Service History 640 | Freds Appliance

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, OH 44266

Brian M

Job Details: 06/09/2021

Cc of no ice Found ice evap to be frosted over and drain clogged Clear clogAdvised to watch for 48 hours

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, OH 44141

David R

Job Details: 06/09/2021

"New panel dented, always screws to handle stripped and broke. Order panel and Handel screws ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 4 W10826179 (Screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 06/09/2021

"Replace freezer led,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, OH 44022

Jason N

Job Details: 06/09/2021

"Cc lights out in freezer section.Confirmed leds are dim in freezer section, found one completely out. Replaced top left led module using customer supplied pr? id part. Illumination returned to freezer section. All leds working in unit. Op test good. Retrieved control for return."

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Bedford Heights, OH 44146

Jason N

Job Details: 06/09/2021

"Cc unit not working, same start button issue as last timeFound start button detached from console holder. Reinstalled start button. Found retention clip has excess plastic around it preventing it from clipping properly. Removed plastic, clip now fully secured in console. Started dryer cycle. Op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/09/2021

"Customer stated they replaced the smart valve and still not dispensing water. Found customer replaced wrong water valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Painesville, OH 44077

Joe O

Job Details: 06/09/2021

"Cc: plastic piece behind upper rack tube brokeFound tab on rear of manifold broke. Needs upper rack manifold; ordrng 1 WPW10571946 (manifold), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1014XTXB2

Near Bedford, OH 44146

Jason N

Job Details: 06/09/2021

"Cc unit not cyclingRan diagnostics, found codes 5-1 for door stuck open, 6-4 for float switch open. Ran diagnostics cycle, cycle intermittent, found door switches making intermittent contact when pushing door. Found several screws on inner door panel loose holding door open slightly. Tightened screws, reran test cycle. Manipulating door did not cause cycle interrupt. Cycle stable. Op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44102

Jason N

Job Details: 06/09/2021

"Cc unit not washing, no water coming inChecked water source in, found valve turned off under sink. Ran diagnostics cycle, found code 3-3 for owi calibration failure( due to no water).Ran cycle in entirety. All functions good, no codes. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland, OH 44113

Jason N

Job Details: 06/09/2021

Installed vent deflector and gasket. Ran wash test. No leaks. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Atwater, OH 44201

Brian M

Job Details: 06/09/2021

Cc errors Found UI non responsive Replaced control and UI ran auto test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Euclid, OH 44123

Jason N

Job Details: 06/09/2021

"Cc unit error code f51Ran diagnostics, confirmed f51 rps sensor error. Ran auto test, basket seized up, would not move. Able to break basket free by hand. Bearings crunchy and loud. Unit needs bearing kit. Replaced using truck stock. Ran manual spin test. Op test good. ; used 1 W10435302 (BEARING) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Joe O

Job Details: 06/09/2021

Cc: not fillingAdvised customer these units do not fill like older washer. Found error code f8e1(long fill no fill). Ran auto test. All functions working. Ran calibration. Unit functioning as designed. Op test ok

We serviced a

MAYTAG DRYER

Model MDG6200AWW

Near Orwell, OH 44076

Brian M

Job Details: 06/09/2021

Cc unit not drying properly Found unit to be heating up properly Has good heat and air flow Could not duplicate a non heating issue at this time

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chesterland, OH 44026

Dan

Job Details: 06/09/2021

"Customer complaint that unit washes with hot water when set to cold, found hot and cold water lines reversed, corrected, op test good"

We serviced a

ROPER WASHER

Model rtw4516fw2

Near Lakewood, OH 44107

Marie V

Job Details: 06/09/2021

"Cc that the unit does not pass wash, it only fills with water and then it drains the water out. Ran diag found error code of F8E1 long fill no fill. Found drain hoses. The floor. Corrected issue, and ran a regular cycle, it filled and started washing. Called cust and explain that the drain hose need to be 39 from the bottom of the unit so water cant siphon out while filling. Op test ok "

We serviced a

KENMORE DRYER

Model 11085091400

Near Perry, OH 44081

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Repair kit

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Rocky River, OH 44116

Marie V

Job Details: 06/09/2021

"Replaced ice maker and cycle it. Pass. Advice cust to get rid of the first couple of batches of ice becau is a new icemaker and it was in a box,do not want them to use those first ones. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, OH 44136

David R

Job Details: 06/09/2021

"Replaced drain pump. Rain through diagnostics, no error codes, diagnostics cycle tested good. Ran normal cycle. Tested. Unit tested good, draining good. Op test ok"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Euclid, OH 44123

Jason N

Job Details: 06/09/2021

"Cc unit not powering onCustomer stated they used the unit a few times, last time it went out of balance and stopped working. Found unit had packaging material still wrapped around tub and components. Removed material, tested power to control board, good at 124v. Replaced main control using truck stock. Ran auto test and calibration. All functions passed, op test good. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Grafton, OH 44044

David R

Job Details: 06/09/2021

"Cc unit not working, when pressing start nothing will happen and no water will enter unit, display is showing. When got here customer plugged in unit, pressed start and unit went into a cycle. I went into diagnostics, tested, no error codes. Went through diagnostics cycle, good, water coming in and draining out properly, spinning my agitating. Went and tried a normal cycle, unit just constantly draining. Tried cancelling or turning off power. Drain still running. Unplugged unit. Started another cycle, quick wash, same problem. Ordering main control and UI and shifter; ordrng 1 W11519742 (Control) and 1 W11406492 (UI) and 1 W11481722 (Shifter)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Rocky River, OH 44116

Gabriel P

Job Details: 06/09/2021

Found rack warped but correct issue also spoke to bj senior technician he said if it happens again we will order a rack

We serviced a

KENMORE WALL OVEN

Model 790.4844341

Near Chardon, OH 44024

Dan

Job Details: 06/09/2021

"Customer complaint that unit is not keeping temperature, customer started bake for 325 degrees before tech arrived , unit changed to 350 degrees and heated to 390 degrees, unit needs new control, user interface , and oven temperature sensors , customer states that control and oven temperature sensor have been replaced, customer only want to replace user interface , customer does not want repair at this time; ordrng 1 139038870 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WHRE5550K2WW

Near Painesville, OH 44077

Joe O

Job Details: 06/09/2021

"Cc: reset not working on load size, not spinning, hoses need replacedRan drain and spin. Found unit is spinning. Entered diagnostics. All functions pass in diagnostics. Found no stored error codes. No motor codes. Needs control and hosesCustomer does not want to repair at this time ; ordrng 1 WH12X10439 (board asm mounted) and 2 TJ903804FF (Washer hose)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Painesville, OH 44077

Joe O

Job Details: 06/09/2021

Cc: not startingFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (Pulley) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Perry, OH 44081

Joe O

Job Details: 06/09/2021

Installed latch. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44108

Corina H

Job Details: 06/09/2021

CC that the oven is not heating and the glass is dirty. Confirmed. Advised cust the warranty company will not cover the cleaning of the glass. Checked the igniter 0 amps. Checked the control to the igniter 120 volts. . Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44106

Corina H

Job Details: 06/09/2021

CC that there was a noise. Confirmed. Drain pump stuck on. Ran diag F7e6 Motor Fault. Found the shifter not lined with the cam. Replaced the shifter from t/s. Started and agitate. Ran a calibration. Optest ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Madison, OH 44057

Jeff M

Job Details: 06/09/2021

The unit is not heating I found the heating element was open I did check the other fuses all the fuses appear to be good; ordrng 1 279838 (Heating element) and 1 S

We serviced a

AMANA DRYER

Model ALE331RAW

Near Madison Township, OH 44057

Jeff M

Job Details: 06/09/2021

Customer states that the tub was not spinning upon my arrival the tub was spinning. I loaded it down with blankets and three pillows the unit still spun

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Chagrin Falls, OH 44022

Dan

Job Details: 06/08/2021

"Customer complaint that lid is not locking, confirmed, found lid broken causing lid to not lineup with lock, unit needs new lid, customer does not want repair at this time; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Aurora, OH 44202

Brian M

Job Details: 06/08/2021

Installed drain pump Ran auto test OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Parma, OH 44129

Dan

Job Details: 06/08/2021

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garfield Heights, OH 44125

Dan

Job Details: 06/08/2021

"customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Maple Heights, OH 44137

Dan

Job Details: 06/08/2021

"Customer complaint that washer is making a grinding noise, ran drain and spin cycle, noise is drain hose vibrating off of back panel, adjusted, unit sounds normal now, op test good"

We serviced a

GE MICROWAVE

Model JVM2070SH001

Near Bedford Heights, OH 44146

Dan

Job Details: 06/08/2021

"Customer complaint that unit is not heating, confirmed, issue is on high voltage side, capacitor and diode are good, magnetron making loud humming/buzzing noise, unit needs new magnetron , customer does not want repair ; ordrng 1 WB27X10735 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Aurora, OH 44202

Dan

Job Details: 06/08/2021

"Customer complaint that agitator is not moving, confirmed, found shifter had fallen out of cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Willoughby, OH 44094

Joe O

Job Details: 06/08/2021

"Cc: broil kicking on during bake(burning food)Customer stated broil kicks on intermittently during bake. Stated it will kick on at highest setting, burning the food. Customer stated just the broil kicks on, it not every use. Ran test bake. Unit preheated. Unit functioning as designed. Quoted for control. Customer does not want to repair at this time.Op test ok; ordrng 1 W11528177 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near North Ridgeville, OH 44039

David R

Job Details: 06/08/2021

"Customer had questions about run time of unit. Checked over, unit checks good. Let customer know the compressor can run up to 80/90% of the time. Went into diagnostics, test 7. Changed to an automatic 8 hour defrost mode. Turned water on for customer and checked dispenser, good. Ive called for water, unit test good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, OH 44044

David R

Job Details: 06/08/2021

Washer/dryer combo. Cc unit dryer drum is not moving. Been unplugged for a couple weeks. Plugged in started up dryer and its working and the drum spinning. Tested different cycles and took panel off to check the inside. Let unit run. Heating and cycling. Belt looks good. No noises. Everything checks good.unit was running for 10 mins. Good. Op test ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2830WS02

Near Eastlake, OH 44095

Joe O

Job Details: 06/08/2021

"Cc: cooling fan errorFound error codes f8e0(low fan speed under speed). Ran fan test in diagnostics. Found upper blower fan not blowing at low speed. Need upper blower; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Broadview Heights, OH 44147

Corina H

Job Details: 06/08/2021

CC that the Lights are not working and the unit went High temp. Confirmed on the lights. Cust reset the breaker. Replaced the led lights in the ff

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Mentor, OH 44060

Joe O

Job Details: 06/08/2021

"Cc: little heat, long dry timesFound high pitch squeal. Found unit not heating. Igniter open. Needs igniter, rollers and pulley; ordrng 1 WP37001308 (ignitor) and 2 WP37001042 (support)s and 1 WPY54414 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Garrettsville, OH 44231

Dan

Job Details: 06/08/2021

"Customer complaint of f6e2 error, ran diagnostics found f6e3(miscommunication acu cannot hear ui), f0e3(overloaded) , f6e2(miscommunication ui and acu) , and f2e1(stuck key) error codes, unit needs new control and user interface, customer does not want repair ; ordrng 1 W11162441 (Ui) and 1 W11401710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTSS3

Near Avon, OH 44011

Marie V

Job Details: 06/08/2021

Cc that the door just falls down quick. Confirmed found cable for spring broken. Replaced both sides from T/S. Tested . Op test ok; used 1 8194001 (Link) from stock

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Painesville, OH 44077

Jeff M

Job Details: 06/08/2021

The idler pulley failed.; ordrng 1 WPW10547292 (Pulley) and 1 S

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 06/08/2021

Installed control Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, OH 44147

Corina H

Job Details: 06/08/2021

CC that the unit sometimes starts and there is a line in the screen. Confirmed. Will need a new main control and ui. Office to reschedule ; ordrng 1 W11419051 (Main control) and 1 W11478525 (Ui)

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Independence, OH 44131

Corina H

Job Details: 06/08/2021

Replaced the ui. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 06/08/2021

"Cc unit self clean not working properly Customer stated the self clean didnt clean the splatter off his oven door glass, but it did clean the inside of the oven. Advised customer that unit is working as designed. Customer will need to clean oven door glass manually. Unit working as designed."

We serviced a

KENMORE RANGE

Model 790.46602502

Near Painesville, OH 44077

Jeff M

Job Details: 06/08/2021

The Internet switch failed which also tripped the in-line fuse needs both switch and fuse; ordrng 1 318191023 (Switch) and 1 318005213 (Fuse) and 1 S

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB0

Near Cleveland, OH 44122

Corina H

Job Details: 06/08/2021

Replaced the tub. Started a cycle. Had to remove the model and serial. Cust put it in with the owners manual. Optest ok.

We serviced a

GE REFRIGERATOR

Model PDS22SFSARSS

Near Chardon, OH 44024

Dan

Job Details: 06/08/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 1 degrees, fans are running, compressor is running, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB835DW2

Near Painesville, OH 44077

Joe O

Job Details: 06/08/2021

Cc: squeaking/squealing noiseFound rollers and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, OH 44001

David R

Job Details: 06/08/2021

"Cc unit not agitating. Found actuator not in correct position of cam. Corrected, put back in correct spot. Tested. Good. Unit is agitating and spinning properly. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Mentor, OH 44060

Joe O

Job Details: 06/08/2021

Installed evap fan motor and harness. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/08/2021

"Cc unit making noise when in spin Ran manual spin test, loud bearing noise present. Unit needs heating kit. Replaced bearings, shaft and tub seal using truck stock. Ran spin test, no abnormal sounds heard. Op test good.; used 1 W10435302 (BEARING) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Lakewood, OH 44107

Jason N

Job Details: 06/08/2021

"Cc unit not cycling properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick cycle w/clothing. Let run in entirety. Cycle completed."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Berea, OH 44017

Marie V

Job Details: 06/08/2021

"Replaced door and hinges, gave cust advice . op test ok"

We serviced a

KENMORE WASHER

Model 110.5072011

Near Sheffield Lake, OH 44054

David R

Job Details: 06/08/2021

"Replaced water valves, tested. Good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Kent, OH 44240

Brian M

Job Details: 06/08/2021

Cc unit super loud Found bearings Loud and wash plate not budging Needs Gearcase washplate and clutch and slider ; ordrng 1 W11455453 (Gearcase) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10734521 (slider)

We serviced a

MAYTAG RANGE

Model MER6770AAW

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

Cc unit giving codes. Codes relate to control board problem and sensor problem. Followed tech sheet. Will need control. Control is discontinued. Unit is about 20 years old. Customer paid SVC. ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSC21C6MFZ00

Near Strongsville, OH 44136

Marie V

Job Details: 06/08/2021

"Cc that the unit has frost inside freezer. Confirmed, found gasket not sealing properly, steamed out and added petroleum jelly to gasket, and advised cust to allow at least an hour for the gasket to cool down with that shape . op test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Mentor, OH 44060

Joe O

Job Details: 06/08/2021

"Cc: not fillingFound no stored error codes. Ran normal cycle. Unit not filling. Ran auto test. Unit filling, washing, draining and spinning. Ran calibration. Ran normal cycle. Unit not functioning. Needs control.; ordrng 1 W11112658 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Strongsville, OH 44149

Marie V

Job Details: 06/08/2021

"Replaced pump assembly . Tested unit. Check for leaks, no leaks. Op test ok"

We serviced a

GE REFRIGERATOR

Model PSHF6TGXCDBB

Near Kirtland, OH 44094

Joe O

Job Details: 06/08/2021

"Cc: not cooling properlyFound temps in ff section at 58, freezer at 33. Found evap completely frosted over. Found heater open. Needs heater assembly. ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Wickliffe, OH 44092

Joe O

Job Details: 06/08/2021

Installed control box. New housing had a cut in it. Swapped the old housing to the new control. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Lakewood, OH 44107

Jason N

Job Details: 06/08/2021

"Cc unit coding f8e0 Replaced blower fan using customer supplied part. Ran bake test to 300 degrees. Fan turned on, no fault codes. Op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Cleveland, OH 44144

Jason N

Job Details: 06/08/2021

"Cc unit not working, making noise in spinRan diagnostics, found codes f8e1 for long fill, f2e1 for ui stuck button and f0e3 for overload. Ran auto test, all functions passed. Started load test with towels, then switched over to drain and spin. Spin test good, normal vibration. Could not duplicate noise or any issues at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, OH 44240

Brian M

Job Details: 06/08/2021

Cc of unit not agitating Found actuator broken Replaced using truck stock OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/08/2021

customer is having an issue with the machine not holding temperature. I preheated the oven to 350? its not sustain 350? after 10 minutes of dropped 20? so I adjusted the calibration by a positive 20? unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44109

Jason N

Job Details: 06/08/2021

Installed control board. Set to recommended. Advised customer to monitor.

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW

Near Willoughby, OH 44094

Joe O

Job Details: 06/08/2021

Cc: not staying onRan test cycle. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby, OH 44094

Joe O

Job Details: 06/08/2021

Cc: noiseRan test cycle. Found felt not seated correctly. Reseated felt seal. Op test ok

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Cleveland, OH 44105

Jason N

Job Details: 06/08/2021

Cc inside drum seal came offFound rear drum felt seal had come off and balled up on back of drum. Replaced felt seal using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WEGE745C0FS01

Near Kent, OH 44240

Brian M

Job Details: 06/08/2021

Cc legs are not movable Found legs to be working properly OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44120

Jason N

Job Details: 06/08/2021

"Cc unit making noise in cycleRan diagnostics, no codes stored. Ran auto cycle. Belt slipping on pulley when in spin, found oil coating belt and belt guard. Unit needs gearcase. ; ordrng 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

"Cc unit banging when sowing down from a spin. No error codes. Tested diagnostics, good, all components working completely. Found the drain hose smacking up against the back of the unit. Moved it behind hoses. Zip tied. Tested. Good. Op test ok."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

Customer had questions about the specs about unit. Tested microwave and oven. Both good. Op test ok.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Amherst, OH 44001

Gabriel P

Job Details: 06/08/2021

"Replace ui and moister harness and electrodes,opt test ok also it show no core return leave part with customer"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Cleveland, OH 44103

Corina H

Job Details: 06/08/2021

CC that the unit is not cooling. Confirmed. At room temp. Checked the pressure with the gauges High 190 psi low 0 psi equalized. Used nitrogen 140 psi and soap bubbles found a leak on the evaporator. Called t/l Austin asked about a coated evaporator will need to call whirlpool service department. ; ordrng 1 W10858281 (Evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Strongsville, OH 44136

Marie V

Job Details: 06/08/2021

"Repl control board ,defrosted fresh food section evaporator and installed new evap fan and thermistors. Op test ok.Brought core for return"

We serviced a

WHIRLPOOL RANGE

Model KODE500ESS05

Near Kingsville, OH 44048

Jeff M

Job Details: 06/08/2021

Customer is having an issue with the machine that sustaining temperature I preheated the unit to 350? it did not hold temperature dropped 20? calibrated the oven positive 20? unit tested good

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, OH 44047

Jeff M

Job Details: 06/08/2021

The broiler element failed not the bank. No eta; ordrng 1 W10249977 (Broiler element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Roaming Shores, OH 44084

Jeff M

Job Details: 06/08/2021

Cust is having a issue with the unit making noise. The sound of the compressor is making is normal the sound the customers is hearing is the Freon passing through the system unit is operating as designed the temperatures are all normal inside the units machine was making the noise as I was there it was the gurgling as the Freon was passing through the evaporator passing through the tubing . unfortunately theres nothing I can do about this noise this machine is operating as designed and functioning correctly.

We serviced a

WHIRLPOOL WALL OVEN

Model KOCE507ESS05

Near Roaming Shores, OH 44084

Jeff M

Job Details: 06/08/2021

The unit has an F1E5 inverter failed. Needs an inverter board and magnetron; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter) and 1 S

We serviced a

WHIRLPOOL WASHER

Model LSC8244DQ0

Near Madison, OH 44057

Jeff M

Job Details: 06/08/2021

Installed the new part op tested good. 3 suspension spring and 1 counter balance spring

We serviced a

WHIRLPOOL DRYER

Model LGB6300PW0

Near South Euclid, OH 44121

Jason N

Job Details: 06/08/2021

"Cc unit not heatingRan dryer test, found igniter not glowing. Checked power in to igniter, 0v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Reran dryer op test, good ignition and flame. Good airflow at vent outlet. Op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Perry, OH 44081

Jeff M

Job Details: 06/08/2021

Installed the new part op tested good. Ui

We serviced a

AMANA REFRIGERATOR

Model ABB2223DEW

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/08/2021

Found unit psi 20 into vacuum when running and high side very high when unit not running low side was 20 into vacuum and high side 0 add nitrogen and no thing came out of cap tube call whirlpool spoke to andy and is not repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Parma, OH 44129

Marie V

Job Details: 06/08/2021

"Cc that the unit stopped cooling. Took temps fresh food section 77* and 74* on freezer. Compressor is hot ,and not running. Tested compressor with a start device, it started running and closed freezer door for about 15 min to check frost pattern, no frost patter. Put a piercing valve from T/S on compressor, unit was on 28 vacuum, unit will need sealed system repair. Put evaporator fan on list because is loud. ; ordrng 1 W11334745 (Evap fan) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 WPW10313899 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Olmsted, OH 44070

Marie V

Job Details: 06/08/2021

Replaced control and shifter. Calibrated unit and ran auto test. Op test okBrought core for return

We serviced a

WHIRLPOOL RANGE

Model KFDC506JSS00

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

"Per entitlement page, shows unit in WARRANTY. Customer had questions about functionality. Went over and tested unit out. Everything working normally. Op test ok"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HB01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/08/2021

Customer showed pop took pic Cc of discoloration of burner after a boil over Advised on a cleaner kit recommended by whirlpool No physical issues found just cosmetic

We serviced a

WHIRLPOOL COOKTOP ELE

Model KICU569XBL00

Near Cleveland, OH 44102

Corina H

Job Details: 06/08/2021

Replaced both modules and unit is still throwing the same error code F63 and C91 called whirlpool tech line and spoke with Bryan explained issue and said for us to replace the right hand side burners and middle burner that it could be a bad sensor in the element. Ordering parts.; ordrng 2 WPW10396548 (Cookplate)s and 1 WPW10396779 (Plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, OH 44012

David R

Job Details: 06/08/2021

"Cc unit is leaking. Found ice build up underneath evap tray. Cleared all ice, cleared debris from the drain tube. Tested. Good. Op test ok."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS950ESS02

Near Avon, OH 44011

David R

Job Details: 06/08/2021

"Part not needed. Cc, FR burner not igniting. Found that the FR burners middle cap was switched wrong with the Middles burner middle cap. Corrected. Tested. Unit is good."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Westlake, OH 44145

Corina H

Job Details: 06/08/2021

Cc that washer is shaking and banging. Verified and ran a rinse and spin with a load of towels and unit. Leveled the feet. Optest ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Novelty, OH 44072

Dan

Job Details: 06/08/2021

"Customer complaint of screeching noise at beginning of cycle and sometimes unit drains and shuts off immediately when cycle is started, started normal wash cycle , no screeching noise heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brooklyn, OH 44144

Gabriel P

Job Details: 06/08/2021

"Found defrost working check thermister is good need control also customer wanted me to show her how to take out parts to get to evaporator so she can steam or clear all ice before I get back ; ordrng 1 W11035836 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

Our Service

Our Training