We serviced a
WRB119WFBW00 WHIRLPOOL
Model REFRIGERATOR
Near Munson Township, OH 44024
Jeff M
Job Details: 11/15/2017
The unit Is making popping in crackling noises during and after defrost cycle explain to the customer needs fridges make plenty of noises and don’t be alarmed by Any of them ; Job Cmpltd
We serviced a
KOSE500ESS01 KITCHENAID
Model RANGE
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 11/15/2017
Replaced blower, tested by starting a preheat, air flow good; Job Cmpltd
We serviced a
MLG2000AWW WHIRLPOOL
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 11/15/2017
Unit not staying on, seems to be shutting off when motor should engage, ran motor control test in service manual, motor control needs replaced, quoted customer: part 12002039 motor control
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 11/15/2017
Blower was not threaded on shaft, corrected and secured, good airflow now, op test ok.; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 11/15/2017
Replaced drain pump, ran test cycle, op test ok, proper drain sound.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 11/15/2017
Customer complaint that unit was stuck in spin cycle, ran diagnostics, no error codes found, started drain and spin cycle, lid locked, unit spun, unit completed spin cycle, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 11/15/2017
Customer complaint of clicking noise when changing cycles, ran diagnostics no error codes found, started rinse and spin cycle, lid locked, unit filled, unit agitated, unit spun, no unusual noises heard, unit is operating as designed, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near East Cleveland, OH 44112
Dan H
Job Details: 11/15/2017
Customer complaint that unit is not starting, started normal wash cycle, unit filled, and advanced to wash cycle, unit is operating as designed, found drain hose laying on floor, advised customer that drain hose needs to be elevated 39” off floor per install instructions; Job Cmpltd
We serviced a
FFEW2725LSB FRIGIDAIRE
Model WALL OVEN
Near Geneva, OH 44041
Benjamin B.
Job Details: 11/15/2017
Replaced control op test ok.; Job Cmpltd
We serviced a
AFI2539ERM02 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 11/15/2017
CC that its hard to get the ice bin out. Opened and closed the bin 20 plus times. Optest ok. ; Job Cmpltd
We serviced a
WDF520PADM WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/15/2017
Cust ran unit before i got here pretty much every dish was plastic and plastic will not dry ; Job Cmpltd
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 11/15/2017
CC that the unit does not finish a cycle. Ran diag F0E2 – OVER SUDS CONDITION DETECTED. Advised cust 1-2 tablespoons of detergent. Ran a normal load and a drain and spin with bath towels. Optest ok. ; Job Cmpltd
We serviced a
WED5800BW0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44120
Dan H
Job Details: 11/15/2017
Customer complaint of loud noise, confirmed, found paper shield for thermal fuses rubbing on rollers from previous roller replacement, moved, no unusual noises heard, op test good ; Job Cmpltd
We serviced a
KUDS01DLBL6 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 11/14/2017
CC that the jet dry does not stay in the dispenser and the door latch does not latch easy. Found the door latch is not latching properly and the jet dry does not stay in the dispenser. Called GS to order parts. ; ordrng 1 WP8269117 (handle) and 1 WP8524471 (actuator) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser), schdld next appmnt for 11/22 WED
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 11/14/2017
Replaced dryer door handle and made it less difficult to open door.; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 11/14/2017
Customer complaint that unit is freezing food in fresh food section and frost build up, fresh food section temperature at 49 degrees set to warmest setting, no frost found, doors are sealing, unit is operating as designed ; Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Munson Township, OH 44024
Robert A.
Job Details: 11/14/2017
Cc all lights were on, unit started by itself after cycle was done, Ran diognastics, no codes, ran test 51, all passed, rantest 52, good, checked under unit, no rub marks on floor or rotor, rotor tight, spun rotor by hand, good, ran spin cycle, watched cycle end, unit turned off, started again, no matter what cycle is picked 1min on disp, ran diognastics, no codes, powered off then on, control now responding, needs control.and uiCust to contact wp for authTalked w/gs needs auth before ordering parts; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL)
We serviced a
WMH31017AS5 WHIRLPOOL
Model MICROWAVE
Near Bay Village, OH 44140
Brian B
Job Details: 11/14/2017
Found interlock switches working intermittently. Replaced interlocks from t/s. Tested unit. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 11/14/2017
Found basket leaning hard towards right rear corner. Removed rear panel and found suspension was weak in right rear corner. Office to order suspension. Washer is completely level. Only found hot cold reversed error. Hot and cold were not reversed.; ordrng 1 W11130362 (SUSPENSION), schdld next appmnt for 11/21 TUE
We serviced a
MFD2561KES MAYTAG
Model REFRIGERATOR
Near Highland Heights, OH 44143
Chad P.
Job Details: 11/14/2017
Found compressor starer open. Replaced starter. Op test ok. ; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WTW4950XW3 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 11/14/2017
Replaced the control and the shifter. Brought core back for return. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
ED5FVGXSS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MHW6000XW2 MAYTAG
Model WASHER
Near Burton, OH 44021
Robert A.
Job Details: 11/14/2017
Ran diognastics, 8-2 disp problem, per svc pntr needs disp motor, 9-1 long drain, 6-1 lost com, 5-2 lock failure, tested for power to mcu, none, needs acu/mcu, tested lock out of spec, Cust to let us know
We serviced a
KUDE60HXSS4 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 11/14/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WRF540CWHB00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Macaulay G.
Job Details: 11/14/2017
No water from dispenser. Could not hear valve opening. Pulled refrigerator out and found connector to water valve was off. Reconnected and tested. Ran around 1 gallon of water through. Tests ok. Also leveled refrigerator..; Job Cmpltd
We serviced a
MET8720DE02 MAYTAG
Model RANGE
Near Cleveland, OH 44128
Jeff M
Job Details: 11/14/2017
Re installed the door unit op tested good. And showed the cust how to remove the door n put it on ; Job Cmpltd
We serviced a
KDTE204ESS0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 11/14/2017
Removed machine. Replaced tub and tracks. Reinstalled, ran test cycle.. optest ok.; Job Cmpltd
We serviced a
WMH53521HZ0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 11/14/2017
Replaced the door and the flap. Optest ok. ; Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 11/14/2017
Customer complaint that unit died and never powered back on, found power to main control, led diagnostics light on main control is not on, unit needs new control per tech sheet; ordrng 1 W11031829 (cntrl-elec), schdld next appmnt for 11/21 TUE
We serviced a
MMV4206FZ2 WHIRLPOOL
Model MICROWAVE
Near Fairview Park, OH 44126
Chad P.
Job Details: 11/14/2017
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 11/14/2017
Found clamp missing from drain hose, replaced, Ran diognastics, good, ran test cycle, good, op test ok; Job Cmpltd
We serviced a
MVWX700XW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 11/14/2017
Found error f7 ef fault for shifter.replaced same op test ok.cleared all error codes.; used 1 WPW10006355 (ACTUATOR) Job Cmpltd
We serviced a
GU2275XTVY1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/14/2017
Found control board is not advancing through cycle.would not allow cancellation or entry into diagnostics. Also found gasket for vent is leaking. Advised customer that it needs replaced as well. Office to order control board and gasket.; ordrng 1 WP8269259 (gasket) and 1 WPW10285180 (cntrl-elec), schdld next appmnt for 11/20 MON
We serviced a
MSD2554ARW MAYTAG
Model REFRIGERATOR
Near Seven Hills, OH 44131
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 11/14/2017
Tested outlet. 220v outlet tests ok. Found damage to cord and terminal block. Replaced terminal block. Customer had spare cord to use. Repaired neutral to body. Tested dryer. Heats and runs ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Jefferson Township, OH 44047
Benjamin B.
Job Details: 11/14/2017
Instructed cust on using the machine what cycles to use and how to camcel cycles. Ran unit on normal cycle op test ok. Found no stored error codes
We serviced a
RTW4516FW ROPER
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 11/14/2017
Found hot valve full of sediment was able to clear cust needs water treatment company this will happen again
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 11/14/2017
CC that its not cooling in the ff and the water is warm. Found the ff evap covered in frost and ice and the ff fan not moving from the ice buildup.Used steamer to steam the evap out ff fan running, now. Service pointer W11092686C. Replaced the thermistor from t/s. Advisedcust the water will be cooler now since the ff temp was warm. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GDT720SSF0SS GE
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 11/14/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 11/14/2017
Unit has had multiple sealed system issues, no cool in FC, started by observing pressures in test 4, 5psi low side on RC, 8” vacuum lowside FC, highside about 240psi, both evaps, seems to have a floating restriction, called techline, spoke with Tibor, SR# 7720545440, not repairable, out of warranty, customer to discuss with Whirlpool.; Job Cmpltd
We serviced a
SS385PEEQ3 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 11/14/2017
The main control is not keeping time it is running extremely fast. And the oven is not holding temperature needs a new oven control and sensor unfortunately the oven control is discontinued
We serviced a
WDB11NRDB1 WESTINGHOUSE
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 11/14/2017
Found motor impeller broken off. Installed sprayer and lock nut. Need to reorder motor. ; ordrng 1 154859201 (tower motor kit w), schdld next appmnt for 11/21 TUE
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Chad P.
Job Details: 11/14/2017
Found venting converts to 3in on the floor where dryer connects. Dry venting was not tightened. Corrected venting. Advised on 3in venting. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDT WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 11/14/2017
Replaced frsh food door seal. Used steamer to form gasket to door.; Job Cmpltd
We serviced a
UMV1152BAW WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Unit heats, but not to the degree that it did, current draw is appropriate, power level is set to high, needs magnetron; ordrng 1 W10859575 (magnetron), schdld next appmnt for 11/20 MON
We serviced a
JGBP30WEA3WW GE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 11/14/2017
Replaced igniter, preheated to 350F, reached temp, op test ok.; Job Cmpltd
We serviced a
KEBS207BSS01 KITCHENAID
Model WALL OVEN
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Found control fuse open, replaced from ts, tested by preheating ovens, good, airflow and venting are good to, op test ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Replaced door, op test ok. No scratches.; Job Cmpltd
We serviced a
MVWB765FW MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Jeff M
Job Details: 11/14/2017
File #7720542985 I am on able to remove the center bolt from the agitator I called Techline they said either drill the bolt or use a inpack gun.; schdld next appmnt for 11/20 MON
We serviced a
KDTM354DSS5 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GSF26C4EXW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/14/2017
The units Air damper control is sticking open. Customer is hesitant on fixing it est only
We serviced a
WFW9500TC01 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44124
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
LET7848AQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 11/14/2017
Machine would not start. Found ooen thermal fuse. Replaced from t/s.. cleaned out blower housing..ran cycle. Heat settings working properly. Optest ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
KSC24C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 11/14/2017
Replaced ff drain pan. Optest ok.; Job Cmpltd
We serviced a
PVB94DT2BB GE
Model RANGE HOOD
Near Avon Lake, OH 44012
Brian B
Job Details: 11/14/2017
Installed control board and guide kit.. op test ok; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/14/2017
Found ice jam, cleared, cycled i/m, good, op test ok; Job Cmpltd
We serviced a
WTW4800XQ0 WHIRLPOOL
Model WASHER
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/14/2017
Ran diagnostics, long drain, pump just humming, needs pump Cust to let us know; Job Cmpltd
We serviced a
KSSS42MBX01 KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 11/14/2017
Installed water valve, cycled i/m,op test ok; Job Cmpltd
We serviced a
JB750SJ1SS GE
Model RANGE
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/14/2017
Ran diognastics, no codes, set bake 300, checked elements, both working, watched unit, after 25min, temp at set, waited 10 min, temp 7deg over, good, op test ok; Job Cmpltd
We serviced a
CWE5800ACB WHIRLPOOL
Model WALL OVEN
Near Moreland Hills, OH 44022
Robert A.
Job Details: 11/14/2017
Cc bottom oven not heating, top oven errorBottom bake element open, found no power to upper oven, t stat good, needs clock/control, clock nlaClock 74001405. 179.54 nlaCust wants bake element in lower oven replaced; ordrng 1 WPY04000066 (BAKE ELEMENT), schdld next appmnt for 11/20 MON
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Richmond Township, OH 44003
Benjamin B.
Job Details: 11/14/2017
Found cap open need to order. Found shorted key f2 error need control. Cust not repairing
We serviced a
DU930PWSB0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Corina B
Job Details: 11/14/2017
CC that its leaking. Found it leaking from the vent in the front panel. Will need a new vent and seal. Called GS to order part. Cust can install part.; ordrng 1 WP3379674 (vent)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 11/14/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not making ice and not dispensing water, found control lock on, turned control lock off, unit dispenses water, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Chad P.
Job Details: 11/14/2017
Found rails not lined up. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WDRR2500K0WW GE
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 11/14/2017
, Installed belt and timer. Op test ok. ; Job Cmpltd,
We serviced a
WTW5520SQ0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Chad P.
Job Details: 11/14/2017
Lid switch failed. Replaced. Op test ok. ; used 1 WP8318084XXX (XXXLID SWITCHXXX
We serviced a
WED85HEFW0 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 11/14/2017
Replaced thermal fuse, tested, heats fine, op test ok.; Job Cmpltd,
We serviced a
KDTE204EBL2 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 11/14/2017
Found pump shorted and took out control. Only 33vac to pump. Wiring checks good. Needs control and pump replaced at same time. A.m. request for install please. ; ordrng 1 W10854225 (CONTROL) and 1 WPW10348269 (PUMP)
We serviced a
WGG745S0FS02 WHIRLPOOL
Model RANGE
Near Oberlin, OH 44074
Paul H.
Job Details: 11/14/2017
Found a small chip under heat shield, contained and smooth, explained that most we could do would be touch up paint, customer stated thatshe wasn’t concerned about the cosmetics, she wanted to make sure nothing would fall into food being cooked, I said that I don’t think that will be a problem.; Job Cmpltd,
We serviced a
WMH32L19AS1 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details: 11/14/2017
Replaced magnetron, tested by heating a mug of water a few times, op test ok.; Job Cmpltd,
We serviced a
WFG361LVS1 WHIRLPOOL
Model RANGE
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/14/2017
Customer had the burner tops miss matched and one of the knobs it stripped out unit tested good ordering a knob customer can install; ordrng 1 WP8273103 (KNOB),
We serviced a
TR21V2W WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details: 11/14/2017
The door is hanging I was able to raise up the door a little bit the bottom hinge pin is worn out causing the door to sag needs a hinge pin ; ordrng 1 67007018 (pin- botto),
We serviced a
LAT2301AAE WHIRLPOOL
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 11/14/2017
Found new trans leaking. Also damper pads are worn out and break is saturated in oil. Spoke ith g.s. And brian To reorder trans with break and damper pads. Will also needs break tool. Not available but brian has one c.p. Can use is he returns. Office to please contact the 216 number for comfirmation. ; ordrng 1 203956 (damper kit) and 1 6-2097750 (trans dee) and 1 WP6-2011900 (BREAK ASSY),
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 11/14/2017
Found ss evap leaking again. Needs ff evap replaced. Spoke with office. Cannot use # code 2x. Cust will be calling wpl to see if they will help with the repair. Office to not order part unless contacted. Cfc. Big job. 3 job count. ; ordrng 1 W10917531 (FF EVAP),
We serviced a
WRT318FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Monroe Township, OH 44030
Benjamin B.
Job Details: 11/14/2017
Found evap motor not running have power replaced with truck stick motor shaft to long need correct motor ; ordrng 1 WP2315539 (MOTOR), used 1 12002744 (EVAP MOTOR) from stock, schdld next appmnt for 11/20 MON
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details: 11/14/2017
Found unit unplugged. Unit not in grounded out outlet unit drawing .50 amps has leak or restriction need compressor amd evap ; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator), schdld next appmnt for 11/20 MON
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/14/2017
Found cap open need to order ; ordrng 1 W11158831 (CAP), schdld next appmnt for 11/20 MON
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/14/2017
Replaced lights op test ok.; Job Cmpltd
We serviced a
FRQG7000LW0 ELECTROLUX
Model DRYER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 11/14/2017
Instructed cust on using the control and also control is turning on by itself need to order control. Cust wait on repair at this time
We serviced a
CES3540AAC WHIRLPOOL
Model RANGE
Near Beachwood, OH 44122
Corina B
Job Details: 11/14/2017
CC that the burners are not heating properly. Turned cooptop burners on high, all 4 are cherry red. Adjusted the setting to a medium heat then a simmer, good. Working as designed. Heated oven to 350*, heated to 350*. Optest ok. ; Job Cmpltd
We serviced a
KDTE404DSP0 WHIRLPOOL
Model DISHWASHER
Near Novelty, OH 44072
Corina B
Job Details: 11/14/2017
Replaced the control and ui. Optest ok.
We serviced a
KEBC208KBS0 KITCHENAID
Model DOUBLE WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 11/14/2017
CC that the upper oven does not hold temp. Heated oven to 350 waited 30 min, temp. 350. Working as designed. Advised cust on how to calibrate the oven. Optest ok.
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 11/14/2017
Found drive hub broken, ordering new drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 11/17 FRI
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 11/14/2017
Customer complaint of loud noises, confirmed, noise is coming from f evaporator fan, unit needs new fresh food section evaporator fan and air tower per service bulliten ref06-16; ordrng 1 WR49X26666 (ff fan moisture kit), schdld next appmnt for 11/20 MON
We serviced a
MFI2266AES MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found start device open, unit needs new start device, installed new start device from truck stock surplus, op test good, advised customer to allow 24 hours before restocking, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
WW2780W JENNAIR
Model WALL OVEN
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 11/14/2017
Found bottom off just turning off element is ok 28 ohms oven probe at 1093 and thermal fuse ok left relay board is for bottom oven bake and relay is stuck. Board is no longer available. Did nation wide search v and v shows one cust going to shop a little since unit is 24 years old but we might try and find part if they call bac
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 11/14/2017
Found selector kmobmhardmto turm need to order also seal has failed which water has not got in bearings causimg them to fail need to order trans ; ordrng 1 W11035749 (gearcase) and 1 WPW10268911 (pressure switch), schdld next appmnt for 11/20 MON
We serviced a
KRMF706ESS01 KITCHEANID
Model REFRIGERATOR
Near Kirtland, OH 44094
Benjamin B.
Job Details: 11/14/2017
Foumd fresh food at 42 and freezer at negative 6 fresh food set at 37 and freezer set at -2 cust.Spoke with rick at wpl techline for frost build up and cooling issue seal area in back perma seal kit also need correct ice box part number per service pointer. Also need to seal all areas behind unit for air leaks wire channel and water channels ; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 11/20 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby Hills, OH 44094
Benjamin B.
Job Details: 11/14/2017
Found unit not starting and lid lock flashimg. Spoke with jr need control and lid lock .; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)
We serviced a
KDFE304DWH0 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Benjamin B.
Job Details: 11/14/2017
Found unit leaking at diverter it has been leaking for a long time. Cust has lots of damage to floor and basement ceiling see pics. Need to order sump assembly Wpw10455261/pump & Motor
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Benjamin B.
Job Details: 11/14/2017
Found frost buildup in freezer. Rails jamming also door seal not seating correctly tried to adjust need to order rails and gasket ; schdld next appmnt for 11/20 MON
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44110
Benjamin B.
Job Details: 11/14/2017
Found handle broken need to order. Unit making noise found sweater tie in seal removed op test ok unit has foil type venting instructed cust to change water leaking by dryer serious injury or death may occur if not repaired telling cust not to use unit until repaired
We serviced a
GTW485ASJWS GE
Model WASHER
Near Eastlake, OH 44095
Benjamin B.
Job Details: 11/14/2017
Called cust verifeid unit is leakng while unit is off. Need to order valve; ordrng 1 WH13X24386 (VALVE ), schdld next appmnt for 11/17 FR
We serviced a
KDTE254ESS KITCHENAID
Model DISHWASHER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 11/14/2017
Cust states unit was getting stuck in the middle of the cycle blue light staying on and dishes not drying cust put unit through rinse cycle to make unit dry. Now issue is intermittent. Found no stored error codes calibrated unit found unit to be worling ok ; Job Cmpltd
We serviced a
WFW92HEFW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/14/2017
Replaced main control ccu op test ok.; Job Cmpltd
We serviced a
NTW5400TQ1 AMANA
Model WASHER
Near Perry, OH 44081
Corina B
Job Details: 11/14/2017
CC that the unit will not stop washing. Ran a light load with 6 towels, found the agitator is not moving and spins in both directions. Will need new dogs and a timer. Called GS to order parts. Cust does not want to fix at this time
We serviced a
DP940PWSQ0 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Corina B
Job Details: 11/14/2017
CC that the bottom of the spray arm has fallen off. Found the spray arm has broken off of the pump and motor. Will need an new outlet, nuts and bearing. Called GS to order parts. Cust does not want to repai
We serviced a
KEBS277BSS00 KITCHENAID
Model DOUBLE WALL OVEN
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/14/2017
Replaced the control. Brought core back for return. Heated oven to 350* wait 10 min and temp held. Optest ok. ; Job Cmpltd