Service History 627

We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/18/2018
Found blower incert siezed to motor, blower wheel sins free, needs motor and blower wheel; ordrng 1 279787 (MOTOR16087) and 1 WP697772 (BLOWER4944), schdld next appmnt for 7/24 TUE ! [**],
We serviced a
MFX2676FRZ00 Maytag
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 07/18/2018
Customer complaint refrigerator not cooling, ff temp was 51, frz was 0, found ice build up on ff evap, labor covered per W11092686C pointer, s-code to cover labor S16360Thermistor was in the incorrect spot, corrected thermistor position, cleared ice, op test good;
We serviced a
WRS571CIDM02 Whirlpool
Model Refrigerator
Near Seven Hills, OH 44131
Corina B
Job Details: 07/18/2018
CC that there is food freezing in the ff section. Found the damper not seated correctly. Seated the damper and the cover to the damper is warped. Will need a new cover. Called SM to order part. ; ordrng 1 WPW10457601 (support),
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 07/18/2018
Customer complaint of loud banging noise during high speed spin cycle, ran diagnostics found f0e5(off balance) error code, Ran high speed spin in manual test cycle, no unusual noises heard, unit spins normally, unit is not level, leveled unit, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
RB270PXBB2 WHIRLPOOL
Model WALL OVEN
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/18/2018
Installed sensor in wall oven. Error code F3 still coming up. Tested wires from sensor to control board, tested ok. Determined that issue is the control board. Control board is discontinued.
We serviced a
WTW4816FW2 WHIRLPOOL
Model WASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/18/2018
When agitating and spinning, washer pulley rubbing against shield. Increased height of washer legs, ran calibration cycle, washer is operating properly
We serviced a
JFFCC72EFS00 JENN-AIR
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/18/2018
Installed freezer fan. Op test ok. ; Job Cmpltd
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Seven Hills, OH 44131
Corina B
Job Details: 07/18/2018
CC that the door is hard to open and close. Checked the door, it’s normal. Advised cust the door is opening and closing properly. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the lint screens felt is coming off. Will need a new screen. Called SM to order part. Cust can install part. ; ordrng 1 WPW10717210 (screen)
We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 07/18/2018
We serviced a
GTDP180ED2WW GE
Model Dryer
Near Willowick, OH 44095
Brian M
Job Details: 07/18/2018
Installed switch OP TEST OK
We serviced a
MVWB835DW2 Maytag
Model Washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/18/2018
CC that the clothes are getting ripped. Ran diag f9e2 Water Ring Detected, Pump Drive System Problem,. Checked the tub, good. Will need a new wash plate. Called SM to order part. ; ordrng 1 W10902814 (washplate)
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 07/18/2018
Customer complaint that ice maker is overflowing, found water leaking from ice maker mold, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
HTDX100EM7WW HOT POINT
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 07/18/2018
Installed new timer and knob, op test good ; Job Cmpltd
We serviced a
KBFN502EPA00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44120
Dan H
Job Details: 07/18/2018
Customer complaint that right door gasket is torn, confirmed, ordering door gasket, gasket appears to be no longer available ; ordrng 1 W10600741 (SEAL)
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/18/2018
Customer complaint that unit is not starting, confirmed, ran diagnostics found f26(motor drive system failure) error code, found belt snapped and not hitting belt switch, unit needs new belt, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 661570V (belt)
We serviced a
GUD27GSSJ0WW GE
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 07/18/2018
, Washer fills with water, agitates once, then the wash light flashes. The stack unit is installed in a very small closet, making it difficult to diagnose. Contacted Ge tag. They informed that flashing light indicated a fill time out. The washer is filling in plenty of time. Water pressure is great. Office to order control panel, selector switch, pressure switch,control board,and lid switch.; ordrng 1 WE19X22737 (panel control and ht) and 1 WH12X10510 (switch selector) and 1 WH12X10530 (pressure switch - el) and 1 WH12X22743 (board control asm) and 1 WH44X10288 (lock lid),
We serviced a
GLD2445RFQ0 FRIGIDAIRE
Model DISHWASHER
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/18/2018
Office to order bottom door seal.; ordrng 1 809006501 (gasket)
We serviced a
MRT118FFFE01 REFRIGERATOR
Model MAYTAG
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/18/2018
Could not find any air leaks that would would cause frost build up. Advised customer to leave food in freezer and refrigerator if issue occurs again. No service pointers out currently for this model and serial number. Cleaned frost from evaporator cover. Realigned freezer door for better seal. Did not leave mitigation mat, no water running to refrigerator.; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Macaulay G.
Job Details: 07/18/2018
Replaced actuator that was ordered. Ran calibration cycle. Tested with small load of clothes in. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WRT108FZDT02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44144
Chad P.
Job Details: 07/18/2018
Installed evap and drier. Charged unit. Op test ok. Advised 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WSF26C3EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/18/2018
No power to ice maker. Found harness below door broken. Harness is part of the door. Will need door replaced
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 07/18/2018
CC that machine goes off balance on almost every load. Found weak suspension rods. Checked under machine for any leaking through bearings. All clean.
We serviced a
KBFS20EVMS13 REFRIGERATOR
Model KITCHENAID
Near Rocky River, OH 44116
Brian B
Job Details: 07/18/2018
Replaced drawer slides. Tested drawer, op test ok.; Job Cmpltd
We serviced a
GB2FHDXWQ02 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Brian B
Job Details: 07/18/2018
Freezer door had an air leak, remove door adjusted tracks opt test ok .; Job Cmpltd
We serviced a
GTDP740GD0WW GE
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2018
Replaced Ignitor and sensor. Ran test cycle, op test ok.; Job Cmpltd
We serviced a
WTW8040DW2 Whirlpool
Model Washer
Near Chardon Township, OH 44024
Brian M
Job Details: 07/18/2018
Cc of fl error Found error for long fill Cold water enters Hot water not entering. Removed line to make sure water flows through hose Needs water valve Customer has tray under water shut off due to leaking ; ordrng 1 W11173597 (WATER VALVE ),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/18/2018
Installed new parts, cleared ice from ff evap, op test good
We serviced a
KBFS25EWMS10 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/18/2018
Cc that unit is not making ice Found Ice maker getting power and calling for water but no water coming Need water valves replaced Customer does not want repair
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Brook Park, OH 44142
Corina B
Job Details: 07/18/2018
C that the cold water has hot water coming out. Ran diag f0e4 Spin Limited By Water Temperature. Ran a manual test cold and hot water lines are reserved. Corrected the water lines. Ran a hot cycle and cold cycle, no leaks
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 07/18/2018
CC that there is frost in the freezer. Found the gasket is not touching the frame of the unit. Steamed out the freezer gasket. Optest ok
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/18/2018
Installed coils Ran test cycle OP TEST OK
We serviced a
KUDT03FTSS0 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44102
Corey L.
Job Details: 07/18/2018
Customer complaint dishwasher did not clean last load, unit loaded when tech arrived, both spray arms have been obstructed with dishes preventing arms from rotating, customer loading too much into unit, advised customer to load less and cautiously to avoid things dropping through the racks
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Madison Township, OH 44057
Brian M
Job Details: 07/18/2018
Cc that unit is still not spinning out and clothes are smelling Ran auto test all other functions are working as normal Found washplate loose from gearcase Removed washplate teeth on both gearcase and washplate worn out and just free spinning Needs gear case and washplate ; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)
We serviced a
KDTE104ESS2 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44121
Corina B
Job Details: 07/18/2018
CC that the gasket to the dispenser has fallen off. Found the gasket is falling off. Replaced the dispenser from t/s. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Brian B
Job Details: 07/18/2018
Verified pop, sent pic. Found broken dispenser. Replaced from t/s. Ran test cycle. Op test ok. Placed water mat, sent pic.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/18/2018
Unit stored latch fault. Latch not staying closed. Adjusted door. Door not latching. Reset control to factory default. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near North Olmsted, OH 44070
Chad P.
Job Details: 07/18/2018
Replaced I.m. And cycled. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near North Ridgeville, OH 44039
Chad P.
Job Details: 07/18/2018
Turned shut off bar to I.m. Off as it is not plumbed. Cycled comp on and off and let unit run a defrost cycle. Unable to duplicate the noise at this time. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS0
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Found lamp I’ll not turn off. Relay on control is stuck. Needs control and bulb replaced. Board shows discontinued. Not possible. Unit is only a year old. S.m. To please research parts. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10824822 (CONTROL), schdld next appmnt
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Cc that unit seems to be too hot still. And seems to not dry on bedding. Vent is clear. Ran bedding and timed dry. Unit headed in both but did not have temp difference when temp was level changed. Needs thermostat and Thermistor. ; ordrng 1 WP3391912 (THERMOSTAT) and 1 WP8577274 (THERMISTOR), schdld next appmnt for 7/23 MON 1-4, saved tckt [SdLink\312742a.png], save
We serviced a
WOD51EC0AS05 Whirlpool
Model Range
Near Shaker Heights, OH 44122
Brian M
Job Details: 07/18/2018
Installed thermostat Tested bake on both upper and lower to 350
We serviced a
MFX2876DRM Maytag
Model Refrigerator
Near Kirtland, OH 44094
Corey L.
Job Details: 07/18/2018
Customer complaint ff section not cold, ff temp at 50, found ff evap iced over, cleared ice, found thermistor just dangling, crimped clip to fit pipe tight, evap cover seal good, fans good, thermistor within range; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
Pulled unit and turned water on. No leaking. Ran disp. No water. Drain pan checks good. Drain line checks good. Supply line checks good. Advised to monitor. Op test ok. ; Job Cmpltd,
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near University Heights, OH 44118
Corey L.
Job Details: 07/18/2018
Customer complaint dryer not heating, confirmed no heat, unit only getting 110v, customer checked fuse, fuse blown, screw in style fuse customer replaced with new, dryer now heats, op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Strongsville, OH 44136
Gail V.
Job Details: 07/18/2018
Found duck bill failed and filled up freezer with ice. Tech was unable to safely remove the door. Advised unit will need to be shut down and defrosted before a repair can be made. Unit now in a total no cool. Forced on for this Wednesday. C.p. Has spare drain trap no need to order parts. C.p. Only. ; schdld next appmnt for 7/18 WED 2-5,
We serviced a
SF315PEKW0 Whirlpool
Model Range
Near Mentor, OH 44060
Corina B
Job Details: 07/18/2018
CC that the oven does not bake or broil. Checked the amp drawl 2.59 amps. Will need a new igniter. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299)
We serviced a
WOS51ES4ES00 Whirlpool
Model Wall Oven
Near Highland Heights, OH 44143
Corina B
Job Details: 07/18/2018
CC that the oven quit working after a self clean. Found the thermal fuse is open. Will need a new fuse. Called SM to order parts. ; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)
We serviced a
JXD7036YS2 Jenn-Air
Model Down Draft Vent
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/18/2018
CC that the unit only goes half way up. Unit ones half way up. If you pull up on it will go up. Needs a new motor. Called SM to order part; ordrng 1 WPW10398274 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/18/2018
Installed rails. Op test ok. ; Job Cmpltd,
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 07/18/2018
Start button (push to start relay) not sending voltage, and timer shorted out. Office to order relay-push to start and timer.; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland, OH 44109
Chad P.
Job Details: 07/18/2018
Installed lid lock assy. Op test ok ; Job Cmpltd,
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Cleveland, OH 44110
Dan H
Job Details: 07/18/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.64oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890131, and 2 WPW10143759 (DRIER)
We serviced a
KITCHENAID WASHER
Model KDFE104DSS5
Near Cleveland, OH 44109
Chad P.
Job Details: 07/18/2018
Confirmed outer panel pitting with rust. Needs replaced. ; ordrng 1 WPW10751392 (DOOR PANEL ), schdld next appmnt for 7/27 FRI 2-5,
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS0
Near Cleveland, OH 44109
Chad P.
Job Details: 07/18/2018
Installed hinges and ran unit at 425. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEB4
Near Cleveland, OH 44109
Chad P.
Job Details: 07/18/2018
Found i.m. Binding. Replaced and cycled. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Independence, OH 44131
Chad P.
Job Details: 07/18/2018
Found gap in freezer door seal and both lower handles loose. Tightened handles and steamed and conformed freezer gasket. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Brecksville, OH 44141
Chad P.
Job Details: 07/17/2018
Found ff evap solid block of ice. Per service pointer checked control software checks good. Needs evap cover assy replaced. Advised Cust unit will need to be shut down 24hrs before service date to defrost evap. ; ordrng 1 W11167902 (KIT), schdld next appmnt for 7/24 TUE 8-11 [**],
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Amherst, OH 44001
Brian B
Job Details: 07/17/2018
Replaced control. Ran calibration and auto test. Ran manual diag and checked hot and cold water. Both working properly. Ran normal cycle on tap cold. Machine progressed from sensing to wash. All functions normal. Op test ok. Placed water mat.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Strongsville, OH 44149
Brian B
Job Details: 07/17/2018
Replaced control due to F1 code. Tested oven op test ok. Adjusted top burners.; Job Cmpltd,
We serviced a
KBLS22KWMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44107
Corey L.
Job Details: 07/17/2018
Customer complaint refrigerator not cooling, ff temp was 58, frz was 48, fans are running, compressor is running really loud and super hot, evap and no frost pattern, added 1.5oz of r134, here was no change, restriction in the line, advised getting compressor done at the same time since its running hot and we have parts covered under 120month warranty of sealed system repairs, customer in complete no cool please put on cancellation list; ordrng 1 W10507884 (compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Verified dop, sent pic. Machine not draining. Removed drain hose from under sink plumbing. Found found stub clogged by small washer. Cleared pipe, ran test cycle., machine now draining. Op test ok. Advised customer .; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/17/2018
The unit is only getting 120. They need an electrician I licensed electrician; Job Cmpltd,
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM01
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 07/17/2018
Installed new part unit op tested good incorrect handle. Customer can install; ordrng w10803532
We serviced a
KENMORE WASHER
Model 11025132410
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/17/2018
Start button is not working very well needs new control estimate on; ordrng 1 W10683781 (cntrl-elec),
We serviced a
KUDI02FRSS1 Kitchenaid
Model Dishwasher
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/17/2018
Cc that unit won’t start Found ui locked Unlock ui Ran test cycle OP TEST OK
We serviced a
MHW5100DW0 Whirlpool
Model Washer
Near Brecksville, OH 44141
Brian M
Job Details: 07/17/2018
Installed tub Could not get stator off old tub bolts are stripped Needs shield screws and stator Also while moving old tub out detergent fill tube broke Needs drawer assy ; ordrng 1 W10575334 (disp.drawer assy) and 1 W10870753 (shield) and 3 WPW10253476 (screw)s and 1 WPW10657810 (stator)
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Rocky River, OH 44116
Corey L.
Job Details: 07/17/2018
Customer complaint washer has hot water during all cold cycles, ran test cycle on water valves, hot and cold hoses are reversed, corrected, op test good; Job Cmpltd
We serviced a
WTW4816FW1 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
CC that the unit does not rinse or go into a spin. Ran diag F5E2 – LID LOCK FAULT. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH 8685)
We serviced a
FFGF3023LQF Frigidaire
Model Range
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/17/2018
Gas company tagged oven for gas leak at regulator. Office to order regulator.; ordrng 1 316091706 (regulator)
We serviced a
WFG320MOBW2 Whirlpool
Model Range
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/17/2018
Igniter is taking too long to get hot enough to ignite oven. Replaced igniter with one that was sent. All tested ok.;
We serviced a
JENN-AIR WALL OVEN ELE
Model W2410B
Near Wickliffe, OH 44092
Jeff M
Job Details: 07/17/2018
Broil element is open in the infinite switch that sounds power is not working but is discontinued unit is very old customer will buy new; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2018
Found door switch faulty not allowing dispenser to start. Needs switch ; ordrng 1 WPW10656771 (switch), schdld next appmnt for 7/24 TUE !,
We serviced a
GE DRYER
Model DHDVH52EF0WW
Near Mentor, OH 44060
Arthur V
Job Details: 07/17/2018
Installed parts listed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF520PGD1BB
Near Perry Township, OH 44081
Arthur V
Job Details: 07/17/2018
ustomer complaint unit ran 2 hrs on light cycle. Advised customer to run water in sink before starting dish washer Called ge techline talked to Bruce. Ran diagnostics no errors. Bruce stated that if water was not hot enough it could take it that long to wash. Unit op test good at this time. Could not duplicate issue. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Geneva Township, OH 44041
Arthur V
Job Details: 07/17/2018
Replaced drain pump. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Robert A.
Job Details: 07/17/2018
Installed auger motor and seal, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0A
Near Aurora, OH 44202
Robert A.
Job Details: 07/17/2018
Ran diognostics i30 control problem, if0 water level/ suds, needs control and pressure sensorCust to let us know; ordrng 1 117492610 (CONTROL17995) and 1 5304504077 (PRESSUR KIT5877), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFBA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Installed ui, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Installed bearing kit and hinges, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Cc not disp ice, reset bin and auger, op test ok; Job Cmpltd,
Near North Madison, OH 44057
Holly Butcher
Job Details: 07/17/2018
We serviced a
KFGG500ESS0 Kitchenaid
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 07/17/2018
Customer complaint temps are not right, put cast pan in center of oven and started bake at 350, waited 25 min to preheat, temp was 331, closed door and checked again one min later pan was 369, customer asked to calibrate up, warned the unit is in range so this may affect cook times than what your now used to with this unit, ok
We serviced a
PGB960SEJ3SS GE
Model Range
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
CC that the bottom light does not work. Found the light bulb is burned out. Will need a lightbulb
We serviced a
MEDX655DW1 Maytag
Model Dryer
Near University Heights, OH 44118
Dan H
Job Details: 07/17/2018
Customer complaint of loud thumping sound, started normal dry cycle, heard drum make a slight thumping sound , leveled unit ,no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
We serviced a
KUDS30IVSS3 Kitchenaid
Model Dishwasher
Near Beachwood, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that unit is not cleaning and lower rack is hard to pull out, started normal wash cycle with upright glasses in racks, incoming water temperature at 83 degrees, glasses filled, lower rack wheels are broken, found rinse aid cap damaged and unable to be reinstalled, order lower rack wheels and rinse aid cap, advised customer to run hot water in sink before starting unit ; ordrng 1 WPW10077881 (cap) and 4 WPW10261335 (wheel)
We serviced a
NTW4605EW0 Amana
Model Washer
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/17/2018
Found open winding on drive motor. Bleach dispenser damaged. Fault in actuator. Office to order drive motor and bleach dispenser. Will use actuator from truck stock. Set down mitigation mat.; ordrng 1 W10889172 (motor-drve) and 1 WPW10192089 (bleach disp assy), used 1 W10913953 (ACTUATOR)
We serviced a
KRFC302ESS Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/17/2018
Ice bin drawer was catching at railing. straightened rail and tested drawer magnetic catch, now working properly
We serviced a
WTW4616FW2 Whirlpool
Model Washer
Near Walton Hills, OH 44146
Corina B
Job Details: 07/17/2018
CC that the water valve is broken. Found the hot water valve is broken. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE)
We serviced a
WDF120PAFB0 Whirlpool
Model Dishwasher
Near Beachwood, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that heat dry is not working, ran diagnostics no error codes found, unit completed test cycle, heater is not working, heater is recieving 120vac, found broken spot on heater, unit needs new heater, customer does not want repair ; ordrng 1 W10518394 (heater 4342),
We serviced a
WRF550CDHZ00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/17/2018
Found wire disconnected at water valve. Reconnected wire, made sure all connections were good, and ran water through dispenser to test. Refrigerator is now operating properly
We serviced a
WHIRLPOOL RANGE
Model KDRP407HSS10
Near Strongsville, OH 44149
Brian B
Job Details: 07/17/2018
CC that oven is not working properly. Tested oven at 350, heated normally. Customer said that keep warm and browning led’s come on sometimes. Let Oven heat for 30 minutes. Could not duplicate any issue. Reset power to unit. Advised customer that it may have been a glitch on control board.. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model GSC25C4EYY03
Near Willowick, OH 44095
Jeff M
Job Details: 07/17/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Brian M
Job Details: 07/17/2018
Cc that unit is still frosting up Found ice build up upper right hand corner Gasket is not hitting the fram all the way I was able to adjust it, but if this does not fix issue they need a new gasket
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/17/2018
Customer complaint washer won’t spin, showed pop, ran diagnostics found f2e1 stuck key, f5e1 lid lock fault, lid lock failed, replaced lid lock with ts latch, calibrated, op test good; used 1 W10838613 (LATCH)
We serviced a
KENMORE WASHER
Model 110.24052300
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Found adj doggs warn, put unit into spin, basket spins, adj doen not, gearcase leaking oil, needs gearcase, clutchand driveCust to replace; ordrng 1 285753A (COUPLER1828) and 1 3360629 (GEARCASE20162) and 1 W10820043 (DRIVE14219) and 1 WP8299642 (CLUTCH5228) and 1 WP8537434 (CAM ADJ 3533), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 07/17/2018
CC that the ff is not cooling. Found the ff evap covered in ice and frost. Will need a new evap cover. Checked the software, 8.00 version. ; ordrng 1 W10889841 (cover-evap)
We serviced a
MVWB765FW1 Whirlpool
Model Washer
Near Bainbridge Township, OH 44023
Corina B
Job Details: 07/17/2018
CC that the unit makes a noise on sensing. Cust has a video of the squealing. Started a load with towels, could not duplicate the squealing. Checked the rotor and stator, good. Ran a drain and spin, good. Optest ok
We serviced a
KODC304EBL00 Kitchenaid
Model Wall Oven
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that unit is not working after self clean, confirmed, Found thermal fuse open, unit needs new thermal fuse ; ordrng 1 W11025102 (fuse-thrml)
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/17/2018
Noise is from drain pump running, making rear panel vibrate. All else tests ok. Put mitigation mat under washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/17/2018
, Found warm air return iced up causing no cool in fresh food compartment.. cleared with steam. Op test good ; Job Cmpltd,