We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 10/24/2017
, Replaced door assembly, set clock and heated a cup of water, op test ok.; Job Cmpltd
We serviced a
KUDK03ITWH2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Township, OH 44138
Paul H.
Job Details: 10/24/2017
, Dispenser is broken, spring for retainer has failed, needs a dispenser; ordrng 1 WPW10199696 (dispenser)
We serviced a
KSSC42QTS02 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 10/24/2017
, Found ice bin froze up. Base and handle cracked. Called marcone. To order ice bin assy. Also, service pointer for cubes freezing together. To install updated ice cover. ; ordrng 1 W10127747 (ice-contnr) and 1 WPW10504753 (COVER),
We serviced a
KBFS25EWMS5 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 10/24/2017
Found all three gaskets torn. Needs all replaced. Please place on cancelation list. They are going out of town for two weeks and they would like to have it resolved before they go. They will call in to set up an install date if we cant get them repair before the 31st. ; ordrng 2 W10571956 (gasket-fip)s and 1 W10571967 (gasket-fip
Near Parma Heights, OH 44130
Chad P.
Job Details: 10/24/2017
WDF520PADW7 WHIRLPOOL DISHWASHERFound unit is only getting 80vac. Needs 120. Reset breaker. No change. Advised cust to have an electrician out. When power is restored if there ar any issues we can return for service. ; Job Cmpltd
We serviced a
CGM2743BQ0 WHIRLPOOL
Model DRYER
Near MENTOR ON THE, OH 44060
Benjamin B.
Job Details: 10/24/2017
Instaled module motor op test ok.; Job Cmpltd
We serviced a
AFI2538AES WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 10/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWC425BW1 MAYTAG
Model WASHER
Near Willowick, OH 44095
Corina B
Job Details: 10/24/2017
CC that there is water residue on black pants. Advised cust to run affresh threw the washer. To use 1-2 tablespoons of detergent and 6-8 bath towels equals a full load. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
ABB1921BRM00 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 10/24/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 10 degrees, unit was in defrost, defrost ended, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unit is operating as designed ; Job Cmpltd
We serviced a
JS48PPDUDB02 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details: 10/24/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MGDB835DW3 MAYTAG
Model DRYER
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details: 10/24/2017
Installed new part unit op tested failed. I rechecked all the fuses an ele. Unit tested good. I found a leg of power missing. ; Job Cmpltd
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44124
Chad P.
Job Details: 10/24/2017
Istalled interface. Op test ok. ; Job Cmpltd,
We serviced a
PSS26MSTASS GE
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 10/24/2017
Customer complaint that the door swings open too far, confirmed, found door stop pulled out of door, unable to reinstall door stop, unit needs new fresh food section door(ss); ordrng 1 WR78X22106 (door foam asm ff), schdld next appmnt for 11/1 WED
We serviced a
KUDS30IXBL0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/24/2017
Found adjusters broken. Replaced same op test ok.; pckd up 1 W10712394 (adjuster)
We serviced a
WRB119WFBB00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Corina B
Job Details: 10/24/2017
CC that there is a tapping noise when opening the fz door. Opened the fz door, no noise. Ran diag, could not duplicate the problem. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon, OH 44011
Brian B
Job Details: 10/24/2017
Ran diag. No codes. Ran manual test. Loud noise when agitating.. removed agitator. Found a worn down suspension ball under agitator. Had to be there from factory because suspension is correct on machine. Ran calibration and auto test. Machine working properly. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS3
Near Avon, OH 44011
Brian B
Job Details: 10/24/2017
Removed case and installed new nut. Also, unit is missing wall bracket and cabinet mounting screws. Office to order.. no return visit. ; ordrng 1 W10811221 (MOUNTING KIT) and 1 W11025649 (MOUNTING PLATE ),
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AD3
Near Maple Heights, OH 44137
Robert A.
Job Details: 10/24/2017
Found no display, no functions, 120vac at control, needs control; ordrng 1 W10810046 (PCB), schdld next appmnt for 11/1 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Mogadore, OH 44260
Robert A.
Job Details: 10/24/2017
Ran diagnostics, no codes, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
GE DRYER
Model DBVH520EJ2WW
Near Rootstown Township, OH 44272
Gail V.
Job Details: 10/24/2017
Found motor just buzzing, spun drum, motor running, needs motor and blower wheelCust to replace; ordrng 1 WE16X20393 (BLOWER WHEEL20.72) and 1 WE17X23463 (MOTOR168.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Streetsboro, OH 44241
Gail V.
Job Details: 10/24/2017
Ran diognastics, no codes, found motor recieving power, not running, diverter not finding possition, needs sump asm; ordrng 1 WPW10671942 (SUMP), schdld next appmnt for 10/31 TUE ! [**],
We serviced a
JSP39DN4WW GE
Model RANGE
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 10/24/2017
CC that the burners are not getting hot. Turned the burners on high. Each burners coils are red hot. Working as designed. ; Job Cmpltd
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Dan H
Job Details: 10/24/2017
Customer complaint of frost build up on top left side of freezer section, found door gasket not sealing against cabinet, adjusted freezer section door position so that gasket can seal against cabinet, used heat to expand gasket and petroleum jelly to help gasket stick, op test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/24/2017
CC that there is frost in the fz. Found the gasket is not touching the fz frame. Steamed the gasket out with the steamer. Optest ok. ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Chad P.
Job Details: 10/24/2017
Found evaps not deceloping frost. Comp running very loud and hot. Comp drawnig 2.40amps and 180 watts. Techline. Ron. Confirmed faulty compressor Sr7720370484. Big big job 3 job count. Cc tech only. Only tech with equiptment is rober or maybe tim. Office must schedule one of them for oilless compressor replacement. ; ordrng 1 W11025999 (COMP),
We serviced a
MFX2571XEB3 MAYTAG
Model REFRIGERATOR
Near Perry, OH 44081
Jeff M
Job Details: 10/24/2017
The drain in the rear was frozen I steamed the freezer out install drain tube from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MDB7749SBB2 WHIRLPOOL
Model DISHWASHER
Near Perry, OH 44081
Jeff M
Job Details: 10/24/2017
User interface is nonresponsive needs a new user interface. Est only; ordrng 1 W10811164 (UI)
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/24/2017
Not draining, piece of glass in pump, had broke impeller, replaced pump from t/s, tested, op test ok.; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
MDET236AYW MAYTAG
Model DRYER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/24/2017
ound unit making squeeling noise. Old unit needs idler rollers and belt ; ordrng 2 WP37001042 (support)s and 1 WP37001287 (bracket) and 1 WP40111201 (belt), schdld next appmnt for 10/31 TUE
We serviced a
WTW8240YW0 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Corina B
Job Details: 10/24/2017
CC that unit makes a noises when agitates and in a spin. Ran a normal load and a drain in spin with 6 bath towels. Removed the agitator and checked in between the tub and basket, good. Suspension rods good. Found the bearings making the noise. Will need new bearings. Cust does not want to repair
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 10/24/2017
Customer complaint that unit is not drying clothes, started normal dry cycle, unit is heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found vent pinched off by dryer being pushed too far back, foil vent also filled with wet lint, advised customer to replace vent, unit is operating as designed ; Job Cmpltd
We serviced a
HOT POINT RANGE
Model RGB526DEH2WW
Near Cleveland, OH 44108
Brian B
Job Details: 10/24/2017
Found right side burners not lighting. Spark swiches not closing and RR burner head clogged up. Please ship parts to 634 eddy rd. Apt #1, attention: leanard.. office to call manager at 216-414-3425 for time frame. Office to bill cc on file for $170.00 deposit before ordering parts.; ordrng 1 WB16K10070 (burner-sm 2239) and 1 WB18X24322 ( HARNESS 4056), used 1 SHIPPING (SHIPPING AND
We serviced a
GE REFRIGERATOR
Model CFCP1RKBDSS
Near Bay Village, OH 44140
Brian B
Job Details: 10/24/2017
Found only a few ice cubes in container and they are very clear..checked air out of vent. Air is coming out of lower duct instead of top duct. Removed freezer panel. Ice fan not running, started with finger. Fan started. Will need new fan motor. Cust paid dep. office to order part. ; ordrng 1 WR60X10330 (blower fan duct 13606), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $245.00 CC Ref # 871657245, schdld next appmnt for 10/31 TUE 8-11,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Cleveland, OH 44106
Robert A.
Job Details: 10/24/2017
Machine not draining. Removed piece of glass from drain pump. Ran test cycle.. optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Cleveland, OH 44107
Brian B
Job Details: 10/24/2017
Cust had set oven to 350 before techs arrived. CC that food is burning around edges before middle is done Let cycle several times. Average temp was 360. Entered calibration and and set from +10 back to 0. Oven is working as designed. Called whirl TL, Steve, 7720367316. He documented findings. Also, bulb in oven is burned out. Advised customer that bulbs are not covered. Replaced from t/s.; job compltd
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Brian B
Job Details: 10/24/2017
Removed freon.. replaced compressor, filter, fan , and water valve. Pulled 30” vac. Held for 10 min. Recharge with 5.75 oz freon. Started unit. Optest ok.; Job Cmpltd
We serviced a
ADMIRAL REFRIGERATOR
Model LTF2112ARZ
Near Huntsburg, OH 44046
Robert A.
Job Details: 10/24/2017
Cc when ff door is closed, frz pops open, checked door seals, good, temps good, unit level, working as designed, op test ok; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Burton, OH 44021
Robert A.
Job Details: 10/24/2017
Ran diagnostics, no codes, started normal wash, watched for 10 min, good, checked connections, good, ran drain and spin, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Garrettsville, OH 44231
Robert A.
Job Details: 10/24/2017
Temps good, turned temp down, comp and fans running, found no water to unit, but i/m on making a buzzing noise, turned off, leveled unit, shut unit off, no noise, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Atwater, OH 44201
Robert A.
Job Details: 10/24/2017
Cleared evap, replaced evap cover and control, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Solon, OH 44139
Robert A.
Job Details: 10/24/2017
Cc white streeks on clothing, Ran diagnostics, suds, ran test 51, all passed, unit working as designed, op test okNote use 2tablespoons of soap max; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER/B-IN
Model KUDS30IXSS7
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 10/24/2017
Ran diagnostics, ui stuck key, cold water, found poor water flow, checked sump, chopper blade asm broken, needs asm; ordrng 1 W10083957V (CHOPPER B,ADE ASM26.15) and 1 WPW10500175 (PANEL 173.22), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Russell Center, OH 44072
Robert A.
Job Details: 10/24/2017
Installed basket hub, ran diagnostic cycle, good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE554CSS3
Near Newbury Township, OH 44072
Robert A.
Job Details: 10/24/2017
Found door scratched, replaced, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7300XW0
Near MENTOR ON THE, OH 44060
Robert A.
Job Details: 10/24/2017
Found idler pulley siezed, replaced, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER21.10) from stock, Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDBDA
Near Willoughby, OH 44094
Robert A.
Job Details: 10/24/2017
Found lowside frosted back to comp, highside at evap frozen, talked w/jr, evap frozen at bottom, evap pan not draining, put into forced defrost, heaters working, cleared evap, installed pan correctly, ran unit, charge correct, lowside at 10”vac, highside at 100 psi, frost on captube going into cab/evap, talked w/jr poss restriction in evap needs evapNeed 2 techs; ordrng 1 67001895 (EVAP), schdld next appmnt for 10/30 MON ! [***]
We serviced a
WTW8040DWO WHIRLPOOL
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/24/2017
Ran unit on normal cycle with a load. Found cust using he detergent insatructed cust to use 2 tbsp for a full load. Water pressure is about 85. Instructed cust to use bulky cycle unt is working as designed ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 10/24/2017
Replaced the parts listed. Optest ok; Job Cmpltd,
We serviced a
KODE500ESS02 KITCHENAID
Model RANGE
Near Kirtland, OH 44094
Corina B
Job Details: 10/24/2017
CC that F1E1 comes up after baking for 3hrs. Ran diag F1E1 Internal oven AM error. F6E6 Oven appliance manager - lost communication (main/upper oven) F6E9 Oven appliance manager - lost communication (lower oven). Have already replaced the ui and the main control. Will need a new control and a ui. ; ordrng 1 W11086141 (CONSOLE) and 1 WPW10777215 (cntrl-elec), schdld next appmnt for 10/31 TUE
Near Willoughby, OH 44094
Robert A.
Job Details: 10/24/2017
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 10/24/2017
Customer complaint that unit is not starting, found motor not mounted causing blower wheel to jam, no damage, remounted motor, op test good ; Job Cmpltd
We serviced a
ZFSB25DXCSS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 10/23/2017
Found ff evap drain pan cracked and leaking onto ff section floor. Needs drain pan replaced. ; ordrng 1 WR17X11843 (trough drain asm)
We serviced a
KDFE204ESS2 KITCHENAID
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 10/23/2017
The dishwasher has an 8–2 drain code. Customer is using too much soap producing a lot of sides also she is washing the dishes before she puts it in the dishwasher still good; Job Cmpltd
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/23/2017
Unit has RC defrost issue, needs harness/fan/thermistors, ordering; ordrng 1 W11033168 (HARNESS/FAN)
We serviced a
KFCO22EVBL00 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 10/23/2017
Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 36 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box compressor started, unit needs new start device, installed new start device, op test good
We serviced a
GTWN5050MOWS GE
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/23/2017
Found loose connections at lid switch repaired op test ok.; Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 10/23/2017
Found disp molding all over. Needs disp and housing replaced. ; ordrng 1 W10862190 (DISP HOUSING ASSY) and 1 WPW10250742 (DISP ASSY),
We serviced a
WTW8200YW0 WHIRLPOOL
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/23/2017
Found unit full of water will not drain. Found connection at pump broken repaired op test ok
We serviced a
MFI2665XEM7 MAYTAG
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 10/23/2017
Installed compressor kit. Charged unit. Op test ok. Advised to allow 24 h4s for normal cooling to resume. ; Job Cmpltd
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Euclid, OH 44132
Jeff M
Job Details: 10/23/2017
The drain hose was poping out of the slop sink. I adjusted the drain hose added a few zip ties so the drain hose stay in the slop sink unit tested good; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Euclid, OH 44119
Jeff M
Job Details: 10/23/2017
The unit is a h.e. The unit is only designed to fill up with appropriate amount of water for the load size. I went over with the customer the functions of the wash machine and the individual cycles. Unit tested good; Job Cmpltd,
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Willowick, OH 44095
Jeff M
Job Details: 10/23/2017
The unit is hold barely 350 after 25 mins of running The control offsets temperature is turned all the way up +40° unit needs a new control and tmp sensor ; ordrng 1 W10833885 (SENSOR) and 1 WPW10349742 (CONTROL),
We serviced a
MDB6709AWW0 MAYTAG
Model DISHWASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/23/2017
Cust at work mother is home no payment here vant order parts need 100.00 ded before we order need main control amd user interface.wait to here from cust ; schdld next appmnt for 10/31 TUE
We serviced a
MVWB850YW MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 10/23/2017
Dont have complete model/serial, has had bearing sound for over six months, due to water exposure in stator housing needs stator, RPS sensor, and bearing kit: W10435302
We serviced a
MHWE400WW01 MAYTAG
Model WASHER
Near Lorain, OH 44055
Paul H.
Job Details: 10/23/2017
Replaced tub and basket assembly, tested, op test ok
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44105
Corina B
Job Details: 10/23/2017
CC that lid fault turns on when you start the unit. When arriving the unit was full to the top with clothes. Advised customer 6 to 8 bath towels is a normal load and 1-2 tablespoons of detergent. Tried to start a normal load and unit went into a flashing lid. Removed the control panel checked the lid switch, p-2 p-3 220ohms, will need a new lid lock replaced from t/s. . Ran a normal load with 6 bath towels and a drain and spin. Optest ok. ; used 1 WPW10619844 (LATCH) from stock, Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 10/23/2017
Customer complaint that unit is leaking, ran diagnostics, found f32(long drain) error code, unit is not draining, drain pump is recieving 120vac, drain pump is physically broken off mounts, leak is coming from drain pump, unit needs new drain pump, installed new drain pump, op test good ; used 1 W10536347 from stock, Job Cmpltd
We serviced a
FFTR18142B0 FRIGIDAIRE
Model REFRIGERATOR
Near Roaming Shores, OH 44085
Benjamin B.
Job Details: 10/23/2017
Installed control op test ok
We serviced a
MVWC200XW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/23/2017
Installed control and shifter unit is working k it was before i installed parts. Told cust to leave us load and write down Ights that are on when unit quits working
Near Maple Heights, OH 44137
Corina B
Job Details: 10/23/2017
We serviced a
KSGG700ESS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/23/2017
Found unit stored several faults for key pad disconnected. Unit is operating correctly at this time. Cleared faults. Shut power down and checked all connections. Appears ribbon cable on control not fully seated. Reset all connections. Tunred power on and waited 60 seconds. No fault generated. Advised to monitor. ;
We serviced a
WRS526SIAH00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 10/23/2017
Installed cam and hing. Door now closing properly. Found condensation forming on user interface and unit not producing ice. Basket sensors pass. Ran i.m. Harvest test. I.m. Would not cycle. Reset power to unit. I.m. Cycled. Appears when door hinge was replaced power was not reset to unit disabling ice maker and heaters. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 10/23/2017
The unit has a different style drain it was plugged I took the drain out cleaned the tube removed the block reinstall the drain. The unit has been unplugged for two days now still not able to open the door. I explain to the customer as soon as the units is thawed out enough to open the door I told her to remove the ice and plug the unit back in and it will be fixed; Job Cmpltd,
We serviced a
MHWE201YW00 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 10/23/2017
I took the bottem of the washer off and ran a normal cycle. The unit ran for 20 mins i could not fin a leak. Unit op tested good ; Job Cmpltd
We serviced a
ED5FHEXTB00 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Jeff M
Job Details: 10/23/2017
The units icemakers fill tube was frozen steamed the fill tube out unit tested good
We serviced a
ARB8057CW AMANA
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 10/23/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 10/23/2017
Found compresser inefficient. Needs replaced. Big job. 3 job count. Cfc tech only. ; ordrng 1 W10507884 (compressor, KIT)
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/23/2017
Installed cook top. Op test ok. ; Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/23/2017
, Racks were installed and unit sold. ; Job Cmpltd,
We serviced a
WRS576FIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 10/23/2017
Installed new part unit op tested good. Customer told me the water is not working I found the water reservoir frozen as I was trying to fall the waterlines out I started noticing water. I think one the water lines froze one of them cracked.; ordrng 1 WPW10366790 (WATER RESERVOIR), schdld next appmnt for 10/30 MON 8-12 [**], saved tckt [SdLink
We serviced a
WFG515S0ET1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Paul H.
Job Details: 10/23/2017
LF burner only lights intermittently, sparks consistently, cap is aligned properly, spud is clean and clear, called GS, ordering burner head, also grates are warped, ordering as well; ordrng 1 W10860455 (grate-kit) and 1 WPW10515455 (burnr-head),
We serviced a
MHW5500FW1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/23/2017
Ran diagnostics, f8e1 long drain, cleared and auto test, drained fairly quickly, checked for pointers, none, with cycle issues and drain error, and no known issues, ordering main control and pressure switch; ordrng 1 W11051515 (CNTRL-ELEC) and 1 WPW10448876
We serviced a
DSHS6VGBSS GE
Model REFRIGERATOR
Near Edgewood, OH 44004
Benjamin B.
Job Details: 10/23/2017
Found door seals not sealing steamed to repair op test ok. Fresh food 38 freezer 0 instructed cust water lime is a flood hazard and to replace woth copper braided steel or pex and to keep doors shut on it for 24 hours as much as possible for gaskets to reform ; Job Cmpltd
We serviced a
FGHD2465NF1A FRIGIDAIRE
Model DISHWASHER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 10/23/2017
Arrived found unit to be working but not correcty error code uo; ordrng 1 154861101 (vent assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $245.99 Check # 1195, schdld next appmnt for 10/25
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Corina B
Job Details: 10/23/2017
CC that the one light blinks and does nothing else, we replaced the ui and the unit worked for 10 min then quit. Unplugged unit for 30sec. When plugging unit in the clean light flashes 7xs. Checked the heater w/p and w/r 12ohms, The delay start only has half the screen is showing. Will need a ne wcontrol and ui. Called GS to order parts. ; ordrng 1 WP8534840 (panel-cntl) and 1 WP8564543 (cntrl-elec), schdld next appmnt for 10/31 TUE
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 10/23/2017
Customer complaint that unit is not filling up with water, started normal wash cycle, unit filled up to normal level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 10/23/2017
Customer complaint that unit is not cooling, found unit not defrosting, heater is good, bi metal is good, unit needs new control; ordrng 1 WPW10352689 (cntrl-elec), schdld next appmnt for 10/31 TUE
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 10/23/2017
Customer complaint of loud noise, found a small amount of frost build up hitting freezer section evaporator fan, no air leaks in seals, removed frost, no noise, op test good
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details: 10/23/2017
Replaced the control panel. Optest ng. When plugging unit in the ui is still blinking. Will need a new main control. Called BB to order part. ; ordrng 1 W10866124 (cntrl-elec), schdld next appmnt for 10/30 MON
We serviced a
WFE540H0ES1 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Corina B
Job Details: 10/23/2017
CC that when turning the unit off, it would not turn off and error code 600. Heated oven to 350*, heated to 350*. Oven turned off. Ran diag, no codes. Optest ok. ; Job Cmpltd
We serviced a
G2IXEFMWB01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/23/2017
Found fresh food at 59 and freezer at 9 evap motor not running ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
We serviced a
LFHB2741PF FRIGIDAIRE
Model REFRIGERATOR
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/23/2017
Found auger motor seized need to order ; ordrng 1 241816602 (motor-auger), schdld next appmnt for 10/30 MON
We serviced a
TPX24BIBBWW GE
Model REFRIGERATOR
Near Novelty, OH 44072
Corina B
Job Details: 10/23/2017
The nut was not in the packages. Did not open the package. Will need to order a new nut. Replaced the water, just needs the nut. ; schdld next appmnt for 10/30 MON
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 10/23/2017
Called whirlpool tech line spoke to andy, suggests to silicon the cabinet and check 3 way valve for proper operation file# 7720357939, 3 way valve is working, siliconed liner to cabinet and installed control, op test good ; Job Cmpltd
We serviced a
LSQ9600LW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 10/23/2017
Customer complaint that knob is not working, found mounts on timer broken, unable to be reinstalled, unit needs new timer, customer does not want repair;
We serviced a
GFSS6KKYCSS GE
Model REFRIGERATOR
Near Brecksville, OH 44141
Corina B
Job Details: 10/20/2017
CC that the fz is not cooling. Ff 38 fz 38. Removed the fz evap cover waited 10 min, the top of the evap is covered in frost. Checked compresser 1.24amps. Will need a new evap, Job Cmpltd
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Dan H
Job Details: 10/20/2017
Customer complaint that unit is leaking by water filter when water is dispensed, found crack in water line into water filter housing, removed cracked portion of water line, installed guest fitting, no leaks, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) Job Cmpltd
We serviced a
MHW6000XW2 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44118
Jeff M
Job Details: 10/20/2017
Installed new part unit op tested good.; Job Cmpltd
We serviced a
MDB9600AWQ WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Jeff M
Job Details: 10/20/2017
The incorrect latch was ordered again. Please order part WPW10275768; ordrng 1 WPW10275768 (LATCH ),