We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details:
11/19/2021
Cc unit not spinning Found belt split Needs belt ; ordrng 1 W11239857 (belt)
We serviced a
KENMORE DRYER
Model 110.61202011
Near Cleveland, OH 44124
Manny
Job Details:
11/19/2021
"Didnt need to use the motor but need to order a timer, old motor was good just need it to be cleaned.; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW03
Near Cleveland, OH 44111
Marie V
Job Details:
11/19/2021
Cc that the unit is making a noise. Confirmed. Noise comes from behind unit. Removed panel and found copper line vibrating and hitting the condenser fan cover. Adjusted line and foam for noise. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details:
11/19/2021
Cc water dispenser dripping Found that I did not have hose connected all the way and was sucking in air Fixed hose OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Lakewood, OH 44107
Marie V
Job Details:
11/19/2021
"Cc that the unit is making a noise like some change or something in the basket. Cust showed me video. Ran diag F8E3 overflow conditions. Ran auto test, noise is coming from Drain pump. Removed drain pump catch and found some change and allen key , removed and tested unit , unit will need new drain pump and rotor, rotor started to crack will need to be replaced ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10544980 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44102
Angel
Job Details:
11/19/2021
Replaced tub and also had to order to separate parts the third level left hand rack because the wheel was broken and the second level left hand side adjuster. Everything else is assembled just need those 2 parts replaced. Ordering parts.; ordrng 1 W11545795 (Adjuster) and 1 W11094449 (Rack)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Aurora, OH 44202
Brian M
Job Details:
11/19/2021
Cc turntable motor not working Replaced motor Advised not to leave microwave lights on full time its causing motor to over heat when running
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details:
11/19/2021
"Cc when making ice there is water in the bin Found icemaker leaking Needs icemaker ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Randall, OH 44128
Corina H
Job Details:
11/19/2021
"CC that there is no water going into the dishwasher. Confirmed. Ran diag 4-3 wash motor not running 6-4inlet water float switch open. Found the lever missing from the float switch, the control is sending 0 volts to the pump and motor. Will need a lever, control and pump. Office to reschedule for the appointment ; ordrng 1 WPW10195037 (Lever) and 1 W11305303 (Control) and 1 W11085683 (Pump)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Parma, OH 44130
David R
Job Details:
11/19/2021
"Replaced harness wires. Tested, turntable motor running. All functions good. Unit heating. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lyndhurst, OH 44124
Manny
Job Details:
11/19/2021
"Cc unit wont agitate, ran diagnostics found error code F7E5 for shifter fault. Replaced shifter using T/S W10913953 opt test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2430WB01
Near Rocky River, OH 44116
Angel
Job Details:
11/19/2021
Cc that unit is getting a F8E0 error code cooling fan low speed when preheating. Tested unit and confirmed the error code was displayed replaced fan and tested unit to 350* preheated as should and no error codes. Opt test ok.
We serviced a
MAYTAG RANGE
Model MEP5770AAW
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/19/2021
Cc Control panel dies when she uses the front burners and oven Found found control UI board to be an issue Needs UI and burner indicator not working UI is not available 74009307 and indication light not available 74004181; ordrng 1 74009307 (Clock UI control) and 1 74004181 (Indicator light)
We serviced a
GE RANGE
Model MMV5000BAC
Near Bedford Heights, OH 44146
Corina H
Job Details:
11/19/2021
CC that the unit does not heat up. Confirmed. Model and serial numbers are rubbed off. Call BJ found part number on the bake element. Will need a new baker element. ; ordrng 1 WB44X5099 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Bedford Heights, OH 44146
Corina H
Job Details:
11/19/2021
Replaced the handle and the light bulb. Door does not need to be replaced. Opt test ok. brought a handle back for return
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near North Royalton, OH 44133
David R
Job Details:
11/19/2021
"Cc unit is taking long to preheat. Replaced WP4449751 upper thermostat fuse found open, also found a wire charred on end to upper bake, could of shorted out causing longer preheat. Called techline, checked voltages to broil, voltage through controls, all test good. Ran a preheat on top oven at 350*. Took about 12-15 mins to reach preheat. Normal time. Also depending on using both oven at same time and higher preheat temp can result in longer preheat times. Unit is good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, OH 44060
Corina H
Job Details:
11/18/2021
Replaced the bake element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Grafton, OH 44044
Marie V
Job Details:
11/18/2021
"Cc that the unit is making a screeching noise while running. Confirmed, noise comes from pulley. Replaced pulley from T/S, oiled rollers and cleaned lint inside. Put unit back together and tested. Op test ok; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Cleveland, OH 44108
Manny
Job Details:
11/18/2021
"Cc unit is buzzing really loud, heard the buzzing coming from the compressor the compressor is seized up unit will need a new compressor and filter.; ordrng 1 WPW10507886 (Compressor) and 2 WPW10143759 (Uv drier)s"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near South Euclid, OH 44121
Manny
Job Details:
11/18/2021
"Cc unit is whistling, found oven burner with 2 damaged holes close to igniter causing unit to make a hissing noise when oven is on, ordering burner cux sent pop to office.; ordrng 1 W11220387 (Oven burner)"
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Cleveland, OH 44124
Manny
Job Details:
11/18/2021
"Cc unit keep filling throughout the cycle, found dispenser actuator arm broken causing dispenser not to switch the water to the unit. Parts are discontinued, Informed customer that we will summit a report to warranty company and they will reach out to him to let him know whats next. Cant repair, parts are discontinued ; ordrng 1 W10157886 (Dispenser assy)"
We serviced a
JENN-AIR RANGE
Model JGD3430WW00
Near Chagrin Falls, OH 44023
Manny
Job Details:
11/18/2021
"Cc LF burner not igniting, unit is working as designed advise customer to be careful not to push the igniter down it can cause the burner not to light. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wellington, OH 44090
David R
Job Details:
11/18/2021
"Cc unit is running up all hot water from water tank. Checked diagnostics. No error codes. Ran a diagnostics, good. All components working. Ran individual components, hot and cold valves are correct. Noticed that customer does have wash temp on hot water. So using hot water and certain cycles and options can use a lot of water. Ran a normal cycle. Unit is going through cycles normally. Water stops entering unit when its suppose to. Letting unit run through entire cycle. Bypassed lid lock to look inside. Showed customer each step. Explained as well what was going on. Unit went through a normal cycle correctly. Good. Unit op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina H
Job Details:
11/18/2021
"CC that there is a dent on the corner of the dishwasher panel and ui. The back leg is missing. Found the plastic support for the leg bent. Will need a panel, support and ui. ; ordrng 1 W11416371 (Panel) and 1 W11416457 (Ui) and 1 W10909682 (Nameplate) and 1 W10920122 (Panel)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina H
Job Details:
11/18/2021
Replaced the ui. Ran a calibration. Opt test ok brought core back for return
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Madison, OH 44057
Joe O
Job Details:
11/18/2021
Installed control. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
"Cc: not completing a cycleFound error codes f9e1(not draining) f10e2(vent wax motor electrical problem). Found excessive suds in unit. Unit did not finish draining at end of diagnostics cycle. Found heater bushings deteriorating. Needs vent assembly, vent gasket, heater, and drain pump; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent assembly) and 1 W11545539 (Gasket) and 1 W11412291 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ1
Near Ravenna, OH 44266
Brian M
Job Details:
11/18/2021
Cc of leak but not happening all the time Ran unit could not duplicate a leak at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, OH 44094
Corina H
Job Details:
11/18/2021
"Found the fill tube frozen solid. Replaced the ice maker, valve and fill tube. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chardon, OH 44024
Corina H
Job Details:
11/18/2021
Replaced the ui. Opt test ok brought core back for return and a new ui.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details:
11/18/2021
"Replaced control, icemaker, adapter, steamed all ice in FZ. Give 24 hours to cool normal and ice to drop and 24-48 for full bin. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WML35011KS0
Near Amherst, OH 44001
Angel
Job Details:
11/18/2021
Cc that unit is making a pitch sound. Confirmed when you unplug unit and turn it back on it starts making a high pitch sound coming from the display or control area and when time is blinking on the display it makes the sound to the rhythm of the time blinking. Ordering control and display.; ordrng 1 W11443136 (Ui) and 1 W11443138 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Oberlin, OH 44074
Angel
Job Details:
11/18/2021
Cc that the drum seal is sticking out. Confirmed the seal was sticking out seal was new just came off in one corner added adhesive to that section let dry for a couple of minutes reassembled unit and suggested customer to wait couple hours before using for adhesive to adhere to drum. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details:
11/18/2021
Installed control and UI and harness OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
Incorrect color control ordered. Customer stated they are ok with the color as long as it works. Installed control. Tested. Again unit heated for 10 mins then shut off. Unit got a lot hotter then previously. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Broadview Heights, OH 44147
David R
Job Details:
11/18/2021
Replaced new motor. Not running will just hum. Went over tech sheet. Control is sending 120 down to motor. Motor shows less than 1 resistance. Main Control has 60 month part warranty. Ordering control and motor. ; ordrng 1 W10861526 (Motor) and 1 W11341629 (Control) and 1 W10861526 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Joe O
Job Details:
11/18/2021
"Cc: noise, runs for a few seconds then shuts offFound venting smashed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit wired incorrect. Re wired power cord. Ran test cycle. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, OH 44141
Marie V
Job Details:
11/18/2021
"Replaced tub assembly, put all back together, tested unit few times, no leaks. Advice cust to to have an installer install unit all the way. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near North Ridgeville, OH 44039
Angel
Job Details:
11/18/2021
Cc that unit was leaking. Started unit to see where it couldve been leaking and found it started leaking from the pump will need wash pump. Gave estimate to customer and they decided to get new unit. Do not order part. Opt test ok.; ordrng 1 WPW10605057 (Wash pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DKXDW05
Near Strongsville, OH 44149
Angel
Job Details:
11/18/2021
Cc that unit us leaking. Found that drain tube was clogged. Cleared out all ice tested fir proper water flow when draining. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Beachwood, OH 44122
Marie V
Job Details:
11/18/2021
Cc that the unit is making a noise. Confirmed found condenser fan hitting its cover. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Strongsville, OH 44149
Angel
Job Details:
11/18/2021
Cc that unit is vibrating. Tested unit and demonstrated her what she was talking about and explained to her that the washer will vibrate when its going into a spin. I tried to level out unit better for her and verified all other functions unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Diamond, OH 44412
Brian M
Job Details:
11/18/2021
"Cc front right burner is still not functioning properly Found switch burnt Needs switch Customer wants to install ; ordrng 1 WPW10312185 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGR8620PG0
Near Windham, OH 44288
Brian M
Job Details:
11/18/2021
"Cc unit not heating Found thermal fuse open and radiant sensor open Needs fuses ; ordrng 1 WP338906 (sensor) and 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, OH 44133
David R
Job Details:
11/18/2021
Replaced icemaker. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Corina H
Job Details:
11/18/2021
Replaced the door. Opt test ok
We serviced a
KITCHENAID RANGE
Model KODE500ESS03
Near Aurora, OH 44202
Manny
Job Details:
11/18/2021
Cc unit not heating all the way. Tested unit temps are ok on both cavities set unit to 350 waited for preheat and temp is 362 after chime. Unit is working as designed
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Corina H
Job Details:
11/18/2021
CC that the unit does not go past 177*. Confirmed. Found the unit in Celsius. Showed cust how to change the Fahrenheit to Celsius. Heated both ovens to 350*. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Marie V
Job Details:
11/18/2021
"Cc that the unit is not washing the clothes. Ran diag no error codes, ran auto test found unit not agitating. Tilted unit and found shifter off place. Replaced actuator . Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GTE16DTHCRWW
Near Cleveland, OH 44113
Angel
Job Details:
11/18/2021
Cc that unit is leaking onto floor found that drain tube is clogged. Unclogged drain tube tested to make sure it was flowing properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Cleveland, OH 44113
Marie V
Job Details:
11/18/2021
"Replaced left hand side door, leveled u it. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Solon, OH 44139
Manny
Job Details:
11/18/2021
"Cc unit not making ice. Try diagnostics harvest test get code 2-3 for motor not running, try a fill test get code 2 for valve not running, checked for voltage per tech sheet should have 14v , not getting proper voltage and board smells like electrical burn, unit will need main control. Customer will not proceed with the repair if they decide to proceed they will contact us.; ordrng 1 W11172798 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
11/18/2021
Installed bellow Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details:
11/18/2021
Replaced front panel. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details:
11/18/2021
Fill tube did not arrive. Ordering and rescheduling ; ordrng 1 W11401679 (Fill tube)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Solon, OH 44139
Brian M
Job Details:
11/18/2021
Installed panel and control OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
Angel
Job Details:
11/18/2021
Replaced thermostat explained to customer that they have to press knob than turn because if not it will break again. opt test ok.
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
11/18/2021
Customer was not home had to wait 20 minutes till he arrive but 20 minutes turn into 40 minutes Replace igniter opt test ok
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Kirtland, OH 44094
Joe O
Job Details:
11/18/2021
Installed display and ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, OH 44143
Joe O
Job Details:
11/18/2021
"Cc: no ice, warm freezer tempsFound temps in ff section at 40 degrees, freezer at 21 degrees. Ice maker error code e5(timed ice making). Found freezer light not working. Found freezer evap fan not running. Evap fan receiving proper power. Needs evap fan motor and harness, switch, and ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11109595 (motor-evap) and 1 W11396033 (Switch) and 1 W11396033 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
"Cc: not drainingFound unit not draining. Replaced drain pump, still not draining. Attempted to vacuum water from drain hose. Found drain hose plugged. Needs drain hose; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Euclid, OH 44132
Corina H
Job Details:
11/18/2021
"CC that there are noises and the doors are uneven. Ran diag checked the damper, the water valves, good. Leveled the door. Found the condenser vibrating. Used a dampener on the condenser. Opt test ok ; used 1 Wp2158826 (Dampener) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWS
Near Geneva, OH 44041
Dan
Job Details:
11/18/2021
"Customer complaint that handle is broken, found tabs on user interface and handle broken, user interface is no longer available ; ordrng 1 W10235718 (User interface) and 1 WPW10275768 (Latch)"
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430DS01
Near Mentor, OH 44060
Joe O
Job Details:
11/18/2021
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Berea, OH 44017
David R
Job Details:
11/18/2021
"Cc unit banging while spinning. Found some kind of shelving bar inside unit. Removed. Tested, good. Took pics. Unit is good now, op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Painesville, OH 44077
Joe O
Job Details:
11/18/2021
Installed blower. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MHKXMQ04
Near Euclid, OH 44123
Corina H
Job Details:
11/18/2021
"CC that there a gnats coming I to the refrigerator during the summer. Checked the gaskets, good. The frame and liner are good. No build up of frost or ice. Fans are running. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Conneaut, OH 44030
Dan
Job Details:
11/18/2021
"Customer complaint of loud noise, found vent rattling, found exhaust clip broken, unit needs new exhaust clip; ordrng 1 8572105 (Clip)"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Lakewood, OH 44107
Marie V
Job Details:
11/18/2021
"Cc that she used to unpluand plugged back in and unit will work now is not even starting. Confirmed. Verify power coming in, 123V. Plugged unit back in and verify power going to UI, unit started working again after rebooted. Unit will need new control board. Cust will call back if she wants to continue ; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details:
11/18/2021
"Cc unit not drying. Turned on unit, went outside, short vent but could hardly feel heat coming out, found vent is being blocked. Unit is pushed up right against it. Will need to pull unit a couple inches away from wall. Tested temps coming out of back out unit. Low is about 110-115* high is getting up to 170-180*. Unit heat is good and cycling. Vent being blocked, air not circulating correctly."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan
Job Details:
11/18/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Manny
Job Details:
11/18/2021
"Cc unit came without toe plate, and insulation is visible on the side, installed toe plat and fixed insulation so its not visible. Customer is concerned that unit door doesnt fill the same, I explained to her that since I installed the new kick plate there would be a little more resistant on the door due to the kick plate insulation, she wanted me to run a cycle to make sure is working, place unit in diagnostics cycle. Cycle completed without any issues. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
11/18/2021
"Replace harness,opt test ok"
We serviced a
ROPER WALL OVEN
Model n/a
Near Warrensville Heights, OH 44128
Manny
Job Details:
11/18/2021
"Cc temp keeps going higher and higher, verify temp went to 583F within 5 mins, due to no having a S/N sticker cant repair. Customer said shell try to find something with the serial number and call us to order temp probe."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details:
11/18/2021
Cc that unit was not making ice. Confirmed ice maker was getting stock when it was about to ask for water. Customer had a ice maker saved from a service call he had when he was under warranty and never used it so i installed that ice maker cycled it and started working and filling with water as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Avon Lake, OH 44012
Angel
Job Details:
11/18/2021
Cc that unit is still not closing properly. Confirmed started opening up again. Verified everything from hinges to loose screws tried leveling unit and nothing. So Im ordering new hinges and strike for door. Ordering parts.; ordrng 1 WPW10544004 (Strike) and 1 WP8534854 (Left hinge) and 1 WP8534853 (Right hinge)
We serviced a
WHIRLPOOL RANGE
Model WFE381LVB0
Near Bay Village, OH 44140
Gabriel P
Job Details:
11/18/2021
Replace trim and screw opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details:
11/18/2021
"Replaced main control, suspension rods, belt. Ran a diagnostics cycle and calibration. Good. Ran a normal cycle to get water in towels, ran a drain and spin. All normal. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/18/2021
"Replace control and pump,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details:
11/18/2021
Before removing compressor Running Low side 20 inch vac high side 40 psi Off equalized pressure was at 0 low and 40 high Recovered refrigerant Replaced compressor and filter Filled unit with Freon Recovered refrigerant Ran 150psi of nitrogen through system Ran 28 inch vac for 20 min waited 10 no change Recharged with 4.8 oz r134aPressure while running is 9 psi on low side and 120 on high side Unit off and pressure equalized pressure on low side is 40 and high side is about 110 Normal frost pattern Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Timberlake, OH 44095
Corina H
Job Details:
11/18/2021
"CC that there was water in the drain pan and F8e1 error code. Confirmed ran diag F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SENSOR TRIP NOT DETECTED. Checked the pressure hose, clear. Started a cycle unit would not stop filling. Replaced the pressure switch from surplus t/s. Started a cycle unit kept filling. Will need a new control. ; ordrng 1 W10422889 (Control), used 1 WPW10448876 (Pressure switch), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5400TQ0
Near Cleveland, OH 44144
Manny
Job Details:
11/18/2021
"Cc unit not agitating, verify unit is not agitating on top half of Agitator, found dogs wear down, unit will need dogs. Add customer to cancellation list if parts arrive sooner that scheduled appointment.; ordrng 1 285748 (cam-agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Painesville, OH 44077
Joe O
Job Details:
11/18/2021
Cc: loud in spinFound bearing loud in spin. Needs bearing kitRescheduling to allow more time; ordrng 1 W10435302 (bearing)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS3
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/17/2021
"Found corrosion on board giving estimate customer will not fix she will think about it ; ordrng 1 WPW10084142 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details:
11/17/2021
"Cc: not heatingFound heating element open. Needs element; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Gabriel P
Job Details:
11/17/2021
"Customer complaint that when she use cycle in drain and spin it didnt spin but it fill with water instead found spin with extra rinse and spin off on display explain her how to turn on and also how to take off rinse,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Shaker Heights, OH 44122
David R
Job Details:
11/17/2021
"Cc unit getting F6E3 error. Communication error. Will need controls. Customer paid SVC and getting in touch with her home warranty. Do not order parts at this time ; ordrng 1 W11135391 (Control console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44128
David R
Job Details:
11/17/2021
Called and talk to customer. Customer getting error codes. F6E3/ communication error codes. Saying unit still wont drain/ spin intermittently. Tried unplugging as well. Ordering controls. ; ordrng 1 W11162441 (Console) and 1 W11135392 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Waite Hill, OH 44094
Joe O
Job Details:
11/17/2021
"Cc: unit not draining at end of cycle, not drying properlyCustomer stated there was a 64 error code. Customer stated it does not drain any time unit is used. Found error code f6e4(inlet water, no water to unit). Found unit is filling. Found unit has high drain loop. Unit not filling when valve is off or after draining. Found unit is draining, and heater is functioning. Found no error codes after diagnostics cycle. Ran normal cycle, unit filled, canceled, unit draining. Repeated fill and drain multiple times. Found drain pump over heating. Needs drain pump. Replaced drain pump. Ran test cycle. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Elyria, OH 44035
Marie V
Job Details:
11/17/2021
"Cc that the unit Shows an error code. Ran diag found error code of F5E2 lid lock will not lock or unlock , F3E5 stuck button , F2E1 UI stuck button. Ran test, unit did not lock. Replaced lid lock that was sent, ran calibration and auto test, pass, started a normal cycle. Pass. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shaker Heights, OH 44120
Manny
Job Details:
11/17/2021
"Cc unit not starting, took terminal block cover off to check for voltage. Have 12V from L1 to N and 44V from L1 to L2 and 39v from L2 to N, check breaker box and dryer breaker was trip reset breaker unit is operating properly."
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, OH 44060
Jason N
Job Details:
11/17/2021
"Cc unit coding f96 when trying to run bake Ran bake test on upper and lower ovens, f96 fault appears within a few seconds, this code denotes an upper blower fan speed error. Noticed upper cooling blower fan is not running, can hear it humming. Unit needs upper cooling fan. ; ordrng 1 WB26X31060 (Cooling fan)"
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Jason N
Job Details:
11/17/2021
"Cc unit not heating Customer stated unit stopped heating and slight buzzing noise from coils. Ran dryer op test, booster coil providing power to ignitor, ignitor glows. Main gas coil buzzes but does not open valve, verified power to main coil, good at 121v. Unit needs gas coils. Based on previous repair notes, short coils come with the gas valve. Will need to reorder gas valve. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 5304524455 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
11/17/2021
"Installed inlet water valve. Ran auto test and calibration. All functions passed. Started normal wash cycle, unit sensed and filled to proper level and advanced to wash. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, OH 44143
Corina H
Job Details:
11/17/2021
Replaced the upper fan. Heated oven to 300*. Fans turned on. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, OH 44124
Corina H
Job Details:
11/17/2021
Replaced the ui and control. Checked the heater 12.8 ohms. Checked the power properly grounded. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Sheffield Lake, OH 44054
Angel
Job Details:
11/17/2021
Cc that unit is not dispensing water or making ice. Tried to dispense water could hear the water valve running but no water was coming out also filter was new. Found that ff section was overly packed blocking the air tower so i Steamed out the water tank and unit started dispensing water also cycled the ice maker for them. Explained to customer that they cant pack the refrigerator that much and they have to leave the center open for proper air flow because if not the air stays in back of unit causing the water tank to freeze. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44108
Gabriel P
Job Details:
11/17/2021
"Found 120 voltage going to control but is not responding will need control gave estimate customer will think about it ; ordrng 1 W11417466 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Elyria, OH 44035
Marie V
Job Details:
11/17/2021
"Cc that when oven is in use the carbon monoxide alarm goes off. Preheated unit to 350* for over 40 min, check for leaks and also verify the flame, is burning blue,(properly). Called BJ ask me to call Techline to see what else they want me to do. Called tech line spoke with Scott, he said that right now the alarm has not go off yet , to have cust use oven few more times, asked what gas it is, is natural gas. it could have been because it was the first 2 times it was used. At this point is working as designed. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model KEDS100VAL2
Near University Heights, OH 44118
Corina H
Job Details:
11/17/2021
Replaced the bake element and the burner coil. Heated the oven and cooktop. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
