Service History 642

We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby Hills, OH 44092
Brian B
Job Details: 06/11/2018
Not making ice. Ran diag , step 56, error codes. E2 code, Icemaker lost home position. Ran step 57, harvest, did not rotate. Will need new Icemaker. Office to order.; ordrng 1 W11188383 (ICEMAKER )
We serviced a
WOD51EC0AS05 Whirlpool
Model Range
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/11/2018
Installed hi limit thermostat and thermal fuse Ran test broil and test bake OP TEST OK ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW1
Near Madison Township, OH 44057
Jeff M
Job Details: 06/11/2018
The main control is not recognizing how much water is going into the machine it is overfilling needs a new main control; ordrng 1 W10763747 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KRFC300ESS01 Kitchenaid
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/11/2018
Cc that unit is freezing Ff 32 ff 5Found fresh food setting at its lowest setting at 33 recommendation is 38 Set to recommended temps Advised to use as normal Advised on food location ; Job Cmpltd,
We serviced a
MHWE201YW00 Whirlpool
Model Washer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 06/11/2018
Customer complaint unit was an f?e? Code every time start is pressed on any cycle, clothes stuck in washer, unlocked washer to get clothes out, ran diagnostics found f3e2 water temp sensor error, cleared codes, inlet lines are hooked up properly, tested hoses in sink next to unit the hot is hot and he cold is cold, temp sensor resistance too high, started test cycle, unit did not start test cycle, did not lock door door, needs acu; ordrng 1 WPW10459454 (cntrl-elec) and 1 WPW10467289 (sensor)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL2
Near Madison Township, OH 44057
Arthur V
Job Details: 06/11/2018
Replaced control panel and all 4 wheel assy on bottom rack. Op test good ; Job Cmpltd,
We serviced a
WTW4950XW2 Whirlpool
Model Washer
Near Bainbridge, OH 44023
Corina B
Job Details: 06/11/2018
CC that there is a loud noise. Started a normal load found the cam is loose and the teeth are fraying. Will need a new cam. Cust doesn’t want to repair.
We serviced a
GLWN2800D2WS GE
Model Washer
Near Conneaut, OH 44030
Brian M
Job Details: 06/11/2018
Cc of not spinning found magnet not Aligned with strip Repositioned magnet OP TEST OK
We serviced a
WHIRLPOOL RANGE
Model JES9900BAB
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 06/11/2018
Installed control, panel, switch, fan motor and harness, op test ok; Job Cmpltd,
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 06/11/2018
Customer complaint water leaking onto floor in front of fridge, found drip pan cracked, duckbill style drain tube, also customer wants pantry end cap on right replaced the pin for the clear lid broke; ordrng 1 W10619951 (drain tube 29.51) and 1 WP12656105 (endcap 19.96) and 1 WPW10655368 (pan-drip 60.80),
We serviced a
MDE7600AYW Maytag
Model Dryer
Near Cleveland, OH 44107
Corey L.
Job Details: 06/11/2018
Customer complaint of squeaking noise, found tension pulley bearing failed, needs new pulley, quoted, ok, replaced pulley and oiled pulley and rollers, op test good; used 1 279640 (PULLEY-IDLER 21.10)
We serviced a
WTW7800XW3 Whirlpool
Model Washer
Near Cleveland, OH 44107
Corey L.
Job Details: 06/11/2018
Customer complaint washer not finishing a cycle says up every time it try’s to spin, customer had clothes in unit and running, when unit entered spin it wobbled with evenly distributed clothes, stopped and flashed ul, found unit not level, placed my box of bits on left underneath to better level the unit, started the paused cycle, unit completed the spin, bearings have failed, needs new bearing and hub; ordrng 1 W10435302 (bearing ) and 1 W10820039 (hub ),
We serviced a
KDTM354DSS4 Whirlpool
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/11/2018
CC that the unit does not put water in or washes the dishes. Ran diag 6-1- Low/No Water (Mecha- nical Problem), 8-2-Drain Motor Electrical Problem. Checked the water valve, good. The pump and motor are not running has 120volts. Will need a new pump and motor. Called SM to order the part. ; ordrng 1 W10805015 (pump&motor)
We serviced a
WDT750SAHZ0 Whirlpool
Model Dishwasher
Near Bainbridge, OH 44023
Corina B
Job Details: 06/11/2018
We serviced a
110.20882990 KENMORE
Model WASHER
Near Cleveland, OH 44121
Dan H
Job Details: 06/11/2018
Installed new motor coupler, op test good
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near Brooklyn, OH 44144
Dan H
Job Details: 06/08/2018
Customer complaint of loud noise, confirmed, found unit unlevel causing drum to vibrate, leveled unit, op test good; Job Cmpltd
We serviced a
BG21V1W WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Chad P.
Job Details: 06/08/2018
Installed thermostat. Op test ok. ; Job Cmplt
We serviced a
JES9800CAS02 JENN-AIR
Model RANGE
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/08/2018
Replaced the cooktop. Optest ok
We serviced a
KSSS42QHT00 WHIRLPOOL
Model REFRIGERATOR
Near Chester Township, OH 44026
Brian M
Job Details: 06/08/2018
Cc that unit is not making ice Found ice frozen in ice maker but arm is not rotating cleared ice out unit rotatesbut does not call for water needs ice maker Replaced ice maker from truck stock Unit called for water OP TEST OK ; used 1 4317943 (ICEMAKER)
We serviced a
KITCHENAID DISHWASHER/B-IN
Model KDTE304DSS1
Near Euclid, OH 44117
Jeff M
Job Details: 06/08/2018
The ui is not vary responsive and the impellers on the drain pump are chewed up by glass ; ordrng 1 WPW10531320 (DRAIN PUMP) and 1 WPW10537414 (UI), schdld next appmnt for 6/15 FRI 12-5,
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jeff M
Job Details: 06/08/2018
The mounting screws where missing installed new screws op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8540FW
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 06/08/2018
The vent where cleaned out last week by another company. I removed the lint trap vary little lint I put the trap back the light went away ; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Munson Township, OH 44026
Robert A.
Job Details: 06/08/2018
Leveled unit, Ran diagnostics, no codes, watched cycle, water temp after fill 67 deg, need to run hot water in sink before starting unit, , found water dripping through motor, needs sumpCust to contact wp; used 1 WPW10605057 (PUMP AND MOTOR ASSY156.45) from stock, , Job compltd
We serviced a
KDTM354DSS5 KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/08/2018
Customer complaint dishwasher has bent kick plate, Installed toe panel cover; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Solon, OH 44139
Corina B
Job Details: 06/08/2018
Replaced the UI and the control. Brought core back for return. Ran a calibration. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/08/2018
Replaced tracks OP TEST OK ; Job Cmpltd
We serviced a
WRX988SIBM01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Corey L.
Job Details: 06/08/2018
Customer complaint freezer defrosting food and there’s a noise in the freezer, found ice build up on top of evap around the fan, fans are running compressor is running, compressor turns off when commanded, bi metal found open, needs bimetal and defrost heater; ordrng 1 WP10442411 (thermostat) and 1 WP12729128 (heater)
We serviced a
CWG3600AAS13 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 06/08/2018
Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITER)
Near Brooklyn, OH 44144
Dan H
Job Details: 06/08/2018
Unit is a dual evaporator model and is not currently plugged in, rtm said we scheduled her for next Wednesday, had rtm plug unit in and rescheduling to properly diagnose;
We serviced a
WMH31017FW0 WHIRLPOOL
Model MICROWAVE
Near Bay Village, OH 44140
Chad P.
Job Details: 06/08/2018
Found driver motor for tray hitching. Needs motor and coupling replaced. ; ordrng 1 W10337248 (driver,turntable) and 1 W10642989 (MOTOR)
We serviced a
MVWB955FC0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44111
Brian B
Job Details: 06/08/2018
CC that machine leaks when filling. Ran diag cycle. Tested all valves and dispensers. Removed top, no leaks found. Ran normal cycle with clothes. No leaks found,no water on floor. Could not duplicate leak
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/08/2018
Found touch pad unresponsive. Put into diagnostics and got 3 error codes 10-1 electrical issue with dispenser. 2-1 6-2 water valve electrical problem. Found control lock stuck key. Needs control panel est = 89.95 sc. 98.00 labor. 176.55 parts and shipping total est = 390.02. Cost of control panel = 157.36. Part number wpw10500172. Cust to call back if repair is wanted ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra Township, OH 44266
Robert A.
Job Details: 06/08/2018
Found hub stripped, shaft dropper, adj seized, needs adj, gearcase and hubCust to replace; ordrng 1 MVWX655DW1 (HUB2616) and 1 W10902814 (ADJ10094) and 1 W11035751 (GEARCASE24258), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG WASHER
Model KODE500ESS01
Near Cleveland, OH 44139
Corina B
Job Details: 06/08/2018
Found blower very loud. Needs blower. Double oven needs cart tested each relay no buzzing coming from relays. ; ordrng 1 W10861504 (blower), schdld next appmnt for 6/14 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS011JBL0
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/08/2018
Installed new part unit op tested good. Except the drain isn’t sealing correctly. The u;it needs a drain pump too ; ordrng 1 WP661658 (DRAIN) schdld next appmnt for 6/14 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS011JBL0
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/08/2018
Installed new part unit op tested good. Except the drain isn’t sealing correctly. The u;it needs a drain pump too ; ordrng 1 WP661658 (DRAIN), Cllctd $85.56 CC Ref # 1123646925, schdld next appmnt for 6/14 THU !,
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Concord Township, OH 44077
Arthur V
Job Details: 06/08/2018
Found blower very loud. Needs blower. Double oven needs cart tested each relay no buzzing coming from relays. ; ordrng 1 W10861504 (blower), schdld next appmnt for 6/14 THU !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Robert A.
Job Details: 06/08/2018
Found unit unplugged, pluged in, comp and fans running, no heat on highside, comp pulling .25amp, needs comp, drier and evapCust to replace; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER) and 1 W11092625 (COMP), schdld next appmnt for 6/14 THU ! [***],
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Kent, OH 44240
Robert A.
Job Details: 06/08/2018
Ran diagnostics, sensor fault, off bal load, , replaced shifter, ran recal, op test ok; used 1 W10913953 (ACTUATOR58.14) from stock, , Job Cmpltd,
We serviced a
KUDI01FLSS6 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Corina B
Job Details: 06/08/2018
Replaced the UI and the housing. Brought cores back for return. Optest ng. Will need a ribbon cable. Door does not stay latched. Will need a new latch and strike. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 WP8524447 (cable-ribn) and 1 WP8530995 (cntrl-elec) and 1 WP8564543 (cntrl-elec) and 1 WP8574157 (strike)
We serviced a
WRB322DMBW00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Chad P.
Job Details: 06/08/2018
Cc that when the unit is set to the factor recommended setting the freezer defrosted but when set to 5 it works perfectly fine. Needs control replaced. T.s. Previously used. ; ordrng 1 WPW10503278 (CONTROL)
We serviced a
WFG540H0ES WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Corey L.
Job Details: 06/08/2018
Customer complaint time only comes on when opening door only, unit was in “energy saver” mode, instructed customer on how to turn on and off this feature
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Brian B
Job Details: 06/08/2018
Removed frost in freezer with steamer. Took pic of dent in front of liner. Damage on liner May have been caused by ice buildup on bottom of bin dragging across liner
We serviced a
MGDC300BW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Chad P.
Job Details: 06/08/2018
Ran unit on timed dry. Unit heated. Venting checks good. Found coils getting through front bulk head. Adjusted front and rear bulk head to improve sealing on drum. Advised on loading and energy setting. Op test ok. ; Job Cmpltd
We serviced a
WDF520PADW WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Brian M
Job Details: 06/08/2018
Installed control Ran test cycle OP TEST OK ; Job Cmpltd
We serviced a
ADB1300AFS1 AMANA
Model DISHWASHER
Near North Ridgeville, OH 44039
Corey L.
Job Details: 06/08/2018
Customer complaint rinse aid is not dispensing, ran diagnostics, no codes found, ran service test cycle, dispenser and rinse aid working, dispenser drive circuit on control failed, needs control
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Corina B
Job Details: 06/08/2018
Replaced the control and the evap cover. Brought core back for return. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MAVT754EWW MAYTAG
Model WASHER
Near Middleburg Heights, OH 44130
Dan H
Job Details: 06/08/2018
Customer complaint of blanket stuck under agitator, confirmed, removed blanket, op test good
We serviced a
WTW5000DW WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Dan H
Job Details: 06/08/2018
Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid lock fault) and f5e2(lid unlock fault) error codes, lid lock is not working, unit needs new lid lock; ordrng 1 W10838613 (lid lock assembly)
We serviced a
FGHS2631PF3 FRIGIDAIRE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 06/08/2018
Replaced ice maker and cycled. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/08/2018
Replaced control. Ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 06/08/2018
Found fill tube frozen on ice maker causing water to leak in bottom of freezer cleared ice and fill tube. Original problem was a kinked water line which the customer repaired. No leaks. Left leak mat ; Job Cmpltd,
We serviced a
GGG390LXS01 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Dan H
Job Details: 06/08/2018
Customer complaint that lower oven is not lighting, found ignitor weak, installed new ignitor, op test good ; used 1 12400035 (IGNITER)
We serviced a
GS6SHAXLL02 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/08/2018
Cc that water will not dispense water Found bracket that hold water switch broken Needs new bracket Found dispenser button worn and not selecting proper selection on crush and cubed Needs Ui replaced ; ordrng 1 2220389B (UI) and 1 WP2180226 (bracket),
We serviced a
KENMORE DISHWASHER
Model 665.13443K901
Near Eastlake, OH 44095
Jeff M
Job Details: 06/08/2018
he units main control is getting power. Needs a new control ; ordrng 1 WPW10281528 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
We serviced a
GE DRYER
Model HTDX100EMWW
Near Eastlake, OH 44095
Jeff M
Job Details: 06/08/2018
The timer knob broke. Cust can install ; ordrng 1 WE1M652 (timer knob),
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Concord Township, OH 44060
Jeff M
Job Details: 06/08/2018
he auto dry cycle is not a moisture sensing cycle. I called Whirlpool Tech line The way he explained it to me was when the timer is set to energy preferred the heating element is energize the timer motor is not running when the heater is not energized the timer is advancing. ; Job Cmpltd,
We serviced a
NTW4516FW2 AMANA
Model WASHER
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/08/2018
Found control stuck on sensing. Reset control and calibrated. Ran service test mode. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDE01
Near Painesville, OH 44077
Arthur V
Job Details: 06/08/2018
Another company came out and replaced the evaporator a week ago. (Eazy app.) upon arrival unit in a vacume. Added r134 a. Unit started to recover. Talked to TG order compressor,evaporator and drier filter. Extra time. Sealed system tech. Upstairs apartment next to number 2. No number on door. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 6/14 THU !
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/08/2018
CC that machine makes a whining noise when spinning. Removed wash plate. Cleaned bottom of plate. No debris found under basket. Checked lower components, checked ok. Ran a rinse and spin with clothes. Gear case Bearings Ok. All sounds are normal. Could not duplicate noise. Op test ok.; Job Cmpltd
We serviced a
KDTE104ESS4 Kitchenaid
Model Dishwasher
Near Columbia Township, OH 44028
Corey L.
Job Details: 06/08/2018
We serviced a
WHIRLPOOL DRYER
Model LDE9334ACE
Near Perry Township, OH 44081
Arthur V
Job Details: 06/08/2018
Found drill bit on backside of dryer drum against the bulkhead. Removed screw. Op test good. Vent is not connected and has not been for a long time. Customer needs dryer vent wizards to install a new vent ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/08/2018
Customer complaint that unit is leaking water, found ice maker getting stuck in fill position, unit needs new ice maker
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/08/2018
Found mounts for heating element wire loose. Replaced heating element. Op test ok. ; Job Cmpltd
We serviced a
GX2FHDXVA02 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/08/2018
Cc that fridge is not cold Ff49 Fr 6 Force Defrost has 3amps Needs control jazz board replaced Customer does not want to repair at this time
We serviced a
GE REFRIGERATOR
Model PTC22SBMARBS
Near Bainbridge, OH 44023
Robert A.
Job Details: 06/08/2018
Found evap drain clogged, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
CC that the unit is not heating. Checked outside vent, good airflow. Turned unit on ignitor would light the flame for a second then the flame would go out. Ignitor turned back on no flame. Checked the fuses, good. Will need a new coils. Called SM to order part. ; ordrng 1 WPW10328463 (coil-valve),
We serviced a
DU810DWGU2 Whirlpool
Model Dishwasher
Near Painesville, OH 44077
Brian M
Job Details: 06/08/2018
Installed timer No good , motor does not want to engage drain Needs motor replaced ; ordrng 1 WPW10247394 (pump&motor),
We serviced a
GD5SHAXNS00 Whirlpool
Model Refrigerator
Near Perry Township, OH 44081
Brian M
Job Details: 06/08/2018
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Dan H
Job Details: 06/08/2018
Customer complaint that unit is not turning on, unit unplugged when tech arrived, plugged unit in, drain pump started, cancelled cycle, ran diagnostics found f9e1(long drain) and f0e2(over suds), drain pump is not working, drain pump is recieving 120vac, installed new drain pump , op test good ; used 1 W10876600 (PUMP-WATER)
We serviced a
MDB8959SBB0 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 06/08/2018
Installed panel and console. Op test ok. ; Job Cmpltd
We serviced a
MAV2755AWW WHIRLPOOL
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 06/08/2018
CC of banging noise. Removed top and front. Suspension checks ok. No mechanical failures. May have been an off balance load or rear feet may have been stuck. Ran a drain and spin . Op test ok.
We serviced a
KSCS25QFWH00 Kitchenaid
Model Refrigerator
Near Strongsville, OH 44149
Corey L.
Job Details: 06/08/2018
Customer complaint drips from ice maker area forming ice chunks in ice bin, found ice maker missing he bottom mounting screw and the top front screw was backed out and sagging, cycled ice maker as it sat, when filling filltube was not seated into fill cup on im properly and splashing water up and over Im, found enamel on ice maker peeling, advised replacement, quoted, ok, replaced, cleared the ice chunk, op test good; used 1 4317943 (ICEMAKER)
We serviced a
MEDB765FW0 MAYTAG
Model DRYER
Near Cleveland, OH 44113
Chad P.
Job Details: 06/08/2018
Installed console. Started and stopped unit a few times over. Op test ok. ; Job Cmpltd
We serviced a
LGEF3045KFK FRIGIDAIRE
Model RANGE
Near Westlake, OH 44145
Brian B
Job Details: 06/08/2018
, Found oven not heating. 240v on terminal block. 240 on control. No voltage out to elements. Will need new oven control
We serviced a
MVWC416FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
Replaced the impeller. The agitator is cracked. Will need a new agitator. Called SM to order part. ; ordrng 1 W10836692 (agitator),
We serviced a
NED4655EW1 Amana
Model Dryer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/08/2018
CC that the unit will run then will stop running. Checked the vent, vent is smashed due to the dryer pushed up against the wall. Advised cust to replace the vent. Turned dryer to a time dry and to a automatic dry. Optest ok.
We serviced a
WTW8540BW1 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 06/08/2018
Customer complaint that unit is leaking, ran test cycle, no leaks found, started normal wash cycle, unit filled, no leaks found, unable to duplicate the problem , unit is operating as designed ; Job Cmpltd,
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 06/08/2018
Installed parts listed and ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
PGS975SEP3SS GE
Model RANGE
Near Avon, OH 44011
Brian B
Job Details: 06/08/2018
Oven will not light. Found bake Ignitor weak, less than 3 Amps. Replaced from t/s. Tested oven. Op test ok.; used 1 12400035 (IGNITER)
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/08/2018
Installed jazz board OP TEST OK
We serviced a
NTW4516FW2 Amana
Model Washer
Near Seven Hills, OH 44131
Corey L.
Job Details: 06/08/2018
Installed control, op test good; Job Cmpltd
We serviced a
MHW5100DC0 Maytag
Model Washer
Near Concord Township, OH 44077
Corina B
Job Details: 06/08/2018
Replaced the control. Brought core back for return. Ran a CO test and a rinse and spin. Optest ok;
We serviced a
JES9800CAB01 Jenn-Air
Model Range
Near Bainbridge Township, OH 44023
Corina B
Job Details: 06/08/2018
Replaced the UI and control. Brought the extra control back. Heated oven to 350*. Optest ok.
We serviced a
KENMORE SXS REFRIGERATOR
Model 253.70319211
Near Perry Township, OH 44081
Gail V.
Job Details: 06/07/2018
he ICEMAKER housing is cracked. Needs replaced ; ordrng 1 243297606 (ice maker), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from schdld next appmnt for 6/13 WED 8-12,
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd
We serviced a
KRFC300ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 06/07/2018
Replaced door. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/07/2018
Customer concerned about a noise he heard where it sounds like a click followed by a humming noise that goes away after a min.or so. Unit is cooling properly. Upon arrival unit running. Both fans and the compressor. Let cycle no noise. After 45 min no noises advised customer to call back if noise returns or unit quits cooling could not duplicate noise. ; C Job Cmpltd,
We serviced a
KDFE104DSS5 KITCHENAID
Model DISHWASHER
Near Cleveland, OH 44105
Dan H
Job Details: 06/07/2018
, Customer complaint that unit is not filling with water, ran diagnostics, no error codes found, ran test cycle unit filled, wash motor started, unit completed test cycle, started power wash cycle, unit filled , wash motor started, unable to duplicate the problem, unit is operating as designed, if problem reoccurs send control board; Job Cmpltd
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/07/2018
Customer complaint burnt a potato then worked fine, put a potato in enter of unit and started potato button, unit says sensing, unit is cycling power, unit sensed for way too long, ordering sensor and board again just in case even though sensor was within ohm range, wires from sensor to board have continuity, cwow; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Austinburg, OH 44010
Arthur V
Job Details: 06/07/2018
Replaced door gasket Op test no good. Small leak on left side. Repositioned inner door ( top right corner inner door trim misaligned). Cycled afterwards. No leaks. Cycled 3 times no leaks. Left leak mat ; Job Cmpltd,
We serviced a
KRFC704FSS00 Kitchenaid
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 06/07/2018
Cc that unit does not make ice Found wires above Ice maker broken solder and heat shrieked wires back together Ran Ice maker test OP TEST O
We serviced a
KBFS25EWMS10 Kitchenaid
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 06/07/2018
Customer complaint of frost in freezer, customer moved food to another freezer and the frost want away, asked her if it was possible food could have been pushing the door open slightly, she said I’m not sure but there was a lot of food in there, explained how the frost is formed from warm air entering, cleared what ice chunks were left, door tracks are good, seal is good, door shuts evenly, put silicone around frz door cabinet crack; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Robert A.
Job Details: 06/07/2018
Plugged in unit, nothing on ui responding, control recieving 120vac, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL), schdld next appmnt for 6/13 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/07/2018
Ran diagnostics, 8-3. Overflow condition, cleared, ran cold wash, the cycle cust had a problem with, ran 20 min, good, checked pressure hose, good, checked pressure trap, cleaned, good, ran test cycle, op test okUse 2-3tablespoons of soap max; Job Cmpltd,
We serviced a
ED2FHEXMQ00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/07/2018
Customer complaint that unit is not dispensing ice and water, found control lock on, turned off, unit dispenses ice and water, op test good
We serviced a
KSC23C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 06/07/2018
Installed evap, drier, drain tube and Thermistor. Charged unit. Op test ok. Advised to allow 24 hrs for normal operations. ; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Dan H
Job Details: 06/07/2018
Installed new gaskets and adapter, op test good ; Job Cmpltd
We serviced a
MVWB450WQ2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Brian B
Job Details: 06/07/2018
F51 and sd error code. Removed top. Found friction in tub . Removed basket. Found scarf wrapped around shaft. Removed clothing. Ran co test cycle and drain and spin.
We serviced a
GLEF378CSE FRIGIDAIRE
Model RANGE
Near Lorain, OH 44053
Brian B
Job Details: 06/07/2018
Neither oven or cooktop working. Check voltage on the block read 120”l1 to neutral,l2 to neutral was 0 v ,reset breaker and started to work explain customer to fix outlet, tested oven, broil pad on control does not work. All other functions are working. Will need new oven control. Customer does not want to repair at this time.