We serviced a
KSEG700ESS1 KITCHENAID
Model RANGE
Near Bainbridge, OH 44023
Jeff M
Job Details: 11/01/2017
he units displays an average of 85° from my temp gun explain to the customer the control board as it’s using power will generate heat I told her it’s nothing to worry about. Unit tested good; Job Cmpltd
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Alice M.
Job Details: 11/01/2017
Found basket sensor failed. Replaced calibrated and ran test mode. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Lorain, OH 44055
Gail V.
Job Details: 11/01/2017
CC that machine would not drain and burning smell. Found drain hose was crimping. Ran diag, oversudsing and lid lock fault. Cleared codes. Straightened out hose. Ran calibration and auto test and drain and spin.. optest ok.; Job Cmpltd,
We serviced a
WDT720PADW2 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44132
Benjamin B.
Job Details: 11/01/2017
Found connection loose in power box repaired connection with new wire nuts and electrical tape. Op test ok; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MGT8775XS00
Near Westlake, OH 44145
Brian B
Job Details: 11/01/2017
, Found igniters bake igniters in upper and lower ovens are weak. Replaced from t/s.. Tested ovens. Optest ok.; used 2 12400035 (IGNITOR 5299) from stock, , Job Cmpltd,
We serviced a
WGD9500TW2 WHIRLPOOL
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 11/01/2017
Customer complaint that unit is not drying clothes, started timed dry cycle, burner lit initially but never re-lit, unit needs new coils, installed new coils, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube; used 1 279834 (COIL) Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AD3
Near Maple Heights, OH 44137
Robert A.
Job Details: 11/01/2017
Installed control, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/01/2017
Found frost in frz, door not sealing, moved product in frz, door sealing, op test ok; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2070KRB
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/01/2017
Found evap fan not running, receiving 120vac, i/m just cycling not stopping, needs fan and i/m, replaced both, fan running, cycled i/m, cycled and filled, op test ok; used 1 12002744 (EVAP MOTOR8452), and 1 4317943 (ICEMAKER123.59) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2570AEM4
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 11/01/2017
Found i/m will not cycle, connections good, recieving power, needs i/m, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY9280) from stock, , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near North Olmsted, OH 44070
Brian B
Job Details: 11/01/2017
, Found no water going into machine. Ran diag, 6-2 code, fill valve error. Checked voltage to valve, 120v.. ohmed out valve coil, open.. replaced water valve from t/s. Ran test cycle, optest ok..; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmplt
We serviced a
ROPER WASHER
Model RTW4516FW1
Near North Ridgeville, OH 44039
Brian B
Job Details: 11/01/2017
CC that machine went into drain mode and drain pump would not shut off. Reset power, ran manual diag and tested drain pump and water valves. Ran calibration and auto test . All functions normal. Advised customer; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Lorain, OH 44052
Brian B
Job Details: 11/01/2017
CC that he is getting a fault code at end of cycle. Ran diag.. codes for off balance, oversuds, and lid unlock fault and overloaded. Cleared codes. Leveled machine. Reset power. Ran calibration and auto test. Advised customer on proper operation.. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 11/01/2017
CC that machine would not start. Ran diag.. no codes. Reset power.. Ran calibration and auto test . All functions and sounds are normal. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 11/01/2017
CC that machine would not start. Ran diag.. no codes. Reset power.. Ran calibration and auto test . All functions and sounds are normal. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Cleveland Heights, OH 44121
Robert A.
Job Details: 11/01/2017
Recovered refrigerant, replaced comp and drier, found drier clogged from fact, used ts, pulled 28”vac w/pump,watched, good, charged 4.65oz r134a, unit cooling, op test ok; ordrng 1 W11109499 (DRIER), used 1 W10890075 (10.5/8COUPLER), 1 W10890087 (8.5/8COUPLER), 1 W10890117 (7/5COUPLER), 1 W10890124 (6/4 COUPLER), 2 W10891058 (5/5COUPLER), 1 W10894062 (VME5), and 1 W11109499 (DRIER) from stock, saved tckt [SdLink\299535c.png], saved tckt [SdLink\299535d.png], cstmr sgnd Dsclmr [SdLink
We serviced a
KBFS25EWMS5 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 11/01/2017
Installed gaskets. Op test ok. ; Job Cmpltd,
We serviced a
WRF535SWHZ WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 11/01/2017
Installed compressor. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 11/01/2017
Installed control and instructed cust to keep vents clear so air can circulate and to also keep unit om reconmended setting.; Job Cmpltd
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/01/2017
Cleared all ice buildup, replaced harness/fan/thermistors, should correct issue, ensured secure and proper location for evap orator thermistor; Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 11/01/2017
Found gears stripped in gearcase need to order ; ordrng 1 W11035749 (gearcase), schdld next appmnt for 11/8 WED
We serviced a
110.96310100 KENMORE
Model DRYER
Near Painesville, OH 44077
Benjamin B.
Job Details: 11/01/2017
Found unit having plastic vent also no strain relief on pigtail. Instructed cust to change vent and install strain relief.dryer not heating element is open also have 240 to element.gave estimate they will call us and let us no ; ordrng 1 WP4391960 (element)
We serviced a
FFGS3025PWE FRIGIDAIRE
Model RANGE
Near Perry, OH 44081
Benjamin B.
Job Details: 11/01/2017
Installed al, parts op test ok but still need overlay couldnt save old one need to order ; ordrng 1 316419137 (overlay), schdld next appmnt for 11/3 FR
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/01/2017
CC that the unit is not draining. Found the drain hose is kinked. Will need a new drain hose. Called GS to order part. Cust can install part. ; ordrng 1 8269144A (drain hose
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/01/2017
CC that the unit is not cooling properly, the compressor is loud and freezing food Ff 37 fz 5. Advised cust where the cold air comes into the ff. To avoid putting food that will freeze there. Door seals, good. The compressor is normal. Optest ok. ; Job Cmpltd
We serviced a
AGR5330BAS3 AMANA
Model RANGE
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/01/2017
CC that the flames are to high on the low setting. Adjusted the flames. optest ok. ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Chester Township, OH 44026
Corina B
Job Details: 11/01/2017
CC that the dw died threw a cycle. Ran diag, no codes. Ran a calibration. Started a normal cycle and drained. Found drain hose not elevated, raised the drain hose Advised cust to run the hot water in the sink and to run a disherwasher magic threw the unit. Will need a new ui, the pro wash is not lighting. Called GS to order part.; ordrng 1 WPW10537418 (panel-cntl), schdld next appmnt for 11/8 WED
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Newbury Township, OH 44065
Corina B
Job Details: 11/01/2017
CC that it fills and and drains, doesnt have enough water pressure to go threw the spray arms. Ran a normal cycle, filled and it did not start washing. Will need a new pump and motor. Used my t/s on monday, has not arrived. Called GS to order part. ; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 11/8 WED
We serviced a
JGB600SET2SS GE
Model RANGE
Near Cleveland, OH 44126
Dan H
Job Details: 11/01/2017
Customer complaint that center burner is not lighting properly, burner lights, flame is low, adjusted flame, op test good
We serviced a
MFT2776DEM00 MAYTAG
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 11/01/2017
Installed fresh food section evaporator fan, op test good
We serviced a
MVWX700XL0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 11/01/2017
Customer complaint of loud noise, found gear oil leaking from gearcase, motor is not running, motor windings are rust, capacitor is just humming, unit needs new gearcase, motor, and capacitor, ran entitlment, motor is covered until 2/21/21, customer does not want repair,
We serviced a
GTWP2250D0WW GE
Model WASHER
Near Cleveland, OH 44105
Dan H
Job Details: 11/01/2017
Customer complaint that unit will not keep up with cycle, started normal wash cycle, unit filled and advanced to wash cycle, Ran drain and spin, unit drained, unit spun, unit is operating as designed ; Job Cmpltd
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 11/01/2017
Found doors had been swapped spacer was not correct. Repaired op test ok. ; Job Cmpltd
We serviced a
TEDS840JQ2 WHIRLPOOL
Model DRYER
Near Madison, OH 44057
Benjamin B.
Job Details: 11/01/2017
Found door switch broken replaced same op test ok; used 1 3406107 ([Alt for WP3406107) from stock, Job Cmpltd
We serviced a
GTWN3000M2WS GE
Model WASHER
Near Madison, OH 44057
Benjamin B.
Job Details: 11/01/2017
Replaced timer op test ok.; Job Cmpltd
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 10/31/2017
Customer complaint that uni makes loud noise when spinning, found bearings are worn, unit needs new bearings, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock,
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 10/31/2017
Found doors had been swapped spacer was not correct. Repaired op test ok. ; Job Cmpltd
We serviced a
MVWX500BW0 MAYTAG
Model WASHER
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/31/2017
CC that the unit does not advance from sensing to wash. Ran a calibration. Ran a normal load with 6 bath towels, advanced. Ran a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
E32AR75JPS0 ELECTROLUX
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 10/31/2017
CC that there is frost in the fz. Found frost at the top of the unit. Used steamer to steam gasket out. ; Job Cmpltd
We serviced a
UMV1160CW3 WHIRLPOOL
Model MICROWAVE
Near Brooklyn, OH 44144
Dan H
Job Details: 10/31/2017
Customer complaint that mounting brackets are stripped, found mounts have been drilled out(see pics), this is not covered under warranty; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model CFCP1RKBDSS
Near Bay Village, OH 44140
Brian B
Job Details: 10/31/2017
Replaced duct fan. Tested operation. Optest NG. Called GE TL. He said you must disconnect any other circuits that are on the same 12 volt line and see if fan starts. This would be dispenser board, led lighting, fan motors, and mullion heater.. If still mot starting, try replacing main board. Could not download a job aid on GE website to see dissassembly procedures. Per GS, to cut our losses, advise customer that office will refund all but ser call and customer will call GE to aquire another factory certified co. Office to refund $147.95.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS00
Near Westlake, OH 44145
Brian B
Job Details: 10/31/2017
Valve seized for left rear. Office to order part. Early am if possible per customer request.; ordrng 1 WPW10206287 (LEFT REAR GAS VALVE), schdld next appmnt for 11/7 TUE 8-11, saved tckt [SdLink
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/31/2017
Found i.m. Heater failed. Replaced i.m. Assy. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WED5500XW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44139
Jeff M
Job Details: 10/31/2017
The heating ele. Is getting 240 v ac the ele is open installed new part unit op tested good ; used 1 WP3387747XXX (XXXHEATINGXXXDONOTRESTOCK) from stock,
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Jeff M
Job Details: 10/31/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/31/2017
Cc f3e1 pressure fault, Ran diagnostics, f8e1 long fill, f0e3 overload, f2e1 UI stuck key, no f3e1 in history, cleared and ran test 51, proceeded fine and all functions passed, however, based previous experience, f0e3 with f2e1 or f8e1 has been an issue with board, only pointers are for older engineering numbers, ordering main board; ordrng 1 W11112658 (CNTRL),
We serviced a
KMHS120ESS1 KITCHENAID
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 10/31/2017
Damage to interlocks, replaced from t/s, tested by heating a cup of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd, saved tckt [SdLink\299539a.png], O-emld tckt [SdLink\299539b.p
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 10/31/2017
When I arrived customer stated washer is fine, issue is dryer, changed UIS, did SB inquiry, under warranty, customer states they are having long dry times, checked heat and air flow, room is adequate for intake if door is left open, discussed, tumbling is fine, heat is functioning correctly, cycling on and off appropriately with expected drum intake and exhaust temps, unit has approximately 9' of semi rigid venting leading to port in the ceiling of the room, based on previous experience in this developement this unit is roof vented and I am unsure if there is adequate protection (shroud & grate), issue has to be exhaust air flow related, discussed with customer, op test ok.; Job Cmpltd, saved tckt [SdLink\299642a.png], saved tckt [SdLink\299642b.pn
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/31/2017
Found lights out have power to board lights are in series need to order module main lights and second module ; ordrng 5 W10515057 (light board)s and 5 W10515058 (light)s, schdld next appmnt for 11/7 TUE
We serviced a
GLET1031CS0 FRIGIDAIRE
Model WASHER/DRYER STACK
Near Parma, OH 44134
Dan H
Job Details: 10/31/2017
Customer complaint that dryer and washer both squeek, found dryer bearing worn, dryer needs new bearing, ran spin cycle with wet load, no unusual noises heard, ordering bearing; ordrng 1 5303281153 (bearing kit-rear), schdld next appmnt for 11/7 TUE
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWB1
Near Walton Hills, OH 44146
Gail V.
Job Details: 10/31/2017
Adjusted level, ran unit, excess suds in unit, need to use less soap, cleared soap, op test okNote sink drain is clogged, need plumber to fix; Job Cmpltd,
We serviced a
MVWB766FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Dan H
Job Details: 10/31/2017
Customer complaint that unit is not spinning, water out of clothes, ran diagnostics, no error codes found, customer does not have 6-7 bath towels to test unit, unit does spin and drain, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, customer refused to sign paperwork; Job Cmpltd
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/31/2017
Found error code to be a communication error found unit not plugged in when i arrived plugged unit in and set unit to mixed deep water wash and tsted with a load opmtest ok.; Job Cmpltd
We serviced a
AED4475TQ1 ADMRIAL
Model DRYER
Near North Royalton, OH 44133
Corina B
Job Details: 10/31/2017
CC that the clothes are coming out damp and he just cleaned the vent out after he made the appointment. Ran the unit, it's cycling properly. Checked outside vent, good. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Bay Village, OH 44140
Brian B
Job Details: 10/31/2017
Checked temps.. 44 ff, 29 freezer. Removed evap cover on freezer evap.. found only bottom pass of evap is frosted.. leak in sealed system.. sent pic.. will need ff evap and dye filter.. office to order parts and office to r/s cust sooner if poss. Allow 3 hrs for return visit. Customer req BJ only on return visit.; ordrng 1 WPW10143759 (DYE FILTER) and 1 WPW10643261 (FF EVAP), schdld next appmnt for 11/7 TUE
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS00
Near Westlake, OH 44145
Brian B
Job Details: 10/31/2017
Valve seized for left rear. Office to order part. Early am if possible per customer request.; ordrng 1 WPW10206287 (LEFT REAR GAS VALVE), schdld next appmnt for 11/7 TUE 8-11,
We serviced a
ZFSB25DXCSS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Jeff M
Job Details: 10/31/2017
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Brian B
Job Details: 10/31/2017
Checked temps, 45 ff, 4 freezer.. found ff evap iced up , not cycle defrosting.. used steamer to clear ice.. ran step 4 in diag, valve working properly. Drain not plugged, water draining.. Replaced evap thermister from t/s, and mounted close to evap on suction line.. optest ok.. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd, saved tckt [SdLink\299609a.png], O-emld tckt [SdLink\299609b.png],
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Paul H.
Job Details: 10/31/2017
Customer needs to shut the water off when she changes the filter unit tested good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Robert A.
Job Details: 10/31/2017
Ice bin 1/2 full, checked level sensor, good, cleared ice, cycled i/m, good, tested fill, good, op test ok; Job Cmpltd, saved tckt [SdLink\299648a.png],
We serviced a
KDTE104DSS1 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44124
Jeff M
Job Details: 10/31/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Suffield Township, OH 44260
Robert A.
Job Details: 10/31/2017
Found pantry lid falling off, adjusted railes, op test ok; Job Cmpltd,
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Jeff M
Job Details: 10/31/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Jeff M
Job Details: 10/31/2017
Customer is not home customer won’t have anyone here within 25mins Customer is going to attempt to install or calls us back;
We serviced a
MVWC200BW1 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Jeff M
Job Details: 10/31/2017
The unit has a ros sensor failer and a pressure sensor failure code unit needs new RPS sensor in main control customer also had a flood recently about foot and a half deep of water in her basement recommended to the customer do not fix just replace; ordrng 1 W10671330 (cntrl-elec) and 1 W10913953 (ACTUATOR ),
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 10/31/2017
The fzr door has a dent in the cornner and the Lh door has pretty bad scratches in the corners both doors need reorder; ordrng 1 Lw10433608 (dor-fip ms) and 1 Lw10557493 (dor-fip),
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near South Amherst, OH 44001
Paul H.
Job Details: 10/31/2017
Ran diagnostics, f7e5 shifter fault, ran manual spin to check for noise, bit of a whine, ran an auto test to check shifter functionality, had some issues shifting, need to replace gearcase for the whine, ordering shifter as well to ensure it can be changed when the gearcase is, also tub ring isn't sealing quite right, ordering as well; ordrng 1 W11035749 (GEARCASE) and 1 WPW10006355 (actuator) and 1 WPW10215107 (ring-tub)
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Wellington, OH 44090
Paul H.
Job Details: 10/31/2017
Door switch for FC had frost in it, cleared, tested a few times, op test ok, no other frost in FC.; Job Cmpltd,
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/31/2017
Installed harness. Op test ok. ; Job Cmpltd,
We serviced a
WDT710PAYB6 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/31/2017
nstalled seal. Ran normal wash. Op test ok.
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/31/2017
Installed gaskets and service kit. Op test ok. ; Job Cmpltd,
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/31/2017
Installed gaskets and service kit. Op test ok. ; Job Cmpltd,
We serviced a
KGCK306VSS00 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/31/2017
Notes from gas co check good. Unit still not gtting gas. All valves check good. No leaks detected. Will need regulator replaced. Cust will be thinking on repair. Office to not order parts unless contacted. Advised customer that if unit is replaced or regulator is replaced and issue remains the problem is the gas supply. ; ordrng 1 W11170853 (REGULATOR)
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 10/31/2017
Cc that i.m. And disp area are leaking. Found ice morning on back wall near ice maker. Will need heater kit and updated air tower. Also ice bin gasket is deformed. Needs replaced also. ; ordrng 1 W10619962 (heater, KIT) and 1 W10846158 (AIR TOWER. ) and 1 WPW10347087 (GASKET, ICE BIN)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Brimfield Township, OH 44240
Robert A.
Job Details: 10/31/2017
Turned to timed dry, pressed start, unit running, and heating, checked power connections, good, receiving 220vac, good, working as designed, suggest having venting cleaned, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/31/2017
Installed sump asm, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 10/31/2017
Installed comtrol op test ok. Check for soap sud errors or off balance error if this comes back tech shit under top ; Job Cmpltd
We serviced a
JGD3536GS00 JENN-AIR
Model COOKTOP
Near Berea, OH 44017
Corina B
Job Details: 10/31/2017
CC that the vent shelf is missing. Called GS to help to look up part. He had me call t/l. T/l Robert file #7720431319. Said the filter is the wrong one. Had me order a new filter. Cust can install new part. ; ordrng 1 W10815866 (FILTER)
We serviced a
WFE515S0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44113
Dan H
Job Details: 10/31/2017
Installed new door handle, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 10/31/2017
Customer complaint that unit is not heating, confirmed, thermal fuse good, therma” cut off good, thermostats are good, heating element is good, centrifugal switch is good, unit needs new timer; ordrng 1 W11043389 (timer), schdld next appmnt for 11/7 TUE
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Avon Lake, OH 44012
Brian B
Job Details: 10/31/2017
Found display still flickering. Called Ron, TL, 7720425876.. checked ribbon connector from board to door. Checked ok. Per TL, replace entire door and ribbon connector. TL Would not declare unrepairable. Office to order parts.. r/s per customer request.; ordrng 1 W10508741 (harns-wire) and 1 W10893429 (COMPLETE DOOR SS ) and 1 W11087317 (HARNESS MAIN), schdld next appmnt for 11/10 FRI !, saved tckt [SdLink\299577a.png],
We serviced a
WGD92HEFW0 WHIRLPOOL
Model DRYER
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/31/2017
Found drum seem with sharp edges; ordrng 1 W10541657 (drum), schdld next appmnt for 11/7 TUE
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 10/31/2017
Ran unit on normal cycle. Found water temp 76 heater going into lock out mode cust to adjust tank or get a tank for under the sink water temp must be 125 ; Job Cmpltd
We serviced a
WRF767SDEM WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Benjamin B.
Job Details: 10/31/2017
Cust states lights wemt out in freezer and freezer not cooling she has ice cream in there and its ok temps are -2 and fresh food 38. Found unit needing reset op test ok.found fill tibe wire broken at mulex plug and fill tube frozen clear ice repaired wire unit now wkrkimg ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Rocky River, OH 44116
Brian B
Job Details: 10/31/2017
Panel not responding. Some pads work, some not working. Checked voltage to control. 120v... thermal fuse closed.. will need new panel.. will give est.. cust does not want to repair. Do not order parts. Sc good for 30 days.; , Job Cmpltd,
We serviced a
KDRP467KSS09 WHIRLPOOL
Model RANGE
Near Chardon Township, OH 44024
Benjamin B.
Job Details: 10/31/2017
Found thermal fuse open also electrical box has no cover cust to have electrician repair ; used 1 9759242 from stock, Job Cmpltd
We serviced a
MDE7400AYW MAYTAG
Model DRYER
Near Brook Park, OH 44142
Corina B
Job Details: 10/31/2017
CC that the unit is loud when running. When runninghe unit, found the support rollers and idler pulley need to be replaced. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Called GS to order parts. ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340 (bearing- i), schdld next appmnt for 11/7 TUE
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXPA5
Near Rocky River, OH 44116
Brian B
Job Details: 10/31/2017
No response from panel. Checked voltage into control. 120v.. ran panel test. Drain pump did not start indicating failed control. Per tech sheet replace control then panel if still not working. Will give est on both. Cust does not want to repair at this time.. paid sc..; , Job Cmpltd,
We serviced a
MEDB755DW0 MAYTAG
Model DRYER
Near Cleveland, OH 44120
Corina B
Job Details: 10/31/2017
CC that the dryer turns off after 2 min. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Ran a time dry and counted down as designed. Checked outside vent, good. Optest ok. ; Job Cmpltd
We serviced a
KGCK366VSS01 KITCHENAID
Model COOK TOP
Near Beachwood, OH 44122
Corina B
Job Details: 10/31/2017
CC that the front burner is not lighting. Found the burner cap was not on the igniter properly. Repostion the cap. Optest ok. ; Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 10/31/2017
Defrosted evap. Op test ok. ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Walton Hills, OH 44146
Chad P.
Job Details: 10/31/2017
Found valve chattering causing the splashing at the disp. Needs pressure kit. To install pressure kit additional 1/4 copper line and two brass compression fittings will be required. C.p. Only for return please. Cust requests last call of the day. ; ordrng 1 W10786952 (PRESSURE KIT)
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 10/31/2017
Found wrong thermistor installed in unit. Needs control harness with thermistor. ; ordrng 1 WPW10224292 (HARNESS, THERMISTOR. )
We serviced a
WFG540H0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 10/31/2017
Customer complaint that oven controls are not working, confirmed, ordered new control.; ordrng 1 WPW10349742 (cntrl-elec), schdld next appmnt for 11/7 TUE
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 10/31/2017
CC that the ff is not cooling. Ff 55 fz 5.3 found the ff evap is covered in ice and the frost. Will need a new control and evap cover. ; ordrng 1 W11167902 (EVAP COVER) and 1 W11169516 (CONTROL), schdld next appmnt for 11/7 TUE
We serviced a
MDET236AYW MAYTAG
Model DRYER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/31/2017
Installed all parts op test ok.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 10/31/2017
Installed new freezer section door, op test good ; Job Cmpltd
We serviced a
RTW4516FW ROPER
Model WASHER
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/31/2017
Found unit locked when i arrived calibrated unit working now; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 10/31/2017
Found top rack slides broken need to order; ordrng 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 11/6 MON
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/31/2017
Found unit to be working ok ran on normal cycle found no airbrake clogged with towel also on wooden palet needs to be on solid level floor with an airbrake ; Job Cmpltd