We serviced a
MTW5700TQ0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44123
Corina B
Job Details: 11/17/2017
CC that there is a loud grinding noise in the spin cycle and does not spin the clothes out. Ran a spin cycle and there is grinding. Checked underneath found the clutch is rattling, when it first starts a spin cycle. Will need a new clutch. Called GS to order part. ; ordrng 1 285785 (clutch), schdld next appmnt for 11/24 FRI
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 11/17/2017
Customer complaint that unit will not advance passed sensing cycle, ran diagnostics, no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, repeated with same results, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
FGP305KW0 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 11/17/2017
Customer complaint the right front burner is not lighting, confirmed, found ignitor had fallen out of mount, clip is broken, ignitor is cracked, unit needs new ignitor and clip; ordrng 1 WPW10209656 (igntr-surf) and 1 WPW10278150 (clip), schdld next appmnt for 11/24
We serviced a
JB250DF1WW GE
Model RANGE
Near Euclid, OH 44119
Dan H
Job Details: 11/17/2017
Customer complaint burners crackle and gets red hot, tested burners on high and on 1/4 heat, crackling sound is from metal expanding from heat, elements are recieving correct power no arcing or burn marks found in wire harness to elements, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 11/17/2017
Installed new hub and gearcase, op test good ; Job Cmpltd
We serviced a
ED5FHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near South Euclid, OH 44121
Dan H
Job Details: 11/17/2017
Customer complaint that fresh food section door drops when opened, cams were just replaced and are in perfect condition, found fresh food section lower door cam loose, tightened, op test good ; Job Cmpltd
We serviced a
MAH8700AWW MAYTAG
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 11/17/2017
CC that e3 comes up when running a heavy load, wont spin. E3 Over Current is detected. Motor won't turn. Ran a quick wash and a drain and spin with 6 towels. Running as designed. Will need to call tl tomorrow
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 11/17/2017
Found hot and cold lines reveresed repaired cleared error code calibrated op test ok.; Job Cmpltd
We serviced a
GHWN4250D0WW GE
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/16/2017
Unit is syphoning as soon as it fills, showed customer, install to be corrected by customer.; Job Cmpltd
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSP01
Near Pepper Pike, OH 44124
Robert A.
Job Details: 11/16/2017
Ran both ovens convection fan loud, tightened back panned, ran again, needs convection fan; ordrng 1 W10794022 (CONVECT FAN), schdld next appmnt for 11/28 TUE ! [**],
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Pepper Pike, OH 44124
Robert A.
Job Details: 11/16/2017
c ff door seal ripped, ice tray stuck, rt end cap broken, found bin railed stuck, needs railes; ordrng 1 W10443241 (DOOR SEAL) and 1 WPW10121977 (ENDCAP RT) and 1 WPW10170835 (GLIDE RT) and 1 WPW10170836 (GLIDE LFT) and 1 WPW10170987 (CENTER GLIDE), schdld next appmnt for 11/22 WED ! [**],
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW3
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/16/2017
Ran diognastics, f4e3 restricted air flow, checked screen and vent, good, explained how unit works, op test ok; Job Cmpltd,
We serviced a
LTF6700FS0 WHIRLPOOL
Model WASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 11/16/2017
Found under wire in pump removed op test ok.; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model WALL OVEN
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/16/2017
Customer complaint that upper oven is not heating, started bake for 350 degrees, unit did not heat found thermal cut off open, unit needs new thermal cutoff; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 11/24 FRI
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW2
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/16/2017
, Checked over unit, ran diognastics, no codes, ran test 51, aal passes, ran test 52, good, ran spin, good, no smells, op test ok; Job Cmpltd,
We serviced a
WTW4915EW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44108
Dan H
Job Details: 11/16/2017
Customer complaint of loud noise, confirmed, found pulley rubbing on pulley shield, pulley is tight, pulley shield is warped, installed new pulley shield, op test good ; used 1 W10427633 ([Alt for WPW104276) from stock, Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Robert A.
Job Details: 11/16/2017
, Found door hinge out of place, reset hinge, op test ok; Job Cmpltd,
We serviced a
MEDB850YW2 MAYTAG
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 11/16/2017
Unable to find an issue on dryer, op test ok.; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model PFS22MBSBWW
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/16/2017
Cc toe kick broken, left ff door not closing correctly clip broken, closer broken; ordrng 1 WR17X11990 (CLOSER) and 1 WR74X10206 (TOE KICK), schdld next appmnt for 11/22 WED ! [**],
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/16/2017
Cc unit turns on by itself, unit changes cycleRan diognastics e23,fill problem, found valve not closing, e57, control problem; ordrng 1 WH12X10468 (COMTROL) and 1 WH13X10023 (VALVE), schdld next appmnt for 11/22 WED ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details: 11/16/2017
Checked power, correct, checked connections, tightened, good, ran diognastic cycle, disp did not open, no power, reset control connections, tightened ran again, ng needs control and disp; ordrng 1 WPW10199696 (DISP) and 1 WPW10285179 (CONTROL), schdld next appmnt for 11/20 MON 8-12,
We serviced a
JJW2430DS00 JENN-AIR
Model RANGE
Near Cleveland, OH 44108
Corina B
Job Details: 11/16/2017
Replaced the ui. Set the ui to correct model. Heated oven to 350. Optest ok. ; Job Cmpltd
We serviced a
SF362LXTS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 11/16/2017
Installed new burner valves and knobs, op test good ; Job Cmpltd
We serviced a
417.4114200 KENMORE
Model WASH/DRY STACK
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 11/16/2017
Found rear bearing has failed. Water valve full of sediment needs inner basket rear bearing with tub and valve cust buying new unit
We serviced a
KUDS35FXSS5 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 11/16/2017
The unit is seized up need replace. The pump is getting 120vac; ordrng 1 WPW10780877 (SUMP),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Paul H.
Job Details: 11/16/2017
Ran diagnostics, no stored errors, ran auto test, good, ran a rinse and spin with 6 large towels, op test ok.
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 11/16/2017
Replaced interlocks, tested by opening and shutting door a few times and heating a mug of water, op test ok.; Job Cmpltd,
We serviced a
MLE2000AYW WHIRLPOOL
Model STACK WAS/DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 11/16/2017
Found boot drain clogged, cleaned out, tested, only a couple of drops, advised to run a cleaning cycle, op test ok.;
We serviced a
WED4815EW WHIRLPOOL
Model DRYER
Near Lorain, OH 44055
Paul H.
Job Details: 11/16/2017
Noise was from a butterknife being in the blower housing, corrected, unit is putting out proper air and heating properly, long dry times are due to venting to the outside, foil-type is being used and I advised switching to semi-rigid at least, op test ok.; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/16/2017
Replaced parts listed op test ok.; Job Cmpltd
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 11/16/2017
CC that f5e3 comes up on the ui. F5e3 lid lock error code. Does not go into diag. Checked j6-7 and j18-3 0dcv. Will need a new control. Cust does not want to repair
We serviced a
WED4616FW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 11/16/2017
Customer complaint that unit is not heating, started normal dry cycle, unit heated, good airflow out of unit, found outside vent clogged, cleared, good airflow, op test good ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 11/16/2017
Missing screws for terminal block, missing t/s, emailing LS, ordering terminal block screws for unit; ordrng 1 279393 (screw),
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 11/16/2017
Customer is continuing to experience frost in FC, gasket appears fine and loading is not an issue anymore, there is a “sag” in the bottom of the gasket and a spot where it looks like the liner may be separating from the door, took pictures, ordering door; ordrng 1 LW10599407 (dor-fip) and 1 WPW10481434 (nameplate)
We serviced a
JE1390GA001 GE
Model MICRO OVEN
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 11/16/2017
I tried to duplicate the burning small I was in able to do so unit tested good; Job Cmpltd
We serviced a
ZISB48DYB GE
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 11/16/2017
Cust has not water or ice i found the water valve is receiving power it is pushing water there is a frozen waterlines preventing water to the icemaker and door I am unable to fall out the water line that runs through the door I recommended to customer to turn the temperature up to a higher setting let it sit for a few days that should resolve the issue
We serviced a
MGT8655XS02 MAYTAG
Model RANGE
Near South Euclid, OH 44121
Jeff M
Job Details: 11/16/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW8500BW WHIRLPOOL
Model WASHER
Near Munson Township, OH 44024
Jeff M
Job Details: 11/16/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
JJW9630CAB JENNAIRE
Model RANGE
Near Munson Township, OH 44024
Jeff M
Job Details: 11/16/2017
The ui has Nonresponsive buttons needs a new user interface unfortunately it is discontinued; ordrng 1 5765M338-60 (UI),
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 11/16/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KHMS2050SSS2 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 11/16/2017
Choke broken tech installed interface and control panel. Op test no good. Old chock broke along with inner door frame screw holes and hinge screw. Needs choke inner frame and screw. ; ordrng 1 W10143963 (screw, HINGE) and 1 W10143964 (covr-choke) and 1 W10245711 (frame-door)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near WARRENSVL HTS, OH 44128
Chad P.
Job Details: 11/16/2017
Removed factory screw from front seal. Op test ok. ; Job Cmpltd,
We serviced a
JS968SK6SS GE
Model RANGE
Near Euclid, OH 44117
Corina B
Job Details: 11/16/2017
Replaced the parts listed. Heated oven to 300. Optest ok. ; Job Cmpltd
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 11/16/2017
, Leveled freezer door. Op testies ok. ; Job Cmpltd
We serviced a
GI6FARXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 11/16/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WGD5000DW2 WHIRLPOOL
Model DRYER
Near Garfield Heights, OH 44125
Chad P.
Job Details: 11/16/2017
Found paint bubbled up on drum and is pealing off. Needs drum assy replaced. ; ordrng 1 W10899578 (DRUM ASSY)
We serviced a
WRT311FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 11/16/2017
Freezer 12 fresh food 37 found ice buildup in freezer. Need service kit for frost buildup ; ordrng 1 W10916494 (blade-fan), schdld next appmnt for 11/22 WED
We serviced a
ED5LVAXWQ00 WHILRPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 11/16/2017
Installed new ice door chute, op test good ; Job Cmpltd
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Willowick, OH 44095
Benjamin B.
Job Details: 11/16/2017
Cust states unit spinning when rinse light is on and rinsing when the spin light is on sometimes the lid stays locked. When washimg lod is not locked. Found lod lock error replaced lock cleared codes cust using tide detergent and using to much told them to cut back getting soap suds ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 11/16/2017
CC that the temp going to the ice box is warm. FF 37 fz-23 the vent for the im is 71. The UI is set at 36 for the ff and 0 for the fz. Removed the evap cover to the fz. Checked the ice box fan step 59 in diag 0dcv. Will need a new control. Called GS to order part. ; ordrng 1 W10865318 (fan) and 1 W11169516 (CONTROL), schdld next appmnt for 11/22 WED
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 11/16/2017
Customer complaint of loud noise, fresh food section temperature at 60 degrees, freezer section temperature at 1 degrees, evaporator fan is not running, compressor and condenser fan are running, found evaporator fan stalled in frost build up, removed frost, evaporator fan started, doors are sealing, found large gaps between liner and cabinet, sealed with silicon, op test good ; Job Cmpltd
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44120
Dan H
Job Details: 11/16/2017
Customer complaint that unit is not filling with water, found water supply turned off, turned on water supply, unit filled and began wash cycle, ran test cycle, unit completed test cycle, all compnets working, unit is operating as designed ; Job Cmpltd
We serviced a
KDFE104DSS3 KITCHENAID
Model DISHWASHER
Near Wickliffe, OH 44092
Corina B
Job Details: 11/16/2017
CC that it does not finish a cycle. When dw is done it beeps twice and the clean light does not come on. Ran a calibration, 8-1 slow drain. Checked drain hose and pump, good. Started a cycle filled washed and then drain. Advised cust to clean filter out once a month and to run the hot water in the sink before starting the dw. Brought rails back for return. Optest ok. ; Job Cmpltd
We serviced a
WRF954CIHZ WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 11/16/2017
Found self tapping valve installed on bottom of main water supply causing valve to clog cleared cust needs plumber to replace water lime be ause its plastic and install 1/4 in full flow valve ; Job Cmpltd
We serviced a
M1TXEGMYS MAYTAG
Model REFRIGERATOR
Near North Madison, OH 44057
Benjamin B.
Job Details: 11/16/2017
Unit is not freezing food shelf track is broken need to order. Cust to install no return need ; ordrng 1 WPW10468557 (track)
We serviced a
MGR6600F20 MAYTAG
Model RANGE
Near Perry, OH 44081
Jessica Shreve
Job Details: 11/16/2017
Preheated oven to 350 unit is working as designed ; Job Cmpltd
We serviced a
ADB1100AWW5 AMANA
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 11/16/2017
Replaced control op test ok; Job Cmpltd
We serviced a
JDB9600CWS JENN-AIR
Model DISHWASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/16/2017
Installed new power cord, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/16/2017
Ran through diagnostics. No error codes. Ran calibration cycle. Blew through pressure hose, no clogs. Tested washer, but still over filled. Office to order control board.; ordrng 1 W11124713 (CONTROL), schdld next appmnt for 11/22 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Cleveland, OH 44113
Brian B
Job Details: 11/16/2017
Machine not starting. Conrol and display power up, but door does not lock. Found broken connector latch on door lock. Connector keeps falling out. Will need new door lock. Office to order. Ship to Marous Brothers, 1370 Ontario St. cleve, 44113, attn: Steven.; ordrng 1 WPW10443885 (DOOR LOCK), schdld next appmnt for 11/22 WED
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Solon, OH 44139
Robert A.
Job Details: 11/16/2017
nstalled control, put metal tape on vent, ran unit, l2code, power correct, found element shorted, replaced, op test ok; used 1 WP8544771 (ELEMENT) from stock, Job Cmpltd,
We serviced a
79577549600 KENMORE
Model REFRIGERATOR
Near Madison Township, OH 44057
Dan H
Job Details: 11/16/2017
Installed new evaporator fan motor and control, op test good
We serviced a
WGD4900XW3 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 11/16/2017
Dryer maling both a lite metal sound and a vibration as the dryer heats up. Upon inspection, found belt had cracks and idler pulley was causing metal sound. Replaced belt and idler pulley from truck stock. Vibration is being caused from stress fractures in blower wheel. Cracks stretch out as dryer heats up. Office to order blower wheel.; ordrng 1 WP694089 (wheel), used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, schdld next appmnt for 11/22 WED
We serviced a
KDTM404ESS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 11/16/2017
Replaced motor and pump assembly, started a wash, tested fine.; Job Cmpltd
We serviced a
MGT8720DS02 MAYTAG
Model RANGE
Near Lorain, OH 44055
Macaulay G.
Job Details: 11/15/2017
Right fron burner valve and left front burner valve both need replaced. Valve do not need pressed in in order to turn. One valve is to be covered by our 1 year parts warranty. Office to order both valves.; ordrng 1 WPW10206288 (valve-brnr) and 1 WPW10206288, schdld next appmnt for 11/24 FRI
We serviced a
MAV7600AWW WHIRLPOOL
Model WASHER
Near Sheffield, OH 44054
Macaulay G.
Job Details: 11/15/2017
Washer not spinning put to it's full speed. When washer has a load in it, not getting clothes spun out completely. Belt is dry rotting and motor is not capable to run at full capacity. Note: bottom panel of washer is rusting out and weakening. If warranty wants to repair, office will need to order motor and belt.; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/15/2017
Found fresh food at 37 and freezer at -8 found control intermittent need to order.; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), schdld next appmnt for 11/22 WED
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/15/2017
Found damper loud need to order ; ordrng 1 W11164593 (DAMPER), schdld next appmnt for 11/22 WED
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Bedford, OH 44146
Corina B
Job Details: 11/15/2017
CC that the water filter light stays on when you change the filter. Went to options, filter reset, confirm. Light went out. Optest ok. ; Job Cmpltd
We serviced a
MDB7749SBM3 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Dan H
Job Details: 11/15/2017
Installed new user interface , op test good ; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 11/15/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 32 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, condenser fan is running, compressor amp draw at 1.1amps, found outlet unit is plugged into outlet with hot/neutral reversed, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Chad P.
Job Details: 11/15/2017
Installed ice maker. Op test no good. Saw flash in ice maker when cycling it. Found fill valve solenoid shorted. Turned off ice maker so it wont cycle. Needs fill valve assy replaced. ; ordrng 1 WPW10420083 (VALVE ASSY),
We serviced a
MHWE201YW00 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 11/15/2017
Found bellows seal torn off. Replaced bellows from t/s.. ran test cycle. Optest ok.; used 1 WPW10381562 (BELLOW) from stock, Job Cmpltd
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 11/15/2017
Installed interface. Op test ok. ; Job Cmpltd
We serviced a
WED9400SU0 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 11/15/2017
Thermal event on control. Control, wiring harness, plastic cover and top all burned. Will give est. customer will call whirl for concession. Do not order parts. Whirl is covering trip charge. Cover and top are NLA. Customer does not want to repair. ; Job Cmpltd
We serviced a
WFG510S0AS1 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/15/2017
Installed control and panel. Op test ok. ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 11/15/2017
Found massive ice buidup on FF evap. Ice has stopped ff fan. Machine will have to be unplugged for at least 24 hrs to defrost. Will replace fan and harness assembly with thermisters. Will also need fan supports.... Office to order parts. Will r/s cust.; ordrng 1 W11033168 (FAN HARNESS/ THERMISTERS) and 2 WPW10389152 (FAN SUPPORT)s, schdld next appmnt for 11/22 WED
We serviced a
MMV4205DS4 MAYTAG
Model MICROWAVE
Near Rocky River, OH 44116
Brian B
Job Details: 11/15/2017
Found door interlocks working intermittantly. Will need new harness with interlocks. Tech used t/s yesterday and does not have on truck. Office to order part. Will r/s cust. Needs early appt if poss.; ordrng 1 W10450407 (harns-wire), schdld next appmnt for 11/22 WED
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/15/2017
Installed interlock harness. Op test ok. ; Job Cmpltd,
We serviced a
WOC54EC0AS00 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Brian B
Job Details: 11/15/2017
Replaced main appliance manager board. Tested unt. Did not work. Now neither lower oven or upper micro is working. When pads are pressed, a message on panel says feature not available, same for lower oven. Removed new control and reinstalled original app manager. Lower oven now working. It appears that control panel will also have to be replaced, but TL advised to just replace app manager board.
We serviced a
EIFLS60LT1 ELECTROLUX
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 11/15/2017
CC that machine throws an error code and shuts down. Ran diag, f13 code pressure system error. Per tech sheet, checjed for leaks in tub, pressure hose and air dome. All check good. Ran diag test mode. Water valves and deain pump working. Per tech sheet, replace pressure switch and if still throwing code, repkace control..per GS, will replace both..; ordrng 1 134762010 (switch,pressure) and 1 809019910 (CONTROL), schdld next appmnt for 11/21 TUE
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Brian B
Job Details: 11/15/2017
CC that hinge arm is rubbing on frame.. Found no friction pads on hinges. Installed friction pads from t/s.. op test ok.. ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 11/15/2017
Met Mike from whirl at customer home..Cc that machine not cleaning clothes and shakes when spinning..ran diag, no codes. Ran drain and spin, machine does shake excessively. Ran calibration and auto test.. Would need to replace suspension and spin basket. All other functions are normal. Cust will call home depot to see if they will replace machine since she called them within the first 48 hrs to report a problem..Do not order parts unless cust calls office. Wait for cust input before closing out call
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Ravenna, OH 44266
Robert A.
Job Details: 11/15/2017
Ran diognastics, no codes, tested lid lock several times, good, ran recal cycle, good, ran normal wash, unit filled, and adj, ran drain and spin, good, working as designed, op test ok; Job Cmpltd
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/15/2017
Installed susp, op test ok ofr 1606002341; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 11/15/2017
Found rt ff door seal split needs seal. Cust to contact cosco and let us know
We serviced a
KSCS25INSS00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Robert A.
Job Details: 11/15/2017
Cc water on floor, Found ice bin full, ice stuck in chute, cleared, ice door sealing, evap drain clear, frz door sealing, drain pan good, found filter not locked in, corrected, op test ok; Job Cmpltd
We serviced a
KSSC42QTS02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 11/15/2017
Installed auger. Op test ok. ; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Solon, OH 44139
Robert A.
Job Details: 11/15/2017
Installed valve and svc kit, ui/ control, ran test 51, good, op test ok; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/15/2017
Reset control panel, op test ok; Job Cmpltd
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 11/15/2017
Installed parts listed. Op tests ok. ; Job Cmpltd,
We serviced a
KUDC10IXWH1 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 11/15/2017
Found platic on heating element. Removed. Op test ok. ; Job Cmpltd
We serviced a
KUIA18NNJS6 KITCHENAID
Model ICE MACHINE
Near Solon, OH 44139
Robert A.
Job Details: 11/15/2017
Found unit off, turned on, found pump just humming, needs pump asm; ordrng 1 WP2217220 (PUMP ASM), schdld next appmnt for 11/21
We serviced a
KBFS25EWWH4 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 11/15/2017
Found duck bill failed. Installed drain tube kit and cleared ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
GSH25JSTASS GE
Model REFRIGERATOR
Near Solon, OH 44139
Robert A.
Job Details: 11/15/2017
Unit not disp water, can hear valve opening, disconnected line at bottom of door, good water flow, Found water line in door frozen, per ge needs heater kitCust to let us know
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 11/15/2017
Reported on t.s. Used. ; used 1 W10838613 (LATCH) from stock,
We serviced a
KEBS278SSS04 KITCHENAID
Model WALL OVEN
Near South Russell, OH 44022
Robert A.
Job Details: 11/15/2017
Ran diognastics f2e1 shorted key, cleared, code returned needs ui, some didgets on clock dim, ribbon cable discolored; ordrng 1 WP8303880 (UI) and 1 WPW10237644 (RIBBON CABLE) and 1 WPW10312205 (CLOCK), schdld next appmnt for 11/21 TUE
We serviced a
ACR4530BAB0 AMANA
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 11/15/2017
Found burners all seperating from mounts. Needs burners replaced. Also, control not sending power to bake element. Needs control replaced. ; ordrng 2 W11161939 (BURNER)s and 2 W11168414 (BURNER)s and 1 WPW10572536 (CONTROL)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Jeff M
Job Details: 11/15/2017
Unable to locate door bracket. Need to reprder. ; ordrng 1 W11129907 (BRACKET)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 11/15/2017
Cc complaint that unit is filling with water is not used for a few days. No water observed entering in the the fill tube. Check valve is not sealing in drain line. Needs drain line replaced and loop added under the sink. ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (DRAIN HOSE),