We serviced a
KBFS25EVWH0 kitchenaid
Model refrigerator
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/13/2017
Installed Thermistor. Advised to please allow 24-48 hrs for normal cooling to resume. ; Job Cmpltd,
We serviced a
WRS325FDAT04 whirlpool
Model refrigerator
Near Brook Park, OH 44142
Chad P.
Job Details: 12/13/2017
Installed filter. Op test ok.
We serviced a
KSF26C4XYB03 kitchenaid
Model refrigerator
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Installed Thermistor. Advised to allow 24-48 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MDB4949SDZ0 maytag
Model dishwasher
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Replaced and rerouted drain hose. Op test ok. ; Job Cmpltd
We serviced a
KRFC704FBS00 kitchenaid
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/13/2017
Found unit around 55 in fz and around 45 in ff. Comp making a loud buzzing noise. Amp draw is jumping around between .1 and 1.07. Comp is only running for about thirty seconds and then shutting off. No heat on condenser. Needs compressor replaced again. Tech unable to tap system. Ra. Only for return. Big job. Cfc. 3 job count. Ra only. ; ordrng 1 W11025999 (COMPRESSOR),
We serviced a
NTW4516FW1 amana
Model washer
Near Broadview Heights, OH 44147
Chad P.
Job Details: 12/13/2017
Found feel and unit not level. Leveled unit and corrected feet. Op test ok. ; Job Cmpltd,
We serviced a
AKS3040BSS whirlpool
Model cook top
Near Brecksville, OH 44141
Chad P.
Job Details: 12/13/2017
Found ignition switch shorted. Gave est for repair. Cust likely replacing unit. Office to not order parts unless contacted. ; ordrng 1 WP74007696 (SWITCH ASSY)
We serviced a
KBFS25EWMS10 kitchenaid
Model refrigerator
Near Independence, OH 44131
Chad P.
Job Details: 12/13/2017
Found duck bill failed. Installed drain tube kit. Cleared line and removed ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MGDC215EW2 maytag
Model dryer
Near Seven Hills, OH 44131
Chad P.
Job Details: 12/13/2017
Found ignitor open. Replaced. Op test ok. ; used 1 279311 (IGNITOR) from stock, Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Dan H
Job Details: 12/13/2017
Installed new user interface , op test no good, unit needs new control ; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 12/21 THU
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 12/13/2017
CC that the Im is not working. Advised cust to replace the plastic waterline with a copper or braided flex line and to replace the saddle valve with an inline valve. Jumpered the im, cycled but no water. Found the fill waterline was not connected to the fill tube, reconnected the waterline. Cycled the im, water valve is getting 120v. No water. Will need a new valve. Called GS to order part.; ordrng 1 WPW10498976 (valve), schdld next appmnt for 12/21 THU
We serviced a
AMANA WASHER
Model NTW4516FW1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/13/2017
Tub is cracked at bottom where pump is mounted. Office to order new tub.; ordrng 1 W10371566 (tub), schdld next appmnt for 12/21 THU
We serviced a
WGG745S0FS02 whirlpool
Model range
Near Lorain, OH 44053
Paul H.
Job Details: 12/13/2017
Customer stated that range had started working, wanted me to give it a once over, lit all burners and started a bake, burners and bake and broil, work fine, all flames look good, ; Job Cmpltd
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/13/2017
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/13/2017
Dryer is running but not heating. Getting 240vac to dryer. Found element is open. Also, dryer has a squeal from rear rollers and idler pulley. Office to order element,rollers, and idler.; ordrng 1 279640 (pulley,idler) and 1 WP3387747 (element) and 2 WPW10314173 (support)s, schdld next appmnt for 12/20 WED !,
We serviced a
MVWB835DW3 maytag
Model washer
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/13/2017
Replaced main control, ran test 52 load calibration, ran test 51 auto test, op test ok.; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDW03CTSS2
Near Avon Lake, OH 44012
Brian B
Job Details: 12/13/2017
CC of water leaking from bottom. Another co just replaced the water valve, but Cust said she thinks something is still dripping. Adjusted feet so door closes evenly. Ran test cycle. No leaks. Installed paper mat under machine and advised customer to pull out after a few loads and check.; Job Cmplt
We serviced a
KMHS120ESS5 kitchenaid
Model micro oven
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/13/2017
Replaced transformer, tested by heating a mug of water, heated fine, no smoke.; Job Cmpltd,
We serviced a
GZ25FSRXYY5 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 12/13/2017
Ice maker module is burned up, replaced from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Robert A.
Job Details: 12/13/2017
, Installed gearcase, basket, hub and wash plate, ran recal op test ok; Job Cmpltd,
We serviced a
MVWB855DC2 maytag
Model washer
Near Rocky River, OH 44116
Alice M.
Job Details: 12/13/2017
Replaced pump with the correct re-circ pump, unit is good to go now.; Job Cmpltd,
We serviced a
KRFC300EWH01 kitchenaid
Model refrigerator
Near Rocky River, OH 44116
Paul H.
Job Details: 12/13/2017
Not cooling, compressor not running, compressor actually is running, inefficient, no frost pattern, amp draw 1.1 amps, needs compressor; ordrng 1 WPW10143759 (drier-uv) and 1 WPW10507886 (compressor)
We serviced a
WRF757SDEH01 whirlpool
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 12/13/2017
, Unit had RC defrost issue, customer defrosted himself, unit needs harness thermistor replaced, ; ordrng 1 W11033168 (HARNESS/THERMISTOR ),
We serviced a
WDF520PADW7 whirlpool
Model dishwasher
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/13/2017
Unit was not draining due to a new disposal that did not have plug removed, corrected, drained fine, ran diagnostics cycle, no errors with sensor, customer was concerned because unit had been running for 2 hours, explained that this is normal time frame for this unit on a normal wash, op test ok.; Job Cmpltd
We serviced a
KODE500ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2017
CC that there is condensation when opening the door. Checked the door seal and the door locks. Called tl TJ file #7720792898. He said that the condensation is normal, if the room is cool. To cover foods to reduce the condensation. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS-0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/13/2017
Door not always registering when open or closed. Replaced wire harness / door switches. Tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bay Village, OH 44140
Brian B
Job Details: 12/13/2017
CC of a high pitched squeal noise when running. Ran diag, no codes. Leveled machine. Ran calibration and auto test. All sounds normal. Ran normal cycle with clothes. Advised customer on soap usage and extra rinse. Optest ok.; Job Cmpltd,
We serviced a
ICI500XB00 IKEA
Model COOKTOP
Near Cleveland, OH 44113
Dan H
Job Details: 12/13/2017
Customer complaint of f47 error code, confirmed, unit needs new user interface and induction module; ordrng 1 W10857230 (module) and 1 WPW10328453 (display), schdld next appmnt for 12/20 WED
We serviced a
MVWC360AW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44144
Dan H
Job Details: 12/13/2017
Customer complaint unit clicks on and off during rinse cycle, ran diagnostics found f2e1(stuck key) error code, cleared, ran rinse and spin cycle, lid locked, unit filled and began agitation, unit completed cycle, unable to duplicate the problem, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/13/2017
Replaced hinge sleeve, corrected popping issue, smooth door operation.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW2
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Cleveland, OH 44111
Dan H
Job Details: 12/13/2017
Customer complaint that unit is not starting, confirmed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal fuse open, jumped out, unit started, found outside vent clogged, cleared, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
TH40346446 FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 12/13/2017
Customer complaint that unit is not washing properly, found two bowls and a spatula under lower wash rack blocking spray arm, removed, placed glasses up right in racks and started normal wash cycle, glasses filled,incoming water temperature at 95 degrees, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Cc unit too hogh in front, frz door will not stay open, does not have an even gap on the sides, releveled unit, had cust check, note floor not level, unable to make all gaps even, op test ok; Job Cmpltd,
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 12/13/2017
Customer complaint that unit wont turn on, found unit paused, unpaused unit, unit completed cycle, ran diagnostics, no error codes found, started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2017
CC that the unit won't start. Ran diag 8-4 Drain Motor Electrical Problem, 8-1 Slow Drain. Checked drain pump and found a match in the drain pump. Ran unit Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Robert A.
Job Details: 12/13/2017
Cc unit too hogh in front, frz door will not stay open, does not have an even gap on the sides, releveled unit, had cust check, note floor not level, unable to make all gaps even, op test ok; Job Cmpltd,
We serviced a
PDWT180R30SS GE
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 12/13/2017
Replaced the water valve. The waterline has an elbow that has putty on it. Called GS and he said that's a plumber install. Did not start the unit. ; Job Cmpltd
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Cleveland, OH 44139
Robert A.
Job Details: 12/13/2017
nstalled blower wheel, ran unkt, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Checked under unit, no signes of a leak, ran diognastics, no codes, ran recal cycle, good, ran deep water wash, found crack in drain hose; ordrng 1 W10826733 (DRAIN HOSE23.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/20 WED !, saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/13/2017
Issue is that over time, customer has had to press on the door in order to get ice to dispense. For that on side of ice chute, it is dented from factory. Installed shim and tested. Dispensed ice properly.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd, saved tckt
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS-0
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 12/13/2017
Replaced humidity sensor. Had to take down microwave to do so. Tested unit with a potato but over cooked it again. Called whirlpool tech line again. Spoke with Kurt. Had me do an olds check on the humidity sensor. Read 7.82k olms. This was within tolerance since I had just used the microwave. He has sent the information gathered to engineering and will hopefully hear from them within 24 hours. Kurt will be contacting me directly to inform of their findings.;
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LP1
Near Lakewood, OH 44107
Brian B
Job Details: 12/13/2017
, Found drain frozen and ice buildup in drain trough. Used steamer to clear ice and unclog frozen drain. Optest ok. Office will call customer and run cc.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44119
Brian B
Job Details: 12/13/2017
hecked temps, 35 frz, 49 ff... compressor and fans running.. plugged into wattmeter. Removed evap cover evap has a buildup of frost but evap temp is 35 deg and suction line where termination tstat is mounted is 50 deg. Bi metal is open. Compressor wattage at 160, should be 100 per tech sheet. Used one tap from T/S to check suction pressure. Low side pressure at 28 psi when running. Weak compressor. Will give est on new compressor. Will credit previous repair. Customer will call whirl to see if they will help with repair since machine is only 2 yrs old. Do not order parts until customer calls back. 3 hrs for return visit.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Robert A.
Job Details: 12/13/2017
Found unit installed, not level, nothing bent, door not closing, leveled unit, door closing, op test okTalked w/gs; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model WGG745S0FS02
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Cc lights will no go off, lower oven not heating, rest door latch, lights out, turned on gas valve, tested both ovens, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGS8880DS0
Near Solon, OH 44139
Robert A.
Job Details: 12/13/2017
Imstalled dsi bd, set bake 350, watched unit, found after temp is reached, unit does not reignite, ignitor sparking, ohmed valves, at highest allowed reading, tested briol, ng, relay on c/b working correct, needs valveTalked w/gsCust to contact wp; ordrng 1 W10861656 (REGULATOR139.03), used 1 SHIPPING ,job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Moreland Hills, OH 44022
Robert A.
Job Details: 12/13/2017
ound ui beeping and going blank, ran diognastics, ui only goes blank and beep when evap fan is energized, disconnected fan control stays on steady, needs evap fan motorCust request am; ordrng 1 W10822580 (EVAP FAN109.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 12/15 FRI 8-11,
We serviced a
106.56244400 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested good. Water is now coming out of the dispenser but it’s coming out very slowly I remove the water filter it’s still dispensing very slowly needs a filter housing; ordrng 1 WPW10121138 (FILTER HOUSING ),
We serviced a
CFCP1NIZC SS GE
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Jeff M
Job Details: 12/13/2017
Installed new part unit op tested failed. The unit is still not dispensing water I took the filter out still not water the filter head is pluged ; ordrng 1 WR17X11894 (filter asm/tube)
We serviced a
WED9750WW0 WHIRLPOOL
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 12/13/2017
Found pulley seizing and knocking. Replaced. Op test ok. ; ordrng 1 279640 (pulley,idler), used 1 279640 (PULLEY-IDLER)
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Cc that unit is not drying properly. Ran service test mode. Disp error. Disp checks good. Cust not using rinse aid. Heater is working. No faults through. Service mode. Advised to clean unit with clr and follow instructions on bottle. Also use rinse aid. Ran calibration. If issues continue contact wpl back for service. ; Job Cmpltd,
We serviced a
JGB850DEF1WW GE
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 12/13/2017
Found upper oven 70 to low. Probe checks good. Lower probe checks good. Tested lower oven. Delayed ignition. Ignitor weak. Let unit cycle temps. Temps closer the. Upper oven. Needs control, overlay and lower ignitor replaced. ;
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Fairport Harbor, OH 44077
Corina B
Job Details: 12/13/2017
CC that the valve makes a loud noise when the water turns off. Found the hot and cold water lines were reversed. Reversed the water lines. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Chesterland, OH 44026
Corina B
Job Details: 12/13/2017
Replaced the parts listed. Brought core back for return. The hot water line has been leaking, advised cust to replace the hose. Optest ok. ; Job Cmpltd
We serviced a
665.13593K600 KENMORE
Model DISHWASHER
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2017
Customer complaint that unit is leaking, confirmed, found unit leaking passed wash motor seal, unit needs new wash motor seal kit, unit has customer has plastic water line connected to fill valve, advised customer that this is a potential flood hazard and they should replace it with a copper water line or braided steel line; ordrng 1 675703 (pump seal kit), schdld next appmnt for 12/21 THU
We serviced a
JB655EK1ES GE
Model RANGE
Near Perry Township, OH 44081
Jessica Shreve
Job Details: 12/13/2017
Installed new terminal block, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2017
Customer complaint that unit shakes and vibrates, leveled unit, ran drain and spin cycle, shaking is normal, Unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/12/2017
CC that the unit does not start. Removed the back cover and found the thermal fuse is open. Replaced the thermal fuse from t/s. The unit does not have a vent on the dryer. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 12/12/2017
Installed new ice maker , op test good ; Job Cmpltd,
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Conneaut, OH 44030
Dan H
Job Details: 12/12/2017
Installed new suspension, hub, bearings, and rps sensor, op test good ; Job Cmpltd,
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/12/2017
Replaced the parts listed. Ran a normal cycle and a drain and spin. . Optest ok. ; Job Cmpltd
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/12/2017
Found there is not enough water pressure going to the unit. ; Job Cmpltd
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/12/2017
Removed the drain pump found a bone in the pump. Removed the bone. Dw is draining. Used paper for customer to check for water leaks. Optest ok. ; Job Cmpltd
We serviced a
WRF954CIHM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 12/12/2017
CC that the water is not dispensing or making ice. Removed the dispenser control, checked the connection to the control and the water connection, good. Checked the water filter and it's not seated correctly. Can not remove the water filter. Will need a new housing and filter. Called GS to order parts. ; ordrng 1 EDR2RXD1 (filter) and 1 W10839501 (INSULATION) and 1 W11024083 (HOUSING) and 1 W11189600 (BRACKET), schdld next appmnt for 12/19 TUE
We serviced a
SBD20NW amana
Model refrigerator
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/12/2017
I could not find an issue with the refrigerator cooling but the nonstick coating in the icemaker is coming out; ordrng 1 D7824706Q (ice maker),
We serviced a
GT1SHWXPQ00 whirlpool
Model refrigerator
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/12/2017
The back wall is not the frosting inside the freezer I took a picture of it. One of the resistors on the defrost control has burned out I also took a picture of that and the thermistor. Customer is going to leave the fridge off and the doors open to manually thaw the unit out; ordrng 1 WP2210491 (THERMOSTAT ) and 1 WP2304093 (DEFROST CONTROL ),
We serviced a
LEQ9558KQ1 whirlpool
Model dryer
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/12/2017
The unit is an electric dryer it is producing heat I gave a customer number to dryer vent wizard to clean the venting. Customer also has incorrect corrugated vent. ; Job Cmpltd,
We serviced a
SBD20MW amana
Model refrigerator
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/12/2017
I found the air dampener control is broken I took a picture it’s the one on the right the inner pins are missing. Also no water is exiting the dispenser I found the water line in the rear is cracked both parts are discontinued. Also the nonstick coating inside the icemaker is coming out; ordrng 1 D7787801 (tank- coil) and 1 D7824706Q (ice maker) and 1 D7854104 (AIR CONTROL N/A),
We serviced a
CG206B jennaire
Model range
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/12/2017
The unit is not operating I found the back right knob broken due to the stiffness of the gas valves both rear valves need replaced. The igniters test a good needs new switches b/c the unit is not sparking ; ordrng 2 704504K (bnr valve rh)s and 1 WP71001641 (KNOB) and 4 WPY704512 (SWITCH)s
We serviced a
WGT3300XQ0 whirlpool
Model wash/dry combo
Near Eastlake, OH 44095
Jeff M
Job Details: 12/12/2017
The dryer is making a thumping noise. The noise is the welded seam of the drum passing over the two rollers unit tested good; Job Cmpltd
We serviced a
JDB8200AWS0 jennaire
Model dishwasher
Near Timberlake, OH 44095
Jeff M
Job Details: 12/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WDF520PADM7 whirlpool
Model dishwasher
Near Parma, OH 44129
Chad P.
Job Details: 12/12/2017
Appears unit was leaking through vent housing seal. Reseated Seal and ran unit. No leaking. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/12/2017
Ran diognastics, motor fault, ohmed motor windings, not within spec, needs motor; ordrng 1 W11026785 (MOTOR), schdld next appmnt for 12/20 WED !,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/12/2017
Ran diognastics, motor fault, ohmed motor windings, not within spec, needs motor; ordrng 1 W11026785 (MOTOR), schdld next appmnt for 12/20 WED !,
We serviced a
WED49STBW1 whirlpool
Model dryer
Near Cleveland, OH 44109
Chad P.
Job Details: 12/12/2017
Found cut off open. Replaced and cycled heating. Heater is not grounded out. Op test ok. ; used 1 279816 (CUTOFF) from stock
We serviced a
MGT8655XS00 whirlpool
Model range
Near Garfield Heights, OH 44125
Chad P.
Job Details: 12/12/2017
Found outer door glass broke. Needs door glass replaced. All other parts check good. ; ordrng 1 W10346061 (glass-door, ASSY)
We serviced a
LTE5243DQB whirlpool
Model wash/dryer combo
Near Mayfield Heights, OH 44124
Chad P.
Job Details: 12/12/2017
Found no issues with any of the parts ordered. Unit is agitating and spinning as designed. Gap under agitator is normal. Found separated agitator. Slight burns on agitator. This is the only thing that can be damaging clothing. All other operations check good. Returning tech to install agitator and confirm operation. ; ordrng 1 WP3349098 (AGITATOR),
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44111
Macaulay G.
Job Details: 12/12/2017
Issue with over suds error. Customer had used non HE soap. She has bough HE soap to replace. No other errors. Ran through normal wash cycle empty to help get rid of excess soap. Instructed on proper soap use. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 12/12/2017
Found no response from ui, c/b recieving 120vac, disconnected al lv loads, ng, needs c/b and ui; ordrng 1 W11051515 (CONTROL) and 1 W11197087 (PANEL), schdld next appmnt for 12/21 THU !,
We serviced a
WFG505M0BW2 WHIRLPOOL
Model RANGE
Near Walton Hills, OH 44146
Corina B
Job Details: 12/12/2017
CC that the glass in the door is loose. Removed the door and found the top of the glass was not inside the upper trim. Remounted the glass. Optest ok. ; Job Cmpltd
We serviced a
WRT318FMDB00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Dan H
Job Details: 12/12/2017
Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/12/2017
Customer has complaints of how the washer washes. Washer is ripping holes in clothes during washer cycle. Bottom plate of agitator is not flat which is causing clothes to get caught underneath of it. Office to order agitator assembly.; ordrng 1 W11161960 (AGITATOR ASSM), schdld next appmnt for 12/19 TUE !,
We serviced a
ROPER DRYER
Model RED4516FW0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 12/12/2017
Checked all components on dryer. Everything checks ok. May have been a power issue in customers home.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Cleveland, OH 44106
Brian B
Job Details: 12/12/2017
Replaced console. Tested unit.. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOO WASHER
Model NTW4516FW1
Near Cleveland, OH 44103
Brian B
Job Details: 12/12/2017
CC that clothes are not coming clean. Ran diag, f0e5, off balance load, f5e3, lid unlock fault. Cleared codes. Leveled machine. Ran manual diag and checked lid lock, working properly.. ran calibration and auto test. Ran normal cycle. Optest OK. ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDBTT60AWW
Near Kent, OH 44240
Robert A.
Job Details: 12/12/2017
c door hard to open, found handle broken, only available in black; ordrng 1 WPW10130695 (HANDLE32.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $152.00 Check # 1140, schdld next appmnt for 12/19 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Middlefield Township, OH 44062
Robert A.
Job Details: 12/12/2017
Found frz door not closing correctly, reset closers, door sealing, op test ok; Job Cmpltd,
We serviced a
MFF2558KEW WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/12/2017
CC that the im is not making ice. Im is working. Found a saddle valve and a plastic waterline. Advised the cust to replace the saddle valve with an inline valve and replace the plastic waterline with a braided flex line or a copper line. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW00
Near Windsor, OH 44099
Robert A.
Job Details: 12/12/2017
Cc freezer burn on meats, Temp -3, comp and fan running, door seal good, no frost in unit, unit working as designed; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MZF34X16DW00
Near Windsor, OH 44099
Robert A.
Job Details: 12/12/2017
Cc freezer burn on meats, Temp -3, comp and fan running, door seal good, no frost in unit, unit working as designed; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Rootstown Township, OH 44240
Robert A.
Job Details: 12/12/2017
Found no response from ui, reset connections, ng, disconnected all loads, ng, needs control an panel, parts under 5yrper entitlement; ordrng 1 W10479761 (CONTROL) and 1 WPW10481125 (PANEL), , schdld next appmnt for 12/19 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Huntsburg, OH 44046
Robert A.
Job Details: 12/12/2017
Installed gearcase and cluch, ran test 51, good, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
AMANA WASHER
Model WTW4816FW1
Near Randolph Township, OH 44201
Robert A.
Job Details: 12/12/2017
Ran diognastics, overflow condition, found cold water valve not closing, needs valve, replaced, ran recal cycle, op test ok; used 1 W11038711 (VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE ELE
Model WFE540H0ES1
Near Parma, OH 44129
Macaulay G.
Job Details: 12/12/2017
, Switch for back right burner is welded closed. Office to order right rear burner switch.; ordrng 1 W10911303 (switch-inf), schdld next appmnt for 12/19 TUE 4-6
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW1
Near Parma, OH 44130
Macaulay G.
Job Details: 12/12/2017
Drain grommet was clogged up and causing drain to freeze over and come out of freezer. Used steamer to unclog drain. Replaced with new style of drain tube from truck stock.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD3450RDB0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 12/12/2017
Advised to cut back on soap and to run an empty load 1-2 times per month to help dispose of old soap.; Job Cmpltd,
We serviced a
BEREA DISHWASHER
Model FDB520RHS2A
Near Berea, OH 44017
Macaulay G.
Job Details: 12/12/2017
Found that siphon flap on drain pump was stuck, causing water to flow back into dishwasher. Repaired issue.; Cllctd $97.15 CC Ref # 925799253, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Concord Township, OH 44077
Brian B
Job Details: 12/12/2017
Machine not running. No lights or compressor. Checked voltage into machine. 120v to filter. 120 out to main board. Measured 120 on main board. No voltage out to components. Will need new main board. Customer needs later appt if poss. Paid dep.; ordrng 1 WR55X11098 (board asm main contr 15761), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SB2
Near Lakewood, OH 44107
Brian B
Job Details: 12/12/2017
CC of black flakes in basket after each load. Sent pic of flake material. Removed tub ring. Buildup of old soap scum On sides of outer tub. Will need to run clean cycle several times to clean out. Machine checks ok.; Job Cmpltd,