Service History 62

We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ3
Near Parma, OH 44134
Gabriel P
Job Details: 05/13/2021
found fuse open advise customer that the reason of fuse open is cause interlock he will need both parts customer will not fix ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (Fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/13/2021
"Cc: not spinning out clothes enough, not startingCustomer stated she has to ring out the clothes before drying them. Customer also stated the unit has not worked for the last couple days. Found no stored error codes. Ran normal cycle. Unit started. Filling and washing. Ran drain and spin. Found unit is reaching high speed spin. Tested with load of bath towels. Got towels wet, ran drain and spin. Found clothing hot at end of cycle. Found hot and cold reversed. Swapped water lines. Ran quick test cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKB0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/13/2021
"Correct issue with drain pump,opt test ok"
We serviced a
MAYTAG DRYER
Model N/ANNNNNN
Near Westlake, OH 44145
Gabriel P
Job Details: 05/13/2021
When nock on door customer said noise when away she cancel appointment no need to diagnose
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/13/2021
Hub assembly on the machine is stripped out customer will install the part no return visit is necessary; ordrng 1 W10528947 (Hub assy) and 1 S (S)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44129
Jason N
Job Details: 05/13/2021
"Cc unit codes f0e4.Ran diagnostics, verified f0e4 for spin speed limited by water temperature. Checked water hookup to unit. Hot and cold are correct. Checked thermistor value of inlet valve. Reading 7-8k at ambient, according to chart, this would be approx. 160degrees. Replaced inlet valve using customer supplied pre Id part. Ran auto test. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/13/2021
Found connector loose correct issue customer said he will find receipt cause is still under the manufacture warranty he will call office also I advise him that if there is no prove he will be bill ; O-emld tckt
We serviced a
IKEA RANGE
Model IEL730CS1
Near Oberlin, OH 44074
David R
Job Details: 05/13/2021
"Replaced part, tested, bake 350. Good, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/13/2021
"Cc that the unit is not draining. Confirmed ran diag found error codes. 82 drain motor electrical problem 10*1 dispenser electrical problem 62 fill valve electrical problem 83 drain suck on. Check for power coming in to drain pump only 23V. Also ohms out drain pump it only had 3ohms. Unit will need drain pump and main control. Cust will call back with feedback from Maytag.; ordrng 1 W11225084 (Control) and 1 WPW10348269 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Elyria, OH 44035
Marie V
Job Details: 05/13/2021
"When replaced door does not shuts all the way, took pics but isnt very clear door is warped. Will order new. Also the model we got provided was 00 and this unit is 01. Different door part number as well. ; ordrng 1 LW10801811 (Door)"
We serviced a
GE WALL OVEN
Model PB930SH3SS
Near Willoughby Hills, OH 44094
Joe O
Job Details: 05/13/2021
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Rome, OH 44085
Jeff M
Job Details: 05/13/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 05/13/2021
"Ccthat the top for the water filter does not stays , that the right hand side drawer does not close slowly like the right side and that the self metal on it keeps falling off. Unit will need top for filter , will need hinges because I found plastic broken from it and it will need new shelf , glue on it is bad. Cust will contac back with what whirlpool told them.; ordrng 1 W10754145 (Top cover) and 1 W11397195 (Adapter) and 1 W11409809 (Adapter left) and 1 W11245713 (Shelf glass), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRD22FKBT02
Near Lakewood, OH 44107
Marie V
Job Details: 05/13/2021
"Replaced thermostat, set unit back to recommended . Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Willoughby Hills, OH 44094
Joe O
Job Details: 05/13/2021
Customer decided she did not want name plate on. Customer can install if they change their mind.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/13/2021
"Verified issue with the unit still not cooling and found a leak in one of the lines so will need to reorder compressor and will also need freezer fan motor which is not running and main board is sending 12.47 dc. Will need a new compressor, evap freezer fan and drier. ; ordrng 1 W11407678 (Fan) and 1 W11025999 (Compressor) and 1 W11035643 (Evaporator) and 1 W10865322 (Evaporator) and 1 W11109499 (Drier)"
We serviced a
KENMORE REFRIGERATOR
Model 106.445696
Near Chesterland, OH 44026
Joe O
Job Details: 05/13/2021
"Cc: not cooling properly in freezerFound temps at 0 degrees in freezer and 42 degrees in ff section. Customer stated if they move the thermostat any lower then the coldest settings the unit will thaw everything in the freezer. Unit has a good frost pattern. Tapped the thermostat housing unit turned on and started to cool. Needs thermostat; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Joe O
Job Details: 05/13/2021
"Cc: not rinsing, or spinning properly, lights intermittently not coming onCustomer stated a couple loads did not rinse or spin. They also stated a few times the lights on control did not come on when powered up(but unit still started). Found error codes f7e6(motor fault) f7e7(motor unable to reach target rpm). Ran test 3(drive system), motor started, is agitating. Ran manual spin, unit is getting to speed. Ran rinse and spin. Advised customer on loading and adjusting clothes if out of balance. Needs control.Control out of stock, office to reschedule; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mentor, OH 44060
Joe O
Job Details: 05/13/2021
Installed cook top. Unit not burning properly. Needs burner caps. Customer to install; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Cleveland, OH 44108
Jason N
Job Details: 05/13/2021
"Cc unit error code f0e1. Cust showed pop. Customer stated sometimes unit will work when running a bake cycle, occasionally will code f0e1 and unit oven will not function. Ran bake test, after 10 minutes of preheat, oven coded f1e0 for internal board failure. Ordering control board. ; schdld next appmnt for 5/21 FRI !"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Olmsted Township, OH 44138
David R
Job Details: 05/13/2021
"Unplugged unit, plugged in, lights working correctly. Door ajar light on still. Found read switch on Left door is not working properly. Through diagnostics shows open both open and close door state. Ordering ; ordrng 1 W11199487 (Cover) and 1 W11449482 (Reed switch control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44108
Jason N
Job Details: 05/13/2021
"Cc unit not going through cycles.Cust states unit will not go through entire cycles, seems to stay in sensing or leaving cloths wet. Drain hose is in proper position. Customer immediately started a load when arrived to show what was happening. Unit filled with water during sensing, advanced to wash cycle. Canceled cycle, ran drain and spin cycle. Good drain out and spin. Ran diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck key. Started quick wash cycle, unit filled with water and advanced to wash cycle. Cycle finished. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Columbia Station, OH 44028
David R
Job Details: 05/13/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Parma, OH 44130
David R
Job Details: 05/13/2021
Cc unit not heating. Found voltage dropping from burnt terminal on outlet. Customer to have electrician check outlet and breaker. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Strongsville, OH 44149
David R
Job Details: 05/13/2021
Cc Icemaker not working. Customer said this is the third or fourth time it stopped making ice. She just replaced filter. Has tired unplugging unit and turning on/off Icemaker. Icemaker try is stuck upside down. Will not cycling. Ordering both control and Icemaker.; ordrng 1 W11284458 (Icemaker) and 1 W11449482 (Control)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Marie V
Job Details: 05/13/2021
"Took unit apart and tried to remove blower wheel, is ceased to the motor. Will have to order and come back to put blower wheel; ordrng 1 WP697772 (Blower wheel)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Jason N
Job Details: 05/13/2021
Installed drain hose. Routed to washtub nearby. Ran auto test. Op test good.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near LaGrange, OH 44050
Gabriel P
Job Details: 05/13/2021
"Replace console,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near LaGrange, OH 44050
Gabriel P
Job Details: 05/13/2021
The right door is damage ordering ; ordrng 1 LW10913407 (Right door)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
David R
Job Details: 05/13/2021
"Cc not working. Found motor sheared off and ripped belt, replaced belt from t/s. Have to order out motor and wheel; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near South Euclid, OH 44121
Jason N
Job Details: 05/13/2021
"Cc unit not washing dishes thoroughly. Customer stated unit is leaving some dishes dirty at the end of the cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle, got water coming in, spray arms rotating properly. Found clogged spray holes in both upper and lower spray arms. Removed plastic wrap pieces from spray arms. Ran wash test, ensured good spray pressure and proper spray arm rotation. Op test good."
We serviced a
MAYTAG DOUBLE OVEN
Model MGR6775ADW
Near North Olmsted, OH 44070
Corina B
Job Details: 05/13/2021
CC that the upper oven does not heat. Checked the igniter with the amp drawl 2.84 amps. Replaced the igniter from t/s. Heated the oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44102
Corina B
Job Details: 05/13/2021
"CC that the unit does not put a lot of water in and stopped working. Ran diag F7e6 Motor Fault. Found a coin in between the basket and agitator. Tested the hot and cold water valves, good. Started a spin and agitate, good. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent, Started a load of sheets, filled and started washing. Optest ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Grafton, OH 44044
Gabriel P
Job Details: 05/13/2021
Found unit drain leaking to pictures ordering part ; ordrng 1 W11291620 (Hose)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Gabriel P
Job Details: 05/13/2021
"Replace agitator,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, OH 44024
Jeff M
Job Details: 05/13/2021
The dishwasher is leaking I found the lower spray arm is starting to separate causing water to go where it shouldnt which is causing it to leak ; ordrng 1 5304517981 (Arm) and 1 S (S)
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Jeff M
Job Details: 05/13/2021
I install the new part it did not work I tested the heating element circuit at the control board I have 17 ohms . On test 4 diagnostics the control board is not supplying 120 V.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Cleveland, OH 44111
Marie V
Job Details: 05/13/2021
"Cc that the unit makes and it will stop and come back and that the broccoli got frozen on fresh food section at the bottom shelf. Took temps freezer was at 0* and from 37* to 41*on fresh food section. Took panel off and looked at the evaporator. Good frost pattern,took pics. Check ohms on freezer thermistor was 8.45kohms , 22*. Heard the noise couldnt heard where it came from. Unplugged unit and waited and plugged back in to try to duplicate didnt work. Told cust to take a video when the noise is present. She said that she will and then call back. I also change the settings on freezer from recommended to max.op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Middleburg Heights, OH 44130
David R
Job Details: 05/13/2021
Customer had questions about fabric softener in dispenser. Unit is working correctly. Showed customer drain port on dispenser and explained how it works. Unit is good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/13/2021
Installed gearcase clutch and slider Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Jason N
Job Details: 05/13/2021
"Installed UI controller. Op test no good. Interface not powering on. Checked voltage to main ACU, checked good at 123v. Checked power to control transformer , checked good at 121v. Checked power out to UI p1 connector from transformer, 0v on all transformer secondary power wires. Unit needs control transformer. Also found thermostat housing broken while doing power checks. Unit will need thermostat replaced as well. ; ordrng 1 WPW10111628 (Control transformer) and 1 WP9759242 (Thermostat)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Joe O
Job Details: 05/13/2021
"Cc: thumpingFound unit thumping when running. Found belt not centered on motor pulley, and slightly hitting the side of pulley causing it to jump. Adjusted belt. Ran test cycle. Op test ok"
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Ashtabula, OH 44004
Joe O
Job Details: 05/13/2021
Installed rollers. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Painesville, OH 44077
Jeff M
Job Details: 05/13/2021
Customer is having an issue with the machine not functioning properly. I ran it through a diagnostic cycle everything appears to be working fine
We serviced a
WHIRLPOOL WASHER
Model WFW8500SR00
Near North Royalton, OH 44133
David R
Job Details: 05/13/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Parma, OH 44130
Marie V
Job Details: 05/13/2021
"Cc that the gasket on the freezer section is hanging down, and that the fresh food section sometimes it freezes food. Took temp, fresh food section was at 40* and 5* on freezer. Adjusted freezer gasket. Op test ok.told cust if it gets colder they can always change the control settings, but when they do it to monitor unit to make and I change control setting on freezer from recommended to max. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near University Heights, OH 44118
Jason N
Job Details: 05/13/2021
"Cc unit leaking from front door. Customer stated unit started leaking from the front of the door during the cycle, also installers were unable to install bottom kick plate. Found unit is mounted leaning forward in cabinet space. Corrected unit installation, installed with slight tilt back. Installed bottom kick plate. Ran wash cycle for 10 minutes. No leaks found on unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 05/13/2021
"Replaced control , op test ng. Check for power going to ice maker had 0. Unplugged unit and plugged back in got 120V, cycled ice maker and put my meter leads from N to V got 82V all the way and then when is about to put water in it drops down to 0. Called whirlpool tech line spoke with Leon . He said to replace harness wire . Brought core for return ; ordrng 1 W10882923 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 05/13/2021
"Customer had another come out about a week ago, every since they came out customer said water dispenser isnt working as well. Customer just replaced water filter. Cc Icemaker not working, top FF lights and FZ lights arent working. Tried going into diagnostics, wont let me. Regular options setting on UI will not go into options, just flashes when pressed. When pressing water/ice dispenser, no noise from valves, for ice the flap will not open. Cut off breaker, for 5 mins. Can go into diagnostics, but do not hear 3 way valve opening, cannot even select any options as well. Checked Icemaker error codes, wont even bring it up. All connections plugged in. Ordering main control, UI, Icemaker, valves, lights; ordrng 1 W11224256 (Control) and 1 W10865826 (Valve) and 1 WPW10341329 (Dual valve) and 2 W11462342 (Module)s and 1 W11205082 (Module) and 1 W11405309 (UI) and 2 WPW10346924 (Pad)s and 1 W10836794 (Separator) and 1 W11294907 (Icemaker) and 1 W10695459 (Led)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Jeff M
Job Details: 05/13/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/13/2021
Customer showed pop took pic Cc unit is hot on the service near control and on door Ran test bake Found under normal operation unit does get a little warm near control area Advised customer this is normal per design and the vent is under control area OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44102
Corina B
Job Details: 05/13/2021
Replaced the control and temp sensor. Optest ok
We serviced a
WHIRLPOOL RANGE
Model GBD307PDB7
Near Madison, OH 44057
Jeff M
Job Details: 05/13/2021
The upper broil element a relay on the control board is stuck closed needs a new main control board unfortunately the part is discontinued there is nothing that can be done
We serviced a
KITCHENAID COOKTOP ELE
Model KICU569XBL
Near Cleveland, OH 44102
Corina B
Job Details: 05/13/2021
"Replaced the modules. F63 c91 neither code are listed. Called t/l and spoke with Rick explained that we replaced both modules and the error code f63 and c91 are coming up now. Checked the wiring, correct. Will need to replace the models and control ; ordrng 1 W10857233 (Module) and 1 W10885135 (Module) and 1 WPW10396615 (Ui)"
We serviced a
KENMORE WASHER
Model 11023822100
Near Solon, OH 44139
Brian M
Job Details: 05/13/2021
"Cc unit wont spin Found lid switch damaged Needs lid switch ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Geneva, OH 44041
Jeff M
Job Details: 05/13/2021
The hub assembly was stripped installed the new part unit op tested good ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/13/2021
Cc of hot water on cold cycle Found hot cold reversed swapped hoses OP Test Ok
We serviced a
MAYTAG WASHER
Model LAT3600AAE
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2021
"Cc unit had some water right in front of unit, did say the load she had in couldve splashed water over the ground. Tested, put water level on super, to fill all the way to the top. Let unit run, took front panel off to check. Let run for 20 mins, no leaks. Checked all ports, good. No leaking during drain, unit drained, spin checks good, no water coming down middle. Unit is good, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Ashtabula, OH 44004
Joe O
Job Details: 05/12/2021
Installed water valve. Ran test cycle. Pipes still chattering. Advised customer they need a plumber or contractor.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Jason N
Job Details: 05/12/2021
"Cc unit making loud noises. Customer states unit is making loud noises when its going through cycle. Ran auto test, some water hammer when valves are closing. No abnormal sounds heard on unit. All functions/noises normal. Ran spin test with clothing load. Minimal vibration, no abnormal sounds heard. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/12/2021
Installed console and main control. Ran dryer timed dry test for 20 minutes. Dryer ran entire cycle without an issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44112
Jason N
Job Details: 05/12/2021
"Cc unit not cooling in both sectionsCustomer had unit unplugged for a day due to ice buildup in freezer. Also stated freezer door does not close all the way. Confirmed, left side of freezer door is not closing. Found loose screw on door slide preventing slide from retracting fully. Tightened screw. Lubricated slide rails using food grade silicone. Cleared remaining ice from evaporator, freed up evaporator fan blade. Reassembled, door now closing fully. Good airflow to both sections, unit starting to cool. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/12/2021
Installed control and latch Ran diagnostics auto test OP Test Ok
We serviced a
GE DISHWASHER
Model GDT530PSD2SS
Near Painesville, OH 44077
Brian M
Job Details: 05/12/2021
"Cc of leak Ran test cycle could not see leak but found foam wet under door Advised its most likely a vent seal or door seal but cant be positive ; ordrng 1 WD08X10092 (seal) and 1 WD08X21894 (dishwasher door gask), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Columbia Station, OH 44028
David R
Job Details: 05/12/2021
"Customer put of manufacturing warranty, customer has 3 years extended warranty. Let customer know whirlpool did not send us over a dispatch or anything. Will need to call them and let them know about extended warranty and send dispatch to office. Cc noise with gearcase. Once verified would order gearcase W11454734, cam W10721967, belt W11239857, washplate W10752283*** saved tckt"
We serviced a
MAYTAG WASHER
Model MLE2000AYW
Near Lorain, OH 44055
Gabriel P
Job Details: 05/12/2021
Found no air gap where drain hose goes in pvc pipe also ran cycle and drain and spin is working as designed being and old unit I advise then to do less load or small load
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/12/2021
Replace switch opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/12/2021
"Cc unit upper rack rubbing on left side.Confirmed upper rack rubbing on tub gasket. Upper rack slightly bowed out on left side. Removed adjusted, manipulated upper rack back into proper shape. Reassembled. Upper rack now retracting and advancing smoothly, no contact on either side. Op test good."
We serviced a
MAYTAG DRYER
Model MEDE500VW0
Near Westlake, OH 44145
Corina B
Job Details: 05/12/2021
CC that the unit is not turning on. Found the door switch is open. Part is nla; ordrng 1 W10128087 (Door switch)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Geneva, OH 44041
Jeff M
Job Details: 05/12/2021
The bearings failed needs replaced ; ordrng 1 W11455453 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Westlake, OH 44145
Corina B
Job Details: 05/12/2021
Steamed the ff evap out. Replaced drain pan and installed the zip tie to the evaporator like the service pointer described. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely on, water trickling into unit, open valve completely, good flow through units valve, started normal wash cycle, unit filled and began washing, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
The loaded hinge failed ; ordrng 1 WPW10299224 (Hinge)
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Perry, OH 44081
Jeff M
Job Details: 05/12/2021
The drain plug in the rear was gunked up with dirt I cleaned it remove the ice out of the drain everything tested good
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Eastlake, OH 44095
Joe O
Job Details: 05/12/2021
"Installed cam, actuator, and belt. Ran auto test and calibration. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Strongsville, OH 44149
David R
Job Details: 05/12/2021
"Cc not agitating. Found actuator not in correct position with cam. Corrected, tested, good. Agitating and spinning. Good. Let customer know about height of drain hose as well. Unit is good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/12/2021
Found error code f4e3 and found 120 going to motor but not starting gave estimate customer will call whirlpool to see if they will cover for parts ; ordrng 1 W11085683 (Pump)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Corina B
Job Details: 05/12/2021
Called t/l to replace the lid. Replaced the lid. Optest
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Willowick, OH 44095
Joe O
Job Details: 05/12/2021
"Installed door seal. Ran test cycle. Unit filling, and washing. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Strongsville, OH 44149
David R
Job Details: 05/12/2021
Replaced parts. Tested. Ran test 51-52. Good. Op test ok
We serviced a
GE DRYER
Model GTDP490GD0WS
Near North Olmsted, OH 44070
Marie V
Job Details: 05/12/2021
"Replaced parts, tested unit and checked air flow outside home. Good. Op test ok"
We serviced a
GE WASHER
Model GFWS2600F1WW
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2021
Installed pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE RANGE
Model 790.405224
Near Cleveland, OH 44130
Corina B
Job Details: 05/12/2021
"CC that the unit is not working. Checked the fuse, good. Checked the terminal block l1 to n 0 volts l2 to n 120 volts. L1 to l 2 120 volts. Will need an electrician. Optest ok"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW
Near Amherst, OH 44001
Gabriel P
Job Details: 05/12/2021
"Found normal sound on unit,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willowick, OH 44095
Joe O
Job Details: 05/12/2021
"Cc: not startingFound terminal block shorted out. Needs terminal block kit and power cord. Replaced power cord and terminal block kit. Op test ok; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Strongsville, OH 44136
David R
Job Details: 05/12/2021
"Cc unit audio not working, not going through cycle. Unplugged unit for 2 mins. Plugged in. Found audio level option turned off. Turned to highest setting, sounds working. Went to diagnostics, F2E1 error. Ran test 51, all components are working. Ran test 52, good. Turned unit on a normal cycle. Went through sending cycle into wash, cycle agitating. Drained, went and tried a deep water wash cycle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/12/2021
"Customer complaint of condensation on door and some water drops left behind after cycle, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Highland Heights, OH 44143
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not starting and water is left in basket, unit powered right on, started normal wash cycle, unit filled and began washing, ran diagnostics found f6e3(communication error), f3e2(inlet water temperature fault), and f8e6(water hazard) error,codes, found valve constantly dripping, f6e3 error says acu cannot hear user interface, unit needs new valve and control, customer does not want repair at this time; ordrng 1 W11171748 (Cntrl) and 1 W11165546 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH
Near Lyndhurst, OH 44124
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks, ran diagnostics no error codes found, unit ran test cycle , upper rack is barely wet, filter screen is warped and does not sit flush in sump, unit needs new sump assembly and filter screen, part is out of stock so not scheduling return appointment ; ordrng 1 W11085683 (Sump) and 1 WPW10463906 (Filter screen)"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/12/2021
"Took unit apart. Heating element showed good. Started unit and checked for power coming in to thermostat and heating element. None. Unit will need main control. Cust will talk to by husband to see if they want to continue with repair, brought heating element with me to return. ; ordrng 1 WB27T11441 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model fftr2021tb5
Near North Royalton, OH 44133
David R
Job Details: 05/12/2021
Customer had questions about fan turning off during the day. Explaining defrost mode and thats normal for the FZ fan to go off and on. Checked and unit test good. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/12/2021
"Cc unit cooktop no on correctly and bubbling under surface. Unit is less than 30 days. Corrected cooktop place,ent, ordering cooktop ; ordrng 1 W11175876 (Cooktop)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/12/2021
All noise heard was normal cannot heird the noise customer hearing advise them to record and send to our office to further review also advise that in the owners manual show the sound that are normal
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/12/2021
"Level unit and balance,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Broadview Heights, OH 44147
David R
Job Details: 05/12/2021
"Cc cooktop light isnt goin off, said it went off correctly yesterday and has been working. Tested each burner, when I turned them on, cooktop light came on and when I turned the burners off, cooktop light went right off at well. Checked wiring and everything plugged in correctly. All burners lighting up correctly. No error codes. As of today. Working correctly."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Highland Heights, OH 44143
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not heating, confirmed, loud buzzing/humming noise from magnetron, unit needs new magnetron ; ordrng 1 W11402082 (Mag)"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Euclid, OH 44132
Joe O
Job Details: 05/12/2021
"Cc: unit counting down then says off but continues to runFound error code f3e2(moisture sensor open or shorted). Ui intermittently allowing selections. Entered diagnostics, unit not allowing diagnostics test to run. Needs control, ui and moisture sensor harnessControl out of stock, office to reschedule; ordrng 1 W11351728 (Ui) and 1 W11350212 (Control) and 1 WPW10298258 (harns-wire)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Dan H
Job Details: 05/12/2021
"Customer complaint of f9e1 error codes, installed new drain pump , op test no good , wash motor is not working, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416363 (Sump)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LPK
Near Madison, OH 44057
Jeff M
Job Details: 05/12/2021
The drain was frozen and steamed out the drain unit tested good