We serviced a
KUDS35FXSS3 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 11/27/2017
CC that the soap dispenser does not open and missing the cap to the rinse aid and is leaking from the door. Ran diag 6-4- Float Switch Open. Cust has well water advised them to use only 1 tablespoon of detergent. Will need a new soap dispenser for the rinse aid cap. Called GS to order part. Cust can install. ; ordrng 1 WPW10304408 (dispenser),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM00
Near Berea, OH 44017
Macaulay G.
Job Details: 11/27/2017
Installed new water tube from inlet to filter. No leaks. Tests ok.; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 11/27/2017
The ice box adapter tab was broken. Sent pic of damage and of the box. Called GS to order parts. ; ordrng 1 W10847563 (box-ice) and 1 W10864519 (adapter), schdld next appmnt for 12/4 MON
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 11/27/2017
, Found left glide of rt drawer locking 1/2 way out, unable to get it to release, needs center glide asmNote unit is in an unconditioned area, talked w/cust about temps; ordrng 1 WPW10170987 (GLIDE), schdld next appmnt for 12/4 MON !,
We serviced a
MAYTAG COOK TOP
Model MET8665XS01
Near Novelty, OH 44072
Robert A.
Job Details: 11/27/2017
Installed upper oven hinges, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Strongsville, OH 44136
Macaulay G.
Job Details: 11/27/2017
Customer complaint was that it was leaking from door. Found no evidence of any leaks. Door did not shut properly. Frame was distorted from leveling feet being uneven. Adjusted legs, now door is ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 11/27/2017
Installed door closer, bushing, and door hinge. Door opens and closes properly now. Also stretched out right fresh food door seal to match left door.; Job Cmpltd,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 11/27/2017
Insalled new ice maker, op test good ; Job Cmpltd
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 11/27/2017
Called t/l Rick file #7720579419 if motor checks good will need to replaced the hall sensor. Checked the motor 3ohms from the r/w/b wires. Will need a new motor. The hall sensor is built into the motor. Called GS to order part. ; ordrng 1 WP34001437 (motor - dr), schdld next appmnt for 11/29 WED
We serviced a
WDF760SADB2 WHIRLPOOL
Model DISHWASHER
Near Lyndhurst, OH 44124
Chad P.
Job Details: 11/26/2017
Found water turned off. Turned water on. Op test ok. ; Job Cmpltd,
We serviced a
M1TXEGMYW01 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 11/26/2017
Cc that unit at random gets very wet in ff section. No water at this time. Seals and fans check good. Unit is defrosting. I.m. Not hooked up. Air tower checks good. Possible drain line blocked. Steamed out. Drain line clear. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/26/2017
Ran a diagnostic cycle, new drain pump is definitely loud, checked housing for debris, removed a shard of glass from drain pump housing, ran drain pump again, nice and quiet, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 11/26/2017
RC defrost issue, thermistors and fan need replaced, ordering; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire),
We serviced a
WTW5530SQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 11/24/2017
Customer complaint that unit is not spinning, confirmed, found drive tube worn and gear oil on transmission case, found agitator dogs worn out also, and wash temperature knob broken, unit needs new drive tube, clutch, transmission, knob and agitator dogs; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube) and 1 WP8565944 (knob), schdld next appmnt for 11/29 WED
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 11/24/2017
Installed new agitator, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Windham, OH 44288
Tim G.
Job Details: 11/24/2017
Complaint that the unit is not heating. Checked and found no power at the terminal block. Checked breaker and reset. Found 240vac present at the terminal block. Ran unit on a high heat and found to only run for a few seconds. Tried without heat and found same result. Checked and found the motor faulty (start and run not releasing from each other).replaced motor and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279827 (MOTOR) from stock, Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 11/24/2017
Installed new door, op test good ; Job Cmpltd
We serviced a
WDRR2500K4WW GE
Model WASHER
Near Cleveland, OH 44102
Dan H
Job Details: 11/24/2017
Customer complaint that agitator fell off, confirmed, agitator mounts are broken, unit needs new agitator; ordrng 1 WH43X25442 (agitator asm), schdld next appmnt for 12/1 FRI
We serviced a
WHIRLPOO MICRO OVEN
Model WMH31017FS0
Near Cleveland, OH 44126
Macaulay G.
Job Details: 11/24/2017
, Display saying door open when it is closed replaced door switches and wiring harness. Tests and heats ok. Used wire harness from truck stock.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44109
Brian B
Job Details: 11/24/2017
CC that machine will not go through cycle. Found drain hose laying on floor. Hooked drain hose onto laundy tub. Ran diag and cleared code. Leveled machine. Found fill hose leaking. Replaced hose washers. Fill hoses are corroded and need replaced. Advised customer. Ran calibration and auto test.. optest ok.; Job Cmpltd,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC42QTS00
Near Kent, OH 44240
Tim G.
Job Details: 11/24/2017
Installed new control board kit. Waited for unit to turn on, op test good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Valley View, OH 44125
Chad P.
Job Details: 11/24/2017
Temps are back to normal and ff evap is operating correctly. Found ice maker is not cycling. Water line and connections check good. I.m. Has power. Need i.m. Assy replaced. ; ordrng 1 W10908391 (I.M. ASSY)
We serviced a
KUDS30IXBL7 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 11/24/2017
Wheel broken off of adjuster, replaced adjusters from t/s, tested, op test ok.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Bedford, OH 44146
Corina B
Job Details: 11/24/2017
Replaced the timer. Optest ok. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, took pic; Job Cmpltd,
We serviced a
JCD2295KES JENNAIRE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 11/24/2017
Wrong damper ordered. Found parts look up subs over to note and different damper. Need to reorder damper. ; ordrng 1 WP67006249 (DAMPER),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Paul H.
Job Details: 11/24/2017
, Issue of noise and movement in spin, not level, adjusted, and ran a manual spin, some vibration but normal based on flooring/basement beneath, op test ok.; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Bedford, OH 44146
Dan H
Job Details: 11/24/2017
CC that there is a rattle when the dryer is running. Found change on the front panel and on the floor of unit that was vibrating. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, took pic. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 11/24/2017
Installed new pantry door, op test good ; Job Cmpltd
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 11/24/2017
Replaced the front panel on the dw. Did not run at lowes. Optest ok; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/24/2017
Found door switch sticking. Replaced. Op test ok. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44135
Brian B
Job Details: 11/24/2017
Found bellows moldy and drain holes plugged up. Will need new bellows seal. Office to order part.; ordrng 1 W11106747 (BELLOWS), schdld next appmnt for 12/1 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44135
Brian B
Job Details: 11/24/2017
Found bellows moldy and drain holes plugged up. Will need new bellows seal. Office to order part.; ordrng 1 W11106747 (BELLOWS), schdld next appmnt for 12/1 FRI !,
We serviced a
WGD9400SU0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 11/24/2017
Installed control. Op test no good. Found ignitor now has 40vac. Found flame sensor shorted. Replaced. Op test ok. ; used 1 WP338906XXX (XXXSENSORXXXDONOTRESTOCK) from stock, Job Cmpltd
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/24/2017
WHIRLPOOL DISHWASHER No service required. Cust wants to contact wpl to see if they will cover the cost of repairs is needed before we service unit. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Brian B
Job Details: 11/24/2017
Verified pur date. CC that door pops opn during cycle. Per ser pointer W10914584B, checked door gasket, door screws, mounting, and cabinet. All check good. Upper rack putting pressure on door. Will need new tracks. Office to order parts. Machine still under warr. Cust needs after 2 if poss.; ordrng 1 W11048934 (TRACK LH) and 1 W11048936 (TRACK RH), schdld next appmnt for 12/1 FRI 2-5,
We serviced a
MHWE450WW01 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Chad P.
Job Details: 11/24/2017
Pressure switch and valve installed. Ran quick wash. Op test ok. ; Job Cmpltd
We serviced a
IKEA DISHWASHER
Model IUD9500WX4
Near Chardon, OH 44024
Tim G.
Job Details: 11/24/2017
Complaint that the unit is not cleaning the dishes. Checked the unit and found to fill and the motor to run. Found the motor not creating pressure. Unit needs new sump and motor asm. Left estimate with customer and they want to look into a new unit. ; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chardon, OH 44024
Tim G.
Job Details: 11/24/2017
Complaint that the mullion is not flipping into place. Checked and found the unit needing a leveling adjustment, corrected leveling, op test good. ; Job Cmplt
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 11/24/2017
Found check valve not seating correctly. Needs drain house replaced. Cust not home in the evenings. Must have a morning appt for install. ; ordrng 1 WPW10545278 (DRAIN HOSE W/ CHECK VALVE)
We serviced a
MFD2561HEB WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/24/2017
Found ff rh door gasket torn. Also, i.m. Will not shut off. Needs i.m. And gasket replaced. ; ordrng 1 D7824706Q (ice maker) and 1 WPW10435968 (GASKET),
We serviced a
WDRR2500K0WW GE
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 11/24/2017
Found when set to large suspension bottoms out and squeaks. Needs suspension rods replaced. ; ordrng 2 WH16X10057 (rod & spring asm, REAR)s and 2 WH16X543 (rod/spr yllw, FRONT)
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KUDS35FXSS5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GHW9100LW1 WHIRLPOOL
Model WASHER
Near Kirtland Hills, OH 44060
Jeff M
Job Details: 11/24/2017
The water lines where backwards. Unit op tested good
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/24/2017
Removed shelving, vacuumed out glass, installed shelving and a new crisper draw, leveled unit to address door alignment, op test ok.; Job Cmpltd,
We serviced a
MDBH949AWW1 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 11/24/2017
CC that the unit is not washing dishes. Unit is dead found service pointer W10727550B found silver migration. Called t/l Mark file # 25453 S-code 25453for part only. Cust is calling AHS to make a claim
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/24/2017
CC that the fz fan is very loud. Removed the fz panel and found a block of ice by the fz fan. Checked the heater good. Steamed the ice out. Optest ok. ; Cllctd $215.95 CC Ref # 907134485, Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details: 11/24/2017
Customer complaint that basket fills with water when unit is off, no water in basket when tech arrived, water supply valves are on,no water found seeping passed valves, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 11/24/2017
Customer complaint that unit never worked, found drain hose laying on floor with hose extension, extension is clogged, corrected drain hose, unit drains, started normal wash cycle, unit filled and advanced to wash cycle, found hot and cold fill hoses reversed, corrected, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/24/2017
Installed new thermal fuse, op test good ; Job Cmpltd
We serviced a
KUDS30IVWH3 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
The unit was not cleaning. I cleaned the sump unit op tested good
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested failed. Tested for power theunit is gettin 120vac. I called WP TL talked wth jk. The water sensor is shorted I unplugged the sensor unit tested good. The unit needs a sensor and wiring harness ; ordrng 1 W10911101 (HARNESS ) and 1 WPW10705575 (SENSOR),
We serviced a
WDF760SADM0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details: 11/24/2017
Replaced sump and motor assembly, found lower spray arm cracked, need to replace, customer will install, no return visit needed; ordrng 1 W10837249 (arm-spray),
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/24/2017
Replaced UI and drain pump, tested, cancel works and unit is draining fine, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Streetsboro, OH 44241
Chad P.
Job Details: 11/24/2017
Wash motor failed. Has power. Replaced sump. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Streetsboro, OH 44241
Chad P.
Job Details: 11/24/2017
Found drawer squeaking. Tightened screws. Noise reduced. Advised cust they can place weather stripping between drawer and pedistal to stop vibrations. Op test ok. ; Job Cmpltd,
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS03
Near Bay Village, OH 44140
Brian B
Job Details: 11/24/2017
Oven not working. Found lower oven ignitor shorted out. Replaced from t/s. Tested all functions. Optest ok.;
We serviced a
ED2KHAXVS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Hunting Valley, OH 44022
Tim G.
Job Details: 11/24/2017
Installed jumper and powered unit up, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF04
Near Orange, OH 44122
Tim G.
Job Details: 11/24/2017
Complaint that the unit is developing ice on the fz floor. Checked and found the unit not draining when in defrost caused by the duck bill grommet. Replaced with updated p-trap style drain, cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADT2
Near Solon, OH 44139
Gail V.
Job Details: 11/24/2017
Complaint that the unit is not washing. Checked for stored errors and found none. Tested a normal and found the wash pump just humming. Unit needs sump and motor asm. ; ordrng 1 WPW10671942 (pump&motor), schdld next appmnt for 11/30 THU !,
We serviced a
KODE507ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 11/24/2017
CC that the oven is not cooking properly. Advised cust to wait another 15 min after the buzzer goes off to insert food. Heated both ovens to 350*waited 30 min. Optest ok. ; Job Cmpltd
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 11/24/2017
Replaced the main control. Brought core back for return. Optest ng. Error code f5e3 appears. Will need a new ui. Called GS to order part. ; ordrng 1 W11102318 (UI), schdld next appmnt for 11/30 THU
We serviced a
JGBP30BEA1WH GE
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 11/24/2017
Customer complaint of gas smell during oven use and oven door handle is broken, confirmed door handle is broken, customer started bake for 350 degrees, customer had foil covering entire bottom of oven, advosed customer that foil in oven will block airflow, no gas smelled, unit needs new door handle; ordrng 1 WB15X10047 (handle), schdld next appmnt for 11/30 THU
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corina B
Job Details: 11/24/2017
CC that the detegent in not dissolving. The drain hose goes directly into the basement floor. Took pic. Advised the cust to reinstall the drain hose to the garbage disposal and raise the drain hose higher then the bottom of the sink. Optest ok. ; Job Cmpltd
We serviced a
WSF26C2EXB01 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 11/24/2017
Customer complaint of break in waterline to ice maker, confrimed, ice maker fill line is cracked at angled head, installed new water line and guest fitting, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd
We serviced a
KITCHENAID DOWNDRAFTVENT
Model KXD4636YSS3
Near South Russell, OH 44022
Tim G.
Job Details: 11/24/2017
Installed new motor and tested several times, op test good. ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGT8720DS02
Near Lorain, OH 44055
Macaulay G.
Job Details: 11/24/2017
Replaced left and right front burner valves. ; , Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Brooklyn, OH 44144
Brian B
Job Details: 11/24/2017
k. Called whirl TL, Mark, 7720623740. He said some bridging is normal. He said when auger runs, it will break apart bridged cubes.. He said to advise cust to clean chute out periodically and remove container and clean out. He said crushed ice participles can build up in chute over time and can cause ice to get jammed. Advised customer to call cons assist as there is nothing further we can do.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44106
Brian B
Job Details: 11/24/2017
Oven not lighting. Found open ignitor. Replaced from t/s. Tested oven.. optest ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Brian B
Job Details: 11/24/2017
Replaced user interface and fan harness. Brought back core for return. Set temps to normal. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Customers had accidentally locked out the control panel. Unlocked and tested ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Customers had accidentally locked out the control panel. Unlocked and tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Spoke with keisha from whirlpool, informed me that the higher water level on this washer was normal.77206150000 Replacing the control board will do no good and is not being allowed by whirlpool. Customer is not satisfied with high water levels in wash. Customer was under the impression that auto sense would put water in according to how much clothes were being washed.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Spoke with keisha from whirlpool, informed me that the higher water level on this washer was normal.77206150000 Replacing the control board will do no good and is not being allowed by whirlpool. Customer is not satisfied with high water levels in wash. Customer was under the impression that auto sense would put water in according to how much clothes were being washed.; Job Cmpltd,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Valley View, OH 44125
Chad P.
Job Details: 11/22/2017
Water shut off to unit. Turned on and observed. No water entering the unit. Ran normal wash 3x and canceled. Fill valve did not fail to shut off. Adjusted drain line under sink and add3d additional loop. Advised to use as normal and monitor. Op test ok. ; Job Cmpltd
We serviced a
KEMS309BSS00 KITCHENAID
Model WALL OVEN
Near Seven Hills, OH 44131
Chad P.
Job Details: 11/22/2017
Ran unit on bake at 350. Unit preheated in 16 min. Both bake and broil element were cyclin correctly. Temp tests good at 352. Op test ok. Advised to use as normal.
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Ran unit on normal wash. Operations and sounds are normal. Op test ok. ; Job Cmpltd,
We serviced a
KOSC504ESS KITCHENAID
Model WALL OVEN
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Found inner glass stained. Cleaned. Op test ok. ; Job Cmpltd,
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Ran unit on heavy bulky with load. Ran entire cycle. No leaks found. Unable to duplicate. ; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/22/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/22/2017
Installed new cams and switches, op test good. ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 11/22/2017
Replaced drain pump and tested, op test ok.;
We serviced a
NTW4605EW AMANA
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 11/22/2017
CC that the clothes are coming out wet and the unit does not fill with water. Ran a normal load and a drain and spin with 6 bath towels. Water filled over the towels and the towels came out damp. Advised cust to use 1-2 tablespoons of he detergent. Ran diag no codes and a calibrationOptest ok. ; Job Cmpltd
We serviced a
110.62802101 KENMORE
Model DRYER
Near Cleveland, OH 44106
Dan H
Job Details: 11/22/2017
Customer complaint of long dry times, started normal dry cycle, unit is heating, found outside vent clogged, cleared, good airflow now, op test good ; Job Cmpltd
We serviced a
KHMS2050SSS2 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 11/22/2017
Installed parts listed. Op test ok.
We serviced a
MDG5500AWW MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 11/22/2017
Found coils sticking. Replaced.
We serviced a
KDRS467VSS05 KITCHENAID
Model RANGE
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/22/2017
Installed interface and control. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/22/2017
Found drain plug not removed from disposal. Removed plug. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 11/22/2017
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\300155b.png] (via SDM)
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 11/22/2017
The way this gasket goes on to the fridge it is sealed and with the foam insulation attempted to remove the gasket and it started peeling the inner door away from the insulation. Needs the entire door the door will come with a gasket pre mounted in the door ; ordrng 1 LW10407713 (dor-fip wh) and 1 WPW10511975 (WHIRLPOOL TAG),
We serviced a
ATW4675YQ1 AMANA
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details: 11/22/2017
The unit suspension has failed. The unit needs a new suspension ; ordrng 1 W10780048 (SUSPENSION ),
We serviced a
MDB7749SAQ0 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Jeff M
Job Details: 11/22/2017
The chopper blades and screen was plugged I cleaned the unit op tested good;
We serviced a
W5CE3024XB00 WHIRLPOOL
Model COOK TOP
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/22/2017
The unit was not cracked. It was a caramelized something. I scraped it off unit tested good.; Job Cmpltd
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 11/22/2017
Infinite switch is not limiting power on low settings for right front burner, needs replaced; ordrng 1 WPW10441696 (switch-inf),
We serviced a
GB2FHDXWQ05 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 11/22/2017
Customer stated unit will make a boom sound periodically, ran service tests, cycling each function on and did not produce sound, heard a “cabinet pop” sound and customer said that’s it, essentially insulation has degraded slightly, causing cabinet to have room for expansion and contraction, explained to customer, there is no recourse for this issue, should not affect operation of the unit, advised to monitor temperatures, but other than sound being an annoyance, there appears to be no issues.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 11/22/2017
Installed new blower wheel, op test good ; Job Cmpltd
We serviced a
AGR63003MFB0 AMANA
Model RANGE
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/22/2017
CC that there was a fire in the back left corner of the oven. Removed the cover from the bottom of the oven. Found something spilled on the shield. Cleaned the shield. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Avon, OH 44011
Macaulay G.
Job Details: 11/22/2017
Installed freezer door, but handle is stripped out where small screw tightens for handle. Fresh food door needs bottom hinge pin, it is completely missing. Unit also missing both plastic handle plugs. Office to order handle, 2 handle plugs, and bottom hinge pin.; ordrng 1 W10806512 (handle) and 2 W10830982 (plug-hndle)s and 1 W11026307 (hinge-pin), schdld next appmnt for 12/4 MON !,