We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Rocky River, OH 44116
Paul H.
Job Details: 10/03/2017
Ran diagnostics, long fill, lid lock, cleared, ran manual spin and agitate tests, op test ok.; Job Cmpltd,
We serviced a
GFSL2KEYCLS GE
Model REFRIGERATOR
Near Mentor, OH 44060
Benjamin B.
Job Details: 10/03/2017
Installed fan motor op test ok
We serviced a
WFW8740DW0 WHIRLPOOL
Model WASHER
Near North Olmsted, OH 44070
Paul H.
Job Details: 10/03/2017
Was able to bserve bottom of unit while leaking, tub has a large crack in it, took a picture, have auth for two techs, please ensure two are here for return visit; ordrng 1 WPW10409997 (tub-outer)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Corina B
Job Details: 10/03/2017
CC that the ice maker has ice build up. Will need the adapter, seals silicone and the gum sealer. ordrng 1 505587 (sealr-puty) and 1 W10841140 (adhesive) and 1 W11126056 (ADAPTER) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), schdld next appmnt for 10/10 TUE
We serviced a
MMV4205DW4 MAYTAG
Model MICROWAVE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/03/2017
Customer complaint of open/close door error code, confirmed, unit needs new switches and cams, installed switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KRFC300ESS00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 10/03/2017
Customer complaint that unit is freezing food in fresh food section and im bail arm fell off, fresh food section temperature at 49 degrees set to 45 degrees, air damper is working, advised customer on product placement, unable to reinstall bail arm, ice maker bail arm mount is broken, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model GVW9959
Near Aurora, OH 44202
Robert A.
Job Details: 10/03/2017
Found no response from ui, machine control recieving 120vac, no power at mcu, fuse open on mcu, needs control bds; ordrng 1 661640 (MAC CONTROL NLA) and 1 661646 (MCU NLA), schdld next appmnt for 10/10 TUE 8-11,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Garfield Heights, OH 44105
Brian B
Job Details: 10/03/2017
Replaced icemaker. Cycled and filled. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/03/2017
Cc padle sticking, adjusted tention spring, switch working correct, tested water, valve chatter, needs pressure regulator, also auger motor locking up just humming; ordrng 1 W10786952 (REGULATOR) and 1 W10822606 (AUGER MOTOR), SCHD FOR THE 10TH
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Jefferson, OH 44047
Jeff M
Job Details: 10/03/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MVWX655DW MAYTAG
Model WASHER
Near Pierpont, OH 44082
Jeff M
Job Details: 10/03/2017
The unit was not filling properly. I clean the water lines in the back of the water valves unit tested good.; Job Cmpltd,
We serviced a
LGHN2844MF0 FRIGIDAIR
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 10/03/2017
Replaced the main control. Optest ok.
We serviced a
GSF26C4EXS03 WHIRLPOOL
Model REFRIGERATOR
Near Perry, OH 44081
Benjamin B.
Job Details: 10/03/2017
Found freezer at -2 fresh food at 38. Unit is leaking at water valve the inlet and outlet water supply lines are cracked going into valve need to order lines see pics ; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Conneaut, OH 44030
Jeff M
Job Details: 10/03/2017
Near Conneaut, OH 44030
Jeff M
Job Details: 10/03/2017
The unit has a temperature sensor error code and a control relay error code heating circuit tested fine controls not sending power to the heating circuit is in safe mode.; ordrng 1 W10866116 (CONTROL) and 1 WPW10705575 (SENSOR)
We serviced a
MRT311FFFZ00 MAYTAG
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Paul H.
Job Details: 10/03/2017
Gasket was not installed all the way on the RC door, corrected, good seal now; Job Cmpltd,
We serviced a
KRMF706ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Madison, OH 44057
Corina B
Job Details: 10/03/2017
CC that there is water in the bottom of the deli drawers and there is frost in the fz. Fz 1.3 ff 41. Found the rt side ff door was not alined with the lf ff door. Lowered the rt ff door. checked the fz gasket,the basket install and the rail, checked good. Will need service kit W10864519. If recall pre-id. Service pointer W10842568, checked the fz gasket,the basket install and the rail, checked good. Will need service kit W10864519. ; Job Cmpltd,
We serviced a
417.69052991 KENMORE
Model DRYER
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/03/2017
We serviced a
KERS303BSS0 KITCHENAID
Model RANGE
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/03/2017
Installed new control and oven temperature sensor, op test good ; Job Cmpltd
We serviced a
KFFS20EYMS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 10/03/2017
Installed new valve, op test good ; Job Cmpltd
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Mantua, OH 44255
Robert A.
Job Details: 10/03/2017
Tested unit found leaking, needs brew asm per ge bulletinCust to install; ordrng 1 WR01X26387 (BREW ASM),JOB COMPLTD
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Cleveland, OH 44120
Brian B
Job Details: 10/03/2017
C that machine is not cleaning and not washing soap out of dispenser. Ran diag, F7E1 code, no heat. Per tech sheet, ohmed out heater circuit from control. 12 ohms, correct.. ohmed out NTC thermister, 50k ohms, correct. Reset power and ran diag test cycle. All functions now working. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Atwater, OH 44201
Robert A.
Job Details: 10/03/2017
Installed and tested valve, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Deerfield, OH 44411
Gail V.
Job Details: 10/03/2017
Ran unit unit heating, good air flow through unit, venting needs checked and cleanedCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Brian B
Job Details: 10/03/2017
Found freezer door switch sticking. Lubricated with silicone and adjusted freezer door to make good contact with switch. Icemaker and light now working. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near North Olmsted, OH 44070
Gail V.
Job Details: 10/03/2017
Replaced door latch sent to cust. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749SBB2
Near Westlake, OH 44145
Brian B
Job Details: 10/03/2017
Replaced panel and door latch. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW01
Near Avon Lake, OH 44012
Brian B
Job Details: 10/03/2017
Found ff section not cooling and large ice buildup on evap. Used steamer to clear ice. Ohmed out evap thermister, 2.5k ohms. Out of range. Replacd from t/s. Optest ok.; used 1 WPW10383615XXX (XXXTHERMISTORXXX) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS02
Near Avon Lake, OH 44012
Gail V.
Job Details: 10/03/2017
erified pop. Sent pics.. Oven working as designed. Removed oven door and showed cust how to dissassemble for cleaning. Optest ok.; Job Cmpltd
We serviced a
NTW4516FW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 10/03/2017
C that the washer does not agitated or spin. F8e1 NO FILL, LONG FILL. Found the drain hose is not at recommend height. Advised the cust to raise the drain hose 36" off the ground. Ran a regular load filled washer it agitated ran a drain and spin, working as designed. Optest ok. ; Job Cmpltd
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 10/03/2017
Replaced the drain pump. Advised cust to replace the drain hose with the one whirlpool sent him. Has a black hose connected to the drain hose, causing the water to not drain properly. Will need bracket clips. Optest ok; ordrng 1 W10876537 (pump-drain) and 2 WP8269145 (brckt-mtg)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Avon Lake, OH 44012
Brian B
Job Details: 10/03/2017
Replaced control board. Removed and dissassembled door. Replaced wire harness inside door. Tested unit.. same issue.. some segments in time flicker. Called TL, Bruce, 7720200930.. he said to check voltage and polarity and make sure voltage is not dropping down. All checks pass. He said we can replace entire door. Customer does not want any more work done to this unit. She will call cons assist for replacement. Do not order part.; Job Cmpltd,
We serviced a
NED7200TW AMANA
Model DRYER
Near Cleveland, OH 44120
Corina B
Job Details: 10/03/2017
Replaced the belt and vacuumed dryer out. Advised cust to replace foil vent with semi rigid or rigid vent. Optest ok; ordrng 1 WPW10205415 (belt)
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Waite Hill, OH 44094
Dan H
Job Details: 10/03/2017
Installed new blower wheel; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Middlefield, OH 44062
Robert A.
Job Details: 10/03/2017
Installed adj, ran recal cycle, good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WGT4027EW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 10/03/2017
Installed adj and shield, op test ok; Job Cmpltd,
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/02/2017
CC that there is frost in the fz and water dripping into the ff. Checked the gaskets. Found the bottom right hand corner damage on the frame and cabinet. The ff door on the left hand side does not line up with the cabinet, due to the damage on the rt hand side. Called tl Kurt file # 7720202884 called TCS, Cindy. This is not repairable
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Cleveland, OH 44135
Dan H
Job Details: 10/02/2017
Customer complaint tgat unit is not starting, ran diagnostics found f0e2(oversuds) error code, ran manual test cycle, lid locks, unit agitates and spins, started normal wash cycle, unit filled and advanced to wash cycle, ran spin cycle with 7 wet bath towels, unit completed cycle, towels left barely damp, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 10/02/2017
Installed all parts op test ok.; Job Cmpltd
We serviced a
WMH73521CS6 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44144
Dan H
Job Details: 10/02/2017
Installed new cams and switches, op test good ; Job Cmpltd
We serviced a
CRSS262QW5 CROSLEY
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 10/02/2017
Installed new ice door seal, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Robert A.
Job Details: 10/02/2017
Found temps good, removed bin, i/m has just cycled, leveled ice, bin full, tested disp, good, op test ok; Job compltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details: 10/02/2017
Installed service kit op test ok ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Kingsville, OH 44048
Benjamin B.
Job Details: 10/02/2017
Found gears stipped in gearcase need to order. Used actuator from tuck stock ; ordrng 1 W11035751 (gearcase), used 1 W10913953 from stock, schdld next appmnt for 10/10 TUE
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Jefferson, OH 44047
Benjamin B.
Job Details: 10/02/2017
Ran unit on normal cycle with a laod of 4 towels found unit not locking door adjusted door and lubricated strike op test ok.; Job Cmpltd
We serviced a
KUIC18NNXS2 WHIRLPOOL
Model ICE MAKER
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/02/2017
Replaced the main control. Optest no good. Called GS had me check the winding on the transformer. Yellow to yellow .126 acv red to red .135acv. Will need a new transformer. Bringing the control, powercord and the transformer to JR. to see if we need all of these parts. Please call cust to let them know the outcome. Did not charge for the transformer. ; ordrng 1 WP2310139 (transformr 15253), schdld next appmnt for 10/10 TUE
We serviced a
KFIV29PCMS03 KITCHENAID
Model REFRIGERATOR
Near University Heights, OH 44118
Corina B
Job Details: 10/02/2017
CC that the fz door does not shut. Found of box of garlic cloves on the bottom of the fz, that was not letting the fz door close. Door gasket, good. Optest ok. ; Job Cmpltd
We serviced a
MFI2269FRZ01 MAYTAG
Model REFRIGERATOR
Near Beachwood, OH 44122
Corina B
Job Details: 10/02/2017
Replaced the ff door gasket. Steamed the gasket out with steamer. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Cleveland, OH 44111
Dan H
Job Details: 10/02/2017
Customer complaint that unit is stuck on wash cycle, unit paused when tech arrived, continued wash cycle, lid lock clicking, ran diagnostics found f5e2(lid lock fault) and f5e3(lid unlock fault) error codes, found lid switch solenoid out of range, unit needs new lid lock; ordrng 1 W10838613 (lid lock assembly), schdld next appmnt for 10/10 TU
We serviced a
WTW4816FW0 WASHER
Model WHIRLPOOL
Near Rocky River, OH 44116
Dan H
Job Details: 10/02/2017
Customer complaint that unit is not draining water, ran diagnostics no error codes found, ran drain and spin with 7 wet bath towels, towels left barely damp after spin cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer refused to sign paperwork; Job Cmpltd
We serviced a
MDB4949SDE3 MAYTAG
Model DISHWASHER
Near Lakewood, OH 44107
Dan H
Job Details: 10/02/2017
Customer complaint of long wash times, ran diagnostics found f6e6(cold water) error code, ran test cycle, incoming water temperature at 75 degrees, advised customer to run hot wate at sink before starting and on proper soap usage, unit is operating as designed ; Job Cmplt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Robert A.
Job Details: 10/02/2017
Found temps good, removed bin, i/m has just cycled, leveled ice, bin full, tested disp, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXQ06
Near Rootstown Township, OH 44266
Robert A.
Job Details: 10/02/2017
Found evap drain clogged, cleared ice, replaced evap drain, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brimfield, OH 44240
Robert A.
Job Details: 10/02/2017
Power correct, Found no response front ui, reset all connections, ng, replaced acu, tested unit, ng, needs ui Would like asap; ordrng 1 W10919546 (UI/PANEL), schdld next appmnt for 10/10 TUE !,
We serviced a
MAYTAG MICROWAVE
Model MMV1174FW0
Near Kent, OH 44240
Robert A.
Job Details: 10/02/2017
Found door trim below handle cracked, needs door; ordrng 1 W11037844 (DOOR), schdld next appmnt for 10/10 TUE !,
We serviced a
RTW4340SQ0 ROPER
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 10/02/2017
Customer complaint that unit is leaking, found drain hose not stuck in drain stack and draining onto floor, corrected drain hose, no leaks, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
WHIRLPOOL HOOD
Model GXW7330DXS1
Near Bay Village, OH 44140
Brian B
Job Details: 10/02/2017
Replaced socket and ballast. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Bay Village, OH 44140
Brian B
Job Details: 10/02/2017
Replaced toe kick. Optest ok.; Job Cmpltd,
We serviced a
MVWB765FW0 WASHER
Model MAYTAG
Near Chesterland, OH 44026
Corina B
Job Details: 10/02/2017
CC that f6e3. Ran diag f6e3 Communication Error: ACU Cannot Hear UI f6e2 Communication Error: UI Cannot Hear ACU. Main control test 1, 120v at the power supply, led light is flashes, removed the j18 main control and the led light is flashing. Will need a new main control. ; ordrng 1 W10920541 (CONTROL), schdld next appmnt for 10/9 MON
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Kirtland, OH 44094
Benjamin B.
Job Details: 10/02/2017
Replaced gasket and steamed to form door op test ok; Job Cmpltd,
We serviced a
10672264100 KENMORE
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 10/02/2017
CC that the unit is not cooling. Cust had turned unit off for a couple of days, then plugged it back in. Fz 17 ff 37 removed the evap cover, forced a defrost heater 3.54amps. Will need a new timer. Used timer from t/s. Optest ok. ; used 1 W10822278 (DEFROST TIMER) from stock, Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44103
Dan H
Job Details: 10/02/2017
Customer complaint that fresh food section door will not close and freezer section door drops down when opened, found styrofoam from shipping blocking fresh food section door from closing, removed, found styofoam from shipping cuasing freezer section door to lift up off hinge when closed, removed, doors closing properly, op test good ; Job Cmpltd
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 10/02/2017
Installed new motor and run capacitor, op test good ; Job Cmpltd
We serviced a
CROSLEY WASHER
Model CAW8350EW1
Near South Russell, OH 44022
Robert A.
Job Details: 10/02/2017
Cc off bal, leveled unit, ran diagnostics off bal load, ran recal, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DOWNDRAFTVENT
Model KXD4636YSS3
Near South Russell, OH 44022
Robert A.
Job Details: 10/02/2017
Cc noise when unit goes up, adjusted seal noise gone, Cc white grease inside left side vent below screen, see pic, called wptl tishaSr 7720196647Master tech rich. Said that this is normal, op test ok; Job Cmpltd,
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2017
WHIRLPOOL WASHER Mod # is no longer there. Machine approx 20 yrs old. Found pump making loud scraping noise and worn belt. Belt part # is 35-3662. Cannot look up pump . Called office GS found part # for pump. Office to order parts.; ordrng 1 WP21352320 (BELT) and 1 WP35-6
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Chester Township, OH 44026
Robert A.
Job Details: 10/02/2017
Found frost/ice at top of frz, found ff door not sealing, corrected. Needs fan blade and liner sealed; ordrng 1 WP2163777 (FAN BLADE) and 1 WP482338 (SEALER), schdld next appmnt for 10/9 MON !,
We serviced a
WED6200SW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44112
Dan H
Job Details: 10/02/2017
Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer complaint that unit does not beep at end of cycle, found end of cycle sinal turned off, turned signal back on, op test good ; Job Cmpltd
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Painesville Township, OH 44077
Benjamin B.
Job Details: 10/02/2017
Found fresh food door with gap at top left corner leveled unit op test ok; Job Cmpltd
We serviced a
MVWC565FW0 WHIRLPOOL
Model WASHER
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 10/02/2017
CC that the lid lock keeps locking and unlocking on a drain and spin. Ran a drain and spin. Drain hose is connected with the kitchen sink. Advised the cust to have an air gap with the drain hose. When in a high spin cycle and coming to an end the cam was slipping. Replaced the cam from t/s. Optest ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
We serviced a
WTW4950XW2 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 10/02/2017
CC that it fill and does nothing. F7E1 – BASKET SPEED SENSOR FAULT found two pennies between the washplate and the basket. Removed the pennies. Went to a normal cycle and it went into a spin. Went to a spin and it agitated. Will need a new control. Cust does not want to repair. ; Job Cmpltd
We serviced a
WGD9200SQ0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 10/01/2017
Unit is heating and cycling heat. Venting checks good. Let unit run for several minutes. Unable to duplicate issues. Advised to use as normal. If issues return please contact us back for service. ;
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 10/01/2017
Installed cover and control. Op test ok. ; Job Cmpltd,
We serviced a
FFBD2411NS0A FRIGIDAIRE
Model DISHWASHER
Near LaGrange, OH 44050
Paul H.
Job Details: 10/01/2017
, Not powering up, checked wiring, no power to the unit, explained that issue is in the house wiring, will need an electrician, tenant was expecting landlord to pay, called landlord, he stated he is driving and can pay at the moment, called office, office to run payment; Job Cmpltd
We serviced a
KSSC48QTS03 KITCHENAID
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 10/01/2017
Auger shaft had froze to bin and popped up a little when bin was removed, lubed, reinserted auger shaft back into the motor, bin snapped in nicely, ice is dispensing now.; Job Cmpltd,
We serviced a
LGHB2867PFGA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 09/29/2017
Customer complaint that unit only dispenses crushed ice, found ice bin lever missing solenoid, corrected, op test good ; Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Cleveland, OH 44103
Dan H
Job Details: 09/29/2017
Customer complaint that unit does not spin water out of clothes, ran manual test cycle, unit spins, ran diagnostics found f9e1(long drain) and f0e2(oversuds) error codes, ran drain pump on manual test cycle, drain pump is not working, no power to drain pump, no power from control, unit needs new control; ordrng 1 W11025447 (cntrl-elec), schdld next appmnt for 10/9 MON
We serviced a
9112XUB WHIRLPOOL
Model RANGE
Near Mentor, OH 44060
Corina B
Job Details: 09/29/2017
CC that the oven will not heat. Found the ignitor is weak. Replaced the ignitor from t/s. Optest ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd
We serviced a
KHHC2090SSS-2 KITCHENAID
Model MICROWAVE
Near Grafton, OH 44044
Paul H.
Job Details: 09/29/2017
Found same communication error, checked wiring and connectors, all good, board received must have been defective; ordrng 1 WPW10116267 (cntrl-elec),
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Jeff M
Job Details: 09/29/2017
Installed new part unit op tested good ; Job Cmpltd,
Near Shaker Heights, OH 44122
Tim G.
Job Details: 09/29/2017
KITCHENAID DISHWASHER KDFE204EBL3 Installed rails, and fastener, op test good. ; Job Cmpltd, O-emld
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 09/29/2017
Cc frz drawer sticking, found too much product in drawers causing other drawers to roll out, moved product, working correct, op test ok; Job Cmplt
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Munson Township, OH 44024
Robert A.
Job Details: 09/29/2017
Ran diognastics, no codes, ran normal wash, deep fill, good, ran recal cycle, good, op test okNote. Excessive soap in unit, use tablespoons max; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Munson Township, OH 44024
Robert A.
Job Details: 09/29/2017
, Ran diognastics, no codes, ran normal wash, deep fill, good, ran recal cycle, good, op test okNote. Excessive soap in unit, use 2tabkespoons max; Job Cmpltd, saved tckt [SdLink\298091a.png], saved tckt [SdLin
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 09/29/2017
Cc frz drawer sticking, found too much product in drawers causing other drawers to roll out, moved product, working correct, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 09/29/2017
Found water leaking through diverter, needs sump asm; ordrng 1 WPW10554963 (SUMP), schdld next appmnt for 10/9 MON
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44115
Dan H
Job Details: 09/29/2017
Installed fresh food section door, op test good ; Job Cmpltd
We serviced a
JS48PPDBDA JENN-AIR
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 09/29/2017
CC that the fz is not cooling. Ff 47 and fz 37. Compresser and evap fan are running. Light switches are good. Removed the evap cover. No frost on evap. Checked the condenser, cool to touch. Compresser is running. Pierced the suction line with a valve from t/s. Was in a vacuum -10. Added freon. Will need and evap, compresser, heat exchange. Cust does not want to repair at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/29/2017
Found cubes bridged and clumping, water pressure high, needs i/m and regulator; ordrng 1 W10786952 (REGULATOR) and 1 WPW10300024 (I/M), schdld next appmnt for 10/9 MON !,
Near Kent, OH 44240
Robert A.
Job Details: 09/29/2017
AMANA WASHER Ran diognastics, shifter fault, ran spin cycle, water leaking through gearcase, motor bearing bad; ordrng 1 W10721967 (CAM) and 1 W10889172 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035749 (GEARCASE), schdld next appmnt for 10/9 MON ! [***],
Near Kent, OH 44240
Robert A.
Job Details: 09/29/2017
AMANA WASHER Ran diognastics, shifter fault, ran spin cycle, water leaking through gearcase, motor bearing bad; ordrng 1 W10721967 (CAM) and 1 W10889172 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11035749 (GEARCASE), schdld next appmnt for 10/9 MON ! [***],
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/29/2017
Mullion was not catching properly, adjusted level, placed spacers under catch, tested, op test ok. Good seal now.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR6600FZ0
Near Cleveland, OH 44107
Brian B
Job Details: 09/29/2017
Replaced gas valve and spark module. Heated oven to 350. Optest ok.; Job Cmpltd,
We serviced a
MDB7600AWQ WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Paul H.
Job Details: 09/29/2017
Unit runs, issue is performance, ran field service test, customer states lower spray arm is not moving, checked during field test, is definitely moving, supply pressure and wash force sound appropriate, appears to be functioning correctly, discussed cleaning unit routine, recommended a cleaning cycle be ran; Job Cmpltd,
We serviced a
JGS8850CDB00 JENNAIRE
Model RANGE
Near Avon Lake, OH 44012
Paul H.
Job Details: 09/29/2017
Issue was that unit was set to celsius, switched to F, set to bake and unit preheated
We serviced a
MAYTAG GAS RANGE
Model MGS5775BDS
Near Walton Hills, OH 44146
Tim G.
Job Details: 09/29/2017
Complaint that the unit is not heating in the bake cycle. Checked and found no current draw when in bake. Checked and found 120vac at the ignitor. Found igniter open. Quoted customer for repair and replaced the ignitor, op test good. ; used 1 12400035 (IGNITOR. 52.99) from stock, , Job Cmpltd,
We serviced a
KMHS120ESS2 KITCHENAID
Model MICROWAVE
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 09/29/2017
Door interlocks have failed, used whirpool provided harness at customer's home, tested, op test ok.; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM00
Near Maple Heights, OH 44137
Tim G.
Job Details: 09/29/2017
Installed parts and set temps. Advised the customer to watch and allow 12-24hrs for proper cooling. ; Job Cmpltd,
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 09/29/2017
Has RC defrost issue, will need fan/harness assembly, ordering; ordrng 1 W11033168 (HARNESS/FAN),
We serviced a
KSRG25FVMT00 KITCHENAID
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/29/2017
This is the second time the auger shaft has moved enough to not actuate, seated back in auger motor, also customer brought up issue with crisper drawer, roller have broken off of shelf, no support for front of drawer, issue persists, ordering auger motor, shaft, and shelf; ordrng 1 W10822606 (motor) and 1 WP2188917 (shaft) and 1 WPW10160318 (cover),