Service History 622

We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/16/2018
Replaced the control. Brought core back for return. Ran a calibration. Ran a normal load and a drain spin. Optest ok.
We serviced a
KENMORE WASHER
Model 110.29822901
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
I took the unit apart I was not able to fine a issue unit op tested good ; Job Cmpltd,
We serviced a
GI6FARXXY08 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Macaulay G.
Job Details: 05/16/2018
Found ice maker in off position. Lowered arm, ice maker advanced, dumped batch and filled. All tested ok.; Job Cmpltd
We serviced a
MSF25D2EAB00 MAYTAG
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 05/16/2018
Installed coupling and auger. Op test ok. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 110.29822901
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
I took the unit apart I was not able to fine a issue unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Windsor, OH 44099
Robert A.
Job Details: 05/16/2018
Installed valve, ran diagnostic cycle, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WDT710PAHB1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44104
Corey L.
Job Details: 05/16/2018
Customer complaint water still on dishwasher at end of cycle now and have to put on an extra drain cycle to drain water, stated dishwasher worked for over a week after plumbers fixed drain lines but now she has to do an extra drain, drain line still has two extension hoses attached, the excessive travel for the pump to pump water out may have weakened pump, ordering pump; ordrng 1 W10876537 (drain pump),
We serviced a
WRF535SMBM00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Corina B
Job Details: 05/16/2018
Replaced the fill tube to the ice maker Optest ok.
We serviced a
WGD4900XW3 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 05/16/2018
Replaced blower wheel and motor. All tested ok. No noise.; Job Cmpltd
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 05/16/2018
Customer complaint that unit is not sensing properly, ran diagnostics found f0e2(over suds condition) error code, started normal wash cycle, lid locked, unit began to agitate, then advanced to spin cycle and completed the cycle in minutes, reset control, started normal wash cycle, lid locked , unit began to fill, then advanced to agitate, op test good, if problem reoccurs unit will need new control ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 05/16/2018
Unit in total no cool. Tap system 20 inch vacuum. Added charge, charge held. Needs evap and drier.Cfc tech only. 3 job count. ; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER)
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
CC of f51 code and noise when spinning. Found main bearings have failed and rotor bolt was loose. Will give est. replaced shaft and bearings from t/s. Tightened rotor bolt using loctite. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING)
We serviced a
GTW485ASJ0WS GE
Model Washer
Near Geneva, OH 44041
Brian M
Job Details: 05/16/2018
Installed drain OP TEST OK
We serviced a
MVWC6ESWW1 Maytag
Model Washer
Near Madison, OH 44057
Brian M
Job Details: 05/16/2018
Cc unit will not fill Found Water valves are not opening when selected Failed timer switch Needs timer replaced Customer does not want to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model HR70916445
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WGD9371YW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 05/16/2018
Customer complaint of loud scraping sound, started normal dry cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2018
Found unit not draining. Removed pump and turned by hand. Checks good. Reinstalled pump and reset connections. Unit now draining. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
The cam that was installed was squeaking. Installed new part unit op tested good ;
We serviced a
417.94712400 Kenmore
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 05/16/2018
Customer complaint of squeaking Found idler pulley discoloring around bearing portions and belt is starting to slip Needs idler pulley and belt Customer does not want to repair at this time will be in touch ; ordrng 1 131863100 (idler arm & pulley3569)
We serviced a
WED4616FW0 Whirlpool
Model Dryer
Near Cleveland, OH 44103
Corey L.
Job Details: 05/16/2018
Customer complaint dryer not shutting off and it’s not heating, started timed auto dry, confirmed no heat, customer has foil style vent kinked in a few places, advised to replace vent with semi rigid or solid metal vent, unit is not receiving proper voltage, advised customer to contact an electrician fuses & cutoffs are ok; Job Cmpltd
We serviced a
LEN2000LW0 Whirlpool
Model Dryer
Near Cleveland, OH 44108
Corey L.
Job Details: 05/16/2018
Customer complaint unit not starting, timer and drum light operating only, start does nothing, unit is receiving 220v, found thermal fuse open replaced with truck stock, op test good, vent was not clogged but had layers of lint restricting air flow, customer also has foil style vent, advised customer to replace with semi rigid or solid rigid metal vent, foil vent is a fire hazard; used 1 WP3392519 (THERMAL FUSE)
We serviced a
MAYTAG DRYER
Model MED6000AG
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2018
Installed new part unit op tested good ;, Job Cmpltd,
We serviced a
DE412 Whirlpool
Model Dryer
Near Beachwood, OH 44122
Corina B
Job Details: 05/16/2018
CC that the unit is making noise. Found the blower wheel is not stopping when unit stops. Will need a new wheel. Called SM to order part. ; ordrng 1 Y303836 (blower wheel 2720)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBE02
Near Concord Township, OH 44077
Jeff M
Job Details: 05/16/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; job compltd
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2018
Ran diagnostics, no codes, ran test 51, all passed, ran drain and spin, found spin speed on low, tested on high, good, checked all setting, good, drain hose too far in stack, corrected, checked under unit, ; Job Cmpltd,
We serviced a
WDF560SAFB0 WHIRLPOOL
Model DISHWASHER
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 05/16/2018
Pump motor is not running. Motor is receiving 120vac. Motor needs replaced. Customer will inform us of their decision
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Aurora, OH 44202
Robert A.
Job Details: 05/16/2018
, Installed and cycled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW1
Near Reminderville, OH 44202
Robert A.
Job Details: 05/16/2018
Found ui light dim and staying on, Ran diagnostic cycle latch failure, ribbon cable discolored, disconnected, unit did not go into drain, needs control wheels on lower rack off; ordrng 4 W10195416V (WHEEL)s and 1 W10589069 (CONTROL) and 1 W10619006 (LATCH) and 1 WPW10475778 (UI PANEL), schdld next appmnt for 5/21 MON !,
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC
Near Solon, OH 44139
Robert A.
Job Details: 05/16/2018
Installed bearing/seal kit, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Solon, OH 44139
Robert A.
Job Details: 05/16/2018
Installed seal, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSC8244DZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/16/2018
Found adj dogs bad, gearcase leaking oil and locked up, needs gearcase, adj dogs and couplerCust to replace; ordrng 1 285753A (COUPLER18.28) and 1 3360629 (GEARCASE201.62) and 1 80040 (ADJ DOGS4.33) and 1 W10820043 (BASKET DRIVE142.19), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
We serviced a
FFHS2611LWMA FRIGIDIARE
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 05/16/2018
Replaced ice maker. All tested ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/16/2018
Found unit unplugged. Cc that unit made loud noises then stopped working. Plugged unit in and ran diagnostics. No stored faults. Unit completed service test mode and calibration. Ran normal wash. No faults. Drive system checks good. Likely frozen control. Advised on holding the start button until unit shuts down then to resume normal operations. Op test ok. ; Job Cmpltd
We serviced a
CRE9600CCM MAYTAG
Model RANGE
Near Bedford Heights, OH 44146
Dan H
Job Details: 05/16/2018
Customer complaint that burners cannot be adjusted they are too hot, set all elements to high, medium, and low settings, all elements are working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MEDE300VW0 MAYTAG
Model DRYER
Near Cleveland, OH 44128
Dan H
Job Details: 05/16/2018
Customer complaint of loud squeaking noise, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER)
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/16/2018
Replaced console. Also found that top panel is bent severely where console sits. Office to order top.; ordrng 1 W11026446 (top)
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/16/2018
Dryer not turning on at all. Unit receiving 240vac. Found open thermal fuse. Replaced thermal fuse and cutoff. All tested ok. Customer needs to clean vent.; Job Cmpltd
We serviced a
WMH3205XVS2 WHIRLPOOL
Model MICROWAVE
Near Berea, OH 44017
Chad P.
Job Details: 05/16/2018
Cc sparking from inside. Found rack arching from inside unit. Gave customer instructions on usage of rack. Tested with cup of water. Op test ok.; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 05/16/2018
Installed compressor kit. Charged unit. Op test ok. 24 hours for normal operations.; Job Cmpltd
We serviced a
WED8000BW0 GE
Model DRYER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Machine making grinding noises .removed drum, found worn idler pulley and extreme lint buildup. Will give est. replace pulley from t/s, cleaned out dryer and vent. Ran test cycle. Op test ok.; used 1 279640 (PULLEY-IDLER)
We serviced a
CAW35114GW1 Crosley
Model washer
Near Cleveland, OH 44112
Corey L.
Job Details: 05/16/2018
Customer complaint washer leaking underneath, inspected clamps hoses and fill lines, no evidence of leaking observed on the unit, ran diagnostics or codes found, opened both hot and cold valves in service mode and filled basket half way with water, no leaking observed, drained the unit, also no leaking observed, sink filling with water before draining into hole drain in basement, noticed hot and cold shut off valve to sink underneath sink leaking constantly, took pics,
We serviced a
MEDB755DW2 Maytag
Model Dryer
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2018
C that the back of the left corner is burnt and the lint light comes on after every use. Advised cust this is where the heat is coming threw and is normal. The lint light is a reminder to clean the screen after every load. Checked the outside vent, good. Optest ok.
We serviced a
GLRT183TDWL Frigidaire
Model Refrigerator
Near Saybrook Township, OH 44004
Brian M
Job Details: 05/16/2018
Cc that unit leaks at water valve Found plastic water Line installed and the line is cracked at the fitting Also her water needle valve / inlet valve is broken can not shut water off Needs plumber and new water line Advised on what to replace
We serviced a
WRF560SEYM04 Whirlpool
Model Refrigerator
Near Russell Center, OH 44072
Corina B
Job Details: 05/16/2018
WRF560SEYM04
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order door switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
CGM2745FQ0 WHIRLPOOL
Model DRYER
Near Oberlin, OH 44074
Macaulay G.
Job Details: 05/16/2018
Door switch is broken. Office to order switch.; ordrng 1 WP3406107 (switch-dor)
We serviced a
KRSC503ESS00 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced fresh food door and put on name plate.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/16/2018
Replaced user interface. All tested ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lakewood, OH 44107
Chad P.
Job Details: 05/16/2018
Cc dryer not heating. Cleared out lint tray and debris to outside vent. Ran timed dry on high heat. Op test ok; Job Cmpltd
We serviced a
MAVT446AWW MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Found water and grease leaking through main bearings into lower components. Water and oil spraying into motor and also belt and cam pulley worn
We serviced a
WRT1L1TZYW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Freezer temp 57, ff temp 60.. Removed evap cover. Leak in evap. No frost pattern. Will need new evap and compressor. Customer does not want to repair.
We serviced a
1105142510 KENMORE
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/16/2018
Ran a drain and spin. Gearcase Bearings have failed. Will need new gearcase. Will give est. customer does not want to repair.
We serviced a
GLWN2800D2WS GE
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details: 05/16/2018
Cc that unit does not fill up all the way and only agitates does not spin all the time Found water levels low when filling up and timer not always letting unit go into a spin Water pressure switch and timer knob needs replaced ordrng 1 WH12X22722 (switch pressure3414) and 1 WH45X22698 (timer washer7453),
We serviced a
WMH53520CS1 Whirlpool
Model Microwave
Near Conneaut, OH 44030
Brian M
Job Details: 05/16/2018
Cc that unit does not always start Found light not always turning on when door is opened and won’t start 90% of the time Needs inner door locks kit Used from TS; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Euclid, OH 44119
Corey L.
Job Details: 05/16/2018
Customer complaint unit leaking hot water, ran diagnostics found f2e1 stuck key, f5e3 lid lock/unlock fault, lid locks and unlocks, lid locks in spin cycle, found hot water hose leaking at back of unit connection, valve is good, customer is going to replace the lines to repair
We serviced a
ISC23CNEXY02 Ikea
Model Refrigerator
Near Cleveland, OH 44132
Corey L.
Job Details: 05/16/2018
Customer complaint condensation on milk, temp was 5 frz and 37ff, frz is set to 5 ff set to 37, seals are good, evap and condenser fans running, no condensation present since the day customer called, unit is operating as designed ;
We serviced a
WRS322FDAM04 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Corina B
Job Details: 05/16/2018
The fz light is the led light that is not lighting. Will need to order the correct part. Called SM to order part. Cust can install part ; ordrng 1 WPW10515057
We serviced a
KENMORE WASHER
Model 110.26901691
Near Chardon, OH 44024
Robert A.
Job Details: 05/16/2018
Found unit not starting, turned timer several times, now unit starts, fills, adj and spins, checked under unit, good, needs timer; ordrng 1 WP3951769 (TIMER177.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/21 MON 2-5,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 05/16/2018
1, Ran diagnostics, 5-2 door lock error, suds, ran cycle, needs door lock Note use 2-3tablespoons of soap max; ordrng 1 WPW10443885 (DOOR LOCK97.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/21 MON !,
Near Cleveland, OH 44139
Robert A.
Job Details: 05/16/2018
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 05/16/2018
, Removed a bit from felt bearing, op test ok; Job Cmpltd,
We serviced a
WRB322DMBM00 Whirlpool
Model Refrigerator
Near Ashtabula Township, OH 44004
Brian M
Job Details: 05/16/2018
Cc that ff section not getting cold Ff 46 Fr 4 Found frost build up on evap and ball of ice in upper corner Defrost issue had 3amps on defrost ; used 1 WPW10503278 (CTRL BOARD)
We serviced a
KCGD500GSS00 Kitchenaid
Model Cooktop
Near Kirtland, OH 44094
Corey L.
Job Details: 05/16/2018
Found a couple of small scratches on new cooktop, reorder cooktop W11051498 tomorrow if customer is in need of repair;
We serviced a
MDB8949SBW3 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Dan H
Job Details: 05/16/2018
Customer complaint that user interface is falling off, confirmed, found user interface and handle broken, ordering user interface and handle; ordrng 1 W10811166 (panel-cntl) and 1 WPW10401479 (handle)
We serviced a
WFW94HEXW2 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 05/16/2018
Replaced bellow and fan. All tested ok. ; Job Cmpltd
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 05/16/2018
Found fz evap only about a third frosted over. Slow ice to no ice. Ff section has old style evap. Needs ff evap replaced. Unit has 6th through 10 year warranty on ss parts. ; ordrng 1 WPW10643261 (EVAP)
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 05/16/2018
Remove Freon. Replace evaporator,compressor and dryer,pull vac to 30”, held,recharge 4.4 oz Freon ,installed mounting tray, opt test Ok ; Job Cmplt
We serviced a
WMH32519HZ1 Whirlpool
Model Microwave
Near Brecksville, OH 44141
Dan H
Job Details: 05/15/2018
Customer complaint that display randomly shuts off, display never shut off, connections to control board are all good, possible that unit was in energy saver mode, turned off energy saving mode, unable to duplicate the problem, unit is operating as designed;
We serviced a
EI28BS56IS5 Electrolux
Model Refrigerator
Near Bay Village, OH 44140
Chad P.
Job Details: 05/15/2018
Found I.m. Is cycling. No water to ice maker. Found fill valve solenoid open. Needs valve assy replaced. ; ordrng 1 242252702 (valve
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Madison, OH 44057
Gabriel P
Job Details: 05/15/2018
Installed control Ran calibration and auto test OP TEST OK
We serviced a
ETW4400TQ1 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 05/15/2018
Parts were still packaged wrong, missing 20 & 17 off the parts diagram, the part that was broken is now fixed, op test good;
We serviced a
KDTE104ESS4 Kitchenaid
Model Washer
Near Independence, OH 44131
Dan H
Job Details: 05/15/2018
Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
MFF2258DEH01 Maytag
Model Refrigerator
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/15/2018
Customer complaint of ice build up on freezer section floor Found ice buildup common with evaporator drain tube clog, unit needs drain tube and ice cleared, cleared ice and drain tube, op test good
We serviced a
MVWX655DW1 Maytag
Model Washer
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that wrinkle control cycle is not working, ran diagnostics no error codes found, ran manual test cycle, unit spins on low speed and high speed spin, wrinkle control cycle is working, unable to duplicate the problem, unit is operating as designed
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, ; ordrng 1 WPW10671941 (pump&motor)
We serviced a
KSC24C8EYY03 Kitchenaid
Model Refrigerator
Near North Royalton, OH 44133
Dan H
Job Details: 05/15/2018
Customer complaint that u it is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 68 degrees, compressor and condenser fan are running, ran test 4, fresh food section and freezer section evaporator fans are running, no frost pattern on freezer section evaporator, Unit needs new fresh food section evaporator and compressor, ran entitlement parts and labor are covered under extended warranty ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
We serviced a
ADB1400AGW0 Amana
Model Dishwasher
Near Parma Heights, OH 44130
Dan H
Job Details: 05/15/2018
ADB1400AGW0
We serviced a
FAFW3801LW5 Frigidaire
Model Washer
Near Brook Park, OH 44142
Macaulay G.
Job Details: 05/15/2018
Replaced belt, screw, and pulley. After belt adjustment, all tested ok
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/15/2018
Interface is jumping around when customer is trying to select cycle. Office to order interface from manufacturer.; ordrng 1 W11135393 (USER INTERFACE )
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/15/2018
Replaced front panel on drawer.;
We serviced a
MED5500FW0 Maytag
Model Dryer
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/15/2018
Found f4e3 for vent restriction. Vent runs through ceiling will telescope vent. Unit tested ok. Advised to have vent cleaned or to run vent differently.; Job Cmpltd,
We serviced a
KSSS42MDX03 Ktichenaid
Model Refrigerator
Near Westlake, OH 44145
Chad P.
Job Details: 05/15/2018
Found mullion on unit has now cracked and separated. This likely happened because non condensable gas got into unit and over heated the yoder loop dry rotting the plastic. When unit went into a total no cool the plastic retracted and cracked. If unit is charged back up the yoder loop will heat back up and further damage the liner. There are also some areas in the ff liner that are cracking. Please see photos. These are non repairable issues.
We serviced a
WTW8540BW1 Whirlpool
Model Washer
Near Westlake, OH 44145
Chad P.
Job Details: 05/15/2018
Found bearing bad. Also, basket locked in. Needs bearing and basket replaced. ; ordrng 1 W10435302 (bearing) and 1 W10549509 (basket),
We serviced a
WTW8200YW0 Whirlpool
Model Washer
Near Avon Lake, OH 44012
Brian B
Job Details: 05/15/2018
CC of grinding during spin. Ran a drain and spin. Bearings have failed. Replaced shaft and bearings from t/s. Ran test cycle. Op test ok.; used 1 W10435302 (BEARING)
We serviced a
FGID2466QF2A Frigidaire
Model Dishwasher
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 05/15/2018
Customer complaint dishes are coming out chalky, four cup test passed, filter is clear, advised customer before a cycle to turn hot water on in sink until hot hot water comes out, customer is using finish tablets, unit is operating as designed
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44118
Corey L.
Job Details: 05/15/2018
ustomer complaint unit not completing cycle, found drain hose on the floor, installed drain loop to sink, ran diagnostics found f8e2 no fill long fill, cleared codes, op test good ;
We serviced a
WED9400SW2 Whirlpool
Model Dryer
Near Shaker Heights, OH 44120
Corey L.
Job Details: 05/15/2018
Customer complaint dryer now not heating at all, started high heat dry cycle, unit did not heat, found plug not fully inserted into the wall, plugged unit in all the way, cord is firmly in place, receptacle is not loose, op test good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECBL00
Near Aurora, OH 44202
Robert A.
Job Details: 05/15/2018
Installed frz door, op test ok; Job Cmpltd
We serviced a
WRF736SDAM10 Whirlpool
Model Refrigerator
Near Concord Township, OH 44077
Brian M
Job Details: 05/15/2018
Cc that unit leaks when getting water Found a cracked water Valve Needs water valve replaced ; ordrng 1 WPW10394076 (water valve)
We serviced a
MFI2266AES Maytag
Model Refrigerator
Near Willoughby, OH 44094
Brian M
Job Details: 05/15/2018
Cc that freezer not cooling Ff 30 Fr 20Found big ice build up on cap tube with abnormal frost pattern Needs sealed system Compressor and evap need replaced Customer does not want to repair
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Rootstown Township, OH 44266
Robert A.
Job Details: 05/15/2018
Installed housing and fan, op test ok; Job Cmpltd,
We serviced a
ET1CHEXVQ01 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 05/15/2018
Cc that unit is not cooling .. customer moved dial from coldest to recommended that’s when it started to get warm Found frost pattern on top portion of evapFreezer at 35 ff at 58 Clipped the r10 connector Normal frost pattern showed Advised customer to watch temps over next few hours Freezer at 30 before leaving OP TEST OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Deerfield Township, OH 44411
Robert A.
Job Details: 05/15/2018
Found frz door not sealing, corrected, op test ok; Job Cmpltd,
We serviced a
WDF530PAYB7 Whirlpool
Model Dishwasher
Near Cleveland, OH 44120
Corey L.
Job Details: 05/15/2018
Customer complaint unit not draining water still in tub, started drain pump, heard glass in pump, asked customer if a glass has broke, said yes, quoted to clean out, cleared glass from pump, op test good
We serviced a
AGR5330BAS3 Amana
Model Range
Near Cleveland, OH 44103
Corey L.
Job Details: 05/15/2018
Customer complaint of gas jell, unit ha bin red tagged by dominion for leak in the line to the appliance and advised customer to call a plumber or heating contractor to repair/replace line and recheck for leaks to be able to remove tag, no bent or busted lines on the unit, manifolds are installed properly, advised customer to contact a licensed plumber to check the line per dominions request;
We serviced a
WTW7500GC0 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Holly Butcher
Job Details: 05/15/2018
CC that there is white residue on dark clothing. No service pointers. Ran diag no error codes. Advised cust 1-2 tablespoons of he detergent. Advised cust to run a clean cycle. . Ran a calibration, Optest ok
We serviced a
WRF555SDFZ02 Whirlpool
Model Refrigerator
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/15/2018
CC that the unit is not making ice. Found ice cubes holding the arm in an up position where it can not cycle correctly. Advised cust to take the bin out and make sure nothing is obstructing the arm. Cycled the icemaker. Optest ok. ;
We serviced a
MFI2570FEZ03 Maytag
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 05/15/2018
CC that the ice dispenser is not dispensing. Found the ice maker water valve is not shutting off. Will need a new water valve. Called SM to order part; ordrng 1 W11043013 (valve)
We serviced a
WTD720PADM2 WHIRILPOOL
Model DISHWASHER
Near Amherst, OH 44001
Macaulay G.
Job Details: 05/15/2018
Tested water pressure with 4 cup test=ok. Advised customer on use of rinse aid. Dishwasher is operating properly.; Job Cmpltd
We serviced a
WMH53521HZ WHIRLPOOL
Model MICRO OVEN
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/15/2018
Replaced UI and display. Tested ok.; Job Cmpltd