Service History 635 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Rootstown, Ohio 44272

Brian M

Job Details: 02/27/2023

Cc of noise found issue with actuator and splutch Customer said she got last August and will submit pop to email Advised on belt replacement as well ; ordrng 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11213879 (belt)

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Diamond, Ohio 44412

Brian M

Job Details: 02/27/2023

Cc no heat Found flame sensor not giving power to igniter Advised on igniter and sensors replacement ; ordrng 1 WE04X26138 (dryer thermostat) and 1 WE04X25201 (inlet thermostat) and 1 WE04X25199 (safety thermostat) and 1 WE04X25996 (igniter) and 1 WE4X448 (heat detector) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Windham, Ohio 44288

Brian M

Job Details: 02/27/2023

Cc unit is not cooling Again at this time unit is operating correctly temps at 2 in freezer and fridge cool Called whirlpool to document

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Garrettsville, Ohio 44231

Brian M

Job Details: 02/27/2023

"Cc of noise during spin Needs gearcase,, slider and clutch ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/27/2023

"Cc: not heating or cleaning dishes. Verified cc, found shorted heating element. Ordered heating element and board. Scheduled to come back.; ordrng 1 W10518394 (Heater) and 1 W10597041 (Main board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402EPA02

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 02/27/2023

"Cc that the unit is not making ice. Con. Confirmed. Ice maker has ice in it, but is not cycling. Took temps -1* in freezer and 38* in fresh food section. Unit will need parts ordered . Also fresh food section light and freezer are out as well. Office will contact once they have eta on the part; ordrng 1 W11397192 (Ice maker) and 1 W11411871 (Panel) and 1 W11462342 (Module) and 1 WPW10739408 (Control)"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC6LS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/27/2023

Cc that they have scratches on the hood. Confirmed had a couple of scratches on it part thats damaged is not replaceable so I called techline explained issue to Nate and stated unit is not repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 02/27/2023

"Installed ice maker, water valve, divider, harness, impeller, and auger. Tested. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Parma, Ohio 44129

David R

Job Details: 02/27/2023

"Cc unit not doing anything. Found Unit on UI is locked and will not allow options with that button on. Unlocked and started unit normal cycle, good. Went right into a regular wash. Cancelled and drained. Ran diagnostics, no error codes. Ran diagnostics through. Good all components working. Ran another Normal wash, then drained. Good. All companies working. Checked filter advised of cleaning and using dishwasher cleaner. Good. Op Test Ok."

We serviced a

FRIGIDAIRE DRYER

Model FLCE7522AW3

Near Cleveland, Ohio 44114

Joe O

Job Details: 02/27/2023

"Cc: not dryingFound unit starts up then shuts off. Found error code e53(drum motor centrifugal switch error). Per tech sheet motor fault, main control fault. Needs motor and main controlCustomer does not want to repair at this time, will need 2 techs if customer decides to repair; ordrng 1 5304530033 (Control) and 1 134196602 (Dryer motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH4

Near Highland Heights, Ohio 44143

Joe O

Job Details: 02/27/2023

"Cc: flashing, will not shut offFound control lock is flashing when attempting to make selections. Shut control lock off. Drained unit. Started cycle. Unit starting. Canceled. Restarted cycle. Op test ok"

We serviced a

GE MICROWAVE

Model PEM31SM2SS

Near Highland Heights, Ohio 44143

Joe O

Job Details: 02/27/2023

"Cc: humming when door closed, shuts itself offFound when door closed unit continuously hums. Found magnetron is running. Control sending constant power when switches close. Needs controlControl discontinued; ordrng 1 WB07X11093 (control panel asm ss)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV07

Near Garfield Heights, Ohio 44125

David R

Job Details: 02/27/2023

"Cc unit no water/ice. Slow water from dispenser. Took off water filter and put bypass on, still slow water from dispenser. Shut off valve in basement will not turn off. Was able to take off water line to unit and slow water coming from house. Water pressure and shut off to be checked, advised plumber checking out. Unit itself is good. All functions are good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED9000YG0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 02/27/2023

"Took unit apart to check heater it was open giving estimate for heater coil ; ordrng 1 WP8544771 (Coil heater), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

GE REFRIGERATOR

Model GBSC0HCXARWW

Near Rocky River, Ohio 44116

Manny

Job Details: 02/27/2023

"Cc unit not working and started making noise so theyve unplugged it, plugged in unit into killawatt and plugged into wall the valve started activating on its own, compressor is not starting, when opening and closing the FZ door the valve activated and killawatt goes up to 10amps, unit needs main control and compressor replaced.; ordrng 1 WR55X10837 (board control bm 20) and 1 WR87X20798 (compressor) and 2 WPW10143759 (Filter drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DBL WALL OVEN

Model CTD90FP2N1S1

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 02/27/2023

"Cc: blank screen, would not allow unit to shut offFound error codes f687 and f694(communication error-upper to/from lower mc heartbeat missing). All harness connections seated. Needs upper and lower control boardsBoards out of stock. Office to reschedule; ordrng 1 WB27X43233 (Control) and 1 WB27X43234 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, Ohio 44128

David R

Job Details: 02/27/2023

"Cc unit leaking. No error codes. Filled with hot water, leaking from bottom. Slid unit out and looked underneath. Crack in outer tub, water will run right out. Inner tub and Outer tub parts covered under extended warranty. He wants to check out prices for new washers. Do not order parts at this time. ; ordrng 1 W11172199 (Inner tub) and 1 W10371566 (Outer tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 02/27/2023

Replace icemaker and cycle and fill opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Euclid, Ohio 44132

Joe O

Job Details: 02/27/2023

"Cc: not starting, not lockingFound lid screws hitting cabinet. Attempted to adjust lid and hinges. Will not close completely. Needs hinges and lid; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge left) and 1 W11551376 (Hinge right)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44135

Marie V

Job Details: 02/27/2023

"Cc that the unit is not spinning the clothes out all the way. Tan diag found error code F7e6 motor fault. Ran auto test all pass. Replaced capacitor and shifter from T/S, and replaced lid lock as well. Ran unit. Op test ok; used 1 W10913953 (ACTUATOR), and 1 W11428524 (CAPACTIOR) from stock"

We serviced a

AMANA RANGE

Model AGR4433XDB2

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/27/2023

Cc that the oven does not works. Confirmed. Found weak ignitor. Replaced from T/S.preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

GE REFRIGERATOR

Model PWE23KMKGES

Near Mentor, Ohio 44060

Joe O

Job Details: 02/27/2023

"Cc: not cooling ff sectionFound temps in ff section at 52 degrees, freezer at 0. Found ff evap fan not running. Ran manual fan test. Fan not running. Needs ff evap fan ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/27/2023

CC that there is frost in the freezer and the supply waterline to refrigerator broke. Advised cust we do not install supply line. A plumber will need to install the supply line. Fz 14 ff 40. Unit was in a defrost when arriving. Did see frost in the freezer. This could be caused by the door being propped open. Opt test ok

We serviced a

AMANA REFRIGERATOR

Model BR22VL

Near Painesville, Ohio 44077

Dan

Job Details: 02/27/2023

"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 23 degrees, nothing is running, tapped thermostat , compressor and fans started, unit needs new thermostat/ damper assembly, part is no longer available ; ordrng 1 R0161050 (Tstat/damper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 02/27/2023

Replaced the feed tube. Opt test ng. The 3rd rack is hitting the spray arm. called Bj the tub could be bowing will need a new tub. Office to reschedule appointment. Did advised cust to check the new tub for defects. ; ordrng 1 W11649982 (Tub)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Brecksville, Ohio 44141

David R

Job Details: 02/27/2023

"Replaced door, drawer. Tested and leveled. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDE201XSS2

Near Shaker Heights, Ohio 44122

Gabriel P

Job Details: 02/27/2023

"Found error f8 e2 drain pump mechanical friction also f4e3 pump failure delete error ran auto test it pass unit started working it might needed a reset,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Shaker Heights, Ohio 44122

Gabriel P

Job Details: 02/27/2023

"Found heater element shorted order ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Bay Village, Ohio 44140

Marie V

Job Details: 02/27/2023

"Replaced control, set unit to recommended temps . Freezer stared cooling. Advice cust to allow 24 hours before restocking unit. Op test okNo core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 02/27/2023

Cc: not advancing through cyclesCustomer stated unit will work on quick cycle. Found error code f8e1(long fill). Ran manual valves test. Valves tested good. Ran normal cycle. Unit is filling and washing. Unit advancing to rinse cycle. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model LSR7233BW0

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 02/27/2023

"Cc unit not working properly, verified and unit making a jumping noise, took apart and ran spin cycle and transmission is jumping and running really rough, and brakes are locking up and basket spinning slow and cabinet top is rusted off and latch falling off, and cabinet not latching correctly on base due to rust. ; ordrng 1 63424 (cabinet) and 1 3358200 (cover(discontinued)) and 1 WP3347288 (agitator) and 1 WP21366 (nut,spanner) and 1 WP389140 (drive block) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Pepper Pike, Ohio 44124

Manny

Job Details: 02/27/2023

"Cc unit not starting, verified and theres power but unit wont start, took apart and belt is broken and pulley is seized up, unit needs repair kit and belt,.; ordrng 1 4392067 (dryer repair kit) and 1 661570V (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEB

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/27/2023

Cc freezer is cooling but not ff section. Verified temps and ff section was at 53* and freezer was at 5* but had frost buildup so we removed evaporator cover and it had good frost pattern but it was full of frost steamed out frost tested the bi-metal and heater and they were good. Will need defrost timer replaced looked up part and its discontinued. ; ordrng 1 12002104 (Drefrost timer kit)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Newbury Township, Ohio 44065

Corina H

Job Details: 02/27/2023

CC that the left front burner is not lighting. Parts did not arrive. Confirmed. Service pointer w11643965 to checked the burner head and the orfice holder. Will found the igniter is not lined up wit the orfice. need a new orfice holder. Burner caps. Office to reschedule appointment.; ordrng 1 W11378584 (Orfice holder) and 1 W11344538 (Caps) and 1 W11344539 (Burner head)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Bay Village, Ohio 44140

Angel

Job Details: 02/27/2023

"Cc: was not cooling top and bottom, verified cc. Checked compressor for operation, all electrical dead except lights. Main board needs replaced. Replaced main board from truck stock, programed new board check opt good. Advised customer to wait 24 hours before use, and invest into surge protector.; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Madison, Ohio 44057

Dan

Job Details: 02/27/2023

"Installed new suspension, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 253.78973801

Near Beachwood, Ohio 44122

Manny

Job Details: 02/27/2023

"Cc unit not cooling, verified and unit is off, took thermostat off and looks like knob is backwards, took knob off and sure enough it was backwards, I asked customer if they had removed the knob and she said no, they havent touched it since I installed it, unit started cooling, advise customer to place a water bottle in the fz and once frozen she can load it,opt test ok"

We serviced a

MAYTAG DRYER

Model Pye4500ayw

Near Cleveland, Ohio 44135

Manny

Job Details: 02/27/2023

"Replaced blower wheel, ran test passed, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS20

Near North Royalton, Ohio 44133

David R

Job Details: 02/27/2023

Replaced both controls and both sensors. Tested new sensors. Reading 1075 ohms at room temps. No error codes. Ran both ovens at 350*. Checks good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Dorset, Ohio 44032

Joe O

Job Details: 02/27/2023

Installed drain hoses. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, Ohio 44102

Gabriel P

Job Details: 02/27/2023

Replace rails opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Montville, Ohio 44064

Brian M

Job Details: 02/27/2023

Cc unit not level the gaps in the doors do not match There is no door adjustment from left to right to close gap Also not happy with the design of the drawers when you pull out they hit the side of the door unless you push door open further

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Avon, Ohio 44011

Marie V

Job Details: 02/27/2023

"Cc that the unit was acting up, and that the lights stopped working but now is working. Took temps 1* in freezer and 45* in fresh food . Fresh food is set to 40. Issue comes from deli drawer. Gave estimate from deli drawer. Will not fix. Gave other tips to help ; ordrng 1 W10815669 (Deli drawer) and 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Westlake, Ohio 44145

Marie V

Job Details: 02/24/2023

"Cc that the unit stopped working , is not cooling and the ice melted. Took temps is at room temperature. Compressor not running, evaporator fan and condenser fan are running. Control panel in the front is operating. Unit will need inverter board for compressor. Cust will call owner and let us know. ; ordrng 1 WR87X29409 (Inverter board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, Ohio 44134

Marie V

Job Details: 02/24/2023

"Cc that the unit is making a noise. Showed me a video. Confirmed. Tilted unit and found screw for cam became loose. Added lock tite and started a cycle with cust, unit filled up and stared agitating properly. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB05

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 02/24/2023

Replaced fresh food section door. Leveled and took pics. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, Ohio 44011

Marie V

Job Details: 02/24/2023

Wrong part. Reordering correct part. ; ordrng 1 W11315180 (Plate)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Avon, Ohio 44011

Marie V

Job Details: 02/24/2023

"Cc that lif id broken. Confirmed. Replaced lid and ran diag, no error codes, ran auto test. Latching properly. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, Ohio 44011

Marie V

Job Details: 02/24/2023

"Cc that unit is not making ice. Took temps -2* in freezer 11* in ice maker box and 41 in fresh food section. Ice maker fan is running but no water in ice maker. Step 56 E0 no error codes. Ran step 45, no water flowing, line is frozen. Ran step 19 , heater working properly, back to 45, filled ice maker. Unit will need a main control and panel. ; ordrng 1 W10843055 (Control) and 1 W10849460 (Ui)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AEP12

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 02/24/2023

"Replace control,opt test ok"

We serviced a

KENMORE DISHWASHER

Model 665.14523N611

Near Madison, Ohio 44057

Jason N

Job Details: 02/24/2023

Cc unit upper rack falling off. Found left side slide stop missing. Customer had stop on counter. Reclipped stop into slide. Reset left side wheel back into slide. Rack operation test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 02/24/2023

Found plastic inside drain pump preventing from draining take plastic out pump started working opt test ok

We serviced a

MAYTAG DRYER

Model MEDB800VQ0

Near Painesville, Ohio 44077

Jason N

Job Details: 02/24/2023

"Installed heater element. Ran dryer op test, good heat. Checked airflow at vent outlet. Good airflow. Op test good."

We serviced a

MAYTAG WASHER

Model Mtw5800tw0

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 02/24/2023

"When arrive knob was broken and latch was needed; ordrng 1 WP8318084 (Latch) and 1 WPW10110033 (Nob timer), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 02/24/2023

"Food freezing will need control and thermistor; ordrng 1 W11438736 (Thermistor) and 1 W11353815 (Control box), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Cleveland, Ohio 44128

Gabriel P

Job Details: 02/24/2023

"Replace control and harness ,opt test ok"

We serviced a

ELECTROLUX DRYER

Model EFME527UTT1

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 02/24/2023

"Cc: grinding noise, found idler spring hitting belt. No damage. Adjusted spring. Tested. Op test ok"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Geneva, Ohio 44041

Dan

Job Details: 02/24/2023

"Installed new ice maker , op test good"

We serviced a

KENMORE WASHER

Model 11025852400

Near Painesville, Ohio 44077

Corina H

Job Details: 02/24/2023

"CC that the unit will not do anything. Confirmed. Found the lid switch open. Jumped it out unit drained. Will need a new lid switch. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Lakewood, Ohio 44107

Angel

Job Details: 02/24/2023

Cc that the freezer door handle is loose. Confirmed handle is loose so I removed the handle and tightened the screws that go into the door than reinstalled the handle had customer test it out opt test ok.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, Ohio 44119

Corina H

Job Details: 02/24/2023

Replaced the drain pump. Tested. Opt test ok.

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Richmond Heights, Ohio 44143

Manny

Job Details: 02/24/2023

"Replaced control, and sensor, ran bake to 350 with probe in it unit reached 350 and 352 on my temp probe, opt test ok took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Cleveland, Ohio 44104

Joe O

Job Details: 02/24/2023

"Cc: not cooling properlyCustomer stated unit completely shut off for hours unit they adjusted temps to max. Then unit started back up. Found temps in ff section at 38 degrees, freezer at 10 degrees. Customer had unit adjusted under recommended temp in ff section. Needs thermostatThermostat out of stock. Office to reschedule; ordrng 1 W11577966 (Thermostat)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Rocky River, Ohio 44116

David R

Job Details: 02/24/2023

"Replaced Icemaker, housing around icemaker and harness inside housing. Went into diagnostics. Icemaker cycled. Water is good coming down to icemaker. Give time to make ice and 24-48 hours for full bin. Op Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WGF320M0BB0

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/24/2023

"Customer complaint that oven is not heating, confirmed, igniter is weak; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/24/2023

Replaced adjuster had customer test it opt test good.

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Cleveland, Ohio 44113

David R

Job Details: 02/24/2023

"Replaced New Main Control, will not work with current UI. Will need to order and replace control and Ui at same time. Then replace motor assembly as well. ; ordrng 1 W11527561 (Ui) and 1 W11527562 (Main control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Jason N

Job Details: 02/24/2023

Installed ff evaporator drip pan. Cleared water and ice from ff section. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEM10

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 02/24/2023

Installed gasketS. Steamed. Op test ok

We serviced a

SAMSUNG DRYER

Model DV45K6500EW/A3

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/24/2023

"CC that the unit is not heating. Confirmed. Checked power, good. Checked the heating element. Cust does not want to repair ; ordrng 1 DC93-00154A (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Shaker Heights, Ohio 44122

Manny

Job Details: 02/24/2023

"Open the 3 way valve box and its kinked on one of the line, there was no type of cushion in the box, spoke to BJ he said just to reorder the valve, not to replace it since it can be an issue. Reordering 3 way valve.; ordrng 1 W11580434 (3 way valve)"

We serviced a

KENMORE WASHER

Model 110.25132411

Near Bay Village, Ohio 44140

Angel

Job Details: 02/24/2023

"Cc wash plate spinning freely. Confirmed cc, removed wash plate examined splines on gear shaft and wash plate. Found splines on both to be stripped. Needs gear case and wash plate. Gave customer estimate, chose not to continue service; ordrng 1 W11454734 (Gearcase) and 1 W10752285 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW

Near Aurora, Ohio 44202

Corina H

Job Details: 02/24/2023

Replaced the bellow. Tested. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model wfe525s0js0

Near Cleveland, Ohio 44113

David R

Job Details: 02/24/2023

"Maintenance took me up to apartment. Checked range, no indicator lights on. Tested each burner and indicator lights when come on and go off when surface cools, switch relays are sending signal back and forth with control. All functions working normally. Unit indicators will stop on to let customer know that unit surface is still hot and will go off in appropriate time. Unit is good. ; O-emld tckt"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Willowick, Ohio 44095

Jason N

Job Details: 02/24/2023

"Cc unit not filling with waterRan diagnostics, no code stored. Ran auto test, all functions passed. Started normal cycle, unit filled with water and advanced to wash. Found customer was not pushing start button to start cycle, was only pushing it once to wake the unit. Explained that he would need to push start button twice to actually start a cycle. Unit is working as designed. Customer instruct."

We serviced a

JENN-AIR WALL OVEN

Model JGS8860BDP17

Near Cleveland, Ohio 44106

Joe O

Job Details: 02/24/2023

Installed keypad tested. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Bay Village, Ohio 44140

Angel

Job Details: 02/24/2023

"Customer complained about right hand door gasket torn, and scratches on left hand door side. Confirmed complaints, explained to customer to contact warranty dept due to being past 30 day coverage for cosmetic. Replaced right hand door seal and steamed door seal. Seamed freezer gasket to get proper seal connection. Opt test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kent, Ohio 44240

Corina H

Job Details: 02/24/2023

"CC that there is a noise when spinning. Ran a manual spin and agitate, no unusual noises. Basket is level. Started a rinse and spin with clothes. The cam and shifter are the noise. Will need a new cam and shifter. Cust does not want to repair ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma Heights, Ohio 44130

David R

Job Details: 02/24/2023

Cc unit not cooling. Found open thermal cutoff. Replaced entire kit from t/s. Tested. Heat cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, Ohio 44143

Jason N

Job Details: 02/24/2023

Installed gearcase and rotor. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW1

Near Euclid, Ohio 44117

Joe O

Job Details: 02/24/2023

Installed sump assembly. Tested. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Avon, Ohio 44011

Marie V

Job Details: 02/24/2023

Cc that the ice maker that was installed never worked and they where getting shocks from behind. Temps are in range. Found that white wire is broken off from connector. Took pics and called whirlpool tech line. Spoke to Adrian. Whirlpool will review and call cust. Cant be repair

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, Ohio 44142

Angel

Job Details: 02/24/2023

"Replaced drive motor, belt and gearcase tested unit to make sure everything was good opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kent, Ohio 44240

Corina H

Job Details: 02/24/2023

"Cust showed pop, sent pic. CC that there is a loud noise when it changes from an agitate to spin. Confirmed. Advised cust this is normal noise. Leveled the washer. Opt test ok."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCI55US4JB00

Near North Royalton, Ohio 44133

David R

Job Details: 02/24/2023

Cc code coming up when trying to use burner. Found code owners manual page 7. Customer was using wrong pots/pans. Needs ones that say induction. Customer then found another set of actual induction. Tested. Good. All burners working. Op Test Ok

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/24/2023

"Customer complaint that unit is not dispensing fabric softener, Ran diagnostics found f8e1(long/no fill) and f5e2(lock failure) error codes, ran test cycle, door locked, cold water valve is not opening, unit needs new cold water valve ; ordrng 1 W11316256 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 02/24/2023

"Cc upper rack came apart, physical damage.Found wheels on both left and right side adjusters had come off. Replaced upper rack adjusters using customer supplied pre Id parts. Customer expressed concerns about washability. Ran test cycle, no codes stored. Noticed spray arms were not rotating during cycle. Found jet holes in both spray arms clogged with hard food debris. Ordering new spray arms, customer will install, no return visit. ; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Lower arm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near University Heights, Ohio 44118

Manny

Job Details: 02/24/2023

"Replaced gasket, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 02/24/2023

"Cc that after 3 load noise came back. Confirmed noise, found new cam was stripped. Replaced from T/S. If cust calls back with same issue we will have to replace transmission. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER

Model Wed5800bc0

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 02/24/2023

"Replace motor,opt test ok show customer it was heating"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Kingsville, Ohio 44048

Dan

Job Details: 02/24/2023

"Customer complaint that unit is not draining, confirmed, found debris in drain pump housing, cleared, installed upper rack wheels, op test good"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Andover, Ohio 44003

Dan

Job Details: 02/24/2023

"Customer complaint of grinding noise, confirmed, found alligator clip in felt slide, removed, op test good"

We serviced a

MAYTAG DRYER

Model MGDZ600TW1

Near University Heights, Ohio 44118

Jason N

Job Details: 02/24/2023

"Cc unit not producing heatRan dryer test, no flame. Checked power to ignitor, 0v. Checked thermals. Found thermal fuse open. Replaced using truck stock part. Reran dryer op test, power to ignitor, good flame. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, Ohio 44124

Jason N

Job Details: 02/24/2023

"Cc unit lid not lockingRan diagnostics, no codes stored. Started normal cycle, unit checked lock and then locked for sensing. Canceled cycle and restarted, same result. No issues found with unit. Found customer may not have been holding start button long enough for complete countdown to start the cycle. Customer instruct."

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Mentor, Ohio 44060

Joe O

Job Details: 02/24/2023

"Cc: long dry times, lint blow backFound outside vent has low air flow. Found unit has good heat and air flow. Need venting cleaned."

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FPBM3077RFB

Near Jefferson, Ohio 44047

Dan

Job Details: 02/24/2023

"Customer complaint that unit is not heating, confirmed, unit needs new magnetron , customer does not want repair; ordrng 1 5304514250 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.70602412

Near Columbia Station, Ohio 44028

Angel

Job Details: 02/24/2023

Cc that ice maker was building up block of ice every time it call for water. Verified and found that the fill tube was too long to where it was right on the fill cup causing the water to splatter everywhere and building up a block ice so I cut the fill tube about an inch reinstalled it opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, Ohio 44011

Marie V

Job Details: 02/24/2023

"Cc that the unit is not washing. Confirmed. Stared unit. Motor getting 115V, unit will need new pump motor. Cust will call us back if they want to continue. Op test ok; ordrng 1 W11087376 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Strongsville, Ohio 44136

David R

Job Details: 02/24/2023

Cc unit not heating. Found broken ignitor. Replaced from t/s. Good. Tested. Cycled. Good. Op Test Ok; used 1 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 02/24/2023

"Customer said just a small leak now. Ordering water line to dispenser and cover, to replace with water reservoir. ; ordrng 1 WP67002743 (Dispenser water line) and 1 WPW10585703 (Dispenser cover)"

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