Service History 641

We serviced a
GHW9160PW0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Chad P.
Job Details: 06/20/2018
Found rear support and bearing for basket failed. Basket rubbing on front tub. Needs front tub, rear tub and basket replaced
We serviced a
GSHS5KGXGCSS GE
Model REFRIGERATOR
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 06/20/2018
Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 20 degrees, evaporator fan is not running , compressor and condenser fan are running, good frost pattern on evaporator, evaporator is recieving 120vac, unit needs new evaporator fan motor, customer does not want repair at this time; ordrng 1 WR60X10307 (mtr dc evap fan asm)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Dan H
Job Details: 06/20/2018
Customer complaint that dishes are not drying
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 06/20/2018
Installed new idler pulley and belt, op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 06/20/2018
Replaced lid latch. Ran automatic test. All tested ok.; Job Cmpltd
We serviced a
WFG505M0BW2 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44111
Chad P.
Job Details: 06/20/2018
Found console not aligning and chipped. Needs console replaced and aligned. Also, small chip in pain on side. Needs touch up. ; ordrng 1 511873 (paint, WHT) and 1 W11171357 (CONSOLE, WHT)
We serviced a
KUDP01ILWH1 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44124
Brian M
Job Details: 06/20/2018
, Cc that unit will not fill Found float stuck in the up position Put float back into position OP TEST OK
Near Euclid, OH 44123
Brian M
Job Details: 06/20/2018
FGHD2465NF2A Frigidaire Dishwasher Installed board Ran quick wash Time counted down normal OP TEST OK
We serviced a
JMC8127DDW Jenn-Air
Model Micro Oven
Near Parma, OH 44134
Corina B
Job Details: 06/20/2018
CC that the unit is dead. Tried to remove unit with oven cart. The wall is next to unit. Can not get the screws out of the panel. Will need 2 techs to pull unit out ($100.00 for extra tech) Advised cust that I’m assuming that it the control and control is no longer available. Cust does not want to have another visit to be sure.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 06/20/2018
No cool in fresh food. Did test 4 passed —-saw evap starting to frost over during test. Needs thermister which are part of the evap fan assembly ; ordrng 1 W11087438 (EVAP FAN ASSY W/ THERMISTERS ),
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CH1
Near Ravenna, OH 44266
Robert A.
Job Details: 06/20/2018
Found transformer burnt, needs transformer and tested to see if there are any more problems Did not reinstall unit, returning tech to reinstall; ordrng 1 W10733412 (TRANSFORMER), schdld next appmnt for 6/26 TUE ! [**], s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NHAXS00
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/20/2018
The unit was plugged in but the unit was off. I am plug the fridge I check the outlet for power outlet had power. I plug the machine back in it turned on evaporator frosted over and it started to cool unit tested good. I could not find an issue; , Job Compltd
We serviced a
MFI2569VEW1 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 06/20/2018
Drain was clogged with ice. Per special project S38253, parts are covered. Replaced grommet with p trap drain from truck stock. Used steamer to melt ice. All tested ok.; used 1 W10619951 (TUBE-DRAIN)
We serviced a
JGC8536ADS Jenn-Air
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/20/2018
Installed new parts, holes not lining up on orf to burner assembly, ordered front burner assembly, unit needs the 12.5k rear left burner assembly and front right 9.2k, ordrng 1 WP7527P002-60 (holder-orf 9.2K) and 1 WP7527P003-60 (holder-orf 12.5K)
We serviced a
GY397LXUS0 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Chad P.
Job Details: 06/20/2018
Installed element. Op test ok.
We serviced a
WDF520PADW Whirlpool
Model Dishwasher
Near Eastlake, OH 44095
Brian M
Job Details: 06/20/2018
Cc of no heat Found heater giving intermittent ohm readings Needs heater replaced ; ordrng 1 W10518394 (heater)
We serviced a
WTW8540BW1 Whirlpool
Model Washer
Near Wickliffe, OH 44092
Brian M
Job Details: 06/20/2018
Cc of leak still Could not duplicate the issue Took apart detergent cup and reinstalled no cracks in cupSpoke to whirlpool stated that everything we done is the right thing and nothing else can be done
We serviced a
KRFF707ESS01 Kitchenaid
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 06/20/2018
CC that there is water on the floor. Found a crack in the drain pan. Will need a new drain pan. Advised cust to replace the plastic water line with a copper or braided flex line. Called SM to order part. ; ordrng 1 W11225840 (DRAIN PAN. )
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Garfield Heights, OH 44105
Dan H
Job Details: 06/20/2018
Customer complaint that ignitors are lighting on their own, landlord is not here with pop, tenant does not have pop, ran entitlement pd is 11/8/17, unit is plugged in, no ignitors are arcing on their own, unable to duplicate the problem, unit is operating as designed, if problem reoccurs unit will likely need ignitor switches; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near South Russell, OH 44022
Robert A.
Job Details: 06/20/2018
Installed rt ff door gasket, steamed into form, op test ok; Job Cmpltd,
We serviced a
IK8FXNGFDM00 IKEA
Model REFRIGERATOR
Near Cleveland, OH 44113
Dan H
Job Details: 06/20/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 2 W10891056 from stock, Job Cmpltd
We serviced a
WOD51ES4EB00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/20/2018
Replaced fixed thermostat. Tested unit. All tested ok.; Job Cmpltd
We serviced a
MZF34X20DW00 MAYTAG
Model FREEZER
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 06/20/2018
Found inner door liner warped and no longer mating with the cabinet. Needs door assy replaced. ; ordrng 1 W10746789 (DOOR ASSY
We serviced a
LGHB2867PFHA Frigidaire
Model Refrigerator
Near Independence, OH 44131
Corina B
Job Details: 06/20/2018
Replaced the housing. Optest ok
Near Concord Township, OH 44077
Arthur V
Job Details: 06/20/2018
WHIRLPOOL M/W OTR Found switch assembly faulty Replaced switch assembly. Op test good ; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Beachwood, OH 44122
Robert A.
Job Details: 06/20/2018
Ff 36, frz 2, found damper making noise not working correctly, unit not defrosting correct, heater and bimetal good, put into forced defrost good, needs damper and harness; ordrng 1 WP67003903 (DAMPER7050) and 1 WP67005162 (HARNESS4889), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $369.72 CC Ref # 1139323701, schdld next appmnt for 6/26 TUE ! [**],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Willowick, OH 44095
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested failed. The housing has the button is not the control; ordrng 1 W10632601 (overlay) and 1 WPW10464767 (HOUSING ), schdld next appmnt for 6/26 TUE 8-12,
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 06/20/2018
Noise is due to vibration from filter drier sitting against rear cover. Adjusted drier. All tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMB00
Near Concord Township, OH 44077
Arthur V
Job Details: 06/20/2018
Found icemaker not cycling. Forced cycle unit cycled and filled. Needs icemaker. Do not move up. Cust going on vacation reschedule at customer request ; ordrng 1 W10884390 (icemaker), schdld next appmnt for 7/3 TUE !,
We serviced a
WFW9151YW00 WHIRLPOOL
Model WASHER/DRYER STACK
Near Cleveland, OH 44114
Dan H
Job Details: 06/20/2018
Installed new boot, op test good ; Job Cmpltd
We serviced a
TAWB600JQ0 ESTATE
Model WASHER
Near North Madison, OH 44057
Dan H
Job Details: 06/20/2018
Installed new lid switch. Op test good ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 06/20/2018
When engaging for spin, basket is spinning separate from wash plate. Cam is engaging completely and basket is dropped. Office to order gearcase. ; ordrng 1 W11035751 (gearcase)
We serviced a
KUDC10IXWH1 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/20/2018
User interface needs replaced
We serviced a
WRF767SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/20/2018
Wrong parts ordered. Ordered correct part number for interface. ; ordrng 1 W11224590 (INTERFACE)
We serviced a
DU1100XTPS6 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 06/20/2018
Found unit still not heating. New element and thermal cut off check good from control. Removed control assy. Found k2 relay over heating. Relay dropping power to element. Needs control replaced. Likely over heated do to faulty heater.
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 06/20/2018
Replaced cam. Ran service mode and drain spin. Found drain line tapping on the back of the unit. Secured drain line. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near University Heights, OH 44118
Robert A.
Job Details: 06/20/2018
Found frost around frz door, door seal good, per svc pntr needs fan kit, installed fan and tower seal, sealed cab to liner, op test ok Called tl sm; used 1 W10916494 (FAN KIT) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 06/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVY05
Near Madison, OH 44057
Arthur V
Job Details: 06/20/2018
Unit running upon arrival. Per the description from the customer unit quits cooling then they adjust the cold control and unit starts. Advised cust could be cold control or adc bd. Advised customer what to do if it happens again and call back with descriptions ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEW6
Near Geneva, OH 44041
Arthur V
Job Details: 06/20/2018
Upon arrival unit icemaker bail arm in off position. Put bail arm down and icemaker cycled and filled. Advised customer about how the bail arm works. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near University Heights, OH 44118
Robert A.
Job Details: 06/20/2018
Found frost around frz door, door seal good, per svc pntr needs fan kit, installed fan and tower seal, sealed cab to liner, op test ok Called tl sm; used 1 W10916494 (FAN KIT) from stock, Job Cmpltd,
We serviced a
WED9400SU0 Whirlpool
Model Dryer
Near Huntsburg, OH 44046
Brian M
Job Details: 06/20/2018
Cc of unit vibrating Found coins in dryer vent also found heater not working Replaced heater used truck stock OP TEST OK ; used 1 WP8544771 (ELEMENT)
We serviced a
AED4475TQ0 Whirlpool
Model Dryer
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/20/2018
Customer complaint dryer does nothing, confirmed timer not even ticking, voltage to unit good, found thermal fuse open, quoted customer, ok, replaced op test good, customer has a foil style 4” vent reducing to a 3” vent for about 2 feet before outside, advised customer to have a 4” Installed and the foil vent is a fire hazard and should be replaced with solid metal or semi solid metal vent; used 1 WP3392519 (THERMAL FUSE)
We serviced a
RF388LXGZ Whirlpool
Model Range
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint when daughter was frying and it didn’t work the same as it used to, also the oven when baking a cake is not the same as before, seal on bottom of door is caked with grease and flattened that could be cleaned, all stove burners and bake element are working as designed
We serviced a
GH7145XFZ1 Whirlpool
Model Microwave
Near Wickliffe, OH 44092
Corey L.
Job Details: 06/20/2018
Customer complaint microwave does not heat like it used to, loaded a glass of water for 30 seconds, unit is heating properly, found a crack under handle, cosmetic damage, part 8169641 she needs color is not available unable to quote, unit is operating as designed
We serviced a
KDTE334GPS0 Kitchenaid
Model Dishwasher
Near Montville, OH 44064
Brian M
Job Details: 06/20/2018
Cc that unit will not work Found water in tub will not drain Turn drain on just clicks and hums Needs drain pump ; ordrng 1 WPW10531320 (pump-drain),
We serviced a
KUDS50SVSS4 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/20/2018
CC that the dispenser does not open. Ran diag dispenser door did not open. Checked the dispenser connections. Will need a new dispenser. Called SM to order part. ; ordrng 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/20/2018
Installed actuator in washer, ran through calibration. Wash tub is spinning separate from wash plate during spin.; ordrng 1 W11035751 (gearcase)
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/20/2018
Pump and motor assembly not pumping water, diverter not working.; ordrng 1 W11025157 (pump&motor)
We serviced a
FDE747RET0 FRIGIDAIRE
Model DRYER
Near Cleveland, OH 44109
Dan H
Job Details: 06/19/2018
Customer complaint that light is not working and unit is not working, found bulb blown, light is recieving 120vac, started normal dry cycle, unit started, unit heated, drum is spinning, unit needs new bulb
We serviced a
JGB750EEF2ES GE
Model RANGE
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/19/2018
Installed temperature sensor in range. Tested range=operating properly.; Job Cmpltd
We serviced a
GU2275XTVY1 Whirlpool
Model Dishwasher
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/19/2018
Customer complaint dishwasher won’t start just blinks, confirmed unit is not accepting selections and then randomly picking a combination of lights to repeatedly blink, stuck key test shows ui needs replaced, found silver migration on ui ribbon; ordrng 1 WPW10175237 (panel-cntl),
We serviced a
DU810DWGU2 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/19/2018
Installed pump and motor OP TEST OK
We serviced a
MAYTAG WASHER
Model MVWB850620
Near Mentor, OH 44060
Jeff M
Job Details: 06/19/2018
The individual dispensers were overfilling I adjusted the water valves to decrease the pressure unit test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Eastlake, OH 44095
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM
Near Willowick, OH 44095
Jeff M
Job Details: 06/19/2018
appears that the door was left open and the food was coded in the layer of frost I did cycle the icemaker to be sure unit tested good ; Job Cmpltd,
We serviced a
FFU1464DW2 Frigidaire
Model Freezer
Near Chesterland, OH 44026
Corina B
Job Details: 06/19/2018
C that food is defrosting and water is coming out. Found the drain hole is frozen. The thermostat is at the coldest setting. Will neeed a thermostat. Called SM to order part. ; ordrng 1 216788000 (control,temp 9399),
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, OH 44094
Jeff M
Job Details: 06/19/2018
he vents are plugged the vents are probably over 100ft long The dryer room is at the front of the house where it then so it appears to be in the rear of the house. I gave him Gerry’s number for him to come out to clean the vents and get his opinion on what you should do. I recommended to customer to get a LV “long venting” whirlpool dryer; Job Cmpltd,
Near Chesterland, OH 44026
Corina B
Job Details: 06/19/2018
ED2SHAXMQ10 Whirlpool Refrigerator
We serviced a
RANGE WHIRPOOL
Model RF386PXGQ
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/19/2018
The unit exceeded temperatures. Runaway temp the unit needs a new control and temp sensor ; ordrng 1 WP6610057 (CONTROL ) and 1 WP8053344 (TEMP SENSOR ), schdld next appmnt for 6/25 MON
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW2
Near South Euclid, OH 44121
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WGG745SS0FS02
Near Andover Township, OH 44003
Arthur V
Job Details: 06/19/2018
Found all burners adjusted properly including both oven burners and top oven broil burner. The look of the flame is designed to be that way. Op test good. ; Job Cmpltd,
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Andover Township, OH 44003
Arthur V
Job Details: 06/19/2018
Cust complaint unit making a bad noise when cycling. Found lg amount of lint in blower housing area causing issue. Removed lint. Ran small load of clothes to test with weight in it. Unit ran 10 min no issues. Unit op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/19/2018
Plugged in unit, turned on, unit running, op test okOfr. 1606002440; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/19/2018
Inspected unit inside and out, no signs of a fire, op test okOfr 1606002437; Job Cmpltd,
We serviced a
WRT138FZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
c of condensation in fridge Found liner to have big gaps Filled gaps with silicone sealer OP TEST OK
We serviced a
WRT138FZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
Cc of leaking Could not duplicate issue But found gaps in liner Used silicone to fill in gaps OP TEST OK ; used 1 W10841140 (SEALANT )
We serviced a
WEE730H0DS0 Whirlpool
Model Range
Near Cleveland, OH 44113
Brian M
Job Details: 06/19/2018
Cc of error Found error F8E0Replaced cooling fan Ran self test OP TEST OK
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/19/2018
Customer complaint the water is way too hot, ran diagnostics found f0e4 water too hot to shift into high speed spin, found hot and cold hoses reversed, correct, op test good, unit is in basement next to to floor drain;
We serviced a
MDG3706AWW MAYTAG
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/19/2018
Found shaft and pulley on motor failed, belt worn out.; ordrng 1 WP2200376 (motor-drve) and 1 WP40111201 (belt)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXBL8
Near Concord Township, OH 44077
Arthur V
Job Details: 06/19/2018
Found control faulty. Needs control. Est = 89.95 sc. 105.00 labor. 175.08 parts and shipping. Total est =395.93. Part needed is W10479761. Cust does not want repaired ; Job Cmpl
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, OH 44143
Arthur V
Job Details: 06/19/2018
Customer complaint not cleaning dishes Found customer not running water in sink before starting dishwasher also customer not using rinse aid. Water force from motor is good. Passed cup test. Advised cust to try using the soap samples with the rinse aid and to run the hot water first before starting dishwasher Also Advised cust that the top rack was loaded improperly causing some of the issues ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model CEM2745FQ0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
COMMERCIAL UNIT. Found lid switch actuator open. Replaced with truck stock. Op test good. Parts covered under warranty ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER ELE
Model CEM2745FQ0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
COMMERCIAL UNIT. Found lid switch actuator open. Replaced with truck stock. Op test good. Parts covered under warranty ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
Found bearing loud. Needs gearcase and spanner nut. ; ordrng 1 W11035749 (GEARCASE ) and 1 WP21366 (nut-spaner),
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 06/19/2018
Installed valve, ran test 51, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Brimfield Township, OH 44266
Robert A.
Job Details: 06/19/2018
Found unit not getting cold water, valve humming, screen clear, needs valve Installed cust supplied valve, tested valve, good, ran test 51, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH965AWW
Near Aurora, OH 44202
Robert A.
Job Details: 06/19/2018
Installed motor and housing, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 06/19/2018
Cc handles loose, tightened, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DWH0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 06/19/2018
Installed control and panel, ran diognostic cycle, op test ng, water leaking through sump, needs sump Cust to let us know; ordrng 1 WPW10455260 (SUMP152.35) and 1 WPW10705575 (OWI2633),
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 06/19/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJFA1200, 1 W10890075, 1 W10890087, 2 W10890117, 1 W10890131, 1 W10890290, 1 W10891056, 1 W10891058, and 1 W10898074 (LOK PREP)
We serviced a
NGD4655EW2 Whirlpool
Model Dryer
Near Cleveland, OH 44102
Brian M
Job Details: 06/19/2018
Cc that unit does not heat Found gas shut off Turned gas valve on OP TEST OK
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/19/2018
WTW4816FW2
We serviced a
GSL25JFTABS GE
Model Refrigerator
Near East Cleveland, OH 44118
Corina B
Job Details: 06/19/2018
CC that the unit is not cooling. Ff 60 fz 30. Removed evap cover good frost pattern. The evap fan is not running. Will need a new fan and control.
We serviced a
WRS312SNHM00 Whirlpool
Model Refrigerator
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/19/2018
Customer complaint door is too hard to open, doors are level, unit is level right to left with a slight decline back to allow door to slowly shut, customer is an older lady who has a tough time opening the door, seals are perfect, put petroleum jelly around door seals, did not make a difference, unit is operating as designed,
We serviced a
JGC1536ADS Jenn-Air
Model Cooktop
Near Cleveland, OH 44120
Corina B
Job Details: 06/19/2018
CC that the burner are not lighting. Found the burners are sparking when one burner is lighting. When turning the burner on for two of them no spark. Will need a new burner head, Switches, manifold. The lt front burner the screw broke off into the ORFICE. Will need a new orfice and screws. Called SM to order parts advised cust to have silicone removed from cooktop before coming back.; ordrng 1 7513P515-60 (manifold p) and 1 7527P114-60 (holder- or) and 4 WP3368921 (screw-torx)s and 1 WP7527P006-60 (holder-orf) and 1 WP7527P026 (ORFICE) and 2 WP7527P026-60 (holder-orf)s and 1 WPW10184468 (harns-wire) and 1 WPW10406243 (burnr-head CENTER) and 3 WPW10406797 (burnr-head)s and 1 WPW10406878 (burnr-head)
We serviced a
WTW7000DW3 Whirlpool
Model Washer
Near Cleveland, OH 44111
Brian M
Job Details: 06/19/2018
Cc that unit trips breaker Took pics of POPFound unit installed to a GCFI outlet Plugged unit into different outlet Ran Auto and Calibration Test OP TEST OK Advised on replacing outlet with non GCFI;
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Brian M
Job Details: 06/19/2018
Cc that part of the UI is not working Found Ui not staying on selection Replaced ui ran Calibration OP TEST OK
We serviced a
CRE9600CCM Maytag
Model Range
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
CC that the back lf and front RT burners will be on low and go to a high setting not all the time. Turned the burners on. Will need switches. Called SM to order parts ; ordrng 2 WP7403P239-60 (switch)s
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
Whirlpool Washer CC that the washer works on one cycle and the hot water does not go into the unit. Started a super wash then a normal wash, washer agitated. Started a spin cycle, cycled. The hot water is not coming threw. Hot water going to the unit. Will need a new wate
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Found harness damaged between rps sensor and stator, also stator cracked.; ordrng 1 W10183157 (kit) and 1 WPW10419333 (stator)
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44134
Dan H
Job Details: 06/19/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Replaced control board and panel. Tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KFIS29BBMS00 Kitchenaid
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/19/2018
Customer complaint of a loud noise, confirmed ice build up on frz section evap interfering with the fan making the noise, evap has good frost pattern, defrost heater and thermistor was within range 5.5k at 44 degrees, unit needs new boards, quoted, cleared ice from evap, reset power to the unit, customer wants to wait a week or so and see if it was a one time thing,
We serviced a
KUDS30IXWHA Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/19/2018
Replaced the adjuster. Optest ok
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Brian M
Job Details: 06/19/2018
Installed temp sensor Ran test bake 350 OP TEST OK
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/19/2018
Maytag Dishwasher CC that the washer is making a noise in a spin cycle. Ran diag F7E1 – BASKET SPEED FAULT. Started a spin cycle, will need a gearcase. Called SM to order part. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase),
We serviced a
WDF320PADW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not cleaning the dishes, placed glasses upright in rack, started normal wash cycle, incoming water temperature at 74 degrees, glasses filled, Advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not heating, started unit, unit heated, unit is operating as designed ; Job Cmpltd