We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near North Royalton, OH 44133
Tim G.
Job Details: 09/27/2017
Checked and found no damage to the new part but the knob bezzels are missing and found they are a seperate part. Spoke to GS and ordering bezzels. Customer request a 1-4 time frame. ; ordrng 5 W10814133 (bezel-knob)s, schdld next appmnt for 10/4 WED 1-4,
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Falls, OH 44138
Tim G.
Job Details: 09/27/2017
Complaint that the unit is not heating. Tested unit on a high heat timed dry and found no heat. Checked power at the terminal block and found only 120vac present. Isolated the two hot legs and by taking them off the terminial block and checking for voltage to fine 0vac. Advosed the customer to contact a electrician. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
GI7FVCXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Dan H
Job Details: 09/27/2017
Customer complaint of condensation on top of fresh food section, confirmed, found service pointer addressing condensation build up on ice maker facia, unit needs new facia heater kit; ordrng 1 W10301586 (heater), schdld next appmnt for 10/4 WED
We serviced a
MFF2558VEB5 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Corina B
Job Details: 09/27/2017
CC that the ff is not cooling. Ff 72 and the fz -2.4. Removed the evap cover. Forced a defrost. Checked heater 4.3 amps and ohmed out the bimetal less then 1ohm. Steamed out the evap with steamer. Will need a new control. Used control from t/s. Brought core back for return. Optest ok. and 1 WPW10503278 (CTRL BOARD) from stock, Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Ashtabula, OH 44004
Corina B
Job Details: 09/27/2017
CC that washer will not finish cycles. Ran a quick wash with 6 towels. Wash waited to cycle to rinse. The. Ran a spin cycle. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Corina B
Job Details: 09/27/2017
Replaced the harness. Optest ok. ; Job Cmpltd
We serviced a
WRS322FDAM01 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Dan H
Job Details: 09/27/2017
Customer complaint that unit is leaking, found evaporator drain pan cracked, unit needs new evaporator drain pan; ordrng 1 WPW10614158 (tray-evap), schdld next appmnt for 10/4 WED
We serviced a
KFIS29BBMS02 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2017
Installed valves, adapter, and ice maker, op test good ; Job Cmpltd
We serviced a
RTW4516FW1 ROPER
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 09/27/2017
Customer complaint that unit shakes excessivly, ran manual test mode on high speed spin, no unusual shaking observed, unit is operating as designed ; Job Cmpltd
We serviced a
GE WASHER
Model GFWR2700H0WW
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Found leak coming from tub heater. Sealed and tightened gasket to tub. Ran cycle to ensure that it is not leaking. No leaks. Also ran spin cycle to re-level.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
CC that machine is noisy and does not spin out good. Ran diag, no codes. Ran Auto test, all sounds are nore normal. Ran drain and spin. Spin speed is correct. Advised customer. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XX6
Near North Olmsted, OH 44070
Brian B
Job Details: 09/27/2017
Soap dispenser not opening. Removed inner panel. Found broken draw bar spring. Reformed end of spring, reconnected and tested. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Westlake, OH 44145
Brian B
Job Details: 09/27/2017
Replaced mullion rail. Optest ok.; Job Cmpltd,
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS00
Near Avon Lake, OH 44012
Brian B
Job Details: 09/27/2017
Replaced panel. Programmed model and tested both ovens. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Cleveland, OH 44107
Brian B
Job Details: 09/27/2017
Found water valve sticking open causing flood condition. Also, belts are worn. Will give est.. cust does not want to repair. Paid sc.. good for 30 days.. do not order parts.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Atwater, OH 44201
Robert A.
Job Details: 09/27/2017
Ran diagnostics long fill, flood hazzard, checked pressure tube, not sealing on control, trimmed back, now tight, ran test 51, good, found valve not sealing, water dripping in, needs valve; ordrng 1 W11165546 (VALVE), schdld next appmnt for 10/3 TU
We serviced a
GE WASHER
Model 2661532210
Near Montville Township, OH 44064
Robert A.
Job Details: 09/27/2017
nstalled cust supplied lid switch, ran diagnostics, cleared codes, ran spin cycle, bearings bad, needs gearcase; ordrng 1 WH16X10146 (GEARCASE170.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Robert A.
Job Details: 09/27/2017
Installed and tested switch, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS05
Near Suffield Township, OH 44260
Robert A.
Job Details: 09/27/2017
nstalled controls and harnesses, ran diagnostics, good, set bake, good, tested microwave, good, op test ok; Cllctd $211.86 CC Ref # 842457960, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near Reminderville, OH 44202
Tim G.
Job Details: 09/27/2017
Complaint that the unpit will not turn on. Checked and found a properly polarized grounded outlet and 120vac at board. Did find some buttons working but the cycle and start and cancel buttons. Did find some discoloration starting on the ribbon cable per service pointer W10727550 contacted techline and spoke to Bill who issued a Scode of S25453 to replace the control panel. sr#7720154083. Quoted the customer for the servoce charge and labor. ; ordrng 1 W10811150 (panel-cntl), , schdld next appmnt for 10/3 TUE !,
We serviced a
WOC54EC0AS02 WHIRLPOOL
Model MICROWAVE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/26/2017
Replaced MRC, set oven to bake, began preheating, op test ok.; Job Cmpltd,
Near Lorain, OH 44055
Paul H.
Job Details: 09/26/2017
LAT9206AAE WHIRLPOOL WASHERCentrifugal is stuck on motor, checked windings appear fine, 1.8 ohms for run, 3.6 for start, overload seems ok, lid switch is fine, unable to get motor to start, quoted motor
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, calibrated and tested, op test ok.; Job Cmpltd,
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced gasket, good seal now, op test ok.; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 09/26/2017
Replaced main control, should resolve issue, advised to give 24 hrs for temps to stabilize.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near South Amherst, OH 44001
Paul H.
Job Details: 09/26/2017
Cord is damaged, one leg is burned out, this would cause no heat, explained not covered under warranty, if they have issue after replacing cord and having outlet checked to call whirlpool back; Job Cmpltd
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 09/26/2017
Replaced ice door assembly, good seal now, op test ok.; Job Cmpltd
We serviced a
KDTM354DSS3 KITCHENAID
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 09/26/2017
Replaced adjusters, also found that one wheel is popping off of a transport assembly, ordering, customer to install, no return trip neccessary.; ordrng 1 WPW10195417 (wheel),
We serviced a
GSH25JGDBWW GE
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 09/26/2017
Door received was damaged, spoke with GS, reordering; ordrng 1 WR78X12721 (door asm foam fz wh),
We serviced a
WYW8000BW0 WHIRLPOOL
Model WASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 09/26/2017
, Found the unit was overflowing at the dispensers I turn the water valve down to reduce the water pressure to the washer machine unit tested good
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Russell Center, OH 44072
Jeff M
Job Details: 09/26/2017
The unit had a little bit of frost on the light switch I removed the frost and ice unit tested good I also turned on the humidity control to limit the water accumulation on the doors unit tested good customer stated that this job was covered through Whirlpool; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 09/26/2017
, Found ff evap iced over. Service pointer for this issue. All other faults check okay. Needs evap cover and control replaced. Please place on cancelation list. ; ordrng 1 W10872523 (CONTROL) and 1 W10889841 (COVER),
We serviced a
LGHN2844MF0 FRIGIDAIRE
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 09/26/2017
CC that the unit is not cooling. When arriving unit was unplugged. Plugged unit in, lights light up. Checked the voltage at the main control, 120 volts. Checked the connection at the door, good. Will need a new main control. Called GS to order part. ; ordrng 1 5303918506 (board-switch), schdld next appmnt for 10/3 TUE
We serviced a
WFW95HEDW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Dan H
Job Details: 09/26/2017
Customer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to agitate, found hose backed off of connection causing small leak reconnected hose properly, no leaks now, op test good ; Job Cmpltd
We serviced a
KERS202BWH0 KITCHENAID
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 09/26/2017
Installed control. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 09/26/2017
Cust still thinks unit is loud. Adjusted sound dampening foam. Tech unable to hear change but cust said it sounds better. ; Job Cmpltd, saved tckt [SdLink\297763a.png] (via SDM)
We serviced a
JED8430ADB JENNAIRE
Model COOK TOP
Near Novelty, OH 44072
Jeff M
Job Details: 09/26/2017
The outer ring on the dual element is intermittently working the first time I tried it it worked the second time I tried it it did not work unit needs a new elements and infinite switch; ordrng 1 12002125 (switch-inf) and 1 W10823703 (ELE),
We serviced a
KERS303BSS0 KITCHENAID
Model RANGE
Near Richmond Heights, OH 44143
Jeff M
Job Details: 09/26/2017
The unit had 6 counts for runaway temp. The unit needs a new control and temp sensor; ordrng 1 W10181986 (sensor) and 1 WPW10340695 (CONTROL),
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near Solon, OH 44139
Jeff M
Job Details: 09/26/2017
Customer is having a leaking issue I ran a test cycle and a clean washer cycle I was unable to duplicate the issue or find a leak unit tested good; Job Cmpltd,
We serviced a
WFW95HEXW2 WHIRLPOOL
Model WASHER
Near Moreland Hills, OH 44022
Jeff M
Job Details: 09/26/2017
I found the holes in the seal were plugged in to clean the holes unit tested good; Job Cmpltd,
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Painesville, OH 44077
Corina B
Job Details: 09/26/2017
Replaced the door. Found the frame of the d/w is bent. Tried bending the leg out. Will need a new tub. Called GS to order part. Unit is still in the box. Home depot is taking the unit back
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Corina B
Job Details: 09/26/2017
CC that food in the ff deli drawer is frozen and the fz light keeps freezing. Ff 41 and fz 11.. tried diag control board would not responsed. Will need a new control board. Called GS to order parts.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec), schdld next appmnt for 10/3 TUE
We serviced a
DSD26DGWABG GE
Model REFRIGERATOR
Near Concord Township, OH 44077
Corina B
Job Details: 09/26/2017
CC that the ice maker and water is not dispensing. Shut off valve is an inline valve. Advised cust to replace the water filter, they just moved in. Ice maker and water are dispensing from the door. Ice maker is making ice. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok
We serviced a
WRF757SDEE01 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Corina B
Job Details: 09/26/2017
Replaced the harness. Steamed the ff evap out. Optest ok. Advised cust to replace the plastic water line with a copper or braided flex line. ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Concord Township, OH 44077
Corina B
Job Details: 09/26/2017
CC that on rapid wash will take 2-3 hrs. Ran diag f0e3 Overload, f0e5 Off Balance Load. Advised cust 6-8 bath towels is a full load and to use 1-2 tablespoons of detergent. Ran a calibration. Ran a rapid wash machine counted down. Optest ok. ; Job Cmpltd
We serviced a
KDTE334DSS1 KITCHENAID
Model DISHWASHER
Near Perry Township, OH 44057
Corina B
Job Details: 09/26/2017
CC that the d/w turns on then goes off after 30 sec.Ran diag 8-4 Drain Motor Electrical Problem, 6-4-Float Switch Open, 8-1 Slow Drain. Needs a new main control and drain pump. Called GS to order parts. Cust does not want to repair
We serviced a
LSG7806AAE MAYTAG
Model DRYER
Near Waite Hill, OH 44094
Dan H
Job Details: 09/26/2017
Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found blower wheel cracked around shaft, unit needs new blower wheel; ordrng 1 Y303836 (blower wheel), schdld next appmnt for 10/2 MON
We serviced a
ASI2275FRW00 AMANA
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 09/26/2017
, Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, reset ice maker connection, ice maker started, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
We serviced a
KBFS20EVMS13 KITCHENAID
Model REFRIGERATOR
Near Euclid, OH 44123
Dan H
Job Details: 09/26/2017
Customer complaint that unit is not making ice, jumped t-h, ice maker did not cycle, found no power to ice maker, control is sending power, found no power passed door switch, rremoved door switch cleaned up contacts and terminals, power to ice maker now, cycled ice maker, ice maker cycled and filled, op test good ; Job Cmpltd
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Euclid, OH 44123
Dan H
Job Details: 09/26/2017
Part number used; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
WDF320PADB3 WHIRLPOOL
Model DISHWASHER
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/26/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
WRF990SLAM02 WHIRLPOOL
Model REFRIGERATOR
Near Madison Township, OH 44057
Benjamin B.
Job Details: 09/26/2017
CC that the ff is not staying cooling. Ff 55.2 fz 4.9. Removed the ff evap cover. Evap covered in frost. Steamed the evap out. Replaced the ff fan and thermistor. Optest ok. ; Job Cmpltd
We serviced a
FGHT1846QP0 FRIGIDAIRE
Model REFRIGERATOR
Near Concord Township, OH 44060
Benjamin B.
Job Details: 09/26/2017
Replaced freezer gasket op test ok.unit does not have icemaker ; Job Cmpltd
We serviced a
JT912SOK4SS GE
Model WALL OVEN
Near Mentor, OH 44060
Benjamin B.
Job Details: 09/26/2017
Found convection element open need to order element and oven probe ; ordrng 1 WB23T10015 (sensor) and 1 WB44T10053 (element,convection), schdld next appmnt for 9/29 FRI
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Eastlake, OH 44095
Benjamin B.
Job Details: 09/26/2017
eed to order shelf its broken. Factor screw went on angle in water valve housing had to break cover need housing and cover also broke foam need o order unit was completly frozen cleared foam op test ok ; ordrng 1 876029 (insulation) and 1 W10708473 (housing) and 1 W10865825 (cntrl-elec) and 1 W10889841 (cover-evap) and 1 W10891594 (shelf-glas) and 1 W10900010 (cover), schdld next appmnt for 9/29 FRI
We serviced a
KODC304ESS00 KITCHENAID
Model WALL OVEN
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 09/26/2017
Will need 2 techs to pull unit out. Took pic of unit. Office will need to reschedule appt,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 09/26/2017
CC that the water line flooded the kitchen. Found the water valve was stripped. The installer could of put the water line on crooked or over tightened the water line. Causing the water valve to strip. Replaced the water valve from the t/s. Filled d/w 3xs no leaks. Optest ok. ; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Orange, OH 44022
Corina B
Job Details: 09/26/2017
CC that the top rack will move. The rt side wheel was under the rail and the stop was missing. Found the stop reinstalled the stop. Optest ok.; Job Cmpltd
We serviced a
MGR6600FZ0 MAYTAG
Model RANGE
Near Cleveland, OH 44102
Dan H
Job Details: 09/26/2017
Installed new door glass and vent, op test good ; Job Cmpltd
We serviced a
WFW95HEXR2 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details: 09/26/2017
Installed door boot. Op test good. Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 09/26/2017
Unit had no codes. Customer was using too much soap I was originally signed on this machine the first call when I was still on the customers home.; Job Cmpltd,
We serviced a
WRF535SMBM WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 09/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 09/26/2017
I was unable to duplicate a leaking issue it was not leaking when I got there I did find that the icemaker thermostat was a lot higher than it should've been 32° it should be at 17° or lower the ice bin was 10° needs new icemaker; ordrng 1 W10898228 (ICEMAKER),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNL00
Near Lakewood, OH 44107
Brian B
Job Details: 09/26/2017
CC that icemaker not working.. optics are working 120v to i/m. Will give est on new i/m.. cust does not want to repair at this time. Sc good for 30 days. Do not order parts..; Cllctd $97.15 CC Ref # 842220979, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Kent, OH 44240
Robert A.
Job Details: 09/26/2017
Found ff evap frozen, needs ff fan/harness replaced, op test okPart# W11087438; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model JGC8430ADS
Near Solon, OH 44139
Robert A.
Job Details: 09/26/2017
Installed switches and knobs, op test ok; Job Cmpltd,
We serviced a
KUDE20FXBL0 KITCHENAID
Model DISHWASHER
Near South Euclid, OH 44121
Jeff M
Job Details: 09/26/2017
The unit is getting 120 vac. The ui is blank unit needs a ui and control and the dispencer is. Broken ; ordrng 1 WPW10195175 (DISPENCER) and 1 WPW10352582 (CONTROL) and 1 WPW10481123 (UI),
We serviced a
LTE5243DQ2 WHIRLPOOL
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/26/2017
Found heating element open. Needs element replaced. Compacked stacked unit. Hard to access. Advise c.p. On return as i can fit into tight area if unit is repaired. Cust will be thinking on repair as she might just upgrade to a larger unit and it is 17 yrs old
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Robert A.
Job Details: 09/26/2017
Leveled unit, doors even, op test okCc dent in rt drawer front and dent in frz door, cust to contact seller and wp for auth Frz door W10815701. Name plate. W10909682Drawer. W10815678; Job Cmpltd,
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 09/26/2017
Installed seal and gasket. Ran unit 2x on normal wash. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Middlefield, OH 44062
Robert A.
Job Details: 09/26/2017
Ran diognastics, no codes, found adj stripped, needs adj; ordrng 1 W10902814 (ADJ100.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/2
We serviced a
KFIS20XVMS8 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 09/26/2017
Found cooling is s duck bill failed. Removed duck bill and installed drain line kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDF520PSF4SS
Near Middlefield, OH 44062
Robert A.
Job Details: 09/26/2017
Found unit not reading door switch, needs switch, Ran unit, wash motor making noise, screen clear needs motor motor nlaCust to replace; ordrng 1 WD21X10490 (LATCH29.47) and 1 WD35X10385 (MOTOR 128.10 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 09/26/2017
Replaced gearcase, ran test 51, op test ok, no noise; Job Cmpltd
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Shaker Heights, OH 44122
Tim G.
Job Details: 09/26/2017
Complaint that the units interior light doesnt shutoff. Checked unit and found the lower interlock cam in the engaged position. Replaced upper and lower interlocks and cams, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44120
Tim G.
Job Details: 09/26/2017
omplaint that food dropped between the fz door and the basket and the customer did not know how to get it out. Removed door and retrieved food. Customer also had an issue with replacing the water filter. Installed new filter, op test good. Tech advised the customer to dispense 2gals of water out of the dispenser to remove any air. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBNA
Near Garfield Heights, OH 44105
Tim G.
Job Details: 09/26/2017
Complaint is that the ice maker is not producing ice. Checked unit and found the bail arm in the off position. Turned the unit on and the harvest started but found the internal gearing of the unit stripped ( ice maker makes a popping sound). Unit needs ice maker.; ordrng 1 241798224 (ice maker), schdld next appmnt for 10/3 TUE !,
We serviced a
FRIGIDAIRE RANGE
Model FGF366EBC
Near Cleveland, OH 44120
Tim G.
Job Details: 09/26/2017
Complaint that the oven wont heat. Checked unit and found the bake ignitor broken and needing replaced. Quoted customer for repair and replaced the ignitor. Tested bake cycle, op test good. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB300WQ0
Near Shaker Heights, OH 44120
Tim G.
Job Details: 09/26/2017
Complaint that the unit is not going through the cycles and that it displays a code. Checked the errors i diagnostics and found nothing stored. Ran the unit through a self test and found no cold water into the unit. Checked and found the cold water off due to being on a split and the second side not hooked up to anything. Closed the open side of the sliter and continued the test, op test good. Unit now back at normal op. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Collected 97.15 on 297861; Job Cmpltd,
We serviced a
MDB7749AWB2 MAYTAG
Model DISHWASHER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 09/26/2017
Panel has a shorted ribbon cable, panel will need replaced, quoted: W10811148 pane
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Moreland Hills, OH 44022
Tim G.
Job Details: 09/26/2017
Complaint that the unit stops at the spin cycle and does nothing. Checked unit and found the spin led flashing and the lid lock led solid. Canceled the cycle and checked the stored errors. Found a F5E3 lid unlock fault and F5E2 lid lock fault. Tried resetting the unit, op test same. Replaced the lock asm, ran a recal, op test good. Unit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional. Tech also found the plug starting to melt at the contacts. Customer was advised the importance of getting the cord and outlet taken care of . ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
We serviced a
KSC24C8EYW02 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 09/26/2017
Cleared ice buildup, replaced thermistor, should correct issue, told customer to give time for temp to drop; Job Cmpltd
We serviced a
AFI2538AES WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 09/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WMH31017FB WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44128
Jeff M
Job Details: 09/26/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LAT2500AAE
Near Solon, OH 44139
Tim G.
Job Details: 09/26/2017
Complaint that the unit is making a very loud sound when in wash. Filled unit and let agitation begin to find a grinding sound when agitating. Checked a found a brown paper bag under the pulley causing the sound. Customer wanted to test with clothing so tech drained water and restarted a wash cycle to find same result. Unit op good.; Cllctd $97.15 CC Ref # 842218380, Job Cmpltd,
We serviced a
JGBP28SEHSS GE
Model RANGE
Near Garfield Heights, OH 44105
Jeff M
Job Details: 09/26/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WW27430W WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 09/26/2017
Upper relay stuck closed cauing unit to non stop heat. F2 error codes stands for over or run away temp. Parts 74006612 is nla. Unit cannot be repaired. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model 110.6282210
Near Solon, OH 44139
Tim G.
Job Details: 09/26/2017
Installed hinges, springs, and pulley, op test good. ; Job Cmpltd, saved tckt [SdLink
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 09/26/2017
, Ran unit on drain spin with no load. Advised operations are normal. Advised that running the unit with no load can cause the unit to shake more are there is nothing to weight it down. No stored faults. Op test ok. Cust still doesnt like unit and will likely have it replaced and upgrade through home depot. ; Job Cmpltd
We serviced a
GFWS1700H1WW GE
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 09/26/2017
Installed control. Op test ok. ; Job Cmpltd,
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Fairview Park, OH 44126
Chad P.
Job Details: 09/26/2017
Found motor unplugged. Plugged in, op test ok. ; Job Cmpltd
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 09/26/2017
Found ice ball forming on top of fz evap. No ice production. I.m. Stored fault for no cool. Freezer section not freezing and ff above 40 on lowest setting. Needs ff evap replaced. Big job. 3 job count. Cfc tech only. ; ordrng 1 W10917531 (EVAP, FF),
We serviced a
WHIRLPOOL DISHWASHER
Model DU1345XTVB4
Near Chagrin Falls, OH 44022
Tim G.
Job Details: 09/26/2017
Complaint that the unit is not washing the upper rack. Tested unit and found the sump motor bearing to have failed causing very little pressure. Checked unit over and for the install good with a good loop in the drain and water supply. Checked seals and found the lower left of the door seal ripped. Unit will also needupdated seal and door strike kit. ; ordrng 1 W10542314 (door seal) and 1 W10806705 (pump&motor), schdld next appmnt for 10/2 MON !,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Tim G.
Job Details: 09/26/2017
Complaint that the units ff section is not cooling properly and that the unit is slow to make ice. Checked unit and found abnormal frost in the ff section and a service pointer matching th complaint. Per the service pointer W11033419 the unit needs a evap cover and control. Please place the customer on the cancellation list. ; ordrng 1 W11167902 (EVAP COVER) and 1 W11169516 (CONTROL), schdld next appmnt for 10/2 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLB0
Near Bedford, OH 44146
Tim G.
Job Details: 09/26/2017
Complaint that the unit’s control panel is not responding and the customer smells a high heat odor. Checked and found the unit stuck in a heating error (clean light flashing) preventing the unit to be used. Plugged unit in and ran a diagnostics to check the heat circuit. Pulled control panels upper lft and right screws broken causing the unit to need a control panel. Found the heat circuit ok unit needs control panel. ; ordrng 1 WP8534840 (panel-cntl), schdld next appmnt for 10/12
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Solon, OH 44139
Tim G.
Job Details: 09/26/2017
Complaint that the unit is not cooling properly. Customer stated that they had a power outage that lasted for a few seconds and after that the unit began to have trouble. Checked the diagnostics and found no errors but some of the buttons on the UI are not responding. Reset control, op test same. Checked the temps and found the FF mid 50s pantry upper 30s and fz at 0. Found the unit not defrosting the ff evap. Unit needs UI and FF evap fan asm /included thermistor. Please place the customer on a cancellation list. ; ordrng 1 W10879702 (cntrl-elec) and 1 W11087438 (EVAP FAN), schdld next appmnt for 10/2
Near Solon, OH 44139
Tim G.
Job Details: 09/26/2017
We serviced a
WHIRLPOOL COOK TOP
Model JGD8130ADB
Near South Russell, OH 44022
Tim G.
Job Details: 09/26/2017
Complaint that the rf burner is taking to long to ignite. Checked and found the burner to have a intermittent spark. Cleaned electrode and burner heat, op test same. Unit needs electrode and burner head. ; ordrng 1 74004053 (ELECTRODE) and 1 WP3403M075-10 (burnr-head), schdld next appmnt for 9/29 FRI !,
We serviced a
KITCHENAID DISHWASHER
Model KUDK03CTBL0
Near Avon Lake, OH 44012
Brian B
Job Details: 09/26/2017
Removed front toe plate. Ran test cycle. No leaks, and machine operating normally. Optest ok., Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KERS206XSS3
Near Avon Lake, OH 44012
Gail V.
Job Details: 09/26/2017
Removed and dissassembled oven door. Cleaned all glass surfaces. Reassembled. Optest ok.; Job Cmpltd,