Near Avon, OH 44011
Gabriel P
Job Details: 02/23/2021
DISHWASHER KITCHENAID KUDI02CRBS1 "Customer want me to clean dishwasher it had wax buildup from detergent clean also ran diagnostics no error found also ran 4 cups test for top shelf pass water heating,opt test ok"
Near Willoughby, OH 44094
Corina B
Job Details: 02/23/2021
DRYER MAYTAG MEDB765FW0 "CC that the unit is not turning on. Found the thermal fuse open. Replaced the thermal fuse from t/s. Turned on time dry heater cycles on and off. Air only heater stays off. When outside checked the vent, poor airflow. Will need to clean the vent outside. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Willowick, OH 44095
Joe O
Job Details: 02/22/2021
OTR MICROWAVE KENMORE 665.6968299 "Cc: loud noisesFound vibration noise when unit is started. Pulled control, started unit noise went away. Noise is intermittent. Sounds like fan vibration at start up. Found blower fan loud. Needs blower fan, cooling fan and fan wheelsParts no longer available for this unit. ; ordrng 1 4393682 (Fan wheel) and 1 4393789 (sub 815176) and 1 8183825 (wheel,fan) and 1 8183826 (motor,fan)"
Near Geneva, OH 44041
Jeff M
Job Details: 02/22/2021
WASHER WHIRLPOOL WFW75HEFW The UI is not responding all the time. Needs replaced ; ordrng 1 W10911021 (Ui)
Near Chardon, OH 44024
Dan H
Job Details: 02/22/2021
MICROWAVE KITCHENAID KOCE500EBS07 "Installed new controls, user interface, and thermostat, op test good"
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced the door. Cycled the ice maker. Optest ok.
Near Cleveland, OH 44121
Dan H
Job Details: 02/22/2021
RANGE WHIRLPOOL WFE505W0JZ0 "Customer complaint that cooktop on and hot light were on for days, lights are currently off, turned on cook top lights turned on and off after cooktop was off and cool, repeated several times with same results, unit is operating as designed"
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/22/2021
DRYER WHIRLPOOL WGD5620HW2 Added gasket to blower housing.
Near Columbia Station, OH 44028
Corina B
Job Details: 02/22/2021
DISHWASHER MAYTAG MDB4709PAM3 CC door flying open. Dishwasher door will need two tension pads. Customer can install part; ordrng 2 WP8268961 (Gasket)s
Near Columbia Station, OH 44028
Corina B
Job Details: 02/22/2021
WASHER WHIRLPOOL CHW9160GW0 "CC clicking noise, not draining. Found belt damaged. Will need a new belt. Part is covered under warranty. Cust is tax exempt sent pic. ; ordrng 1 WPW10260319 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Jason N
Job Details: 02/22/2021
WASHER WHIRLPOOL WFW5620HW0 "Pulled washer and dryer units. Inserted drain hose back in wall drain, secured using zip ties. Reinstalled units back into cabinet space. Ran auto test, all functions normal, no leaks. Op test good."
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/22/2021
WASHER MAYTAG MVWB766FW1 Cc unit needs gearcase installed. Installed gearcase using customer supplied pre Id part. Ran auto test and calibration. All functions passed. Op test good.
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/22/2021
WASHER WHIRLPOOL WFW6620HW2 "Cc unit making squealing noise when in spin.Ran auto test, no abnormal noises heard in auto test. Ran diagnostics, no codes stored. Ran drain and spin cycle on max spin speed with towels. No abnormal noises again. Vibration and noise normal. Could not duplicate an issue at this time."
Near Euclid, OH 44117
Jason N
Job Details: 02/22/2021
WASHER MAYTAG MVWC565FW2 "Cc unit not draining, stuck in cycleCustomer stated the unit would not spin and drain, it was trying to fill again. Customer tried to unplug and plug back in, would not reset. Plugged in unit, found unit stuck in spin and drain. Reset control. Ran diagnostics, found code f0e5 for offbalance load. Unit was most likely trying to rebalance itself due to load. Ran auto test and calibration. All functions passed. Op test good."
Near University Heights, OH 44118
Jason N
Job Details: 02/22/2021
WALL OVEN JENN-AIR JJW3830IL01 "Cc unit lower oven fault when customer is using lower oven Ran diagnostics. Confirmed f8e1 for lower cooling fan speed too low. Ran lower cooling fan op test. Fan spinning, good airflow. Possible rpm sensor not reading correctly. Replaced lower cooling fan using customer supplied pre Id part. Ran bake test on lower oven to 350 degrees. Good airflow through bottom of unit. Reached preheat temps, no faults. Op test good."
Near Rocky River, OH 44116
Corina B
Job Details: 02/22/2021
WALL OVEN KITCHENAID KODE507ESS05 "Cust showed pop, sent pic. CC that the self clean made the glass dirty. Cleaned the glass with soft scrub. Optest ok."
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2021
WALL OVEN KITCHENAID KOSE500ESS04 "Cc unit will randomly display remove meat probe, Customer showed pop, Customer stated unit will randomly display remove meat probe and not function. Customer is not using a meat probe. Ran diagnostics, found code f3e3 for meat probe jack or connector shorted. Ordering meat probe jack. ; ordrng 1 W11220388 (Meat probe jack)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2021
REFRIGERATOR MAYTAG MFI2570FEZ07 Cc unit filter door brokenConfirmed filter housing door will not stay clipped in closed position. Replaced filter housing door using customer supplied pre Id part. Op test good.m
Near Maple Heights, OH 44137
Jason N
Job Details: 02/22/2021
DRYER AMANA NED4655EW1 "Cc unit drum not turningFound drive belt shredding inside unit. Rollers and belt pulley stiff. Unit need dryer repair kit. Quoted customer, customer stated rent a center is paying for this repair. Advised her we do not show anything on our end. Contacted office. JS said have customer show pop. Customer does not have a pop. Customer is contacting rent a center. Advised her we can reschedule after she straightens out with RaC. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/22/2021
WASHER MAYTAG MVWX655DW0 "Cc unit not draining correctly.Customer stated clothes are coming out wet at end of cycle.Ran diagnostics, found codes f0e2 for oversuds, and f0e5 for off balance load. Ran auto test and calibration. All functions passed. Ran wash test and then drain and spin with clothing load. Noticed when unit drained, the wash tub next to unit filled up to the point of covering drain hose. Advised customer that wash tub must drain to allow the unit to drain properly, if not, water will siphon back into the machine. Unit is working as designed."
Near Lakewood, OH 44107
Corina B
Job Details: 02/22/2021
RANGE KENMORE 790.713237 "CC oven was not lighting. Checked ignitor . 0 amps. Replaced IGNITOR from t/s. One was cracked. 0 volts hoping to regulator. Oven will need new regulator. ; ordrng 1 3203459 (Valve), used 2 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corina B
Job Details: 02/22/2021
DRYER WHIRLPOOL WED8620HW1 Replaced the door. Optest ok.
Near Cleveland, OH 44111
Corina B
Job Details: 02/22/2021
DRYER MAYTAG MEDB835DC4 CC that there is a ticking noise. Found the support rollers and the idler pulley seized. Will need the idler pulley and the support rollers. ; ordrng 1 4392067 (Dryer repair kit) and 5 WPW10314173 (Roller)s and 2 279640 (Idler pulley)s
Near Lakewood, OH 44107
Corina B
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced pump and motor and control. Ran a calibration. Optest ok.
Near Cleveland, OH 44102
Corina B
Job Details: 02/22/2021
WASHER WHIRLPOOL MVW6230HW0 "CC that the clothes come out wet, there is error codes when running the machine. Ran diag no codes. Ran a rinse and spin with towels. Advised cust to use 1-2 tablespoons of he he detergent. Towel came out damp. Optest ok."
Near Solon, OH 44139
Brian M
Job Details: 02/22/2021
WASHER WHIRLPOOL WTW8000DW3 Installed gearcase OP Test No good Once I removed the rotor I found the teeth to be chewed up Also found clutch not working once I put it all back together now unit will not agitate Will need clutch and rotor ; ordrng 1 W10754448 (clutch) and 1 W10754161 (motor rotor)
Near Solon, OH 44139
Brian M
Job Details: 02/22/2021
RANGE WHIRLPOOL WOD51EC7HS01 Cc unit not responding to touch other than screen portion Verified on and light button not working Turned off power for 30 sec and turned back on All functions returned Advised to watch
Near Streetsboro, OH 44241
Brian M
Job Details: 02/22/2021
WASHER WHIRLPOOL WTW5000DW3 Cc of tapping noise Found noise coming from drain hose bouncing off cabinet and wall Advised on adding a pool noodle to hose to help dampen vibrations
Near Streetsboro, OH 44241
Brian M
Job Details: 02/22/2021
DISHWASHER KITCHENAID KDFE104HPS Cc dispenser stuck Found spring to have popped out of place Fixed spring OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 02/22/2021
WASHER MAYTAG MHW5630HC2 Installed control Ran auto and high speed spin OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 02/22/2021
MICROWAVE WHIRLPOOL WMH78019HZ0 "Cc unit is starting then Control changes Found error for f2e1 Unplugged unit let sit, removed door wires and reconnected it Plugged back in ran for 8 min worth of different timing OP Test Ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/22/2021
DRYER WHIRLPOOL WED5100HC0 "Replace both parts ran auto cycle pass,opt test ok"
Near Cleveland, OH 44128
Dan H
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Customer complaint that unit is leaking, found plastic supply line cracked, advised customer that plastic water line is a potential flood hazard and they should replace it with a copper water line, advised customer that they need a plumber to repair"
Near Avon, OH 44011
Gabriel P
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace ice maker and ran test 59 and test 57 and test 45 ice maker fill,opt test ok"
Near Willowick, OH 44095
Joe O
Job Details: 02/22/2021
DISHWASHER MAYTAG MDB4949SHZ0 Cc: not workingFound control is receiving proper power but not sending power to components. Needs control; ordrng 1 W11225084 (cntrl-elec)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2021
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Replace parts,opt test ok ran a cup of water pass is heating show customer"
Near Lorain, OH 44053
David R
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL WDTA50SAKZ0 "Broken parts on upper rack, Lowes also did not receive any parts they said. Ordering broken parts.; ordrng 1 W11268105 (Left adjuster) and 1 W11268101 (Right adjuster) and 1 W11441109 (Left track) and 2 W11048217 (Upper rack wheel tub)s"
Near Elyria, OH 44035
Marie V
Job Details: 02/22/2021
WASHER WHIRLPOOL WTW4855HW1 "Took POP . Cc that the unit is leaking. When arrived found water all over the floor took pics. Check hoses and found hot water line with a constant leak. I have video. Check pressure hose if it was connected, it was , check valve , drain pump and Outer tub for any cracks, they were all good. Corrected issue with the hot water line. Ran a auto test and a rinse and spin cycle. Op test ok"
Near Elyria, OH 44035
Marie V
Job Details: 02/22/2021
WASHER AMANA NTW4516FW3 Cc that the nit only does half a cycle. When plugged unit into power drain pump started going. Cancel it and ran diag found error code of F8E1 no fill long fill. If the drain hose was on the ground unit wont be able to reach water level and t wont wash. Calibrated unit. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 The unit is not producing cold air. The reason is it sitting in the garage in the garage is approximately 38° which is too cold for the machine to actually function correctly. In the installation guide manual it states that the machine should be placed in the climate between 55 and 90°. Anything outside of those parameters the machine will not function correctly.
Near Avon Lake, OH 44012
Marie V
Job Details: 02/22/2021
DRYER WHIRLPOOL WED9200SQ1 "Cc that the unit when turn on has an error code. Turned unit on got f01 error code. F01 - primary control failure. Customer will Speak to her husband to see if they want to continue with the repair.; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44053
Marie V
Job Details: 02/22/2021
WASHER MAYTAG MHW5630HC0 "Ccthat the bellow has a hole in it and that the time is wrong and unit will stay spinning. Ran diag found error code of F0E2 over suds, deleted error code. Explain cust how much detergent the unit need per load. Replaced bellow . Ran unit to make sure no leaks. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2021
COOKTOP GAS GE PGP986SET4SS "When turning other burners on the middle igniter spark is telling me of a bad switch cause when turning middle burner it will not spark gave estimate customer will not fix,opt test ok ; ordrng 1 WB18X25575 (Spark switch), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/22/2021
RANGE WHIRLPOOL WFG505M0BS "Customer complaint that oven is not heating, Confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 02/22/2021
DISHWASHER KITCHENAID KDFE104HBL0 Installed the new part op tested good.
Near Bay Village, OH 44140
Marie V
Job Details: 02/22/2021
DBL WALL OVEN JENN-AIR WW27430P Replaced UI. Op test okBrought core for return
Near Cleveland, OH 44124
Joe O
Job Details: 02/22/2021
REFRIGERATOR KITCHENAID KSSS42QMW01 "Cc: leaking, not coolingCustomer had unit shut off upon arrival. Turned unit on. Found unit is only build a frost on first couple coils. Checked pressure, unit is in a 20in vac. No signs of leak on evaporator. Found dye on drier, compressor, and in drain pan. Needs compressor, drier, and drain pan heater ; ordrng 1 W10841139 (compressor) and 1 WPW10143759 (dryer) and 1 WP2316878 (heater-pan)"
Near Strongsville, OH 44149
David R
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc cooling correctly but cannot change temp. Malfunctioning control. Replaced from t/s. Programmed, tested, good. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
Near Cleveland, OH 44143
Joe O
Job Details: 02/22/2021
WALL OVEN WHIRLPOOL GMC305PDS07 "Cc: buzzing noise from microwave, oven not working at all, display not workingFound loud buzzing from microwave. Found control is receiving proper power. Found magnetron just buzzing. Needs control magnetron and diode. Control shows no longer available. ; ordrng 1 8302153 (Control) and 1 W10245183 (magnetron) and 1 WPW10687786 (diode)"
Near Strongsville, OH 44136
David R
Job Details: 02/22/2021
WASHER MAYTAG MVW7232HW0 "Replaced parts. Ran test diagnostics, good. Ran factory diagnostics, good. Put a load of towels in on quick wash. Let run, good. Op test ok"
Near Valley View, OH 44125
Dan H
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that wheel fell off the back of the fridge, confirmed, unit needs new pin to hold wheel in place; ordrng 1 WP2179826 (Axle) and 1 W11476984 (Clip)"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/22/2021
DISHWASHER MAYTAG MDB8959SKZ0 "Customer complaint that unit is not cleaning at all, Started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly ; ordrng 1 W11416363 (Sump)"
Near North Olmsted, OH 44070
David R
Job Details: 02/22/2021
MICROWAVE KENMORE 790.8033931 "Cc unit not working. Found blown fuse. Door switches malfunctioning and blew fuse. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 5304488359 (Fuse) and 2 5304509460 (Switch)s and 1 5304509459 (Switch) and 1 5304509457 (Switch bracket), used 1 SHIPPING (shipping and handling) from stock"
Near Fairview Park, OH 44126
David R
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cc unit dispenser is not working all the time. Found wires on bottom hinge are cut. Ordering door; ordrng 1 LW11037733 (Left door)
Near Westlake, OH 44145
David R
Job Details: 02/22/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Customer has POP, called 2 days before the warranty ended. Cc unit not heating. Tested to make sure, no heat. Everything else is working good, lights and fan, no weird noises. Getting 120 from primary windings. Ordering mag, cap, diode. ; ordrng 1 W10754299 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode)"
Near Avon Lake, OH 44012
David R
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRT318FZDW06 "Cc unit is not cooling correctly. Found unit is in garage. Right now about 25* outside. Per owners manual page 4, refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). Right now compressor is not coming on because unit feels like its cold enough from the ambient temp. Suggest bringing fridge inside. If further problems occur after bribing fridge in, we can go from there."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2021
WASHER MAYTAG MVWC465HW2 Cc washer was leaking from underneath. We ran unit and did a load to verify issue but could not duplicate issue ask customer to monitor unit and if issue appears again to try to record it so we can see where it might be coming from. Opt test ok. AT
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2021
REFRIGERATOR MAYTAG MDB9959SKZ0 Cc was that dishwasher was not draining replaced drain pump and fixed drain hose for proper draining and tested unit. Unit washed rinsed and drained like designed. Opt test ok. AT
Near Wickliffe, OH 44092
Jeff M
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRF555SDHB02 Customers having trouble opening the bin. Did not find any thing causing The bin not to open it open for me. I am going to order a bin for the customer to see if it helps; ordrng 1 W11185686 (Bin)
Near Cleveland, OH 44110
Joe O
Job Details: 02/22/2021
RANGE WHIRLPOOL AGR5330BAS3 "Cc: burners not lightingFound tubing for burners bent and kinked. Needs burner tubingFront tubing show out of stock, office to reschedule; ordrng 1 W10620002 (venturi) and 1 W11213836 (venturi) and 1 W10861724 (venturi) and 1 W11167099 (holder-orf)"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/22/2021
REFRIGERATOR KITCHENAID n/a when arrive customer said hes floors were damage from water on fridge Cc was that refrigerator was leaking from the bottom verified issue and found line from the ice maker in back of unit popped out reinstalled line tried icemaker to see if it would receive water which it was but had ice in front of the line causing it to spill in ice pan instead of icemaker. Cleared out line and cleaned bottom of freezer side that customer wanted to clean and bottom of fridge where evaporator is located which was clogged with dust.
Near Broadview Heights, OH 44147
Dan H
Job Details: 02/22/2021
RANGE GE JB620GF4SA "Customer complaint that right front element is not working, confirmed, right front element is receiving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 WB30T10136 (Rf element), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/22/2021
WASHER WHIRLPOOL WTW7120HW0 Customer had questions about load and go Advised customer on the use of load and go dispenser OP Test Ok
Near Kent, OH 44240
Brian M
Job Details: 02/22/2021
WASHER WHIRLPOOL LWA60AW Cc of burning smell Found transmission to be locking up and belt slipping giving a burning rubber smell unit is stuck in spin will not agitate Needs transmission abs belt Transmission is no longer available Y37471; ordrng 1 Y37471 (Transmission) and 1 WP27001007 (belt)
Near Conneaut, OH 44030
Jeff M
Job Details: 02/22/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed the new part op tested good.
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/22/2021
DRYER ELE GE DCVH660EHDWW The venting was dirty that was causing poor dry and customer resolve this issue before I arrived. It was making a scraping sound I moved the sidewall outwards to allow more room for the drum in the sidewall to Coexist and not scrape together
Near Brimfield Township, OH 44240
Brian M
Job Details: 02/22/2021
OTR MICROWAVE WHIRLPOOL WMH32519HV5 Installed board and bulb OP Test Ok
Near Parma, OH 44134
Dan H
Job Details: 02/22/2021
OTR MICROWAVE WHIRLPOOL WMH31017HB4 "Installed new control,socket, and bulb, op test good"
Near Cleveland, OH 44103
Joe O
Job Details: 02/22/2021
RANGE WHIRLPOOL WFG770H0FZ0 "Cc: oven not heatingFound unit is not igniting. Found dsi board is receiving proper power, not sending power to electrodes. Needs dsi boardCustomer does not want to repair at this time; ordrng 1 WPW10511278 (module-spk), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Joe O
Job Details: 02/22/2021
WASHER WHIRLPOOL WTW4816FW2 "Installed tub, and drain pump. Ran auto test and calibration. Op test ok"
Near Cleveland, OH 44144
Dan H
Job Details: 02/22/2021
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit would not spin, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, valves open and close, pressure hose is clear and connected, started normal wash cycle, unit filled up too much and shut down and turned drain pump on, unit needs new control; ordrng 1 W11498797 (Cntrl)"
Near Parma Heights, OH 44130
Dan H
Job Details: 02/22/2021
DRYER MAYTAG MEDB850WQ0 "Customer complaint of scrapping noise, started normal dry cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
Near Cleveland, OH 44113
Joe O
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW03 Cc: not coolingFound compressor not running. Found ptc relay came off compressor. Re installed ptc. Unit is cooling. Advised customer to allow 24 hrs for unit too cool. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details: 02/22/2021
WASHER WHIRLPOOL WFW9050XWOO Installed the new part op tested good.
Near North Olmsted, OH 44070
Marie V
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL KDTM404ESS3 "Cc that the unit has water at the bottom of the unit and it keeps coming in until it over flow and damage the floor, when not in use. Removed unit and check for the loop on the side of the unit is there. But the way that the drain hose is installed it goes on the floor all the way until it gets to the disposal. The drain hose needs to be installed up higher so the water does not siphon back in it. Cust need installer or construction."
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/22/2021
RANGE KITCHENAID KERA205PBL0 "Cc that the cancel button wont work and that the unit is missing the warm zone switch. Confirmed. Unit will need membrain switch and warm zone switch . The unit is color black and it shows that is discontinue , told cust she said is ok to get it in stainless steel. Cust paid for SC and Parts.; ordrng 1 WPW10163902 (Switch) and 1 WP9762103 (Membrain), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/22/2021
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Cc that the unit is leaking water from freezer. Confirmed.replaced drain tube and steamed all ice on the drain, cleared out ice. Op test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/22/2021
WASHER MAYTAG MHW5630HC2 "Replace drain pump ran normall cycle with few clothes the drain pass ,opt test ok"
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 02/22/2021
SANDER WHIRLPOOL WRX986SIHZ00 Cc that refrigerator was not working had no power but intermittently. We verified the outlet and had 120v but when unit gets plugged in the voltage would drop causing it to have no power. We connected our extension cord to a different outlet in the kitchen and unit started back up as should with everything running. Recommended customer to have a electrician to verified the wiring on outlet for proper functioning for unit. AT
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/22/2021
COOK TOP JENN-AIR JGD3536GS00 "Installed spark module, and igniter switch harness. Tested. Op test no good. Needs burner heads( center rear, and right) and needs electrodes(center rear and right)Burner head and electrode show out of stock. Office to reschedule ; ordrng 1 W10876261 (igntr-surf) and 1 W10876262 (igntr-surf) and 1 W11084067 (burnr-head) and 1 W11084065 (burnr-head)"
Near Sheffield, OH 44054
David R
Job Details: 02/22/2021
WASHER MAYTAG MVWC565FW2 "Cc unit is louder than older unit while running, rubber smell. Ran unit is diagnostics and high spin. No noise, unit sounds are normal. Looked at main control, harness wire, drain pump, drive components, all are good, no burns or tears, nothing hitting against each other. Rubber smell could be coming from new water line hoses, or when the motor heats up while activating, or belt when activated as well. Unit test ok. Op test ok"
Near Hiram, OH 44234
Brian M
Job Details: 02/22/2021
DRYER WHIRLPOOL WED9550WW1 "Cc no heat Found element open Advised on replacing element and sensors ; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
David R
Job Details: 02/22/2021
RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok
Near Rootstown, OH 44272
Brian M
Job Details: 02/22/2021
REFRIGERATOR FRIGIDAIRE FFTR1814TW Cc unit not freezing Found unit to be in a non heated garage at 21 degrees Compressor not running Turned temp knob t coldest point unit kicked on removed evap cover frost pattern showed Advised unit is working properly and is shutting down prematurely due to outside temps
Near Bay Village, OH 44140
David R
Job Details: 02/22/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not getting water. Verified. Water valve has correct resistance and getting 120. Disconnected hose from water valve and house. House shutoff is working and water coming from that. Cannot blow through hose. Customer will need new water supply line, let customer know. As far as unit goes, test correct."
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/19/2021
DISHWASHER WHIRLPOOL WDT975SAHZ0 "Installed sump, lower spray arm, door seal, and insulation. Ran test cycle. Op test ok"
Near Avon, OH 44011
David R
Job Details: 02/19/2021
WASHER WHIRLPOOL WFW5620HW1 "Replaced control. Tested. Good. Ran diagnostics, good. All components working. Op test ok"
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/19/2021
WASHER WHIRLPOOL WTW8500BW0 "Cc unit coding uL and not finishing cycles. Checked tub springs, checked good. Ran manual spin test, found tub wobbling and scrapping nose underneath. Unit needs bearing kit. Replaced using truck stock. Ran auto test and manual spin test. No abnormal noise, op test good.; used 1 W10435302 (BEARING) from stock"
Near Wickliffe, OH 44092
Corina B
Job Details: 02/19/2021
WASHER WHIRLPOOL WFW86HEBW1 CC washer door locked and loud noise when on. Error code F8 E1 no water detected. Drain pump stuck on. Rebooted control. Optest okay.
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KBFN502EPA00 CC that the mullion rail came off the bracket. Reinstalled the mullion rail. Optest ok.
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/19/2021
DRYER WHIRLPOOL WED6400SW1 CC that there is a squealing noise and a burning smell. Found the Isley pulley seized. Did not need the belt. Belt looks good. Rather idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near South Euclid, OH 44121
Joe O
Job Details: 02/19/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2 Installed magnetron and diode. Tested. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/19/2021
WASHER WHIRLPOOL MVW6230RHW "Installed belt, ran diagnostics test cycle. Op test ok"
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/19/2021
DISHWASHER MAYTAG MDB4949SHZ0 CC not washing the dishes. Ran diag f7e1 no heat. Checked the control. Found the pump and motor wire not connected. Reconnected the wires. Ran a calibration. Unit is washing and the heater turned on. Optest ok.
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/19/2021
DRYER MAYTAG MEDC465HW0 I unplug the machine and plugged it back in it was receiving 120 V AC after plugging it back in and it started to work. Customer needs an electrician to replace the outlet plug
Near Westlake, OH 44145
Gabriel P
Job Details: 02/19/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 Found door not sealing properly and found evaporator on fridge frozen we steamed out the evaporator and steamed the seal on door for better sealing. The door is sealing properly after steaming. Recommended customer to make sure to close door properly to avoid issue happening again. Opt test ok. AT
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/19/2021
RANGE KITCHENAID KFED500EWH03 Verified cavity on unit and since we ordered the touch up paint for the unit it has peeled off about six inches in length and about 1/4 inch wide. Called whirlpool tech line to notify the issue. Spoke with Ed and emailed a picture of the damage on the cavity to him. They made a file and they will contact Customer as soon as possible unit is not repairable.
Near Solon, OH 44139
Dan H
Job Details: 02/19/2021
COOKTOP ELE KITCHENAID KECC567HSS0 "Installed new infinite switch, op test good"
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/19/2021
REFRIGERATOR AMANA ART318FFDB07 "Cc unit not cooling Customer stated her jello is not setting up, ff section seems to be too warm. Found container blocking airflow at vent opening. Asked customer how long container has been there. Customer did not know. Removed container. Good airflow. Op test good."
Near Cleveland, OH 44111
Marie V
Job Details: 02/19/2021
REFRIGERATOR KITCHENAID KRMF606ESS01S "Replaced control ,op test ng. Found leds unplugged on fresh food section . Plugged back in lights got dim. Replaced led from bottom of ice maker. Op test ok. Also door was a little stiff to close. Added some parts petroleum jelly on top of the mullion. Op test ok"