Service History 626

We serviced a
WGD4815EW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 05/01/2018
Adjusted pulley as it was making a slight knocking noise. Adjusted venting. Op test ok. Handle is broken. Needs replaced. Cust can install. No need to return. ; ordrng 1 W10861225 (HANDLE)
We serviced a
MDB4949SDZ WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
Water pressure when running is checking ok. Customer complaint is that dishes still have soap on them after wash is finished. They use gel. Advised to try the pods and to run hot water at sick prior to starting dishwasher.; Job Cmpltd
We serviced a
MFT2776FEZ00 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
All tests passed in diagnostics. Called whirlpool tech line and spoke with JC. He said that if test 1 and 38 had already passed, to run test 4 to check that the three way valve is going to the correct position. Test 4 passed ok. He instructed that if it passed, to replace the fresh food defrost thermistor with part number W10902214. Replaced thermistor from truck stock. Followed exact installation instructions. All tested ok.; used 1 W10902214 (THERMISTOR)
We serviced a
WFW87HEDW1 WASHER
Model WHIRLPOOL
Near Parma, OH 44134
Dan H
Job Details: 05/01/2018
Customer complaint that unit is leaking, ran test cycle, found unit leaking from air vent, ordering air vent; ordrng 1 W11183219 (VENT)
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 05/01/2018
Customer complaint of popping sound when right door is opened, sound is coming from door hinge and closer, ordering door hinge and closer; ordrng 1 W10917988 (hinge-door) and 1 WP12028505AP (ref dr closer cam)
We serviced a
KDHE404DSS0 Kitchenaid
Model Dishwasher
Near Chesterland, OH 44026
Brian M
Job Details: 05/01/2018
Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTTXKQ03
Near Parma, OH 44134
Jeff M
Job Details: 05/01/2018
The drain was frozen. I steamed the drain and added a wire to the heating element unit op tested good ; Job Cmpltd,
We serviced a
FRQE7000LW0 Fridgidaire
Model Dryer
Near Avon Lake, OH 44012
Corey L.
Job Details: 05/01/2018
ustomer complaint dryer not heating, started normal cycle on high heat with two damp towels, confirmed no heat, power to unit is good, found heating element open, customer has foil style vent, advised customer foil vent is a fire hazard and to replace foil style vent with a semi solid or solid rigid metal vent; ordrng 1 137114000 (heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Garfield Heights, OH 44105
Jeff M
Job Details: 05/01/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER GAS
Model WGD4800XQ4
Near Richmond Heights, OH 44143
Jeff M
Job Details: 05/01/2018
The unit was loud b/c the vent came off unit op tested good ; Job Cmpltd,
We serviced a
WTW5640XW2 Whirlpool
Model Washer
Near Cleveland, OH 44113
Corina B
Job Details: 05/01/2018
C that the unit does not spin and the unit makes a weird noise at the beginning. Found the cam was loose. Tighten the cam used loctite on the bolt. Ran a rinse and spin with towels. The actuator can not find home position. Will need an actuator. Used t/s yesterday. Called TG to order part; ordrng 1 WPW10006355 (actuator 57.13)
We serviced a
JEM25DM4BB GE
Model Microwave
Near Cleveland, OH 44102
Robert A.
Job Details: 05/01/2018
CC that the fan turns on when opening the door. Found a relay stuck open on the control board. Will need a new control. Unit is heating. Cust does not want to repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB1917CB
Near Independence, OH 44131
Jeff M
Job Details: 05/01/2018
The center rail is broken. It is allowing the drawers to hang lower causing the deli tray not to shut; ordrng 1 WPW10671238 (CENTER RAIL), schdld next appmnt for 5/3 THU 12-5,
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 05/01/2018
Customer complaint that unit is making a loud clicking noise during agitation, started normal wash cycle, unit filled and advanced to wash cycle, clicking noise is coming from motor gearcase assembly, unable to isolate, unit needs new gearcase, motor, clutch and rotor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/01/2018
The dispenser is leaking rinse aid. And the control is not sending power ; ordrng 1 W10861000 (DISPENCER ) and 1 W11131683 (CONTROL ), schdld next appmnt for 5/3 THU 8-12,
We serviced a
KUDS01DJSB0 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 05/01/2018
Soap dispenser not always opening during cycle. Marcone advises to order rinse aid sensor as well. Also, sump motor not applying enough pressure to clean dishes. Office to order soap dispenser, rinse aid sensor, and sump assembly.; ordrng 1 W10782773 (pump&motor) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser)
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/01/2018
We serviced a
WRF989SDAM02 KITCHENAID
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 05/01/2018
Defrosted evap and installed fan, harness and support. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Painesville Township, OH 44077
Arthur V
Job Details: 05/01/2018
Customer getting 2 error code. F0e3. And f2e1. First code is for a overload condition and the second code is a UI stuck button. Performed UI button test passed. Cleared codes and ran a spin cycle all function normal. Control not always responsive. Order control ; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/4 FRI 12-5,
We serviced a
KUDL03FVSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 05/01/2018
Replaced drain hose, inlet valve, wash arm and support. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Perry Township, OH 44081
Arthur V
Job Details: 05/01/2018
Ran diagnostics f6e2 error no communication between control and UI. Needs control And console ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/4 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Arthur V
Job Details: 05/01/2018
Customer complaint water on hot setting not hot enough. Customer is getting 78 deg in tub on hot setting. Temp at customer faucet is 96 deg after running for awhile. Showed cust in manual where they discuss water temperatures. Some cold water is added to the hot cycle for energy savings. Advised cust to increase hot water temp at the tank since 96 is not very hot to begin with .ran a recalibration cycle. Op test good. Gave cust wlp consumer help line number; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Mentor, OH 44060
Arthur V
Job Details: 05/01/2018
Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Mentor, OH 44060
Arthur V
Job Details: 05/01/2018
Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Brimfield Township, OH 44240
Robert A.
Job Details: 05/01/2018
Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 05/01/2018
Ran diagnostics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Aurora, OH 44202
Robert A.
Job Details: 05/01/2018
Found evap drain frozen/clogged, cleared, op test okDroor bin in ff broken, needs bin, cust to install; ordrng 1 240323001 (BIN),
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 05/01/2018
Ran diognostic no codes, ran test 51, all passed, ran spin cycle, good, tighten rotor, cluck and stator, ran again, good, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 05/01/2018
Installed sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WDF330PAHB1 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 05/01/2018
Customer complaint that unit is leaking, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd
We serviced a
FFHB2740PPAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/01/2018
Replaced ice maker and cover. Tested refrigerator. Refrigerator is operating properly.; Job Cmpltd
We serviced a
GLWN2800D1WS GE
Model WASHER
Near Lorain, OH 44053
Macaulay G.
Job Details: 05/01/2018
Found blockage in drain pump. Cleared blockage, ran washer. Washer is operating properly.; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 05/01/2018
Found venting restricted. Advised to have venting cleaned. Unit is heating okay. ; Job Cmpltd
We serviced a
WTW7040DW0 Whirlpool
Model Washer
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/01/2018
Installed pump ran auto test and calibration test OP TEST OK ;
We serviced a
FRT21IS6BBP Frigidaire
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 05/01/2018
Customer complaint fridge or freezer not cooling, temp in frz 57 degrees and 60 in ff section, evap fan and condenser fans are running, compressor is running, found ice build up on solder joint of evap high side, tapped the system and found unit in a vacuum, added refrigerant and frost pattern improved, there is a leak in the evap, unit needs evap replaced 5303918274, ; used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
KDRP407HSS4 Kitchenaid
Model Range
Near Cleveland, OH 44102
Corina B
Job Details: 05/01/2018
CC that the oven is not heating. Cust just did a cleaning and the oven turn off. Found the thermostat is open. Call TG to order part. ; ordrng 1 WP9759243 (thrmst-fix 5783)
We serviced a
KDTM354DSS5 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44102
Corina B
Job Details: 05/01/2018
CC that the dw is not putting water into the unit. Found the wires to the water valve were not connected. Wired the connection. Optest ok.
We serviced a
ARB2107AB WHIRLPOOL
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 05/01/2018
Found unit not defrosting. Advanced timer into defrost. No power to heater. Bi metal open. Needs replaced. ; ordrng 1 WP10442411 (BI METAL)
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 05/01/2018
Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components are working, unit is operating as designed ; Job Cmpltd
We serviced a
MRT118FFFH01 MAYTAG
Model REFRIGERATOR
Near Bedford, OH 44146
Dan H
Job Details: 05/01/2018
Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Elyria, OH 44074
Macaulay G.
Job Details: 05/01/2018
Replaced main control board. Ran calibration cycle and automatic test cycles. All tested ok. No errors. ; Job Cmpltd
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 05/01/2018
Replaced sump, control, panel, dispenser and stop clips on upper rack. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Fairview Park, OH 44126
Corey L.
Job Details: 05/01/2018
Customer complaint unit doing weird things in rinse cycle, ran diagnostics, found F0e2 over suds, and F2e1 stuck key, cleared codes, customer stated she is using two detergent pods most of the time, I explained why using too much soap is a bad thing, only need 1-2 tbsp of a HE detergent, unit is operating as designed; Job Cmpltd
We serviced a
DG312 Maytag
Model Dryer
Near Cleveland, OH 44109
Corina B
Job Details: 05/01/2018
CC that the unit will not heat. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the ignitor is open, has 120 volts going to the ignitor. Replaced ignitor from t/s. Optest ok. ; used 1 279311 (IGNITOR 4242)
We serviced a
WDF520PADM0 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Chad P.
Job Details: 05/01/2018
Installed drain hose. Op test ok. ; Job Cmpltd,
We serviced a
WGD6400SW0 WHIRLPOOL
Model DRYER
Near Brook Park, OH 44142
Dan H
Job Details: 05/01/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley; ordrng 1 8547174V (pulley-idr)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Lyndhurst, OH 44124
Brian M
Job Details: 05/01/2018
Cc that unit is snagging the towels and hard to start machine Found a hook In there dryer causing the snagging did not remove just pointed it out to customer Ran diagnostics found error F1E1 F1E2Main control fault, motor control fault Can not duplicate issue Pre Id control board If hard start continues ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 05/01/2018
Installed all parts, compressor started, op test good ; Job Cmpltd
We serviced a
LDE8414ACE WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Dan H
Job Details: 05/01/2018
Installed new blower wheel, op test good ; Job Cmpltd
We serviced a
MVWB835DW3 Maytag
Model Washer
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 05/01/2018
CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve.; ordrng 1 W11172234 (VALVE )
We serviced a
LFHB2741PFBA FRIGIDIARE
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 05/01/2018
Installed new ice box seal kit, op test good ; Job Cmpltd
We serviced a
AMV2307PFS WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 05/01/2018
Found some keys on keypad not working. Office to order front panel.; ordrng 1 W10918931 (panl-cntrl)
We serviced a
WDF320PADB2 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 05/01/2018
Dishwasher not advancing through cycle after filling. Found control board sending voltage to sump but motor not pumping. Customer does not want to repair.
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 05/01/2018
Replaced washer bearing kit and washplate. Tested washer. Washer is operating properly.; Job Cmpltd
We serviced a
KDTE104EBL1 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 05/01/2018
Unit fills with water but does not wash. Voltage to sump is 120 vac. Sump motor not engaging. Replaced sump and motor assembly from truck stock. Tested ok. No leaks.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd
We serviced a
WDF550SAAS WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 05/01/2018
Installed parts listed. Op test no good. Unit will now go into diagnostics but still will not energize the components. Found latch not striking neutral door switch. Switches both check good. Needs latch assy replaced. ; ordrng 1 WPW10567588 (LATCH
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 05/01/2018
Found unit will not run service mode. Ran drain spin. No op. and shifter doing nothing. Motor and wiring checks good. No power to motor. Shifter fault stored. Needs shifter and control replaced. ; ordrng 1 W10913953 (SHIFTER) and 1 W11162438 (CONTROL)
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 05/01/2018
Found coin binding agitator. Removed and ran calibration and service test mode. Op test ok. ; Job Cmpltd
We serviced a
JIC4536XB00 JENN-AIR
Model COOK TOP
Near North Royalton, OH 44133
Chad P.
Job Details: 05/01/2018
Installed control and programmed. ; Job Cmpltd
We serviced a
MHW7000XG1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 05/01/2018
Replaced drain pump. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WMH32517AB2 WHIRLPOOL
Model MICRO OVEN
Near Avon Lake, OH 44012
Brian B
Job Details: 05/01/2018
found intermittant interlocks. Replaced interlocks from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
KSF26C7XYY00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 05/01/2018
Removed Freon, Replaced evap and dye filter. Pulled vacuum to 30”, held, recharge 5.3 oz Freon. Ran diag step 4, monitored pressures. Closed system, op test ok.; Job Cmpltd
We serviced a
MBF2258FEZ01 Maytag
Model Refrigerator
Near Chesterland, OH 44026
Brian M
Job Details: 04/30/2018
Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WEE745H0FS1 Whirlpool
Model Range
Near Solon, OH 44139
Gabriel P
Job Details: 04/30/2018
nstall listed parts Control panel was damage on arrival Ordering anotherOP TEST No good upon plugging the stove back in there was not 240 v coming from outlet to the stove Needs an electrician to verify power then reschedule Cc that unit will not level out .. chassis seems to be tweaked Making it not able to sit flush on both sides of counter ; ordrng 1 W10884503 (panl-cntrl),
We serviced a
MGDC300XW1 Maytag
Model Dryer
Near Lakewood, OH 44107
Corey L.
Job Details: 04/30/2018
Customer complaint unit is not heating, vent disconnected when tech arrived, customer said he is replacing it this evening with a solid metal vent, customer stated vent was fairly clogged when he removed the vents, started timed dry, unit is hopping on rollers, unit is not heating, found thermal fuse open, quoted customer for rollers and thermal fuse, replaced parts with truck stock, op test good; used 1 WP3392519 (THERMAL FUSE 15.30), and 1 WPW10314173 (SUPPORT ROLLER 16.58)
We serviced a
MGR8800FW0 Maytag
Model Range
Near Lakewood, OH 44107
Corey L.
Job Details: 04/30/2018
Customer complaint exterior door glass is has a gap she noticed while wiping, tightened brackets for outer door glass, op test good;
We serviced a
KFES530ESS0 Kitchenaid
Model Range
Near Cleveland, OH 44113
Corey L.
Job Details: 04/30/2018
Customer complaint of f6e9 error code when preheating, ran diagnostics found f6e9 appliance manager lost communication, cleared codes, reset control, started control auto test, f2e1 stuck key was displayed, started bake cycle set at 400 degrees, unit heated to 400 degrees, techline suggests to monitor and is code reappears see if there have been power outages or surges in the area as this is most likely the cause, also if it happens unplug or cut power to the unit for one minute to reset the boards to talk with each other again since we have replaced every component in the unit that would be causing the miscommunication to occur;
We serviced a
MVWB835DW3 Maytag
Model Washer
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 04/30/2018
CC that an error codes LF came up. Ran diag f3e2 inlet water temp F8e1 long fill. Found the water valve is open. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (VALVE ),
We serviced a
KRMF706ESS00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corina B
Job Details: 04/30/2018
CC that the unit is saying PO. when arriving the UI is flashing P.O. FZ 37 FF 44. The unit turned off by itself when standing there. Checked the voltage at outlet when turning unit on. The voltage stayed at 120v when the compressor turned on. Will need the controls and UI. Called SM to order parts. ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec),
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Solon, OH 44139
Robert A.
Job Details: 04/30/2018
C that the washer is not draining and is leaking water. Pulled drain pump found socks in the pump. Cleaned pump. Ran a normal load and a drain spin. Optest ok
We serviced a
KBMS1454BSS0 Kitchenaid
Model Microwave
Near Solon, OH 44139
Corina B
Job Details: 04/30/2018
Found that I just need to adjust the door cams. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Mentor, OH 44060
Arthur V
Job Details: 04/30/2018
Customer states temp in fresh food area is not cold enough. Temp on top shelf in fresh food at 35 deg. Temp on bottom shelf is 36 deg set at one bar (warmest setting)temp in freezer 04 deg set at two bars talked to David at techline file number 7721874430. THE USER GUIDE IS INCORRECT. THEY USE BARS 1-5 to set temp. In the users guide they tell the consumer 5 bars is warmest and one bar is coldest when it is exactly the opposite. Advised cust to leave settings at the recommended setting 3 bars. Also there is a check mark at the three bar setting re leveled so that doors were even at the top. ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF8000FG1
Near Painesville, OH 44077
Arthur V
Job Details: 04/30/2018
Customer getting a e38 error code Techsheet does not have a e38 error code listed. Called Frigidaire techline and talked to Mike After running diagnostics unit getting a e5e unit needs a main bd and a motor control bd. Est = 89.95 sc. 110.00 labor. Parts 380.69. Parts needed are 1-137007000. And 1-134743500. Total est = 621.28. Customer does not want repaired——- customer to replace unit. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Roaming Shores, OH 44085
Arthur V
Job Details: 04/30/2018
Upon arrival unit will not power up. Put unto diagnostics getting a f6e2 error twice. Replaced main control and console assembly. Ran a service diagnostics verification cycle and it passed. Then i tested on normal cycle. Unit filled and agitated properly. Drained out water. Pump and spin working as designed. Op test good. Took core for return ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Aurora, OH 44202
Robert A.
Job Details: 04/30/2018
Installed sump, ran diagnostics cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 04/30/2018
Installed valve and disps, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Kent, OH 44240
Robert A.
Job Details: 04/30/2018
Found lid switch broken needs switch; ordrng 1 WP8318084 (LID SWITCH30.65), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/2 WED 9-12,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Streetsboro, OH 44241
Corina B
Job Details: 04/30/2018
Replaced the parts listed. The pulley nut would not come off and the actuator, was covered in oil. Ran a calibration. Optest ok. used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR)
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland, OH 44134
Corey L.
Job Details: 04/30/2018
Started manual high speed spin, unit does excessively shake, Installed new suspension, shaking did get slightly better but customer unhappy with the change, he is dissatisfied with the units design
We serviced a
GI5FVAXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 04/30/2018
Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 41 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
KDTE504DSS0 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 04/30/2018
Installed new user interface and tracks, op test good ; Job Cmpltd
We serviced a
FWT449GFS1 FRIGIDIARE
Model WASHER
Near Cleveland, OH 44113
Dan H
Job Details: 04/30/2018
Customer complaint that unit smells and customer wants unit looked over, all functions working correctly, advised customer to use affresh to clean unit out and on proper soap usage, unit is operating as designed
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/30/2018
Customer complaint was for washer not filling with very much water and making strange noises when agitating. Found error for long fill, no fill. Tested all components in manual test mode. All components tested ok.
We serviced a
WFG525S0HZ0 WHIRLPOOL
Model RANGE
Near Columbia Station, OH 44028
Macaulay G.
Job Details: 04/30/2018
Found bottom panel in oven loose, reattached, bottom panel has a warp in it. Office to order another bottom panel.; ordrng 1 WP3195097 (bottm-oven)
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/30/2018
Installed foot and screws. Op test ok. ; Job Cmpltd,
We serviced a
MDB4949SDZ0 MAYTAG
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/30/2018
Installed parts listed. Cover not delivered. Should be in today. Showed Cust how to install it. He will do it. No need to return. Job Cmpltd
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/30/2018
Found unit with standing water. Pump not running. Removed pump and a nail fell out. Reinstalled. Op test ok. Advised on checking pockets.
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 04/30/2018
CC that machine stopped cooling. Checked temps, 3 frz, 40 ff, temps are normal. Freezer evap evenly frosted, compressor and fans running. Entered diag and ran step 3, fans and damper working. Ran step 5, compressor speed, ramped up to high speed then back down, working properly. Sealed system checks ok.. machine working properly at this time. Customer unplugged, this may have reset main control. Op test ok.; Job Cmpltd
We serviced a
SDG2606AWW WHIRLPOOL
Model DRYER
Near Fairview Park, OH 44126
Brian B
Job Details: 04/30/2018
Machine making loud noise and not blowing air. Removed front and drum. Found blower wheel broken. Could not remove blower wheel from motor shaft shank is broken. Will need to order new motor, blower housing and wheel. Will also need new belt and idler pulley. R/s per Cust req.; ordrng 1 56000 (blower wheel) and 1 56020 (blower hsg) and 1 WP2200376 (MOTOR) and 1 WP40111201 (BELT) and 1 WPY54414 (IDLER PULLEY)
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Parma, OH 44130
Brian M
Job Details: 04/30/2018
Cc that unit does not spin out all the time Ran diagnostics found error for off balance load Ran auto test and calibration mode OP TEST OK Advised Cust on overloading and out of balance loads ; Job Cmpltd,
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Parma, OH 44130
Brian M
Job Details: 04/30/2018
Installed ice maker and wire harness Ice maker rotating and calling for water but nothing Checked power at water valve has power but not releasing Needs water valve replaced ; ordrng 1 WP12544124 (valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFW0
Near Willoughby, OH 44094
Jeff M
Job Details: 04/30/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model ATF7000EP
Near Chesterland, OH 44026
Jeff M
Job Details: 04/30/2018
The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KB1
Near Madison, OH 44057
Jeff M
Job Details: 04/30/2018
Installed new part unit op tested good. In the process of pushing the sump in place I put too much pressure on that metal screen and indented it. ; ordrng 1 154283005 (filter assy), schdld next appmnt for 5/2 WED 8-12,
We serviced a
GENERAL ELECT REFRIGERATOR
Model DFE28JSKESS
Near Geneva, OH 44041
Arthur V
Job Details: 04/30/2018
Found ice funnel cracked and needs replaced ; ordrng 1 WR17X13099 (funnel ice), schdld next appmnt for 5/4 FRI !,
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, OH 44412
Robert A.
Job Details: 04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
MED7500YW2 Maytag
Model Dryer
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 04/30/2018
When pulling dryer out of closet I found the foil style vent pinched behind washer and with more than 5 90degree bends restricting airflow, customer had semi rigid metal vent behind foil vent that had not been stretched yet, removed foil style vent replaced with semi rigid vent, found tco open, replaced tco op test good, found a bracket holding one of the coils in the element broke allowing coil to sag, unit needs new element assembly ; ordrng 1 WP8182528 (element)
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Diamond, OH 44412
Robert A.
Job Details: 04/30/2018
Found unit not getting cold water, cleared valve sctrrn, tested unit, op test ok; Job Cmpltd,
We serviced a
WTW8800YC1 Whirlpool
Model Washer
Near Windham, OH 44288
Corina B
Job Details: 04/30/2018
CC that you sent the control on a cycle and it goes to a different cycle and the spin cycle is loud. When setting the cycle to a white load the control goes to a clean wash cycle. Ran a drain and spin and the bearings are bad. Will need a new control, UI hub and bearings. ; ordrng 1 W10435302 (bearing) and 1 W10761635 (cntrl-elec) and 1 W10820039 (hub) and 1 WPW10404675 (console)
We serviced a
WED8800YC1 Whirlpool
Model Dryer
Near Windham, OH 44288
Corina B
Job Details: 04/30/2018
Replaced the fuse. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good. Optest ok.