Service History 633 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Madison, OH 44057

Brian M

Job Details: 10/25/2021

Cc unit not cooling Found unit off turned unit on and let sit inspected for uv dye no dye found . Connected gauges Found unit to be in a -5 vac on low side Let unit run pressure did not change light frost pattern showing added 1 oz r134a unit is now sitting at 5 psi on low side and normal frost pattern

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Wickliffe, OH 44092

Corina H

Job Details: 10/25/2021

"Cust showed pop, sent pic. CC that the unit is leaking in the ff section. Checked the drain pan, clear. Couple of drops of water on the airflow. Working as designed. Opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model GLWY1343AS0

Near Conneaut, OH 44030

Dan

Job Details: 10/25/2021

"Customer complaint that unit stopped before drain and spin cycle, confirmed, unit is not draining, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 137221600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Brecksville, OH 44141

David R

Job Details: 10/25/2021

"Replaced control. Still making sound. Found cam worn down, replaced cam and actuator from t/s. Ran diagnostics and calibration, good. Op test ok. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Royalton, OH 44133

David R

Job Details: 10/25/2021

Cc unit making high pitched noise. Found icemaker when cycle is making loud screeching. Ordering icemaker. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM03

Near Walton Hills, OH 44146

Manny

Job Details: 10/25/2021

"Cc unit constantly making ice, found ice container with a huge block of ice stuck to the ice maker, had to steamed all the ice from container to be able to remove ice maker, reset bail arm opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7979SHZ0

Near Broadview Heights, OH 44147

Manny

Job Details: 10/25/2021

Replaced door gasket and tub gasket opt test ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Independence, OH 44131

Marie V

Job Details: 10/25/2021

See MC pvr.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brook Park, OH 44142

David R

Job Details: 10/25/2021

"Cc unit is making grinding noise at end of cycle within last minute before cycle ends. Ran diagnostics F0E4, F3E2 error codes, cleared. Ran test 1 and 2. Valves are correct. Ran test 51, all components working, in spin and agitate normal sounds. Ram test 52, load size calibration. Looking under agitator, nothing stuck. Lifted up and looked underneath unit, found screw to motor backed halfway out. Used tool to tighten up correctly. Ran and drain/spin cycle for 15 mins. When it got down to the end of cycle, good, no noise. Unit test good. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Independence, OH 44131

Manny

Job Details: 10/25/2021

Replaced all parts test ok installed and tested again opt test

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/25/2021

"Found pulley and roller squeaking,replace from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/25/2021

Same issue as before icemaker fill but will not harvest ordering icemaker is out of stock office do a nation wide search wants part found call customer to schedule thanks ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Amherst, OH 44001

Gabriel P

Job Details: 10/25/2021

Icemaker hose is ripped need replace ordering ; ordrng 1 W11415785 (Ice tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Painesville, OH 44077

Joe O

Job Details: 10/25/2021

"Cc: not coolingFound temps in both compartments at 50 degrees. Found unit only pulling .45 amps. Found ball of ice on cap tube. Needs compressor, compressor mounting kit, evaporator and drier; ordrng 1 WPW10507886 (compressor) and 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

Angel

Job Details: 10/25/2021

Cc that unit stayed locked and would not open lid was not the same issue from previous jobs.Ran diagnostics and did not find any error codes. Looked under washer and found the plastic shroud underneath with a circle mark from pulley spinning on it from a overload explained to customer if they overload the washer and it goes to an off balance unit will pause if theres nobody to pause the washer finding there clothes all wet or washer stock on rinse. Customer did not know they could not go more than half way for a full load. Explained to them 6 to 7 regular bath towels for this unit since its a smaller tub for a full load and 1 to 2 tablespoons of detergent to wash there clothes. Ran a calibration and a rinse/spin on unit to verify it would finish. Unit working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Montville, OH 44064

Jason N

Job Details: 10/22/2021

Cc unit door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Elyria, OH 44035

David R

Job Details: 10/22/2021

Replaced control. Tested bake and top burners. All working correctly. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model A882

Near Willowick, OH 44095

Corina H

Job Details: 10/22/2021

"CC that the unit leaks. Started a cycle, found it leaking at the nozzle. Called BJ. Cust water lines need to be replaced. Will need a new nozzle, clamps, valve. ; ordrng 3 WP596669 (Clamp)s and 1 Wp213015 (Injector nozzle) and 1 Wp216201 (Valve) and 1 Wp22213057 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, OH 44035

Angel

Job Details: 10/22/2021

Replaced bottom door seal tested unit by running a cycle with front panel of the door off and no leaks were detected. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, OH 44039

Angel

Job Details: 10/22/2021

Cc that mullion rail was not closing properly. I verified and mullion rail was not seated properly and need to be lubricated on the hinges. Tested unit and working as designed. Opt test ok.

We serviced a

MAYTAG STACK W/D

Model MHWE251YG00

Near Madison, OH 44057

Joe O

Job Details: 10/22/2021

"Cc: not spinning out clothesRan drain and spin with wet load. Unit not spinning out. Entered diagnostics, found error codes f6e1(serial communication between customer and mcu) F1e1(Pump Driver/Main Relays/EEPROM Error) f9e2(pump drive system error) f9e1(long drain). Checked harness, and grounding wires. Needs controlAdvised customer its possibly could need (motor WPW10459454) as well. Customer does not want to repair at this time; ordrng 1 WPW10459454 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not staying ignitedRan test bake. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Willowick, OH 44095

Corina H

Job Details: 10/22/2021

Replaced the switch. Started a cycle and a drain and spin. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFBA

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/22/2021

"User interface is fading need to be replace ordering part customer owe labor 139.32 ; ordrng 1 5304527929 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GSKSS

Near Painesville, OH 44077

Dan

Job Details: 10/22/2021

"Installed new control, op test no good , found one led light out causing others to be dim, unit needs new led light; ordrng 1 WR55X25754 (Led)"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Painesville, OH 44077

Jason N

Job Details: 10/22/2021

"Installed inlet water valve. Ran water valve op test, good water flow in. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 10/22/2021

"Cc unit door locked, wont spin, stuck in cycle. Ran diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, and f3e1 for water level system error. Ran auto test cycle, all functions passed, good drain out. Reran auto test, all functions passed again. Started quick wash cycle. Unit is working as designed at this time, could not duplicate a fault. Advised customer to call back if issue returns. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY5

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not making iceFound ice maker full. Cycled ice maker. Unit harvesting and filling. Op test okAdvised if issue continues unit will need ice maker. Built estimate. Customer stated to replace. Replaced ice maker. Cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG RANGE

Model MES5775BAF19

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/22/2021

"Found switches sending proper voltage to element burners giving estimate on part needed ; ordrng 1 W10823692 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB2A

Near Perry, OH 44081

Brian M

Job Details: 10/22/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/22/2021

Cc of f9e1 Found drain pump running slow Replaced Ran several fill and drains no issue found at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH02

Near Wickliffe, OH 44092

Corina H

Job Details: 10/22/2021

"CC that the unit does not turn on after a power outage. Unit is back on. Will need a main control and ui. ; ordrng 1 W10878992 (Ui) and 1 WPW10589837 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44111

Manny

Job Details: 10/22/2021

"Replaced main control opt test fail, tried placing unit into diagnostics cycle, unit gets stock in service mode and wont do anything after, tried running a normal wash and after holding the start key for the 3 seconds unit will go back to the time with no operation, called BJ he recommended to replace the UI. Also customer has the wrong drain hose attached to the unit; ordrng 1 W11478524 (user interface) and 1 W11244231 (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, OH 44144

Manny

Job Details: 10/22/2021

"Replaced main control, unit is cooling, advise customer to wait until temp have equalize before loading it, took core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Olmsted Falls, OH 44138

Angel

Job Details: 10/22/2021

Cc that unit was not draining. Verified and they had a new garbage disposal installed and did not remove the plug. I removed the plug and tested unit for them unit draining and working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Highland Heights, OH 44143

Jason N

Job Details: 10/22/2021

"Cc unit doors not level Right side door jack bolt all the way up, no more adjustment. Used cabinet leveling feet to raise RH door even with LH. Customer satisfied with appearance. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan

Job Details: 10/22/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, OH 44138

David R

Job Details: 10/22/2021

"Unplugged. Replaced FZ fan. Ran diagnostics to test, fan is coming on, damper is opening. Corrected temp settings. Let customer know to give 24 hours to cool correctly. Monitor. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44120

Manny

Job Details: 10/22/2021

"Cc unit not cooling, check temp on both compartments 5 degrees in fc and 38 in Rc, unit is working as designed. Customer stated that she might have overstuffed the freezer most likely preventing air flow. Advise customer to make sure the vents are clear of obstruction to avoid the same issue, Place unit in service mode to verify that all components are working correctly, all components passed opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFBA

Near Cleveland, OH 44120

Jason N

Job Details: 10/22/2021

"Cc unit ff section not cooling Temps good in freezer section, all product frozen. Found no airflow to ff section from damper. Ran diagnostics functions test, damper operation no good, only ticking but not moving. Unit needs damper control. ; ordrng 1 242303001 (Damper control)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Parma Heights, OH 44130

David R

Job Details: 10/22/2021

"Cc unit leaking gas, turns gas off after running. Ran unit, checked lines, lines in back good. Could smell gas residue. Ordering gas burner assembly. ; ordrng 1 W10823508 (Burner gas assembly)"

We serviced a

FRIGIDAIRE RANGE

Model KDTE204KBS0

Near Thompson, OH 44086

Dan

Job Details: 10/22/2021

"Customer complaint that display gos out sometimes and flashes 666, unit is a Frigidaire under manufacturers warranty"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Dan

Job Details: 10/22/2021

"Installed new control and cleared evaporator, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEB00

Near Roaming Shores, OH 44084

Dan

Job Details: 10/22/2021

"Installed new tracks and cleared evaporator drain tube, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEB4

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/22/2021

"Cc unit ice buildup in freezer Customer stated she thinks ice buildup is from the ice maker or condensation. Found ice buildup on bottom of freezer. Found evap drain iced over. Unit is not connected to water, not from ice maker. Cleared ice from freezer, steamed it drain tube. Unit needs updated drain tube kit. Per service pointer W10632338E, part cost is covered, unit is over 5 yrs old, will owe 100% labor. Replaced duck bill drain using truck stock p trap drain. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW1

Near Shaker Heights, OH 44122

Jason N

Job Details: 10/22/2021

"Cc unit not tumblingRan dryer op test, drum not turning, able to turn by hand. Found broken drive belt. Used truck stock repair kit to replace belt and idler pulley. Reran op test, good tumble and heat. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Jefferson, OH 44047

Dan

Job Details: 10/22/2021

"Installed new Ice maker , op test good"

We serviced a

MAYTAG DRYER

Model MEDC400VW0

Near Chardon, OH 44024

Joe O

Job Details: 10/22/2021

"Cc: not workingFound door switch failed. Needs door switch; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX DRYER

Model EFMG627UIWO

Near Chardon, OH 44024

Joe O

Job Details: 10/22/2021

Installed control. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS02

Near Cleveland, OH 44135

Angel

Job Details: 10/22/2021

"Cc that ui on drawer was not working. Verified all wires and were not snapped also looked inside ui compartment and had mildew inside it and moisture will need the ui replaced. Gave customer estimate. They said they will leave like that for now do not order part.; ordrng 1 WPW10769076 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW0

Near South Euclid, OH 44121

Corina H

Job Details: 10/22/2021

Replaced the harness. Started a cycle and a drain and spin. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Chardon, OH 44024

Joe O

Job Details: 10/22/2021

Cc: high pitch noise when runningCompressor started. Found sound heard is normal. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD8500BW0

Near Euclid, OH 44123

Corina H

Job Details: 10/22/2021

"CC that the unit is not getting hot. Checked the outside vent, clear. Gas coils out of range. Outlet thermistor 2.6 ohms. In range. Replaced the gas coils from t/s. Opt test ok ; used 1 279834 (COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Willoughby, OH 44094

Corina H

Job Details: 10/22/2021

Replaced the door. Leveled the doors. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near North Royalton, OH 44133

David R

Job Details: 10/22/2021

Wise motion compressor. Will need to reschedule with a tech that can do wise motion compressors. ; schdld next appmnt for 11/5 FRI !

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Brecksville, OH 44141

Marie V

Job Details: 10/22/2021

"Took pump assembly out. Found tub damage took pics., unit will need new tub. Office will contact once they have eta on part.; ordrng 1 WPW10681514 (Tub)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Angel

Job Details: 10/22/2021

Cc that seal was coming off. Verified and found that the basket was bent outwards causing it to hit the gasket. Straightened out basket had customer test it out and they were satisfied. Will need to order one of the top rack stops because they lost one customer said they will install the part when it arrives do not need to return. Ordering part.; ordrng 2 WPW10508950 (Stop)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Broadview Heights, OH 44147

Marie V

Job Details: 10/22/2021

Replaced freezer light. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Parma, OH 44134

Marie V

Job Details: 10/22/2021

"Cc that the clothes are not completely dry by the end of the cycle and that sometimes it takes too long. Started unit, heat came on . Check vent outside is clear, check vent behind unit is was crushed, showed cust, that needs to be corrected,then Display on unit showed (check vent, clean lint screen for better performance.). Explain cust why is taking so long to heat. Op test ok they will fix vent."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVQ00

Near Seven Hills, OH 44131

Marie V

Job Details: 10/22/2021

Cc that cust replaced contr board and UI and cant get unit to program. Confirmed programmed unit. Started running. Advice cust to allow 24 hours to reach normal temps. Op test ok

We serviced a

SAMSUNG DRYER

Model DV409AGWXAA

Near Shaker Heights, OH 44122

Manny

Job Details: 10/22/2021

"Cc unit not spinning, found belt off the motor pulley and have lots of deterioration, dryer will need a new belt.; ordrng 1 6602-001655 (Dryer belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near University Heights, OH 44118

Manny

Job Details: 10/22/2021

"Cc freezer door gasket is broken and door wont close, found FC full of ices and over frost, steamed freezer (25mins to steam) replaced door gasket steam gasket so it can properly seal, all sides sealing opt test ok."

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Lakewood, OH 44107

Angel

Job Details: 10/22/2021

Cc that unit was not spinning. She said she had some dryer sheets stock around drum removed and spinned the drum and its been working fine since. I tried putting it on different settings and shut it off and on and unit sounds and its working as designed. Customer said if its been working as should just leave it alone and if anything she would call again.Opt test ok.

We serviced a

ADMIRAL DRYER

Model ADE7000AYW

Near Mentor, OH 44060

Corina H

Job Details: 10/22/2021

"CC that the unit is loud. Confirmed. Found the support rollers seized, belt is fraying. Will need support rollers, belt, idler pulley and pads; ordrng 2 WP31001096 (Wheels)s and 1 341241 (Belt) and 1 WP31001710 (Idler pulley) and 2 LA-1006 (Glide)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44102

Marie V

Job Details: 10/22/2021

"Cc that the oven is not cooking evenly. Found unit a little off balance. Balance it, and preheated unit. Took temps on range. Advice cust that when cooking something in the oven that takes less than a hour , have to allow 15 to 20 min after preheat to put food inside. Unit still absorbing heat at that point. If is something like a turkey is ok because is a few hours to cook. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, OH 44012

Angel

Job Details: 10/22/2021

Cc that washer was not doing anything just humming. Verified and it was the water valve had the cold water turned off to the washer. Opened up cold water valve and unit started filling and working as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Avon, OH 44011

Angel

Job Details: 10/22/2021

Cc that freezer had water on bottom. Verified and found that the ice maker fill tube was not installed had to remove evaporator cover and steam out all ice and install the fill tube properly. Tested unit and filled with water no leaks. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, OH 44053

Angel

Job Details: 10/22/2021

Cc that unit is not making ice. Unit has temperature of 8* in freezer and 37* in ff section. Called BJ and explained to him that the ice maker had been replaced already the heater and control board and still having issue unit will need ui replaced which is the one that communicates with control board ice maker was not replaced will replace it as well when income back to replace ui.; ordrng 1 W11387387 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, OH 44107

Marie V

Job Details: 10/22/2021

"Cc that the 7nit shakes when is on a spin cycle. Ran diag , no error code. Ran high speed spin, pass, explain cust about unit when is off balance and a small vibration on it when spinning is normal. Is if starts banging most likely theres a off balance load. At this moment unit is working as designed. Op test okAdvice to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Cleveland, OH 44103

Manny

Job Details: 10/22/2021

"Replaced control and evap thermistor, op test ok, control board it the same part number but but lamp cover is different ordering lamp cover ; ordrng 1 W10569269 (Lamp cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2670XEM0

Near Lorain, OH 44055

Angel

Job Details: 10/22/2021

Cc that unit was leaking in front. Verified and found that its coming from the freezer drain tube was clogged had ice all on the bottom of freezer. Clean out and steamed out freezer cleared drain tube. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Westlake, OH 44145

Gabriel P

Job Details: 10/22/2021

Ran diagnostic found no error codes check drain pump filter it was clear ran rinse and spin with 3 towels pass towels are damp cannot find any issue advise customer how to properly use unit also ask then to show me what cycle they are using

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/22/2021

Found bad design shifter out of pulley replace for original one from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Royalton, OH 44133

Gabriel P

Job Details: 10/22/2021

"Found defective shifter replace new,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near North Royalton, OH 44133

Gabriel P

Job Details: 10/22/2021

"Found no error codes and no issue with unit and ask customer to show me what selections she use when washing clothes she pick regular and press start and notice spin selection was off advise her to turn spin on and how to better use unit,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Strongsville, OH 44149

Gabriel P

Job Details: 10/22/2021

"FouND ERROR f0e3 over load and f8e1 long fill no fill ran all test to error codes receive and all test pass explain customer how to better use washer and what to watch out for,opt test ok"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, OH 44141

David R

Job Details: 10/22/2021

"Replaced ram, still making noise. Called techline. Said the momentary switch is still getting voltage instead of stopping. Tested, took off yellow connection while ram coming up. Stopped as it should. Ordering. File number ***place on cancellation list ; ordrng 1 WP9871824 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, OH 44028

David R

Job Details: 10/22/2021

Replaced pieces. Shelf is now sturdy and operating correctly. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 10/22/2021

"Customer complaint dishes are not drying ran diagnostic found no errors heater temperature was 134 Unit working as design advise customer how unit operate now,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Independence, OH 44131

Brian M

Job Details: 10/22/2021

Installed panel OP Test Ok

We serviced a

MAYTAG STACK W/D

Model MHW6630HC0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/22/2021

Customer no longer needs looked at

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Chesterland, OH 44026

Joe O

Job Details: 10/22/2021

Cc: not workingFound unit was not receiving proper power. Customer does not have grounded outlets. Customer using 3 to 2 prong adapters. Advised customer unit needs to be properly grounded. Swapped adapter with another adapter. Unit started. Ran auto test and calibration. Unit not shifting. Replaced actuator. Needs proper 3 prong grounded outlet. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/22/2021

Cc: no air flowFound venting blocked. Removed debris. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Beachwood, OH 44122

Brian M

Job Details: 10/22/2021

Recovered refrigerant Installed compressor and drier Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.15 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

AMANA RANGE

Model AGR4230BAW3

Near Willoughby Hills, OH 44092

Joe O

Job Details: 10/22/2021

Cc: burners all sparkingAdvised customer that is how they are designed. Tested burners and bake. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Novelty, OH 44072

Brian M

Job Details: 10/22/2021

Installed gearcase OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: leaking into ff sectionFound drain plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/22/2021

Installed evap harness. De iced evaporator. Good airflow to ff section. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 10/22/2021

Cc unit not making ice after turning on after 3 weeks of being gone Found fill tube to be frozen Cleared fill tube OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Corina H

Job Details: 10/22/2021

"Checked with nitrogen found a leak on the ff evaporator. Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Geneva, OH 44041

Dan

Job Details: 10/22/2021

"Customer complaint that strike broke off, confirmed, installed new strike, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS01

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not working after power outageFound compressor not running. Found inverter receiving proper power. Hooked up compressor tester. Compressor starting. Needs inverter. Customer had a inverter. Installed customer supplied inverter. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Kirtland, OH 44094

Jason N

Job Details: 10/22/2021

Installed inlet fill valve. Ice maker filled with water. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Middlefield, OH 44062

Brian M

Job Details: 10/22/2021

Cc unit wont power on Unit turned on for me but shortly shut off before fill test Tried to reset power but unit is no longer responding Needs control Office to schedule ; ordrng 1 W11305303 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/22/2021

"Cc that the unit stopped making ice. Confirmed. Took temps 7* freezer and 42* fresh food section. Check error codes on ice maker E1 and e5. Not cooling. Took evaporator cover off found block of ice no half of frost on evap. Unit is Loosing refrigerant , check for outside leak, cant find leak, most likely internal leak, added refrigerant to unit and got ride of ice. . Op test ok cant be rpair"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/21/2021

"Cc that the unit is not working. Confirmed.nothing is working just UI when you press any button. Set mat on floor, removed unit and inspected control, receiving 120V. Unit will need main control; ordrng 1 W10843055 (Control)"

We serviced a

CALORIC RANGE

Model RST376-UW

Near Willowick, OH 44095

Dan

Job Details: 10/21/2021

"Customer complaint that oven is not heating , confirmed, display flashing f7(shorted touchpad ) error code, unit needs new touch pad, no parts found in look ups"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, OH 44123

Corina H

Job Details: 10/21/2021

"Replaced the blower wheel, supports and belt. Opt test ok"

We serviced a

MAYTAG WASHER

Model WFW6620HW2

Near Cleveland, OH 44113

Corina H

Job Details: 10/21/2021

"CC that the unit is making a banging noise when agitating. Model and serial do not match. Called office Cust showed a pop. Out of warranty. Going to send paperwork over when unit was finished. Ran diag F9e1 Long drain, F8e1 Valve failure. Checked the valve and drain, good. Started a wash and a spin no unusual noises. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Euclid, OH 44132

Dan

Job Details: 10/21/2021

"Customer complaint that panel is not lighting up, user interface lit right up, ran diagnostics, found f2e1(stuck key) error code, unit passed user interface test, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

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