We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Sheffield, OH 44054
Paul H.
Job Details: 10/13/2017
Ran diagnostics, no errors, ran auto test, proceeded fine, checked pressure hose, good, started a normal wash, with auto sensing selected, unit is filling too much for auto sensing, issue appears to be pressure switch related, ordering main board; ordrng 1 W11124710 (CNTRL),
We serviced a
MGD9700SQ0 MAYTAG
Model DRYER
Near North Kingsville, OH 44030
Jeff M
Job Details: 10/13/2017
Coils where failing. Not lighting after 4 lights. Installed new part unit op tested good ; used 1 279834 (COIL) from stock,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 10/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Jeff M
Job Details: 10/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GSS25XGNACC GE
Model REFRIGERATOR
Near Wickliffe, OH 44092
Chad P.
Job Details: 10/13/2017
Found unit is not defrosting and this is the main issue with freezing in lower door. And not making ice. Found defrost heater open. Needs defrost heater. Tech replaced interface as the one on the unit was damaged. Needs heating element replaced. Tech will install the rest of the oarts on return. Cust requests c.p. Back. Please place on cancelation list. C.p. Can run call again at the end of the day. ; ordrng 1 WR51X10055 (heater,defrost),
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 10/13/2017
Installed pressure switch. Op test ok. ; Job Cmpltd,
Near North Olmsted, OH 44070
Chad P.
Job Details: 10/13/2017
WHIRLPOOL COOK TOP , Found valves for each burner are seized. Unable to break free. Unit is not safe to operate. Tech turned off gas to unit. Mod and serial tag is no longer visable. Unit is non repairable.
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44136
Paul H.
Job Details: 10/13/2017
Installed interlock assy. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EH0
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 10/13/2017
Cc warm zone button missing, found button out of holder, reset and tested op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWF880R10SS
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 10/13/2017
Found sump/adapte leaking, pump rusted/ leaking, needs sump ams; ordrng 1 WD01X10104 (CLAMP3.34) and 1 WD01X10210 (CLAMP22.72) and 1 WD01X10219 (SUMP PLATE39.68) and 1 WD01X10279 (CLAMP3.02) and 1 WD01X10335 (CLAMP13.71) and 1 WD12X10308 (PUMP ADAPTER30.75) and 1 WD18X10026 (SUMP INLET 31.81) and 1 WD1X1392 (CLAMP41.73) and 1 WD26X10048 (PUMP74.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $582.08 CC Ref # 859459931, schdld next appmnt for 10/23 MON ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Novelty, OH 44072
Robert A.
Job Details: 10/13/2017
Installed frz door, op test ok; Job Cmpltd,
We serviced a
KUDC10IXWH7 WHIRPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 10/13/2017
CC that there is water in the dw and its not draining. Started at normal cycle, and it drained. The water at the sink is 113*. Advised the cust to turn the hot water tank up to 125*. Will need a drain hose, drain pump and pump motor. ; ordrng 1 8269144A (drain hose) and 1 WPW10348269 (pump-drain) and 1 WPW10780877 (pump&motor), schdld next appmnt for 10/20 FRI
We serviced a
JS968SK6SS GE
Model RANGE
Near Euclid, OH 44117
Corina B
Job Details: 10/13/2017
CC that on bake its not baking, but on convection bake it will bake. Turned oven to 350*. Heated to 350* the bake element is on and the broil element is on. Turned the convection bake to 325*. Heated to 325*. Working as designed. Optest ok
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Cleveland, OH 44104
Brian B
Job Details: 10/13/2017
Customer is no longer in the office, closed for the day..Customer already put control in. Office was supposed to send him a label and he will ship back to whirl. Office was to bill for ser call and part only. Place on tomorrow route if office wants BJ to pick up core..;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Ridgeville, OH 44039
Brian B
Job Details: 10/13/2017
Replaced left french door. Set controls.. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS0
Near North Ridgeville, OH 44039
Brian B
Job Details: 10/13/2017
Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
MVWB766FW0 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 10/13/2017
Customer complaint that unit is leaking, found fill hise not tightened at supply valve, tightened fill hose, no leaks, op test good ; Job Cmpltd
We serviced a
MHW3505FW0 MAYTAG
Model WASHER
Near North Randall, OH 44128
Dan H
Job Details: 10/13/2017
Customer complaint that unit walks across floor, found shipping bolts still installed, removed shipping bolts, op test good,; Job Cmpltd
We serviced a
KSC23C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 10/13/2017
Customer complaint that fresh food section is not cooling, found fresh food section evaporator frozen solid, unit needs new control, no need to contact tech line i have spoken to them before about other units with same issue; ordrng 1 WPW10235503 (cntrl-elec), schdld next appmnt for 10/20 FRI
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/13/2017
Customer complaint of loud pop and sparks coming out of microwave, confirmed, found transformer burned, unit needs new transformer; ordrng 1 W10847161 (transformr), schdld next appmnt for 10/27 FRI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB03
Near Avon Lake, OH 44012
Brian B
Job Details: 10/12/2017
Checked temps, 30frz, 44 ff, 39 icebox... removed frz evap cover.only top right corner is frosted. Leak in sealed system. Ran diag, step 4, valve is working.. ran step 56, e1 code, no cooling..will need ff evap and filter. Customer will call whirl to see if he can get auth for repair. Do not order parts until cust calls back. Allown 3-4 hrs for return visit.; , Job Cmpltd, saved tckt
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Avon Lake, OH 44012
Brian B
Job Details: 10/12/2017
Replaced center burner bezel. Left unused ones with cust so he can replace as needed.; Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18PNZB1
Near Westlake, OH 44145
Brian B
Job Details: 10/12/2017
I/m on, not making ice. Turned off unit. Disconnected waterline from bottom of valve/ regulator, water supply good. Reconnected and turned on. Ran diag. All functions seem to be working. Ran normal cycle. Reservoir filled and made and dropped a slab of ice. Filled for next cycle, then just sat there. Checked bin thermister, within range. Reset power and tested again. Unit is now working. ; Job Cmpltd,
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Brian B
Job Details: 10/12/2017
When turned on water valve energizes but water just trickles through fill tube. When compressor started, it makes a very loud mechanical knocking sound... Internal damage. Ran diag, step 8, compressor and cond fan, fan motor has 120v but is not running. Will need comp, cond fan, water valve and filter. Office to order parts. Allow 4 hrs for return visit.; ordrng 1 W10124096 (fan,motor) and 1 W10823815 (COMPRESSOR) and 1 W10897719 (WATER VALVE) and 1 WPW10200037 (FILTER), schdld next appmnt for 10/19 THU !
We serviced a
WHIRLPOOL WASHER
Model NFW7200TW
Near Ravenna, OH 44266
Robert A.
Job Details: 10/12/2017
Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Atwater, OH 44201
Robert A.
Job Details: 10/12/2017
Ff55, frz-7, found ff evap frozen, per svc pntr w11033419Needs ff evap cover and control; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER), schdld next appmnt for 10/20 FRI ! [***],
We serviced a
SF114PXSB0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44105
Dan H
Job Details: 10/12/2017
, Customer complaint that oven is not heating, started bake for 350 degrees, ignitor not glowing, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) Job Cmpltd
We serviced a
JBP78WY3WW GE
Model RANGE
Near Perry, OH 44081
Benjamin B.
Job Details: 10/12/2017
Found bake element wire burnt repaired op test ok
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Brian B
Job Details: 10/12/2017
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Atwater, OH 44201
Robert A.
Job Details: 10/12/2017
Ff55, frz-7, found ff evap frozen, per svc pntr w11033419Needs ff evap cover and control; ordrng 1 W10865825 (CONTROL) and 1 W10889841 (EVAP COVER), schdld next appmnt for 10/20 FRI ! [***],
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ET0
Near Kent, OH 44240
Robert A.
Job Details: 10/12/2017
Ran diagnostics, no codes, set bake 300, at 12:14, watched preheat, 12:24 unit said preheated, checked temp at 12:44, took temp of oven, within 5 deg of setting, cust thermometer reading 25deg high, let unit cycle, tested at 12:55 temp still within 5deg, unit working correct, op test okNote:Allow unit to preheat 25-30 min before putting food in oven; Job Cmpltd,
We serviced a
DFE29JSDGSS GE
Model REFRIGERATOR
Near Perry Township, OH 44081
Benjamin B.
Job Details: 10/12/2017
f 55 freezer 1. Fresh evap not running there is a serive pointer for this need to order kit WR49X25197 cust trying to get part dont order wait to here from cust ; schdld next appmnt for 10/20 FRI
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/12/2017
Unit not running when I arrived, no cooling at all, ran test 4, can visibly see there was an RC defrost issue previously, still has frost buildup on RC evap, in test four both compartments began cooling, seems RC issue is only problem, ordering thermistor/harness/fan, also ordering board for readout issues with thermistors and lockout of FC cooling; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (HARNESS/FAN),
We serviced a
KUCS03FTSS3 KITCHENAID
Model COMPACTOR
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/12/2017
I found the top directional switch had contacts that were permanently closed needs new top directional switch; ordrng 1 WP777811 (SWITCH)
We serviced a
WMH53520CS WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
CC that the unit is not heating. Put a cup of water in the unit, did not heat. Amp draw 10.3 amps. Pulled unit down checked the diode no deflection, diode is shorted. Magatron has less then 1 ohm. Capacitor has deflection. Will need a new magatron. Called GS to order parts. ; ordrng 1 W10818686 (magnetron), schdld next appmnt for 10/19
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 10/12/2017
Installed new fan and harness, op test good ; Job Cmpltd
We serviced a
AE08000FSO FRIGIDAIRE
Model DRYER
Near Madison Township, OH 44057
Benjamin B.
Job Details: 10/12/2017
Ran unit on normal cycle found unit squeeling needs rear bearing. Also i recomdmemd belt and idler because of its age ; ordrng 1 131863007 (belt dryer) and 1 134503600 (belt) and 1 5303281153 (bearing kit-rear), schdld next appmnt for 10/16 MON
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 10/12/2017
Moisture in top right of FC, took picture, it looks like the way the door is loaded is causing FC door to not seal properly, cleared frost and moisture and rearranged items in door, explained to customer, seal is good; Job Cmpltd,
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Jeff M
Job Details: 10/12/2017
Fridge is having a cooling issue. The internal temperature is room temperature. I found that the compressor is drawling almost one full amp which is a locked rotor. The fridge has not work since day one one customer plugged it in she would like a new fridge; ordrng 1 W11025999 (COMPRESSOR) and 1 W11131873 (CONTROL)
We serviced a
ALW480DAW AMANA
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 10/12/2017
Found pulley came off and chewed up washer and retainers. Also, belt worn. Needs pully retainers and belt replaced
We serviced a
PFSS5RKZHSS ge
Model refrigerator
Near Avon, OH 44011
Paul H.
Job Details: 10/12/2017
No lights, not cooling, no UI, failed power supply, needs main board, ordering, also mullion has ceased to work, customer was getting moisture before unit stopped, ohmed out mullion, open, ordering as well; ordrng 1 WR17X12980 (refrigeration articu) and 1 WR55X11098 (board asm main contr),
We serviced a
WFW92HEFC0 whirlpool
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 10/12/2017
Replaced tub assembly, ran test cycle, sounds good, nice and quiet, op test ok.; Job Cmpltd,
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/12/2017
WHATTT ICKEMAKER Penguin macaical ; Job Cmpltd
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
The units dispenser hose is spraying water at random times while filling a cup of water there could possibly be a scratch or a Nick inside the fill hose. Everything eles tested good ; ordrng 1 W11126260 (WATER HOSES),
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Pierpont, OH 44082
Benjamin B.
Job Details: 10/12/2017
Installed water valve op test ok.cust meeds a filter system for well need to call water compnay ; Job Cmpltd
We serviced a
KFFS20EYMS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
CC that the water is making a bumping sound. Fill 10 glasses of water no noise. Replaced the filter. The copper line going to the unit is leaking. Will need a plumber to fix the 1/4 copper ferrall and nut. Turned water off until plumber can get out here. Took pic of the copper water line. Optest ok. ; Job Cmpltd
We serviced a
JGS8850BDS JENNAIRE
Model RANGE
Near Parma, OH 44129
Chad P.
Job Details: 10/12/2017
Found most of the keys in the control panel are dead. Needs control panel replaced. ; ordrng 1 WPW10206089 (PANEL, 309.60)
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 10/12/2017
Customer complaint that unit is not filling, started normal wash cycle, unit filled and advanced to wash cycle, repeated several times with same results, unit is operating as designed ; Job Cmpltd
We serviced a
MEDB765FW0 WHIRLPOOL
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 10/12/2017
Reinstalled front felt seal. Op test ok. ; Job Cmpltd,
We serviced a
GSH25JFTAWW GE
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 10/12/2017
Customer complaint that unit is not making ice, found ice bin full, cycled ice maker, ice maker ejected ice and filled, unit is operating as designed ; Job Cmpltd
We serviced a
FFTR1814LWJ FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 10/12/2017
Customer complaint that unit is not making ice, freezer section temperature at 27 degrees, fresh food section temperature at 56 degrees, found a partial frost pattern on evaporator, tapped the system, fo7nd in a 10” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator, customer does not want repair at this time
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Maple Heights, OH 44137
Jeff M
Job Details: 10/12/2017
Relvl the unit customer has yet to change the venting on the dryer and yet to get the outlet fixed; Job Cmpltd
We serviced a
GZ25FSRXYY2 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Corina B
Job Details: 10/12/2017
CC that there is no water coming out of the dispenser or making ice. Ff 34 fz 2. Checked the water valve, is open. Will need a new water valve. Cust has a saddle valve and a plastic waterline. advised cust to replace the saddle valve with a invalve and the plastic water line with a copper or braided flex line. The water vavle is open. Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Orwell, OH 44076
Benjamin B.
Job Details: 10/12/2017
Arrived unit was now leaking from inlet valve replaced valve also shifter was grinding also replaced and installed control; used 1 W10913953 (ACTUATOR), and 1 W11038711 (VALVE) from stock, Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Shaker Heights, OH 44122
Robert A.
Job Details: 10/12/2017
Found unit unplugged, plugged in, tapped system, in 22”vac, added r134a, good heat on highside, unit starting to cool, wrong comp received, too small, need to reorder; ordrng 1 W10160407 (COMP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 10/17 TUE ! [***],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LW0
Near Shaker Heights, OH 44122
Robert A.
Job Details: 10/12/2017
Installed i/m, cycled and filled, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDTE104ESS2 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\298480d.png], snapped 3 Quick
We serviced a
MEDB835DW MAYTAG
Model DRYER
Near Walton Hills, OH 44146
Jeff M
Job Details: 10/12/2017
I hooked the unit up too a 240vac outlet the unit heats. I put the unit in a test mode. The unit had no error code and the moisture sensor tested good.; Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Bedford, OH 44146
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KEMS308SBL00 KITCHENAID
Model WALL OVEN
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/12/2017
Found micro lamp is out. Not an accessable part for cust. Needs bulb replaced. Cc also states oven is not evenly baking. Ran bake and tested temps. Temps about 5 off. Calibrated. Found outter broil element it open. Needs element replaced. ; ordrng 1 WP9760774 (ELEMENT, BROIL) and 1 WPW10440740 (LAMP),
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Lakewood, OH 44107
Brian B
Job Details: 10/12/2017
Replaced outer glass door. Cleaned up broken glass. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Cleveland, OH 44120
Brian B
Job Details: 10/12/2017
Replaced control and wash pump assembly. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM01
Near Cleveland, OH 44113
Brian B
Job Details: 10/12/2017
Unit # is 310.. found crack in valve to i/m line. Will order new line.; ordrng 1 WPW10664271 (TUBING- VALVE TO I/M 1453), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 10/19
We serviced a
MDB9600AWQ WHIRLPOOL
Model DISHWASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 10/12/2017
Installed new gasket and user interface, latch recieved was incorrect part, ordering correct part; ordrng 1 W10130696 (handle,latch (bsq)), schdld next appmnt for 10/19 THU
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Chad P.
Job Details: 10/12/2017
Installed control. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
DG612 MAYTAG
Model DRYER
Near Brecksville, OH 44141
Chad P.
Job Details: 10/12/2017
Turned gas on. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS02 KITCHENAID
Model WALL OVEN
Near Bentleyville, OH 44022
Jeff M
Job Details: 10/12/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/12/2017
Replaced main control, ran a rinse and spin with a load, op test ok.; Job Cmpltd,
We serviced a
RED4516FW0 ROPER
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 10/12/2017
Plugged and ran, heated fine, temps correct, cycling appropriately, op test ok.; Job Cmpltd,
We serviced a
PYE4558AYW MAYTAG
Model DRYER
Near North Madison, OH 44057
Jeff M
Job Details: 10/12/2017
The belt is broken. Customer had the machine parts broken belt and hand customer said that you can put the belt on a return appointment is not needed. I also look for the belts in my truck and I cannot find it; ordrng 1 341241 (belt,drive), used 1 341241 (BELT) from stock,
We serviced a
HSWP1000M2WW HOTPOINT
Model WASHER
Near Geneva, OH 44041
Benjamin B.
Job Details: 10/12/2017
Ran unit on normal cycle found unit to be working as designed ; Job Cmpltd
We serviced a
MGR5752BDW MAYTAG
Model RANGE
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/12/2017
Found orfice holder on sears. Waiting on cust to get ahold of wpl and contact us for parts auth
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Madison, OH 44057
Benjamin B.
Job Details: 10/12/2017
Found top rack supports broken need to order supports.cust leaving for vacation on the 19th so they need first call 8:00am; ordrng 4 WPW10671907 (wheel)s, schdld next appmnt for 10/19 THU
We serviced a
S3700G3WW GE
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 10/12/2017
CC that the water leaks into the tub when off and the timer does not turn easily. There's a constant drip of water going into the tub. The timer does not turn. Will need a new water valve and a timer. Customer does not want to repair
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
Replaced the light switch in the fz. There is frost on the deli drawer and condestion on top of the ff section. Ff 37 fz 4. Checked the door gaskets, good. The damper for the deli drawer is good. Called FB and the deli drawer is for meats only because its closer to a freezing temp. Optest ok. ; Job Cmpltd
We serviced a
MDB4949SDH3 MAYTAG
Model DISHWASHER
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2017
CC that when hitting normal cycle it starts with 2hrs and 34 minutes to run then stops and goes to 2 minutes and drains. Started a normal cycle drain pump came on, filled ran for 30 seconds then went to 2 minutes. Reset the power, started a normal cycle, running as designed. Optest ok. ; Job Cmpltd
We serviced a
ART318FFDB03 AMANA
Model REFRIGERATOR
Near Cleveland, OH 44121
Dan H
Job Details: 10/12/2017
Customer complaint of frost build up in freezer section, confirmed, found freezer section and fresh food section doors not sealing on left side, used heat to expand and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd
We serviced a
MGR5752BDW MAYTAG
Model RANGE
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/11/2017
Left fromt burner tube broken need to order. Clock not repomgimg or lightimg cust said whirlpool is paying for everything only have auth for labor and svc cust callomg whirlpool having trouble finding parts on lookup might need to call marcome going to do at the end of the day ; ordrng 1 5701M754-60 (cntrl-elec), schdld next appmnt for 10/11 WED
We serviced a
GSH22JFXMWW GE
Model REFRIGERATOR
Near Euclid, OH 44123
Corina B
Job Details: 10/11/2017
CC that the i/m only works when hitting the paddle. Found rhe arm on the i/m is cracked. Will need a new i/m. Called GS to order part. ; ordrng 1 WR30X10093 (icemaker asm)
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer complaint that unit 8s not starting, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks, unit spun, unit is operating as designed ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model DWU7400AAX
Near Cleveland, OH 44107
Brian B
Job Details: 10/11/2017
Water leaking from bottom of door when. Found pump leaking. Also, dispenser latch, and door seal leaking.. wash arm separated. Machine 20 + years old. Not worth fixing. Will give est. customer does not want to repair. Do not order parts.; Job Cmpltd,
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 10/11/2017
Installed track stop, unable to find previous stop, started a cycle to hear operation, all functions sound good, pulled rack in and out a few times, stop is secure, op test ok.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Munson Township, OH 44024
Robert A.
Job Details: 10/11/2017
Found idler pully siezed, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, , Job Cmpltd,
We serviced a
KRBX109EWH00 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 10/11/2017
Found plastic screws that cover holes in door when door is changed are damaged. Needs both screws replaced. Unable to locate on the lookup. No answer from marcone. G.s. To please review. Tech took pics of part. No need to return. Cust will install.
We serviced a
WRF560SMYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 10/11/2017
Found freezer railes binding causing door to not close properly and resulting in frosting. Needs freezer rails replaced. ; ordrng 1 WPW10397635 (RAIL, RH) and 1 WPW10397636 (RAIL)
We serviced a
LGHB2867PF3 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Jeff M
Job Details: 10/11/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Based on previous call, issue still persists, wash motor is ineffective, ordering wash motor and seal kit; ordrng 1 6-919539 (wash motor seal kit) and 1 6-919922 (wash motor),
We serviced a
11068532700 KENMORE
Model DRYER
Near Westlake, OH 44145
Paul H.
Job Details: 10/11/2017
Replaced start switch, started a cycle, fired right up, op test ok.;
We serviced a
NTW4516FW WHIRLPOOL
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 10/11/2017
Unit is from aarons in ashtabula still under first year warranty per las found unit is leaking oil from gearcase. Need to order geacase shifter and control. Control is intermittent and not always responding; ordrng 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 W11124710 (CONTROL ), schdld next appmnt for 10/19 THU
We serviced a
MVWC425BW0 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer complaint that unit wont stop running, confirmed, found unit in demo mode, turned off demo mode, op test good ; Job Cmpltd
We serviced a
GTS18KBMBRBB FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 10/11/2017
Customer said at door unit has not been leaking since last visit, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Cleveland, OH 44107
Brian B
Job Details: 10/11/2017
Tested oven at 350. Oven heated and stabilized at 335. Entered calibration and set offset to +10. Rechecked oven. Oven now averaging 350. Optest ok. Also, replaced control panel sent to cust. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mantua, OH 44255
Robert A.
Job Details: 10/11/2017
Cc too cold in frz, doors not closing correctly, Ff35, frz1, frz set at 3ff set at 37, leveled unit, unit working as designed, op test ok; Job Cmpltd,
We serviced a
WRS322FNAM01 WHIRLPOOL
Model REFRIGERATOR
Near Andover, OH 44003
Benjamin B.
Job Details: 10/11/2017
Installed control and cleared frost from evap op test ok.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Garfield Heights, OH 44105
Dan H
Job Details: 10/11/2017
Customer complaint that unit is not starting, confirmed, found unit not recieving proper power from supply, advised customer that they need an electrician to correct power supply, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MSF25D4MDM01 MAYTAG
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 10/11/2017
Found damper in diffuser unable to find its home position. Needs diffuser replaced. ; ordrng 1 W10899382 (DIFFUSER),
We serviced a
WDT720PADB3 WHIRLPOOL
Model WASHER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 10/11/2017
No stored faults. Ran normal wash. Heated dry turned off. Turned on and cycled unit through test mode 2x. Heater is working. Advised on control and operations. Added rinse aide to unit. Op test ok. ; Job Cmpltd,
We serviced a
GMC305PDS08 WHIRLPOOL
Model MICROWAVE
Near Concord Township, OH 44077
Jeff M
Job Details: 10/11/2017
The unit has a door error code i found the right cam engaged with the door open I had the customer disconnect power I disengage the cam. the door error code is still being displayed. The cams are n/a cust is selling the home and wants to try the switches. Extra time needed ; ordrng 1 W10727408 (switch),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Willoughby, OH 44094
Alice M.
Job Details: 10/11/2017
The start switch came undone I reassembled the push to start switch nothing was broken unit tested good; Job Cmpltd