Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRF22DSALY0 "Cc unit not cooling properlyTemps in unit reading 25 in freezer, 56 in ff sections. Checked compressor, running hot, found condenser fan not running. Spin motor by hand, would not start, unit needs condenser fan motor. ; ordrng 1 833697 (motor,cond.fan 2w cw4396), used 1 SHIPPING (shipping and handling) from stock"

Near Gillett St, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Replace parts, ran calibration and auto test, pass. Brought core for return. Op test ok"

Near Detroit Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen. Force unit into a defrost, heating element is working. Steam all ice Checked thermister good and bi-metal good spoke to bj advise me to replace control and thermistor told customer that we could reboot control it might was a glish and waited out if it happens again we can order control and thermistor if they want to continue with repair ,customer agree to wait and see what’s happen before replacing parts,opt test ok"

Near Salem Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED94HEAW0 "Dryer pulley bearings were making loud screeching noise found pulley making replace from truck stock dryer kit ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Stone Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE IKEA IBS300DS01 "Replace control and console,preheat to 350 .opt test ok"

Near W 13th St, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc that the freezer works but no the fresh food section. Checked temp on fresh food section 59* and 3* on freezer. Evap fan is not running. Good frost pattern on evap. The unit also was leaking water from freeer found drain hose clogged, steamed all out. And cleared drain hose. Ordering parts; ordrng 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"

Near Garwood Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Put cardboard underneath the condenser. Noise when away. Op test ok

Near Montclare Blvd, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR GE GNE26GSDGSS "Cc that the lights turned off and he flipped the breaker and it worked for a week and then it started again and that the temperature changes on UI but is good inside unit. call ge tech line they said control board is connected to the issue on ui and lights giving estimate 5024524700X4g86; ordrng 1 WR55X30806 (CONTROL ), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Heron Bay, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS25XVMS1 Installed control. Unit is cooling. Advised to allow 24 hrs for temps to adjust. Op test okCustomer did not have box for core.; used 1 SHIPPING (shipping and handling) from stock

Near Clearwater Ct, Solon, OH 44139
Joe O.

Joe O.

RANGE KENMORE 790.7343331 "Cc: long preheat times, temps incorrectFound igniter is only pulling 2.6 amps. Needs igniter. Installed igniter. Ran test bake. ; used 1 12400035 (IGNITER5299) from stock"

Near Bramble Ln, Solon, OH 44139
Joe O.

Joe O.

DRYER MAYTAG MGDB835DC4 Cc: noise inside unitFound dent in the side pushed up against the drum(cust purchased unit as a scratch and dent). Pushed dent out. Op test ok

Near N Roundhead Dr, Solon, OH 44139
Joe O.

Joe O.

N/A MAYTAG MEW6630DDS "Cc: intermittently upper oven switches to broil when in bake, lower oven cancel button not functioningCustomer stated when upper oven acts up it flashes bake. Found ui not allowing cancel button push for lower oven. Found error code 1d11(runaway temp). Ran test bake on upper oven. Needs control, ui, and oven probe.Control shows no longer available; ordrng 1 12001656 (sensor,ovn) and 1 5765M480-60 (panl-cntrl) and 1 74009003 (cntrl-elec)"

Near W Homestead Dr, Aurora, OH 44202
Jason N.

Jason N.

RANGE GE JGB900SEF1SS "Cc unit bake button not workingConfined bake button will not respond to input. Checked all connections between control board and membrane keypad. All connections good, unit needs keypad membrane. Parts lookup show this part (WB57K10083) as Nla."

Near Stockbridge Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED2VHGXMT00 "Customer complaint of frost build up in ice chute, confirmed, found shaft and spring that ice door are on bent causing ice door to not seal properly, unit needs new spring, shaft and ice door; ordrng 1 WPW10224328 (Spring) and 1 WP2196195 (Pin) and 1 WP2180353 (Ice door)"

Near Hanley Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not making iceCustomer stated they had another company out that replaced the ice maker, has not made ice yet. Found broken wiring on bottom of freezer door. Enough wiring left to repair. Soldered wires back together using western union splice and then shrink wrapped. Routed wire harness away from toe kick trim. Ran test 44, ice maker indexed and homed properly. Ran water test 45, ice maker filled with water. Advised customer to allow up to 24 hrs for ice production to resume. Op test good."

Near Gaitside Trail, Kirtland, OH 44094
David R.

David R.

REFRIGERATOR GE GYE22KMHCES "Cc unit is leaking from bottom left side. Found check valve on drain tube clogged. Found new updated one on Marcone. Will need to clean condenser as well. Ordering part.; ordrng 1 WR02X28554 (drain tube and valve 9.03), used 1 SHIPPING (shipping and handling) from stock"

Near Edgemeer Pl, Oberlin, OH 44074
David R.

David R.

DRYER WHIRLPOOL GEW9868KL1 "Cc not heating and clothes snagging. tested all components dealing with heat, all check in range of where they should be at. Unit is getting 240vAC. 240v showing at heater relay pins, control not reading thermistor closing. Control 3978916, shows NLA, W11086603 lint screen grille needed, WP8577274 thermistor needed. Research control 3978916 sending to parts.; O-emld tckt"

Near Pebble Lake Trail, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE KITCHENAID KERS202BWH0 "Customer complaint that oven is not heating properly, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (Element), used 1 undefined (Shipping) from stock"

Near Beacon Ave, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "CC that the unit is not cooling. Ff and fz 70*. Checked the frost pattern on the evap, no frost. Tapped the system 20” vacuum. Unplugged the unit went to 30”. Will need a compressor, evap and drier; ordrng 1 WP2188822 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 Bpv31 (Piercing valve) from stock"

Near Cherokee Trail, Willoughby, OH 44094
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 CC that the unit is not dispensing the ice. Found a connection to the door flap unplugged. Optest ok. ; saved tckt

Near Dodds Hill Rd, Willoughby Hills, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QTW04 Installed main control assembly. Op test good. Unit turning on and all functions are normal. Advised customer to allow at least 24 hrs for unit to return to desired temps.

Near Hemlock Cir, Beachwood, OH 44122
David R.

David R.

WASHER WHIRLPOOL WTW4855HW1 Replaced parts. Ran diagnostics test and calibration. Op test ok

Near Golf View Ln, North Olmsted, OH 44070
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW1 CC that the unit does not spin or lock. Ran diag lid lock not locking. Replaced the latch. Ran a calibration. Started a drain and spin. Optest ok.

Near Merrie Ln, Chesterland, OH 44026
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HS0 CC that the breaker keeps tripping and there are sparks.found the cord is burnt. Will need a new cord. Checked the terminal block looks good. Cust is going to replace the cord; ordrng 1 PT400 (Cord)

Near Woodrow Ave, Mayfield Heights, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL MGR6772BDQ Cc: food burned in upper ovenCustomer stated she was broiling ribs and unit burned the ribs and foil on the pan. Found error code f1-1(oven temperature above 650 degrees with door unlocked. Ran test bake to 350 degrees. Actual temps at 450 degrees. Found unit has runaway temp. Needs control and oven probe. Control shows no longer available; ordrng 1 74007953 (CONTROL22248) and 1 WP74011433 (sensor- ov10378)

Near Maryland St, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 "Cust showed pop, sent pic. CC that it does not start. Ran diag F5e1 lid lock f2e1 stuck button. When turning the control and pressing start, will lock the unlock. Control starts flashing on the ui. Will need a main control, ui and latch.; ordrng 1 W11135391 (Ui) and 1 W11195970 (Control) and 1 W10810403 (Lock)"

Near Montclair Ave, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS00 Replaced the fan and cover. Steamed out the freezer. Disconnected the ui control. Optest ok

Near Windsor Dr, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GC2 "Cc: not draining, ofb errorFound error code f0e5(off balance load). Suspension checks good not bouncing. Ran auto test and calibration. Ran drain and spin. Advised customer on loading. Advised customer if the error code happens to re adjust clothing and restart. Unit functioning as designed. Op test ok"

Near Fairington Oval, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC555DW1 Ran diag found 0 error codes. Found hub is stripped. Will need new hub. Replaced from t/s. Opt test ok ; used 1 W10528947 (HUB) from stock

Near Lafayette Blvd, Sheffield Lake, OH 44054
Corina B.

Corina B.

REFRIGERATOR GE TPX24PRDABB CC that the water and ice do not work leaking. Found the water lines to the freezer and the refrigerator are melted from the compressor. Will need to replace the waterlines.

Near Beachwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice maker not working, unit pop shows august 2018, unit no longer covered under warranty. Will try calling wpl for concessions; saved tckt"

Near Eddy Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW 4800XQ1 The unit had multiple codes target speed failure overload overflow to clear the codes for the unit and calibration cycle unit tested good.

Near Walnut Blvd, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF590SAJM0 I found a loose wire in the junction box I reconnected the wire unit tested good

Near Lake Erie St, Conneaut, OH 44030
Corey L.

Corey L.

DRYER ROPER RED4516FW0 "Customer complaint dryer not drying well, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, called landlord explained venting should be clear, unit is heating"

Near Cromwell Ave, Cleveland, OH 44120
Jeff M.

Jeff M.

WASHER MAYTAG MVW7230HW0 The unit had an off balance code I cleared the code unit tested good I went over proper use and loading procedures with a customer

Near S Spruce St, Jefferson, OH 44047
Dan H.

Dan H.

BUILT IN FRIDGE KITCHENAID KSSC42QMS01 "Installed new ice maker , op test good"

Near Ainsworth Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 "The units agitator plates stripped out needs a new agitator plate estimate only; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"

Near Sandbridge Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR GE ZISS48DCASS Installed defrost timer and defrost bimetal. Op test good. Advised customer to slow 24 hrs for unit to return to desired temps ; saved tckt

Near Pinetree Rd, Cleveland, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc unit not dispensing water. Found union connection not working. Replaced with t/s. Tested. Water flowing out dispenser. Op test ok; used 1 2198677

Near Center Ridge Rd, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, good frost pattern on freezer section evaporator , ran test 4, 3 way valve is working, frost pattern formed on fresh food section evaporator, thermistors all test good, fans are working, called whirlpool techline spoke to Joel, had me ohm thermistors fresh food section thermistor at 3.9k , freezer section thermistor at 15.3k, techline said that mechanically the unit should be operating fine and suggested that because the unit is so empty that’s why it is not holding proper temperature."

Near Chatham Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL MTW6700TQ0 "Cc unit making noise when in spin cycle and vibration Ran manual spin cycle test, loud bearing noise present. Also found suspension springs weak. Unit will need tub bearing kit and suspension springs.; ordrng 1 W10435302 (bearing) and 1 W10820048 (suspension)"

Near Durkee Rd, Huntsburg, OH 44046
David R.

David R.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Cleared out all debris front and back. Let customer clean under on floor. Good. Op test ok

Near Ralph Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER WHIRLPOOL LEQ8857HQ0 The venting was super dirty there is a wicked smell of stagnant water in the lint buildup inside the venting I took the dryer apart did not find anything dead. that smells coming from the vent. I gave her Gary’s number to give him a call and clean and change the venting

Near Lasalle Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER GE GTD75ECSL0WS "Cc everything lights but it doesn’t work. Checked power on outlet from L1 to N 117 , from L2 to N 117 and from L1 to L2 235. Belt broke off. Unit will need belt and pulley . Office please we couldn’t find the part on Marcone. Ask senior tech BJ to see if he can find it and order the part.

Near Revere Pl, Lorain, OH 44053
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Customer complaint that unit is not starting, confirmed, ran diagnostics found f4e4(L2 line voltage error) error code, found wire to belt switch loose, reset and secured connection, op test good"

Near Bell St, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMYB00 The thermistor has failed it’s not allowing the machine go through the proper defrost cycle the light housing retainer clips are also broken so it’s not staying in the freezer ceiling the lens is missing to protect the lightbulb; ordrng 1 WPW10313917 (housing) and 1 WPW10313918 (lens-light) and 1 WPW10383615 (thermistor)

Near Dublin Ln, Mentor, OH 44060
David R.

David R.

DISHWASHER WHIRLPOOL WDF310PAAW4 "Cc unit not working. Found that the control panel was locked. Unlocked, ran unit, working correctly. Let customer know what to look for and everything. Unit good. Op test ok."

Near Vineyard Ave, Cleveland, OH 44105
Corina B.

Corina B.

WASHER WHIRLPOOL CHW9160GW0 CC that the door will not lock. Found the door lock engaged in the lock position. Will need a new door latch. ; ordrng 1 W10375379 (Latch)

Near Detroit Ave, Cleveland, OH 44102
Corina B.

Corina B.

DISHWASHER IKEA IUD8555DX2 CC that there is a rattling noise when it starts. Found a piece of glass in the drain pump. Cleared drain pump out. Started a cycle twice started and drained. Optest ok

Near Literary Rd, Cleveland, OH 44113
Dan H.

Dan H.

DRYER WHIRLPOOL LER6611LQ0 "Customer complaint that unit is not tumbling, found belt snapped, unit needs new belt, installed new belt, op test good ; used 1 341241 (Belt) from stock"

Near Miles Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER ROPER RTW46418Q1 "The suspension is worn out and units is not shifting estimate only customer will buy new; ordrng 1 W10780045 (suspension) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"

Near Newport Dr, Painesville, OH 44077
Jason N.

Jason N.

MICROWAVE GE JVM3160DFBB "Cc unit not powering onChecked power in to unit, good at 123v. Found filter board fuse open. Unit needs fuse. Also ordering door switches ; ordrng 1 WB06X10610 (latch board) and 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (microwave switch) and 1 WB27X11138 (microwave fuse)"

Near Cali Ct, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Installed new air damper, op test good"

Near Glen Valley Rd, Brecksville, OH 44141
David R.

David R.

FREEZER MAYTAG MZF34X16DW00 Replaced parts. Tested. Evap started to get frost pattern. Give 24 hours to return to normal temps. Op test ok

Near E 84th St, Garfield Heights, OH 44125
Jeff M.

Jeff M.

REFRIGERATOR GE CFE29TSDCSS "Fresh food fan is seized up needs a new fan and the update module; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"

Near Liberio Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GX5SHTXTT00 "Cc: frost build up in freezerFound freezer evap completely frosted over. Entered manual defrost. Element is pulling 570 watts and is heating. Control kicked me out of manual defrost. Needs control. Replaced control, steamed out evaporator. Op test ok; used 1 WPW10503278 (CNTRL-ELEC15677) from stock"

Near Stonewater Dr, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc: buzzing noiseRan fan tests and compressor test. Found compressor buzzing at start up. Advised customer it was normal compressor noise. Unit functioning as designed. Op test ok

Near Flannery Ct, Streetsboro, OH 44241
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GB9FHDXWQ00 "Cc unit not cooling in ff againFound damper door closed. Tapped on motor, damper motor opened up. Loose connection in motor. Quoted customer for a damper motor. He wants to wait, possibly next time it happens he will order."

Near Hunting Lake Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc: not dispensing iceFound ice jammed up in dispenser. Removed jammed up ice. Op test ok

Near Pioneer Trail, Mantua, OH 44255
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed new evaporator fan motor/ thermistor and control, op test good"

Near E 186th St, Cleveland, OH 44122
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X20DW01 "Recovered refrigerant, installed new compressor and uv dye drier. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum for 15, no change on gauges. Recharged with 4.6oz of r134a. Low side pressure stable at 1 psi. Unit starting to cool, advised customer to allow 24 hrs for unit to return to desired temps. Op test good."

Near Springlake Blvd, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWB865GC0 "Cc: leaking from dispenserFound error codes f0e4(spin limited by water temp), f3e2(inlet water temp fault), and f0e3(overload). Installed housing. Ran auto test and calibration. Op test ok"

Near OH-700, Hiram, OH 44234
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 The unit has an aluminum evaporator in the fresh food section there’s no cooling in the freezer needs a compressor evaporator and filter; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 2 WPW10143759 (dryer)s

Near Wetmore Ave, Grand River, OH 44045
Jeff M.

Jeff M.

WASHER MAYTAG MVWC700VW1 "The water valve is cracked and needs a new water valve; ordrng 1 WPW10144820 (valve), used 1 SHIPPING (shipping and handling) from stock"

Near Elm Ave, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBBL03 "Installed new valve and led module, op test no good , led module is no good, ordering led module, also produce drawer is broken ; ordrng 1 W11130208 (Led module) and 1 WPW10550026 (Drawer face), used 1 undefined (Shipping) from stock"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc of smell, customer said also clean up something almost like black mold around the front of the Icemaker and on the seal. Could smell it, the smell is like something died, the condenser fan is carrying it around. Looked inside unit, for any spillage or anything rotten. Found a spillage but no smell coming from it, took pic. Took off front kick plate and looked underneath, didn’t see anything. Cannot lift up unit or anything to see under condenser. Went to back and took off panel by compressor. Smell is 100% coming from that area, but nothing is in sight that could cause it, but for sure it is coming from this area. Drain tube is clean. Cannot find the cause, but it does not smell like a refrigerant leak. Sending over for review ; O-emld tckt"

Near Windward Way, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 Replaced parts. Found old bellow has small holes in the bottom of it. Ran diagnostics test. No leaks. Op test ok

Near Sunridge Cir, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC500VW0 Replace lid switch. Ran cycle.Op test ok

Near Oakwood Dr, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

RANGE JENN-AIR JDRP548WP03 "Replace parts. But burner takes about 10 clicks to light. Called whirlpool tech line. Spoke whit Leon. Ask me to put a pan on top of burner and try it, it light on 3 clicks. Leon Ask me to wait till it cools down and try again. It takes 8 to 9 clicks. Leon ask me to replace the ignitor on burner.pls office verify if this igniter is the right one for the front right burner call me if any questions ; ordrng 1 WP8286724 (igntr-surf)"

Near Legends Row, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBRA20ELSS01 "Cc that the ice maker stop working. Ice maker is not cycling, try to jump started and the mechanical whel moves back and forth in the same spot. Unit will need ice maker. Replaced from t/s. Ice maker cycle. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Welshire Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW2 "Cc that the unit does not wash. Ran diag found long fill no fill. Found water hose on the floor. advice cust to raise drain hose up to 35 inches high , it said it on the owner manual. And that the reason why the unit is not washing is because the water is draining out. Op test ok"

Near Lakeview Ave, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found error code F6E4- float switch open. Found food stuck under float switch. Cleared out. Ran calibration. Op test ok

Near Carabel Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8949SBM1 "CC that the dishwasher sat for a period of time due to a remodel and it leaks. Started a normal cycle, did not leak. Found a stain from the water on the floor. The float switch is right above it. Will need a new gasket and nut; ordrng 1 WPW10195038 (Nut) and 1 WP8531743 (Gasket), used 1 Shipping from stock"

Near Cliff Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB765FW4 CC that there is a load noise in agitate. Ran diag f0e3 overload. Advised cust 6 to 8 bath towels equals a full load. Ran a calibration. Started a normal cycle with clothes. Could not duplicate the noise. Optest ok

Near Alameda Ave, Lakewood, OH 44107
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 "Cc unit making a buzzing noise, thinks it’s ice maker fanCustomer not here, out of town. Person here at house stated customer turned ice maker off because of the noise in the freezer. Unit cools properly in both sections. Turned ice maker back on, ran harvest test, ice harvest, proper index, and mold filled with water. No abnormal noises heard. Only fan in freezer section in the evap fan. Fan is working normally, no abnormal noises at this time. Can not duplicate an abnormal noise at this time."

Near Lakeshore Blvd, Willowick, OH 44095
Brian M.

Brian M.

DRYER KENMORE 110.850874 Cc of a noise Found 2 bolts stuck in front felt Removed and re ran dryer OP Test Ok

Near Burton-Windsor Rd, Middlefield, OH 44062
David R.

David R.

REFRIGERATOR KITCHENAID KRFF300ESS00 "Hinge cover parts not needed. Door and stopper needed. Plastic on bottom of door is cracked, customer said that’s what pictures they sent off to whirlpool. Took additional pictures. Ordering out, let customer know door will take time to come. Make sure to inspect and then call us out to reschedule.; ordrng 1 LW10721542 (dor-fip) and 1 WPW10397055 (bracket) and 1 WPW10470155 (cam-door)"

Near Bagley Rd, Olmsted Falls, OH 44138
Dan H.

Dan H.

DRYER SAMSUNG DV45K6500GW/A3 "Installed new rollers, op test good"

Near Broadmoor Cir, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FPRU19F8RF There is no Freon left to recover I remove the filter and evaporator installed new parts put the unit at a 30 inch vacuum held for 15 minutes unit tested good charge the machine with 3.5 ounces of Freon unit test good frost pattern started to develop great he transfer recommend a 24 hours before the customer actually uses the refrigerator; used 1 WPW10143759 (DRIER) from stock

Near Deerfield Dr, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint bottom right of door not sealing again like both times before, confirmed, gasket needs extra push to fully seal corner and will seal and could be trained back to cabinet but something is working the gasket out of its sealed position, found butter door hitting control, could hear it there and not when removed, Called wpl spoke jk, advised to put perma-gum behind gasket to help sealing, also to prevent butter door hitting does switching door remedy if not remove bottom door hinge and dremel the holes lower slightly, do not have a dremel nor feel comfortable fabricating a new hinge location as this could mess door alignments up permanently."

Near Dearborn Ave, Cleveland, OH 44102
David R.

David R.

WASHER MAYTAG MVW6230HW0 "Cc of noises when starts up, this unit is a top loader, customer had a front loader before. Explained the certain sounds will sound different. When changing from agitate to spin, and even valves opening and closing. Certain noises that are suppose to be there. Can also check owners manual. Went through a normal/regular wash. Showed customer and went over sounds, all are normal. Went into diagnostics mode, no error codes. Tested, all components working correctly. Looked underneath, good. Op test ok."

Near Fallingrock Way, Berea, OH 44017
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Called wp tl was told too put the unit into a vacuum. I did I found the unit was vary slowly leaking. After that I isolated just the high side Whirlpool will come in contact with customer in 3 to 5 business days

Near Seeley Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Cc that the ice maker works intermittently. Cycle the mice maker it was stuck in home position, and then it cycle. Explain cust what was happening she said she wants to replace the ice maker. Ordering parts. Cust will pay labor when job is done. ; ordrng 1 W10884390 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Country Club Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOS72EC0HV00 Replace console. Op test ok

Near Brendan Ln, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5JHAXML00 Installed new part unit tested good

Near Montville, OH 44064
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 The water valves are making a vary loud static he humming sound also needs control the unit has a no fill code but good water flow ; ordrng 1 W11170319 (cntrl-elec) and 1 W11210459 (valve)

Near Maple Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 I installed new part I added silicone to the gaps in the cabinet I try to steam the door seal did not work needs a door ; ordrng 1 LW10856289 (dor-fip)

Near Sanborn Rd, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Installed led lights. Op test ok

Near E 39th St, Ashtabula, OH 44004
Dan H.

Dan H.

DISHWASHER AMANA ADB1400AGW1 "Customer complaint that unit is not drying, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed advised customer to run hot water in sink before starting"

Near Edgewood Rd, Beachwood, OH 44122
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Cc agitate not working. Read through notes and saw that I did let customer know that the splines on the gearcase/washplate were deteriorating away and could cause future problems. That’s exactly what’s happening. Washplate/gearcase splines are almost gone. Will need gearcase/washplate. Gave estimate to customer. Does not want to go ahead with repair. Do not order parts ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Parkway Dr, Berea, OH 44017
David R.

David R.

COMMERCIAL WASH MAYTAG MVWP575GW0 "Cc clothes are coming out damp still/sobbing wet on all cycles, drain and spin cycle seems to pump all water out more than other cycles. Found F7E1 error code, basket speed fault. Basket moving freely. Followed steps in tech sheet for drive motor, agitate is working, shifter will switch over to spin and spin for about 3-5 seconds. So shifter is good, test ohms at 2.5. Went to step 8, found 120 not coming, steps say order and replace control Plugged everything back in, put power to it, control sparked. Lid won’t unlock. Ordering control and lid lock. Put on cancellation list; ordrng 1 W11411581 (CONTROL ) and 1 WPW10482836 (latch)"

Near Maplewood Rd, Parma Heights, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc the whole air filter not sitting right. Took pics, corrected as much as possible. Explained only one bolt holds it in at top, wires at bottom push it out a little bit. But I was able to get it a little closer than it was. Op test ok"

Near Stormes Dr, Parma, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cc: door alarm goes off, freezing items in ff section, frost build up in freezerFound temps in ff section at 42 degrees, advised customer to allow room for air to flow. Found ui continuously beeping, resetting itself, not able to adjust temps. Found frost build up near evap fan. Found control is dropping out voltage to unit. Unit is receiving proper power. Spoke to BJ he stated the ui could be causing the control to fail. Needs control and uiCustomer does not want to repair at this time"

Near Berwick Rd, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Cc: not making iceFound fill tube frozen. Unit has good water pressure, ice maker is cycling. Needs water valve and fill tube steamed out; ordrng 1 242253002 (valve-water11372), used 1 SHIPPING (shipping and handling) from stock"

Near Villa Marina Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER GE WJRE5550K2WW Took the agitator off added a washer to raise the escalator up like a 16th of an inch unit tested good the only rattling noise is coming from the transmission which on GE model wash machines that is normal the drive gear is made of metal

Near Manatee Ave, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW5620HW0 Call whirlpool they said you supposed to not be fixing it cause in the system show a scrap unit lowes was supposed to scrap it

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRSF705HPS00 Wrong color door was ordered ; ordrng 1 W11395841 (Right door ss)

Near Independence Ct, Solon, OH 44139
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPM354GPS0 Replaced the dispenser. Ran a calibration. Optest ok. ; used 1 Shipping from stock

Near Grace Ave, Lakewood, OH 44107
Jason N.

Jason N.

RANGE WHIRLPOOL WFG775H0HV0 Cc unit right side burner knobs not lining up straightConfirmed burner knobs angled over to the left. Found valve stems slightly bent and bezels out of place. Straightened out valve stems and removed and repositioned bezels. Customer satisfied with how it looks. Op test good.

Near Renwood Ave, Euclid, OH 44119
Corey L.

Corey L.

WASHER ROPER RTW4516FW2 "Customer complaint washer bouncing and shaking a lot, customer had floor being replaced since plywood was warped, found unit operating as designed when level, advised unit must be level and have an even amount of clothing around basket, no errors, calibrated, op test good"

Near Vandalia Ave, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not cooling properly Found rear ff evap wall frosted over Found fresh food thermistor open Advised to replace thermistor and fan ; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Pinehurst Dr, Aurora, OH 44202
Corina B.

Corina B.

WASHER ROPER RTW4516FW2 CC that it will not start a cycle. Found the drain hose is laying on the ground. Raised the drain hose and secured it to a pipe. Started a normal cycle. Optest ok.

Near Blossom Park Ave, Lakewood, OH 44107
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HZ1 Cc unit door not closing correctlyFound outer door trim separating from glass on both upper corners. Trim panel is slightly bent. Unit needs outer door glass assembly.; ordrng 1 W11249559 (glass-door)

Near Sayle Dr, Willoughby Hills, OH 44092
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW2 "Customer complaint washer leaking into basket had to shut off water at valves, confirmed found cold water valve failed allowing water to leak past into tub, found overflow error, cleared, replaced with valve and housing sent, op test good"

Near Liberty Ave, Parma, OH 44129
Dan H.

Dan H.

WASHER WHIRLPOOL WET4024HW0 "Customer complaint that unit is not working, started normal wash cycle, unit filled and began agitating, customer said it didn’t do anything when she ran heavy duty cycle, started heavy duty cycle, unit flashed e1(long/no fill) error code, unit is connected to sink with portable washer hose leaving hot water valve not connected, ran heavy duty cycle set to tap cold , unit filled and began agitating, unit is operating as designed , advised customer that hot water valve should be connected to water"

Near Murray Hill Rd, Cleveland, OH 44106
Corey L.

Corey L.

DRYER MAYTAG HYG3657AWW "Customer complaint dryer not starting, found dial in extended tumble section and extended tumble is switched off, unit operating as designed, unable to duplicate the issue, instructed on cycles for this unit"

Near W Parkview Dr, Parma, OH 44134
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not draining, Confirmed, drain pump is receiving 120vac , installed new drain pump, op test good"

Near E 82nd St, Cleveland, OH 44103
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Installed new gearcase, belt, pulley, and shield, op test good"

Near Pearl Rd, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Customer complaint that unit is not making ice or dispensing water, found water filter not installed properly, no damage, reinstalled, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker and harness, customer does not want repair at this time; ordrng 1 WPW10300022 (Ice maker) and 1 W10838084 (Harness), used 1 undefined (Shipping) from stock"

Near Lotus Dr, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFW2055FRZ00 Unit has the wrong serial number; saved tckt

Near Warrensville Center Rd, Maple Heights, OH 44137
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 "Cc unit not startingCustomer stated husband replaced start switch, to no avail. Had another company out who quoted a motor. Checked all thermals, all checked good, door switch checked good. Found belt switch momentary button broken inside switch housing, no continuity through switch. Unit needs belt switch.; ordrng 1 279782 (door switch/BELT SWITCH)"

Near E Inverness Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Cc unit not coolingCustomer states it been slowly getting warmer and ice is melting. Unit is unplugged. Plugged unit in, installed piercing valve, let run for 10 min, low side reading a 12in/hg vacuum, no heat on the high side. Unit has a refrigerant leak, needs sealed system repair. Parts and labor covered under kitchen aid 2-5 yr limited warranty. ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Charles Pl, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 "Cc: Not spinningFound error code f7e1(basket speed fault). Ran tach test. Basket spins freely. Actuator is sensing basket speed. Ran auto test. Found unit not agitating or spinning. Found gear case leaking oil, and belt slipped off cam. Could not remove wash plate. Needs gear case and wash plate. Customer does not want to repair at this time"

Near W Island Dr, Eastlake, OH 44095
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES0 "Replaced part. Tested bake, let customer see. Op test ok"

Near Frank St, North Olmsted, OH 44070
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Cc unit not responding and codesCustomer states a code kept popping up on the display, now unit does not respond at all. Could not enter diagnostics. Replaced main control, and ui control panel. Ran diagnostics cycle. No codes at end, op test good."

Near Cheriton Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint dishwasher leaks sometimes out of the door in front, found evidence of water on insulation, found detergent built up on door gasket in chunks, advised wiping bi weekly of door gasket and wiped gasket off, found unit easily sliding on tile floor when opening door and lightly pushing in, making unit lean forward, only installed using top mounting brackets, advised also installing screws into side mounting holes on unit to help stabilize, added a small piece of 2x4 supplied by customer to install behind unit frame preventing unit from sliding back, op test good"

Near Forestwood Dr, Independence, OH 44131
Jason N.

Jason N.

WASHER WHIRLPOOL MTW5700TQ0 "Cc unit will not cycle or drain water Confirmed tub full of water.. found lid switch not making contact, reading open. Bypassed lid switch to drain water from tub. Unit needs lid switch. Customer has to call home warranty company to see if repair will be covered."

Near Eastwood Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR GE GSS23GSKJCSS "Cc unit needs ff door gasket replaced and doors alignedCould not get gasket to install correctly, gasket too flat. Steaming gasket is not working. Advised customer she will have to lay the gasket out flat for awhile to see if gasket relaxes back into shape. Found unit gasket is not the cause of the condensation and ice buildup issue. Found ge service bulletin REF01-19 for air leaking from damper housing causing ice and condensation. Need to install updated Ff air inlet assembly. Verified ice buildup around air passages. Customer is calling Ge to see if they will cover this. If they will not cover, she will call office to order part and reschedule next visit."

Near Yellowstone Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

RANGE GE JBP80W0K1WW "Customer complaint that you cannot adjust temperature on the control, confirmed, unit needs new control; ordrng 1 WB27T11311 (CNTRL), used 1 undefined (Shipping) from stock"

Near Ledge Hill Dr, Solon, OH 44139
Dan H.

Dan H.

DRYER MAYTAG MEDB955FW1 "Customer complaint of rattle/ rumble noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"

Near Hillside Ln, Solon, OH 44139
Brian M.

Brian M.

WALL OVEN KITCHENAID KEBS107SSS00 "Cc unit will not heat after self clean Found thermal cutoff open Needs thermal fuse and thermostat ; ordrng 1 WP8304452 (fuse-thrml) and 1 WPW10131825 (sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Lookout Point, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed water filter and carbon filter ; used 1 SHIPPING (shipping and handling) from stock

Near Pond Run, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR HOT POINT HTS17GBSERWW CC that they had a brownout and the unit is not cooling. Checked freezer 0-5* ff 36* to 42*. Unit working as designed. Optest ok; used 1 Senior discount from stock

Near Brick Mill Run, Westlake, OH 44145
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS5 Installed element and control. Ran diagnostics test cycle. Op test ok

Near Coventry Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

RANGE JENN-AIR JGRP430WP00 Wrong parts shipped customer received dishwasher adjuster kit instead of the controlsNeeds to reorder parts ; schdld next appmnt for 6/29 MON !

Near Windward Ln, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW0 Cc unit still not washing properly Found after several minutes of filling customers water looses pressure and eventually washer stops Advised customer on getting his water supply looked at Unit is operating as design

Near Tallmadge Rd, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25FTBL00 "Installed optics. Cycled ice maker. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Fox Hill Dr, Kirtland, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC3 Installed control and UI Ran auto test and calibration OP Test Ok

Near Griggy Rd, Mogadore, OH 44260
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Replaced part. Tested, op test ok"

Near Frank St, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Customer complaint there is moisture in frz on door seal, confirmed, did find a little water built up in bottom door gasket, found top ff gasket not fully inserted into channel on door, corrected gasket, advised a little condensation with these drastic temp changes is normal"

Near Village Dr E, Seven Hills, OH 44131
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Cc unit shakes and bangs side wall Checked suspension and made sure unit is leveled Per service bulletin needs control board replaced ; ordrng 1 W11322901 (cntrl-elec)

Near Fairview Ave, Atwater, OH 44201
Joe O.

Joe O.

WALL OVEN JENN-AIR JJW3430DS02 Cc: f2e1 errorFound error code f2e1(stuck/shorted key). Connections on unit are good. Needs uiUi shows under 5 year parts warranty; ordrng 1 W11087468 (console)

Near Calico Ln, Chardon, OH 44024
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH31017HS "Cc unit not operatingRan op test, unit flashing f1e4 for Mw relay. Checked wiring to 4903 relay on board, good connections. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"

Near Amhearst Cir, Beachwood, OH 44122
Gabriel P.

Gabriel P.

RANGE KENMORE 790.7433931 "Cc that the oven is taking too long to reach the temp and sometimes it will stay in 250 and it doesn’t go any higher. Sensor probe checked good. Igniter took 2 min to light. Explain cust Replaced igniter from truck stock,opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Cardinal Ct, Lorain, OH 44053
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit won’t stop making ice, bail arm brokeFound bail arm popped out of switch hole. Reinserted. Ice maker will now stop making ice when container is full."

Near Epping Rd, Gates Mills, OH 44040
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Customer complaint water leaking onto floor, confirmed, found sheet of ice on bottom of frz, found evap drain clogged, unit has old dick bill style drain tube, unit is over 5 yrs parts only covered with S38253, quoted to replace, ok, replaced drain tube and cleared ice, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Woodbriar Cir, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER GE PDT715SYN0FS "Cc: leaking under cabinets, not spraying, dispenser lid fell offFound unit leaking from sump area. Found leaking from around the sump housing and sump hose. Needs sump mold, sump kit, and dispenserSump mold shows out of stock. Office to reschedule; ordrng 1 WD12X24058 (detergent disp3414) and 1 WD19X25700 (SUMP KIT10238) and 1 WD19X25867 (SUMP MOLD KIT3822), used 1 SHIPPING (shipping and handling) from stock"

Near Hikers Tr, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint fridge door baskets torn and doors uneven, confirmed torn ff door baskets, two corners on right and one on the left are showing magnetic strip, ordering gaskets, leveled unit with feet; ordrng 2 W10830162 (gasket-fip)s"

Near N Miami Dr, Parma, OH 44134
Brian M.

Brian M.

WASHER MAYTAG MVWC200BW1 "Cc unit is loud during spin With hand speed spin I can hear gearcase grinding Needs gearcase and splutch kit Est only ; ordrng 1 W11255272 (gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

Near OH-44, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSSO36QMB01 "CC that the freezer is not keeping temp. Checked the Fz thermistor 13k ohms for 17*. Cathy t/l checked the evap frost pattern partial frost. Will need a compressor,evap, heat exchanger and filter. Cust does not want to repair. ; ordrng 1 W10841139 (Compressor) and 1 WP2316878 (Heat) and 1 WP2306092 (Evaporator) and 2 WPW10143759s and 1 W10508992 (Heat exchanger), used 1 Shipping from stock"

Near Hilliard Blvd, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Cc: frost build up in freezerCustomer states it happened for a couple weeks. All gaskets are sealing. Advised customer on loading to avoid the door sticking open. Raised wheels to help door close. Could not locate the cause. Op test ok

Near Jumpers Crossing Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER CROSLEY CAW42114GW2 CC that the unit is not putting enough water in and isn’t finish a cycle. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Cust was washing one rug when it didn’t finish a cycle. Advised cust to have 6-8 bath towels equals a full load. Ran a rinse and spin with the rugs. Optest ok

Near South Blvd, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWC555DW1 "Cc won’t agitate/spin. Ran diagnostics error codes. F7E5 Shifter error ode. Tested and found band shifter not shifter from agitate to spin. Replaced with t/s tested. Ran diagnostics test, good. All components working. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

Near Russia Rd, Elyria, OH 44035
Corey L.

Corey L.

WASHER MAYTAG MVWB855DC2 "Customer complaint washer not working, confirmed washer not turning on, ran diagnostics found f6e1 and f6e2, connections good, unit is sharing outlet with alarm system, advised to have unit installed on a dedicated outlet, quoted to replace both boards W11112664 main and W11112662 console, customer does not want repair and will call wpl for assistance; used 1 SHIPPING (shipping and handling) from stock"

Near Meadow Ln, Brecksville, OH 44141
Dan H.

Dan H.

DRYER MAYTAG MDG9606AWW "Customer complaint that unit makes loud thumping noise, confirmed , found a screw on the drum fins backed out, tightened, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Corina B.

Corina B.

DRYER ROPER RED4440SQ0 CC that there is noise when running. Found the support rollers and idler pulley are worn. Replaced the Ryder repair kit from t/s.optest ok. ; used 1 4392065 (Repair kit) from stock

Near Campton Ridge Dr, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVS03 "Customer complaint ice maker not working, confirmed, jumped ice maker, ice maker started to cycle and stopped after only 1 second, im failed, unit needs im asm; ordrng 1 ED2KHAXVS03 (IM), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Hetzel Dr, Parma, OH 44134
Corina B.

Corina B.

ICEMAKER WHIRLPOOL WUI75X15HZ00 CC that the unit does not turn on. Checked outlet good. Checked power at p1 bl and wh 0 volts. Will need a new cord; ordrng 1 W11123917 (Harness)

Near Acres Dr, Independence, OH 44131
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: unit will not power on, lid brokenFound error codes f6e2(communication error) f6e3(communication error) and f5e2(lid will not lock). Needs control and ui; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Greenfield Ln, Painesville, OH 44077
Dan H.

Dan H.

WASHER GE GUD27ESSJ0WW "Unable to remove basket from gearcase shaft, unit needs new tub, hub washer, and spaner nut ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Hub washer) and 1 Wh01x10618 (Spaner nut)"

Near Chagrin Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADB7 "Sump is seized needs a new pump est only; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Division Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER GE GUD27ESSJ0WW "Unit needs new tub, basket, and hub washer ; ordrng 1 Wh45x21995 (Tub) and 1 Wh01x22787 (Washer hub) and 1 Wh45x23154 (Basket)"

Near Chagrin Blvd, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Installed parts listed, op test good"

Near Beach Cliff Blvd, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MVWB300WQ1 "Customer complaint washer makes very loud noise when in spin, confirmed, bearings failed, quoted to replace with ts part, ok replaced bearings with kit, op test good; used 1 SENIORDISCOUNT (senior discount), and 1 W10435302 (BEARING) from stock"

Near Rustic Trail, Parma, OH 44134
David R.

David R.

WASHER MAYTAG MVWC555DW1 "Customer had part, was control, had a different company out. Hacked over everything , found Lid Lock error code. Replaced control and lid lock from t/s. Ran diagnostics test. Washplate making noise. Found washplate stripped. Ordering washplate out. ; ordrng 1 W10902814 (washplate), used 1 W11307244 (DOOR LOCK) from stock"

Near Montgomery Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced the hinge and spring. Optest ok

Near Beach Cliff Blvd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint frz light is out, confirmed found frz led and ff ceiling leds out, found frz module failed, harness came apart from wires when removing led, used splicing kit supplied with module to re-wire, op test good"

Near W Pleasant Valley Rd, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI6FDRXXB00 CC that the unit is leaking on the right side. Found the waterline that comes from the the supply is cracked. Part is no longer available. Can buy waterline from the store to repair. ; used 1 W10290356 (Waterline) from stock

Near Greenwood St, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is freezing milk and eggs in fresh food section , called whirlpool techline spoke to tj, advised to set freezer to max, lower temp setting one notch and to block off half the air flow from freezer section."

Near Drury Ln, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWC415EW1 The hub assembly is stripped out I leaned the unit back and found the underside coded with transmission oil needs a new transmission actuator clutch kit belt and hub assembly; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)

Near Gar Hwy, Bowling Green, OH 43402
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Basket not needed, customer has. Explained to customer how baker sits. Customer said at one point heard a weird noise and smelled like something burning. Customers only ran once. No error codes but did find that the hot water was turned off to it, corrected. Ran diagnostics test, all components working. Checked underneath unit, checked under control, good. Ran a calibration. Ran a normal cycle with a load of towels inside, let go through the wash, then ran a drain and spin cycle. All test good. Everything looks and sounds normal. Op test ok."

Near Harvard Ave, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFUS2613LS6 Installed control. Op test ok

Near Moseley Rd, Thompson, OH 44086
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDI01ILBL6 "Cc unit has several issues , motor is really loud on start ups, top rack is falling apart , and door is really squeaky when opening and shutting Found wash motor to be extremely loud like a bearing inside is bad, found upper wash rack and tracks to be cracked and wheels missing, found left spring to be over stretched Needs motor, rack tracks and wheels and also rack wheels , needs springs ; ordrng 1 W10782773 (pump&motor) and 4 WP8268743 (dishrack wheel)s and 2 WP3385089 (track)s and 1 WP8565925 (stop) and 4 WP8270019 (wheel-tub)s and 8 WP9743002 (gasket)s and 2 WP8270020 (door spring)s"

Near Som Center Rd, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF590SAJM0 Installed clip from control OP Test Ok

Near Glen Valley Dr, Middlefield, OH 44062
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit not making ice Found ice maker motor to be damaged Needs ice maker ; ordrng 1 W10873791 (icemaker)

Near N Park Blvd, Solon, OH 44139
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc water leaking from valves. Leaking from house valve, with new and old hoses on. Let customer know we don’t handle anything along the lines of that. Will need to contact a plumber. Checked over unit, op test ok. No error codes. Let customer know to run on tap cold till he gets a plumber out. Op test ok"

Near Foster Ave, Elyria, OH 44035
Jason N.

Jason N.

DRYER GE GTD42GASJ1WW "Cc unit not heating againRan dryer cycle test, no heat, no ignition of ignitor. Checked power to ignitor, 0v. Checked all thermals. Found outlet thermistor open, jumped out to verify. Ignitor receiving 120v. Unit needs outlet thermistor. ; ordrng 1 WE04X25195 (dryer thermostat1371), used 1 SHIPPING (shipping and handling) from stock"

Near Hollycroft Ln, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Plugged in. Started a diagnostics cycle, no error codes. All components working, ran manual cycle. All components working. Op test ok"

Near Midway Blvd, Elyria, OH 44035
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8900BC0 "Cc unit stopped working, water in tubFound unit stuck in drain mode, canceled, drained water from tub, pulled pump. No debris found in hoses or impeller. Unit needs drain pump. ; ordrng 1 WPW10409079 (pump-water12105), used 1 SHIPPING (shipping and handling) from stock"

Near Robert St, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc unit water dispense slowDispense test verified slow water dispense. Checked pressure at filter head inlet from water source, good psi. Asked customer how recently filter has been changed, about 4 mo. Ago and it didn’t help. Checked reservoir, not frozen. Unit needs filter head.; ordrng 1 W11346623 (FILTER HEAD4530), used 1 SHIPPING (shipping and handling) from stock"

Near Fuller Ave, Euclid, OH 44123
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit tested good

Near Dock Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 called tl a 3rd time in order to force the incorrect larger size bolt into the striped out cabinet nuts the hinge needs to be drilled out unfortunately it’s eight gauge hardened steel which would require very specific drillbits and oil feedline and a small drill press which we don’t have therefore unable to manipulate the factory hinge on this brand new refrigerator too “fix it” after I got done talking with tech line they submitted the product for review and replacements

Near Oldsmar Ave, Madison, OH 44057
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc wasn’t spinning clothes out are much as she thought they would, noises, moved by itself. Ran diagnostics, no error codes. Ran diagnostics cycle, all components working. Ran calibration. Looked underneath unit and nothing loose or anything. Suspensions test good. Put towels in, ran normal cycle, good, drained and then ran drain and spin cycle. Good. All sounds from machine sound in line and correct, nothing out of the ordinary when changing between agitate and spin. Unit test good. Floor is sleek, unit can easily move when spinning. Unit is leveled. Advised to get vibration/anti walk stabilization feet pads to put on. Op test ok"

Near Red Pine Way, North Ridgeville, OH 44039
Brian M.

Brian M.

WALL OVEN WHIRLPOOL KEBS287DBL4 Cc unit shut off and gave PF error and then also screen went blank and oven was still on Could not duplicate a issue but sounds like a micro computer issue Needs control board Board is NLA 4448871; ordrng 1 4448871 (cntrl/mcrosw)

Near Lander Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MAV6000AWW So the drum is spinning free the machine still works. The brakes are gone there is no brake assembly left it’s also discontinued so I cannot be fixed. The units over 25 years old

Near Turnbury Dr, Madison, OH 44057
Jeff M.

Jeff M.

SXS REFRIGERATOR FRIGIDAIRE GLRS267ZAW4 Installed new part unit tested good

Near Overlook Rd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 Installed new part unit tested good

Near Rivers Edge Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Parts were not needed. I pressed and held the cancel button canceled everything out customer was using too much soap I explain to him how to properly use and load the machine

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB765FC0 Installed new part unit tested failed. L1 to N = 240 L1 to L2 = 240 L2 to N = 0 customer needs an electrician

Near Conneaut Lake Rd, Adamsville, PA 16110
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: ice cubes sticking together, not dispensingFound cubes sticking together in ice bin. Found ice maker slanted slightly slanted forward. Making small cubes towards the rear of unit, larger cubes to the front. Advised customer the unit needed leveled. Op test ok"

Near Walker Ln, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc ice build up, alr day defrosted themselves a couple of times, FZ Icemaker not working. Found Service Pointer. Read through everything and followed directions. Control board is not up to date reading 6.0.0. FZ Icemaker is prior to the date it needs to be. Also gives directions for new evap cover that needs to be replaced. Tested out FF Icemaker, good. Tested out dual valves to both ice makers and to the front dispenser, good. Will need new control, Icemaker and evap cover, do not order parts.; ordrng 1 W10889841 (cover-evap 165.88) and 1 W10898289 (icemaker) and 1 W11389713 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near Lewis Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

DISHWASHER KITCHENAID KDC-17A "customer complaint that unit is leaking and not draining, found lower door seal worn out , unit drains when drain hose is removed from house plumbing, advised customer that they need a plumber to correct+t, unit need new lower door seal, part is no longer available ; ordrng 1 4160249 (Door seal)"

Near Willard Ave, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGS1 Cc spray arm fell off and burnt on heater Found lower spray damaged Needs spray arm Customer to install ; ordrng 1 WPW10319027 (spray arm)

Near Hillcroft Dr, Warrensville Heights, OH 44128
Jason N.

Jason N.

DISHWASHER MAYTAG MDB7749SBM2 Cc lower rack wheels fallingConfirmed lower rack transport wheels are absent save for one. Replaced all wheel assemblies using customer supplied pre Id parts. Lower rack transport test good.

Near Sunnycliff Dr, Euclid, OH 44123
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit not powering onChecked power at outlet, good at 123v, but hot and neutral reversed.Able to run diagnostics, found codes f0e5 for offbalance load, f8e1 for valve failure, f0e2 for oversuds, f5e2 for lock failure, and f0e1 for load in unit while in clean washer cycle. Cleared codes and ran auto test cycle, all functions passed. Ran multiple test cycles using different options. Unit is now working normally. Advised customer to contact electrician to correct outlet polarity."

Near Pinehurst Dr, Euclid, OH 44117
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts . Op test ok

Near Wyndgate Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE48FXSS5 "Replace pump and ran calibration test,opt test ok ,no leaks"

Near Aberdeen Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFD2589KES Found temperature setting going up and down by itself to customer that they will need control spoke to senior tech Brian and say same thing also found water tank frozen not allowing water to come on remove ice frozen water started working and coming out customer does not want to replace console also notice valve started leaking but it wasn’t leaking before so customer thinks we broke but we never pull out that line where it was leaking so we use some parts from another valve and fix issue show customer it was leaking push it back opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Walden Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR AMANA A8RXNGFBS02 "Cc: not cooling properly in ff sectionFound ff temps at 50 degrees. Freezer temps at 18 degrees. Customer states if items are in the rear of ff section they sometimes freeze. Found freezer is over stocked. Found unit has a good frost pattern. Good air flow. Vents are clear. Needs thermostat; ordrng 1 WPW10511937 (thermostat9944), used 1 SHIPPING (shipping and handling) from stock"

Near Seneca Trail, Richmond Heights, OH 44143
Jason N.

Jason N.

WALL OVEN KITCHENAID KEBS177DSS7 "Cc unit oven door not closing tightConfirmed oven door springs weak again, not holding door tight in closed position, falling rapidly when opening. Replaced hinges using customer supplied pre Id parts. Door op test good."

Near Bernwood Rd, Beachwood, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not cycling, ran diagnostics found f7e1(basket speed fault sensor), and f7e7(motor unable to reach target rpm) error codes, unit passed tachometer test, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11035747 (Gearcase), used 1 undefined (Shipping) from stock"

Near W 23rd St, Cleveland, OH 44109
David R.

David R.

WASHER WHIRLPOOL NTW4516FW3 "Customer had POP. Cc of noise, when filling, spin/agitate. Moved basket by hand, no scraping or anything. Ran diagnostics, no codes. Looked under unit, good, nothing loose. Ran diagnostics cycle, good, all components working. Ran a normal cycle with a load of towels. Went over normal sounds with valves opening and closing, went over sounds when agitate shifts into spin. Explained “water hammer” effect, pipes making noises when water stops/starts. All sounds are normal. Op test ok."

Near Maple Cir, Strongsville, OH 44136
Corina B.

Corina B.

WASHER MAYTAG MET3800TW2 "CC that the unit does not put enough water in. Found the timer not engaging. Will need a new timer. ; ordrng 1 WPW10124193 (Timer), used 1 Shipping from stock"

Near Van Aken Blvd, Shaker Heights, OH 44120
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 Cannot find the noise try doing different things but did not here it

Near Linden Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW72HEDW0 Replace parts. Ran calibration and auto test. Op test ok

Near Owego Ave, Lakewood, OH 44107
David R.

David R.

WASHER MAYTAG MVWB765FW0 "Cc unit when you start up will switch back and forth between sensing and wash, agitator will rotate slowly. Correct power coming into unit. F7E5, F5E2 erorr codes. Can move basket freely. When going through diagnostics test, it keep going back and forth between the number 17/18. Followed tech sheet for shifter failure F7E2 error. On step 7 was not gettin 120vAC, getting less than 1. Went through steps, slider moves freely and basket is moving freely. Says replace main control, do not order parts ; ordrng 1 W10920541 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Forest View Dr, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc that the unit is leaking from the bottom. Checked the valve , is completely dry. No water leaks from drain pan. Found a pin hole on main water line, the one that come about from the wall to the unit no leaks on uni. Op test ok.also unit is only 3 month old took pictures of pop"

Near Granger Ave, Lakewood, OH 44107
Dan H.

Dan H.

RANGE MAYTAG MGR6600FZ1 "Installed new oven temperature sensor , op test no good , unit needs new control; ordrng 1 W11323275 (Cntrl)"

Near Harvard Ave, Cleveland, OH 44105
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed ice maker. Cycled ice maker. Op test ok

Near Port Royal Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID K2TREFFWWH00 "Installed evap fan motor, cleared frost from freezer cavity. Op test good."

Near Shaker Blvd, Beachwood, OH 44122

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