Near Middleburg Heights, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint freezer light is not working and deli drawer slides too easily and pops open a little more than the one next to it, found frz light switch stuck up from a small amount of moisture, advised customer to open door from middle, drawer is o
Near Edgewood, OH 44004
Arthur V
Job Details:
10/18/2019
DRYER WHIRLPOOL CGM2745FQ Replaced timer tested unit. Unit started. Let unit run per techsheet. Could be from 45 min to 8 hrs. Need to return and check if unit timed out ; schdld next appmnt for 10/21 MON !
Near Solon, OH 44139
Jason N
Job Details:
10/18/2019
DISHWASHER WHIRLPOOL WDF750SAYB3 "Cc unit not cleaning dishes, soap left in unitRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle, wash motor not turning on. Checked power in to motor, good at 123v. Unit needs wash motor. Replaced wash motor using truck stock. Ran diagno
Near Parma, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Customer complaint of a loud noise and recorded it, sounded maybe like something hitting the evap fan blade, customer said they unplugged unit for no more than 5 minutes and the noise went away when plugging back in, has not came back, fans are running,
Near Amherst, OH 44001
David R
Job Details:
10/18/2019
REFRIGERATOR MAYTAG WRF989SDAW02 "Replaced part, tested water and ice came out, op test ok"
Near North Olmsted, OH 44070
Corina B
Job Details:
10/18/2019
REFRIGERATOR MAYTAG MFX2570AEM3 "CC that the unit is not making ice. Cycled ice maker, failed. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10882923 (ICE MAKER ASSY 10359) from stock"
Near Ashtabula, OH 44004
Arthur V
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM Need to order one freezer led and main fresh food led ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Fairview Park, OH 44126
Corina B
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG550S0HZ1 Replaced the door hinges and receivers. Heated oven to 350*. Optest ok.
Near Independence, OH 44131
Corey L.
Job Details:
10/18/2019
REFRIGERATOR JENN-AIR JFI2089WES4 "Customer complaint fridge lost cooling after a power outage in the area the breaker was cycled to get the unit back on and since has shut down and restarted every two days with the display doing weird things, temps were 39 ff -2 frz unit is empty, unit n
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Customer complaint of cooling loss, confirmed temp was 70 in ff and 20*- 3* in frz, found evap fan failed, unit needs evap motor; ordrng 1 WPW10464673 (motor-evap)"
Near Solon, OH 44139
Brian M
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "I installed UI and control and new door switch Plugged unit back in unit is not running and does not have lightsOhmed out wires from UI to control all have continuity also ran continuity on door switches all are working ran test 16 and 17 both show doors
Near Olmsted Township, OH 44138
David R
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW3 "Replaced parts, tested. Ran test 51/52. Op test ok"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW5000DW1 Cc unit not washing correctly Found cold water trickling in Removed hose found screw filled with debris Cleaned filter and re ran auto test OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details:
10/18/2019
WASHER WHIRLPOOL MVWB835DC4 Cc of error Could not enter diagnostics Installed control and UI Ran auto test and calibration OP TEST OK
Near Westlake, OH 44145
Gabriel P
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW5000DW0 "Found error f0e2 over suds and f3e1 pressure system fault and f0e5 off balance load delete codes ran calibration and auto test pass then ran drain and spin pass ran 4 large towels pass no issues found,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details:
10/18/2019
DRYER MAYTAG MEDX655DW1 Cc of noise Found quarter in drum Ran test cycle no noise
Near Rocky River, OH 44116
Corina B
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 CC that the unit is not cooling. 65* in the ff. Removed the evap cover found a ball of ice in the upper top of the evap. Will need a new evap and drier. Will need two techs. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 2 WPW10143759
Near Broadview Heights, OH 44147
Corey L.
Job Details:
10/18/2019
WASHER MAYTAG LAT9704AAE "Customer received wrong part but correctly packaged, reordering part, taking new part ; ordrng 1 WP22001448 (hose- pump)"
Near Seven Hills, OH 44131
Dan H
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint of f2e1 error, confirmed f2e1(shorted key)error code, unit needs new control, customer does not want repair at this time; ordrng 1 W11317846 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Found and air leak on top door gasket steam gasket and use vaseline on corner,opt test ok"
Near Cleveland, OH 44111
Corina B
Job Details:
10/18/2019
DISHWASHER MAYTAG MDB4949SDH3 CC that the unit is dead. Checked power at the control 0 volts. Checked terminal found the l1 wire melted. Not enough wire to reconnect. Advised cust will need a electrician. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW3 "Ran diagnostic no error code,ran calibration and auto test pass no issue is working how is manufacture"
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW1 "Cc lid not locking, damaged from movers. Lid lock and control are good. Found since lid is damaged and also missing pieces that the lid slide side to side and won’t allow lid lock to actually engage correctly. Bezel broke from over tightening. Ordering l
Near Lakewood, OH 44107
Corina B
Job Details:
10/18/2019
REFRIGERATOR HOT POINT HTJ17CBB2RSA Replaced evaporator motor. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma, OH 44134
David R
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Cc water leaking. Found bad valve. Ordering valve*** try for last call of day. Customer won’t be home till after 3; ordrng 1 WPW10238100 (valve-inlt 79.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
David R
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Fz temp is -2, FF is 36. Checked around unit and everything checks fine. Op test ok"
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFF302EBS01 "Cc of unit being damaged when delivered, customer stated they watched the deliver people take off truck, spun the unit around in a circle, damaged wheels, all chipped up. Condenser coils are dragging on he ground, cannot reach underneath to push back up,
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
DISHWASHER KITCHENAID KDTM354DSS4 Cc pump motor not working and dispenser. Dispenser won’t stay shut and pump motor is just humming. Ordering dispenser and pump motor.; ordrng 1 W10620296 (detergent dispenser) and 1 W10673255 (pump&motor)
Near Painesville, OH 44077
Dan H
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG540H0ES "Customer complaint that burners are not lighting, bake and broil burners don’t light right away, all cooktop burners lit right up, repeated several times with same results, bake burner lit right up, broiler lit right up , unable to duplicate the problem,
Near North Madison, OH 44057
Dan H
Job Details:
10/18/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Installed new control, op test good"
Near Moreland Hills, OH 44022
Joe O
Job Details:
10/18/2019
RANGE WHIRLPOOL KODC304EBL00 Found part sent was incorrect part. Marvin only shows lower thermostat. Spoke to BJ he stated the one we have on truck stock will work. He also stated to mark it as the same price. As the original part ordered. Installed thermostat. Ran test bake. Op test
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
RANGE KITCHENAID KEBS109BSS00 "Took panel out check fuse behind it it had continuity and try by passing it panel would not turn on check voltage at terminal is getting from l1 to neutral 125 but for l2 to neutral 000 voltage it lost have voltage told customer it will an electrician,pu
Near South Russell, OH 44022
Jason N
Job Details:
10/18/2019
RANGE KITCHENAID KSDG950ESS1 "Cc unit making noise after shutting offCustomer states fan making humming noise for extended period of time. Unit already on at 350, cooling fan running and rattling. Shut unit off, let cool down, blower fan shutting off set 140 degrees, unit is operatin
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/18/2019
DRYER SAMSUNG DV431AEPXAA01 "Installed thermistor, op test no good, also found thermostat open, unit needs thermostat ; ordrng 1 DC47-00016A (thermostat 12.11)"
Near Avon, OH 44011
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL EL88TRRWQ03 "Found refrigerant leaking from cap tube on evap also it was 70 degrees on fridge and evap dry no frost pattern will need compressor,evaporato and dryer customer will not fix"
Near Strongsville, OH 44149
David R
Job Details:
10/18/2019
N/A N/A KUDR24SEWH3 "Cc unit is not powering on. Turned off and on breaker, correct Voltage coming into unit. Checked all wires, everything plugged in. Display not lighting up or taking commands. Parts NLA, OFFICE to research. UI3380945 control ; saved tckt"
Near Dorset, OH 44032
Arthur V
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found only freezer light working. Unplugged and restarted no good. Needs main control ; ordrng 1 W11043763 (cntrl-elec)
Near Highland Heights, OH 44143
Jason N
Job Details:
10/17/2019
RANGE KITCHENAID KODE500ESS01 "Cc unit not heating properlyCustomer stated she tried heating up nachos in upper oven and they came out cooked on one side. Ran test bake on upper and lower to 300 degrees, let cycle 10 min past preheat. Temps in upper reading 308 degrees, temps in lower
Near Painesville, OH 44077
Joe O
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV01 "Cc: freezing food in ff sectionCustomer had ff and freezer set at 2 degrees. Found temps in ff section at 40 degrees, and 6 degrees in freezer. Calibrated ff section down 2 degrees. Tested damper. and thermistors. Found damper is functioning. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details:
10/17/2019
WASHER WHIRLPOOL WTW5000DW2 CC that the unit does not work. Ran diag F1E2 – MOTOR CONTROL FAULT. Checked the shifter. Ran a spin and a agitate. Found dimes in between the washplate and basket. Removed the dimes. Ran a calibration. Started a normal cycle. Found the presoak was turned
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
10/17/2019
REFRIGERATOR GE PGCS1RKZH2SS "Customer complaint that unit is not making ice, found ice in bin, ice maker cycled and filled, fans are blowing, temperatures are good, good frost pattern on evaporator, unable to duplicate the problem , advised customer to monitor"
Near Chardon, OH 44024
Joe O
Job Details:
10/17/2019
DISHWASHER WHIRLPOOL WDT910SAYH3 Cc: not drainingFound debris stuck in drain hose. Removed water and debris. Op test ok
Near Moreland Hills, OH 44022
Joe O
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 Cc: won’t start cycleFound drain pump sound like it is trying to turn on but will not. Found standing water inside unit. Removed water. Found glass in drain pump. Removed glass. Ran test cycle. Op test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDFE104DWH5 Installed element. Ran test cycle. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Cc: not coolingCustomer states they had another appliance company out, and they said the unit had a sealed system leak. Found temps in ff section at 40 and freezer at 5 degrees. Spoke to BJ he stated that with everything functioning at this time we can r
Near Mantua Township, OH 44255
Brian M
Job Details:
10/17/2019
FREEZER CROSLEY CFUFH17QWA Cc unit not cooling Found unit frosted over near bottom drawer and rack Removed product removed evap cover found drain pan covered in 2 inch thick of ice forced unit into defrost to check heater OP TEST OK Cleared ice and drain tube placed a metal rod sup
Near Streetsboro, OH 44241
Brian M
Job Details:
10/17/2019
LAUNDRY CENTER WHIRLPOOL WED7000DW1 Cc of wire burnt Found terminal block damaged due to cord shorting out Replaced terminal block using truck stock Customer needs to purchase a new appliance cord 3 prong She knows how to install the cord ; used 1 279320 (BLOCK-TERM) from stock
Near University Heights, OH 44118
Jason N
Job Details:
10/17/2019
DISHWASHER MAYTAG MDB7601AWW Cc unit light blinking and cannot stop cycle.Found unit in auto clean cycle. Canceled cycle. Ran wash test then cancel drain. Unit working as designed. Customer is older gentleman that isn’t sure how to work his unit. Walked him through steps on how to st
Near Ravenna, OH 44266
Brian M
Job Details:
10/17/2019
WASHER MAYTAG MVWC400XW2 Cc of unit not washing Ran diagnostics found tub spinning with agitation Removed washplate tightened spanner nut Ran auto test and calibration OP TEST OK
Near Cleveland, OH 44121
Jason N
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB "Cc unit not making iceCustomer showed popCustomer stated it hasn’t made ice yet since delivery on Saturday. They had a plumber out to fix a leak a few days ago. Jumped t to h on ice maker, ice maker indexed and water flowed into ice mold. Ice maker op te
Near Rootstown Township, OH 44266
Brian M
Job Details:
10/17/2019
DRYER MAYTAG MEDB765FW0 Cc of unit not running and getting error for l2 Ran diagnostics found error for l2 Followed steps in service manual seems to be the switch on the motor but would like a control board as well just in case Not being repaired at this time unit is being swapp
Near Amherst, OH 44001
Gabriel P
Job Details:
10/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Fedex never deliver parts also customer show me a video on hes camera fedex passing pass his house but did not stop at his house he kept going we going to have to re order parts and schedule for friday ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (bu
Near Ravenna, OH 44266
Brian M
Job Details:
10/17/2019
DRYER WHIRLPOOL WED7000DW2 Cc of unit not starting Found door switch broken Replaced using back stock Ran test cycle OP TEST OK ; used 1 WPW10569603 (DOOR SWITCH ) from stock
Near Perry, OH 44081
Jeff M
Job Details:
10/17/2019
WASHER FRIGIDAIRE FWSB5700DS0 "The unit isn’t agitating or spinning the belt is broken. ; ordrng 1 134511600 (v-belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby Hills, OH 44094
Joe O
Job Details:
10/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: no light, no water, door alarm continuously going off, and water flowing from dispenserFound all door switches functioning. Found deli board is intermittently allowing selections. Found when deli board is disconnected door switches function. Found po
Near Cleveland Heights, OH 44121
Jason N
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Cc unit starting to not cool againFound ice ball on evap cap tube. Checked all connections on back on unit and on evap. with uv light. Did not find any dye showing. Hookup gauges, low side in a 12 in vac. High side reading 80 psi. Called wp techline, Joe
Near Mantua Township, OH 44255
Brian M
Job Details:
10/17/2019
WASHER GE GTWS8350H1WS Cc to start button does not work And rust getting into detergent Found start button spring clip broken and top rusting around the detergent cup and bleach cup Needs front control housing and lid Customer will not be back until end of month ; ordrng 1 WH42
Near Lakewood, OH 44107
Corina B
Job Details:
10/17/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A CC that there is ice buildup in the freezer. Found the drain tube clogged with ice. Steamed out drain tube. Optest ok
Near South Euclid, OH 44121
Jason N
Job Details:
10/17/2019
RANGE FRIGIDAIRE FGGF3054MFB "Cc unit reading 11 on display and can’t choose bakeCustomer stated it started working a few days ago, but she says her burners acting up. Ran bake test several times and with timers, all functions normal. Could not duplicate issue with oven, Confirmed RF
Near Berea, OH 44017
David R
Job Details:
10/17/2019
LAUNDRY CENTER WHIRLPOOL WTW6600SW2 "Cc of SD error code. Found F51 error code. Basket is binded up. Took off basket. Found at least 10-12 articles of clothes underneath around bearings. Removed. Ran test mode, good. Op test ok ."
Near Elyria, OH 44035
Gabriel P
Job Details:
10/17/2019
BUILT IN OVEN WHIRLPOOL WOS51EC7AS01 "Found fuse open replace from truck stock,also let customer no that if fuse blow again he will need new blower,advise him to purchase both but hes going to try fuse first,opt test ok ; used 1 WPW10545255 (FUSE-THRML 22.86) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
10/17/2019
OTR MICROWAVE KITCHENAID KMHS120ESS8 Replaced parts. Tested. Heated. Op test ok
Near Eastlake, OH 44095
Jeff M
Job Details:
10/17/2019
WASHER WHIRLPOOL WTW5000DW0 Customer was washing rugs. I ran a test cycle unit tested good explained the proper loading procedure to the customer unit tested good
Near Mantua, OH 44255
Brian M
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Installed evap fan and harness Checked evap for good frost pattern OP TEST OK
Near South Euclid, OH 44121
Jason N
Job Details:
10/17/2019
DISHWASHER WHIRLPOOL GU3600XTVB3 "Cc unit not cleaning well and sometimes water remainsRan wash cycle and then cancel drain. Wash pump pressure very low, will need wash pump. Drain out is very slow, drain pump working hard, found drain hose almost fully blocked with food sludge. Ordering
Near Mentor, OH 44060
Joe O
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Cc: frosting in freezer, deli drawers difficult to open and closefrost cleared itself in freezer prior to arrival. Checked door gaskets. All gaskets sealing. Advised customer something could have gotten stuck in gasket allowing air to flow in. Deli drawe
Near Euclid, OH 44117
Jeff M
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL ABB2224WEB3 The switch has failed there’s no spring in the switch anymore needs replaced; ordrng 1 W11396033 (SWITCH)
Near Mentor, OH 44060
Joe O
Job Details:
10/17/2019
DISHWASHER MAYTAG MDB7749SAM1 Installed rollers and sump assembly. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details:
10/17/2019
WASHER KENMORE 110.258424 "CC that the unit will not spin. Found the agitate dogs are worn. Removed panel found oil leaking from the gear case. Will need a gear case, brake, clutch and dogs."
Near Bratenahl, OH 44108
Jeff M
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL KSSS42MDX05 "The drain pan is cracked. Est only..; ordrng 1 WP2001264 (pan-drip), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDTM354DSS0 Replace parts ran diagnostic opt test ok
Near Reminderville, OH 44202
Dan H
Job Details:
10/17/2019
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not draining, ran diagnostics found f8e1(valve failure) and f0e1(phantom code), started quick wash cycle, unit filled and agitated, drained and spun, unable to duplicate the problem , unit is operating as designed, advi
Near North Ridgeville, OH 44035
Gabriel P
Job Details:
10/17/2019
WASHER GE GTW485ASJWS "Washer has lots of wax buildup around basket,customer never ran clean washer with affresh pill he did not know about it advise him to run that once a month or try clear vinegar,opt test ok"
Near North Olmsted, OH 44070
David R
Job Details:
10/17/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Replaced parts. Let heat up at 350, found loose wire to ignitor, corrected. Op test ok."
Near Aurora, OH 44202
Dan H
Job Details:
10/17/2019
RANGE WHIRLPOOL MER5755QAB "Removed door, disassembled, customer cleaned, reassembled, Op test good"
Near Westlake, OH 44145
Gabriel P
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replace all control and took core back with me opt test ok
Near Aurora, OH 44202
Dan H
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of loud popping and whirling noises, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
Near North Olmsted, OH 44070
David R
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced part, Tested, op test ok"
Near Amherst, OH 44001
David R
Job Details:
10/17/2019
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Cc of front left element not working correctly. Wrong par sent out. Tested and switch will work if you hold it in place but when you let go will sop working. Ordering switch.*** make last call of day. Won’t be home till 4. CWOW; ordrng 1 W10437097 (switch
Near Parma, OH 44134
Dan H
Job Details:
10/17/2019
OTR MICROWAVE MAYTAG MMV6190FZ1 "Installed new transformer and magnetron , op test good"
Near Beachwood, OH 44122
Dan H
Job Details:
10/17/2019
WALL OVEN JENN-AIR JJW9630DDS "Customer complaint that upper oven door fell off, found hinges sprung, unit needs new door hinges and one receiver, lower oven is also not working, bake and broil buttons just beep when pressed, unit also needs new control, customer does not want repa
Near Avon Lake, OH 44012
Corina B
Job Details:
10/17/2019
ELEC SLIDE-IN WHIRLPOOL GY397LXUB03 Replaced the main control. Heater oven to 350*. Optest ok.
Near Rocky River, OH 44116
Corina B
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that there was a smoke smell when water was installed. Pulled unit out. Checked the water connection to the unit working as designed. No burnt wires. Filled several cups of water, no electrical smell. Optest ok."
Near Olmsted Falls, OH 44138
Corina B
Job Details:
10/17/2019
DRYER WHIRLPOOL WED4815EW1 "CC that the unit does not heat. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the voltage at thermal block, good. Found the thermal cutoff is open. Replaced the thermal cutoff from t/s. Optest ok. ; u
Near North Ridgeville, OH 44039
David R
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDFE104DSS2 Cc of dispenser. Gasket was hanging off. Corrected gasket. Tested. Op test ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Shaker Heights, OH 44120
Jeff M
Job Details:
10/17/2019
WASHER MAYTAG MVWB725BW0 "The unit lid lock failed needs replaced ; ordrng 1 WPW10619844 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Garrettsville, OH 44231
Brian M
Job Details:
10/17/2019
WASHER WHIRLPOOL WFW8740DW0 "Cc unit still getting f9e1 code Ran diagnostics found error for long drain Ran auto test unit completed with no issues ran auto test Followed tech sheet, found everything to be normal and correct Advised customer on the possibility of a main control acti
Near Concord Township, OH 44077
Jason N
Job Details:
10/17/2019
DRYER KENMORE 110.975117 "Cc unit turns on but does not startConfirmed unit will not startRan diagnostics, found code f01 for main control fault.Unplugged unit for 5 min, plugged back in, fault still present, unit needs main control. Customer not repairing at this time, estimate
Near Concord Township, OH 44077
Jeff M
Job Details:
10/17/2019
WASHER MAYTAG MVWB835DW1 The unit has a F682 code use interface cannot hear ACU. Customer attempted to fix on his own he got a Ui. When you hooked it up it said Miss matched controls. I looked up the correct part. It appears they pack to the wrong part in the correct box. Custome
Near Lorain, OH 44052
Gabriel P
Job Details:
10/17/2019
WASHER MAYTAG MVWB835DW1 Found error code f6e2 and f6e3 both control lost communication will need control boards gave and estimate customer will call whirlpool to see if they would cover parts
Near Strongsville, OH 44149
David R
Job Details:
10/17/2019
DISHWASHER/B-IN KITCHENAID KUDC10FXSS5 "Cc of beeping noise when pressing start, like it doesn’t sense door is closed. Unplugged, plugged back in. Tested. No error codes. Ran service mode. All components working good, fill valve, motor, drain, dispenser all test ok. Seal is good and not pickin
Near Bay Village, OH 44140
Corina B
Job Details:
10/17/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit does not start. Checked the control 0 volts going to the pump and motor. Will need a new control. ; ordrng 1 W11305296 (cntrl-elec)
Near Garfield Heights, OH 44125
Dan H
Job Details:
10/17/2019
DRYER WHIRLPOOL WGD49STBW2 "Customer complaint of gas smell, found customers supply line leaking, customer needs to replace supply line, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and t
Near Garfield Heights, OH 44125
Dan H
Job Details:
10/17/2019
WASHER WHIRLPOOL WTW8600YW0 "Installed new stator, op test good"
Near Cleveland, OH 44118
Dan H
Job Details:
10/17/2019
RANGE GE JB968S0H3SS "Installed new hinges, op test good"
Near Grafton, OH 44044
David R
Job Details:
10/17/2019
WASHER WHIRLPOOL WTW4855HW1 "Cc leaking from front corners by legs, only on bulky cycle. No error codes, ran test cycle, ok. Ran bulky sheets cycle and observed. Went all the way to final spin no leaks. Looked at tub ring, no cracks, looked underneath unit, no water marks. Op test o
Near Amherst, OH 44001
Gabriel P
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL ET8GHMXLT0 "Found fridge drain pan clogged steam out and clear ice,opt test ok"
Near Jefferson, OH 44047
Brian M
Job Details:
10/17/2019
WASHER CROSLEY CFW4500KW0 Cc unit not spinning Found stored error of f23 according to tech sheet says relay to drain is open and to replace the acu. Found voltage going to drain put drain motor not running Also found no voltage going to motor control board. Needs acu and drain pum
Near North Madison, OH 44057
Jason N
Job Details:
10/17/2019
RANGE KENMORE 790.712087 "Cc unit oven broil bake no workingCustomer stated she can’t even select bake on the controlsConfirmed bake button not working, was able to get it to work a few times when pushed in specific spot, but unit will need clock/control board. Tested bake, ignit
Near Strongsville, OH 44149
David R
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL KFIS25XVMS9 "Cc no cool and dispenser board not working, screen is only blue and blank. Everything is hooked up, compressor not running. Research to be done for part, door UI.13053103SP dispenser control not available W10310691W10180050Will also need main board.; sav
