Service History 610 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model GTH21SBXASS

Near Mentor, OH 44060

Jason N

Job Details: 10/13/2021

"Cc unit leaking water, product freezing Customer stated unit leaks out of bottom of ff section, veggies are getting frozen condensation on them. Found condensation buildup in both ff and freezer sections. Ff door is drooping on the right side leaving a large gap, pulling in a lot of warm air. Found door hinge bracket is bent downward. Hinge bracket need replaced. Part (WR13X10457) is nla for this unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 10/13/2021

"Cc unit needs power cycled every weekCustomer stated unit will go dead once a week, no lights or functions. If they power cycle the unit, unit will start back up and will run fine. Checked various functions, all working at this time. Based on customer concern, sound like a power supply board issue. ; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (Driver board)"

We serviced a

WHIRLPOOL DRYER

Model wed6400sw1

Near Aurora, OH 44202

Jason N

Job Details: 10/13/2021

"Cc unit making noise when in cycleRan dryer op test, verified noise. Pulled unit apart, found belt idler pulley bearing worn. Will need replaced. Replaced using truck stock part. Slight modification needed to pulley to avoid scrapping on drum, drum seems to be slightly out of round. Retested, no abnormal sounds, good heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM4

Near Aurora, OH 44202

Jason N

Job Details: 10/13/2021

"Installed inlet valve. Ran ice maker test cycle. Ice maker indexed properly, filled mold with water. Op test good."

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, OH 44022

Jason N

Job Details: 10/13/2021

"Cc unit leaking condensation and making loud noise intermittently Customer showed video of noise form unit. Sounds like evaporator fan motor. Turned cooling off to unit, turned back on, verified fan motor bearings are worn, noise reduced once fan gets up to speed. Unit needs evaporator fan motor. Found condensation in ff section, door is not sealing on closed position, no interference. Door spring is too weak to pull door in tight to cabinet. Door springs (2004567) are nla for this unit. Advised customer. Tilted unit back slightly to allow door to gravity close more. Found scratches on trim panel next to unit"

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW06

Near Kent, OH 44240

Corina H

Job Details: 10/13/2021

CC that the door does not lock. Confirmed. Found the lock hitting the right side of the freezer liner. Bent the lock inward. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS03

Near Lyndhurst, OH 44124

Jason N

Job Details: 10/13/2021

Cc unit needs door replaced due to damageReplaced LH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

AMANA WASHER

Model NTW4631BQ0

Near Lorain, OH 44055

Angel

Job Details: 10/13/2021

Replaced damper assembly tested unit working as designed. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Kent, OH 44240

Corina H

Job Details: 10/13/2021

Put p/n for ice maker ; used 1 W10884390 (Ice maker) from stock

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Willoughby Hills, OH 44094

Jason N

Job Details: 10/13/2021

Cc still not able to start unit easily Customer stated he has to push start button many times before unit will start. Started cycle several times without issue. Had customer start cycle. Found customer pulling off start button too soon before countdown ended. Advised customer to hold start button longer to ensure countdown completes. Unit is working as designed.

We serviced a

AMANA RANGE

Model AER6303MFW2

Near Lorain, OH 44053

Angel

Job Details: 10/13/2021

Cc that unit is not heating. Confirmed it would not preheat. Took off back and found L1 was burnt. Replaced terminal block and wires preheated unit working as designed opt test ok.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Kirtland, OH 44094

Jason N

Job Details: 10/13/2021

"Cc unit not making ice Customer stated unit has never made ice. Ran manual ice maker cycle. Ice maker indexed properly, but did not fill with water. Checked water in to unit, good water pressure in. Replaced ice maker using customer supplied pre Id part, ran cycle, no good, still not filing with water. Unit needs inlet valve. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11524655 (Inlet valve)"

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, OH 44053

Angel

Job Details: 10/13/2021

Cc that could not connect to wifi and that the oven is burning there food. Asked customer to explain how they used oven when preheating and said once it peeps they put the food in there. Explained to customer they have to wait at least 20min before inserting food in oven for the oven to be at the proper temperature when they insert the food in the oven. For the wifi we could not connect to. Last service call customer talk to ruth from whirlpool and said he had the wrong ssid# on control there should of been a label in the box he needed to be able to connect to the wifi with the new user interface so i will reorder user interface and wifi module. Ordering parts.; ordrng 1 W11333311 (User interface) and 1 W11234290 (Wifi module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/13/2021

"Cc that the freezer seems like is working good, but fresh food section is not cold. Took temps freezer 1* and fresh food section 50*. Found fresh food section evaporator full with frost. Took cover offfor control and check ohms on thermistor on fresh food section evapo. Reading 20kohms. Unit will need new thermistor and control. Cust paid in full; ordrng 1 W10837236 (Thermistor) and 1 W10807590 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model A712

Near University Heights, OH 44118

Marie V

Job Details: 10/13/2021

Replaced belts. Ran unit on high speed spin. Pass. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brooklyn, OH 44144

Marie V

Job Details: 10/13/2021

"Cc that the unit is not heating. Confirmed. Check for power at terminal block. From L1 to N 120V from L2 to N 120 and from L1 to L2 0V. Explain cust and showered her about the power, will need electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Madison, OH 44057

Brian M

Job Details: 10/13/2021

Compressor was put in box upside down did not use Recovered refrigerant installed evap And drier used truck stock one delivered was smashed . Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.8 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok ; used 2 WPW10143759 (DRIER) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Corina H

Job Details: 10/13/2021

CC that the oven light does not turn off and is not heating. Power was turned off when arriving. Ran diag f2e1 stuck key. Oven light turned off. Heated oven to 350*. Called t/l Ed to check power coming into unit 208 volts. Checked the power coming in l1 to n 120volts l2 to n 120 volts l1 to l2 240volts. Called t/l Leon power coming into unit is good.wants to replace the ui since there was a fault code of f2e1. Will need an ui.; ordrng 1 W11093254 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Shaker Heights, OH 44122

Corina H

Job Details: 10/13/2021

"CC that the food freezes in the ff section and the mullion rail does not shut all the time. Confirmed. Advised cust to lower the top shelf to fit a gallon of milk, to have proper air flow. Raised the left door to have the mullion rail in the center of the stop. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

Installed fan tower and installed update OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44127

Corina H

Job Details: 10/12/2021

CC that the unit does not turn on. Confirmed. Found the door switch is broken. Cust did not receive the parts. Replaced the switch from t/s. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bedford Heights, OH 44146

Corina H

Job Details: 10/12/2021

"CC that the control is not working. Confirmed. Checked the outlet, good. Checked the power at the control 120 volts. Will need a new control. Office to reschedule appointment ; O-emld tckt"

We serviced a

JENN-AIR COOKTOP ELE

Model JGC7636BP00

Near Bentleyville, OH 44022

Brian M

Job Details: 10/12/2021

Cc of gas smell from front burnerTurned burner on high let run several minutes Could not smell anything Unit operating properly OP Test Ok

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2727DS01

Near Chagrin Falls, OH 44022

Corina H

Job Details: 10/12/2021

Replaced the ui. Brought core back for return. Heated oven to 359*. Checked the keypad. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, OH 44138

David R

Job Details: 10/12/2021

"Cc unit FF not cooling. Went through diagnostics, FZ fan/icemaker dan not coming on, damper not opening. Unplugged unit to restart. Waited 5 mins, plugged in. FZ fan not working but icemaker fan is coming on now. Cannot heat damper. Ice building up on FZ evap. Will need to steam off ice. Will take time. Replace FZ fam motor first. If other parts needed use whats needed.; ordrng 1 W11224591 (Motor evap) and 1 W11224256 (Control) and 1 WPW10479155 (Damper)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEB00

Near Elyria, OH 44035

David R

Job Details: 10/12/2021

"Cc mullion rail broke, icemaker not working, lights not on. Mullion Rail is broken off hinges, cannot be placed back on. Icemaker customer said worked and sometimes didnt. Not cycling. Lights arent coming on, door open signs keeps on flashing and stopping. Unit would not let me go into diagnostics to check test modes. Some numbers fading on UI, cannot tell some functions. Putting on order for control, UI, mullion rail, icemaker, door switches, light. ; ordrng 1 W11035752 (Control) and 1 WPW10356039 (Power supply) and 2 W11216993 (Bulb)s and 1 WP12722815W (Mullion rail) and 1 W10899550 (Ui) and 1 WPW10300024 (Icemaker) and 2 W11396033 (Switch)s"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/12/2021

"Replaced gearcase, cam, and belt. Calibrate unit and ran a auto test passed. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model MGR6772BDS

Near Solon, OH 44139

Brian M

Job Details: 10/12/2021

"Cc unit not heating in upper oven Found broil and bake igniter to be weak Quoted customer ; ordrng 1 WP74007966 (ignitor- b) and 1 WP7432P143-60 (igniter- b), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Novelty, OH 44072

Brian M

Job Details: 10/12/2021

"Cc unit super loud when spinning Found gearcase to be Loud Will need gearcase and slider kit Customer to call whirlpool to see if they will cover ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/12/2021

Customer did not receive cover or harness. Re ordering harness and cover. ; ordrng 1 WPD7813010 (harns-wire) and 1 WPW10289690 (cover-frnt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near Kingsville, OH 44048

Dan

Job Details: 10/12/2021

"Customer complaint that unit is not cooling and leaking water, fresh food section temperature at 41 degrees, freezer section temperature at 1 degrees, found evaporator drain tube clogged, cleared drain tube, op test good"

We serviced a

GE DRYER

Model GTDS560EF5WS

Near Cleveland Heights, OH 44106

Manny

Job Details: 10/12/2021

Replaced front bearing ring and slides felt seal was good. No need to replace I asked informed the customer that the felt seal in the unit was still good and we can either refund for the part or she can keep it for a future use if needed. Opt test ok.Took felt seal for return office to refund customer

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44103

Manny

Job Details: 10/12/2021

"Cc unit has f0e9 error, ran diagnostics found error codes f0e9 and F0E5 for OB pause and off balance load. Ran a load with 4 large towels could not duplicate issue, advise customer to pause, rearrange and restart the unit if an off balance happens again. Opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Cleveland, OH 44113

Manny

Job Details: 10/12/2021

"Cc unit blinking ER on console, unplugged and plugged in unit starts but goes back to error code, verify that unit has an ER code for stuck key on console, found ui connector corroded and corrosion at the main control. Unit will need a console and control board. Customer will not proceed with the repair.; ordrng 1 5304506663 (Console assembly) and 1 5304514670 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Independence, OH 44131

Marie V

Job Details: 10/12/2021

"Cc that the unit will start but a few min later it will start beeping and it will not run. Opened unit found still has water in. Press cancel unit tried to drain, found plug in disposal, removed and drained water and started a new cycle. Op test ok explain cust that unit was not running because it was unable to drain dirty water out and fill back up with clean water."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Independence, OH 44131

Marie V

Job Details: 10/12/2021

"Replaced motor assembly, tested unit. Pass. Showed cust unit started shutting off by it self. Tried to start a cycle when when you close the door the cycle gets canceled. Ordering control and Ui. ; ordrng 1 W11165148 (Ui) and 1 W11305303 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/12/2021

"Replace door,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 10/12/2021

Wrong color on part. Brought part for return. ; ordrng 1 W11086141 (Stainless UI)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near East Cleveland, OH 44112

Corina H

Job Details: 10/12/2021

"CC that the freezer light is not working. Confirmed. Tested the bulb open. Will need a new bulb. Cust is calling whirlpool to get an authorization. ; ordrng 1 W11518235 (Light bulb), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZIS48NCA

Near Solon, OH 44139

Jason N

Job Details: 10/12/2021

Installed bimetal thermostat and defrost timer. Steamed out evaporator. Advised customer to allow up to 48 hrs. For unit to return to desired temperatures.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Oberlin, OH 44074

David R

Job Details: 10/12/2021

"Replaced agitator. Tested in diagnostics, no error codes. Ran a test cycle to see all components, functions are good. Op test ok."

We serviced a

N/A N/A

Model KUDR24SEBL3

Near Chardon, OH 44024

Brian M

Job Details: 10/12/2021

"Cc unit stopped functioning Found front panel not making selections and panel broken and missing screws This looks to be from normal wear and tear Needs front panel and screw Parts are NLA ; ordrng 1 9743372 (insert (blk)) and 1 9743242 (switch,panel) and 1 WP9743591 (panel-cntl) and 4 WPW10348409 (screw)s"

We serviced a

MAYTAG WASHER

Model MHWE550WJ01

Near Chesterland, OH 44026

Joe O

Job Details: 10/12/2021

"Cc: sounds like a jetFound basket has a lot of play. Found bearing excessively loud in hand spin. Ran test cycle. Needs tub assemblyCustomer does not want to repair at this time ; ordrng 1 W10772619 (tub-outer) and 1 WPW10283352 (basket) and 1 W10250762 (tub-outer) and 1 WP8182119 (bellow), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Jason N

Job Details: 10/12/2021

Installed filter head assembly. Tested system water pressure from dispense. Good pressure out. Advised customer ice maker will resume ice production.

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, OH 44004

Dan

Job Details: 10/12/2021

"Customer complaint of burning rubber smell on spin cycle, ran high speed spin on manual test cycle twice, ran drain and spin cycle, no burning rub smell noticed, no evidence of rubbing on belt, cam , or shield, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Cleveland, OH 44111

Marie V

Job Details: 10/12/2021

"Replace control, temp got set to 37* and 0*. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Brooklyn, OH 44144

Manny

Job Details: 10/12/2021

"Recovered refrigerant replaced compressor evaporator and drier filter put in 20in vacuum, waiting to see if any leaks while unit is in a vacuum, vacuum hold, charged 5.25oz of R134a unit went to a vacuum, we load unit with nitrogen GP found leak condenser coil, unit need condenser coil replaced, will need 2 techs Used 3 1/4 OD tube ext. # TJAF1200 from T/S.; ordrng 1 WPW10346415 (Condenser coil)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC42QVS06

Near Bratenahl, OH 44108

Corina H

Job Details: 10/12/2021

"CC that the water dispenser does not work. Confirmed. Found the water is leaking inside the door, water is coming out of the bottom. Will need a new door. Office to reschedule appointment. ; ordrng 1 LW10703554 (Left door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model WFW6620HC0

Near Willoughby, OH 44094

Joe O

Job Details: 10/12/2021

"Cc: leakingFound unit leaking from front of drain pump. Needs drain pump; ordrng 1 W11458345 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GUD27ESSMWW

Near Mogadore, OH 44260

Brian M

Job Details: 10/12/2021

Installed motor shifter belt and lid latch Ran drain and spin test OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

Installed unit door. Ensured good seal to cabinet. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

Cc unit leaking from behind unitCustomer stated they are getting a small puddle forming that runs from behind unit. Checked water connections at rear of unit. Found small pinhole in plastic house source line. Advised customer that they will need to replace with braided steel flex or copper line.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Willoughby, OH 44094

Joe O

Job Details: 10/12/2021

"Installed ice maker, water valve, and fill tube heater. Cycled ice maker. Op test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X18FW03

Near Mogadore, OH 44260

Brian M

Job Details: 10/12/2021

Cc ice build up bottom right Found gasket not seated properly due to door liner miss alignment Right in the middle of bottom of door liner Bowes up causing gasket to miss the frame of the freezer Needs door Customer stated he will install ; ordrng 1 W10746783 (dor-fmd)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Marie V

Job Details: 10/12/2021

"Replaced motor, thermostat and blower wheel. Ran unit. Op test ok"

We serviced a

AMANA WASHER

Model NFW7200TW

Near Madison, OH 44057

Dan

Job Details: 10/12/2021

"Customer complaint of noise then unit stopped working, confirmed, drain pump is not pumping, unit needs new drain pump , customer does not want repair at this time ; ordrng 1 WPW10175948 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WALL OVEN

Model MER6751AAS

Near Perry, OH 44081

Dan

Job Details: 10/12/2021

"Customer complaint that lower oven is not heating, confirmed, found control not sending power to element, unit needs new control. Customer does not want repair ; ordrng 1 W10769079 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan

Job Details: 10/12/2021

"Customer complaint that unit is not making ice, confirmed, grinding noise in ice maker when ice attempts to cycle, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11546935 (Ice maker)"

We serviced a

GE RANGE

Model JGB918SEL1SS

Near Euclid, OH 44117

Corina H

Job Details: 10/12/2021

"Can not lift the cooktop to get to the screw. The orfice holder has screws that will not come loose unless breaking them. Holders are nla. Office to refund the money ; ordrng 1 WB28K10291 (Holder) and 1 WB28K10292 (Holder), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, OH 44123

Joe O

Job Details: 10/12/2021

"Cc: not dryingFound blower wheel broken, not spinning. Found rollers not spinning properly, and grinding. Needs blower wheel and rollers; ordrng 2 12001541 (bearing & roller asy)s and 1 Y303836 (blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW2

Near Cleveland, OH 44105

Manny

Job Details: 10/12/2021

"Cc unit is not spraying, good power from control to pump motor, pump motor is seized only humming. Ran diagnostics found error codes f7e0 for flow meter and f4e3 for motor not running. Unit will need pump motor replaced. Customer will not proceed with the repair.; ordrng 1 WPW10671941 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/12/2021

"Cc that the unit is not locking the door and that they had the cycle done but it was wet by the end of the cycle. Ran diag no error code. Took panel off and verify hose. Ran auto test unit did not agitate. Lid lock pass. Hose is good , no kinks. Found shifter came off place. Replaced shifter from T/S. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Marie V

Job Details: 10/12/2021

"Cc that the unit is not cooling properly and then that the ice stoped for about 2 weeks ago. Took temps 35* on fresh food section and -5* on freezer. Ran diag for ice maker error code E5 timed ice maker. Took freezer evaporator off . Theres some evidence of unit not entering defrost. Called BJ help me diag unit. Comes to find out that control board is needed. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/12/2021

"Cc unit not baking Found element open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WALL OVEN

Model 790.96419401

Near North Ridgeville, OH 44039

Angel

Job Details: 10/12/2021

Replaced control board. Preheated unit to 350*. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, OH 44145

Gabriel P

Job Details: 10/12/2021

Found slider not engaging also found door bulking in and not sealing took pictures ordering door and slider ; ordrng 1 12977880SQ (Freezer stainless door) and 2 W11265130 (Slider)s

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Olmsted Township, OH 44138

Marie V

Job Details: 10/12/2021

"Replaced control and Ui. Started unit and checked air flow. Not good. Barely air coming out. Cant get to it because is under the home, also saw is a foil flexible vent, advice cust to replace with riding metal or flexible metal because those foil flexible are fire hazard. Op test okNo core for return."

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430WS02

Near Painesville, OH 44077

Dan

Job Details: 10/12/2021

"Installed new control and oven temperature sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW0

Near University Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Installed drive parts. Ran wash/fill test, good agitation. Switched to spin, good basket spin out and drain out. No abnormal noises heard. Op test good."

We serviced a

KITCHENAID WALL OVEN

Model KEBS208BBL

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit has a f-1 error code. Confirmed unit has the f1 error code unit will need electronic oven control verified and part is discontinued oven is about 26 years old. Customer said they shop around for new one. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.2071299

Near Euclid, OH 44119

Joe O

Job Details: 10/12/2021

"Cc: not washing, not spinningFound motor just humming. Pulled drain pump off, motor still humming. Motor spins freely and turns agitator. Needs motor, capacitor, and couplerCustomer does not want to repair at this time ; ordrng 1 285753A (coupling,motor) and 1 WP3352287 (motor-drve) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

Found block terminal broken. Replaced from t/s. Tested. Good. Op test ok.; used 1 279320 (BLOCK-TERM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Broadview Heights, OH 44147

David R

Job Details: 10/12/2021

"Cc unit not cooling or working. On UI display ice/water, temp, options, lock buttons will be lite and go off/on every 5 seconds. Customer had video on phone. Unit has been unplugged. Plugged in. Unit came right on. Only one try for unit to come on. Not doing any additional beeping. Checked UI and control. No marks on control and all wires plugged in. Unit is functioning normally as of today. Unit is good. Give 24 hours to return to normal temps.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD241BUW

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Found latch broken also took pump apart found nothing clogging then took unit out found pumpkins seed stuck in hose by the pump connections clear out giving estimate for latch ; ordrng 1 5304516818 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Joe O

Job Details: 10/12/2021

"Cc: oven not heating, control reading hotOhmed out oven sensor from control. 1085ohms from sensor. Needs controlControl out of stock. Office to reschedule ; ordrng 1 WPW10556708 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG612

Near Brecksville, OH 44141

David R

Job Details: 10/12/2021

"Cc unit making noise. Found blower wheel broken. Ordering.; ordrng 1 Y303836 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WBSR3140G5WW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/12/2021

"Cc unit leaking.Customer stated unit will start to leak at a certain time in the cycle. Ran fill test, checked tub, valves and hoses. Found small amount of spray coming from under cold solenoid on inlet valve. Housing is cracked. Unit will need new inlet valve. ; ordrng 1 WH13X10027 (Inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, OH 44117

Corina H

Job Details: 10/12/2021

CC that the unit is an intermittent drain. Ran diag F9e1 long drain. Checked the drain pump chopper blade broken. Replaced the drain pump from surplus t/s. Service pointer #W11482561B the failure of the drain pump was due to the chopper blade broken. tarted a cycle. Opt test ok. ; used 1 W11497943 (Drain pump) from stock

We serviced a

FRIGIDAIRE RANGE

Model FCRG305LAFB

Near Cleveland, OH 44112

Corina H

Job Details: 10/12/2021

Replaced the igniter. Heated oven to 350*. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan

Job Details: 10/12/2021

"Customer complaint that unit is not starting, confirmed, unable to enter diagnostics or start cycle, unit needs new control; ordrng 1 W11481108 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chardon, OH 44024

Dan

Job Details: 10/12/2021

"Installed new water valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FJSS01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Replaced water valve tested dispenser. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

"Cc unit not cooling or making ice Found freezer not properly defrosting Ran forced defrost heater not getting power Needs controls and evap fan kit ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap) and 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/12/2021

Cc unit wont stop igniting Re seated all burners and clicking stopped Advised on burners OP Test Ok

We serviced a

WHIRLPOOL RANGE HOOD

Model UXT4030ADS2

Near Seven Hills, OH 44131

David R

Job Details: 10/12/2021

Customer had POP. Questions about fan speed. Only has a low and high. Used paper towel to make sure fan is sucking in air. Good. Checked tech sheet and owners manual. Unit is working properly as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Chardon, OH 44024

Dan

Job Details: 10/12/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/12/2021

"Steam gasket,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Independence, OH 44131

David R

Job Details: 10/12/2021

"Replaced valve, tested, good. No leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Dan

Job Details: 10/12/2021

"Customer complaint that fresh food section is not cooling, freezer section temperature at 2 degrees, fresh food section temperature at 60 degrees, evaporator fan is running, found evaporator frozen solid, found defrost sensor open, heater is working, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11449482 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY01

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

Cc that unit is leaking in front of refrigerator. Could not find any leaks and units temperatures are freezer 2* and fresh food section 40*. Found that the drip pan on fresh food section has the galvanized steel pan and its rusted will need that pan. Customer said they did not want to fix it since there moving soon.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, OH 44145

Angel

Job Details: 10/12/2021

"Cc that unit was rattling on back of unit and that it was not cooling properly. When i arrived unit had been unplugged for 2 weeks there was noway of me finding out what was wrong with I did find a service pointer for frost build up in RC but i would be guessing. Explained to them to let it run for now and see if it happens again gave them the estimate for the parts they would need if they were to call back and they have the symptoms of the service pointer i described and showed them we would order the parts if they wanted to proceed with repair. Do not order parts just an estimate customer will call back if problem starts again.; ordrng 1 W10889841 (Evap cover) and 1 W11389713 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, OH 44122

Joe O

Job Details: 10/12/2021

Installed door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Strongsville, OH 44136

David R

Job Details: 10/12/2021

"Replaced damper control. Reset temps to normal. Good, give 24hrs to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315sdhz03

Near Jefferson, OH 44047

Dan

Job Details: 10/12/2021

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Garfield Heights, OH 44125

Jason N

Job Details: 10/12/2021

"Cc unit motor faultCustomer stated he ran diagnostics and found a motor fault. Verified f7e6 for motor fault in fault history. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, W11531483 replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KENMORE DRYER ELE

Model 110.97872602

Near Avon Lake, OH 44012

Angel

Job Details: 10/12/2021

Cc that unit squeals sometimes when running. Verified and will need pulley will replaced dryer repair kit. Replaced all rollers belt and pulley tested unit sounds and works as designed. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lyndhurst, OH 44124

Joe O

Job Details: 10/12/2021

"Cc: ice jamming, not dispensingFound ice cubes larger in the front of ice maker and smaller in the rear. Raised the front of refrigerator to level ice make. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Avon, OH 44011

Angel

Job Details: 10/12/2021

Water valve was replaced. Ran a auto test and belt was screeching replaced belt from truck stock ran a auto test and passed Unit working as designed. Opt test ok.; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

Jason N

Job Details: 10/12/2021

"Cc unit error codesCustomer stated it washed 2 loads then stopped again that day. Ran diagnostics, no codes stored in history. Ran auto test, all functions passed. Found drain hose laying on floor next to wash tub. Secured drain hose to wash tub. Started normal cycle, unit filling and washing. Op test good. Did not install control, retrieved for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44127

Corina H

Job Details: 10/12/2021

"Replaced the control, ui, motor, thermistor and harness. Brought core back for return. Steamed out the evaporator. Opt test ok"

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