Near Oberlin, OH 44074
David R
Job Details: 03/26/2020
WALL OVEN GE JTP27W0V2WW Replaced part. Tested. Still giving F3 error code. Sensor is good. Rewired wires. Tried again. Working correctly. Set to 350. Good. Op test ok
Near Cleveland, OH 44111
Corina B
Job Details: 03/26/2020
DRYER KENMORE 110.865625 "CC that f26 comes on the screen. Found the belt snapped. Replaced the belt and support rollers from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT 4783), and 1 ZOOM SPOUT (ZOOM SPOUT) from stock"
Near Auburn Township, OH 44023
Brian M
Job Details: 03/26/2020
REFRIGERATOR GE PSF26NGNAWW Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Troy Township, OH 44234
Brian M
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit will not advance Found unit not able to agitate Found cam damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10721967 (PULLEY) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 03/26/2020
DISHWASHER KITCHENAID KUDS35FXSS5 "Replaced the wheels, and the float assembly. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ "Cc unit not coolingFound unit displaying “cooling off” pressed measured fill and control lock for 3 seconds. Unit cooling came back on. Customer did not know how to do this, advised customer how. Unit starting to cool, op test good. Advised 24 hrs for u
Near Valley View, OH 44125
Jason N
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW4850HW1 "Cc unit not washing, will not advance past washRan diagnostics, no codes stored. Ran auto cycle and calibration. All functions passed. Ran several wash cycles on different modes with large towels. Could not duplicate any issues at this time."
Near Solon, OH 44139
Brian M
Job Details: 03/26/2020
WASHER WHIRLPOOL WFW9290FW0 Cc unit still getting drain error Found f9e1 Replaced drain pump ran several drain and spins OP Test Ok
Near Amherst, OH 44001
Gabriel P
Job Details: 03/26/2020
DISHWASHER KITCHENAID KUDP01FLSS0 Call whirlpool to document issue spoke to David, found fuse open he request to installed it without stripping wire ; ordrng 1 8193762 (thermal fuse)
Near Parma, OH 44129
Jason N
Job Details: 03/26/2020
WASHER MAYTAG MVWC565FW2 "Cc unit leakingCustomer stated he came down to basement and there was water all over the floor, assumed it was unit, hasn’t used it since. Ran auto test, all functions passed, no leaks. Ran manual fill test using both hot and cold. Filled tub up 1/2 way.
Near Conneaut, OH 44030
Jeff M
Job Details: 03/26/2020
DRYER SAMSUNG DV400EWHDWRAA "unit is not heating. I found the heating element is making contact with the element cage. Also the high limit fuses open needs the heating assembly; ordrng 1 DC97-14486A (ELEMENT ASSY), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jeff M
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 The was a tooth pick in the brain pump
Near Avon Lake, OH 44012
Corina B
Job Details: 03/26/2020
WASHER MAYTAG MVWC565FW2 Replaced the valve. Optest ok.
Near Geneva, OH 44041
Jeff M
Job Details: 03/26/2020
DRYER SAMSUNG DV56H9000EP/A2 "The blower wheel is split which is causing the noise customer also would like a new lint screen; ordrng 1 DC67-00180B (BLOWER) and 1 DC97-17965A (SCREEN), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Brian M
Job Details: 03/26/2020
WASHER MAYTAG MVWB765FW3 Replaced lid OP Test Ok
Near Lakewood, OH 44107
Jason N
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not starting, lights onlyRan diagnostics, would not enter diagnostics. Unit needs control board. Called landlord, Clark, not repairing at this time, estimate only."
Near Olmsted Falls, OH 44138
Corina B
Job Details: 03/26/2020
WASHER MAYTAG MVWC565FW0 CC that the clothes come out wet. Found the hub is worn. Replaced the hub from t/s. Ran a calibration. Optest ok. ; used 1 W10528947 (HUB) from stock
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/26/2020
REFRIGERATOR MAYTAG MFI2569VEB2 Control clicks and shut of intermittently will need control customer will not fix
Near Cleveland, OH 44102
Jason N
Job Details: 03/26/2020
RANGE WHIRLPOOL WFG320M0BW2 "Cc unit oven does not ignite.Checked ignitor, drawing 3.8a. Ignitor good, found safety switch on gas valve disabled. Turned valve back on, ran bake test to 350. Op test good."
Near Willoughby, OH 44094
Jeff M
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDT730PAHV0 The unit was not draining. I separated the drain hose from the drain hose extension hose there was hardly any debris inside the hose put it all back the other unit tested good
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/26/2020
DRYER MAYTAG MGDB765FW0 The thumping sound is the customer hearing the seam on the drum passing the rollers perfectly normal operating as designed
Near Rocky River, OH 44116
Corina B
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KBFS25ECMS00 "CC that the ff is not cooling. Found the dome is not opening. Will need the damper. Cust can install part; ordrng 1 WPW10594329 (control 8820), used 1 SHIPPING (shipping and handling) from stock"
Near Seven Hills, OH 44131
Corina B
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW8500DC4 CC that the unit is making a loud noise and the lid hitting the ui. Found the lid is cracked. Ran diag no codes. Started a normal cycle with towel normal noises.
Near Concord Township, OH 44077
Jeff M
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The unit is room temp. The compressor is on and running. The u it needs a new comp. and evap ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/26/2020
WASHER WHIRLPOOL LSB6300PW3 CC that the unit will fill and not do anything. Found the lid switch not making contact. Replaced the lid switch from surplus t/s. Optest ok; used 1 WP8318084 (LID SWITCH 3065) from stock
Near Westlake, OH 44145
Corina B
Job Details: 03/26/2020
DRYER MAYTAG MEDB850YW0 "CC that the unit will not heat. Checked the outlet, good. Found the heater is open. Will need a new heater. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; ordrng 1 WP8544771 (element)"
Near Solon, OH 44139
Brian M
Job Details: 03/26/2020
COOK TOP KITCHENAID KGCT305X Cc unit has broken knob and rear left burner not igniting Found knob to be broken Cleaned igniters and it fired right up Needs knobs Customer to install ; ordrng 4 WP3181305 (knob)s
Near Westlake, OH 44145
David R
Job Details: 03/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts tested. Op test ok
Near Cleveland, OH 44109
Joe O
Job Details: 03/26/2020
REFRIGERATOR AMANA ART318FFDB03 Installed evap fan motor. Op test ok
Near Broadview Heights, OH 44147
David R
Job Details: 03/26/2020
REFRIGERATOR MAYTAG MRT118FFFE04 "Cc of gurgling noise, water in FF freezing. Checked in a FZ to make sure the fan isn’t hitting anything, took off panel. Unplugged fan. Hissing sound is coming from the flow of refrigerant. Normal sounds per owners manual page 17. Customer had Airflow co
Near Parma, OH 44134
Joe O
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Cc: not cooling ff section, evap cover frosted overFound unit not defrosting. Put in manual defrost unit defrosting. Needs control. Replaced control. Unit is cooling, advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10503278 (C
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/26/2020
DRYER WHIRLPOOL WGD7000DW1 The unit Will run for five minutes and then display power failure main control board needs to be replaced.; ordrng 1 WPW10691552 (cntrl-elec)
Near Middleburg Heights, OH 44130
Dan H
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, heater is working, unit is operating as designed"
Near Seven Hills, OH 44131
Dan H
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Installed new water filter, op test good"
Near Strongsville, OH 44149
David R
Job Details: 03/26/2020
WALL OVEN WHIRLPOOL WOD77EC7HS01 Replaced part. Tested. Top oven. Ran 350** ran 20 mins no error. Op test ok.
Near Grafton, OH 44044
David R
Job Details: 03/26/2020
DRYER MAYTAG MGDX655DW0 Cc no heat. Found thermal fuse open. Replaced from t/s. Tested. Op test ok ; used 1 WP3392519 (THERMAL FUSE 15.40) from stock
Near Wellington, OH 44090
David R
Job Details: 03/26/2020
WASHER MAYTAG MHW6630HW0 "Replaced part, ran service diagnostics, good. Op test ok"
Near Cleveland, OH 44113
Jason N
Job Details: 03/26/2020
MICROWAVE WHIRLPOOL KMHS120ESS5 "Cc unit not heating Hookup killawatt meter, ran heat test with water, drawing 11.25a, but not heating. Unit needs magnetron.; ordrng 1 W10818686 (magnetron16455) and 1 W11256462 (diode1908), used 1 SHIPPING (shipping and handling) from stock"
Near Bainbridge Township, OH 44023
Dan H
Job Details: 03/26/2020
RANGE KITCHENAID KERS807SSS02 "Installed new control, op test good"
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 CC that the ice and dispenser does not working. Found wires on the bottom of the door. Will need a new door. ; ordrng 1 LW10691266 (dor-fip)
Near Cleveland Heights, OH 44118
Dan H
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Installed new door, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW8800YC1 Cc of unit having loud noise Found bearings to be bad Replaced using truck stock Ran auto test and checked for leaks OP Test Ok Advised to let cure for 24 hours ; used 1 W10435302 (BEARING) from stock
Near Independence, OH 44131
David R
Job Details: 03/26/2020
WASHER MAYTAG MHW6630HW0 "Called customer, she wanted us to just order parts instead of coming twice. Sent pics. Rubber gasket bellow is ripped, leaking from there. Do not have on t/s. Ordering parts; ordrng 1 W11314648 (bellow)"
Near Kent, OH 44240
Brian M
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW8500DC5 Cc unit stopped mid cycle Found error of f7e0 loss of power Ran auto test with no issues ran calibration OP Test Ok
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/26/2020
REFRIGERATOR ROPER RT18DKXKQ05 Cc: water leaking through to refrigeratorFound drain tube plugged up. Needs drain tube clearedCustomer does not want to repair at this time
Near Cleveland, OH 44109
Joe O
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not cooling properly, gap in freezer gasket, freezing in ff sectionFound temps in freezer at 35 degrees, ff at 50 degrees. Compressor is running loud, found unit has no frost pattern. Ice build up on cap tube. Unit pulling .600 amps. Needs compressor
Near Willoughby, OH 44094
Joe O
Job Details: 03/26/2020
WASHER MAYTAG MVWC465HW2 Cc: clicking noise at the end of the rinse cycleFound no stored error codes. Ran auto test and calibration. Ran normal cycle. Ran drain and spin. Could not duplicate issue. Op test ok
Near Cleveland, OH 44113
Jason N
Job Details: 03/26/2020
DRYER MAYTAG MET3800XW1 "Cc unit has bird in ventingCustomer stated it sounds like a bird made it into the venting to the unit. Cannot pull unit out as it’s a combo unit inside a tray in a closet. Removed Front paneling, and blower housing and wheel. No bird inside venting, may
Near North Royalton, OH 44133
David R
Job Details: 03/26/2020
WALL OVEN KITCHENAID KOCE507ESS07 "Customer had POP. Cc not turning on. Unit getting 240. Turned off, reset. Still not working. Went to tech sheet. Unit getting 240. Control sending 14v DC to UI. Ordering UI; ordrng 1 W11093258 (panl-cntrl)"
Near Strongsville, OH 44136
David R
Job Details: 03/26/2020
DRYER WHIRLPOOL MDG8416AWW "Cc not starting. Motor low weird hum. Checked all fuses, door switch, timer. All good. Needs new motor, blower wheel is broke will need that also. Customer paid SVC, do not order parts; ordrng 1 33001790 (wheel,blower) and 1 W10410997 (motor-drve), used
Near Cleveland, OH 44119
Jason N
Job Details: 03/26/2020
DRYER WHIRLPOOL WED7800XB0 "Cc unit drum not turning but is heating Confirmed drum not turning, belt is loose. Found idler pulley came of shaft, worn out. Replaced using truck stock repair kit. Operation test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 03/26/2020
WASHER MAYTAG MHW6630HW0 Cc unit not spinning out wet clothes Found error for door lock ran quick diagnostics per tech sheet and found door lock to be functioning properly Ran test cycle again could not duplicate a spin out issue Ran test cycle with clothes in no issue found at t
Near Elyria, OH 44035
Gabriel P
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Icemaker was off customer forgot to turn it on opt test ok
Near Rome Township, OH 44085
Brian M
Job Details: 03/26/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Installed thermistor Advised it may take 48 hours to adjust temps OP Test Ok
Near Painesville, OH 44077
Jeff M
Job Details: 03/26/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "I was able to remove the filter customer states while the filter is inserted it leaks with the new filter in the old filter needs a new filter housing assembly; ordrng 1 W10862461 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Madison Township, OH 44057
Joe O
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed control. Found drain pump and sump assembly not functioning drain and sump receiving proper power. Needs sump assembly, drain pump.; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)"
Near Concord Township, OH 44077
Jason N
Job Details: 03/26/2020
ICE MAKER KITCHENAID KUIC15NRTS1 "Cc unit not making iceCustomer stated they cleaned unit then after wouldn’t make any iceRan diagnostics, no codes. Reservoir full of water. Found no water pumping up to evap plate. Unit needs water pump.; ordrng 1 2313702 (water pump20356), used 1 SHIPPI
Near Mentor, OH 44060
Jeff M
Job Details: 03/26/2020
STACK W/D KENMORE 417.927022 "The heating element is open. And the thermal is open needs a heating ele and thermal. ; ordrng 1 131475320 (heater assy) and 1 134120900 (thermal limiter), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva, OH 44041
Jeff M
Job Details: 03/26/2020
RANGE WHIRLPOOL WFE770H0FZ2 Wiring harness is damaged at the terminal block needs a control board it’s not sending power to the broiler and the power cord is damaged; ordrng 1 TJ5604 (3 PRONG ) and 1 W11134661 (harns-wire) and 1 W11308431 (cntrl-elec)
Near Amherst, OH 44001
Gabriel P
Job Details: 03/26/2020
WASHER WHIRLPOOL WTW7500GC2 Switch broke off while and off balance load was happening ordering ; ordrng 1 W11174420 (switch)
Near Cleveland Heights, OH 44106
Dan H
Job Details: 03/26/2020
RANGE KITCHENAID KGSA906PSS00 "Customer complaint that oven is not working after self clean, confirmed, found thermal fuse open, jumped out oven is working, unit needs new thermal fuse ; ordrng 1 WP8300802 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Holly Butcher
Job Details: 03/26/2020
washing leaking, replaced pump
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF520PADM3 Cc of unit not drying and has a leak Found leak to be coming from shut off at the sink Found heater to be burnt out and open Needs heater ; ordrng 1 W10518394 (heater)
Near Bedford, OH 44146
Brian M
Job Details: 03/25/2020
WASHER WHIRLPOOL LSR8233JQ0 "Cc unit not drainingFound unit only agitating in spin cycle Spoke to BJ advised that it will need a gearcase and clutch replaced Needs gearcase clutch motor coupling brake assembly nut and drive block Double labor and will need a SR tech ; ordrng 1 28575
Near Moreland Hills, OH 44022
Brian M
Job Details: 03/25/2020
DRYER WHIRLPOOL GEW9250PW0 Cc unit not heating Found heater and thermal cut off open Needs heater and thermal cut off and thermostat replaced ; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element) and 1 WP3391914 (thrmst-fix)
Near Cleveland, OH 44110
Corina B
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok. The handle is missing a set screw. Will need a handle. Cust can install. ; ordrng 1 W1116376
Near Chardon, OH 44024
Joe O
Job Details: 03/25/2020
REFRIGERATOR GE STS16ABSARWW "Cc: not cooling properly, evap fan not workingFound temps in freezer at 6 degrees and ff at 42 degrees. Found evap fan not running. Checked power, evap fan receiving proper power. Needs evap fan motor; ordrng 1 WR60X23584 (motor ac/dc evap fan5808), used
Near Avon, OH 44011
David R
Job Details: 03/25/2020
DRYER MAYTAG MEDB850YW2 "Found heater turning colors and sagging. Checked and thermal cutoff is open. Have to replace fuse, under warranty. Ordering new parts, refund the difference from the thermal fuse (WP3390719) that was not needed. ; ordrng 1 279973 (cutoff-tml) and 1 WP339
Near North Royalton, OH 44133
David R
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Cc no cool both sections. Wise motion compressor. Need a tech with oilers gauges and works on wise motion compressors. Plugged watt meter in, compressor running under 100 watts, hovering around 50. Talked to Brian and techline. Ordering compressor and FF
Near Parma, OH 44130
David R
Job Details: 03/25/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Cc control display turning off and on, flashing by itself. Oven wouldn’t shut off when trying to push the buttons. No error codes. Ordering control; ordrng 1 W11314391 (cntrl-elec)"
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 03/25/2020
REFRIGERATOR AMANA ABB1924BRB00 Icemaker stopped working needs a new ice maker ; ordrng 1 WPW10261234 (icemaker)
Near South Russell, OH 44022
Brian M
Job Details: 03/25/2020
WASHER MAYTAG MVWX655DW1 Cc unit not agitating Found washplate damaged and splines on gearcase damaged as well Will need gearcase tub hub and washplate
Near Mentor, OH 44060
Joe O
Job Details: 03/25/2020
REFRIGERATOR HOT POINT HSM25GFRESA Installed defrost heater. Op test ok
Near Brecksville, OH 44141
Dan H
Job Details: 03/25/2020
WASHER GE GFW450SPK0DG "Customer complaint that unit is not spinning properly and making noise, found shock absorber broken, unit needs new shock absorbers, customer does not want repair ; ordrng 4 WH01X20826 (washing machine damp)s, used 1 SHIPPING (shipping and handling) fro
Near Painesville, OH 44077
Jeff M
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF532SMHV01 Control board does not automatically going into a defrost cycle needs a new control board also compressor relay on the control board is sticking; ordrng 1 WPW10637328 (cntrl-elec)
Near Lakewood, OH 44107
Dan H
Job Details: 03/25/2020
WASHER WHIRLPOOL MVWB865GW0 "Customer complaint that unit is not starting, ran diagnostics found f5e1(lid switch fault), f9e2(pump drive system problem), and f8e6(water hazard) error codes, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH
Near Geneva, OH 44041
Jeff M
Job Details: 03/25/2020
DRYER MAYTAG MEDX655DW1 Heating element was open installed new part unit tested good ; used 1 279838 (ELEMENT) from stock
Near Valley View, OH 44125
Jason N
Job Details: 03/25/2020
WASHER WHIRLPOOL LSR7333PQ4 "Cc unit will not spin or wash. Ran wash test then spin and drain. Agitator will not turn, drum will not turn in spin, will drain however. Motor is driving coupling, gearcase is seized up, can hear grinding noise in gearcase. Unit needs gearcase, drive tu
Near Mayfield Heights, OH 44124
Jason N
Job Details: 03/25/2020
DRYER WHIRLPOOL WED5000DW2 "Cc unit not startingChecked all thermals, found thermal fuse open. Replaced using truck stock. Checked vent airflow. Found lint ball stuck in vent outlet, customer using grill style cover. Removed clog. Advised customer to check periodically that outlet
Near Independence, OH 44131
David R
Job Details: 03/25/2020
WASHER MAYTAG MVWB750WQ0 "Cc of noise in spin. Bearings are bad. Ordering bearings; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 03/25/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Cc wash pump not working, customer had another company out and they said water leaked from inside and got onto the motor and rusted it out. Ran service test. Saw rust spot, hole all the way through tub. Will need a whole new tub, and was pump. Ordering p
Near Parma, OH 44134
Dan H
Job Details: 03/25/2020
DRYER KENMORE 110.6002201 "Customer complaint that unit is making a loud noise, confirmed, found blower wheel broken, unable to remove blower wheel from motor unit needs new motor and blower wheel; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 279827XXX (XXXDO NOT
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/25/2020
DISHWASHER KITCHENAID KUDS30IVBS0 "Found valve cracked leaking ordering ; ordrng 1 W10648041 (valve-inlt 60.89), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Dan H
Job Details: 03/25/2020
RANGE KITCHENAID KEBC207KSS05 "Installed new outer door glass, op test good"
Near Moreland Hills, OH 44022
Brian M
Job Details: 03/25/2020
DBL WALL OVEN WHIRLPOOL WOD51EC0HS01 Cc lower oven to heating Found unit not heating Unit was able to get into diagnostics for a brief second but would not stay in it console is not responding properly Was able to get back in and Found error for f6e4 tech sheet says to replace the Copernicus
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Found evaporator frozen also notice fan was not running explain customer what is reason this happened giving estimate customer repair ,opt test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock"
Near Parma, OH 44129
Dan H
Job Details: 03/25/2020
WASHER AMANA NTW4516FW "Customer complaint of grinding noise, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, confirmed, installed new cam kit, Op test no good, gearcase shaft coming out of gearcase to far causing pulley to
Near Maple Heights, OH 44137
Dan H
Job Details: 03/25/2020
DRYER MAYTAG MEDB835DW3 "Customer complaint of squealing noise, confirmed, idler pulley is seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 03/25/2020
DRYER SAMSUNG DV45H7000GW/A2 Cc: not startingFound idler pulley worn and broke off. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok ; used 1 DC93-00634A (IDLER PULLEY4442) from stock
Near Westlake, OH 44145
Corina B
Job Details: 03/25/2020
DRYER GE GTX42EASJ0WW Replaced the timer. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Bay Village, OH 44140
Corina B
Job Details: 03/25/2020
DRYER MAYTAG MEDB765FW0 CC that the unit does not turn on. Unit will not go into diag. Cust had a video of the temp lights kept changing. Will need a new ui and control. ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Near Parma, OH 44129
Dan H
Job Details: 03/25/2020
FREEZER KENMORE 253.18702 "Customer complaint that unit light went out and unit might not be running, temperature at 10 degrees, unit starts running when thermostat is tapped unit needs new thermostat, customer does not want repair at this time; ordrng 1 5304476700 (control-temp
Near Painesville, OH 44077
Jeff M
Job Details: 03/25/2020
RANGE FRIGIDAIRE 79097429901 "Machine had an F 10 runaway temp code. Unit needs a new main control and temperature sensor. EST only ; ordrng 1 316462807 (controller) and 1 316490000 (probe), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/25/2020
COOKTOP ELE JENN-AIR JED4430WB01 "Installed new cooktop, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB4949SDH2 Cc unit not washing Found sump getting power but not creating pressure Needs sump assembly spoke to SM advised that it can be processed under 10 year warranty ; ordrng 1 WPW10591570 (pump&motor)
Near University Heights, OH 44118
Joe O
Job Details: 03/25/2020
RANGE GE JSP**B0K3BB "Cc: oven not heating properly, burners not functioning properlyCould not make out model number. Called BJ, there are 100 different combinations it could be. Did not diagnose unit. Cannot diagnose without proper model number."
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/25/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 "Cc unit ice maker broken.Customer stated it’s not the ice maker, but the paddle for the dispense. Confirmed paddle missing from dispenser module. Customer does not know where the paddle went. Ordering dispenser module. ; ordrng 1 242270106 (DISPENSER MOD
Near Auburn Township, OH 44023
Brian M
Job Details: 03/25/2020
WALL OVEN WHIRLPOOL RBS275PDB9 Cc unit is locked gave error and when he turns breaker on it automatically turns broil on and won’t shut off Found broil relay to be shorted and keeping broil on Needs control board Control board is NLA part #8301352
Near Cleveland, OH 44113
Jason N
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW3090JW0 "Cc unit not starting or advancing cycleFound unit display in deN mode. Canceled demo mode. Ran wash cycle, door locks but will not start a cycle. Service pointer W11395614A states with this behavior replace ccu. Office to call building mgmnt to schedule.
Near Shalersville Township, OH 44241
Brian M
Job Details: 03/25/2020
WASHER ROPER RTW4516FW Cc unit not washing Found motor to be unplugged Plugged motor in Ran auto test and calibration OP Test Ok