We serviced a
KDFE104DBL4 KITCHENAID
Model DISHWASHER
Near Columbia Station, OH 44028
Chad P.
Job Details: 10/18/2017
Found drain pump pulsing loudly and not pumping water. Pump very hot. Replaced. Ran 3x. Op test ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
We serviced a
KGCD807XSS KITCHENAID
Model COOK TOP
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 10/18/2017
Customer is having an issue with the machine constantly sparking I explain to the customer most likely moisture got into the system and evaporated the machine is not sparking now. Unit op tested good ; Job Cmpltd,
We serviced a
PLGF390DCC FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44139
Jeff M
Job Details: 10/18/2017
I phone the igniter was weak replace the igniter with truck stock unit tested good; used 1 12400035 (IGNITOR)
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 10/18/2017
Service Pointer - W11033419 fridge section evaporator is frosting over there is a service Pointer fixing this issue involving an evaporator cover a new control in the rear; ordrng 1 W10889841 (EVAP COVER) and 1 W11169503 (CONTROL )
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/18/2017
When I arrived I plugged the unit in, drain loop began, waited for timeout, discussed drain loop "flood mode" with customer, after timeout checked diagnostics, no errors, ran auto test, op test ok.; Job Cmpltd
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/18/2017
Unit fits pointer W10902061 for model number, serial is barely out of range, but symptoms fit, ordering control board; ordrng 1 W11039821 (CNTRL),
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Rome, OH 44085
Arthur V
Job Details: 10/18/2017
Unit is spiining and draining now but cust did save a load for me and and load did not spin out found service pointer for issue needs acu cust is not using to much detergent and loads are ok. Cust is going to remove dryer otherwise a 100.00 dollar charge will be needed to remove dryer.instucted cust to washer like materials; ordrng 1 W10920559 (cntrl-elec), schdld next appmnt for 10/25 WED
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 10/18/2017
Customer complaint that door falls open, adjusted rollers down as far as they go, door falls closed now, op test good ; Job Cmpltd
We serviced a
WSF26C3EXW01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Benjamin B.
Job Details: 10/18/2017
Found door cam broken causing door to not close and also pop open .i damaged wire cover. Office to r/s; ordrng 1 W10632059 (cover-wire) and 1 WPW10247907 (bracket) and 1 WPW10248015 (cam-door)
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Corina B
Job Details: 10/18/2017
CC that there is water leaking underneath. The water is leaking at the waterline. Advised cust to have a plumber install a new water line. Water is not turned on from it leaking. Could not run unit. ; Job Cmpltd
We serviced a
KFCS22EVMS0 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/18/2017
Customer complaint that freezer section door gasket is not sealing, confirmed, unable to get freezer section door open, suspect evaporator drain tube clog, found fresh food section door seals torn, freezer section door seal looks good, unit needs new fresh food section door seals and to be defrosted, customer does not want repair of door seals at this time, customer will defrost unit and have us come back to continue diagnosis of freezer section door; ordrng 2 W10163997 (gasket-fip)schdld next appmnt for 10/25 WED
We serviced a
KBFO42FTX00 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/18/2017
Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top and bottom left side corners, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, op test good; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44123
Dan H
Job Details: 10/18/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen over, cleared ice and placed thermistor in correct position, op test good ; Job Cmpltd
We serviced a
KDTE404DBL0 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Corina B
Job Details: 10/18/2017
CC that the prowash light does not come on and there are bearings coming off of the rails. Found the prowash light does not light and the upper and bottom rack are broken. Will need a new ui and the rails for the top and bottom racks. Called GS to order parts. Per cust req r/s.; ordrng 1 W10822165 (track LT BOTTOM) and 1 W10822166 (track RT BOTTOM) and 1 W11048934 (UPPER LT RAIL) and 1 W11048936 (UPPER RT RAIL) and 1 WPW10537418 (panel-cntl), schdld next appmnt for 10/26 THU
We serviced a
WET3300XQ0 WHIRLPOOL
Model STACK W/D
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/18/2017
Replaced pressure switches, should resolve issue, started a large cycle to check level, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
NTW4705EW0 AMANA
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 10/18/2017
Unit continuosly locking, ran diag, f5e1 lid switch, f5e2 lid unlock, needs latch, replaced from t/s, tested, after test unit unlocked basket still spinning, checked errors, f7e1 basket speed sensor, replaced actuator from t/s, calibrated and tested again, op test ok.; used 1 W10838613 (LATCH), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
Near Lorain, OH 44053
Paul H.
Job Details: 10/18/2017
MRT311FFFH00 MAYTAG REFRIGERATORReplaced control board, unit cycled and operation seems normal, customer wants a longer warranty on part since manufacturer warranty just expired on unit, I explained she would need to discuss that with Whirlpool, did not want to sign anything
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Brownhelm Township, OH 44001
Paul H.
Job Details: 10/18/2017
, Cleared and resolved defrost drain clog, op test ok.; Job Cmpltd,
We serviced a
MEDC215EW MAYTAG
Model DRYER
Near Warrensville Heights, OH 44128
Jeff M
Job Details: 10/18/2017
The unit is heating and the vent was clean. Customer is using the incorrect load cycles for the wash machine which could be causing them to be damp are going into the dryer unit tested good;
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 10/18/2017
Installed rollers vent outlet cover. Cleaned unit the best i could.unit not vent outside vents inside cust to call dryer vent wizard.op test ok.; Job Cmpltd
We serviced a
106.76932400 KENMORE
Model ICE MAKER
Near Beachwood, OH 44122
Jeff M
Job Details: 10/18/2017
The incorrect tubing was ordered. What part was actually needed was the tubing that comes out of the filter housing into the water line coming through the floor; ordrng 1 8201597 (tube-water),
We serviced a
KOCE500ESS05 KITCHENAID
Model MICROWAVE
Near Aurora, OH 44202
Corina B
Job Details: 10/18/2017
Replaced the part. Heated water. Optest ok. ; Job Cmpltd
We serviced a
JGSS05DEM4BB GE
Model RANGE
Near Mentor, OH 44060
Jeff M
Job Details: 10/18/2017
Customer was unsure if the unit was working properly she rarely ever uses it. I looked over the entire machine from the burners to the oven everything tested good the burners lit fast the oven let fast
We serviced a
WRT314TFDW00 WHIRLPOOL
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 10/18/2017
The unit was cooling correctly when I got there the unit was not making any unusual noises unit tested good; Job Cmpltd,
We serviced a
GX2FHDXVQ07 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
Found duck bill failed. Installed drain tube kit. Cleard line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
KRFF302EBL01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
No water to ice maker and water disp. No water to filter head. Saddle valve is very old. Advised to 4eplace. If issues continue please contact wpl back for service. ; Job Cmpltd,
We serviced a
WDT710PAYB6 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
Found water getting around door seal. Alignment checks good. Needs door seal replaced. ; ordrng 1 WPW10524469
We serviced a
WRF989SDAE02 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 10/18/2017
Found unit frosting in front of freezer section. Door alignment and seals check good. Service pointer for this issue. ; ordrng 2 W10861004 (GASKET)s and 1 W10864518 (SERVICE KIT),
We serviced a
WEE730H0DS0 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Chad P.
Job Details: 10/18/2017
Found cord and harness shorted at terminal block. Needs terminal block and harness replaced. ; ordrng 1 W10580293 (harns-wire) and 1 WPW10245259 (TERMINAL BLOCK),
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44114
Brian B
Job Details: 10/18/2017
Checked temps. 45 ff, 21 freezer... found freezer door not closing. Sent pics. Installed new glides sent to customer. Used steamer to remove ice and frost. Found soup spoon stuck behind drawer. This may have been keeping drawer from closing. Tested drawer. Now snaps shut. Optest ok.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTE18GTHBRBB
Near Cleveland, OH 44114
Brian B
Job Details: 10/18/2017
Checked temps, 8 frz, 37 ff, correct. I/ m not making ice. Found fill tube frozen.. used steamer to clear tube and ice buildup. Checked shut off valve. In line valve is correct. Adjusted cube size. Cycled i/m.. optest ok.;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Rootstown, OH 44272
Gail V.
Job Details: 10/18/2017
Cc not cleaning or drying dishes Ran diagnostics, no codes, water temp after fill 68 deg, need to run hot water in sink before starting unit, no codes at end of cycle, heater working, ran hot water in sink, top temp, 112, unit needs 120 to work correctly, op test ok; Job Cmpltd
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/18/2017
Installed evap charged unit with 5.5 oz op test ok instructed cust with temps and set unit for correct temps unit has plastic water line advised to change to pex or copper ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model KSDB900ESS1
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/18/2017
Installed ui and bezel kit, tested unit, op test ok; Job Cmpltd,
We serviced a
KFCO22EVBL2 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/18/2017
CC that water keeps leaking out the fz door. Found a duck bill for the drain tube service pointer W10632338 C Special Project S38253. Replace drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Newbury Township, OH 44065
Corina B
Job Details: 10/18/2017
CC that it wont finish a cycle. Ran diag f5e2 lid lock fault. Ran manual test for lid lock, does not latch. Will need a new lid latch. Used latch from t/s on monday have not recieved the part. Will need a new lid latch. ; schdld next appmnt for 10/19 THU
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details: 10/18/2017
Customer complaint that door is not closing properly, door is closing properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBW00
Near Cleveland, OH 44103
Brian B
Job Details: 10/18/2017
ound freezer gasket hanging down. Freezer door frozen shut. Advised customer that she will have to unplug for 24 hrs before we come back so we can open the door. Will need new freezer gasket. Paid dep. office to order part. Cust needs later appt if poss. 2-5 time. ; ordrng 1 W10571960 (gasket-fip 12311), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/25 WED 2-5, saved tckt [SdLink\298908a.png]
We serviced a
110.24422300 KENMORE
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 10/18/2017
Installed new lid switch, op test good ; Job Cmpltd
We serviced a
KDTE404DSS1 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Corina B
Job Details: 10/18/2017
Replaced the control panel. Brought rails back for return. Optest ok. ; Job Cmpltd
We serviced a
WRT3L1SZYB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details: 10/18/2017
, Found unit running and freezing food throughout ff section. Thermostat set to practically off. Needs thermostat replaced. ; ordrng 1 WPW10584888 (THERMOSTAT)
We serviced a
106.57912700 KENMORE
Model REFRIGERATOR
Near Highland Heights, OH 44143
Chad P.
Job Details: 10/18/2017
Installed ice door kit. Op test ok. ; Job Cmpltd,
We serviced a
MF12568AEB MAYTAG
Model REFRIGERATOR
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 10/18/2017
The unit is not cooling the fridge section was 50° the freezer section was 35° the compressor is drawing .79 A there’s barely any heat transfer to the condensers. I cannot find any leak by the compressor there’s no frost pattern on the evaporator. Customer will buy new fridge;
We serviced a
KUBL204EPA00 KITCHENAID
Model BEVERAGE CENTER
Near Strongsville, OH 44149
Paul H.
Job Details: 10/18/2017
Unit had experienced condensation inside and out, issue had gone away prior to my arrival, checked gasket good seal, however gasket is a little dry, lubricated with a thin layer of vaseline, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Solon, OH 44139
Robert A.
Job Details: 10/17/2017
Inspected parts, front leg on tub bent, need to reorderCust does not want repair, cust called home depotTalked w/scott at home depot, they are exchanging unit;
We serviced a
KTRS22KAAL10 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/17/2017
Found moisture on mullion. And defrost drain having partial clog cleared debre from drain and turned on heater for mullion op test ok; Job Cmpltd
We serviced a
KRFF507ESS00 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 10/17/2017
CC that the ff is not starying cool. Found the ff evap is covered in ice and frost. Service pointer W11092686C steamed out evap with steamer. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
KENMORE RANGE
Model 362.7352892
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 10/17/2017
Found ignitor shorting, replaced, tested unit, op test ok; used 1 4342528 (IGNITOR5145) from stock, Job Cmpltd,
We serviced a
WTW8800YW0 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Paul H.
Job Details: 10/17/2017
Seal has failed, bearings are going, water exposure to stator, for safety quoting stator in repair:
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details: 10/17/2017
Replaced thermistat, cycled on, cooling appears to be normalizing, op test ok.; Job Cmpltd,
We serviced a
KSEG700ESS0 kitchenaid
Model RANGE
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/17/2017
The unit has a f6e1 runaway temp 10 counts for this code. The unit needs a temp sensor and main control ; ordrng 1 W10833885 (TEMP SENSOR) and 1 WPW10453975 (CONTROL ),
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 10/17/2017
The has damaged the inner and outer door. I told the customer to inspect the parts as they arrive for damage; ordrng 1 W10908291 (INNER DOOR) and 1 WPW10698615 (SS DOOR)
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 10/17/2017
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 10/17/2017
Found unit has old style evap. Fz evap forming ice ball. I.m. Error code for no cool. Ice is melting. Needs ff evap replaced. Also, drain line blocked. Unable to clear. Unit does not use the drain tube kit. Needs drain line replaced also. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10917531 (EVAP.) and 1 WW11084807 (DRAIN LINE
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/17/2017
Ran unit through service mode. All noises and operations are normal. Advised on sounds and operations. Op test ok. ; Job Cmpltd,
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Corina B
Job Details: 10/17/2017
CC that the unit is not cooling and hears the fan hitting ice. Fz 2.4 ff 37, Cooling Removed the evap cover. No ice build up on the fan. Optest ok. ; Job Cmpltd
We serviced a
JJW3830WS00 JENNAIRE
Model WALL OVEN
Near North Royalton, OH 44133
Chad P.
Job Details: 10/17/2017
Arrived to find cc that unit is turning its self on and heating upper oven. Unit will not respond to diagnostics and give f8e0 error code for upper fan fault. Needs control panel and fan replaced. Rack kit can be installed on return. Spoke with js. Said to order parts and the office will see if auth covers it. ; ordrng 1 W11087472 (CONTROL PANEL) and 1 WPW10273667 (BLOWER)
We serviced a
WED8540FW0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/17/2017
Found element shorted causing it to stay on constantly. Thermal, open. Replaced heater and thermal. Op test ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT)
Near Mentor, OH 44060
Jeff M
Job Details: 10/17/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KRFF507ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 10/17/2017
The unit is still icying over on the fridge evap. all the sensors fans tested good in the fridge ordering a new main control.; ordrng 1 W10843055 (MAIN CONTROL ),
We serviced a
MED5640TQ0 MAYTAG
Model DRYER
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/17/2017
Dryer not starting, found thermal fuse open, do not have my t/s, informed GS, ordering; ordrng 1 WP3392519 (fuse-thrml), used 2 WP3392519 (THERMAL FUSE)
We serviced a
WRF954CIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Paul H.
Job Details: 10/17/2017
, Replaced UI, dispensing water now, op test ok, customer stated her salsa had frozen in the RC, took temps, everything seems fine, wanted to document.; Job Cmpltd
We serviced a
DU1345XTVB1 WHIRLPOOL
Model DISHWASHER
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/17/2017
Found a propeller was broken. Replaced the drain pump from t/s. Brought pump and motor back for return. Optest ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW1
Near Cleveland, OH 44110
Brian B
Job Details: 10/17/2017
CC that machine was draining and filling at same time. Found drain hose laying on floor. Elevated drain hose and advised customer. Ran diag, code for long fill. Cleared code and tested lid lock. Lid lock working properly. Ran calibration and auto test and drain and spin..Optest ok..; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSS26MSTASS
Near Cleveland, OH 44102
Brian B
Job Details: 10/17/2017
Heated gasket in boiling water to remove large wrinkles. Installed gasket and door stop.. optest ok.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 10/17/2017
CC that the door is not flush with the unit. Removed the door, bent the door panel. Door lines with unit. Optest ok. ; Job Cmpltd
We serviced a
WRF535SMBB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/17/2017
LH door switch is not functioning, checked wiring, good, verified voltage to switch, good, switch is open, ; ordrng 1 WPC3680310 (switch- li)
We serviced a
GX5FHDXVB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Paul H.
Job Details: 10/17/2017
Found compressor not starting, checked windings, good, used breakout box, fired up, amp draw just under 1.5A, needs start device, replaced from t/s, everything cycled on, started cooling, op test ok.; used 1 8201786 (STARTER)
We serviced a
KFIS27CXMS5 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Jeff M
Job Details: 10/17/2017
The Left door has a heater strip on it customer states that there is moisture building up on the machine upon arrival I do not see any moisture. Customer also told me it only happens on really hot days. It’s a good chance it was extremely humid days and that here strip cannot keep up.
We serviced a
WGG555S0BS01 WHIRLPOOL
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 10/17/2017
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 maytag
Model dishwasher
Near Jefferson, OH 44047
Benjamin B.
Job Details: 10/17/2017
Installed rails op test ok.; Job Cmpltd
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Pierpont, OH 44082
Benjamin B.
Job Details: 10/17/2017
Bottom of door loose there is a service pointer on issue; ordrng 1 W10883496 (brkt-mntg), schdld next appmnt for 10/24 TUE
We serviced a
WFW95HEXW2 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/17/2017
CC that the unit will not power on Nd the bellow is full of mold. Checked the outlet 120v. Ran diag f6e2 COMMUNICATION ERROR UI TO CCU . Ran the c0 test. Checked the connection to the ui and control, good. Unit is working as designed. Advised cust the bellow is not covered under the warranty for mold. Optest ok.; Job Cmpltd
We serviced a
MGDB835DW3 MAYTAG
Model DRYER
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/17/2017
The drum and set the units has an excess of glue around the felt of the drum. As the drum heats up the glue becomes more pliable and attaches to the clothes inside the machine needs new inner drum; ordrng 1 W10626460 (drum)
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Willoughby, OH 44094
Jeff M
Job Details: 10/17/2017
The push to start switch is Buzzing extremely loud and only working Half the time ; ordrng 1 WPW10117655 (START SWITCH),
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 10/17/2017
Found the drain frozen steamed out the fridge and added a drain kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/17/2017
Cleard out of balance fault. Ran calibration and sevice test mode. Ran unit with load. Advised customer on settings and opperations. Op test ok. ; Job Cmpltd,
We serviced a
WDT710PAYM3 WHIRLPOOL
Model DISHWASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/17/2017
Found unit not mounted need to order brackets they are broken and new screws to mount to counter top; ordrng 4 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s, schdld next appmnt for 10/24 TUE
We serviced a
KDTE304DSS0 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/17/2017
Found relay on control for heater failing. Needs control replaceed. Seconds through fifth year warranty on control. Cust requests morning for install please. ; ordrng 1 W10866116 (CONTROL),
We serviced a
WMH31017FS WHIRLPOOL
Model MICROWAVE
Near Pierpont, OH 44082
Paul H.
Job Details: 10/17/2017
Found glue in way of light bulb removed glue and installed bulb op test ok; Job Cmpltd,
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/17/2017
Ran diagnostics, F51 RPS sensor, bearings are completely seized, water evident in stator RPS sensor area, ordering bearing kit, stator, and RPS sensor; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator),
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/17/2017
Unit is having leaks, seal and bearings are fine, issue is due to two factors, improper tub ring seal and fault in valve log regulating pressure causing overflow of dispensers, ordering tub ring and valve log; ordrng 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44124
Chad P.
Job Details: 10/17/2017
Found interface not responding. Cust states it got very hot to the touch. Power to interface checks good. Main control good. Needs interface replaced. ; ordrng 1 W10911040 (INTERFACE),
We serviced a
WTW8000BW0 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 10/17/2017
Unit has latch issue, repeatedly flashes du code, per tech sheet this caused by faulty latch, customer has extended warranty through Lowes, customer to call and have dispatched, delay ordering until resolved; ordrng 1 WPW10619844 (latch),
We serviced a
MRT711SMFW00 MAYTAG
Model REFRIGERATOR
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/17/2017
Freezer at 0 and fresh food at 38 found air gap between cabinet and liner repaired op test ok; Job Cmpltd
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/17/2017
CC that the clothes come out wet and there is a clicking when she starts a new load of laundry. Ran a normal load with 6-8 bath towels, agitated. Went to a drain and spin, spun the clothes out. Ran diag, no codes, auto test, good. Checked underneath the pulley, shifter, the belt are good. Running as designed. ; Job Cmpltd,
We serviced a
WTW8000DW2 WHIRLPOOL
Model WASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 10/17/2017
Ran unit on normal cycle with a load found unit to be working ok at this time. Cust was concerned unit was not filling with enough water and getting spots on clothing instcuted cust on cycles. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Cleveland, OH 44114
Brian B
Job Details: 10/17/2017
Top rack wont stay up and disp won't stay closed. Found disp lid broken and rack adjuster broken. Will need both. Office to order parts. R/S per cust req.; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (RACK ADJUSTER)s, schdld next appmnt for 10/26 THU !,
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Chad P.
Job Details: 10/17/2017
CC that it wont spin. Replaced the latch from t/s. Ran a drain and spin. Optest ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 10/17/2017
Replaced the water tube. No leaks. Optest ok
We serviced a
GSH25JGDBWW GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 10/16/2017
Replaced door assembly, water line got a kink when feeding it through the hinge, did not crack and seems to be fine, wanted to document just in case, tested dispenser, op test ok; Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 10/16/2017
Ran diagnostics, no errors, ran auto test, unit is functioning correctly, unable to produce issue, op test ok.
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/16/2017
Dampener controller squeaking as its opening and closing needs new dampener; ordrng 1 W10196393 (damper control assy
We serviced a
ET1PHKXPQ08 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Jeff M
Job Details: 10/16/2017
The unit is not cooling the evap fan is getting power. The fan was seized up when I took the back cover off needs new fan; ordrng 1 WPW10189703 (FAN)
We serviced a
E32AR75JPS0 ELECTROLUX
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44128
Chad P.
Job Details: 10/16/2017
, Found paper town balled up behind gasket. Rmoved. No sealing. Advised to monitor. Op test ok. ;
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/16/2017
Installed all parts op test ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Brian B
Job Details: 10/16/2017
Replaced lid lock. Leveled machine. Ran calibration and auto test. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near Rocky River, OH 44116
Brian B
Job Details: 10/16/2017
C of loud noise when running. Checked temps, 37 ff, 5 frz, normal. Ran diag to isolate components. Ff evap motor making noise. Will give est. cust paid dep. office to order part.; ordrng 1 W10846539 (FAN MOTOR 11855), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $230.00 CC Ref # 863600068, schdld next appmnt for 10/24 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Cleveland, OH 44144
Robert A.
Job Details: 10/16/2017
Found ff door scrated in several places. Center hinge shim was not installed after doors were removed. This caused door stop to cut a groove in ff door.. Removed and shimmed freezer door. Also, air leak in liner causing frost buildup in freezer. Sealed liner with silicone. Used steamer to clear frost. Will order new ff door.; ordrng 1 LW10646224 (dor-fip), used 1 W10841140 (ADHESIVE) from stock, schdld next appmnt for 10/30 MON
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 10/16/2017
Installed ui, and tested, op test ok; Job Cmpltd,