We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/20/2017
Customer complaint that unit is not filling with water, started normal wash cycle, unit filled to normal level and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KDPE23GPS0 KITCHENAID
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 12/20/2017
Customer complaint that unit does not spray water, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/20/2017
Replaced idler pulley, rear support rollers, and heating element. Heats and sounds as designed.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Cleveland, OH 44106
Brian B
Job Details: 12/20/2017
Ran diagnostics no codes Ran Manual Diagnostics spin and agitator are working properly OP Test Ok.. ran calibration and auto test and drain and spin.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4705EW0
Near Bedford, OH 44146
Tim G.
Job Details: 12/20/2017
Complaint that the unit is not starting/turning on. Confirmed complaint by selecting cycle and pressing start. Found no response from the unit. Checked the outlet for power and found it very hard to find 120vac. Found that the receptacle to have a internal failure causing the issue. Tested I another outlet, op test good. ; Job Cmpltd,
We serviced a
CFE29TSDCSS ge
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 12/20/2017
Unit fits bulletin REF06-16, moisture build around ff fan is causing poor airflow in RC, needs fan kit installed; ordrng 1 WR49X26666 (FF FAN KIT),
We serviced a
WDF560SAFB1 whirlpool
Model dishwasher
Near Elyria, OH 44035
Paul H.
Job Details: 12/20/2017
Replaced mounting brackets, was able to place screws in a non stripped area, op test ok.; Job Cmpltd
We serviced a
WRF560SEYB05 whirlpool
Model refrigerator
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/20/2017
The shelf came apart I put the shelf back together unit tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Burton, OH 44021
Robert A.
Job Details: 12/20/2017
Ran diognastics long/no fill, tested valves, just a trickle of cold water, cleaned valve screens, tested again, good, ran recal cycle, good, op test ok; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model SCE30600B
Near Cleveland, OH 44139
Tim G.
Job Details: 12/20/2017
Complaint that the clock is not working on the unit. Checked the unit and found the cooktop to work and the unit was able to run a bake cycle. Checked connections and found good. Unit needs clock; ordrng 1 WP71001799 (cntrl-elec), schdld next appmnt for 12/28 THU !,
We serviced a
WFW85HEFW1 WHIRLPOOL
Model WASHER
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2017
CC f3e1 code comes up. Ran diag f3e1 water level sensor. Checked the pressure hose, good. Ran a small load filled to the correct level. Checked the j28 connection, good. Has continuity. Checked pins j28 1 and 4 pins has 5v D.C. Needs a water level sensor. Called GS to order part; ordrng 1 WPW10448876 (switch-wl), schdld next appmnt for 12/28 THU
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAT04
Near Windsor, OH 44099
Robert A.
Job Details: 12/20/2017
Current temp in space where unit is 35deg, Unit is setting in an uncoditioned area, unheated garage, Ff38, frz 20, checked unit ff set on 2, frz max, t stat is in ff area, just a damper for frz, unit will not work correctly under 50deg, or over 80, unit working correct, comp and all fans running, heat on highside of comp, unable to test any further due to temp, op test ok; Job Cmpltd,
We serviced a
MEDB800VB0 MAYTAG
Model DRYER
Near Painesville, OH 44077
Corina B
Job Details: 12/20/2017
CC that the dryer is not heating. Checked the voltage, correct. Found the heating element and the thermistor are open. Will need a new heating element and thermistor. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Cust does not want to repair. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Rootstown Township, OH 44240
Robert A.
Job Details: 12/20/2017
Installed control and panel, ran diagnostic cycle, op test okNote run hot water in sink before starting unitUse less soap; Job Cmpltd,
We serviced a
PFSS5RKZASS GE
Model REAFRIGERATOR
Near Concord Township, OH 44077
Dan H
Job Details: 12/20/2017
Installed new main control, op test good , advised customer to allow 24 hours for unit to reach proper temperatures ; Job Cmpltd
We serviced a
WHIRLPOOL COOKTOP ELE
Model KFGU706VSS01
Near Rocky River, OH 44116
Brian B
Job Details: 12/20/2017
Removed oven under cooktop to access mod #. Found gas pressure to burners too low. Shut off valve under counter was almost in closed position. Open valve. Tested burners. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY03
Near Avon Lake, OH 44012
Brian B
Job Details: 12/20/2017
Replaced damper control. Ohmed out ff THERMISTER. Found it to be out of range. Also, broke clip on facia while disassembling. Office to order parts. Will r/s Cust.; ordrng 1 WP12791416 (THERMISTER ) and 1 WPW10292583 (HARNESS) and 1 WPW10388658 (FACIA), schdld next appmnt for 1/2 TUE !,
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Avon Lake, OH 44012
Brian B
Job Details: 12/19/2017
Replaced gearcase and shifter. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
NED4655EW1 amana
Model dryer
Near University Heights, OH 44118
Chad P.
Job Details: 12/19/2017
, Arrived to find unit is running and heating. Checked venting on outside of house slightly dirty but not blocked. Venting does convert to 3” about two thirds of the venting run. Advised on this. Power checks good. Heat cycled several times. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE ELE
Model WFE540H0ES1
Near Parma, OH 44129
Macaulay G.
Job Details: 12/19/2017
Replaced infinite switch on range. Tests and heats ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH4
Near Mogadore, OH 44260
Robert A.
Job Details: 12/19/2017
Found ui beeping when door is closed, reset connections, beeping stopped, ran diognastic cycle, good, panel and handle plastic broken, needs both; ordrng 1 WPW10195833 (HANDLE) and 1 WPW10500177 (PANEL), schdld next appmnt for 12/28 THU !,
We serviced a
GE DISHWASHER
Model PDW7300G00BB
Near Newbury Township, OH 44065
Tim G.
Job Details: 12/19/2017
Customers complaint is that as soon as they press start on the unit it trips the breaker. Checked the junction box and found wiring good. Pulled control panel and disconnected all connections but the power and UI and found the unit to trip the breaker. Ohmed the motor and found less than 1ohm across the windings. Unit needs the control and motor. Quoted customer for repair and they declined due to cost. ; , Job Cmpltd, O-emld tckt
We serviced a
AGR6303MFW0 whirlpool
Model range
Near Elyria, OH 44035
Paul H.
Job Details: 12/19/2017
Started a bake, preheated to 350F, checked temps, temps good, no issues found, discussed storage drawer loading.; Job Cmpltd
Near Elyria, OH 44035
Paul H.
Job Details: 12/19/2017
MEDB755DW2 maytag dryerCustomer stated that UI does not automatically cut off after a cycle, it previously did, also stated some clothing is still damp after a cycle, explained that longer dry times/dampness is a sign that the exhaust venting needs cleaned, as for UI, I am
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/19/2017
Installed glasstop, op test ok; Job Cmpltd,
We serviced a
MVWB765FC1 whirlpool
Model washer
Near Amherst, OH 44001
Paul H.
Job Details: 12/19/2017
Visually inspected entirety of unit, did not see any signs for potential leaks, ran test 51, searched pointers, none, found water coming out of side of dispenser housing, could be a crack in the plastic that I cannot see or too much pressure coming through the valve, ordering housing assembly ; ordrng 1 W11172234 (DISPENSER HOUSING )
We serviced a
KDTM354DSS5 whirlpool
Model dishwasher
Near Cleveland, OH 44120
Chad P.
Job Details: 12/19/2017
Confirmed front panel dented. Needs replaced. ; ordrng 1 WPW10195869 (PANEL, FRONT, SS. )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Brian B
Job Details: 12/19/2017
Removed evap cover. Used steamer to clear large ice buildup on ff evap. Installed new fan harness and plastic thermistor and evap cover. Attached THERMISTER per ser pointer instructions. Optest ok.; Job Cmpltd
We serviced a
WTW5000DW0 whirlpool
Model washer
Near Parma Heights, OH 44130
Chad P.
Job Details: 12/19/2017
Installed parts listed and placed core on truck for return. Op test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details: 12/19/2017
Pulled machine. Replaced drain hose and tracks. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
KEBS208SSS04 WHIRLPOOL
Model WALL OVEN
Near Mentor, OH 44060
Corina B
Job Details: 12/19/2017
CC that when the lower oven is on there is a buzzing sound coming from the control. When turning the lower oven on the control makes a buzzing sound, then when turning the oven off the buzzing stops, immediately. Will need a new control. Called GS to order part; ordrng 1 WPW10119142 (cntrl-elec), schdld next appmnt for 12/27 WED
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44135
Brian B
Job Details: 12/19/2017
nstalled brackets. Tested oven. Optest ok. Raised feet so machine is not sitting on side rails. This allows more airflow under range. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Parma, OH 44129
Macaulay G.
Job Details: 12/19/2017
Found fill tube to icemaker was loose and leaking in freezer. Removed all ice from drain and bottom of freezer. Reinstalled tube properly. Tests ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Macaulay G.
Job Details: 12/19/2017
, Ice and frost built up on left side of evaporator in fresh door section. Tech line advised to replace thermistor with w10902214. Defrosted evaporator and installed thermistor. ; used 1 W10902214 (THERMISTOR) from stock, Job
We serviced a
MAYTAG WASHER
Model WTW6500WW1
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 12/19/2017
Bearings are going. Customer does not want repaired.;, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brook Park, OH 44142
Macaulay G.
Job Details: 12/19/2017
Icemaker not sending voltage to solenoid. Replaced icemaker with icemaker from truck stock. Tested ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS3
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 12/19/2017
Replaced harness with door switches. Tests ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD3450RDB0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/19/2017
Membrane on control will not respond to speed key. Needs replaced. Gave customer quote.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHGXKT02
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/19/2017
Valve is allowing water to pass by even when unplugged. Office to order valve.; ordrng 1 W10408179 (water vavle asm), , schdld next appmnt for 12/2
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Strongsville, OH 44149
Gail V.
Job Details: 12/19/2017
Replaced agitator in washer. Tests ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Aurora, OH 44202
Robert A.
Job Details: 12/19/2017
Installed evap cover/sensor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MMV4205FZ3 MAYTAG
Model MICRO OVEN
Near Gates Mills, OH 44040
Corina B
Job Details: 12/19/2017
CC that the door does not close. Found the door cams in the open position causing the door to not close. Put the door cams in the close position, door closes. Opened and closed door several time. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH02
Near North Olmsted, OH 44070
Brian B
Job Details: 12/19/2017
Found leak in ff evap. Removed Freon. Cleaned and resoldered suction joint. Evac to 30 “. Held for 10min, recharge 5.5 oz. monitored system, Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/19/2017
Ran diognastics, no codes, ran recal, good, ran normal, good, water level correct, tested doop water, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS278SSS04
Near South Russell, OH 44022
Tim G.
Job Details: 12/19/2017
Pulled unit from wall and installed both upper and lower cooling fans. Reinstalled unit to wall, op test good. Both fan now running and unit heating without error. Customer also had tech check the unit temps and both the upper and lower were found in range on the heat setting of 350degs. ; Job Cmpltd,
We serviced a
MMV1174FZ0 WHIRLPOOL
Model MICROWAVE
Near Brooklyn, OH 44144
Dan H
Job Details: 12/19/2017
Customer complaint that interior light is not working and of open/close door error , confirmed, unit needs new cams and door switches, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 12/19/2017
CC that the crisper is freezing foods. Found the evap is covered in frost and ice. Will need a new evap cover and main control. Called GS to order parts. ; ordrng 1 W11099565 (MAIN CONTROL) and 1 W11099568 (EVAP COVER), schdld next appmnt for 12/27 WED
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 12/19/2017
Customer complaint that unit is leaking from bottom, found unit leaking from connection to water filter housing, reset connection, no leaks, op test good ; Job Cmpltd
We serviced a
WRF989SDAM01 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/19/2017
Installed ff evap and drier. Charged 5.5 oz r134a. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WTW5000DW1 whirlpool
Model washer
Near Lorain, OH 44055
Paul H.
Job Details: 12/19/2017
Ran diagnostics, f2e1 stuck key, f7e5 shifter fault, f5e2 lid lock, cleared and ran test, unit is not locking, rest of test was fine, agitated and shifted to spin, replaced latch from t/s, tested again, latched fine, op test ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KBFN402EPA00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/19/2017
CC that the mullion strip is not attached. Found one of the brackets to the mullion rail came out of the clip. Relived the mullion strip. Optest ok. ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 12/19/2017
Customer complaint that unit is not ending cycle on automatic dry, started automatic dry cycle, unit heated, unit ran wrinkle prevention, unit shut off after wrinkle prevention cycle, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/19/2017
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Brook Park, OH 44142
Dan H
Job Details: 12/19/2017
Customer complaint that unit is not heating, confirmed, diode tests good, capacitor is good, transformer is good, unit need new magnetron ; ordrng 1 WPW10693025 (magnetron), schdld next appmnt for 12/27 WED
We serviced a
ED2FHEXSQ02 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/19/2017
When replacing the plastic cover on the thermostat, I broke the wire. Will need a new thermostat. Called GS to order the part ; ordrng 1 W11088945 (THERMOSTAT), schdld next appmnt for 12/21 THU
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DLSS6
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 12/19/2017
Complaint that the unit is not turning on. Checked and found power to unit and the thermal fuse open. Replaced thermal fuse and tested, op test good.; used 1 8193762XXX (XXXFUSE KITXXXDONOTRESTOCK) from stock, Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13212K902
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 12/19/2017
Complaint that the units handle is loose. Checked and found set screw loose. Tightened screw, op test good. ; 3, Job Cmpltd,
We serviced a
KENMORE RANGE
Model 790.46592502
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 12/19/2017
Complaint that the oven door handle is loose. Customer stated to Tech that they have to constantly tighten the handle. Pulled handle and found the holes stripped. Unit needs handle. Collected the 204.96 on 302008; ordrng 1 316443601 (handle. 60.79), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 12/27 WED !,
We serviced a
MAYTAG MICROWAVE OVEN
Model MMV4205DS1
Near Solon, OH 44139
Gail V.
Job Details: 12/19/2017
Cc display changes from reg time to military time, ran diagnostics, no codes, checked demo off, reset control, set time, heated water, watched, op test ok; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/19/2017
Ohmed sensor, good, ran diagnostics no codes, set bake 300, checked temp temp low, calibrated control, again, correct, set bake, within 2deg, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGS8880DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/19/2017
Installed regulator, set bake 350, watched unit preheat, good watched unit cycle 3x, op test ok Office to correct total and make refund; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVWH10
Near Rocky River, OH 44116
Brian B
Job Details: 12/19/2017
Replaced Icemaker. Cycled and filled. Optest ok.; , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WET3300XQ1
Near Cleveland, OH 44113
Brian B
Job Details: 12/19/2017
Found vent crimped behind machine. Straightened vent. Vacuumed out dryer. Optest ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LA5558XTW2
Near South Euclid, OH 44121
Robert A.
Job Details: 12/19/2017
Found coupler too far on motor, not making contact, removed basket, checked trans, good, reassembled, good, but unit shaking, found susp plate out of place, reset, ran spin, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LA5558XTW2
Near South Euclid, OH 44121
Robert A.
Job Details: 12/19/2017
Found coupler too far on motor, not making contact, removed basket, checked trans, good, reassembled, good, but unit shaking, found susp plate out of place, reset, ran spin, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Tim G.
Job Details: 12/19/2017
Complaint of frost in the fz section. Checked unit and found the fz door not closing properly causing a poor seal. Found that the alignment of the door off (ff and fz doors flush with each other at top and middle but 1/8” off at the bottom). Tech found no adjustment on hinges and called techline. Spoke to Kurt at techline sr# 7720837451 and per Kurt Tech was to pull unit a little to removed the hinge side cover to check gasket. Pulled unit and found a good even seal of the gasket. Per Kurt the door needs replaced due to being twisted; ordrng 1 W10800792 (dor-fip us), schdld next appmnt for 12/29 FRI !,
We serviced a
FFHS2622MW0 FRIGIDAIRE
Model REFRIGERATOR
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/19/2017
Unit has adequate water supply, cycled IM, filled, checked door switch, everything checks good. No issues found;
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 12/19/2017
Replaced FC door, seal looks good, op test ok.; Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Bedford Heights, OH 44146
Tim G.
Job Details: 12/19/2017
Customers complaint is that the unit will run but not heat. Tested unit and found on all settings no heat. Checked power to the unit at the terminal block and found open L1 or L2. Tried resetting both breakers, op test ng. Checked the cord and found when unplugging the receptacle cover came off due to not being screwed in and Tech found the wire for L1 or L2 melted and burnt. Tech advised the customer to contact a licensed electrician to repair the outlet. Tech left the power off to the unit to prevent any hazards that may occur ; Job Cmpltd,
We serviced a
WMH53520CH5 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Chad P.
Job Details: 12/19/2017
, Interlock issue, replaced interlocks from t/s, opened and closed door repeatedly, light cycled appropriately, heated a mug of water, heated fine, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWB07
Near Maple Heights, OH 44137
Gail V.
Job Details: 12/19/2017
Complaint that the fz door gasket is curling. Verified the complaint and reformed that section of the gasket with hair dryer, op test good. Tech also applied a thin coat of Vaseline to the hinge side of the ff door to prevent damage in the future. Customer forgot the POP at work and stated she would email it in for the correct date. Tech advised the customer that we would be able to use the entitlement date of actual goods date but they would have to provide the POP if the unit should have issues out of the time period provided by the entitlement date. ; Job Cmpltd,
We serviced a
WRF757SDEH01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 12/19/2017
Replaced thermistor/harness assembly, followed Whirlpool instructions for thermistor placement, should resolve issue.; Job Cmpltd
We serviced a
MGT8655XS00 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44125
Chad P.
Job Details: 12/19/2017
Installed door glass. Op test ok. ; Job Cmpltd
We serviced a
WTW8240YW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 12/19/2017
Found suspension weak and bearing failing. Needs both replaced. ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension),
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Maple Heights, OH 44137
Tim G.
Job Details: 12/19/2017
Complaint that the front two burners are to high when set to low causing boiling when wanting to simmer. Tech adjusted flame height on low, op test good. Per the entitlement search unit was purchased 04/04/17. Tech also found the gas supply shutoff at the unit to not have a knob. Customer stated that there is one directly under unit in the basement and that she will get the one at the unit corrected. ; Job Cmpltd,
We serviced a
WED8800YW0 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 12/19/2017
Found pulley seizing and belt worn. Needs belt and pulley replaced. ; ordrng 1 WP8547157 (BELT) and 1 WPW10547292 (PULLEY ASSY)
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Chad P.
Job Details: 12/19/2017
Unable to duplicate noise at this time. ; Job Cmpltd
We serviced a
KUDK03ITBL2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/19/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from cracked seem on fill valve, unit needs new fill valve; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 12/27 WED
We serviced a
GU1200XTLT2 WHIRLPOOL
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 12/19/2017
Found wash motor bearing failing. Also drain pump grinding. Needs sump assy and drain pump. ; ordrng 1 W10782773 (SUMP ASSY) and 1 WP661658 (PUMP, DRAIN),
We serviced a
MED5500FW1 MAYTAG
Model DRYER
Near Brook Park, OH 44142
Dan H
Job Details: 12/19/2017
Customer complaint of creaking sound, started normal dry cycle, no unusual noises heard, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
JGBP30WEW1WW GE
Model RANGE
Near South Euclid, OH 44121
Corina B
Job Details: 12/19/2017
CC that the oven is not reaching temp. Cust has oven on when I arrived. Cust has a oven thermometer inside. Advised cust the oven thermometer are slow reaction and we advises not to use them. Advised cust to wait 10-15 minutes after the buzzer goes off before inserting the food. This gives the oven cavity to stabilize. Heated oven to 350*. The glow ignitor lights every time. Optest ok. ; Job Cmpltd
We serviced a
NED4655EW1 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 12/19/2017
CC long dry times, moisture inside unit and leaking out, unit in basement, adequate intake supply, tumbles and heats appropriately, getting air flow out of back of unit, issue is exhaust venting related, has semi-rigid installed, two 90s and about a 7’ run of semi-rigid, explained to customer.; Job Cmpltd
We serviced a
WDT710PAYB6 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/19/2017
Seal appears fine, checked level, good, found upper spray arm laying in sump area, spray arm could be culprit, attempted reinstalling, appears to be holding, ran a normal cycle and waited, no leaks, discussed loading, op test ok, left leak paper; Job Cmpltd
We serviced a
WDT710PAHB0 whirlpool
Model dishwasher
Near North Perry, OH 44081
Jeff M
Job Details: 12/19/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MDBH965AWB0 maytag
Model dishwasher
Near University Heights, OH 44118
Chad P.
Job Details: 12/19/2017
, Installed handle and control panel. Op test ok. ; Job Cmpltd
We serviced a
KUDK03ITBL2 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/19/2017
Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from cracked seem on fill valve, unit needs new fill valve; ordrng 1 WPW10158389 (valve-inlt), schdld next appmnt for 12/27 WED
We serviced a
WFG540H0ES0 WHIRLPOOL
Model RANGE
Near Eastlake, OH 44095
Corina B
Job Details: 12/19/2017
CC that the knobs are easy to turn. The knobs are working as designed. Advised cust this is normal. To removed the knobs or use child safety caps to cover the knobs. Optest ok. ; Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/19/2017
CC that the unit shakes on a spin cycle and there is water leaking when the cycle is done, that water leaks inside the tub. Ran a normal load and a drain and spin with bath towels. Found the basket was not centered. Leveled the legs. Waited 5 minutes after a cycle and could not find water leaking. Optest ok.; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/19/2017
Customer complaint that unit completes first part of cycle then will shut off, Ran diagnostics found f5e3(lid unlock fault) and f8e1(long/no fill) error codes, lid locks and unlocks, found no cold water to unit, customer turned on cold water supply, started normal wash cycle, unit filled and advanced to wash cycle, unit drains and spins, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MMV4205FZ0 MAYTAG
Model MICRO OVEN
Near South Euclid, OH 44124
Corina B
Job Details: 12/19/2017
Replaced the door cams. Optest ok; Job Cmpltd
We serviced a
790.48839901 FRIGIDIARE
Model WALL OVEN
Near South Euclid, OH 44121
Corina B
Job Details: 12/19/2017
CC that the bake does not heat. Removed unit from wall. Found the bake element has one of the terminals broken off. Replaced the wire and Will need a new bake element. Called GS to order part. Cust can install part. ; ordrng 1 318254906 (element bake 3400w12341),
We serviced a
MVWB766FW0 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/18/2017
Customer complaint that unit is leaking, started normal wash cycle, found hot water fill hose not tightened all the way, tightened fill hose, no leaks now, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 12/18/2017
Rtm clerk does not have partNo power to testOfr 2500001761; ordrng 1 W11032182 (CLOCK), saved tckt
We serviced a
WRF989SDAM00 whirlpool
Model refrigerator
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/18/2017
Found ff evap not leaking. Tech defrosted ice ball on evap and Checked again for leaks with u.v. Drier. Detection of u.v. Die was the insulation not die on the evap. Found leak between access line and line that goes to high side on filter drier. Replaced filter drier and charged unit. Op test ok. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/18/2017
Found evap fan making noise, turning on and off, disconnected fan unit runs correct, control beeping, checked voltage from control dc voltage pulsing, checked at fan motor, power going fron 2.5 tp 11vdc, per techsheet needs control; ordrng 1 W10818296 (CONTROL341.51), schd next appt > Fri 22nd
We serviced a
MVWC565FW1 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 12/18/2017
Customer is using too much soap washing two little perload unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW4200BW2
Near Windham Township, OH 44231
Tim G.
Job Details: 12/18/2017
Complaint that the unit will only wash on normal and now not starting on any other cycle. Customer told Tech that the hot water is not being used that a repair needs done. Checked unit for errors and found F8E1 LO Flo (no water detected entering the unit). F0E1 load detected during the clean washer cycle. F8E3 overflow condition. Tested unit in service mode and found no water entering the unit causing the error to display F8E0. Advised the customer they need to get their hot water fixed. Tech was able to start every cycle as long as cold water was selected. Tech is not able to get behind unit to check drain, outlet, and supply hoses. Once customer get water corrected and the unit is still not working they were advised to call. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Streetsboro, OH 44241
Tim G.
Job Details: 12/18/2017
Installed new top. No op to check; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EB1
Near Aurora, OH 44202
Tim G.
Job Details: 12/18/2017
Complaint that the storage drawer is sagging on the left side. Confirmed complaint and made adjustment to rail, op test good. Tech also found the anti tip bracket not installed and advised the customer to have done. ; Job Cmpltd,
We serviced a
WTW8500DC3 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/18/2017
, Ran the unit in the spin cycle op tested good the a wash cycle unit op tested good ; Job Cmpltd,