Near Lorain, OH 44052
David R
Job Details:
10/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 Called customer. Rescheduled.; schdld next appmnt for 10/18 FRI !
Near Cleveland, OH 44120
Jason N
Job Details:
10/16/2019
WALL OVEN WHIRLPOOL JJW2730WS00 "Cc unit not coming up to tempCustomer states, sometimes it works fine, sometimes it doesn’t, and gives her an error.Ran diagnostics, found code f8e0 for low fan speed under speed. Ran manual low speed fan tests on lower and upper. Lower cavity fan takes
Near Columbia Township, OH 44028
David R
Job Details:
10/15/2019
RANGE GE APPLIANCE JB650EF1ES "Replaced sensor. Tested on bake at 350* with cast iron pan inside. Let preheat, 350* let cycle for a couple of minutes to make sure everything was good. Preheat was about 8 mins but letting go more and cycle through a couple of times. Oven bake already a
Near Cleveland, OH 44109
Corey L.
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer fills but light doesn’t go to wash just flashes on sensing after fill, ran diagnostics, no errors, spin and agitation svc tests passed, started quick wash, unit filled and advanced to wash, unable to duplicate the problem, unit
Near Broadview Heights, OH 44147
Corey L.
Job Details:
10/15/2019
WASHER MAYTAG LAT9704AAE "Customer complaint washer is leaking again only on large loads in front right but not very much, filled tub with large load selected, unit agitated without leaks, drain and spun, found drain hose from pump to syphon break leaking about 8-10” from drain p
Near Parma, OH 44134
Corey L.
Job Details:
10/15/2019
DRYER GE GTD65EBSJ3WS "Customer complaint dryer won’t work customer replaced door switch and belt switch, unit turns on but won’t rotate , no errors, found belt not correctly installed, advised customer, customer to install belt correctly, briefly explained routing"
Near Seven Hills, OH 44131
Corey L.
Job Details:
10/15/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint some canned beverages on top of shelf are partly freezing sometimes, temps were 38ff and 0frz, beverages of concern are on top shelf next to cold air vent, advised moving items from directly in front of cold air vent, unit is operating
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
10/15/2019
DRYER MAYTAG MGDB850BQ0 "Customer complaint dryer over the last several months has taken longer and longer to dry and last night it did not dry at all and smelled rotten eggs like a gas smell, gas is still on, lines and connections good, ran timed dry cycle, flame lit, burner cy
Near Bay Village, OH 44140
Gabriel P
Job Details:
10/15/2019
REFRIGERATOR MAYTAG MFX2876DRM00 "Replace valve,opt test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details:
10/15/2019
WASHER MAYTAG MVWB880BW0 "Replace motor rotor and shaft and bearings,I couldn’t take out basket so I had to lay on it’s back and hammer shaft so it will come out with basket wants shaft and basket came out togethe than try to hammer shaft out of basket wants it was out I continue
Near Westlake, OH 44145
Gabriel P
Job Details:
10/15/2019
WASHER FRIGIDAIRE FAFW3801LW3 "Found error code e41 control thinks door switch open ordering door locks also advise customer that sometimes it also need to replace control but we won’t know till we replace latch ordering latch ; ordrng 1 131763256 (LATCH 78.39), used 1 SHIPPING (SHIPP
Near Fairview Park, OH 44126
Gabriel P
Job Details:
10/15/2019
RANGE WHIRLPOOL WFE510S0AW0 Replace parts opt test ok
Near Painesville, OH 44077
Jeff M
Job Details:
10/15/2019
RANGE WHIRLPOOL WFE505W0HZ1 Installed new part unit op tested good
Near Madison, OH 44057
Jeff M
Job Details:
10/15/2019
DISHWASHER MAYTAG MDB4949SDE3 The sump motor is seized again needs replaced ; ordrng 1 WPW10591570 (pump&motor)
Near Mentor, OH 44060
Jeff M
Job Details:
10/15/2019
WASHER WHIRLPOOL WFW9470WW01 There was a sock in the pump. Unit op tested good
Near Perry Township, OH 44057
Jeff M
Job Details:
10/15/2019
DRYER MAYTAG MDE6000AYW Installed new part unit op tested good.
Near Lyndhurst, OH 44124
Jeff M
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Auger motors receiving power needs new auger motor; ordrng 1 W10822635 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Jeff M
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW4855HW1 The part was not needed I have a part with me the unit is very unstable due to the platform it sitting on in the drain hose was on the ground unit tested good
Near Lorain, OH 44053
Gabriel P
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace parts still leaking from dispenser will need a senior technician I don’t what I’m missing or not checking bj ask me to order valve and request a senior tech ; ordrng 1 WPW10420083 (valve)
Near Lorain, OH 44053
Gabriel P
Job Details:
10/15/2019
DRYER WHIRLPOOL WGD4815EW2 Press start and watch igniter glow plus took a picture and lowes does not have a gas line hook up and it showing me unit is working
Near Lorain, OH 44053
Gabriel P
Job Details:
10/15/2019
WASHER WHIRLPOOL WFW5620HW0 "Found error code f0e5 off balance load and f0e2 over sud too much suds. Deleted codes replace bellow,opt test ok"
Near Lyndhurst, OH 44124
Jeff M
Job Details:
10/15/2019
WASHER WHIRLPOOL GHW9400PW4 Installed new part unit op tested good
Near Cleveland, OH 44103
Dan H
Job Details:
10/15/2019
WASHER AMANA n/a Customer said they are closed today for Columbus Day and canceled appointment at door; saved tckt
Near Ashtabula, OH 44004
Joe O
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: moisture in tubFound plastic tub to have moisture on it. Ran diagnostics. Found no error codes. Unit is functioning as designed. Advised customer to run hot water at the sink prior to use. Op test ok
Near Roaming Shores, OH 44084
Joe O
Job Details:
10/15/2019
RANGE FRIGIDAIRE FES367ASG Cc: oven not workingFound unit receiving proper power. Found bake element has 20 ohms. And broil element has 22 ohms. Found control not sending power to elements. Needs controlCustomer does not want to repair at this time
Near Garfield Heights, OH 44105
Joe O
Job Details:
10/15/2019
WASHER AMANA NTW4516FW2 "Cc: not drainingFound error codes f8e1(long fill no fill) f0e2(over suds). Found drain tube extremely long and too low. Ran auto test and calibration. Advised customer drain tube needs to be raised, and it needs a siphon break. Unit functioning as design
Near Lyndhurst, OH 44124
Jeff M
Job Details:
10/15/2019
DRYER WHIRLPOOL LGR6848AW1 Installed new part unit op tested good
Near Cleveland, OH 44104
Joe O
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Cc: not dispensing waterFound water line had a hole in it. Spliced line added John guess fitting(2300868) from surplus. Op test ok
Near Novelty, OH 44072
Joe O
Job Details:
10/15/2019
WALL OVEN JENN-AIR JJW2827IM00 Installed listed parts. Ran test bake to 350 degrees on both ovens with oven lights on. Lights still flickering. Called whirlpool tech line spoke with Andrew. He states triac circuits can flicker. He also stated to swap l1 and l2 on the controls to see if
Near Cleveland, OH 44120
Joe O
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Cc: leakingFound ice buildup in bottom of freezer. Service pointer(W10632338E) covers parts. Installed p trap. Steamed out ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock
Near Huntsburg, OH 44046
Jason N
Job Details:
10/15/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed control board, programmed board. Op teat good."
Near Timberlake, OH 44095
Corina B
Job Details:
10/15/2019
REFRIGERATOR KENMORE 253.526493 CC that the unit not cooling. Checked the evap no frost pattern. Will need an evap. Cust does not want repair
Near Moreland Hills, OH 44022
Brian M
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Cc unit not turning on Found control powering on then off when moving drawer in and out Found wire harness to have several splices Reconnected wires and got UI to stay on but control not making selections Needs wire harness and controlsEST only
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/15/2019
RANGE KITCHENAID KSDB900ESS2 Cc unit knobs not sitting rightCustomer showed popFound 3 burner knobs slightly pointed down. Lightly bent valve stems up to straighten out. Op test good.
Near Garfield Heights, OH 44125
Brian M
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW8600YW0 "Cc unit keeps giving UL code Found UI code caused by bearings being shot Replaced using truck stock ran Auto test unit spun then gave error f50 Called BJ ohmed out stator stator no good Needs stator per BJ no cost to customer ; ordrng 1 WPW10419333 (sta
Near Garfield Heights, OH 44125
Brian M
Job Details:
10/15/2019
WASHER AMANA NTW4516FW3 Cc of unit just running Found unit it pump mode Reset control Ran auto test OP TEST OK Advised customer on soap usage and how to clear it out if it happens again OP TEST OK
Near Cleveland, OH 44119
Jason N
Job Details:
10/15/2019
WASHER WHIRLPOOL NTW4516FW3 "Cc not not startingCustomer is a tenant, does not have pop, Ran entitlement for purchase date.Plugged in unit, found unit stuck in drain mode. Canceled. Found drain hose laying on floor next to drain. Mounted into proper position on washtub next to unit.
Near Euclid, OH 44123
Jason N
Job Details:
10/15/2019
WASHER MAYTAG MVWX655DW0 "Cc unit not agitating and noiseRan auto cycle, washplate loose, but still agitating. Removed washplate and inspected, splines look good on washplate and shaft. Removed several coins drum under washplate. Tightened down washplate. Ran wash cycle w/4 large
Near Bay Village, OH 44140
Corina B
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the unit makes a noise when dispensing the water. Filled a cup several times, no noise. Advised cust to get it on video when the unit is making the noise. Optest ok."
Near Cleveland, OH 44128
Dan H
Job Details:
10/15/2019
WASHER WHIRLPOOL NTW4516FW2 "Installed new lid lock and control,op test good"
Near Strongsville, OH 44149
David R
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced parts. Replaced drain tube from t/s. Cracked when I was taking it off, tested. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Garfield Heights, OH 44125
Brian M
Job Details:
10/15/2019
DISHWASHER AMANA ADB1400AGW1 Cc of water being left over on door and bottom of tub unit not fully drying Ran auto test no stored errors OP TEST OK Unit is functioning as design Advised customer on jet dry and the benefits of it
Near Avon Lake, OH 44012
Corina B
Job Details:
10/15/2019
DISHWASHER KITCHENAID KUDK03CTBL0 CC that the dispenser door does not shut. Found the door is broken. Will need a new dispenser. Cust does not want to repair.
Near Columbia Township, OH 44028
David R
Job Details:
10/15/2019
WASHER WHIRLPOOL MVWX655DW0 "Cc of smell, customer said they only wash a couple times a week, only 2 people using it. No error codes, took tub out and checked to make sure nothing was under there. Ran test mode, good. Put bleach in unit and ran through with hot water and drained. Op
Near Parma, OH 44134
Dan H
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Customer complaint that upper rack is falling off, found clip that locks upper rack in had fallen off, no damage to clip or track, reinstalled, op test good"
Near Aurora, OH 44202
Brian M
Job Details:
10/15/2019
WASHER MAYTAG MVWB765FC3 Installed rotor and stator and gearcase Ran test cycle noise still there Called whirlpool they advised on basket and suspension; ordrng 1 W10811957 (spin basket) and 1 W11130359 (suspension)
Near Strongsville, OH 44149
David R
Job Details:
10/15/2019
RANGE WHIRLPOOL WFG525S0HV1 Replaced burner head. Tested. Let customer see while testing. Op test ok.
Near Streetsboro, OH 44241
Brian M
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW8500DC5 Cc unit not draining Found drain pump over heating Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10876600 (PUMP-WATER) from stock
Near Avon Lake, OH 44012
Corina B
Job Details:
10/15/2019
WASHER MAYTAG MHW5630HW0 "CC that the unit it not draining the clothes out. Ran diag no codes. Ran a drain and spin with towels, towels came out damp. Checked drain hose, good. Advised cust to use 1-2 he detergent. 6-8 bath towels equals a full load. Optest ok."
Near Avon Lake, OH 44012
Corina B
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced the freezer door. Steamed the gasket. Optest ok.
Near Olmsted Falls, OH 44138
David R
Job Details:
10/15/2019
DRYER ROPER RED4516FW0 "Cc of long drying times. Tested out airflow from back of unit, not going. Found blower wheel has come off from motor. Corrected and put back on. Tested. Good. Op test ok"
Near Parma, OH 44134
Dan H
Job Details:
10/15/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint that spin cycle is not working, ran diagnostics no error codes found, started quick wash cycle, unit completed cycle, high speed spin is working, unable to duplicate the problem , unit is operating as designed"
Near Parma, OH 44134
Dan H
Job Details:
10/15/2019
OTR MICROWAVE MAYTAG MMV6190FZ1 "Customer complaint of loud noise and burning smell, found transformer burning, unit needs new transformer, outlet unit is plugged into has hot/neutral reverse, advised customer that they need an electrician to correct power supply; ordrng 1 W11371718 (
Near Cleveland Heights, OH 44118
Jason N
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit freezer door stuckFound freezer door hard to pull out and push back in. Door slides have fair amount of corrosion on them. Sprayed with silicone , knocked off large spots off corrosion. Door now opening and closing normally, quoted new door slide
Near Cleveland, OH 44118
Jason N
Job Details:
10/15/2019
RANGE WHIRLPOOL WOD77EC7HS01 "Cc unit still resetting times and dateCalled wp techline, TJ, turn off WiFi in settings if customer chooses not to use WiFi. Confirmed WiFi still set to on, turned off, he also said update is being worked on for this issue, customer will have to contact
Near Avon Lake, OH 44012
Corina B
Job Details:
10/15/2019
ELEC SLIDE-IN WHIRLPOOL GY397LXUB03 "Replaced the membrane, found one the the mulex plug was loose will need a main control. Will does not respond to the ui. ; ordrng 1 WP8507P390 (CONTROL)"
Near Kent, OH 44240
Brian M
Job Details:
10/15/2019
DRYER GE GTD33EASK0WW "Installed latch, pulley and belt Ran test cycled OP TEST OK"
Near Bay Village, OH 44140
Corina B
Job Details:
10/15/2019
WASHER MAYTAG MVWX655DW1 CC that the unit will not finish a cycle. Found the drain hose is rubber and bent. The lock is not locking. Will need a drain hose and lid lock. Will need drain hose and lock. Cust does not want to repair
Near North Olmsted, OH 44070
Corey L.
Job Details:
10/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer did not get past wash cycle, ran diagnostics found f8e5 hot/cold reversed, and f0e4 over temp, cleared, corrected hot/cold supply line connections, calibrated, op test good, took parts for return"
Near Westlake, OH 44145
Corey L.
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Customer complaint water leaks every time water is dispensed, confirmed, found water supply to filter not fully inserted, at union, corrected, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details:
10/15/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed new, deli control, op test good, advised customer to wait 24-48 hrs for temps to settle"
Near Westlake, OH 44145
David R
Job Details:
10/15/2019
WASHER MAYTAG MVWC565FW2 Cc of water. Found when installed hoses were revered. Also explained water height level and how to obtain the most water unit will put out. Went through test mode. No error codes. Op test ok.
Near North Royalton, OH 44133
Dan H
Job Details:
10/15/2019
DRYER MAYTAG MEDB835DW4 "Customer complaint that installers left a rag in vent blocking airflow, customer removed, good air flow outside, unit is operating as designed"
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 "Customer complaint mullion broken, confirmed, replaced with part sent, op test good, collected hinge for return"
Near Lorain, OH 44055
Gabriel P
Job Details:
10/15/2019
WASHER MAYTAG MVWX655DW1 Found hub strip replace from truck stock also told customer if it gets strip again it will need a transmission cause shaft has rust on it teeth ; used 1 W10528947 (HUB) from stock
Near Painesville Township, OH 44077
Jason N
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF518SAHM0 "Installed sump, ran quick wash test for 30 min, watched underneath for leaks. No leaks present. Op test good."
Near North Olmsted, OH 44070
David R
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc of ice not dispensing and noise in FF. Noise is coming from damper, starting to go bad. Motor for ice maker is good. Advised customer if ice isn’t being used constantly on a daily basis, the ice could potentially freeze in the ice bin and cause the ar
Near Suffield Township, OH 44260
Brian M
Job Details:
10/15/2019
DRYER WHIRLPOOL WED4950HW0 Cc of smell when running dryer Checked venting checked wiring checked lint trap Ran unit with and without items Could not duplicate an non normal smell at this time
Near North Olmsted, OH 44070
David R
Job Details:
10/15/2019
RANGE WHIRLPOOL WEG515S0FS0 Cc was bake wasn’t working. 120 coming from outlet. Plugged unit back in. Bake would light a couple times and then be intermittent. Getting 120 to spark module to control. Solenoid from gas valve good. Replaced bake ignitor from t/s. Door has to be closed
Near Cleveland Heights, OH 44118
Dan H
Job Details:
10/15/2019
DISHWASHER KENMORE 665.162934 "Unable to remove dishwasher from under cabinet due to toe kick ran across front, customer to remove, rescheduling to install link kit; schdld next appmnt for 10/16 WED !"
Near Moreland Hills, OH 44022
Dan H
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KBFN402ESS01 "Installed new control and led module, op test good"
Near Elyria, OH 44035
David R
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc of water leaking. Valve checks good in back. Found 2/3 pin hole leaks in the water line connected to the house. Unit is good. Advised customer to get flex water line, any will do. Op test ok."
Near Lakewood, OH 44107
Corina B
Job Details:
10/15/2019
REFRIGERATOR HOT POINT HTJ17CBB2RSA "CC that the ff is not cooling. Ff 70* Fz -6*. Found the evap fan not running and there is frost in the return to the ff. Touched fan started to run. Steamed out the return. Will need a new evap fan. ; ordrng 1 WR60X23584 (motor ac/dc evap fan 5808), used
Near Rocky River, OH 44116
Corina B
Job Details:
10/15/2019
REFRIGERATOR KITCHENAID KBFC42FSS00 Replaced the main control. Brought core back for return. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Highland Heights, OH 44143
Joe O
Job Details:
10/15/2019
REFRIGERATOR GE GFE28GSKDSS Installed control. Thermistor is hard wired with a different style wire. Found condenser fan making noise. Needs condenser fan. ; ordrng 1 WR60X23363 (fan gasket asm)
Near Mentor, OH 44060
Jeff M
Job Details:
10/15/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 I didn’t notice this last time I was there there is a sizable gap between the seal and the door itself the door almost looks like it was miss manufacture needs a door I took a pic of the gap; ordrng 1 LW10803965 (dor-fip)
Near North Madison, OH 44057
Dan H
Job Details:
10/15/2019
RANGE FRIGIDAIRE FFEF3018LSD "Customer complaint that right front element is shorting out, found arcing coming out of infinite switch, unit needs new infinite switch ; ordrng 1 316436001 (switch,infinite lrg), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near South Amherst, OH 44001
David R
Job Details:
10/15/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Replaced part, tested. No leaks, good. Op test"
Near Lorain, OH 44055
Gabriel P
Job Details:
10/15/2019
DRYER WHIRLPOOL WGD8500BW0 "Found pulley bearings broken also rollers also rollers are in bad shape replace the kit from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Near Cleveland, OH 44135
Corey L.
Job Details:
10/14/2019
DRYER MAYTAG MED5630HC0 "Customer complaint dryer is shutting off way before items are dry on any sensing cycle works fine on timed, ran 7 wet thinner bath towels on Towel setting, unit displayed 1hr20min, ran until 1hr10min went into cool down and then ended the cycle with 1hr0
Near Cleveland, OH 44108
Corey L.
Job Details:
10/14/2019
ICEMAKER KITCHENAID KUID508ESS1 "Customer complaint ice maker is not making ice, ice maker pulled out and turned off, cycled on, unit flushed and compressor started but was extremely loud as if there was no oil in the compressor, unit needs new compressor,; ordrng 1 WPW10605286 (compres
Near Mentor, OH 44060
Joe O
Job Details:
10/14/2019
DISHWASHER MAYTAG MDB7749SAM1 "Cc: not washing properly, and rollers broke on bottom rackRan test cycle with 4 cups in corner, cups filled evenly. Found sump assembly making some grinding noises. Needs sump assembly and lower rack rollers; ordrng 4 W10195416 (wheel)s and 1 WPW10780877
Near Shaker Heights, OH 44122
Dan H
Job Details:
10/14/2019
DISHWASHER MAYTAG MDB7749SBM3 "Customer complaint that some buttons on user interface are not working, confirmed, found silver migration in ribbon cable for user interface , also found door handle broken, unit needs new user interface and handle; ordrng 1 W10811169 (panel-cntl) and 1
Near Brecksville, OH 44141
Dan H
Job Details:
10/14/2019
DRYER MAYTAG DE313 "Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should
Near North Ridgeville, OH 44039
David R
Job Details:
10/14/2019
OTR MICROWAVE KITCHENAID KMHS120ESS8 "Cc of light wasn’t working, unit not heating, customer said at some point they closed the door and out of no where the light underneath is working now. Checked light underneath, working, checked to make sure nothing was loose, everything looks good. Put
Near North Royalton, OH 44133
Dan H
Job Details:
10/14/2019
MICROWAVE WHIRLPOOL WMH31017HB2 "Installed new interlocks, op test no good , found control panel mounts broken causing door to not shut completely ,unit needs new control panel ; ordrng 1 W10833365 (brkt-cntrl) and 1 W11252184 (panl-cntrl)"
Near Kirtland, OH 44094
Joe O
Job Details:
10/14/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Cc: rustingFound rusting happening on all 3 doors. Took pics. Customer has used stainless cleaner to remove. Attempted to get it off. Not coming off. Need both ff doors and freezer door. Office to reschedule ; ordrng 1 13094739SQ (dor-fip ss) and 1 130947
Near Broadview Heights, OH 44147
Dan H
Job Details:
10/14/2019
DRYER SAMSUNG DV42H5200EP/A3 "Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC97-14486A (ELEMENT 157.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details:
10/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace handle and right door,opt test ok but handle came in damage ordering handle customer will install will not need to come back ; ordrng 1 W10899551 (handle)"
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
10/14/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "The buld customer bought is not a led bulb is a regular bulb when trying to turn off light it will not do nothing it will stay on is going to need a control cause relay is stuck,ordering ; ordrng 1 W11182110 (cntrl-elec)"
Near Westlake, OH 44145
Gabriel P
Job Details:
10/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Control relay clicking when arrive found fridge dark inside and led lights not on,found no frost on either section also there is 120 v coming from outlet ordering all three controls in the back fridge ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cn
Near Highland Heights, OH 44143
Jeff M
Job Details:
10/14/2019
WASHER WHIRLPOOL WFW85HEFW1 The unit has a long drain code it also has a pressure sensor error code I cleared the code and it came right back the dryer is sitting on top of the washer the unit needs a control and a pressure sensor; ordrng 1 W11201290 (cntrl-elec) and 1 WPW10448876 (
Near Mantua, OH 44255
Brian M
Job Details:
10/14/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Cc of frost build up in freezer and noise in fridge Found frost in freezer to be normal Found ff evap fan loud when on Needs fan and wire harness ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)
Near Lyndhurst, OH 44124
Jeff M
Job Details:
10/14/2019
RANGE WHIRLPOOL WFE540H0ES2 The hinges are allowing the door to open past 90* the unit needs new hinges ; ordrng 2 WPW10440013 (hinge-door)s
Near Highland Heights, OH 44143
Joe O
Job Details:
10/14/2019
DRYER MAYTAG MGDB765FW0 "Pulled parts from packing. Found new parts have the same gap. Spoke with BJ, He stated that he doesn’t have an idea how to fix the issue and that it is a defect in tolerances. Called whirlpool tech line spoke with Robert advised him of the issue. He is s
Near Mentor, OH 44060
Jeff M
Job Details:
10/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 The water paddle is sticking. Needs replaced ; ordrng 1 W10433548 (pad)
Near Cleveland, OH 44120
Corey L.
Job Details:
10/14/2019
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer not heating, confirmed found dryer getting 120, found one leg of the power cord melted plastic at prong, power cord failed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with
Near Independence, OH 44131
Corina B
Job Details:
10/14/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cust showed pop, sent pic, plus entitlement was good. CC that the dishes still have soap smell on them. Ran diag no codes. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Showed cust how to clean the filte
Near Cleveland, OH 44120
Corey L.
Job Details:
10/14/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint washer wash stuck on wash light not blinking, unit was unplugged, ran diagnostics no errors, spin agitation and lock tests pass, calibrated, unit is operating as designed"
Near Garfield Heights, OH 44125
Corey L.
Job Details:
10/14/2019
REFRIGERATOR MAYTAG MFF2558VEW3 "Customer complaint ice maker bail arm fell off, reinstalled bail arm, Im shut off feature not functioning, quoted to replace im D7824706Q, customer would like to see how it works for now and make sure bail arm doesn’t keep coming off; used 1 SHIPPING (SH
