We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mantua, OH 44255
Robert A.
Job Details: 10/11/2017
Cc too cold in frz, doors not closing correctly, Ff35, frz1, frz set at 3ff set at 37, leveled unit, unit working as designed, op test ok; Job Cmpltd,
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Benjamin B.
Job Details: 10/11/2017
Installed control and cleared frost from evap op test ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Garfield Heights, OH 44105
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting, confirmed, found unit not recieving proper power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 10/11/2017
Found damper in diffuser unable to find its home position. Needs diffuser replaced. ; ordrng 1 W10899382 (DIFFUSER),
We serviced a
WDT720PADB3 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 10/11/2017
No stored faults. Ran normal wash. Heated dry turned off. Turned on and cycled unit through test mode 2x. Heater is working. Advised on control and operations. Added rinse aide to unit. Op test ok. ; Job Cmpltd,
We serviced a
GMC305PDS08 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Jeff M
Job Details: 10/11/2017
The unit has a door error code i found the right cam engaged with the door open I had the customer disconnect power I disengage the cam. the door error code is still being displayed. The cams are n/a cust is selling the home and wants to try the switches. Extra time needed ; ordrng 1 W10727408 (switch),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Alice M.
Job Details: 10/11/2017
The start switch came undone I reassembled the push to start switch nothing was broken unit tested good; Job Cmpltd
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Lakewood, OH 44107
Paul H.
Job Details: 10/11/2017
Not powering up, checked source, L1 is missing, advised that an electrician would need to correct; Job Cmpltd,
We serviced a
MED5500FW0 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/11/2017
, CC of rattle, disassembled unit, removed debris that was between front bulkhead and drum, tested, op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Lakewood, OH 44107
Brian B
Job Details: 10/11/2017
Replaced gearcase. Ran calibration and auto test. Ran drain and spin. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES9750BAS
Near Rootstown Township, OH 44266
Robert A.
Job Details: 10/11/2017
Found 3 keys not working on disp, unable to get into diagnostics, set key not working, found ribbon cable discolored, needs panelCust to let us know; ordrng 1 WP22001948 (LENS733) and 1 WPW10206084 (PANE269.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/11/2017
Installed i/m/regulator, i/m cycled and filled, op test ok; Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting, confirmed, unit is not recieving correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Aurora, OH 44202
Robert A.
Job Details: 10/11/2017
Installed sump asm, ran diagnostic cycle. Good, op test ok; Job Cmpltd,
We serviced a
WTW4915EW2 WHIRLPOOL
Model WASHER
Near Richmond Heights, OH 44143
Corina B
Job Details: 10/11/2017
CC that the unit is making a loud noise. Found a toothbrush under the shield that melted. Will need a new shield and pulley. Replaced the shield and pulley from t/s. Ran a normal cycle and a drain and spin with 8 bath towels. Optest ok. ; used 1 W10721967 (PULLEY), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/11/2017
Installed gearcase ran unit on normal cycle also drain and spin op test ok.; Job Cmpltd
We serviced a
WED8500DC3 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Replaced control and UI, tested by starting a cycle, op test ok.; Job Cmpltd
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not draining, confirmed, found extra length of drain hose kinked(see pic), unkinked drain hose unit drained, op test good ; Job Cmpltd
We serviced a
KDTM504EPA2 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Jeff M
Job Details: 10/11/2017
The water valve appears to be restricted not long enough water to enter the machine in time allowed needs a new water valve; ordrng 1 W10872255 (WATER VALVE ),
We serviced a
WDT780SAEM2 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/11/2017
Turned water on to unit. Op test ok. ; Job Cmpltd,
We serviced a
KGCK306VSS00 KITCHENAID
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 10/11/2017
Found when valve turned to on position there is no gas to the cook top. After a few seconds you can hear the gas get to the unit and it ignites. No gas smell from supply line. Basement is finished. Suspect a gas supply issue to unit. Advised to have a plumber inspect the supply line. If no issues found please contact us back for service. ; Cllctd $97.15 Check # 2025, Job Cmpltd, saved tckt [SdLink
We serviced a
EI24ID30QW0A ELECTROLUX
Model DISHWASHER
Near Aurora, OH 44202
Dan H
Job Details: 10/11/2017
Installed new dispenser and control, op test no good, ordering main harness; ordrng 1 405531377 (harness kit), schdld next appmnt for 10/20 FRI
We serviced a
KBLC36MHS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44124
Corina B
Job Details: 10/11/2017
CC that its not cooling. Ff 75 fz 68. Turned the defrost timer on manually and the fans started to run. Will need a new defrost timer. Compressor is not turning on, used the jumper box. Compressor turned on. Will need a new start relay. Cust does not want to repair.
We serviced a
WHIRLPOOL RANGE
Model WOD97ES0ES02
Near Cleveland, OH 44103
Brian B
Job Details: 10/11/2017
Replaced door and nameplate. Cleaned up broken glass. Door opcheck ok.; Job Cmpltd, saved tckt [SdLink\298601a.png], saved tckt [SdLink
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Ran diagnostics, no stored errors, customer played a video of the sound, is a ratcheting sound, slider assembly appears to be culprit, ordering, customer will probably have unit swapped out by retailer, delay ordering please; ordrng 1 W10734521 (slider),
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Lakewood, OH 44107
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good power is being delivered where it needs to be unfortunately the fill tube from the water valve to the dishwasher drum is completely devoured I did not notice that said pawn my first inspection of the wiring harness due to the fact that I kept getting shocked needs a fill hose. I called the customer twice his mailbox is full I cannot get a hold of him to collect for labor or to tell him that it needs more parts; ordrng 1 W10878507 (FILL),
We serviced a
WSF26C2EXY02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/11/2017
Found unit with only a few cubes in the bin. Fill tube is not frozen. Power to ice maker. Ran harvest through control. Unit did cycle and called for water. Reset power to unit. Found unit hooked up to several outlets in kitchen. Advised to monitor unit as cust states that gfi is tripping randomly. Please allow 24 hrs for ice production to resume. Possible bad wire in fz door or power supply issue. ;
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44077
Benjamin B.
Job Details: 10/11/2017
40 in fresh food 6 in freezer. Top icemaker not producing ice found icemkaer not cycling need to order. Freezer also had frost buildup again but it was because door was not aligned properly repiared door. Bin in freezer is scratch possibly from prior repair going to order bin; ordrng 1 W10407216 (gasket-fip) and 1 W10886931 (icemaker) and 1 W10917790 (icemaker), schdld next appmnt for 10/19 THU
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 10/11/2017
Found neutral and l1 touching in junction box. Corrected. Op test ok. ; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 10/11/2017
Ran normal wash. Operations and sounds normal. Advised on settins and options. Op test ok. ; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Chester Township, OH 44026
Jeff M
Job Details: 10/11/2017
The unit was off when i got there but From what the customer told me it sounds like he just left the door open. He fixed his own issue by unplugging the machine; Job Cmpltd,
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/11/2017
When I arrived customer was not home, left note on porch for me to call, called and customer said he was on his way to go in and get started, unit has RC defrost issue, will need fan/harness/thermistors, ordering; ordrng 1 W11033168 (HARNESS/FAN)
We serviced a
MGD5500FW0 MAYTAG
Model DRYER
Near Oberlin, OH 44074
Paul H.
Job Details: 10/11/2017
Not powering up, pulled top to check power to ACU, good, discovered UI not connected, another company side vented unit and failed to reconnect UI, connected and tested, op test ok. Customer wanted me to document damaged on delivery, took picture.; Job Cmpltd,
We serviced a
MVWC565FWO MAYTAG
Model WASHER
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 10/11/2017
Ran unit on normal cycle found unit shaking pretty bad. Found unit to not be level adjusted feet op test ok.; Job Cmpltd
We serviced a
110.24422300 KENMORE
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Benjamin B.
Job Details: 10/11/2017
Found lid switch broken stuck open; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $245.69 CC Ref # 857507841, schdld next appmnt for 10/18 WED
We serviced a
GI6SARXXF05 WHIRLPOOL
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/11/2017
CC that its not making ice and has a ticking bomb sound. Ff 39 fz 4. Found 2 ice cubes caught between the i/m and the arm. Did not duplicate the ticking bomb sound. Cylced and filled. Optest ok. ; Job Cmpltd
We serviced a
GE RANGE
Model JB750SJ1SS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/11/2017
Found no response fron ui, f73 on display, needs clock; ordrng 1 WB27X25787 (CONTROL156.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 10/19 THU !, saved tckt [SdLink\298790a.png],
We serviced a
CVEX4100B20 JENN-AIR
Model COOK TOP
Near Cleveland, OH 44106
Corina B
Job Details: 10/11/2017
Replaced the L2 wire harness. Tested unit. Front and back burners are working. Optest ok. ; Job Cmpltd
We serviced a
KSCS25INSS00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not dispensing ice, found ice in bin stuck together prevent auger from moving, ice door is sealing, cleared ic from bin, auger works on both cubed and crushed settings, op test good ; Job Cmpltd
We serviced a
JENN-AIRE WALL OVEN
Model WW30430P
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/11/2017
Cc f2, also that broilerelement will stay on, sensors test good, set upper to broil, relay sticking, needs power bds, also hinges bent, need 4Power bds are nla; ordrng 1 71001893 (RELAY LOWER109.83NLA) and 1 74006613 (RELAY UPPER192.29 NLA) and 4 WP74008014 (HINGE58.62)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44113
Brian B
Job Details: 10/11/2017
CC of buzzing noise every 25 or 30 minutes. Found icemaker turned on even though machine is not connected to water line. Explained to cust that he is hearing water valve turn on every 25 min to put water into i/m... Raised arm to turn off i/m. Machine operating properly.; Job Cmpltd,
We serviced a
KITCHENAID REFRIG/SIDE-BY-S
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Brian B
Job Details: 10/11/2017
Found both evaps frosted all the way. Does not look like a system problem. Found ff evap not defrosting and solid block of ice. Used steamer to clear evap. Replaced evap thermister from t/s. Ff drain clogged. Removed tube from back and cleared with wire. Set temps to normal. Tested fans. Optest ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW4
Near Avon, OH 44011
Brian B
Job Details: 10/11/2017
CC of loud popping sound from i/m. Cycled i/m, heater on , cubes broke loose and ejected. Compressor and fans running, normal sound. All functions check ok. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYB03
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/11/2017
Ran diagnostics, found damper not closing, just making noise, needs damper asm; ordrng 1 W11177624 (DAMPER ASM), schdld next appmnt for 10/25 WED !,
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting and light just flashes, found clean light flashing, main control tests good, unit need new user interface, ui is covered under 5 year extended warranty, called customer to quote price, customer states she spoke with a lady in our office and cancelled appointment yesterday, customer had scheduled for home warranty company to come out not us, customer did not pay service charge
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/11/2017
Found unit not cooling at all 70 in freezer.this is a dual evap. Unit has plastic water line.instrcuted cust to change to pex braided steel or copper. Found sealed to be in 20in vac added refrigerant unit is now cooling needs fresh food evap and compressor unit has 5 year warranty qon parts and labor took pic of pop; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator), schdld next appmnt for 10/18 WED
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 10/11/2017
Installed handle, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Solon, OH 44139
Robert A.
Job Details: 10/11/2017
Cc soap disp not working, part fell off, parts found in bottom of unit, Found adj falling apart bottom part of disp broken off, ran diognastic cycle, goodCust to let us know; ordrng 1 W11032769 (DISP92.19) and 1 WPW10546503 (ADJUSTERS27.16),
We serviced a
GE REFRIGERATOR
Model TPX24BRBJBB
Near Solon, OH 44139
Robert A.
Job Details: 10/11/2017
Found evap fan and comp running, cond fan making noise, evap frozen checked heater, open, checked for power to heater, none, needs timer; ordrng 1 WR51X10055 (HEATER) and 1 WR60X187 (COND FAN MOTOR) and 1 WR60X234 (COND BLADE) and 1 WR9X489 (TIMER), , schdld next appmnt for 10/18 WEd
We serviced a
WHIRLPOOL DRYER ELE
Model WED6400SW0
Near Aurora, OH 44202
Robert A.
Job Details: 10/11/2017
Inspected harness, element, motor, rollers, belt and consol, nothing found burnt or melted, ran unit on air dry, good, ran with heat, good, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
KECD807XBL01 KITCHENAID
Model COOK TOP
Near Madison, OH 44057
Benjamin B.
Job Details: 10/11/2017
Unit appears to have a power problem electrical box is open bevause cust is going to repaire wires power was left off let cust no to put cover on or repair wire connection immedialty so children domt getnhurt he said no worries i think he really needs a certified electrician. Harness molexs plug pins are bent need to order W10192073 wont let me delete on of them ; ordrng 1 W10192073 (harns-wire) and 1 W10192073 (harns-wire) and 1 W10298840 (knob) and 1 W10742406 (harns-wire) and 1 WP4456836 (switch-spd), schdld next appmnt for 10/18 WED
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Waite Hill, OH 44094
Benjamin B.
Job Details: 10/11/2017
We serviced a
RTW4516FW ROPER
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 10/11/2017
Need to order comtrol spoke with cust on phone. ; ordrng 1 W10915204 (cntrl-elec), schdld next appmnt for 10/16 MON
We serviced a
WRT518SZFW00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Benjamin B.
Job Details: 10/11/2017
Installed blade sealed cabinet to liner op test ok.; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 10/11/2017
Reschedule appt.; schdld next appmnt for 10/18 WED
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Corina B
Job Details: 10/11/2017
CC that the ff is not cooling. Ff 56 fz 4. Removed the ff evap cover. Evap is covered in frost and ice. Steamed the evap out with the steamer. Replaced the thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
417.69052991 KENMORE
Model DRYER
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/11/2017
Installed thermal limiter, op test good ; Job Cmpltd
We serviced a
AGR5844VDW5 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 10/11/2017
Customer complaint that oven and broiler are not working, started bake for 350 degrees, bake burner lit right up, repeated several times with same results, started broil on high, broiler lit right up, repeated, same results, unable to duplicate the problem, unit is operating as designed
We serviced a
GEW9250PW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 10/11/2017
Customer complaint of loud noise, found rollers and idler pulley worn, unit needs new rollers and idler pulley, installed new rollers and ldler pulley, op test good ; used 1 279640 (PULLEY-IDLER 21.10), and 1 WPW10314173 (SUPPORT ROLLER) Job Cmpltd
We serviced a
WHIRLPOOL DRYER ELE
Model WED6400SW0
Near Aurora, OH 44202
Robert A.
Job Details: 10/10/2017
Inspected harness, element, motor, rollers, belt and consol, nothing found burnt or melted, ran unit on air dry, good, ran with heat, good, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd, saved tckt [SdLink
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/10/2017
Installed auger motor and regulator, tested, op test ok; Job Cmpltd,
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 10/10/2017
Replaced push to start switch and knob, replaced thermal fuse, started a cycle, op test ok.; Job Cmpltd,
We serviced a
WCVH6800J2WW GE
Model WASHER
Near Chagrin Falls, OH 44023
Jeff M
Job Details: 10/10/2017
I found the counterbalance laying on the bottom of the unit with the plastics and bolts laying on the floor of the machine also there’s a hole in the drum customer will buy new;
We serviced a
MGDB835DW3 WHIRLPOOL
Model DRYER
Near Bainbridge Township, OH 44023
Jeff M
Job Details: 10/10/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MZF34X20DW00 WHIRLPOOL
Model FREEZER
Near Strongsville, OH 44136
Corina B
Job Details: 10/10/2017
CC that the fz is not cooling. Fz 75. Evap has no frost pattern. Compressor running .80 amps. Used a piercing valve from t/s. 14" vacuum. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged4.6 oz of r134a, unit cooling, pressures good, op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 2 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
FFHS2611LB4 FRIGIDAIRE
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Jeff M
Job Details: 10/10/2017
The inside of the the ice bucket is broken. Cust can install; ordrng 1 241860803 (ice container asm),
We serviced a
WRT314TFDW01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44105
Jeff M
Job Details: 10/10/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
AGR6303MFS0 AMANA
Model RANGE
Near Garfield Heights, OH 44105
Jeff M
Job Details: 10/10/2017
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan H
Job Details: 10/10/2017
Installed new door hinges, op test good ; Job Cmpltd
We serviced a
FGHS2631PF4A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 10/10/2017
Replaced user interface and main control, should correct issue, unit fired up, op test ok.; Job Cmpltd
We serviced a
GSS25SGSASS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Dan H
Job Details: 10/10/2017
Installed new ice chute door, op test good, ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/10/2017
Found ice on ff evap per svc pntr needs evap cover and control, found both door closers broken; ordrng 2 W10732518 (BUSHINGS)s and 1 W10872523 (CONTROL) and 1 W10872968 (LFT DOOR CLOSER) and 1 W10872969 (RT DOOR CLOSER) and 1 W10889841 (EVAP COVER), schdld next appmnt for 10/18 WED ! [***],
We serviced a
WED6200SW0 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Dan H
Job Details: 10/10/2017
Customer complaint of loud squeal, confirmed, found idler pulley seizing, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) Job Cmpltd
We serviced a
MTB1956GEW MAYTAG
Model REFRIGERATOR
Near Jefferson, OH 44047
Benjamin B.
Job Details: 10/10/2017
Found condensor mator has failed replaced sa,e op test ok.; used 1 833697BLADE
We serviced a
AFI2538AES WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 10/10/2017
r8178697 Service pointer for double Fill. I took the turn out and I found very large chunks of ice wrapped around the auger screw inside the bin. I was looking at the ice in the ice itself is a very large in size possibly double filling from the icemaker needs a ccu; ordrng 1 W10890094 (CCU),
We serviced a
JED4430WB02 JENNAIRE
Model COOK TOP
Near Beachwood, OH 44122
Jeff M
Job Details: 10/10/2017
Installed new part unit op tested good ;
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44102
Dan H
Job Details: 10/10/2017
We serviced a
WET3300SQ2 WHIRLPOOL
Model STACK W/D
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/10/2017
Drain pump had sock in it, removed, however input is cracked, causing pump to not run effectively, need replaced, ship with other part for Aqua Marine, no shipping; ordrng 1 WP3363892 (pump-water
We serviced a
WET3300XQ0 WHIRLPOOL
Model STACK W/D
Near Avon Lake, OH 44012
Paul H.
Job Details: 10/10/2017
Unit has overflowed twice, no obstructions in hose, will need pressure switches replaced; ordrng 1 W10510877
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Avon, OH 44011
Brian B
Job Details: 10/10/2017
CC that machine won't spin or drain. Ran diag. F8E1, no fill, long fill. May have been a plumbing issue at cust home. F0E2, oversuds condition.. customer may have used too much soap. Hooked up to testing station. Ran manual diag.. Drain pump and spin function working. Water valve working. Ran calibration and auto cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Avon, OH 44011
Brian B
Job Details: 10/10/2017
CC that moisture forms on center divider rail. Ran diag and checked all loads. All functions are normal, all heaters are working. Optest ok.; Job Cmpltd,
We serviced a
MFI2570FEZ02 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Corina B
Job Details: 10/10/2017
CC that there is frost in the fz. When opening fz door, no frost or ice build up. Checked the fz gasket, door closing good. Optest good.; Job Cmpltd
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/10/2017
CC that the unit is leaking. Checked the door seal and gasket, good. Removed the front panel. Started a normal cycle. No leaks, ran an auto test, no leaks. Checked the feed tube and the lower spray arm, good. The upper racks were installed on 1/24/17. Could not duplicate the leak. Optest ok. ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 10/10/2017
Customer complaint that unit is not washing or spinning, ran diagnostics found f3e1(pressure system fault) error code, pressure hose is connected and clear and not kinked, started normal wash cycle, unit filled to normal level and advanced to wash cycle, ran drain and spin cycle with 6 wet bath towels, lid locked unit spun out clothes to barely damp, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
WRS586FLDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44124
Jeff M
Job Details: 10/10/2017
Machine was not level. I leveled the fridge show the customer how to properly install the water filter; Job Cmpltd
We serviced a
KUDJ230Y2 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Alice M.
Job Details: 10/10/2017
The unit is washing correctly I was unable to duplicate an issue unit tested good; Job Cmpltd,
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/10/2017
Ran diagnostics, f9e1 drain problem, f8e6 water hazard, f6e2 comm error, cleared and ran manual drain, checked voltage to pump, 90VAC when pump not engaged, does send 120VAC to pump when engaged but pump is already burned up, need control and pump; ordrng 1 W10876600 (pump-water) and 1 W10912345 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Sugar Bush Knolls, OH 44240
Robert A.
Job Details: 10/10/2017
Found i/m in a continious cycle, not calling for water or stopping, replaced, i/m cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG MICROWAVE
Model MMV1174FW0
Near Kent, OH 44240
Robert A.
Job Details: 10/10/2017
Installed door, op test ok; Job Cmpltd,
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/10/2017
CC that the ff is not staying cool. Fz -4.6 ff 44. The ff temp is at the lowest setting. Checked the damper, ood. Will need a new thermostat. Called GS to order part. ; ordrng 1 WPW10583800 (thermostat), schdld next appmnt for 10/17 TUE
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Kingsville, OH 44048
Benjamin B.
Job Details: 10/10/2017
Replaced gearcase op test no good found clip that holds tub very worn was able to pull tub rights out. Screws that hold hub in are stripped. Need inner basket hub with clip and wash plate because it started to shre because of clip not holding tub. Control is also intermittent need control ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (BASKET) and 8 WP8533953 (screw)s and 1 WPW10402178 (retainer), schdld next appmnt for 10/17 TUE
We serviced a
FGID2474QF0B FRIGIDAIRE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 10/10/2017
I cleared out the code ran a cycle cannot duplicate issue unit test good customer also found that she has a five year extended warranty if she has another issue to call back into the warranty and set up an appointment; Job Cmpltd,
We serviced a
WFW8740DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/10/2017
Removed dryer.. replaced tub assembly. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/10/2017
Water temp inside dw is 88.not hot enough explained to cust it needs to be a min of 125 getting 116 at the sink after running for for almost a minute.cust very unhappy left with wpl consumer number. I installed control to try and make them happy but i no control is not the issue water temp is ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Corina B
Job Details: 10/10/2017
CC that the dishes do not dry andhe soap detergent is sometimes left in the dispenser. Advised the cust to run the hot water before starting the d/w. And to use jet dry to dry the dishes. Dispenser opened. Optest ok. ; Job Cmplt
We serviced a
KSDB900ESS0 KITCHENAID
Model RANGE
Near Independence, OH 44131
Corina B
Job Details: 10/10/2017
Replaced the control panel. Heated oven to 350*. Optest ok
We serviced a
MFC2061KES7 MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Dan H
Job Details: 10/10/2017
Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253. Freezer section bulb is shattered, installed new bulb; used 1 S3810 ([Alt for TJS3810]), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan H
Job Details: 10/10/2017
Customer complaint that unit is not heating, confirmed, found thermal cutoff open, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
We serviced a
KFGG500EBS2 KITCHENAID
Model RANGE
Near Rome, OH 44085
Jeff M
Job Details: 10/10/2017
The unit was on Celsius I put machine back on Fahrenheit show the customer how to change it herself just in case it happens again; Job Cmpltd,