Service History 63 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 01/24/2023

Installed new tub

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Gabriel P

Job Details: 01/24/2023

Follow each step of seal system replace evaporator and compressor but when replacing filter we notice that the steel line was to short to do lock ring we call whirlpool spoke to andrew, he said is not repairable if line is to short and to tell customer that whirlpool will contact customer between 1 to 2 business days

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Avon Lake, OH 44012

Angel

Job Details: 01/24/2023

Verified all parts before starting job and noticed they only sent one screw instead of 10 called BJ to verify and stated that we were going to have to reorder and reschedule again.; ordrng 9 WP3368921 (Screw)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near North Royalton, OH 44133

David R

Job Details: 01/24/2023

"Replaced condenser fan and motor. Customer did mention they moved unit out of place and then pushed back. Seemed like a vibration issue. Tightened up screws on compressor, move some lines around to have them not touch. Good. Tested in diagnostics, no noises. Op Test Ok."

We serviced a

IKEA DISHWASHER

Model IUD8010DS2

Near Cleveland, OH 44102

Corina B

Job Details: 01/24/2023

"CC that the unit is not draining the water in the dishwasher, and dishes are not coming out clean. Confirmed. Cancel and it did drain. Drain hose is dirty and below the sink. Ran diag no error codes. Ran a calibration. Raised the drain hose above the sink. Drain pump could be overheating. Advised cust to monitor the water. If continuing on not draining Will need need a drain pump. ; used 1 W10348269 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/24/2023

Installed led OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS04

Near Chardon, OH 44024

Brian M

Job Details: 01/23/2023

"Cc unit not powering on Found voltage going to unit and 14vdc going to ui Needs ui Because of timing, customer wants to self install ; ordrng 1 W11093253 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Amherst, OH 44001

Angel

Job Details: 01/23/2023

Cc that she doesnt know how to start unit and had a lot of suds at the end if cycle and was banging sometimes. Ran diagnostics no error codes ran a auto test every thing passed. So I took sometime to explain to the customer on how to start unit how much detergent and how much clothes to fill washer with and how to arrange them as well to avoid off balance loads. Wrote all the steps down for them on how to start it and load washer opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8740DW1

Near Newbury Township, OH 44065

Brian M

Job Details: 01/23/2023

Customer asked to have unit put back together Put unit back together

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Thompson, OH 44086

Jason N

Job Details: 01/23/2023

Cc unit long dry timesFound customer is using a plastic vent tube. Advised customer that this is considered a fire hazard and that it should be replaced with a semi rigid metal vent tube. Ran dryer op test. Checked airflow at vent outlet. Found outlet to be 80% blocked with lint. Cleared lint from outlet. Airflow restored to unit. Ensured heater cycling. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 01/23/2023

Installed link kit. Adjusted door centering. Door close and opening properly. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Middlefield, OH 44062

Brian M

Job Details: 01/23/2023

Installed handle OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Painesville, OH 44077

Dan H

Job Details: 01/23/2023

"Installed new motor, op test good"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Mentor, OH 44060

Joe O

Job Details: 01/23/2023

Cc: off balanceCustomer stated excessive bouncing and noise from unit during spin. Found minimal play in wash basket. Ran drain and spin. Unit very well balanced. Could not duplicate issue. Advised customer how to pause and adjust load.Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Painesville, OH 44077

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not washing dishes and upper rack is falling down, found adjusters broken, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new adjusters and sump assembly ; ordrng 2 WPW10546503 (Adjuster)s and 1 WPW10195839 (Adjuster strap) and 1 W11085683 (Sump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW04

Near Strongsville, OH 44149

David R

Job Details: 01/23/2023

"Cc not cooling. R600. Compressor making noises, cutting off. Overloading and cutting start device. Will need to replace comp; ordrng 1 W11542830 (Comp) and 2 W11109499 (Drier)s and 2 W11504445 (Coupler)s and 2 W11504447 (Coupler)s and 2 W11504416 (Coupler)s and 2 W11506635 (Coupler)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5110LW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/23/2023

Found two error code f5e3 and f5e4 both are latch failures ordering latch unit is under one year warranty took pic of pop; ordrng 1 W11513248 (Latch)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, OH 44077

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not filling, valves open, unit is not shifting from agitate to spin, found slider broken, unit needs new slider; ordrng 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL DRYER

Model Med6230hw2

Near Rootstown, OH 44272

Brian M

Job Details: 01/23/2023

"Installed motor, bracket, blade housing OP Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 01/23/2023

"Cc unit not making ice verify and no ice, ran step 57, unsuccessful, ran step 56 and found codes E2 for motor loss position, and E5 for timed ice making, unit will need ice maker.; ordrng 1 W11579560 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/23/2023

Same issue some buttons not working ordering panel parts are out of stock ; ordrng 1 W11622500 (Control ui) and 1 W11629915 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Beachwood, OH 44122

Jason N

Job Details: 01/23/2023

"Cc unit not heating/dryingRan op test, found unit is not heating. Checked power to unit, good at 244v L to L. Checked all thermals. Found heater element is open. Replaced heater element using misc. truck stock part. Ran dryer test cycle, good heat. Op test good. ; used 1 WP3387747 (Element) from stock"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near South Euclid, OH 44121

Jason N

Job Details: 01/23/2023

"Cc unit knobs brokenCustomer stated 2 knobs are broken and loose, unable to turn on burners. Confirmed 2 knobs are broken and will need replaced. This is a functional issue and not cosmetic. Customer can install knobs, no return visit needed. ; ordrng 2 W11101439 (Knob)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Mentor, OH 44060

Joe O

Job Details: 01/23/2023

"Still not cooling. Found temps in ff section at 50 degrees, freezer at 36 degrees. Compressor is running. Found ball of ice on cap tube. Installed harness. Found low side in a 20 in vac. High side at 40psi. Charged with nitrogen. Sprayed down all accessible lines. No leaks found. Called whirlpool tech line spoke with cliff. Advised of pressures and that I sprayed down accessible lines. Unit holding at 140psi. Unit up for product review. Whirlpool to contact us or customer with further instructions"

We serviced a

FRIGIDAIRE RANGE

Model FPGF3081KFH

Near Westlake, OH 44145

Gabriel P

Job Details: 01/23/2023

Unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Ravenna, OH 44266

Brian M

Job Details: 01/23/2023

Cc food freezing Customer had unit set to Celsius and set to the coldest set point Switched to normal settings Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Broadview Heights, OH 44147

David R

Job Details: 01/23/2023

"Cc unit FZ not going below 20*. Found build up of Frost on evap. 29 ohms for heater. All wires from last repair hooked up. Found control not sending 120vAC. Shorted thermistor couldve shorted control as well. Will need new control, replace harness again and steam all ice at same time. At this time customer is calling whirlpool customer service to see what can be done about control. Do not order parts.**2 job count.; ordrng 1 WPW10675033 (Control) and 1 W11249952 (Harness)"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630DDS

Near Broadview Heights, OH 44147

David R

Job Details: 01/23/2023

"Replaced lower oven left hinge. Hinge kit only came with one hinge and one receiver. Tested both oven at 400* good. If any problems, customer to contact warranty. Unit good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, OH 44102

Manny

Job Details: 01/23/2023

"Cc unit not draining properly, verified and unit working as designed noticed that the sink is draining really slow and can see water stains on the utility tub well above the drain hose and this is a coin op machine so when washing the tub fills almost all the way and when unit drains it siphons the water back in. And hot water was off, Opt test ok advise customer to unclog the sink to prevent unit from siphoning."

We serviced a

KENMORE DRYER

Model 110.87562601

Near Solon, OH 44139

Corina B

Job Details: 01/23/2023

CC that there is a loud noise when running. Started a time dry let run no unusual noise a lot of vibration. Did advised cust could be the support rollers and idler pulley. Cust does not want to repair ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

SAMSUNG DRYER

Model DV22K6800EWA1

Near Lakewood, OH 44107

Manny

Job Details: 01/23/2023

"Replaced bearings, opt test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Rocky River, OH 44116

Joe O

Job Details: 01/23/2023

Installed wheels. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Dan H

Job Details: 01/23/2023

"Installed new hinges, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Mentor, OH 44060

Dan H

Job Details: 01/23/2023

"Customer complaint that check vent light comes on and unit gets hot, started normal dry cycle, temperature is normal, check vent light is off, Unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHP519ESS2

Near Avon, OH 44011

Angel

Job Details: 01/23/2023

"Replaced magnetron, diode and capacitor tested unit to make sure it would heat opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Solon, OH 44139

Corina B

Job Details: 01/23/2023

CC that the unit does not drain and the water smells. Ran diag F8e2 inlet fill valve f8e4. Overfill float switch F8e1 inlet no water. Drain hose is correct. Unit is not screwed into the cabinet. The floor underneath has a drop. Cant pull unit out because of the right leg hitting the back of the floor. Took picture. Advised cust to get it uninstalled and will need to get it reinstalled after we repair the unit. Will need a new harness.; ordrng 1 W11344507 (Harness)

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Maple Heights, OH 44137

Corina B

Job Details: 01/23/2023

"CC that there is no water going into the dishwasher. Unit fills with water and the pump is not turning on. Checked the power at the control 0 volts. The turbidity sensor is green. will need a control and diverter. Cust does not want to repair ; ordrng 1 WD21X25730 (Control) and 1 WD19X25278 (Diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Euclid, OH 44121

Jason N

Job Details: 01/23/2023

"Cc unit grinding noise and stays runningPlugged in unit, found unit in drain out mode, canceled drain out mode. Ran diagnostics, found code f5e3 for lid unlock fault. Ran auto test, found washplate is stripped. Unit will need washplate replaced. Also replacing lid lock assembly due to fault stored in history, possible unit did not lock properly at end of cycle and caused unit not to spin and drain properly. ; ordrng 1 W10902814 (Impeller plate) and 1 W11307244 (Lid lock)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/23/2023

Found damper broken and filter housing frozen replace damper and ordering filter housing ; ordrng 1 WPW10394053 (Filter housing)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 01/23/2023

Replaced latch pump and main board tested unit opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garfield Heights, OH 44105

Corina B

Job Details: 01/23/2023

CC that there is a squealing noise. Confirmed. Found the cam squealing. Replaced the cam and belt. Ran a calibration. Ran a drain and spin. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Fairview Park, OH 44126

Manny

Job Details: 01/23/2023

"Cc unit door coming off on the right side, very and right hinge was out of the cabinet, removed and reinstalled door, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Painesville, OH 44077

Dan H

Job Details: 01/23/2023

"Installed new wash plate, op test good"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Westlake, OH 44145

Angel

Job Details: 01/23/2023

Cc that washer was not starting. Tested unit and it started as should so I ran diagnostics no error codes ran an auto test to verify all functions and passed so I did a calibration on unit and started a regular cycle and worked perfectly I cannot duplicate issue with unit asked customer to monitor it for now but I cant find an issue with it opt test ok.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Seven Hills, OH 44131

David R

Job Details: 01/23/2023

"Replaced DSI board. Ran bake at 350* 12-15 mins for preheat bake at 350*. Waited, heated, reach temp and cycled. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MGD5430MW0

Near Seven Hills, OH 44131

David R

Job Details: 01/23/2023

"Cc unit will pop GCFI outlet. When arrived, customer left the outlet popped. Reset outlet. Started unit and outlet popped again. Let sit 5 mins. Reset outlet. Started unit. Unit is working and heating. Checked all wires in unit and back. Not touching cabinet and not out of place. Tried turning off and starting unit about 10 times. Only popped the outlet one time. Calling techline.. Unit is in specs and nothing is shorting or grounding out. Went over SP W11525530 GFCI/AFCI Breaker Tripping Nuisance, unit checks list and all components and measures check good. Techline said for customer to contact electrician to further access GCFI outlet or breaker. Unit is working in proper specs. Op Test Ok."

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS02

Near Highland Heights, OH 44143

Jason N

Job Details: 01/23/2023

"Cc unit controls not responding and lights turn on by themselvesCustomer stated they will need to power cycle unit if unit is nonresponsive or if lights are on. Service pointer for known issues W11251040B. Checked UI software version, version is 13.00.00 which is out of date. Unit will need console replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11232121s (Console control)"

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Shaker Heights, OH 44120

Joe O

Job Details: 01/23/2023

Cc: noiseFound rollers worn. Needs dryer repair kit. Replaced dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID COOKTOP GAS

Model KGCC506RBL07

Near Shaker Heights, OH 44122

Joe O

Job Details: 01/23/2023

Cc: gap under cooktopFound no issues with re install. Showed customer original pic to show unit had gap. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Parma, OH 44129

David R

Job Details: 01/23/2023

"Wrong model number, corrected. Wrong control. Reorder right control part number and also replace water valves at same time. Would replace pressure hose if needed. ; ordrng 1 W11543996 (Control) and 1 W11165546 (Valves) and 1 WP353244 (Hose)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Seven Hills, OH 44131

Corina B

Job Details: 01/23/2023

"CC that the quick wash cycle the wash is only 3 minutes. Ran diag no codes. For the cam squealing. Started a quick wash washes for 4 minutes. Started a normal cycle, washing for 12 minutes. Advised cust to use a different cycle other the.quick to get agitating longer. Working as designed. Replaced the cam and belt for the squealing. Ran a drain and spin. Opt test ok"

We serviced a

WHIRLPOOL MICRO OVEN

Model WMH32519FS0

Near Fairview Park, OH 44126

Manny

Job Details: 01/23/2023

"Cc unit smoking, she pointed to where the light bulb is, took cover and light cover completely full of grease on top, and lots of grease on the cover, noticed that the unit is vented outside but the vent in the cabinet is no making contact with microwave and therefore unit is venting into the cabinet and on the inside of the unit itself, advise contacting a contractor and have them fix the vent, clean light cover and reinstalled, ran test, no smoke and unit is heating, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lorain, OH 44053

Gabriel P

Job Details: 01/23/2023

Found pulley grinding with shield do to and overloading unit also found and overload error code ; used 1 W10721967 (PULLEY) from stock

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBC207KBT02

Near Willoughby, OH 44094

Jason N

Job Details: 01/23/2023

"Cc unit needs oven doors cleanedPulled both upper and lower oven doors, cleaned glass inner and outer panes. Customer satisfied with appearance. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Garfield Heights, OH 44128

Joe O

Job Details: 01/23/2023

"Cc: water has debris in it(cloudy water)Found water from unit is cloudy. Tested water at tap. Tap water clear. Customer stated water filter was replaced less then 6 months ago. Advised customer there is nothing in the unit that will cause cloudy water. Found after sitting water clears. Advised customer they can try replacing filter, but not required. Op test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JMKFES

Near Avon Lake, OH 44012

Angel

Job Details: 01/23/2023

Replaced thermistor and main board made sure everything started functioning correctly opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Brooklyn, OH 44144

Corina B

Job Details: 01/23/2023

"CC that the unit is not making ice, Water just pours out when its on. Confirmed. Fz 4-8 ff 37-32 ran diag test 56 timed out. Cubes are small when running step 57. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Dispensed water filling properly. Ice maker filled. On step 56. Ice box fan is pulsating. Will need a new valve, ice maker, control and fan. Office is to reschedule appointment ; ordrng 1 W11482383 (Valve) and 1 W10846539 (Ice box fan) and 1 W10843055 (Control) and 1 W11579560 (Ice maker)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Bedford, OH 44146

Brian M

Job Details: 01/23/2023

Cc unit not drying well and lint not collecting Found screen needing to be cleaned and vent was pinched at the rear Fixed venting and cleaned screen Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Parma Heights, OH 44130

David R

Job Details: 01/23/2023

Door was still in box in garage. Opened up. Big scratch on front and icemaker on/off switch damaged. Took pics. Let customer know. Ordering new door. ; ordrng 1 W11566705 (Door)

We serviced a

KITCHENAID WALL OVEN

Model KOCE507ESS20

Near Moreland Hills, OH 44022

Joe O

Job Details: 01/23/2023

Installed door glass. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Conneaut, OH 44030

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not powering on, confirmed, unit is not receiving 130vac, advised customer that they need an electrician to correct power supply"

We serviced a

GE DISHWASHER

Model GDT535PSJ6SS

Near Lorain, OH 44053

Gabriel P

Job Details: 01/23/2023

Replace ui and arm but also found a software error on control ordering ; ordrng 1 WD21X25739 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Avon Lake, OH 44012

Angel

Job Details: 01/23/2023

Cc that unit will not turn on and outlet has power. Tested unit and nothing checked power at control and nothing so I used my tester and outlet was showing nothing my tester would not light up so we used and extension cord to test unit on another outlet and it worked outlet will need to be replaced unit working as should opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Brooklyn, OH 44144

Corina B

Job Details: 01/23/2023

Replaced the seal. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model JJW9630DDS

Near Bedford Heights, OH 44146

Brian M

Job Details: 01/23/2023

Installed control installed unit Ran test bake upper and lower OP Test Ok

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rocky River, OH 44116

Manny

Job Details: 01/23/2023

"Cc unit making a loud noise and vibrating a lot, verified and unit vibrating a lot, took apart wheel is good, rollers and pulley are good, drum is not bent or damaged, put drum and bulkhead on and ran test no noise or vibrating, installed blower housing, and noise returns, took apart but cannot see whats causing the noise, while talking to the customer, noticed the dryer feet in a bag on a shelf, Checked unit and No feet installed the feet and noise and vibration are gone, unit working as designed. Opt test ok"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Chagrin Falls, OH 44022

Joe O

Job Details: 01/23/2023

"Cc: not dispensing fabric softenerFound 2 valves go into 1 to get to fabric softener. One valve not opening. Needs water valveValve out of stock. Office to reschedule ; ordrng 1 WH23X29553 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near Mentor, OH 44060

Jason N

Job Details: 01/23/2023

"Could not install compressor. Plug was missing from process stem, oil leaked out from compressor all over inside of box. Will need to reorder compressor. ; schdld next appmnt for 1/31 TUE !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFC2353AF0

Near Ashtabula, OH 44004

Dan H

Job Details: 01/23/2023

"Installed new air damper, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Angel

Job Details: 01/23/2023

Replaced valves tested unit and its functioning as should now opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Berea, OH 44017

David R

Job Details: 01/23/2023

"Cc using her thermometer, oven test 15-20 degrees off. Looked over and both elements are good. Tested voltage to unit, good, 240v AC. Tested temp sensor at room temp 1087 ohms. Good. Ran unit at 350* used my temp probe and the customers thermometer. Let preheat 350* gave an additional 10 mins. Tested temp, with her thermometer read 350* and my temp probes read 352* (took pics). Unit is good. If customer wants to adjusted and calibrate temp, check owners manual. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Fairview Park, OH 44126

Manny

Job Details: 01/23/2023

"Cc Unit leaking from the back, verified and can see water on the back panel but can determine where water is coming from, tilted unit back and noticed water in the panel, and looks like is coming down from the valve area, noticed cold water hose leaking, replaced water hose with hose provided by customer she stated that she bought it when she purchased the unit but installers didnt want to install the unit with the hoses she purchased, replaced hose, no leaks opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, OH 44102

Corina B

Job Details: 01/23/2023

"CC that there is a grinding noise. Confirmed. Found the drain pump rattling. Removed the drain pump found a piece of plastic inside the drain pump. Removed plastic. Start a normal cycle, no noise. Opt test ok"

We serviced a

KENMORE WASHER

Model 11022532511

Near Madison, OH 44057

Dan H

Job Details: 01/23/2023

"Customer complaint that unit is not starting, confirmed, found control unresponsive, found suspension worn out, unit needs new control and suspension , customer does not want repair ; ordrng 1 W10780045 (Suspension) and 1 W11116516 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mentor, OH 44060

Jason N

Job Details: 01/23/2023

"Cc unit not responding, was intermittent, not not responding at allConfirmed unit controls are not responding, customer stated they tried to power cycle but will not respond. Customer also stated unit was making a loud noise before it stopped working. Advised I cannot diagnose further issues without a working control, so quoted price for control board replacement may increase. Customer declined repair, estimate only. ; used 1 WPW10503278 (Control board) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/23/2023

Replaced adjuster kit made sure rack slides as should opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/23/2023

Installed control Ran test cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Cleveland, OH 44135

Manny

Job Details: 01/23/2023

"Cc unit not dispense water, verified and no water, pulled the unit out and found the inlet valve. Close turned on and valve started leaking at the fitting and there is not enough water pressure, making it to the filter for the refrigerator to dispense water properly advised customer to have somebody take a look at the water valve and other house pressure and if they still have issues after that has been taken care of to give us another call and well take another look. Opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS0

Near Amherst, OH 44001

Gabriel P

Job Details: 01/23/2023

"The unit not functioning need control but Customer will not repair ; ordrng 1 W11552018 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, OH 44001

Gabriel P

Job Details: 01/23/2023

Customer complaint dryer squeaking replace dryer kit opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Euclid, OH 44132

Corina B

Job Details: 01/23/2023

CC that the unit will not finish a cycle. Unit was flashing when it was plugged in. Was washing 2 rugs when this happened. Ran diag no codes. Started a rinse and spin with clothes. Clothes came out damp. Opt test ok

We serviced a

JENN-AIR RANGE

Model JES9750CAS02

Near Newbury Township, OH 44065

Joe O

Job Details: 01/23/2023

"Cc: oven not heating properly, down draft not pulling air, left burner not functioning properlyFound down draft is not seated correctly, and vent to downdraft is not connected. Clamp is missing. Oven averaging right around 350 degrees. Clamp not available for down draft. Grittle is functioning as designed. Op test ok"

We serviced a

WHIRLPOOL STACK W/D

Model WET4027HW0

Near Cleveland, OH 44113

Manny

Job Details: 01/20/2023

"Cc unit not operational, verified and no LEDs on, took apart and checked power to control, 117vac indicator led on control not lit, unit needs main control.; ordrng 1 W11481725 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Jefferson, OH 44047

Dan H

Job Details: 01/20/2023

"Customer complaint that oven is not working, confirmed, reset control, started bake for 350 degrees, bake burner lit, oven heated, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Replaced ui on the side of door set temperature opt test ok.

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Gabriel P

Job Details: 01/20/2023

"Replace fuse with a washer underneath to see if it makes a difference,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2023

"Replace heater and icemaker,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lorain, OH 44053

Gabriel P

Job Details: 01/20/2023

"Found gearcase seize it would not come out but with grinding a portion of it was able to get it out time of repair took me longer about 1 hour and 50 minutes but replace gearcase,actuator,pulley,belt,capacitor,drain pump,and latch then ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Amherst, OH 44001

David R

Job Details: 01/20/2023

"Cc unit leaking. Found heater created a hole in tub, water leaking from there, took pics. Ordering tub, heater, thermostat. office to reschedule ; ordrng 1 W10909756 (Tub) and 1 WP661566 (Thermostat) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW3

Near Columbia Station, OH 44028

David R

Job Details: 01/20/2023

"Cc unit shaking, customer said Stewarts Appliance replaced whole drum and shock absorbers within the past couple weeks. Unit on pedestal. Ran diagnostics test, no error codes. Ran test, all components working. Put load of towels in, 5-7 bath towels, filled water into towels. Then ran a drain and spin cycle on the fastest spin option. Ran all the way through, normal shaking/vibration from unit. All components test good, nothing out of ordinary. All functions good. Unit working as designed. Advised of no overloading, making sure to use correct cycle for clothes. Advised to purchase and use anti vibration pads as well if needed, unit is good. Op Test Ok. Op Test Ok. Calling techline to document. Went over findings, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Burton, OH 44021

Brian M

Job Details: 01/20/2023

Installed control and heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Ravenna, OH 44266

Brian M

Job Details: 01/20/2023

Installed control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Beachwood, OH 44122

Corina B

Job Details: 01/20/2023

"Cust showed pop, sent pic. CC that the unit is not heating. Confirmed. Found the heater open. Replaced the heater. Unit is cycling properly. Opt test ok"

We serviced a

MAYTAG DRYER

Model MED5430MW0

Near Elyria, OH 44035

Angel

Job Details: 01/20/2023

Cc that unit was not starting. Verified and unit is starting she just has to be firm with these buttons for it to be able to start showed her how to do it and now she got the hang of how to do it unit working as designed opt test ok.

We serviced a

MAYTAG DBL WALL OVEN

Model MEW9630FZ04

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2023

"Customer complaint that control panel is out, confirmed, thermal fuse is good, unit needs new user interface , customer does not want repair at this time; ordrng 1 W10914529 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model mvwc415ew2

Near North Olmsted, OH 44070

Manny

Job Details: 01/20/2023

"Cc unit making a grinding sound like bad bearings, verified and ran test cycle and heard a noise coming from the bottom like the cam is grinding, pulled unit out and found a ceramic ball under the unit causing the noise when unit is operating, reran test no noise, opt test ok"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near North Olmsted, OH 44070

Manny

Job Details: 01/20/2023

"Cc unit making noise, verified and Found screw in felt seal removed, opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS20

Near Aurora, OH 44202

Brian M

Job Details: 01/20/2023

Cc unit not baking properly Ran bake test Unit is heating to proper temps Advised

We serviced a

SAMSUNG DRYER

Model DV42H5400EW/A3

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/20/2023

"CC that the drum is not spinning. Confirmed. Found the idler pulley broken and the back support roller. Will need a new idler pulley and the support rollers. Called office spoke to MP since schedule was booked, already offered that day to cust. ; ordrng 2 DC97-16782A (Rollers)s, used 1 DC93-00634A (IDLER PULLEY), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/20/2023

"CC that the lights and the ice maker are not working. Confirmed. Found the door switch Replaced to the freezer side. Tightened the ff door handle. Replaced the switch from surplus t/s. Cycled the ice maker, no water. Removed the line from the John guest fitting, water is coming out. The line inside of the door is frozen. Will need a new door. Office to reschedule appointment ; ordrng 1 LW11026429 (Door), used 1 W11396033 (Switch) from stock"

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