We serviced a
WHIRLPOOL DRYER
Model WED92HEFW0
Near Avon, OH 44011
Marie V
Job Details: 08/09/2022
"Cc that the unit is squeaking making noise . Confirmed. Noise comes from Rollers, pulley. Replaced dryer kit from T/S, removed all lint from unit and behind as well. Oiled rollers. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 08/09/2022
"Unit is cooling right now but customer said sometimes it shut off on its own and everything start to thaw out,ordering control ; ordrng 1 W11035836 (Control)"
We serviced a
MAYTAG WASHER
Model L
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/09/2022
"Cc that when you turn unit on does not wants to move from normal, cant change cycle, randiag found error code F8e6 lid lock fault f2e1 ui stuck button. Ui pass test. Replaced lid lock from T/S. Calibrated unit. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
ESTATE DRYER
Model EED4100WQ0
Near Rocky River, OH 44116
Angel
Job Details: 08/09/2022
"Cc that unit is not turning on. Verified and found door switch broken. Replaced door switch from surplus parts tested unit. Opt test ok.; ordrng 1 WP3406107 (Switch), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 08/09/2022
"Cc that the unit is leaving grease on clothes. Ran diag, no error codes. Ran auto test, pass, filled up unit with water and started agitation, no grease or anything coming from unit. Water is clear. Explain maintenance guy about detergent and load size. Unit is working as designed. Left note to use only 1-2 tablespoons of detergent and 6-7 bath towels = a full load."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Cleveland, OH 44130
David R
Job Details: 08/09/2022
"Cc residue at the top of the washer basket. Took pics, looks like dirt or soap or softener residue, was and scrub off. Came right off. Customer can scrub if needed in future. Might have been over loading on detergent or so. Make sure to use proper cycle for amount of clothes necessary. After scrubbing off, less than a min, ran diagnostics, no error codes. Ran diagnostics test. Good. All components working, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Dan H
Job Details: 08/09/2022
"Installed new heater, op test good"
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Novelty, OH 44072
Brian M
Job Details: 08/09/2022
Cc door wont close Found lock broken Needs lid latch ; ordrng 1 WH10X10006 (front load washer do) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Aurora, OH 44202
Brian M
Job Details: 08/09/2022
Installed valve OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mantua, OH 44255
Brian M
Job Details: 08/09/2022
Cc of leak Needs heater ; ordrng 1 W11537778 (Heater)
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details: 08/09/2022
Same fuse is shorted for the fourth time need fuse ; ordrng 1 WP3196548 (Fuse)
We serviced a
WHIRLPOOL WASHER
Model LSQ9549LW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/08/2022
Installed water level switch. Ran normal wash cycle. Unit filled with water for small load size then advanced to agitate. Op test good.
We serviced a
KENMORE DRYER
Model 110.71202012
Near Solon, OH 44139
Manny
Job Details: 08/08/2022
"Cc unit still not drying, verified and heater is coming on for about 30 seconds then shuts off, removed back cover and found open cutoff thermostat, tested with my jumper and heater staying on unit will need thermal cut off. ; ordrng 1 W11050897 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JB655SK7SS
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Customer complaint of streaks inside oven door glass, pulled door apart for cleaning, reinstalled, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Parma Heights, OH 44130
David R
Job Details: 08/08/2022
"Replaced main control, ignitor and spark module. Ran bake at 350* flames came right on. Good. Cycling. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details: 08/08/2022
"Cc that unit was not turning on. Verified power to unit and saw that unit was receiving 140vac which I thought it was to high called BJ explained issue and asked me to order the line filter and whatever other parts unit needed. Ordering control board, drain pump, latch and line filter. Office to reschedule some parts out if stock.; ordrng 1 W11556725 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump) and 1 W11033573 (Line filter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 08/08/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MTW5700TQ0
Near Kirtland, OH 44094
Jason N
Job Details: 08/08/2022
"Installed lid switch. Ran wash test and spin tests, all functions passed. Op test good."
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Chardon, OH 44024
Jason N
Job Details: 08/08/2022
"Cc unit needs leveledCustomer stated they need unit properly leveled so they can take out the shims and pieces of wood under unit. Removed all shims, leveled unit using leveling legs. Advised customer that unit is still going to vibrate seomehat due to the flooring under unit not level and a tile is loose. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Brecksville, OH 44141
Manny
Job Details: 08/08/2022
"Cc replacing the the owi sensor didnt fix the issue, stated that the unit is turning on by itself now, ran diagnostics and unit kicked me out, couldnt get back into diagnostics, took door panel off and removed and replaced all connectors ran diagnostics and got codes 1-1 for pilot stuck on and 1-2 for control software issues, customer will contact wpl and see if he gets a concession for the repair.; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Dan H
Job Details: 08/08/2022
"Installed new control, advised customer to monitor"
We serviced a
KITCHENAID RANGE GAS
Model KGSA906PSS01
Near Cleveland, OH 44113
Marie V
Job Details: 08/08/2022
"Cc that the oven does not works and that the convection fan is not working. Confirmed, burners came on and element as well, it ran is not working. Took back panel off and set oven to convect, verify power at the fan. 0 volts. Unit will need main control. Control is discontinued"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44114
Marie V
Job Details: 08/08/2022
"No complaints on this unit. Plugged in unit. Found compressor ceased up. Unit will need compressor ; ordrng 1 W11126760 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/08/2022
"Replace igniter,also pan part number was correct and but wrong part inside box but re ordering customer will install ; ordrng 1 Wpw10211368 (Pan)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lorain, OH 44052
Angel
Job Details: 08/08/2022
Replaced capacitor and ran a calibration and auto test on unit and passed. Drive motor was not needed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Fairview Park, OH 44126
David R
Job Details: 08/08/2022
"Steamed all ice. Resolved new drain tube and icemaker. Icemaker cycled and called for water. Give 24 for normal temps, 24-48 full bin of ice. Op Test Ok ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44114
Corina B
Job Details: 08/08/2022
CC that there is water leaking. Confirmed. Found the drain pan blocked with ice steamed out the drain hole. Water going threw the drain hole. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Chardon, OH 44024
Brian M
Job Details: 08/08/2022
Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Mentor, OH 44060
Joe O
Job Details: 08/08/2022
Replaced panel. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mentor, OH 44060
Jason N
Job Details: 08/08/2022
"Cc unit did not make ice since last service. Ran ice maker diagnostics, fault code e5 is still in history. Power cycled unit to clear code. Ran ice maker harvest and ice maker water fill test. All functions passed. Advised customer to allow 24 hrs for unit to return to normal ice production."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Windham, OH 44288
Brian M
Job Details: 08/08/2022
"Cc unit not washing Found sump assembly not creating enough pressure to move spray arms, spray arms are full of debris and found hinge springs to weak and door just drops to the floor Needs arms, springs and sump assembly ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10340527 (spray arm) and 1 WPW10340504 (spray arm) and 2 WPW10337934 (door spring)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near University Heights, OH 44118
Corina B
Job Details: 08/08/2022
Replaced the capacitor and motor. Ran a calibration. Started a drain and spin. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
David R
Job Details: 08/08/2022
Replaced heater. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Columbia Township, OH 44028
David R
Job Details: 08/08/2022
"Replaced all controls, service kit and solenoid. Good. Compressor test checks good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/08/2022
"Steam all ice from evaporator and replace evaporator foam cover,opt test ok
We serviced a
MAYTAG FREEZER
Model MZC3122FW01
Near Mentor, OH 44060
Jason N
Job Details: 08/08/2022
"Cc unit compressor overheating, unit not coolingCustomer had unit plugged in for 10 hours. Found unit is not cooling, filter drier cap tube is iced over. Called BJ, discussed possibility of sealed system restriction. Will try replacing filter drier and adding process valve to check pressures. Rescheduling for more time since this is a SS repair. ; ordrng 1 WPW10143759 (Filter drier)"
We serviced a
MAYTAG STACK W/D
Model MGT3800TW2
Near Rocky River, OH 44116
Manny
Job Details: 08/08/2022
"Cc unit making noise, verified and unit sound like one of the rollers is flat, took cover off and back rollers are bad, unit needs repair kit, ordering repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17B2JW11
Near Geneva, OH 44041
Dan H
Job Details: 08/08/2022
"Customer complaint that unit is not cooling, unit turned off when tech arrived , turned on, compressor started, evaporator fan is running, system at 50 psi compressor has seized, unit needs new compressor, customer does not want repair ; ordrng 1 5304507767 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details: 08/08/2022
"Customer complaint that doors are uneven and water filter is leaking, leveled doors, water is seeping out of water filter housing, unit needs new water filter housing ; ordrng 1 WPW10394053 (Housing)"
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS3
Near Lakewood, OH 44107
Manny
Job Details: 08/08/2022
"Control came damaged, triac 3 is broken, see pic, took for return and the extra bimetal for return ; ordrng 1 WPW10285180 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Broadview Heights, OH 44147
David R
Job Details: 08/08/2022
"Cc unit will still not come on or turn off by UI. Will have to go and unplug from back, unit getting correct power. Found F2E1. Stuck get error code. Would suggest replacing UI. ; ordrng 1 WPW10553790 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 08/08/2022
Replaced drain tube. Steamed all ice. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44053
Angel
Job Details: 08/08/2022
Cc that she still having the bad smell on side of refrigerator verified and I could not smell anything out of the ordinary. Took off back cover on compressor to inspect and tried to smell again but theres nothing I could see or smell called tech line and spoke with Leon explained issue and stated that if theres nothing I could smell and everything is working as should
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW04
Near Ravenna, OH 44266
Brian M
Job Details: 08/08/2022
"Cc of no cool Found unit not cooling and no frost on evap Suspect sealed system issue Compressor is covered under warranty Parts not in stock office to schedule ; ordrng 1 W10507884 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/08/2022
Installed rack stops. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 08/08/2022
"Replaced control box, ui, and ice maker. The icemaker was the wrong part number but I found one in my truck from surplus and was able to replace with correct one. Opt test ok. ; ordrng 1 W11546935 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Kent, OH 44240
Brian M
Job Details: 08/08/2022
"Cc no heat Found several errors for heating Ran diagnostics heater turned on Needs control Office to schedule parts not in stock ; ordrng 1 W11305303 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LBC
Near Elyria, OH 44035
Angel
Job Details: 08/08/2022
Cc that oven was not heating. Verified by using my watt meter to test the amperage on igniter when on bake and it was pulling 2.56amps ignitor is weak will need igniter replaced called landlord with estimate and diagnoses and stated to get it fix. Replaced igniter tested unit to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Solon, OH 44139
Joe O
Job Details: 08/08/2022
Customer serial number does not match our records. Advised customer to contact warranty company and get us a correct dispatch
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Cleveland, OH 44115
Jason N
Job Details: 08/08/2022
"Cc unit ice maker not working and sometimes food is freezing in ff sectionFound no ice in ice maker. Ran manual harvest test, unit indexed but did not fill with water. Found fill tube frozen. Thawed fill tube and ran manual fill test, found low water pressure from valve to ice maker, will cause fill tube to freezer up. Unit needs dual inlet valve. ; ordrng 1 67006322 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Valley View, OH 44125
Joe O
Job Details: 08/08/2022
"Cc: not workingFound error code f7e3(basket engaged during wash). Ran manual spin and agitate. Unit shifting, spinning and agitating. Checked under unit. Found gear case is leaking. Needs gear case and actuatorActuator shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Independence, OH 44131
Joe O
Job Details: 08/08/2022
"Cc: leakingFound gear case leaking oil. Needs gear case; ordrng 1 W11454741 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44120
Jason N
Job Details: 08/08/2022
"Cc unit ff section not cooling Customer states they were not sure if the ff section is getting cold enough because vegetables are going bad after a week. Good airflow to ff section. Ran manual damper operation test, evap fan test and the thermistor tests. All checked good. Found both sections temp settings set to 5 max. Set freezer and ff sections back to 3. Did not find any cooling issues with unit at this time, advised customer to monitor unit after temperature adjustments."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Jason N
Job Details: 08/08/2022
"Cc unit not drying clothesRan dryer op test, timed dry high heat. Unit tumbles, heats properly. Unit is not hooked up to vent, blowing freely into basement, no airflow restrictions. Let cycle for 10 minutes. Unit heating, cycling properly. Could not duplicate drying issue at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near University Heights, OH 44118
Jason N
Job Details: 08/08/2022
"Cc unit not dispensing water or making iceCustomer stated they changed water filter and it did not change anything. Checked water pressure to unit, no water pressure. Found source running through a filtration system in the basement which is not allowing water to pass. Advised customer to contact a plumber."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Ridgeville, OH 44039
Angel
Job Details: 08/08/2022
Cc that dispenser was still leaking and that he cannot get the stains off the door from water and ff section door on side has rust. I replaced dispenser water line and for the stains I explained to customer it was cosmetics so I called BJ and stated that customer will have to call whirlpool to see if they can help them out for issue with stain and rust. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Customer complaint that doors are not closing and temperatures are not steady, fresh food section temperature at 41 degrees, found door closers on both fresh food section doors worn out, door switches are not working, unit needs new door closers and door switches, part is out of stock so not scheduling return appointment ; ordrng 1 WR11X38266 (Door closer) and 1 WR49X38267 (Door closer) and 2 WR23X29161 (Switch)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/08/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
David R
Job Details: 08/08/2022
"Replaced pump wash motor. Ran diagnostics, good. All components working. Op Test Ok."
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Garfield Heights, OH 44125
Joe O
Job Details: 08/08/2022
"Arrived, customer stated they tested positive for Covid and will have to reschedule.office to contact; saved tckt"
We serviced a
GE OTR MICROWAVE
Model PVM9215SK3SS
Near North Royalton, OH 44133
David R
Job Details: 08/08/2022
"Cc unit not heating or any sounds while running. Unit will do its countdown but not heat or activate heat circuit. Unplugged, found some loose wires on control. Reconnected. Door switches look decent. Plugged in. Unit started up and heating. Thinking short in main control and door switches. Gave estimate to customer, customer paid SVC only. Do not order parts.; ordrng 1 WB56X30177 (Control assembly) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/08/2022
Replace filter opt test ok
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Installed new idler pulley, op test good"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/08/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit have same issue, Replaced control, Lauren ordered an extra control but couldnt locate the unit , she asked if I could add this one and replaced the control, opt test ok; ordrng 1 W11574590 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Olmsted Falls, OH 44138
Angel
Job Details: 08/08/2022
Cc that seal was coming off again but this time from the middle. Replaced seal with new one steamed it out for proper sealing. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit leaking from the bottom, verified and found lots of ice in the fz and in the bottom of Ff, found fill tube pinched and not in the ice maker all the way, causing it to leak insi the fz cleared ice and reset fill tube and ran fill test 3 times not water leaking. Opt test. Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRP22KGWH01
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/08/2022
Cc: leakingFound drain tube plugged. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Burton, OH 44021
Brian M
Job Details: 08/08/2022
Cc unit not making ice Found wires at hinge broken Needs door ; ordrng 1 LW10691266 (dor-fip)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44113
Manny
Job Details: 08/08/2022
"Cc unit not drying properly, found water container almost full and lint screen is completely clogged with lint and needs to be cleaned, noticed how much clothing was in the dryer advise tenant of smaller loads, and to make sure that the lint and water and being taken care of to prevent long or multiple damage drying cycles. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mentor, OH 44060
Dan H
Job Details: 08/08/2022
"Customer complaint of grinding noise, started quick wash cycle with load, unit filled and began washing, unit drained, unit rinsed, unit spun out, clicking noise is coming from shifter motor, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/08/2022
"Customer complaint of door open error, installed new interlock, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Parma, OH 44134
David R
Job Details: 08/08/2022
"Replaced regulator. Tested oven, and burners. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDL03FVSS4
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/08/2022
"Cc: start button not functioningFound start button is functioning, stopped working while filling out lbc. Needs uiui shows discontinued; ordrng 1 W10243230 (panel-cntl(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/08/2022
"Cc unit not starting cycleRan diagnostics, found code f7e4 for basket reengagement fault. Ran shifter agitation and spin test, shifter is not moving into position. Checked power to shifter, good at 121v. Replaced shift actuator using truck stock. Ran auto test, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Manny
Job Details: 08/08/2022
"Cc unit making a loud squeaking noise, ran diagnostics no codes found, ran test cycle unit finished without any issues, or noise, asked customer for 3 to 4 large towels to run a spin test, got towels soak and ran drain and spin, unit not making any noise at this time. Advise customer to try recording the noise if she hears it again, cant duplicate the noise at this time. Unit working as designed, opt test oc"
We serviced a
GE RANGE
Model JBS55DM2BB
Near Painesville, OH 44077
Dan H
Job Details: 08/08/2022
"Customer complaint that the oven is not working, started bake for 350 degrees, bake element is not working, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/08/2022
"Replace door glass,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC0
Near Westlake, OH 44145
Angel
Job Details: 08/08/2022
"Cc that unit is squealing when it starts up. Verified and after about 2mins heard the squeal coming from the idler pulley used repair kit to replace rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Highland Heights, OH 44143
Joe O
Job Details: 08/08/2022
"Cc: leaking from water dispenserCustomer stated they do not use the water dispenser but the water dispenser is leaking. No signs of water leaking upon arrival. Filled cup, 1 drop leaked after filling. Monitored to see if another drop would form. Not forming another drop. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44136
Manny
Job Details: 08/05/2022
"Replaced tub , ran calibration cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Amherst, OH 44001
Angel
Job Details: 08/05/2022
"Cc that unit was not doing anything. Ran diagnostics and found error code F7E1 and F0E5 looked underneath and found pulley came off causing belt to fall off as well and jamming the actuator because of overloading the washer so I replaced actuator, belt and cam ran a calibration and auto test and passed recommended customer not to exceed more than half a basket of clothes to avoid issue from happening again. Opt test ok.; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Mentor, OH 44060
Brian M
Job Details: 08/05/2022
Cc unit has a noise that intermittently happing Tried to re create noise but could not duplicate Advised to watch and record
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Chardon, OH 44024
Brian M
Job Details: 08/05/2022
Cc of noise Found noise coming from blower housing Will need blower wheel and motor and its recommended to replace rollers and belt ; ordrng 1 WP697772 (blower wheel) and 1 W11105178 (motor-drve) and 1 4392067 (DRYER REPAIR KIT) and 1 W10849499 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Eastlake, OH 44095
Corina B
Job Details: 08/05/2022
"The thermistor was covered in dye from the drier, placed from t/s. Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10384183 (THERMISTOR), and 2 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/05/2022
"Found motor humming when running diagnostic test.it would not start and it was a bad capacitor replace from t/s,opt test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/05/2022
"Found seal on pump leaking ordering part ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Novelty, OH 44072
Joe O
Job Details: 08/05/2022
"Cc: shut down mid cycle, not clean ledFound error codes f6e4(float switch open) f6e3(suds/air in pump). Ran diagnostics test cycle. Found under unit wet. Found unit has no drain loop. Found excessive suds in unit. No leak found. Advised customer to try a different detergent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03P
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/05/2022
"Cc: not coolingFound temps at 69 degrees. Found no frost pattern. Found small amount of ice build up on cap tube. Needs compressor, evaporator, and drierEvaporator out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chardon, OH 44024
Joe O
Job Details: 08/05/2022
Installed control and drain pump. Unit throwing error code f3e2(pressure system fault). Checked pressure hose and harness. No kinks and or holes. Ran diagnostics test cycle. Unit started to fill and wash. Drain pump continuously running. Needs control and pressure hose; ordrng 1 W11543994 (Control) and 1 WP353244 (pressure switch hose)
We serviced a
KENMORE STACK W/D
Model 417.6172251
Near Madison, OH 44057
Dan H
Job Details: 08/05/2022
"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and advanced to normal wash cycle , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 08/05/2022
Installed vent assembly and deflector. Ran wash test for several minutes and observed. No leaks found. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PE7A
Near Willoughby, OH 44094
Jason N
Job Details: 08/05/2022
"Installed ice maker. Ran manual cycle test, ice maker cycles and filled mold with water. Op test good."
We serviced a
GE REFRIGERATOR
Model GTH21GBEBWW
Near Kirtland, OH 44094
Jason N
Job Details: 08/05/2022
"Cc unit not cooling in ff section and leaking waterFound customer using a bowl to catch water leaking from air passage, this is blocking most of the airflow to ff section. Removed bowl, good airflow to ff section. Checked freezer evaporator drain, found duckbill valve at bottom of drain tube gummed up with sludge. Removed duckbill and cleaned. Reinstalled. Poured water down evap drain to ensure good flow through. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Eastlake, OH 44095
Jason N
Job Details: 08/05/2022
"Cc unit not draining at end of cycle. Custom stated the unit no longer drains at the end of the cycle, also the top rack has been falling down. Found upper rack adjusters broken on both sides, will need updated adjuster kit. Found standing water in bottom of unit, pressed cancel/drain. Drain pump lightly humming. Cleared water from unit, pulled drain pump. Found piece of glass stuck in pump impeller. Pump impeller damaged, as well as sump port. Advised customer drain pump and motor/sump assembly would need to be replaced. Customer declined repair. ; ordrng 1 W11087376 (Pump/motor assembly), used 1 W10712395 (Adjuster kit), and 1 W10876537 (Drain pump) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 08/05/2022
Cc that unit was making weird sound when using display. Confirmed speaker on display sounds blown replaced harness and console tested unit and made sure customer tested it themselves also helped them out on connecting unit to wifi and app. Opt test ok.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Orange, OH 44128
Joe O
Job Details: 08/05/2022
Installed cooktop. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 08/05/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 08/05/2022
"Checked the gaskets, around the door, good. Checked the cold air from the ice fan good, no ice build up. The return is sucking air in. Checked the ice maker, not bowing, filled tube is clear, no wires broken. Did find the ice door gaskets, pulling away. Replaced the door. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Burton, OH 44021
Brian M
Job Details: 08/05/2022
Cc unit leaking Found drip pan clogged Cleared drain OP Test Ok