We serviced a
GE WASHER
Model WJRE5550K2WW
Near Chesterland, OH 44026
Joe O
Job Details: 08/09/2021
"Cc: sound like a jetFound bearings loud in hand spin. Needs shaft and drive tube assembly, tub bearing, split washer, hub nut, thrust washer, flat washer, and tub seal.Customer does not want to repair at this timeCollected funds for jobs 375952 and 376715; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH02X10265 (split ring) and 1 WH2X1199 (washer hub) and 1 WH02X10283 (washer thrust) and 1 WH2X1193 (nut hub)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Lakewood, OH 44107
Dan
Job Details: 08/09/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma, OH 44134
Jason N
Job Details: 08/09/2021
"Cc unit wrinkle guard doesnt turn off intermittently.Customer states unit will not advance all the way through the wrinkle shield cycle, but only sometimes. Ran dryer cycle beginning at cool down and letting cycle into wrinkle shield. Timer is advancing through wrinkle shield. Possible intermittent timer operation. Replaced timer using misc. truck stock part. Ran test cycle again to verify operation. Op test good. ; used 1 WPW10185982 (Timer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Madison, OH 44057
Jeff M
Job Details: 08/09/2021
The hub ASSY failed. Needs a new hub ; ordrng 1 W10820039 (Hub)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Lakewood, OH 44107
Dan
Job Details: 08/09/2021
"Installed new control and user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Cleveland, OH 44109
Jason N
Job Details: 08/09/2021
"Cc unit ice maker not workingRan manual ice maker harvest test, ice maker will not index. Power in to ice maker good at 121v. Unit needs ice maker. Replaced using truck stock. Ran ice maker harvest test, ice maker indexed properly and filled mold with water. Op test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Dan
Job Details: 08/09/2021
"Customer complaint that unit is not preheating all the way , started bake for 350 degrees, burner did not light, found door switch disconnected, reconnected, burner lit, oven heated to 350 degrees, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Seven Hills, OH 44131
Dan
Job Details: 08/09/2021
"Customer complaint that unit is not starting cycle, started normal wash cycle, nothing happened, ran test cycle, no error codes found, unit completed test cycle, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/09/2021
"Cc: not coolingCustomer had unit unplugged upon arrival. Customer stated both compartments stopped cooling. Found unit pulling .48 amps. Needs compressor, evaporator and drierPer entitlement, parts show under 5 year parts and labor warranty.Evaporator shows out of stock. Office to reschedule; ordrng 1 W11256565 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Beachwood, OH 44122
Joe O
Job Details: 08/09/2021
Cc: no cold waterFound hot and cold reversed. Swapped lines. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/09/2021
"Cc: standing water, no buttons working on uiFound wires shorted in terminal block. Needs wiring harness and controlAdvised customer could have took out ui as wellCustomer does not want to repair at this time ; ordrng 1 W10871222 (harns-wire) and 1 W10486463 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Oakwood Village, OH 44146
Dan
Job Details: 08/09/2021
"Found fresh food section evaporator frozen solid today, cleared ran test 4, frost pattern forming on freezer section evaporator, would like to order control and fresh food section evaporator fan/thermistor and allow unit to run, control is out of stock so not scheduling return appointment ; ordrng 1 W11087438 (Fan/thermistor) and 1 W10843055 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Cleveland, OH 44110
Joe O
Job Details: 08/09/2021
"Cc: snagging and putting holes in clothesFound clothes stuck between rear bulk head and drum. Found rollers worn and coming off roller shafts. Found roller bearings seized to shafts and shafts worn. Rear drum seal worn. Needs dryer repair kit, drum seal and roller shaftsCustomer does not want to repair at this time ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal) and 2 WPW10359270 (roller shaft,support)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Perry, OH 44081
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Control
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Painesville, OH 44077
Jeff M
Job Details: 08/09/2021
The part arrived broken needs to be re-ordered; schdld next appmnt for 8/23 MON PM
We serviced a
KENMORE DISHWASHER
Model 36315672000
Near Solon, OH 44139
Brian M
Job Details: 08/09/2021
Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44102
Jason N
Job Details: 08/09/2021
Installed wash motor. Ran diagnostics cycle to clear codes. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Euclid, OH 44132
Joe O
Job Details: 08/09/2021
Cc: not making iceFound ice maker error code e2(motor lost position). Ice maker will not harvest. Needs ice maker; ordrng 1 W11294907 (icemaker)
We serviced a
ROPER DRYER
Model RGL4634BW2
Near Wickliffe, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: heating but not drying, noiseCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and good air flow. Pulled lint screen found weed eater cord hanging into blower. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/09/2021
The unit was not shifting needed a new actuator. ; used 1 W10913953 (Actuator) from stock
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near North Royalton, OH 44133
David R
Job Details: 08/09/2021
"Cc unit light not turning off. Could not hear clicking from door switch when closing. Took back off and found door switch light not connected. Unplugged unit and reconnected. Tested in bake, good and light is turning on and off properly. Op test ok."
We serviced a
MAYTAG WASHER
Model WTW4815EW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/09/2021
I found that the actuator motor has failed I installed an actuator from truck stock. Unit continue to do the same thing the capacitors burnt out the teeth on the transmission are worn down needs a capacitor and actuator a transmission and a splutch assembly the units almost 7 years old customer will just buy new
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Jeff M
Job Details: 08/09/2021
The unit is not cooling. There is little heat transfer compressor is running theres hardly any frost pattern on the evaporator needs an evaporator and filter. There is enough material on the compressor to work with.; ordrng 1 WP2188823 (Evap) and 2 W11179385 (Filter)s
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Cleveland, OH 44113
Jason N
Job Details: 08/09/2021
"Installed harness. Op test no good, unit did not power on. Found open fuse on EMI board. Replaced using fuse from pre Id cooktop module. Breaker popped on power up. EMI fuse blown again. Replaced cooktop module using customer supplied pre Id part. Powered unit up, tested all burners for operation. Unit functions normal. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH1163XVS1
Near North Royalton, OH 44133
David R
Job Details: 08/09/2021
"Replaced all parts. Switches, control and control panel and main fuse. Tested. Good. Heating. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/09/2021
Found error code long fill and no fill also found cold water with low pressure ran hot water and unit pass then ran cold water and unit failed to wash advise customer customer to fix main valve or hire a plumbers
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Seven Hills, OH 44131
David R
Job Details: 08/09/2021
"Cc unit not draining. Removed drain pump and a tiny spec of gravel or rock fell out. Mustve been stuck in propeller. Tested, unit is cycling through and draining and spinning. Op test ok."
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Customer wanted unit checked out, unit is good. Went through all cycles, heating properly and heat cycling. No noises. Vent is clear. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Thompson, OH 44086
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Slides
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cleveland, OH 44113
Jason N
Job Details: 08/09/2021
"Cc unit not draining Found unit bottom full of water. Pressed cancel drain, drain pump running, no water movement. Pulled disposal connection, found disposal plug had not been knocked out. Advised customer I need would have to collect a service charge to knock plug out as this is not considered dishwasher repair. Customer agreed. Knocked disposal plug out, ran cancel drain. Unit draining properly. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/09/2021
"Found no issue also is heating,advise to monitor,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/09/2021
"Damper was not opening Found loose connections on damper advise customer to monitor ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 08/09/2021
Customer showed pop took pic Cc unit is staying too cold unit is set to 45 and temps are at 33 in the fridge Found damper not closing Needs diffuser ; ordrng 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL RANGE
Model SF380LEPB1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/09/2021
"Found ignitor sparking 4 times and shutting off customer will need ignitor and harness gave estimate they will think about it; ordrng 1 Wp9758079 (Ignitor) and 1 Wpw10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.77433902
Near Euclid, OH 44123
Dan
Job Details: 08/09/2021
"Installed new valve, 120vac to igniter now, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44104
Jason N
Job Details: 08/09/2021
"Cc unit oven not heating.Customer stated week after purchase it stopped working. Ran bake test, unit codes f3 for open/shorted temperature sensor; ordrng 1 W10914403 (Main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44103
Jason N
Job Details: 08/09/2021
Cc unit not cooling in ff sectionCustomer showed pop. No airflow to ff section. Found ice/frozen condensation buildup in freezer section. Customer stated unit started not cooling after an extended power outage. Cleared out ice in freezer section. Steamed out air passages. Airflow restored too ff section. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Cleveland, OH 44106
Jason N
Job Details: 08/09/2021
"Cc unit door gaskets need replaced , condenser coil cleaning and water filter install.Replaced ff door gaskets using customer supplied part, ensured good seal to cabinet. Installed water filter, ran gallon of water to purge. Cleaned condenser coils under unit. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Kent, OH 44240
Brian M
Job Details: 08/09/2021
Cc unit not very cold Found rear evap wall frosted over Ran test on heater and thermistor All checked good Advised to defrost unit
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Garrettsville, OH 44231
Brian M
Job Details: 08/09/2021
Cc unit not startingFound thermal fuse open Replaced using truck stock ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
Gabriel P
Job Details: 08/09/2021
"Replace shifter ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FXSS3
Near Avon, OH 44011
Gabriel P
Job Details: 08/09/2021
"Replace control,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/09/2021
Took pic of pop found shifter out of pulley replace from the original one cause theres been lot of problems with the new design shifter ; ordrng 1 W10913953 (Shifter)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/09/2021
I relevel the machine. I inspected the fill level on the delicate its designed to fill up 3/4 the way for being a delicate cycle it needs the extra water to be gentle. The customer was hearing the sound of the drain pump hit the back of the washer the unit is balanced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWP
Near Conneaut, OH 44030
Jeff M
Job Details: 08/09/2021
The unit has frost building up on the lines by the compressor indicating an overcharge. The unit is 7 yrs old. EST only
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kingsville, OH 44048
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Strike
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Cc unit is good, just want to get looked at and serviced. No error codes. Ran tested diagnostics, good. Ran a calibration on unit. Looked underneath and checked gearcase and belt and pulley. All look good. No sign of gearcase leaking. Went through a normal cycle and drain and spin. Sounds good, no scrapping or squeaky noise. All components working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Cc unit giving F28 error. Miscommunication MCU and CCU. Called and spoke to techline. Try resetting and if unit not spinning then replaced MCU. Gave estimate for repair. Customer is calling whirlpool but paid SVC. If parts are covered also order motor W11191299.; ordrng 1 WPW10384849 (Mcu), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FT0
Near North Ridgeville, OH 44039
David R
Job Details: 08/09/2021
"Cc unit not heating and making loud humming noise while running. Tested with a cup of water to verify, not heating and real loud noise. Noise coming from transformer. Sending out volts on end of mag but no 120 back. Ordering mag, cap, diode and transformer. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10693025 (Mag)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, OH 44044
David R
Job Details: 08/09/2021
"Customer had unit unplug, doors open so temp both sections around 70*. Looked around lines. Could not see any signs of leaking. While unplugged pressure on low side shows 20 psi. Running low side in 20 inch vacuum. Called techline.Told findings. Wants me to put nitrogen. Check heat exchanger and heat loop. Put 125 psi of nitrogen in, could hear hissing from back. Checked all lines with water and soap. No leaks from line. Internal leak non repairable. ; saved tckt"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 08/09/2021
"Did not install control Upon further inspection found fan reading and causing code Needs blower fan ; ordrng 1 WP74008383 (fan- tange), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Newbury Township, OH 44065
Brian M
Job Details: 08/09/2021
Installed UI control and latchRan auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: squeakingFound very minor squeaking. Found cabinet squeaking. Adjusted foot. Still squeaking. Advised customer everything is tight, and no way to stop the cabinet from minor movements. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: not workingFound unit is receiving proper power. Found unit pulling 7.5 amps. Magnetron humming. Needs mag and diodeCustomer does not want to repair at this time ; ordrng 1 W11256462 (diode) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEB4
Near Willoughby, OH 44094
Brian M
Job Details: 08/06/2021
Cc of ice build up on side of freezer Found gasket not sealing Cleared frost and adjusted gasket OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Thompson, OH 44086
Jason N
Job Details: 08/06/2021
"Cc unit leaking Customer stated unit is leaking in ff section from rear. Found drain tray full, not draining into drain channel. Pulled drain tube and cleaned out. Steamed down channel to ensure no blockage. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Jason N
Job Details: 08/06/2021
"Cc unit making unusual sound during agitation. Ran auto test, no abnormal sounds heard. Checked under unit, everything looks good. Started a medium size load test. Let cycle for about 15 minutes, did not hear any abnormal sounds. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Painesville, OH 44077
Jason N
Job Details: 08/06/2021
"Cc unit not workingCust stated she started a cycle then unit started beeping and locked up. Plugged in unit, found unit in drain out mode. Ran diagnostics, found code f3e1 for water level system error. Pulled pressure hose, blew through, verified its clear. Checked voltage to pressure switch, good at 5.1vdc. Unit needs water pressure switch. Customer does not want to wait for repair, is ordering a switch himself and installing. ; ordrng 1 WPW10448876 (Press switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 08/06/2021
"Cc unit has a refrigerant smell inside. Confirmed a smell inside unit, smells like dye. Checked freezer evaporator for leaks. Found uv dye on bottom on freezer and lower evap coils. Unit has a refrigerant leak, will need evaporator replaced. ; ordrng 1 WP2306093 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/06/2021
Cc unit not working properly Found actuator to be new style that pops of splutch Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Richmond Heights, OH 44143
Dan
Job Details: 08/06/2021
"Customer complaint that oven is taking 25-30 minutes to reach temperature and that cooktop elements cut off and on too much, cooktop is normal, started bake for 350 degrees, oven heated to 350 degrees within preheat time, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Joe O
Job Details: 08/06/2021
Installed sump assembly and drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Cleveland Heights, OH 44121
Dan
Job Details: 08/06/2021
"Installed new control and oven temperature sensor , op test good"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near Bedford Heights, OH 44146
Dan
Job Details: 08/06/2021
"Customer complaint that right front burner is not lighting, found electrode in igniter missing, unit needs new igniter, part is out of stock so not scheduling return appointment ; ordrng 1 W10657994 (Igniter)"
We serviced a
SAMSUNG DRYER
Model DLGY1202V
Near Geneva, OH 44041
Jeff M
Job Details: 08/06/2021
The unit is heating. The vent was vary long. I removed almost 3feet of vent unit op tested good. Im not able too collect payment this is a rental and I cant get service anywhere. G.O.T.L
We serviced a
KENMORE DRYER
Model 110.86862401
Near Geneva, OH 44041
Jeff M
Job Details: 08/06/2021
The unit was not turning on. The unit was disassembled I put the unit back together. Unit op tested good. I didnt locate a issue
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/06/2021
Cc of frost on bottom of freezer Found gasket not sealing Fixed gasket Op test ok
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 08/06/2021
"Replaced control. Reset all error codes. Tested. Washing, has load in. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Berea, OH 44017
David R
Job Details: 08/06/2021
Replaced gasket. Not sticking in place. Door could be warped a little causing not to stay. Ordering door and another gasket. ; ordrng 1 LW10680728 (FZ door black) and 1 W11318226 (Badge) and 1 W11182143 (Badge)
We serviced a
JENN-AIR COOK TOP
Model CVE3401B
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/06/2021
Installed burner and switches and knobs OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Willowick, OH 44095
Joe O
Job Details: 08/06/2021
Cc: frosting in freezerFound freezer door not sealing properly. Adjusted freezer door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lorain, OH 44052
Marie V
Job Details: 08/06/2021
"Cc that the unit didnt drain one time they had to reset unit to get it to drain. Ran diag no error codes. Found shifter off place, I will need new shifter. Office will contact ; ordrng 1 W10913953 (Shifter)"
We serviced a
SAMSUNG DRYER
Model DV 40J 3000 EW 8
Near Madison, OH 44057
Jeff M
Job Details: 08/06/2021
There was a washcloth in the blower wheel
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Customer is having an issue with the machine not cooling the temperature inside the refrigerator is 60? the temperature inside the freezer is 5?. We have replaced all the electronic control boards multiple times we have replaced multiple wiring harness is per request by Whirlpool Tech line with replaced fans icemakers evaporator fans temp sensors. everything pertaining to cooling. The unit has never maintained a proper temperature from the 1st day of purchase of the machine. The unit is non-repairable.;
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Brian M
Job Details: 08/06/2021
Cc of vibration Found unit to be leaning way to far right and tub resting on sidewall Customers floor dips Leveled unit to the best ability Ran auto test and calibration Opt
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Euclid, OH 44123
Joe O
Job Details: 08/06/2021
Cc: odor when bakingFound debris under oven bottom. Needs oven bottom cleaned. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44111
David R
Job Details: 08/06/2021
Cc unit was smoking when they heard a loud pop. Took pics. Half of the front of control melted. And panel. Ordering parts needed. ; ordrng 1 W11113908 (Control) and 1 W11171357 (Console)
We serviced a
HOT POINT WASHER
Model HTWP14002WW
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Upon my arrival the unit was operating. I ran a normal cycle everything functions the motor and agitates the lock switch the pump the water valves the customer is experiencing an intermediate issue. Its most likely a control board issue due to the inconsistency of the problem unfortunately at this time the unit is operating as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/06/2021
Cc of not spinning out big spinning out big heavy loads Advised on spin cycles And selections Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
David R
Job Details: 08/06/2021
Replaced the FZ door. Tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1150XMQ0
Near Parma Heights, OH 44130
David R
Job Details: 08/06/2021
"Cc unit not beeping when the countdown ends, glass of coming apart from doors. Confirmed no beeping when ending, some controls when press will not make a sound. 8185107 body, door NLA, 8185286 control panel NLA, 8204740 PCB control NLA. 8185233 panel door frame available. Parts needed for repair are NLA or discontinued. Sending over to office. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44115
Gabriel P
Job Details: 08/06/2021
Customer said he fix him self told him that he might be charge or unit will no longer have a warranty
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS3
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Customer denied service at the door she told me they decided to purchase a new one
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW
Near Chardon, OH 44024
Jeff M
Job Details: 08/06/2021
The water valve for the cord was partially turned off I turned it back on everything works
We serviced a
WHIRLPOOL RANGE
Model MER5755QAB
Near Aurora, OH 44202
Brian M
Job Details: 08/06/2021
"Cc unit not heating Found relay just clicking and clicking then it goes Needs control ; ordrng 1 WP5701M719-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 08/06/2021
"Cc unit giving F3E2 open/shorted moisture sensor. Followed tech sheet steps. Moisture sensor test, in diagnostics sensor test touch wet cloth both strips, drum light will turn off and sensor pass, good. Moisture sensor passes. Go to step 9, go test outlet thermistor. Test resistance J14 3-6, read table chart. Oven drum room temp 70*-75*. Tested in range of where it should be. Says replace control. Giving estimate for control, would replaced moisture sensor and outlet thermistor as well. Customer paid SVC. Do not order parts.; ordrng 1 W11525996 (Control) and 1 WPW10298258 (Harness) and 2 WP3387223 (Sensor)s and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44115
Gabriel P
Job Details: 08/06/2021
Customer said he fix him self told him that he might be charge or unit will no longer have a warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Brook Park, OH 44142
David R
Job Details: 08/06/2021
Replaced FZ light. Tested. All lights working correctly. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 08/06/2021
"Cc that the unit is not agitating. Ran diag got error code F7E6 motor fault. Confirmed unit is not agitating. Found shifter off place. Cus received a part but it was a light and we ordered a shifter, took pics of wrong part . Replaced actuator from T/S, and ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Westlake, OH 44145
Marie V
Job Details: 08/06/2021
"When arrived cust said that her husband fix the unit the same day that they did the appointment, she said that she called back same day to cancel."
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Seven Hills, OH 44131
Dan
Job Details: 08/06/2021
"Installed new igniter harness, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Chardon, OH 44024
Jeff M
Job Details: 08/06/2021
Installed the new part op tested good. Drain switch washer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 08/06/2021
"Cc: condensation build up in ff section, rusting and molding on rails shelves and doors, ff lights not working, ice bin seal on door frosting and moldingFound condensation build up in ff section. Turned vertical mullion to 100% on to assist in humidity control. Found cold air flowing in from rear of ice maker compartment. Found freezer light is burned out. Found small rust spots on shelf rails and on doors. Needs shelves, ladders, both ff doors, freezer door, freezer led, ice maker adapterCustomer does not want to repair at this time; ordrng 1 WPW10635022 (adapter) and 1 W10815699 (dor-fip ss) and 1 W10815693 (dor-fip ss) and 1 W10815682 (dor-fip ss) and 1 WPW10737427 (shelf-glas) and 3 WPW10756310 (shelf-glas)s and 2 W10467460 (ladder)s and 1 W10467461 (ladder) and 1 W10695459 (module), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mayfield, OH 44143
Joe O
Job Details: 08/06/2021
Cc: freezing food in ff sectionFound temps in ff section at 41 degrees. Freezer at 6 degrees. Temps set at 37 and 2. Advised customer on loading. Advised customer on items in front of vent. Tested damper. Could not duplicate issue. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/06/2021
Cc: error codesFound error code f6e2(communication error). Needs control and uiSecond tech needed to pull unit out and remove dryer(unit in small tight space); ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/06/2021
Cc: not startingCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit is receiving proper power. timer start switch is not functioning. Needs timerTimer out of stock. Office to reschedule; ordrng 1 WP53-1810 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near South Euclid, OH 44121
Joe O
Job Details: 08/06/2021
"Cc: not making ice, not dispensing iceFound ice bin full, found unit not leveled so partial/small cubes to the back of ice maker, larger towards the front(jamming up auger in bin. Ice maker cycled. Adjusted feet. Tested dispenser. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRS00
Near Westlake, OH 44145
Marie V
Job Details: 08/06/2021
Cc that the door wont stay wide open. Confirmed explain cust that theres a cam that does not allow unit to open that much. It opens and stays but not wide open. Unit is working as designed. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Dan
Job Details: 08/06/2021
"Cleared evaporator , installed defrost timer, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Cleveland, OH 44111
Dan
Job Details: 08/06/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 65 degrees, freezer section temperature at 2 degrees, found evaporator frozen solid, unit needs new control ; ordrng 1 W11353815 (Cntrl)"