Service History 635 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 04/06/2022

Found error code f4e3 motor failure also took pictures of pop it looks like is under one year ordering pump ; ordrng 1 W11025157 (Pump)

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Solon, Ohio 44139

Corina H

Job Details: 04/06/2022

"CC that the unit is dead. Confirmed. Checked the outlet, good. Checked the power at the control 120 volts, led light not flashing. Unplugged the shifter light turned on. Will need a new shifter. Ran a calibration. Started a cycle. Opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near North Olmsted, Ohio 44070

Angel

Job Details: 04/06/2022

Cc that unit is leaving her clothes wet. I asked customer if clothes were dripping and said no but they feel wet explained to her that they will feel wet depending on what spin option she has it on. Ran diagnostics and no error codes did a manual spin and was good. Asked customer for some clothes to do a rinse/spin and see if i can duplicate issue went through cycle and unit is spinning out the clothes as should i had customer remove clothes so she can feel for herself and it was spun out perfectly. So i asked her what cycle does she choose to wash her clothes and said regular and i checked the spin option and had it at slow explained to her how to select the spin option so she can check the spin before starting unit so she can have her clothes properly spun out. Can not find issue with unit. Opt test ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF3A

Near Euclid, Ohio 44123

Jason N

Job Details: 04/06/2022

"Cc unit not powering on.Checked power at j-box connectors. Found Neutral wire and wire nut melted and burnt due to loose connection. Removed power from unit. Repaired wire and installed new wire nut. Checked Hot connection for proper terminal tension. Turned power back on to unit, unit powered up properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, Ohio 44077

Dan

Job Details: 04/06/2022

"Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, washer did not fill, wash plate barely moved then unit went to wash cycle complete, found slider broken, unit needs new slider, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXABB

Near Painesville, Ohio 44077

Dan

Job Details: 04/06/2022

"Customer complaint that unit is making a buzzing noise, evaporator fan is running, compressor and condenser fan are running, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, Ohio 44119

Jason N

Job Details: 04/06/2022

"Cc unit oven not heating properly and cooktop burners dont light correctlyCustomer stated when using the oven to bake, baking took all day and nothing cooked right. She was states the burners dont light correctly and she had to use a lighter to light them. Customer was using the LR burner she was using one day and the hamburgers she was cooking exploded from the pot. Found customer has foil surrounding all burners, burner caps not sitting correctly on burner heads, and grease buildup on burner head/cap surfaces. Removed foil, cleaned up caps and burner heads and reseated caps. Tested all burners, all sparking and igniting properly at this time. Ran bake test to 350 degrees, good ignitor glow and flame. Let cycle 4 times, good ignition and flame each time. Called wp techline, Rich, documented for use and care issue at this point. No issues found with unit."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, Ohio 44116

Marie V

Job Details: 04/06/2022

"Cc that the unit does not works, that it shows control lock but nothing happens.confirmed tried to unlock UI. Not good. Removed panel and found harness darkened. Unit will need new Ui.; ordrng 1 WPW10475780 (Ui)"

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, Ohio 44060

Dan

Job Details: 04/06/2022

"Customer complaint that unit is not starting, confirmed found thermal fuse open, customer did install new rigid metal vent, vent is clear, unit needs new operating thermostat and thermal fuse ; ordrng 1 280148 (Tstat) and 1 WP3392519 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model VED6505GW0

Near Cleveland, Ohio 44108

Manny

Job Details: 04/06/2022

"Cc unit not heating, checked for incoming power and good voltage at terminal block, ran cycle unit is not heating , removed back cover and found wires disconnected from thermal cutoff, reconnected wires and ran cycle good heat, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 04/06/2022

"Cust showed pop, sent pic. CC that the u it will blink and not start. Ran diag 8-4 float switch, 10-2 vent wax motor. Did find water in the overfill. Cleared water. Checked the valve and connections, good. Cascade detergent is being used. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0AW0

Near Lakewood, Ohio 44107

Marie V

Job Details: 04/06/2022

"Cc that he wants to know why another tech from somewhere else told him that is a fire hazard. Verify unit, unit is on a garage, do not have a outlet to turn unit on. Removed back Basel and inspected wires, found some wires that splice , from burner to switch. Called BJ. Sent pic, they are good. The only thing I was able to find was a burner that is open. Is shorted. Left estimate for cust.; ordrng 1 WPW10259865 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Cleveland, Ohio 44111

Marie V

Job Details: 04/06/2022

"Cc that the unit makes a loud noise while spinning. Confirmed. Found oil at the bottom of unit. Ran diag found error code F9E2 Water Ring Detected, Pump Drive System Problem F2e1 ui stuck button. Ordering pump too. Also office will contact once they have eta on the part; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11550891 (Agitator) and 1 W10876600 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Westlake, Ohio 44145

Manny

Job Details: 04/06/2022

"Replaced suspension, opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, Ohio 44131

David R

Job Details: 04/06/2022

"Customer said they didnt receive part. Replaced drain pump from t/s. Found broken glass, removed all. Ran unit, draining good. Op Test Ok.; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Cleveland, Ohio 44113

Gabriel P

Job Details: 04/06/2022

Found error code f4e3 motor failure need pump motor ; ordrng 1 W10888591 (Pump)

We serviced a

GE OTR MICROWAVE

Model PVM921SSK4SS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 04/06/2022

"Cc unit is loud and not heating Found issue with magnetron and transformer ; ordrng 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 04/06/2022

CC that the spin cycle does not work on rugs or heavy loads. Ran diag no codes. Ran a calibration. Started a rinse cycle with towels. Clothes came out damp. Advised cust 6-8 bath towels equals a full load. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAM02

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 04/06/2022

CC that the unit is leaking. Confirmed. Found a piece of paper covering the drain hole. Removed the paper and cleared the drain hole. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Orwell, Ohio 44076

Brian M

Job Details: 04/06/2022

Cc of something rattling when hooking up Found 2 screws in bottom pan Customer also complaint of running noise Unit seems to be operating at normal sounds other than a slight vibration but can not determine location Removed all panels and tightened every screw OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Cleveland, Ohio 44135

Manny

Job Details: 04/06/2022

"Cc only one cycle works, ran diagnostics found error code F2E1 for stuck key. Ran 3 different cycles and all working. Unit is working as designed. Explain to customer that she needs to wait at least 1 minute for the water to start coming in after she pressed the start button. And that the unit will start sensing basket will spin then stop and spin again then will start filling at the same time that is spinning slowly and sensing. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 04/06/2022

"Cc unit LF element not workingCustomer states the LF element stopped working and he says a loose wire burnt off the terminal. Checked LF element, confirmed orange wire melted and burnt off LF element. Unit need LF element. Customer is calling WP back to ensure they cover the entire repair. ; ordrng 1 W10823727 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Highland Heights, Ohio 44143

Corina H

Job Details: 04/06/2022

Replaced the control. Ran a calibration. Started a rinse and spin. Opt test ok. Brought core back for return.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF3B

Near Euclid, Ohio 44117

Jason N

Job Details: 04/06/2022

Installed pressure switch. Ran wash test then cancel drain. Unit filled up with water to proper level and unit drained out completely and idled. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Mentor, Ohio 44060

Dan

Job Details: 04/06/2022

"Installed new control, console, and air damper, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Independence, Ohio 44131

David R

Job Details: 04/06/2022

"Replaced coil and sensor. Unit is heating, no air flow. Found clog of lint towards end of vent. Cleared. Tested. Unit heating and cycling. Op Test Ok test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Lorain, Ohio 44052

Angel

Job Details: 04/06/2022

Cc that lid doesnt close properly it keeps pushing up once you close it. Verified and unit will need hinges replaced every time you close lid it forces back up leaving a gap between cabinet and lid. Ordering springs.; ordrng 1 W11551376 (Right hinge) and 1 W11551369 (Left hinge)

We serviced a

MAYTAG DRYER

Model MEDC200XW3

Near Cleveland, Ohio 44105

Gabriel P

Job Details: 04/06/2022

"Found proper voltage from L2 to N and L1 to N but 000 voltage from l2 to l1 need and electrician,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44109

Gabriel P

Job Details: 04/06/2022

Bad drain hose installation explain customer what to do operation test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5. NO

Near Brecksville, Ohio 44141

David R

Job Details: 04/06/2022

"Cc unit shutting on by itself mid cycle, lights on display will go blank and unit not finish cycle, mentioned small leak on floor. Found leak coming from vent assembly. Ran express wash almost 30 mins, unit staying on not turning off. Advised fixing leak first, could also be letting steam come up through vent gap and cause UI or control malfunctioning. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10469574 (Vent assembly) and 1 WPW10195032 (Deflector, vent), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Lorain, Ohio 44052

Angel

Job Details: 04/06/2022

Cc that unit is leaking from the front. Verified and found big sheet of ice on bottom of freezer. Explained to customer issue is that the drain tube gets clogged up and than when it goes into a defrost the water has nowhere to go and comes forward. Steamed out all ice cleared out drain tube which was full of mold and rust. Put back together. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, Ohio 44130

Gabriel P

Job Details: 04/06/2022

"Icemaker making ice intermittently,ordering icemaker ; ordrng 1 W11546935 (Icemaker)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Orwell, Ohio 44076

Brian M

Job Details: 04/06/2022

Cc water levels low Found shut off valves not open all the way so water entering at slow rate

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, Ohio 44084

Brian M

Job Details: 04/06/2022

Cc unit still leaking showed pictures Ran several test could not get unit to leak Bezel broken For return visit customer to have unit loaded and running prior to appointment to see if we can catch it leaking ; ordrng 1 W11550898 (Bezel)

We serviced a

MAYTAG DRYER

Model MED9600SQ0

Near Elyria, Ohio 44035

Angel

Job Details: 04/06/2022

Cc that unit will not start. Tried to start and would not start checked power and was good left unplugged for 30sec to try reset unit and plugged back in and unit started working as should. Let run for a while turned it off and on and was functioning as should. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Madison, Ohio 44057

Jason N

Job Details: 04/06/2022

"Cc unit not filling or starting cycle.Ran diagnostics, found code f5e1, for lid lock failure. Replaced lid lock assembly using truck stock. Ran manual lid lock test. Op test no good. Lid lock still flashing and will not lock. Unit needs main control. ; ordrng 1 W11124710 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Cleveland, Ohio 44103

Corina H

Job Details: 04/05/2022

"CC that there is a loud noise in the washer and the dryer trips the breaker. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Started a quick cycle with clothes. Advised cust to wrap the clothes around the agitator and to use 1-2 tablespoons of he detergent. One jacket will cause an off balance load. Started the dryer let run for several minutes opened and closed the door, not tripping the breaker. Breaker could be getting weak, to trip. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311LWPA

Near Windsor, Ohio 44099

Joe O

Job Details: 04/05/2022

"Cc: h1 errorFound unit displaying hi temp in freezer section. Found temps in ff section at 39 degrees, freezer at 4 degrees. Reset alert. All fans functioning and compressor. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT190SAYM3

Near Avon, Ohio 44011

Marie V

Job Details: 04/05/2022

"Ccthat the unit is leaking, confirmed. Found seal at the pump leaking. Took pics of water evidence of leaking. Cust will continue want appointment for the 12.; ordrng 1 WPW10605058 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rocky River, Ohio 44116

Marie V

Job Details: 04/05/2022

Cc that the bottom spray arm was not moving and not washing properly. Found spray arm is clogged. Also expla cust that the diverter switch from top to bottom spray arm. I also found middle spray arm clogged. Cust will install.; ordrng 1 WPW10448645 (Spray arm)

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Brook Park, Ohio 44142

Marie V

Job Details: 04/05/2022

"Cc that the unit is not spinning and loud. Rand Ian found error code F0E2 oversuds detected F0E5 off balance load. Tilted unit found lots of black grease and oil that came out of gearcase. Unit will need, gearcase, belt, cam and shifter. Cust will review. Will call back if they want to continue ; ordrng 1 W11159068 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11212745 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 04/05/2022

Cc that the unit is not washing with hot water. Ran diag found error code F0E4 spin limited by water temp. Followed steps on the tech sheet. Water valve reading in range. Unit will need main control. Office will contact once they have eta on the parts; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Seven Hills, Ohio 44131

Manny

Job Details: 04/05/2022

"Cc that unit is banging and moved when start banging, ran diagnostics and no error codes found, ran auto cycle and unit has no issues, unit is lower in the front level unit and ran cycle with 4 large towels and not banging, advise customer to arrange clothes around the tub, and if they hear banging to stop rearrange and restart the cycle, unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model GW399LXUS06

Near Cleveland, Ohio 44124

Jason N

Job Details: 04/05/2022

"Cc unit oven not heating up properlyRan bake test, ignitor glowing but only drawing 2.7A. Ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Mentor-on-the-Lake, Ohio 44060

Brian M

Job Details: 04/05/2022

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, Ohio 44052

Angel

Job Details: 04/05/2022

Replaced ui and control and steamed out evaporator again. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ07

Near Madison, Ohio 44057

Dan

Job Details: 04/05/2022

"Customer complaint of loud noise, noise is coming from evaporator fan motor, installed new evaporator fan motor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, Ohio 44084

Dan

Job Details: 04/05/2022

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, canceled and let drain, ran manual test cycle, tested all valves and pumps, no leaks found, unit is operating as designed"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Independence, Ohio 44131

Manny

Job Details: 04/05/2022

"Cc unit console not working, verified and replaced console with pre id part, ran test opt test ok, took core for return"

We serviced a

SAMSUNG DRYER

Model DV45K7600EW/A3

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 04/05/2022

Cc: noise during operationFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Tested. Op test ok ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Painesville, Ohio 44077

Dan

Job Details: 04/05/2022

"Customer complaint of that wheels broke off and melted, heater is working, installed new wheels, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Dan

Job Details: 04/05/2022

"Customer complaint of frost build up, found freezer section evaporator not defrosting completely, defrost thermistor is good, heater is good, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE507ESS11

Near Chesterland, Ohio 44026

Dan

Job Details: 04/05/2022

"Customer complaint of screeching noise coming from turn table, heard slight squeak from wheels under tray, unit needs new turntable cam and wheels, not scheduling return appointment, customer will install ; ordrng 1 W11110134 (Wheels) and 1 W11179756 (Cam)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 04/05/2022

Replaced panel. Opt test ok.

We serviced a

KENMORE DISHWASHER

Model 66514573N612

Near Beachwood, Ohio 44122

Brian M

Job Details: 04/05/2022

Installed pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Middleburg Heights, Ohio 44130

Angel

Job Details: 04/05/2022

"Cc that unit will make couple of ice. Verified temperatures and freezer is at 2* and ff section is at 38*. Ran diagnostics and found error code for ice maker E2 lost home position. Cycled ice maker and worked also did the fill test unit is not receiving enough water. Ordering ice maker because of error code also ordering heater, valve, and ui.; ordrng 1 W11482383 (Valve) and 1 W11483245 (Icemaker) and 1 W11330971 (Ui) and 1 W11226501 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Strongsville, Ohio 44136

Angel

Job Details: 04/05/2022

"Recovered refrigerant replaced filter drier, valve and hinge cover put into a vacuum and unit would not hold vacuum would be in 26 vacuum and start going up to 0psi. Called BJ and asked me to do a nitrogen test at 145psi tested and could not find any leaks also took apart freezer to make sure and nothing. Called techline and explained issue and stated it will go under review and they will contact customer as soon as possible.

We serviced a

WHIRLPOOL RANGE

Model RF396PXYW4

Near Streetsboro, Ohio 44241

Brian M

Job Details: 04/05/2022

Cc unit not heating Ran test bake to 350 no issue with unit heating up Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 04/05/2022

Cc unit leaking Could not duplicate a leak but suspect spray arms causing issue do to food particles and and lower spray arm split Customer to install No need for return visit ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near South Euclid, Ohio 44118

Jason N

Job Details: 04/05/2022

"Cc unit lid lock broken Confirmed lid lock strike is broken off inside latch. Replaced strike and lid latch assembly using customer supplied pre Id parts. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 04/05/2022

"Cc: intermittently not spinning out clothesFound no stored error codes. Unit is not leveled due to floor. Lid lock is functioning, unit filling washing agitating and not spinning. Found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF

Near Cleveland, Ohio 44105

Corina H

Job Details: 04/05/2022

CC that the ice is not dispensing. Confirmed. Found the auger arm broken from the ice bin. Will need a new bin. Cust can install part. ; ordrng 1 241860803 (Ice bin)

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Kent, Ohio 44240

Brian M

Job Details: 04/05/2022

"Cc u it is loud when spinning Needs bearing kit ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 04/05/2022

CC that the unit is leaking from the water inlet and the drip pan. Unit was not installed. Started a cycle no leaks from the inlet or by the drain pan. Advised cust when installing the dishwasher to have a slight angle towards the back. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Cleveland, Ohio 44108

Jason N

Job Details: 04/05/2022

"Cc unit not cooling, not making ice. Found freezer section at 12 degrees, 52 in ff section, no airflow to ff section. Also found evaporator tray is iced over, ice buildup on bottom of freezer. Ran step 3 diagnostics, evaporator fan not working. Customer stated she has parts from another company that they never installed. Customer has the evaporator fan motor/harness. Quoted service and installation labor, but no part guarantee. Customer stated she has an extended warranty. Advised I dont show any information on that in my job, she will have to contact her warranty company. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 04/05/2022

Cc: not advancing through cyclesFound error codes f8e1(long fill no fill) f7e5(motor fault). Found low cold water pressure. House pressure is good. Needs water valve and actuator. ; ordrng 1 W11038689 (valve) and 1 W10913953 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Broadview Heights, Ohio 44147

Manny

Job Details: 04/05/2022

"Cc unit has a clicking noise and cant find where its coming from, verified and heard clicking noise, running test mode was able to find where noise comes from, noise its coming from the back. Pull unit out and and noise is gone found a piece of tape hitting the cond fan when unit was pushed all the way back, removed tape opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, Ohio 44133

Corina H

Job Details: 04/05/2022

Replaced the harness. Used the wire from the interlock switches for the wire harness. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44108

Jason N

Job Details: 04/05/2022

"Cc unit leaking hot water into unit during cycleCustomer stated she has to turn hot water valve off after cycle. Confirmed water leaking into unit. Unit needs inlet valve replaced. Customer declined repair, estimate only. ; used 1 W11038689 (Valve) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SAS1

Near Kent, Ohio 44240

Brian M

Job Details: 04/05/2022

"Cc unit not washing Found sump not creating enough pressure Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Broadview Heights, Ohio 44147

Manny

Job Details: 04/05/2022

"Cc that unit is leaking water from right side, checked drain ports and FF is clear Fc has ice on it , took crisper drawer out and found a plastic cap underneath the drain causing the unit not to drain therefore causing a leak, removed plastic cap and verified drain port is clear and its. Reassembled unit and advise customer to monitor the unit and if he sees more water to give us a call and we will take another look. Opt test ok"

We serviced a

MAYTAG DRYER GAS

Model MGD5500FW0

Near Solon, Ohio 44139

Joe O

Job Details: 04/05/2022

Cc: rattling noiseCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found debris under lint screen by blower housing removed. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Strongsville, Ohio 44136

Angel

Job Details: 04/05/2022

Cc that unit has left seal coming off and foot bent. Checked all four rollers and could not see any if them bent. Also checked seal and it has insulation coming off as well unit will need door replaced. Ordering door.; ordrng 1 LW10918659 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Strongsville, Ohio 44136

Angel

Job Details: 04/05/2022

We serviced a

MAYTAG WASHER

Model WTW5700XW3

Near Cleveland, Ohio 44109

Corina H

Job Details: 04/05/2022

"CC that the basket does not move. Confirmed. Found the basket seized. Oil leaking from the gearcase. Will need a gearcase and washplate. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Cleveland, Ohio 44108

Jason N

Job Details: 04/05/2022

"Cc smells like gas inside unitCustomer stated there is always a gas smell inside the unit. Checked all gas connections on unit, found leak at gas line connections in rear of unit. Coupling to gas tube was not installed with pipe sealant. Removed and reinstalled with pipe sealer. Turned gas on and rechecked for leaks, none found. Dryer op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, Ohio 44044

Angel

Job Details: 04/05/2022

Cc that unit has a F8E4 error code. Verified and also found a F7E1 error code motor failure. Tried starting unit and it only hums unit will need wash pump replaced also ordering control. I will replace heater next visit since i still have to remove unit to replace pump. Ordering parts office to reschedule pump out of stock ; ordrng 1 W11416362 (Wash pump) and 1 W11410066 (Control)

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Cleveland, Ohio 44102

Corina H

Job Details: 04/05/2022

"CC that the agitator is broken. Confirmed. Found the agitator and washplate broken. Will need a new agitator and washplate. ; ordrng 1 W10836692 (Barrel) and 1 W10846191 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 04/05/2022

"Cc unit not powering onUnit is a not yet installed, but customer states when they connected to power, display is not powering on, but they do have interior lights. Checked power in to unit, good power into main board p8 connector 123v. Checked power out to UI console, reading 14.5vdc. Checked all connectors on UI console, all checked good, unit needs UI console. ; ordrng 1 W11428578 (Console) and 1 W11261165 (ACU)"

We serviced a

WHIRLPOOL WASHER

Model NTW5100TQ0

Near East Cleveland, Ohio 44112

Jason N

Job Details: 04/05/2022

"Installed drive components. Ran fill and agitation test, good agitation. Switched to spin and drain mode. Unit drained and spun out properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lorain, Ohio 44055

Marie V

Job Details: 04/05/2022

"Replaced lid lock. Deleted error code , ran auto test. Started Cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 04/05/2022

"Cc unit not cooling ff section and ice buildup in freezerConfirmed evaporator and evaporator cover frosted over, very little airflow to ff section. Ran diagnostics defrost and bimetal test, bimetal is reading open, unit not defrosting. Unit needs evaporator harness. Customer also wants the RH door gasket replaced due to being torn. ; ordrng 1 W11334745 (Motor evap harness) and 1 W10830274 (Gasket)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, Ohio 44113

Corina H

Job Details: 04/05/2022

Will need the front panel. The inner glass has a chip. Do not need the inner glass. Office to reschedule appointment ; saved tckt

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 04/05/2022

Cc: not washingFound loose connection to sump. Reseated connection. Ran test cycle. Op test o

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Cleveland, Ohio 44113

Corina H

Job Details: 04/05/2022

"CC that the unit is not washing dishes. Confirmed. Found the pump and motor, not pumping the water. Will need a new pump and motor. ; ordrng 1 WPW10482480 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Brecksville, Ohio 44141

Manny

Job Details: 04/05/2022

"Cc unit no making ice, found ice maker motor stuck on harvest mode before it fills set unit in test mode, ran harvest test and motor homes and then it completed the harvest test, got out of test mode and ice maker started filling, advise customer to monitor and if he doesnt have ice at least half of the ice box, to give us another call and well take another look"

We serviced a

ROPER DRYER

Model RED4440SQ0

Near Kirtland, Ohio 44094

Dan

Job Details: 04/05/2022

"Customer complaint that unit started making noise then stopped working, unit is not starting, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, customer does not want repair ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Kent, Ohio 44240

Brian M

Job Details: 04/05/2022

"Cc unit wont unlock and wont spin Ran manual test found belt to slip off due to clutch not tight. Ran auto test unit functioning properly but it will not start a normal cycle will not start on anything other than test mode Needs control ; ordrng 1 W11498796 (Control), used 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS

Near Kent, Ohio 44240

Brian M

Job Details: 04/05/2022

Installed heater Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Highland Heights, Ohio 44143

Joe O

Job Details: 04/05/2022

"Cc: not making ice, frost build up around ice box sealFound temps in ff section at 42 degrees, freezer at -1 degree. Found no stored ice maker error codes. Ice maker housing temps at 17 degrees. Ran ice maker harvest. Found ice maker fill tube frozen. Tested fill tube heater. Unit thawed. Advised customer it could have been caused from low pressure before replacing filter. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Willoughby, Ohio 44094

Dan

Job Details: 04/05/2022

"Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hiram, Ohio 44234

Brian M

Job Details: 04/05/2022

Installed valves OP Test Ok

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Eastlake, Ohio 44095

Dan

Job Details: 04/05/2022

"Customer complaint that oven was clicking and smelled like gas, found a pan handle in drawer touching igniter , removed pan, oven lit right up and repeated, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Mayfield Heights, Ohio 44124

Manny

Job Details: 04/05/2022

"Replaced filter head, opt test ok advise customer to run about to quarts of water to prime the filter. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2574VEW10

Near Cleveland, Ohio 44143

Manny

Job Details: 04/05/2022

"Unit need ice maker. Ordering ice maker.; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Elyria, Ohio 44035

Angel

Job Details: 04/05/2022

Cc that unit was not starting. Ran diagnostics and unit turned on had no error codes also ran a test cycle and passed. Removed cap from drain pump and was clear of any obstruction. Can not find any issues with unit. Also ran a quick cycle to make sure unit ran as should and had customer set the unit up and noticed that she was still leaving the spin off explained to her again about issue with that. Unit went through the whole cycle no issues can not find any issues. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Parma, Ohio 44129

Manny

Job Details: 04/05/2022

"Calling tech line to document spoke to scott, he said thats not cover under warranty and stated to call customer service."

We serviced a

WHIRLPOOL WASHER

Model RAL6245BW1

Near Cleveland, Ohio 44110

Jason N

Job Details: 04/05/2022

"Cc unit not spinning out Ran spin and drain mode, unit drains fine but basket is not moving. Checked drive block and tube, looks good. Basket cannot be disengaged from brake, brake is seized up. Noticed lot of oil coming from gearcase as well. Unit needs gearcase and drive tube/ brake assembly. ; ordrng 1 W10820043 (Drive tube/brake) and 1 3360629 (Gearcase)"

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Eastlake, Ohio 44095

Dan

Job Details: 04/05/2022

"Installed new bake element, op test good"

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Mentor, Ohio 44060

Joe O

Job Details: 04/05/2022

"Cc: not cooling properlyFound ff fan not running upon arrival. Found unit has updated software due. Ran diagnostics fan test. Fan not running. Needs ff evap fan, boot and module; ordrng 1 WR98R4546322 (Update module) and 1 WR24X27948 (Fan boot) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"

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