Near Cleveland, OH 44128
Dan H
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW4950HW1 "Installed new control, op test good"
Near Avon, OH 44011
David R
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc display not lighting up. Unplugged and plugged back in, getting 120, drain pump kicked on. In techsheet shows control is good, replace UI display. Ordering both out to be replaced at same time. ; ordrng 1 W10803367 (panel-cntl) and 1 W11177740 (cntrl-
Near Seven Hills, OH 44131
Gabriel P
Job Details:
04/16/2020
WASHER WHIRLPOOL WFW8410SW03 "Cc that the unit is not draining. Found the drain pump clogged, cleared drain pump. Drain hose was not properly installed. It was lower than 36”."
Near Shaker Heights, OH 44120
Dan H
Job Details:
04/16/2020
DRYER N/A LEC7858AW0 "Customer complaint that drum is not spinning, confirmed, found belt broken, installed new belt, op test good ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDFE104DBL3 "Customer complaint dw not cleaning well and film is all over inside of dw, confirmed brown film over door and racks customer states she cleans and it comes right back, found drain hose without drain loop under sink advised customer to install drain loop
Near Jefferson, OH 44047
Joe O
Job Details:
04/16/2020
WASHER MAYTAG MVWC416FW1 Cc: agitator brokeNeeds agitatorCustomer does not want to repair at this time
Near Lorain, OH 44052
David R
Job Details:
04/16/2020
WASHER MAYTAG MVWB835DC3 "Replaced part. Tested in diagnostics, test 51/52. Good. Op test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details:
04/16/2020
RANGE WHIRLPOOL WFE515S0ES1 Replaced door hinges. Brought extra hinges for return. also customer took door all apart and me and the trainee had to figure out how to put back together she was also missing a screw charge double labor Op test ok.
Near South Russell, OH 44022
Brian M
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDFE104DSS1 Cc unit not washing Found sump running but not creating pressure Needs sump assembly Replaced using truck stock Ran test cycle OP Test Ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Near Hiram, OH 44234
Brian M
Job Details:
04/16/2020
WASHER MAYTAG MHW5630HC0 Customer complaint unit leaked after doing heavy load Ran diagnostics found no errors Ran auto test checked for leaks Removed top checked hoses and connections no leak found Ran complete quick was with a load of towels still no leak Advised customer to wa
Near Highland Heights, OH 44143
Joe O
Job Details:
04/16/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed water valve. Op test ok
Near Avon, OH 44011
Corina B
Job Details:
04/16/2020
WASHER MAYTAG MVWB850YW0 Replaced the bearings and rotor. Optest ok
Near Hambden Township, OH 44024
Jeff M
Job Details:
04/16/2020
DRYER MAYTAG MEDB950YW0 "The idler pulley field needs a new idler pulley. Customer got it said go ahead with the repair, there for 25 minutes tried calling the customer didn’t answer.; ordrng 1 WPW10547292 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44053
David R
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Ran unit, diagnostics mode, no error code, all lights are working. Went through manual mode and checked each and every component. Valves working, drain working, agitate/spin is working. Did a calibration. Looked at control and components underneath, chec
Near Brook Park, OH 44142
Corina B
Job Details:
04/16/2020
RANGE WHIRLPOOL WFG525S0JZ0 Replaced the trim. Optest ok
Near Solon, OH 44139
Brian M
Job Details:
04/16/2020
REFRIGERATOR WHIRLPOOL AFI2538AES Cc unit stopped working after a power surgeAt arrival unit was working and making ice temps are 38 in fridge and 1 in freezer At this time i can see an issue with the Unit Advised to watch and let cool but if unit shuts off again it’s more than likely the
Near Parma, OH 44134
Corina B
Job Details:
04/16/2020
RANGE FRIGIDAIRE FGF368GMR "CC that the cooktop does not lightning smells gas once in awhile. Found the igniter on the cooktop is not sparking. 120 volts to the spark module. Will need a spark module and harness. Found the gas line to the regulator leaking. Advised cust to replace
Near Westlake, OH 44145
David R
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDF750SAYM0 Replaced wheels. Good. Op test ok
Near Cleveland, OH 44111
Gabriel P
Job Details:
04/16/2020
WASHER MAYTAG MVWC565FW0 "Cc that the unit stays stuck draining. Waited 8 minutes till it exit of flood mode Ran diagnostics no error codes, ran a calibration , pass. Ran auto test pass. Found drain hose not properly corrected issue"
Near Brooklyn, OH 44144
Corina B
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced the adjusters. Optest ok
Near Highland Heights, OH 44143
Joe O
Job Details:
04/16/2020
WASHER MAYTAG MVWB766FW1 "Cc: bleach ruined clothesAdvised customer the bleach when added to bleach dispenser, it pours directly into the tub of the washer, and that the unit does not store bleach in dispenser. Ran auto test and calibration. Unit functioning as designed. Op test
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/16/2020
DRYER KENMORE 110.770326 "Cc unit not heating, taking too long to dry loadsRan op test, good flame, but only holding for 7-10 seconds. Pulled vent off, same result. Flame is short cycling, will ignite but only hold 7-10 seconds and then reignite 30 seconds later with same result.
Near Cleveland, OH 44111
Gabriel P
Job Details:
04/16/2020
WASHER WHIRLPOOL CAW42114GW1 "Found error f5e2 lid lock fault Fault is displayed if Lid Lock has not moved into locked position or motor cannot be powered. • Lid is not closed completely due to interference.• Check for lock interference with lock striker.• Wash media buildup (deterge
Near Cleveland, OH 44120
Dan H
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, ran test cycle, no leaks found, unit is leaning forward, leveled, unit is operating as designed"
Near Strongsville, OH 44136
David R
Job Details:
04/16/2020
REFRIGERATOR FRIGIDAIRE LFHT1817LB4 "Cc not cooling well, FZ temp is rising and items thawing out. Fan in FZ is really loud. Can hear it when doors are closed, motor going bad. Temp in FZ is around 35*, FF is about 48*. Checked frost pattern on evap, little to none, gave half an hour frost
Near Bay Village, OH 44140
Gabriel P
Job Details:
04/16/2020
RANGE WHIRLPOOL WOS72EC7HS00 "Cc that the unit it seems that it not heating. ; ordrng 1 W10859573 (sensor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Dan H
Job Details:
04/16/2020
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint that unit is freezing food in fresh food section , temperature at 38 degrees, customers thermometer is reading 10 degrees, unit is operating as designed"
Near Highland Heights, OH 44143
Joe O
Job Details:
04/16/2020
DRYER MAYTAG MEDB766FW0 Cc: long dry timesFound unit has good heat and good air flow. Checked vent outside found basically no air flow outside. Customer needs venting checked. Unit also has long way to travel. Unit functioning as designed. Op test ok
Near Cleveland, OH 44109
Corina B
Job Details:
04/16/2020
DISHWASHER KITCHENAID KUDC10IXWH9 "CC that the top rack does not clean. Ran diag 10-1 Dispenser Electrical Problem, 6-1 Low/No Water,. Found the water not going threw the pump and motor. Will need the pump and motor."
Near Aurora, OH 44202
Brian M
Job Details:
04/16/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit is not cooling properly Found ice build up in freezer evap Found unit to have ice build up by fan causing fan not to work correctly Ran bimetal heater test OP Test Ok Cleared out ice build up Ran test 4 normal frost pattern on evap Switched defros
Near East Cleveland, OH 44112
Dan H
Job Details:
04/16/2020
REFRIGERATOR GE PFSS6PKWASS "Customer complaint that unit is not cooling, fresh food temperature at 74 degrees, freezer section temperature at 76 degrees, no frost pattern on evaporator, compressor and condenser fan are running, unit needs new compressor and evaporator, tenant di
Near Lakewood, OH 44107
Gabriel P
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDFE104DWHS "Cc that the unit is not draining. Found washer inside drain pump clear out ran calibration and drain pass,opt test ok"
Near North Royalton, OH 44133
Corey L.
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dw spray arms not spraying, confirmed found sump failed, replaced with part sent, op test good"
Near Chardon, OH 44024
Jeff M
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDTE334GPS0 The unit fills and sprays. Heating element works. I wasn’t able to duplicate the issue. I did run the machine through calibration cycle unit tested good
Near Beachwood, OH 44122
Joe O
Job Details:
04/16/2020
DRYER MAYTAG MGDX655DW0 "Cc: pieces falling apart on interiorFound drum wore through felt and started wearing through the front panel. Needs panel, clips, drum, and feltInterior of unit full of lint and clothing.Drum shows under a 10 yr warrantyCustomer does not want to repair a
Near Streetsboro, OH 44241
Brian M
Job Details:
04/16/2020
DRYER MAYTAG GEW9250PW0 "Installed heater, thermal cut off and door switch Ran test cycle made sure door switch was working and unit heating OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
Near Parma Heights, OH 44130
Corey L.
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dw leaking from bottom, confirmed after about 10 minutes into cycle water dripping from bottom of door, found water leaking past dispenser; ordrng 1 W11227945 (deflector) and 1 WPW10329609 (vent) and 1 WPW10671905 (deterg disp asm)"
Near Cleveland, OH 44109
Dan H
Job Details:
04/16/2020
RANGE KENMORE 790.7323931 "Customer complaint that oven Is not heating. Found igniter weak, installed ne igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Seal on dispenser can lose put back together and it correct issue,opt test ok had customer tested pass"
Near Strongsville, OH 44149
David R
Job Details:
04/16/2020
RANGE WHIRLPOOL WFE710H0AH0 "Cc flames came up in oven. Took off cover, found element broke in pieces. Checked wires to make sure nothing else was burnt. Ordering element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details:
04/16/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVY04 "Replaced the evap fan motor and wire harness.,op test ok"
Near Maple Heights, OH 44137
Jason N
Job Details:
04/16/2020
RANGE AMANA AGR5330BAB3 "Cc unit clicking continuously Customer stated they were cooking at the time when it started clicking. Customer called gas company out, they unplugged unit and shut gas off. Plugged unit in when I got there, turned gas on. Tested all cooktop burners. Good
Near Painesville, OH 44077
Jeff M
Job Details:
04/16/2020
WASHER WHIRLPOOL GHW9400PW0 The inner basket is broken both tubs need to be replaced. Parts are discontinued; ordrng 1 8182247 (basket DISCONTINUED)
Near Cleveland, OH 44123
Corina B
Job Details:
04/16/2020
REFRIGERATOR GE CFSP5RKBCSS "CC that the unit is not cooling in the ff section, not making ice and lights are flickering. Ff 32*-36* freezer fan is fluctuating in speed. No air flow coming to the ice maker. Will need a new control and fan."
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details:
04/16/2020
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Customer complaint mw not heating, confirmed, found mag failed, replaced with part sent, op test good"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit starts but doesn’t fill or washRan diagnostics, no codes stored. Ran auto test cycle. All functions passed. Ran calibration. Started wash cycle. Op test good, no issues found at this time."
Near Westlake, OH 44145
Gabriel P
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDF780SLYB0 "Cc that the unit is leaking. Ran a normal cycle, pass. Checked seal is torn need replace also control panel keep coming of on right side clips are broken need to order also wheels on rack broke off ordering as well ; ordrng 4 W10195416V (dish rack whee
Near Cleveland, OH 44110
Dan H
Job Details:
04/16/2020
WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, unit is o
Near Kent, OH 44240
Brian M
Job Details:
04/16/2020
WASHER WHIRLPOOL MVWB855DC1 Cc unit gave error Was able to access diagnostics found f6e2 error Communication error unit would not continue any steps Needs UI and control Customer wants to contact whirlpool
Near Atwater, OH 44201
Brian M
Job Details:
04/16/2020
DISHWASHER GE GDT625PSJSS Cc unit had a burning smell and sometimes the soap dispenser not opening Ran diagnostics found no errors Ran manual test on heater no burning smell or burn marks on heater coil Ran manual dispenser check 10x door opened every time No issues found at this
Near Mentor, OH 44060
Jeff M
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 Installed new part unit tested good
Near Cleveland, OH 44119
Dan H
Job Details:
04/16/2020
DRYER WHIRLPOOL WED4900XW0 "Customer complaint of loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
Near Maple Heights, OH 44137
Jason N
Job Details:
04/16/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc unit not making iceRan manual harvest test on ice maker, ice maker cycling, does not call for water, continuously cycles. Unit needs ice maker. Replaced using truck stock. Ran harvest test, indexed and filled mold with water. Op test good.; used 1 W10
Near Pepper Pike, OH 44124
Joe O
Job Details:
04/16/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed control. Programmed control. Watched. Unit started, is cooling. Not shutting down. Op test ok"
Near Mentor, OH 44060
Corina B
Job Details:
04/16/2020
RANGE GE JGSP28SEN4SS CC that the oven is not heating. Found the igniter is weak. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock
Near Lorain, OH 44052
David R
Job Details:
04/15/2020
WASHER MAYTAG MVWB765FW3 Replaced parts. Tested. Ran test cycle. Good. Op test ok
Near Brooklyn, OH 44144
Corey L.
Job Details:
04/15/2020
DRYER WHIRLPOOL WED8500DC4 "Customer complaint dryer not heating confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, started timed dry, unit did not heat, found unit only
Near Lorain, OH 44052
Gabriel P
Job Details:
04/15/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Arm came loose correct issue also customer remove plates on top of sump pump but did not put back correctly but correct issue as well,opt test ok"
Near Leroy Township, OH 44024
Joe O
Job Details:
04/15/2020
DISHWASHER WHIRLPOOL WDF760SADB0 Installed sump assembly. Ran test cycle. Op test ok
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed new part unit tested good
Near Euclid, OH 44119
Dan H
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that door handle and mullion fell off, confirmed, no damage, reinstalled, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details:
04/15/2020
DRYER AMANA NED4655EW1 "Customer complaint dryer making a very loud noise when started and will smell shortly so it was stopped, confirmed noise coming from blower wheel, found excessive fab softener pellets collected in blower housing, removed, advised not to use more than 2tb
Near Euclid, OH 44117
Dan H
Job Details:
04/15/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not working, confirmed, found no power to unit, advised customer that they need an electrician to correct power supply"
Near Avon, OH 44011
Gabriel P
Job Details:
04/15/2020
DRYER WHIRLPOOL WGD8000DW4 "Found vent clogg a little customer clear it out also found vent kink took pictures advise customer to change it,at first check voltage it was good and notice when igniter started to heat in few seconds will shut off I was going to check for sensor but en
Near Monroe Township, OH 44030
Jeff M
Job Details:
04/15/2020
WASHER AMANA NTW4516FW3 The unit still doesn’t have hot water hooked to the unit. Therefore will not work correctly.
Near Westlake, OH 44145
Gabriel P
Job Details:
04/15/2020
DISHWASHER KITCHENAID KDFE104HWH0 Cc that the unit is not draining. Customer said that a wine glass broke about a week ago. Checked the drain pump and it had glass stuck inside drain pump and glass in the filter as well. Clear out glass ran diagnostics no error codes. Ran calibration o
Near Westlake, OH 44145
Gabriel P
Job Details:
04/15/2020
WASHER WHIRLPOOL WTW4855HW1 "Cc that the unit stays in wash cycle for 1hour and 30 min and it was leaking. Found main valve dripping water. Ask them to get a plumber also ran quick wash and it did not stay on wash it pass through the cycles. Working as designed. Ran auto test and ca
Near Cleveland, OH 44135
Dan H
Job Details:
04/15/2020
WALL OVEN WHIRLPOOL WODA7EC0HZ00 "Installed new control, antenna, and user interface, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/15/2020
MICROWAVE GE PVM9179SK1SS "Cc when door close it shut the power off found switch bad giving estimate,customer will not repair"
Near Gates Mills, OH 44040
Jason N
Job Details:
04/15/2020
DRYER MAYTAG LDG9606AAE Installed blower wheel. Operation test good. No abnormal sounds.
Near Shalersville Township, OH 44255
Brian M
Job Details:
04/15/2020
WASHER GE GTW460ASJWW "Cc unit keeps pumping Found error for pressure sensor 25, Ran test 10 to verify functionality of sensor OP Test Ok Advised customer on soap usage"
Near Strongsville, OH 44149
David R
Job Details:
04/15/2020
DRYER SAMSUNG DV45H7000EW/A2 "Replaced parts. Tested. Ran cycle, heated. Op test ok"
Near Highland Heights, OH 44143
Jason N
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit freezer door pops open when closing ff doorConfirmed slight pop when ff door closing. Advised customer this is typical for these units. Used some petroleum jelly on freezer door gasket to help “hold” door closed. Better, freezer door not popping
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/15/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 "Cc unit starts then drains after a few minutes, then continues to run.Ran diagnostics, no codes stored. Ran normal wash cycle, unit cycling properly. Customer was concerned about the unit draining already, thought the cycle continues. Advised customer ab
Near Brimfield Township, OH 44240
Brian M
Job Details:
04/15/2020
WASHER WHIRLPOOL WTW8500DC Complaint unit stopped mid cycle Found error stored for over load Ran manual test on spin and agitator No issue found Can not run full test due to not having water hook up
Near Lakewood, OH 44107
Corina B
Job Details:
04/15/2020
WASHER MAYTAG MVWC415EW2 "CC that the unit does not spin and the drain pump is leaking. Checked the drain pump not seeing a leak. Checked in between the tub and basket, clear. Will need a gearcase"
Near Cleveland, OH 44111
Corina B
Job Details:
04/15/2020
WASHER AMANA NTW4516FW3 CC that the unit does not do anything. Found the drain hose on the ground. Raised the drain hose to 39”. Started a normal cycle. Optest ok.
Near Chardon, OH 44024
Joe O
Job Details:
04/15/2020
WASHER WHIRLPOOL WTW5000DW1 Cc: stuck in drainCustomer stated it happened after she forgot to turn the water on for the unit and walked away. Found error code for long fill no fill. Cleared code ran auto test and calibration. Op test ok
Near Novelty, OH 44072
Joe O
Job Details:
04/15/2020
WASHER WHIRLPOOL WFW5620HW0 Installed control and ui. Ran diagnostics test cycle. Op test ok
Near Strongsville, OH 44136
David R
Job Details:
04/15/2020
RANGE WHIRLPOOL WFE550S0HZ1 Replaced part. Good. Op test ok.
Near Brook Park, OH 44142
Corey L.
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed parts, op test good, evened up ff doors"
Near Seven Hills, OH 44131
Corey L.
Job Details:
04/15/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Customer complaint door not closing, confirmed found right side of door jumped out of lower channel to the upper channel on hinge not allowing dr to shut, corrected and adjusted tab to help prevent reoccurrence, op test good"
Near North Ridgeville, OH 44039
Corina B
Job Details:
04/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the vent. Started a cycle. Optest ok.
Near Strongsville, OH 44136
David R
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc water dripping from dispenser by itself, even when not getting water, water will drip and build up. Seemed like connections a little loose. Replaced connector from t/s. Tested. No dripping. Good. Customer asked about FZ door sticking out a little furt
Near Highland Heights, OH 44143
Joe O
Job Details:
04/15/2020
REFRIGERATOR GE GSC23LSRCSS "Cc: noise, not cooling properlyUnit was not running upon arrival. Found temps in ff at 43 degrees, and freezer at 8 degrees. Found unit has a good frost pattern. Could not duplicate noise."
Near Wickliffe, OH 44092
Jason N
Job Details:
04/15/2020
DRYER GE GTD65GBSJ3WS "Cc unit not workingConfirmed powers on but no operation. Found belt broken. Unit needs drive belt.; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Jason N
Job Details:
04/15/2020
WALL OVEN KITCHENAID KEBS177DSS7 "Installed door latch, temp probe and oven door hinges. Ran test bake to 300 degrees. Op test good."
Near Streetsboro, OH 44241
Brian M
Job Details:
04/15/2020
DRYER MAYTAG MED5630HC1 Installed control Ran test cycle OP Test Ok
Near Parma, OH 44134
Corina B
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Replaced the condenser fan, evap fan, defrost control and the start relay optest ng. Called t/l. From white to black 120 volts. Jumped the orange and black, compressor turned on for a sec. jumped the orange to red nothing turned on, until the evap cover
Near Cleveland, OH 44123
Joe O
Job Details:
04/15/2020
DISHWASHER KITCHENAID KUDS35FXSS4 Cc: not washingFound spoon under float. Advised customer to watch for items getting stuck under float. Ran test cycle. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Near Jefferson, OH 44047
Jeff M
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRV996FDEH00 called Whirlpool tech line we put in diagnostics we checked the control boards found that the freezer fan is receiving power control board was not needed. Customer would like reimbursed for the parts and exchange for the evaporator motor that is needed.
Near Streetsboro, OH 44241
Corey L.
Job Details:
04/15/2020
WASHER MAYTAG MVWB850YW1 "Replaced bearing, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details:
04/15/2020
REFRIGERATOR AMANA ABB2224BRW01 "Customer complaint noise coming from back of fridge, found unit set to highest setting on frz and ff, moved to 4 for both, found damper excessively loud when opening and closing ; ordrng 1 WPW10594330 (control DAMPER)"
Near Painesville, OH 44077
Jeff M
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Auger motor was making a super loud noise I pulled the bin out it was stuck. Put them back in everything started operating as designed
Near Parma, OH 44134
Corina B
Job Details:
04/15/2020
WASHER GE GTWP2000F0WW CC that the unit shakes when agitating. Found water at the bottom of the washer. When filling found the gearcase is leaking. Will need a new gearcase.
Near Cleveland, OH 44112
Dan H
Job Details:
04/15/2020
DRYER WHIRLPOOL MEDB765FW0 "Customer complaint that unit is not always starting, ran diagnostics found f2e1(stuck key), unit needs new user interface, customer does not want to pay service charge, customer has 5 year extended warranty , advised customer that they need to contact
Near Aurora, OH 44202
Brian M
Job Details:
04/15/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit still doing Same things Called whirlpool they advised that this is a known issue and that customer has to connect to internet due to software updates or she can wait until new interfaces are made with new software on them. Walked customer through
Near Andover, OH 44003
Jeff M
Job Details:
04/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 The compressor is not receiving any power needs a new control board also the front right wheel is split broken into pieces; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10359255 (roller-cab)
Near Lakewood, OH 44107
Dan H
Job Details:
04/15/2020
WASHER MAYTAG MAV408DAWW "Customer complaint that unit is smoking, confirmed, motor is burning, unit is not spinning, disconnected motor from transmission, motor spins, found an oil puddle under transmission, unit needs new transmission, this is the unit that requires the specia
Near Moreland Hills, OH 44022
Jason N
Job Details:
04/15/2020
RANGE KITCHENAID KSGG700ESS1 Cc unit front burner not ignitingConfirmed no spark on RF burner. Replaced orifice holder assembly. Ran op test on all burners. Op test good.
