Service History 612 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Shaker Heights, Ohio 44120

Manny

Job Details: 04/17/2023

"Cc unit not working properly, verified and found code f5e2 for lock failure, ran diagnostics cycle and can hear the latch trying to lock but not locking, noticed the door was not closing all the way causing the latch not to lock, realigned door, ran test cycle and unit locks, opt test ok"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, Ohio 44077

Dan

Job Details: 04/17/2023

"Installed new infinite switch, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Brecksville, Ohio 44141

Gabriel P

Job Details: 04/17/2023

Found frost all around door advise customer that the only way that happens if door is open or not sealing properly but it sealing now so I told her i could steam all ice from bin and tracks and dry it out

We serviced a

KITCHENAID WALL OVEN

Model KEBC207KSS05

Near Bentleyville, Ohio 44022

Brian M

Job Details: 04/17/2023

Installed glass; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVWB850yw0

Near Solon, Ohio 44139

Corina H

Job Details: 04/17/2023

"CC that the unit will stop at 14 minutes and not drain, loud noises. Started a cycle with clothes. No abnormal noises. Finishes a load, no problems. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Cleveland, Ohio 44110

Jason N

Job Details: 04/17/2023

"Installed thermal cut off kit and door switch. Ran dryer op test, good heat and shuts off when door is opened. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Kent, Ohio 44240

Brian M

Job Details: 04/17/2023

Cc rust in ice bucket Customer already had new bucket Installed bucket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Kent, Ohio 44240

Brian M

Job Details: 04/17/2023

Installed door gasket OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Willoughby, Ohio 44094

Jason N

Job Details: 04/17/2023

"Cc unit lid broke off, not engaging Replaced lid strike using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL4

Near Mogadore, Ohio 44260

Brian M

Job Details: 04/17/2023

Cc unit stops mid cycle Found unit In drain mode drain pump grinding and ui not responding to inputs Removed water and reset control ui still not completely responding Needs ui and drain pump ; ordrng 1 8182717 (user interface) and 1 280187 (pump-water)

We serviced a

GE REFRIGERATOR

Model GTH18EBTZRWW

Near South Euclid, Ohio 44121

Manny

Job Details: 04/17/2023

"Replaced condenser fan, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF5

Near Newbury, Ohio 44065

Brian M

Job Details: 04/17/2023

Cc of noise like something grinding them a thunk Showed video From the sounds of video sounded like the ff ice maker making ice The twist of the ice maker then the drop of the cubes Could not duplicate noise Unit had full bin of ice no issues with maker at this time

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 04/17/2023

"Replace ignitor,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Mentor, Ohio 44060

Dan

Job Details: 04/17/2023

"Installed new element, op test good"

We serviced a

GE REFRIGERATOR

Model PFSS6PKWASS

Near Cleveland, Ohio 44115

Manny

Job Details: 04/17/2023

"Replaced ice maker, and ran harvest test and all good, advise customer to allow 24 to 48 hours for proper ice maker cycle"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, Ohio 44107

Angel

Job Details: 04/17/2023

Cc that unit is leaking from the right hand side sometimes more than other times and dispenser door is not opening all the way. Verified the right hand corner and noticed that the seal kind of pops out which thats where all the water stain is on the door. Tested unit and could see water starting to drip down will need tub seal replaced and for the dispenser found the seal popping out causing door not to open all the way fix seal and spring now it opens up as should. Replaced seal which I had from surplus tested unit again opt test good.; ordrng 1 W11177741 (Tub seal)

We serviced a

GE DRYER

Model Gtdp490gdows

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 04/17/2023

Replace belt opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Painesville, Ohio 44077

Dan

Job Details: 04/17/2023

"Customer complaint that unit is not making ice or cooling, found cooling turned off, turned on, unit started cooling, ice maker cycled and filled, advised customer to monitor"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, Ohio 44137

Marie V

Job Details: 04/17/2023

"Cc that the unit did not spin the clothes out it was making a noise. Ran diag found error code f0e5 off balance load detected f2e1 stuck button. Ran auto test , found hub is stripped. Try removing agitator, is stuck. Will need new agitator and hub. Cust will buy new.; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, Ohio 44024

Brian M

Job Details: 04/17/2023

Installed board and seal Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Lakewood, Ohio 44107

Angel

Job Details: 04/17/2023

Cc that unit unit is leaking inside ff section from the vents. Verified and found that the drain tube is clogged up will need to be cleared out and steam out all ice buildup. Cleaned out drain tube and ice in freezer opt test good.

We serviced a

GE REFRIGERATOR

Model GZS22IYNPHFS

Near Beachwood, Ohio 44122

Corina H

Job Details: 04/17/2023

"CC that the unit is not cooling. Confirmed. Found there is a lot of frost on the back wall. Checked the heater, good. Called BJ checked the thermistor 15.47 k ohms. Will need a new thermistor and heater. Could possibly need the control; ordrng 1 Wr55x10025 (Thermistor) and 1 WR51X10055 (Heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, Ohio 44145

Manny

Job Details: 04/17/2023

"Replaced door panel, gasket, insert and dispenser ran test cycle no leaks opt test ok"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 04/17/2023

"Found heating element shorted ordering ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near South Euclid, Ohio 44121

Corina H

Job Details: 04/17/2023

"Cust showed pop, sent pic.CC that there is bins missing and ice maker is loose. Confirmed. Found the bins missing. Will need new bins. The screws for the icemaker are tight. Cust can install bins.; ordrng 2 W10803530 (Bin)s"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 04/17/2023

"Replaced control panel, fuse, thermostat and cooling fan. Preheated unit to 350*. Pass. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 04/17/2023

Found bad capacitor replace from t/s.opt test ok ; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

HOTPOINT REFRIGERATOR

Model CTX21GACBRWW

Near Painesville, Ohio 44077

Dan

Job Details: 04/17/2023

"Customer complaint that evaporator keeps freezing solid, found defrost thermostat open, unit needs new defrost thermostat , customer does not want repair ; ordrng 1 WR50X10010 (Def tstat), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, Ohio 44077

Dan

Job Details: 04/17/2023

"Customer complaint that drum is not turning, confirmed, found belt broken, installed new belt, op test good ; used 1 341241 (Belt) from stock"

We serviced a

KENMORE RANGE

Model 790.9256281

Near Perry, Ohio 44081

Dan

Job Details: 04/17/2023

"Customer complaint that cooktop elements are not working properly, all elements are working properly , unit is operating as designed"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Amherst, Ohio 44001

Gabriel P

Job Details: 04/17/2023

Found pulley damage cause of lots of socks under it also possible gearcase leaking oil also is a tight space in bath room will need 2 technicians ; ordrng 1 WH49X27322 (Gearcase) and 1 WH05X27185 (Clutch) and 1 WH49X27323 (Pulley) and 1 WH18X27186 (Mode shifter) and 2 WH16X27179 (Shocks)s and 2 WH16X27180 (Shocks)s

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Westlake, Ohio 44145

Angel

Job Details: 04/17/2023

"Cc that when she dispenses water the lines start hammering and cause water to cut out with low pressure. Confirmed cc, tried dispensing water and the line started hammering. So i got to the main valve turned down the pressure a little and now it dispenses properly and stopped hammering explained to customer if theres to much pressure it can cause that issue had her test it herself a couple of times opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lakewood, Ohio 44107

Manny

Job Details: 04/17/2023

"Cc that unit wont fill, verified and no codes in diagnostics, unit started filling the shut off, re entered diagnostic an skipped the fill cycle and when unit started to sense it shut off, unit needs valve, cap, and main control; ordrng 1 W11603810 (Control) and 1 W11428524 (Capacitor) and 1 W11210463 (valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Lorain, Ohio 44053

Angel

Job Details: 04/14/2023

"Cc that there was a lot of water coming out the dispenser she turned off the ice maker and all of this was like a week after she changed the filter and now ice maker is not making ice. Reseted ice maker and it started cycling fine but looks like the fill tube is frozen. Removed ice maker from housing and steamed out the fill tube cycled ice maker again and it cycled and filled as should. Explained to customer to monitor for now because since it happened after changing the filter there couldve been air in the lines which caused the issue but if it happens again she will need the water valve replaced. ; ordrng 1 W11043013 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Elyria, Ohio 44035

Gabriel P

Job Details: 04/14/2023

"Gearcase leaking oil and squeaking giving estimate customer will not fix ; ordrng 1 W10754158 (Motor) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Madison, Ohio 44057

Dan

Job Details: 04/14/2023

"Customer complaint that unit is not cooling properly and the deli control is not, fresh food section temperature at 43 degrees, freezer section temperature at -8 degrees, good frost pattern on evaporators, fans are running, compressor and condenser fan are running, deli control is blank, smells burnt, deli control is receiving 14vdc, unit needs new deli control, customer does not want repair at this time; ordrng 1 WPW10565996 (Deli cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, Ohio 44004

Dan

Job Details: 04/14/2023

"Customer complaint that unit started squeaking, found unit filled with water, unplugged, and water turned off, plugged unit in and turned water on, unit started filling, canceled cycle, unit drained out, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, metal on metal grinding noise during spin, unit needs new gearcase , customer does not want repair; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bay Village, Ohio 44140

Angel

Job Details: 04/14/2023

Cc that food is freezing in the middle section. Checked Temperature and it was at 34* and damper was still opened. Ran diagnostics to test the damper and it opens and closes fine. Ran the thermistor test and it was reading 50* causing damper to stay opened. Will need to order thermistor also ordering main board.; ordrng 1 WP12791416 (Thermistor) and 1 W11524656 (Main board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon, Ohio 44011

David R

Job Details: 04/14/2023

"Cc unit not cooling. Same issue as last time, less than a year ago. Ice/frost build on the FF evap causing lost of cooling. FZ temp reading 2*, FF reading 45*. Thermistor under ice reading 7khms. S code already used last time for labor. Will need FF fan with harness. Will need to steam all ice. 2 job count. Parts are in the year warranty. Ordering Fan with harness, drip pan and control. Customer to pay SVC and Labor. ; ordrng 1 W11033168 (Fan) and 1 W11457241 (Drip pan) and 1 W10843055 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brook Park, Ohio 44142

David R

Job Details: 04/14/2023

"Replaced spray arm. Found overfill switch not position right in pan, sitting upright, corrected. Ran unit, leaking. Found SP for bushing on heater. Customer will need new heater as well. Ordering heater, vent and gasket, replace seal on return. ; ordrng 1 W11025593 (Vent) and 1 W11184028 (Vent gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 04/14/2023

"Customer had POP, 8/10/22, took pic. Cc unit lid not locking. Broken strike. Have one on surplus. Replaced, cleared codes. Good, running with load, good, Op Test Ok; used 1 W11457841 ( Strike) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 04/14/2023

Found valve crack ordering ; ordrng 1 W10881366 (Valve)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Conneaut, Ohio 44030

Dan

Job Details: 04/14/2023

"Customer complaint that unit keeps flashing to rotate knob to an available cycle, confirmed, unit is on a cycle and flashing error, unit needs new control and user interface ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (Ui)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Parma Heights, Ohio 44130

David R

Job Details: 04/14/2023

Replaced main control. Cleared pressure hose. Ran diagnostics test and calibration. Good. All components working. Op Test Ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44111

Angel

Job Details: 04/14/2023

"Cc that unit is heating but sometimes have to run it more than once. Took off vent in back and ran unit and it was cycling on and off as should had it on a high heat and it would get to 194* and drop to 174* and repeat checked vent outside and it did have some lint cleared it out, also made sure sensor were reading correctly and they were. Recommended customer to change foil vent to a semi rigid vent and to make it as short as possible also recommended not to overload dryer for proper drying opt test ok."

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Painesville, Ohio 44077

Dan

Job Details: 04/14/2023

"Customer complaint that buttons are not working, installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Avon, Ohio 44011

Gabriel P

Job Details: 04/14/2023

"Steam ice and replace all parts,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, Ohio 44077

Dan

Job Details: 04/14/2023

"Customer complaint that unit is not cooling , confirmed, recovered refrigerant, found cap tube restricted, nitrogen purged system, pulled vacuum for 25 minutes, recharged with 5.75oz of r134a, system immediately went into vacuum, cap tube is still restricted, if cap tube is heated restriction will go away for a minute then fall right back into vacuum when heat is removed, called whirlpool techline,, spoke to rob, sent to review for non repair ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE0

Near Painesville, Ohio 44077

Dan

Job Details: 04/14/2023

"Installed new water line, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 04/14/2023

Replaced the freezer door. Tested the water and ice. Ice maker filled. Opt test ok.

We serviced a

KITCHENAID ICE MAKER

Model KUIX505ESS0

Near Willoughby, Ohio 44094

Joe O

Job Details: 04/14/2023

"Cc: over flowing with ice, leakingFound bin thermistor is reading properly. Found unit leaking from filter head. Needs filter head and controlCustomer does not want to repair at this time ; ordrng 1 W11034363 (cntrl-elec) and 1 W11266112 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS20

Near Independence, Ohio 44131

Manny

Job Details: 04/14/2023

"Cc unit not working properly, stated when she turned the top oven the bottom comes on as well, verified and no codes ran bake @ 350 on top oven and, bottom oven didnt come on during top preheat, unit working as designed. Opt test ok"

We serviced a

GE DRYER

Model GHDP490EF5WW

Near Willoughby, Ohio 44094

Jason N

Job Details: 04/14/2023

"Cc unit stopped tumbling Verified unit will not tumble but motor is turning on, no belt switch on this model. Found drive belt snapped. Unit will need drive belt replaced. ; ordrng 1 WE03X29897 (Drive belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Columbia Station, Ohio 44028

Marie V

Job Details: 04/14/2023

Cc that the unit is not cooling properly in the fresh food section that its been 2 months and that the average temperature inside is 45*. Took temps inside freezer is 2* and fresh food section is 45* when arrived. Verify door damper and that is closing and opening. Also unit looks like it was dropped at the front and theres a air gap in both doors. The only thing that can be done is try to seal that up . Thats the only thing. If does not works will need new refrigerator. And appliance cant be repaired

We serviced a

MAYTAG RANGE

Model MER5875QAF

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 04/14/2023

"CC that the front right burner does not work, the light does not work and the handle is broken. Confirmed. Found the switch is burnt. The control is sending power to the light bulb. The door handle is broken. Will need a handle, switch and light bulb assembly. Cust is waiting to hear back from the warranty company if they will repair unit. ; ordrng 1 WP74008940 (Switch) and 1 WP74011768 (Handle) and 1 WP74011278 (Light bulb assembly) and 1 WP7730P011-60 (INDICATOR LIGHT), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6000AW0

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 04/14/2023

CC that the unit will not turn on. Confirmed. Found the belt is off the idler. Replaced the dryer repair kit from t/s. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HW10

Near Strongsville, Ohio 44136

Marie V

Job Details: 04/14/2023

Replaced door and panel. Tested unit is heating. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland, Ohio 44109

Marie V

Job Details: 04/14/2023

"Cc that the unit shows a error code. Confirmed. Found unit leaking from hose, corrected issue, stared running unit, when it drain it was draining outside. Found that drain hose was connected to the motor. Removed unit from cabinet had to get the power off as well because is hardwired, and corrected issue. Tested unit, no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, Ohio 44111

Marie V

Job Details: 04/14/2023

"Replaced control board, ran calibration and stared a cycle. Op test okBrought core for return."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland, Ohio 44111

Marie V

Job Details: 04/14/2023

"Cc that the unit is not draining. Confirmed, found drain hose pinched at the back, corrected issue, Ran diag found error 8-2 not draining. Tested unit, unit now drains. Op test ok"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Cleveland, Ohio 44114

Joe O

Job Details: 04/14/2023

Installed fan and update module. Unit is cooling. Advised to give unit 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Bedford, Ohio 44146

Manny

Job Details: 04/14/2023

"Cc unit is dead, verified and unit comes on but power failure msg on display, ran test cycle unit running properly and good heat, unit is working as designed opt test ok"

We serviced a

AMANA RANGE

Model agr5330bas3

Near Cleveland, Ohio 44103

Joe O

Job Details: 04/14/2023

Installed control. Tested. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near University Heights, Ohio 44118

Brian M

Job Details: 04/14/2023

Installed control and heater Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY06

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 04/14/2023

"Replaced the valve. Cycled the ice maker, filled. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9500TC0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 04/14/2023

"Cc unit making a squealing noiseConfirmed noise from unit as a roller or belt pulley. Quoted customer dryer repair kit to replace all drive mechanisms. Replaced belt pulley, rollers and drive belt using truck stock repair kit. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HC1

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 04/14/2023

"Cc unit not heating Checked power into unit, good at 243v. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer op test, good heat. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Eastlake, Ohio 44095

Joe O

Job Details: 04/14/2023

Installed element and thermistor. Advised customer to allow 24 hours. For temps to adjust. Op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44105

Manny

Job Details: 04/14/2023

"Cc that after outlet was changed oven not coming on verified and igniter is blown, unit needs igniter, ; ordrng 1 W11176454 (igntr-oven), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42DWX02

Near University Heights, Ohio 44118

Manny

Job Details: 04/14/2023

"Cc unit not making ice, verify and no ice, checked temps good, ran harvest test and a cube of ice stuck in icemaker, removed and icemaker cycle and filled advise, customer to monitor the unit for the next 24hrs and if icemaker gets stuck in cycle again it will need to be replaced. ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBC278KSS02

Near Solon, Ohio 44139

Corina H

Job Details: 04/14/2023

CC that the oven is not heating correctly and there is moisture when cooking vegetables. Heated oven to 425* took temp 375*. Will need a new control and temp sensor. Parts are nla. ; ordrng 1 8301890 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, Ohio 44107

Angel

Job Details: 04/14/2023

Cc that unit is leaking from inside ff section through the vents. Verified in freezer and found that it has no frost patter just a ball of ice which has been keeping her stuff cold for now. Explained to her we can replace the filter drier to verify where leak is coming from or if its a restriction but she decided she would rather buy a new unit.; ordrng 1 W10843121 (Drier)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

Angel

Job Details: 04/14/2023

"Cc that unit has an F24 not working as should. Verified and confirmed found F24 error overflow error, checked harness and it was good also made sure pressure hose was good and it was not restricted so I replaced switch and main board tested unit and started filling sensing and washing as should opt test good."

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Cleveland, Ohio 44102

Angel

Job Details: 04/14/2023

Cc that unit is not heating since he bought it. Tested unit not heating at all looked through peep hole and igniter is not glowing. Took apart unit and found igniter split right in half had an igniter from truck stock replaced it tested unit opt test good. ; used 2 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Parma, Ohio 44130

David R

Job Details: 04/14/2023

Cc unit not going into cycle. Found latch error. Replaced from t/s. All options working and cycling properly now. Op Test Ok. ; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, Ohio 44118

Brian M

Job Details: 04/14/2023

After replacing fuse Control not sending power Ribbon to ui brittle Needs control and ui ; ordrng 1 W10864154 (panl-cntrl) and 1 W10841692 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, Ohio 44240

Corina H

Job Details: 04/14/2023

Replaced the control and ui. Brought the ui back for return. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 04/14/2023

Cc unit lid strike broke off Replaced lid strike using misc. truck stock part. Lid operation test good.; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, Ohio 44121

Jason N

Job Details: 04/14/2023

"Cc unit not cooling in ff section, making loud noisesFound evaporator fan blade hitting ice in freezer section, and evaporator is partially iced/frosted up. No airflow to ff section. Looks to have possibly had a door left open. Cleared ice and frost from evaporator, air flow restored to both sections. Advised customer so allow 24 hrs for both sections to return to desired temperature. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near University Heights, Ohio 44118

Manny

Job Details: 04/14/2023

"Cc unit not heating, verified and good heat, but low airflow with vent on, unit working as designed, but needs vents cleaned and replaced. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Aurora, Ohio 44202

Brian M

Job Details: 04/14/2023

"Cc unit not washing properly Found agitator stripped on on the gearcase spline Spline damaged on gearcase Needs gearcase and agitator ; ordrng 1 W11393685 (Gearcase) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/14/2023

"CC that the h2o comes up. Confirmed. Unit fills with water and drains. The error code comes up. Will need the pressure sensor. ; ordrng 1 WD21X25468 (Pressure sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JB640D5RBB

Near South Euclid, Ohio 44121

Jason N

Job Details: 04/14/2023

Installed receptacle. Installed customer supplied bulb. Tested oven light operation. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Mentor, Ohio 44060

Joe O

Job Details: 04/14/2023

Installed moisture sensor harness. Tested. Advised customer to monitor. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXRE01

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 04/14/2023

Replaced the led lights. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WOD51EC7HW02

Near Aurora, Ohio 44202

Brian M

Job Details: 04/14/2023

"Cc lower oven not heating and light not shutting off Found door switch not functioning properly Need switch ; ordrng 1 W10883049 (latch-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, Ohio 44052

Gabriel P

Job Details: 04/14/2023

"Replace all parts,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mantua, Ohio 44255

Brian M

Job Details: 04/14/2023

Cc unit not working properly Found cold water low flow Advised on well water Cleaned screen OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Cleveland, Ohio 44125

Angel

Job Details: 04/14/2023

Replaced all parts set temperatures opt test good.

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Painesville, Ohio 44077

Joe O

Job Details: 04/14/2023

"Cc: excessive shakingFound unit not corner balanced. Adjusted leveling leg. Ran drain and spin. Unit reached max spin, very well balanced. Shocks check good. Advised customer unit was not leveled or not leveled correctly which allowed leveling leg to raise. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, Ohio 44136

David R

Job Details: 04/14/2023

"Customer wanted unit checked out, asked about water level. No error codes. All components working. Looked underneath, all components in place, no spillage. A little noise coming from gearcase but no concern. Explained water level and extra power button. Unit is good. Op Test Ok. Putting parts down if customer ever needs in future or part numbers. **W11449841 Gearcase 242.58W10734521 slider 26.58"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Chesterland, Ohio 44026

Jason N

Job Details: 04/14/2023

"Cc unit ice maker freezing up occasionally Ice container is full and ice is dispensing properly at this time. Checked door airflow gaskets for proper seal. Ran ice box fan test 59, good airflow from air passage. Checked ice door for proper seal. Ran ice dispense test, ice door closing up properly. Set freezer temperature to 1 from 5 degrees. Could not find/duplicate an issues at this time with ice cubes fusing or melting. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, Ohio 44052

Marie V

Job Details: 04/14/2023

"Cc that unit is not drying , tested unit, unit heats, found that birds build a nest inside the vent. Cleared out. Advice cust to get someone to install a cover vent outside the home. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Mentor, Ohio 44060

Jason N

Job Details: 04/14/2023

Installed cooktop. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Euclid, Ohio 44117

Manny

Job Details: 04/14/2023

"Cc unit shaking violently, verified and unit is wobbly, try leveling feet but they are all the way down already, advise customer of placing a shim on the front right of the unit to prevent the noise opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Painesville, Ohio 44077

Jason N

Job Details: 04/14/2023

Cc unit leaking from underneathPulled bottom kick plate and ran wash cycle. After 10 minutes found drip coming from float standpipe under unit. Gasket is no longer sealing. Ordering gasket and nut for float housing. ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut)

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, Ohio 44234

Brian M

Job Details: 04/14/2023

Cc no ice still Found fill tube frozen Removed clog OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, Ohio 44060

Corina H

Job Details: 04/14/2023

"CC that the ff is not cooling and there is frost in the freezer. Also, the ice maker does not work. Confirmed. Found the freezer back wall full of frost and ice. Steamed the evaporator out. The heater turns on. The ice maker was in the off position. Cycled ice maker, filled. Advised Cust to open the freezer door in the middle or use 2 hands to open the door and close the door in the middle or with 2 hands. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS04

Near Orwell, Ohio 44076

Brian M

Job Details: 04/14/2023

Needs freezer door Side wall does have dings Non repairable section Pictures supplied by customer is better than I can take ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC450XW3

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 04/13/2023

"Ran all test and no noise advise to monitor and record noise,opt test ok"

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