Near Aurora, OH 44202
Brian M
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Installed gasket OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details:
03/13/2020
WASHER MAYTAG MVWB835DW5 Cc of LF Error Ran diagnostics confirmed LF error Ran manual valve test found cold water not entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland Heights, OH 44121
Jeff M
Job Details:
03/13/2020
REFRIGERATOR KENMORE 10652293100 "I supply power directly to the motor did not turn on compressor is seized. Compressor seized estimate only do not repair; ordrng 1 W10309990 (compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMHW01 Cc unit has I’ve on bottom Found drain pan clogged with styrofoam piece unit has new drain tube already installed Cleared clog OP Test Ok
Near Windham, OH 44288
Brian M
Job Details:
03/13/2020
DRYER AMANA NED4655EW1 Cc of no heat or runningFound unit not getting 220 v Switched breaker off and back on Unit is operating as design advised if issue keeps happening to electrician to replace breaker
Near North Royalton, OH 44133
David R
Job Details:
03/13/2020
WASHER WHIRLPOOL WFW9620HW0 "Cc unit would not spin out or would shut off. Went into error history, F8E1. Found hot water valve not working. Hot water was not turn on to unit. Turned on. Manual tested components. Went through diagnostics cycle. All components test good. Also found s
Near Strongsville, OH 44149
David R
Job Details:
03/13/2020
WASHER MAYTAG MHWE201YW00 Cc not draining. Removed all debris from drain pump housing. Tested. Good. Op test ok
Near Willoughby, OH 44094
Jeff M
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperature in the freezer is 15° temperature in the fridge is 40° I pulled the refrigerator out a test of the load side my gauge is reading zero the unit was not in a vacuum. After I push the machine back I heard the three-way valve change to the freeze
Near Parma, OH 44134
Dan H
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint that unit is not making ice, confirmed, ran ice maker diagnostics, found e2(motor lost position) error code, ran ice maker harvest test, ice maker did not harvest, unit needs new ice maker ; ordrng 1 WPW10764668 (ice maker)"
Near Garfield Heights, OH 44125
Jason N
Job Details:
03/13/2020
DRYER AMANA NED4655EW1 "Cc unit dry times longRan dryer test, checked airflow and heat. Good heat, no airflow through vent outlet. Found lint blockage in vent outlet, pulled out and cleared. Op test good."
Near Lyndhurst, OH 44124
Jason N
Job Details:
03/13/2020
WASHER WHIRLPOOL WTW6400SW0 "Cc unit off balance and codes uLCustomer stated they replaced drive hub already, they have suspension spring that need installed. Ran diagnostics, found codes f71 for suds or basket friction. Installed customer supplied suspension rods. Ran diagnostics,
Near Conneaut, OH 44030
Arthur V
Job Details:
03/13/2020
FRONT LOAD WASH FRIGIDAIRE LTF6700FS0 "Needs drain pump. Pump just humming. Needs replaced. ; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"
Near Gates Mills, OH 44040
Jason N
Job Details:
03/13/2020
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit not cooling Confirmed unit at room temperature in both compartments. Found compressor not running. Start relay burnt, replaced using truck stock. Op test good, unit cooling, advised customer to allow 24 hrs for before restocking. Customer also wa
Near Wellington, OH 44090
David R
Job Details:
03/13/2020
WASHER MAYTAG MVWB765FW3 "Cc of noise. Found coins stuck in between agitator. Removed and put agitator back together. Tested again. Still making noise, coming from gearcase. Ordering gearcase out.; ordrng 1 W11393685 (GEAR CASE)"
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KSRX25FSST01 Cc of no ice after replacing ice maker Found ice maker still getting power but not rotating Spoke to whirlpool found optics to be bad Needs optic board est only
Near North Royalton, OH 44133
David R
Job Details:
03/13/2020
OTR MICROWAVE WHIRLPOOL WMH32519HT2 "Cc of noise. Intermittent. Customer had sound recorded. Played video, sound started up, sound like is was coming from the fan, then unit shut right off. Customer said the turntable will also stop. Turned on fan high, med, low. No noise. Cannot pin point
Near Solon, OH 44139
Joe O
Job Details:
03/13/2020
WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok
Near North Royalton, OH 44133
David R
Job Details:
03/13/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 "Called customer. Went over SVC, they said they shouldn’t be paying anything at all. Relayed information that this is not under warranty and that we would have to charge. Customer wanted number to office. Also told them to get in touch with Sears as well
Near Solon, OH 44139
Joe O
Job Details:
03/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: freezing in back of the pantry drawer and for section near ventFound temps in Ff section at 37 degrees, freezer at 5 degrees, and pantry at 36 degrees. Temp set to freezer 0 and ff 38. all gaskets sealing properly. Found top shelf in ff section not a
Near Mentor, OH 44060
Jeff M
Job Details:
03/13/2020
DRYER WHIRLPOOL WED4815EW1 Installed the new part. Unit op tested good
Near Elyria, OH 44035
Gabriel P
Job Details:
03/13/2020
REFRIGERATOR MAYTAG MFI2269VEM3 he ask what wrong with his unit explain him that that hes drain pan is clogged and everytime it goes to defrost mode the water start to roll down to the front and create a a sheet off ice on bottom explains him everything I had to do and gave him and esti
Near Kent, OH 44240
Brian M
Job Details:
03/13/2020
MICROWAVE KITCHENAID KMHC319ESS3 Found guide wave to be damaged Ran test unit is pulling 14 amps and is heating normally Called whirlpool to state findings they advised that moisture and grease can cause it to char up and to just replace the cover. Needs cover Customer can install ; ordr
Near Bainbridge Township, OH 44023
Brian M
Job Details:
03/13/2020
DISHWASHER GE PDW7800P00BB Cc unit hasn’t been used in a long time and wanted to be checked out Plugged unit in and turned unit on ran 2 test cycles no issues present at this time OP Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock
Near North Ridgeville, OH 44039
David R
Job Details:
03/13/2020
WASHER MAYTAG MVWB835DW4 Replaced parts. Ran diagnostics test 51/52. Op test ok
Near Strongsville, OH 44149
David R
Job Details:
03/13/2020
SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "21382 is the correct address. Checked thermistors, all checked good. Tested from control thermistors are in range. Damper control door not closing. Ordering damper.; ordrng 1 W11087463 (damper), used 1 SHIPPING (shipping and handling) from stock"
Near Novelty, OH 44072
Joe O
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc: noise, intermittent cooling In freezerFound freezer evap completely frosted over. Evap fan hitting ice. Entered diagnostics manual defrost. Needs control. Customer does not want to repair at this time"
Near Cleveland, OH 44121
Corey L.
Job Details:
03/13/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint ice melted in frz temps are warmer, confirmed 50 in both sections, small ball of ice on top right of evap and only on rung frosted, no dye found anywhere, heated up near possible restriction connections, low pressure was -15 psi, added
Near Olmsted Falls, OH 44138
David R
Job Details:
03/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Customer has closing docs, called builders and told them if any other information needs to be sent out, they should contact us. Cc broil does not come on intermittently. One day customer said broil didn’t come on, bake didn’t come on. They turned off the
Near Beachwood, OH 44122
Joe O
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: ff section not coolingFound temps in front at 51 degrees, and freezer at 01 degrees. Found for evap completely frosted over. Found service pointer(w11329116c) pertaining to this issue(model and serial do not fit service pointer) spoke with BJ, he sta
Near South Euclid, OH 44121
Joe O
Job Details:
03/13/2020
DISHWASHER MAYTAG MDBH980AWB "Cc: key pad not working, nut missing from lower spray arm, seals deteriorating, door latch screw hole strippedFound key pad not functioning. Found unit receiving proper power. nut missing from bottom spray arm. Found seal for sump deteriorating. Found la
Near Cuyahoga Heights, OH 44127
Corina B
Job Details:
03/13/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 CC that the light is not working. Found the lightbulb is open. Will need a new lightbulb. Cust can install; ordrng 1 5304511738 (LIGHTBULB )
Near Pierpont, OH 44082
Arthur V
Job Details:
03/13/2020
WASHER MAYTAG MHW5500FW1 Found new tub assy rocking back and forth in high speed spin with a load. Both rotor and stator are showing signs of the rocking back and forth. Unit will need another tub assy along with the rotor and stator. ; ordrng 1 W10870751 (stator) and 1 W10901175
Near Auburn Township, OH 44023
Dan H
Job Details:
03/13/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 59 degrees, no frost pattern on freezer section evaporator , ran test 40, no frost pattern formed, unit needs new compressor; or
Near Solon, OH 44139
Joe O
Job Details:
03/13/2020
WALL OVEN JENN-AIR JJW2727DS00 Cc: f2e1 error codeFound f2e1(stuck key). Checked connections on control. Found all connections are seated correctly. Needs uiUi shows under 5 year warranty; ordrng 1 W11236899 (console)
Near Maple Heights, OH 44137
Dan H
Job Details:
03/13/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit stopped spinning and only makes humming noise, plugged unit in unit started humming, ran diagnostics found f7e9(not listed in tech sheet) error code, humming is coming from motor, motor windings are within range, unit needs
Near Chagrin Falls, OH 44022
Joe O
Job Details:
03/13/2020
WASHER WHIRLPOOL MVWB765FW3 "Cc: intermittently not drawing out all the waterFound error code f0e3(overload). Ran auto test. Unit functioning as it should but reads the spin failed in auto test. Checked for mechanical friction. Unit spins freely. Unit spins in diagnostics spin manua
Near Mentor, OH 44060
Jeff M
Job Details:
03/12/2020
DISHWASHER KENMORE 665.13012K110 Random machine through diagnostics dispenser opened. Ran the machine through normal cycle dispenser opened
Near Mentor, OH 44060
Arthur V
Job Details:
03/12/2020
RANGE JENN-AIR JES1450DS0 Replaced bake element. Op test good ; used 1 SHIPPING (shipping and handling) from stock
Near Austinburg, OH 44010
Arthur V
Job Details:
03/12/2020
WASHER GE GTW485ASJ3WS Replaced mode shifter and drain pump. Op test good. Unit spinning now. Drain pump no longer noisy.
Near Cleveland, OH 44110
Joe O
Job Details:
03/12/2020
DRYER WHIRLPOOL WGD5000DW3 Cc: unit does not stop when cycle is doneInstalled timer. Ran test cycle. Unit shut off. Op test ok
Near Shaker Heights, OH 44120
Jeff M
Job Details:
03/12/2020
DRYER MAYTAG LDE8624ACE Installed new part op tested good
Near University Heights, OH 44118
Joe O
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: not dryingOhmed our element. Checked good. Installed control. Ran diagnostics test cycle. Found water cold at the start of the cycle. Advised customer to run the hot water at the sink prior to starting the unit. Op test ok
Near Warrensville Heights, OH 44128
Jeff M
Job Details:
03/12/2020
DRYER HOT POINT HTDX100EM8WW The unit will not turn on I took the machine apart checked all the fuses push the start switch centrifugal switch I was not able to find an issue reassembled the unit and it started working.
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
03/12/2020
DISHWASHER MAYTAG MDB4949SDM0 Customer is having a sudsing problems it appears somehow dish soap managed to get into the dishwasher and tested good
Near Cleveland Heights, OH 44118
Joe O
Job Details:
03/12/2020
DISHWASHER KITCHENAID KDTM804ESS2 Installed drain hoses. Ran test cycle. Op test ok
Near South Euclid, OH 44121
Joe O
Job Details:
03/12/2020
DRYER GE DBXR463EG6WW Installed belt. Ran test cycle. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details:
03/12/2020
DISHWASHER KITCHENAID KDTE334GBS0 Found wire not having good contact also had stainless cut all the way to copper plug machine and it work ran diagnostics no error code test pass also notice garbage disposal is plug in on the same circuit as unit advise customer to have each unit on it ow
Near Austinburg, OH 44010
Jason N
Job Details:
03/12/2020
DRYER FRIGIDAIRE FARE4044MW1 "Installed heater element. Dryer test, good heat. Op test good."
Near Westlake, OH 44145
Gabriel P
Job Details:
03/12/2020
MICROWAVE KITCHENAID KMBD104GSS00 Replace parts opt test ok preheated good I had to disemble twice cause I made a mistake but correct issue ran some heat and pass without having to push door aAlso in the beginning customer couldn’t find parts she was the babysitter so she had to ask custo
Near Cleveland, OH 44107
Corey L.
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW5090GW "Customer complaint cycle didn’t finish water still in basket, confirmed water remains in tub drain pump humming, quoted to clear clog drain plus the price of he pump if it’s needed, ok, cleared water and found a pants sticker in filter, cleared, op test
Near Cleveland, OH 44111
Corey L.
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced main board, op test good, user interface not needed, taking new part and core for return"
Near Brook Park, OH 44142
Corey L.
Job Details:
03/12/2020
RANGE ROPER 9111 "Customer complaint over stopped working pilot went out and handle is loose, confirmed, found pilot orifice corroded and clogged, tapped and it cleared and lit, quoted to tighten handle, ok, tightened, op test good, customer unsure where ms is and tech wa
Near Concord Township, OH 44077
Jason N
Job Details:
03/12/2020
DBL WALL OVEN ELECTROLUX EW27EW65GS2 Installed main relay board. Ran bake test and then broil test on upper and lower ovens. All functions normal. Op test good.
Near Concord Township, OH 44060
Jason N
Job Details:
03/12/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit oven door not closing, making a clicking noiseCustomer stated it’s staying open on the left side, and makes a click sound when opening or closing. Replaced both door hinges using customer supplied pre Id parts. Door op test good."
Near Novelty, OH 44072
Jason N
Job Details:
03/12/2020
DRYER KITCHENAID KEYS750JQ0 "Cc unit not heating Confirmed no heat condition, checked all thermals. Found hi limit thermostat open. Replaced suing truck stock. Ran test cycle, good heat. Op test good. Customer using long vent run as well as all plastics vent tubing, advised customer
Near North Ridgeville, OH 44039
Corey L.
Job Details:
03/12/2020
RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint right side hinge on door is making the rough clanking sound it did right before it broke last time, opened several times without hearing complaint, customer adamant this will break soon like the last one, quoted for hinge WPW10299224
Near North Ridgeville, OH 44039
Corey L.
Job Details:
03/12/2020
WASHER MAYTAG MVWX655DW1 "Replaced capacitor, op test good"
Near Euclid, OH 44132
Joe O
Job Details:
03/12/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc: off balanceNoticed unit is not leveled side to side. Found error code f0e5(off balance). Ran auto test. Found basket is balanced. Found noise coming from cam motor area. Suspension rods failing. Needs motor, cam, and suspension rods; ordrng 1 W107219
Near Shaker Heights, OH 44122
Jeff M
Job Details:
03/12/2020
DRYER WHIRLPOOL WED4800XQ0 "The timer has to be messed with with to get the unit to start. The unit will only turn on if the timer is in very specific positions. Needs a timer ; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice. Went into service diagnostics, found ice maker not cycling on its own. Replaced from t/s. Tested, water went into ice maker. Give 24 hours for a full basket. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Euclid, OH 44117
Joe O
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL ABB2224WEB3 Cc: not cooling properlyFound temps in freezer at 35 degrees and ff section at 62 degrees. Found ball of ice around cap tube. unit has good frost pattern. Found evap fan not functioning. Evap fan receiving proper power. Needs evap fan motor.; ordrng 1 WPW
Near Lorain, OH 44052
David R
Job Details:
03/12/2020
DRYER ROPER RED4516FW0 "Replaced part. Also found drum deal came all the way off. Used adhesive to put back on, tested. Op test ok"
Near Shaker Heights, OH 44120
Jeff M
Job Details:
03/12/2020
DISHWASHER KITCHENAID KUDK02CRBS4 "The main motor seal is leaking. Right where the motor in sump assembly meets there is a lot of mineral buildup signs of water is passing through the seal. Needs a sump. EST only ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling)
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/12/2020
WASHER MAYTAG MVWB850YG1 Cc of ol error Ran diagnostics found no error codes Ran auto OP Test not good found basket not engaging properly and there is a squeal coming from bearings Moved tub by hand there seems to be friction Needs tub hub and bearing kit
Near Auburn Township, OH 44023
Brian M
Job Details:
03/12/2020
DRYER MAYTAG MEDB835DW4 Cc unit not tumbling Verified tub will rotate removed front panel and blower housing found sock stuck in blower Removed sock ran test cycle verified that everything else was working OP Test Ok
Near Solon, OH 44139
Jeff M
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW9290FW0 The unit has a long full no fill code a pressure sensor error code the drain is clear needs a control board and pressure sensor; ordrng 1 W11201294 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Bay Village, OH 44140
Corey L.
Job Details:
03/12/2020
WASHER MAYTAG MHW5100DW0 "Customer complaint it still leaks randomly and showed pic of it worse on water mat left, started cycle, about 25 minutes into the cycle while observing back without panel found cold supply hose leaking behind connection at unit and running down hose, quo
Near Middlefield, OH 44062
Brian M
Job Details:
03/12/2020
WASHER MAYTAG MVWB765FW3 Cc sheet stuck in agitator Found agitator warped Replaced ran test OP Test Ok
Near Westlake, OH 44145
Gabriel P
Job Details:
03/12/2020
DRYER MAYTAG LDG9316AAE "Found unit not heat correct issue it had bad coils also found blower wheel broken ordering ; ordrng 1 Y303836 (blower wheel), used 1 279834 (COILXXACADEMY RETURNXX) from stock"
Near Solon, OH 44139
Corina B
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL KSSS42QTB04 Replaced the optic boards. Cycled the ice maker. Optest ok. Brought the core back for return ; used 1 SHIPPING (shipping and handling) from stock
Near Madison Township, OH 44057
Jason N
Job Details:
03/12/2020
DRYER FRIGIDAIRE AEQ6700FS0 "Cc unit not heatingCustomer also stated it’s been squealing for awhile as well. Found drum bearing worn, lot of grooves and dry grease packed in support. Found heater element physically open. Unit needs drum bearing and heater element.; ordrng 1 13155390
Near Solon, OH 44139
Corina B
Job Details:
03/12/2020
DRYER MAYTAG MEDX655DW1 "Replaced the motor, wheeling thermostat. Optest ok."
Near Cleveland, OH 44135
Corina B
Job Details:
03/12/2020
WASHER WHIRLPOOL GHW9250ML0 "CC that an error code FH. Fh no water detected into machine. Checked the pressure hose, drain pump and the flow meter, clear. Wires are good. No kinks in hoses. Will need a new control and pressure switch."
Near Mentor, OH 44060
Arthur V
Job Details:
03/12/2020
DISHWASHER MAYTAG MDB8959SFZ4 Replaced parts listed. No good. Water supply issue is with customer plumbing. Very little water volume and no pressure coming from customer water supply line. Line is not crimped Customer needs a plumber
Near Avon, OH 44011
Corey L.
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Customer complaint options and fill measure button not working, confirmed every selection working except measured fill and options, ui connections are tight, ordering ui control; ordrng 1 W11106553 (UI )"
Near Cleveland, OH 44135
Corina B
Job Details:
03/12/2020
WASHER MAYTAG MVWB835DW5 "CC that the baskets hits the sides. Ran diag f0e5 Off Balance Load, found basket not centered. Adjusted the feet. Started a spin cycle, not hitting the sides. Optest ok"
Near Madison, OH 44057
Arthur V
Job Details:
03/12/2020
WASHER WHIRLPOOL WTW4616FW0 Ran diagnostics and no errors. Cycled unit in full speed spin op test good. Adjusted legs a little to get as much vibration out of the cabinet as possible. Cycled with small load of clothes in rinse and spin. And adjusted again. Unit op test good. Unit
Near Rocky River, OH 44116
Corina B
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Replaced the condenser motor, the control and the damper motor. Optest ok. Brought core for return ; used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Dan H
Job Details:
03/12/2020
RANGE JENN-AIR JDRP536WP03 "Installed new control and harness, op test good"
Near Chesterland, OH 44026
Jason N
Job Details:
03/12/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Cc unit door flipper brokeConfirmed mullion flipper broke away from hinge. Replaced million flipper using customer supplied pre Is part. Customer also stated both ff door gaskets are tore. Confirmed tears in both gaskets. Ordering both ff door gaskets.; o
Near Rome Township, OH 44085
Brian M
Job Details:
03/12/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Cc food is freezing Found fridge to be at 28 degrees ohmed out fridge thermistor in ice water about 35 degrees thermistor was reading about 7.5 ohm spoke to BJ he recommended to replace thermistor ; ordrng 1 W11438736 (THERMISTOR )
Near Munson Township, OH 44024
Dan H
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 43 degrees, no frost pattern on evaporator, no dye found at compressor and filter drier connections, found dye on fresh food secti
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found door not closing properly steam gasket and use Vaseline lube for seal to help it stick pass opt test ok also customer has a sattle valve it also might corroded with debri advise him to replace it with a 1/4 turn valve or inlet valve
Near Lakewood, OH 44107
Corina B
Job Details:
03/12/2020
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that the unit will not go past wash. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold, water was turned off. Correct on the valves. Started a normal cycle to wash and rinse. Advised cust 1-2 tablespoons of he de
Near Brecksville, OH 44141
David R
Job Details:
03/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit leaking underneath or from side. Checked valves and all hoses. Found small leak coming from drain hose. Tightened up ever hose to make sure no leak. Customer not using load and go. Tested again. Good, no signs of leaks. Op test ok"
Near Strongsville, OH 44149
David R
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc dishwasher not cleaning properly or at all. Found some of the spray arms clogged up, low on rinse aid. Went through diagnostics. 4-3 wash motor error. Customer thinks unit is still under warranty. For now do not order parts.; ordrng 1 W11025157 (pump&
Near Pepper Pike, OH 44124
Joe O
Job Details:
03/12/2020
WASHER KENMORE 110.278416 "Cc: not spinningFound basket moves freely. rusted out and separated. Needs basket, basket drive, drive block, and couplerCustomer does not want to repair at this time"
Near Cleveland, OH 44109
Dan H
Job Details:
03/12/2020
DISHWASHER AMANA ADB1400AGS1 "Installed new sump assembly, op test good"
Near Rootstown, OH 44272
Brian M
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Cc of unit not cooling Found evap fan not spinning but when I push it it spins Needs evap fan ; ordrng 1 WP2315539 (motor-evap6964), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44108
Dan H
Job Details:
03/12/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint that left side of door is not sealing, door is sealing, found trim piece tweaked, adjusted, unit is operating as designed"
Near Kent, OH 44240
Brian M
Job Details:
03/12/2020
WASHER GE GTW485ASJWS Cc unit not starting Ran diagnostics found errors for speed sensor and lid lock issue Checked under unit found cover to be missing a bolt Took cover off and found speed sensor to be broken and shoved up in between motor and gearcase Needs speed sensor and
Near Hambden Township, OH 44024
Dan H
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Installed new door, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/12/2020
WASHER WHIRLPOOL WTW8000DW5 Ran diagnostics found error code f0e3 customers said whatever he had inside was heavy but then when doing other loads is working fine ran calibration and auto test pass
Near Dorset Township, OH 44032
Jason N
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smell when doors openCustomer states it will randomly smell like something is burning, but not all the time. Found service pointer W11434385 for smells/odors coming from unit. Pointer states excessive line glue may have dripped onto d
Near Reminderville, OH 44202
Brian M
Job Details:
03/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer only received left door LW11026357 and door badge missing waiting on other door Customer to call when door comes in ; O-emld tckt
Near Montville Township, OH 44064
Brian M
Job Details:
03/12/2020
WASHER MAYTAG MVWX655DW1 Cc unit was in middle of cycle and it shut off then restarted by itself Ran diagnostics found no stored error codes ran auto test with no issue Filled up tub and drained could not duplicate an issue at this time Ran calibration OP Test Ok
Near Bratenahl, OH 44108
Corey L.
Job Details:
03/12/2020
RANGE KITCHENAID KSEG700ESS3 "Customer complaint of f2e1 fault and light in oven will not go out, customer pressed light off to demonstrate but light went off with a single touch, ran diagnostics found f2e1 shorted key errors, cleared, following wpl techsheet had customer cycle break
Near Brooklyn, OH 44144
Corina B
Job Details:
03/12/2020
RANGE AMANA AGR5330BAS3 "CC that the flames are too high on a simmer, does not know how to use the oven and timer. Found the flames are high on a simmer. Adjusted the flames. Advices cust to push bake the desired temp with the plus or minus arrows then start. The timer adjust th
Near Cleveland, OH 44105
Corina B
Job Details:
03/12/2020
REFRIGERATOR AMANA ABB2224BRM01 CC that there is not enough the ice. Advised cust it can take 72 hrs for a full bin. There was a half bin of ice. Optest ok
Near Cleveland, OH 44109
Corina B
Job Details:
03/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the unit is leaking. Found the water valve is leaking. Replaced the valve from surplus t/s. Optest ok; used 1 W11175771 (VALVE) from stock
