Service History 63 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Avon, OH 44011

Marie V

Job Details: 08/09/2022

"Cc that the unit is squeaking making noise . Confirmed. Noise comes from Rollers, pulley. Replaced dryer kit from T/S, removed all lint from unit and behind as well. Oiled rollers. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Elyria, OH 44035

Gabriel P

Job Details: 08/09/2022

"Unit is cooling right now but customer said sometimes it shut off on its own and everything start to thaw out,ordering control ; ordrng 1 W11035836 (Control)"

We serviced a

MAYTAG WASHER

Model L

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/09/2022

"Cc that when you turn unit on does not wants to move from normal, cant change cycle, randiag found error code F8e6 lid lock fault f2e1 ui stuck button. Ui pass test. Replaced lid lock from T/S. Calibrated unit. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

ESTATE DRYER

Model EED4100WQ0

Near Rocky River, OH 44116

Angel

Job Details: 08/09/2022

"Cc that unit is not turning on. Verified and found door switch broken. Replaced door switch from surplus parts tested unit. Opt test ok.; ordrng 1 WP3406107 (Switch), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WET4027HW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 08/09/2022

"Cc that the unit is leaving grease on clothes. Ran diag, no error codes. Ran auto test, pass, filled up unit with water and started agitation, no grease or anything coming from unit. Water is clear. Explain maintenance guy about detergent and load size. Unit is working as designed. Left note to use only 1-2 tablespoons of detergent and 6-7 bath towels = a full load."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Cleveland, OH 44130

David R

Job Details: 08/09/2022

"Cc residue at the top of the washer basket. Took pics, looks like dirt or soap or softener residue, was and scrub off. Came right off. Customer can scrub if needed in future. Might have been over loading on detergent or so. Make sure to use proper cycle for amount of clothes necessary. After scrubbing off, less than a min, ran diagnostics, no error codes. Ran diagnostics test. Good. All components working, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, OH 44057

Dan H

Job Details: 08/09/2022

"Installed new heater, op test good"

We serviced a

GE WASHER

Model GFWH1400D0WW

Near Novelty, OH 44072

Brian M

Job Details: 08/09/2022

Cc door wont close Found lock broken Needs lid latch ; ordrng 1 WH10X10006 (front load washer do) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2022

Installed valve OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mantua, OH 44255

Brian M

Job Details: 08/09/2022

Cc of leak Needs heater ; ordrng 1 W11537778 (Heater)

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Gabriel P

Job Details: 08/09/2022

Same fuse is shorted for the fourth time need fuse ; ordrng 1 WP3196548 (Fuse)

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/08/2022

Installed water level switch. Ran normal wash cycle. Unit filled with water for small load size then advanced to agitate. Op test good.

We serviced a

KENMORE DRYER

Model 110.71202012

Near Solon, OH 44139

Manny

Job Details: 08/08/2022

"Cc unit still not drying, verified and heater is coming on for about 30 seconds then shuts off, removed back cover and found open cutoff thermostat, tested with my jumper and heater staying on unit will need thermal cut off. ; ordrng 1 W11050897 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JB655SK7SS

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Customer complaint of streaks inside oven door glass, pulled door apart for cleaning, reinstalled, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Parma Heights, OH 44130

David R

Job Details: 08/08/2022

"Replaced main control, ignitor and spark module. Ran bake at 350* flames came right on. Good. Cycling. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Westlake, OH 44145

Angel

Job Details: 08/08/2022

"Cc that unit was not turning on. Verified power to unit and saw that unit was receiving 140vac which I thought it was to high called BJ explained issue and asked me to order the line filter and whatever other parts unit needed. Ordering control board, drain pump, latch and line filter. Office to reschedule some parts out if stock.; ordrng 1 W11556725 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump) and 1 W11033573 (Line filter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 08/08/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MTW5700TQ0

Near Kirtland, OH 44094

Jason N

Job Details: 08/08/2022

"Installed lid switch. Ran wash test and spin tests, all functions passed. Op test good."

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Chardon, OH 44024

Jason N

Job Details: 08/08/2022

"Cc unit needs leveledCustomer stated they need unit properly leveled so they can take out the shims and pieces of wood under unit. Removed all shims, leveled unit using leveling legs. Advised customer that unit is still going to vibrate seomehat due to the flooring under unit not level and a tile is loose. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Brecksville, OH 44141

Manny

Job Details: 08/08/2022

"Cc replacing the the owi sensor didnt fix the issue, stated that the unit is turning on by itself now, ran diagnostics and unit kicked me out, couldnt get back into diagnostics, took door panel off and removed and replaced all connectors ran diagnostics and got codes 1-1 for pilot stuck on and 1-2 for control software issues, customer will contact wpl and see if he gets a concession for the repair.; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Perry, OH 44081

Dan H

Job Details: 08/08/2022

"Installed new control, advised customer to monitor"

We serviced a

KITCHENAID RANGE GAS

Model KGSA906PSS01

Near Cleveland, OH 44113

Marie V

Job Details: 08/08/2022

"Cc that the oven does not works and that the convection fan is not working. Confirmed, burners came on and element as well, it ran is not working. Took back panel off and set oven to convect, verify power at the fan. 0 volts. Unit will need main control. Control is discontinued"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44114

Marie V

Job Details: 08/08/2022

"No complaints on this unit. Plugged in unit. Found compressor ceased up. Unit will need compressor ; ordrng 1 W11126760 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/08/2022

"Replace igniter,also pan part number was correct and but wrong part inside box but re ordering customer will install ; ordrng 1 Wpw10211368 (Pan)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, OH 44052

Angel

Job Details: 08/08/2022

Replaced capacitor and ran a calibration and auto test on unit and passed. Drive motor was not needed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS08

Near Fairview Park, OH 44126

David R

Job Details: 08/08/2022

"Steamed all ice. Resolved new drain tube and icemaker. Icemaker cycled and called for water. Give 24 for normal temps, 24-48 full bin of ice. Op Test Ok ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44114

Corina B

Job Details: 08/08/2022

CC that there is water leaking. Confirmed. Found the drain pan blocked with ice steamed out the drain hole. Water going threw the drain hole. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Chardon, OH 44024

Brian M

Job Details: 08/08/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Mentor, OH 44060

Joe O

Job Details: 08/08/2022

Replaced panel. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mentor, OH 44060

Jason N

Job Details: 08/08/2022

"Cc unit did not make ice since last service. Ran ice maker diagnostics, fault code e5 is still in history. Power cycled unit to clear code. Ran ice maker harvest and ice maker water fill test. All functions passed. Advised customer to allow 24 hrs for unit to return to normal ice production."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Windham, OH 44288

Brian M

Job Details: 08/08/2022

"Cc unit not washing Found sump assembly not creating enough pressure to move spray arms, spray arms are full of debris and found hinge springs to weak and door just drops to the floor Needs arms, springs and sump assembly ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10340527 (spray arm) and 1 WPW10340504 (spray arm) and 2 WPW10337934 (door spring)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near University Heights, OH 44118

Corina B

Job Details: 08/08/2022

Replaced the capacitor and motor. Ran a calibration. Started a drain and spin. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, OH 44044

David R

Job Details: 08/08/2022

Replaced heater. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Township, OH 44028

David R

Job Details: 08/08/2022

"Replaced all controls, service kit and solenoid. Good. Compressor test checks good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

Gabriel P

Job Details: 08/08/2022

"Steam all ice from evaporator and replace evaporator foam cover,opt test ok

We serviced a

MAYTAG FREEZER

Model MZC3122FW01

Near Mentor, OH 44060

Jason N

Job Details: 08/08/2022

"Cc unit compressor overheating, unit not coolingCustomer had unit plugged in for 10 hours. Found unit is not cooling, filter drier cap tube is iced over. Called BJ, discussed possibility of sealed system restriction. Will try replacing filter drier and adding process valve to check pressures. Rescheduling for more time since this is a SS repair. ; ordrng 1 WPW10143759 (Filter drier)"

We serviced a

MAYTAG STACK W/D

Model MGT3800TW2

Near Rocky River, OH 44116

Manny

Job Details: 08/08/2022

"Cc unit making noise, verified and unit sound like one of the rollers is flat, took cover off and back rollers are bad, unit needs repair kit, ordering repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRU17B2JW11

Near Geneva, OH 44041

Dan H

Job Details: 08/08/2022

"Customer complaint that unit is not cooling, unit turned off when tech arrived , turned on, compressor started, evaporator fan is running, system at 50 psi compressor has seized, unit needs new compressor, customer does not want repair ; ordrng 1 5304507767 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Madison, OH 44057

Dan H

Job Details: 08/08/2022

"Customer complaint that doors are uneven and water filter is leaking, leveled doors, water is seeping out of water filter housing, unit needs new water filter housing ; ordrng 1 WPW10394053 (Housing)"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS3

Near Lakewood, OH 44107

Manny

Job Details: 08/08/2022

"Control came damaged, triac 3 is broken, see pic, took for return and the extra bimetal for return ; ordrng 1 WPW10285180 (cntrl-elec)"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Broadview Heights, OH 44147

David R

Job Details: 08/08/2022

"Cc unit will still not come on or turn off by UI. Will have to go and unplug from back, unit getting correct power. Found F2E1. Stuck get error code. Would suggest replacing UI. ; ordrng 1 WPW10553790 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Broadview Heights, OH 44147

David R

Job Details: 08/08/2022

Replaced drain tube. Steamed all ice. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44053

Angel

Job Details: 08/08/2022

Cc that she still having the bad smell on side of refrigerator verified and I could not smell anything out of the ordinary. Took off back cover on compressor to inspect and tried to smell again but theres nothing I could see or smell called tech line and spoke with Leon explained issue and stated that if theres nothing I could smell and everything is working as should

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW04

Near Ravenna, OH 44266

Brian M

Job Details: 08/08/2022

"Cc of no cool Found unit not cooling and no frost on evap Suspect sealed system issue Compressor is covered under warranty Parts not in stock office to schedule ; ordrng 1 W10507884 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/08/2022

Installed rack stops. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44053

Angel

Job Details: 08/08/2022

"Replaced control box, ui, and ice maker. The icemaker was the wrong part number but I found one in my truck from surplus and was able to replace with correct one. Opt test ok. ; ordrng 1 W11546935 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Kent, OH 44240

Brian M

Job Details: 08/08/2022

"Cc no heat Found several errors for heating Ran diagnostics heater turned on Needs control Office to schedule parts not in stock ; ordrng 1 W11305303 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3014LBC

Near Elyria, OH 44035

Angel

Job Details: 08/08/2022

Cc that oven was not heating. Verified by using my watt meter to test the amperage on igniter when on bake and it was pulling 2.56amps ignitor is weak will need igniter replaced called landlord with estimate and diagnoses and stated to get it fix. Replaced igniter tested unit to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS

Near Solon, OH 44139

Joe O

Job Details: 08/08/2022

Customer serial number does not match our records. Advised customer to contact warranty company and get us a correct dispatch

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near Cleveland, OH 44115

Jason N

Job Details: 08/08/2022

"Cc unit ice maker not working and sometimes food is freezing in ff sectionFound no ice in ice maker. Ran manual harvest test, unit indexed but did not fill with water. Found fill tube frozen. Thawed fill tube and ran manual fill test, found low water pressure from valve to ice maker, will cause fill tube to freezer up. Unit needs dual inlet valve. ; ordrng 1 67006322 (Dual valve)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, OH 44125

Joe O

Job Details: 08/08/2022

"Cc: not workingFound error code f7e3(basket engaged during wash). Ran manual spin and agitate. Unit shifting, spinning and agitating. Checked under unit. Found gear case is leaking. Needs gear case and actuatorActuator shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Independence, OH 44131

Joe O

Job Details: 08/08/2022

"Cc: leakingFound gear case leaking oil. Needs gear case; ordrng 1 W11454741 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44120

Jason N

Job Details: 08/08/2022

"Cc unit ff section not cooling Customer states they were not sure if the ff section is getting cold enough because vegetables are going bad after a week. Good airflow to ff section. Ran manual damper operation test, evap fan test and the thermistor tests. All checked good. Found both sections temp settings set to 5 max. Set freezer and ff sections back to 3. Did not find any cooling issues with unit at this time, advised customer to monitor unit after temperature adjustments."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44120

Jason N

Job Details: 08/08/2022

"Cc unit not drying clothesRan dryer op test, timed dry high heat. Unit tumbles, heats properly. Unit is not hooked up to vent, blowing freely into basement, no airflow restrictions. Let cycle for 10 minutes. Unit heating, cycling properly. Could not duplicate drying issue at this time. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near University Heights, OH 44118

Jason N

Job Details: 08/08/2022

"Cc unit not dispensing water or making iceCustomer stated they changed water filter and it did not change anything. Checked water pressure to unit, no water pressure. Found source running through a filtration system in the basement which is not allowing water to pass. Advised customer to contact a plumber."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near North Ridgeville, OH 44039

Angel

Job Details: 08/08/2022

Cc that dispenser was still leaking and that he cannot get the stains off the door from water and ff section door on side has rust. I replaced dispenser water line and for the stains I explained to customer it was cosmetics so I called BJ and stated that customer will have to call whirlpool to see if they can help them out for issue with stain and rust. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Customer complaint that doors are not closing and temperatures are not steady, fresh food section temperature at 41 degrees, found door closers on both fresh food section doors worn out, door switches are not working, unit needs new door closers and door switches, part is out of stock so not scheduling return appointment ; ordrng 1 WR11X38266 (Door closer) and 1 WR49X38267 (Door closer) and 2 WR23X29161 (Switch)s"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Dan H

Job Details: 08/08/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Brecksville, OH 44141

David R

Job Details: 08/08/2022

"Replaced pump wash motor. Ran diagnostics, good. All components working. Op Test Ok."

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Garfield Heights, OH 44125

Joe O

Job Details: 08/08/2022

"Arrived, customer stated they tested positive for Covid and will have to reschedule.office to contact; saved tckt"

We serviced a

GE OTR MICROWAVE

Model PVM9215SK3SS

Near North Royalton, OH 44133

David R

Job Details: 08/08/2022

"Cc unit not heating or any sounds while running. Unit will do its countdown but not heat or activate heat circuit. Unplugged, found some loose wires on control. Reconnected. Door switches look decent. Plugged in. Unit started up and heating. Thinking short in main control and door switches. Gave estimate to customer, customer paid SVC only. Do not order parts.; ordrng 1 WB56X30177 (Control assembly) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXW00

Near Shaker Heights, OH 44122

Gabriel P

Job Details: 08/08/2022

Replace filter opt test ok

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A2

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Installed new idler pulley, op test good"

We serviced a

JENN-AIR RANGE

Model JDS1750FP0

Near Shaker Heights, OH 44122

Gabriel P

Job Details: 08/08/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 08/08/2022

"Cc unit have same issue, Replaced control, Lauren ordered an extra control but couldnt locate the unit , she asked if I could add this one and replaced the control, opt test ok; ordrng 1 W11574590 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Olmsted Falls, OH 44138

Angel

Job Details: 08/08/2022

Cc that seal was coming off again but this time from the middle. Replaced seal with new one steamed it out for proper sealing. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Cleveland, OH 44113

Manny

Job Details: 08/08/2022

"Cc unit leaking from the bottom, verified and found lots of ice in the fz and in the bottom of Ff, found fill tube pinched and not in the ice maker all the way, causing it to leak insi the fz cleared ice and reset fill tube and ran fill test 3 times not water leaking. Opt test. Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRP22KGWH01

Near Pepper Pike, OH 44124

Joe O

Job Details: 08/08/2022

Cc: leakingFound drain tube plugged. Cleared drain. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Burton, OH 44021

Brian M

Job Details: 08/08/2022

Cc unit not making ice Found wires at hinge broken Needs door ; ordrng 1 LW10691266 (dor-fip)

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Cleveland, OH 44113

Manny

Job Details: 08/08/2022

"Cc unit not drying properly, found water container almost full and lint screen is completely clogged with lint and needs to be cleaned, noticed how much clothing was in the dryer advise tenant of smaller loads, and to make sure that the lint and water and being taken care of to prevent long or multiple damage drying cycles. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, OH 44060

Dan H

Job Details: 08/08/2022

"Customer complaint of grinding noise, started quick wash cycle with load, unit filled and began washing, unit drained, unit rinsed, unit spun out, clicking noise is coming from shifter motor, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS3

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 08/08/2022

"Customer complaint of door open error, installed new interlock, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Parma, OH 44134

David R

Job Details: 08/08/2022

"Replaced regulator. Tested oven, and burners. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDL03FVSS4

Near Pepper Pike, OH 44124

Joe O

Job Details: 08/08/2022

"Cc: start button not functioningFound start button is functioning, stopped working while filling out lbc. Needs uiui shows discontinued; ordrng 1 W10243230 (panel-cntl(discontinued))"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/08/2022

"Cc unit not starting cycleRan diagnostics, found code f7e4 for basket reengagement fault. Ran shifter agitation and spin test, shifter is not moving into position. Checked power to shifter, good at 121v. Replaced shift actuator using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Solon, OH 44139

Manny

Job Details: 08/08/2022

"Cc unit making a loud squeaking noise, ran diagnostics no codes found, ran test cycle unit finished without any issues, or noise, asked customer for 3 to 4 large towels to run a spin test, got towels soak and ran drain and spin, unit not making any noise at this time. Advise customer to try recording the noise if she hears it again, cant duplicate the noise at this time. Unit working as designed, opt test oc"

We serviced a

GE RANGE

Model JBS55DM2BB

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Customer complaint that the oven is not working, started bake for 350 degrees, bake element is not working, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/08/2022

"Replace door glass,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MED6630HC0

Near Westlake, OH 44145

Angel

Job Details: 08/08/2022

"Cc that unit is squealing when it starts up. Verified and after about 2mins heard the squeal coming from the idler pulley used repair kit to replace rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Highland Heights, OH 44143

Joe O

Job Details: 08/08/2022

"Cc: leaking from water dispenserCustomer stated they do not use the water dispenser but the water dispenser is leaking. No signs of water leaking upon arrival. Filled cup, 1 drop leaked after filling. Monitored to see if another drop would form. Not forming another drop. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44136

Manny

Job Details: 08/05/2022

"Replaced tub , ran calibration cycle, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Amherst, OH 44001

Angel

Job Details: 08/05/2022

"Cc that unit was not doing anything. Ran diagnostics and found error code F7E1 and F0E5 looked underneath and found pulley came off causing belt to fall off as well and jamming the actuator because of overloading the washer so I replaced actuator, belt and cam ran a calibration and auto test and passed recommended customer not to exceed more than half a basket of clothes to avoid issue from happening again. Opt test ok.; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, OH 44060

Brian M

Job Details: 08/05/2022

Cc unit has a noise that intermittently happing Tried to re create noise but could not duplicate Advised to watch and record

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Chardon, OH 44024

Brian M

Job Details: 08/05/2022

Cc of noise Found noise coming from blower housing Will need blower wheel and motor and its recommended to replace rollers and belt ; ordrng 1 WP697772 (blower wheel) and 1 W11105178 (motor-drve) and 1 4392067 (DRYER REPAIR KIT) and 1 W10849499 (belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Eastlake, OH 44095

Corina B

Job Details: 08/05/2022

"The thermistor was covered in dye from the drier, placed from t/s. Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10384183 (THERMISTOR), and 2 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 08/05/2022

"Found motor humming when running diagnostic test.it would not start and it was a bad capacitor replace from t/s,opt test ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 08/05/2022

"Found seal on pump leaking ordering part ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Novelty, OH 44072

Joe O

Job Details: 08/05/2022

"Cc: shut down mid cycle, not clean ledFound error codes f6e4(float switch open) f6e3(suds/air in pump). Ran diagnostics test cycle. Found under unit wet. Found unit has no drain loop. Found excessive suds in unit. No leak found. Advised customer to try a different detergent. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03P

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/05/2022

"Cc: not coolingFound temps at 69 degrees. Found no frost pattern. Found small amount of ice build up on cap tube. Needs compressor, evaporator, and drierEvaporator out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chardon, OH 44024

Joe O

Job Details: 08/05/2022

Installed control and drain pump. Unit throwing error code f3e2(pressure system fault). Checked pressure hose and harness. No kinks and or holes. Ran diagnostics test cycle. Unit started to fill and wash. Drain pump continuously running. Needs control and pressure hose; ordrng 1 W11543994 (Control) and 1 WP353244 (pressure switch hose)

We serviced a

KENMORE STACK W/D

Model 417.6172251

Near Madison, OH 44057

Dan H

Job Details: 08/05/2022

"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and advanced to normal wash cycle , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 08/05/2022

Installed vent assembly and deflector. Ran wash test for several minutes and observed. No leaks found. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2866PE7A

Near Willoughby, OH 44094

Jason N

Job Details: 08/05/2022

"Installed ice maker. Ran manual cycle test, ice maker cycles and filled mold with water. Op test good."

We serviced a

GE REFRIGERATOR

Model GTH21GBEBWW

Near Kirtland, OH 44094

Jason N

Job Details: 08/05/2022

"Cc unit not cooling in ff section and leaking waterFound customer using a bowl to catch water leaking from air passage, this is blocking most of the airflow to ff section. Removed bowl, good airflow to ff section. Checked freezer evaporator drain, found duckbill valve at bottom of drain tube gummed up with sludge. Removed duckbill and cleaned. Reinstalled. Poured water down evap drain to ensure good flow through. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Eastlake, OH 44095

Jason N

Job Details: 08/05/2022

"Cc unit not draining at end of cycle. Custom stated the unit no longer drains at the end of the cycle, also the top rack has been falling down. Found upper rack adjusters broken on both sides, will need updated adjuster kit. Found standing water in bottom of unit, pressed cancel/drain. Drain pump lightly humming. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Pump impeller damaged, as well as sump port. Advised customer drain pump and motor/sump assembly would need to be replaced. Customer declined repair. ; ordrng 1 W11087376 (Pump/motor assembly), used 1 W10712395 (Adjuster kit), and 1 W10876537 (Drain pump) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Angel

Job Details: 08/05/2022

Cc that unit was making weird sound when using display. Confirmed speaker on display sounds blown replaced harness and console tested unit and made sure customer tested it themselves also helped them out on connecting unit to wifi and app. Opt test ok.

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Orange, OH 44128

Joe O

Job Details: 08/05/2022

Installed cooktop. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Elyria, OH 44035

Gabriel P

Job Details: 08/05/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Gates Mills, OH 44040

Corina B

Job Details: 08/05/2022

"Checked the gaskets, around the door, good. Checked the cold air from the ice fan good, no ice build up. The return is sucking air in. Checked the ice maker, not bowing, filled tube is clear, no wires broken. Did find the ice door gaskets, pulling away. Replaced the door. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Burton, OH 44021

Brian M

Job Details: 08/05/2022

Cc unit leaking Found drip pan clogged Cleared drain OP Test Ok