We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Orange, OH 44022
Robert A.
Job Details: 11/06/2017
Found frz door not sealing, realigned door, reset seal, door sealing, op test ok; Job Cmpltd,
We serviced a
GTWN5050MOWS GE
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 11/06/2017
Called cust ordering lid switch she payed with card and heb johnston will be meeting us at the home when we go back she is leaving the country ; ordrng 1 WH12X10334 (lid switch asm)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 11/06/2017
Ran unit on normal cycle with a load foumd unit to be working as designed. Instructed cust on cycles ; Job Cmpltd
We serviced a
110.45966401 KENMORE
Model WASHER
Near Perry Township, OH 44077
Benjamin B.
Job Details: 11/06/2017
Found error code f11 repaired conntection at control op test o
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 11/06/2017
INstalled door and seal op test ok. Vent is fire hazard ; Job Cmpltd
We serviced a
JJW9630DDS JENN-AIR
Model WALL OVEN
Near Concord Township, OH 44077
Benjamin B.
Job Details: 11/06/2017
Cust complaimt that temps are off in both ovens preheated both ovens to 350 found temps ok cust to bake cookies and ket us no we might need to bake cookies with her
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 11/06/2017
We serviced a
ED2PHEXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Corina B
Job Details: 11/06/2017
CC that the shelfs tab is broken and the door bin will not hold anything. Found the tab is broken off of the door bin. Will not stay in place. Called GS to order part. Cust can install part. ; ordrng 1 WP2203828 (bin-cntlvr 3315)
We serviced a
GFSS6KKYESS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 11/06/2017
Removed the ff evap cover. Steamed the drain hole out. Optest ok. ; Job Cmpltd
We serviced a
EI23BC35KW3 ELECTROLUX
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Corina B
Job Details: 11/06/2017
Replaced the i/m. Cust had to leave. Could not wait to fill im. ; Job Cmpltd
We serviced a
GTDP490ED7WS GE
Model DRYER
Near Willoughby, OH 44094
Dan H
Job Details: 11/06/2017
Customer complaint that door is not closing properly, confirmed, adjusted door mounts, door closing now, op test good ; Job Cmpltd
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/06/2017
Installed new drain pump, op test good ; Job Cmpltd
We serviced a
MSF25D4MDM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44118
Dan H
Job Details: 11/06/2017
Customer complaint that food is freezing in fresh food section, fresh food section temperature ranges from 39-41 degrees, customer pointed out frozen foods at top shelf, air damper is working, found unit set to lowest setting, adjusted and explained to customer how to adjusted temperature, unit is operating as designed ; Job Cmpltd
We serviced a
WDF310PAAS2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan H
Job Details: 11/06/2017
Customer complaint that unit is not drying dishes and unit is leaking, clean dishes in unit looked dry except for plastic dishes, explained to customer that plastic dishes will not dry in dish washer, ran diagnostics found 7-1(no heat) error code, unit completed test cycle, heater did not come on, no leaks observed, found heater open, heater is recieving 120vac, unit needs new heater; ordrng 1 W10518394 (heater), schdld next appmnt for 11/13 MON
We serviced a
WRT318FZDB02 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 11/06/2017
Customer complaint tat unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 37 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 11/10 FR
We serviced a
WRT111SFDB02 WHIRLPOOL
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Dan H
Job Details: 11/06/2017
Room is occupied, guest does not want anyone in the room, resheduled for 11/10/17; schdld next appmnt for 11/10 FR
We serviced a
GI6SARXXF01 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/05/2017
Found ice buildup, FC not closing properly, found drawer basket misaligned, cleared ice and corrected.
We serviced a
MDB4409PAB0 MAYTAG
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 11/05/2017
nstall has been corrected. Ran unit. No longer leaking in the corners. Unit is now leaking in the center do to suds. Cust added rinse aid and likely spilled a little. Ran unit a few times to flush it out. Op test ok. ; Job Cmpltd, saved tckt [SdLink\299903a.png], saved tckt [SdLink\299903
We serviced a
WFG510S0AS1 RANGE
Model WHIRLPOOL
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/05/2017
Wrong panel ordered. Installed control. Need to reorder panel. Cust rquests wpset return date. Last call of the day please. ; ordrng 1 WPW10370100 (PANEL)
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Chad P.
Job Details: 11/05/2017
Installed evap fan. Op test ok. ; Job Cmpltd,
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 11/05/2017
Tech uunable to determine which evap is leaking as it is a dual evap. Tech istalled u.v. Dryer and rescheduled so we can fond exactly where the leak is coming from. Tech also suggests ordering ff evap incase it is needed. Cust requests a.m. for install please. Big job. 3 job count. ; ordrng 1 W11116006 (EVAP, FF),
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Jeff M
Job Details: 11/03/2017
I found that the evaporator in the fridge section is freezing over there is a service pointer talking about relocating the sensor the evap fan is hardly spinning the unit needs a fan sensor kit and the Service pointer performed on the new sensor. Est only customer just moved in the house she’s going to double check if she has a home warranty that covers the appliances; ordrng 1 W11087438 (FAN SENSOR KIT)
We serviced a
KRMF706ESS00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Jeff M
Job Details: 11/03/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRF989SDAW02 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/03/2017
RC defrost issue, needs harness and fan; ordrng 1 W10633627 (motor-evap 66.50) and 1 WPW10277799 (harns-wire 26.30)
We serviced a
MHW5100DC0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/03/2017
Ran diagnostics, f5e3 door unlock error, cleared, ran auto test, stopped after door locked, door is not unlocking in first step, needs latch assembly; ordrng 1 WPW10443885 (latch 97.72)
We serviced a
JFC2290VPY2 JENNAIRE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/03/2017
Replaced IM, cycled and filled, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MDB8959SFE4 MAYTAG
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 11/03/2017
complaint that units door is still popping open during wash cycle. Links are good. Found the front of the frame where the kick plate mounts has been cut off to level unit but there is still not enough clearance to get unit out without damaging the floor as a floor protector cannot get under the feet. Spoke with g.s. Do not attempt to service. Please see photos. Cust refused to sign.
We serviced a
JMW8530CAB WHIRLPOOL
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/03/2017
Installed hinge kit. Op test ok. ; Job Cmpltd,
We serviced a
FDB1100RHM3B FRIGIDAIRE
Model DISHWASHER
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/03/2017
Garbage disposal is brand new still had the plug-in it popped the plug out unit drain fine
We serviced a
KFCS22EVMS0 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/03/2017
Replaced brackets and slides, tested, op test ok.
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/03/2017
The drain was on the floor. Unit op tested good ; Job Cmpltd,
We serviced a
WGD49STBW WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/03/2017
The belt has cut through the metal pulley on the motor needs a belt pulley; ordrng 1 341241 (belt,drive) and 1 WP8066184 (PULLEY )
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/03/2017
The spark module is receiving 120 V AC the individual burners to the spark module ohmed good needs new spark module; ordrng 1 WP6610341 (SPARK M),
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 11/03/2017
Rythmic squeaking, took unit apart, found no culprits, reassembled, no more squeaks, put some weight in and tried again, no squeaks, op test ok.; Job Cmpltd,
We serviced a
WRS325FDAM04 REFRIGERATOR
Model WHIRLPOOL
Near Westlake, OH 44145
Paul H.
Job Details: 11/03/2017
Unit was unplugged when I arrived, asked how long unit had been unplugged, since last week, plugged and observed for ten minutes, took FC temp once plugged in, 68.8F, waited, slightly warmer, checked compressor, running, no heat on high side, tapped system, 25" vacuum, has leak in evaporator, needs evaporator and filter drier; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (drier-uv),
We serviced a
MDB7749SBM2 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44117
Benjamin B.
Job Details: 11/03/2017
Installed all parts op test ok.; Job Cmpltd
We serviced a
MMV5208WS-1 MAYTAG
Model MICROWAVE
Near Euclid, OH 44117
Benjamin B.
Job Details: 11/03/2017
Installed all parts op,test ok.; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 11/03/2017
CC that the water hook up is bad and the start button is bad. Found the hot water valve is broken in half. Will need a new water valve. Used valve from t/s. Start button is working as designed. Optest ok. ; used 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
WRT541SZDM WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Corina B
Job Details: 11/03/2017
CC that the fz is icing up. Unit was unplugged when i arrived. Been plugged in for 30 min. Checked the fz gasket, good. No, service pointers. Siliconed the fz frame and the liner, there is a gap. Optest ok. ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Dan H
Job Details: 11/03/2017
Customer complaint that led lights are not working, unit spits ice out, and unit makes noise, found freezer section led lights out, installed new led module from truck stock surplus, no unusal noises heard, unit did not spit ice at me, op test good ; used 1 WPW10515057 (LED) from stock, Job Cmpltd
We serviced a
MTW5570TQ0 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Dan H
Job Details: 11/03/2017
Installed new gearcase, brake, clutch, lid switch, and agitator dogs, op test good ; Job Cmpltd
We serviced a
KSGB900ESS0 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Dan H
Job Details: 11/03/2017
Installed new cooling fan, op test good; Job Cmpltd
We serviced a
KMHS120ESS4 WHIRLPOOL
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/03/2017
Installed control panel. Op test ok. Cust said as supposed to call techline to document issues. Techline. Bruce. Documented issues with unit. Sr7720463662; Job Cmpltd
We serviced a
KBSN602ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 11/03/2017
Found upper door switch actuator hitting a screw when the door is opened and closed. Adjusted screw. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 11/03/2017
Installed control and calibrated. Ran test mode. Op test ok. Placed control on truck for core return. ; Job Cmpltd
We serviced a
GFWR2700HWW GE
Model WASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 11/03/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Avon, OH 44011
Paul H.
Job Details: 11/03/2017
Replaced outside glass, secure, opens and closes properly, op test ok.; Job Cmpltd
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 11/03/2017
Plugged unit in, came on, set clock, tried to heat water, close door message, replaced interlocks from t/s, tried again, same message, noticed cabinet/cavity distorted, possibly dropped, door not closing fully, took pics, called Techline, spoke with Andy, SR# 7720463332, not repairable, dealer needs to contact trade customer support; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 11/03/2017
No response from UI at all, power to main board, ordering board and UI; ordrng 1 W10919546 (CONSOLE) and 1 W10920541 (CNTRL)
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 11/03/2017
No gas hookups, unable to check any heat functions, stated that customer believed timer was not advancing, set to a twenty minute timed cycle, timer advanced, op test ok.; Job Cmpltd
We serviced a
FE4514107 WHIRLPOOL
Model DISHWASHER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 11/03/2017
Found dispensor siezed and umit not dispensing rinse aid solonoid open need both rinse aid and detergent dispemsors; ordrng 1 9740170 (det disp) and 1 9741234 (RINSE AID DISPENSOR
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Corina B
Job Details: 11/03/2017
CC that the unit is dead. No response from the ui. Removed the front panel check the voltage from the bl-wh wire, 120v. Will need a new control. Called GS to order part. ; ordrng 1 W10866116 (cntrl-elec), schdld next appmnt for 11/10 FRI
We serviced a
ZWL1126SJ3SS GE
Model MICROWAVE
Near Concord Township, OH 44060
Corina B
Job Details: 11/03/2017
CC that the clock goes out and the control does not work, then turns back on. When arriving the clock is on. Heat a glass of water, heated. Could not duplicate the problem. Optest ok. ; Job Cmpltd
We serviced a
WRS586FLDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 11/03/2017
Replaced the thermistor. Optest ok.; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/03/2017
Replaced all parts op test ok.; Job Cmpltd
We serviced a
KDTM504EPA2 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 11/03/2017
Customer complaint that unit does not fill with water, started normal wash cycle, unit did not fill, found very little water flow to unit(see pic), advised customer that they need a plumber to correct water flow issue, unit is operating as designed
We serviced a
HTDX100ED6WW HOTPOINT
Model DRYER
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/03/2017
CC that the unit shuts off after 10min. And the top gets hot. Turned unit on timed dry, ran for 30 minutes did not turn off. Checked for a flat spot on the timer, timer is good. Checked outside vent, good. Removed the front panel and Dryer exhaust duct is good. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/03/2017
cust said i had to call wpl techline because they want a new called techlime spoke with leon he said all concerns with replacements must go to customer serivice he documented file. Installed damper op test ok. Customer still u happy wants replacement asap ; Job Cmpltd
We serviced a
GTUN275EM1WW GE
Model WASHER
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2017
Installed new transmission into new tub, new motor onto transmission, customer does not want old pulley, shifter hub, spring and belt installed, ordering belt, shifter hub , spring and pulley; ordrng 1 WH01X10606 (spring shifter) and 1 WH01X10607 (shifter hub) and 1 WH01X10611 (nut pulley) and 1 WH01X20436 (drive 3l) and 1 WH38X10018 (transmission pulley), schdld next appmnt for 11/9 THU
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Brian B
Job Details: 11/02/2017
Found dryer not heating. Found cord not pushed in to wall outlet all the way. Seated cord. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
GSD4000N10BB GE
Model DISHWASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/02/2017
Customer complaint that unit is not cleaning the dishes, placed upright glasses in racks started normal wash cycle, unit filled and began wash cycle, incoming water temperature at 104 degrees, glasses filled up, advised customer on proper soap usage and to run hot water in the sink before starting, unit is operating as designed
We serviced a
MDBH949PAM0 MAYTAG
Model DISHWASHER
Near Perry Township, OH 44081
Corina B
Job Details: 11/02/2017
Replaced the ui. Optest ok. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Thompson Township, OH 44086
Jeff M
Job Details: 11/02/2017
The middle rack has stoppers to limit the rack itself come all the way out. The stoppers were at the bottom of the washer reinstalled test good; Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 11/02/2017
I was unable to duplicate the noise but I did hear the dampener control motor whining it is very loud needs replaced; ordrng 1 W10196393 (damper control assy),
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near Fairview Park, OH 44126
Robert A.
Job Details: 11/02/2017
ssue is being caused by multiple cubes getting jammed in chute.. found that cubes are coming out of icemaker bridged together. Bridged together cubes are getting stuck in chute. Adjusted water fill screw on i/m 1/2 turn CW to lower fill volume. Customer to monitor. All other functions are normal.; Job Cmpltd,
We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 11/02/2017
Do unit is not shifting properly again ordering an actuator in main control; ordrng 1 W10779753 (CONTROL ) and 1 W10913953 (ACTUATOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Robert A.
Job Details: 11/02/2017
No water coming from dispenser. Checked saddle valve but is ok. Ice/water valve not opening to dispense water. Office to order parts.; ordrng 1 WPW10179146 (WATER VALVE), schdld next appmnt for 11/9 THU !,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44119
Chad P.
Job Details: 11/02/2017
Found door liner seperated from door. See photo. Needs door replaced. Advised it will take time for door to come in and we cannot reschedule today for install
We serviced a
GE APPLIANCE DISHWASHER
Model PDT750SSF0SS
Near Westlake, OH 44145
Robert A.
Job Details: 11/02/2017
Found broken elbow hose on drain pump. Will need new hose and clamp kit. Will give est. customer does not want to repair at this time. Paid ser call. Do not order parts.; , Job Cmpltd
Near Brook Park, OH 44142
Chad P.
Job Details: 11/02/2017
Found ignotor open and no power from control. Will require ignitor and control Due to age mod and ser are no longer available and unit is non repairable. Spoke with l.s. To write up as so.
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 11/02/2017
Ran unit on normal wash with hot water. Advised water temps are maxed out around 80-85f. Unit is agitating correctly. No stored faults. Cust had total out and they either ordered a shifter or replaced it. Cust wants unit that give hot water. Tech advised her to call the stor to exchange or contact whirlpool. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3100AAE
Near Bay Village, OH 44140
Gail V.
Job Details: 11/02/2017
Oven giving F3 code and F5 code and then shutting off. Pulled temp sensor. Wiring harness and connector burned and insulation on wire harness gone and wiring is crystallized. Will need new harness and sensor. Harness is NLA. Please have ins co contact customer.;
We serviced a
WRS325FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 11/02/2017
Customer complaint that drawers are hard to open, drawers are mounted correctly and slide as designed, installed new lower drawer, op test good ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GLDT690D00BB
Near Lakewood, OH 44107
Robert A.
Job Details: 11/02/2017
Found water pouring down right side if dishwasher when running. Pulled machine out. Found top hose to upper spray arm had come off. Reinstalled hose using a screw clamp. Floor under machine rotted out due to leak. Sent pics.. ran machine. Optest ok.; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 11/02/2017
, Found comp not running, at rm temp, cond fan is running, tapped system, 65psi, nneds comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 11/9 THU ! [***],
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shaker Heights, OH 44120
Robert A.
Job Details: 11/02/2017
Outlet correct, c/b recieving 120vac, o heart beat, no response from controls, needs c/b; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 11/9
We serviced a
WRF736SDAM12 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 11/02/2017
CC that they can not get the water filter out and the water is dispensing. Tried to remove the filter and there is plastic on the filter that is not releasing the filter. Will need a new filter head. The filter was not ingaged with the filter head to dispenser the water, dispensing. Call GS to order part. ; ordrng 1 WPW10238156 (housing), schdld next appmnt for 11/10 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Maple Heights, OH 44137
Gail V.
Job Details: 11/02/2017
Installed handle, op test ok; Job Cmpltd, saved tckt [SdLink\299862a.png],
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 11/02/2017
Installed frz door, rt produce drawer and name plate, op test ok; Job Cmpltd,
We serviced a
GE B/IN REFRIGERATOR
Model PSB42LSRBBV
Near Bainbridge Township, OH 44023
Gail V.
Job Details: 11/02/2017
Found water leaking from ff evap area needs drain kit per ge pointer; ordrng 1 WR85X10088 (DRAIN KIT), schdld next appmnt for 11/9 THU ! [**]
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/02/2017
Oven is clean, Set to bake 350, set tester to nat gas, placed tested in oven vent, co reached 210ppm, at temp 298 deg, co2 2.4%, excess air 342.6%, o2 16.6%, air free 1021, ambient 58.4, ; Job Cmpltd, s
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/02/2017
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRW00
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/02/2017
Cc dent in rt side of cabinet, non repairable, would need cabinetCust to contact wpl and selling dealerTalked w/la; Job Cmpltd,
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 11/02/2017
Installed new fan blade and sealed liner to cabinet, op test good ; Job Cmpltd
We serviced a
MVWB700VQ0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2017
The bearings are worn out in the stater is cracked needs new bearings in the stater estimate only customer will buy new; ordrng 1 W10435302 (bearing) and 1 WPW10419333 (STATOR)
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2017
The loud Sound was coming from the solenoid actuating in the back unit tested good; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/02/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KEBU208SSS03 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/02/2017
Issue with filter system not oven. Oven plumbed for 1/4 but filter has 3/8 comperession fitting. Little to no info on filter. Called mike at marcone. He called whirlpool to get info on filter head. Sent info on install. Found filter head missing conversion fitting. Cust will order.
We serviced a
WMH73521CS06 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 11/02/2017
Confirmed no heat. High side has power. Wiring and power supply check good. Needs mag and diode replaced. ; ordrng 1 W10818686 (MAG) and 1 WPW10575765 (DIODE)
Near Kingsville, OH 44048
Benjamin B.
Job Details: 11/02/2017
Spoke with cust he sent me copy of pop goimg to order water line; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water), schdld next appmnt for 11/9 THU
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 11/02/2017
CC that the temp on the control is saying -13 in the fz. Ff 37 fz -2.4. The control is set at 0 for the fz but saying -13, 38 for the ff and saying its 38. Will need a new thermistor. Called GS to order part; ordrng 1 12002355 (thermistor kit 3346), schdld next appmnt for 11/9 THU
We serviced a
W3CG3014XB00 WHIRLPOOL
Model COOKTOP
Near Brooklyn, OH 44144
Dan H
Job Details: 11/02/2017
Customer complaint that left front burner is not lighting, confirmed, found a tiny hole in wire sleeve that arc was escaping from, repaired wire, left front burner lit multiple times, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Edgewood, OH 44004
Benjamin B.
Job Details: 11/02/2017
Spoke with victor found unit making noise in agitation found support bearing under wash plate removed checked all supports eberything is ok.; Job Cmpltd
We serviced a
WTW4616FW WHIRLPOOL
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/02/2017
Found strick and lid lock broken need to order. Unit is from aarons they are goong to comtact them for reciept then we can order parts ; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly)
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 11/02/2017
Leaking from valve replaced same op test ok; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd
We serviced a
MSD2578VEM00 MAYTAG
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 11/02/2017
CC that the dispenser does not dispense the ice, the ff is freezing food at the back of the shelfs. When dispensing the ice it hard to dispense. Will need a new pad. Advised cust to move the top shelf down, to be able to fit a gallon of milk on the shelf, for proper airflow. Called GS to order part. ; ordrng 1 W10176455 (pad), schdld next appmnt for 11/9 THU
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 11/02/2017
CC that there is frost in the fz. Removed the fz door checked the tracks, good. Steamed out the gasket with steamer. Seal is good. Called GS to call t/l. Optest ok; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 106.56243400
Near Cleveland, OH 44103
Brian B
Job Details: 11/02/2017
Found return air vent in ff section iced up and ff door gasket torn off on bottom. Used steamer to clear air shaft. Will need new ff door gasket.. office to order part.; ordrng 1 2159081 (gasket,door ff (blk)), schdld next appmnt for 11/9 THU !,
We serviced a
LEQ9858PW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chad P.
Job Details: 11/02/2017
Found heating element open. Replaced. Op test ok.
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44129
Chad P.
Job Details: 11/02/2017
Found unit shut down. Cust was not aware it was in the off position. Turned unit on and it started to cool. Advised to allow 24 hrs for normal op. ; Job Cmpltd,