Service History 639

We serviced a
MAYTAG DRYER GAS
Model MGD9700SQ0
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
, Found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
Recovered refrigerant, replaced cond fan and motor, control bd, ice maker and comp kit, pulled 28”vac w/pump, watched, charged 4.75oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
We serviced a
WHIRLPOOL WASHER
Model WET4027EW0
Near Cleveland, OH 44114
Brian B
Job Details: 04/04/2018
. Found shipping brace/ pins were not removed from back. Also, found vent is smashed behind unit. Advised office that vent will have to be replaced. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Bay Village, OH 44140
Brian B
Job Details: 04/04/2018
Found machine very loud when spinning. Main bearings have failed. Checked lower components. Rotor and stator are still good. Will give est on shaft and bearings. Customer does not want to repair at this time. Paid sc. good for 30 days.; , Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KERC607EAL0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2018
Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt
We serviced a
KITCHENAID RANGE
Model KERC607EAL0
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2018
Found some pads not responding and some digits in display are out. Fault code on display is for failed touch panel. Will need panel and board. Both parts have been discontinued. Office to research parts and report to warr co..; ordrng 1 3190378 (microcomputer) and 1 9752355CT (CONSOLE GLASS), saved tckt
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Willoughby, OH 44094
Arthur V
Job Details: 04/04/2018
Found unit control not lighting While working Needs control and water valve. ( hot valve just hums. ; ordrng 1 W11188527 (CONTROL ) and 1 W11205048 (WATER INLET VALVE), (GV)
We serviced a
WDF750SAYW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 04/04/2018
Adjusted drain line and advised on soap and using pods. Found wash motor not turning over. Has power. Needs sump assy replaced. Cust will be thinking on repair. Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/04/2018
Upon arrival unit in a continuous drain mode. Let unit finish and ran diagnostics found long fill no fill error. Needs water valve,drain hose and clamp ; ordrng 1 W10826733 (hose) and 1 W11127357 (WATER VALVE ASSY) and 1 WP356138 (clamp), schdld next appmnt for 4/9 MON
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 04/04/2018
Replaced bulkhead Cycled unit no noise. Unit heating properly Unit op test ok. ; Job Cmpltd,
We serviced a
MAYTAGSXS SXS REFRIGERATOR
Model MZD2665HEB
Near Kent, OH 44240
Robert A.
Job Details: 04/04/2018
Found frz evap frozen, bi metal open, jumped out, no power from control, needs control and bimetal, i/m stuck at 4, needs i/mCust to let us know;
We serviced a
GE REFRIGERATOR
Model GSS25GGHBCBB
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
Found highside leak, replaced section of tubing, pulled 28”vac w/pump, watched, good, charged 4.75oz r134a, unit cooling, op test ok; used 1 TJAF1200 (CHARGING TUBE), and 1 W10895757 (6/5COUPLING) from stock, Job Cmpltd,
We serviced a
LGN3624BW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 04/04/2018
Customer complaint that unit stopped mid cycle, found belt snapped, installed new belt, op test good ; used 1 341241 (BELT) Job Cmpltd
We serviced a
CWG3100AAS13 MAYTAG
Model WALL OVEN
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/04/2018
CC that the temp does not stay. Found the igniter is weak. Replaced the ignitor from t/s. Optest ok. ; used 1 12400035 (IGNITER) Job Cmpltd
We serviced a
KUDE60FVSS3 KITCHENAID
Model DISHWASHER
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/04/2018
CC that the unit does not wash the dishes and the soap dispenser does not open. Found the latch on the soap dispenser latch is broken. Will need a new dispenser. Cust does not want to repair
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Corina B
Job Details: 04/04/2018
CC that the unit is leaking. Found the tub was leaning forward and the water valve was running down the back of the tub. Leleved the tub. Ran a spin and drain unit is level. Ran a normal load no leaks. Optest ok.; Job Cmpltd
We serviced a
WRF757SDEM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Corey L.
Job Details: 04/04/2018
Customer complaint freezer has frost and ff section has ice built up on top left corner behind ice maker, confirmed, found service pointer addressing continual frost build up in freezer, called techline spoke with Austin, gave me a part number W10688359 per techline 7721669312; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 4/11 WED
We serviced a
AGD4675YQ3 ADMIRAL
Model DRYER
Near Cleveland, OH 44102
Corey L.
Job Details: 04/04/2018
Customer complaint dryer not spinning, confirmed found belt broken, tension pulley intact, replaced belt, op test good; used 1 341241 (BELT) from stock, Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 04/04/2018
Customer complaint fridge making loud noise, confirmed ff evap frozen, ice built up to fan causing blade to hit ice, thermistor found loosely attached with a few cm gap between thermistor and copper, corrected thermistor, steamed out ice; Job Cmpltd
We serviced a
KODC304ESS00 KITCHENAID
Model RANGE
Near Cleveland, OH 44124
Brian M
Job Details: 04/04/2018
Cc complaint lower oven not heating up, found thermostat on back wall open, needs thermostat replaced; ordrng 1 W11165152 (thrmst-fix), schdld next appmnt for 4/10 TUE
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near South Euclid, OH 44121
Brian M
Job Details: 04/04/2018
Cc that unit shakes wile spinning . Leveled unit, and advised the customer that with the suspension it does vibrate a little. Pop took pic 3-22-18; Job Cmpltd
We serviced a
FFHS2322MWKA FRIGIDIARE
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Brian M
Job Details: 04/04/2018
Installed tube kit for ice maker , OP TEST OK ; Job Cmpltd,
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 04/04/2018
Customer complaint that unit is warming up, fresh food section temperature at 49 degrees, freezer section temperature at 45 degrees, found leak at filter drier connection, recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890128, 1 W10890131, and 2 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Lakewood, OH 44107
Dan H
Job Details: 04/04/2018
Customer complaint that unit starts and stops by itself, Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit already running when tech arrived, unit shut off at 20 minutes left in cycle, found timer contacts c-b and c-a open should be closed, unit needs new timer, customer will contact us about rescheduling for return visit; ordrng 1 WPW10642928 (timer)
We serviced a
WRS571CIDM01 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/04/2018
Found air damper knocking. Needs replaced. ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 4/9 MON
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/04/2018
Unit is sparking correctly. Replaced burner head. Op test ok. ; Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2018
Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2018
Found front left leveling leg tapping in spin. Adjusted. And advised on loading. Op test ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWKA
Near Sheffield Lake, OH 44054
Brian B
Job Details: 04/04/2018
Checked temps, temps are normal. Found Icemaker motor running, but rake not turning. Will need new Icemaker. Office to order part; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/9 MON !,
We serviced a
WHIRLPOOL DOWNDRAFTVENT
Model UXT4030ADS2
Near Lorain, OH 44053
Brian B
Job Details: 04/04/2018
Found unit does not move a lot of Air. Checked voltage 120v input. Called whirl TL, Joel, 7721667148. He said that this is only 190 cfm unit and is the lowest airflow you can get. Unit is working properly. Better units would have airflow of 500 or greater. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Concord Township, OH 44077
Arthur V
Job Details: 04/04/2018
Found unit not draining due to customers plumbing. (Clogged plumbing under sink). Tried to get UI to fail. Could not Unit worked each time attempted. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBLA
Near Conneaut, OH 44030
Arthur V
Job Details: 04/04/2018
Replaced control. Op test good. ; Job Cmpltd,
Near Russell Township, OH 44022
Robert A.
Job Details: 04/04/2018
KITCHENAID WALL OVEN Installed clock, op test ok; Job Cmpltd,
We serviced a
WRF532SMBM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/04/2018
Unable to duplicate any noise issues advised OK to sell. Op test ok. ; Job Cmpltd
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Rocky River, OH 44116
Dan H
Job Details: 04/04/2018
Customer complaint of thumping sound, found a metal button in felt slide, removed, no noise now, op test good ; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Dan H
Job Details: 04/04/2018
Installed new thermostat, op test good,; Job Cmpltd
We serviced a
FFGF3023LBE FRIGIDIARE
Model RANGE
Near Cleveland, OH 44128
Corina B
Job Details: 04/04/2018
CC that the front 2 burners do not come on. Cleaned the burner heads. One burner will light the other one will need burner head. Called SM to order part ; ordrng 1 316438200 (burner,5k), schdld next appmnt for 4/9 MON
We serviced a
MVWX655DW WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Brian M
Job Details: 04/04/2018
Cc that water is way to low, ran calibration and auto test unit is running as design. Advised customer on loading machine for best optimization op test ok Job Cmpltd
We serviced a
MVWX655DW WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Brian M
Job Details: 04/04/2018
Cc that water is way to low, ran calibration and auto test unit is running as design. Advised customer on loading machine for best optimization op test ok Job Cmpltd
We serviced a
MMV1164WW1 MAYTAG
Model MICROWAVE
Near Aurora, OH 44202
Corina B
Job Details: 04/04/2018
CC that the fan does not turn off after the unit is done. Turned the microwave on several times fan did not stay. Advised cust if cooking on the cooktop on the back burners can turn on the fan to the microwave. Optest ok. ; Job Cmpltd
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE OVEN
Near Solon, OH 44139
Corina B
Job Details: 04/04/2018
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWKA
Near Sheffield Lake, OH 44054
Brian B
Job Details: 04/04/2018
Checked temps, temps are normal. Found Icemaker motor running, but rake not turning. Will need new Icemaker. Office to order part; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/9 MON !,
We serviced a
JCD2389GEB JENN-AIR
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 04/04/2018
C that the crisper front cover came off. Found the cover to the crisper drawer came off. Re installed the cover. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Corey L.
Job Details: 04/04/2018
Installed gearcase assembly, calibrated, op test good; Job Cmpltd
We serviced a
MFF2558VEW6 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corey L.
Job Details: 04/04/2018
Installed new damper control, op test good, pulled unit out for customer to sweep and pushed unit back; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Mentor, OH 44060
Robert A.
Job Details: 04/04/2018
Recovered refrigerant, replaced ff evap, comp and drier, pulled 28”vac w/pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok; used 1 TJSF1200 (CHARGNG TUBE), 1 W10895720 (8.5/5 COUPLER), 1 W10895757 (5/6COUPLER), and 1 W10896689 (5/4COUPLER) from stock 1044305352, Job Cmpltd,
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Brooklyn, OH 44144
Brian M
Job Details: 04/04/2018
Replaced Front glass op test ok ; Job Cmpltd
We serviced a
WHRE550H1WW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44109
Brian M
Job Details: 04/04/2018
Cc that washer was not spinning. Found motor flashing 1 long stop time , also found belt off motor, put belt back on and ran test cycle found loud grinding noise coming from motor. Needs motor and belt replaced estimate only do not order parts
We serviced a
MMV4205DS1 MAYTAG
Model MICROWAVE
Near North Olmsted, OH 44070
Dan H
Job Details: 04/04/2018
Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) Job Cmpltd
We serviced a
WMH32519FZ0 WHIRLPOOL
Model MICROWAVE
Near Brook Park, OH 44142
Dan H
Job Details: 04/04/2018
Customer complaint that something popped and now nothing works, capacitor is good, diode is good, main fuse is good, had customer turn on breaker, saw arcing coming from behind unit, unit is hard wired in, this is an install issue, advised customer that they need an electrician to correct power supply , unit is operating as designed ; Job Cmpltd
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Parma Heights, OH 44130
Dan H
Job Details: 04/04/2018
Wrong burner head recieved, ordering left front burner head, spark board is not needed ; ordrng 1 WPW10515455 (burnr-head), schdld next appmnt for 4/12 THU
We serviced a
WZF34X16DW01 WHIRLPOOL
Model UPRIGHT CHEST
Near Strongsville, OH 44136
Chad P.
Job Details: 04/04/2018
Found control dead. Has power. Needs control replaced. ; ordrng 1 W10847847 (CONTROL. ), schdld next appmnt for 4/9 MON
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/04/2018
Installed chatter kit and handle. Op test ok. ; Job Cmpltd
We serviced a
MVWB835DW3 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/04/2018
Ran unit on normal wash and drain spin with load. Unable to duplicate the issue. ; Job Cmpltd
We serviced a
MHW5100DW0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/04/2018
Replaced pump. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2018
Replaced broken water inlet assembly. Tested unit. . Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairview Park, OH 44126
Brian B
Job Details: 04/04/2018
, Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairview Park, OH 44126
Arthur V
Job Details: 04/04/2018
Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Fairview Park, OH 44126
Arthur V
Job Details: 04/04/2018
Pulled machine out. Replaced broken upper tracks. Reinstalled machine. Ran test cycle. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE515S0EW1
Near Edgewood, OH 44004
Arthur V
Job Details: 04/04/2018
Replaced power cord and terminal block. Tested. Op test good. Top burners working also ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVB00
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/04/2018
Replaced fan motor and blade. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/04/2018
Installed harness, ran unit, op test ok; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN COMBO
Model JJW9627AAW
Near Novelty, OH 44072
Robert A.
Job Details: 04/04/2018
Installed clock, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
ARB8057CB AMANA
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Chad P.
Job Details: 04/04/2018
Found unit not defrosting. Advanced timer into defrost. Timer checks good. Found element open. Also thermostat is bulged. Needs heater and thermostat replaced. ; ordrng 1 12001937 (thermostat, DEFROST) and 1 WP67002493 (HEATER), schdld next appmnt for 4/9 MON
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 04/04/2018
Washer not draining. Found open winding in drain pump. Replaced drain pump from truck stock. Tested ok.; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd
We serviced a
ED25RQXYW02 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Macaulay G.
Job Details: 04/04/2018
Replaced dual water valve in refrigerator. Tested water valve, water coming out ok, no leaks. Fills ice maker.; Job Cmpltd
We serviced a
ED5FTGXKQ02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 04/04/2018
Replaced thermostat in refrigerator. Unit turning on and cooling ok.; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details: 04/04/2018
Took pictures of leak damage, light damage water found a hole under unit, simply went straight down for the most part onto basement concrete floor, customer states nothing was damaged, there is a light ballast very close to where leak occurred, but no evidence of water touched it, drain line popped off, clamp was not fully installed onto pump outlet, corrected, op test good; Job Cmpltd
We serviced a
WRF560SEYW02 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corey L.
Job Details: 04/04/2018
Customer complaint making noise while dispensing water, confirmed very airy sound while dispensing, found water supply line not seated all the way at the connector on back of unit, corrected, op test good; Job Cmpltd
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Euclid, OH 44117
Corey L.
Job Details: 04/04/2018
Installed bearing stator rotor and rps, calibrated, op test good; Job Cmpltd
We serviced a
11092581200 KENMORE
Model WASHER
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 04/04/2018
CC that when in a spin cycle it shakes bad. Found the pads are worn down. Will need new pads. Called SM to order parts. ; ordrng 1 285219 (pad) and 1 285744 (pad-suspen), schdld next appmnt for 4/9 MON
We serviced a
MSD2454GRW MAYTAG
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 04/04/2018
CC that the unit does not dispense ice or water. Found the switch is corroded and one of the wires is broken off. Will need a new switch and wires. Called SM to order parts. ; ordrng 1 WP61005520 (switch- li), schdld next appmnt for 4/9 MON
We serviced a
GHWS3600F0WW GE
Model WASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 04/03/2018
Replaced seal oring, main gasket, rear tub, basket with trunnion, and front tub. Found pressure chamber and hose damaged. Offife to order pressure tube and chamber.; ordrng 1 WH41X10348 (hose (pressure)) and 1 WH41X10353 (air chamber), schdld next appmnt for 4/9 MON
We serviced a
KRFC300EWH01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 04/03/2018
, Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890099, 1 W10890117, 1 W10890128, and 1 W10890291 from stock, Job Cmpltd
We serviced a
RTW4516FW2 ROPER
Model WASHER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 04/03/2018
Installed all parts listed and placed core on truck for return. Op test ok. ; Job Cmpltd
We serviced a
WTW8600YW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/03/2018
CC that the unit is leaking and that it’s really loud on a spin cycle. Checked underneath and found oil leaking from the bearing. Will need a new bearings. Customer does not want to repair ; Job Cmpltd
We serviced a
FFBD2406NW0A FRIGIDAIRE
Model DISHWASHER
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/03/2018
he cust received the wrong part. The part does not have a part number on it. It’s the correct part order. ; ordrng 1 154877801 (overlay), schdld next appmnt for 4/9 MON
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 04/03/2018
Replaced the parts listed. Brought core back for return. Optest ok
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 04/03/2018
Replaced the parts listed. Brought core back for return. Water dispenser is working. Advised cust to wait 24hrs before inserting food. Optest ok. ; Job Cmpltd
We serviced a
MGT8655XS01 WHIRLPOOL
Model RANGE
Near South Euclid, OH 44121
Corey L.
Job Details: 04/03/2018
Customer complaint lower oven not preheating, confirmed no glow at ignitor, ignitor is getting 120v, unit needs lower oven bake ignitor; ordrng 1 WPW10324738 (igntr-oven), schdld next appmnt for 4/9 MON
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near University Heights, OH 44118
Corey L.
Job Details: 04/03/2018
Customer complaint of white residue on delicates, ran diagnostics found f0e5 off balance load, suspension is good, control kit w11111455 not correct kit for this model, the kit matching this units model number is part# W11111459; ordrng 1 W11111459 (cntrl-elec KIT), schdld next appmnt for 4/6 FR
We serviced a
WFC150M0EW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Corey L.
Job Details: 04/03/2018
Customer complaint range is sparking in back, terminal block burnt at red stud, harness ok, all wires in the unit are intact, installed customer supplied power cable and terminal block, op test good, unable to confirm improper install as customer removed terminal block ; Job Cmpltd
We serviced a
WFG320M0BB2 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Dan H
Job Details: 04/03/2018
Installed new oven door gasket, op test good ; Job Cmpltd
We serviced a
WFG530S0ES1 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2018
Customer complaint that oven shuts off, started bake for 350 degrees, burner lit right up, oven heated to 350 degrees, burner shut off, burner relit on its own, burner shut off, then burner lit and ignitor kept sparking and burner shut off, unit needs ignitor and dsi board ; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10511278 (module-spk), schdld next appmnt for 4/9 MON
We serviced a
KMHC319EBL1 KITCHENAID
Model MICROWAVE
Near Avon, OH 44011
Macaulay G.
Job Details: 04/03/2018
Replaced air duct, harnesses, and magnetron. All tested ok. Door control cable is damaged. Office to order cable.; ordrng 1 W10508741 (harns-wire), schdld next appmnt for 4/6 FRI
We serviced a
WFE524CLBS0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/03/2018
Installed burner. Op test ok. ; Job Cmpltd
We serviced a
106.72209202 KENMORE
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/03/2018
Installed evap fan. Op test ok. ; Job Cmpltd
We serviced a
JXD7036YS3 JENN-AIR
Model DOWN DRAFT HOOD
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/03/2018
File# 7721655871 Replaced both switches, switch cover, upper motor arm, and control switch. Unit still struggling to go completely up. Called Jenn-Air. Spoke with Joel. Said to try dismounting unit, but made no difference. Completely uninstalled unit and still did not work properly. Called Jenn-Air again, they are putting file in for review and will be contacting either myself or the customer with the next step
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2018
Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate and high speed spin, unit did not spin or agitate, found motor not plugged into harness, no damage, connected motor, unit spins and agitates, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2018
Customer complaint that unit is not operating, ran diagnostics found f8e1(long/no fill) and f5e3( lid unlock fault) error codes, cleared, ran manual test cycle, lid locks and unlocks, cold and hot water valves open and close, started normal wash cycle, unit filled and cancelled cycle, ran diagnostics found f8e1 error again, cleared, found pressure hose disconnected from control, reconnected pressure hose, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2018
Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2018
Customer complaint that unit is not operating, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate and high speed spin, unit did not spin or agitate, found motor not plugged into harness, no damage, connected motor, unit spins and agitates, op test good ; Job Cmpltd
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 04/03/2018
Found only rod sent. Parts look up on Marcone is wrong. Found part number 17 is the switch. Confirmed on different web sites and photos. Need to reorder switch. ; ordrng 1 WP9757262 (SWITCH), schdld next appmnt for 4/6 FRI
We serviced a
MGDB855DC3 MAYTAG
Model DRYER
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 04/03/2018
Customer complaint fascia is cracked, confirmed crack on top left of unit exposing control, unit needs new fascia; ordrng 1 W10849061 (panel-cntl FASCIA), schdld next appmnt for 4/6 FRI
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/03/2018
Customer complaint washer not spinning, ran diagnostics found f0e5 off balance load, f7e1 basket speed fault, cleared error codes, ran spin test, unit spun for 5 seconds then stopped, gave me f7e1 again, shaft sloppy on basket gearcase needs replaced; ordrng 1 W11035751 (gearcase), schdld next appmnt for 4/6 FRI
We serviced a
MVWB855DC2 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44122
Corey L.
Job Details: 04/03/2018
Customer complaint of f7e1 error code, ran diagnostics confirmed f7e1 pressure system fault, did step 6 twice, started normal wash, unit filled and advanced to wash, unit spun and drained, unable to duplicate the problem, unit operating as designed ; Job Cmpltd
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Parma, OH 44129
Corina B
Job Details: 04/03/2018
CC that the unit does not dry the clothes. Found there was lint trapped inside the vent causing a restriction. Cleared vent. Advised cust to clean lint trap after every use. , Optest ok. ; Job Cmpltd
We serviced a
WTW4950XW3 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Corina B
Job Details: 04/03/2018
The model number does not match the warranty, cust called warranty company and does not have a warranty. Pd sc. CC that the unit does not spin and there is water left in the unit. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F0E2 – OVER SUDS CONDITION DETECTED, F7E1 – BASKET SPEED FAULT,. Will need a new shifter. Advised cust to 1-2 tablespoons of detergent. Customer does not want to repair
We serviced a
MDB7749SBM1 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44113
Corina B
Job Details: 04/03/2018
Replaced the parts listed. Ran unit for 5-10 minuets with door panel off. No leaks. Optest ok. ; Job Cmpltd