We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near North Olmsted, OH 44070
Marie V
Job Details: 01/28/2022
"Replaced pump , tested unit. No leaks. Op test ok"
We serviced a
KITCHENAID RANGE ELE
Model KESS907SSS01
Near Cleveland, OH 44119
Corina B
Job Details: 01/27/2022
"Replaced the burner. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Middleburg Heights, OH 44130
Manny
Job Details: 01/27/2022
"Cc unit not spinning, unit will need a shifter use shifter from T/S; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Elyria, OH 44035
Marie V
Job Details: 01/27/2022
"Ran entitlement unit shows in warranty, cc that the oven does not works. Found gas valve shut off in the back. Turned back on. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/27/2022
CC that the ice maker is not making ice. Confirmed. Found the arm not going down all the way to start the ice maker. The arm stops half way. Replaced the ice maker. Filled. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Parma Heights, OH 44130
Manny
Job Details: 01/27/2022
"Cc unit not draining, found unit in a emergency drain. Ran diagnostics found no codes, held down start button unit draining and cleared emergency drain. Unit is working as designed op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/27/2022
"Need interlock giving estimate he wants to replace it use t/s part test unit after install,opt test ok ; used 1 W11244490 (Latch) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elyria, OH 44035
Marie V
Job Details: 01/27/2022
"Cc that the unit will not run. Confirmed. Verify Power, from L1 to N 0V , from L2 to N 124V and from L1 to L2 124V. Will need electrician."
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208DSS9
Near Painesville, OH 44077
Dan H
Job Details: 01/27/2022
"Customer complaint that lower oven temperature is too low, customer started bake for 350 degrees, found previous offset adjustment was made to top oven instead of lower oven , corrected, op test good"
We serviced a
MAYTAG DRYER
Model MEDC700VW0
Near Mentor, OH 44060
Dan H
Job Details: 01/27/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.9659011
Near Mentor, OH 44060
Dan H
Job Details: 01/27/2022
"Customer complaint of squealing noise, confirmed, squealing is coming from idler pulley, found belt dry rotted, unit needs new idler pulley and belt; ordrng 1 661570V (Belt) and 1 279640 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Avon, OH 44011
Marie V
Job Details: 01/27/2022
"Cc that the u it is not making ice. Took temps 36* fresh food and -2* on freezer. Verify ice maker fan runs, good. Check error code E2 ice maker motor lost position, ice maker is stuck, tried to cycle but it wouldnt work. Cust had part, replaced ice maker, cycled and filled with water. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/27/2022
Replace all parts technician order
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Brecksville, OH 44141
Corina B
Job Details: 01/27/2022
CC that the unit is not working. Confirmed. Checked the power to the pump and motor 0 volts. Will need a control; ordrng 1 W11306302 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Seven Hills, OH 44131
Corina B
Job Details: 01/27/2022
"CC that the unit is cracking when closing the door. Confirmed. Found the kick plate not attached to the top of the of the cabinet. The vent was bent out of shape, bent the vent to correct shape. Attached the kick plate, no noise. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Austinburg, OH 44010
Brian M
Job Details: 01/27/2022
Pulled doors for customer to clean
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 01/27/2022
Cc of noise when washing Found noise being caused by a rubber mat under unit bunched up and was rubbing rotor stator housing Removed may OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WML35011KS0
Near Amherst, OH 44001
Angel
Job Details: 01/27/2022
Replaced control and ui tested and no more sound. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/27/2022
Customer never received motor. Re ordering motor; ordrng 1 W11105178 (motor-drve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Windham, OH 44288
Brian M
Job Details: 01/27/2022
Cc unit goes to wash then stops Installed control same issue Found unit not getting enough cold water pressure Fixed and cleaned valve OP Test Ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3900UW
Near Ravenna, OH 44266
Brian M
Job Details: 01/27/2022
Cc of leak Found leak coming from fill hose Disconnect power to valves to prevent damage if unit is started Needs hose ; ordrng 1 5304508358 (fill hose)
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, OH 44011
Marie V
Job Details: 01/27/2022
"Cc that the unit is not working , that always goes off balance, that it shows error code every time it goes off balance. That cant wash a queen size sheets because they get all tangled. Unit is not responding at this point. It will not enter diagnostics. Unit will need new main control and UI. Tested dampers they bounce twice. Will order controls and dampers. Verify unit underneath , pass. Called tech line. He said to ohms out drain pump that can cause control to short it out . Drain pump is out of range. ; ordrng 1 W11130356 (Suspension) and 1 W11171748 (Control) and 1 W11112662 (Ui) and 1 W10876600 (Drain pump)"
We serviced a
GE WASHER
Model WPSE4200A0WW
Near Parma, OH 44134
Corina B
Job Details: 01/27/2022
CC that the unit has a loud noise in 5e spin. Checked underneath found oil leaking. Gearcase is nla. ; ordrng 1 WH38X10002 (Gearcase)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Amherst, OH 44001
Angel
Job Details: 01/27/2022
Replaced heater tested unit for leaks. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Angel
Job Details: 01/27/2022
Cc that latch broke. Verified and the latch is fine just the strike was broken replaced strike and tested unit and working as should. Heater did not need to be replaced already had the updated one installed. Opt test ok.
We serviced a
KENMORE DRYER
Model n/a
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/27/2022
"Cc unit not drying Found unit not heating, ignitor not glowing. Checked all thermals. Found thermal fuse open. Replaced using truck stock part. Ran dryer op test. Good ignition and flame. Checked airflow at vent outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/27/2022
"Cc unit beeping/flashing, no operationRan diagnostics, found code f8e4 for overflow. Found small amount of water in drip tray, cleared out. Ran wash test for 20 minutes, no leaks found. Adjusted unit for slight tilt back to ensure water does rush towards door. Could not duplicate overflow condition at this time."
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Highland Heights, OH 44143
Joe O
Job Details: 01/27/2022
"Cc: gas smell, not heatingRan test cycle. Unit started heating. Unit has good heat and air flow. Unit is cycling heat. found small leak on incoming gas line. Tightened gas line. Re tested. No more leak. No gas smell. Op test okAdvised customer to contact gas company immediately if issue happens again."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Lorain, OH 44052
Angel
Job Details: 01/27/2022
Cc that unit was loud and not draining. Ran auto test and unit passed. Asked customer for a load of clothes and started a normal cycle to test unit when agitating and than put it into a drain and spin to check the spin. Unit is working as designed could not find any problems with unit at the moment. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KEBC208KSS04
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/27/2022
"Cc unit upper oven not heating properlyRan bake test to 350 degrees. Unit preheated properly, both elements working, let cycle for several minutes, found unit no longer heating on both elements, temperature dropping. L2 relay not closing, intermittent heating. Unit needs control board, part (8302305) is NLA for unit. Unable to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF1953YEW3
Near South Euclid, OH 44121
Joe O
Job Details: 01/27/2022
"Cc: leaking from freezer, ice in freezer bottomFound drain tube plugged. Cleared drain. Op test ok"
We serviced a
GE RANGE
Model JB750DJ3CC
Near Mentor, OH 44060
Dan H
Job Details: 01/27/2022
"Customer complaint of chemical smell at high heat, customer started bake for 450 degrees, smells like cooking oil , advised customer to run self clean on oven, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE371LVQ0
Near Aurora, OH 44202
Brian M
Job Details: 01/27/2022
Cc unit will turn on bake by itself Found relay stuck closed needs control ; ordrng 1 WPW10476353 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near South Euclid, OH 44121
Joe O
Job Details: 01/27/2022
Installed lid. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Brecksville, OH 44141
Manny
Job Details: 01/27/2022
"Cc unit was keeping the door lock Stated that she unplugged the unit and started draining and then unlocked, ran diagnostics and found error codes F8E1 for long fill no fill, and F3E1 for pressure switch fault, performed test 6 and 7 from tech sheet, valves are operational ohm out pressure switch and is out of range, have 5.2V going to switch, unit will need a pressure switch ; ordrng 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 01/27/2022
"Replace timer,ran for 20 minutes opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 01/27/2022
Installed control and ui Fans are no functioning Advised to let cool for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Aurora, OH 44202
Brian M
Job Details: 01/27/2022
Cc of no ice Found ice to be in bin and in mold Found container lid to be popped off Causing door not to close all the way Fixed handles and bin OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Jason N
Job Details: 01/27/2022
"Cc unit not heating Ran m/s for entitlement, good purchase date, under 1 yr.Confirmed no heat from unit, checked power into unit, good at 243v. Checked all thermals, found hi limit thermostat open. Replaced using truck stock. Found hard wet lint buildup in bottom of vent tube. Cleared blockage. Checks vent outlet, found flapper stuck open, most likely snow blowing into open vent. Freed up flap. Ran dryer op test, good heat and airflow. Op test good. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lorain, OH 44052
Angel
Job Details: 01/27/2022
Cc that unit is not dispensing ice. Verified and found ice buildup around the blades cleared out tested unit and started to dispense ice as should recommended customer that if they dont use the ice a lot to shake the ice around to make sure it doesnt build up. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near South Euclid, OH 44121
Joe O
Job Details: 01/27/2022
"Cc: intermittently not working, flashing lightsFound error code f8e4(over fill, open float switch). Found unit leaking from supply line. Needs new supply line. Advised customer we do not do anything with supply line. Need plumber"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Cleveland, OH 44113
Manny
Job Details: 01/27/2022
"Cc unit doing the same as last time, she unit in a diagnostics cycle, found codes 6-6 for incoming water below 29C and 8-1 for slow drain, let unit go through the auto cycle a relay will trip in the control unit start acting like the door is open check for voltage to door switch have 6.supposed to have 13V control not sending proper voltage to door switch causing the unit to think that the door is open. Unit will need main control unit. Customer will not proceed with the repair at this time hell shop around for a new unit if he cant find one hell call us to proceed with the repair.; ordrng 1 W10479764 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Joe O
Job Details: 01/27/2022
"Cc: not making ice/intermittently making iceFound temps in freezer at 14 degrees, ff section at 40 degrees. Temps set to recommended. Pulled evap cover. Unit has full frost pattern. Found condenser completely plugged. Advised customer a plugged up condenser will cause over heating with the compressor. Advised customer to clean frequently. Condenser needs cleaned. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Corina B
Job Details: 01/27/2022
"CC that there is no noise in the Fz. Confirmed. Found ice build up in the Fz evap. Defrost heater is not turning on, 120 volts will need a new harness; ordrng 1 WPW10514110 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/27/2022
"Cc that unit is not spinning. Ran test and it would not spin also checked error codes and had a f25 error motor thacomehter fault. Took apart unit checked connections and was good. This motor has brushes on them so took them off to check them and one of them was basically completely worn out will need brushes tried to see if brushes were sold separately but its sold as the a whole drive motor assembly. Gave customer estimate and said she will leave like that and find a new one. Opt test ok.; ordrng 1 WPW10192987 (Drive motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model HRA0498185
Near Garfield Heights, OH 44125
Jason N
Job Details: 01/27/2022
"Cc unit water filter stuck Found filter stuck in housing, release mechanism popped out of place, unable to remove filter. Reinstalled release mechanism. Tested filter removal and reinsertion several times. Filter releasing properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Joe O
Job Details: 01/27/2022
Cc: not coolingFound dye leaking from drier. Compressor seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, OH 44202
Brian M
Job Details: 01/27/2022
Installed pump and seal OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ03
Near Cleveland, OH 44111
Corina B
Job Details: 01/27/2022
"CC that the unit is not cooling, raised the temp to 7 on both side. Confirmed. Ff 50* Fz 20*. 7 checked the evaporator good frost pattern. Fans are running, damper is opening. Replaced the control from t/s. Opt test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44105
Jason N
Job Details: 01/27/2022
"Cc unit lid not locking Found lid strike had broken off. Replaced using customer supplied pre Id part. Ran auto test, all functions passed. Op test good."
We serviced a
JENN-AIR COOK TOP
Model JED3430GB01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/27/2022
Customer had unit uninstalled upon arrival. Advised customer we do not do install. Replaced cooktop. Advised customer they will have to contact contractor or installer to install unit. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Cleveland, OH 44119
Jason N
Job Details: 01/27/2022
"Cc unit not dispensing ice or waterFound no power to front door interface. Checked wiring at door hinge connectors. Found both water line and wire harness from door disconnected and crushed under unit. Unit will need new door. Selling agent states unit should be under warranty or at least under a new home warranty, he will contact seller or home warranty agency for pop or authorization and get back to us. ; ordrng 1 LW10898312 (Door)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Gabriel P
Job Details: 01/27/2022
"Replace latch and drain pump,then ran calibration and auto test pass,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Avon, OH 44011
Marie V
Job Details: 01/27/2022
Took POP. Cc that you have to open and close the door to get the microwave to work. Ran diag found error code 9 error codes of F6E0 and 1 F4E1 microwave cavity temp sensor error. Cavity sensor is on the interlocks. Unit will need new interlocks and UI. Advice cust to install on their phone the app to connect unit to WiFi. ; ordrng 1 W11428561 (Console) and 1 W11033422 (Interlock)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 01/27/2022
"Replace vent and drain pump,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/27/2022
Replace door opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/27/2022
"When try to take seal it wont come out do to glue inside door insulation,ordering door ; ordrng 1 W10815687 (Right door)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Highland Heights, OH 44143
Dan H
Job Details: 01/27/2022
"Customer complaint of loud squealing noise, confirmed, called whirlpool techline spoke to Scott , said to replace the belt, motor and pulley,part is out of stock so not scheduling return appointment ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Pulley kit) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model GHW9160PW0
Near Cleveland, OH 44143
Dan H
Job Details: 01/27/2022
"Customer complaint that unit stops mid cycle and flashes error code, ran test cycle, unit completed test cycle and only displayed sud error, bearings are very worn out, unit needs new front and rear tubs and basket, TWO TECHS, basket is no longer available, unit cannot be repaired ; ordrng 1 W10772617 (Tub) and 1 8182232 (Basket) and 1 W10772612 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS
Near Willoughby Hills, OH 44092
Dan H
Job Details: 01/27/2022
"Customer complaint of chemical smell, confirmed, smell is not refrigerant, fresh food section temperature at 40 degrees, freezer section temperature at at 5 degrees, good frost pattern on evaporator, fans are running, compressor is running , unit is operating as designed , unable to identify the source of the odor, advised customer remove all products from the unit and clean then test smell each product before putting back into fridge"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH
Near Willoughby, OH 44094
Dan H
Job Details: 01/27/2022
"Customer complaint that unit is not draining, confirmed drain pump impeller is broken, unit needs new drain pump ; ordrng 1 W11462456 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Eastlake, OH 44095
Dan H
Job Details: 01/27/2022
"Customer complaint that no buttons on user interface are lighting up, confirmed, stuck key test shows control is good, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11461692 (Panel/ui)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/27/2022
CC that the unit right front burner is not turning on. Confirmed. Found the black wire to the connector was back out. Reconnected the wire. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Euclid, OH 44132
Jason N
Job Details: 01/27/2022
"Installed new basket and bearing/shaft hardware. Ran manual spin test, no abnormal sounds heard. Ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 01/27/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/27/2022
"Repl ice box, cycled ice maker and filled up with water. Water level is good, did not overflow. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/27/2022
"Defrosted evaporator, replaced damper, fan harness and control. Advice cust to to allow unit 24 hours to reach normAl temps. Op test okBrought core for return"
We serviced a
GE DRYER
Model DBXR453EA1WW
Near Painesville, OH 44077
Joe O
Job Details: 01/27/2022
"Installed door switch. Ran test cycle. Found scraping noise from rear bearing on drum. Advised customer, needs rear tub bearing. ; ordrng 1 WE1M300 (retainer bearing) and 1 WE1M462 (rear bearing kit) and 1 WE1M461 (o-ring)"
We serviced a
WHIRLPOOL DRYER
Model LER3634EW0
Near Maple Heights, OH 44137
Brian M
Job Details: 01/27/2022
Installed belt and pulley Found bulkhead to be rusted out and affecting drum Bulkhead is NLA ; ordrng 1 3397264 (sub 279793)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/27/2022
Cc unit just flashing Found water in pan Found leak coming from water supply line Advised to get line replaced
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Corina B
Job Details: 01/26/2022
Replaced the drain pump and heater. Started a cycle several times drain each time. No leaks. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Huntsburg, OH 44046
Brian M
Job Details: 01/26/2022
Cc unit gave error Ran diagnostics found lid lock error Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Middlefield, OH 44062
Brian M
Job Details: 01/26/2022
Cc no heat Found unit not getting proper power from outlet Advised on electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Columbia Station, OH 44028
David R
Job Details: 01/26/2022
"Customer had questions about water flow from dispenser. Checked and water seems to be coming out normally. Checked water valve, good, water lines are good not smashed or crimped. Shut off valve, opened and turned off to make sure nothing was clogged. Took about 15-20 seconds to fill up an oz glass. Unit is worked good. Op test ok. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is not agitating, confirmed, found wash plate stripped, unit needs new wash plate ; ordrng 1 W10902814 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Corina B
Job Details: 01/26/2022
"CC that the unit is not working. Confirmed 4-3 wash motor 7-1 no heat. Checked the control 0 volts. The ui is lifting up. Will need a new ui, control and pump. Office to reschedule ; ordrng 1 W11085683 (Pump and motor) and 1 W11367678 (Ui) and 1 W11305308 (Control)"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW1
Near Highland Heights, OH 44143
Corina B
Job Details: 01/26/2022
"CC that there is a noise when running. Cut had a video sounds like something in the felt. Checked the felt no, obstruction. Let dryer run for several minutes, no noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Columbia Station, OH 44028
Gabriel P
Job Details: 01/26/2022
"Replace fan,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Joe O
Job Details: 01/26/2022
Cc: door not closing properlyFound door will not close completely. Needs hinges and receiversHinge and receiver out of stock. Office to reschedule; ordrng 2 W11411966 (Hinge)s and 1 W11045086 (hinge-recv) and 1 W11044775 (hinge-recv)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 01/26/2022
Cc that unit will not do anything. Verified power and was good. So took apart top to check control board and found a connector loose reseated plug tested unit and started functioning as should. Checked for any error codes and had a F4E3 error code Opt test ok.
We serviced a
GE RANGE
Model n/a
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/26/2022
Customer didnt want service
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, OH 44143
Corina B
Job Details: 01/26/2022
Replaced the lid. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/26/2022
Cc unit was leaving soap on top of clothes She switched to pods and its seemed better Ran auto test and calibration Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/26/2022
Cc of low flow errors Verified error but didnt see issue with valves Replaced valve anyways ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
David R
Job Details: 01/26/2022
"Cc unit not dispensing water. Customer pressed dispenser and water flowed out. Found that on left door the door switch light not be coming in good contact with the door, put in door spaced from t/s. Tested. Good. Water is coming out dispenser good. Measured fill is working properly. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/26/2022
"CC that the unit is not cold enough. Confirmed Fz 22 ff 50. Fans are running evap has a god frost pattern. Will need a new control and ui; ordrng 1 WR55X10832 (Control) and 1 WR55X10684 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, OH 44111
Manny
Job Details: 01/26/2022
"Cc unit no power and motor hums a bit then stops, found unit completely dead, unit needs electronic control, unit is under warranty, ordering main control ; ordrng 1 W11498193 (Electronic control)"
We serviced a
KENMORE DRYER
Model 11086742700
Near Avon Lake, OH 44012
Angel
Job Details: 01/26/2022
"Cc that unit is not starting. Verified and found belt broken will need belt and also needed the pulley. Replaced rollers, pulley and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS3
Near Bedford Heights, OH 44146
Corina B
Job Details: 01/26/2022
CC that the clean light flashes 4xs and pauses. Confirmed. Ran diag no codes. Ran a calibration. Running as designed. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, OH 44109
David R
Job Details: 01/26/2022
Replaced both upper lower controls and UI. Turned both on bake 350. Good. Cycling and Turning off. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, OH 44202
Brian M
Job Details: 01/26/2022
Cc of noise Noise complaint Is from drain hose vibration Advised on placing pipe cover over it to help dampen noise OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 01/26/2022
Replaced actuator. Ran diagnostics and calibration. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 01/26/2022
"Cc unit not powering on Was able to enter service for errors Got error f6e3 and f6e2 and f2e1 Found lid hinge cracked Needs ui control and lid ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 01/26/2022
"Cc: low water pressure, interior lights outFound freezer led burned out. Found unit has good incoming pressure. Removed filter, still have low pressure to unit. Needs filter housing, and led module; ordrng 1 W10695459 (module) and 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 01/26/2022
Installed led module. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, OH 44094
Joe O
Job Details: 01/26/2022
Installed led modules. Op test ok
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Cleveland, OH 44119
Joe O
Job Details: 01/26/2022
Cc: starts without coinFound unit is receiving proper power. Customer had unit running upon arrival. Cycled timer. Unit will not shut off. Needs timerUnit shows under 24 month parts only warrantyTimer out of stock. Office to reschedule ; ordrng 1 WPW10521398 (timer)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Euclid, OH 44123
Joe O
Job Details: 01/26/2022
"Cc: leaking where top rack bolts inFound upper rack not bolted in properly, rack mounts broken. Found tub dented in rear corner. Needs tub, third rack mounts, and tub nutsThird rack mount and tub out of stock. Office to reschedule; ordrng 1 W11553484 (Upper rack mount) and 1 W11580025 (Upper rack mount) and 4 W11545286 (Tub nut)s and 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Westlake, OH 44145
Angel
Job Details: 01/26/2022
"Cc that unit is not making ice. Verified by testing ice maker in diagnostics and harvest was good thermistor tested good as well. Removed ui and tested heater and was opened. Looked at fill tube and was frozen as well. Unit will need new door.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Westlake, OH 44145
Angel
Job Details: 01/26/2022
Cc that she uses different cycles and would just drain water out and shut off. Ran diagnostics and had a F6E4 error code float switch open. I removed float switch and tested it and tested good reinstalled and ran a test cycle and finished perfectly. Explained to customer to monitor for now but could not find any problems with it at this time and i would just be guessing it could of been something stuck under the float switch causing that issue as well. Called BJ to see what he thought and said the same thing just to reset it and have customer monitor for now. Opt test ok.