Service History 635

We serviced a
MVWC215EW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Corey L.
Job Details: 07/02/2018
Customer complaint won’t go passed sensing and lid lock flashes randomly, found lid lock failed, quoted, ok replaced with ts, unit would not let me agitate on manual test mode, found shifter failed, replaced shifter with ts, heard a metal like grinding when agitating and spinning, gearbox needs replaced; used 1 W10404050 (LATCH), and 1 W10913953 (ACTUATOR)
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Corey L.
Job Details: 07/02/2018
Customer complaint of condensation in both frz and ff section, says geek squad replaced thermistor, temps were 36 in ff and -1 in frz, seal was not completely sealing on bottom left corner of ff section door, also gaps around the frame, silicones gaps around both sections doors, advised using a petroleum jelly around the seals for the next few weeks to help keep seal trained to the cabinet; Job Cmpltd
We serviced a
GSD500G01AW GE
Model DISHWASHER
Near Parma Heights, OH 44130
Corey L.
Job Details: 07/02/2018
Customer complaint dishwasher not dissolving soap still, started a four cup test, found drain pump engaging at every point in the cycle not allowing unit to fill up to wash, timer is no longer available
We serviced a
KDTE234GBL0 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Corina B
Job Details: 07/02/2018
CC that the door does not latch. Latch is closing. Ran diag no code ran a calibration. No service pointer on this unit. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Corina B
Job Details: 07/02/2018
Replaced the latch. Optest ng. Door will not close. Will close without the gasket. Hinges are in the correct spot. Will need gasket, hinges and inner door. The wheel on the bottom rack is broken. Called SM to order parts ; ordrng 1 W10195416 (wheel) and 1 W10300924V (door seal) and 1 W10861000 (detergent dispenser) and 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (door hinge LF)
We serviced a
WED8540FW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/02/2018
Replaced thermostat in dryer, operating properly now.; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Macaulay G.
Job Details: 07/02/2018
Replaced drain pan in refrigerator. Set down mitigation mat.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/02/2018
Installed fan blade kit and air tower in FZ section; Job Cmpltd
We serviced a
WET4024HW0 WHIRLPOOL
Model STACKED WASHER/DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/02/2018
Checked washer/dryer stack unit, found neutral and L1 switched. Corrected wiring and tested unit=working properly.; Job Cmpltd
We serviced a
CFSP5RKBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
Installed control. Comp started and all light and fans back to working. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
Ran unit with no load no soap and with door skin off. No suds. Added dishwasher tab and ran unit. Unit did suds but did not over suds. After a while of running Unit appeared to be spraying directly at door. Ran service mode and pin pointed when this is happening. This is happening when the DIVERTER changes from upper to the lower. Sprayer is able to make contact with heater clips. Lowered clips. Reset control as the previously failed wash motor caused the control to disable the heater. Ran normal wash again. Water did not jet under door like it was previously. No sudsing. Advised to use as normal. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
ordrng 1 W11087376 (SUMP ASSY)
We serviced a
110.76002012 KENMORE
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/02/2018
Found threaded head of motor broken off and belt broken. Needs both replaced.
We serviced a
MED9700SQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 07/02/2018
Machine not heating. . 240v on heater. Will need new heater. .; ordrng 1 WP3387747 (HEATER)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Brian B
Job Details: 07/02/2018
Replaced control and filter. Ran test cycle. Heater now working. Brought back second control for return to vendor.; Job Cmpltd
We serviced a
PTB1954GRW WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 07/02/2018
CC that unit was making gurgle noises. Checked all systems. Defrost system working. All functions normal. Advised customer that machine makes noises when defrosting. Op test ok.; Job Cmpltd
We serviced a
MGR8850DS0 MAYTAG
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 07/02/2018
Cc when using Oven the nobs gets hot and top,found venting underneath the nobs ,heated oven 350 ,adjusted burners to the low setting they were a little to high ran diagnostics and no fault code.. oven burner is burning properly. Door and hinges check ok. Checked temps at 350. Temp is accurate. Oven operating as designed.
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Corey L.
Job Details: 07/02/2018
Customer complaint dishwasher not cleaning dishes, dishwasher was in mid cycle when tech arrived, detergent was released and the water was hot, found mid spray arm clogged with debris causing inadequate washing and rinsing, unit needs mid spray arm, customer glued back on track wheel because it’s cracked, replaced rollers on both sides with surplus’s truck stock; ordrng 1 WPW10498900 (spray arm), used 1 W10712395 (ADJUSTERS)
We serviced a
WRS325FDAM04 WHRILPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 07/02/2018
Customer complaint of rust all over back of ice bin, confirmed bracket for auger motor is badly rusted, as well as the screws in the area, asked customer if unit was unplugged for more than a few hours at all, no, at any point could you remember the door being open a long time, no, this is caused from extended condensation and there is no condensation on the walls or anywhere at this time, seals are good,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Parma Heights, OH 44130
Corina B
Job Details: 07/02/2018
CC that the drum does not turn. Found the belt is broken. Will need a new belt. Called SM to order part. ; ordrng 1 WPW10198086 (belt)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Royalton, OH 44133
Corina B
Job Details: 07/02/2018
CC that the unit does not dry on every cycle. Turned unit to time dry, cycling correct. The vent to the dryer is on top of the roof, can not check the air flow. Optest ok.
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 07/02/2018
Replaced the water valve.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 07/02/2018
Contacted Whirlpool tech line. They transferred me to a master technician. Explained to him everything we’ve done to date. Made sure all tabs were in tact, 4 screws were in fresh food evaporator cover. All door seals are healthy. Test 4 passed, as well as all thermistor tests.
We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Oberlin, OH 44074
Macaulay G.
Job Details: 07/02/2018
Installed control board and reset oven. Operating properly.; Job Cmpltd
We serviced a
MDE5500AYW WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/02/2018
Cust had one baffle which tech replaced but the other two were cracked around their mounting screw. Needs other two baffles replaced. ; ordrng 1 WP33001755 (BAFFLE SHORT) and 1 WP33002032 (BAFFLE TALL),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Chad P.
Job Details: 07/02/2018
Ran service mode. No stored faults. Unit completed service test with no fault. Ran diagnostics and normal wash. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 07/02/2018
Replaced listed parts. Set controls to normal. Op test ok.; Job Cmpltd
We serviced a
EI28BS56IBA ELECTROLUX
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 07/02/2018
Found freezer drain clog with ice and the ice maker drain Also ,steam both side also found thermal defrost snap.and shorted.ordering ; ordrng 1 242046001 (thermostat-defrost)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Chad P.
Job Details: 07/02/2018
Found pulley came free. Corrected pulley and belt. Op test ok. ; Job Cmpltd,
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Perry, OH 44081
Corina B
Job Details: 07/02/2018
CC that the unit is not heating on bake. Found the bake element is cracked. Will need a new bake element. Called SM to order part; ordrng 1 W10779716 (elmnt-bake)
We serviced a
FFTR1821QW3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 07/02/2018
Customer complaint fridge not cooling properly, temp was 25 in frz and 46 in ff, found condenser fan motor failed, found part available at v&v Garfield got part 242018301 and replaced, op test good; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Brian M
Job Details: 07/02/2018
Installed control and lock OP TEST OK
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Brian M
Job Details: 07/02/2018
Installed control Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 07/02/2018
Replaced bearing kit FROM TRUCK STOCK in washer. Ran through test cycle, washer is working properly; used 1 W10435302 (BEARING)
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 06/29/2018
Installed rps sensor in washer. Washer is operating properly.; Job Cmpltd
We serviced a
EW30EW65GS2 ELECTROLUX
Model WALL OVEN
Near Cleveland, OH 44103
Chad P.
Job Details: 06/29/2018
Found uppers ovens hidden bake element is open. Needs element replaced.element is accessible from the front. Unit only needs pulled out a couple inches. ; ordrng 1 318601604 (element)
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/29/2018
Installed ice makerOP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/29/2018
Customer complaint only wrinkle control cycle working, an emergency at the house has stopped water to the home and tech is unable to test progress advancement on other cycles at this time, ran diagnostics, no codes found, ran calibration cycle for good measure; Job Cmpltd,
We serviced a
KBFN402ESS01 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 06/29/2018
CC that the RT side door opens when shutting the lt hand door. Found the spring is worn. Will need new hinges and springs. Called SM to order parts; ordrng 1 W10847927 (extension RT) and 1 W11172167 ( ARM, EXTENSION LT) and 2 W11173560 (BRACKET)s and 2 W11189635 (SCREW)s and 2 W11227370 (SCREW)s and 2 WP2004517 (spring)s and 2 WP2266880 (bushing)s and 2 WP2320509 (cam-door)s and 2 WP8281164 (screw)s and 2 WP8533980 (screw)s
We serviced a
WDT750SAHV0 Whirlpool
Model Dishwasher
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2018
Replaced motor sump assy. Op test good
We serviced a
WRF555SDHV01 Whirlpool
Model Refrigerator
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2018
Found evap fan motor blade vibrating. Adjusted on fan. MOtor shaft. Op test good ;
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2018
Found dent in left ff door; ordrng 1 W10915642 (LFT FF DOOR
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/29/2018
Installed sump assy. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/29/2018
Installed drive hub kit. Tested washer, working properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
GS475LEMS WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/29/2018
The units gas valve is free spinning and won’t turn off est only ; ordrng 1 WP9757218 (VALVE GAS)
We serviced a
WTW8000BW0 Whirlpool
Model Washer
Near Avon, OH 44011
Corey L.
Job Details: 06/29/2018
Customer complaint high spin sounds like a jet taking off, found bearings worn out, op test good; used 1 W10435302 (BEARING 105.51), and 1 W10435302 (BEARING)
We serviced a
WRB119WFBW00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/29/2018
C that there was a sound like a gun going off. Ran diag turned the compressor, fans, damper motor on. All noises are normal. Running as designed
We serviced a
LSB6400LW1 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not spinning, confirmed unit needs new transmission, brake assembly, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
KSRB25FKSS14 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 06/29/2018
nstalled ice maker OP TEST OK ; Job Cmpltd
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/29/2018
Maytag Washer Ran diognostics, 7-5 shifter failure, 7-8 motor overheating, ran test 51, spin failed, checked stator and rotor tight, needs gearcase and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)
We serviced a
110.97282100 KENMORE
Model DRYER
Near Parma, OH 44134
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
LGR5644AW0 Whirlpool
Model Dryer
Near University Heights, OH 44118
Brian M
Job Details: 06/29/2018
Cc that unit does not heat Found thermal fuse open Replaced thermal fuse from truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW8500DW0 Whirlpool
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 06/29/2018
Installed drum assy and washplate OP TEST OK ;
We serviced a
KUDS50SVSS4 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/29/2018
Replaced the parts listed. Brought core back for return. Optest ok.
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested failed I found the filter housing is plugged. ordrng 1 W10844267 (FILTER HOUSING ),
We serviced a
MRT118FFFM01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/29/2018
CC that there is frost in the fz. Found the drain is clogged with ice. Steamed drain hole out. Water would not go down. Used a piece of wire to clear drain out. Pulled unit out found the drain hole is clogged with insulation. Took pic.Tried clearing it with a flat blade screwdriver, ng. whirlpool will be contacting cust or CB for next step. Ce; Job Cmpltd
We serviced a
MMV1174FZ0 Whirlpool
Model Microwave
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2018
CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
FGHS2631PF4A Frigidaire
Model Refrigerator
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Replaced dispenser ui assy. Op test good All segments now showing properly ; Job Cmpltd
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Found fresh food evap frosted up. Needs fan and thermister harness ; ordrng 1 W11087438 (FAN WITH THERMISTERS ),
We serviced a
PFSS6PKXASS GE
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 06/29/2018
ound unit stuck in 6oclock position, needs i/m; ordrng 1 WR30X10097 (I/M165.07),
We serviced a
MFI2665XEM0 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 22 degrees, evaporator fan is running, condenser fan and compressor are running, evaporator has good frost pattern, thermistors are good, unit needs new control,
We serviced a
FFHS2611PFEA FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 06/29/2018
Cc that the ice cubes are hollow and the ff section is putting condensation into containers. Asked when the last time the water filter was changed. She does not recall. Ran water at disp. Very very slow to fill. Unit needs water filter changed. Advised nothing can be done about this. Unit op test ok. ; Job Cmpltd
We serviced a
MMV6190DS0 MAYTAG
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/29/2018
Replaced interlocks. Opened and closed door several times and heated water. Op test ok. Advised to use as normal. ; Job Cmpltd,
We serviced a
KDFE104DSS3 DISHWASHER
Model KITCHENAID
Near North Ridgeville, OH 44039
Brian B
Job Details: 06/29/2018
Machine filling , but when was pump starts, no water is spraying. Was impeller broken. Will need new sump assembly. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
HPS18BTHJRWW HOT POINT
Model REFRIGERATOR
Near Cleveland, OH 44112
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44132
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 06/29/2018
ustomer complaint that unit is leaking water, water valve looks good, water lines look good, evaporator drain pan is not cracked, evaporator drain tube is installed properly, no evidence of water inside unit, doors are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 06/29/2018
Replaced soap dispenser FROM TRUCK STOCK. Tested dispenser, working properly.; used 1 W10861000 (DISPENSER-DISHWASHER)
We serviced a
WED8000DW4 Whirlpool
Model Dryer
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Removed obstruction from blower housing causing a ratchet type noise. Op test good; Job Cmpltd
We serviced a
MVWC200BW0 Maytag
Model Washer
Near Cleveland Heights, OH 44106
Brian M
Job Details: 06/29/2018
Cc that unit Will not drain Found wash button flashing Held start for 10 seconds unit drained Ran diagnostics found no errors Ran auto and calibration test OP TEST OK
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/29/2018
Replaced heater, op test good; Job Cmpltd,
We serviced a
WFW8740DW0 Whirlpool
Model Washer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/29/2018
Customer complaint unit still not draining, found filter partially clogged, cleared debris, op test good;
We serviced a
MMV1174FZ0 Whirlpool
Model Microwave
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2018
CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
FFES3025PS FRIGIDAIRE
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44052
Brian B
Job Details: 06/29/2018
CC that cycle takes too long. Ran diag, no codes. Completed test cycle. All functions normal. Advised customer to use rinse aid and run hot water first. Op test ok.; Job Cmpltd,
We serviced a
WRX988SIBM01 WHIRLPOOL
Model FREEZER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/29/2018
Customer had changed filter, Found no other issues.
We serviced a
MVWC565FW1 Whirlpool
Model Washer
Near Brimfield, OH 44240
Robert A.
Job Details: 06/29/2018
Ran diognostics, no codes, ran recal cycle, good, checked under unit, good, ran drain and spin, noise from pump, cleared pump, ran again, op test ok; Job Cmpltd
We serviced a
GTWN7450H1WW GE
Model WASHER
Near Lorain, OH 44052
Brian B
Job Details: 06/29/2018
CC that machine shakes too much when spinning. Per ser pointer, checked suspension rods. Suspension checks ok. Adjusted feet so machine is solid. Ran a drain and spin. Op test ok. Advised customer.
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/29/2018
Replaced both tubes and coupler. All test ok.; Job Cmpltd
We serviced a
GB2FHDXWS06 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/29/2018
Replaced and cycled ice maker. Op test ok. ; Job Cmpltd
We serviced a
WRT518SZFM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Corina B
Job Details: 06/29/2018
CC that the icemaker is not working. Found the icemaker not plugged in. Plugged icemaker in, cycled. Optest ok.
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 06/29/2018
Customer complaint unit takes 3-4 cycles to dry clothes. Unit heating properly. Found outside vent clogged with lint. Advised customer to have vent cleaned
We serviced a
WMH32519HZ1 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, unit needs new capacitor, diode, and magnetron ; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near East Cleveland, OH 44112
Brian M
Job Details: 06/29/2018
Cc that lid is not closing Found a bunch of soap and settlement built up near hinges Cleaned it out Lid closes as normal Ran Auto test Lid lock is working OP TEST OK
We serviced a
MVWB880BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 06/29/2018
Customer complaint of loud noise, started drain and spin cycle with load, found splitter for cold water hose touching cabinet and causing rattling/vibrating noise, adjusted cold water hose splitter, no noise, op test good ; Job Cmpltd
We serviced a
WRF736SDAM13 Whirlpool
Model Refrigerator
Near Euclid, OH 44132
Brian M
Job Details: 06/29/2018
Cc that unit is not cooling Found ff at 55 freezer at 14Removed evap cover found frost pattern on evap Found styrofoam in between fan blades Ran test 4 and fan did not run Fan is getting power but not running Needs fan harness kit ; ordrng 1 WPW10514110 (motor evaporator),
We serviced a
WGG555S0BS03 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 06/29/2018
Found ignitor open replaced. Ran bake. Op test ok. ; used 1 12400035 (IGNITER)
We serviced a
WED5800BW0 Whirlpool
Model Dryer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/29/2018
Replaced door catch, op test good;
We serviced a
GI6SARXXF05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Robert A.
Job Details: 06/29/2018
CC that there is water leaking from the back of the unit. Found the water vavle is cracked. There is water damage from the water leak, took pic. Called SM to order part; ordrng 1 WPW10498990 (valve-inlt),
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Sheffield Lake, OH 44054
Brian B
Job Details: 06/29/2018
Replaced valve. Ran auto test. Hot and cold now working. Op test ok. .; Job Cmpltd
We serviced a
110.24832200 Kenmore
Model Washer
Near Solon, OH 44139
Corina B
Job Details: 06/29/2018
CC that the clothes are coming out wet at the end of a cycle. Started a cycle with towels. Ran a spin on fast spin. Came out damp. Checked the lid lock, good. Found the spin cycle on a slow spin. Ran it on a fast spin towels came out damp. Ran the towels threw 3xs and each time they came out damp. Ran a rinse and spin timer is advancing. Optest ok
We serviced a
WFG320M0BS3 Whirlpool
Model Range
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 06/29/2018
Replaced socket and light bulb. Op test good
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Rootstown Township, OH 44266
Robert A.
Job Details: 06/29/2018
Found pully on motor broken, belt damaged, needs motor, blower wheel and belt; ordrng 1 279827 (MOTOR WARR) and 1 WP694089 (BLOWER WHEEL24.73) and 1 WPW10198086 (BELT5400)
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not lighting, confirmed, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; Job Cmpltd
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/29/2018
Installed electronic control board and control panel. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KSC24C8EYB02 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/29/2018
Cc of no coolFf 45 frz 28 Took fresh food evap cover off Found leaking dye on evap Needs evap ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator),and drier
We serviced a
FFHS2611LBC Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/29/2018
Customer complaint ice maker not working and the seal has a tear, ff section door seal has a tear on the outside fold of the seal that is not affecting the seal of the door at all explained how we would retrain a new seal to the door and customer did not want the seal repaired, found ice maker gear skipping on worn teeth, unit needs an ice maker; ordrng 1 241798231 (IM )
We serviced a
WED5000DW2 Whirlpool
Model Dryer
Near Lakewood, OH 44107
Corey L.
Job Details: 06/29/2018
Customer complaint dryer making a scrapping or rattling noise during operation, confirmed, found a small screw caught in between felt and drum at the front, removed obstruction, op test good; Job Cmpltd
We serviced a
WFW75HEFW0 Maytag
Model Washer
Near Jefferson, OH 44047
Arthur V
Job Details: 06/29/2018
Cust complaint times are different on this control than on her original control like normal wash is now 1hr 3 min instead of 47 min. Unit is operating properly. Advised cust to run clothing that has urine on them on the sanitize cycle for better cleaning in hot water. ; Job Cmpltd
We serviced a
GZ25FSRXYY2 Whirlpool
Model Refrigerator
Near Ravenna, OH 44266
Robert A.
Job Details: 06/29/2018
Found i/m cycling non stop, needs i/m, replaced, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd