Service History 628 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Mentor, Ohio 44060

Dan

Job Details: 03/13/2023

"Customer complaint that unit smells like its burning, ran test cycle, no burning smell noticed, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Garfield Heights, Ohio 44128

Manny

Job Details: 03/13/2023

"Replaced parts ordered, opt test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, Ohio 44122

Manny

Job Details: 03/13/2023

"Replaced valve, purged valve and dispensed about 4 cups of water, advise customer to monitor the unit, opt test ok"

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Richmond Heights, Ohio 44143

Manny

Job Details: 03/13/2023

"Cc unit over temp, verified and unit is over heating, removed sensor and harness is damaged, unit needs main harness,; ordrng 1 W10196373 (harns-wire) and 1 WP74011433 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, Ohio 44146

Manny

Job Details: 03/13/2023

"Cc unit not washing, verified and found code F7E4 for basket re-engagement failure, tried removing wash plate to see if anything was preventing the basket from engaging, wash plate wont come off, tilted back and gearcase leaking oil, unit needs a gear case wash plate needs to be cut off.; ordrng 1 W10902814 (washplate) and 1 W11551646 (Spanner nut) and 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10905025 (slider) and 1 W10915701 (rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Grafton, Ohio 44044

David R

Job Details: 03/13/2023

Customer is missing tub nuts for 3rd rack. Ordering. ; ordrng 5 W11545286 (Nuts for upper third rack)s

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, Ohio 44149

David R

Job Details: 03/13/2023

"Cc making a noise. Replaced rollers and pulley with repair kit. Tested, good. Also tested with load in, good. Op Test Ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MZ00

Near Kent, Ohio 44240

Corina H

Job Details: 03/13/2023

Replaced the blower fan. Tested oven. Fan turned on. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ravenna, Ohio 44266

Corina H

Job Details: 03/13/2023

"CC that there is a humming noise and will not work. Confirmed. Found the drain pump stuck in flood mode. Held the start button in for 10 seconds, rebooted the control. Started a rinse and spin. Advised cust to use 1/2 to 1 tablespoon of he detergent. Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, Ohio 44035

Marie V

Job Details: 03/13/2023

"Cc of unit not spinning. Ran diag found error code f8e1 long fill no fill. Found cold valve not operating. Unit will need new valve. Replaced from T/s. When running auto test heard belt slipping, when tilted unit found lost of oil leaking took pics unit will need new gearcase, shifter , belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 285565 (Agitator), used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Fairview Park, Ohio 44126

Angel

Job Details: 03/13/2023

"Cc. Cracks in bottom liner. Confirmed cc, contacted tech line as instructed, spoke with Leon and I explained to him the issue and stated the same thing I explained to customer she could either leave it as is since its just a cosmetic issue or use the epoxy customer decided to use the epoxy so we epoxied the cracks for customer followed all instructions and explained to the customer to make sure not to touch it or lay anything on it for a couple of hours opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lakewood, Ohio 44107

Angel

Job Details: 03/13/2023

"Cc. Needs filter change. Confirmed cc, changed filter, instructed customer on how to change filter."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lorain, Ohio 44053

Marie V

Job Details: 03/13/2023

"Replaced cam and latch. Leveled unit. Ran diag, auto test. Pass. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3058RFA

Near Painesville, Ohio 44077

Dan

Job Details: 03/13/2023

"Customer complaint that left front burner is not lighting and oven is not heating properly, burner cap was not sitting properly on burner head, corrected, burner lit, started bake for 350 degrees, burner lit, temperature after preheat at 352 degrees, unit is operating as designed"

We serviced a

KITCHENAID RANGE

Model KSGG700EBS3

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/13/2023

"Cc of oven not cooking in correct temp or not gettin to correct temperature. Tested oven at 350* and 400*. Used thermal-couple the temperature reading from it was a little higher than what the oven is. Cust said that unit is calibrated to 15*. Correct. Unit is heating up good. Explain cust if doing cookies ,bread or anything that takes less than 1 hour, to allow after preheat 10 to 15 more minutes for oven to get to proper temperature all the way around, or use convection, it will help getting an even cook as well. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44120

Joe O

Job Details: 03/13/2023

Cc: not advancing in cycleFound error codes f5e2(lid lock fault). Found lid will not lock. Replaced lid lock. Ran auto test and calibration. Found hot and cold reversed. Supply valves and lines looks rusted. Advised customer of hot and cold reversed. Advised customer due to the valve potentially breaking and or leaking I cannot swap water supply lines. Found supply line on unit leaking. Advised to have supply lines replaced. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 03/13/2023

Installed panel. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, Ohio 44149

David R

Job Details: 03/13/2023

"Replaced damper and FF thermistor. Adjusted in diagnostics Test 7 to step 2, 8 hr defrost. Advised customer whatever is frozen to remove from fridge. Make sure to follow airflow directions and to not block up vents or could cause freezing. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/13/2023

CC that the fabric softener does not work all the time. Confirmed. The fabric softener is in. Will need a new fabric dispenser. ; ordrng 1 W11569112 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model WED95HEXL1

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/13/2023

CC that there is a squealing noise when it starts. Confirmed. Found the idler pulley is worn. Will need the dryer repair kit. Replaced the kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Shaker Heights, Ohio 44120

Angel

Job Details: 03/13/2023

Replaced control box with updated part and also had to take apart freezer to steam out evaporator and install a new thermistor reinstalled all parts explained to customer to wait couple of hours for proper cooling opt test good.; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near South Euclid, Ohio 44121

Joe O

Job Details: 03/13/2023

Cc: not tumblingFound belt snapped. Installed dryer repair kit. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Chardon, Ohio 44024

Jason N

Job Details: 03/13/2023

"Cc unit not making ice or dispensing waterRan dispense test, found no water will dispense, valve is working. Checked filter install, installed bypass cap. Good water dispense when cap is installed. Ordering filter head. ; ordrng 1 W11346623 (Filter head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, Ohio 44077

Dan

Job Details: 03/13/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 23 degrees, found evaporator frozen solid, defrost harness is broken, unit needs new defrost heater/harness, and evaporator cleared, new harness has different connections for evaporator fan, unit needs new evaporator fan motor also, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness) and 1 W11559968 (Fan mtr)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Chardon, Ohio 44024

Jason N

Job Details: 03/13/2023

"Cc unit vibratingCustomer has unit installed on proper pedestal. Ran spin test with load of wet clothing on high speed. Unit spun out properly, typical low rpm vibration causing unit movement. During high rpm, very little vibration, unit stable. Advised customer unit is working as designed, advised to set spin speed to high for most cycles as this will minimize low rpm vibrations. Op test good."

We serviced a

GE REFRIGERATOR

Model PSB48YGXASVY

Near Kirtland, Ohio 44094

Jason N

Job Details: 03/13/2023

"Installed connector inline on water tubing. Ran dispense test, good psi and no leakage through line. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS011JBS0

Near Highland Heights, Ohio 44143

Jason N

Job Details: 03/13/2023

Installed detergent dispenser. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Solon, Ohio 44139

Manny

Job Details: 03/13/2023

"Cc that looks like ice maker got caught on something and tray looks damaged, verified and icemaker is damaged and tray is sideways, unit needs icemaker.; ordrng 1 W10873791 (icemaker)"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, Ohio 44103

Jason N

Job Details: 03/13/2023

"Cc unit washer does not power on Ran operational tests, wash does not power on. Dryer powers on and heats properly. Checked main control connections, found burnt transistor on main control. Unit will need washer main control replaced.; ordrng 1 W11189137 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY012

Near Eastlake, Ohio 44095

Jason N

Job Details: 03/13/2023

"Cc unit not dispensing water or making iceFound no water dispense. Checked filter installation. Fund water filter was not installed fully into housing. Reinstalled filter and checked water dispense. Dispense checked good, proper flow. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Strongsville, Ohio 44136

David R

Job Details: 03/13/2023

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, Ohio 44094

Dan

Job Details: 03/13/2023

"Recovered refrigerant, installed condenser , brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Rock Creek, Ohio 44084

Dan

Job Details: 03/13/2023

"Customer complaint that unit is not starting, confirmed, only drain pump is working, unable to run diagnostics, unit needs new control; ordrng 1 W11556727 (Cntrl)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/13/2023

Replaced the scoop. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/13/2023

"Replaced the control and pump and motor. Tested, no leaks. 2 controls were ordered. Brought on back for new part and one for core. Opt test ok."

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Solon, Ohio 44139

Manny

Job Details: 03/13/2023

Replaced main board opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GBS0

Near Seven Hills, Ohio 44131

Angel

Job Details: 03/13/2023

I explained to the customer that the plastic parts from the rack will hold that smell as well and will have to let the smell die down after time but I dont guarantee that the smell will go away with just replacing the heater let her decide what she wanted to do and she stated to replace it. So we replaced it and ran a test cycle opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model KEBC278KWH0

Near Beachwood, Ohio 44122

Joe O

Job Details: 03/13/2023

Installed hinges. Ran test bake. Op test ok

We serviced a

AMANA RANGE

Model AGR4230BAW3

Near Cleveland, Ohio 44109

Marie V

Job Details: 03/13/2023

"Cc that unit is missing one burner and 3 caps. Put order in. Cust can install, no need to come back.; ordrng 3 WP98017461 (Caps)s and 1 WPW10636224 (Burner)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willowick, Ohio 44095

Jason N

Job Details: 03/13/2023

"Installed gearcase, actuator and capacitor. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5790VQ1

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 03/13/2023

"Cc unit not heating , verified and unit not heating, took apart and all components were good, call BJ to see if he had any idea what could be the issue, as I was running a test with BJ the unit came on and started heating, disconnect and put back together, reconnected and ran test unit heating, could have been an loose connection, advise customer to monitor the unit."

We serviced a

AMANA WASHER

Model DLW330RAW

Near Parma, Ohio 44134

Angel

Job Details: 03/13/2023

Cc that the washer when it got into a spin it smelled like burn rubber but it was the first time they used it because they just moved in and washer was just sitting there they dont know how long it was sitting for. So we spun the basket by hand and it was jammed up so we spun it counter clockwise and it loosened up and its spinning and draining as should explained to customer since washer was sitting for so long the brakes couldve been jammed up but as of now its working as should if issue continues I spoke with BJ and stated they will need the belt replaced.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Westlake, Ohio 44145

Angel

Job Details: 03/13/2023

Cc that microwave powers on but wont start and cooktop light burns out a lot. Verified and found that the top door switch the cam is pushed back like if the door was slammed. Removed top grill and main board got the cam on the switch to fall in place tested unit it started working and heating as should opt test good. Explain to customer they dont want to slam the door to avoid that issue from happening again also let her know not to use the cooktop light as a night light because they are not meant for that and it could damage the relay on board as well.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Royalton, Ohio 44133

David R

Job Details: 03/13/2023

"Cc clothes still wet at end of cycle. Unit will not spin. Found stripped hub. Replaced from t/s. Tested. Good. Ran calibration, good. All components working. ; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Gates Mills, Ohio 44040

Joe O

Job Details: 03/13/2023

Installed gasket. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TD0

Near Willowick, Ohio 44095

Jason N

Job Details: 03/13/2023

Cc unit leaking from underneathFound ice buildup on bottom of freezer section. Leaking from bottom of door corner when ice melts near door. Cleared ice from freezer. Steamed out defrost drain tray and drain hole. Ensured good flow through. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Westlake, Ohio 44145

Angel

Job Details: 03/13/2023

"Cc water leaking out of the front. Confirmed cc, started unit seen water coming from bottom of door noticed that water pressure was strong. Turned down water pressure, tested unit again no leak. Opt test good recommended customer to keep water pressure as I left it to keep issue from happening again."

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 03/13/2023

Cc: not cleaning properlyCustomer stated unit not washing. Stated that intermittently the clothing will continue to be wet in the middle of the machine after wash. Found error code f0e9(off balance pause). Ran auto test. Ran calibration. Ran normal cycle. Unit filling and washing. Ran drain and spin. Unit very well balanced. Unit functioning as designed. Op test ok

We serviced a

GE RANGE

Model JGBS60DEF1WW

Near Geneva, Ohio 44041

Dan

Job Details: 03/13/2023

"Customer complaint that oven is not lighting, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WB13K21 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, Ohio 44011

Marie V

Job Details: 03/13/2023

Replaced control and control panel. Ice maker filled out with water. Op test okBrought cores for return

We serviced a

WHIRLPOOL DRYER

Model MED4500MW

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 03/13/2023

"Cc that the unit is not working. Confirmed. Found terminal block was burned, l1 line, installer set the wrong wires and wrong screw on power lines causing a short. Replaced power cord and terminal block from t/s. Also they way unit is installed it has a plastic vent , advice cust to replace with rigid metal or flexible metal. Plastic are wire hazard. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Willoughby, Ohio 44094

Joe O

Job Details: 03/13/2023

Cc: leakingFound gasket warped. Replaced gasket. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL0

Near Mentor, Ohio 44060

Joe O

Job Details: 03/13/2023

"Cc: not working, panel wornFound control lock on. Shut off control lock. Tested. Advised customer ui could have a stuck key. Built estimate for uiCustomer does not want to repair at this time; ordrng 1 WPW10500172 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Painesville, Ohio 44077

Joe O

Job Details: 03/13/2023

"Cc: intermittently not draining, electrical burning smellCustomer stated when unit does not drain unit will have an electrical burning smell. Ohmed out drain pump, 36 ohms. Drain pump receiving proper power at start up, and is draining. F8e2(drain pump electrical error) f6e4(float switch open) f5e1(door stuck open). Ran diagnostics test cycle. Pump is not overheating, float switch functioning, door switch functioning. Needs control. Customer does not want to repair at this time; ordrng 1 W11306302 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Berea, Ohio 44017

David R

Job Details: 03/13/2023

"Cc unit not cleaning. Found wash motor error. Control sending correct voltage. Will need new wash motor and new to clean some of the holes out in spray arms. Ordering wash motor. ; ordrng 1 W11178672 (Wash motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW3

Near Middleburg Heights, Ohio 44130

David R

Job Details: 03/13/2023

"Cc had questions about dispenser, concentration level. Went over error codes, none. Went into diagnostics component activation. Showed customer that detergent is being released from dispenser. Also that the control is recognizing that dispenser level. Unit is working as designed, customer can also turn off load and go dispenser. Unit is good. Op Test Ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Eastlake, Ohio 44095

Jason N

Job Details: 03/13/2023

"Cc unit not washing dishesRan diagnostics, found code 4-3 for motor not running. Wash motor did not turn on during test cycle. Replaced pump/motor using customer supplied pre Id part. Ran test cycle in entirety to clear code. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Mentor, Ohio 44060

Jason N

Job Details: 03/13/2023

"Cc unit freezer light not working Customer stated freezer light was not working, then it started working again on its own. Found freezer light is working at this time. Tried to manipulate module and door switch. Unable to duplicate freezer light failure. Replaced freezer LED module using customer supplied part. Light test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 03/13/2023

Replaced the freezer door. Gasket is good. Opt test ok.

We serviced a

JENN-AIR RANGE HOOD

Model JXD7030YS7

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/13/2023

CC that the fan speeds do not change when its on 3 to 4 speed and its not smooth when it goes up or down. Confirmed. Found the med/high to high do not change speed. The vent chatters when it goes up or down. There is foam restricting unit is level. called t/l Derrick . ; ordrng 1 WPW10421481 (Control)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, Ohio 44004

Dan

Job Details: 03/13/2023

"Installed new valves, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Madison, Ohio 44057

Dan

Job Details: 03/10/2023

"Customer complaint that unit is leaking, found steady drip coming out of hot water supply line, tightened, no other leaks found, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Parma, Ohio 44130

Manny

Job Details: 03/10/2023

"Cc unit has a lot of lint, verified and unit working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Willoughby, Ohio 44094

Corina H

Job Details: 03/10/2023

"Replaced the auger motor. Tested. Opt test ok."

We serviced a

KENMORE WASHER

Model 110:47532602

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/10/2023

"CC that the unit is not draining. Confirmed. Found the drain pump full of debris. Removed the debris. Tested the drain pump is humming. Will need a new drain pump. Cust is not sure if they want to repair. ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 03/10/2023

Entitlement is good. CC that the washer is not filling with water. Ran diagnostics no codes. Ran a manual test for the cold and hot. Cold is on the hot shut off is not on. The shut off is broken did not try to turn on. Turned the wash temp to tap cold. Started a bulky/sheet with deep water with clothes. Filled up. Cust has the cycle on a normal cycle and auto sensing. Adv cust the washer have to meet government energy requirements. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Amherst, Ohio 44001

Marie V

Job Details: 03/10/2023

"Cc that the dishes are not dry by the end of cycle and a lot of condensation. Ran diag, no error codes. Allowed tested cycle to finish, no error codes by the end , took temps over 150*, advise cust to use rinse aid and run hot water before starting unit. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 03/10/2023

"Replace pump assembly,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, Ohio 44053

Marie V

Job Details: 03/10/2023

"Cc that the unit it has a stain in the panel,; ordrng 1 W11218057 (Panel)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFG550S0LZ1

Near Westlake, Ohio 44145

Marie V

Job Details: 03/10/2023

"Cc of ignitor not coming on all the time. Confirmed, found bottom drawer needed to remove some cookies sheets . Tested again, pass, tested broil. Pass. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Rocky River, Ohio 44116

Marie V

Job Details: 03/10/2023

Cc that the middle burner is not coming on. Confirmed. Found burner cap not in correct burner. Corrected issue. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Grafton, Ohio 44044

David R

Job Details: 03/10/2023

"Replaced suspension, belt, cam and motor. Ran diagnostics, all components good. Ran a calibration, good. Ran a drain/spin cycle. Good. Advised unit since slanted floor, with need to level out unit as much as possible to make basket even, so unit wont be leaning to front, wood blocks under feet if needed to adjust height. Also advised of anti vibration pads. Once I leveled out unit as best as possible, was not hitting the sides of cabinet. Unit is good. Op Test Ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 03/10/2023

"Replace pulley,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Lyndhurst, Ohio 44124

Manny

Job Details: 03/10/2023

"Cc unit frost up again, verified and unit has ice n drain tube noticed the air channel foam deteriorating and coming off as well as the drain pan warped, call BJ he said that the foam is no replaceable and to call TL, calling TL (10:35 to) spoke to Brandon, sent him the pictures, foam is not a replaceable part. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland Heights, Ohio 44112

Manny

Job Details: 03/10/2023

"Cc unit not cooling verified and Ff temps above 40, check defrost heater and open, unit needs defrost heater assembly ; ordrng 1 W11650662 (Heater assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 03/10/2023

"Replaced reservoir, dispenser water link. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Parma, Ohio 44134

David R

Job Details: 03/10/2023

"Cc some burners not lighting. Found LF and RR burners are the ones that will sometimes light and other times wont spark at all. Tried to light at least 10 times, flame only came on 2 times. Tried to clean burner heads, some screws starting to wear down. From burners to module seems like power dropping or not there. Ordering burners, harness, module and screws. ; ordrng 2 WPW10515455 (LF/RF burner head)s and 2 WPW10515454 (LR/C burner head)s and 1 WPW10515453 (RR burner head) and 6 WP3368921 (Screws)s and 1 W10836473 (Harness) and 1 W11565127 (Spark module)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 03/10/2023

Replace pulley and belt opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 03/10/2023

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZO

Near Independence, Ohio 44131

David R

Job Details: 03/10/2023

Replaced upper rack adjusters. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 03/10/2023

"Replaced bimetal, defrosted ice. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrb322dmbm01

Near Cleveland, Ohio 44113

Angel

Job Details: 03/10/2023

Cc that unit stopped cooling and nothing is running. Confirmed cc unit is at 64* on both sections only lights are on unit needs control board replaced. Replaced control board and programmed it as well made sure everything was running opt test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Newbury Township, Ohio 44065

Joe O

Job Details: 03/10/2023

Installed dryer repair kit. Tested. Op

We serviced a

AMANA RANGE

Model AER6603SMS0

Near Solon, Ohio 44139

Joe O

Job Details: 03/10/2023

Replaced oven glass. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Moreland Hills, Ohio 44022

Joe O

Job Details: 03/10/2023

"Cc: leaking left frontCustomer stated they had another company out who stated freezer floor warped. Checking with level found unit slightly slanted forward. Floor itself has a pitch towards middle of kitchen.Drain is clear. Adjusted feet, unit slightly more leveled. Called whirlpool tech line spoke with Brandon, advised of issue. Advised I leveled unit slightly. Brandon documented call. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

Angel

Job Details: 03/10/2023

Cc that unit is locked and it will not cycle. Confirmed cc will not unlock replaced control board tested unit opt test good.

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 03/10/2023

"Cc: drum light on during cycleCustomer stated unit intermittently will run with the drum light on. Advised customer this is normal operation. Found door switch and drum light buttons functioning, as is opening and closing the door. Op test okTook unused control for return, box was opened."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 03/10/2023

Installed adjusters. Op test ok

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 03/10/2023

"Replaced the control, switch, relay and interface. Tried to start a cycle with no coins, did not start. Started a cycle with coins. Started working. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

Angel

Job Details: 03/10/2023

Cc that door was locked. Confirmed cc door will not unlock or work at all replaced main board tested unit and functioned as should opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Rocky River, Ohio 44116

Angel

Job Details: 03/10/2023

"Cc that unit is squealing really loud. Confirmed cc started up unit and it was squealing loud will need idler pulley, Used repair kit from truck stock installed all parts tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/10/2023

"Replaced glass, ring, support and turntable motor tested unit opt test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Jason N

Job Details: 03/10/2023

Installed lid. Cleared codes in diagnostics history. Ran auto test cycle. All functions passed. Op test good.

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Jefferson, Ohio 44047

Dan

Job Details: 03/10/2023

"Installed new lid lock, op test no good , unit needs new control; ordrng 1 WH22X35597 (Cntrl)"

We serviced a

GE REFRIGERATOR

Model GFD28GELBDS

Near Mentor, Ohio 44060

Jason N

Job Details: 03/10/2023

Installed UI board. Ensured all options set up properly. Tested door alarm operation. Door alarm chimes after several minutes. Op test good.

We serviced a

GE WASHER

Model GFW850SPN0DG

Near Mentor, Ohio 44060

Jason N

Job Details: 03/10/2023

Installed dispenser. Ran manual fill tests on all valves. All functions checked good. Op test good.

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HBS00

Near Painesville, Ohio 44077

Dan

Job Details: 03/10/2023

"Customer complaint that unit keeps filling with water, confirmed, unit needs new pump/sensor ; ordrng 1 W11542867 (Pump/sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 03/10/2023

Customer has a corroded and leaking supply line(took pic). Advised customer they will have to have a plumber or replace it them selves. Replaced element. Tested. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Willowick, Ohio 44095

Jason N

Job Details: 03/10/2023

Installed spray arm. Ran wash test for several minutes and observed. No leaks. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWB0

Near Wickliffe, Ohio 44092

Dan

Job Details: 03/10/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor started, very low pressure, found filter clogged, cleared, op test good"

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