Near Brook Park, OH 44142
Dan H
Job Details:
04/09/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Sheffield, OH 44054
Corina B
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced the door, control. Brought core back for return. Optest ok"
Near Cleveland, OH 44103
Jason N
Job Details:
04/09/2020
WASHER GE GTW485ASJWS "Cc unit vibration when spinningCustomer stated couldn’t get unit to stop shaking when running a spin cycle, could t rebalance load. Ran diagnostics, found codes 26 for out of balance load, and 31 also an out of balance fault. Ran manual spin and agitatio
Near University Heights, OH 44118
Joe O
Job Details:
04/09/2020
WALL OVEN WHIRLPOOL WOS92EC7AS04 "Cc: no powerFound thermal fuse open. Customer states they had ran a self clean and unit shut down. Replaced thermal fuse. Ran test bake. Blower fan is running, unit is heating. Op test ok; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Euclid, OH 44117
Jeff M
Job Details:
04/09/2020
WASHER AMANA NTW4755EW1 Filled the unit with water drained it out turns out the piping that the drain goes into house plumbing is plugged customer needs a plumber
Near Euclid, OH 44123
Jeff M
Job Details:
04/09/2020
WASHER MAYTAG MVWX655DW1 Have assembly is stripped out and the agitator center is rotted/rusty ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near North Olmsted, OH 44070
Dan H
Job Details:
04/09/2020
DRYER MAYTAG MED6630HC0 "Customer complaint that unit does not dry, ran diagnostics found f3e1(exhaust thermistor open or shorted ) error code, thermistor tests good, unit needs new control ; ordrng 1 W11350213 (CNTRL)"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details:
04/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Power cord was wired to the machine wrong power was used as neutral neutral was used as power. Luckily I rewire the machine correctly and everything tested just fine
Near Cleveland Heights, OH 44121
Jason N
Job Details:
04/09/2020
WASHER WHIRLPOOL WFW9550WL10 "Cc unit not starting and code f11Customer stated his basement had standing water several days ago and then unit quit working. Confirmed code f11 for mcu to ccu communication. Found evidence of water infiltration into motor control inside unit. Advised cu
Near Sheffield, OH 44054
Corina B
Job Details:
04/09/2020
REFRIGERATOR KITCHENAID KRFF300EWH01 CC that the door s broken. Found the receiver is broken off of the door. Will need a new door. Cust can install door. ; ordrng 1 LW10721540 (dor-fip)
Near Avon, OH 44011
Corina B
Job Details:
04/09/2020
REFRIGERATOR GE PGSS5NXCSS "CC that the unit is not cooling. Used the test box on the compressor, started up. Will need an inverter"
Near Rocky River, OH 44116
Dan H
Job Details:
04/09/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 323 degrees, adjusted temperature offset up 30 degrees, op test good"
Near Cleveland, OH 44107
Dan H
Job Details:
04/09/2020
OTR MICROWAVE MAYTAG MMV1153BAW "Customer complaint that unit is not heating, confirmed, unit needs new magnetron; ordrng 1 WPW10126786 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details:
04/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water still dripping from by Icemaker box top of ceiling. Called Techline. Went over ice Shute seal, ice box fan not up to speed and also checking FZ temp. Ordering parts ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11197489 (heater) and 1 W113
Near Streetsboro, OH 44241
Brian M
Job Details:
04/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 Complaint unit not washing Hooked up power and water Found no water entering Needs water valve ; ordrng 1 W11175771 (valve-inlt)
Near Olmsted Township, OH 44138
Corey L.
Job Details:
04/09/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Customer complaint dishwasher flooded kitchen when testing after install and had never been used for dishes yet, unit is level, gasket is good, float switch is free, ran diagnostics found f6e4 float switch open, filled and emptied four times, unit filled
Near Pepper Pike, OH 44124
Jason N
Job Details:
04/09/2020
RANGE KITCHENAID KODC304ESS01 Installed thermostat lower oven. Ran bake test on both upper and lower to 300. Op test good.
Near Mentor, OH 44060
Joe O
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER), 1 W10895716
Near North Ridgeville, OH 44039
David R
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced gasket. Seems like door was just not pushed all the way closed. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details:
04/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc no water. Unit getting 120v. Found error codes. 6-4, 8-3, 8-2. Drain motor was not working, out of range, replaced from t/s. Control not sending out correct power to components. Ordering control ; ordrng 1 W11225084 (cntrl-elec), used 1 WPW10348269 (P
Near Lakewood, OH 44107
Dan H
Job Details:
04/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that spray arms are not moving, ran diagnostics found 4-3(wash motor not running) error code, installed new sump assembly, op test good"
Near Fairview Park, OH 44126
Corina B
Job Details:
04/09/2020
WASHER WHIRLPOOL WTW5000DW1 CC that the unit does not spin the clothes. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Found the hub is not engaging. Washplate is stuck to the gearcase. Will need a washplate and hub.
Near Munson Township, OH 44024
Jason N
Job Details:
04/09/2020
WASHER MAYTAG MHW6630HC0 "Installed main control, pressure switch and hose. Ran diagnostics cycle, all functions passed."
Near Mentor, OH 44060
Jeff M
Job Details:
04/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Freezer is at 50° customer states has been consistent at that temperature since day one the fridge is at Max settings. The unit will need a display and temp sensor; ordrng 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)
Near Rocky River, OH 44116
Corina B
Job Details:
04/09/2020
RANGE WHIRLPOOL WFG320M0BW2 CC that the door is not shutting properly. Found the hinge not sitting correctly. Adjusted the door. Optest ok
Near Mentor, OH 44060
Joe O
Job Details:
04/09/2020
RANGE FRIGIDAIRE FGF366CBC "Cc: not heating broil or bakeFound broil ignited, bake will not. Found bake igniter is burned out. Needs igniter. Replaced igniter with surplus igniter. ran test bake. Op test ok; used 1 5303935066 (IGNITER) from stock"
Near Euclid, OH 44119
Corina B
Job Details:
04/08/2020
DRYER MAYTAG MGDC300XW0 CC that the unit is not getting hot. Found th thermal cutoff is open. Replaced the cutoff will surplus t/s. Optest ok. ; used 1 W11050897 (THERMAL CUTOFF 1051) from stock
Near Geneva Township, OH 44041
Jeff M
Job Details:
04/08/2020
WASHER MAYTAG MHW5630HW0 Customer had a an extremely large blanket in the dryer. I took that extremely large blankets put it in the washer unit tested good. The sounds only occurs when the drum of the washer is shaking violently like it’s off-balance. I explain to the customer ag
Near Mentor, OH 44060
Joe O
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW8040DW4 Installed control. Ran auto test and calibration. Op test ok
Near Highland Heights, OH 44143
Joe O
Job Details:
04/08/2020
DRYER MAYTAG DE409 "Cc: noise, door not latchingFound blower wheel broken and stripped out. Found catch broken. Needs blower wheel and latch kit; ordrng 1 306436 (door catch606) and 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"
Near Mayfield Heights, OH 44124
Joe O
Job Details:
04/08/2020
RANGE KENMORE 362.7526191 Cc: oven not heatingFound igniter receiving power but not igniting. Needs igniter. Replaced igniter. Op test ok; used 1 4342528XXX (XXX DO NOT RESTOCK XXX5145) from stock
Near Brooklyn, OH 44144
Corey L.
Job Details:
04/08/2020
DRYER WHIRLPOOL WED7000DW1 "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found element open, replaced with ts element, op test
Near Warrensville Heights, OH 44122
Dan H
Job Details:
04/08/2020
WASHER MAYTAG MVWB765FW4 "Installed new gearcase, motor, and rotor, op test good"
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/08/2020
DRYER MAYTAG MDG2706AWW Installed new part unit tested good
Near Eastlake, OH 44095
Jason N
Job Details:
04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not ignitingCustomer states unit is under warranty, but no pop or entitlement. Ran bake test, ignitor drawing 1.5a then shutting off. Tested relay on control, good power in to relay as 123v, but relay contacts opening up on control. Unit nee
Near Elyria, OH 44035
David R
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW4800BQ0 "Cc either won’t spin/agitate, and noise. Shifter and motor error codes F7E5, F7E6, motor not reaching RPM F7E7. Spun by hand, squeaking noise. Agitator dogs are grimy and one is cracked. Noise coming from gearcase. Loud noise coming from motor when in sp
Near Nelson Township, OH 44231
Brian M
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW8040DW0 Cc unit did not start load Ran diagnostics found error code for over sud Ran auto test found a ton of suds left in tub Ran diagnostics Advised customer on soap usage OP Test Ok
Near Cleveland, OH 44135
Corey L.
Job Details:
04/08/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed parts listed, cleared ice from evap, op test good"
Near Cleveland, OH 44111
Dan H
Job Details:
04/08/2020
REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Customer complaint that unit is no cooling properly, freezer section temperature at 13 degrees, fresh food section temperature at 62 degrees, found evaporator frosted over, bi metal open, unit needs new bi metal; ordrng 1 WP2192096 (harns-wire)"
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/08/2020
RANGE FRIGIDAIRE FFGF3047LSG The unit was on Celsius not Fahrenheit I press and hold the broil button which allowed the Celsius to move to Fahrenheit unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Near Mayfield Heights, OH 44124
Joe O
Job Details:
04/08/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc: not cooling properlyFound temps in unit at 54 degrees. Found unit has no frost pattern. Unit only pulling .497 amps. Needs compressor, drier, and evaporator.Compressor and evaporator show out of stock, office to reschedule; ordrng 1 W11209866 (compre
Near Euclid, OH 44119
Jason N
Job Details:
04/08/2020
N/A N/A WRF555SDHV02 "Cc unit not making ice Found ice maker turned off on display. Turned back on, ran manual harvest, test unit indexed and filled with water. Op test good. Customer also stated his lower deli drawer lid came off, found pin broke off. This is considered cosm
Near Fairview Park, OH 44126
Dan H
Job Details:
04/08/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 60 degrees, nothing is running , display is blank, lights are on, outlet has hot/neutral reversed, advised customer that they need
Near Fairview Park, OH 44126
David R
Job Details:
04/08/2020
RANGE KITCHENAID KERS807SBB00 Replaced part. Tested. Op test ok
Near Westlake, OH 44145
Corey L.
Job Details:
04/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint dispenser leaking over night tray under dispenser full of water and ice does not dispense all the time, door sealing good, temp is about 6 in ice box, ice not clumped and is correct size, auger motor just hums, ordering left door and i
Near Atwater, OH 44201
Brian M
Job Details:
04/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc freezer door broke Found inner door skin broke where door attaches to drawer Needs freezer door Called safety department They are covering parts WPO0G00WP1 is the autho number ; ordrng 1 LW10547319 (dor-fip wh66744)
Near Middleburg Heights, OH 44130
Dan H
Job Details:
04/08/2020
DRYER MAYTAG MEDE200XW1 "Installed new control, op test good"
Near Cleveland, OH 44119
Jason N
Job Details:
04/08/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not draining or spinningRan diagnostics, found codes f7e5 for shifter fault. Ran auto test, shifter shifting back and forth not able to find position. Replaced shifter using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR
Near Cleveland, OH 44107
David R
Job Details:
04/08/2020
REFRIGERATOR KITCHENAID KRFF305ESS03 "Cc not cooling. Had plugged in for 3-4 days. 70* in both FF and FZ. Put valve on to test pressure, 0. Put a little refrigerate in to see if I can find leak. Found pin hole leak on suction line at cavity of refrigerator. Cannot be service. Robert, documen
Near North Olmsted, OH 44070
Corey L.
Job Details:
04/08/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven and broil not working, confirmed found red wire at terminal block arched and disconnected from prong at terminal block, replaced wires term. Block and 3 prong cord with stress relief, op test good; used 1 W11134843 (HARNESS MAIN
Near Avon, OH 44011
Corey L.
Job Details:
04/08/2020
RANGE KITCHENAID KGSS907SSS01 "Replaced door latch, op test good"
Near Middleburg Heights, OH 44130
Dan H
Job Details:
04/08/2020
WASHER WHIRLPOOL WFW8300SW05 "Customer complaint that unit is not starting after running self clean, confirmed, ran diagnostics found f01(eeprom error) error code, unit needs new control; ordrng 1 WPW10525351 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details:
04/08/2020
REFRIGERATOR KITCHENAID KBFC42FSS00 "Cc: leaking, water filter percentage droppingPulled kick plate. When removing kick plate water filter cap broke. found no water markings. Found ice buildup in the freezer floor. Needs drain cleared. Cleared drain. Needs filter cap.Customer to install; or
Near Cleveland, OH 44106
Jason N
Job Details:
04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit broil/bake does not workRan bake test, ignitor drawing 0a. Ignitor open, good voltage @122v. Replaced ignitor using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Near Avon, OH 44011
Corey L.
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint washer not working, confirmed found f2e1 and f6e3, cleared, ran button test passed, codes came back right away, unit needs console and main board; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (console)"
Near Strongsville, OH 44136
Dan H
Job Details:
04/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Customer complaint that unit is not making ice, Ice maker will not cycle, ice maker harvest test shows switch is faulty, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Dan H
Job Details:
04/08/2020
WASHER WHIRLPOOL WFW9400SB00 "Customer complaint of f70 error code, started normal wash cycle, unit started flashing f71( user interface heart beat failure ) error code, unit needs new user interface per tech sheet, customer does not want repair at this time ; ordrng 1 W10319813 (cn
Near Lyndhurst, OH 44124
Joe O
Job Details:
04/08/2020
DRYER ELE ADMIRAL AGD4475TQ1 "Cc: no heatFound thermal cut off open. Unit has good air flow. Needs thermal cut off; ordrng 1 W11050897 (cutoff-tml1051), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Parma Heights, OH 44130
Corey L.
Job Details:
04/08/2020
DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer not turning on but light is on, confirmed, found spade connector at motor backed out, secured, op test good"
Near North Royalton, OH 44133
Dan H
Job Details:
04/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that unit is leaking, ran test cycle, found unit leaning forward, leveled unit , no leaks found, unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details:
04/08/2020
RANGE WHIRLPOOL WFE535S0JZ0 Installed trim and handle grill
Near Jefferson, OH 44047
Jeff M
Job Details:
04/08/2020
REFRIGERATOR WHIRLPOOL WRV996FDEH00 "The unit cycles on and off on its own. then displays a power failure code needs a new main control; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Huntsburg, OH 44046
Jeff M
Job Details:
04/08/2020
DRYER ELE WHIRLPOOL WED7600XW0 The switch is completely broken. Needs replaced parts discontinued nothing that we can do
Near Huntsburg, OH 44046
Jeff M
Job Details:
04/08/2020
DISHWASHER KITCHENAID KDTE104EBL3 Sump motor is not running and not receiving any power needs both sump motor and control board; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
Near Auburn Township, OH 44023
Brian M
Job Details:
04/08/2020
REFRIGERATOR JENN-AIR JCB2388GTB Cc unit not cooling Found evap covered in frost Ohmed out bimetallic and heater Both check out good Was finally able to get unit into a forced defrost Will need defrost control Part is NLA 12002104
Near Garfield Heights, OH 44125
Brian M
Job Details:
04/08/2020
WASHER MAYTAG MVWC555DW0 Cc unit will not drain Found drain pump getting power but not running Needs drain pump ; ordrng 1 WPW10581874 (pump-water)
Near Lorain, OH 44055
David R
Job Details:
04/08/2020
DISHWASHER FRIGIDAIRE FDB2000RFB1 Cc lower spray arm not going back on. Demonstrated to customer how so they can do it themselves. Thy corrected it. OP TEST OK
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/08/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not workingFound unit stuck in drain mode. Canceled. Unit drain pump only humming.Pulled drain pump, found paper clips and hair bands stuck in impeller. Removed and ran auto test, all functions passed. Op test good."
Near Maple Heights, OH 44137
Brian M
Job Details:
04/08/2020
RANGE MAYTAG MGRH752BDW "Installed burner found no gas coming from burner Removed top found orifice tube broken at nut Needs orifice tube ; ordrng 1 WP5787D104-60 (orifice5566), used 2 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44120
Jason N
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc unit not draining/finishing cyclesRan diagnostics, no codes stored. Ran auto test, calibration. Ran tachometer test. All checked good no faults. Ran wash cycle then drain and spin with clothing load. Op test good. Customer also using too much detergen
Near Painesville, OH 44077
Jeff M
Job Details:
04/08/2020
RANGE KITCHENAID KGRS505XSS02 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
Near Cleveland, OH 44128
Brian M
Job Details:
04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc control dead Found UI dead Replaced and ran test bake OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details:
04/08/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced parts. Tested. Op test ok.
Near Avon, OH 44011
David R
Job Details:
04/08/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc soap being left in bottom of unit. 9-1, 9-2, 4-3 error codes. Started up service test, pump motor did not activate. Ran normal cycle. Ou5 of the 4 times, wash motor came on once. Other times everything timed out and drained out water. Checked unit pow
Near Wickliffe, OH 44092
Joe O
Job Details:
04/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed fan. Op test ok
Near Willowick, OH 44095
Joe O
Job Details:
04/08/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Cc: bulb gets extremely hot really quick, will not shut offFound light bulb receiving a constant 120v. Needs control; ordrng 1 W11182110 (cntrl-elec)"
Near Brecksville, OH 44141
Dan H
Job Details:
04/08/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer needs a tech with a mask and gloves, customer tried to supply a mask, tech is not comfortable wearing a mask from customers supply inside house, customer will need to be rescheduled ; saved tckt"
Near Novelty, OH 44072
Jason N
Job Details:
04/08/2020
REFRIGERATOR GE ZISB36DYB Installed condenser fan motor. Operation test good. Advised customer to allow approx.24 hrs for unit to return to desired temps.
Near North Ridgeville, OH 44039
David R
Job Details:
04/08/2020
REFRIGERATOR GE GSS25GMHBCES "Cc no cool. Found compressor not on. Tested voltage from wall, good. Compressor not getting 120 from control. Ordering control.; ordrng 1 WR55X24347 (ref elect cont bd), used 1 SHIPPING (shipping and handling) from stock"
Near Pepper Pike, OH 44124
Brian M
Job Details:
04/08/2020
REFRIGERATOR JENN-AIR JS48PPDUDB02 Installed control and auger motor Unit is running and is getting normal frost patternOP Test Ok Advised it may take 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Eastlake, OH 44095
Joe O
Job Details:
04/08/2020
WASHER WHIRLPOOL WTW5840BC0 "Cc: leakingRan auto test. Found unit leaking from gear case/tub seal. Found bearings extremely loud. Found components under unit rusted and corroded. Needs gear case, motor, actuator, cam, and capacitorCustomer does not want to repair at this time"
Near Cleveland, OH 44134
Dan H
Job Details:
04/08/2020
DRYER KENMORE 110.639421 "Customer complaint that unit was in a flood, confirmed, unit needs new motor, customer does not want repair; ordrng 1 279787 (motor), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Joe O
Job Details:
04/08/2020
DISHWASHER WHIRLPOOL WDF760SADW1 "Cc: intermittently leaking, water flowing into unit while offCustomer states they ran the unit overnight and when they went to empty the unit it was full of water and started flowing out. Drained standing water. Found no water coming into unit through fi
Near Madison, OH 44057
Jeff M
Job Details:
04/08/2020
RANGE AMANA AGDS902WW Customer had part I installed their part unit tested good
Near Shaker Heights, OH 44120
Corey L.
Job Details:
04/08/2020
WASHER MAYTAG MAV7650AWW "Customer complaint washer not spinning, confirmed, belt spinning pulley but transmission not engaging, spun pulley by hand clockwise to release brake, pulley spinning freely by hand both directions, unit needs cam kit 12002213 and trans 35-6615, customer
Near Solon, OH 44139
Jason N
Job Details:
04/07/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc unit not coolingFound unit compressor is not running. Checked power in to inverter, good signal set 6.7v dc, power in 121v ac. Checked compressor pins resistance, all pins reading 5-7ohms. Tested compressor using 3ph tester box, no start. Unit needs c
Near Willoughby, OH 44094
Joe O
Job Details:
04/07/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed control and evap cover. After putting everything together, the customer asked if I could adjust the door because it doesn’t close properly. Found door hinge bushing and closer broken and worn out. Needs hinge, bushing, and closer; ordrng 1 W106
Near Westlake, OH 44145
Corey L.
Job Details:
04/07/2020
WASH/DRY STACK KENMORE 417.948023 "Removed belt to change tension pulley and belt came apart, spring not needed, replaced belt, op test good, office to refund customer difference of parts; saved tckt"
Near Bratenahl, OH 44108
Dan H
Job Details:
04/07/2020
REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 "Customer complaint that door gasket is not sealing, used heat and petroleum jelly to adjust door gasket, sealing now, op test good"
Near Cleveland, OH 44135
Corey L.
Job Details:
04/07/2020
WASHER WHIRLPOOL NTW4600YQ1 "Installed capacitor, ran calibration, op test good"
Near Cleveland, OH 44113
Dan H
Job Details:
04/07/2020
DRYER WHIRLPOOL WHD3090GW "Installed new latch, op test good"
Near Lakewood, OH 44107
Dan H
Job Details:
04/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is leaking, ran test cycle, unit filled and began washing, unit completed test cycle, no leaks found, unit is operating as designed"
Near Munson Township, OH 44024
Joe O
Job Details:
04/07/2020
COOKTOP ELE KITCHENAID KICU509XBL Cc: no powerFound fuse burned out on module. Needs module; ordrng 1 W10857232 (module)
Near Fairview Park, OH 44126
Corey L.
Job Details:
04/07/2020
RANGE WHIRLPOOL MEW5530BAB "Customer complaint wall oven did not heat, started bake cycle, unit heated to 350, canceled started broil, unit is operating as designed, unable to duplicate the problem"
Near Strongsville, OH 44149
David R
Job Details:
04/07/2020
WASHER MAYTAG MVWB765FW1 "Customer has parts. Arrived today. Customer said on the app or online they rescheduled, let her know probably everything wasn’t updated. She told me for now they are going to try to put it in theirselves first. If anything pops up then they will call us.
Near Eastlake, OH 44095
Joe O
Job Details:
04/07/2020
DRYER GE GTDP490ED3WS "Cc: not drying(runs for a few mins then stops and gets extremely hot)Ran test cycle. Unit cycling heat, has good air flow. Found flappers on outside vent not opening advised customer to adjust the flappers. Could not duplicate issue. Op test ok"
Near Brooklyn, OH 44144
Dan H
Job Details:
04/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new heater, op test good"
Near Westlake, OH 44145
Corey L.
Job Details:
04/07/2020
REFRIGERATOR AMANA TH21V2W "Customer complaint a tube fell off from back, confirmed ice maker fill line detached from clamp on back of unit, customer asked to just put it back in since they haven’t used their ice maker in years, slid line back into place, ff dr gasket is split abou
Near North Olmsted, OH 44070
Corey L.
Job Details:
04/07/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Customer complaint dishwasher had burning smell after stopping mid cycle and not draining water out, ran diagnostics found f8e2 and f8e1 slow drain and drain electrical issue, found piece of porcelain had broken and fallen into pump binding propeller, pu
Near North Olmsted, OH 44070
Corey L.
Job Details:
04/07/2020
DRYER MAYTAG MEDC465HW "Customer complaint dryer is squeaking loudly, confirmed, roller failed, replaced rollers with ts kit, lubricated, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
