Service History 632

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE01
Near Russell Center, OH 44072
Robert A.
Job Details: 06/28/2018
Cc temps are going to 60, then will drop back down, Ff 36, frz -2, evap lightly frosted, fans running, ran diagnostics, thermistors and fans test good, checked pointers, none, unable to duplicate, cust to watch; Job Cmpltd,
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44121
Brian M
Job Details: 06/28/2018
Cc of water leaking from underneath washer Ran test cycleFound water slowly leaking down the backside of washer , found that the tub was leaning to far forward and the fill valve was pushing water over the edge Leveled unit so that drum leans back and fill valve is more center OP TEST OK
We serviced a
MEDE200XW1 Maytag
Model Dryer
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/28/2018
Customer complaint dryer not heating, confirmed not heat, unit is getting 240v, found heating element open, replaced heating element with truck stock, op test good;1 WP8544771 (ELEMENT 10349)
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Bedford, OH 44146
Corina B
Job Details: 06/28/2018
Called CC that the basket filled to the top and does not stop filling. Ran diag F3E1 – PRESSURE SYSTEM FAULT. Cust stated that they add water to the unit. Advised cust to not add water to the unit. Ran a normal load filled then drained. Will need a new control. Called SM to order part ; ordrng 1 W11116594 (cntrl-elec),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 06/28/2018
Replaced hub. Had previously replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd
We serviced a
KSCS25FVSS03 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 06/28/2018
Found circuit board not sending voltage to dispenser motor. Office to order control board.; ordrng 1 WP2303843 (cntrl-elec)
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 06/28/2018
Customer complaint that unites not draining and not starting, ran diagnostics found f8e1(long/no fill) error code, both hot and cold valves open and close, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin with wet load, unit spun clothes out til just barely damp, started normal wash cycle again, unit filled and advanced to wash cycle, unit is operating as designed
We serviced a
AFD2535DEW4 Amana
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 06/28/2018
Replaced the icemaker. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED8200YW2
Near Painesville, OH 44077
Arthur V
Job Details: 06/28/2018
Found vent too long and made of foil. Did a temp test at dryer outlet getting high temp of 140 deg when cycling off Unit op test good. Needs cabinet clean out customer to do that. Unit operating as designed ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VIEW2
Near Conneaut, OH 44030
Arthur V
Job Details: 06/28/2018
Found door not aligned properly. Removed door and shelving and cleaned out frost build up. Re aligned door so gasket seals all the way around. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS1
Near Beachwood, OH 44122
Robert A.
Job Details: 06/28/2018
Installed panel, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA
Near Hambden Township, OH 44024
Robert A.
Job Details: 06/28/2018
Found control receiving 120vac, disconnected ui, closed door, did not drain, disconnected pump and owi, ui still dead, needs control and panel; ordrng 1 W10479761 (CONTROL) and 1 WPW10481125 (PANEL), schdld next appmnt for 7/6 FRI !,
We serviced a
MHWE201YW00 Whirlpool
Model Washer
Near Cleveland, OH 44121
Brian M
Job Details: 06/28/2018
MHWE201YW00
We serviced a
WED95HEDW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/28/2018
Found pulley bearing failing. Replaced pulley.
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER/DRYER STACK
Near Rocky River, OH 44116
Brian B
Job Details: 06/28/2018
Replaced bellows. Ran test cycle. Op test ok.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 06/28/2018
Customer complaint of frost build up and not cooling properly and fresh food section door keeps opening on its own, fresh food section temperature at 71 degrees, freezer section temperature at 6 degrees, found air channels frozen over again, cleared out, door gaskets are sealing, kit from service pointer addressing frost issues has already been installed, called whirlpool techline spoke with Andrew, techline had tech test mullions with straight edge, found horizontal mullion bowing in just right of center, found left side mullion bowed in at bottom left, techline determined that unit is unrepairable due to warped mullion file number 7722338690; Job Cmpltd
We serviced a
WDT750SAHB0 Whirlpool
Model Dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details: 06/28/2018
Installed pump Ran test cycle OP TEST OK
We serviced a
MSD2454GRQ Maytag
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/28/2018
Customer complaint cubed ice not working, found augur arm not in position to engage solenoid, corrected ice bin, op test good;
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Aurora, OH 44202
Corina B
Job Details: 06/28/2018
CC that there is a squeak when it first starts up and in a spin. Ran diag no codes. Ran a normal load with towels and a drain and spin. Ran a manual spin and an agitate. The agitator is flush with the basket. Could not duplicate the problem. Optest ok. ;
We serviced a
WFG710H0AH0 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/28/2018
Found regulator valve shutting off during oven bake cycle. Also, spark module not sending voltage properly.; ordrng 1 WPW10331686 (module-spk) and 1 WPW10602004 (regulator)
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 06/28/2018
Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/28/2018
Replaced door. Op test ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44112
Dan H
Job Details: 06/28/2018
Customer complaint that unit is not cleaning, cloths, ran diagnostics found f0e3(over loaded) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, started normal wash cycle, unit filled to normal level
We serviced a
MGS5770ADQ Maytag
Model Range
Near Willoughby Hills, OH 44094
Brian M
Job Details: 06/28/2018
We serviced a
DFE29JSDISS GE
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/28/2018
Cc that unit UI does not work all the time, that a loud grinding whining sound last sometimes up to an hour, and ice build up on lower right corner of freezer Found water, crushed, and cubed buttons sunk in and really hard to make selections Found buttons on UI damaged Found fresh food evap fan making a grinding sound when fresh food doors are open for a few minutes Found freezer gasket compressed Needs evap fan Kit Needs Ui front keys and board Needs gasket replaced ; ordrng 1 WR14X10376 (gasket fz dgy es) and 1 WR17X13200 (display asm) and 1 WR49X25197 (EVAP FAN ) and 1 WR55X11144 (pcb asm led icon ui)
We serviced a
WRS322FDAW Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Corey L.
Job Details: 06/28/2018
Customer complaint still not making ice after filter was changed, cycled ice maker, did not get water, water not coming out of water dispenser either, water is not getting to the unit, advised customer to have a plumber locate and repair the water supply line to the fridge, also advised to switch from the grey plastic to the copper lines; Job Cmpltd,
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/28/2018
Customer complaint one side of fridge was hot at one time not any more, cannot hear any noises, both sides of fridge is room temp, unit is operating as designed;
We serviced a
LGHT2137NF6 Frigidaire
Model Refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 06/28/2018
CC that the ice maker is not working. The ice maker is not advancing. Will need a new icemaker. Called SM to order part. ; ordrng 1 241798231 (ICE MAKER 110.25)
We serviced a
MVWX655DW0 Maytag
Model Dishwasher
Near Streetsboro, OH 44241
Corina B
Job Details: 06/28/2018
CC that the unit does not finish a cycle. Ran diag F7E1 – BASKET SPEED FAULT, ran a drain and spin. The agitator will not engage with the basket. Will need a new gearcase and hub. Cust does not want to repair.
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 06/28/2018
Customer thought something may have gotten into pump and just wanted us to check trap and run diag. Removed pump filter, all clear. Ran test cycle. All functions normal.
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Macaulay G.
Job Details: 06/28/2018
Tested oven, found bake element not heating up in tandem with broil element. Tested voltage through bake element, not getting voltage during bake cycle. Office to order bake element.; ordrng 1 WPW10546517 (elmnt-bake)
We serviced a
GSS25GMHJCES GE
Model REFRIGERATOR
Near Cleveland, OH 44119
Dan H
Job Details: 06/28/2018
Customer complaint that doors are not working properly, found door closer lever and spring broken, ordering lever and spring; ordrng 1 WR11X10009 (lever assy ff side) and 1 WR1X2027 (spring closure)
We serviced a
KRFC300EBS KITCHENAID
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Dan H
Job Details: 06/28/2018
Customer complaint of water drops on freezer section door, found moisture build up on mullion heater, showed customer humidity control(turned on), door gaskets are good and sealing, unit is operating as designed ; Job Cmplt
We serviced a
MDB7759SAS0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/28/2018
Installed console. Op test ok. ; Job Cmpltd
We serviced a
GTDP490GD0WS GE
Model DRYER
Near Willowick, OH 44095
Chad P.
Job Details: 06/28/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MFF2558VEM10 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44102
Brian B
Job Details: 06/28/2018
Temp on ff 38, and fr 8 degrees found Icemaker not making ice and making loud grinding noise,replace with new one out of truck stock,opt test ok; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Geneva, OH 44041
Arthur V
Job Details: 06/28/2018
Upon arrival unit control panel not responding. Emptied standing water and ran diagnostics getting a f3e1 error. Console erratic not taking commands. Needs console and control; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CONTROL ), schdld next appmnt for 7/5 THU !,
We serviced a
WRT311FZDW01 WHIRLPOOL
Model FREEZER
Near Hiram, OH 44234
Dan H
Job Details: 06/28/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, found huge gaps between cabinet and liner, sealed gaps with silicon, op test good ; Job Cmpltd
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 06/28/2018
Found error for stuck button. Customer was having issue of off balance loads. Tested all components. All tested ok. Ran calibration cycle. Washer running properly now. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 06/28/2018
Found unit stored a few different faults for lid lock failures. Ran drain spin and normal wash. Lid lock is working correctly at this time. Advised to use as normal.
Near Parma, OH 44129
Chad P.
Job Details: 06/28/2018
We serviced a
FGDS3065KFD FRIGIDIARE
Model RANGE
Near Fairview Park, OH 44126
Brian B
Job Details: 06/28/2018
Oven not working. Found open thermal cutoff under cooktop.; ordrng 1 318578506 (thermostat)
We serviced a
FGGF3054KWG Frigidaire
Model Range
Near Madison Township, OH 44057
Brian M
Job Details: 06/28/2018
Cc that oven does not light Found igniter open no amps Replaced with truck stock OP TEST OK ; used 1 12400035 (IGNITER52.99)
We serviced a
TBF18SEB GE
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 06/28/2018
Machine approx 40 yrs old. Found machine not defrosting. Found timer has failed and bottom of machine rusted out. Water dripping through bottom onto wiring harness and def control. Wiring harness is corroded and control burned out. Parts are NLA.
We serviced a
PFCS1RKZASS GE
Model Refrigerator
Near Chester Township, OH 44026
Corey L.
Job Details: 06/28/2018
Customer complaint fridge is doing weird things on display and not cooling, unit was at room temp, fans nor compressor was running, display flashing 0s, unplugged evap fan and reconnected power to the unit, no change, smelling a weird odor from transformer on main board, ordering both boards for precaution customer would rather do it this way and return an un-needed part has to have to reschedule when we return; ordrng 1 WR55X11092 (interface dispenser 155.95) and 1 WR55X11098 (board asm main contr 157.81)
We serviced a
KDFE104DBL5 Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/28/2018
Replaced The control. Brought core back for return ; Job Cmpltd,
We serviced a
KENMORE DISHWASHER
Model 665.13963K015
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 06/27/2018
Found issue is with customer touch pad. Cancel button is stuck causing issue. Customer to repair himself. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/27/2018
Found ice cube jamming fingers on icemaker causing slow production but customer real complaint was not dispensing ice. Tested auger motor in both crushed and cubed positions op test good Tried to jump out icemaker no good. No 120 v to icemaker. No 120v out of main bd. Needs main bd ; ordrng 1 WPW10312695 (cntrl-elec), schdld next appmnt for 7/2 MON !,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/27/2018
Found ice maker faulty stopped in mid cycle. Need to order ice maker Cust not home until week of july 9 do not move up ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 7/11 WED !,
We serviced a
CWE5800ACE Whirlpool
Model Oven
Near Beachwood, OH 44122
Corey L.
Job Details: 06/27/2018
Customer complaint top oven only reaching 225 in bake cycle, found bake element open, unit needs top oven bake element; ordrng 1 WPY04000066 (elmnt-bake 662)
We serviced a
WTW5540SQ0 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corey L.
Job Details: 06/27/2018
Customer complaint during agitation clothes get tangled around agitator, found dogs wore out, quoted, replaced with ts dogs, op test good; used 1 80040 (DOGS 4.33)
We serviced a
CVE3401B Jenn-Air
Model Cooktop
Near Moreland Hills, OH 44022
Corina B
Job Details: 06/27/2018
Replaced the parts listed Optest ok
We serviced a
WRS526SIAE Whirlpool
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 06/27/2018
Cc that fridge is freezing Ff 45 Fr at 18Unit would not go into diagnostics and would not power off at ui Needs Ui replaced ; ordrng 1 WPW10372206 (cntrl-elec)
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/27/2018
Installed end speed, op test good, customer also wants chiller door replaced it is cracked, ordering chiller door,
We serviced a
JRSD209TW Jenn-Air
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/27/2018
Replaced the icemaker. Optest ok
We serviced a
KAWE670BWH1 Kitchenaid
Model Washer
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/27/2018
Replaced the timer and the agitator dogs from t/s. Optest ok
We serviced a
HSM25GFRESA HOT POINT
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 06/27/2018
Replaced defrost heater in refrigerator. Now working properly.; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 06/27/2018
frost building up in top of freezer. Found an air leak in top right corner of freezer door. Used steamer to reform gasket. Adjusted top hinge. Door now sealing. Op test ok.; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Ravenna, OH 44266
Dan H
Job Details: 06/27/2018
Customer complaint of frost build up in freezer section, confirmed, found freezer section door gasket not sealing at top, used heat to adjust seal and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
JBP67C0M2WW GE
Model RANGE
Near Avon, OH 44011
Macaulay G.
Job Details: 06/27/2018
Replaced bake element in oven. Oven now operating properly
We serviced a
DFE28JSHBSS GE
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/27/2018
Replaced FF evaporator fan, plugged in update for software. Refrigerator is operating properly.; Job Cmpltd
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Parma, OH 44129
Chad P.
Job Details: 06/27/2018
Found unit running pump with all lights off. Control not responding. Pressed and held cancel and pump stopped. Unit appears to have gone into a suds lock. Ran normal wash. Now operating correctly. Op test ok. ; Job Cmpltd
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 06/27/2018
Removed right door and crisper frame. Used steamer to cut through massive ice buildup on ff evap. Replaced cover and control board. Set temps. Op test ok; Job Cmpltd
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/27/2018
Installed end speed, op test good
We serviced a
WRT311FZDM00 Whirlpool
Model Refrigerator
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/27/2018
Installed bimetal OP TEST OK
We serviced a
WTW4950XW2 Whirlpool
Model Washer
Near Beachwood, OH 44122
Corina B
Job Details: 06/27/2018
CC that the unit will not drain. Found a sock in the drain pump. Ran a calibration and a rinse and spin. Optest ok.
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Dan H
Job Details: 06/27/2018
Customer complaint that unit is not making ice and door gasket is torn, found ice bin full and ice maker mid cycle, right side fresh food section door gasket is torn, ordering new door gasket ; ordrng 1 W10830274 (gasket-fip)
We serviced a
WFG505M0BW1 WHIRLPOOL
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 06/27/2018
Installed valve assy. Ran bake at 350. Op test ok. ; Job Cmpltd
We serviced a
GTDP740ED0WW GE
Model DRYER
Near Kent, OH 44240
Dan H
Job Details: 06/27/2018
Customer complaint that lint filter assembly is cracked, confirmed, unit needs new lint filter assembly ; ordrng 1 WE18M56 (grid asm)
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Macaulay G.
Job Details: 06/27/2018
Replaced thermistor and control box assembly in refrigerator. Refrigerator is operating properly.; Job Cmpltd
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/27/2018
Replaced evaporator motor assembly in freezer. Refrigerator now operating properly.; Job Cmpltd
We serviced a
GI6FARXXY07 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/27/2018
Cc that unit is not making ice. Temps seem off. Seals don’t seem to be right and water from disp is to warm. I.m. Is just making a loud ticking noise and can’t cycle. Found both gaskets ripping at corners. Temps check good at this time. Water temps are normal. Advised the first cup will be the warmest. Unit temps are set correctly. Needs I.m. And seals replaced.; ordrng 2 W10443238 (door gasket)s and 1 W10882923 (ICE MAKER),
Near Independence, OH 44131
Corey L.
Job Details: 06/27/2018
Kitchenaid Hood Customer complaint of loud noises during operation, confirmed loud rattling sound heard like something is binding blower, found damper came detached from plastic hood, no damage done, reassembled damper and damper hood, op test good
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Cleveland, OH 44104
Brian M
Job Details: 06/27/2018
c that unit does not finish cycle Ran diagnostics found error for shifter Ran auto test Could not duplicate
Near Cleveland, OH 44104
Brian M
Job Details: 06/27/2018
Maytag Washer Cc that unit will not lock Found lock clicking but not engaging Needs lock replaced used 1 W10404050 (LATCH)
We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near Lakewood, OH 44107
Corina B
Job Details: 06/27/2018
Replaced the parts listed. Optest ok
We serviced a
KUDE70FXSS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 06/27/2018
Found wheels for lower rack falling off. Needs all wheels replaced.; ordrng 4 W10195416V (WHEEL ASSY)s
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 06/27/2018
Found air tower cracked due to ice build up in freezer. Per service pointer, ordering fan kit and air tower assembly. Put silicone around freezer door per service pointer.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/27/2018
CC that ff not cooling and Icemakers not working. Found ff evap iced up. Removed door , crispers, and evap cover. cover is deteriorated. Called TL, He said per ser pointer check date codes on Icemakers and water valve. Both Icemakers and valve and Orion board will need replaced. Also, per ser pointer for icing evap, cover and sr2 board will need replaced. Styrofoam cover is deteriorating due to ice. Also, Mark said to remove drain tube and and seal with permagum where it contacts bottom of unit. Allow 2 hrs for return visit. ; ordrng 1 W10889841 (COVER) and 1 W10898228 (ICEMAKER ) and 1 W10898289 (ICEMAKER ) and 1 W11164517 (ORION BOARD) and 1 W11169503 (SR2 BOARD) and 1 W11194380 (WATER VALVE)
We serviced a
KSSP48QKS00 KITCHENAID
Model REFRIGERATOR
Near Sugar Bush Knolls, OH 44240
Jeff M
Job Details: 06/27/2018
Customer complaint that ice maker is leaking, confirmed, unit is leaking through mold, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER)
We serviced a
CFSP5RKBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/27/2018
Found main control not sending out power. Needs control replaced. ; ordrng 1 WR55X11098 (board asm main contr,)
We serviced a
MEDB850YW0 Maytag
Model Dryer
Near Cleveland, OH 44109
Corina B
Job Details: 06/27/2018
Replaced the element. Optest ok.
We serviced a
MQU2057AEW Whirlpool
Model Freezer
Near Cleveland, OH 44103
Brian M
Job Details: 06/27/2018
Installed gasket Steamed to form to freezer OP TEST OK
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/27/2018
Found ice maker faulty stopped in mid cycle. Need to order ice maker Cust not home until week of july 9 do not move up ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 7/11 WED !,
We serviced a
JBP27BL1BB GE
Model RANGE
Near Reminderville, OH 44202
Dan H
Job Details: 06/27/2018
Customer complaint that bake burner is broken, confirmed, bake element is recieving 240vac, unit needs new bake element , customer does not want repair; ordrng 1 WB44K10012 (range bake element )
We serviced a
JJW9630DDS JENN-AIR
Model WALL OVEN
Near Oberlin, OH 44074
Macaulay G.
Job Details: 06/27/2018
Customer having issue of both top and bottom ovens turning off by themselves. No stuck keys. Office to order control.; ordrng 1 WPW10169131 (cntrl-elec)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details: 06/27/2018
Found wash motor not running. Unit stored fault for wash motor. Has power to motor. Needs sump replaced. Unit also stored no heat fault. After sump replacement control must be entered into diagnostics to reset heat. ; ordrng 1 W11087376 (SUMP ASSY)
We serviced a
FRT21HS8KS3 Frigidaire
Model Refrigerator
Near East Cleveland, OH 44112
Brian M
Job Details: 06/27/2018
Cc that unit does not close properly Found fresh food gasket ripped and torn in multiple locations Found freezer gasket separating on the bottom ; ordrng 1 241872511 (gasket,door fzr) and 1 241872514 (gasket),
We serviced a
WFG515S0EW0 Whirlpool
Model Range
Near Maple Heights, OH 44137
Corey L.
Job Details: 06/27/2018
We serviced a
JDS9860AAP Jenn-Air
Model Range
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/27/2018
Customer complaint muffins came out unevenly cooked and clock won’t keep time, set clock for current time, loaded small cast iron pan and started bake for 350, temped pan at 349, let element cycle on and off a few times, pan temped at 355 after 15 extra minutes after opening the door, baking element is working properly, time has only moved 10 minutes while actual time passed was 18, clock is counting time slow
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Aurora, OH 44202
Corina B
Job Details: 06/27/2018
CC that the basket is off the springs. Found the tub ring is bent and the suspension rods are broken. Will need a new ring and suspension rods. Called SM to order parts. ; ordrng 1 W11130359 (suspension) and 1 W11190826 (TUB RING)
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Corina B
Job Details: 06/27/2018
CC that the unit is just flashing. Tried to run diag. Would not go into a calibration or diag. Just flashes. Unplugged the fan motor and the optic sensor. Still no response. Will need a main control. Called SM to order part. ; ordrng 1 W10854231 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA01
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/27/2018
Upon my arrival the light was working; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT2131QF
Near Painesville, OH 44077
Jeff M
Job Details: 06/27/2018
Took the back panel off the freezer good frost better. Could not find any issue causing water to build up possibly the kids are opening and closing the fridge all day long; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Perry, OH 44081
Arthur V
Job Details: 06/27/2018
Replaced motor sump assy. Op test good. Left leak mat ,job compltd
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Perry, OH 44081
Arthur V
Job Details: 06/27/2018
Replaced motor sump assy. Op test good. Left leak mat ,job compltd
We serviced a
WRT31FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Aurora, OH 44202
Dan H
Job Details: 06/27/2018
Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees , freezer section temperature at 24 degrees, found evaporator fan not running, evaporator fan is recieving 120vac, unit needs new evaporator fan motor, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP)
We serviced a
JGS9900BDS WHIRLPOOL
Model RANGE
Near Eaton Township, OH 44044
Macaulay G.
Job Details: 06/27/2018
Found front door glass is broken. Checked with our distributors as well as a nationwide search, this part has been discontinued. WPW10185621 door glass assembly.
We serviced a
KSC24C8EYP02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 06/27/2018
Replaced ice maker. Advised to allow 24hrs for basket to fill. ; Job Cmpltd
We serviced a
KSRS27CNBL00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 06/27/2018
Found drain frozen and large ice buildup on bottom of freezer. Used steamer to clear drain. Also, water coming out of dispenser very slow, 2 minutes to fill glass. Found self piercing saddle valve in basement not allowing enough water pressure to unit. Advised customer that she will need a plumber to replace with inline shut off valve. Also, food freezing in lower crispers due to control being wide open. Adjusted crisper control. Op test ok. Placed water mat.; Job Cmpltd