Near Pittsfield Township, OH 44090
Gabriel P
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0 Found drain pump blades broken. Replaced with new drain pump. Operation test ok.
Near Concord Township, OH 44077
Jason N
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc customer states unit door still too had to open. Installed door gasket using customer supplied pre Id part. Heated gasket to help relax into shape. Customer stated it’s the same, still doesn’t like it. Advised customer the large surface area of the ga
Near Cleveland, OH 44113
Dan H
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Customer complaint of knocking noise, no unusual noises heard, unit is operating as designed"
Near Cleveland, OH 44103
Dan H
Job Details: 01/05/2021
WASHER WHIRLPOOL MHW5630HW0 "Customer complaint that unit is not spinning, unit is flashing f5e3(unlock failure) error code, ran diagnostics found f5e2(lock failure error code) also, reset control, ran test cycle door locked , unit completed test cycle, door unlocked, op test goo
Near Mentor, OH 44060
Joe O
Job Details: 01/05/2021
DRYER WHIRLPOOL WGD4815EW2 Cc: long dry timesCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Found venting kinked
Near Parma Heights, OH 44130
Corina B
Job Details: 01/04/2021
RANGE WHIRLPOOL WFE525S0JZ0 CC that the unit was smoking. Found the terminal wires burned. Repaired the wires and replaced the terminal block. Heated oven to 350*. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 01/04/2021
DRYER WHIRLPOOL WGD4815EW3 "Cc not heating, checked to make sure gas was on, good. Checked components, found bad ignitor. One of my ignitors were broke, had to use another one. Tested, good. Heating, op test ok; used 2 279311 (IGNITOR) from stock"
Near Geneva, OH 44041
Jeff M
Job Details: 01/04/2021
OTR MICROWAVE MAYTAG MMV1174FZ0 Installed the new part op tested good.
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Vented old R600 outside home. Replaced evaporator compressor and filter dryer. Recharge unit with R600 , 40.8 grams , good frost on evaporator , had to use a filter dryer from T/S. Op test ok; used 1 WPW10143759 (DRIER) from stock"
Near Chardon Township, OH 44024
Joe O
Job Details: 01/04/2021
DISHWASHER KITCHENAID KDPE234GPS0 Cc: not drainingFound slow drain. Drain hose plugged up. Needs drain hoseCustomer does not want to repair at this time
Near Gates Mills, OH 44040
Joe O
Job Details: 01/04/2021
WALL OVEN COMBO KITCHENAID KEMS309BSS00 "Cc: microwave not beeping, loud blower fan, not keeping temp in oven, when changing temp unit will stay in pre heatFound no stored error codes. Ran test bake to 400. Found blower fan out of balance. When bake is canceled and temp reset, unit stays in pre
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Customer said when he got unit it was never getting lots of water when dispensing and ice is small ,so when release filter there was alot strong pressure came out customer may have bad filter"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/04/2021
WASHER WHIRLPOOL GTW465ASN1WW "Turn washer on to high load and hot water pressure on hot water good and agitate good ran cold water found main cold water turn off correct issue,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 01/04/2021
WASHER WHIRLPOOL WFW94HEAW0 Cc unit leaving water in bottom of door sealCustomer stated just started happening. Found lint buildup blocking drain holes in bellow seal. Cleared lint out from front and back of seal. Ran wash cycle then canceled to drain. No water left in bellow seal.
Near Mentor, OH 44060
Jason N
Job Details: 01/04/2021
DISHWASHER WHIRLPOOL KDTE204KPS0 "Cc unit fault codes, not working againChecked drip tray, found full of water again. Cust stated it’s just started beeping one morning, the unit was not being used or in cycle. Found water line connection to inlet valve slow dripping. Pulled water line of
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/04/2021
WASHER WHIRLPOOL WTW5000DW3 F7e5 shifter fault delete code ran calibration and auto test replace from truck stock opt test ok ; used 1 W10913953 (ACTUATOR) from stock
Near Parma Heights, OH 44130
Corina B
Job Details: 01/04/2021
MICROWAVE KITCHENAID KMHC319EWH3 Replaced the lights. Optest ok.
Near North Ridgeville, OH 44039
Dan H
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "See hv pvr; used 1 W11401417, 1 L13005654, 1 W10890126, 1 W10891058, 1 Tjaf1200, and 1 W10890102 from stock"
Near Middleburg Heights, OH 44130
Marie V
Job Details: 01/04/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced parts, op test ng. After unit starts if open the door and press play and then close it it would not work. Latch was bad. Replaced latch door from T/S, op test ok no core; used 1 W10653840 (Latch) from stock"
Near Cleveland, OH 44124
Joe O
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Cc: not making iceFound ice maker will not harvest. Checked door harness, found wire broken in door harness. Needs doorCustomer does not want to repair at this time"
Near Elyria, OH 44035
Marie V
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced parts. Op test ok
Near Beachwood, OH 44122
Joe O
Job Details: 01/04/2021
RANGE KITCHENAID KEBC208KSS0 Cc: heat escaping from top of ovenFound upper blower not functioning. Found lower blower weak. Needs upper and lower blowerCustomer does not want to repair at this time
Near Chardon, OH 44024
Brian M
Job Details: 01/04/2021
WASHER MAYTAG MVW6230HW0 Cc unit not spinning clothes out right Found error for off balance loadRan diagnostics everything seems to be functioning as design Ran auto test and calibration OP Test Ok
Near Munson Township, OH 44024
Brian M
Job Details: 01/04/2021
DRYER KENMORE 11064642400 Cc unit wont start Found thermal fuse open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Cleveland, OH 44118
Jason N
Job Details: 01/04/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit not drainingFound unit bottom full of water. Hit cancel drain, can hear drain pump running, but not draining to sink connection. Pulled drain pump, pump clear, found drain hose clogged with food debris. Snaked drain hose when unit is draining. Cl
Near North Madison, OH 44057
Jeff M
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Installed the new part op tested failed. Most likely customer has a bad batch of filters I told him to order from a different provider
Near Aurora, OH 44202
Brian M
Job Details: 01/04/2021
WASHER WHIRLPOOL WFW92HEFC0 Installed pressure sensor ran auto test Finished no issuesChecked for error at end of auto test again codes all cleared out ; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44128
Dan H
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed new ice maker , op test good"
Near Garfield Heights, OH 44125
Corina B
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Steamed out the ff evap. Replaced the evap cover and control. Brought core back for return. Optest ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 01/04/2021
RANGE MAYTAG MER6600FZ2 "Cc unit oven not heatingChecked power in to unit, found power cord connections loose, L1 red wires burnt. Repaired wiring and replaced terminal block using truck stock wire harness kit. Ran bake test to 300 degrees. Good preheat and op. Op test good.; us
Near Brecksville, OH 44141
David R
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc not cooling correctly, FF Temp has been fluctuating up in mid 40s. Tested temp, 45/46* in FF, no frost pattern on evap. FZ temp test about 2/3* keeping everything frozen still. All fans working correctly, damper working. Called Chad to talk about symp
Near Broadview Heights, OH 44147
David R
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced fan, tested, good. Let customer know to give 24 hours to return to normal temps. Control not needed. Op test ok"
Near Cleveland Heights, OH 44106
Joe O
Job Details: 01/04/2021
WASHER WHIRLPOOL WTW4850HW1 Cc: not washingFound error f8e1(long fill no fill). Found drain tube on the floor. Advised customer of siphoning water. Reseated drain. Ran auto test and calibration. Op test okRan entitlement for purchase date.
Near Broadview Heights, OH 44147
David R
Job Details: 01/04/2021
DISHWASHER KITCHENAID KDTE334GBS0 "Replaced part. Tested. Ran diagnostics, good. Op test ok"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/04/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0 Replaced the drain pump. The plastic tab to hold the connections is broken. Still installed the pump. Optest ok.
Near Carlisle Township, OH 44044
David R
Job Details: 01/04/2021
WASHER MAYTAG MVWB865GW1 Replaced parts. Tested. Op test ok
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 01/04/2021
OTR MICROWAVE AMANA AMV2307PFS4 "Replace all parts,opt test ok"
Near Edgewood, OH 44004
Jeff M
Job Details: 01/04/2021
WASHER MAYTAG MVW6230HW This was the machine that I already looked at once last time I was here I was not able to find anything wrong with it
Near Cleveland Heights, OH 44112
Dan H
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of ice build up in air channel, cleared, op test good"
Near Elyria, OH 44035
Marie V
Job Details: 01/04/2021
WASHER WHIRLPOOL WTW5000DW1 "Replaced parts , ran auto test, sound good. Ran calibration. Op test ok"
Near Cleveland Heights, OH 44121
Corina B
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced the control, ui and heater. Cycled im. Filled optest ok. Brought core back for return"
Near Mentor, OH 44060
Jason N
Job Details: 01/04/2021
WASHER WHIRLPOOL WFW6620HC0 Installed main control. Ran auto test. Op test good.
Near Rocky River, OH 44116
Dan H
Job Details: 01/04/2021
DRYER SAMSUNG DV395ETPARA/A1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, need thermal cut off; ordrng 1 DC96-00887C (Cut off), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 01/04/2021
WALL OVEN WHIRLPOOL JJW2730WS02 "Fan is damaged, took pictures. Ordering out, set as 2 count ; ordrng 1 WPW10273667 (blower)"
Near Mentor, OH 44060
Jason N
Job Details: 01/04/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit codes 7-1, not washing Ran diagnostics, confirmed 7-1 for no heat. Wash motor not turning on during cycle, good power in to motor at 122v. Unit needs wash motor.; ordrng 1 WPW10671941 (pump&motor21104), used 1 SHIPPING (shipping and handling) fro
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 01/04/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit not startingHookup unit to power, no response from panel. Checked for voltage at control board connection. Good at 114v. No response from control board. Unit needs control board.; ordrng 1 W11225084 (cntrl-elec)"
Near Cleveland, OH 44109
Gabriel P
Job Details: 01/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Sliding rail not engaging ordering ; ordrng 1 W11093713 (adapter LF ) and 1 W11093714 (adapter RT )
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 Found water leaking from pump seal ordering ; ordrng 1 W11416362 (PUMP ASSEMBLY )
Near Beachwood, OH 44122
Joe O
Job Details: 01/04/2021
DISHWASHER GE GDT580SSF6SS "Cc: spray arm broke offFound spray arm is snapped off. Needs spray arm.Customer to install; ordrng 1 WD22X10089 (SPRAY ARM1304), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 01/04/2021
WASHER MAYTAG MVWB835DW4 Cc of noise when spinningWith hand speed spin I can hear the bearings Washplate wont come out easily Needs gearcase and slider kit and washplate ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider) and 1 W10902814 (washplate)
Near Chardon, OH 44024
Jeff M
Job Details: 01/04/2021
MICROWAVE WHIRLPOOL WML55011HS3 I installed a new parts did not work. The unit will not heat but we’re only heat for about a minute and a half then it will overheat and shut down the fan is not turning on while the microwave is being ran. You can manually turn the fan on. Needs a new co
Near Jefferson, OH 44047
Jeff M
Job Details: 01/04/2021
WASHER KENMORE 417.948023 "The rear bearing on the dryer is failing needs a bearing kit; ordrng 1 5303281153 (bearing kit-rear), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 01/04/2021
DBL WALL OVEN KENMORE 790.4200361 I installed the new part unit did not test good this means that a part that was sent is bad from the factory need new controls. When I had the oven uninstalled from the wall and disassembled I individually tested the heating elements the fuses everything
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/04/2021
SXS REFRIGERATOR GE GSS23QGTAWW "Customer complaint that unit is not cooling after a power outage, found nothing running, unit needs new control, customer does not want repair ; ordrng 1 WR55X10942P (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Corina B
Job Details: 12/31/2020
DBL WALL OVEN WHIRLPOOL GBD307PDS10 CC that the error code f2e6 is on the ui. F2e6 CANCEL key drive line open. Press cancel unit started to heat. If come back with error code to replace the ui. The ui is nla and the door handle is nla.; ordrng 1 4448854 (Door handle) and 1 8300440 (Ui)
Near Avon, OH 44011
Corina B
Job Details: 12/31/2020
DBL WALL OVEN KITCHENAID KFGD500ESS04 "CC that the ovens do not heat to temp. And the bread proof turns off after a few hrs. Turned the upper and lower oven on to 350* waited 20 minutes after buzzer, both stabilized at 350*.. Bread proof standard turns off after so long and rapid over shoots
Near Mentor, OH 44060
Jeff M
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB04 "The filter head assembly is not allowing water to pass through when there is a filter present in the assembly needs a new filter assembly estimate only; ordrng 1 W10862460 (housing), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44130
David R
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Cc items in FF drawer were freezing. Tested temps 40* in FF and 2-3* in FZ. Checked all vents to make sure working properly, tested damper as well, opening and closing correctly. Made sure drawer humidity controls working correctly. Covered half of intak
Near Cleveland, OH 44114
Corina B
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM Unit was running when I was there This one they replace the outlet with a with Leviton ach/gfci on 12/17. 114-agtr2-e part number checked the outlet properly polarized and grounded.Each refrigerator is with a 2 general circuit. Right now nothing else is p
Near Austinburg Township, OH 44010
Jeff M
Job Details: 12/31/2020
WALL OVEN ELE WHIRLPOOL KODE500ESS05 Installed the new part op tested good.
Near Strongsville, OH 44149
Corina B
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced the control. Optest ng. Will need a pump and motor. Replaced pump and motor from surplus t/s. Optest. ; ordrng 1 W11087376 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4955HW1 The unit was not operating correctly I found that the cold water valve was off
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 12/31/2020
RANGE WHIRLPOOL IBS350DS00 "CC that the oven is not working. The cabinet is split, the wall oven is rocking back and forth, tight spot. Did not pull unit out. Will need a thermal fuse and thermostat. ; ordrng 1 WPW10545255 (Fuse) and 1 WP4449751 (Thermal fuse), used 1 SHIPPING (shi
Near Cleveland, OH 44114
Corina B
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "CC that the unit trips the breaker, not all the time.Unit was running when I was there Arch/gfi breaker. Square d.Checked the outlet properly polarized and grounded. When the compressor turns on 1.83 amps then drops to .80 ampsdefrost 3.20amps 371 wattsN
Near Strongsville, OH 44149
David R
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit keeps on powering off and on by itself, also FF fan not working and ice build up in FF. Found fan is blocked by ice, not running, short circuiting and turning unit off. Unplugged fan to check and verify, unit is running. Will need fan with harnes
Near Cleveland, OH 44113
Corina B
Job Details: 12/31/2020
WASHER WHIRLPOOL MVWX655DW2 CC that the unit does not agitate. Found the shifter arm is not inside the cam. Reinstalled the shifter to the cam. Ran a calibration. Ran a rinse and spin. Optest ok.
Near Lorain, OH 44053
Marie V
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc that ice door seems like is not shutting all the way causing it to freeze and not be able to take the bin out. Took pics. Ice door is sealing correctly warm air is coming from ice door . Also ice bin is cracked cause by ice expanding. ; ordrng 1 W11175
Near North Olmsted, OH 44070
Corina B
Job Details: 12/31/2020
DISHWASHER GE DDT595SGJ5WW "CC that the unit is not draining. Checked the drain pump clear. Will need a new drain pump; used 1 WD19X24829 (Drain pump), and 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/31/2020
DRYER WHIRLPOOL WED9400ST0 When arrive customer said that the wife notice heat going in air dry only setting so check for heating element ground is good call whirlpool tech line spoke to Chris we check relay on control found a close relay will need control customer did not needed t
Near Willoughby, OH 44094
Jason N
Job Details: 12/31/2020
WASHER WHIRLPOOL MVW7232HW0 "Installed UI console, ran auto test and calibration. Op test good."
Near Chester Township, OH 44026
Jason N
Job Details: 12/31/2020
REFRIGERATOR MAYTAG MFI2269FRZ03 "Cc unit freezer not coolingCustomer showed house title as pop, contacted HB, office will have to see if WP approves. Temped freezer section, reading 35 degrees, ff section reading 39 degrees. Checked frost pattern on evaporator. No frost pattern, ice bal
Near Painesville, OH 44077
Jeff M
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed the new part op tested good.
Near Andover Township, OH 44003
Jeff M
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed the new part op tested good. ; used 1 SHIPPING (shipping and handling) from stock
Near Russell Center, OH 44072
Jason N
Job Details: 12/31/2020
RANGE KITCHENAID KSGB900ESS3 "Cc unit griddle coating is flaking off. Customer cannot find pop. Customer will have to contact Snow bros. Or WP for pop or auth. For repair. Advised her if we have an authorization we can order part, she would not need a return to trip for install as it
Near Conneaut, OH 44030
Jeff M
Job Details: 12/31/2020
MICROWAVE KITCHENAID KMHS120ESS3 The interlock switch failed installed the kit from the service pointer unit tested good; used 1 W11244490 (INTERLOCK SW KIT) from stock
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc unit not making ice Ran diagnostics found E2 motor lost position Ran test harvest ice maker timed out Needs ice maker ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 12/31/2020
DRYER MAYTAG MDE2400AYW Cc: baffles fell offFound screw holes stripped out. Cannot re installed baffles.
Near Cleveland, OH 44108
Joe O
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: frost buildup in freezer, freezer drawer hard to close, insufficient cooling during warmer monthsFound temps in ff section at 39 degrees and freezer at 5 degrees. Found freezer drawer missing wheel. Found gasket worn and not sealing around freezer. N
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/31/2020
WALL OVEN KITCHENAID KEMC308KSS0 "Replace glass,opt test ok"
Near Cleveland, OH 44118
Joe O
Job Details: 12/31/2020
MICROWAVE KITCHENAID KOCE500ESS08 "Installed communication harness. F6e8 error code still coming back. Called whirlpool tech line spoke with Robert. Found thermostat burned out and wiring shorted. Needs thermostat, and harness.; ordrng 1 4375430 (thermostat) and 1 W11449277 (HARNESS)"
Near University Heights, OH 44118
Dan H
Job Details: 12/31/2020
DRYER WHIRLPOOL MED7230HW1 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer
Near Aurora, OH 44202
Brian M
Job Details: 12/31/2020
DRYER MAYTAG LSE7806ACE Cc unit not working Found brake to be seized and not releasing Needs brake assembly but it requires a special tool that is no longer available ; ordrng 1 WP6-2011900 (brake-bd) and 1 12112425 (belt set-maytag)
Near University Heights, OH 44118
Dan H
Job Details: 12/31/2020
WASHER MAYTAG MVW7232HW0 "Customer complaint that unit is not working properly, ran diagnostics found f0e4(spin limited by water temperature) error code, found hot and cold water line reversed, corrected, op test good"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 12/31/2020
DRYER WHIRLPOOL WGD49STBW2 "Installed new timer, op test good"
Near Reminderville, OH 44202
Brian M
Job Details: 12/31/2020
WASHER MAYTAG MHW6630HW0 Cc unit not spinning clothes on normal cycle Found spin to be turned off Advised customer on settings Turned spin on OP Test Ok
Near Westlake, OH 44145
Gabriel P
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDHE704DSS0 Replace assembly pump opt test ok but found sensor burn and plastic shelf broke when trying to take out also some got caught on cabinet seal and torn it ordering spoke to cp senior tech if you need any information ; ordrng 1 W11177741 (gasket) and 1 WPW10
Near Lorain, OH 44052
Marie V
Job Details: 12/31/2020
WASHER WHIRLPOOL RTW4516FW2 "Cc that unit does not pass sensing. Ran diag found no error codes. Drain hose looks good. Started a load. Unit pass sensing fill. Check ohms on valve they were on range. Ran unit 3 times on regular and bulky item, pass. Unit is working as designed."
Near Euclid, OH 44132
Joe O
Job Details: 12/31/2020
DRYER WHIRLPOOL WED4815EW1 "Cc: smoking, burning smellFound element shorted to ground, found element ignited lint in unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to rep
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 12/31/2020
DRYER JENN-AIR JDG2000W "Cc unit making rumbling sound when stoppingRan dryer op test, some vibration noise happening during cycle. Stopped unit, can hear blower wheel spinning down, free spinning on motor shaft. Unit needs blower wheel.; ordrng 1 31001043 (wheel,blower4984), us
Near Westlake, OH 44145
Marie V
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDTE234GPS1 "Cc that unit is not drying the dishes properly at the second and 3 rack. Ran calibration no error codes on unit, took temp after calibration got 177*. Advice cust to run hot water at the sink before starting a cycle. Also recommend using rinse aid to hel
Near Berea, OH 44017
David R
Job Details: 12/31/2020
DRYER KENMORE 110.698228 "Cc burning smell. Front panel comes off, found a lot of lint charred on element, showed customer. Other than that the duct vent is charred but that happens over time, could be causing a little side smell from when element is heating up as well. Tested he
Near South Euclid, OH 44121
Jason N
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit ice maker will not workingReplaced ice maker using truck stock. Ran harvest test, ice maker indexed properly and filled mold with water. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL WDT910SAYM0 Cc: adjusters brokenFound rollers broke off adjusters. Needs adjusters.Customer refused to pay svc. Customer stated he was never quoted svc. Stated he was told we would come out and give an estimate. Office to contact; saved tckt
Near Hiram, OH 44234
Brian M
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Recovered refrigerant Installed listed parts Ran vac for 25 min stayed in 30 inch vac Watched for 15 no change Recharged with 5.5 oz r134a Normal frost pattern showed Advised to let cool for 48 hours
Near Cleveland, OH 44109
Dan H
Job Details: 12/31/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed new switch, op test good"
Near Westlake, OH 44145
Dan H
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Installed new Orion board, compressor did not start, nothing running, compressor watt test is over 100 watts, sealed system is good, unit needs new main control; ordrng 1 W11333076 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Marie V
Job Details: 12/31/2020
RANGE FRIGIDAIRE FFEF3016USB "Cc that unit temp is not correct and that the light on the top does not work. Preheated unit to 350*, after buzzer waited 15 more min took temp got 360* pointing at the pan inside oven, explain cust but she said she was having issues cooking cookies and
Near Kent, OH 44240
Brian M
Job Details: 12/31/2020
REFRIGERATOR KENMORE 106.567065 "Cc fridge freezing things Found damper not functioning properly its stuck open Needs diffuser and recommend replacing thermistor ; ordrng 1 WP2301101 (diffuser) and 1 WP2188819 (temp sensor), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44135
Dan H
Job Details: 12/31/2020
WASHER WHIRLPOOL NTW4516FW3 "Customer complaint that unit is not starting, Customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, found only 30vac to control, outlet has 120vac, plugged unit in w
Near Auburn Township, OH 44023
Jason N
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Cc unit not starting, water sitting in bottom. Customer states unit will fill and rain, but will not wash. Ran diagnostics, found codes 6-4 for float switch open and 6-1 for low/ no water. Ran diagnostics cycle, water fill is good, pump motor receiving p