Service History 616 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model CEM2795JQ1

Near North Ridgeville, Ohio 44039

David R

Job Details: 04/07/2023

"Cc unit takes a long time to dry towels. Unit at a beauty spa, not able to check vent on roof. Went through and checked all components, proper voltage, heater is cycling, all sensors good. Temp is good. Customer had a load in when arriving, let cycle and go through while checking. Unit is working good and running properly. Advised unit to have vent cleaned out from inside to roof if needed. Also advised of not overloading, that can cause unit to not heat properly as well. Unit itself is good. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Rocky River, Ohio 44116

Angel

Job Details: 04/07/2023

"Cc that unit is not heating. Confirmed cc, ran unit no heat. Checked for power and it was good so I took apart unit and found heating element open will need heating assembly..; ordrng 1 DC97-14486A (Heating assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44112

Manny

Job Details: 04/07/2023

"Cc unit not washing ran diagnostics and found F8e1 for long fill f7e1 for basket speed fault and F7E5 for shifter fault, replaced valve with TS#W11210459 and replaced shifter and cam with pre id parts, ran test cycle, opt test ok; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Middleburg Heights, Ohio 44130

Angel

Job Details: 04/07/2023

Cc that unit was not heating. Since its a gas dryer I looked through the peep hole to see if the igniter was kicking on and it wasnt so I took off the back panel and found thermal fuse open. Replaced thermal fuse and recommended customer to keep vent clear and to make sure to clean out lint trap after every load opt test good.; used 1 3392519 () from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW1

Near Cleveland, Ohio 44103

Manny

Job Details: 04/07/2023

"Cc unit not working properly and leaving clothes wet at the end off cycle, verified and found code F0E5 for off balance load, ran diagnostics cycle and as unit was draining noticed the drain hose too close to the bottom of the utility sink and sink draining slowly, unit could be siphoning the water back in, advise customer of fixing the the drain, and to make sure that the clothes are distributed evenly in the basket, opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland, Ohio 44128

Jason N

Job Details: 04/07/2023

Installed harness and defrost thermistor. Evaporator clear of ice and frost. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Parma, Ohio 44129

Corina H

Job Details: 04/07/2023

"Cust states its under a year old, sending receipt to the office once she gets it. CC that the dryer does not select a time. Confirmed. Found the knob on a sensing cycle. Advised customer the time only works on the time dry. Unit is overpacked with clothes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED9620HW0

Near Grafton, Ohio 44044

David R

Job Details: 04/07/2023

Found heater coils broken. Ordering heater. ; ordrng 1 WP3387747 (Heater)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44102

Manny

Job Details: 04/07/2023

"Cc u it tripped the breaker every cycle, verified and no codes found, ran test cycle and no issues, but the baskets spinning sluggish, tilted unit back and found gearcase leaking oil and oil on motor, cam and shifter, unit needs gearcase, pulley, motor, hub and shifter. Customer will not proceed with the repair at this time.; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator) and 1 W11283592 (motor-drve(under the 10yrs warranty for parts.)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Geneva, Ohio 44041

Dan

Job Details: 04/07/2023

"Customer complaint that lid is not locking, confirmed, installed new lid lock, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, Ohio 44004

Dan

Job Details: 04/07/2023

"Customer complaint of f9e1 error code, drain pump is working, drain hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11410063 (Cntrl)"

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Huntsburg, Ohio 44046

Jason N

Job Details: 04/07/2023

Installed heater element. Ran dryer op test. Good heat. Op test good.

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS350ESS00

Near Beachwood, Ohio 44122

Corina H

Job Details: 04/07/2023

"CC that the unit is clicking when not using it. Confirmed. Reseated the switches, no clicking. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Strongsville, Ohio 44136

Angel

Job Details: 04/07/2023

"Replaced gearcase, belt, cam, shifter and agitator tested by running a rinse/spin because when its loaded is when it does the squeaking. Did not hear any squeaks opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Beachwood, Ohio 44122

Corina H

Job Details: 04/07/2023

"CC that the ice maker is not working. Confirmed. Found the bin frozen. Steamed out bin. Cycled ice maker, filled. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Cleveland, Ohio 44111

Manny

Job Details: 04/07/2023

"Cc unit leaving clothes wet at the end of cycle, ran diagnostics and found, codes F7E1 for tachometer fault, F7E7 for basket unable to reach RPM, and F0E5 for off balance load, tilted back and leaking oil from the gearcase, unit needs gearcase, cam, motor, shifter Spanner nut and belt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve(under the 10yrs warranty for parts)) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11551646 (Spanner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Dorset, Ohio 44032

Jason N

Job Details: 04/06/2023

"Cc unit not starting a cycleRan diagnostics, found code f1e2 for motor control fault. Ran auto test, unit powered off during spin test. Unit will need main control replaced.; ordrng 1 W11399433 (Main control)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017HZ08

Near Ashtabula, Ohio 44004

Dan

Job Details: 04/06/2023

"Customer complaint that buttons are not working, confirmed, reset keypad connection, buttons working now, light will not shut off, unit needs new control; ordrng 1 W11552018 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Lakewood, Ohio 44107

Angel

Job Details: 04/06/2023

"Cc that on the power cord the ground was broken off when delivered. Confirmed cc, replaced harness with power cord plugged in unit made sure compressor kicked on and both evap fan and condenser fan kicked on as well opt test good."

We serviced a

WHIRLPOOL WASHER

Model ETW4300SQ0

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 04/06/2023

"Replaced lid switch, opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Shaker Heights, Ohio 44120

Manny

Job Details: 04/06/2023

"Cc unit is not closing and full of water verified and latch is in the lock position and door cannot close, replaced latch ran test cycle opt test ok"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44105

Manny

Job Details: 04/06/2023

"Cc no power on display, found unit unplugged, plugged in and opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Pepper Pike, Ohio 44124

Manny

Job Details: 04/06/2023

"Cc unit making a squeaking noise when spinner, stated she has a video of the noise, listening to the video it sounds like a metal on metal noise, ran spin test and cant hear the noise, asked customer for a load of towels, set unit to fill to get the towels wet, and switched to drain and spin and unit squeaking on gearcase remove cover and oil on the motor and gearcase, unit needs gearcase and motor customer will contact wpl and see if they get a concession for the repair.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Painesville, Ohio 44077

Jason N

Job Details: 04/06/2023

Cc unit door gasket is tornReplaced RH door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Madison, Ohio 44057

Joe O

Job Details: 04/06/2023

Cc: hummingCustomer stated unit is humming louder then it was originally. Found no stored error codes. Ran quick test cycle. No abnormal noises. Advised customer the motor noise is normal. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Mentor, Ohio 44060

Jason N

Job Details: 04/06/2023

Installed dispenser parts. Ran ice dispense on cubed and crushed options. Good dispense operation on both. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ1

Near Mentor, Ohio 44060

Joe O

Job Details: 04/06/2023

Cc: oven not heatingFound control not sending power out to dsi board. Needs controlControl shows limited stock. Office to reschedule; ordrng 1 W11542180 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS01

Near Eastlake, Ohio 44095

Joe O

Job Details: 04/06/2023

Installed ice maker. Cycled. Op test ok

We serviced a

AMANA RANGE

Model AGR6603SFW7

Near Parma, Ohio 44134

Manny

Job Details: 04/06/2023

"Cc that unit front burners wont simmer, explain to customer that this unit uses the BR burner for the simmer and the 2 front burners are power burners, unit working as designed, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Willoughby, Ohio 44094

Joe O

Job Details: 04/06/2023

Cc: not dryingFound error codes f6e3(suds/air in pump) f6e4(float switch open). Ran diagnostics test cycle. Found excessive suds in unit(no detergent added). Advised on detergent usage. Advised on dishwasher cleaning. Unit functioning as designed. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Willoughby, Ohio 44094

Joe O

Job Details: 04/06/2023

Installed ic3 maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, Ohio 44131

Manny

Job Details: 04/06/2023

"Cc unit has not power verified and no power and no status LED on control check outlet and good voltage, replaced control status LED blinking but not power on UI, replaced UI unit came on, ran test cycle opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, Ohio 44092

Joe O

Job Details: 04/06/2023

"Cc: not coolingFound temps in ff at 55 degrees, freezer at 30 degrees. Found evap frosted over. Ohmed out thermistors and heating circuit from control. 125 ohms on heater. Thermistor check in range. Evap thermistor reading 63k ohms. Spoke with BJ, tested voltages. Found heater is on. Only pulling 125 watts. Stated to replace evap thermistor and ui. Needs ui and evap thermistor; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Chardon, Ohio 44024

Corina H

Job Details: 04/06/2023

"CC that the drain pump stays on, pressure hose was blocked. Confirmed. F3e1 WATER LEVEL SYSTEM ERROR f9e1 long drain. Cleared the codes. Started a short cycle, filled and drain. Advised cust to monitor. If it happens again will need the drain pump and switch. ; ordrng 1 WPW10605427 (Drain pump) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Highland Heights, Ohio 44143

Jason N

Job Details: 04/06/2023

"Cc unit not dispensing ice Found ice maker is not making ice. Ran diagnostics, found ice maker faulted for e2, motor lost position. Ice maker will need replaced. Part not showing in stock from Marcone, office to contact customer with next scheduled service date. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Avon, Ohio 44011

Marie V

Job Details: 04/06/2023

Replaced thermistor and control. Heater was not broken. Will bring for return. Also cleared drain tube that was clogged up. Set to recommended temps. Advice cust to allow 24 hours for fresh food section to get to correct temp. Op test okAlso heater box was never opened. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near South Amherst, Ohio 44001

Gabriel P

Job Details: 04/06/2023

Customer did not know how to started unit working as design

We serviced a

MAYTAG WASHER

Model MHW8630HW0

Near Columbia Station, Ohio 44028

David R

Job Details: 04/06/2023

"Cc unit was not spinning. Replaced main control. Ran diagnostics, good. All components working. Ran a normal cycle and Drain/Spin, good. Working correctly. Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM704LPA0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 04/06/2023

"CC that the unit is not working. Confirmed. Checked the power at the terminal block, good. The lights inside the dishwasher are flickering and the control is not responding. Will need a new control and harness, track and clips. Office to reschedule appointment; ordrng 1 W11506010 (Control) and 1 WPW10637074 (Screws/clips) and 1 W11333342 (Harness) and 1 W11047813 (Track) and 1 W11047815 (Track right)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, Ohio 44030

Dan

Job Details: 04/06/2023

"Customer complaint that unit is barely filling but fills all the way up and is not spinning, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS550ESS01

Near Westlake, Ohio 44145

Marie V

Job Details: 04/06/2023

"Cc that theres a leak of gas on the unit. I can smell the gas whenopened cabinets. Removed unit and verify all burners and connections all good. Founda leak at the main line, try to adjust but is not moving. But buttom connection of the gas line moves when i try to adjust. Advice cust to call a Professional plumber that can fix that. Op test okCalled whirlpool safety."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Solon, Ohio 44139

Corina H

Job Details: 04/06/2023

CC that the washer is not working. Confirmed. The start need to be pressed twice to start a cycle unless the dial is moved then only once. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MSS00

Near Brecksville, Ohio 44141

David R

Job Details: 04/06/2023

Replaced main control and FZ thermistor. Customer putting in ice bin themselves. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Brecksville, Ohio 44141

David R

Job Details: 04/06/2023

"Cc unit not doing anything and constant drain. Plugged unit in, constant draining. Unit in drain lock out mode, let customer know if happens, hold cancel button 5-10 secs to cancel that out. Ran diagnostics, no error codes. Ran test mode. Good. All components working. Op Test Ok."

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 04/06/2023

"Cc while running self clean, unit made excessive foul smelling smokeRan self clean quick cycle for 30 minutes and observed. Nothing abnormal, unit self clean cycle working as designed. Advised customer that excessive soils/grease on the interior of the unit will cause smoke if attempting to run a self clean without first wiping away the excess. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, Ohio 44128

David R

Job Details: 04/06/2023

"Cc oven not heating. Ignitor not drawing enough amps. Replaced from t/s. Tested at 350, good and cycling. Op Test Ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 04/06/2023

"Replace damper,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LE0

Near Streetsboro, Ohio 44241

Corina H

Job Details: 04/06/2023

"CC that the unit is not making ice. No ice in the bin. Cycled the ice maker, filled. Advised cust to monitor the ice maker. Working as designed. ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Painesville, Ohio 44077

Dan

Job Details: 04/06/2023

"Installed new deli harness, op test good"

We serviced a

MAYTAG RANGE

Model MGR7662WS2

Near Mentor, Ohio 44060

Dan

Job Details: 04/06/2023

"Customer complaint that door opens too far, confirmed, found hinges bent, unit needs new hinges; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JMW3430DS03

Near Beachwood, Ohio 44122

Jason N

Job Details: 04/06/2023

Cc unit fault f2e1 and continually makes a tone Verified f2e1 for stuck/shorted key. Replaced console using customer supplied pre Id part. Programmed console to correct model. Functionality tests good. Op test good.

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, Ohio 44094

Dan

Job Details: 04/06/2023

"Customer complaint that unit is making noise, confirmed, noise is coming from reservoir pump, unit needs new pump ; ordrng 1 W11542868 (Pump)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Kirtland, Ohio 44094

Dan

Job Details: 04/06/2023

"Customer complaint of scraping noise, confirmed, found crack in blower wheel, installed new blower wheel, op test good"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS350ESS00

Near Mentor, Ohio 44060

Dan

Job Details: 04/06/2023

"Installed new burner valve, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, Ohio 44077

Dan

Job Details: 04/06/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 70 degrees, evaporator fan is running, compressor and condenser fan are running, system has a leak, unit needs new fresh food section evaporator and filter drier, parts and labor covered per extended warranty ; ordrng 1 WPW10143759 (Drier) and 1 WPW10643261 (Ff evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Kent, Ohio 44240

Corina H

Job Details: 04/06/2023

"Cust showed pop, sent pic. CC that the unit has water going into the ff section. Removed the evap cover, found ice blocking the drain hole, cleared the ice out. Water draining in the drain pan. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Bedford, Ohio 44146

Jason N

Job Details: 04/06/2023

"Cc unit not drainingRan diagnostics, found code f9e1 for long drain. Ran manual drain pump test, no activation. Checked under unit, found broken blue wire to drain pump. Repaired wire and ran manual drain out. Unit drained out. Op test good."

We serviced a

AMANA RANGE

Model AGR5715QDW

Near Painesville, Ohio 44077

Dan

Job Details: 04/06/2023

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6700TU2

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 04/06/2023

Installed control ran auto test cycle and manual spin tests. All functions passed. Op test good.

We serviced a

SAMSUNG DRYER

Model DV40J3000EWA2

Near Bedford, Ohio 44146

Jason N

Job Details: 04/06/2023

"Cc unit controls not working after moving unit into home Found when unit powers on, unit chimes 4 times and 80 min light blinks. Per techsheet, this is a power issue. Pulled unit out from and venting sparked on pipes behind unit. Turned breaker off to unit. Checked power cord connection to unit, properly hooked up. Turned breaker back on checked voltage from receptacle. Found L and N reversed. Advised customer they will need an electrician to correct receptacle wiring."

We serviced a

GE RANGE GAS

Model JGBP90MEB1BC

Near Westlake, Ohio 44145

Marie V

Job Details: 04/06/2023

"Cc that the oven does not workns . Confirmed, found ignitor weak. Will need new . Cust will continue. ; ordrng 1 WB2X9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Westlake, Ohio 44145

Marie V

Job Details: 04/06/2023

"Unistall unit to be able to replace pump motor. Tested unit, no leaks. Motor runs good. Advice cust to run hot water before staring unit, will help wash dished better and avoid stains on plates and cups. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model GHW9400PL4

Near Mogadore, Ohio 44260

Corina H

Job Details: 04/06/2023

CC that the unit leaks. Confirmed. Found the inner drain hose leaking. Will need a new drain hose. ; ordrng 1 WPW10003250 (Drain hose)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Lakewood, Ohio 44107

Angel

Job Details: 04/06/2023

"Cc that unit keeps leaking inside the ff section through the vent. Confirmed cc, theres water dripping through vent got to the freezer and removed evap cover and found drain tube was frozen up. Steamed out drain tube and made that the drain tube on back was clean and properly installed opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW02

Near Brooklyn, Ohio 44144

Angel

Job Details: 04/06/2023

Replaced filter housing tested by dispensing water opt test good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Avon, Ohio 44011

Angel

Job Details: 04/06/2023

"Cc that middle rack was falling off. Confirmed cc, found one of the wheels on the adjuster on right hand side broken had an adjuster in truck from surplus replaced it opt test good.; used 1 W11614120 (Adjuster) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Shaker Heights, Ohio 44120

David R

Job Details: 04/06/2023

Replaced filter housing. Tested. Good. No leaks. Op Test Ok.

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FGMV174KFB

Near Brecksville, Ohio 44141

Gabriel P

Job Details: 04/06/2023

Unit working customer did not know how to use buttons

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, Ohio 44129

Gabriel P

Job Details: 04/06/2023

"Reset icemaker and it work advise customer to monitor if it continues not to make ice it will need icemaker gave them and estimated ; ordrng 1 W11284458 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HW2

Near Cleveland, Ohio 44120

Gabriel P

Job Details: 04/06/2023

Interlock switches were push back correct issue opt test ok

We serviced a

WHIRLPOOL DRYER

Model GGW9250PL2

Near Mogadore, Ohio 44260

Corina H

Job Details: 04/06/2023

CC that the unit is not heating. Confirmed. Found the thermal fuse is open. Replaced the fuse from t/s. Will replace the dryer repair kit when return for washer; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Shaker Heights, Ohio 44120

David R

Job Details: 04/06/2023

"Replaced drain pump assembly. Ran diagnostics, good. All test, components working correctly and draining. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Lakewood, Ohio 44107

Marie V

Job Details: 04/06/2023

"Replaced pump, tested for leaks, no leaks. Rand iag deleted error codes and pass all test. Op test pkAdvice cust to run hot water at the sink before staring unit, op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 04/06/2023

"Customer was overloading unit cause gearcase to leak oil and other parts to fail gave estimate customer will not fix ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11454734 (Gearcase) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2569YEM0

Near Cleveland, Ohio 44113

David R

Job Details: 04/06/2023

Replaced main control and programmed. Good. Unit started to cool. Unit is good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Maple Heights, Ohio 44137

David R

Job Details: 04/06/2023

"Cc this is their second fridge delivered. Damaged and scratched. Doors are scratched, dent on Left Side (could not get a good picture). Doors will need to be ordered and replaced. Customer said unit delivered yesterday and is going to call Lowes today to get an exchange. Putting in order for both doors. ; ordrng 1 W11178521 (Badge) and 1 LW10803941 (Stainless FF door) and 1 LW10803965 (Stainless FZ door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Independence, Ohio 44131

Manny

Job Details: 04/06/2023

"Cc unit has no power, verified and unit has no power on console but good voltage at terminal block, took panel off and found p4 connector not all the way in control, secured connector and unit came on, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chardon, Ohio 44024

Joe O

Job Details: 04/06/2023

"Cc: not running through cycleFound unit just humming when starting cycle. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR), from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/06/2023

"CC that the unit would not finish. Ran diag F0e3 overload, f7e8 Motor Drive Module Over temp. Advised cust half a basket is a full load. Started a manual spin and agitate, working as designed. Started a rinse and spin with towels. Finished a cycle. Opt test ok."

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Perry, Ohio 44081

Dan

Job Details: 04/06/2023

"Installed new valve, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Solon, Ohio 44139

Jason N

Job Details: 04/06/2023

"Cc unit spray arm is broken, not washing dishes properly.Checked spray arms, did not find anything abnormal. Replaced both spray arms using customer supplied pre Id part. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/06/2023

"CC that the washer stopped working after a power outage. Confirmed. The control does not turn off or start. Will need a main control and ui. Cust is calling whirlpool ; ordrng 1 W11561182 (Ui) and 1 W11481108 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/06/2023

Replaced the bake element. Heated the oven to 325*. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Amherst, Ohio 44001

David R

Job Details: 04/06/2023

Cc unit not draining and E4 error. Found customer redoing kitchen. New garbage disposal. Drain port not knocked out. Corrected. Cleared water in flood switch area. Good. Running and draining properly. Op Test Ok.;

We serviced a

KITCHENAID ICEMAKER

Model KUID308HPS00

Near Chesterland, Ohio 44026

Jason N

Job Details: 04/06/2023

"Cc unit stopped running/making iceRan diagnostics functions tests, found compressor is not starting. Checked power into start relay, good at 121v. Found no power out from overload portion of start device. Used another start device to check compressor. Compressor started up ok. Unit will need compressor start device/overload replaced. ; ordrng 1 W10783194 (Overload) and 1 WP2217224 (Start dev)"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Lorain, Ohio 44052

Angel

Job Details: 04/05/2023

"Cc that unit was making a sound when starting unit. Confirmed cc, unit starts and makes sound took apart unit and replaced rollers, idler pulley and belt tested unit opt test good."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Willoughby, Ohio 44094

Corina H

Job Details: 04/05/2023

"Cust showed pop, sent pic. CC that there is a humming noise when running. Confirmed. Found a ball of lint in the blower housing. Removed the lint. Tested, no noise. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Can not checked vent due to being on the roof. Opt test ok."

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 04/05/2023

"Cc that unit sparked while using. Confirmed cc, looked inside unit and saw where the cover plate for the magnetron is there were 2 burnt spots and unit is not heating will need magnetron, capacitor and diode. Gave customer estimate ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Painesville, Ohio 44077

Joe O

Job Details: 04/05/2023

"Cc: shuts off after a min of run time, will not finish cycleFound unit will not power up. Tested power at terminal block. Found unit only receiving 120v. Customer flipped breaker. Unit still only receiving 120v. Need electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW00

Near Geneva, Ohio 44041

Dan

Job Details: 04/05/2023

"Customer complaint that unit is not making ice, found ice maker fill tube frozen, valve is seeping, unit needs new valve, customer does not want repair; ordrng 1 WPW10498976 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Conneaut, Ohio 44030

Dan

Job Details: 04/05/2023

"Customer complaint that unit is not making ice, found harness backed out of ice, reinserted, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Amherst, Ohio 44001

David R

Job Details: 04/05/2023

"Replaced icemaker. Leveled unit out. Tested, good. Icemaker cycled. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near North Ridgeville, Ohio 44039

David R

Job Details: 04/05/2023

Cc unit FZ not closing. Found adaptors will not fully extend. Was able to get unit FZ door to close all the way to stop cooling lost. Ordering adaptors for FZ. ; ordrng 1 WPW10397636 (Left hand adaptor) and 1 WPW10397635 (Right hand adaptor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Middleburg Heights, Ohio 44130

David R

Job Details: 04/05/2023

Cc unit squeaking noise. Replaced dryer repair kit from t/s. Ran unit. No noise. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Columbia Station, Ohio 44028

David R

Job Details: 04/05/2023

"New built home. Cc unit not getting water, had a plumber out yesterday. Found water line not hooked up to unit and water turned off. Corrected. Ran unit, water going to unit, wash mode started. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Wellington, Ohio 44090

David R

Job Details: 04/05/2023

Replaced water filter cover. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Jefferson, Ohio 44047

Dan

Job Details: 04/05/2023

"Installed new valves, op test good"

We serviced a

GE REFRIGERATOR

Model Gfe29hmeees

Near Geneva, Ohio 44041

Dan

Job Details: 04/05/2023

"Installed new fresh food section evaporator fan, op test good"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Painesville, Ohio 44077

Joe O

Job Details: 04/05/2023

"Cc: microwave light not functioning, door not always closingFound door slightly twisted. Straightened door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wellington, Ohio 44090

David R

Job Details: 04/05/2023

"Cc unit UI Ill not take commands, will just blink, stop mid cycle or work intermittently, customer has unplugged multiple times. Electronic issue, stuck relays. Ordering controls and latch. ; ordrng 1 W11513248 (Latch) and 1 W11643702 (Panel control) and 1 W11513246 (Main control)"

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