We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Ashtabula, Ohio 44004
Joe O
Job Details:
07/05/2022
"Cc: not making enough iceFound temps in freezer at 5 degrees, ff at 37 degrees. Cycled ice maker, ice maker sticking in cycle. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, Ohio 44082
Brian M
Job Details:
07/05/2022
Cc unit not cooling Found unit not defrosting can not get control to respond to run forced defrost Needs control Part not in stock office to schedule ; ordrng 1 W11496873 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model Krfc704fps03
Near Madison, Ohio 44057
Jason N
Job Details:
07/05/2022
"Cc unit ff section to coolingFound no airflow in ff section, evaporator slightly frosted over. Ran diagnostics, thermistor tests. FF Evaporator thermistor is reading 61 degrees. Out of range. Ran test 57 ff fan test, fan turned on. Unit needs evaporator cover assembly for out of range thermistor. ; ordrng 1 W11395558 (Evaporator cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS06
Near Burton, Ohio 44021
Brian M
Job Details:
07/05/2022
Cc unit was not cooling Found unit to be operating properly and cooling properly -1 in freezer 39 in ff Advised to watch
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, Ohio 44001
Marie V
Job Details:
07/05/2022
"Cc that the unit does not spin when using any cycle but quick cycle and that when it starts makes a noise. Ran diag found error code F5e2 lock failure. Called tech line, the noise is normal tell cust not to worry about it and make sure all spin is tuned on on the cycles. Ordering lock. ; ordrng 1 Locke (W11316250)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Willoughby, Ohio 44094
Corina H
Job Details:
07/05/2022
Replaced the terminal block and cord. Started the dryer not tripping the breaker. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES6
Near Avon Lake, Ohio 44012
Angel
Job Details:
07/05/2022
Replaced control board programmed it to proper code. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Eastlake, Ohio 44095
Jason N
Job Details:
07/05/2022
"Cc unit f8e6 error code and unit not working nowRan diagnostics, found codes f5e2 for lid will not lock or lid lock failure and f2e1 for UI stuck button. Ran manual lid lock test, lid will not lock, unit powers off. Unit needs lid latch replaced. Customer declined repair. Estimate only. ; used 1 W10810403 (Lid latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, Ohio 44001
Marie V
Job Details:
07/05/2022
"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"
We serviced a
JENN-AIR COOK TOP
Model JGC8536ADS
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
07/05/2022
Installed orfice holders and igniters OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, Ohio 44143
Jason N
Job Details:
07/05/2022
"Cc unit stopped washing and fault codes f7e1Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, and f7e6 for motor circuit open. Ran auto test, all functions passed, but noticed belt slipping during spin. Checked under unit, found capacitor hanging, strap not screwed into gearcase. Reattached capacitor. Replaced shifter using customer supplied pre Id part. Replaced drive belt using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, Ohio 44266
Brian M
Job Details:
07/05/2022
Cc unit not leveled and doors hitting Could not get unit leveled properly Unit needs boards in rear to help level unit out Customer to reinstall unit and call back
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Amherst, Ohio 44001
David R
Job Details:
07/05/2022
"Customer had POP, took pics, March 2022. Cc unit not cooling properly, had to defrost manual because ice build up in FZ on back wall. Evap not defrost properly, ice build up. Put into diagnostics. Sensors test, all say pass. Heater is coming on correct, evap fan is good. Going to order control, defrost harness and sensor to replace. **2 job count for defrost ; ordrng 1 W11581973 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Madison, Ohio 44057
Joe O
Job Details:
07/05/2022
New filter head water line came kinked. Reordering filter head; ordrng 1 W11346622 (Filter head)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
07/05/2022
"CC that the unit is not turning on. Confirmed. The ui is not turning on. Checked the connections good. Held the start in ui turned on. Compressor and fans turn on the ui is flashing over temp and can not set the control. Waited a few minutes no frost pattern on the evaporator. Will need a compressor, condenser, evaporator, drier and ui. Office to reschedule appointment. ; ordrng 1 W10785722 (Ui) and 1 WPW10427992 (Evaporator) and 1 W11103181 (Compressor) and 1 WPW10143759 (Drier) and 1 W10591457 (Condenser)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
07/05/2022
CC that the ice maker is not making ice. Confirmed. Cycled ice maker not cycling. Will need a new ice maker. ; ordrng 1 W10884390 (Ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Westlake, Ohio 44145
Angel
Job Details:
07/05/2022
Cc that the aluminum foil on the glass top got caked on and wont come off. Confirmed tried scraping off with the provided scraper and it is hard to come off you ha e to try to dig in for it to come off and it could damage the top even more. Called BJ and stated to take a picture of issue and that he would have to get in contact with whirlpool to see if they are willing to replace the glass top.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, Ohio 44240
Brian M
Job Details:
07/05/2022
F0e9 f0e5 Off balance Could not determine issue with off balance suspension is normal and unit is leveled Recalibrated and advised to watch
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Wellington, Ohio 44090
David R
Job Details:
07/05/2022
"Cc unit when shut with make a popping noise, unit runs long. Referred over to owners manual. Unit is in garage, hotter area, can run longer to get to temp unit needs. Also unit is set to coldest temp, so will run longer until satisfied. All functions, comp, fans, heater. All check good. Gasket is good. Tight suction on unit. All components, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, Ohio 44074
Marie V
Job Details:
07/05/2022
"Heater is not at the cust, they cant find it, also took temps freezer is at 19* and fresh food at 41*. Temperature is going down. Removed back panel and found a big block of ice on the evaporator, theres a leak in the systems. Gave estimate to install a UV drier filter to locate leak. Brought ice maker for return. Labor and parts will be refunded, Spoke to tony supervisor, mostly they will get new refrigerator.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Painesville, Ohio 44077
Joe O
Job Details:
07/05/2022
"Cc: error code, locking and unlockingFound error codes f5e3(door unlock error). Ran diagnostics test cycle. Found door is locking and unlocking. Ran drain and spin. Door locking and unlocking. Unable to duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, Ohio 44105
Corina H
Job Details:
07/05/2022
CC that the unit is not draining. Confirmed. Found the knock out in the garbage disposal. Knocked out the disposal. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bay Village, Ohio 44140
Angel
Job Details:
07/05/2022
Cc that unit is not drying dishes. Ran diagnostics and heater did not turn on looked underneath unit and found one of the wires to the heater loose. Plugged back in tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Cleveland, Ohio 44105
Manny
Job Details:
07/05/2022
"Ran diagnostics before replacing parts, and unit is not draining pump just hums, motor is super hot and its all rusted and has what looks like dried burned out oil, try running spin and agitation test shifter switches to spin but wont spin, tray removing, basket to replace gear case, hub has 2 stripped screws and a broken one try removing but basket is getting damaged, and drive block is breaking apart. unit will need new basket; ordrng 1 W10324650 (basket) and 1 W10836348 (drive motor) and 1 WPW10006355 (actuator) and 1 WPW10276397 (drain pump assy)"
We serviced a
AMANA REFRIGERATOR
Model drs2462b
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
07/05/2022
"Did not collect funds, they told me right as I walked in that its the water line from the basement and I told them I cant replace that. I did not feel it was necessary to collect service from them for the 2 minutes I was there. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near LaGrange, Ohio 44050
David R
Job Details:
07/05/2022
"Cc she opened up lid and saw sparks flying in back of unit. Took pics, UI and control both show signs of burn on them. Short circuit, fuses blown. Gave estimate, would replace main control, UI assembly, latch and drain pump. Customer paid SVC only. Customer going to call whirlpool. Do not order parts. ; ordrng 1 W11543996 (Main control) and 1 W11478519 (UI) and 1 W11413339 (UI Control panel) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Strongsville, Ohio 44149
Marie V
Job Details:
07/05/2022
"Cc that the door does not close all the way, confirmed, found screw at the bottom on Kick plate that was not needed, removed screw and steamed out gasket and added petroleum jelly, explain cust to allow unit at least one hour without opening door so gasket can cure on that shape, optest ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Cleveland, Ohio 44128
Manny
Job Details:
07/05/2022
"Cc unit not dispensing water or making ice, checked temperatures and 8 in Fz and 48 in Ff, noticed FF temperatures set to 1, set back to recommended, customer asked if I could install new filter for them, installed filter provided by customer and unit now is dispensing, ran harvest test and ice make cycles and fills, advise customer to allow 24 hrs for temp to equalize and unit make ice, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
07/05/2022
"Discharged refrigerant. Flushed system with nitrogen. Installed compressor and filter drier. Charged with 140 psi of nitrogen to checked for leaks, none found. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Low side stable at -1 psi, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Aurora, Ohio 44202
Brian M
Job Details:
07/05/2022
Installed heater
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near LaGrange, Ohio 44050
David R
Job Details:
07/05/2022
"Customer had POP, 10/21, took pics. Cc stains getting on articles of clothing. No error codes. Advised customer to turn off Load and Go on display because she isnt using that load and go dispenser. Ran diagnostics test, all components are working correctly. Removed and clean dispenser, and drain pump housing. Cleaned gasket, good. Running a normal sanitize cycle on hot with extra rinse to completely clean out unit. Customer to monitor. Op Test Ok."
We serviced a
GE WASHER
Model WCVH6800J1WW
Near Avon, Ohio 44011
David R
Job Details:
07/05/2022
"Cc in spinning heard a long bang. Took off back panel, nothing broke underwater. All suspensions are good and connected. Took apart the drain pump housing. Good. Nothing inside. Running and drain and spin with back off, nothing out of the ordinary. Normal and high spin all sound good. Ran whole drain/spin cycle, all 12 mins on high spin. Looked at gasket, Removed debris. Ran a normal cycle with load in and another drain/spin, Good. Unit is working properly. Could of been an out of balance load. No noises. Leveled. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mentor, Ohio 44060
Joe O
Job Details:
07/05/2022
Cc: power button intermittently not workingTested power button. Buttons are working as designed. Customer shows what it does. Found customer hovers above power button. Advised customer they may accidentally press it more then once. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
07/05/2022
Installed handle. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, Ohio 44107
Corina H
Job Details:
07/05/2022
Replaced the valve. Cycled. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Brecksville, Ohio 44141
Marie V
Job Details:
07/05/2022
"Special Project S17304, replaced heater , corrected piece that came off top rack, and replaced adjusters as well. Tested unit, no leaks, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Cleveland, Ohio 44102
Angel
Job Details:
07/05/2022
Cc that unit was not cooling in the ff section. Took temps and freezer was at 15* and ff section was at 70. Noticed that in freezer there was frost everywhere and built up by evaporator fan and the ff section vents were clogged up with ice as well. Steamed out all ice and made sure drain tube was draining properly also made sure door was sealing properly because of all the frost so i siliconed around the cabinet and steamed out seal as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KVEXVQ01
Near Cleveland, Ohio 44120
Manny
Job Details:
07/05/2022
"Cc unit not dispensing ice, stated that theres is block of ice in the bin, found a block of ice in the bin, looks like warm air got in an the ice melted and froze up all together, cux said that she had a power outage a few weeks ago that lasted almost the entire day, removed block of ice and ran harvest test on ice maker and it cycles and fill, broke some ice from the ice block and put it in the bin and tested the dispenser, ice dispenses with no issue, advise customer to allow 12 to 24 hours for a full ice bin, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Cleveland, Ohio 44105
Jason N
Job Details:
07/05/2022
"Cc unit not cooling Found both sections at room temperature. No frost pattern on evaporator. Amp draw on compressor at .3A. Unit has refrigerant leak, will need sealed system repair. Cust declined repair, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DRYER
Model MDG9700AWW
Near Aurora, Ohio 44202
Brian M
Job Details:
07/05/2022
Cc unit not shutting off when drying is complete and knob lights flash Verified by running timed dry unit continues past time Needs control and ui panel parts are NLA ; ordrng 1 35001154 (Control) and 1 35001160 (Ui) and 1 35001153 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Aurora, Ohio 44202
Brian M
Job Details:
07/05/2022
Cc unit leaking Found drain tube clogged Steamed tube OP Test Ok p
We serviced a
SAMSUNG DRYER
Model DV405ETPASU/AA
Near Painesville, Ohio 44077
Joe O
Job Details:
07/05/2022
"Cc: not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this timeTook unused thermal for return; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QJW00
Near Cleveland, Ohio 44111
Angel
Job Details:
07/05/2022
"Cc that unit stopped cooling only bottom of freezer was cooling. Verified and unit was turned off when i arrived turned on unit to see the frost pattern and it was only getting frost on half of the coils on the back of the evaporator called BJ and asked me to check the drain pan and noticed the heat was pretty corroded BJ said that unit will need a sealed system will need compressor, evaporator, heater, heat exchanger, drier filter and tube kit. Gave customer estimate and they said they will get unit unit.; ordrng 1 W10309990 (Compressor) and 1 876765 (Tube kit) and 1 WPW10122127 (Evaporator) and 1 WP2004545 (Heater) and 1 WP2003001 (Heat exchanger)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, Ohio 44113
Manny
Job Details:
07/05/2022
Replaced ordered parts opt test ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
07/05/2022
Cc: door not closing properlyCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found hinges loose. Tighten hinges. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Avon Lake, Ohio 44012
David R
Job Details:
07/05/2022
"Replaced both FF gaskets, good. Op Test Ok"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Westlake, Ohio 44145
Angel
Job Details:
07/05/2022
"Cc that dryer was fine but washer was not turning on at all. Confirmed washer would not start or have any lights turned on. Removed panel for control board verified it had proper voltage going to it and it did so i started making sure all wires were properly seated and tested unit again and it started working again ran a speed-wash to make sure everything worked properly and it filled, agitated, spun and drained as should. Explained to customer that it couldve been a loose connection and to monitor for now. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, Ohio 44149
Marie V
Job Details:
07/05/2022
Replaced control and oven sensor. Preheated to 350*. Took temps. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, Ohio 44149
Marie V
Job Details:
07/05/2022
"Cc that the bottom spray arm is not working properly and that it falls out. Confirmed. Replaced spray arm , spray arm was loose, tested unit. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, Ohio 44145
Angel
Job Details:
07/05/2022
Replaced heater tested to make sure it would not leak and function as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Westlake, Ohio 44145
Angel
Job Details:
07/05/2022
Replaced valve tested unit and theres no more leaks. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KDRS462VSS03
Near Chardon, Ohio 44024
Joe O
Job Details:
07/05/2022
Installed control. Ran test bake. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH1
Near Conneaut, Ohio 44030
Joe O
Job Details:
07/05/2022
Cc: not drainingFound drain pump is receiving proper power. Unit is draining. Advised customer during cycle pump can over heat and cause unit no5 to drain. Needs drain pump. Replaced drain pump. Tested. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Conneaut, Ohio 44030
Joe O
Job Details:
07/05/2022
"Installed drain pump ran test cycle. Unit will not start. Entered diagnostics. Found error code e35(water overload) checked pressure hose. Re entered diagnostics, unit threw an error e21(difficulty in draining for washing. Needs control and pressure sensor. Spoke with BJ,stated customer could pay the difference in parts or Refund parts and labor. Customer paid the difference in parts. ; ordrng 1 5304500452 (board) and 1 5304504885 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
07/05/2022
"Cc unit not cooling Plugged in unit, found compressor has no start relay. Customer stated he has the old start relay that the other company took off. Found relay burnt. Replaced start device. Compressor is not starting, relay overload opening after a few seconds. Compressor is locked. Checked pressure in system, checked good, no leaks. Recovered refrigerant. Installed compressor using customer supplied pre Id part. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz. Of r134a. Low side stable at 1 psi. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
07/05/2022
"Cc that the ice maker only makes few ice cubes, confirmed. Took temps 20* in freezer and 37* on fresh food. Removed back panel and found only few coils with frost. Unit will need filter dryer. Cust will call back to make appointment, he is not sure what days have available next week. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Madison, Ohio 44057
Brian M
Job Details:
07/05/2022
Cc no drain Found plug in disposal OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Avon, Ohio 44011
David R
Job Details:
07/05/2022
"Cc unit not turning on, F6E2/E3. Error code. Communication error. Gave estimate for control and UI, customer paid SVC only, do not order parts. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Cleveland, Ohio 44108
Corina H
Job Details:
07/05/2022
Replaced the glass and nameplate. Opt test ok.
We serviced a
GE DRYER
Model GFD65GSPN0SN
Near Painesville, Ohio 44077
Corina H
Job Details:
07/05/2022
Replaced the ui. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cleveland, Ohio 44130
Manny
Job Details:
07/05/2022
"Cc unit sometimes comes on and sometimes it wont, and displaying f9e1 error message, ran diagnostics and found code F0e2 for over suds, cleared codes and ran test cycle multiple times and duplicate the fault, unit drains properly and unit started every time without any issues"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Elyria, Ohio 44035
David R
Job Details:
07/05/2022
"Cc unit not starting, lights will go on and just go off. Customer is hitting the options on unit but not actually starting unit up. So unit will just turn off after being in standby. Showed customer have to hit start and light above start will come on. No error codes. Ran diagnostics and heater coming on at end, showed customer. Advised customer for best Drying for unit, use rinse aid and Heat Dry option, can also air dry as well if needed. Refer to owners manual for drying. Unit good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, Ohio 44070
Angel
Job Details:
07/05/2022
"Replaced control, harness and thermistor. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
07/05/2022
Cc that the unit is not cooling. Confirmed. Took temps 63* both sections. Ran step 5 compressor 2.5 amps on full speed and 175 watts. Ran step 4 full frost on fresh food evaporator and freezer evaporator as well. Notice that when unit running in normal operation evaporator fan does not runs and compressor shuts off and then comes back on. Unit will need UI and control board. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W10848301 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, Ohio 44039
Angel
Job Details:
07/05/2022
Cc that unit is still having the same error code F0E4. Confirmed error code coming up while in rinse cycle Control was already replaced will replace inlet valve because of thermistor reading wrong water temperature. Ordering part.; ordrng 1 W11220230 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, Ohio 44001
Marie V
Job Details:
07/05/2022
"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line spoke with Adrian. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Chesterland, Ohio 44026
Corina H
Job Details:
07/01/2022
CC that the arm came out of the ice maker. Confirmed. Reattached the arm. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, Ohio 44050
David R
Job Details:
07/01/2022
"Cc unit not making ice/making slow ice. Found ice maker emitter cover broken and icemaker not cycling properly. Ordering cover and icemaker ; ordrng 1 2198597 (Icemaker) and 1 WP2198587 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, Ohio 44010
Brian M
Job Details:
07/01/2022
Step 4 1 low side 33 high side 35 Called whirlpool unit keeps going into 30 inch vac They advised to replace tubing and 3 way valve ; ordrng 1 W10626970 (tube) and 1 W10709322 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Elyria, Ohio 44035
Gabriel P
Job Details:
07/01/2022
"Follow each step off seal system,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Fghc2331pfca
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/01/2022
"Replaced control, no good. Called Frigidaire techline, will need water valve. And Bj. Ordering valve. ; ordrng 1 242252702 (Valve.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Painesville, Ohio 44077
Dan
Job Details:
07/01/2022
"Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out unit started, installed new door switch, op test good ; used 1 WP3406107 (Door switch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Painesville, Ohio 44077
Jason N
Job Details:
07/01/2022
"Cc unit not draining and not washing dishes on the top rack.Found upper spray arm split and needing replaced. Ran cancel drain, drain pump running but not pumping out. Checked drain hose disposer connection. Slowly draining. Pulled drain pump, drain pump impeller is worn down, will need replaced. Replaced drain pump using truck stock. Ran cycle test and cancel drain, unit drained out properly. Ordering upper spray arm, customer will install, no return visit needed. ; ordrng 1 WPW10340504 (Spray arm), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Amherst, Ohio 44001
Gabriel P
Job Details:
07/01/2022
Unit is under one year warranty by the model and serial found crack on pump causing to leak ; ordrng 1 W10888591 (Pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
07/01/2022
"Found frost inside freezer and around fan but it was cause it was not closing properly advise customer to make sure door is closed all the way steam all ice and put back together,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
07/01/2022
Replace fan it wasnt easy but finished job put top and everything else back together
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
07/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
07/01/2022
"Found control on responsive replace from t/s opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF2
Near Solon, Ohio 44139
Corina H
Job Details:
07/01/2022
"Replaced the slides and brackets. The upper basket rails are missing the ball bearing in the rail. The ice maker basket front cover is broken. The middle drawer the back wheels are bent. Will need rails and the drawer. Replaced the door switch at no charge the control was not reading the freezer door being closed. ; ordrng 2 WPW10170836 (Glide)s, used 1 SHIPPING (shipping and handling), and 1 W11396033 (Door switch) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
07/01/2022
"CC that the unit is not filling with water. F6e4 wash motor no running. f6e1 found the control sending 120 volts to the pump and motor. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, Ohio 44077
Jason N
Job Details:
07/01/2022
Cc unit needs updated heater element installedReplaced heater element using customer supplied pre Id part per WP service pointer. Ran auto test. Checked for leaks. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Atwater, Ohio 44201
Brian M
Job Details:
07/01/2022
Customer emailed pop Cc unit wont spin Found actuator broken Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, Ohio 44136
David R
Job Details:
07/01/2022
"Cc unit not turning on. F6E2, F6E3 communication error code. Ordering main control and UI. ; ordrng 1 W11135391 (UI) and 1 W11429620 (Main control)"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Chardon, Ohio 44024
Dan
Job Details:
07/01/2022
"Installed new control and turbidity sensor, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mentor, Ohio 44060
Jason N
Job Details:
07/01/2022
Installed main control. Ran auto test and started normal cycle. All functions passed. Op test good.
We serviced a
GE REFRIGERATOR
Model GTS22JBPBRWW
Near Jefferson, Ohio 44047
Dan
Job Details:
07/01/2022
"Customer complaint that side of unit is hot , found condenser fan not running, unit needs new condenser fan motor ; ordrng 1 WR60X10220 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, Ohio 44240
Brian M
Job Details:
07/01/2022
Cc no coolFound leak at filter line Repaired line Ran vac Recharged OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, Ohio 44136
David R
Job Details:
07/01/2022
"Hoses reversed from when delivered and installed. Corrected, tested, ran diagnostics and calibration. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, Ohio 44060
Jason N
Job Details:
07/01/2022
"Cc unit needs updated heater element installed Installed heater element using customer supplied pre Id parts per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Kent, Ohio 44240
Brian M
Job Details:
07/01/2022
"Cc unit not washing properly Found front left corner rusted out causing unbalanced load also suspension really weak Needs suspension ; ordrng 1 W10780044 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Richmond Heights, Ohio 44143
Corina H
Job Details:
07/01/2022
"CC that the unit does not start. Ran diag screen went blank. Checked outlet, good. Plugged washer in and loose power. Unplugged the filter and power comes back. Checked the cord, good. Will need a new filter and control. Office to reschedule appointment; ordrng 1 W11033573 (Filter) and 1 W11419171 (Control)"
We serviced a
KENMORE REFRIGERATOR
Model 10672154111
Near Willowick, Ohio 44095
Jason N
Job Details:
07/01/2022
"Cc unit icing up in freezer Found ice buildup on bottom of freezer, pulled evaporator cover, found evaporator frosted over. Checked bimetal and heater for continuity, bimetal is closed and heater reading 36.7 ohms. Unit needs ADC board. Customer declined repair, estimate only. ; ordrng 1 WPW10352689 (ADC board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Highland Heights, Ohio 44143
Corina H
Job Details:
07/01/2022
Replaced the adjusters. Opt test ok. Brought the rails back for return.
We serviced a
FRIGIDAIRE RANGE
Model FGF368GQD
Near Euclid, Ohio 44132
Jason N
Job Details:
07/01/2022
"Cc unit oven not heating or heating slowlyRan bake test, bake ignitor barely glowing, ignitor is weak and needs replaced. Replaced using truck stock part. Reran bake test to 350 degrees. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Customer complaint that compressor is not working, compressor is running, found system in a 20 vacuum, pressure tested system, found leak at filter drier , unit needs new filter drier; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS3
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"Customer complaint that oven is not heating, confirmed, igniter is weak, unit needs new igniter ; ordrng 1 W11176454 (Igniter)"
We serviced a
GE RANGE
Model JB750FJ5DS
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details:
07/01/2022
"Cc unit RF element not working Replaced RF burner element and infinite switch using customer supplied pre Id part. Tested burner operation, tested good. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mentor, Ohio 44060
Jason N
Job Details:
07/01/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/01/2022
"New heater is missing new nuts for heater, reordering heater; ordrng 1 W11537778 (Heater)"





