Local Reviews
Powered by Fluid LOCAL
Jason N.
WALL OVEN KITCHENAID KOSE500ESS04 Installed acu control board. Ran bake test to 300 degrees. Op test good.
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not starting, confirmed no selections working, green led on control flashing 1 second, control ok, connections secure, console failed; ordrng 1 W11319991 (cntrl-elec)"
Joe O.
REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice bin not sitting properlyIce bin slid right in. Could not duplicate issue. Op test ok
Brian M.
DISHWASHER KITCHENAID KDTE104ESS1 Cc unit keeps shutting off right away when trying to start a load Ran service mode found no stored error codes unit started up and started washing had a thumping noise at the beginning of test but went away ended test with error if f4e3 wash motor circuit faulty Ran normal wash cycle after test unit started right up and washed as normal but then cut out and drained .Needs wash pump ; ordrng 1 WPW10605057 (pump and motor assy)
Brian M.
RANGE KITCHENAID KFGD500ESS04 Cc unit not igniting Found control to be locked to stop burners to ignite from initial start up Cleared control ran burners and oven OP Test Ok
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc unit filter blew out of housing and was leakingReplaced filter housing and filter using customer supplied pre Id parts. Ran approx a gallon of water through dispense. Op test good.
Jeff M.
WASHER AMANA NTW4516FW3 Installed new part unit tested good
Joe O.
REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc: not dispensing iceFound auger motor not running. Found auger only receiving 12v when dispensing ice. Spoke with BJ. Ohmed out auger motor got 63ohms. Needs niagra board and auger motor.Auger motor under 1 year warranty; ordrng 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec23708), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed evap fan thermistor kit Cleared out ice on evap OP Test Ok Advised it may take 24 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc of unit not making ice Ran ice maker error test found unit not finding home position Ran motor test unit rotated half way then died Needs ice maker ; ordrng 1 W11294907 (icemaker)
Jason N.
REFRIGERATOR ELECTROLUX FRS3R4EB4 "Cc unit making a banging noise Confirmed noise coming from condenser fan. Found motor bearing wore, causing shaft to move while spinning. Unit needs condenser fan motor.; ordrng 1 5303918774 (condenser fan moto7807), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WALL OVEN KITCHENAID KEBS107SSS00 Installed thermostat and thermal fuse Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
DISHWASHER MAYTAG MDB7749AWM2 "Cc: not startingFound no response from ui. Found unit receiving proper power. Found no metal on control open. Needs bi metal; ordrng 1 W10258275 (bi-metal2681), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
OTR MICROWAVE KITCHENAID KHMC1857BSS0 "Replace door,opt test ok"
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Controls were replaced in April, no errors, unit is operating as designed"
Jason N.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Recovered refrigerant, installed compressor, ff evaporator and uv dye drier. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Recharged system with 5.5oz of r134a. Good frost pattern on ff evap. Advised customer to allow 24 hrs for unit return to desired temps. Op test good."
Dan H.
DRYER MAYTAG MEDB765FW0 "Customer complaint of loud noise, found side dented in causing drum to rub , customer stated that she had not been living in the house unit was in in months and the delivery guy dented the unit, popped dent out, op test good"
Joe O.
WALL OVEN JENN-AIR JJW3430DS02 Installed ui. Ran test bake. Op test ok
Joe O.
DISHWASHER MAYTAG MDB8989SHZ0 Cc: not functioning properlyFound sump not receiving power. Found loose connections at control. Reconnected connection. Unit started. Needs control and harnessCustomer does not want to repair at this time
Corina B.
DISHWASHER MAYTAG MDB8949SBM1 Replaced the gasket and nut. Stated a cycle. Optest ok. ; used 1 Shipping from stock
Joe O.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Steamed fill tube. Installed water valve. Cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Gabriel P.
DISHWASHER KITCHENAID KUDS30IXWH9 "Replace adjuster kit,opt test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "The bracket that holds the water dispenser switch is broken needs a new bracket. Most likely was not able to properly flush the system when he installed a new filter a week ago; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER MAYTAG MHW5630HW0 Set unit on drain and spin. No thumbing noise. Ran a load with towels everything sounded as designed. Cust may had an off balance load. Advice cust on how to load unit and how operate. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed gaskets on ff doors, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that freezer section door is not sealing at top left, confirmed, installed new door washers, op test good"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Checked power going to the unit. Found L1 to N 120, L2 to N 120 , and from L1 to L2 240 Volts. Unit started working and heating. Couldn’t go any further with diag because unit is Working as design."
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit isn’t washing properly Ran diagnostics found no error Ran auto test and calibration Ran normal cycle until it got to agitate Ran drain and spin Can not duplicate a issue
Jeff M.
REFRIGERATOR JENN-AIR JFC2290REP00 The icemaker is not shutting off automatically needs new icemaker; ordrng 1 W10886931 (icemaker)
Jason N.
DRYER MAYTAG MEDP575GW0 "Installed belt switch. Ran dryer op test, good heat and tumble. Op test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Brian M.
WASHER MAYTAG MVWB835DW4 Cc of unit not working Found error of f6e3 Installed UI Ran auto test and calibration OP Test Ok
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 69 degrees, nothing is running, unit is getting power, unplugged and plugged back in, compressor and fans started, found fresh food section evaporator frozen solid, unit needs new control and fresh food section evaporator fan/thermistor , SEND PARTS TO 6400 FRY RD 44142; ordrng 1 W10843055 (Cntrl) and 1 W11087438 (Fan/thermistor)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Installed control and ui. Unit is cooling, defrosted evap. Op test ok"
Dan H.
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint of error code, ran diagnostics found f3e1(water level system error), f8e1(long/no fill), f6e3(communication error acu to user interface ), and f8e3(over flow condition) error codes, ran test cycle, unit filled to normal water level, unit completed test cycle, unit started flashing f3e1 error, unit needs new control, TWO TECHS NEEDED, customer does not want repair at this time ; ordrng 1 W11032117 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300EBL01 Replace parts opt test ok
Brian M.
WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate Removed and replaced agitator Ran test cycle OP Test Ok
Corey L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Customer complaint fridge freezing things sometimes on middle shelf but seems to be doing better recently, temps were 39 average in ff set at 37, food items have good spacing from walls and is not over packed, adjusted temp up a degree and added a small piece of aluminum tape to air return to help."
Jason N.
REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Cc unit not making iceRan manual ice maker cycle test, ice maker indexed and filled mold with water. Cust stated it hasn’t made ice in months. Advised it may have just needed a manual reset, or could fail again soon. Quoted an ice maker. Customer will have to think about it and will monitor ice production."
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint stop keeps falling off at times from left side rail and it has been reinstalled 20+ times, track sent was damaged see pics, made adjustment to rail installed installed new stops, pulled drawer out until stops were hit with wheels several times without falling off, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Waterline is cracked needs new waterline; ordrng 1 W10823511 (tube-water), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
COOKTOP GAS AMANA AKS3040SS The units over 20 years old every single screw is rotted it would need all four orifice holders burner and hedge and eight screws it is not worth fixing customer will buy a new one I have the parts for return
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc noises on the new fridge vs her old one. No water hooked up, Icemaker was left on, customer turned off. Went through diagnostics and tested out all components that make noise. All sound normal. Customer also said something about the mullion rail having condensation on it, customer hasn’t activated the humidity control. Called techline about humidity control, said if all doors are sealed, humidity and ambient temperature playera big factor, just have customer turn on the control. Everything looks in specs and test normal. Mullion rail test good and power coming down to it. Let customer know techline advised to have the humidity control on. Customers is going to contact Costco. If customer once we can always send another technician out but at this time for everything with unit checks good. Unit is good. Op test ok"
Brian M.
WASHER MAYTAG MHW5630HC0 Installed control Ran auto test OP Test Ok
Dan H.
RANGE GE JBP80W0K1WW "Installed new control, op test good, pulled oven door apart for customer to clean"
Corey L.
REFRIGERATOR WHIRLPOOL WRS322FNAW00 "Customer complaint lights were flickering for at least 7 hrs the other day yesterday only 5wice the whole day and today not at all, pressed door switch activating light several times without failure, replaced all three lights with parts sent, op test good"
Gabriel P.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replace parts. Op test ok
Corey L.
WASHER AMANA NTW4516FW3 "Customer complaint washer making squeaking noise again, found piece of the cam with chipped plastic and burr see pic, that piece connects to gearcase and holds spring, piece not seated correctly and popped out tweaking actuator arm, unit needs gearcase, cam and shifter, repair is obvious wpl tl not necessary for second visit; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase)"
Jason N.
RANGE WHIRLPOOL WFE525S0HZ1 Installed outer door glass trim. Op test good.
Jason N.
REFRIGERATOR KITCHENAID KSRF22DSALY0 "Installed condenser fan motor. Customer was using a small floor fan to keep compressor cool while waiting for next service. She stated unit cooled back down to normal. Advised with new condenser fan, unit will continue to stay cooling as normal. Collected mis ordered part for return."
Corey L.
WALL OVEN WHIRLPOOL WOS31ES0JS00 "Replaced fuse, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5SVAXVB00 Seal on door was missing took pictures don’t know if it will be cover but told customer office will review and will contact her ; ordrng 1 WPW10287601 (seal)
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice not being made, confirmed found e2 im error unable to find home position, im motor not moving in svc test, im failed, replaced im with part sent, op test good, advised customer to allow 82 hours for bin to fill"
Jason N.
WALL OVEN WHIRLPOOL WOS51EC0HS01 "Cc unit oven not heatingCustomer sent pop to service@fredsapppliance.com Ran diagnostics, found history codes f6e4 for Ui/acu state status mismatch. Ran bake test, no output from acu. board. Tech sheet corrective actions are to replace acu and possibly UI. Customer unsure of scheduling, will be calling office to schedule next visit.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"
Jason N.
REFRIGERATOR GE ZISS48DCASS "Cc unit not freezingFound unit cooling, but freezer reading 37 degrees. Frost pattern weak, installed gauge on low side, unit in 11 in/hg vacuum. Called SM/BJ, advised to proceed as normal built in sealed system repair. Added freezer insulation and heater pan kit as the evap insulation and foil heater were in bad shape on previous visit. Will need second tech. ; ordrng 1 WR49X10021 (refrigerator icing r32824) and 1 WR85X223 (evaporator56716) and 1 WR86X105 (capillary tb22427) and 1 WR86X25269 (DRIER2941) and 1 WR87X10226 (ref comp kit44686), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Replaced parts. Tested Icemaker, went to home position and called for water. Tested diffuser, opening and closing. Corrected temps. Op test ok."
Jason N.
DRYER MAYTAG MEDB765FW0 "Cc unit error codes and not workingRan diagnostics, found codes f6e3 for acu cannot hear ui, and f6e2 for ui cannot hear acu. Called wp techline, Rich, communication errors, check power in to unit, possibly switch l1 and l2. L1 may have more line noise then l2 which could drive this issue. Also replace ui harness when replacing main control and ui overlay.; ordrng 1 W10906300 (harns-wire) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
David R.
WASHER MAYTAG MHW5630HW0 "Replaced parts. Found debris in bellow, and found small holes. Reminded customer about checked and cleaning out bellow each wash. In owners manual gives proper loading instructions. Ran diagnostics test, no error codes. All components test good. Checked components and didn’t see any leakage. Op test ok"
David R.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint unit not doing anything. Customer didn’t realize the lock symbol was on, corrected and unlocked and showed customer about it. Tested, everything checked fine. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ New part damaged. Ordering another one. Let customer know to check it out.; ordrng 1 W11088097 (panel)
David R.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced parts. Tested valves, Icemaker, good. Give 24 hours to return to normal temps and to see ice. Op test ok"
David R.
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Cc unit not working. Power getting to unit, display lighting up but not going ahead to cycle. 120 coming to board. Looked at latch, corroded at connector. Would need a new latch and main harness. Explained the control looks good but if it is a factor would need that as well but first go with latch and harness, do not order parts ; ordrng 1 5304504853 (harness) and 1 5304517280 (LATCH), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit freezing food in ff sectionCustomer stated items on top 2 shelves will intermittently freeze. Found top shelf filled with bottles and jars, blocking damper outlet. Customer also had ff section temp set at 34 degrees. Set ff temps to 38 and freezer to 2. Advised customer rearrange product so that liquids and high moisture product are not directly next to damper opening on top shelf. Advised to allow 24 hrs for unit to regulate temps and then monitor."
Jason N.
WASHER MAYTAG MVWC300VW1 "Installed drive tube/brake assembly. Noticed drive block showing signs of wear. Filed down and cleaned up. Ran wash/fill test then spin and drain. All functions normal, no abnormal noises heard from drive. Op test good."
Jason N.
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven not heatingRan bake test, no power to ignitor, 0v. Replaced control and bake ignitor using customer supplied pre Id parts. Ran bake test to 300 degrees. Good ignition and flame. Op test good."
David R.
DRYER WHIRLPOOL GEW9250PW1 "Cc not hearing. Found thermal cutoff on heater box open. Lots of debris, will need a clean out. Ordering parts.; ordrng 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
David R.
WASHER MAYTAG MVWC555DW1 Replaced part. Tested. Ran diagnostics. Good. All components working. Op test ok
David R.
WASHER WHIRLPOOL WET4027HW0 "Cc not doing anything. Drain/Spin light on. Held start button for 7-10 seconds to cancel out, cancelled out. Ran diagnostics mode, no error codes. Ran factory calibration, good. Blew through pressure hose, could tell there was a little pressure trying to blow through but end up whatever was stuff blew out. Checked underneath unit. Good."
Jason N.
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Installed new filter head. Ran dispense test, dispenser pressure much better. Op test good."
Jason N.
WASHER WHIRLPOOL WTW8900BC0 "Installed drain pump. Ran auto test, all functions passed. Op test good."
Brian M.
DISHWASHER KITCHENAID KUDI01ILBL6 Installed Sump assembly and listed parts Ran test cycle no good found tear in sump assembly gasket and also a crack on the water valve Needs sump assembly and water valve ; ordrng 1 W10782773 (pump&motor) and 1 WP8531669 (valve-inlt)
Dan H.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Installed new door, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer had door. Replaced. Tested, good. New door doesn’t have debt or anything on side or sunk in spot. Op test ok"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW3 "Replace mai control. Ran calibration and auto test, pass. Brought core for return. Op test ok"
Corey L.
WALL OVEN KENMORE 790.305228 "Customer complaint oven not igniting, confirmed bake ignitor getting red glow but not opening valve, ignitor failed, quoted to replace weak ignitor, ok, replaced ignitor with ts kit, op test good ; used 1 12400035 (IGNITER 52.99) from stock"
Jeff M.
WASHER MAYTAG MHW5630HW0 The rear main bearing is squealing now. I call tech line I forgot to get a file number but he did say replace the tub assembly so now we’re going to replace the top assembly; ordrng 1 W11287253 (TUB)
Joe O.
REFRIGERATOR WHIRLPOOL WRF736SDAW13 Installed control and harness. Op test ok
Jeff M.
WASHER MAYTAG MVWB835DW0 It was a bobby pin stuck in the drain pump removed bobby pin unit tested good
Joe O.
WASHER MAYTAG MVWB835DW4 Installed control and ui. Ran auto test and calibration. Op test ok
Corina B.
ICEMAKER WHIRLPOOL WUI75X15HZ00 Replaced the wire harness. Waterline was leaking tightened the water line. Put a water mat down. Optest o
Corina B.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "CC that the ice maker is leaking water and the unit turned off for a couple of hours. Ff45* Fz 7* control set at 33 ff and -3 Fz. Cycled ice maker when filling it was pouring out of the front. Has a good frost pattern fans are running. Will need a new ice maker, control and ui; ordrng 1 5304502779 (Main control) and 1 242058230 (Ui) and 1 241798233 (Ice maker), used 1 Shipping from stock"
Corina B.
REFRIGERATOR GE CYE22TSHHSS "CC that the ff section is not cooling. Ff 48*to 55*. Fz 7*. Found the drain hole clogged. Ff fan is not running. There is a software update. Cust can update the software and is getting the software threw GE; ordrng 1 PBX23W00Y0 (WiFi), used 1 Shipping from stock"
Corina B.
RANGE KITCHENAID KGRS505XSS04 "CC that the middle burner does not work and the bottom oven does not heat. Found the middle burner seized. The igniter has 2.89 amps. Replaced the igniter from t/s. ; ordrng 1 WPW10298678 (Valve), used 1 Shipping, and 1 12400035 (Igniter) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint whole unit stopped cooling, confirmed room temp in both sections, compressor nor fans running, opening the door powers up the unit, wires and connections secured, damper motor making whining noise, unit needs door switches, limit switch, and control; ordrng 2 W11384469 (SWITCH)s and 1 WP12575501 (switch- li) and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)"
Corey L.
REFRIGERATOR WHIRLPOOL ED2KHAXVS03 "Installed im, op test no good, im started to cycle then stopped, no power to ice maker now, wires under door are intact, wiggling wires in door gave power to im, for a split second, unable to locate a harness replacement for inside frz door, frz door is 1500, verbally quoted and customer would not want repair."
Corey L.
DISHWASHER AMANA ADB1400AGS1 "Customer complaint water leaked from dw into basement ceiling and the gasket on the bottom right side was just dangling and not installed, unit not leaking since gasket was reinstalled, gasket may be wearing losing shape, replaced gasket with part sent, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed fill valve, op test good"
Corey L.
RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven shuts off at 350 because temps are not correct, ran diagnostics no errors, started bake for 350, unit beeped preheated at 350 but temped at 295, adjusted temp control settings +30, advised to monitor cooking, if problem persists I would like to replace the temp sensor and control, writing quote, do not order parts*; ordrng 1 WPW10181986 (sensor) and 1 WPW10586737 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR KITCHENAID KSC24C8EYY04 CC that there is a vibration noise. Adjusted the compressor. Optest ok
Jason N.
REFRIGERATOR FRIGIDAIRE FRS3R3JB2 "Cc unit not cooling again, frosting up in freezerFound unit evap fan not running, only pulsing for a second then stopping. Checked power at fan motor, 120v pulsing to fan motor. Checked molex connector at control board. Turning unit off then back on made unit start operating normally. Advised customer this is a control issue, control will need to be replaced to remedy issue with fan. Control (241508001) is nla."
Jason N.
DRYER GE GTD42GASJ1WW Installed outlet thermostat. Ran dryer cycle for 10 min. Unit igniting and cycling properly. Op test good.
Corina B.
WASHER MAYTAG MVWB865GC0 "CC that there is a noise when washing. Found the gearcase leaking oil. The agitator is slipping on the shaft. Will need a gearcase, agitator,clutch and the slider. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11161960 (Agitator) and 1 W10811956 (Gearcase)"
Jeff M.
RANGE WHIRLPOOL WFE550S0HW1 Installed new part unit tested good
Corina B.
WASHER MAYTAG SAV405DEWW "CC that the unit does not spin. Put it on a spin, spun once and would not spin again. Found the gearcase slipping. Will need the gearcase. Tool for machine is not available."
Jeff M.
DISHWASHER KITCHENAID KUDTD03FTSS2 "The water valve is leaking needs replaced ; ordrng 1 WPW10158389 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER WHIRLPOOL WFC7500VW2 "The unit is not working the unit needs a doorlock estimate only; ordrng 1 WPW10192995 (latch), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WFE550S0HZ1 Installed hinges and screws. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed new part unit tested good
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 1 W10890131, 1 W10890126, 1 W10890102, 1 W10890099, and 1 W10890099 from stock"
Jeff M.
RANGE WHIRLPOOL RF376PXE The unit has an F5e0 code which pertains to the door not locking during self clean the oven still heats fine. Unfortunately main control and lock solenoid r discontinued.
Jeff M.
WASHER KENMORE 110.22982 It was not the timer as soon as I started the machine I could hear the motor humming the motor spins freely the motor does work i drain the water out the pump works transmission is not rotating it’s seized needs a new transmission estimate only the units like 25 years old
Gabriel P.
DRYER MAYTAG MGDX655DW0 "Replace gasket,opt test ok"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFTR1821QB3 "Checked temp found -5 o freezer and 58* degrees on fresh food section. Evap fan Is not working. Compressor checked good, condenser fan checked good. Gave estimate to cust. Will not repair. Op test ok"
Jeff M.
REFRIGERATOR FRIGIDAIRE GLHS66PFSB The units grip trey was frozen I steamed out the drain unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL KSBP25IVSS01 Installed auger motor. Op test ok
Joe O.
RANGE MAYTAG MGR6600FZ1 Installed control. Ran test bake. Op test ok
Corey L.
WASHER MAYTAG MVWB835DC3 "Only one set of parts came to customer, installed console and control, op test good"
Joe O.
DISHWASHER MAYTAG MDB4949SDM0 Cc: floodingFound water remaining in unit. Not draining. Found punch in garbage disposal never punched out. Ran test cycle. Found excessive suds in unit. Advised if over suds unit will leak from door front. Op test ok
Brian M.
REFRIGERATORI MAYTAG MBF1958FEZ03 Cc unit not cooling Found unit frosted up in rear Ran force defrost heater turned on Called whirlpool Advised on replacing bi metal and jazz board ; ordrng 1 W11050973 (Bi metal) and 1 WPW10503278 (refer elect cont brd)
Joe O.
REFRIGERATOR AMANA A8RXNGFBS02 Installed thermostat. Op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Found old ice maker with a crack on it. Replace it and cycle it. It didn’t work. Cust has sattle valve advice to replace with quarter turn valve. Checked water going to unit is good. Checked if there’s was any water coming out from the water valve check good. Found that the three way valve is not releasing water to the ice maker. Ordering parts; ordrng 1 W11194380 (valve)
Joe O.
REFRIGERATOR KENMORE 596.652344 "Cc: intermittently cooling in ff sectionCustomer states they had sears out and they said it was thermostat, ordered the part and never returned. Found temps in ff section at 45 degrees. Could not get accurate temp in freezer. Found unit has good frost pattern. All thermistors check good. Damper functioning. Offset temps 2 degrees colder. Advised customer to monitor. Op test ok"
Corey L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw not cleaning, confirmed, found f4e3 wash motor not running, connections are secured, unit needs sump asm, replaced with part sent, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc that unit does not draining. Checked drain pump was clogged with a pice of plastic. Cleared out and checked drain hose as well, pass. Ran auto test , pass. Also drain hose was not installed properly under sink , it was on the floor. Fix issue. Op test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replace parts. Op test ok
Joe O.
REFRIGERATOR AMANA ???N/A Customer stated he heard a line pop and had water leaking in the basement and none behind the fridge. Customer has issue with house supply line. Needs plumber. Advised him we do not do anything the supply lines from the house to the unit. Did not diagnose.
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc: not working, Compressor kicks on only when the door is open. Found unit only cools when ff door is open. Needs control. Replaced control. Unit is cooling. Advised to allow 24 hrs for unit to get to temp. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
Gabriel P.
DRYER WHIRLPOOL MED5100DW0 Replace inner door. Op test ok
Gabriel P.
WASHER GE GTW330ASK0WW "Cc that unit is not draining. Found error code 16 - adaptive drain. Checked drain pump did not found anything inside, also notice the cover plate had lots off oil gearcase leaking ,landlord had to leave she did need a estimate knowing it was going to be expensive from previous repair they are going to get a new one"
Joe O.
WASHER MAYTAG MVWC565FW2 Cc: not startingFound error code f8e1(long fill no fill). Customer shuts off house water when not in use. Found unit has low water pressure. Water pressure has to build. Found pressure from house is good. Reconnected water supply. Found water pressure returned. Ran auto test and calibration. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good
Corey L.
REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Customer complaint frz lights are out, confirmed, found top led module failed, replaced with part sent, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint top flap on gasket torn and door shuts too fast, found unit level using 6” long lvl unit on rollers, door has “auto close” feature without feet down, advised floor may not be lvl, door is lvl, replaced gasket, op test good"
Corey L.
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint washer not working, found drain hose lying on the floor to floor drain, propped hose to utility sink, ran diagnostics found long fill no fill error, cleared, calibrated, op test good"
Corey L.
RANGE FRIGIDAIRE FEF326FSC "Replaced element, op test good"
Corey L.
DISHWASHER/B-IN WHIRLPOOL WDT970SAHZ0 "Customer complaint middle rack wheels broke off, confirmed, replaced adjusters with updated kit sent, op test good"
Corina B.
WALL OVEN KITCHENAID KODE507ESS01 CC that the upper oven is not heating correctly. Turned both ovens to 350* took temps after 30 minutes. Temp in range. Optest ok.
Gabriel P.
WASHER WHIRLPOOL WTW8040DW4 "Found new error codes , F8E6 water hazard. Found a nail on drain pump and some change.Advice cust to check the clothes before starting a load. Also there was lots of water in tub use shot vac. Cleared out. Ran calibration and auto test, pass. Op test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called tech line they had me test the power output of the main control. They want me to replace it ; ordrng 1 W11224256 (cntrl-elec)
Gabriel P.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Gasket is good, just need to be steamed. Steam the gasket and put a little bit a Vaseline on the sides. Op test ok"
David R.
RANGE GE PHS930SL2SS "Replaced part. Tested on broil, cooling fan kicked right on. Checked the top burners, worked and was heating up water in pot, unit checks good. Op test ok"
Dan H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 52 degrees, found a leak at the filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Wpw10143759 (Filter drier) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher spray arm fell off and touched element also wheel on upper rack broke, element was clean and functional, spray arm broke at snap connection, replaced spray arm, unit needs adjuster kit; ordrng 1 W10712395 (adjuster)"
David R.
WASHER WHIRLPOOL WTW8800YC1 "Replaced part. Ran test diagnostics, good. Ran normal cycle. Good. Op test ok"
Jeff M.
RANGE MAYTAG MER6600FW2 Installed new part unit tested failed The outlet is wired wrong customer needs an electrician I told him do not plug the machine back in could potentially fry the brand new control board
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replace both parts. Op test ok
Jason N.
WASHER MAYTAG MVWP575GW0 "Cc unit making a grinding noiseCustomer stated it will make a grinding noise, she has heard it several times in the past few months, usually when it’s in the wash cycle. Ran diagnostics, no codes stored. Ran auto test, all functions passed, no abnormal noise. Ran wash test with load of 5 towels. No abnormal noises heard in agitation or drain and spin mods. Could not duplicate noise from unit at this time."
Jason N.
REFRIGERATOR WHIRLPOOL ATF2110DRW "Cc unit leaking in ff sectionCustomer stated she will get a steam coming down and puddling on bottom on ff section. Checked console drain, clear. Found drain tube in rear clogged up with sludge, most likely causing a slow drain/overflow. Cleared drain tube, ran water into collection bowl, verified good flow into unit tube. Op test good."
Brian M.
REFRIGERATOR MAYTAG MRT118FFFH00 "Cc unit not cooling Found temps in freezer at 48 and ff at 58 Found no frost pattern on evap Needs sealed system repair Needs evap and compressor Office to bill ; ordrng 1 W10836706 (evaporator) and 1 W10507884 (compressor), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL WTW4850HW1 "Cc unit not advancing cyclesRan diagnostics, found codes f8e1 for long fill, no fill. Ran auto test, no cold water coming in, valve buzzing. Found cold water valve turned off, customer has a t-fitting that leaks when turned on. Advised customer I will have to remove t-fitting to run water to unit. Reran auto test, all functions passed. Op test good."
Brian M.
COOK TOP MAYTAG MET8665XS01 Cc upper oven won’t open Found door not able to open due to left hinge damaged Could not get door open and did not want to pry any harder to avoid damaging unit further Needs hinges but parts are NLA ; ordrng 1 W10274501 (hinge-door) and 1 W10274503 (Hinge)
Dan H.
REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Customer complaint that freezer door will not close, confirmed, found track off on one side, adjusted, op test good"
David R.
WASHER WHIRLPOOL WTW8500DC0 "Cc unit squeaks, any load. Moves freely. Ran diagnostics, no error codes. Ran test. Heard scraping noise in agitate, spin good. Looked around washplate. Found 2 times stacked on top of each other. The one in front closest to the washplate, the face of it is worn down, took pics. Could be causing the problem and when agitating is scrapping and causing noises. Removed. Put a load of towels in (4), ran quick cycle. Then ran rinse and spin, full cycle on max spin. Normal sounds coming from unit. Suspension is good. Let customer know I found some coins jammed in between. Unit test good. Op test ok"
Brian M.
DRYER WHIRLPOOL WGD4850HW0 Cc unit not bowing out from vent Found blower wheel to have backed off pulley Replaced blower wheel Ran test cycle OP Test Ok
Jeff M.
REFRIGERATOR KITCHENAID KBSN608EPA01 Installed new part unit tested good
Jason N.
DRYER GE DPGT650EHMG "Cc unit making thumping noiseConfirmed drum is making a thumping noisePulled unit apart, found front roller bearing wore. Unit needs front roller assembly.; ordrng 1 WE03X10008 (roller assm5548), used 1 SHIPPING (shipping and handling) from stock"
David R.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer had POP. Cc unit not washing, will hum when in wash but not actually wash anything. Started unit up, water is getting into unit. Wash motor humming. Ran diagnostics test, 4-3, wash motor error. Power is good. Faulty motor. Also customer was not given a screen/filter housing. They already called Lowe’s/Kitchenaid and waiting for that. Replaced from t/s. Tested. Good. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
Dan H.
WASHER MAYTAG MVW8230HC0 "Part was received damaged( see pics) , reordering user interface ; ordrng 1 W11413410 (Ui)"
Jeff M.
REFRIGERATOR GE GYE22KMHCES The drain was clogged for the drip tube I clean the drain unit tested good
Gabriel P.
DRYER WHIRLPOOL WED6400SB0 "Found control , harness and UI burned. Will need parts. Cust will not fix unit."
Brian M.
RANGE JENN-AIR JDS9860AAP "Cc unit takes forever to heat and rear two burners not igniting Found both rear igniters to be damaged needs igniter and terminal wires Found unit able to bake but takes a long time to pre heat bottom element keeps shutting off ; ordrng 2 74004053 (sub 7432p073-60)s and 2 WP74005890 (terminal b)s and 1 12001656 (sensor,ovn), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE MAYTAG MGR6600FZ1 "Cc unit burner flames not evenCustomer stated the back burners flames were different sizes, needs adjusted. Advised customer they will be different sizes as they are different size burner heads. Checked all flames, set to min simmer. Op test good."
Corey L.
WASHER MAYTAG MHW5630HC0 "Customer complaint washer takes an extra drain cycle or two to get water out all the way, found unit leaning heavily towards floor drain, leveled unit using feet adjustments, found drain screen clogged with a penny screw and some fabric build up, cleared, ran rinse drain and spin, op test good, ran diagnostics found off balance, over suds and door lock error, cleared, svc test passed, op test good"
David R.
DISHWASHER WHIRLPOOL WDP370PAHW0 Replaced. Hooked washer up and tested. All water drained out. Op test ok
Jeff M.
STACK W/D GE GUD27ESSJ1WW It is a electric dryer it does produce heat everything is functioning correctly I gave her Gary’s number to clean the vents
Jason N.
WASHER WHIRLPOOL WTW4850HW1 "Cc unit making loud clicking noise when in spinCalled wp techline, Scott, system is down he could not document. He stated the if issue is not present in the diagnostics cycle(which I verified it is not), there is an issue with a triac circuit on the control during normal cycles. Replace both the control and motor at the same time. ; ordrng 1 W10832724 (drive motor) and 1 W11256099 (cntrl-elec)"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS00 Called whirlpool tech line spoke with Chris. Advised freezer evap completely cut out and cannot get r134a through the suction line. Video chatted with Chris. Showing no r 134a is going through suction line. He stated unit is not repairable.
Jeff M.
REFRIGERATOR GE PFS22SISCSS The filter for the icemaker was backed out of the icemaker causing it to leak I tried to reset realign the icemaker and fill to it appears that it will work fine now
Gabriel P.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replace parts, it dispense ice. Op test ok"
Dan H.
DRYER MAYTAG MDE7600AYW "Customer complaint of squealing noise, confirmed, installed new rollers, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cc freezer led out Replaced freezer led OP Test Ok
Corina B.
WASHER AMANA NTW4516FW3 CC that the unit is not putting water in. Found the drain hose on the ground. Raised the drain hose to the sink. Started a normal cycle. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer had POP. Cc FF side is Freezing. Tested temp 27. Went into diagnostics. Damper is not closing, frost over diffuser. Drawer also cracked from being so cold inside. Doesn’t show in breakdown picture for diffuser, but can we make sure it comes with the harness with two thermistors. Ordering parts. If drawer isn’t covered customer doesn’t want to pay for it.Put on cancellation list ; ordrng 1 W11162443 (cover ) and 1 W11196400 (cntrl-elec) and 1 W11317276 (diffuser)"
Jeff M.
REFRIGERATOR MAYTAG MFX2571XEM2 "Ice maker Failed needs replaced estimate only; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
RANGE JENN-AIR JGRP430WP00 Installed UI and control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Corey L.
WASHER WHIRLPOOL MVWC360AW0 "Customer complaint washer doing wired things will lock then unlock and will not start cycle, confirmed, ran diagnostics found f7e1 and f7e7, motor faults, found motor corroded from moisture in basement, customer stated the basement did flood recently and the unit was unused for a few days until floor was replaced and has not worked since, found gear oil all over gearcase and components, unit needs motor, gearcase, capacitor and actuator, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Corina B.
RANGE WHIRLPOOL KERS205TSS0 "CC that the oven does not heat. Found the door opening below 90*. Will need new hinges. Found the bake elements open. Will need new hinges and bake element.; ordrng 1 WPW10276482 (Bake element) and 2 74010546 (Hinge)s, used 1 Shipping from stock"
Dan H.
RANGE FRIGIDAIRE n/a "Customer complaint that oven is not lighting, no model/serial tag, confirmed, found switch on regulator missing, unit needs new regulator ; ordrng 1 316091706 (Regulator), used 1 undefined (Shipping) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz light and ceiling ff lights are out, confirmed found led module under ice maker in back of ff failed, replaced with part sent, op test good"
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Cc door won’t close Found hinges to be damaged Needs hinges ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Jeff M.
RANGE AMANA AGR6603SFB2 Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Cc: cannot remove water filterFound filter was improperly installed. Removed filter. Op test ok
Joe O.
DISHWASHER KITCHENAID KUDE60FXSS4 Cc: leaking under doorFound sump assembly boot coming apart. Installed sump assembly. Ran diagnostics test cycle. Placed water mat. Op test ok
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ07 Replace parts. Steamed the gasket and put a little bit of Vaseline on the sides. Op test ok
Brian M.
DRYER MAYTAG MED4200BW0 "Cc that some settings are not drying properly Found that heavy duty and timed dry are not producing high heat when selected but on normal and rapid unit head normally Needs control board ; ordrng 1 WPW10542001 (elect control board), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER MAYTAG MVWB765FW3 Cc: no powerFound unit is receiving proper power. Found error code f6e2(communication error). Could not run test cycles. Needs control and ui.Ui shows out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Gabriel P.
DISHWASHER KENMORE 665.15113K216 "Cc that the unit is not draining. Found a screw inside drain pump, preventing from draining. Checked drain pump , is good. I also checked drain hose and Cust has a black rubber hose, advice to replace with a plastic hose. Drain hose was clogged as well. Cleared out. Ran an auto test , pass. Op test ok also ask me to do a plumbing job on the side told him no not certified"
Brian M.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit leaking when dispensing water Found water valve corroded and also both line cracked at valve Needs valve and water lines ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279884 (tube-water) and 1 WPW10279882 (tube-water), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR MAYTAG MFC2062FEZ04 "Cc: not coolingFound temps at 75 degrees. Unit has no frost pattern. Compressor is running. Found unit pulling 1.1 amps. Tapped system. Found compressor low side pressure at 0. Needs compressor and drier.Customer is going to try to get the unit replaced, customer will contact if she needs to go through with the repair.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
David R.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc unit will never get out of wash cycle, said times seem long, said after an hour to an hour and a half should be done. 6-4 error code. Also looked up in owners manual and showed customer the run times for each cycle. The typical time plus the maximum time if options are added. Let customer know that depending on options and cycle being used, it can take over an hour and a half even two hours for a cycle to be completed, page 4-5 of owners manual. Ran through diagnostics, good. Ran a rinse only cycle to test things out because customer said it would happen on any cycle. Ran for about 20 mins and completed. Customer doesn’t believe it’s working right. Let customer know that everything is timed and is owners manual. Customer wants to order control. Told them I don’t believe anything is wrong with unit. Customer is putting unit on express. Per owners manual it says the max time is 65-70 mins. If it goes off they want to cancel to order, if not then they
Dan H.
DRYER FRIGIDAIRE GLGR341AS1 "Installed new coils, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint that unit is not washing dishes, ran test cycle, unit filled, wash motor never started, reset connection to control , wash motor started, op test good"
Corey L.
WALL OVEN WHIRLPOOL WOS31ES0JS00 "Customer complaint oven not working, confirmed display not on, found thermal fuse open, unit needs thermal fuse; ordrng 1 WPW10545255 (fuse-thrml)"
Gabriel P.
WASHER MAYTAG MVWB765FW1 "Replace parts. Ran calibration and auto test, pass. Op test ok brought core for return."
Corina B.
REFRIGERATOR AMANA ART308FFDM06 CC that the unit is not cold. Ff 50* Fz 7*. Found the evap fan not running. Checked the power at the evap fan 120 volts. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (Evap fan) from stock
Dan H.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Customer complaint that unit is leaking and not making ice, confirmed, found evaporator drain tube clogged, found ice maker gear stripped, unit needs drain tube cleared and new ice maker , ; ordrng 1 241798231 (Ice maker), used 1 undefined (Shipping) from stock"
Corina B.
DISHWASHER FRIGIDAIRE FBD2406NS9B CC that the unit is leaking. Found the unit is not secured into place. Started a cycle checked to leaks. Advised cust to secure the dishwasher for it to not lean forward. Started a cycle soap suds coming out of the front of the door. Using dish soap. Advised cust to get pods for dishwashers. Optest ok.
Corina B.
WASHER MAYTAG MVWB765FW3 CC that the lid does not lock. Replaced the latch. Ran a calibration. Started a rinse and spin. Optest ok.
Gabriel P.
RANGE FRIGIDAIRE FFGF3052TSA "Cc that there’s a funny smell on unit when turn on. Notice that the caps are oily and when you turn them off smoke comes from the caps. Also is not a gas smell. Ordering grate as well , they are warp not fitting correctly on cooktop. Cust has a home warranty, they are going to call office to see if they are going to cover for the parts. Also Cust will put parts, no need to go back to put parts on.; ordrng 1 316261704 (cap,5k blk) and 2 316261804 (cap,905k blk)s and 1 316262104 (burner cap cover) and 1 316559604 (cap) and 2 807327101 (grate)s and 1 807412601 (grate)"
Brian M.
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Cc unit leaking Found drain pan clogged Cleared drain pan and hose OP Test Ok
Joe O.
COOK TOP WHIRLPOOL MGC7430WW00 "Cc: sparking, smoking from igniter switchesFound unit receiving proper power. Found igniter switches shorting out. Could only remove left rear burner head. Need igniter switches, lf, rf, rr or face holders.Customer does not want to repair at this time"
David R.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc Icemaker not working. Low water pressure coming to dispenser. In diagnostics says 76 days since last water filter reset. Low water going into the Icemaker as well. Let customer know about needing water filter changed. Ran Icemaker test, came back as not getting to home position and multiple failures. Will need Icemaker. Gave estimate to customer. Didn’t want to pay. They are calling kitchenaid, no payment received. Do not order parts ; ordrng 1 W10908391 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DISHWASHER KITCHENAID KDFE104HBL0 "Cc unit not starting or powering onChecked power at outlet, good at 120v. Checked power at control, only reading 28v ac at control. Checked j-box connections, found hot wire burnt and melted at wire nut connection. Cut out bad spot in wire. Repaired with new wire nut. Checked neutral connection as well, replaced wire nut. Ground from power cord also not connected, connected to j-box terminal. Ran op test on unit. Unit powering on, ran wash test then cancel drain. Op test good."
Jason N.
WASHER KENMORE 417.471027 "Cc unit not draining all the way and unit is leaving black marks on clothsConfirmed unit slow drain. Boot seal is molded over, clothing is most likely rubbing on this and catching gunk. Called landlord, quoted boot seal, and drain clean out with extra labor due to stacked dyer. Pulled dryer, pulled front panel on unit, found drain pump filled with lint/hair and debris. Cleaned out, reassembled. Ran wash then drain and spin. Unit draining quickly now. Cleaned up boot seal best I could. Op test good."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Cc that the ice maker works intermittently. Checked temp found 37* on fresh food section and 14* degrees on freezer. Found the freezer set on 2, recommended is 4. Changed back to recommended , advice cust to keep freezer and fresh food section on recommended. Jumped started ice maker and cycle. Advice cust to replace Seattle valve for a quarter turn or inlet valve and explain him the reason why we don’t recommend Seattle valve. Op test ok"
Dan H.
WASHER MAYTAG MVWB835DW2 "Customer complaint that unit is not turning on, confirmed, found user interface dead, installed new user interface, op test good ; used 1 W11112656 (User interface) from stock"
Corina B.
WASHER KENMORE 417.441023 "CC that the unit does not spin. Found both shocks broken. When spinning the tub, the spider is rattling. Will need new shocks and a tub. ; ordrng 1 5304485917 (Shocks) and 1 131618500 (Basket) and 1 131618600 (Shell) and 1 131525500 (She’ll), used 1 Oversized shipping from stock"
Corina B.
DRYER MAYTAG MED7230HW0 "Redirected the side vent. Optest ok; ordrng 1 W10470674 (Vent kit), used 1 Shipping from stock"
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS00 CC that there is a lot of ice build up in the back of the ice maker. Confirmed ice and frost on the ice maker. Checked the gaskets good. Checked the baskets good. Service pointer to replace the adapter to the ice maker. ; ordrng 1 W10864519 (Adapter)
Dan H.
WASHER AMANA NFW7200TW "Customer complaint that door is not closing, found door strike broken , unit needs new door strike; ordrng 1 WP34001260 (Strike), used 1 undefined (Shipping) from stock"