Service History 611

We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Brian B
Job Details: 06/08/2018
Removed frost in freezer with steamer. Took pic of dent in front of liner. Damage on liner May have been caused by ice buildup on bottom of bin dragging across liner
We serviced a
MGDC300BW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Chad P.
Job Details: 06/08/2018
Ran unit on timed dry. Unit heated. Venting checks good. Found coils getting through front bulk head. Adjusted front and rear bulk head to improve sealing on drum. Advised on loading and energy setting. Op test ok. ; Job Cmpltd
We serviced a
WDF520PADW WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Brian M
Job Details: 06/08/2018
Installed control Ran test cycle OP TEST OK ; Job Cmpltd
We serviced a
ADB1300AFS1 AMANA
Model DISHWASHER
Near North Ridgeville, OH 44039
Corey L.
Job Details: 06/08/2018
Customer complaint rinse aid is not dispensing, ran diagnostics, no codes found, ran service test cycle, dispenser and rinse aid working, dispenser drive circuit on control failed, needs control
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Corina B
Job Details: 06/08/2018
Replaced the control and the evap cover. Brought core back for return. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MAVT754EWW MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/08/2018
Customer complaint of blanket stuck under agitator, confirmed, removed blanket, op test good
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 06/08/2018
Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid lock fault) and f5e2(lid unlock fault) error codes, lid lock is not working, unit needs new lid lock; ordrng 1 W10838613 (lid lock assembly)
We serviced a
FGHS2631PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/08/2018
Replaced ice maker and cycled. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/08/2018
Replaced control. Ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 06/08/2018
Found fill tube frozen on ice maker causing water to leak in bottom of freezer cleared ice and fill tube. Original problem was a kinked water line which the customer repaired. No leaks. Left leak mat ; Job Cmpltd,
We serviced a
GGG390LXS01 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Dan H
Job Details: 06/08/2018
Customer complaint that lower oven is not lighting, found ignitor weak, installed new ignitor, op test good ; used 1 12400035 (IGNITER)
We serviced a
GS6SHAXLL02 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/08/2018
Cc that water will not dispense water Found bracket that hold water switch broken Needs new bracket Found dispenser button worn and not selecting proper selection on crush and cubed Needs Ui replaced ; ordrng 1 2220389B (UI) and 1 WP2180226 (bracket),
We serviced a
KENMORE DISHWASHER
Model 665.13443K901
Near Eastlake, OH 44095
Jeff M
Job Details: 06/08/2018
he units main control is getting power. Needs a new control ; ordrng 1 WPW10281528 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
GE DRYER
Model HTDX100EMWW
Near Eastlake, OH 44095
Jeff M
Job Details: 06/08/2018
The timer knob broke. Cust can install ; ordrng 1 WE1M652 (timer knob),
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Concord Township, OH 44060
Jeff M
Job Details: 06/08/2018
he auto dry cycle is not a moisture sensing cycle. I called Whirlpool Tech line The way he explained it to me was when the timer is set to energy preferred the heating element is energize the timer motor is not running when the heater is not energized the timer is advancing. ; Job Cmpltd,
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/08/2018
Found control stuck on sensing. Reset control and calibrated. Ran service test mode. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDE01
Near Painesville, OH 44077
Arthur V
Job Details: 06/08/2018
Another company came out and replaced the evaporator a week ago. (Eazy app.) upon arrival unit in a vacume. Added r134 a. Unit started to recover. Talked to TG order compressor,evaporator and drier filter. Extra time. Sealed system tech. Upstairs apartment next to number 2. No number on door. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 6/14 THU !
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/08/2018
CC that machine makes a whining noise when spinning. Removed wash plate. Cleaned bottom of plate. No debris found under basket. Checked lower components, checked ok. Ran a rinse and spin with clothes. Gear case Bearings Ok. All sounds are normal. Could not duplicate noise. Op test ok.; Job Cmpltd
We serviced a
KDTE104ESS4 Kitchenaid
Model Dishwasher
Near Columbia Township, OH 44028
Corey L.
Job Details: 06/08/2018
We serviced a
WHIRLPOOL DRYER
Model LDE9334ACE
Near Perry Township, OH 44081
Arthur V
Job Details: 06/08/2018
Found drill bit on backside of dryer drum against the bulkhead. Removed screw. Op test good. Vent is not connected and has not been for a long time. Customer needs dryer vent wizards to install a new vent ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/08/2018
Customer complaint that unit is leaking water, found ice maker getting stuck in fill position, unit needs new ice maker
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/08/2018
Found mounts for heating element wire loose. Replaced heating element. Op test ok. ; Job Cmpltd
We serviced a
GX2FHDXVA02 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/08/2018
Cc that fridge is not cold Ff49 Fr 6 Force Defrost has 3amps Needs control jazz board replaced Customer does not want to repair at this time
We serviced a
GE REFRIGERATOR
Model PTC22SBMARBS
Near Bainbridge, OH 44023
Robert A.
Job Details: 06/08/2018
Found evap drain clogged, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
CC that the unit is not heating. Checked outside vent, good airflow. Turned unit on ignitor would light the flame for a second then the flame would go out. Ignitor turned back on no flame. Checked the fuses, good. Will need a new coils. Called SM to order part. ; ordrng 1 WPW10328463 (coil-valve),
We serviced a
DU810DWGU2 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/08/2018
Installed timer No good , motor does not want to engage drain Needs motor replaced ; ordrng 1 WPW10247394 (pump&motor),
We serviced a
GD5SHAXNS00 Whirlpool
Model Refrigerator
Near Perry Township, OH 44081
Brian M
Job Details: 06/08/2018
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 06/08/2018
Customer complaint that unit is not turning on, unit unplugged when tech arrived, plugged unit in, drain pump started, cancelled cycle, ran diagnostics found f9e1(long drain) and f0e2(over suds), drain pump is not working, drain pump is recieving 120vac, installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)
We serviced a
MDB8959SBB0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 06/08/2018
Installed panel and console. Op test ok. ; Job Cmpltd
We serviced a
MAV2755AWW WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/08/2018
CC of banging noise. Removed top and front. Suspension checks ok. No mechanical failures. May have been an off balance load or rear feet may have been stuck. Ran a drain and spin . Op test ok.
We serviced a
KSCS25QFWH00 Kitchenaid
Model Refrigerator
Near Strongsville, OH 44149
Corey L.
Job Details: 06/08/2018
Customer complaint drips from ice maker area forming ice chunks in ice bin, found ice maker missing he bottom mounting screw and the top front screw was backed out and sagging, cycled ice maker as it sat, when filling filltube was not seated into fill cup on im properly and splashing water up and over Im, found enamel on ice maker peeling, advised replacement, quoted, ok, replaced, cleared the ice chunk, op test good; used 1 4317943 (ICEMAKER)
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Cleveland, OH 44113
Chad P.
Job Details: 06/08/2018
Installed console. Started and stopped unit a few times over. Op test ok. ; Job Cmpltd
We serviced a
LGEF3045KFK FRIGIDAIRE
Model RANGE
Near Westlake, OH 44145
Brian B
Job Details: 06/08/2018
, Found oven not heating. 240v on terminal block. 240 on control. No voltage out to elements. Will need new oven control
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
Replaced the impeller. The agitator is cracked. Will need a new agitator. Called SM to order part. ; ordrng 1 W10836692 (agitator),
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
CC that the unit will run then will stop running. Checked the vent, vent is smashed due to the dryer pushed up against the wall. Advised cust to replace the vent. Turned dryer to a time dry and to a automatic dry. Optest ok.
We serviced a
WTW8540BW1 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 06/08/2018
Customer complaint that unit is leaking, ran test cycle, no leaks found, started normal wash cycle, unit filled, no leaks found, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd,
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 06/08/2018
Installed parts listed and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
PGS975SEP3SS GE
Model RANGE
Near Avon, OH 44011
Brian B
Job Details: 06/08/2018
Oven will not light. Found bake Ignitor weak, less than 3 Amps. Replaced from t/s. Tested oven. Op test ok.; used 1 12400035 (IGNITER)
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/08/2018
Installed jazz board OP TEST OK
We serviced a
NTW4516FW2 Amana
Model Washer
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/08/2018
Installed control, op test good; Job Cmpltd
We serviced a
MHW5100DC0 Maytag
Model Washer
Near Concord Township, OH 44077
Corina B
Job Details: 06/08/2018
Replaced the control. Brought core back for return. Ran a CO test and a rinse and spin. Optest ok;
We serviced a
JES9800CAB01 Jenn-Air
Model Range
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/08/2018
Replaced the UI and control. Brought the extra control back. Heated oven to 350*. Optest ok.
We serviced a
KENMORE SXS REFRIGERATOR
Model 253.70319211
Near Perry Township, OH 44081
Gail V.
Job Details: 06/07/2018
he ICEMAKER housing is cracked. Needs replaced ; ordrng 1 243297606 (ice maker), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from schdld next appmnt for 6/13 WED 8-12,
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/07/2018
Replaced door. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/07/2018
Customer concerned about a noise he heard where it sounds like a click followed by a humming noise that goes away after a min.or so. Unit is cooling properly. Upon arrival unit running. Both fans and the compressor. Let cycle no noise. After 45 min no noises advised customer to call back if noise returns or unit quits cooling could not duplicate noise. ; C Job Cmpltd,
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/07/2018
, Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/07/2018
Customer complaint burnt a potato then worked fine, put a potato in enter of unit and started potato button, unit says sensing, unit is cycling power, unit sensed for way too long, ordering sensor and board again just in case even though sensor was within ohm range, wires from sensor to board have continuity, cwow; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Austinburg, OH 44010
Arthur V
Job Details: 06/07/2018
Replaced door gasket Op test no good. Small leak on left side. Repositioned inner door ( top right corner inner door trim misaligned). Cycled afterwards. No leaks. Cycled 3 times no leaks. Left leak mat ; Job Cmpltd,
We serviced a
KRFC704FSS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/07/2018
Cc that unit does not make ice Found wires above Ice maker broken solder and heat shrieked wires back together Ran Ice maker test OP TEST O
We serviced a
KBFS25EWMS10 Kitchenaid
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/07/2018
Customer complaint of frost in freezer, customer moved food to another freezer and the frost want away, asked her if it was possible food could have been pushing the door open slightly, she said I’m not sure but there was a lot of food in there, explained how the frost is formed from warm air entering, cleared what ice chunks were left, door tracks are good, seal is good, door shuts evenly, put silicone around frz door cabinet crack; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 06/07/2018
Plugged in unit, nothing on ui responding, control recieving 120vac, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL), schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/07/2018
Ran diagnostics, 8-3. Overflow condition, cleared, ran cold wash, the cycle cust had a problem with, ran 20 min, good, checked pressure hose, good, checked pressure trap, cleaned, good, ran test cycle, op test okUse 2-3tablespoons of soap max; Job Cmpltd,
We serviced a
ED2FHEXMQ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not dispensing ice and water, found control lock on, turned off, unit dispenses ice and water, op test good
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/07/2018
Installed evap, drier, drain tube and Thermistor. Charged unit. Op test ok. Advised to allow 24 hrs for normal operations. ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 06/07/2018
Installed new gaskets and adapter, op test good ; Job Cmpltd
We serviced a
MVWB450WQ2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Brian B
Job Details: 06/07/2018
F51 and sd error code. Removed top. Found friction in tub . Removed basket. Found scarf wrapped around shaft. Removed clothing. Ran co test cycle and drain and spin.
We serviced a
GLEF378CSE FRIGIDAIRE
Model RANGE
Near Lorain, OH 44053
Brian B
Job Details: 06/07/2018
Neither oven or cooktop working. Check voltage on the block read 120”l1 to neutral,l2 to neutral was 0 v ,reset breaker and started to work explain customer to fix outlet, tested oven, broil pad on control does not work. All other functions are working. Will need new oven control. Customer does not want to repair at this time.
We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 06/07/2018
Cc that unit will not dispense ice Found indent in left hand door was not hitting switch Install plastic square from truck stock ; used 1 WP2177331 (DOOR SPACER) from stock,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Painesville, OH 44077
Arthur V
Job Details: 06/07/2018
The unit will not drain. I cleaned the drain op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model WFW75HEFW0
Near Jefferson, OH 44047
Arthur V
Job Details: 06/07/2018
Replaced control. Took core for return. Op test good ; Job Cmpltd,
We serviced a
WTW7040DW1 Whirlpool
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 06/07/2018
Customer complaint washer won’t start, found washer plugged into gfi, started quick wash cycle, unit trips gfi when advancing to wash, plugged in to a non gfi outlet, started cycle and unit advanced to wash and spun, advised customer to have an electrician install a regular receptacle for this unit, also found he drain tub extended too long to sink, advised customer to have unit moved closer to sink when the outlet is installed; Job Cmpltd,
We serviced a
KSSC48QVS06 Kitchenaid
Model Refrigerator
Near Orange, OH 44022
Corina B
Job Details: 06/07/2018
KSSC48QVS06
We serviced a
W122 Jenn-Air
Model Range
Near Mayfield Heights, OH 44124
Brian M
Job Details: 06/07/2018
Cc that clock stops working gets stuck at 1:22 Found clock not rotating on its own and the stop and start does not work either Needs clock board replaced Clock has been discontinued and no longer available ; ordrng 1 701633 (clock )
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Dan H
Job Details: 06/07/2018
Customer complaint of frost build up in freezer section door gasket are sealing well, no other possible air leaks found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
We serviced a
WDT710PAHZ1 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not drying dishes and rinse aid is not being dispensed, Ran diagnostics no error codes found, unit completed test cycle, no error codes after, heater is working rinse aid dispensed, unit is operating as designed ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Dan H
Job Details: 06/07/2018
Customer complaint that oven is not heating, confirmed found control not sending 120vac to dsi board, unit needs new control; ordrng 1 WPW10348712 (cntrl-elec)
We serviced a
JBP78WY5WW GE
Model RANGE
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/07/2018
Cc complaint that the lights were flashing on the control and the unit seems to be off temp. Probe checks good. Ran unit at 350. Unit is about 20-30f to low. Needs control replaced. Unit 19 yrs. old. Likely Cust will be replacing it.
We serviced a
JTP56W0A1WW GE
Model DOUBLE WALL OVEN
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/07/2018
Lower oven working. No bake in upper unit. Element checks good. Only 35vac going to element. No broil. Limit switches check good. Needs control. Control is nla. Unit not repairable
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/07/2018
Ran unit, unit heating, found vent crushed behind unit, need vent replaced Unit working correct, op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Concord Township, OH 44077
Jeff M
Job Details: 06/07/2018
The damper control is vary loud needs replaced ; ordrng 1 WPW10594330 (DAMP), schdld next appmnt for 6/19 TUE 8-12,
We serviced a
GE DISHWASHER
Model DDT575SSFSS
Near Mentor, OH 44060
Jeff M
Job Details: 06/07/2018
Issue with the dishwasher is the soap is not dissolving inside the dishwasher I ran the dishwasher leaving the original undissolved soap. Ran it for 30 minutes everything tested good soap dissolved cannot find an issue; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Kingsville, OH 44048
Arthur V
Job Details: 06/07/2018
Customer complaint unit takes 3 times on 70 min to dry a load of clothes. Advised customer she needs to clean her vent (see pics) unit is operating properly but customer air flow is severely blocked. Sent pic at customer request to customer cell phone advised customer as a one time courtesy call we would not charge.; Job Cmpltd, O-emld
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Ashtabula, OH 44004
Arthur V
Job Details: 06/07/2018
, Found auger motor not responding. Can not turn by hand Needs auger motor and Impeller ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309868 (motor), schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Kent, OH 44240
Robert A.
Job Details: 06/07/2018
Found frost build up around frz door, also ice by im, per svc pntr needs adapter kitCust to contact wp and let us know; ordrng 1 W10864518 (ADAPTER KIT229.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE RANGE
Model FGF368GMC
Near Kent, OH 44240
Robert A.
Job Details: 06/07/2018
Found handle stripped. Trim bent; ordrng 1 316270200 (HANDLE11009) and 1 316402006 (TRIM4189), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Ravenna, OH 44266
Robert A.
Job Details: 06/07/2018
Ran test 44, fault 23, switch or motor faulty, replaced i/m, ran test 44, good, ran fill test, ng, no power to valve, ohmed harness in door, yellow, tan both open, needs door; ordrng 1 LW10691266 (FRZ DOOR), used 1 W10873791 (ICEMAKER) from stock, schdld next appmnt for 6/29 FRI ! [**],
We serviced a
HTH17CBT2RWW GE
Model Refrigerator
Near Lyndhurst, OH 44124
Gabriel P
Job Details: 06/07/2018
Cc that fan is loud Found fan hitting the back wall cover Repositioned fan and adjusted rear cover OP TEST OK ;
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/07/2018
Cc that unit is hard to shut Found latch and catch broken Replaced striker and catch OP TEST OK
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near Maple Heights, OH 44137
Corina B
Job Details: 06/07/2018
CC that there is a noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Turned dryer on wait 10 min. Found the noise from the blower wheel. Cleaned the blower housing out. Oiled the support roller. Optest ok
We serviced a
WDT720PADW1 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/07/2018
Inspected and installed new panel.; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Brian B
Job Details: 06/07/2018
Exp customer to leave moisture switch on ,customer had it off she was having water dripping through the door flipper cause the humidity ; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 06/07/2018
Found compressor running and no frost pattern. Taped low side, 20” vac. Also, discharge tube corroded . Added Freon , pressure would not equalize on low side, floating restriction in cap tube. Would need compressor, evap, discharge tube and filter, but would still have floating restriction. Cannot repair machine. ; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 2 WPW10143759 (DRIER )s and 1 WPW10233569 (DISCHARGE TUBE.)
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/07/2018
Found control panel not working, office to order control panel (black), and another control board.; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537418 (panel-cntl)
We serviced a
KRFC704FPS00 REFRIGERATOR
Model KITCHENAID
Near North Royalton, OH 44133
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 47 degrees, evaporator fans are working, condenser fan and compressor are running, partial frost pattern on evaporator, unit needs new compressor and evaporator LOCK RING TECH ONLY; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)
We serviced a
NTW4605EW Amana
Model Washer
Near Cleveland, OH 44108
Brian M
Job Details: 06/07/2018
Cc that unit will not lock and spin Found error for water temp to high and stuck keyRan auto test and calibration test OP TEST OK
We serviced a
WRF757SDEM01 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/07/2018
CC that the unit is not cooling, the unit turned off and back on. Ff37 fz 0. Checked the ff evap good frost pattern. Checked fz good frost pattern. Ran diag, fans are running. Compressor starts. No error codes. check the dc voltage on 1-4, 2-5, 3-6, 7-2 they all have 14vdc.m good. Checked the outlet, good. if this happens again to unplug unit for 30 seconds and plug it back in. To also listen to what is running at this time. Optest ok.
We serviced a
WRT541SZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 06/07/2018
Customer complaint ice on freezer bottom, confirmed, found drain tube clogged, cleared clog, cleared ice from evap tray; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Andover, OH 44003
Arthur V
Job Details: 06/07/2018
Customer states that unit would fill but do nothing else. Cycled unit on normal wash and unit filled and agitated. Ran diagnostics f1 e1 and a f0e5 errors. Stuck key and off balance load detected. Ran auto test no good. Control advanced but no functions happened Ran manual diagnostics same results. No response needs main control. Customer is operating unit on a un grounded outlet. Advised customer about his outlet ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 6/13 WED !, saved tckt [SdLink
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 06/07/2018
Installed evap and drier. Charged unit. Advised 24 hrs for normal operations. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS
Near Mentor, OH 44060
Jeff M
Job Details: 06/07/2018
The mounting screw for the left side came out.; , Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Robert A.
Job Details: 06/07/2018
Installed auger motor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Dan H
Job Details: 06/07/2018
Customer complaint that unit is making a loud noise and tub is loose(unit is bouncing all over), ran diagnostics found f5e1(lid lock fault) error code, suspension is good, started drain and spin cycle with 6-7 wet bath towels, lid locked, unit spun, no unusual bouncing or shaking, no unusual noises heard, unit completed spin cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent . ; Job Cmpltd
We serviced a
WOD51ES4EB00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/07/2018
Replaced thermal fuse in range. Tested range, operating properly.; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 06/07/2018
Defrosted evaporator coil. Replaced brass thermistor with newer style thermistor w10902214 from truck stock.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WED7500VW2 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/07/2018
Machine is the compact Italian made dryer. Not heating. Removed heater. Found high limit cutoff open. Will need both high limit stats..; ordrng 1 W10843940 (THERMAL) and 1 WPW10625430 (THERMAL FUSE)
We serviced a
PTB1953GRW Maytag
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 06/07/2018
Cc that freezer is working but fridge is not cold Found unit unplugged Ff 68 fr68Plugged unit in watched for frost pattern Found normal frost pattern Needs thermostat replaced ; ordrng 1 61005789 (control,temperature)
We serviced a
WHIRLPOOL WASHER
Model C80721450
Near Mentor, OH 44060
Jeff M
Job Details: 06/07/2018
, The washer was not washing or spinning I found the capacitor not holding a charge. I happen to have one unit op tested good ; used 1 W10866238 (CAPACITOR ) from stock, Job Cmpltd,
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44105
Corina B
Job Details: 06/07/2018
CC that the unit will not start. Checked outlet, good. Ran diag no codes. Ran a calibration. Started a normal load, unit sensed the water would not advance to wash. Will need a new control. Called SM to order part. ; ordrng 1 W11116590 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, OH 44077
Jeff M
Job Details: 06/07/2018
The interior lights were not on I unplugged the fridge. Plugged the unit in op tested good ; Job Cmpltd, saved tckt [SdLink\310626a.png], snapped 3 QuickPics