stated near end of cycle, water dripping from console gap. Towels were also not dry. Checked over unit for proper connections and steam line. Ran test cycle, all functions look good, operating as designed. Checked airflow through vent outlet, found plugged up with wadded up plastics bags, no airflow. Advised customer this will be the cause of the moisture buildup in unit. Reran teat with wet towels, op test good."

Near Lakeview Rd, Chardon, OH 44024
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Cc: frost build up in freezer, scuff on doorFound styrofoam stuck behind the bin in freezer causing the door not to shut completely. Removed styrofoam removed majority of the frost. Door now shutting. Marks on door look like they could be from water marks. Advised customer to try a stainless cleaner on the door. To try to remove the scuff. Op test ok"

Near Hyde Park, Beachwood, OH 44122
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE525S0HZ1 Replaced terminal block. Performed wire repair. And reinstalled power cord. Op test good.

Near W Main St, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Call whirlpool spoke to Adrian, he said to check all lines make sure they cut straight and are push all the way in and if they are we will take it to the engineer so check all lines they were good call whirlpool again and spoke to scott he said to fill a clear glass of water and see if they got alot of oxygen on water if they did then there is nothing wrong with fridge he said there is too much oxygen in the water which is causing the water to drip because the ratio of oxygen to water is off causing more air in the lines causing the air to trigger the dispenser part 8201815 ; ordrng 1 8201815 (connector)

Near Longbrook Dr, North Ridgeville, OH 44039
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017HZ3 "Replaced control, didn’t work, still throwing code. Replaced t/s interlocks. Tested. Good. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Ford Rd, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR GE GNE21FMKAFES "Cc unit loud fan noise and no cooling Customer also said ice maker is leaking water into freezer. Has water turned offFound evap covered in frost, fan blade hitting frost. Defrosted circuit turned on when I pulled cover, defrosted evap. Ran manual ice maker cycle, water trickling into mold, not shutting off, or filling mold. Unit needs inlet water valve. ; ordrng 1 WR57X26305 (valve & guard asm9389), used 1 SHIPPING (shipping and handling) from stock"

Near Antioch Rd, Perry, OH 44081
Jason N.

Jason N.

DRYER MAYTAG MGDC465HW0 "Cc unit not heatingCustomer states it never heated after he bought it.Confirmed no heat, found no ignition of flame, checked gas coils, found main coil unplugged. Plugged in and retested, good heat, op test good."

Near Windsong Tr, Painesville, OH 44077
Corina B.

Corina B.

FREEZER WHIRLPOOL WRS588FIHZ00 Replaced the door. Optest ok.

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

RANGE WHIRLPOOL WEE730H0DB0 CC. That the cooling fan error code. Ran diag f8e3 cooling fan. Replaced the cooling fan from t/s. Heated oven to 300*. Optest ok. ; used 1 W11107275 (FAN-BLWR 10878) from stock

Near Stoneham Rd, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer was not able to get the filter light to reset I was not able to duplicate the issue it reset it for me. Op tested good

Near Dunham Rd, Maple Heights, OH 44137
Brian M.

Brian M.

DRYER MAYTAG MGDB835DW4 Complaint power cord cut Found power cord cut and missing end Replaced cord Ran test cycle unit is powering on and running can’t verify heat because there is no gas hookup in store

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WFW5620HW0 Customer emailing pop Cc of unit leaking Found drain hose laying on floor and when it drains it dumps onto floor Put drain pipe into stand pipe Ran test cycle OP TEST OK

Near Mae St, Kent, OH 44240
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH78019HV2 "CC that there is no differences in the fan speed and not airflow. Fan speeds are close in speed. The paper towel does not stick to the bottom of the unit. Called t/s Andy, that there is something restricting the airflow. Pulled unit down checked airflow, good. Called back to t/l Butch and advised to cut the vent cover out. The bracket is bent and Best Buy is coming back to reinstall due to the bracket is loose and bent. Optest ok."

Near S Park Blvd, Parma, OH 44134
Gabriel P.

Gabriel P.

DRYER ADMIRAL AED4475TQ1 "Motor stay humming will not start giving estimate,she will not repair"

Near Dellwood Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Installed lid lock and control Ran auto test and calibration OP TEST OK

Near Porter Rd, Atwater, OH 44201
Jeff M.

Jeff M.

RANGE IKEA IBS350DS00 Installed new part unit op tested good

Near Lomond Blvd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DC3 Replaced main control and control panel. Ran calibration. Optest ok.

Near Crestwood Dr, Avon Lake, OH 44012
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced parts, now the lights are lighting up and able to read codes. Shifter fault came up. Hearing shifter move on its own, in and out of agitate and spin by itself. Do not have on t/s at the moment. Seems like the motor on shifter is bad, ordering, ordering actuator and new control just Incase; ordrng 1 W10913953 (actuator) and 1 W11116594 (cntrl-elec)"

Near N Abbe Rd, Elyria, OH 44035
Dan H.

Dan H.

GAS SLIDE-IN WHIRLPOOL GW395LEPQ02 "Customer complaint that oven is not heating, confirmed, found bake valve solenoid out of range, unit needs new valve; ordrng 1 WP9763716 (valve-gas), used 1 SHIPPING (shipping and handling) from stock"

Near Rivers Edge Dr E, Chagrin Falls, OH 44023
David R.

David R.

RANGE WHIRLPOOL WFE505W0HS1 "Cc cooktop light/ cooktop hot stays on all the time, even after hours of not being in use, checked and correct power. Unplugged and plugged back in, no difference. Customer said they did have a random power outage 2/3 times in a row and then that’s when it started happening. Ordering control.** ordrng 1 W11314391 (cntrl-elec)"

Near Lee Ave, North Ridgeville, OH 44039
Dan H.

Dan H.

WASHER AMANA NTC3500FW00 "Customer complaint that unit is not spinning and making noise, unit spins, drain pump impeller is broken causing noise, unit needs new drain pump ; ordrng 1 W10906604 (pump-water ), used 1 SHIPPING (shipping and handling) from stock"

Near Crestwood Dr, Twinsburg, OH 44087
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Customer complaint that water dispense slowly and ice clumps together, found ice maker not ejecting all of ice out of mold, water valve was barely opened, opened completely, water dispenses normally, unit needs new control, customer has self piercing saddle valve, advised customer that valve should be replaced with a ball valve ; ordrng 1 W11114721 (cntrl-elec)"

Near Sherwood Trail, Brecksville, OH 44141
Dan H.

Dan H.

WASHER MAYTAG MTW5870TW0 "Customer complaint that unit is making a grinding noise, found coupler worn out, motor shaft also worn out, unit needs new couplers and motor, customer does not want repair ; ordrng 1 285852A (coupling,motor 30.68) and 1 WP661600 (drive motor 185.39), used 1 SHIPPING (shipping and handling) from stock"

Near Lazzaro Blvd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEM1 "Cc of water dripping and ice build up in freezer. Found old style drain tube was broken and drain pan was rusted out causing water to come out bottom. Ice building up on evap cover. Seals are good no gaps. Ordering pan, tube and harness with fan ; ordrng 1 W10619951 (drain tube) and 1 W10850438 (evaporator fan motor ) and 1 WPW10655368 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"

Near Butternut Dr, Amherst, OH 44001
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 CC that the unit will not finish a cycle. Unit will not turn on. Led light flashing. Unplugged the shifter still not turning on. Checked power at cord 120 volts. Checked for dc volts 12.6 dc volts at shifter. Will need a main control and shifter. ; ordrng 1 W10625696 (cntrl-elec) and 1 W10913953 (actuator)

Near Country Club Dr, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL MHW5500FW1 "Cc door not unlocking. Found F5E2 door lock error and F3E1 water level error. Unlocked door manual. When closed was staying locked by itself, unlocked manually again and after a couple of tries unit started working correctly. Checked sensor, pressure hose was clear and not kinked. In service mode, water level way higher than normally is. Ran normal rapid wash. Water filled almost half way, drained. Blew through tube again and unplugged from sensor, control and wall. Plugged back in. Started up normally and was working correctly. Will need lock and sensor.*** gave customer estimate for everything. ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

Near Fields Way, Lorain, OH 44053
Arthur V.

Arthur V.

RANGE KITCHENAID KFEG500EBS3 New glass door scratched (see pics). Need to reorder. Customer discovered defects removing film. Advised customer to remove all coverings and inspect before we arrive. If damaged we will reorder. ; ordrng 1 W11084232 (glass-door)

Near Grovewood Dr, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL KDFE104DWH2 "Found wire harness shorted at control. Needs control and harness. Control is covered under a 2-5year part warranty. (See pics); ordrng 1 W10744908 (harns-wire) and 1 W10854215 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 "Cc: not going past wash, loud noise in spinFound error code f8e1(long fill no fill). Ran auto test and calibration. Low cold water pressure. Cam sounded like it was making noise. Replaced cam. Still making noise. Needs gear case. Could not remove wash plate. Needs wash plate, hub, and gear case.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY) from stock"

Near W Craig Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Found ice maker only ejecting half of ice out of mold, installed new control and user interface, advised customer to monitor"

Near Wyandot Rd, Chesterland, OH 44026
David R.

David R.

DISHWASHER KITCHENAID KDFE104DWH2 "Cc unit not turning on, has turned breaker off and on. Found 120 not coming into unit, less than 1 volt AC. Advised to contact electrician. If anything pops up with unit we will be out. Op test ok"

Near Rain Tree Cir, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE234GPS0 CC that the unit will not work. Ran diag 6-4 Float Switch Open. Found a nut under the float. Removed the nut. Ran a calibration. Optest ok. ; ordrng 1 WPW10503548 (retainer)

Near Walden Dr, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced icemaker, valve not needed. Tested, icemaker called for water and cycled on its on. Op test ok"

Near Fitch Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC0 "Customer complaint that unit does not spin clothes out on dark colors setting, ran diagnostics found f0e3(overload) error code, ran high speed spin in manual test cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Thorntree Dr, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSRY25CVMS01 CC that the ice maker is not working. Sensor to ice maker is solid when flap closed. Blinking when door is open. Jumped ice maker not cycling. Will need a new ice maker.

Near Mark Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Compressor was delivered upside down. I contacted Brian he told me tested before you install it. I put juniors test box on the compressor. it ran for about two seconds and then seized up and would not turn back on. Parts needs reorder ; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)

Near Cadle Ave, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ0 Replaced the trim and knob. Optest ok.

Near Mark Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR GE GSL25PFPABS The waterline in the door is frozen. I recommended to the customer to turn the unit off and leave the doors open for a day for the waterline to thaw out

Near 3rd St, Fairport Harbor, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Customer complaint water does not dispense when asked there is a delay and will come out after cup is pulled away, confirmed, unit is also cycling off and on quickly, fans kick on but compressor does not every time, when im is turned off by switch unit completely powered up, ordering emitter and receiver boards; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)"

Near Wendy Dr, Parma, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL WFW75HEFW0 "Cc: lid locking and unlocking multiple times before the unit starts, start button flashing at end of cycleF5e4(door not opened between cycles) customer stated she will sometimes run the clothes through multiple cycles(doesn’t feel like her washer cleans the clothes properly). Ran quick test. Doors is locking and unlocking. Unit is functioning as designed. Could not duplicate issue. Advised customer to open the door between cycles. Op test ok"

Near Breezewood Ln, Orwell, OH 44076
Jason N.

Jason N.

DRYER MAYTAG MGD6630HW0 "Installed control and console, ran dryer op test. Op test good. Retrieved core for return."

Near Giles Rd, Moreland Hills, OH 44022
Brian M.

Brian M.

DRYER WHIRLPOOL MEDC465HW0 Ran entitlement and customer emailed pop to service@fredsappliance.comCc of unit not starting unless start button is held Ohmed out start switch found start switch to be open Needs start switch ; ordrng 1 WPW10117655 (relay-pts)

Near Holborn Rd, Streetsboro, OH 44241
Corina B.

Corina B.

DISHWASHER WHIRLPOOL DU920PFGB2 CC that the dispenser is broken. Will need a new spring and pin.

Near Walker Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Replaced the gasket, door and nameplate. Steamed out the gasket. Optest ok."

Near Beachwood Ave, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER WHIRLPOOL DE9800 "Installed drum glides and rollers. Optest no good, belt is now too stretched to drive drum. Unit needs drive belt.; ordrng 1 WPY312959 (belt)"

Near Ranchland Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc door missing piece and leds are dim Found plastic closing piece to be missing from door (pulled off old door ) Reset fridge leds did not return Needs led module Customer stated he wanted to install ; ordrng 1 W11333374 (LED LIGHT )

Near Peppertree Ave NW, Mogadore, OH 44260
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Replaced im, op test good"

Near Wendy Dr, Parma, OH 44130
Jeff M.

Jeff M.

WASHER MAYTAG MHW7100DW0 "There is a service Pointer directly talking about this issue close at the end of the cycle or what needs a new main control board estimate only; ordrng 1 W11029154 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Hillcreek Ln, Gates Mills, OH 44040
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED49STBW1 The motor is making a clicking noise. Check the centrifugal switch reason why the motor is making this noise. Motor needs replaced;

Near Mentor Ave, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW4 "Customer complaint of noise then unit would shut off after 5 minutes, started timed dry cycle, unit ran for longer than 5 minutes, unit started making vibrating noise, found blower wheel broken causing noise, unit needs new blower wheel; ordrng 1 WP697772 (blower wheel)"

Near Greenbriar Dr, Parma Heights, OH 44130
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW "Cc unit heating problemChecked all thermals and element, all checked good. Checked terminal block condition, checks good. RTM does not know where plugs or outlets are for 240v units. Could not verify good heat from unit, but all thermals and connections check good on unit."

Near Miles Rd, Bedford, OH 44146
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found icemaker not cycling. Needs icemaker Replaced with truck stock ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Brakeman Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Cc: not workingFound error code f6e2(communication error). Needs control and uiCustomer does not want to repair at this time

Near Dennison Ashtabula Rd, Orwell, OH 44076
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES0 "Replaced ignitor. Wrong control sent, it was the wrong color. Knobs are not staying on. Ordering sensor, knobs and control.*** ordrng 5 W10766544 (knob)s and 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec)"

Near Santina Way, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint handle has a scratch, confirmed, unable to capture in pic, replaced handle with part sent, op test good"

Near Webster Rd, Middleburg Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL WDT720PADM1 "Cc not draining. Found customer just installed new disposal system, forgot to take out plug for drain hose. Also found pump and motor not running/humming. Gave estimate to customer. DO NOT ORDER PARTS; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Marshall Ave, Lorain, OH 44052
Jason N.

Jason N.

DISHWASHER MAYTAG DWU7400AAE "Installed door gasket, ran wash test for 10 min. No leaks. Op test good."

Near Traynham Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NHAXVK01 "Replaced ice maker, op test good"

Near Hidden Valley Cir, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: not cooling, no interior lightsFound power supply board and main control are receiving proper power. Power supply board is not sending power to the led board. Main control is not sending power to inverter. Needs main control and power supply board. Customer does not want to repair at this time"

Near Tall Tree Trail, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER WHIRLPOOL WET4027EW0 "Cc unit has a musty mildew smell Confirmed slight oder from unit, customer does not use clean washer cycles. Asked customer about her frequency of laundry, she says every other day approx. Suggested run cleaning cycles, 4c of bleach, fill tub with hot water, stop cycle let it sit for 30 min, drain and repeat with white vinegar."

Near Van Aken Blvd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

DRYER MAYTAG MEDB835DW4 Replaced strike and screw. Op test good.

Near Dillon Dr, Ashtabula, OH 44004
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HS1 "Customer complaint of gas smell when using oven and it poofs when lighting, started bake, ignitor clicking a few times before lighting, found bake ignitor 12mm from burner not close enough to ignite gas well every time, adjusted ignitor to 8mm from burner per wpl tl suggestion, op test good"

Near Wilmington Dr, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint water in deli drawer again, confirmed, found ff evap drain clogged from clay sound dampener over cap tube on evap, clay is deteriorating and small pieces are making its way down to the drain port and clogging, adjusted clay and removed excess, replaced drain ext with part sent, op test good"

Near Beech Creek Trail, Strongsville, OH 44149
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint washer sounds like an airplane taking off, confirmed ran spin, noise in bearings, unit needs gearcase W10811956, customer does not want repair at this time, left quote"

Near Westwood Blvd, Columbia Station, OH 44028
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "CC that the unit does not work. Ran diag F8E1 – NO FILL, LONG FILL. Ran manual test checked the hot and cold valve. No water coming into the cold valve. Disconnected the cold water valve, good pressure. Replaced the valve from surplus t/s. Optest ok; used 1 W11038689 (WATER VALVE 4978) from stock"

Near W 229th St, Fairview Park, OH 44126
Arthur V.

Arthur V.

DRYER MAYTAG MGD5630HW0 Found lint buildup around blower wheel causing issue. Removed lint cycled unit for 20 min. Op test good Took parts not used for return if needed.

Near Janet Dr, Conneaut, OH 44030
Arthur V.

Arthur V.

WASHER AMANA NFW5800HW0 Customer had control locked out by accident. Advised how to lock and unlock control. This was a option customer was unaware of.

Near Plymouth Ridge Rd, Kingsville, OH 44048
Jeff M.

Jeff M.

WASHER ROPER 1105072011 "Suspension has failed needs new suspension; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"

Near N Ridge Rd, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint tab holding shelf is not positioned correctly to hold shelving, confirmed, rotated shelf support to catch shelf properly."

Near White Tail Run, Columbia Station, OH 44028
Brian M.

Brian M.

REFRIGERATOR GE TFX24PRAWW Installed icemaker Ran test harvest OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

Near Robertdale Rd, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit is always wet inside and dishes are always soaked Asked if she had used jet dry she said yes but ran out Found unit to be out of jet dry Advised on the benefits of it and it’s use Gave her a few samples of it and added it to the dishwasher Ran test cycle and showed the customer the difference it made in just one test cycle OP TEST OK

Near Hawkin Ln, Aurora, OH 44202
Brian M.

Brian M.

DRYER MAYTAG MEDX655DW1 Cc of dryer being louder than normal Ran test load with empty drum Ran test load with towels Could not duplicate a abnormal noise Took apart front to inspect rollers and belt Everything seems to be in like new shape OP TEST OK

Near Brushwood Dr, Streetsboro, OH 44241
Jason N.

Jason N.

DISPOSAL WHIRLPOOL KBDS100T3 "Cc customer needs new disposal installed.Removed old disposal , installed new disposal. New unit slightly different from old. Small reconfiguration of sink plumbing to line up drain tube to sink plumbing. Ran op test on unit and rank sink in both sink tubs, checked for leaks. Op test good."

Near Claver Rd, University Heights, OH 44118
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF330PAHB2 Cc: door not closingFound door hitting strike. Adjusted strike. Op test ok

Near Ridge Peak Ct, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF1953YEW2 Cc that unit is leaking from freezer. Needs new drain tube kit. Installed drain tube from truck stock and made sure drain is cleared out OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Needham Ave, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FSC23LR5JM2 "Cc unit not coolingChecked temps , ff is at 56 degrees, freezer at 33. Compressor is running. Checked evap for frost, only frosted to 1st coil. Unit has refrigerant leak. Customer not repairing."

Near Markell Rd, Waite Hill, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Installed new lid, op test good"

Near Franklyn Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW2 On the drain hose on the floor

Near E 117th St, Cleveland, OH 44108
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M05W2 The igniter was getting weak and replace it with truck stock. Op tested good ; used 1 12400035 (IGNITER) from stock

Near E 144th St, Cleveland, OH 44110
Jason N.

Jason N.

DRYER WHIRLPOOL WED9470WW1 "Cc still not dryingUsed 4 large wet towels, ran through a drain and spin in washer to verify washer is not leaving clothing too wet. Ran normal auto cycle in dryer for 20 min, periodically check heat and airflow through vent. Good heat and airflow. Checked towels at 10 and 15 min marks, towels are drying. Towels almost fully dry at 25 min mark. Advised customer to let cycle finish and recheck towels at end. Can not find an issue with unit that is causing a no dry condition, all functions are working as designed."

Near Gregory Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW0 Getting a f0e5. And a f2e1 error First is off balance and second is UI stuck button Unit is very unlevel and leaning to the right. Customer releveled while i waited then i tested unit. Unit passed service verification cycle and load size calibration cycle. Filled with water and then ran drain pump. Unit pumped out properly. Tested high speed spin and agitate. Unit is working as designed. Could not duplicate issue. Possible off balance load

Near Clay St, Austinburg, OH 44010
Jason N.

Jason N.

WASHER AMANA NTW4516FW2 "Installed water inlet valve and control. Ran auto test and calibration. All functions passed, op test good."

Near Valentine Rd, Thompson, OH 44086
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced filter housing, op test no good, found air bubbles in line at door connection, replaced union connector, op test good ; used 1 WR02X11330 (5/16 UNION) from stock"

Near Sunset Oval, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU2300XTVB2 "Replaced pump asm, op test good"

Near Windsong Ct, Westlake, OH 44145
Joe O.

Joe O.

DRYER WHIRLPOOL WED4850HW0 Installed start switch and door switch. Ran test cycle. Op test ok

Near Garfield Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHW01 "Installed new doors, op test good"

Near Stanwell Dr, Highland Heights, OH 44143
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104DSS Cc of hammer noise when unit fills and sometimes he losses hot water at the sink when dishwasher is filling Ran multiple fills only heard noise once Found shut off valve to corroded Advised that sometimes corrosion could be happening on the inside of the shut off and restricting the flow Advised to have plumber inspect shut off

Near Hartville Rd, Mogadore, OH 44260
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc unit is leaking in the freezer Found drain to be clogged Cleared drain and made sure nothing was restricted it Cleared out ice build up OP TEST OK No labor charge within the 90 days

Near OH-44, Atwater, OH 44201
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF1953YEW2 Returned to call Had fan blade not all the way pushed back on OP TEST OK

Near Needham Ave, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW4850HW1 "Replaced cam. When taking everything apart, found cam was scrapped up and pieces were tearing right off from it. Replaced and tested in service mode, no noise. Op test ok"

Near Manchester Cir, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 I call tech line he recommended for me to block off the air return vents halfway so I did with aluminum foil tape unit should be good now

Near Tracy Ave, Euclid, OH 44123
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed adjuster kit. Op test ok

Near E 71st St, Cleveland, OH 44125
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Installed control board. Reinstalled interior lamps. Op test good. Interior lamps now turning off when doors are closed.

Near Benjamin Rd, Madison, OH 44057
Corey L.

Corey L.

RANGE MAYTAG MGC7430WS00 "Replaced switch harness, op test good"

Near Stone Wheel St, Avon, OH 44011
Joe O.

Joe O.

DISHWASHER KENMORE 587.152639 Found unit leaking from incoming water line. Advised customer. Installed drain pump. Ran test cycle. Op test ok

Near N Creek Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER FRIGIDAIRE FAFW4221LW0 Cc: not spinning out clothesFound error code EA3(power supply voltage too low). Found outlet is not grounded but has 120vac. advised customer have outlet grounded. Ran diagnostics test. Ran drain and spin. Op test ok

Near Lockwood St, Geneva, OH 44041
Joe O.

Joe O.

RANGE KITCHENAID KOSE507ESS04 Installed blower and convect fan. Ran test bake. Found unit still making the same noise. If unit is pulled out a little bit the noise goes away. Adjusted unit. Found noise went away. Advised customer if the noise comes back the only other issue would be a install issue. Unit has brackets and power cord directly behind the unit. Op test ok

Near Pheasant Ln, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWB880BW0 "Cc: grinding noise in spinFound unit extremely loud in spin, unit leaking from tub seal. Found rotor bolt seized. Needs stator rotor and bearing kit. Customer does not want to repair at this time"

Near Overlook Park Dr, Cleveland, OH 44110
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4850HW1 Cc: not going through cyclesFound drain hose on the floor. Found error code f8e1(long fill no fill). Advised customer about drain hose. Placed in sink. Ran auto test and calibration. Op test ok

Near Marcella Rd, Cleveland, OH 44119
Jason N.

Jason N.

DUAL FUEL RANGE KITCHENAID KDRP467KSS0 "Cc when unit oven on, gas burners will go out when set to low.Confirmed when oven blower fan on, large burners will blow out when set to low.Call wp techline, Dave, stated adjust large burners for simmer when oven blower fan is on, if customer does not like adjustment when oven is off, flame being too high, she will have to call the gas company and have them check the gas pressure at the regulator at the unit, and give the pressure reading to customer for further diagnosis"

Near Church St, Chagrin Falls, OH 44022
Joe O.

Joe O.

OTR MICROWAVE MAYTAG MMV5208WS1 Cc: will not startFound unit will not start. Found loose connection on control. Op test ok

Near Oakwood Dr, Wickliffe, OH 44092
Dan H.

Dan H.

RANGE IKEA IBS350DS00 "Customer complaint that oven is not working after self clean, found thermal fuse open, thermal fuse is receiving 120vac , installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Lomond Blvd, Shaker Heights, OH 44122

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