Service History 63 - Fred's Appliance

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 08/07/2023

"Replaced control latch no disengaging, latch was on the lock position, had to hold the latch and manually advance diagnostic so the latch can unlock, latch unlocks and ran diagnostics and calibration, opt test ok took core for return"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Avon, OH 44011

Angel

Job Details: 08/07/2023

"Cc water leaking, confirmed cc. Had customer turn on water supply, water started leak somewhere behind back panel when water was dispensed. Removed shelves and drawers from ff section to get to back panel and we found the valve for the water dispenser cracked will need to be replaced part on my end out of stock office to reschedule.; ordrng 1 W11247961 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/07/2023

"Replaced control board, tested unit after installing part to make sure heater would turn on and it did opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Amherst, OH 44001

Marie V

Job Details: 08/07/2023

Replaced broken heating element and both hinges from door. Preheated unit to 350*. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mentor, OH 44060

Corina B

Job Details: 08/07/2023

"Replaced the Gearcase, belt and cam Ran a calibration. Started a quick cycle. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mentor, OH 44060

Jason N

Job Details: 08/07/2023

"Cc unit stopped working/coolingFound unit control displaying dashes, control will not respond. Unit will need jazz board replaced. Replaced jazz control using truck stock part. Programmed to 12. Unit operating and cooling. Advised to allow unit to cool for up to 12hrs before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mentor, OH 44060

Jason N

Job Details: 08/07/2023

"Cc unit RH door squeaking and food freezing on top 2 shelvesConfirmed noise from lower RH door hinge area. Found no lubrication on closer cam or hinge pin. Lubricated both areas. Noise now longer audible. Customer stated product will intermittently freezer or frost up if placed on the upper 2 shelves. Advised customer on air flow in ff section of unit. Advised to avoid placing high moisture product on top 2 shelves, also ensure back of shelves are not being blocked by product to ensure proper air flow."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mentor, OH 44060

Jason N

Job Details: 08/07/2023

Installed main control. Ran auto test cycle. All functions passed. Op test good.

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VF

Near Kirtland, OH 44094

Brian M

Job Details: 08/07/2023

Installed regulator and safety valve Leak tested all connections OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Willoughby, OH 44094

Corina B

Job Details: 08/07/2023

CC that the unit is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain hole. Pulled unit out cleared the drain hose. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Conneaut, OH 44030

Dan H

Job Details: 08/07/2023

"Installed new valve and bezel , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 08/07/2023

"Cc that theres mold growing at the back wall. Confirmed, found drain on evapo clogged up and found that right hand side door spring not working. Had to removed door to reset spring. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Euclid, OH 44123

Jason N

Job Details: 08/07/2023

"Cc unit oven not ignitingRan bake test, unit is flowing gas but no spark. Checked all connections from ignitor to DSI board. Found burnt resistor on DSI board. Replaced DSI board using misc truck stock part. Ran bake test to 300 degrees, good spark and ignition. Op test good. ; used 1 W11162730 (Module-spk) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Painesville, OH 44077

Joe O

Job Details: 08/07/2023

"Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Ran air fluff to ensure heater not shorted. Op test ok ; used 1 WP3392519 (THERMAL FUSE), from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Cleveland, OH 44104

Manny

Job Details: 08/07/2023

"Cc powers cord its cut, Replaced cord, plug in and unit working, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Euclid, OH 44123

Jason N

Job Details: 08/07/2023

"Cc unit leaking oil and sometimes makes a lot of noise in spinRan diagnostics, found code f0e5 for off balance load. Checked under unit, unit is not leaking oil. Oil spot on floor has been there for awhile, most likely from previous unit. Ran auto test cycle, all functions passed. Ran small load with towels and misc items. Switched over to drain and spin, no abnormal noise or vibration. No issues found with unit. Advised that customer ensure proper load distribution during final spin. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Amherst, OH 44001

Marie V

Job Details: 08/07/2023

"Cc that the side piece of the drawer broke off , gasket is broken and and ice maker was not working. Inspected ice bin, is full with ice. Unit will need new door seal and end cap; ordrng 1 W10874836 (End cap) and 1 W10830055 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, OH 44052

Angel

Job Details: 08/07/2023

"Cc water valve stripped, confirmed cc. Found threads to be stripped on valve, changed valve with one from truck stock. Opt test good.; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Conneaut, OH 44030

Dan H

Job Details: 08/07/2023

"Customer complaint of squealing noise during spin cycle, ran drain and spin cycle, belt is squealing, installed new belt, op test good ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near South Euclid, OH 44121

Manny

Job Details: 08/07/2023

"Replaced pump+motor, ran test cycle, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Amherst, OH 44001

Marie V

Job Details: 08/07/2023

"Cc that the unit is not washing. Confirmed, cap was replaced, found wires broken . Will need new harness. Cust will call back if she wants to continue. ; ordrng 1 W11590868 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Euclid, OH 44132

Jason N

Job Details: 08/07/2023

Cc unit freezer door gasket falling offReplaced freezer door gasket. Ensured good seal to cabinet. Op test good.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Lorain, OH 44053

Angel

Job Details: 08/07/2023

"Cc that unit is not heating at all. Tested unit and no heat, checked power and it was good so we took apart unit and found that the heating element was open, replaced heating element and since we had cut off and thermostat replaced them as well tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Conneaut, OH 44030

Dan H

Job Details: 08/07/2023

"Nitrogen tested system, no leaks found, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ02

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/07/2023

Installed filter housing. Ran gallon of water to purge system. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lorain, OH 44055

Angel

Job Details: 08/07/2023

"Cc that unit started flashing and lock would not catch. Tested unit in diagnostics to see what it would do and it triggered a latch code f5e3. Ordered latch follow up scheduled for 8/9; ordrng 1 W11513248 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ABB2224WEB3

Near Euclid, OH 44117

Jason N

Job Details: 08/07/2023

"Cc unit frost building in the freezer section Customer stated frost was forming on product inside freezer section, it has since dissipated. Checked freezer door for proper closure. Found door rails are slightly resistant and stiff, door not closing with ease. Cleaned and lubricated rails, door closure much improved. Raised freezer door 1/4in as the top of the gasket was very close to not overlapping liner. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44143

Jason N

Job Details: 08/07/2023

"Cc unit not locking and spinningRan test cycle, found motor spinning but not turning basket. Checked under unit, found undergarment stuck in between motor pulley and belt, belt had come off pulley. Removed undergarment and reinstalled drive belt. Reran auto test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Lorain, OH 44055

Angel

Job Details: 08/07/2023

"Changed ice maker, tested through diagnostic. Opt test good."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/07/2023

"Cc unit stovetop not working, door was lockedFound unit displaying Err f2e0, fault code is not in techsheet, but will be a keypad disconnected or failure. Console is not responding, control control will need replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10894098 (Control-elec)"

We serviced a

MAYTAG DRYER GAS

Model MGD5500FW0

Near Middleburg Heights, OH 44130

Angel

Job Details: 08/07/2023

Cc that unit was making a screeching sound. Turn on unit and confirmed will need idler pulley replaced. Used repair kit from truck stock tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Brook Park, OH 44142

Angel

Job Details: 08/07/2023

"Cc that unit all of a sudden stopped working and gave an error code F3E0 shorted or open sensor. Unit was already taken out by customer, verified sensor by ohming it out and it ohmed out good so checked control board and nothing look out the ordinary so we still replaced sensor just to see and the error code was still coming up so unit will need control board replaced office to reschedule part out of stock on my end.; ordrng 1 W11620481 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QMS00

Near Gates Mills, OH 44040

Corina B

Job Details: 08/07/2023

"CC that the u it is not cooling. Confirmed.found the unit is not cooling. Found the evaporator fan not running. Checked the white to red 11.55 dc volts. Will need a new fan. ; ordrng 1 W10822580 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Cleveland, OH 44128

Corina B

Job Details: 08/07/2023

Entitlement is good. CC that the freezer light is not working and the gasket is ripped. Confirmed. The ff gasket is torn. The freezer light is not working. Will need a new gasket and the module. ; ordrng 1 W10830162 (Gasket) and 1 W11602886 (Module) and 1 W11396033 (Switch)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Bedford, OH 44146

Corina B

Job Details: 08/07/2023

CC that the unit is not draining. Confirmed. Found a wire broken off of the drain pump. Will need a new harness. Cust supplied a harness that was here from last time. Replaced the harness. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11591637 (Harness) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW

Near Mentor, OH 44060

Joe O

Job Details: 08/07/2023

"Cc: not running full cycleCannot properly test. No gas connection. Started unit, unit started tumbling. Igniter coming on. Gas coils opening. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Strongsville, OH 44149

David R

Job Details: 08/07/2023

"Cc unit icing in FF section. Found fan not running and thermistors out of range. Drip pan is bent. ordrng 1 W10633627 (Fan motor) and 1 WPW10389152 (Support) and 1 WPW10537710 (Evap pan) and 2 W10316760 (Thermistor kit)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mayfield Heights, OH 44124

Brian M

Job Details: 08/07/2023

"Cc that fridge keeps cutting out and panel goes blank and cuts back in by itself Found fridge on and running at this time From what customer described sound like a control board issue ; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX COOKTOP GAS

Model E36GC76PRS

Near Solon, OH 44139

Brian M

Job Details: 08/07/2023

Cc unit smells like gas Found knob broken and igniter switch Parts discontinued

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/07/2023

"Cc leaking and light out They turned off water 3 weeks ago, Found no traces of water on floor or rear of unit Turned water on and inspected again no physical leak found Customer stated he can self install led ; ordrng 1 W11462342 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Broadview Heights, OH 44147

David R

Job Details: 08/07/2023

"New motor is seized up and will not spin unless by hand, ordering a new motor; ordrng 1 279827 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Brecksville, OH 44141

David R

Job Details: 08/07/2023

Replaced vent and gasket. Ran diagnostics. Good. Unit working correctly. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48FKX00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/07/2023

Cc unit not cooling Unit is 0 in freezer and ice bin is completely fullFridge is 37Can not duplicate a issue Customer requested new part be installed because date on back stock was a part from 2005 Installed inverter advices to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44128

Manny

Job Details: 08/07/2023

"Cc unit not cooling, and that is the seal system, because the previous service company told the it was a cfc issue, verified and heater not coming on, heater wire out of connector, unit needs heater and control.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Mantua, OH 44255

Brian M

Job Details: 08/07/2023

Installed parts Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDW03

Near North Royalton, OH 44133

Marie V

Job Details: 08/07/2023

"Cc that unit is not cooling properly took temps 58* in fresh food section and freezer is at 47*, took evaporator off and allowed few with fan unplugged to verify frost . Threes full frost on evaporator. Ordering control and thermistor, office will contact once they have eta on the part; ordrng 1 W11562259 (Control box) and 1 W11438736 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVW7232HC

Near Walton Hills, OH 44146

Corina B

Job Details: 08/07/2023

CC that the water is hot. Confirmed. Found the hot and cold line reserved. Switched the lines. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Shaker Heights, OH 44118

Corina B

Job Details: 08/07/2023

" CC that the doors are not evenly leveled. Confirmed leveled the doors. Opt test ok"

We serviced a

GE DISHWASHER

Model GDF530PGM5WW

Near Conneaut, OH 44030

Dan H

Job Details: 08/07/2023

"Installed new control, op test good"

We serviced a

GE RANGE

Model JB655EK9ES

Near Strongsville, OH 44136

Marie V

Job Details: 08/07/2023

Cc door glass from oven is dirty . Took apart. Cust cleaned out glass. Installed all back together. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Broadview Heights, OH 44147

Manny

Job Details: 08/07/2023

"Cc fz door wont close all the way on the left side, verified and Found loose screw on slide, fastened, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Broadview Heights, OH 44147

Manny

Job Details: 08/07/2023

"Cc unit not catching lint on the catcher , stating that every 3 to 4th load she have to clean the vents, verified and chute bend and gasket damage, ordering, gaskets and chute ; ordrng 1 W11117429 (chute) and 1 W11415783 (Lint seal) and 1 339956 (seal) and 1 W11522757 (Screen)"

We serviced a

KENMORE DRYER

Model 110.7084299

Near Cleveland, OH 44108

Corina B

Job Details: 08/07/2023

"CC that the dryer gets hot. Confirmed, found the vent clogged with lint. Will need to clean the vent out or replace it with a semi rigid vent. Opt test ok ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Kingsville, OH 44048

Dan H

Job Details: 08/07/2023

"Customer complaint that unit is not completing cycles, started normal wash cycle, lid locked unit started, unit dis not fill and went to cycle completed, unit needs new harness; ordrng 1 W11568984 (Harness)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Kingsville, OH 44048

Dan H

Job Details: 08/07/2023

"Customer complaint that unit is not working and showing error code, found control lock on , turned off, ran test cycle, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Marie V

Job Details: 08/07/2023

"Cc that can smell gas when all the time. Confirmed smell coming from behind unit, found main line coming in was loose. Corrected . Showed cust, op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near North Royalton, OH 44133

Manny

Job Details: 08/07/2023

"Cc unit making a gurgling noise, verified and noise I heard is normal, customer play video of the noise and sound like the refrigerant expanding in evap, show user manual to customer and the list of noise that the unit can make, and unfortunately no much we can do since its a normal noise. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near South Euclid, OH 44121

Corina B

Job Details: 08/07/2023

"CC that there is a noise when the ice maker fils. Cycled the ice maker, the fill tube chattering. Will need a new valve and ice maker. ; ordrng 1 W11548535 (Valve) and 1 W11548538 (Ice maker)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX505ESS1

Near Westlake, OH 44145

David R

Job Details: 08/07/2023

"Replaced control, fan motor, blade. Tested out fan motor to make sure, open, bad motor. Ran diagnostics, good. All components working. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model PSS25SGNABS

Near Westlake, OH 44145

Marie V

Job Details: 08/07/2023

"Defrosted all ice from evaporator, replaced heater, thermistor and control. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Olmsted, OH 44070

David R

Job Details: 08/07/2023

"Cc unit not spinning, wet clothes at end of cycle. No error codes. Ran diagnostics, all components working, spinning and agitating normally. A little scrapping noise in spin. Found SP #: W11531483. Replaced actuator. Noise coming from belt when going around cam. Replaced belt and cam. All parts from t/s. Ran diagnostics. Ran calibration. Ran drain and spin. All test show good. Also see customer using Laundry Detergent that is not HE. Non HE detergent could affect cleaning action in washer. Making note for customer to use HE detergent. Ran another drain/spin. Unit is working normally. Also advised customer to not overload unit. Op Test Ok. ; used 1 W10721967 (PULLEY), 1 W11239857 (BELT), and 1 W11481722 (actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Perry, OH 44081

Dan H

Job Details: 08/07/2023

"Installed new control and strike, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf995fifz00

Near Mentor, OH 44060

Joe O

Job Details: 08/07/2023

Installed cover and control. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mentor, OH 44060

Joe O

Job Details: 08/07/2023

Cc: not cooling ff section frost build up in freezerFound frost starting around upper freezer door. Found all gaskets are sealing. Small gap in liner near ff door. Applied silicone to gap. Steamed vents. Advised customer to ensure nothing is stuck in gaskets and doors are closing properly. Op test ok

We serviced a

GE DISHWASHER

Model GDT545PSJ2SS

Near Kent, OH 44240

Brian M

Job Details: 08/07/2023

"Cc unit not starting Found unit giving door error From previous repairs this is a communication error between, latch door and ui, will need boards and latch ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24900C (Control) and 1 WD21X31910 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Euclid, OH 44132

Joe O

Job Details: 08/07/2023

Installed drain pump and latch. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chesterland, OH 44026

Jason N

Job Details: 08/07/2023

"Cc unit not working, lid locked Customer had disassembled unit is an attempt to diagnose. Reassembled unit. Unit will not respond, will not enter diagnostics. Checked power into main control, good at 122v, status LED is flashing 3 times. Checked power out to HMI from j5, good at 12.1vdc. Unit will need main control replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11543994 (Cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kent, OH 44240

Brian M

Job Details: 08/07/2023

"Cc unit blowing breaker Found unit over current draw when spinning, Needs gearcase, and clutch, and slider, Gearcase bearing are shot ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11130356 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ04

Near Diamond, OH 44412

Brian M

Job Details: 08/07/2023

Installed gaskets

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Geneva, OH 44041

Brian M

Job Details: 08/07/2023

Cc of black stuff in her washer after washing Ran test cycle could not duplicate Advised on cleaning by running clean cycle Nothing in machine will cause continuous black specks other than soap/ softener build up

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW2

Near Chardon, OH 44024

Joe O

Job Details: 08/07/2023

"Cc: error code, not drainingFound error codes e21(water not draining out fast enough) e41(control thinks door switch is open). Found latch is functioning. Found unit is draining. Slowly. Needs drain filter, cover and hoseDrain filter cover shows out of stock. Office to reschedule; ordrng 1 5304505165 (filter) and 1 5304505161 (hose) and 1 5304505169 (cover)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Willoughby Hills, OH 44092

Corina B

Job Details: 08/04/2023

"CC that the unit just stopped mid cycle. Confirmed. Checked power at the terminal block and at the control 120 volts. No light is flashing. Will need a new control. Cust is going to install control..; ordrng 1 W11410063 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Euclid, OH 44123

Corina B

Job Details: 08/04/2023

Replaced the harness. Ran a calibration. Started a rinse and spin. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Painesville, OH 44077

Brian M

Job Details: 08/04/2023

Installed icemaker and control Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near South Euclid, OH 44121

Joe O

Job Details: 08/04/2023

"Cc: not coolingFound compressor excessively hot and not running. Found low side resting pressure at 87, high side roughly 90. Compressor does not sound like valves are functioning internally.Needs compressor; ordrng 1 W10507884 (compressor)"

We serviced a

KENMORE WASHER

Model 110.26832692

Near Willoughby, OH 44094

Joe O

Job Details: 08/04/2023

"Installed pressure switch. Cusstated unit continues to run into second rinse even with 2nd rinse option off. Ran test cycle. Unit fills and agitates. Ran spin, unit passing off and doing second rinse(only 1 rinse selected). Ohmed out rinse selector. Needs timer. Customer does not want to repair timer. ; ordrng 1 WP3951708 (timer)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3023LWB

Near Willowick, OH 44095

Joe O

Job Details: 08/04/2023

"Cc: error code and beepingFound error code f13(Bad EEPROM Identification/Checksum error). Reconnected power supply error came right back. Needs control and overlay; ordrng 1 5304509983 (Control) and 1 316419137 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Joe O

Job Details: 08/04/2023

Cc: f8e4 errorFound unit leaking from sump assembly. Ensured sump assembly is tight. Needs sump assembly.; ordrng 1 W11416363 (Sump assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Painesville, OH 44077

Joe O

Job Details: 08/04/2023

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5300SQ0

Near Brooklyn, OH 44144

Marie V

Job Details: 08/04/2023

Replaced drive system parts. Tested unit. Spinning properly. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Painesville, OH 44077

Joe O

Job Details: 08/04/2023

Installed tub ring. Ran auto test. Ran fabric softener test cycle. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Bill

Job Details: 08/04/2023

"Changed drain pump, opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Shaker Heights, OH 44120

Marie V

Job Details: 08/04/2023

"Replaced fill tube heater, tested ice maker. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near University Heights, OH 44118

Corina B

Job Details: 08/04/2023

"Replaced the cam, belt and drain hose. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW01

Near Bentleyville, OH 44022

Corina B

Job Details: 08/04/2023

Replaced the control ran the defrost cycle. Heater turned on. Opt test ok. Brought core back for return.

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 08/04/2023

"Installed new motor and speed sensor, op test no good, lid is not locking, unit needs new lid lock; ordrng 1 Wh08x32657 (Lid lock)"

We serviced a

GE DISHWASHER

Model GDF620HGJ4WW

Near North Olmsted, OH 44070

David R

Job Details: 08/04/2023

"Cc unit not working after power outage. Control not working. Short between controls and harness. Will need controls and harness..; ordrng 1 WD21X24900C (Control) and 1 WD21X31902 (Ui control) and 1 WD21X22916 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Dan H

Job Details: 08/04/2023

"Customer complaint that unit is not completing cycles, ran diagnostics found f7e1(basket speed fault), f8e1(long/no fill), and f7e5(shifter fault) error codes, found optical sensor in shifter not reading basket, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near North Ridgeville, OH 44039

David R

Job Details: 08/04/2023

"Cc still no ice, went through interactive ice maker on Service Matters. All fans, all temp, check good. No icemaker codes. Replaced dual valve W11482383 from surplus, noticed a little water coming from it. Found that heater for fascia and water line was not plugged in. Corrected, icemaker cycled test 59, and called for water test 45. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ

Near Lorain, OH 44052

Angel

Job Details: 08/04/2023

" Cc that unit is not cycling at all. Confirmed cc, unit powers on but wont do anything checked diagnostics and found error code F8E2 drain problem pump will not run checked power from control and is not sending power will need control board also checked wiring to make sure it was good snd it was.; ordrng 1 WPW10653840 (Latch) and 1 W11637581 (Control board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Amherst, OH 44001

David R

Job Details: 08/04/2023

"Replaced panel. Tested, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, OH 44041

Dan H

Job Details: 08/04/2023

"Customer complaint of loud noise, found freezer section evaporator frozen solid, freezer section evaporator fan is frozen in ice, unit needs new control and defrost thermistor ; ordrng 1 WPW10675033 (Cntrl) and 1 W11249952 (Motor/thermistor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AW0A

Near Geneva, OH 44041

Dan H

Job Details: 08/04/2023

"Customer complaint that unit is leaking and not draining, unit filled with water, pressed cancel, unit drained, drain hose is run properly, found valve seeping, unit needs new valve; ordrng 1 5304525044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Painesville, OH 44077

Brian M

Job Details: 08/04/2023

Installed valve OP Test Ok

We serviced a

KITCHENAID WALL OVEN COMBO

Model KEMS309BSS01

Near Mentor, OH 44060

Brian M

Job Details: 08/04/2023

"Installed appliance manager still issuesUnit does not show door shut According to tech sheet ui is needed as well Customer does not want to continue Bm has used part for return ; ordrng 1 W10570025 (Ui) and 1 W11568584 (Thermostat) and 1 WPW10490593 (housng-lmp), used 2 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Novelty, OH 44072

Brian M

Job Details: 08/04/2023

"Customer showed pop took pic Cc of low cool Unit is in garage/ advised that unit is not garage ready and may require unit to be in temp controlled environment Found evap to have good frost pattern but fan not running Inspected fan found loose connections Fixed, fan on Advised to let cool for 72 hours"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Aurora, OH 44202

Brian M

Job Details: 08/04/2023

"Cc Ice not dispensing Found icemaker not in home position and ice blocking it from going home, water leak out of icemaker creating clump In bin, bin shaft, or motor shaft is stripped; ordrng 1 W11228132 (shaft) and 1 W10910401 (ice-contnr) and 1 W10908391 (icemaker)"

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Mantua, OH 44255

Brian M

Job Details: 08/04/2023

Tried to remove the bolt to agitator and it rounded out could not break free the bolt Need to order agitator and bolt Call customer to schedule ; ordrng 1 W10752187 (screw) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Garrettsville, OH 44231

Brian M

Job Details: 08/04/2023

"Cc no ice found cubes stuck in mold Removed and cycled icemaker unit is functioning properly at this time quoted for icemaker if issue happens again ; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burton, OH 44021

Brian M

Job Details: 08/04/2023

Cc unit not spinning out Ran test cycle found tub hub to be stripped Can not remove wash plate will need plate and hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit)

Our Service

Our Training