We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44123
Joe O
Job Details: 12/28/2023
"Cc: not startingFound drain pump running upon applying power. Cancelled. Started. Found low water pressure. Good house pressure. Needs water valve. Customer does not want to repair at this time; ordrng 1 W11210463 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Painesville, OH 44077
Dan H
Job Details: 12/28/2023
"Customer complaint of grinding/rubbing noise, confirmed, found a screw in felt slide, removed, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willoughby, OH 44094
Dan H
Job Details: 12/28/2023
"Customer complaint that unit is not starting, started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44134
Manny
Job Details: 12/28/2023
"Cc unit not cooling in both sections, verified and warm in the for and frozen on fz, unit needs heater and evap fan.; ordrng 1 W11559968 (Fan) and 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seven Hills, OH 44131
Manny
Job Details: 12/28/2023
"Customer states that he thinks that the parts was used because it came in a open box and the bottom weld is broken, verified and no padding in box discharge line is bend but fixable, bottom bracket weld is snapped looks like the compressor came off the box during shipping will reorder compressor.; ordrng 1 W11574734 (Compressor)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Parma, OH 44134
Manny
Job Details: 12/28/2023
Cc unit not advancing verified and not advancing replaced timer opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KEMC308KSS02
Near Westlake, OH 44145
Manny
Job Details: 12/28/2023
Replaced la
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Columbia Station, OH 44028
David R
Job Details: 12/28/2023
Customer is cooking and all burners and grills are hot. Tried replacing all but too hot. Customer said he will put on the remaining ones. Good. Op Test Ok.
We serviced a
KENMORE WASHER
Model 110.25132411
Near Berea, OH 44017
Marie V
Job Details: 12/28/2023
"Cc that the unit is not completing cycle and they have to play with latch in order to work. Ran diag found error code F5e3 lid unlock fault . Tested unit, replaced latch from T/S. Ran calibration. Op test ok; used 1 W11307244 (DOOR LOCK), from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Columbia Station, OH 44028
David R
Job Details: 12/28/2023
"Cc maybe leak on the floor, even when not using, not draining. No error codes. Ran unit all the way through test diagnostics, good, all components working. No leaks. All water draining. Going though and heat turning on at end of cycle. Advised customer make sure nothing is impeding any of the spray arms to get jammed and spray water to front door. As of today. No problems. Adjusted height of drain pump hose under sink to disposal. All functions normal. All draining is good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Berea, OH 44017
David R
Job Details: 12/28/2023
"Replaced wash motor assembly. Tested good, no leaks. All components good. Customer to mount. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Seven Hills, OH 44131
David R
Job Details: 12/28/2023
"Replaced FF gasket. Also advised customer to not place heavy items to weigh down door, could potentially open fridge. Unit is good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, OH 44017
David R
Job Details: 12/28/2023
Replaced agitator and screw. Customer was asking anything that can be done about clothes with strings wrapping around agitator. Can possible use a washable clothes bag to secure items in. Ran diagnostics. Good. Ran drain/spin to test. Unit is good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Columbia Station, OH 44028
David R
Job Details: 12/28/2023
"CC unit not cooling top section. Ice build up on FF evap. Fan is not working. Ordering fan, harness and support. ; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Fan support) and 1 WPW10277799 (Harness fan FF evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Grafton, OH 44044
David R
Job Details: 12/28/2023
"Cc questions about door opening and closing. No problems. Opening and closing properly. Adjusted latch strike. One sleeve was cracked, replaced from t/s. Tested. Good. Op Test Ok. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near LaGrange, OH 44050
David R
Job Details: 12/28/2023
Cc unit not washing. Water coming in and draining good. 4-3 wash motor error. Ordering control and wash motor. ; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Bay Village, OH 44140
Angel
Job Details: 12/28/2023
Cc that unit is working now but sometimes if you open the door after it starts the unit will freeze and get stuck in drain mode but will not do anything even if you try to reset it. Ran diagnostics to see the error codes and and had and F8E4 error code float switch open. Looked underneath and found some water in drip pan. Found seal was bad had one in truck from surplus parts. Replaced gasket explained to customer opt test good.; used 1 W11483553 (Gasket) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 12/28/2023
Replaced doors opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Avon, OH 44011
Angel
Job Details: 12/28/2023
Cc that unit has damage to it. Verified and found damage to rear panel and cabinet ordering parts. Office to reschedule.; ordrng 1 W10676680 (Cabinet) and 1 W11486091 (Rear panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Parma Heights, OH 44130
Marie V
Job Details: 12/28/2023
"Cc of a grease leaking from right hand side, confirmed, no water just grease is from hinges, had too much grease on them. Corrected op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Marie V
Job Details: 12/28/2023
"Replaced gearcase, slider, rotor , stator and wahsplate. Found lid has a crack on it. Ran calibration, pass. Still working but it will break all the way soon. Ordering lid and hinges, ; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge l) and 1 WP8572974 (Hinge r)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brook Park, OH 44142
Marie V
Job Details: 12/28/2023
"Cc door is not closing properly because hinge is broken. Confirmed, will need new hinge, ordering parts; ordrng 1 WP8563965 (Hinge l) and 1 WP8572974 (Hinge R)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Rocky River, OH 44116
Marie V
Job Details: 12/28/2023
"Replaced control board, tested all buttons. Working op test okBrought core for return"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS22
Near Westlake, OH 44145
Marie V
Job Details: 12/28/2023
"Cc that microwave clip is broken. Confirmed, replaced part. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/28/2023
CC that there is water leaking. Confirmed. Found the dishwasher leaning forward. Raised the feet to level the dishwasher. There are no screw to support the dishwasher from moving. Advised Cust to get a bracket to go under the countertop to secure the dishwasher. Started a cycle let run for 25 minutes no leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/28/2023
CC that there is a burning smell when the heater turns on. Confirmed. Found a piece of debris on the heater. Removed the debris. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Streetsboro, OH 44241
Corina B
Job Details: 12/28/2023
There is a clicking sound. Confirmed replaced the slide from t/s. Ran a spin and an agitate. ; used 1 W10734521 (SLIDER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/28/2023
CC that the lights are not working and freezer handle is loose. Confirmed. Found the 3 led lights in the ceiling out. Replaced the led light from surplus t/s. Tightened the handle. Opt test ok. ; used 1 W11239944 (Led) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Pepper Pike, OH 44124
Corina B
Job Details: 12/28/2023
"CC that there is a loud noise when turning it on. Confirmed. Found the blower wheel is cracked. The drum is rusting and paint is flaking off. Will need a new drum, dryer repair kit, blower wheel and a motor. Office to reschedule ; ordrng 1 W10626460 (Drum) and 1 W11126010 (Motor) and 1 WP697772 (Wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Cleveland, OH 44124
Corina B
Job Details: 12/28/2023
"CC that the door fell and hit her knee. Confirmed. Found the hinges are broken. Will need new hinges. Called safety. Zhen unit is going to be replaced due to hinges breaking.Cust needs to call safety. ; ordrng 1 W11573703 (Hinges) and 1 W11573702 (Rt hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Beachwood, OH 44122
Corina B
Job Details: 12/28/2023
CC that the dryer is not heating. Confirmed. Found the heater open. Replaced the heater and the cutoff. Tested. Opt test ok.
We serviced a
GENERAL ELEC MICROWAVE
Model PSB9100DF1WW
Near Lyndhurst, OH 44124
Corina B
Job Details: 12/28/2023
"CC that the microwave is not heating. Confirmed. Tested with a cup of water, magnetron buzzing. Will need a new magnetron, diode and capacitor. ; ordrng 1 WB26X32629 (Magnetron) and 1 WB27X11033 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/28/2023
"CC that the freezer is at 32 and ff is at 40. Confirmed. Found a ball of ice on the evaporator. Will need the compressor and evaporator. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, OH 44092
Corina B
Job Details: 12/28/2023
"CC that the water is leaking, squealing and rust spots on the clothe. Found the valve weeping, the belt is slipping. There is rust on the lid. Replaced the valve and belt from t/s. Will need touch up paint. Customer can paint the lid. ; ordrng 1 72017 (Paint), used 1 W11210459 (VALVE), 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Strongsville, OH 44136
Bill
Job Details: 12/28/2023
"Cc not getting cold, confirmed cc. 34 in freezer, 50 in ff sec. Pulled amps during compressor operation. Amps at 0.78, ordered new compressor, evap, and filter dryer. Follow up scheduled for 1/04.; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11550396 (Evap)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near North Royalton, OH 44133
Bill
Job Details: 12/28/2023
"Cc grinding noise, confirmed cc. Found bolt holding rotor assembly was loose. Tightened, opt test good."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Royalton, OH 44133
Bill
Job Details: 12/28/2023
"Cc unit starts but does not heat, confirmed cc. Replaced the heating element from truck stock. Opt test good.; used 1 279838 from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2827LL00
Near Brecksville, OH 44141
Bill
Job Details: 12/28/2023
"Confirmed error codes, spoke with tech line. Tech line had me order signal harness and eol harness. Office to follow up as signal harness was not in stock.; ordrng 1 W10562910 (EOL harness) and 1 W11249916 (Signal harness)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Broadview Heights, OH 44147
Bill
Job Details: 12/28/2023
"Cc unit stopped working, confirmed cc. Found electrical issue with outlet. Advised customer they need to get an electrician out to fix issue."
We serviced a
SAMSUNG DRYER
Model DVG52A5500C/A3
Near Walton Hills, OH 44146
Bill
Job Details: 12/28/2023
"Cc unit will not start, confirmed cc. Tested belt switch and thermistors on blower housing, found the thermistors where open. Ordered new thermistors, follow up scheduled for 1/4/24; ordrng 1 DC32-00007A (Thermistor) and 1 DC47-00016A (Thermistor ac), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Beachwood, OH 44122
Bill
Job Details: 12/28/2023
"Cc same noise as before, confirmed cc. Was able to get it to make noise after playing with it a bit. Same as before condenser vibrating on the tile floor. Advised customer to slide a bit of cardboard under unit to help reduce noise of vibrations."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Jason N
Job Details: 12/28/2023
"Cc unit not spinningPlugged in unit, found unit stuck in drain out mode. Canceled drain out mode, started into drain out mode again. Checked pressure hose, blew through hose, hose is clear. Ran diagnostics, found code f8e1 for no/low fill, f3e1 for pressure system fault and f1e1 for main control fault. Unit will need main control replaced ; ordrng 1 W11654022 (Control-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Garfield Heights, OH 44125
Jason N
Job Details: 12/28/2023
"Cc unit smokes when trying to run a bakeInspected oven cavity. Found evidence of a spillage on bottom oven plate, pulled plate and checked underneath. Ran bake test, found residual spillage is burning off bottom plate. Let burn residual off then stopped cycle. Ran bake test again to burn off more residue. Ran heat cycle until unit stopped smoking. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44105
Jason N
Job Details: 12/28/2023
"Cc unit frequently goes offbalance, agitation is hard on clothing Ran diagnostics, found code f0e9 for offbalance pause. Ran test cycle, all functions passed. Tub suspension checks good. Ran spin and drain test with clothing load. No abnormal vibration or movement. Advised customer on choosing appropriate wash cycle for the load, and ensuring load distribution during spin cycle to minimize vibration/off balance situations. If offbalance stoppage of unit happens, they can run an additional Drain and Spin. Unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Cleveland, OH 44120
Jason N
Job Details: 12/28/2023
"Installed spark module. Ran bake test, no spark. Op test no good. Checked power from ACU, 0v to spark module. Unit will need ACU replaced. Part (9761594) is discontinued. Unable to repair unit; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Cleveland, OH 44143
Jason N
Job Details: 12/28/2023
"Cc unit not starting Unit will not start, customer also claims a burning smell. Started timed dry cycle test, unit motor relay clicks but no tumble. Checked power at control relay, good at 121v. Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Retested dryer cycle, unit tumbles and heats. No burning smell. Unable to check vent outlet for proper airflow. Advised customer to contact a vent service company to have venting inspected/cleaned. Unit op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Gates Mills, OH 44040
Jason N
Job Details: 12/28/2023
"Cc unit squealing noise and small amount of water appearing from underneath Ran test cycle, heard noise from gearcase during spin cycle. Checked under unit, found water has been leaking through tub seal and into gearcase. Unit will need Gearcase replaced. ; ordrng 1 W11454734 (Gearcase)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW6
Near Mentor, OH 44060
Dan H
Job Details: 12/28/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature 45 degrees, freezer section temperature at 37 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 WPW10143759 (Drier) and 1 5303918274 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Chesterland, OH 44026
Dan H
Job Details: 12/28/2023
"Customer complaint that burners are too low, confirmed, found that when stove is pushed all the way into stove slot it partially closes gas supply valve, advised customer that they needs a plumber to move gas line, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Roaming Shores, OH 44084
Dan H
Job Details: 12/28/2023
"Customer complaint that unit is making noise, confirmed, found hairline crack in blower wheel , installed new blower wheel, op test good ; used 1 WP697772 (Blower wheel) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austinburg, OH 44010
Dan H
Job Details: 12/28/2023
"Installed new drain hose, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Geneva, OH 44041
Dan H
Job Details: 12/28/2023
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC47-00019A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GSS22JFPDCC
Near Madison, OH 44057
Dan H
Job Details: 12/28/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at -10 degrees, found evaporator frozen solid, found defrost heater open, unit needs new defrost heater, customer does not want repair ; ordrng 1 WR51X10101 (Defrost heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/28/2023
"Cc: squealingFound pulley lubricated, causing belt to slip. Whipped off pulley. All rollers spin free no abnormal noise. Tested. Found unit still squeaking. Spoke with bj, stated only other thing could be the motor. Needs motor and blower wheel; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Lyndhurst, OH 44124
Manny
Job Details: 12/27/2023
"Cc unit not heating, verified and good voltage took apart and heater open, unit needs element replaced ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ
Near Lyndhurst, OH 44124
Manny
Job Details: 12/27/2023
"Cc unit leaking into the fz, verified and drain clogged, steam and cleared drain, opt testok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS04
Near Mayfield Heights, OH 44124
Manny
Job Details: 12/27/2023
"Replace damper ran test 121 good operation, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Beachwood, OH 44122
Manny
Job Details: 12/27/2023
"Cc that both sides Modules have been replaced, and light still flickers, asked if the top Module in the ff was replaced hes asking if there was a 3rd light they didnt knew, unit needs module but customer will purchase from Amazon and install."
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GS00
Near Shaker Heights, OH 44122
Manny
Job Details: 12/27/2023
"Cc flame discoloration and too high, verified and adjusted flame, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Beachwood, OH 44122
Jason N
Job Details: 12/27/2023
Cc door not closing due upper rack not retracting back all the way. Confirmed upper rack not retracting fully. Found adjuster wheel from original adjusters still in the left side track. Removed wheel. Upper rack retracting fully and door closing. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/27/2023
"Cc that unit is not heating up. Confirmed. Stared unit, ignitor does not comes on, checked all fuses good. Found ignitor open. Replaced from T/S. Tested unit. Ignitor comes on. Op test ok; used 1 279311 (IGNITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44125
Manny
Job Details: 12/27/2023
"Cc rack falling off verified and wheel off adjusters, replaced adjuster with pre Id opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near East Cleveland, OH 44112
Jason N
Job Details: 12/27/2023
Installed burner valve. Tested all burners for operation. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44108
Jason N
Job Details: 12/27/2023
"Installed suspension, hub, gearcase and washplate. Ran test cycle and then drain and spin test with clothing load. No abnormal vibration or noise. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AS04
Near Eastlake, OH 44095
Jason N
Job Details: 12/27/2023
"Installed thermal fuse. Turned breaker on. Unit did not power on. Op test no good. Checked power into main control on p6 connector. Good power in at 121v. Unit will need main control replaced as well. Quoted customer additional part cost. Customer unsure if moving forward with repair, will call the office in the next day or so with determination; ordrng 1 W10839510 (Control-elec)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Eastlake, OH 44095
Jason N
Job Details: 12/27/2023
"Cc unit out of balance, not spinning out and draining properlyChecked tub suspension, found basket has excessive movement. Pulled washplate, found basket spanner nut is not tightened. Unable to tighten spanner nut, threads are smashed. Replaced spanner nut using misc truck stock part (W10909670). Ran spin and drain cycle with clothing load. No abnormal vibration, unit spun out and drained properly. Op test good. ; used 1 W10909670 (Nut-spaner) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Timberlake, OH 44095
Jason N
Job Details: 12/27/2023
Cc grates on unit broken Customer stated this is the second set of grates that are broken. Installed new set of grates using customer supplied parts. Verified that this new set is damage free. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chesterland, OH 44026
Joe O
Job Details: 12/27/2023
Cc: not coolingFound excessive compressor noise during start up. Found compressor excessively hot. Compressor not running. Condenser fan running. Needs compressor kit; ordrng 1 W11370574 (Compressor kit)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chesterland, OH 44026
Joe O
Job Details: 12/27/2023
Installed ui and harness. Tested. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model FEB27S5ABB
Near Euclid, OH 44119
Joe O
Job Details: 12/27/2023
Cc: not heatingFound control receiving proper power. Found control relay not closing. Needs controlControl shows discontinued. ; ordrng 1 318010900 (Control(discontinued))
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Willoughby, OH 44094
Joe O
Job Details: 12/27/2023
"Cc: no heatFound no gas getting to unit. Followed gas supply line, line is not connected to gas supply. Need plumber"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/27/2023
Installed water valve. Ran auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Joe O
Job Details: 12/27/2023
"Cc: not dispensing fabric softener, machine walkingFound customer does not have proper pedestal under unit. Pedestal is too short, does not cover full machine bottom. Found cold water valves are both functioning. Ran rinse and spin. Unit filling through both bleach and detergent, but not both valves at the same time. Machine is well balanced. Advised customer to remove pedestal. Needs control; ordrng 1 W11322903 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDC4809PAW2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/27/2023
"Customer complaint that unit is not draining, started normal wash cycle, unit filled and began washing, canceled cycle, unit did not drain, drain pump is not working, unit needs new drain pump , customer does not want repair at this time ; ordrng 1 WPW10348269 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Madison, OH 44057
Dan H
Job Details: 12/27/2023
"Customer complaint of f8e4 error, started normal wash cycle, unit filled and began washing, no leaks found, no water found in drip tray, found fill valve stuck open, unit needs new valve ; used 1 W11434044 (Valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lorain, OH 44052
Angel
Job Details: 12/27/2023
Cc that unit just keeps clicking without using unit. Found that one of the switches is causing the issue will need harness and ordering spark module as well.; ordrng 1 W11620480 (Harness) and 1 W11565127 (Spsrk module)
We serviced a
MAYTAG DRYER
Model n/a
Near Willoughby, OH 44094
Joe O
Job Details: 12/27/2023
"Cc: noise during cycleFound ms tag worn. Found rollers worn. Needs rollers. ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Elyria, OH 44035
David R
Job Details: 12/27/2023
"Cc unit will not start cycle, lights up. Found striker that goes into latch broken. Replaced from surplus, tested, good. All components working, Op Test Ok. ; used 1 W11457841 ( Strike) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 12/27/2023
"Cc unit no t not making ice. E5 icemaker error. Ice blocking water line to icemaker. Valve weeping. Ordering icemaker , heater and valve. ; ordrng 1 W11658802 (Icemaker) and 1 W10820065 (Fill tube heater) and 1 W11255718 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Corina B
Job Details: 12/27/2023
"CC that the dishwasher does not turn on. Confirmed. Checked power at the outlet, good. Ui is not responding. Will need a new control, possibly the ui. Cust does not want to repair at this time. ; ordrng 1 W11368911 (Ui) and 1 W11305308 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMC20005YW01
Near Rocky River, OH 44116
Angel
Job Details: 12/27/2023
Cc that unit was saying loc when pressing buttons. Found display was locked unlocked display tested unit opt test good.
We serviced a
IKEA WALL OVEN
Model IBS224PSM0
Near Rocky River, OH 44116
Angel
Job Details: 12/27/2023
Cc that oven would mot turn on. Checked power and it was good but not getting to analog clock. After some testing we set the clock properly so the clock could be set to manual operation and now its working as should opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Jason N
Job Details: 12/27/2023
"Cc unit door alarm intermittently activates, doors are closed Checked door inputs, test 16 and 17, RC left door checks good, RC right and freezer not reading closed. Checked both switches, both checked good. Voltage from p2 to switches reading only 95v, should be line voltage which is 125v. Unit will need main control replaced. Quoted customer repair cost. ; ordrng 1 W11224256 (Contrl-elec) and 1 W11123941 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 12/27/2023
"Installed damper control. Ran test 3, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Perry, OH 44081
Dan H
Job Details: 12/27/2023
"Customer complaint that freezer section door needs to be lifted to close, confirmed, found spacer on wrong side of hinge, corrected, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEA2
Near Perry, OH 44081
Dan H
Job Details: 12/27/2023
"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Painesville, OH 44077
Dan H
Job Details: 12/27/2023
"Customer complaint that unit is freezing food in fresh food section , freezer section temperature at -4 degrees, fresh food section temperature at 25 degrees, unit needs new air damper ; ordrng 1 W11645127 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 12/27/2023
Replaced icemaker. Cycled and called for water. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near North Olmsted, OH 44070
David R
Job Details: 12/27/2023
"Cust said doing the same things as previously. Not washing. Also mentioned tech said if the control doesnt work, motor and heater will be next. Still getting wash motor error. Would replace wash motor, heater, sensor, control and harness. ; ordrng 1 W11025157 (Wash motor) and 1 W11084121 (Sensor) and 1 W11227372 (Harness) and 1 W10906426 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Middleburg Heights, OH 44130
David R
Job Details: 12/27/2023
"Cc unit vibration. Pushed down on unit, suspension rods good. No error codes. Ran test diagnostics. All components working and unit is leveled. Ran test diagnostics and factory diagnostics mode. Put a load of towels in. Put water into them and then ran a drain and spin. The unit is working fine. All good. Customer will need to zip tie or foam on drain hose to keep it from hitting back of unit and wall. Unit is good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Rocky River, OH 44116
Angel
Job Details: 12/27/2023
"Installed caps, brackets and cabinet seal opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Willoughby, OH 44094
Jason N
Job Details: 12/27/2023
"Cc unit not heatingUnit was not hooked up, moved to a different unit. Checked all thermals. Found thermals fuse open. Connected power cord and ran timed dry test. Unit heating and tumbling. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brook Park, OH 44142
Marie V
Job Details: 12/27/2023
"Cc that unit stopped working, they rebooted unit, started working but did not finished cycle and shut off again. When arrived unit was unplugged , plugged in unit and tested it, pass, ran diag , no error codes. Ordering control and panel. ; ordrng 1 W11637581 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Parma Heights, OH 44130
Marie V
Job Details: 12/27/2023
"Cc that unit was leaking nd is leaking water every other see some water. Found half of evaporator frozen with ice, tested water no leaks, called Bj . Tested drain tube, theres rust on it will need to be replaced , unit will need new thermistor and drip pan; ordrng 1 W10316760 (Thermistor) and 1 W11162078 (Driip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Parma Heights, OH 44130
Marie V
Job Details: 12/27/2023
Cc that the unit is not cooling. Took temps they are in the 60s*. Took evaporator cover off and found no frost on freezer. One big ice build up . Unit needs sealed system job repair. ; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Parma, OH 44134
Marie V
Job Details: 12/27/2023
"Cc that unit was installed and now is showing an error code. Confirmed, found float switch was never hooked up. Corrected issue. Stared unit. Working properly, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan H
Job Details: 12/27/2023
"Customer complaint that unit is not spinning properly, confirmed, found broken wire at capacitor , unit needs new harness ; ordrng 1 W11665968 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 12/27/2023
"installed compressor brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890099 (Lokring), 1 W10890117 (Lokring), and 1 W10890102 (Lokring) from stock"
We serviced a
GE WASHER
Model GTW720BSNWS
Near Seven Hills, OH 44131
Marie V
Job Details: 12/27/2023
"Cc that unit is starting on its own and cant cancel cycle. Confirmed, theres water coming in while unit is off. Will need new water valve. Also showed cust how to reset if this ever happens again. Cust will think about repair; ordrng 1 WH13X26637 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44125
Marie V
Job Details: 12/27/2023
"Cc Right front burner not working. Confirmed, igniter is working, replaced burner. Tested it. Op test ok"