Local Reviews
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Corina B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced the ice maker and switch. Optest ok.
Dan H.
DRYER MAYTAG MEDC465HW0 "Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
Joe O.
REFRIGERATOR WHIRLPOOL KSBP25IVSS01 Installed control. Fan running consistently. Auger motor still not functioning. Auger is receiving proper power. Needs auger motor. ; ordrng 1 W10271509 (motor15632)
Brian M.
WASHER MAYTAG MVWC565FW0 Cc unit not filling Found water valve not opening Needs water valve ; used 1 W11038711 (
Brian M.
DRYER AMANA NGD7200TW Cc of unit not heating Found igniter open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 279311 (IGNITOR) from stock
Brian M.
DRYER MAYTAG MGDB880BW0 Cc unit is loud and making noise Found idler pulley damaged as well as the right rear wheel Replaced all wheels and idler pulley Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Cc: freezing in ff sectionFound temps in ff at 33 degrees, and freezer at 4 degrees. Found temps set to -5 in freezer and 45 in ff. Advised customer if the unit is trying to cool the freezer to negative temperatures it may still push col air into the ff section. Op test ok"
Gabriel P.
MICROWAVE WHIRLPOOL CAE2745FQ0 Found error code long fill no fill. Checked the drain hose is good. But found hot water turn off. Turned back on. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW4816FW Installed new part unit tested good
Gabriel P.
WASHER WHIRLPOOL WTW5000DW3 "Ran diag found F5E3 – LID UNLOCK FAULT , F5E4 – LID NOT OPENED BETWEEN CYCLES. Replaced from t/s. Still not working. Try to unlock on auto test still not working. Unit will need main control.; ordrng 1 W11417466 (CONTROL), used 1 W11307244 (DOOR LOCK) from stock"
Corina B.
DRYER WHIRLPOOL WGD5620HW0 "CC that there is an error code. Ran diag F3e3 Inlet Thermistor Open/Shorted. Checked the inlet thermistor, good. Checked vent had a lot of lint. Cleaned vent out. Service pointer to check the vent and inlet thermistor if error code come back to replace the main control."
Corina B.
WASHER MAYTAG MVWC416FW1 CC that the unit will not start. Found the drain pump on. Held the start button in cleared the code. Gave cust a senior discount ; used 1 undefined (Senior discount) from stock
Brian M.
RANGE WHIRLPOOL WFG320M0BB2 Cc bulb is flickering in oven Found bulb to be partially installed Tightened bulb OP Test Ok
Gabriel P.
RANGE WHIRLPOOL WFE320M0EW1 "Checked power going to the unit and outlet , from L1 to N found 0V , from L2 to N found 0V, and from L1 to L2 found 0V. Ask cust to flip the breaker and checked power again had same 0Voltage. Cust will need and electrician. Took pics of terminals on SD-MOBILE."
Corina B.
WASHER WHIRLPOOL WTW7120HW0 Replaced the drain pump. Optest ok
Jason N.
COOKTOP ELE WHIRLPOOL WCG97US6HS00 "Cc unit RF burner taking too long to ignite and flame is differentFound customer using the optional melt cap on RF burner head. This is only used for the smallest burner. Proper cap was stacked on top of middle burner. Installed proper cap, ignition time and flame normal. Op test good."
Corey L.
REFRIGERATOR FRIGIDAIRE FGHB2866PF3 "Installed ice maker, cycled, op test good"
Jason N.
REFRIGERATOR GE GFE28HMHEES "Cc unit making humming noiseCust showed me 3 videos on her phone of the noise on separate occasions. Could here a buzzing for a few seconds then silence, could not tell where the sound was originating from. Customer stated it’s not all the time and will sometimes go days without hearing it. Checked ff fan operation, freezer fan operation, condenser fan op. , ice box fan. All checked good, no abnormal sounds. Checked compressor mounting and refrigerant lines for interference. Slightly hum from compressor, nothing out of the ordinary. No fault code in diagnostics. Could not duplicate or detect an abnormal noise at this time. Customer states a different tech came out a few years ago to replace a fan for this issue, but it didn’t really help."
Joe O.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc: not dispensing iceFound unit is not dispensing ice. Found ice build up under ice bin. Cleared ice. op test ok
Gabriel P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found dishwasher not level properly ,correct issue then ran auto test pass no leaks,opt test ok.also show video to customer that it was not leaking"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found ice on bin all the way full it’s showing me is working also found food in front vent from fridge advise customer how to better organize fridge to prevent other issue in feature
Corey L.
FREEZER WHIRLPOOL WZF34X18DW03 "Replaced parts listed, cleared ice off evap, op test good"
Jason N.
DISHWASHER GE GDT580SMF5ES "Cc unit leaking and sometimes not cleaning Cust stated she had the water mitigation mat from last time, but it got thrown away. She says still leaking, but not all the time, and she couldn’t tell me when approx. she notices the leak in the cycle. Wanted cust to run a cycle for me with dishes and detergent, but she has no dirty dishes to use at this time. Asked customer about detergent usage, she’s using finish pods. Ran normal wash test cycle for 40 min. No leak from unit. Underneath unit is dusty and dry. Diagnostics shows no fault codes. Not able to duplicate a leak condition. Set down another water mitigation mat."
Corey L.
SXS REFRIGERATOR WHIRLPOOL GSS26C4XXA00 "Customer complaint fridge was leaking from dispenser area but handyman was able to stop leak and she wanted to check he did a good job and it wouldn’t leak also lettuce is going bad, found bullet pierce valve capped and copper line disconnected, unit does not have water supply to it now, no leaking observed, temps were 48 on top and 38 in ff and 0 in frz, customer has too much food items in ff pushed back to wall preventing proper airflow, advised to keep things from touching back wall"
Joe O.
WASHER MAYTAG MHW6630HC0 Installed dispenser. Ran quick test. Placed water mat. Op test ok
Joe O.
REFRIGERATOR GE PSCS5TGXAFSS "Installed control and thermistor. Unit is cooling, advised to allow 24 hrs for temps to adjust. Found water still not working. Advised customer try getting a water filter. No water getting past bypass. Op test ok"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not stopping, confirmed found timer motor not rotating, motor getting power, timer WPW10185982 failed, quoted, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER MAYTAG MVWX550XW1 "Customer complaint that unit does not always spin clothes out, ran diagnostics found f7e1(basket speed sensor fault) and f0e2(oversuds) error codes, optical sensor is working, unit shifts from agitate to spin and back, unit needs new main control, customer will order part themselves and contact us when she has the part ; ordrng 1 W10480130, used 1 undefined (Shippping) from stock"
Corina B.
RANGE HOOD KITCHENAID KVWB600HBS Replaced the hood. Scratched the hood on the sides. Called t/l Andrew to remove the film first then to use masking tape. Around the edges. ; ordrng 1 W11293972 (Chimney)
Dan H.
DISHWASHER WHIRLPOOL WDF320PADT3 "Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor did not start, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair ; ordrng 1 W11025157 (Sump), used 1 undefined (Shipping) from stock"
Dan H.
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that fabric softener does not compressor out, found fabric softener switch turned off, turned on, found dispenser tray broken , unit needs new dispenser tray, customer can install ; ordrng 1 W11127356 (Dispenser tray)"
Brian M.
REFRIGERATOR WHIRLPOOL WRS970CIDE00 "Cc unit not making ice Found wires in door damaged at hinge Needs door ; ordrng 1 LW10755705 (dor-fip), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVW6230HW0 Through diagnostics there are no error codes in this machine. But from the new service pointers that are listed on ServiceMatters everything pertains to the user interface the end result all the service pointers are to replace the user interface; ordrng 1 W11404471 (CONSOL) and 1 W11413404 (UI)
David R.
WASHER MAYTAG MVWB750WQ0 "Cc unit not spinning, working properly, also noise/banging. Turned by hand, noise coming from bearings. Went into diagnostics, F51 error code. Went through tech sheet, motor and lower harness are good, RPS sensor is need replaced. Found chipped spots on the tub, could of come off from when in was banging around. Wash plate a little hard to take off, will get damaged in process. Lid is rusting from water. Took pictures. Ordering parts.3 job count; ordrng 1 W10119508 (cap) and 1 W10119509 (cap) and 1 W10193886 (tub outer) and 1 W10820039 (hub) and 1 W11252784 (WASHPLATE ) and 2 WP8563964 (hinge)s and 1 WPW10119492 (lid) and 4 WPW10119828 (screw )s and 1 WPW10178988 (sensor)"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Recovered unit. Isolated components. Found freezer evap restricted. Needs ff evap, and freezer evap; ordrng 1 W10865322 (evaporator) and 1 W11035643 (evaporator)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer does not have part, reordering compressor ; ordrng 1 Wpw10507886 (Compressor)"
Jason N.
WALL OVEN KITCHENAID KOSE500ESS04 "Could not install control, customer claims he never received it. He even called fedex to verify even though I told him it showed delivered on my end. Reordering control and rescheduling.; schdld next appmnt for 6/22 MON !"
David R.
DISHWASHER WHIRLPOOL WDT710PAYM5 "Cc unit not washing, gasket is worn, also rinse dispenser letting all rinse aid out. 6-6, 10-1, 7-1, 4-3 error codes. Ran through diagnostics, water entered unit, wash pump not rinsing low hum. Checked dispenser, resistance is off, higher. Customer said at one point he scrubbed gasket. Felt around and does feel worn down. Also handle needs tightened. Will need dispenser, gasket, wash motor, do not order parts ; ordrng 1 WPW10482480 (pump&motor 169.74) and 1 WPW10524469 (gasket) and 1 WPW10605015 (dispenser), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER MAYTAG MDB8969SDE0 "Customer complaint plastic cups melted on top shelf, prongs on bottom rack rusted off and leaking from door a little, found unit not level horizontally or vertically, leveled, ran diagnostics found f3w2 temp sensor shorted, unit completed svc test cycle no faults, ordering control thermostat and bottom rack; ordrng 1 W10315890 (dishrack) and 1 W10737607 (cntrl-elec) and 1 WPW10195091 (thermostat)"
David R.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Cc Icemaker not working and top 3 shelves in FF side will freeze. Customer said they just changed the water filter a couple of days ago. Checked wires at the hinge, looks a little pinched on some but nothing coming apart. Tested damper opening and closing. Not closing all the way, letting cold air in still. Tested Icemaker, water good, filled in tray, Icemaker moving to home position, just not cycling on its own. Ordering Icemaker and diffuser; ordrng 1 W10873791 (icemaker) and 1 W11236851 (diffuser)"
Jeff M.
DISHWASHER MAYTAG MDBH969AWS1 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
DISHWASHER MAYTAG KTPE234GPS0 The float was not engaged it popped up. I pushed the float back in unit tested good
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint water is still in unit but it’s never been used, customer stated they have not used this unit yet but keep finding water filling in the tub, water draining system ok, confirmed water level in tub above screen filter, water leaking past fill valve, turned valve half a turn closed to slow pressure, ordering fill valve; ordrng 1 W10327250 (fill valve assy)"
Jason N.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Cc unit not dispensing iceCustomer stated it is making ice now, but unable to dispense. Verified ice motor is not working, checked wiring to motor, checked power to dispense motor, only reading 46v when paddle is depressed. Unit needs control board. Customer does not want to repair, because the unit issues have not been fully resolved, customer wants to have previous repair cost refunded. Office to contact customer.; saved tckt"
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced door, op test good"
Corina B.
REFRIGERATOR GE PYE22KSKBSS CC that the unit is leaking. Found the freezer drain is clogged. Steamed out the drain hole. Optest ok.
Corina B.
DRYER WHIRLPOOL MGDX655DW2 CC that the start switch fell. Found the start switch behind the panel. Reattached the start switch. Optest ok
Corina B.
DISHWASHER WHIRLPOOL WDF550SAHB CC that the unit is leaking. Unit is not hooked up. Had a video. Saw it leaking from the left corner. Found the gasket under the door. Flipped the gasket. Advised cust to leave unit in place if still leaking.
David R.
DRYER GE GUD24ESSJ0WW "Cc dryer not working. Found knob broken. Gave customer estimate, customer paid SVC, do not order part. ; ordrng 1 WE04X23115 (knob control asm), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MVWB865GW I inspected the inside drum and the agitator I could not find any cracks or splits in the plastic that would cause it to rip or tear up a piece of clothing. Unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Install the new interior lights did not work need the LED control module; ordrng 1 W10830288 (cntrl-elec)
Gabriel P.
DRYER WHIRLPOOL WED4815EW0 Cc that the unit is making a loud thumping noise. Started unit. Found a nail in between the seal. Cleared out. Op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Cc ice maker not working. Jump started ice maker did not cycle or started replacing ice maker,opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"
Brian M.
DISHWASHER KITCHENAID n/a Cc unit will not drain Removed drain pump and found debris inside Cleared debris ran test cycle OP Test Ok
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer showed pop took pic Cc light is out in freezer Found freezer led out Replaced using truck stock OP Test Ok ; used 1 W11205083 (MODULE) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc that the unit is not dispensing ice. Found the ice inside ice the bin , was a big block of ice. Notice that flapper is not closing all the way letting warm air inside. Found motor dispenser all covered with ice and connector as well. Steamed all ice out. Water goes through flapper like there’s isn’t one. Ordering parts. also motor still on warranty ; ordrng 1 W11130210 (door-ice) and 1 W11202789 (motor), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWB835DC3 "Customer complaint washer not starting, confirmed start button not responding, ran diagnostics found f6e2 ui lost communication with acu, stuck key test passed, ordering both console and acu; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)"
Brian M.
WASHER WHIRLPOOL LSR8433KQ0 Cc unit will not spin Found motor coupling damaged Replaced using back stock Ran test OP Test Ok ; used 1 28573 (Motor Coupling) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed ice maker Ran test harvest OP Test Ok
Brian M.
WASHER MAYTAG MHW8000AG0 Customer stated she had a leak then it didn’t leak again but wanted drain pump to be cleaned out Cleaned drain pump found no debris Ran auto test checked for leaks OP Test Ok
Corina B.
MICROWAVE WHIRLPOOL WOC75EC0HS03 Replaced the magnetron and inverter. Optest ok
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 CC that the freezer is over freezing and the ff Is not cooling. Rick file unit is non repairable. Did a video chat and took pictures
Corey L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw not cleaning just fills then drains, found entitlement on this unit with two different dates unsure if unit is just outside warranty or just inside, spoke with our billing dept, advised customer to call wpl for concessions number, customer calling and will call us back either way to repair, saved tckt"
Dan H.
WASHER WHIRLPOOL WFW5090JW0 "Installed new control, op test good"
Dan H.
WASHER WHIRLPOOL WFW3090JW0 "Installed new control, op test good"
Jeff M.
DISHWASHER KITCHENAID KUDE45CVWH2 "Pump motor is seized needs a new sump motor estimate only; ordrng 1 WPW10234567 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit not spinning out, wet clothing at endRan diagnostics, found codes f2e1 for stuck key, f7e1 for basket speed fault. Checked underneath unit, found belt pulley complete off, had cut a hole in belt guard. Could not find pulley retaining nut. Replaced pulley using truck stock. Ran auto test and calibration. Op test good.; used 1 W10721967 (PULLEY) from stock"
David R.
WASHER WHIRLPOOL WTW4616FW2 "Cc unit not spinning, light flashing on sensing fill. Let customer know you can cancel it out by holding start/cancel button for 7-10 seconds. Foun F8-1 error code. Did manual test, valves working. Took off panel. Found that pressure hose not connected. Blew through to make sure not blocked, good. Ran diagnostics test, good, all components working. Ran a recalibration test, good. Ran normal cycle. Then ran a drain and spin, good. Op test ok."
Gabriel P.
DISHWASHER WHIRLPOOL WDF560SAFB2 Replace part. Op test ok
Jason N.
RANGE AMANA AGR5330BAS3 "Cc unit oven not heating upRan bake test, ignitor drawing 2.6a. Ignitor is weak. Replaced bake ignitor using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"
Corey L.
WASHER MAYTAG MVWC300VW1 "Customer complaint washer making a loud noise during spin, confirmed, found brake sticking when unit tries to stop spinning brake not fully engaging and making basket skip around, unit needs brake & drive asm; ordrng 1 W10820043 (brake & drive tube), used 1 SHIPPING (shipping and handling) from stock"
David R.
FREEZER WHIRLPOOL WSZ57L18DM00 "Cc intermittently will make a 3-4 sound chime noise. Checked and found gasket on right side all the way off from the top to the bottom of the door. Corr coed and pushed in, no gaps. Called techline, mark. Went over, documented , checked and says that the symptoms fall within the two service pointers. W10790481, W10854827, says have customer monitor and if it happens again, advised to do both service pointers. ** W10861568 part alarm W10812027 part. For now everything is good. Monitor and make sure door is being closed all the way. Op test ok"
Jeff M.
WASHER MAYTAG MVWB765FC3 Installed new part unit tested good
Jeff M.
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good. But now it squeaks needs a rotor; ordrng 1 W11314361 (rotor)
Jeff M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Seal popped off replace the seal unit tested
Joe O.
WASHER MAYTAG MVW6230HW0 Cc: f0e7 error codeFound error code f0e7(load detected during clean wash cycle). Ran diagnostics test cycle. Unit function as designed. Op test ok
Jason N.
REFRIGERATOR AMANA ARB2217CW "Installed the bimetal thermostat. Tested defrost circuit for resistance, good at 32ohms. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Handled didn’t need to be replaced. All handles were loose, one handle not even on right. Corrected all 4. Op test ok"
Brian M.
FREEZER WHIRLPOOL WZF34X20DW01 Installed door OP Test Ok
Jason N.
REFRIGERATOR FRIGIDAIRE FRS3R3JB2 "Cc unit ff not acting normalCustomer stated he seemed to loose some cooling in the top of the freezer and in the ff section for a few hours. He adjusted the controls for the freezer and it seemed to remedy the issue the next day. Unit has been working fine since, but wanted someone to check the unit out in case something was getting ready to fail. Checked evap fan operation, connectors, evap has normal frosting, damper operation, door switches. Unit is working normally at this time, cannot duplicate a cooling issue or operation failure at this time."
Gabriel P.
COOKTOP ELE KITCHENAID KCGD506GSS00 "Explain cust that everything is working as designed. Some burner will click more than the other. Adjusted the gas in the burner , burner is working good. Op test ok"
Gabriel P.
REFRIGERATOR JENN-AIR JS48PPDUB14 Drain pan was clogged with ice. Steamed all out. Clear out the drain hose. Op test ok
Gabriel P.
WASHER MAYTAG MFW9800TQ0 "Found bellow ripped giving estimate,customer will not repair"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked for error codes on ice maker found E0 - no errors. Called senior tech BJ and explain him what is going on, he ask me to reboot the control, it may had a glitch . Cycle the ice maker. Op test ok"
David R.
RANGE WHIRLPOOL WFE540H0AS1 "Relaxed part. Tested bake at 350*., good. Op test ok."
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit freezer door pulls out if you pull from side, and the left ff door is not closing, door alarms stay on, no water or ice.Found left ff door sitting too high with shim, not indexing closed properly. Pulled door off and removed shim. Door close op test good, water and ice dispense normal. Customer states freezer door will ski teeth if pulled from left side. Checks door slides and brackets, all mechanics check good. Called wp techline, Scott, stated customer cannot pull door from side, must be pulled open from middle or it will open cocked, documentation call."
Corina B.
RANGE FRIGIDAIRE n/a CC that the oven is not lighting. Checked the igniter 2.72 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITOR) from stock
Joe O.
REFRIGERATOR ELECTROLUX EI27BS16JS5 "Cc: tube in rear of refrigerator frosted up, not cooling properly, water leaking from frontFound temps in unit at 42 in ff section, and 10 in freezer. Spoke with BJ, he stated the unit could frost up if the unit is not defrosting properly, if the evap fan is not functioning, or if the gaskets are not sealing properly. Checked fan, evap, and gaskets. All check good. Could not duplicate issue. Op test ok"
Joe O.
REFRIGERATOR AMANA BLANK Customer only needed service on 1 appliance
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc unit frosting in freezer sectionFound large gap in freezer door gasket on top side. Steamed gasket pliable to make good contact with cabinet. Cleared frost from freezer door switch. Advised customer to allow approx an hour for gasket to cool in place. Op test good.
Jeff M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Customer is experiencing the same issue as before as the power cycles on and off the three-way valve can’t find home position. Unfortunately I just referred to the last visit and the last time I called tl I did recommend for her to update the fuse box she still utilizing glass fuses that could potentially be the issue otherwise there’s no information about this unit was operating fine it was making ice it was dispensing water the temperatures were correct unit did test good
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc that the ice maker is no working and is leaking water. Harvested ice on diagnostics and cycle it. Pass could not find a issue. Ask cust to monitor and if it leaks again to please take a video of it. Checked connection at the bottom of the door they were good. The plastic cover for cables is broken, but cables are good. Op test ok"
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Installed suspension. Ran auto test and calibration. Op test ok
Corey L.
REFRIGERATOR MONOGRAM 1234 "God took me to wrong address at first, unable to locate m/s tag cc drawer fell out and she cannot re install, confirmed, reinstalled drawer, no damage, op test good."
Brian M.
REFRIGERATOR GE GNE29GSHDSS Installed evap fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
David R.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced parts. Tested. Good. Op test ok
Corey L.
DISHWASHER WHIRLPOOL PDB3600AWE "Customer complaint dw leaking a little in the front as soon as it’s starts, confirmed, found unit leaning forward, feet have worked themselves up and floor has indentation allowing unit to become unlevel, leveled unit, applied loctite to feet, no leaks observed starting cycle twice, op test good"
Jason N.
DRYER WHIRLPOOL WED8000DW3 "Cc unit making grinding noise Ran dryer cycle, found unit barely tumbling, blower wheel chattering. Found washcloth and dryer sheet stuck in blower wheel. Removed and retested. No abnormal noise, unit tumble normal. Op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Installed brackets and door OP Test Ok
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced the hinge washers wheel. Optest ok
Jason N.
DRYER SAMSUNG DV48H7400EWA2 "Cc unit making noise when cyclingConfirmed noise from idler pulley when operating. Found idler pulley blushing wore. Unit needs idler pulley. Replaced using truck stock. Ran op test, no abnormal noise. Op test good.; used 1 DC93-00634A (IDLER PULLEY) from stock"
Gabriel P.
REFRIGERATOR JENN-AIR JFD2589KES "Cc that the temperature it goes up and down , that the ice are getting stuck together and water dispenser does not work. Checked water valve is working good. But water was not coming out of dispenser. Found water tank was frozen. Cleared out. Is working good. Also valve started leaking correct issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
Jason N.
DRYER MAYTAG MEDB766FW0 Cc unit drum chippedConfirmed large chip out of inner drum enamel. Replaced using customer supplied pre Is part. Op test good.
Corey L.
WASHER MAYTAG MVWB835DW3 "Replaced gearcase, calibrated, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL ABB2224DEW Cc unit ff not coolingCustomer states she had an electrican out since last visit. Confirmed outlet power and polarity is correct. Replaced jazz board using truck stock. Programmed to 01. Op test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock
Corey L.
RANGE FRIGIDAIRE FEF326FSC "Customer complaint bake not working, confirmed, found element physically broken apart in the front, called and quoted landlord to replace element, ordering element; ordrng 1 316075103 (element,bake), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR KITCHENAID KBFS25EWMS8 "Installed ice maker, cycled ice maker. Op test ok"
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit leaking underneathCustomer stated they’ve had multiple companies out to work on drain issues in the past several weeks, but feel that the washer itself may be leaking as well. Ran auto cycle, no leaks. Ran manual fill test to fill tub. No leaks. No leaks on drain out. Ran cycle test w/clothing load. Cancel to drain then ran drain and spin. No leaks. Could not duplicate a leak on unit at this time. Unit is working as designed."
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit not dispensing water or making ice Confirmed no water dispense. Inlet valve is working. Found reservoir frozen. Thawed out reservoir, water dispense test good. Ran manual ice maker harvest test, ice maker indexed and filled mold with water. Op test good."
Joe O.
WASHER MAYTAG MVWB835DW1 "Found error codes f6e3(communication error), f6e2(communication error), and f2e1(stuck key). Installed control and ui. Ran auto test and calibration. Op test okCustomer received parts in the same box. Control did not have a box to ship core in."
Joe O.
RANGE WHIRLPOOL WFE525S0HV1 Installed listed parts. Ran test bake and broil. Op test ok
Joe O.
DRYER MAYTAG MEDC215EW1 "Cc: not drying, not heatingFound venting completely clogged. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Advised customer the venting needs cleaned. Found unit only receiving 120v. Checked breaker. Could not locate proper breaker. Advised customer the unit is not receiving proper power, and to contact landlord or they need an electrician."
Joe O.
WASHER WHIRLPOOL MVWX700XW2 "Cc: will not complete cycleFound error code f7e1(basket speed fault). Ran tach test, found unit is not sensing basket. Needs actuator. Replaced actuator. Ran auto test and calibration. Ran normal cycle. Op test ok; used 1 WPW10006355 (ACTUATOR5713) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed door gasket. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Replaced motor. Tried taking shaft off of old motor, rusted in. Tried multi purpose lubricant to loosen up. Did not work. Will need to order new shaft. Couldn’t get in touch with customer owner or manager. rescheduling. ; ordrng 1 WPW10347114 (shaft)"
David R.
DRYER MAYTAG MEDC465HW0 Replaced part. Tested. Went and checked to make sure nothing was loose or anything. Found some debris. Cleared. Tested. Good.
David R.
DISHWASHER KITCHENAID KDTM704ESS0 "Cc unit not washing. Will get water but wash motor will only hum. Put into diagnostics. 6-1,9-4,7-2, 4-3 error codes. Power being sent out to motor. Looked at control, fuse broken/came off. Will need a control and was pump. do not order parts ; ordrng 1 W10854228 (cntrl-elec) and 1 W10861526 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR MAYTAG M1TXEGMYS01 Wasn’t able to duplicate an issue unit tested good
Dan H.
DRYER WHIRLPOOL WGD5620HW0 "Installed new thermistor, op test good, vent is still crushed behind unit, advised customer to have vent replaced"
Jeff M.
FREEZER WHIRLPOOL WZF34X20DW01 Installed new part unit tested good
Dan H.
DRYER GE GTD65EBSJ3WS "Customer complaint that unit is not starting, confirmed, user interface is b,and , no buttons working, found 120vac to control, unit needs new control, customer does not want repair at this time ; ordrng 1 WE04X29097 (CNTRL), used 1 undefined (Shipping) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that fresh food section is not cooling, fresh food temperature at 55 degrees, freezer section temperature at 10 degrees, evaporator fan is running, good frost pattern on evaporator, found air damper not opening, air damper is receiving 120vac , unit needs new air damper ; ordrng 1 WPW10594330 (Damper)"
Corina B.
RANGE AMANA AGG222VDW4 Replaced the valve and regulator. Optest ok
Corina B.
REFRIGERATOR KITCHENAID KSSO36QMB01 "Replaced the main control. Optest ok. ; used 1 Shipping, and 1 Shipping from stock"
Dan H.
WASHER WHIRLPOOL WFW9200SQA12 "Customer complaint that unit is not draining, found unit filled with water, drained out, drain pump is clear, installed new drain pump, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF590SAJW0 "Customer complaint detergent dispenser broken, confirmed mechanism to keep detergent door in the open position is broken and missing, unit needs detergent dispenser; ordrng 1 W10861000 (detergent dispenser)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 There was no Freon left to recover I remove the evaporator compressor and filter satyr new parts and put the unit at a 30 inch vacuum held for 20 minutes unit tested good added 4.27 oz The Freon unit started developing a frost pattern recommended for at least 24 hours unit tested good
Jeff M.
REFRIGERATOR AMANA ABTXNWFXB00 "The evap fan was stuck. Gave it a spin op tested good est only ; ordrng 1 WPW10188389 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER ELECTROLUX EIFLS55IMB0 "Main control failed unit can’t balance needs new main control estimate only; ordrng 1 809019911 (control assembly), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc that the unit is not working intermittently. Found two blue power connection loose. Push back in , also found error code f2e1 - ui not getting proper voltage. Explain customer that we will wait,it may was a loose connection. If it happens again we will order control and ui. Spoke to senior tech bj about the diagnose,opt test ok"
Gabriel P.
WASHER WHIRLPOOL MVWC500VW0 "Cc that the unit does not operate. Check power going to the unit. Found 120 V going to the unit. Checked all connections and checked pressure hose and pressure sensor. Used my by pass to by pass the lid switch , pass. Unit started agitating , drained all water, spins good. Unit will need lid switch. Ordering parts. ; ordrng 1 WP8318084 (switch-lid)"
Gabriel P.
DRYER WHIRLPOOL WGD6620HC1 "Cust said that the unit seems like it not finishing the load. Is not doing the hole 60 min it only does like 10, unit was set on time dry. Ran unit for 20 min on regular. No issue, unit cycle on and off. Ran diag found no error codes. Unit working as design. Found no error code also found that customer putting two rugs advise her to fill the unit with more cause the two rugs are not enough to hot sensor ,opt test ok"
Corey L.
WASHER MAYTAG MVWC565FW2 "Customer complaint washer not filling or washing, ran diagnostics found f2e1 stuck key, performed stuck key test, connections to control and console tight, performed svc test for water valve, lid lock, spin and agitation, all pass, cleared code, customer holding button to long to start a cycle, unit is operating as designed"
David R.
WASHER MAYTAG MVWB835DW4 "Cc unit would stop mid cycle and drain, then she will have to use drain/spin cycle. Found F0E4 spin limited by water temp error, over load error. Went to manual mode to check valves. Valves are reversed, corrected. Let customer know, she said once things started acting not properly, they noticed that the valves were not correct but didn’t want to switch anything until we got here. Cleared codes, ran diagnostics test, good. Ran test 52. Good. Ran normal test, good. Let customer know that hot water valve will not open all the way at the house, without leaking. Let know to get plumber out to check out valves. Found weird noise in agitate. Found coins along the gap where washplate is, removed and gave to customer. Op test ok"
David R.
WASHER WHIRLPOOL WTW8800YC1 "Cc unit not working, turned on by itself in the middle of the night. Plugged unit in, hit power, display came on but could not do anything else. Drain pump kicked on and didn’t turn on, could not power off or make any selections. Blew through pressure hose, clear. Tried again, drain pump turned right on by itself. Control thinking water is left in system. Ordering control; ordrng 1 W10761635 (cntrl-elec 279.88), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER MAYTAG MVWC465HW2 "Ran diag found error code F7E6 – MOTOR FAULT . Ran auto test unit stopped. Replaced shifter fromT/S and capacitor from Surplus (W11395618). Called senior tech BJ ask me to replace motor and control. Ordering parts; ordrng 1 W10832724 (drive motor) and 1 W11249158 (cntrl-elec), used 1 W10913953 (ACTUATOR) from stock"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc noise. FZ fan is buzzing loud, little frost building up, believe that’s because the fan isn’t running properly. Called techline, bruce. Let him know. Fan motor with harness was recently replace, no blockage on the fan by ice or anything. Checked DC voltage to fan. Good. Also said to check gaskets and reseal to make sure no excess moisture is getting inside to damage fan. Found gap on bottom of FZ door. Ordering motor evap, will need to steam and reseal gaskets as well. Thermistor cover broke wheel checking motor evap. *** put on cancellation list.*** customer to call whirlpool as well. Can also send another tech out if need be.* 2 count job; ordrng 1 W10698555 (cover) and 1 W11109595 (motor-evap)"
Dan H.
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is not agitating, ran diagnostics found f8e1(long/no fill) and f0e2(oversuds) error codes , hot and cold valves are both working, unit agitates, started normal wash cycle, unit filled and began agitating, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , customer does not have proof of purchase , ran entitlement for purchase date, unit has 1year additional rent a center warranty"
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ07 Cc that the food is freezing at the fresh food section. Advice cust to lower the top 2 racks were you can fit a gallon of milk. Cust had racks all the way at the top and showed her were the air comes from and why you shouldn’t have it Iike that. door seal is broken and light is dim. Ordering parts. Replace switch. Op test ok. ; ordrng 1 W10830055 (gasket-fip) and 1 W11449273 (LED LIGHT)
Corina B.
REFRIGERATOR KITCHENAID KSC24C8EYY04 "Recovered refrigerant, replaced cond and drier, pulled 28”vac w/ pump, watched, good, charged 5.75oz r134a, unit cooling, pressures good, op test ok"
Brian M.
DISHWASHER KITCHENAID KDTE104ESS1 Installed rack tracks Op
Brian M.
REFRIGERATOR KITCHENAID KFIS25XVMS1 "Cc unit is not running Found unit on but not running Found high voltage board not sending proper voltage to front control Needs high voltage Board Place on cancellation list ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL GS6NBEXRS00 Installed filter housing Ran water test and bled out air OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
David R.
RANGE GE PHS930SL2SS "Cc top burners and oven not working. Turned on burners and all of them will stay on for about 10-15 seconds. Bake/broil will stay on for about 20-30 before cutting off. Correct voltage coming into unit, 240. Error codes F100, F722, F683, F721, F350, F724, F723, f491, F501. Calling techline. 350,491,501. Went over symptoms. Checked all error codes. Cleared and tested out top burners, 350,491, 501 came back. Checked switch per techline, power in/out check good. Tested cooling fan, not moving, stuck, nothing stuck inside. Will need cooling fan. Ordering part. ; ordrng 1 WB26X29468 (COOLING FAN 68.43), used 1 SHIPPING (shipping and handling) from stock"
David R.
RANGE KITCHENAID KSGG700ESS1 Replaced. Tested conv bake. Good. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHB04 Power cord crushed. Will need parts to look up power cord. Cannot find; schdld next appmnt for 6/22 MON !
Gabriel P.
DISHWASHER KITCHENAID KDTM404KPS0 Replaced parts. Op test ok. Also DW is missing float switch and drip tray cover. Ordering parts ; ordrng 1 W11025993 (DRIP TRAY) and 1 W11036170 (FLOAT SWITCH )
Gabriel P.
DRYER MAYTAG MEDX655DW1 "Replaced parts, unit cycle on and off and air vent is clear. Op test ok"
Dan H.
WASHER MAYTAG MVW8230HC0 "Installed new motor, rotor, clutch, user interface , and control, op test no good , new user interface is not working at all, ordering new user interface ; used 1 W11513410 (User interface) from stock"
Joe O.
DRYER MAYTAG MGD6630HW0 Installed listed parts. Ran test cycle. Placed water mat. Op test ok
Jason N.
OTR MICROWAVE MAYTAG MMV1174FZ0 "Cc unit hood light not turning offCustomer states the light burned out, then he replaced with a new bulb, it wouldn’t shut off. Confirmed light staying on, full power to socket all the time. Light control damaged on control board. Unit needs control board. Customer not repairing at this time, estimate only."
Jason N.
WASHER WHIRLPOOL WTW4850HW1 "Cc unit making a grinding sound during spinRan diagnostics, no codes stored. Ran auto test, no abnormal sounds heard. Ran manual spin test, no abnormal sounds heard. Removed belt guard, checked belt, pulley and cam. Ran spin and drain using wet towel load. Heard shift actuator clicking back and forth when spin basket slowing down to a stop. Replaced shift actuator using truck stock. Reran spin and drain tests with towel load. No abnormal sounds heard, op test good.; used 1 W10913953 (ACTUATOR) from stock"
Jeff M.
WASHER FRIGIDAIRE FFS5115PW0 Found 32 scrunchies and $16 in drain pump. unit tested good
Brian M.
RANGE MAYTAG MGR6600FB1 Installed dsi board Ran test bake OP Test Ok
Corina B.
REFRIGERATOR MAYTAG MRT118FFFH04 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7 r134a, unit cooling, pressures good, op test ok"
Dan H.
DRYER FRIGIDAIRE GLGR341AS1 "Customer complaint that unit is not heating, found burner short cycling, unit needs new coils; ordrng 1 5303931775 (Coils), used 1 undefined (Shipping) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 "Door has warp inside cabinet on door not allowing to close door did not notice it till after replace door going to have to order another one,; ordrng 1 LW10727110 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
Dan H.
FREEZER MAYTAG MZF34X16DW04 "Installed new harness and thermistor, op test good"
Corina B.
WASHER MAYTAG MVWB835DW1 "CC that the unit does not start. Ran diag. F6e2 Communication Error: UI Cannot Hear ACU. Checked the ui harness, good. Checked the power 120 volts. Green light flashing. Main control malfunction. Will need a new control. ; ordrng 1 W11024149 (Control), used 1 Shipping from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Installed capacitor and motor Ran auto test and calibration OP Test Ok
Dan H.
RANGE MAYTAG MGR6600FZ1 "Customer complaint that drawer is crooked, confirmed, found drawer front not mounted properly, corrected, op test good"
Corey L.
RANGE KITCHENAID KFDC558JSS00 "Installed inner door frame, op test good"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit not spinning out Found capacitor wire not seated all the way in Corrected connection Ran auto test and calibration OP Test Ok
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Evacuated the system, no or very little refrigerant in unit, replaced drier and added 3.7 oz r134a, able to use process stub to attach access valve, compressor and evap not needed, held 29” vac for 15 min, frost pattern developed on 4th rung after about 20-25 min, op test good"
Brian M.
DRYER ROPER RED4640YQ1 Cc unit taking double amount of time to dry Found vent to be smashed against wall and to have a clog at bottom Removed clog Advised customer to get elbow or flat vent system to prevent this issue in the future
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of noise Found washplate damaged Needs washplate Customer to install ; ordrng 1 W10902814 (washplate)
Brian M.
RANGE WHIRLPOOLI WFG550S0HZ1 Installed igniter and added a ground strap from burner to chassis Ran several test bakes and made sure unit was regulating OP Test Ok
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit makes humming noise, plugged unit in, drain pump started, canceled cycle, ran diagnostics found f0e2(oversuds )error codes, lots of soap left in basket, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Joe O.
REFRIGERATOR GE CFCP1NIXCSS "Cc: freezing food in ff sectionCustomer states unit is freezing everywhere in ff section. Customer states unit will not go any higher then 36 degrees. Found temps in deli bins at 39-41 degrees. Customer cleared ff section prior to us coming out, could not get proper temps except in vegetable bins. Customer states she just had everything in the ff section open before we got here. Spoke with BJ. Ohmed out thermistor. Found ff thermistor slightly out of range. Customer does not want to repair at this time."
Jason N.
DRYER MAYTAG MEDB765FW0 Cc unit codes f6e3 and not workingVerified f6e3 for acu cannot hear ui. Replaced main control and console ui overlay using customer supplied pre Id parts. Ran dryer op test. Op test good.
Brian M.
REFRIGERATOR WHIRLPOOL KSSS42QTW04 "Cc unit isn’t cooling properly Found main control to be shorting out and causing unit to shut down for 2-3 seconds Needs main control board kit ; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER WHIRLPOOL MHW7100DW0 CC that the unit does not spin out the clothes and there is a noise before the spin cycle. Found when spinning the tub by hand the shaft is broken. Will need a new tub. Cust does not want to wait 3 weeks for another basket. ; ordrng 1 WPW10409997 (Tub assembly)
Brian M.
WASHER WHIRLPOOL WFW70HEBW0 "Cc of unit getting error Found water valve blocked up and leaking Needs water valve ; ordrng 1 W10599356 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 38 degrees, found fresh food section evaporator frozen solid, found evaporator drain tube clogged, unit needs new control and fresh food section evaporator fan motor/thermistor, unit needs drain tube cleared; ordrng 1 W10843055 (CNTRL) and 1 W11087438 (Fan/thermistor), used 1 undefined (Shipping) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Led in the freezer needs a new light; ordrng 1 W10695459 (module)
Brian M.
RANGE MAYTAG MGR5775QDS Installed valve and broil igniter Ran test broil and then bake OP Test Ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Called tech line file, the 1st time I called he told me to go to the hardware store and and get a larger bolt and use that.
Corey L.
DRYER MAYTAG MGDC465HW0 "Customer complaint dryer making a scraping like noise, confirmed, found a screw between drums and front panel, removed, op test good, no damage done, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Gabriel P.
DISHWASHER KITCHENAID KUDE48FXSS5 "Unit is leaking from underneath the pump. Ordering parts.; ordrng 1 WPW10455261 (pump&motor 172.66), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DRYER WHIRLPOOL GEW9250PT1 Cc unit making noise Found rear rollers damaged Replaced using dryer kit from truck stock Ran test cycle OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced the ice maker. Cycled. Optest ok
Jeff M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer temp is 55° there’s no heat transfer very little frost pattern in the unit needs an evaporator the compressor and filter was already replaced; ordrng 1 W11116006 (evaporator)
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "CC that the ice maker is not working. Found ice cubes stuck on the arm. Removed the cubes, icemaker cycle. Advised cust to remove the bin and see if there is cubes on the arm. Optest ok"
Gabriel P.
WASHER AMANA NTW4516FW3 Found shaft on gearcase broken and also making loud noise when in spin also is leaking oil will need part listed ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase) and 1 WPW10427633 (pulley shield)
Corina B.
FREEZER WHIRLPOOL WZC3115DW01 CC that there is frost in the freezer. Found the left hand has frost. Gasket is good. The corner of the left hand side insulation is coming out. Called t/l Leon unit is non repairable. Did a video chat.
Corina B.
DRYER AMANA NGD4655EW2 CC that the drum is not turning. Found the belt is broken. Replaced the belt from t/s. Optest ok. ; used 1 4392065 (Dryer repair kit) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the parts listed. Optest ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 CC that the unit is making to much ice. Advised cust to empty the ice bin every 7-10 days to have fresh ice. Optest ok.
Jeff M.
REFRIGERATOR FRIGIDAIRE FPRU19F8RF Compressor is running there’s no heat transfer there’s very little frost pattern on the evaporator needs a new evaporator and filter; ordrng 1 297414901 (EVAP) and 1 5303305677 (drier/filter)
Gabriel P.
RANGE WHIRLPOOL MGT8775XS00 When checking valve they all turn on and turn off cc that some times it never turn off intermittently but cause it wasn’t showing me and issue advice him to replace the valve gave him estimate he will not fix but he will fix it himself
David R.
WASHER WHIRLPOOL WTW4816FW2 Replaced part. Ran diagnostics test. Good. Op test ok
Gabriel P.
RANGE IKEA IBS300DS01 "Cc that the unit does not heat. Cust Replaced broiler and still not heating. Also some buttons on UI are not working. Checked voltage found from L1 to N 120 , from L2 to N 120v and L1 to L2 found 240. Checked ohms on Thermostat is good. Set unit on broil and Checked voltage going to broiler had 0V. Unit will need a control and UI.; ordrng 1 W10850498 (cntrl-elec) and 1 W10864191 (panl-cntrl)"
Dan H.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 40 degrees, found freezer section door not sealing, found ice maker chunk behind drawer preventing it from closing, found evaporator drain tube clogged, cleared out, op test good"
David R.
REFRIGERATOR AMANA ASI2575GRW04 Replaced part. Tested. Water was coming through dispenser. Good. Op test ok
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc not washing, doesn’t seem to be waterRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Checked power from control to wash motor, 0v. Unit needs control. Customer not repairing at this time, will decide later."
Joe O.
REFRIGERATOR GE PSCS5TGXAFSS "Cc: not making ice, not dispensing water, not cooling properly(high temps), noiseFound ff temps at 50 degrees, freezer at 8 degrees. Found ff evap completely frosted over. Pulled control cover. Found control buzzing. Ohmed out thermistors found ff evap thermistor out of range. Needs ff evap thermistor and control.; ordrng 1 WR55X10025 (sensor,temp ff2172) and 1 WR55X10956 (control board asm19584), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DISHWASHER WHIRLPOOL WDF110PABS4 "Cc unit not drainingRan cancel drain test, pump making loud noise, no drain. Pulled pump, found impeller broken off. Unit needs drain pump. Replaced using truck stock. Ran wash test then cancel drain. Unit draining normally. Op test good.; used 1 W10876537 (PUMP-DRAIN) from stock"
Jeff M.
WASHER FRIGIDAIRE ATF7000FG1 Installed new part unit tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Op test ok
David R.
WASHER MAYTAG MVWB765FW1 "Cc unit is stopping mid cycle, same issue as last time. Tested power from outlet, 122vAC, did not spike or drop during all test. Found F5E1 error code. Went through diagnostics F5E2 error code popped up. Unplugged, plugged back in. Cleared codes. Ran another diagnostics test cycle. Worked perfectly. Went through tech sheet for main control and lid lock. Tested voltages, everything testing normally, says in tech sheet “Failure of this component may be intermittent. Replace it even if the lid lock operation appears normal during troubleshooting”. Ran a rapid wash cycle, set at 35 mins. Ran for about 1 min, then lid unlocked and paused. Started back up and did the same thing. Gave customer is going to. All customer service, if parts are authorized, I would order out W11135391 as well. do not order parts.; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"