Service History 624 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 03/21/2023

Power trip correct issue also customer need to move unit cause door wouldnt open but found unit to big for her laundry size nothing I cant do to help

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Streetsboro, Ohio 44241

Joe O

Job Details: 03/21/2023

"Cc: not spinning out properly, bangingCustomer stated that on normal cycles the unit will bang against the sides and not spin out properly. They stated if the unit is put on drain and spin it will not bang against the sides and spins out better. Found no stored error codes. Ran auto test. Unit has good drain flow. Only banging found was drain hose on back of unit. Ran drain and spin. Unit very well balanced. Advised on adjusting loads during cycle. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ0

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 03/21/2023

"Cc unit doing the same, verified and temps in ff 46, ran diagnostics and found evap fan not running, took apart good voltage to fan, if spin by hand fan comes on. Unit needs evap fan replaced. Fan on back order office to schedule next service appointment.; ordrng 1 W11455373 (Evap fan assembly)"

We serviced a

STILL NOT A MACH NOT A MACHINE

Model n/a

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

Acquired cylinder of compressed N gas

We serviced a

MAYTAG DRYER

Model DG8000

Near Eastlake, Ohio 44095

Corina H

Job Details: 03/21/2023

"CC that there a burn marks on white clothes. Confirmed. Found the drum felt is worn. Will need new felt. ; ordrng 2 WP314820 (Seal)s and 1 WPY055980 (Adhesive), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WPY055980 (HIGH TEMP ADHESIVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Elyria, Ohio 44035

Marie V

Job Details: 03/21/2023

"Defrosted evaporator replaced control, panel, thermistor and harness. Op test okBrought cores for return."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 03/21/2023

"Customer complaint that clothing is wrinkled, ran diagnostics no error codes found, suspension is good, ran drain and spin, spin speed is normal for unit, spin speed is not changeable, ran normal wash cycle, unit fills to normal water level and began agitating, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Geneva, Ohio 44041

Dan

Job Details: 03/21/2023

"Installed new control, op test no good , unit needs new moisture sensor and harness; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness)"

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFJ

Near Geneva, Ohio 44041

Dan

Job Details: 03/21/2023

"Customer complaint that unit came on by itself, customer plugged unit in , unit started beeping and then flashed a f11(shorted keyboard)error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 5304495520 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS0

Near Rock Creek, Ohio 44084

Dan

Job Details: 03/21/2023

"Customer complaint that unit is not filling up, started normal wash cycle, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair at this time; ordrng 1 WPW10605057 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25QSWASS

Near North Royalton, Ohio 44133

David R

Job Details: 03/21/2023

"Cc unit dispense no water. Took off union under door to water line, dispensed water, water is coming from house and working but will not travel trough door. Door line is frozen, found broken/corroded door wires. Talked to Brian. Door is NLA Discontinued, no stock. Customer to pay SVC only."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Cleveland, Ohio 44108

Angel

Job Details: 03/21/2023

"Cc. Unit would not spin out all the way. Noticed unit off balance with legs not adjusted properly. Ran diagnostics had error code f0e5 off balance. Adjusted leveling feet, tipped unit up to examine motor, transmission, ect. Found oil coming out of transmission. Ordered transmission, cam, belt, shifter. Scheduled follow up on 3/24.; ordrng 1 W11454734 (Gesrcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"

We serviced a

JENN-AIR WALL OVEN

Model n/a

Near Lorain, Ohio 44053

Marie V

Job Details: 03/21/2023

"Replaced door lock, cust found it online. Tested oven. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lorain, Ohio 44053

Marie V

Job Details: 03/21/2023

"Cc that the unit is not washing. Confirmed. Motor getting 117V, but not running. Will need new pump motor. Office will contact once they have eta on the part. ; ordrng 1 W11613479 (Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Willowick, Ohio 44095

Corina H

Job Details: 03/21/2023

"CC that they smell something burning. Confirmed. Found the control and harness are burnt. Took picture. Will need a new control and harness. Cust does not want to repair ; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 03/21/2023

"Found power of on icemaker and also reset it as well it cycle and fill ,opt test ok"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near Kent, Ohio 44240

Joe O

Job Details: 03/21/2023

Installed foot pedal. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Cleveland, Ohio 44110

Corina H

Job Details: 03/21/2023

"CC that the clothes are coming out wet and a noise. Confirmed. Found the hub is worn. And the motor is hitting the gearcase. The motor is good. The washplate is seized to the gearcase. Called BJ about the motor rubbing on the gearcase used washers to lower the motor. Will need a new washplate and hub. Cust does not want to repair; ordrng 1 W10902814 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVE50R5200WA3

Near Huntsburg, Ohio 44046

Brian M

Job Details: 03/21/2023

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Chardon, Ohio 44024

Brian M

Job Details: 03/21/2023

"Customer still saying noise is there Called whirlpool to get insight Found customer to be using 16 hour fresh cycle, this turns on a fan to move air. This is the noise the customer is hearing"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lyndhurst, Ohio 44124

Angel

Job Details: 03/21/2023

"Customer states t,hey have warranty they purchased unit in May of 22 they were calling lowes and lowes will send them the email so they can send it to the office. Cc that unit is flashing the light and beeping. Confirmed cc, unit is flashing and beeping error code F8E4 float switch open. Checked drip pan and it had water in it dried it out tested unit and could not detect any leaks since I wasnt sure yet about the POP did not replace any parts and explained to customer once they send the POP to the office if they down the road have an issue again we can replace the seal as of now asked them to monitor and to make sure they email us the POP."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Highland Heights, Ohio 44143

Angel

Job Details: 03/21/2023

"Took some pics of POP customer has and extended year from Costco they stated if office needs anymore info they can contact customer. Cc oven not turning on. Confirmed cc, tested amps draw at the outlet. Igniter was not coming on, ohms tested igniter found open. Changed out igniter, tested opt test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

SAMSUNG DRYER

Model DVE45M5500ZA3

Near Cleveland Heights, Ohio 44118

Angel

Job Details: 03/21/2023

"Cc that unit is not heating. Checked power to unit and it was good. Took apart unit to get to heating element and found it was shorted also cut off switch was open as well will need the heating assembly replaced. Gave customer estimate and decided not to proceed with repair charged service call.; ordrng 1 DC93-00154A (Heating element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kirtland, Ohio 44094

Brian M

Job Details: 03/21/2023

Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11665769 (Pump) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, Ohio 44024

Dan

Job Details: 03/21/2023

"Installed new fan motor, op test good , left hand drawer stop broke, ordering, customer can install ; ordrng 1 WPW10485096 (Drawer stop lh)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 03/21/2023

Installed sump assembly OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model FPES3085KFB

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

"Cc when turning on one burner on the left side, both left side burners turn onConfirmed! When operating either left side burner, both burners will power on. Unit is using a burner control board assembly, most likely a board trace or ribbon cable is shorted. Control assembly will need replaced. ; ordrng 1 318411401 (Control assembly)"

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Mentor, Ohio 44060

Jason N

Job Details: 03/21/2023

"Cc unit making grinding/squealing noise in spinChecked for excessive movement in basket, none found. Checked rotor mount bolt, checked good. Ran spin test, found that in a spin, tub bearing making an unusual scrapping/squealing noise. Unit will need tub assembly replaced to remedy bearing noise. Ordering shock absorbers well, as these seem to be weak in controlling tub movement. Tub assembly not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11378552 (Tub assembly) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 4 W11545322 (Shock-absr)s"

We serviced a

GE WALL OVEN

Model ZET1PH1SS

Near Beachwood, Ohio 44122

Manny

Job Details: 03/21/2023

"Cc unit not working properly and displaying error message once it preheats, customer set temp to 325 oven preheat with no issue, customer set temp to 375 and unit reaches temp with no issue, unit working properly, advise customer to monitor the unit and if she sees the error message to take a pic or video of the message and send it to us. Opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Shaker Heights, Ohio 44122

Manny

Job Details: 03/21/2023

"Cc unit shuts off and on, by itself, verified and found code FCE6 for issue connecting to Wi-Fi, over reset on its own, unit needs UI.; ordrng 1 W11428581 (Console panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near University Heights, Ohio 44118

Manny

Job Details: 03/21/2023

"Cc unit not dissolving and water not circulating, verified and found code F4e3 for Pump&motor not running, ran diagnostics cycle and unit fills but not pump activity, unit needs Pump&motor, customer will not proceed with the repair.; ordrng 1 W11665769 (Pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 03/21/2023

Found water in pan so clean out ran auto no leak ran rinse only no leaks cannot duplicate advise to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

"Cc unit not making ice Ran ice maker diagnostics, found code e2 for motor lost position. Unit will need ice maker replaced. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model MGT8720DS05

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 03/21/2023

"Cc that handyman told him that the burner is rusted and wont work properly because of that, told him that rust its not a operation fault and therefore wont be covered under the warranty, spoke to BJ he confirmed rust part is not a functional fault, verified and burners are good just a bit of rust from the flame spreader, but no damage, set unit to 350 unit reaches temp with no issues unit works properly"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB3

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

Cc oven door glass needs replaced due to cosmetic defectReplaced front oven door glass using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Parma, Ohio 44134

David R

Job Details: 03/21/2023

"Cc unit oven not working. Found ignitor ash white/broken. Replaced one from t/s. Tested, 350*. Unit heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 03/21/2023

Replaced heater tested unit opt test good. Recommended customer to make sure they have maintenance come out and clean the vent out.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Pepper Pike, Ohio 44124

David R

Job Details: 03/21/2023

"Cc unit not going through cycle. Found codes F7E4, F0E7. Spun unit, could hear something banging. Found broken slider. Replaced from t/s. Ran diagnostics and cleared codes. Good. Ran diagnostics test. Good. All components working. Ran a normal cycle, good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44120

Corina H

Job Details: 03/21/2023

"CC that the unit fills with a litter water then stops. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the basket leaning towards the right side. Leveled the washer. Started a normal cycle, filled and started washing. Opt test ok."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, Ohio 44104

Corina H

Job Details: 03/21/2023

"CC that the unit does not turn on. Confirmed. Found l2 -n touching each other, fried the cord. Replaced the cord and the terminal block had the wrong screw in it. Replaced the cord and a screw. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

GE RANGE

Model JB750SJ1SS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 03/21/2023

"When press bake to preheat not voltage coming from control but terminal power getting proper voltage need control ordering ; ordrng 1 WB27X33125 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Westlake, Ohio 44145

Marie V

Job Details: 03/21/2023

"Cc that the unit makes loud noises when spinning and it wont spin the clothes out. Found hub is stripped, try to remove agitator, is stuck, will need to cut it off, ordering parts.; ordrng 1 W11550891 (Agitator), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Cleveland, Ohio 44104

Corina H

Job Details: 03/21/2023

"CC that there is a noise when its agitating. Confirmed. Found the cam and belt squealing. Replaced the cam and belt from t/s. Raised the drain hose to the sink. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44105

Corina H

Job Details: 03/21/2023

"CC that the unit does not dry the clothes. Confirmed. Checked the outside vent, blocked with lint. Removed lint good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Streetsboro, Ohio 44241

Brian M

Job Details: 03/21/2023

Installed igniters Ran test bake OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

"Cc unit door drops down when opening or closing Confirmed LH door is dropping, found hinge pin is rotating inside hinge bracket. Hinge bracket will need replaced. ; ordrng 1 W10878115 (Hinge-door) and 1 WPW10505294 (Cam)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Westlake, Ohio 44145

Gabriel P

Job Details: 03/21/2023

"Found 120 voltage going to control and led light on control is out will need control ordering ; ordrng 1 W11543998 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Avon, Ohio 44011

Marie V

Job Details: 03/21/2023

"Cc that the unit is not working. Confirmed, found that L1 was not tight in the terminal block on unit and burned out the terminal and power cord. Replaced parts from T/S, tested unit, unit is running good and heating. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Eastlake, Ohio 44095

Dan

Job Details: 03/21/2023

"Customer complaint that unit is not cooling, freezer section temperature at 18 degrees, fresh food section temperature at 46 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, unit needs new evaporator and filter drier , ran entitlement , parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, Ohio 44128

David R

Job Details: 03/21/2023

"Cc unit not spinning/agitating. Found basket speed fault. Humming when trying to spin or agitate. Found leaking capacitor. Replaced from t/s. Tested, ran diagnostics. Good. All components working. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Cleveland, Ohio 44128

David R

Job Details: 03/21/2023

Cc unit not started. Correct 240 to unit. Found open thermal fuse. Replaced from t/s. Tested. Heated and cycled. Took pics of lint trap. Customer to clean lint trap every cycle and vent as needed. Unit is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Newbury Township, Ohio 44072

Joe O

Job Details: 03/21/2023

"Cc: grinding noiseFound cam worn, belt grinding. Replaced cam and belt. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG WASHER

Model LAT2500AAE

Near Kent, Ohio 44240

Brian M

Job Details: 03/21/2023

"Cc of leak Found leak coming from transmission Parts are NLa ; ordrng 1 22002126 (transmission) and 1 Y038315 (Tool) and 1 WP6-2011900 (brake-bd), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Parma, Ohio 44130

Corina H

Job Details: 03/21/2023

"CC that the unit started on its own and flashes f1e1. Confirmed. Fie1 control failure. Checked power at terminal block, correct. Called t/l to replace the control and fan. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11506012 (Control)"

We serviced a

JENN-AIR REFRIGERATOR

Model js42ppdude01

Near Westlake, Ohio 44145

Angel

Job Details: 03/21/2023

Replaced receiver boards tested functionality ice maker cycled and filled opt test good.

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD500GSS00

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/21/2023

"Cc. Burner valve would not turn. Confirmed cc, valve would not turn. Gave customer estimate on repair, customer will reach out to office if they chose to continue repair.; ordrng 1 W11511840 (Burner valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Painesville, Ohio 44077

Jason N

Job Details: 03/21/2023

"Cc all lights are on unit control, will not go off.Confirmed all interface console lights are on, unit is unresponsive. Unit will need UI console replaced. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10481130 (UI console)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 03/21/2023

"Cc that unit is making loud noises while spinning. Ran diag found error code f0e3 overload, f0e5 off balance load, Tilted unit and found cover completely off, also and scratch with cam . Removed cam and found oil all over, unit will need new gearcase, agitator is not coming off, will need as well. Try to put shield back on place, it will not stay since hole are too big on transmission, ; ordrng 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11409708 (Cover shield)"

We serviced a

FRIGIDAIRE DRYER

Model CER3600AS0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 03/21/2023

"Cc: buzzing, not startingFound motor seized. Needs blower assembly and motorCustomer does not want to repair at this time ; ordrng 1 131560100 (motor) and 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 03/21/2023

"Cc unit not heatingCustomer stated he changed the fuses in the disconnect box but has no heat to the unit. Checked power to unit, found L missing from receptacle. Checked power at disconnect box, proper power, 243v at the feed at the top of the box, but missing L after disconnect switch. Both fuses checked good. Advised customer to contact an electrician to repair power issue to unit."

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, Ohio 44077

Dan

Job Details: 03/21/2023

"Customer complaint that unit is not working, found right rear and left front elements not working, no power to element, unit needs new infinite switches, part is out of stock so not scheduling return appointment ; ordrng 1 WP3148952 (Infinite switch) and 1 WP3148953 (Infinite switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/21/2023

Cc that unit is not cooling in both sections. Verified complaint and found evaporator completely frosted over removed evap cover and verified the wiring and thermistor and found the heater wire was a little loose reconnected wire properly and ohmed out heater to make sure it was good and it was also checked thermistor and it was placed properly but added a zip tie. Dont want issue to happen again so will be ordering main board and ui as well.; ordrng 1 W11558182 (Control board) and 1 W11518204 (Ui)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/21/2023

Cc of noise found noise coming from cold valve Needs valve ; ordrng 1 W11210463 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, Ohio 44077

Dan

Job Details: 03/21/2023

"Customer complaint that unit went blank after first use, found burn mark on control, unit needs new control; ordrng 1 W11543997 (Cntrl)"

We serviced a

GE DRYER

Model GTDP490ED7WS

Near Elyria, Ohio 44035

Gabriel P

Job Details: 03/21/2023

"Found a restriction on ventilation need dryer vents cleaner company,unit working as design opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, Ohio 44060

Joe O

Job Details: 03/21/2023

"Cc: not spinning out clothesFound no stored error codes. Ran quick test cycle. Found unit has a strong drain. Ran drain and spin on high. Found unit will only spin at lower speeds. Ohmed out motor windings. All windings showing between 14 and 14.6 ohms. Needs controlCustomers house supply valve is still broke, took pic; ordrng 1 W11322884 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Mentor, Ohio 44060

Joe O

Job Details: 03/21/2023

"Cc: not cooling properlyFound temps in ff section at 39 degrees, freezer at 10 degrees. Found compressor excessively loud. Compressor sitting off for a while. Will not start, just buzzing. Needs compressor and couplers. ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506635 (Coupler) and 1 W11506621 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, Ohio 44024

Joe O

Job Details: 03/21/2023

"Cc: not allowing selections, not startingFound error codes f5e1(lid switch fault-lid is up) f2e1(stuck key). Needs latch; ordrng 1 W10810403 (lid lock assy)"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Bedford, Ohio 44146

David R

Job Details: 03/21/2023

"Cc unit taking 2-3 times for clothes to dry. Unit is heating and cycling. Airflow is good from back of unit. Found no airflow to outside vent, long vent, clogged. Customer to have vent cleaned. Unit itself test good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model LEB6300LW0

Near Euclid, Ohio 44123

Manny

Job Details: 03/21/2023

"Cc unit heats but will keep running without heat, verified and unit heating properly, all components checked out, vent is clean and unit heating properly, found wrinkles shield on, turned off wrinkle shield off and advise customer that if wrinkle shield is on the unit will tumble with minimal to no heat, to prevent wrinkles on the clothes unit is working properly at this time. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDI01ILWH6

Near Garrettsville, Ohio 44231

Brian M

Job Details: 03/21/2023

Cc unit not washing Found sump running Soap dispenser not functioning properly adding to much rinse aid Could be control or dispenser Dispenser and control is NLAAlso found upper left ui board missing a screw due control stripping out ; ordrng 1 8269996 (dispenser assy NLA) and 1 8564542 (electronic control) and 1 8564577 (panel-cntl)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Bedford, Ohio 44146

David R

Job Details: 03/21/2023

Cc unit strike broken. Had surplus. Replaced. Tested. Good. All components working. Op Test Ok. ; used 1 W11457841 ( Strike) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Perry, Ohio 44081

Dan

Job Details: 03/21/2023

"Installed new door, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Lakewood, Ohio 44107

Manny

Job Details: 03/21/2023

"Replaced main control, ran bake test opt test ok took core for return"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44146

Corina H

Job Details: 03/21/2023

CC that the clothes do not come out dry. Confirmed. Checked outside vent. Found the vent is clogged. Found lint buildup at the start of the vent. Recommend dryer vent wizard to clean vent. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Elyria, Ohio 44035

Marie V

Job Details: 03/20/2023

"Cc that cold wash if filling with hot water. Confirmed. Found hoses backwards, corrected op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Sheffield, Ohio 44054

Marie V

Job Details: 03/20/2023

"Cc that the unit is making a noise and is not making ice. Ran step 5 for compressor. Stared making a vibrating noise. Found cardboard hitting with condenser. Corrected issue. Took temps 38* fresh food section and 3* in freezer. Also ice maker error code is e5. Found water line frozen to ice maker, explain cust that could happen when having water worked on the home line fills up with air and it freezes the line further that heater. Defrosted line , it filled up all the way. Advice cust to to monitor . Also deleted error code."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 03/20/2023

"Ran diagnostic found errors off balance load and overload explain customer of to properly use unit and how they work ,opt test ok"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/20/2023

"Cc that the unit shuts off. Confirmed. Found lost of clothes underneath unit, removed all and found gearcase leaking. Gave estimate unit will need, gearcase, cam, motor and parts listed.; ordrng 1 WH49X27323 (Cam) and 1 WH12X27187 (Speed sensor) and 1 WH49X27319 (Motor) and 1 WH49X27322 (Gearcase) and 1 WH16X27180 (Shock) and 1 WH49X27325 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, Ohio 44041

Jason N

Job Details: 03/20/2023

Installed drive motor. Ran dryer op test for several minutes. Op test good.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Middlefield, Ohio 44062

Brian M

Job Details: 03/20/2023

Cc no power Reset power Unit turned on Ran test cycle OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, Ohio 44060

Jason N

Job Details: 03/20/2023

Installed pump motor. Unable to run full test without unit being installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 03/20/2023

"Level door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/20/2023

"Cc that the unit is leaving stains on black clothes. Showed me some clothes, ran diag, no error codes. Stared a normal cycle and let unit fill up . Showed cust how mich water unit uses on normal. If have a bigger load use bulky items will add more water and use agitator to help fight the stains,also use cold water. Hot water will set the stain on the clothes. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Burton, Ohio 44021

Brian M

Job Details: 03/20/2023

Installed gasket OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Chardon, Ohio 44024

Brian M

Job Details: 03/20/2023

Cc at end of cycle unit has a slight hum Ran auto test no issue Ran drain and spin until completion nothing abnormal Advised to watch

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Willoughby, Ohio 44094

Joe O

Job Details: 03/20/2023

"Cc: not cooling properly, not making enough iceFound temps in ff at 32 degrees(customer has it set to 33). Found temps in freezer at 3 degrees. Found ice fill cup full. Removed ice from fill cup. Cycled ice. Maker. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near South Euclid, Ohio 44121

Joe O

Job Details: 03/20/2023

"Cc: not powering on, light bulb explodedTested voltage at terminal block. Found 245v l1-l2, 245v l2-N, 1.5v l1-N. Tested voltage at outlet. Found 245v l1-l2, 110v l1-N, 98v l2-N. Control burnt out. Needs control, and harness. Customer needs electrician for improper voltages at outlet. Advised we need electrician documentation before repair.Parts out of stock. Office to reschedule after we receive electrician documentation. ; ordrng 1 W11448299 (Harness) and 1 W11591402 (Control) and 1 WP22002263 (light bulb)"

We serviced a

AMANA DRYER

Model LE8317W2

Near South Euclid, Ohio 44121

Jason N

Job Details: 03/20/2023

"Cc unit squealing noiseRan dryer op test, heard light squeal noise for first 30 seconds then stopped. Quoted customer for possible idler pulley replacement, as well as a belt, belt looks to be hard and brittle. Customer declined repair at this time ; ordrng 1 WP37001287 (Pulley) and 1 WP40111201 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 03/20/2023

"Need bellow it is ripped ordering ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Rocky River, Ohio 44116

Marie V

Job Details: 03/20/2023

Replaced filter head. Ice marker cycled. No leaks. Tested dispenser no leaks. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, Ohio 44024

Corina H

Job Details: 03/20/2023

Replaced the drain pump. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, Ohio 44105

Manny

Job Details: 03/20/2023

"2nd compressor is damaged as well, came inside another box and sideways, took out of the box, and compressor box is sealed but damaged, opened box and suction line kinked against the compressor and the process line is coming out of the box and missing the rubber plug, reordering compressor. ordrng 1 W11580057 (Compressor kit)"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Euclid, Ohio 44117

Joe O

Job Details: 03/20/2023

Cc: long fillFound low water pressure from valves. Replaced valves. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 03/20/2023

"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Good heat on discharge line, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature before restocking. Op test good."

We serviced a

MAYTAG DRYER

Model MGD5430MW1

Near Cleveland, Ohio 44111

Angel

Job Details: 03/20/2023

"Cc that unit is brand new and wont start. Asked him to try to start it to see how he did it and noticed he wasnt doing it correctly, so I showed him how to do it unit working as designed customer was not aware on how to properly turn it on opt test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Oberlin, Ohio 44074

David R

Job Details: 03/20/2023

"Replaced UI, ran diagnostics and factory reset test. Good. All components working. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44102

Angel

Job Details: 03/20/2023

Replaced main board tested unit opt test good

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HBS00

Near Painesville, Ohio 44077

Dan

Job Details: 03/20/2023

"Installed new pump/sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Eastlake, Ohio 44095

Dan

Job Details: 03/20/2023

"Customer complaint that unit is not starting, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for heavy agitate, motor started, then unit shut down, installed new control, op test good"

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