We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Robert A.
Job Details: 11/02/2017
No water coming from dispenser. Checked saddle valve but is ok. Ice/water valve not opening to dispense water. Office to order parts.; ordrng 1 WPW10179146 (WATER VALVE), schdld next appmnt for 11/9 THU !,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44119
Chad P.
Job Details: 11/02/2017
Found door liner seperated from door. See photo. Needs door replaced. Advised it will take time for door to come in and we cannot reschedule today for install
We serviced a
GE APPLIANCE DISHWASHER
Model PDT750SSF0SS
Near Westlake, OH 44145
Robert A.
Job Details: 11/02/2017
Found broken elbow hose on drain pump. Will need new hose and clamp kit. Will give est. customer does not want to repair at this time. Paid ser call. Do not order parts.; , Job Cmpltd
Near Brook Park, OH 44142
Chad P.
Job Details: 11/02/2017
Found ignotor open and no power from control. Will require ignitor and control Due to age mod and ser are no longer available and unit is non repairable. Spoke with l.s. To write up as so.
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 11/02/2017
Ran unit on normal wash with hot water. Advised water temps are maxed out around 80-85f. Unit is agitating correctly. No stored faults. Cust had total out and they either ordered a shifter or replaced it. Cust wants unit that give hot water. Tech advised her to call the stor to exchange or contact whirlpool. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3100AAE
Near Bay Village, OH 44140
Gail V.
Job Details: 11/02/2017
Oven giving F3 code and F5 code and then shutting off. Pulled temp sensor. Wiring harness and connector burned and insulation on wire harness gone and wiring is crystallized. Will need new harness and sensor. Harness is NLA. Please have ins co contact customer.;
We serviced a
WRS325FNAW00 WHIRLPOOL
Model REFRIGERATOR
Near Beachwood, OH 44122
Dan H
Job Details: 11/02/2017
Customer complaint that drawers are hard to open, drawers are mounted correctly and slide as designed, installed new lower drawer, op test good ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GLDT690D00BB
Near Lakewood, OH 44107
Robert A.
Job Details: 11/02/2017
Found water pouring down right side if dishwasher when running. Pulled machine out. Found top hose to upper spray arm had come off. Reinstalled hose using a screw clamp. Floor under machine rotted out due to leak. Sent pics.. ran machine. Optest ok.; , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 11/02/2017
, Found comp not running, at rm temp, cond fan is running, tapped system, 65psi, nneds comp kit; ordrng 1 W11025999 (COMP KIT), schdld next appmnt for 11/9 THU ! [***],
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shaker Heights, OH 44120
Robert A.
Job Details: 11/02/2017
Outlet correct, c/b recieving 120vac, o heart beat, no response from controls, needs c/b; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 11/9
We serviced a
WRF736SDAM12 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 11/02/2017
CC that they can not get the water filter out and the water is dispensing. Tried to remove the filter and there is plastic on the filter that is not releasing the filter. Will need a new filter head. The filter was not ingaged with the filter head to dispenser the water, dispensing. Call GS to order part. ; ordrng 1 WPW10238156 (housing), schdld next appmnt for 11/10 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Maple Heights, OH 44137
Gail V.
Job Details: 11/02/2017
Installed handle, op test ok; Job Cmpltd, saved tckt [SdLink\299862a.png],
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 11/02/2017
Installed frz door, rt produce drawer and name plate, op test ok; Job Cmpltd,
We serviced a
GE B/IN REFRIGERATOR
Model PSB42LSRBBV
Near Bainbridge Township, OH 44023
Gail V.
Job Details: 11/02/2017
Found water leaking from ff evap area needs drain kit per ge pointer; ordrng 1 WR85X10088 (DRAIN KIT), schdld next appmnt for 11/9 THU ! [**]
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/02/2017
Oven is clean, Set to bake 350, set tester to nat gas, placed tested in oven vent, co reached 210ppm, at temp 298 deg, co2 2.4%, excess air 342.6%, o2 16.6%, air free 1021, ambient 58.4, ; Job Cmpltd, s
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/02/2017
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRW00
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/02/2017
Cc dent in rt side of cabinet, non repairable, would need cabinetCust to contact wpl and selling dealerTalked w/la; Job Cmpltd,
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Dan H
Job Details: 11/02/2017
Installed new fan blade and sealed liner to cabinet, op test good ; Job Cmpltd
We serviced a
MVWB700VQ0 MAYTAG
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2017
The bearings are worn out in the stater is cracked needs new bearings in the stater estimate only customer will buy new; ordrng 1 W10435302 (bearing) and 1 WPW10419333 (STATOR)
We serviced a
WRS325SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/02/2017
The loud Sound was coming from the solenoid actuating in the back unit tested good; Job Cmpltd
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 11/02/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KEBU208SSS03 KITCHENAID
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/02/2017
Issue with filter system not oven. Oven plumbed for 1/4 but filter has 3/8 comperession fitting. Little to no info on filter. Called mike at marcone. He called whirlpool to get info on filter head. Sent info on install. Found filter head missing conversion fitting. Cust will order.
We serviced a
WMH73521CS06 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44129
Chad P.
Job Details: 11/02/2017
Confirmed no heat. High side has power. Wiring and power supply check good. Needs mag and diode replaced. ; ordrng 1 W10818686 (MAG) and 1 WPW10575765 (DIODE)
Near Kingsville, OH 44048
Benjamin B.
Job Details: 11/02/2017
Spoke with cust he sent me copy of pop goimg to order water line; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water), schdld next appmnt for 11/9 THU
We serviced a
JFC2089HES JENN-AIR
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 11/02/2017
CC that the temp on the control is saying -13 in the fz. Ff 37 fz -2.4. The control is set at 0 for the fz but saying -13, 38 for the ff and saying its 38. Will need a new thermistor. Called GS to order part; ordrng 1 12002355 (thermistor kit 3346), schdld next appmnt for 11/9 THU
We serviced a
W3CG3014XB00 WHIRLPOOL
Model COOKTOP
Near Brooklyn, OH 44144
Dan H
Job Details: 11/02/2017
Customer complaint that left front burner is not lighting, confirmed, found a tiny hole in wire sleeve that arc was escaping from, repaired wire, left front burner lit multiple times, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Edgewood, OH 44004
Benjamin B.
Job Details: 11/02/2017
Spoke with victor found unit making noise in agitation found support bearing under wash plate removed checked all supports eberything is ok.; Job Cmpltd
We serviced a
WTW4616FW WHIRLPOOL
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/02/2017
Found strick and lid lock broken need to order. Unit is from aarons they are goong to comtact them for reciept then we can order parts ; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly)
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 11/02/2017
Leaking from valve replaced same op test ok; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd
We serviced a
MSD2578VEM00 MAYTAG
Model REFRIGERATOR
Near Maple Heights, OH 44137
Corina B
Job Details: 11/02/2017
CC that the dispenser does not dispense the ice, the ff is freezing food at the back of the shelfs. When dispensing the ice it hard to dispense. Will need a new pad. Advised cust to move the top shelf down, to be able to fit a gallon of milk on the shelf, for proper airflow. Called GS to order part. ; ordrng 1 W10176455 (pad), schdld next appmnt for 11/9 THU
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 11/02/2017
CC that there is frost in the fz. Removed the fz door checked the tracks, good. Steamed out the gasket with steamer. Seal is good. Called GS to call t/l. Optest ok; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 106.56243400
Near Cleveland, OH 44103
Brian B
Job Details: 11/02/2017
Found return air vent in ff section iced up and ff door gasket torn off on bottom. Used steamer to clear air shaft. Will need new ff door gasket.. office to order part.; ordrng 1 2159081 (gasket,door ff (blk)), schdld next appmnt for 11/9 THU !,
We serviced a
LEQ9858PW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Chad P.
Job Details: 11/02/2017
Found heating element open. Replaced. Op test ok.
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44129
Chad P.
Job Details: 11/02/2017
Found unit shut down. Cust was not aware it was in the off position. Turned unit on and it started to cool. Advised to allow 24 hrs for normal op. ; Job Cmpltd,
We serviced a
WFG114SWQ1 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 11/02/2017
No gas to unit. Advised to contact a plumber and if there are issues after contact insuranco co back for service. ; Job Cmpltd,
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Chad P.
Job Details: 11/02/2017
Installed fill tube. Op test ok. ; Job Cmpltd,
We serviced a
ET21PKXGW01 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/02/2017
Customer complaint that fresh food section is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at -12 degrees, evaporator fan is running, compressor and condenser fan are running, found air ports blocked with ice, found evaporator drain tube clogged causing water to run into air channels, unit need evaporator drain tube cleared, cleared drain tube, op test good
We serviced a
WCVH6600HWW GE
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/02/2017
Customer complaint that unit is leaking, found constant dripping from fill tube, unit needs new valves; ordrng 1 WH13X10023 (water valve), schdld next appmnt for 11/9 THU
We serviced a
WSLP1500H2WW GE
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details: 11/02/2017
The drain portion of the hose is clogged to the point were hardly any water comes out I checked the drain catch it was clean water is flowing from inside the drum to where the hose connects to the washer all that is clear. I took the hose off tried to blow through it needs a new hose; ordrng 1 WH41X20618 (HOSE),
We serviced a
MEDB400VQ0 MAYTAG
Model DRYER
Near Solon, OH 44139
Corina B
Job Details: 11/02/2017
CC that the dryer is taking 2hrs to dry the clothes. Had the vent wizard out to clean the vent and to put the correct vent on. Ran a time dry 114* cycled and a heavy duty cycle 140* called GS and he had me order the control and the thermistors. ; ordrng 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor) and 1 WPW10336133 (cntrl-elec), schdld next appmnt for 11/9 THU
We serviced a
PYG2200AWW MAYTAG
Model DRYER
Near Euclid, OH 44117
Jeff M
Job Details: 11/02/2017
The rear rollers are completely shot see picture I recommended to the customer in landlord do not use this is a safety hazard until it is either fixed or repaired or replaced est only; ordrng 1 LA-1008 (roller kit rear)
We serviced a
WDT710PAHB0 WHIRLPOOL
Model DISHWASHER
Near North Perry, OH 44081
Jeff M
Job Details: 11/02/2017
Front panel has dents it’s missing the terminal block cover for the electrical box also the two clips that hold the kick panel in place are missing; ordrng 1 W11116419 (PANNEL BLK ) and 1 WP8268991 (COVER) and 2 WPW10503548 (CLIPS)s,
We serviced a
KUDK03ITWH2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 11/02/2017
Replaced dispenser, ran a clean cycle to flush unit out.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Russell Center, OH 44072
Robert A.
Job Details: 11/02/2017
Installed parts, ran recal, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS19KTMS2
Near Mayfield, OH 44143
Robert A.
Job Details: 11/02/2017
Found evap drain frozen, needs evap drain part code s38253Replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, job compltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 11/02/2017
Installed all parts op test ok.need middle shelf trim is missing cust to install ; ordrng 1 W10891592 (shelf-glas
We serviced a
ED2VHGXMT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/02/2017
Customer complaint frost build up in freezer, confirmed frost at icemaker. Found worn ice chute door, ordering new ice chute door; ordrng 1 WP2180353 (door-chute), schdld next appmnt for 11/9 THU
We serviced a
WHIRLPOOL WASHER
Model LA5500XSW1
Near Lyndhurst, OH 44124
Brian B
Job Details: 11/02/2017
Replaced motor and drive coupling.. ran test cycle. Optest ok.”; Job Cmpltd,
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/02/2017
Customer complaint that unit is shaking, ran diagnostics, no error codes shown, ran high speed spin, normal shaking, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chardon, OH 44024
Robert A.
Job Details: 11/02/2017
Ran diognastics no codes, ran test 51, all passed, ran test 52, good, ran rinse and spin, good, talked w/cust about soap, op test ok; Job Cmpltd,
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 11/02/2017
Installed door op test ok.; Job Cmpltd
We serviced a
MFW2055FRZ00 MAYTAG
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 11/02/2017
Replaced door op test ok; Job Cmpltd
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Avon Lake, OH 44012
Brian B
Job Details: 11/02/2017
Room temp in freezer.. 60 ff.. ff evap is uncoated, no frost pattern on either evap. Signs of leak on ff evap.. will need evap and compressor since no pressure in ff evap.. per warr, 5 yrs parts and labor on sealed system. Office to order parts. Cust paid sc. office to place on cancel list.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (DRYER UV) and 1 WPW10643261 (FF EVAP), Cllctd $96.02 Check # 1259, schdld next appmnt for 11/8 WED !
We serviced a
FGHD2465NF1A FRIGIDAIRE
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 11/02/2017
Replaced fan vent assy op test ok.
We serviced a
MDB7749SBM3 WHIRLPOOL
Model DISHWASHER
Near North Madison, OH 44057
Dan H
Job Details: 11/02/2017
Customer complaint that control lock is stuck on, unable to turn off, stuck key test shows control is bad, unit needs new control; ordrng 1 W10595570 (cntrl-elec.), schdld next appmnt for 11/8 WED
We serviced a
KUDC10IXWH4 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 11/01/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MFF2558VEM9 MAYTAG
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 11/01/2017
The ice maker was installed correctly. They seemed that the compression fitting was leaking so they cut the end off. I told him I don’t install compression fittings I’m not a plumber. they ran to the hardware store when I was there. they put on a compression fitting onto the fridge. When they were gone I tested the wiring harness found that the outlet was improperly wired. The wiring harness tested good we open the water valve for the fridge. Test failed. I went downstairs and I open the water valve all the way unit tested good.; Job Cmpltd,
We serviced a
KGRS505XSS05 KITCHENAID
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/01/2017
Replaced control and ui, everything functions now except LR burner, needs electrode, do not order until we hear from customer; ordrng 1 WPW10407676
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Avon Lake, OH 44012
Chad P.
Job Details: 11/01/2017
Ran a cycle and tested, unit drained fine, no issues found.; Cllctd $48.04 CC Ref # 884407487, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Brian B
Job Details: 11/01/2017
Found ff evap icing up. Cleared ice up with steamer. Installed ff evap thermistor properly to straight section of suction line with foil tape and tie strap. Made sure cover is tight and 3 way valve is working properly..; Job Cmpltd,
We serviced a
MZF34X16DW01 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 11/01/2017
Customer complaint freezer not cooling, customer had unit unplugged when tech arrived, temperature at 70 degrees, plugged unit in, compressor started, evaporator fan is running, no frost pattern forming, tapped system, found in a 28” vacuum, added half charge, frost pattern did not improve, unit is restricted, unit needs new filter drier; ordrng 1 WPW10143759 (dryer), schdld next appmnt for 11/10 FRI !
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Maple Heights, OH 44137
Chad P.
Job Details: 11/01/2017
Found latch assy failed. Replaced. Op test ok. Spoke with office. Said unit was covered by aarons. ; used 1 W10838613 (LATCH) from stock
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/01/2017
Found bulb not screwed in. Tightened buld. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Avon Lake, OH 44012
Brian B
Job Details: 11/01/2017
Verified pop. Sent pic. Found a packing oil stain on front panel. Used scratch -b-gone to to remove stain. Optest ok.; Job Cmpltd,
We serviced a
KHMS2050SSS-2 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 11/01/2017
Tech was given auth with no description he assumed it covered the full repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW5
Near Sheffield Lake, OH 44054
Brian B
Job Details: 11/01/2017
Found machine would fill, but then wash pump would not start. Reset power. Reseated connectors in control. Checked voltage to machine. Still have 16 volts on ground wire. This could affect control. Reassembled control and front. Ran test cycle. Machine now working but customer will need qualified electrician to repair house wiring.. ; Job Cmpltd,
We serviced a
KSSC42QTS02 REFRIGERATOR
Model KITCHIENAID
Near Parma, OH 44130
Chad P.
Job Details: 11/01/2017
nstalled parts listed. Op test no good. Auger motor is seized. Has power and energizes but will not turn. Needs auger motor replaced. ; ordrng 1 W10822635 (AUGER MOTOR),
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPFXDA
Near Novelty, OH 44072
Robert A.
Job Details: 11/01/2017
Found comp not running, inverter recieving 120vac, and 5vdc, used jumper box on comp, comp running, good heat on highside, needs inverter; ordrng 1 12002799 (INVERTER LESS THAN 1YR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 11/8 WED !,
We serviced a
JB705ST3SS GE
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/01/2017
Found probe sticking in the hot position for front left burner. Needs burner replaced. Cust will not be home after two p.m. ; ordrng 1 WB30T10133 (radiant element),
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSS42DBX00
Near Russell Center, OH 44072
Robert A.
Job Details: 11/01/2017
Installed ice door and closer, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma, OH 44130
Chad P.
Job Details: 11/01/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
KFEG500ESS0 KITCHENAID
Model RANGE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/01/2017
Installed element. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA2
Near Pepper Pike, OH 44124
Robert A.
Job Details: 11/01/2017
Installed sump asm, ran diognastic cycle, op test ok; Job Cmpltd,
We serviced a
A3316ABSARWW GE
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details: 11/01/2017
, Installed timer. Op test ok.
We serviced a
AGR5630BDB1 GE
Model RANGE
Near Cleveland, OH 44115
Chad P.
Job Details: 11/01/2017
Found pan hitting ignitor. Removed. Op test ok.
We serviced a
LAT9700AAW MAYTAG
Model WASHER
Near Beachwood, OH 44122
Jeff M
Job Details: 11/01/2017
the washer is leaking by the bleach port on the metal drum part is discontinued; Job Cmpltd
We serviced a
FFHS2322MQ2 FRIGIDAIRE
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details: 11/01/2017
Installed water valve and fill tube op test ok. ; Job Cmpltd
We serviced a
KCGS556ESS02 KITCHENAID
Model COOK TOP
Near Munson Township, OH 44024
Corina B
Job Details: 11/01/2017
CC that there is spark when lighting the cooktop. Advised cust that is normal. And the burner heads are discolored after the first time using it. Cust can install parts. ; ordrng 1 8286813 (burner head (lr)) and 1 8286814 (burner head (rr,lf)) and 2 8286815 (burner head (rf))s and 1 W10639175 (holder-orf)
We serviced a
ETW4400XQ0 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Dan H
Job Details: 11/01/2017
Customer complaint that agitator fell off, agitator is damaged, unable to be reinstalled, unit needs new agitator and bolt; ordrng 1 285727 (agitator,complete) and 1 WP358237 (screw & washer), schdld next appmnt for 11/8 WED
We serviced a
A027DG1 AMANA
Model WALL OVEN
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 11/01/2017
Found the thermostat is only sending power at 400° needs a new thermostat the part is discontinued; ordrng 1 Y0304805 (THERMOSTAT N/A)
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 11/01/2017
Installed new fresh food section door gasket, Op test good,; Job Cmpltd
We serviced a
MGD5500FW WHIRLPOOL
Model DRYER
Near Walton Hills, OH 44146
Jeff M
Job Details: 11/01/2017
Unfortunately it is a gas dryer I checked the fuses in the globe are heated unable to completely test the machine to see if gas valves open; Job Cmpltd
We serviced a
KDTM354DSS KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Jeff M
Job Details: 11/01/2017
Dishwasher will not turn on unable to Determined if it’s a control or user interface issue; ordrng 1 W10803367 (CONTROL ) and 1 W10854216 (UI)
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 11/01/2017
CC long dry times, adequate space for intake, provided door is left open, discussed with customer, ran a cycle, checked tumble and heat, tumbling fine, intake heat and air flow is good, unit is upstairs, vented to roof, checked exhaust temps, good, venting is foil-type, advised customer to switch to semi-rigid or parascope based on space, venting to outside needs cleaned, advised that this should be done semi-annually with a brush, unit is functioning as designed.; Job Cmpltd
We serviced a
MFC2062FEZ00 MAYTAG
Model REFRIGERATOR
Near Walton Hills, OH 44146
Jeff M
Job Details: 11/01/2017
The mullin strip is broke see pictures; ordrng 1 WP12722803AP (MULLIN),
We serviced a
KAWS700GQ0 KITCHENAID
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/01/2017
The lid switch is broken i repaired the switch so the washer work in the meantime switch is still functioning properly after the “fix” ; ordrng 1 3949247V (LID SWITCH ),
We serviced a
JGB860SEJ1SS GE
Model RANGE
Near Cleveland, OH 44105
Jeff M
Job Details: 11/01/2017
Explain that as it heats up the expanding and contracting of metals will cause a lot of very loud popping sounds unit op tested good ; Job Cmpltd,
We serviced a
GSE22ESHCSS GE
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 11/01/2017
The units top shelf in the fridge sometimes will freeze food I explain to the customer that is where the inlet is from the freezer section they told her to be mindful of what she puts on the top shelf because it will freeze liquid items water;
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/01/2017
Found error code err eo f3
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Garfield Heights, OH 44125
Jeff M
Job Details: 11/01/2017
The bottom drawer is got very sharp edges on customers going to talk with the place of purchase for an exchange or money off of the appliance due to the fact that he’s already had people cut themselves on it; ordrng 1 W11101579 (SS PANEL)
We serviced a
MFF2258FEZ01 MAYTAG
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 11/01/2017
The end caps that hold the deli drawer lid in place they are spread to far apart so it’s not holding the lid in place. The fix would be to shim one of the caps. Customer will talk it over with the place of purchase for a possible exchange.; Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/01/2017
Ran diagnostics, f5e1 lid switch, cleared, ran auto test, op test ok, no issues found.; Job Cmpltd,
We serviced a
WFG714HLAS0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details: 11/01/2017
Replaced trim for door, door is good now, grounded bake burner.; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 11/01/2017
Office pre-ID IM, original was shut off and bin was empty when I arrived, installed new IM, cycled, op test ok.; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 11/01/2017
If start button is held, unit eventually starts, but just pushing will not start, source voltage is correct, needs motor, attempted to replace from t/s, blower shaft damaged, will need blower to complete repair, delay order as customer may have unit swapped out; ordrng 1 WP694089 (wheel), used 1 279827 (MOTOR)
We serviced a
LGHN2844MF0 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Benjamin B.
Job Details: 11/01/2017
5y ef error code again going to order evap motor and control. No charge to cust ; ordrng 1 241509402 (motor) and 1 5303918506 (board-switch), schdld next appmnt for 11/6 MON
We serviced a
UXT4230ADS WHIRLPOOL
Model RANGE
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 11/01/2017
Appliaed power to fan it runs switch has potentiameter cant really check without tech sheet dont have one on serivce matters only thing left is switch need to order. Looked for loose connectikns also ; ordrng 1 WPW10395126 (swtch-rotr), schdld next appmnt for 11/8 WED
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/01/2017
CC that there is no cold water coming out of the unit. Ran a cold wash, cold water is dispensing. Ran a normal load and fresh hold The Fresh Hold® option will periodically tumble theload after the end of the cycle for up to 12 hours while the integrated fan circulates air through the washer to reduce humidity. To turn on the Fresh Hold® option, touch FRESH HOLD. If, however, the Fresh Hold® option is turned on, it will stay on for all future cycles until turned back off – the washer remembers the last on/off status set. To turn off the Fresh Hold® option, touch FRESH HOLD. and steam for stains The Steam for Stains option adds additional soak and wash time to many cycles to help remove tough stains as well as a steam boost for added cleaning power. An integrated heater helps to maintain optimal wash temperatures. See the “Cycle Guide” for cycles that allow the Steam for Stains option. come on with the cycle. Ran a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WFG320M0BS3 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan H
Job Details: 11/01/2017
Installed new orifaces, op test good ; Job Cmpltd
We serviced a
11025132410 WHIRLPOOL
Model WASHER
Near Leroy Township, OH 44077
Jeff M
Job Details: 11/01/2017
Reset the control unit op tested good ; Job Cmpltd,