We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 12/05/2017
Customer complaint that unit is not filling with water, started normal wash cycle, unit did not fill, ran diagnostics found f7e5(shifter failure) error code, unit needs new gearcase, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; schdld next appmnt for 12/13 WED
We serviced a
KUWA244PSS0 WHIRLPOOL
Model WINE COOLER
Near Concord Township, OH 44077
Corina B
Job Details: 12/05/2017
Replaced the thermostat. Unit started. Advised cust to wait 24 hrs before using. Optest ok. ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44105
Chad P.
Job Details: 12/05/2017
Found heating element open. Replaced. Op test ok. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd
We serviced a
ADB1400AGW1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 12/05/2017
Found wire nut on hot wire backed off. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF01
Near Aurora, OH 44202
Robert A.
Job Details: 12/05/2017
Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd
We serviced a
WFG520S0AS2 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Jeff M
Job Details: 12/05/2017
I put the unit in test mode so I cycled the bakery igniter on four times cycled the broiler igniter three times unit tested good; Job Cmpltd,
We serviced a
ARB8057CW AMANA
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 12/05/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF01
Near Aurora, OH 44202
Robert A.
Job Details: 12/05/2017
Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 12/05/2017
CC that there is not enough water going into the unit. Advised cust to use bedding, deep clean and extra rinse. Ran a load and the unit is working as designed. 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
We serviced a
MGDE301YW0 MAYTAG
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 12/05/2017
Customer stated that the unit is not drying items on the delicate setting, removed toe panel and started a delicate cycle, observed flame lighting consistently, cycled appropriately for setting, room is more than adequate sized for supply air and unit tumbles fine, customer has a rigid 90 on back of dryer, connects to semi-rigid which runs about two feet then curves into the wall, unit is upstairs, stated it 90s out to the back wall of the house, he also said had ran it straight out with no 90s and it made no difference, explained that the only issue I could see was a possibility of buildup in exhaust venting, advised cleaning should be done twice a year with a brush, customer does not like my professional opinion. Refused to sign; Job Cmpltd
We serviced a
JJW2830WS02 JENNAIRE
Model WALL OVEN
Near Westlake, OH 44145
Paul H.
Job Details: 12/05/2017
Slide rack failed even with clips in place, looked up rack, not available, discontinued, called GS, per pointer if re-work fails call phone number 1-866-697-4414, R-251BD, called, spoke with Ashley, Jenn-Air will contact customer in a few days to replace unit.; Job Cmpltd,
We serviced a
KFDD500ESS02 KITCHENAID
Model RANGE
Near Cleveland, OH 44106
Dan H
Job Details: 12/05/2017
Customer complaint that burner flames are too low and center burner is not working, center burner is not lighting, found piece of packaging material on top of burner oriface, removed, burner lights, all other burners are normal Job Cmpltd
We serviced a
WSF26C3EXB WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 12/05/2017
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 12/05/2017
Customer called Whirlpool spoke with a customer representative I spoke with a customer representative customer is getting a new dishwasher. The heating element stayed on melted the sump seal causing it to leak on related to previous issue; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 12/05/2017
The customer was not using the machine properly I explain to her the proper way to use the machine ; Job Cmpltd
We serviced a
KBFS25EVWH0 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 12/05/2017
Found unit set to 42. Temps check around 32 throughout ff section. Damper is functioning correctly. Needs Thermistor replaced. Tech installed gaskets. ; ordrng 1 12002355 (thermistor kit)
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 12/05/2017
Found unit went out of balance and damaged tub ring and cabinet sides though has not stored out of balance fault. Also suspension is weak and there is play in the basket. Will require control, basket, tubring and suspension replaced. Cust will be calling whirlpool
We serviced a
MDE9700AYW MAYTAG
Model DRYER
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/05/2017
CC that the drum is not turning. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, .Tried turning the drum, would not rotate. Removed the front panel. Removed the belt can not move the motor. Removed the blower housing, clear. Found the motor is seized. Will need a new motor. Called GS to order part. Cust does not want to repair
We serviced a
KEBS208SSS00 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44120
Dan H
Job Details: 12/05/2017
Customer complaint that upper oven us not heating, started bake for 350 degrees, oven did not heat found thermal cut off open, unit needs new thermal cut off; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 12/15 FR
We serviced a
PDWT180R30SS GE
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 12/05/2017
CC that the unit is leaking. Found the inlet water valve is leaking. Will need a new water valve. Called GS to order part. ; ordrng 1 WD15X10014 (water valve), schdld next appmnt for 12/13 WED
We serviced a
GSD2340V00SA GE
Model DISHWASHER
Near Euclid, OH 44117
Corina B
Job Details: 12/05/2017
CC that the water does not drain out. Found the drain hose is a black rubber hose. Removed drain hose from the disposal, used vacuum to clear the drain hose. Filled dw and then drained. Cust will need to call a plumber to install the correct drain hose. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Elyria, OH 44035
Macaulay G.
Job Details: 12/05/2017
Customer complaint was that it was not washing to their expectation. Put through diagnostics. Found error code for overload, which explains why it did not wash how they expected. Rand through test mode ok. F0E3 overload.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWW2
Near Bay Village, OH 44140
Brian B
Job Details: 12/05/2017
Dishwasher not draining. Found drain hose clogged. Unplugged drain hose. Also. Standoffs on control panel broken. Cust does not want to replace panel. Ran test cycle. Op test ok.;
We serviced a
106.56726602 kenmore
Model refrigerator
Near Painesville, OH 44077
Jeff M
Job Details: 12/05/2017
The water valve was leaking installed new part unit op tested good ; used 1 W10408179 (VALVE-INLET) from stock,
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Paul H.
Job Details: 12/05/2017
Plugged unit in and tested, heated fine, temps good and cycling correctly, op test ok; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB850WL0
Near Auburn Township, OH 44023
Robert A.
Job Details: 12/05/2017
Checked power, good, found element open, receiving 220vac element open, Replaced, ran unit, unit heating, op test ok; used 1 WP8544771 (ELEMENT103.49) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES0
Near Lakewood, OH 44107
Brian B
Job Details: 12/05/2017
Found LF burner not working. Inner part open. Outer ring cycles off too soon indicating failed control switch. Will replace burner and switch. Office to order parts.; ordrng 1 W10823729 (BURNER) and 1 WPW10434452 (SWITCH), schdld next appmnt for 12/12 TUE !,
We serviced a
GENERAL ELEC WASHER
Model WDRR2500K4WW
Near Cleveland, OH 44102
Brian B
Job Details: 12/05/2017
Found agitator had come off of drive bell. Removed drive bell and inspected. Nothing damaged on drive bell. Bottom of agitator checks ok. Reassembled agitator. Seems tight on coupling. Tested with clothes. Agitator stayed on. If agitator comes loose again, office to pre ID another agitator and coupling.; Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 12/05/2017
Shut off valve under sink is not opening up fully. Not supplying dishwasher with water.; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS-0
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 12/05/2017
Humidity sensor was not delivered* Installed new control board. Tests ok. Put one potato on microwave. Registered that ot was sensing for over 5 minutes and then started to determine time for several minutes. By this time, potato was no longer edible. Office to order humidity sensor.; ordrng 1 W10833858 (sensor), schdld next appmnt for 12/13 WED !,
We serviced a
MVWC6ESWW1 MAYTAG
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/05/2017
CC that the was a smell of an electrical fire. Removed the panel. Checked the wires to the timer, good. Checked the capacitor had deflection one way but not the other way. Will need a new motor and capacitor. Called GS to order parts. ; ordrng 1 WP661600 (motor-drve) and 1 WP8572717 (capacitor), schdld next appmnt for 12/12 TUE
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44128
Dan H
Job Details: 12/05/2017
Customer complaint of f2e2 error code, confirmed, unit showing f2e2(no response from user interface) error code, stuck key test shows control is good, unit needs new user interface(ss); ordrng 1 W10815487 (panel-cntl), schdld next appmnt for 12/13 WED
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW2
Near Chardon, OH 44024
Robert A.
Job Details: 12/05/2017
Found control clicking on and off, receiving constant 120vac, unable to get into diagnostics, needs control; ordrng 1 W11124821 (CONTROL), schdld next appmnt for 12/12 TUE !,
We serviced a
U90.7O363405 KENMORE
Model RANGE
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 12/05/2017
The ignitor was week installed new part unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MVWB855DC2 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 12/05/2017
, Replaced suspension, pump ordered is not the correct one, ordering right one; ordrng 1 W10915703 (RECIRC PUMP)
We serviced a
UMV1160CW3 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 12/05/2017
Found inner cavity and rear cavity damaged. Unit is non repairable. Techline: Bruce. Unit is not repairable. Their sales rep will have to deal with wpl or partner team. Sr# 7720719814;
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 12/05/2017
, Installed parts listed op test ok. Advised to run unit for 24 hrs before selling to unsure proper cooling. ; Job Cmpltd,
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 12/05/2017
Installed glass. Op test ok. ; Job Cmpltd,
We serviced a
E32AR75JPS0 ELECTROLUX
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 12/05/2017
Customer complaint of frost build up in freezer section, confirmed, found bottom right side of gasket not sealing, releveled unit, door is sealing now, op test good ; Job Cmpltd
We serviced a
WRS325FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 12/05/2017
, Installed water line. No place to test. Op check okay. ; Job Cmpltd
We serviced a
WED5000DW2 DRYER
Model WHIRLPOOL
Near Edgewood, OH 44004
Jeff M
Job Details: 12/05/2017
They don’t have 240hook up but I did test all the fuses and element. Unit op tested good ; Job Cmpltd,
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/05/2017
The upper interlock switch was engaged with the door open reset the interlock switch his unit tested good; Job Cmpltd
We serviced a
JB655EK1ES GE
Model RANGE
Near Perry Township, OH 44081
Jeff M
Job Details: 12/05/2017
Installed new part unit tested bad I found the block melted; ordrng 1 WB17T10011 (terminal block),
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/05/2017
Checked source, is incorrect, L1-N 40VAC, L2-N 240VAC, L1-L2 200VAC, explained that this would need to be corrected first by an electrician, if problem persist afterwards put another call in; Job Cmpltd
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 12/05/2017
Checked voltage at board, 70, not enough, checked in terminal box for unit, 70, not enough, issue is in house wiring, customer to have an electrician correct.; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 12/05/2017
Faint pop when door is opened passed a point, everything looks fine, discussed with GS, ordering hinge sleeve; ordrng 1 WP67003639 (closer)
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Cleveland, OH 44139
Robert A.
Job Details: 12/05/2017
Found blower wheel broken, nneds replaced; ordrng 1 WP697772 (BLOWER WHEEL49.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/12 TUE 8-11,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brook Park, OH 44142
Macaulay G.
Job Details: 12/05/2017
Washer was out of level. Cleaned rubber pads on bottom of leveling feet and leveled again. Ran through spin cyle ok.; Job Cmpltd,
We serviced a
ZISS360DMDS GE
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/05/2017
Replaced the solenoid. Optest ok.; Job Cmpltd
We serviced a
106.62154110 KENMORE
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 12/05/2017
Customer complaint of ice build up in freezer section and water leaking in fresh food section, found bread tie lodged in evaporator drain tube, removed op test good ; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Concord Township, OH 44060
Corina B
Job Details: 12/05/2017
CC that the unit fills and drains then does nothing. Ran a normal load and a rinse and spin with 6 bath towels. Optest ok. Calibrated unit. ; Job Cmpltd
We serviced a
FFTR1821QS0 FRIGIDAIRE
Model REFRIGERATOR
Near Perry, OH 44081
Corina B
Job Details: 12/05/2017
CC that the ff is not keeping cool and fz is good. Ff 50 fz 0. Removed the evap cover, nothing is blocking the air flow to the ff. Checked the evap fan, 120v. Fan is intermittent. Will need a new evap fan. Found the top shelf of the ff is close to the top. Advised cust to be able to fit a gallon of milk for proper air flow. Called GS to order part. Cust can install part. ordrng 1 242077702 (FAN MOTOR)
We serviced a
CFCP1NIZC SS GE
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/05/2017
Customer complaint that left fresh food section door gasket is torn and water is not dispensing, confirmed, water valve is recieving 120vac, unit needs mew water valve and fresh food section door gasket; ordrng 1 WR14X10237 (gasket french with f) and 1 WR57X10032 (valve,water), schdld next appmnt for 12/12 TUE
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Strongsville, OH 44149
Macaulay G.
Job Details: 12/05/2017
Microwave pulling 7.5 amps when tested. All low voltage side working properly. Office to order magnetron and diode.; ordrng 1 W10886077 (diode) and 1 WPW10693025 (magnetron), schdld next appmnt for 12/12 TUE !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 12/04/2017
, Replaced door seal and ran dishwasher. No leaks found. Checks ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Avon, OH 44011
Macaulay G.
Job Details: 12/04/2017
, Replaced handle, hinge pin, and 2 handle plugs.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PWE23KSDHSS
Near Avon, OH 44011
Macaulay G.
Job Details: 12/04/2017
Cleaned out drain pan and cleaned condenser line in drain pan. Josh from GE instructed to make sure there is proper ventilation in back of unit. He had stated that they have never heard of this issue before.; Job Cmpltd, saved tckt
We serviced a
MDBH949AWW1 MAYTAG
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 12/04/2017
Installed new user interface, no power to unit, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 12/04/2017
Removed shipping bolts. Ran through spin cycle. Spins ok now.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 12/04/2017
Installed new console and control board. Tested unit. Everything tests ok. Returning core.; Job Cmpltd,
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2017
Installed new part unit op tested good. Customer tossed 2 of the boxes ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Avon Lake, OH 44012
Brian B
Job Details: 12/04/2017
Replaced front panel. Optest ok.; Job Cmpltd,
We serviced a
MVWB765FW0 maytag
Model washer
Near Cleveland, OH 44112
Chad P.
Job Details: 12/04/2017
Installed agitator, op test ok. ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Cleveland, OH 44106
Brian B
Job Details: 12/04/2017
CC that sometimes upper cancel key does not work and she has to shut power off to unit. Ran diag, f2e1, stuck key.. will need new UI panel. Office to order part.. ; ordrng 1 W10911397 (CONSOLE), schdld next appmnt for 12/12 TUE !,
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSS00
Near Avon Lake, OH 44012
Brian B
Job Details: 12/04/2017
CC that ovens do not preheat properly. Per ser bul w10585108a, oven does not reach preheat temps, replace oven control. Per warr, part is covered for 5 yrs. customer will pay sc and labor. Office to order part. Paid dep.; ordrng 1 WPW10751155 (CONTROL), schdld next appmnt for 12/12 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Brian B
Job Details: 12/04/2017
Not making ice. Customer stated that after repair, container did fill up. Then, he emptied container and Icemaker did not make any more ice. Found fill tube frozen, entered diag and turned on fill tube heater. 14v dc on heater. Fill tube thawed. Called TL, Dave. He said heater is working customer placed back in normal operation. If fill tube freezes up again, office to pre ID new door.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 12/04/2017
Ran diognastics 6-3 acu cannot hear ui, 3-2 temp sensor fault, connectins good, temp sensor open, needs ui, acu and valve; ordrng 1 W10861510 (UI) and 1 W11024149 (ACU) and 1 W11165546 (VALVE), schdld next appmnt for 12/12 TUE ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF04
Near Orange, OH 44122
Robert A.
Job Details: 12/04/2017
Found evap tray iced over, drain clear, cleared evap pan, cleared, op test ok; Job Cmpltd,
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/04/2017
Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve), schdld next appmnt for 12/12 TUE
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 12/04/2017
Installed center glide, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Bainbridge, OH 44023
Robert A.
Job Details: 12/04/2017
Ran diagnostics, long/no fill, cleaned valve screens, good, ran recal good, ran drain and spin, op test ok; Job Cmpltd,
We serviced a
WRF540CWBM00 WHIRLPOOL
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/04/2017
Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve 8513), Cllctd $90.00 Check # 1022, schdld next appmnt for 12/12 TUE
We serviced a
LTE5243DQB WHIRLPOOL
Model WASHER/DRYER COMBO
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/04/2017
CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Advised cust there could be a $100.00 charge for 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE
We serviced a
FEX831FS4 FRIGIDAIRE
Model STACK WASHER/DRYER
Near Cleveland, OH 44118
Dan H
Job Details: 12/04/2017
Installed new timer, op test good ; Job Cmpltd
We serviced a
JENN-AIR M/W CONVECTION
Model JMC2430WS01
Near Aurora, OH 44202
Robert A.
Job Details: 12/04/2017
Found interior light out, unit needs pulled it order to replace light bulb; ordrng 1 W10886919 (LIGHT 19.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $140.00 Check # 3294, schdld next appmnt for 12/14 THU 8-12 [**],
We serviced a
MEDC215EW1 whirlpool
Model dryer
Near Cleveland, OH 44135
Chad P.
Job Details: 12/04/2017
Found house fuse open. Replaced with customers. Op test ok. ; Job Cmpltd
We serviced a
MFD2561HEB whirlpool
Model refrigerator
Near Middleburg Heights, OH 44130
Alice M.
Job Details: 12/04/2017
Installed gasket and I.m. Op test ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE STACK W/D
Model FEX831FS4
Near Aurora, OH 44202
Robert A.
Job Details: 12/04/2017
Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
We serviced a
106.56244400 kitchenaid
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2017
, The units optics are flashing 2x faulty optics code. Water valve in the rear for the water dispenser is receiving 120 V AC but the valve is not opening; ordrng 1 W10757851 (cntrl-elec) and 1 W10822681 (WATER VALVE)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS3
Near Streetsboro, OH 44241
Gail V.
Job Details: 12/04/2017
, Installed door switches, tested unit, op test ok; Job Cmpltd,
We serviced a
KDTM354DSS4 kitchenaid
Model dishwasher
Near Wellington, OH 44090
Paul H.
Job Details: 12/04/2017
Removed glass from sump, ensured it was all removed, started a cycle, canceled and drained, drained fine, op test ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Bainbridge Township, OH 44023
Tim G.
Job Details: 12/04/2017
Complaint that the unit makes noise and that a different service company was out and stated it was the compressor. Checked unit over and customer had a recording of the sound. Tech verified the sound and found the unit needing the compressor. This is the wise motion compressor that contains a plastic internal discharge line and the unit will be best assembled with lokring. Placing note for office to assign to RA. ; ordrng 1 W11025999 (COMPRESSOR KIT), schdld next appmnt for 12/14 THU ! [***],
We serviced a
WFW87HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 12/04/2017
CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd
We serviced a
LTE5243DQB WHIRLPOOL
Model WASHER/DRYER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/04/2017
CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE
We serviced a
MAYTAG RANGE
Model MET8720DH01
Near Brooklyn, OH 44144
Tim G.
Job Details: 12/04/2017
Complain that the customer used foil to line the liner to prevent over spill mess. Advised the customer that in the owners manual on page 11 it states that by using foil to line the liner it can and may cause permanent damage to unit" line is now not covered under the warranty. The customer states that she never had time to read the manual. Took pick of unit and advised the customer that the unit is still useable but the life span o the liner may be lessened. ; Job Cmpltd,
We serviced a
WFW87HEDW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 12/04/2017
CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd
We serviced a
KUDC10FXSS5 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/04/2017
Replaced the control, the UI and the lower wheels on the rack. Brought the core back for return. Ran a normal cycle. Optest ok. ; Job Cmpltd
We serviced a
MFI2665XEB7 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44119
Corina B
Job Details: 12/04/2017
CC that the ice is not coming out in cubes. Checked the cube and crushed. Coming out as designed. Advised cust if there any crushed ice left in the auger that the crush will still come out before the cube. Optest ok. ; Job Cmpltd
We serviced a
WDT970SAHV0 WHIRLPOOL
Model DISHWASHER
Near Wickliffe, OH 44092
Corina B
Job Details: 12/04/2017
CC that the spray arms are not moving. Placed 4 cups in the upper rack facing up, on a normal wash. Cups filled with water. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 12/04/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 15 degrees, evaporator fans are running, compressor and condenser fan are running, found fresh food section evaporator frozen solid, defrosted, found thermistor installed in wrong position, corrected, op test good ; Job Cmpltd
We serviced a
JDB8200AWS0 jennaire
Model dishwasher
Near Timberlake, OH 44095
Jeff M
Job Details: 12/04/2017
The unit has a 4-1 control fault. Needs new controls ; ordrng 1 W10473198 (cntrl-elec) and 1 WPW10418326 (UI),
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW3
Near North Royalton, OH 44133
Tim G.
Job Details: 12/04/2017
Complaint that the unit is not drying the dishes. Checked and found the element open (see pic). Unit needs element. ; ordrng 1 W10518394 (heater), schdld next appmnt for 12/13 WED !,
We serviced a
GE WASHER/DRYER
Model GUD27ESSJ0WW
Near Seven Hills, OH 44131
Tim G.
Job Details: 12/04/2017
Complaint that the unit is causing the clothing to have an odor to them when done. Customer told Tech that she is using 2 full cap fulls of detergent. Advised the customer that by using to much detergent that it starts to build up and could cause mold to start to grow. Tech advised customer to use no more than two tbls of detergent and to run the longest cycle with afresh to clean the unit out. Unit found to be working at normal op. ; Job Cmpltd,
We serviced a
WDT750SAHZ0 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 12/04/2017
The ui is not responding on normal and start the rest of the buttons do work it’s new UI; ordrng 1 W11192367 (UI)
We serviced a
WGD5000DW3 whirlpool
Model dryer
Near Elyria, OH 44035
Paul H.
Job Details: 12/04/2017
Set unit to timed dry high heat and observed four cycles, heat on approximately a minute, heat off about 1 minute 10 seconds, inlet temp around 140, exhaust temp around 115, spot on for a gas dryer, advised that venting to outside should be thoroughly cleaned with a brush twice annually. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parma, OH 44134
Tim G.
Job Details: 12/04/2017
Complaint that the unit is not completing the clycle. Checked unit for errors and found a stored F7E7 motor unable to reach target rpm and F8E1 long/no fill. Checked units fill and found the hot water turned off causing the issue. Tested a empty spin and found good speed. Tech noticed the customer was using a lint catch on the drain hose. Advised the customer that if the unit doesn’t drain fast enough the unit will not spin to a full speed. Tested drain and spin and found a good spin. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 12/04/2017
When plugged in unit, unit resumed flood mode, allowed for ten minute timeout, ran diagnostics, f5e1 lid switch was only saved fault, cleared and ran an auto test, tested fine, op test ok, explained flood mode to customer; Job Cmpltd
We serviced a
JENN-AIR RANGE
Model JES9800CA01
Near Seven Hills, OH 44131
Tim G.
Job Details: 12/04/2017
Complaint that the lf switch on indicator light isn’t working. Checked and found L1 and P1 not closing causing the issue. The other complaint is that the rf dual burner outer ring is not working. Checked and found the outer ring open. Unit needs element and infinite switch. ; ordrng 1 WP74008940 (switch- in. LF) and 1 WP74010824 (switch- el. RF) and 1 WPW10275049 (elmnt-surf), schdld next appmnt for 12/11
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 12/04/2017
Start switch was snapped into retainer, corrected and tested, op test ok; Job Cmpltd,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 12/04/2017
Ran diagnostics, no stored errors, ran test 51, noticed water level is way too low, ordering a control board; ordrng 1 W11112658 (CONTROL ),