Service History 639 | Freds Appliance

We serviced a

GE DRYER

Model GTDP490GD4WS

Near Mentor, Ohio 44060

Dan

Job Details: 02/20/2023

"Installed new belt, op test good"

We serviced a

JENN-AIR WALL OVEN

Model JGS8860BDP17

Near Cleveland, Ohio 44106

Joe O

Job Details: 02/20/2023

"Cc: oven not startingFound ui not allowing selections. Needs ui; ordrng 1 WP5760M339-60 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland Heights, Ohio 44112

Joe O

Job Details: 02/20/2023

"Cc: tickingFound temps in ff section at 41 freezer at 0. No abnormal noises from fans, of compressor. Found tape under unit hitting drain pan. Removed tape. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mentor, Ohio 44060

Dan

Job Details: 02/20/2023

"Installed new ice maker , op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Oberlin, Ohio 44074

David R

Job Details: 02/20/2023

"There was a Flame sensor sent out and a Thermal Cutoff sent as well. Replaced both. Had maintenance put wash clothes in washer before arriving so I could run dryer with a load. Ram load on Timed Dry, High heat for 1 hr and timed it. Took off vent so I can feel heat and took off cover to check flame cycling on/off. Let unit run 45 mins. Load is dry. Had maintenance check as well. Good. Called techline to document. Unit working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Cleveland, Ohio 44104

Corina H

Job Details: 02/20/2023

"CC that the unit will not drain. Ran diag F2e1 stuck key, F0E5 OFF BALANCE LOAD DETECTED, F8E1 NO FILL, LONG FILL, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the manual cold, hot, lock, drain spin and agitate, working correctly. Not hooked up to water. Replaced the drain pump. Opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS04

Near Chardon, Ohio 44024

Brian M

Job Details: 02/20/2023

Cc still no power Rechecked pin j8 no longer getting voltage Found power box Causing intermittent issue with oven when moving Customer needs electrician

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Mentor, Ohio 44060

Corina H

Job Details: 02/20/2023

"Serial number is wrong, entitlement is good. CC that the unit is not turning on. Confirmed. The unit is not installed to the cabinet. Checked power, found the cord not connected to a junction box. Will need an electrician to install the wall oven."

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Madison, Ohio 44057

Jason N

Job Details: 02/20/2023

"Cc unit leaking underneath and fault code f1e2Ran diagnostics, confirmed fault code f1e2 for MCU multiple resets and f6e1 for CCU to MCU communication error. Cleared codes. Ran auto test cycle, cycle ran through to spin, during spin, unit faulted f6e1. Cleared code and ran cycle again, unit ran through cycle in entirety, checked for leaks on unit. No leaks found. Unit will need MCU replaced. Advised customer due to being unable to duplicate leak, more parts may be involved after MCU is replaced. Customer declined repair, estimate only.; ordrng 1 WPW10374126 (Motor control)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Avon Lake, Ohio 44012

Marie V

Job Details: 02/20/2023

"Cc that the unit is getting too hot and smells like burning. Stared unit noticed that heater will not shut off, opened door and heater stayed on. Found heating shorted to ground, unit needs new heater and thermostat. Replaced heater from T/S and thermostat from Surplus. Put back together tested appliance, is cycling in proper temps. Op test okAlso advise cust to to replace foil vent, those are fire hazard,will need rigid metal or flexible metal , and to have vent cleaned out. ; ordrng 1 WP3387134 (Thermostat), used 1 279838 (ELEMENT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW

Near Mentor, Ohio 44060

Corina H

Job Details: 02/17/2023

CC that the unit will not start. Started a cycle on drain and spin. Unit started. Advised cust that the knob does not get turned will need to hit start twice. Opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newbury Township, Ohio 44065

Jason N

Job Details: 02/17/2023

"Cc unit powering off in mid cycle, takes a long time to cycleRan diagnostics, no codes stored. Ran auto test, during agitation, unit powered off and then back on. Replaced main control using customer supplied pre Id parts. Op test no good, same result shutting down. Checked power into unit during cycle, power is good at 124v and does not drop. Replaced capacitor and shift actuator using truck stock parts. Op test no good, still shutting down. Ordering drive motor,only component left to try. ; ordrng 1 W10890624 (Drive motor), used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hiram, Ohio 44234

Brian M

Job Details: 02/17/2023

Cc unit freezing top left Ran damper test and thermistor check unit is functioning properly Advised on product loading

We serviced a

ELECTROLUX DRYER

Model EFME527UTT1

Near Mayfield Heights, Ohio 44124

Manny

Job Details: 02/17/2023

"Replaced motor and wheel, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBW3

Near Madison, Ohio 44057

Dan

Job Details: 02/17/2023

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran test cycle, incoming water temperature at 95 degrees, unit filled and began washing, glasses filled, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Amherst, Ohio 44001

Gabriel P

Job Details: 02/17/2023

"Replace dispenser,opt test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT1

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 02/17/2023

Installed bellow. Tested. Op test okCustomer not home to sign

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW4

Near Novelty, Ohio 44072

Jason N

Job Details: 02/17/2023

"Cc unit leaking from underneath during clean cycle.Ran clean cycle test. Pulled top cover, and back panel off. Observed unit. Found during clean cycle agitation, unit excessively generating suds and pushing suds out from back elbow vent. Advised customer to run several cycles without detergent to flush system of excessive detergent buildup."

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near Painesville, Ohio 44077

Dan

Job Details: 02/17/2023

"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lorain, Ohio 44053

Gabriel P

Job Details: 02/17/2023

Replace adjuster opt test ok

We serviced a

KITCHENAID COOKTOP ELE

Model KICU509XBL00

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/17/2023

"Cc unit display f47 Confirmed f47 for power supply from board to UI missing or open fuse. Unit will need module(power supply). Part is covered under KA 60 mo. Warranty. Office will need to contact customer with next service date. ; ordrng 1 W10857232 (Module)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield, Ohio 44143

Manny

Job Details: 02/17/2023

"Replaced all parts ordered, ran test cycle, failed, motor just hums, try running normal cycle and unit wont accept any input on control. Unit needs control and latch.; ordrng 1 W10810403 (lid lock assy) and 1 W11400681 (cntrl-elec)"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 02/17/2023

Cc: opening from door causing stickingAdvised cust hey are designed to be opened from the foot pedal. Unit functioning as designed. Op test ok

We serviced a

AMANA DBL WALL OVEN

Model AOGD2750E

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 02/17/2023

"Replace ignitor,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Elyria, Ohio 44035

David R

Job Details: 02/17/2023

"Cc unit clothes are still wet at end of cycle. Before arriving, called customer while I was on the way and had her throw towels in unit on a normal cycle and let go through and entire cycle. When cycle finished, I felt all towels. All feels normal. Advised customer as before, if needed after a cycled wash, can also use drain/spin if needed. Make sure to not overfill the washer and that the load is balanced to avoid the issue from recurring. Unit is good. Functioning properly. Called techline to document. All checks are good, unit working properly. Op Test Ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMHA9019HZ3

Near Fairview Park, Ohio 44126

Marie V

Job Details: 02/17/2023

"Replaced door and control cust tested unit, op test okNo core for return."

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Chardon, Ohio 44024

Corina H

Job Details: 02/17/2023

"CC that the unit will not work. Confirmed. Found the lid lock not working. Will need a new lock. ; ordrng 1 WH44X10288 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, Ohio 44113

David R

Job Details: 02/17/2023

"Replaced tank, hose, latch, drain pump. Tested in diagnostics, good. All components working. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/17/2023

Cc no ice Found bin full of ice Replaced thermistor and icemaker anyways Advised to watch

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Parma, Ohio 44134

Marie V

Job Details: 02/17/2023

"Cc that the unit makes a loud noise when is spinning like a airplane wants to take off. Ran diag found error code f2e1 ui stuck button, pass, ran auto test, and tilted unit, found that oil is leaking from gearcase, removed motor (rotor) needs to be replaced and that part is under 10year warranty, unit will need gearcase, slider and rotor. Cust will not fix. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, Ohio 44139

Corina H

Job Details: 02/17/2023

"CC that the temperature is not keeping temperature. Heated the oven to temp, wait 10-15 minutes after buzzer 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the door. The knobs for the cooktop were on the wrong burners. Switched the knobs. Opt test ok."

We serviced a

AMANA REFRIGERATOR

Model BR22VL

Near Painesville, Ohio 44077

Dan

Job Details: 02/17/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 18 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac, unit needs new evaporator fan motor ; ordrng 1 WP12013209Q (Evaporator fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC3

Near Lorain, Ohio 44053

Marie V

Job Details: 02/17/2023

"Cc that the unit is not drying and is loud, confirmed unit is loud, tested heat, is heating properly . Found vent outside was clogged. Explain cust that it needs to be cleaned out. Ordering motor and wheel. Office will contact to reschedule. ; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/17/2023

Cc unit not runningFound thermal fuse open Replaced using truck stock OP Test Ok Advised to have vents cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR206ESS00

Near Mentor, Ohio 44060

Dan

Job Details: 02/17/2023

"Customer complaint that lights are out, confirmed"

We serviced a

JENN-AIR RANGE

Model JGS8860BDP

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/17/2023

"CC that the oven is not heating correctly and the front right burner does not always light. Confirmed. Checked the bake 2.9 amps. Igniter is weak. Replaced the igniter from t/s. Checked front burner, used sandpaper on burner assembly, lights better. The screws are stripped on the front and back burner. Will need a new burner assembly, orfice and screws, will need to be drilled out. Cust does not want to repair the burner. Heated oven. Opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.7889901

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/17/2023

Cc unit has a smell Shes smelling like an acetone smell I can not duplicate or smell smell. Advised to watch

We serviced a

GE DRYER

Model GTX52EASP0WB

Near Cleveland, Ohio 44104

Manny

Job Details: 02/17/2023

"Cc door not closing, verified and door is bent down and cannot close, door catch looks like someone tried fixing it and pushed the catch into the door, realign door and fixed catch, opt test ok; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Cleveland, Ohio 44120

Manny

Job Details: 02/17/2023

"Broken lid, replaced lid, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 02/17/2023

"Cc: not running, giving error code f6e2Found unit is receiving proper power. Found error codes f6e2(communication error) f2e1(stuck key). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 02/17/2023

Found drain hose banging in the wall and ran some towels and it pass

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 02/17/2023

Cc unit not filling Found actuator not sensing Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Painesville, Ohio 44077

Dan

Job Details: 02/17/2023

"Installed new sump assembly, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brecksville, Ohio 44141

David R

Job Details: 02/17/2023

"Replaced main control, wash motor and heater. Ran diagnostics, good. Dents in back, doesnt look to be causing any damage or leaking. Good. Customer to monitor. Ran normal wash, good. All components working. Op Test Ok test ok."

We serviced a

WHIRLPOOL WASHER

Model LLR6144BQ0

Near Maple Heights, Ohio 44137

Corina H

Job Details: 02/17/2023

CC that there is rust on the clothes and it just sits there when done washing not advancing. Confirmed. Found the basket with rust holes and the timer is not advancing. Will need a new basket and timer. Timer is nla. ; ordrng 1 3956207 (Basket) and 1 WP3946450 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Seven Hills, Ohio 44131

Corina H

Job Details: 02/17/2023

"CC that the ice maker makes 1 batch of ice. Confirmed. Freezer temp 5. Ice maker -1. Held the reset button in, cycled then stopped. Will need a new icemaker. ; ordrng 1 W11546935 (Ice maker)"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AE1

Near Wickliffe, Ohio 44092

Jason N

Job Details: 02/17/2023

Installed main control. Ran bake test to 350 degrees. Unit preheated and cycled properly. Op test good.

We serviced a

GE REFRIGERATOR

Model GFE29HSDESS

Near Cleveland, Ohio 44109

Manny

Job Details: 02/17/2023

"Took everything apart, went to replace the fan and no fan they sent the wrong part, I have a sump pump instead of the fan, reordering fan; ordrng 1 WR60X10352 (Fan evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Solon, Ohio 44139

Joe O

Job Details: 02/17/2023

"Upon arrival found heater bushings deteriorated. Found error codes f7e1(wash motor failure), f9e1(not draining). Per tech sheet pump and motor failure can cause drain error. Needs elementCustomer never received control. Control not needed. Office to contact for refund for controlWill install other part on return visit.S17304(covers element); ordrng 1 W11537778 (Element) and 1 W11410062 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 02/17/2023

"Cust called the rental company to get receipt from them. CC that the unit is not turning on. Confirmed. The fans and the compressor are not running. Will need a new control. ; ordrng 1 W11035836 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bedford, Ohio 44146

Joe O

Job Details: 02/17/2023

"Cc: not functioningRan normal cycle. Unit started and is filling, and washing. Unit draining and spinning. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 02/17/2023

"Ran drain and spin no noise found ran a load and no noise advise customer to not overload unit and how to better use appliances,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, Ohio 44052

Marie V

Job Details: 02/17/2023

"Replaced tub and ring. Ran calibration, Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near North Royalton, Ohio 44133

David R

Job Details: 02/17/2023

"Cc unit stays draining. Front loader and dryer is stacked on top. Drain pump kicks on when unit is plugged in and stays locked. Error codes, F3E1, F5E2, F5E3, F8E3. Pulled unit out, drain pump housing is clear. Drain pump good resistance 15ohms. Follow tech sheet for Water Level sensor. Not getting correct voltage from control. Replace control and sensor. Latch broke when trying to unlock to get clothes out. Will need control, sensor, latch.; ordrng 1 WPW10448876 (Sensor) and 1 WPW10443885 (Latch) and 1 W11201290 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Kent, Ohio 44240

Brian M

Job Details: 02/17/2023

Cc unit not running Thermal fuse open Found vent smashed Advised on venting again ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kirtland, Ohio 44094

Jason N

Job Details: 02/17/2023

"Cc unit frosting up freezer sectionCustomer showed pop. Found left side of freezer door not closing up fully, gap in gasket. Cleared frost from freezer rails. Door now closing up automatically and sealing. Gasket sealing up fully all around door. Possible door was not closed at some point and started the frosting process. Tightened all door handles. Advised customer frost in freezer will dissipate eventually after several days. Op test good."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, Ohio 44119

Joe O

Job Details: 02/17/2023

"Cc: full of waterFound drain pump just humming. Found drain is clear. needs drain pump.; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44119

Joe O

Job Details: 02/17/2023

"Cc: not completing cycle, not switching from hot to cold, not spinning clothes out, continuously fillingFound error codes f2e1(stuck key). Ran manual water valves. Hot and cold correct. Ran auto test and calibration. Ran normal cycle. Unit filling and washing. Ran drain and spin. Unit draining and spinning. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Kirtland, Ohio 44094

Jason N

Job Details: 02/17/2023

Cc unit microwave light not workingPulled unit from cabinet space. Checked continuity on mw bulb. Bulb reading open. Replaced bulb using customer supplied pre Id part. Power unit back on. Illumination restored to microwave. Reinstalled unit. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Columbia Station, Ohio 44028

David R

Job Details: 02/17/2023

Replaced wash motor. Plugged unit in. Ran test diagnostics. All components working and heater cycled on. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near North Ridgeville, Ohio 44039

David R

Job Details: 02/17/2023

Replaced Front panel. Tested. Good. Op Test Ok

We serviced a

MAYTAG RANGE

Model MGR7700LZ4

Near Conneaut, Ohio 44030

Dan

Job Details: 02/17/2023

"Customer complaint that left front burner is not lighting, confirmed, found igniter cracked and arcing under cooktop, installed new igniter from new oriface sent, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Mogadore, Ohio 44260

Brian M

Job Details: 02/17/2023

Cx no ice Ran icemaker test will not rotate Replaced icemaker Ran test Unit filled Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Deerfield, Ohio 44411

Brian M

Job Details: 02/17/2023

Cc unit not draining Found harness damaged to pump Fixed harness Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 02/17/2023

Valve was dirty correct issue opt test ok

We serviced a

GE DRYER

Model GTDP490ED3WS

Near Grafton, Ohio 44044

Gabriel P

Job Details: 02/17/2023

belt was not needed returning and Is new took pictures ordering part needed office refund customer for belt thanks ; ordrng 1 WE3M26 (Drum bearings) and 1 WE14X25080 (Trap assembly) and 1 WE1M1067 (Bearing slide) and 1 WE1M825 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, Ohio 44145

Marie V

Job Details: 02/17/2023

"Cc that the unit is washing but is not cleaning very well and is not hot, ran diag found error code 7-1. No heat. Control programmed to deactivate heating . Ran full diag cycle and took temps over 150*. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Mayfield, Ohio 44143

Corina H

Job Details: 02/17/2023

CC that the ice maker is not working. Confirmed. Freezer 1 ice maker 6 ff 38. Ran step 56 e5 thermistor is bad in ice maker. Will need a new ice maker. ; ordrng 1 W11579560 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Kirtland, Ohio 44094

Jason N

Job Details: 02/17/2023

"Ran auto test cycle. Found actuator did not shift into agitation mode. Checked under unit, found actuator arm not seated into splutch yoke. Replaced actuator using customer supplied pre part. Reran auto test cycle, all functions passed. Op test good."

We serviced a

GE DISHWASHER

Model GDF630PGM0BB

Near Chardon, Ohio 44024

Joe O

Job Details: 02/17/2023

Cc: not powering onFound control is powered on. Led flashing. Ui not powering on. Needs ui. ; ordrng 1 WD21X31908 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near North Ridgeville, Ohio 44039

David R

Job Details: 02/17/2023

Replaced deli drawer and control. Tested. Good. All components working. Customer said they havent had any issues. Good. Op Test Ok.

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Geneva, Ohio 44041

Dan

Job Details: 02/17/2023

"Customer complaint that unit is not making ice, ice maker is making clicking/grinding noises and not cycling, unit needs new ice maker ; ordrng 1 WR30X39345 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Westlake, Ohio 44145

Marie V

Job Details: 02/17/2023

"Cc of an error code , confirmed, found that theres water at the float switch, can tell that water was coming from fill hose. Tested unit , no leaks, removed door, and ran unit, no leaks, no water marks on the floor, only at the cover underneath fill hose, took pics, removed appliance from cabinet and inspected, no leaks found at this point. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFE28PSKBSS

Near Rocky River, Ohio 44116

Marie V

Job Details: 02/17/2023

"Cc of a noise coming on and off and a ice build up on ice maker box. Found fan from fresh food section needs to be replaced is getting 13vdc constant. , also ice maker is missing a screw that keeps it flushed with the wall. If is loose water will also come out instead of going to icemaker. Corrected issue. Ordering fresh food section fan.; ordrng 1 WR60X26866 (Fresh food section fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Windham, Ohio 44288

Brian M

Job Details: 02/17/2023

Cc unit not cooling Again found unit to be properly cooling Normal temps 1 in freezer and 38 in freezer Normal frost pattern Advised to watch

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Geneva, Ohio 44041

Dan

Job Details: 02/17/2023

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Cleveland, Ohio 44135

Manny

Job Details: 02/17/2023

"Cc unit shutoff on it own and he has to unplug it to reset it. Check control and relays are hot, while testing components unit went off and not fans or compressor running but UI still had power, unit. Needs main control replaced.; ordrng 1 W10843055 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2431KF1

Near Geneva, Ohio 44041

Dan

Job Details: 02/17/2023

"Customer complaint that unit leaked, started normal wash cycle, unit filled and began washing, canceled, unit drained, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model Mhw5500fw0

Near Kirtland, Ohio 44094

Corina H

Job Details: 02/17/2023

"MODEL/serial tag are wiped clean, took pic. CC that the unit is leaking. Confirmed. Started a cycle The basket is not spinning freely. Found the bolt broken off of the rotor and stator. Will need a new basket, rotor, stator and bolt. Did unplug unit and advised customer to not use the washer.; ordrng 1 W10901175 (Tub) and 1 W11253212 (Bolt) and 1 W10870751 (Stator) and 1 WPW10544980 (Rotor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Jason N

Job Details: 02/17/2023

"Cc unit randomly stops working, cooling, lights, dispenser functionsCustomer also stated they are leaking water from under the deli drawers. Confirmed, found ff evaporator drip pan bowed, will need replaced. Unit is not cooling at this time, no dispense functions are working. Checked pantry board for signs of corrosion or shorting. Some moisture inside board space, but board is functional. Unplugged board and power cycled unit. Unit functions restored. Left pantry board unplugged, advised customer to monitor unit functionality. If after several weeks, unit did not have issues, then we can replace pantry board. Ordering drip pan to remedy ff drain issue. ; ordrng 1 W11457241 (Drip pan)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Strongsville, Ohio 44149

David R

Job Details: 02/16/2023

"Cc unit not cycling through. No error codes. Ran diagnostics test mode. Did not agitate or spin. Buzzing noise. Followed SP #: W11632927. Replaced cap from t/s. Ran diagnostics again. Good, all components working. Ran a quick wash, good. Op Test Ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.51133213

Near Westlake, Ohio 44145

Gabriel P

Job Details: 02/16/2023

"Replace led light,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/16/2023

"Customer complaint that unit is not working m started normal wash cycle, door locked, unit filled and began washing, , repeated with same results, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/16/2023

"Replaced pump motor, tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/16/2023

"Cc that the unit is not working and it showed an error code. Confirmed, found error code f6e2 communication error and f2e1 ui stuck button. Took panel off and verify voltage going to panel has 5vdc. Unit will need panel. ; ordrng 1 W10838672 (Control panel)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW2A

Near Cleveland, Ohio 44102

Marie V

Job Details: 02/16/2023

"Cc of unit making noises and not working. Con. Unit will run motor and drain pump but it will not add any water. Verify voltage going to float switch, none, also verify voltage going to water valve none. Unit will need new timer. ; ordrng 1 154858101 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, Ohio 44134

Marie V

Job Details: 02/16/2023

"Cc that the unit is not completing cycle. Ran diag , no error codes. Ran auto test, pass. Tilted unit, found oil from gearcase. Ordering gearcase, cam and belt. Will replace latch on return visit. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL DISHWASHER

Model DWU9200AAX

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 02/16/2023

Replace seal opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Andover, Ohio 44003

Dan

Job Details: 02/16/2023

"Customer complaint that unit is backfilling with water, ran test cycle, unit filled, washed and drained, started normal wash cycle, unit filled and began washing, unit drained, unable to duplicate the problem ,unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, Ohio 44024

Dan

Job Details: 02/16/2023

"Installed new air damper, found last air damper that was installed was missing foam gasket, installed new filter head, advised customer to monitor"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, Ohio 44094

Dan

Job Details: 02/16/2023

"Found heat exchanger falling apart, heat exchanger is part of evaporator assembly, unit needs new evaporator ; ordrng 1 WPW10218037 (Evaporator)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, Ohio 44111

Marie V

Job Details: 02/16/2023

"Cc that the top burner is not cming off to clean in. Also flames are too high, corrected all burners. Also unit will need small burner and right front. Cust will install. ; ordrng 1 WPW10515453 (Small burner) and 1 WPW10636224 (Burner top)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, Ohio 44077

Dan

Job Details: 02/16/2023

"Customer complaint that unit is leaking, confirmed, found water line not inserted properly, corrected, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, Ohio 44077

Dan

Job Details: 02/16/2023

"Customer complaint that unit fills too much, Ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, found hot water line disconnected from wall, advised customer that hot water line needs to be connected, pressure hose is clear, started normal wash cycle, unit started filling, motor is not running, just humming, found bad capacitor, unit needs new capacitor; ordrng 1 W11158830 (Capacitor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AEP12

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 02/16/2023

"Control making clicking sound and not making unit work ordering ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

GE DRYER

Model GFDR270EH0WW

Near University Heights, Ohio 44118

Manny

Job Details: 02/16/2023

"Cc unit making noise, verified and unit sounds like something is broken inside, took apart and roller support on bulkhead is bend and rollers are hard to spin, and theres is damaged to the drum where the support bend, unit will need drum, front bulkhead, and all 5 rollers, support still good and can be reused. Customer will not proceed with the repair.; ordrng 5 WE03X10016 (roller asm wheel)s and 1 WE20X10160 (support drum front) and 1 WE21X10026 (drum assembly), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BBL01

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 02/16/2023

"Installed control. Microwave still giving f6e8 error. Spoke with bj, ohmed out harnesses. He led power. Blew fuse during testing. Needs microwave fuse; ordrng 2 WP4375321 (fuse)s"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Seven Hills, Ohio 44131

David R

Job Details: 02/16/2023

"Replaced tubs, stator, clutch, rotor, slider, washplate, gearcase. Ran test 51/52. All components working. Good. All functions working, good. Op Test Ok."

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Garfield Heights, Ohio 44128

Brian M

Job Details: 02/16/2023

Adjusted burner valve to customers liking OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near University Heights, Ohio 44118

Manny

Job Details: 02/16/2023

"Cc unit making noise. Ran diagnostics, found F5e2 for door lock error, verified and lock is good, ran auto cycle and heard a noise coming from the back, took back cover off and found rotor bolt loose, fasten bolt reran auto test and no noise, opt test ok."

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